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Avast® PC Trends Report 2019 Contents

A 2018 Summary & 2019 Predictions...... 2

B PC Insights & Analysis - Software...... 3 Installed Programs...... 4 Tools & Frameworks...... 5 Drivers...... 6 Out-of-date Programs...... 7 Global Windows Usage...... 8 Out-of-date Windows 10 Devices...... 9 Out-of-date Office Programs...... 10 . C PC Insights & Analysis - Hardware...... 11 Average Age of PCs...... 12 Brands & Type of PC...... 13 Memory Size & CPU Cores...... 14 SSD vs. HDD ...... 15 Methodology ...... 16 .

Avast PC Trends Report 2019 1 MOST PCs COME WITH 2CORES AND 4 GB OF RAM

The report reveals the majority of consumers (75%) own a dual-core CPU and nearly half (45%) have 4 GB of RAM. Most consumers store data on traditional mechanical HDs, with only 15% using a modern flash-based SSD and that’s not A 2018 Summary & 2019 Predictions going to change until at least 2021, when SSD shipments are expected to overtake HDDs. OF PCs This report covers the most popular PCs, 67% ARE LAPTOPS software, and hardware used worldwide today, OR TABLETS looking at the impact and risks of outdated Traditional PC usage continues to decline, a trend that is likely to persist. software, as well as what the PC landscape Currently two-thirds of Avast users will look like in 2019. own a Windows laptop.

THE AVERAGE PC IS 40% OF USERS RUN WINDOWS 10 6 YEARS OLD Windows 7 is still the most popular, with Our data shows that the average age of desktop PCs 43% global usage, closely followed by and laptops used by consumers is increasing, with Windows 10 with 40%. There are still the average age being six years old (up from five millions of users running the now and a half years old in 2017), meaning people unsupported and insecure Windows XP are not buying new computers as often and Windows Vista releases, which are 55% OF ALL as they were a year ago. In 2019, we’ll TOP 5 more than a decade old. In 2019, APPS INSTALLED SOFTWARE IS OUTDATED likely see this trend continue as Windows 10 is expected to overtake even 6+ year old hardware is Based on the top applications consumers have Users continue to not apply the Windows 7 and become the most enough for day-to-day tasks. installed, most people use their computers to latest updates to their software, making used OS worldwide. browse the web, view and create content, using them vulnerable to security threats, Chrome, Adobe Reader, Office, WinRAR and incompatibilities or other issues. Firefox. Based on trends in our data, Adobe Reader and installations are expected to increase. PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 2 NEW COVER REQUIRED

PC Insights & Analysis SOFTWARE B B Installed Programs Chrome is 2018’s most Top Installed Programs

Google Chrome 91% Essentials 16% installed PC program TOTAL INSTALLS TOTAL INSTALLS 1 Google Inc. 11 corporation Adobe Acrobat Reader 61% 7-Zip 14% Browsers, readers, and Office top the 2 Adobe Systems TOTAL INSTALLS 12 Igor Pavlov TOTAL INSTALLS list of most installed apps worldwide. Winrar 48% Steam 11% 3 win.rar gmbh TOTAL INSTALLS 13 Valve Corporation TOTAL INSTALLS Nearly half of users have an additional browser installed, such Microsoft Oce 45% Dropbox 11% as Mozilla Firefox which is installed on 42% of computers. 4 Microsoft Corporation TOTAL INSTALLS 14 Dropbox TOTAL INSTALLS Looking at productivity applications, appears to be Mozilla Firefox 42% Opera 11% Mozilla corporation TOTAL INSTALLS Opera Software TOTAL INSTALLS the most popular as it is installed on 45% of computers. The versions 5 15 installed range from Office 2007 to Office 2016 and Office 365. While VLC Media PLayer 32% Cyberlink Powerdvd 10% the newer versions receive updates, millions of consumers and businesses 6 Videolan TOTAL INSTALLS 16 Cyberlink Corporation TOTAL INSTALLS are using older versions no longer supported, putting them at risk from Skype 30% Cyberlink Powerdirector 10% security threats. TOTAL INSTALLS 7 Skype Technologies s.a. 17 Cyberlink Corporation TOTAL INSTALLS About 16% of users worldwide have Windows Live Essentials CCleaner 25% HP Photo Creations 9% Piriform TOTAL INSTALLS Hewlett Packard TOTAL INSTALLS installed, a product suite introduced in 2006 to supplement Windows 8 18 with functionality that had previously been removed, such as a dedicated iTunes 18% Cyberlink YouCam 8% Movie Maker or a desktop mail application. This is worrying as the 9 Apple Inc. TOTAL INSTALLS 19 Cyberlink Corporation TOTAL INSTALLS suite was retired by Microsoft in January 2017 and is no longer supported. Teamviewer 18% Cyberlink Power2Go 7% 10 Teamviewer TOTAL INSTALLS 20 Cyberlink Corporation TOTAL INSTALLS

PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 4 B Tools & Frameworks The hidden : Many frameworks are outdated

Visual C++ Redistributable & Flash Player MS Visual C++Redistrubutable 89% are the top two most installed tools1 Microsoft Corporation TOTAL INSTALLS

Adobe Flash Player Activex 79% Frameworks are programs that run other programs and thanAdobe ‘real’ Systems apps, such as OfficeTOTAL INSTALLS or Skype. In some websites. Most come preinstalled with PCs or with third 2cases, these aren’t being kept up-to-date by the user

party software. For example, when users install a game orMicrosoft.net are abandoned Framework by the vendor,41% such as Microsoft’s Microsoft Corporation TOTAL INSTALLS on Steam, it often requires Visual C++ Redistributable 3Silverlight. Users should carefully evaluate whether in order to run properly. Our report shows that the theyAdobe need Flash these Player frameworks Plugin - and uninstall the 34% number of installed tools and frameworks is higher 4 onesAdobe they Systems don’t need. TOTAL INSTALLS

Adobe Flash Player Npapi 30% Top Installed Tools & Frameworks 5 Adobe Systems TOTAL INSTALLS

MS Visual C++Redistrubutable 89% Java 8 30% 1 Microsoft Corporation TOTAL INSTALLS 6 Oracle Corporation TOTAL INSTALLS

Adobe Flash Player Activex 79% Bonjour 28% 2 Adobe Systems TOTAL INSTALLS 7 Apple Inc. TOTAL INSTALLS

Microsoft.net Framework 41% 27% 3 Microsoft Corporation TOTAL INSTALLS 8 Microsoft Corporation TOTAL INSTALLS Adobe Flash Player Plugin 34% Update for Windows 24% 4 Adobe Systems TOTAL INSTALLS 9 Microsoft Corporation TOTAL INSTALLS Adobe Flash Player Npapi Apple Software Update 30% 22% 5 Adobe Systems TOTAL INSTALLS 10 Apple Inc. TOTAL INSTALLS

Java 8 30% 6 Oracle Corporation TOTAL INSTALLS

PC InsightsBonjour & Analysis - Software28% Apple Inc. TOTAL INSTALLS 7Avast PC Trends Report 2019 << Contents 5

Microsoft Silverlight 27% 8 Microsoft Corporation TOTAL INSTALLS

Update for Windows 24% 9 Microsoft Corporation TOTAL INSTALLS Apple Software Update 22% 10 Apple Inc. TOTAL INSTALLS B Drivers nstalled Programs The Most Installed Device Drivers & Software Top Installed Device Drivers & Software

Realtek High Definition Audio Driver 56% 1 Realtek Semiconductor TOTAL INSTALLS Under the hood, most PCs and laptops are powered Intel Processor Graphics 45% Intel Corporation TOTAL INSTALLS by the same components. The list of top drivers 2

Intel Management Engine Components 31% shows what’s inside PCs worldwide. 3 Intel Corporation TOTAL INSTALLS

Realtek Ethernet Controller Driver 30% For sound, video or a printer to properly function or even work 4 Realtek TOTAL INSTALLS at all, drivers are needed, and in many cases are bundled with Synaptics Pointing Device Controller 20% other programs. The most installed driver is Realtek’s HD Audio Synaptics Incorporated TOTAL INSTALLS driver, which powers their sound chip. It’s closely followed by Intel’s 5 graphics software, a driver for the widely popular Intel HD and Iris Apple Mobile Device Support 20% Apple Inc. TOTAL INSTALLS line of integrated graphics processors. Both chips are found 6 in roughly half of all PCs and laptops worldwide. Intel Rapid Storage Technology 19% 7 Intel Corporation TOTAL INSTALLS

