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DESTINATIONS — KUCHING KOTA KINABALU SANDAKAN

The information provided in this document is subject to change and may be affected by unforeseen events outside the control of Inspiring Vacations. Where changes to your itinerary or bookings occur, appropriate advice or instructions will be sent to your email address.

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DAY 1

Destination Home  Meals included Accommodation N/A

Today begins the adventure of a lifetime as you depart for your flight.

DAY 2

Destination Home  Kuching Meals included Hotel 4  Grand Margherita Hotel, or similar

Selamat Datang! Welcome to Kuching, Borneo.

Sarawak’s eclectic capital city boasts plenty of old-world charm, with colonial-style architecture that hints at its past as the Land of the White Rajahs. Think historic landmarks, narrow streets lined with antique and craft shops, museums, a bustling waterfront and sampans plying the Sarawak that flows through it.

Upon arrival, you’ll be met and transferred to your hotel.

Please note: Some flights may depart the day before.

Please note: Due to luggage restrictions on the internal flights, checked baggage is limited to 15kgs per person

Check in: Passengers will be arriving at various times throughout the day from as early as 6am through to late evening. If arriving prior to standard check-in time, which is generally 3pm local time, you are welcome to leave your luggage with hotel reception and explore your surroundings until check-in becomes available, as there are generally no scheduled activities on Day 1 of the itinerary. The hotel may grant early check-in, however this is strictly subject to availability and at the hotel’s discretion.

DAY 3

Destination Kuching Meals included Breakfast, Lunch Hotel 4  Grand Margherita Hotel, or similar

After breakfast, find out why this city is heaven for foodies, with your Inspiring Taste – a cooking class. As well as its famed street food, Kuching’s food scene is known for its vibrant tastes and flavours, thanks to the ethnic diversity here.

First we’ll visit the farmers market, where you’ll learn how to pick the freshest items and discover the various health benefits of jungle produce. Back at the kitchen, you’ll learn preparation techniques – like milking coconut, grinding, pouncing and fine cutting – and enjoy the fruits of your labour for lunch.

The afternoon is free until your sunset river cruise. For 90 minutes, you’ll cruise the Sarawak River with panoramic views of the Kuching skyline and the landmarks dotted along the riverbank. Enjoy traditional Sarawakian layered cakes, drinks, live commentary and a cultural performance.

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DAY 4

Destination Kuching Meals included Breakfast, Lunch, Dinner Hotel 4  Grand Margherita Hotel, or similar

The island of Borneo is home to a dazzling array of wildlife and rare tropical species, with the steamy rainforest and climate providing the perfect home for orangutans, leopards and much more.

Borneo is one of only two places in the world where endangered orangutans can still be seen in the wild. This morning you’ll embark on a special wildlife experience as we try to spot rescued orangutans at the Semenggoh Wildlife Conservation Centre. It’s home to some 30 orangutans. These clever creatures have been rescued, rehabilitated and released into the surrounding 740-hectare forest reserve. They still swing by the centre for a feed, where you have a good chance of seeing them.

Then we’ll head to Annah Rais Longhouse, a Bidayuh settlement. The Bidayuh make up about 8% of Sarawak’s population. With your guide, you’ll explore the longhouse and get a feel for this indigenous tribe’s slow-paced lifestyle in the traditional village. There are many interesting relics here, like the Canon of Peace and several human skulls that are about 100 years old.

You’ll enjoy a local home-cooked lunch here before returning to Kuching.

The afternoon is free for you before dinner at a nearby restaurant.

DAY 5

Destination Kuching  Mulu National Park Meals included Breakfast Hotel 4  Mulu Marriott Resort & Spa, or similar

After breakfast, you’ll check out and be transferred to the airport for your flight to Mulu.

The largest national park in Sarawak, Mulu National Park was one of Malaysia’s first UNESCO World Heritage Sites. Famous for its dramatic peaks and magnificent cave system, it’s a natural wonder of stunning landscapes and ecological biodiversity, ripe for exploration. Mulu boasts some of the largest caves in the world.

Upon arrival, we’ll head for Mulu National Park headquarters. Stretch your legs on a 3km plank walk to Deer Cave and Lang Cave. The beautifully lit cave formations and the mass exodus of bats from Deer Cave (this usually occurs during fine weather) is an astounding sight.

NIGHT WALK IN MULU Enjoy a 2 hour night walk. Mulu is a rich habitat for thousands of nocturnal species which prefer the darkness of night to protect them from predators. Although the forest is an orchestra of sounds at night, the visitor must move quietly to catch Mulu’s weird and wonderful creatures in the lights.

