ISSUE 42 National Good Practice award for ng homes in Developing Communities ng homes were presented with a community investigations and housing but it National Good Practice award for supported activities. doesn’t end there Developing Communities at the The community is at the heart of - when we give TPAS Annual Conference. all ng homes’ activity programmes someone a set of The award recognises teams that which also include recycling events, keys, our view is work together to improve or build film nights and developing growing to make a house up a range of community activities spaces. A regular group of older a home and and housing options in Scotland. It people from across the community to create great also takes into account teams who come together to plan activities for communities for empower individuals and groups the Cultural Programme and plan people to live in.” as well as those that help the ways to get more people involved. Margaret environment, locally or on a wider The Food for Thought programme Layden, ng homes scale. was also designed, and is delivered, Regeneration The judges were impressed with with the support of the community Manager, said: As well as rewarding excellence the range of activities and services and they initiated ‘Meet and Eat’ “This award is testimony to the hard the TPAS Scotland awards also ng homes Housing and Regeneration community meals. work of our board and staff and all showcase successful or innovative staff deliver across North Community consultations held the volunteers that help us deliver our ways of working and helping others from Resident Focus Groups, Area during ‘pop-up events’ supported the services across North Glasgow. Well to learn from and replicate best Committees, ng Green Champions, development of Sports and Football done everyone!” practice. the Cultural Activity Programme, Programmes with local people Lesley Baird, TPAS Scotland’s Also nominated in ng homes Listening surveys with Schools, Link trained up to deliver activities. Chief Executive, said: “ng homes’ category were Albyn Housing Society Up groups, the Chancers and the John Fury, Chairperson of ng uniqueness is the way they provide & Partners, Link Housing Association, Inner Circle, ng homes Volunteers homes, said: “We are absolutely additional benefits, not just housing Housing Association, and the Activate programme where thrilled to have won this award. Our services, and connect people of all North Ayrshire Council and the 64 participants have undertaken core business is to provide affordable ages and backgrounds.” Wheatley Group.

Television weatherman Sean Batty and the Osmania dancers were among the guests at our Tenants Conference 2014. The event was hailed as our ‘best ever’. Sean hosted a quiz for tenants and dance group Osmania from Saracen Primary School thrilled everyone with their routines. For full stories and more pictures see page 6.

Rocks coach Sterling Mary’s Birthday helps Greg with boost for Marie sporting action, Page 8 Curie, Page 12 LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST

Email: [email protected] Telephone: 0141 560 6000 Comments, Online: www.nghomes.net Benefit not Post/Visit: & Complaints Ned Donaldson House, 50 a life choice, Reidhouse Street, , ng homes recognise that from time Glasgow, G21 4LS BY NIALL ALEXANDER, to time some things can go wrong Saracen House, 139 Saracen Street, part 2 Financial Inclusion & Affordable Credit Consultant and our aim is to rectify matters and , Glasgow, G22 5AZ Many interviewees chose not to use improve our service. HOW ARE WE DOING? I have worked in the field of affordable credit for years. Much of public transport to save a few pounds, Our Complaints Handling From April 2014 to September 2014, my work involves interviewing people instead planning and accounting for their Procedure was developed by the ng homes received 70 complaints. Of about their credit use; customers’ of income and expenditure in great detail. Scottish Public Services Ombudsman those, 57 were at Stage 1 (frontline) Provident Financial, Cheque Centre Many made choices of fixed cost in partnership with the housing sector. and 13 at Stage 2 (serious/complex and a range of catalogues. fuel payments either fuel card or pay- A copy of our complaints or unresolved at Stage 1). procedure is available on our website In April I was commissioned to speak as-you-go and made similar choices Our Management Board receives to 30 Glasgow citizens, whose income on mobile phones and internet usage. and at our offices or you can phone information about complaints us and ask us to send you one out. was wholly derived from welfare benefits. A majority were aware that per unit, performance, and monitors the actions People were candid. One woman MAKING A COMPLAINT per therm or per minute they were that ng homes is taking to improve reckoned she was £30 a week worse paying more than their non-fixed If you would like to make a complaint our policies and services to tenants, off. She walks most places to save fares. cost alternative but these were active you can do so in the following ways: factored owners and other customers She’s switched her main shopping from choices as fixed costs were preferable in response to complaints received. Tesco to Lidl. Gas used to cost her £8 a to variable billed costs. Similar choices week, then £10 and now £12. were made for credit. Complaints Performance APRIL TO SEPTEMBER 2014 Some could teach me and others a For most people their lives were thing or two about budgeting, shopping narrowly contained in a few nearby Housing Services Investment wisely, making a small income stretch, streets or neighbourhoods. Television Service Area... Repairs conscious of the costs of a shower or a and smoking were primarily cited as full load of washing. both entertainment and stress relieving 3% One told me: “I get into a habit with distractions. The overwhelming majority the budget, Morrison’s for food deals, had few distractions, rarely eating out, or 43% 41% freezer bags, 1lb stew, slow cooker, socialising. Affordability was always the Factoring freeze half, mince and tatties, curry, factor. Life on benefit is no easy street. 13% freeze some of it, include milk, cereal, multi packs of crisps (for the kids). Between Morrisons, Farmfoods and AVOID RIP OFF RATE – B&M probably £25. USE A CREDIT UNION Resolved “If I can save a pound somewhere Christmas and holidays are within target expensive but you can avoid high Performance v Target timescale I’ll save it. I pay £25 on the electric, £5 Timescales... 73% of that is debt (repayment) and £2.50 is interest loans by joining a credit the meter rental. I put an extra jumper union. Resolved if it’s cold, unless the kids are around. Thousands of people in Scotland outwith target 27% timescale I know what it costs, 60p for a shower, pay just a pound or two a week into £1.20 for a washing. More regularly their local credit union but when it all than not my power runs out.” adds up its millions of pounds! Credit unions lend over £17Million to people across Scotland, and their Landlord Performance Report biggest presence is in Glasgow, where Delivered to ng homes tenants one in five people is a credit union Landlord member. Ethical, professional and report 2014 Our Landlord report which highlights safe, your quid or two quid a week is our performance over the past 12 as important to them as it is to you. months has been issued to all of Credit Union is one of the our tenants. The document is a biggest credit unions in Glasgow requirement of the Scottish Social and, as part of a partnership with ng Housing Charter which sets the Over the years ng homes have homes, has an office at 264 Saracen developed many ways to listen to standards and outcomes that all Street. Already one thousand people Housing Associations should aim to customers views including satisfaction in North Glasgow have joined PCU achieve when providing services to its surveys, newsletters, our website, social and are keeping their wages or tenants. media, public meetings and community In addition to the service Scotcash provide The Landlord Report contains detailed events. in Springburn with Tricia Will, customers benefits safe, setting aside small information and measures ng homes Feel free to provide us with any can now visit professional Loans Officer amounts in savings, and borrowing at Julie Spence in Saracen House, Possilpark performance. feedback on the report by contacting on Thursdays and Fridays. To make an rates that don’t hurt. To download a copy of the Landlord your local office or you can e-mail us at: appointment for either office please ask a It’s easy to join and just one visit Report go to www.nghomes.net [email protected] member of staff at reception desks or call ought to sort you out. The office is Scotcash on 0141 276 0525 open from 10am to 3pm Monday to It’s easy to focus on pleasing your Compare our rates: Friday. children with the latest Christmas gadget £400 over 32 weeks Scotcash Provident PCU can help with all of your and not realise how much you might have Borrow £400 £400 financial needs. Loans from as little to pay back when borrowing from a “High Cost” or “Pay Day” lender. Admin Fee £24.00 - as £50 to see you right; a £230 loan, Scotcash have onsite Money Advisers Total APR 96.75%* 399.7%** will cost you less than £10 a week, Affordable Finance for Christmas who can advise you of what to look out for Total Repayable £486.72 £640.00 for 26 weeks. Compare them to any Borrowing late to pay for Christmas? when borrowing, such as, Interest Rates Weekly Repayment £14.46 £20.00 other lender and you’ll be amazed and APR’s, if you feel you would benefit If you are a last minute shopper and Total Saving £153.28 at the amount you pay back. They’ll from some advice. Alternatively you can *Rates may vary feel you have to borrow money to pay give you a great deal. That’s not all, for Christmas be aware of the charges compare our rates to other lenders to see **Loan featured on www.providentpersonalcredit.com Feb 2014. (92.83% Representative APR) involved and find out exactly how much it if you can make a saving. they’ll help you plan and budget your will cost you to repay in full. You can call us on 0141 276 0525 for a Make Christmas affordable money so those essential bills will get Always look out for the Interest Rates quote or apply online at www.scotcash.net this year and save £150 paid, and it’s all available right now. and APR you are being charged and if you Scotcash now have offices in the North of the City including Springburn and Possilpark. compared to other lenders. PCU are open to everyone in are unsure compare it to an ethical lender North Glasgow as your sensible, not- like Scotcash. for-profit alternative to banks.