Realtek Card Reader 19% 8 Realtek Semiconductor TOTAL INSTALLS

HP Update 15% 9 Hewelt-Packcard TOTAL INSTALLS

NVIDIA GeForce Experience 9% 10 NVIDIA Corporation TOTAL INSTALLS

PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 6 B Out-of-date Programs 55% of all programs worldwide are out-of-date Most Out-of-Date Programs

Adobe Shockwave 96% WinZip 78% Adobe Systems TOTAL INSTALLS Corel TOTAL INSTALLS According to our data, 48% of applications 1 11 VLC Media Player 94% iTunes 77% installed on PCs worldwide were out-of-date 2 Videolan TOTAL INSTALLS 12 Apple Inc. TOTAL INSTALLS

in 2017 and that has now risen. Skype 94% Nitro PDF Professional 9 76% 3 Skype Technologies TOTAL INSTALLS 13 Nitro Software Inc. TOTAL INSTALLS Not updating applications can cause bugs and incompatibility problems. Java Runtime Environment 6-8 93% GOM Media Player 75% More importantly, many outdated applications, including frameworks and 4 Oracle Corporation TOTAL INSTALLS 14 GOM & Company TOTAL INSTALLS tools, contain vulnerabilities and for security reasons should be updated 7-Zip Filemanager 92% WinRAR Archiver 71% immediately. For example, in May 2018 7-ZIP fixed an issue in the RAR 5 Igor Pavlov TOTAL INSTALLS 15 win.rar Gmb TOTAL INSTALLS extraction logic that could allow a DoS attack or execute harmful code Foxit Reader Skype 8 embedded in RAR files. 91% 67% 6 Foxit Software Inc. TOTAL INSTALLS 16 Skype Technologies TOTAL INSTALLS

Another popular example is Java: Versions 6, 7 and 8 are still widely Adobe Air 88% Java Runtime Environment 10 65% Adobe Systems TOTAL INSTALLS Oracle Corporation TOTAL INSTALLS installed and no longer up-to-date. Even users who are on the latest 7 17 Java version 10 release should check for updates regularly to avoid InfranView 86% Nitro PDF Professional 10 63% any security issues. 8 Infran Skiljan TOTAL INSTALLS 18 Nitro Software Inc. TOTAL INSTALLS Mozilla Firefox 85% Mozilla Thunderbird 60% One of the most out-of-date applications is the VLC Media Player. 9 Mozilla Corporation TOTAL INSTALLS 19 Mozilla Foundation TOTAL INSTALLS This is likely due to older versions of the software not notifying the users about updates. Skype closely follows, as most users DivX Plus Web Player 79% Mozilla HP Photo Creations 54% DivX Inc. TOTAL INSTALLS Hewlett Packard TOTAL INSTALLS are still on the older version, Skype 7 Classic. Microsoft has not 10 20 enforced the update to the new Skype 8, but Microsoft has been gathering user feedback and encouraging users to upgrade.

PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 7 READY

B Global Windows Usage Windows 7 still most used OS: 43% usage 15% of Windows 7 systems are out-of-date Windows 7 usage is slowly dropping from 45% to 43% of installations when compared to Q3 2017, while Microsoft ended support for the initial release of Windows 7 (RTM - Release to Manufacturing) in 2013 and is not delivering any major security updates Windows 10 has increased share from 35% to 40%. to those 15% of users that do not have SP1 installed.

Windows 7 build type Despite a 5% rise in Windows 10 usage compared to Q3 2017, Windows 7 is still the More than 15,000 consumers are still using a pre-release (beta) version most used operating system worldwide.. Windows Vista is rarely used, with only 1.3% of of Windows 7, leaving them vulnerable, as security updates are not users actively running it, compared to 2% in mid-2017. Even Windows XP usage dropped available for the version. significantly from 4.6% in Q3 2017 to 3.1%.

