DOCSLIB.ORG

Mobile Services Handbook

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Mobile Services Handbook HANDBOOK FOR MOBILE SERVICES STAFF Prepared for and Includes presentations from the American Library Association Annual Conferences New Orleans in 2006 “Our New Bookmobile Has Arrived! What Do We Do Now?” Washington D.C. in 2007 “Mobile Outreach: Access at its Best!” Anaheim in 2008 “Mobile Libraries: Driving Library Services Into the Future” Handbook sponsored by 2 Table of Contents RESOURCES FOR BOOKMOBILE STAFF.................................................................... 3 RESOURCES FOR BOOKMOBILE STAFF.................................................................... 4 Contacts......................................................................................................................................................4 Books on Outreach .....................................................................................................................................5 Colleagues on whom you may call – outreach resources ...........................................................................6 Links...........................................................................................................................................................7 Bookmobile Maintenance Schedule (by Michael Swendrowski - SVS) ....................................................8 Bookmobile Maintenance Schedule (by Michael Swendrowski - SVS) ....................................................8 Bookmobile Maintenance (by Michael Swendrowski - SVS)....................................................................9 Bookmobile Specification Checklist (by Tena Wilson - CPL).................................................................13 Taking the Library to Where the People Are (by Andrew Venable - CPL)..............................................16 The Rest of the Story: Bringing the Library to the Underserved (by Bill Ptacek – KCLS)......................18 Marketing Your Bookmobile: Writing a Marketing Plan (by Tena Wilson – CPL).................................21 Marketing Your Bookmobile: Effective Measurement (by Tena Wilson – CPL) ....................................27 Mobile Services: Effective Management for Effective Service (by Mary Seratt – BHCL)......................30 Bookmobile Types Comparison Chart (by Russ Topping – Bookmobile Consultant).............................37 Service Delivery Questionnaire (by Suzanne Beattie – MLIS Student)...................................................42 Tornado & Severe Weather Procedures (by Tim Oster – KPL) ...............................................................45 Job Descriptions (compiled from ABOS Listserv)...................................................................................46 USEFUL FORMS & HANDOUTS.................................................................................. 47 New Vehicle Announcement: Sample News Release (by Jennifer Wiseman – KCLS)...........................48 New Vehicle Announcement: Sample Letter (by Jeannie Dilger-Hill – KCLS) ......................................49 Maintenance Checklist: 3000 Mile/90-day Service (by Holmes County, OH).........................................50 Driver’s Daily Checklist (by Holmes County, OH)..................................................................................51 Generator Service Form (by Holmes County, OH) ..................................................................................52 Parochial School Service Request Form (by Holmes County, OH) .........................................................53 Public School Service Request Form (by Holmes County, OH) ..............................................................55 Public Stop Service Request Form (by Holmes County, OH)..................................................................57 Driver’s Daily Checklist (by Cullman County, AL).................................................................................59 Bookmobile Schedule Press Release (by Cullman County, AL)..............................................................60 Marketing Flyer (by Cullman County, AL)..............................................................................................62 Bookmobile Fuel & Oil Log (by Cullman County, AL) ..........................................................................63 Patron Interest Sheet/Questionnaire (by Cullman County, AL) ...............................................................64 Guidelines for Determining Bookmobile Stops (by Keely Hall – APL) ..................................................65 Bookmobile Patron Survey (by Chris Gibson – ITPLD)..........................................................................66 Suggestions for “Ribbon Cuttings” for New Bookmobile (by Helga Spotts – CCPL).............................67 Sample Script for New Borrowers (by Keely Hall - APL).......................................................................68 Bookmobile Request Log Sample (by Keely Hall – APL).......................................................................69 Bookmobile Cutout Giveaway (by Anaheim Public Library) ..................................................................71 Door Hanger Giveaway (by Anaheim Public Library)............................................................................71 Door Hanger Giveaway (by Anaheim Public Library).............................................................................72 ..................................................................................................................................................................72 “Hot” Topics (as suggested by ALA New Orleans bookmobile session attendees).................................73 ALA ANNUAL BOOKMOBILE PROGRAMS.............................................................. 74 2006 Annual Program...............................................................................................................................74 2007 Annual Program...............................................................................................................................75 2008 Annual Program...............................................................................................................................78 ADDITIONAL INFORMATION..................................................................................... 79 APPENDIX I: Outreach Training Manual (by Weld Library District) ............................ 