2 NORTH news LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST full moon festival BY NIALL ALEXANDER, Chinese families living in North Glasgow got the chance making and a children’s magic Financial Inclusion & Affordable Credit Consultant to celebrate the Mid Autumn Festival at the same time as show. it was celebrated in China. Bill Rossine, an ng homes The Full Moon Festival was organised by ng homes for Board member, said: “It was its Chinese speaking tenants and about 50 adults and excellent to see the Chinese more than 70 children attended the event at Saracen families celebrating their culture House in Possilpark. with their neighbours from According to traditional Chinese culture, the moon is a Springburn, Possilpark and carrier of human emotions and the Mid Autumn festival surrounding areas.” is celebrated every year, with people returning home Community Engagement Officers, from every corner of the world to meet their family and Gerry Keenan and Dario D’andrea, also took part in the have dinner with them, admire the full moon and eat celebrations as well as local MSP Patricia Ferguson and mooncakes. CEO for ng homes, Robert Tamburrini. Michael Kam, of ng homes, said: “Being far from home Those invited along to share the Full Moon Festival the festival is very significant to Chinese people here in included members of local groups the Chancers and Glasgow. The Full Moon Festival has the meaning of family the Inner Circle Mens group in union and friendship among people. With the event held Possilpark and their families. in their community this means they can enjoy the Festival There were also volunteers celebrations with their Scottish neighbours at the same of all ages involved in various time as the Festival is being held in China.” programmes in the community. After their mooncakes children and adults alike took to The event was also supported the dance floor when Scottish musician John Carmichael by Ricefields Chinese Arts and provided traditional Scottish entertainment including a Cultural Centre, Glasgow Chinese rousing rendition in both Scottish and Chinese of Auld Lang School Head Teacher Sam Chau, Syne. The North Glasgow event also featured Chinese and ng homes Regeneration and dancing, music, paper cutting demonstrations, lantern Housing Operations staff.

As part of the wider ngsportslegacy programme, Spaces are FREE for ng homes tenants and/or Early learning with there is a focus on getting children active earlier. The residents of Springburn and Possilpark, G21 and G22 ngsportslegacy project has run a series of pilot activities designed postcodes. To book please call Springburn Leisure to develop children’s athletic ability from a younger Centre on 0141 2761690 (opt 1). age, focusing on pre-school and nursery children. Greg Cann, ng sports legacy co-ordinator, said: The longest running programme has been the ng “As well as swimming, ngsportslegacy has also homes supported Learn to Swim programme, run worked with partners to identify additional life-skills in partnership with Scottish Swimming under their for young children, with gymnastics and cycling #everychildcanswim campaign. coming up as key. With this in mind, we are working Local children and nurseries have been offered the with some local and city organisations to offer this chance to participate in a series of 8-10 week blocks skills training to nurseries and pre-schoolers across of FREE swimming lessons held at Springburn Leisure the area.” Centre’s pool. For more information on the activities Since the start of the pilot programme back in 2013, provided by ng sports legacy please contact: the lessons have seen around 300 children take part 0141 630 4254, email: [email protected] and it has recently extended its range to include Adult or follow on Facebook/ngsportslegacy or on & Child classes for under 4’s. Twitter@nwgsportslegacy ng homes celebrates British Food Fortnight with an International Community Meal

ng homes hosted a community Football Partnership volunteers. He to serve the meals and make sure meal at Saracen House Conference also welcomed members of UNIS everyone was enjoying themselves. Centre for over 80 local people and (United Nations in Scotland), African Entertainment for the evening was their families. Challenge Scotland and tenants from courtesy of Sunny ’s very own The purpose of the meal was to the Chinese Community. Tommy Twigg who got the party in full bring together local people who are John said: “ It was wonderful to swing and soon adults and children involved in helping out and delivering see so many different groups and were dancing the night away. on a wide range of community cultures represented at the community Tenants and guests thought it was Jean Dallas said: activities to meet each other and to meal. There’s so much work done by a wonderful event. Edith McAteer, said: “A brilliant night and good to see come together by enjoying good food volunteers across North Glasgow and it “It was a great success. Staff worked everyone coming together. Staff and good company! was nice that we could give something well and really kept us entertained.” worked like Trojans and the venue was ng homes Chairperson, John Fury, back with a hot meal and great. It was good to see families there welcomed everyone to the event entertainment. We also and the children up dancing with us.” including helpers and volunteers wanted to say a big Thank Local tenant Chen Qun, said: from ng Green Champions, ng You to everyone for getting so “Thanks to ng homes for inviting us homes and ng2 Board members, involved in the community.” to the event. The singing and dances Chancers Group and Inner Circle The event had a real were very entertaining and we (Possilpark), Song, Shimmy Helpers, multi-cultural element to it enjoyed the party very much. We look Food for Thought, Sports Legacy and and ng staff were on hand forward to more involvement.”

NORTH news 3 LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST

ng2 highly commended at Social Enterprise Awards Scotland

he work ng2 do in North and the participation of residents Glasgow was recognised making North Glasgow a great place Making A Difference: Housing Officer Christina Duncan with recently when they were highly where people can ‘Live, Learn, Work, T Saracen Street tenant Nagad Ahmed and her children Nagib, commended in the category of Social Visit and Invest’.” Najma and Naimo Farah. The family moved into their home Enterprise of the Year at the Social Fraser Kelly, Chief Executive of in August this year and Nagad said: “I am really thankful to Enterprise Awards Scotland. Social Enterprise Scotland said: “Yet ng homes for all their help and support in giving me my family Over the past year the reputation again a simply outstanding collection home. We are much more settled now in North Glasgow.” of the organisation has continued to of social enterprise activity impressed grow and has been looked on by other the judging panel and resulted in housing organisations as an example worthy winners in all categories. of ‘good practice’. Congratulations to all of the 2014 It has created sustainable applicants who are, with imagination, employment for 85 people since it’s creativity and dogged determination, Sudoku launch and is now recognised as an showing the breadth, depth and reach The idea is to fill all the ‘employer’ within North Glasgow and of social enterprise in Scotland.” squares with numbers a route into facilities management. Deputy First Minister John Swinney 1 to 9 so that each ng2 has increased its turnover MSP said: “Social enterprises play a number only appears once in each column and also expanded its community key role in our social and economic and each row and also initiatives through funding from the well-being. in each of the sub- Scottish Government, Big Lottery “They help create employment divisions. Some of the and Zero Waste Scotland for vital and skills opportunities, improve squares already have services to reach out and involve the public services and support some of some numbers. community. our hardest to reach individuals and Chairperson of ng2 Margaret communities. Thomson said: “It has created “I am therefore delighted to help substantial employment opportunities celebrate the success of the innovative which is contributing greatly to the and inspiring winners of this years’ local economy, the living environment Social Enterprise Scotland awards.”

ngsportslegacy were visited recently by North West Housing provider Plus Dane Group who were keen for members of their Youth Shadow Board to look at the work of both sportslegacy and the wider ng homes Regeneration Team. The board members, all under 23, had graduated from various youth groups and forums in the Merseyside area of Plus Dane’s work and had been put forward to represent the wishes and thoughts of the younger generation to the Housing Association’s main board. YOUNG PEOPLE FROM PLUS DANE GROUP IMPRESSED WITH REGENERATION PROJECTS IN NORTH GLASGOW

Over the two days they were in Glasgow, the Brian Cullen, Plus Dane’s Youth & Community for all parties in terms of information sharing group heard a presentation on the work of ng Manager, said: “I had previously worked with ng and good practice and we intend to run some homes’ Regeneration team, met staff and partner sports legacy co-ordinator Greg Cann in Liverpool exchange visits for young people around sport organisations and visited various projects to see a long time ago and wanted to pay a visit to North and community. them in action and how they are delivered to Glasgow to see the work being done to engage “Our Youth Shadow Board members who young people in the area. They also took the time children and families in positive sporting activities. attended with myself and my Youth & Community to feedback and answer questions on how the I believe Liverpool to be a very similar city to Officer Lisa Cover were also really impressed and Youth Shadow Board was set up and works, in Glasgow, with people dealing with the same issues are hopeful they can work closely with ng2 to help order for staff to review how similar work could be in some of the Neighbourhoods we manage. them set up a Youth Board in the future.” implemented with local youths. “I was highly impressed with the programmes Greg Cann, ng sports legacy co-ordinator, said: For more info, or to register as interested in being delivered by the Sports Legacy initiative “We are pleased that our visitors from Plus Dane becoming part of a youth forum for ng homes and the work of the wider ng2 team and I would enjoyed their visit and it was good to hear their please email [email protected] with a like to see our organisations developing closer views on our programmes and to share ideas and brief introduction of who you are, your age and why links in the future. The trip was really worthwhile experience of best practice.” you would like to get involved.