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DAY 6

Destination Mulu Meals included Breakfast, Lunch Hotel 4  Mulu Marriott Resort & Spa, or similar

Today is spent exploring Wind Cave and Clearwater Cave. The sheer magnitude and natural beauty of these sights is awe-inspiring.

On our way to the caves, we’ll visit a Penan settlement to see the lifestyle of this once-nomadic rainforest tribe. Enjoy a picnic lunch before returning to park headquarters.

DAY 7

Destination Mulu  Kota Kinabalu Meals included Breakfast Hotel 4  Horizon Hotel, or similar

After breakfast, you’ll be taken to Mulu Airport for your flight to Kota Kinabalu. Bid farewell to your Sarawak tour guide and on arrival, you’ll meet your Sabah tour guide.

You’ll be transferred to your hotel and the rest of the day is free for you in Sabah’s capital.

KOTA KINABALU HERITAGE WALK After a short briefing, your Heritage Guide will proceed with the tour right at the Padang Merdeka and the walk will cover other historical sites and buildings such as the Atkinson Clock Tower, Australia Place, Community Centre, Sabah Tourism Building, Jesselton Hotel, Gaya Street, Pocket Park, Malaysia Monument, North Borneo War Memorial and the City Council (Hall).

DAY 8

Destination Kota Kinabalu  Sandakan Meals included Breakfast, Dinner Hotel 4  Four Points by Sheraton Sandakan, or similar

Enjoy the morning to yourself – perhaps a swim, a massage and lunch? Your flight to Sandakan leaves at 1:35pm.

Sandakan is the gateway to some of Sabah’s richest wildlife – elephants, orangutans, sun bears, proboscis monkeys and myriad species of birds. It’s also a culinary paradise, with amazing seafood and local delicacies unique to the blend of cultures who have settled here over the centuries.

Enjoy a city tour on arrival. As Sabah’s pre-war capital, Sandakan is rich in historical landmarks and monuments, including the Puu Jih Shih Buddhist Temple, St Michael’s and All Angels Church, and Agnes Keith House museum.

Have a cup of tea at the English Tea House before dinner at a local restaurant.

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DAY 9

Destination Sandakan Meals included Breakfast, Lunch Hotel 4  Four Points by Sheraton Sandakan, or similar

Sandakan is renowned as the gateway to some of Borneo’s rarest and most endangered wildlife.

After breakfast, we’ll drive to the Sepilok Orangutan Rehabilitation Centre for 10am feeding time. Founded in 1964 to rehabilitate orphaned orangutans, this is arguably the most popular place in Borneo to view the “man of the forest”.

Then, it’s onto the Bornean Sun Bear Conservation Centre, to learn more about the plight of the Malayan sun bear.

After lunch, we’ll head to Sandakan Memorial Park for some insight into the city’s past. This emotive memorial site is built on the grounds of the original Sandakan Prisoner of War (POW) Camp. This site also marks the starting point of the tragic Sandakan Death Marches, where more than 2000 Allied prisoners of war died on forced marches through the jungles of Borneo, in the final months of World War II.

You’ll return to the hotel and the rest of the day is at leisure.

RAINFOREST DISCOVERY CENTRE Situated 23 kilometres from Sandakan Town and not too far from the Sepilok Rehabilitation Centre, the RDC’s main highlights are its exhibition halls, the Plant Discovery Garden, the Kapili-Sepilok Forest Reserve, environmental education programmes and a small lake for boat rides. The RDC also gives visitors a chance to get intimate with nature through its Nature Experience programme which includes a guided walk to the Plant Discovery Garden, Rainforest Walk and indoor/outdoor activities.

DAY 10

Destination Sandakan  Kinabatangan Meals included Breakfast, Lunch, Dinner Hotel Borneo Natural Sukau Bilit Resort, or similar

The morning is free for you to relax. We’ll then travel to Kinabatangan and take a boat transfer to the resort.

The 560km-long Kinabatangan River flows through a floodplain teeming with wildlife including large mammals, primates, birds, reptiles and insects. The best way to see this is a river cruise, so this afternoon we’ll cruise the river looking for Borneo’s famed wildlife and birdlife.

Enjoy a Inspiring Stay in a spectacular jungle setting in a boutique jungle lodge which blends harmoniously into the natural landscape of the century years old rainforest.

DAY 11

Destination Kinabatangan Meals included Breakfast, Lunch, Dinner Hotel Borneo Natural Sukau Bilit Resort, or similar

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We’ll set out on a 6am river cruise this morning to see more of the rare, exotic wildlife the Kinabatangan River is famous for: species such as the Bornean gibbon, Borneo pygmy elephant, orangutan and proboscis monkey, with myriad species of birds. You’ll be glued to your binoculars.