80 Table of Contents .....................................................................................................................................81 Mission Statement ....................................................................................................................................83 A Vision ...................................................................................................................................................84 Outreach Roles and Services ....................................................................................................................85 Handbook for Mobile Services Staff 3 Emergency Procedures .............................................................................................................................86 Opening Procedures..................................................................................................................................90 Preparation for Stop..................................................................................................................................91 At Stop......................................................................................................................................................91 Conclusion of Stop ...................................................................................................................................91 Closing Procedures...................................................................................................................................92 Procedures for starting the laptops ...........................................................................................................93 Shut down procedures ..............................................................................................................................93 PC Reliance ..............................................................................................................................................94 Outreach Procedures.................................................................................................................................95 Shelving Instructions ................................................................................................................................98 Guidelines for Outreach/Bookmobile Collection .....................................................................................99 Guidelines for Stops ...............................................................................................................................101 Timeline..................................................................................................................................................102 Weld Library District..............................................................................................................................103 Weld Library District General Policies ..................................................................................................103 Government of the Weld Library District...............................................................................................103
Load more

Recommended publications
  • Executive Director's Report
    #EBD 12.35 ALA Executive Director’s Report to ALA Executive Board Prepared by Tracie D. Hall April 5, 2021 EXECUTIVE DIRECTOR ASSOCIATION UPDATES AND HIGHLIGHTS • ALA Leads Charge on Library Inclusion in American Rescue Plan Act • Membership Committee and Member Relationship Services Propose Membership Retention Strategy • ASGCLA Transition Update • National Library Week • First Widescale Study of Race and LIS workforce Retention • Select Division Events this Quarter • Human Resources/Staffing Update • Financial Update • Pivot Strategy Update • Draft Cross Functional Teams REPORTS OF ALA OFFICES AND UNITS • Chapter Relations Office • Communications And Marketing Office • Conference Services • Development • Governance Office • Information Technology (IT) • International Relations Office • Member Relations & Services • Office for Accreditation • Office for Diversity, Literacy And Outreach Services • Office for Intellectual Freedom • Public Policy and Advocacy • Public Programs Office • Publishing REPORT OF ALA DIVISIONS • American Association of School Librarians • Association of College And Research Libraries • Association For Library Service to Children • Core • Public Library Association • Reference And User Services Association • United for Libraries • Young Adult Library Services Association ASSOCIATION UPDATE The third quarter of FY21 finds the American Library Association busy launching key new programs designed to support libraries nationally that have been adversely impacted by reductions in funding even as their communities turn to them for increasingly urgent information access and digital connectivity needs; and unveiling new initiatives to ensure that the library workers who run them have expanded access to the educational resources, practitioner networks, data and tends analysis, and opportunities to apply for grants and individual financial support needed to ensure that their libraries and careers remain productive and impactful.
    [Show full text]
  • Welcome to Special Collections at Randall Library!
    Welcome to Special Collections at Randall Library! Whether you’re an undergraduate, a graduate student or a professional researcher, Special Collections has many different types of materials that are available for you to see and use. In Special Collections, you can find items like Rare and Special books, Manuscript Collections, Oral Histories, Maps and Art. Special Collections also has exhibits throughout the year showcasing unique items in our collection. Some of our collections include: The Southeast North Carolina Collection o Which includes books written about Southeast North Carolina or written by authors from the region. The History of Science Collection o Which includes rare books related to scientific topics dating back to 1750. The History of Medicine Collection o Which includes rare books related to medicine and medical education dating back to 1600. The Special Book Collection o Which includes rare or unique books that require special care such as miniature books and 1st or limited edition books. Manuscript Collections o Which include letters, diaries, photographs and many other types of materials associated with important individuals, families or businesses. The best part about these collections is that they are here for you to use! However, many of the items in Special Collections are not only rare, but also fragile and need special handling. Because of this, we have to use them a little differently from the rest of the collections in Randall Library. Let me walk you through the process of finding, requesting and accessing items in Special Collections. Finding The first step is to search the library catalog or the Special Collections website.