4 NORTH news LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST disability community: supporting & nurturing in north glasgow

stablished in 1984 by disabled Everything is washed, dried and folded which is beneficial to people in North Glasgow, before being returned to the customer. people of all ages. It Ethe Disability Community has Pick-up and delivery is included in also has a bubble wall grown over its 30 year history and the cost which is £11 for a large bag feature and users are developed into one of the most and £7 for a small bag. For more encouraged to bring respected voluntary organisations in information or to book the laundry their own music and the city. service or meals please call relax in the calming Its members range in age from 0141 336 6991. atmosphere the room five to 85 and all disabilities are The Disability Community also offer generates. represented across its membership. through Cook n’ Care, a service where You do not have to Despite a difficult year which local volunteers deliver home-made be a member of the included staff changes and ongoing healthy and nutritious hot meals to Disability Community problems with their disabled access those who need them most in the to book the room and vehicles, the organisation continues to community. Not all customers who for just £5.00 per hour provide vital services to people most use the service have a disability as it certainly represents a in need across North Glasgow thanks some are elderly or suffering from very affordable relaxing in part to continued funding from temporary illnesses. Meals are cooked and vital service for Sudoku . from scratch every day and delivered disabled people. Melanie Fyfe one of the Centre hot and ready to eat. Meals are Bookings can be Co-ordinators who has worked at the currently £4 for a 3 course meal which made Monday – Friday centre for 12 years said: “The Cook n’ represents fantastic value for money. between 9:30am and Care service has been on the go for Melanie said: “We are always 3:30pm. To book the over ten years now and with over 600 happy to discuss requirements. We Sensory Room you can meals per week served we will have can also take away a lot of the anxiety do so in person or call provided over 1 million hot meals to and stress of caring for a friend or 0141 336 3562. people across North Glasgow. It’s an relative at meal times.” Volunteers are a key part of the incredible achievement by our catering In the centre itself in 74 Closeburn services delivered by The Disability staff and volunteers and something Street it’s hard to keep up with all Community and Cook n’ Care. we are extremely proud of. We believe that goes on each week from Lunch Feedback from existing volunteers is that everyone should be treated clubs, I.T classes, bingo, craft classes, very positive and talk often turns to fairly and equally regardless of their adult literacy, knitting clubs, jewellery the team effort within the centre. impairments and our laundry and making and art groups. That list Josephine Kenna, who recently hot meals delivery services ensure should give readers an idea of how joined the team, said “Before I started such a that disabled and elderly people in well utilised the centre is. work experience at the Disability difference to the lives of our our community are supported and In addition to the above anyone Community I had zero confidence members. It’s a real lift for everyone nurtured.” can visit the friendly café for breakfast and was nervous about starting but in the centre to win People’s Millions. The North Glasgow Steamie or lunch and receive good healthy the staff and the local people made Thanks so much to everyone who laundry service is for people who need food at reasonable prices. me feel welcome and my confidence phoned and voted for us to win.” a little extra help to do a washing. One of the centre’s key additions grew. I really enjoy working here and Chairperson of ng homes John They can also get duvets, curtains and in recent years is their Sensory Room having a chat with everybody, meeting Fury said: “The Disability Community larger items washed that are difficult which has recently been upgraded to new people and having a laugh. I am play a vital role in delivering services to lift and dry. include a sound not only gaining experience but I have that people need. They make a huge wall, fibre optics, made a lot of new friends too.” difference to people’s lives in North a vibro-acoustic The Disability Community’s most Glasgow and long may that continue.” seat as well recent achievement has been their Anyone interested in any of the as building success in the People’s Millions round services the Disability Community and soft play of community funding which means provide including room bookings can shapes. they can now get a new disabled contact them via: The room access bus on the road. Tel 0141 336 6991 stimulates Melanie said: “Everyone has been Email: [email protected] response in a magnificent in supporting and voting Web: www.disabiltycommunity.org.uk calm relaxing for us to get this funding from People’s Twitter: @DisabilityComm atmosphere Millions. A new mini bus will make Facebook: /thedisabilitycommunity MEN’S GROUPS GROW IN STRENGTH Inner circle, a men’s group established the men attending set the agenda. to learn Syrian dancing with help from the media and news channels earlier this year in Possilpark and “One of the aims of the group is from members of UNIS. They have are keen to feature both group’s supported by ng homes and Link to welcome refugees to Possilpark, been involved in a book launch by experiences. Up, have been teaming up with the promote integration, challenge the UNIS with short stories about refugee Inner Circle is for men of all ages international men’s group, Uniting negativity which often surrounds experiences, written by Inner Circle who want to take part in group Nations in Scotland (UNIS). refugees and continue building members, showing how their previous discussions, play games and enjoy Members of both groups have on the friendships that have been views had been challenged and some guest speakers and workshops. shown amazing hospitality and have established.” changed. Inner Circle also received They meet every Thursday from met up in each other’s communities - Previous events involving both an award in recognition of their 11.30am – 2.30pm in Possilpoint Possilpark and . groups have included music and encouragement and support to the Community Centre. For more Gillian Halliday, Link-Up Co- Scottish dancing and a variety of UNIS group. information contact Gillian Halliday on ordinator, said: “The Inner Circle group international food dishes to try. The bond developing between the 07557 369 599 or pop into Possilpoint is diverse with ages from 30 to 70 and Inner Circle members have tried two groups is now attracting interest Community Centre for a chat.

NORTH news 5 LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST Best Ever Tenants Conference in North Glasgow ver 100 people attended ng homes latest homes tenants conference and meet lots of really tenants’ conference at Saracen House in lovely people. It was fun testing people on their TV OPossilpark with tenants saying it’s the best and weather knowledge by doing a quiz, and it ever event the housing association has hosted. seemed to go down well.” The programme for the day had something Rounding off the event was CEO of ng homes for everyone from “The Cost” - a hard-hitting one- Robert Tamburrini who said: “The main aim of events woman play on welfare reform from actress and like today is for us to let our tenants know everything writer Naomi Breeze, to a fun, interactive quiz hosted we are doing in the North Glasgow community and by STV Weatherman Sean Batty. for our tenants to let us know their views on our Chairperson of ng homes John Fury kicked off the services and activities. I think we achieved event with the key message that everyone should get that today and I’d like to thank everyone for involved and ask questions. John said: “Our tenants coming along.” are our first priority and this event was an opportunity Hip Hop dance troupe Osmania for them to tell us when we get things right and also consisting of children from Saracen Primary how we can do things even better. It was a great day also performed a high energy hip hop and I enjoyed hearing everyone’s opinions.” dance routine to entertain guests. As well as ng homes there were presentations A number of exhibitors were also from ng2, Greater Money Advice Project present including Police Scotland, Scotcash, (GEMAP) and the Tenant Participation Advisory Pollok Credit Union and ng homes in the Service (TPAS). community. With the theme for the day being “Get involved” A buffet lunch was served to all those there was a “who wants to be a millionaire” style who attended along with a prize draw interactive survey where tenants got the opportunity with a star prize of an I-pod going to Mr to tell their landlord how they felt about various topics Kibonge Okito from . He said: relating to their homes and services. “I enjoyed the conference and would Commenting on the survey results Lynne Cooper, definitely come again next year.” Assistant Director of Housing Operations for ng Springburn tenant John McFarlane homes, said: “It’s encouraging to hear from tenants said: “I thoroughly enjoyed the tenants that they are satisfied with the quality of their homes conference and I would say it’s the best ever event for and the services we provide. Although these results tenants that I have been to.” are positive, we won’t be complacent. We are continuously looking for ways to improve our services and events like the tenants conference are a way Trainees begin their careers with ng homes to get closer to our tenants and encourage them to participate and contribute to all the good work we Encouraging young people is an experience working for a and Training and Development are doing in North Glasgow.” important priority at ng homes housing provider like ng homes Manager Olwyn Gaffney Although the day started off wet and windy and a further five trainees have whilst studying for recognised said:“We are delighted to there were plenty of sunny intervals when STV joined the association. qualifications.” be working with the young The new trainees will work Margaret McCann, HR people to support them in their Weatherman Sean Batty arrived to host a fun, across the organisation in our Manager for ng homes, said: studies to achieve Modern interactive quiz. investment, finance, corporate “We are delighted to welcome Apprenticeships.” Sean asked residents some difficult questions services and housing operations our new trainees and we look ng homes Board member on cloud formations, TV theme tunes and general teams. forward to working with them Professor James Sommerville knowledge. Sean also stayed on after the event Whilst working at ng to develop and support their said: “As an employer we really chatting with residents and posing for photographs. homes the trainees will also aspirations as they embark on value our trainees, we get the Sean said: “It was great to be involved in the ng study for qualifications such their careers in housing.” right skills and a great attitude as the Chartered Institute Scottish Housing Associations from them and in return we of Housing Level II and also Resources in Education (SHARE) nurture them to support their SVQs in Housing and Business have been chosen to mentor career aspirations and the future Administration. the group of young people success of ng homes.” The trainees started in early December on a two-year traineeship and they are already looking forward to the challenges ahead. Winnie Smith of Morrin Path Speaking to North is the latest recipient of our News Juliette Duff, Tenants Reward Prize Draw. who will be working Winnie wins a £50 voucher in Corporate Services, to spend at Tesco and she said: “This is a fantastic said: “This will come in handy and go towards Christmas opportunity to gain dinner this year. Thank you.” Back from left to right: Olwyn Gaffney from SHARE and HR Manager for ng homes Margaret McCann, trainees Darren Curran, Joseph Amouzou, Depute CEO Ann Marie Devlin, ng homes CEO Robert Tamburrini front Iona Wilson, Tiegan Shearer, Juliette Duff 6 NORTH news LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST

ive people started new jobs recently with of Hard Knocks boxing ng2 after completing training at City programme. It gave me F Building’s Skills Academy. the chance to improve New recruits Greig Bell, David Fleming, Mark my job prospects and More training and jobs Lodhi, Paul Nelson and Paul Dolan have been get fitter at the same trained by Instructors Lawrence Johnson and Mark time. I have also gained for local people at ng2 Williams at the academy on a range of subjects a lot of new skills over including: Working Safely, Manual Handling, First the past few weeks Aid and Sharps Training. at the Skills Academy The lads have started their new jobs with ng2 as and my social skills are Estate Services Operatives and they will carry out a improving all the time. range of duties such as close cleaning, jet washing, I am looking forward to bulk uplift, preparing void properties for re-let and working at ng2.” general environmental improvement works in the ng2 facilities cleans area. over 400 closes per David and Mark will complement the existing week across North Close Cleaning service already in Saracen Street Glasgow and employs and the surrounding streets after their initial on-site environmental training. They will be using the Green Machine and teams who have rotating the Close Cleaning days that are already in direct access to ng Supervisor for ng2 David McIntyre said: “I’d like place. homes Neighbourhood Managers which means to thank City Building’s Skills Academy for training Two of the five new starts Greig Bell and environmental work and void clearances can be our new employees over the last few weeks and David Fleming engaged with ng2 initially through carried out quicker and more efficiently. we look forward to working with our new staff and employability programmes run by ng sports legacy Chairperson of ng2 Margaret Thomson said: making a difference in North Glasgow.” and the School of Hard Knocks which used Rugby “I think it’s great that we can give local people Anyone wishing to find out more about the and Boxing as a way of engaging people to get opportunities to learn new skills and work for ng2 in services ng2 offer should contact ng2 Supervisor active and get into work. the local community. I welcome the new employees David McIntyre on 0141 630 4252 or e-mail David Fleming said: “I really enjoyed the School and wish them all well in their roles.” [email protected]

ENVIRONMENTAL HIT SQUADS ng2 painters continue Earlier this year ng2 changed the way the including the site of the old Wellfield Nursery and to make a difference Environmental Hit Squad is deployed throughout areas near Hawthorn Police Station and Ashfield in north glasgow the north of the city. Juniors ground which had become overgrown.” Instead of one hit squad for the entire area On occasion the Hit Squads help out tenants there are now three separate squads working in who have difficulty in maintaining their gardens. designated neighbourhoods: Brenda Cross of Parkhouse said: “The Hit • Multi-storey flats Squad have been marvellous. My elderly mum • Possilpark / Parkhouse isn’t able to maintain the garden and I suffer from • Springburn / Balornock illness. Craig Camley and the team are great and do a brilliant job so thank you so much.” This change meant the number of people Neighbourhood Manager for the Multi-storey employed as part of the Environmental Hit Squad flats Paul Johnson said: “Its really good that if doubled from four to eight and, even better, four there is an area in the community that’s looking existing staff were promoted within ng2. This Trainees begin their careers with ng homes a bit overgrown or untidy that we can call on the is further proof that there are real opportunities Environmental Hit Squad to tackle it and clean for development and progression in the social it up. The team provide a very quick responsive enterprise. The change also gives ng homes solution and work in partnership with the City Neighbourhood Managers direct access to a Council to keep the place looking good.” Hit Squad for their neighbourhood meaning Anyone wishing to find out more about the he painting team from ng2 are making environmental work and void clearances can be services ng2 offer should contact ng2 Supervisor a real difference across North Glasgow carried out quicker and more efficiently. David McIntyre on 0141 630 4252 or e-mail carrying out work in a range of areas. David McIntyre, ng2 Supervisor, said: “Our T [email protected] Properties and surrounding areas that have teams have been hard at work over the summer benefitted in North Glasgow include 70 Broadholm months jetwashing, delittering and de-weeding Street in Parkhouse where the team painted the areas across North Glasgow staircase and seven exit corridors. They have also been on site in central Springburn at Hillkirk Street painting fencing and hand rails in the area. The industrial estate at Payne Street has also received a makeover thanks to the team with units being refurbished and external cladding painted. The team’s next stop will be 53 Carbisdale Street where they will work their magic on more staircases and fire exit corridors. Maisonette properties in the Carron estate are also about to receive new timber panelling on their verandas and ng2 will be painting them as well as the external close entrances. Robert Readie, ng2 Painting Supervisor, said: “We have an extensive programme of work on at the moment and this work is in addition to the day to day duties of the team which includes preparing void properties for relet by ng homes.”

NORTH news 7 LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST school holiday sporting choices

he school October holidays meant a programme of sporting T fun for hundreds of youngsters in the Glasgow area. Greg Cann, ng Sports Legacy Coordinator, worked in conjunction with other sport partners to make sure youngsters from North Glasgow had the opportunity to take part. During five days of sporting action transport was laid on so that youngsters aged from six to sixteen had the chance to sample sports including , table tennis, kayaking, judo, swimming, rugby, circuit training and more. The Emirates Arena, which saw so many thrilling moments during this year’s Commonwealth Games, hosted the multisports activities. Around 90 youngsters took part in a group warm up before being given one of four different coloured T-Shirts and put into groups. They then moved around different sporting disciplines. Former Commonwealth Games and World Cup competitor David Millar from Judo Scotland Green group is Paige Friel, Chloe Clark, Lewis was among the leading Maguire, Lee Cassells and Robert McMahon with Sports Legacy Co-ordinator Greg Cann sports people who took and Judo Scotland coach David Miller coaching sessions. Glasgow Rocks stars Tommy Freeman, Dale Grieve and player coach Sterling Davis took basketball sessions and gave out goodie bags at Thomas Munn, Aiden Byrne and Blue group has Aaron Hamilton, Darren McColl, Michael Roberts are all set for tennis. the end of their visit to the Allie Hamilton, Sara Black and Thomas Munn youngsters who had shown great enthusiasm and team spirit. Springburn Academy and Springburn Leisure Centre were also used for activities including table tennis and basketball and at the end of the week there was a pool party. ng Sports Legacy Co-ordinator Greg Cann said: “The youngsters really enjoyed the variety of activities and also got to meet people of their own

age from others parts of Glasgow. Tommy Freeman and Sterling Davis of the Glasgow Rocks “The whole week of activities was great and we are always working to provide other opportunities to develop sports interests.”

Silver Nwazobor clearing the hurdles

Greg Cann with the regulars who attend the weekly Friday Night Club in Springburn Leisure Centre. 8 NORTH news LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST New Rugby Coaching school holiday sporting choices for Secondary School Pupils in North Glasgow Community Football Partnerships

he ng homes Football Partnership continues to consolidate, expand T and strengthen the existing provision in the north of Glasgow. The partnership is also creating and developing new opportunities for the wider community. We are working ased around the good work done in the local High closely with our tenants and partners to Schools by Glasgow Sports rugby development team, achieve a ‘lasting and positive legacy’. particular focus ngsportslegacy, in partnership with the School of Hard We are developing much wider, more on citizenship and health and wellbeing. B appealing offers through more informal Robert Docherty, Football Knocks, is looking to develop rugby talent amongst local young people. It will also give them the chance to pit their skills against and recreational opportunities for Development Partnership Manager counterparts from across Scotland. children and young people. ng2, said:”Sport and physical activity Boys and girls who have first experienced rugby in school lessons Our programmes include three distinct regardless of what type has many can get involved in the new ng Rugby and School of Hard Knocks and complementary strands: benefits including the physical and North Squads, with a view to being selected to play against an ESE • Physical activity mental health of those participating. select team in early December. • Educational messages We are encouraged and delighted The first session saw 20 boys and 4 girls from Springburn • Progression routes with the progress of the Community Academy and All Saints Secondary get put through their paces by ng Football Partnerships to date – to Below is an update on some of our and School of Hard Knocks coaches who were clearly impressed by have on average 1,000 young people recent programmes. what they saw. participating each week is fabulous. Promoting Equality and Diversity in Coach Mark Rooney said: “For a group that have only played “Our aim is to consolidate and provide North Glasgow minimal games, including Springburn who have done very little additional opportunities for the wider The Promoting Equality and Diversity tackling, the effort and skills levels from these boys and girls is community. This will include expanding programme is supported by the Scottish incredible. I am looking forward to helping them develop further over our dance programme and introducing Government, Glasgow City Council the next few weeks.” and the Voluntary Action Fund. The programmes and activities for adults and ng_Squads will be playing SE Edinburgh on Friday 12th December programme is delivered in association senior citizens during 2015. As always with Glasgow City Council Education a big thank you to everyone who has Services, Sense over Sectarianism, Nil by supported the programmes and also for Mouth, SFA, Exchange Scotland, those taking part.” Celtic FC, Rangers FC, Thistle FC WRESTLING CLASSES START and Active Schools. The aim is to change attitudes and Elite wrestler Ross McFarlane, who Greg Cann said: “It has been behaviour towards sectarianism for competed for Team Scotland in the good to introduce a new sporting the better within North Glasgow. recent Commonwealth Games, activity and also be able to The project has engaged has been helping to develop a inspire local children through the community groups, schools and wrestling club, with support from involvement of such elite athletes.” local clubs in the area. Over 50 ngsportslegacy co-ordinator Greg Currently sessions run on workshops have been delivered Cann. Wednesdays from 5-6pm at to raise awareness and challenge Taster sessions proved so popular Springburn Sports Centre but it is sectarianism and bigotry at all levels. that Ross had to call in help from hoped to develop more sessions The programme uses football bronze medal winner Alex Gladkov for new-starts. To register interest, and other diverse activities such as and the Cameroon wrestling giant please contact ngsportslegacy on art and poster-writing to act as a Jules Mike Kamdem and female 0141 630 4254 and leave details or means of engaging adults and young wrestler Christelle. email [email protected] people to break down barriers and Ross says: “Wrestling develops or check out the Facebook page and encourage greater understanding of Primary School Football Festival hosted basic athletic skills, personal a comment or leave message! each other’s backgrounds. This includes by St Roch’s Juniors FC responsibility and mental fostering better relationships and St Roch’s Juniors hosted a fun football toughness. It teaches friendships between pupils, schools and festival with around 60 youngsters children about nutrition communities. The project supports the taking part. The event proved a huge and weight maintenance Government’s ‘Action Plan on Tackling success with everyone involved enjoying and builds a strong Sectarianism in Scotland’. a wonderful day out. The programme camaraderie. Over 2,500 young people have was supported by Active Schools and St “It’s a discipline but participated in the coaching and Roch’s Juniors. Baillie Allan Stewart, also most importantly, wrestling educational programme to date. an ng homes Board member, attended is fun.” The programme links well with the and presented medals to everyone Curriculum for Excellence, with a taking part.

