The Objective of the Testing Program Is to Insure That NPG Products Meet Or

APPAREL TESTING PROGRAM SEPTEMBER 2013

The objective of the testing program is to ensure that NPG products meet or exceed our performance standards. Testing is also required by Nordstrom to ensure all products meet Canadian & US Federal and State Regulations. Below are links to some of the regulations, note: this list does not include all regulations. USA CPSIA- Consumer Product Safety Improvement Act http://www.cpsc.gov/about/cpsia/cpsia.html California PROP 65- The Safe Drinking water and Toxic Enforcement act of 1986 www.oehha.ca.gov/prop65.html

CANADA Canada Consumer Product Safety Act http://laws-lois.justice.gc.ca/eng/acts/C-1.68/index.html Hazardous Products Act http://laws-lois.justice.gc.ca/eng/acts/H-3/

0B NPG TESTING REQUIREMENTS

Development Testing Agents, Mills and Manufacturers are responsible for providing raw materials which meet applicable Nordstrom Performance Specifications (NPS). Any exception must be documented in the Quality Assurance Information section at the bottom of the Raw Material SmartForm.

The Product Developer (PD) may request verification for specific performance requirements during development. Test report to substantiate the request must be submitted from an NPG Certified Lab. Since sample yardage is tested during development, the test result is only an indication and does not guarantee production/bulk fabric will meet the performance requirement.

Production Testing Mandatory “Critical Testing” is required for fabric and garments to verify that materials and workmanship used in production meet or exceed NPG Quality Standards and Regulatory Requirements. Refer to the chart on page 4 Production Testing & Sample Requirements for additional details.

. The cost of all Production Testing and re-tests are the responsibility of the supplier. The cost should be factored into the cost of goods and noted in our quotation worksheet (see section entitled Testing Labs, Contacts and Price Lists for testing costs). . All testing is performed at Nordstrom designated testing labs (see section entitled Testing Labs, Contacts and Price Lists). . A Pre-production garment for testing must be in the exact fabric, trims, construction, workmanship and finish (i.e. garment wash); manufactured by the factory that will be producing the bulk production. . All information must be completed on the test request form. Incomplete, missing or incorrect information will result in retesting at the suppliers expense. . Production fabric and garments must be submitted for testing in a timely manner in order to allow sufficient time to correct any problems that may arise during the testing procedures.

There are three production testing options based on manufacturing or program type:

VerticalU Suppliers Fabric and garment are submitted together . Test Fabric and Garment - A pre-production garment (in a medium or dark color) using the bulk fabric, correct-trims, construction, workmanship and finish (i.e. garment wash) is submitted along with fabric in each additional color. (If the fabric is cut before a passing test result is obtained, the supplier assumes all responsibility for the cost of the fabric.)

NPG Supplier Procedures Manual © 2013 Nordstrom, Inc., all rights reserved. CONFIDENTIAL: These documents contain proprietary, trade secret, and confidential information which are the property of Nordstrom, Inc. These documents and their contents may not be duplicated or disclosed to any other party without express authorization of Nordstrom, Inc. Page 1 of 4 APPAREL TESTING PROGRAM SEPTEMBER 2013

Cut & Sew Suppliers Fabric and Garment are submitted separately. . Test Fabric - Production fabric in all colors, plaids or prints must be tested in the country of origin so that the mill is responsible for making corrections prior to shipping. A passing test report must be obtained before shipment. (If the fabric is cut before a passing test result is obtained, the supplier assumes responsibility for the cost of the fabric.) . Test Garment - A pre-production garment (in a medium or dark color) constructed in the correct fabric, trims, findings and finish (i.e., garment wash, wrinkle resistant) is submitted for testing

Reserve Stock and Replenishment Programs . Fabric and garments are tested every 6 months to verify consistency of the product. . If a new fabric quality is selected it must be submitted for testing. New colors, plaids or prints of existing fabric must be tested for dimensional stability and colorfastness.

PRODUCTION1B TESTING PROCESS 1. Production fabric in all colors, plaids or prints, and a garment constructed with production fabric and trims, is submitted to Nordstrom Designated lab with a completed Test Request Form. . The same fabric used for multiple styles can be tested together if all styles are referenced on the Test Request Form. However, a garment for each style must be tested for appearance after laundering and dimensional stability, and the fabric test report number must be referenced on Test Request Form. . Multiple sizes (petite/missy/women’s) of the same styles can be tested together if all style numbers are referenced on the test request form. . Same style with multiple sleeve length (long/ ¾ length) or multiple inseam sizes (crop/ full length) can be tested together if all style numbers are referenced on Test Request Form. . Additional color ways can be submitted separately or with the full package test. If they are submitted separately, the full package test report number needs to be referenced on Test Request Form.