    [Show full text]
  • Public Libraries, Archives and Museums: Trends in Collaboration and Cooperation
    International Federation of Library Associations and Institutions IFLA Professional Reports, No. 108 108 Public Libraries, Archives and Museums: Trends in Collaboration and Cooperation Alexandra Yarrow, Barbara Clubb and Jennifer-Lynn Draper for the Public Libraries Section Standing Committee Copyright 2008 International Federation of Library Associations and Institutions Public Libraries, Archives and Museums: Trends in Collaboration and Cooperation / Alexandra Yarrow, Barbara Clubb and Jennifer-Lynn Draper. The Hague, IFLA Headquarters, 2008. – 50p. 30 cm. – (IFLA Professional Reports: 108) ISBN 978-90-77897-28-7 ISSN 0168-1931 Table of Contents Executive Summary 4 Introduction: Why Collaborate and Cooperate? 5 Project Proposal 6 Research Methods 7 Literature Review 8 Collaborative Programming Community and Heritage Programs 10 Museum/Art Pass Programs 13 Collaborative Electronic Resources Global Initiatives 16 Continental Initiatives 16 National Initiatives 17 Regional and Local Initiatives 20 Joint-use/Integrated Facilities Minimal Integration 25 Selective Integration 27 Full Integration 28 Guide to Collaboration Best Practices 31 A Successful Collaboration, from Start to Finish 32 Creating Collaborative Electronic Resources: Special Considerations 34 Benefits and Risks of Collaboration 35 Risk Management Strategies 36 Conclusion 37 Contributors 38 Acknowledgements 39 Works Consulted 41 1 Executive Summary This report examines the recent trends in collaboration and cooperation between public libraries, archives and museums. In many cases, the shared or similar missions of the institutions reviewed make them ideal partners in collaborative ventures. Different types of collaborative projects are examined, including exhibits, community programs, digital resources and joint-use facilities. Examples come from Canada, the United States and the United Kingdom (UK), as well as from Russia, Denmark, Norway, Sweden, Germany, Italy, Spain, South Africa, Australia and New Zealand.
    [Show full text]
  • Entire Public Libraries Directory In
    October 2021 Directory Local Touch Global Reach https://directory.sailor.lib.md.us/pdf/ Maryland Public Library Directory Table of Contents Allegany County Library System........................................................................................................................1/105 Anne Arundel County Public Library................................................................................................................5/105 Baltimore County Public Library.....................................................................................................................11/105 Calvert Library...................................................................................................................................................17/105 Caroline County Public Library.......................................................................................................................21/105 Carroll County Public Library.........................................................................................................................23/105 Cecil County Public Library.............................................................................................................................27/105 Charles County Public Library.........................................................................................................................31/105 Dorchester County Public Library...................................................................................................................35/105 Eastern
    [Show full text]
  • Historical Research, Library History and the Historiographical Imperative: Conceptual Reflections and Exploratory Observations Jean-Pierre V
    Purdue University Purdue e-Pubs Libraries Faculty and Staff choS larship and Research Purdue Libraries 2016 To Honor Our Past: Historical Research, Library History and the Historiographical Imperative: Conceptual Reflections and Exploratory Observations Jean-Pierre V. M. Hérubel Purdue University, [email protected] Follow this and additional works at: https://docs.lib.purdue.edu/lib_fsdocs Part of the Library and Information Science Commons Recommended Citation Hérubel, Jean-Pierre V. M., "To Honor Our Past: Historical Research, Library History and the Historiographical Imperative: Conceptual Reflections and Exploratory Observations" (2016). Libraries Faculty and Staff Scholarship and Research. Paper 140. https://docs.lib.purdue.edu/lib_fsdocs/140 This document has been made available through Purdue e-Pubs, a service of the Purdue University Libraries. Please contact [email protected] for additional information. To Honor Our Past: Historical Research, Library History and the Historiographical Imperative: Conceptual Reflections and Exploratory Observations Jean-Pierre V. M. Hérubel HSSE, University Libraries, Purdue University Abstract: This exploratory discussion considers history of libraries, in its broadest context; moreover, it frames the entire enterprise of pursuing history as it relates to LIS in the context of doing history and of doing history vis-à-vis LIS. Is it valuable intellectually for LIS professionals to consider their own history, writing historically oriented research, and what is the nature of this research within the professionalization of LIS itself as both practice and discipline? Necessarily conceptual and offering theoretical insight, this discussion perforce tenders the idea that historiographical innovations and other disciplinary approaches and perspectives can invigorate library history beyond its current condition.