NORTH news 9 LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST Residents and Staff of ng homes enjoy a cuppa and cake for a good cause

enants and staff of ng homes took part in the time free for the event, said: “It is such a worthy cause world’s biggest coffee morning to raise funds and great to see ng homes continuing to play such an T for Macmillan Cancer Support. active part in so many aspects of the community.” The event was held in ng homes sheltered housing ng homes Vice Chairperson Bill Rossine said: complex at Hawthorn Street and attracted a lot of “It’s always a great event and this year was no support from tenants and members of staff. different. Well done to everyone who baked and Macmillan use the money raised to help provide donated for a good cause.” practical, medical and financial support to people The day’s events raised over £600 for the charity living with cancer. and Sheltered Housing Manager Karen Johnson There was a lot of home baking available and said: “It was a great success and I’d like to thank loads of chat over tea, coffee and goodies. everyone who helped out and especially the team Local resident Jessie Wallace said: “It’s great that at Hawthorn who I think excelled themselves this the staff and residents are continuing to raise money year with a wonderful spread of home baking. The for Macmillan Cancer Support. Its always a good day tenants had a ball and once again dug deep to and I thoroughly enjoyed it.” support this worthy cause.” After an opportunity to buy cakes and biscuits and take part in a raffle, entertainment was provided by Tommy Twigg who presents a show on Sunny Govan Radio. Tommy, who gave up his

Energy Saving Tips This Winter Safe Tea Events At this time of year, lights are kept on longer and Adjust your heating the heating goes on just that little bit earlier than controls – but knowing usual. A quick look out of the window and we your heating controls can see that Winter is fast approaching! is essential, whether Ross Donaldson is the new Energy Efficiency that be gas heating or Project Officer for ng2 and he has come up with electric storage heaters. Ross Donaldson some top energy saving tips to help keep your The optimum room energy bills low and keep you safe and warm this temperature is 21°C, and festive season. reducing that by 1° could save you up to £75 Simple energy saving steps could save the per year. In any case, get to know your radiator average home as much as £130 per year. controls and timing. Believe it or not, turning a As part of ng homes Cultural programme aimed at reducing Here’s how: radiator on full will not make a room heat up isolation of older people living within sheltered housing Switch off – appliances when they are not faster! And heating an empty room wastes complexes and those living in their own homes a number being used. This includes televisions and lights, money and energy. Don’t forget about those of activities have taken place including the monthly Song, especially in empty rooms. Avoid using standby winter jumpers too – an extra layer makes all the Shimmy event attracting around 70 people, Still Game (often, the little red light on televisions!) as that still difference! programme, Opera in a Box, museum visits and community uses energy. This could save you between £45 Keep heaters clear of furniture – having film shows. and £80 per year! sofas or tables in front of heaters can serve to A big hit is the ‘Afternoon Tea’ programme in partnership Use energy saving bulbs – they use up to 80% block out heat, making rooms…cold! Keeping with Fire Scotland, Police Scotland and the Scottish Ambulance less energy than older style ‘incandescent’ bulbs. heaters clear of furniture means rooms are heated Service. These sessions have introduced vital safety messages They also last 10 times longer! Energy saving bulbs quickly and efficiently. It may also be the perfect and provide an opportunity for people to build friendships with (Energy Saving bulbs are supplied if you sign up for chance to rearrange furniture to make room for others in their community. a Home Energy Check). the Christmas tree, finding a space away from the Kitchen essentials – we all love a cuppa, heater! The first of the programmes was especially when it’s cold outside! Filling the kettle Lastly…if there is anything you are unsure delivered at Springburn Fire Station only with the water that you need is another good about, get in touch! We love to hear from you and after the safety message a way to save energy. Also, turn your washing and we want to work with you to realise all of number of people signed up for machine down to 30°C and wash dishes using a your potential home energy savings. We offer Home Fire Safety Checks. filled basin, not running hot water. This combined free home energy checks, which is a great way to The Scottish Ambulance service could save you up to £43 a year! understand where these savings can be made. have been giving instruction in CPR, Exclude those draughts – draughts have no With these handpicked tips, you’re sure to have pictured here with ng homes Board place in a warm and cosy home, so the use of a warm and cosy festive season. Member Bill Rossine. draught excluders. Make sure your chairs and If you would like to arrange a free home To find out about the next Safe sofas are positioned away from draughts, such as energy check, or just have a quick chat about Tea event please contact us on from windows. Closing the curtains at night also energy use in your home, please get in touch 0141 630 4252 excludes draughts and keeps the heat in – 10-15% with Ross via e-mail [email protected] of heat is lost through windows alone! or give him a call on 0141 630 4252

10 NORTH news LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST WINTER GARDENS COMPETITION WINNERS ANNOUNCED The Glasgow Institute of Architects are delighted to Patricia Ferguson MSP for Glasgow Maryhill and announce that James Hand and Nik Klahre are the Springburn said: “Springburn Winter Gardens is winners of the competition titled, “An intervention a building which, even in its current derelict state, at Springburn Winter Gardens; to provide a place is much loved by the people of Springburn. I am where people can gather and share collective delighted that so many people from the area have memories.” had the opportunity to look at the designs and All entrants to the competition were asked to to express their views in the recent architectural provide a computer generated model, which was 3D competition. I think they will be delighted with the digitally printed by our competition delivery partner winning entry.” MAKLAB. From a total of twenty five entries a shortlist Public voting has ensured that the community of five was selected by a specially selected panel of is central to the support and development of the judges. process. It places the community at the heart of the Paul John Sweeney of Springburn Winter Gardens Springburn Winter Gardens Trust’s work. Trust said: “We were overwhelmed with the high Competition winners, James and Nik, said: “We quality of entrants and the vast array of novel ideas are both thrilled to have been selected as winners, explored in response to our brief. Down-selecting our it’s especially meaningful for us as the result has shortlist proved to be an arduous process and we come from a public vote. We look forward to helping therefore had to be quite ruthless in getting down to the Springburn Winter Garden Trust work toward the our final five designs. We are very excited by all of future revival of the Winter Gardens and hope it will them and indeed there are many aspects of several once again become a cherished and animated part of designs we are keen to explore for other parts of the the community.” “We were delighted to be part of the design site. We look forward to developing this design as the Following this local action Glasgow City Council competition and to give our customers the opportunity basis of our plans for this part of the site.” have taken further measures to save the structure. to vote for their favourite design in our offices. We The models then formed the basis of an exhibition Springburn Councillor Gilbert Davidson said: “I am engage with a range of community groups across that toured throughout the Springburn area. The pleased that the City Council has been able to provide North Glasgow and where we can, we will continue to general public were invited to cast their vote for their the funds to arrest the deterioration of the Winter support the endeavours of Springburn Winter Gardens favoured finalist. There were 324 votes cast at venues Garden and has also given its backing to the Winter Trust in their aim to fully restore the hot house in that included Mosesfield House in Springburn Park, Garden Trust to bring this once great building back Springburn Park.” ng homes local office, the local sports centre, the local into use for the people of Springburn.” The exhibition will now go on general display in shopping centre and the community space in one of The competition was supported by ng homes. The Lighthouse, Glasgow from 29th January 2015 ng homes high rise blocks of flats at Balgrayhill Robert Tamburrini, CEO of ng homes said: to 11th March 2015.