Enjoy a jungle trek before lunch, then have some free time before your evening river cruise.

DAY 12

Destination Kinabatangan  Kota Kinabalu Meals included Breakfast Hotel 4  Nexus Resort Karambunai, or similar

After breakfast, check out and you’ll be transferred to the airport for your flight to Kota Kinabalu, arriving at 2pm.

Please note: There is a strict 15kg maximum luggage limit on internal flights. Excess luggage will incur fees.

You’ll be transferred from the airport to your next resort stay in this renowned beach destination.

DAY 13

Destination Kota Kinabalu Meals included Hotel 4  Nexus Resort Karambunai, or similar

The day is free for you to unwind in this tropical paradise.

MARI MARI CULTURE VILLAGE In the village, you will be introduced to various traditional homes of Sabahan ethnic communities—the Bajau, Lundayeh, Murut, Rungus and Dusun—which are built by descendants of the tribes which they represent.

DAY 14

Destination Kota Kinabalu  Home Meals included Breakfast Accommodation N/A

Enjoy one last delicious breakfast this morning, before your adventure comes to an end. After checking out of your hotel, you’ll be transferred to the airport for your flight back home.

We hope you’ve enjoyed this extraordinary journey.

Check out: Passengers will be departing at various times throughout the day. Standard hotel check-out times will apply no matter what time your flight is scheduled to depart. Check-out time is generally anywhere from 10am-12pm. You are welcome to leave your luggage at hotel reception and spend your final moments of free time exploring the area or, alternatively, please speak with hotel staff if you would like to extend your check-out time. Please note this service is subject to availability and will likely come at an additional cost. Your tour guide (or hotel staff) will confirm the time of your airport transfer with you directly.

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DAY 15

Destination Home Meals included Accommodation N/A

Arrive home today. We hope you've been inspired.

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Inclusions

SIGHTSEEING HIGHLIGHTS Kuching – Explore Sarawak’s bustling capital city, admire the colonial-style architecture and sample the renowned street food Kuching – Cruise the Sarawak River with views of the Kuching skyline as you enjoy a cultural performance and indulge in traditional Sarawakian layered cakes Kuching – Look for endangered orangutans during feeding time at the Semenggoh Wildlife Centre, a rescue and rehabilitation centre for these cheeky creatures Kuching – Visit a traditional Bidayuh longhouse in the countryside for insight into their tribal lifestyle and enjoy a home-cooked lunch Mulu National Park – Uncover the exquisite natural beauty and mystery of the famous Mulu caves Kota Kinabalu – Enjoy free time in Sabah’s capital Sandakan – Take a guided city tour and see the historical monuments and landmarks of this interesting city Sandakan – Visit the Bornean Sun Bear Conservation Centre to learn more about this endangered animal Sandakan – See more endangered orangutans at the Sepilok Orangutan Rehabilitation Centre Sandakan – Get some insight into the devastating events of the past at the Sandakan Memorial Park, starting point of the tragic Sandakan Death Marches in WWII Kinabatangan – Cruise the mighty Kinabatangan River, a haven for Borneo’s famed wildlife and birdlife, at different times of the day for prime spotting opportunities Kinabatangan – Trek through the jungle and take in the lush surrounds Kota Kinabalu – Unwind in this picture-perfect tropical paradise

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INSPIRING FEATURES Inspiring Taste

Sarawak Cooking Class. Discover the tastes and flavours of multicultural Sarawak with a market visit and cooking class.

Inspiring Sights

To enhance your journey, we're offering guests 2 bonus sightseeing experiences out of a choice of 4 options (further details listed under 'Optional Tours').

Night Walk in Mulu. Move quietly in the darkness of night to unearth the fascinating nocturnal species who call this rich habitat home. Kota Kinabalu Heritage Walk. See the historical sites and enduring landmarks of Sabah’s capital, including Australia Place and the North Borneo War Memorial. Rainforest Discovery Centre. Take a rainforest walk and learn more about Borneo’s incredible rainforests at this education centre. Mari Mari Cultural Village. Visit this village in the countryside to see traditional homes of various Sabahan ethnic communities.

Inspiring Stays

Enjoy a night in a spectacular jungle setting in a boutique jungle lodge which blends harmoniously into the natural landscape of the century years old rainforest.