2. Initial results will be sent from the lab to the Supplier and NPG within five working days from the date of receipt by the laboratory. There are three ratings on test reports: o PASS - Production can proceed o ACCEPTABLE - Does not meet standard but within acceptable tolerance, production can proceed o FAIL - Resolution required

3. The NPG Product Developer (PD) will review all failed test results & make recommendations to the supplier/agent and appropriate NPG associates upon receipt of report.

4. If fabric or garment fails, the lab will send the sample to the supplier. The NPG PD may request the supplier to send the sample for review. A retest may be requested - fabric or garment submitted for a retest must reference the failed report number on the Test Request Form. Production Fabric should not be cut before receiving a passing test result (If the fabric is cut before a passing test result is obtained, the supplier assumes responsibility for the cost of the fabric.)

5a. If the test report is rated PASS, the manufacturer must completely fill out the General Conformity Certificate (GCC) for flammability. A copy of the Nordstrom GCC can be found on our website at: https://www.nordstromsupplier.com/NPG/productintegrity.html.

. A GCC needs to be filled out for each style number for flammability even if the fabric is exempt from flammability testing. . The GCC must be available to Nordstrom within 24hours of request

5b. If the product does not pass flammability, PRODUCT SHIPMENT CANNOT OCCUR. The manufacturer/agent will work with Nordstrom to determine next steps and resolution of the issue. This may include cancellation of the order.

Fabrics that do not meet flammability cannot be accepted and need to be resourced. . It is not acceptable to re-test the same fabric without making a change. . The re-test request form/report must include the following o The original test report number o A statement in the Additional Information Section documenting the change made from the previous test.

If the above information is not included on the test report it will not be accepted. A re-test will be required at the manufacturer’s expense.

PRODUCTION TESTING AND SAMPLE REQUIREMENTS

The following chart lists the Critical Testing Requirements for adult apparel products. Although NPG does not require testing for all the performance expectations listed on the NPS, the supplier is responsible for meeting all performance expectations. Product Type Critical Testing # of Samples Needed Garment/Fabric . Fabric Weight/Garment Weight 2 garments Knit or Woven . Thread count/Stitch count or . Fiber Content* 2.5 yards of fabric in one NPS-3-5, 8 . Dimensional Stability (shrinkage/growth/skew) color (medium or dark) NPS-13-22 . Flammability 16 CFR 1610 (non-exempt fabrics) . Flammability Canada/CGSB 4.2 No 27.5 (all fabrics) Additional charge & . Appearance after Laundering or Dry Cleaning fabric/garments for . Colorfastness to Crocking (dry/wet) claims validation (if . Colorfastness to Non-chlorine Bleach applicable) . Validation of claims (wicking, water repellent, etc.) Wrinkle Resistant . Fabric Weight/Garment Weight 5 garments Garments . Thread count/Stitch count or . Fiber Content* 3 garments + NPS-20 . Dimensional Stability (shrinkage/growth/skew) 2.5 yards of fabric in one . Flammability 16 CFR 1610 (non-exempt fabrics) color. . Flammability Canada/CGSB 4.2 No 27.5 (all fabrics) . Colorfastness to Crocking (dry/wet) . Colorfastness to Non-chlorine Bleach . Appearance after laundering + . Appearance rating (AATCC143) after 20 Launderings Additional Colors . Flammability 16 CFR 1610 (non-exempt fabrics) 2 yards of fabric per Knit or Woven . Dimensional Stability (shrinkage/growth/skew) color . Colorfastness to Laundering or Dry cleaning NPS-3-5, 8 . Colorfastness to Crocking (dry/wet) NPS-13-22 . Colorfastness to Non-chlorine Bleach Sweaters . Garment Weight 2 sweaters + 2 panels in . Stitch Count one color NPS-6, 7 . Fiber Content* . Dimensional Stability (shrinkage/growth/skew) . Flammability 16 CFR 1610 (non-exempt fabrics) . Flammability Canada/CGSB 4.2 No 27.5 (all fabrics) . Appearance after Laundering or Dry Cleaning . Colorfastness to crocking (dry/wet) . Colorfastness to Non-chlorine Bleach Additional Color . Flammability 16 CFR 1610 (non-exempt fabrics) 2 sweater panels per Sweaters . Colorfastness to Laundering or Dry cleaning color . Colorfastness to Crocking (dry/wet) NPS-6, 7 . Colorfastness to Non-chlorine Bleach Garment Test . Dimensional Stability (shrinkage/growth/skew) 2 garments per style for . Appearance after Laundering or Dry Cleaning each washing condition (1 test sample &1 control sample) Leather & Suede . Thickness 3 each 10” X 10” leather . Spew or suede swatches in NPS-24 . Leather hardware compatibility each color (hardware is . Crocking attached to 2 of the . Flammability 16 CFR 1610 (non-exempt fabrics) swatches) 2 each 10” x 10” in each color for flammability *Fiber content testing is required for Cashmere/Cashmere blends, 50/50 blends and fabrics containing 3 or more different fibers.