n afternoon of music, laughter Chris Quayle said: “Our residents and drama unfolded at thoroughly enjoyed the performance Springburn’s Alive and Kicking by the Red Road Young ‘Uns. It brought story Aproject when the Red Road Young back a lot of happy memories for those ‘Uns performed a show supported by who had stayed in the flats in the past.” on stage ng homes all about the famous Red Hawthorn Street resident Jessie Road flats. Wallace said: “I enjoyed the show. It The flats which have towered over was sad in places and happy in others. and surrounded Alive and Kicking since It was also great to sit down and enjoy its inception in 1988 are earmarked for a nice meal in good company.” demolition and some of the blocks have The show was also supported by already been demolished by GHA. Glasgow City Council, Age Scotland, The show focussed on the man WigWam Marketing and Safe Dem. Ross Donaldson behind the plan to build the flats, Sam Member of Alive and Kicking and Bunton, as well as following the stories Chairperson of ng homes John Fury, of the first residents of Springburn’s who played the role of Architect Sam High Living boom in the 1960’s. Bunton, said: “It’s difficult to cover fifty Tenants from ng homes’ sheltered years of the Red Road flats but we tried housing complexes were treated to a to fit as much in as we could and we three course meal before the show. are pleased the audiences enjoyed the Sheltered Housing Support Worker shows.” ACTIVATE UPDATE... A partnership with ng homes and Kettering Foundation, a non profit BALGRAYHILL ACCESS Glasgow University in the delivery research foundation, and Talloires Emergency service vehicles should have unrestricted of the ‘Activate’ programme has Network, based in the United States access to the MSF properties at the Balgrayhill after resulted in 64 students receiving a to participate in a fully funded roads were resurfaced and new ‘no waiting’ double Community Development award at collaborative research project yellow lines were put down. Glasgow University. Students include on ‘innovative civic engagement The move followed complaints from tenants about the ng homes board members, residents, programmes with Universities’. staff, volunteers and people from ng homes Regeneration Manager, poor surface outside their recently refurbished homes and voluntary and public organisations. Margaret Layden, and Helen Martin, a few issues with emergency service vehicles. Activate builds on the existing skills Senior Lecturer at Glasgow University One tenant said: “It’s great and knowledge of local activists and BACD, are working alongside partners because no one parks there volunteers and explores topics such as from South Africa, Australia, Malaysia, now and it means the road is Sudoku Answer anti-discriminatory practice, local and Egypt, Mexico and the United States clear for emergency services (From Page 4) global issues, power and influence, with a community and university when every second counts.” group working and undertaking partner from each country co-writing community investigations. Over a third a chapter for a book that will be of participants have progressed on published in 2015. to Further and Higher Education at Derek Barker, Program Officer Glasgow Kelvin College and Glasgow from the Kettering Foundation, said: University. “I enjoyed hearing more about the Activate has now reached an Activate programme and this has the International level as ng homes potential to be one of our most vivid have been approached by The case studies.”

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Generous Concierge staff have donated £1,000 to Marie Curie, which they raised over the past six months. Mary’s Birthday Boost Presenting the cheque Neighbourhood Manager Paul Johnson said: “Our teams are always looking at ways to for Marie Curie raise money for worthwhile causes and with Marie Curie our neighbours just up the road, it made perfect sense to make a Gourlay Street donation.” sheltered Accepting the cheque on behalf of Marie Curie, Community housing resident Fundraiser Susan Cuthbert said: “Its really wonderful that the Mary Fishwick concierge at ng homes went to all this trouble and effort. We celebrated her would like to say a huge thank you to all of them. 99th birthday with “Without the incredible support and fundraising efforts of a party with her people like Paul and his team, we simply would not be able friends, neighbours to continue and ng homes Sheltered to provide board and staff Housing Manager Karen Johnson the extra members. said: “It’s residents like Mary that make services Mary received many gifts and birthday sheltered housing a great place to live.” and cards on the day and in a kind gesture she Community Fundraiser for Marie Curie support has donated money she received and also Susan Cuthbert visited Mary and her friends that are raised funds with her friends for Marie Curie. at Gourlay Street in Springburn for the cheque offered at Robert Tamburrini, CEO of ng homes said: presentation and said: “It was great to meet Marie Curie “Mary is remarkable. To think of others on her someone as inspirational as Mary and we each and 99th birthday says it all about her. She is very thank her for her kind donation, it was a every day.” generous and we were delighted to help her lovely morning at Gourlay Street.” present a cheque to Marie Curie.”

Food for Thought continues OWNERS to make a difference Food for Thought is a community INFORMATION... led initiative supported by the Big SOME FREQUENTLY ASKED Lottery Fund. It has three elements to it; Emergency Food assistance QUESTIONS ABOUT FACTORING for people in crisis; community What is a Factor? food events to connect the wider The definition of a Factor, also known as community; and a volunteer a Property Manager, is an individual or programme. The project has a strong company charged with the responsibility From December a new service will partnership with ‘Fare Share’, an for managing properties, estates and open begin: ng homes Big Breakfast – organisation that works closely with space. Factoring is a complex business so you can Kickstart your day the large supermarkets to distribute requiring structure and up to date knowledge Healthy Way. These will take place surplus food. As a community of statutory requirements for the various ng property team: Michelle McHugh, on: Possilpark Parish Church, 124 Caroline Wilson and Karen Hudson legislations. A Factor has a number of roles partner, ng homes Food for Thought Saracen Street, Possilpark, G22 5AP programme receives a supply of and responsibilities that contribute to the • Liaise with electricity companies to make sure - Mondays 9am-11.30am (starting perfectly good ‘in date’ surplus food Dec 2014). Salvation Army Halls, smooth running of properties with common all charges are accurate and fair from Fare Share to use for cooking at 192 Fernbank Street, Springburn, areas and shared amenities. • Undertake regular site visits and maintenance the weekly community workshops and G22 6BD - Wednesdays 9am- What is the Management Fee for? checks to distribute as food parcels to those 11.30am (starting Dec 2014). The Management Fee is our charge for What does the block insurance policy cover in need. Look out in the New Year for managing your development. This includes: and who do I contact to claim? If you, or anyone you know, is the Community ‘Cook and Go’ undergoing hardship then a referral • Liaising with contractors and tendering for the The Block Buildings Insurance generally covers workshops that will be taking place for food or furniture support can be best service all fixtures and fittings within the building across all areas. This fun activity made confidentially through your • Producing invoices (in line with the deed of and the structure of the building. Please note will have cookery demonstrations condition) that individual policies will not give cover to Housing Officer. with the chance to try out new skills • Cost of sending invoices, letters and communal areas so it is essential that you Over the past few months a and maybe even sign up for some newsletters ensure your problem is covered under the weekly community meal programme cookery workshops. • Provide credit control to ensure that everyone communal buildings policy before making a was operating in Springburn and If you want information on any pays their share claim. You can contact the ng property team Possilpark and this also provided the of the activities please contact your opportunity for people to connect with • Chasing payments on behalf of the regarding the details of your properties Block housing officer or a member of Food other support agencies. development or property Insurance cover. for Thought on 0141 560 6000

• intimidation of neighbours and others through Anti-social behaviour threats or actual violence Angie Maguire from GEMAP will be offering one- While there is no precise definition of anti-social • harassment, including racial harassment or to-one budgeting sessions, looking at how we behaviour, broadly, it is acting in a way that sectarian aggression, particularly if it takes place can help people to make what money they have causes or is likely to cause alarm or distress to at or near a football match one or more people in another household. • verbal abuse go a wee bit further and to give them tools and To be anti-social behaviour, the behaviour • abusive behaviour aimed at causing distress or techniques to assist with this. must be persistent. fear to certain people, for example, elderly or • We will look at where people’s money is disabled people There may be a fine line between anti-social going and see if changes could be made to • dumping rubbish behaviour and disputes between neighbours over improve things. Angie Maguire, GEMAP • animal nuisance, including dog fouling relatively minor inconveniences, although these • vandalism, property damage and graffiti. • Explore their bank accounts or open them may, if persistent, become anti-social behaviour. To deal with anti-social behaviour you can if needed and make sure they are using Anti-social behaviour can include:- contact the police, contact the housing provider them to their maximum benefit. • noise or their factor, seek help from community • Promote saving strategies and credit union membership. • rowdy behaviour such as shouting, swearing and wardens or other neighbours or contact the • Explain APR and the cost of credit to allow them to make informed fighting Citizens Advice Bureau. choices with money management. • Explore employability issues for people. Owner occupiers can contact the ng property team by She will also be offering group sessions on debt priorities, consumer calling their local office or by e-mailing [email protected] rights, taxation and the national minimum wage. 12 NORTH news LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST

Possil Gala attracted large crowds life bike riding and pedal power to with a wide range of stalls and free produce a healthy smoothie drink. attractions on offer. Glasgow Sculpture Studios artists Youngsters had fun with Gladiator James McLardy and Lauren Printy style challenges and bull riding and Currie devised and delivered a clay POSSIL GALA FUN also enjoyed some of the stalls with workshop with their partners and old fashioned games on offer. neighbouring stalls Depot Arts and There were lots of goodies and Concrete Garden. Over 50 new clay give aways at the various stalls, works were produced and put on including the one with staff from ng show in an exhibition in September. homes. All at Young Peoples Futures are to Our smoothie bike challenge was be congratulated for staging another popular combining a mixture of real great event. action Annual Garden Competition