    [Show full text]
  • Weeding Gone Wild: Planning and Implementing a Review of the Reference Collection
    Bowling Green State University ScholarWorks@BGSU University Libraries Faculty Publications University Libraries Spring 2008 Weeding Gone Wild: Planning and Implementing a Review of the Reference Collection Carol A. Singer Bowling Green State University, [email protected] Follow this and additional works at: https://scholarworks.bgsu.edu/ul_pub Part of the Library and Information Science Commons Repository Citation Singer, Carol A., "Weeding Gone Wild: Planning and Implementing a Review of the Reference Collection" (2008). University Libraries Faculty Publications. 26. https://scholarworks.bgsu.edu/ul_pub/26 This Article is brought to you for free and open access by the University Libraries at ScholarWorks@BGSU. It has been accepted for inclusion in University Libraries Faculty Publications by an authorized administrator of ScholarWorks@BGSU. Feature Weeding Gone Wild Planning and Implementing a Review of the Reference Collection Carol A. Singer A major review of the reference collec- perceded volumes for which the newer tion in Bowling Green State University’s edition had not yet been purchased, and Carol A. Singer is Interim Reference Jerome Library was made necessary by titles for which newer comparable mate- Coordinator, Jerome Library, Bowling the decision to incorporate the materials rials could be purchased. Pierce explains Green State University, Bowling Green, from the reference collection in the sci- that this large task is common because Ohio. Submitted for review December ence library. The process of planning and “As unplanned collections grow, shelf 27, 2005; revised and accepted for implementing this collection review is and seating space shrink, and works with publication July 14, 2006. described, emphasizing how this process needed information are lost in the clutter has been affected by changes in technol- of outdated and inappropriate materials ogy and the demands made by library crowding the shelves.”2 In a 1982 article, users.
    [Show full text]
  • Brookings Public Library Policy Manual
    Brookings Public Library Policy Manual Continuously Reviewed and Approved by Brookings Public Library Board of Trustees BROOKINGS PUBLIC LIBRARY MISSION STATEMENT The Brookings Public Library will provide materials and information contributing to the education, recreation and quality of life for the community. The Brookings Public Library offers the same quality of service to all regardless of race, color, creed, national origin, educational background, disability, age, sex, or sexual orientation or gender identity or any other criteria. BROOKINGS PUBLIC LIBRARY BOARD OF TRUSTEE BYLAWS ARTICLE I - Name This organization shall be called "The Board of Trustees of the Brookings Public Library" existing by virtue of the provisions of Chapter 14-2 of the South Dakota Codified Laws, 1975 revision and 1977 supplement, and exercising the powers and authority and assuming the responsibilities delegated to it under the said statute. ARTICLE II – Appointment of Trustees Section 2.03 of the Brookings City Charter requires that the Mayor shall appoint with the advice and consent of the City Council the members of citizen advisory boards, committees and commissions including the BPL Board of Trustees.1 A majority of the members shall be residents of the City. Members shall have a current library card in good standing. The City Clerk will post the call for BPL Board of Trustee applications and contact incumbents whose terms are expiring and inquire if they wish to be considered for reappointment. Normally only those who have filed applications will be considered for appointment. Trustees are encouraged to suggest that potential Board members apply. A book of filed applications is maintained by the City Clerk and will be available for review by the public.