40% 0.02% Windows 7 Beta 15.06% Windows 7 RTM

12%

3% OUT-OF-DATE GLOBAL WINDOWS WINDOWS 7 USAGE 2% USAGE 43%

84.92% Windows 7 SP1

PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 8 8 4

48 MAR 2020

B Out-of-Date Windows 10 devices NOV 2019 77 JUL 2019 4 8% of Windows 10 devices vulnerable E.O.L MAR 2019

47 October 2018 Update 2018 October 8 7

Millions of users are running outdated NOV 2018 E.O.L 8

48 Spring Creators Update Creators Spring versions of Windows 10. JUL 2018 8

MAR 2018 E.O.L

Fall Creators Update Creators Fall Instead of traditional big releases, such as Windows 2000, Windows 7 7 XP and Windows 7, Microsoft is issuing more frequent incremental NOV 2017 E.O.L

upgrades, for free. However, this didn’t quite solve the problem of 7 Creators Update Creators 7 7 JUL 2017 users staying on their older operating systems: Eight out of ten users worldwide are on the 1803 update from earlier MAR 2017

2018, while only less than 1% are on the infamous October 2018 Anniversary Update Anniversary 7 1.67% 0.75% update, which has been delayed and rolled back for various issues. NOV 2016 1.75% 1511 Nov 1809 Oct 2018 Update 2018 Update 2.80% 1507 N/A JUL 2016 1703 Creators 0.03% The 1709 release from September 2017, used on 9% of all PCs Update 1903 19H1

worldwide, is still serviced with security updates, while all older November Update November MAR 2016 3.58% versions are no longer supported, including everything from the 1607 Anniversary

Update 80.42% Initial Release Initial initial 1507 (RTM) release to the Spring Creators Update 1703 from NOV 2015 7 1803 April 2018 Update April 2017. Only educational users and businesses are receiving 9.00% updates, all others should upgrade to the latest release, if possible. JUL 2015 1709 Fall Creators Combined, 9% of all Windows 10 operating systems used by users Update globally are out-of-date and potentially vulnerable. Windows 10 The chart on the right indicates which releases are no longer available USAGE (E.O.L - End of Life) and which are still being officially supported.

PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 9 B Out-of-Date Office programs 15% of Office 2007 and 2010 users at risk

Office is one of the most used applications worldwide and one of the most out-of-date.

15% of users have Enterprise 2007 installed, The same will happen soon for Office 2010, as MS Oce Enterprise 2007 15% which is officially no longer supported by its lifecycleMicrosoft will Corporation end in 2020, althoughTOTAL INSTALLS it’s only Microsoft since 2017, meaning Microsoft does installed1 on 3% of PCs worldwide. not issue any security patches or bug fixes. MS Oce Professional Plus 2013 10% 2 Microsoft Corporation TOTAL INSTALLS MS Oce 365 8% Most Out-of-Date Office Programs 3 Microsoft Corporation TOTAL INSTALLS

MS Oce Enterprise 2007 15% MS Oce Professional Plus 2016 5% 1 Microsoft Corporation TOTAL INSTALLS 4 Microsoft Corporation TOTAL INSTALLS MS Oce Professional Plus 2013 10% MS Oce Professional Plus 2007 3% 2 Microsoft Corporation TOTAL INSTALLS 5 Microsoft Corporation TOTAL INSTALLS

MS Oce 365 8% MS Oce 2017 3% 3 Microsoft Corporation TOTAL INSTALLS 6 Microsoft Corporation TOTAL INSTALLS MS Oce Professional Plus 2016 5% 4 Microsoft Corporation TOTAL INSTALLS

MS Oce Professional Plus 2007 3% 5 Microsoft Corporation TOTAL INSTALLS

MS Oce 2017 3% 6 Microsoft Corporation TOTAL INSTALLS PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 10 PC Insights & Analysis HARDWARE C 8 7 0.12% 4.16% 9.8% 4 29.91% Average Age of PCs C 9.83% The average PC is 6 Years Old

% of PCs between In 2017, we reported that the average age of a PC 10.3% 2006-14 using was five and a half years old - that number is rising. Windows 10