Tenants of ng homes had their The annual gardening competition flowerbeds blooming again this year has been running for over ten years plan providing a real challenge for the as part of ng homes Tenants Rewards judges of the association’s annual Initiative that sees tenants rewarded garden competition. for complying with aspects of their Glasgow’s canal – The Forth and and Maryhill) and how they connect With gift voucher prizes on offer for tenancy agreement. to and use the canal and how this Clyde Canal – has been a distinctive best garden in Possilpark, Springburn, The prize winners were: feature of the north of the city for could be improved. The Action Plan Parkhouse and Balornock the POSSILPARK more than two centuries. But rather looks at a variety of issues such as competition standard was very high. 1st Mr O’Hara, Stonyhurst Street than being used for transport and new housing, business and cultural Organiser for this year’s 2nd Miss K McKenna, Balgair Gardens industry as in the past, the Canal and development opportunities, open competition Neighbourhood Manager 3rd Mr J Gattens, Closeburn Street the areas surrounding it now has space improvement, path connections, a variety of different roles – and ng vacant land and potential for new for Parkhouse and Possilpark Irene PARKHOUSE homes residents have the opportunity recreation and leisure facilities. The aim Dalrymple said: “Its always a lovely 1st Hugh Williams, Crowhill Street to have a say in its future. is to create new places and spaces part of the job seeking out the most 2nd Andrew & Christine Traynor, The Glasgow Canal Regeneration of lasting quality and reconnect and talented gardeners amongst our Broadholm Street Partnership (GCRP) – a partnership reinvigorate the communities around tenants. The standard improves every 3rd Mrs J Cunningham, Ashfield Street between Glasgow City Council, Scottish the canal. year and we always see some quite SPRINGBURN/BALORNOCK Canals and its development partners We want local people to have their amazing sights that you’d never even 1st Mr & Mrs J McDonald, Avonspark Place – aims to regenerate and revitalise the say on the Action Plan. We want to know were there if it wasn’t for this 2nd Mr Robert Johnstone, Mansel Street canal to become a vibrant local and know what you think about what’s in competition.” 3rd Mr J Hamilton, Bagnell Street city attraction. Recent developments it – and what else should be in it. Vice Chairperson of ng homes Prizes were also given this year for include new housing at Maryhill The Action Plan is available Bill Rossine, who was involved in the Special Backcourts and these went to Locks, arts and cultural venues at the online: www.glasgowcanal.co.uk/ judging process, said: “The gardening Killearn Street, Saracen Street and a refurbished Whisky Bond, an improved regeneration-projects/forth-and- competition is a wonderful way to joint effort between Ray Sandford and towpath and new heritage trail, and clyde-canal-action-plan or in hard show off the hard work our tenants put Patricia Mackin of Hillkirk Street. sports facilities such as the new copy at offices of ng homes, Glasgow into their gardens and once again, this Pinkston Watersports Centre at Port City Council (at 231 George Street) and year, it was difficult to pick the winners, Dundas. The Partnership is looking Scottish Canals. congratulations to all who took part. for input from local organisations and To comment on the Action Plan For me a special mention must go to communities to influence activity over please email: GlasgowCanal@ the backcourt at 189 Killearn Street the next five years through a new glasgow.gov.uk, or write to Fiona which looks astounding.” Canal Action Plan. Campbell, Glasgow City Council, 231 Hugh Williams, who won first prize The draft Action Plan groups action George Street, Glasgow G1 1RX. around four areas along the canal: More information on the canal is in Parkhouse, said: “I always like Maryhill Locks, Firhill to Applecross, available at www.glasgowcanal. to keep the garden nice and I was Speirs Locks and . co.uk, or contact: Fiona Campbell, delighted to win the prize in my area.” However, it’s not just about the canal Glasgow City Council on 0141 287 Robert Johnstone who won 2nd itself and its towpaths, but also 8457 or Chris Breslin, Scottish Canals prize in Balornock said: “I enjoy about its surrounding communities on 0141 332 6936 gardening and I put a lot of time and (such as Possilpark, effort into getting the garden looking good so its nice to get a reward from ng homes for my hard work.”

NORTH news 13 LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST New Handy Person Service for Elderly and Disabled Customers eed a cupboard door adjusted, a light • Moving furniture/building flat pack furniture. bulb changed or flat pack furniture • Changing light bulbs, fitting lampshades. assembled and can’t do it yourself? N Are there any jobs that cannot be Sometimes it can also be expensive to get an Mrs Elizabeth Porteous is the first tenant to benefit from undertaken by this service? expert in so ng homes have introduced a new our new Handy Person Service. She is pictured here with • Gas work cannot be undertaken or any work Andy Lyttle who in the short space of time he was there handy person service for elderly and disabled assembled some flat pack furniture and put up a blind for to the heating and hot water system. tenants and residents. Elizabeth. She said: “I think this is a great service and I’m glad ng homes have kept their promise and introduced it.” The Handy Person Service is here to help you • Electrical, plumbing/drainage work will not be carry out those jobs with complete peace of mind possible using this service. knowing that you will get a good job done by a fully • Work that will structurally alter the property in trustworthy operative. any way. We give you our assurance to help you feel • The Handy Person will not carry out any works What if you are not sure if the Handy completely at ease using this service. that would be part of our normal maintenance service. Person service covers your required job? Call us and ask! Our Customer Service Officers or your What sort of work can be done? • Work will not be allowed in the loft or roof space. Housing Officer will advise you of whether your job • Door and window repairs and adjustments. can be completed or if appropriate book it in as repair. (eg. Locks added, new trickle vents etc). So what do you need to provide? • Minor joinery work (adjustments to kitchen The Handy Person service is free but you will have How do you order a job? cupboards, pelmets, internal doors etc). to pay for and provide your own materials and To order a job please call 0141 560 6000 or • Additional internal draught proofing. fittings/fixtures. Our Handy Person will carry tools 0141 336 1300 and press option 1 which will take • Shelving and cupboard fitment. and small items such as screws and nails to assist. you through to the Repairs Team. • Fixing down loose floor covering and other trip If your request qualifies for the Handy Person hazards. How long will each appointment last? service a morning or afternoon appointment will be • Putting up grab rails/handrails/curtain rails/ Each appointment will be limited to a maximum of booked for you. blinds. 1 hour (this doesn’t mean just one job e.g. in 1 hour If your request doesn’t qualify for the Handy • Fixing pictures/mirrors etc to walls. a curtain pole can be put up, a light bulb replaced Person service, and where appropriate, it will be and a cupboard door hinge adjusted). logged as a repair on our system. African Challenge Scotland

African Challenge Scotland are for themselves and to go on learning Challenge Scotland is doing a group supported by ng homes which will prepare them for the fast for the African Community who have been meeting regularly changing world of their adult lives.” in Glasgow. I have been on Saturdays at the Ron Davey As well as class room based attending the workshop Enterprise Centre in Vulcan Street in learning in Vulcan Street the group with my children every Springburn. take part in sporting sessions at Saturday and it is great. They are passionate about Springburn Leisure Centre and They love to attend not developing the talents and potential recently paid a visit to Pinkston just the workshop but also of young people and they want boys Paddlesports Centre organised by ng the sport and the swimming. and girls to discover and develop sports legacy. This is a great change in their talents and to strive for high Walter Nana from North Glasgow my children’s lives. These standards. said: “I’m 15 and I enjoyed the day activities have enabled them Young people are encouraged that I spent with African Challenge to build confidence and skills to make the most of the numerous Scotland. I went to the kayak sport and improve their learning and opportunities on offer at African session, I like kayaking and I would like education.” Challenge Scotland such as football, to do it again because I had fun and African Challenge Scotland is basketball, gymnastics, handball, made friends.” organising a major cultural event table tennis, badminton, dance, Pierre Dang from North East to celebrate Christmas. It’s an music, swimming, wrestling, karate, Glasgow said: “Today was a very big opportunity for different cultures kayaking as well as training in IT day for me. I learned so many things to come together including the skills, public speaking, power point that I have never done in my life. I African and Chinese communities in presentations, enterprise. really enjoy that; it was so great for North Glasgow, ng homes tenants African Challenge Scotland is a me. I’d really like to do that again.” and others in the community. The busy hardworking community that Father of three Lambert Iku from event will be held on Friday 19th puts achievement, respect for each North Glasgow said: “Indeed, it was December 2014 at Saracen House, other and integrity at the centre of a nice outing with my children. The Possilpark, from 6pm to 11 pm. life. They want young people to be waterside was good to see and there If you like African Food and focused, well-rounded and above all were lots of friendly people. I can’t wait meeting new people then come happy individuals. for the next event like this.” and join us to discover the flavours African Challenge Scotland The weekly sessions in Vulcan of Africa with African Challenge President Ronier Deumeni said: “At Street are proving very popular for Scotland. African Challenge Scotland we aim children and adults alike with one You can follow us on to develop in our young people the mother of three saying: “I am very twitter @acscotland and facebook/ love of learning and the ability to think pleased with the work that African African Challenge Scotland

14 NORTH news LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST new faces at ng homes Some new faces have joined ng homes Gemma Lee while she is on maternity recently so we thought we’d introduce leave. Sharon Brooks, Karen Kelly and them to you. First up is Greg Richardson Gordon McFarlane have also started who joins the Housing Operations team with us as Housing Officers. We wish in Possilpark as Senior Housing Officer. them all well and if you see them out Also in Possilpark is Danielle McErlane and about in North Glasgow feel free who is the Housing Officer covering for to say hello.