    [Show full text]
  • Skokie Public Library Teachers Toolkit
    2017–2018 TEACHER’S TOOLKIT WELCOME It’s a new school year and Skokie Public Library is looking forward to working with you to meet the educational needs of your students. We’ve created this teacher’s toolkit as a handy reference to use throughout the school year. Keep in mind that when you need information, librarians are available during library hours in person, by phone at 847-673-7774, or by instant message from our website. School Services Management Staff Lorrie Hansen School Services Librarian 847-324-3119 lorrie hansen [email protected] Holly Jin Community Engagement Supervisor 847-324-3117 [email protected] Shelley Sutherland Youth Services Manager 847-324-3151 [email protected] IN THIS TOOLKIT Teacher loans and library cards for students 1 Resources for your classroom 2 Let’s Visit 3 Resources for kids at the library 5 Resources for kids online 6 Reading programs offered at the library 7 Coming Together, a township-wide program 8 CHECK IT OUT Library Cards for Students All students who live in Skokie can obtain a Skokie Public Library card. If some of your students live in another town and have cards from other suburban libraries, they may use those cards at Skokie Public Library. 1 A library card is the key to both information and adventure for young people. It is one of the most valuable things a child can own. A library card allows children to check out books, DVDs, music CDs, magazines, and many other types of materials at no cost. Children can also access the library’s electronic resources and eBooks.
    [Show full text]
  • Special Collections & Archives Citing Sources For
    Special Collections & Archives Citing Sources For MLA Style…place in ‘Print & Multimedia Sources: Citations’ on a Works-Cited Page (at the bottom of the page) Because of the nature of archival and special collections materials, there is no single way to cite materials discovered while using original or rare primary sources. MLA Style does not provide an example for citing items from Special Collections & Archives but we recommend using the following formats. In general you want to include the following information: 1) Author or creator’s name 2) Title of work 3) Date 4) Publication information (if applicable) 5) Collection name 6) Box and folder information 7) Repository Here are a few examples: Books Austen, Jane. Sense and Sensibility. London: Egerton, T., 1811. Special Collections and Archives, Goucher College Library, Baltimore, Md. Manuscript/Personal Papers John Franklin Goucher Papers, 1850 – 1915. Special Collections and Archives, Goucher College Library, Baltimore, Md. Specific item from a collection John Franklin. “Sermon dated 10/21/1895.” Box 12, folder 10. John Franklin Goucher Papers, 1850 – 1915. Special Collections and Archives, Goucher College Library, Baltimore, Md. Advertisement “German American Insurance Company.” Advertisement. 1921. Nellie Tombs Papers, North Bay Regional and Special Collections, University Library, Sonoma State University. Photograph LeBaron, John. “Rose Gaffney.” 1963. Gaye LeBaron Collection, North Bay Regional and Special Collections, University Library, Sonoma State University. Oral history Haan, Peter. Interview. 3 January 1979. North Bay Ethnic Archives, North Bay Regional and Special Collections, University Library, Sonoma State University. Document from University Archives “Commencement Program.” 24 May 1987. University Archives, University Library, Sonoma State University.
    [Show full text]
  • Who Runs the Library?