In 2018, the average has increased to six years. PCs at a certain age require regular maintenance, when it comes to 18.59% 17.29% both software and hardware. This data is in line with other surveys and statistics, such as Statista’s report* from 2017, which dates the average PC age at five and a half years. 62% of PC users upgraded to Former Intel CEO, Brian Krzanich, predicted this back in 2005 - 7 2016, saying: “[The] replacement cycle for the PC 2017 2018 Windows 10 on their older PCs 2.54% 0.41% has extended. Four years was the average, now 2006 0.01% 6.07% 2009 it has moved to about five to six years.” 15.39% 2008 This data shows the distribution of Windows 10 7.26% on computers made before its release in 2015

2015 2014 9.24% 14.24% Microsoft offered Windows 10 as a free upgrade to all Windows 7 and 8 users and it worked: The majority of users appear to have taken advantage of the offer.

2011 AVERAGE AGE 10.01% OF PCs 2012 13.45% 2003 10.24% 2010 11.11% PC Insights & Analysis - Hardware Avast PC Trends Report 2019 << Contents 12 2.74% 1.98% 3.45% 19.92% C Brands & Type of PC 4.74% 63% of PCs are laptops 4.87%

Desktop computers aren’t obsolete, but in the consumer 9.90% space more people are opting for laptops, convertibles, TOP PC BRANDS

and pure tablets running Windows. OTHER 16.45%

Convenience and freedom might be a reason, a dramatic increase in performance another: mobile processors and even GPUs have become significantly more powerful over the past years and can 9.93% almost compete with their desktop counterparts.

Desktop PCs, on the other hand, are still faster, 10.14% 9.96% especially in areas such as gaming or high-end productivity applications, Desktop like software development 37% or multimedia editing. HP owns the top spot for PC ownership

The PC market is dominated by five brands, namely HP, Acer, Asus, Lenovo and Dell, with the other 50% made up of smaller LAPTOP vs. or country-specific brands. DESKTOP Laptop 63%

PC Insights & Analysis - Hardware Avast PC Trends Report 2019 << Contents 13 6 Core 8 Core 0.41% Single Core 0.10% 4.93%

C Memory Size & CPU Cores Quad Core Half of users have 4 GB of memory 20.35%

The majority of devices have 4, 8 or more GB of RAM installed, enough to handle most applications. CPU PHYSICAL CORES Browsing the web, working with more resource-intense case on 22% of all PCs worldwide. Four GB is a more Dual Core 74.20% applications or games, could lead to significant slowing common size, and should lead to less slowdowns when

down for users with 2 GB or less memory, which is the running multiple programs simultaneously.

12GB 16GB+ 1.23% OTHER 3.49% 6GB 0.17% 5.76% Most CPUs are Dual-Core

Higher core counts lead to significantly more performance when 8GB running multiple apps or resource intense applications, such as 17.02% video rendering or gaming. That said, three quarters of users 4GB own a processor with two physical cores (dual-cores). Newer 50.72% quad-core CPUs make up 20% of all processors worldwide.

MEMORY SIZE

2GB or less 21.63%

PC Insights & Analysis - Hardware Avast PC Trends Report 2019 << Contents 14 C SSD vs. HDD Only 15% of users own a fast SSD

Despite being the significantly faster and reliable choice, modern SSD (Solid State Disks) are nowhere near commodity – with only 15% of users owning one. ost oon

Just 7.7% of users own a PC or laptop with an SSD only. According to a recent prognosis by Statista*, sies Another 7.4% have a combination, typically a smaller SSD SSD shipments are expected to overtake HDDs as their primary drive for Windows and applications, a by 2021 – meaning it will be many more years traditional Hard Disk Drive as their secondary data drive. before old PCs with HDDs are replaced. T +

SSD 7.69% 500GB

8 HDD & SSD 128GB 7.38% 4

HARD DISK INSTALLED HDD 84.92%

PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 15 D Methodology

The core data used in this report is collected through the Automatic Software Updater feature, a functionality included in Avast and AVG security software and consists of anonymized datasets from a total of 163 million devices.

Using a combination of real-world data and global statistics from Statista and other sources, this report is able to paint

a picture of the state of the PC in 2018.

We have excluded our Avast, AVG and other third party security solutions to prevent potential data bias in the security category.

PC Insights & Analysis - Software Avast PC Trends Report 2019 << Contents 16 Contact Information

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