Boxing Clever Greg Richardson Danielle McErlane Sharon Brooks Karen Kelly for North POSSILPARK’S VERY Glasgow Lads OWN VERSION OF ormer world boxing champion this programme and with a Jobs Fair, Paul Weir has been helping it’s a fantastic opportunity for them to F out with a summer boxing make a real difference in their lives.” HIGHLAND GAMES programme run by ng2 through It was another project run in ngsportslegacy for local men from conjunction with the School of Hard North Glasgow. Knocks (SoHK) charity. Jack Lewars, It involved eight weeks of boxing Operations Manager, SoHK (Charity) and fitness as well as life and said: “Running employment courses employability education modules, with boxing is an exciting opportunity designed to develop social and for the School of Hard Knocks charity. employability skills. Although our roots are in rugby, boxing At the final gym session, Colin allows us to reach new audiences. Meiklem emerged victorious after It is a great sport which combines sparring with some tough competitors. tough physical work with a history Colin, from Maryhill, received a top of reaching disengaged men and prize of a six week membership of women. I am delighted that we are

Possilpark hosted its very own Link Up focuses on people as version of the Highland Games contributors within their community, recently and they were joined by working on the principle that by doing former Justice Secretary Kenny things together and helping each MacAskill MSP who stopped by to other, individuals and communities cheer on the caber tossing, wellie become more resilient, happier and throwing and tug of war. better able to tackle some of the Morrisons Gym, which hosted the eight able to run a boxing programme in Alongside viewing the traditional challenges they face. week programme. Glasgow, as part of the legacy from activities, he awarded winning rosettes Since being supported by Inspiring Colin said: “I have thoroughly our televised rugby programme in to the Highland Games Champions. Scotland’s Link Up programme and enjoyed this programme and its made 2013.” The event was organised by local Link Up Co-ordinator at ng homes, me more focussed on my goals whilst Scott McCausland from Springburn group the Inner Circle Men’s group and over 1400 members of the community keeping fit at the same time.” said: “This has been brilliant for me. Chancers Women’s Group for children have got involved in community Greg Cann, ng sports legacy I’d still be in my bed if it wasn’t for ng attending a summer programme at family events including pop-up co-ordinator, said: “This was the first homes and School of Hard Knocks. Possilpoint Community Centre. farms, beaches and cafes and 48 time we had boxing to engage local Its given me something real to aim for The Highland Games are just one people regularly volunteer in groups unemployed males, and the interest and I’m looking forward to the jobs example of activities developed by established like the Inner Circle and residents of Possilpark over the last Chancers. and engagement from everyone was fair.” two years, for the benefit of the wider Gillian Halliday, ng2 Link Up great. We had a fantastic coach in Putting the lads through their paces community. Programme Co-ordinator, said: Paul, who helped us to increase the throughout the programme was Mr MacAskill said:“This is a great “Having worked with both the groups motivation and self esteem of the former champ Paul Weir who brought example of the ‘Link Up’ project which on a regular basis, it has been great group from start to finish, and the one of his World Championship belts focuses on helping everyone to make to watch them come together and results can be seen – more confident along and provided personally signed a difference in their own area. put on an event for the benefit of young men, back on track with job boxing gloves for everyone. “By doing things together and the community. Both groups have applications and life in general.” For more info on SoHK, visit website helping each other, organisations different skills and abilities and I ng homes Board member Bailie www.schoolofhardknocks.org.uk like the Inner Circle men’s group are feel that the Highland Games has Allan Stewart who met the lads at the or email helping communities to better face showcased their combined strengths start of the programme said: “It was [email protected] challenges while providing positive and highlighted the assets and great to meet the guys taking part in activities for young people.” community spirit in Possilpark.”

NORTH news 15 LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST BIG LOTTERY NEWS The Big Lottery has agreed a from Big Lottery. It will make a real reforms and increasing financial £1Million funding package to help difference to people’s lives in the pressures. people improve their financial skills North of the city and beyond.” “I am also delighted that this and gain access to better loans Delivered in partnership with project will take a strategic city wide and bank accounts. Greater Easterhouse Money Advice approach and will draw on the As lead partner ng homes will Project (GEMAP) and other Housing already well developed partnership manage the three year Glasgow Associations the project aims to approach to working in Glasgow. Big Lottery Partnership for Welfare reach over 3,000 people throughout “I also commend the role Project. the city. which staff in Development and It will assist tenants who are Those who take part in the project Regeneration Services played in experiencing financial difficulties, will agree a personal financial plan helping to develop and co-ordinate exclusion and increased pressures with an advisor which can include this application in partnership with caused by welfare reforms. opening a bank account, savings ng homes, GEMAP and the wider Rita loves Ann Marie Devlin, Depute CEO of plan or even a switch to more RSLs in the city.” ng homes said: “This is great news affordable energy. Key stakeholders in the project home upgrade for our customers. Over the past Group workshops will focus on a also include GHA and the Glasgow ita Ferguson loved her home in few years we have offered money variety of finance related issues. and West of Scotland Forum of Springburn but things became a bit advice in our offices and with the The project has been developed Housing Associations. difficult when she had to start using a Big Partnership for Welfare Project. in consultation with Glasgow City Big Lottery Fund Scotland R wheelchair to get about. We will now be able to reach more Council. Chair, Maureen McGinn, said: “I She found she couldn’t manoeuvre her electric families on low incomes and help Bailie Liz Cameron, Executive am delighted that ng homes is chair around her home without hitting off the them to improve their financial skills.” Member for Jobs and the Economy, one of the latest groups to receive skirting boards and walls. Chairperson of ng homes John said: “I am absolutely delighted that an award from our Investing in ng homes staff have now carried out some Fury said: “We are always looking this application was successful. It Communities fund. This is life major changes to give her full access to her living at ways to help our customers means we are able to support our changing money that will benefit room and bathroom. especially in these difficult economic most vulnerable residents in relation those people and communities most Rita says: “I am absolutely delighted. They times so we welcome the funding to the devastating impacts of welfare in need.” moved the door in the living room, changed another one to make access at the front easier and gave me a sliding door in the bathroom.” Rita was born with cerebral palsy and didn’t walk until she was eleven years old. She says: “I stood up to the sound of Elvis and started walking.” Rita has good neighbours and didn’t want to move. She keeps busy helping out in the shop and with the bonus ball fund raising at the Disability Community’s centre in Possilpark. She lives with her son Glen and has other family nearby. She got around with the help of walking aids until four years ago but now needs her electric wheelchair to remain independent. Rita said: “I want to be comfortable in my ng homes hosted a visit by Big Lottery UK CEO Dawn Austwick and Scotland Director Jackie home and make it the way I want it. After the Killeen when they met stakeholders. The meeting at the Saracen House Conference Centre workmen finished I got the decorator in. I love it was to look at building assets in communities working with and led by local people as part here as it’s near everything. I can go to the shops, of shaping a UK wide strategic framework for the Big Lottery over the next six years. John Devine and Margaret Layden of ng homes are pictured with the Big Lottery VIPs and other dial a bus and get out and about. stakeholders including Sharon McPherson from Scotcash. “The work ng homes has done has been just brilliant and I am so happy they made it possible.”

CHRISTMAS AND ng homes offices will close at 12.30pm on Tuesday 23rd December 2014 NEW YEAR HOLIDAY and will re-open again at 9.00am on Wednesday 7th January 2015. The Management Board and Staff of ng homes would like to wish everyone a Merry Christmas and a Happy New Year. emergency repairs during the holidays...

Tenants can report any emergency repairs during Calls made to the office numbers will automatically IF YOU HAVE A BURST PIPE PLEASE CARRY OUT the holidays by calling the emergency contact divert to the emergency call centre. THE FOLLOWING: number at 0800 595 595. During periods of extreme cold weather there is Turn off water at stopcock or tap Problems with gas central heating should be reported a risk of pipes freezing and bursting. At such times it Switch off your immersion heater or boiler direct to the Association’s gas maintenance contractor may be useful to follow these suggestions: Turn on taps in sinks and baths City Building on 0800 595 595 or City Technical Services on 0141 646 5091 • Keep heat circulating in all rooms Turn on as much heating as you can TV aerial faults should be reported direct to • Report any dripping taps and pipes to If water comes into contact with any electrical City Building on 0800 595 595 City Building fittings turn off the electricity supply at the mains Lighting faults in your close or multi-storey block • Find your main stopcock in case of leaks. If your pipes do freeze or burst contact the can now be reported during working hours by calling If you are unsure of how to locate this, please emergency office number 0800 595 595 0141 560 6000 or Out of Hours 0800 595 595 call the office for guidance.

How to get in touch with us: springburn of ce possilpark of ce email: [email protected] Ned Donaldson House, Saracen House, web: www.nghomes.net 50 Reidhouse Street, 139 Saracen Street, Twitter: @ng_homes Springburn, Glasgow G21 4LS Possilpark, Glasgow, G22 5AZ Facebook: ngsportslegacy

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