    Who Runs the Library? The mission of most public libraries is to support the educational, recreational, and informational needs of the community. Everyone is welcome at the library, from the preschooler checking out his or her first book to the hobbyist looking for a 2 favorite magazine to the middle-aged breadwinner continuing her education by taking a class over the Internet. Providing a large number of services to meet the needs of a diverse population In This Trustee Essential requires a large supporting cast including trustees, the library director and staff, Responsibilities of the and representatives of the municipal government. When all members of the team library board know their responsibility and carry out their particular tasks, the library can run like a well-oiled machine. When one of the players attempts to take on the job of Responsibilities of the another, friction may cause a breakdown. library director The division of labor Responsibilities of the Library Board between the library director and the board The separate roles and responsibilities of each member of the team are spelled out in Wisconsin Statutes under Section 43.58, which is titled “Powers and Duties.” Responsibilities of the The primary responsibilities of trustees assigned here include: municipal government Exclusive control of all library expenditures. Purchasing of a library site and the erection of the library building when authorized. Exclusive control of all lands, buildings, money, and property acquired or leased by the municipality for library purposes. Supervising the administration of the library and appointing a librarian. Prescribing the duties and compensation of all library employees.
    [Show full text]
  • TTUHSC Newsletter February March 2021 Issue
    Table of Contents Director’s Corner Director’s Corner Tech Talk Library Resources News Texas Library Coalition for United of the membership. There is a growing Action – February 2021 sense of urgency to reach agreement Outreach Committee News on a final contract. I am not certain if Docline® Anniversary The HSC libraries participate in a Elsevier or the Coalition will agree to coalition of over forty Texas libraries, of another access extension, but if not, Methods of Knowledge Synth. Pt. 2 which TTUHSC is a member. I serve on we are prepared. If we lost access to Amarilo News both the Steering Committee and the Elsevier content, it would only be for Negotiating Committee for the Texas this one product. HSC team members Odessa News Library Coalition for United Action. will be able to order anything through Weeding Books at TTUHSC A major goal for the Texas Coalition is interlibrary loan and receive it, usually to reduce spending for Elsevier journals, within 24 hours. ILLs are free. We have Lubbock Library but as important as this is, it isn’t the also created a website of open access Coalition’s only goal. We also want to resources which is a significant amount enhance copyright ownership of content of freely available content. (Check out by campus authors, broaden access the LibKey Nomad Extension). In to research, and make improvements addition, we have the strong support of for libraries in the stewardship of our those coalition members whose access Volume 1 Number 4 content. We will not accept a contract to the Elsevier journals will continue February - March 2021 that doesn’t represent progress toward through 2021.
    [Show full text]
  • Outreach/Bookmobile Librarian – Full Time-37.5 Hours (2) Positions Open Initial Assignment: Outreach/Bookmobile
    ELYRIA PUBLIC LIBRARY POSITION POSTING 7/6/2021 Job Title: Outreach/Bookmobile Librarian – Full Time-37.5 hours (2) positions open Initial Assignment: Outreach/Bookmobile Immediate Supervisor: Outreach Coordinator Positions Supervised: None Position effective: 8/02/2021 JOB RESPONSIBILITIES: Performs various advanced and complex professional library services in conjunction with fulfilling the community's educational, recreational, and informational needs, including assignments to the bookmobile. Promotes library services to the community through outreach and bookmobile events. QUALIFICATIONS; • Design and implement programs for the bookmobile and outreach services. • Collection development: evaluate bookmobile collection; recommend allocation of materials budget to the Outreach Coordinator; select and weed library materials • Establish relationships with various organizations within the community to promote library services and facilitate programming and service delivery. • Implements outreach programming, as needed, under the direction of the Outreach Coordinator. • Under the direction of the Outreach Coordinator, create, implement, and present programs for use in the library and in the community. • When assigned, assure that the bookmobile and equipment are in good working order. Resolve or report maintenance problems. • As assigned, drive bookmobile, assist with maintaining bookmobile. • Master’s degree in Library Science from an American Library Association accredited school. • Valid driver’s license with an acceptable driving record and proof of insurance are required. Must meet insurability requirements of the library’s insurance provider to operate the Bookmobile. • Work attendance will be considered. Hours: 37.5 hours per week, including evenings & weekends Starting Pay rate: $19.93 per hour Current rate for a lateral move. Full description is available on the EPLS web site.
    [Show full text]