WHAT'S INCLUDED Return international airfares with a full service airline All internal Malaysia airfares Return airport transfers Fully escorted english speaking guide 11 nights in 4 star accommodation 1 night in a boutique jungle lodge Breakfast daily, 6 lunches and 4 dinners Incredible sightseeing as per the itinerary Dedicated transportation throughout 24/7 customer service and your own Dedicated Support Agent

Fine Print

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EXCLUSIONS Visas (if applicable) Travel insurance (compulsory) Tipping Anything not mentioned in the itinerary Optional activities Personal expenses

HOW TO BOOK & Deposit & Payments PAYMENTS Secure your package with only a £50 deposit per person. Pay a 2nd instalment of £1250 per person within 28 days. You will then be invoiced for final payment 90 days prior to departure.

Booking Process

Select the purple 'Reserve Your Seat' tab to begin your booking (you must 'Sign Up' first by entering your email and creating a password) Then select the purple 'Book now' tab of the tour you have selected Select your Departure Date, Departure City, Number of Passengers, Room Configuration, any Upgrade Options, and enter any Special Requests Click the purple ‘Proceed to Secure Checkout' tab Enter your credit card or PayPal details to secure your deposit/payment Once your order is complete, you will be prompted to complete a Booking Form so that we can fulfil your booking Your booking is confirmed once your Booking Form is submitted and you can begin the countdown to your Inspiring Vacation! You will then be allocated and contacted by one of our Dedicated Support Agent's (within 48 hours) who will support you right up until you return from your journey

FLIGHTS, Airfare Information UPGRADES & Full-service airline used will be British Airways, Malaysia Airlines or similar. EXTENSIONS Flights depart from London Heathrow, London Gatwick, Manchester or Edinburgh. If you wish to fly from another London airport, please specify this in 'special requests' in the booking purchase path. Additional fare difference may apply. Flights are not direct and include a maximum of two connections

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Manchester guests will incur a flight surcharge of £55 per person Edinburgh guests will incur a flight surcharge of £55 per person If you would like to travel with a preferred airline, please ensure you mention this in the special request field. Please note that appropriate fare and tax difference will be applicable in order to confirm your request. All tickets will include 15 kilos checked baggage per person, along with 7 kilos of hand luggage. Despite the airlines baggage allowance, we recommend travelling with 15 kilos per person due to restrictions with internal flights (where applicable), as well as coach and train transportation. Also, you will be responsible for handling your luggage at all times as the services of porters is not included. If travelling over this amount, you will be liable for any excess baggage fees enforced by the airline, payable direct. Once ticketed, flights are non-refundable; any changes will be subject to the airline rules and change fees Full names as per passport (including all middle names) are required Any airline schedule changes or cancellations are beyond our control Any airline 'extras' such as pre-allocated seating are at your own arrangement (additional charges apply)

Flight schedules

Inspiring Vacations will endeavour to book flights as per the below schedule. A suitable alternative will be arranged if flights are no longer available.

London Heathrow

Flight Outbound Airline Route Depart Arrive Duration Layover # British LHR - 9:10 5:00 12hrs 3hrs Flight 1 BA 33 Airways KUL PM PM 50m 10m Malaysian MH KUL - 8:10 10:00 Flight 2 1hr 50m Airlines 2530 KCH PM PM Flight Inbound Airline Route Depart Arrive Duration Layover # Malaysian MH BKI - 6:55 9:25 Flight 1 2hrs 30m 1hr 45m Airlines 2631 KUL PM PM British KUL - 11:10 5:25 Flight 2 BA 34 13hrs 15m Airways LHR PM AM

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Manchester

Flight Outbound Airline Route Depart Arrive Duration Layover # British BA MAN - 3:50 4:55 4hrs Flight 1 1hr 5m Airways 1399 LHR PM PM 15m British LHR - 9:10 5:00 12hrs 3hrs Flight 2 BA 33 Airways KUL PM PM 50m 10m Malaysian MH KUL - 8:10 10:00 Flight 3 1hr 50m Airlines 2530 KCH PM PM Flight Inbound Airline Route Depart Arrive Duration Layover # Malaysian MH BKI - 6:55 9:25 Flight 1 2hrs 30m 1hr 45m Airlines 2631 KUL PM PM British KUL - 11:10 5:25 Flight 2 BA 34 13hrs 15m 1hr 20m Airways LHR PM AM British BA LHR - 6:45 7:50 Flight 3 1hr 5m Airways 1382 MAN AM AM

Edinburgh

Flight Outbound Airline Route Depart Arrive Duration Layover # British BA EDI- 5:30 6:55 2hrs Flight 1 1hr 25m Airways 1455 LHR PM PM 15m British LHR - 9:10 5:00 12hrs 3hrs Flight 2 BA 33 Airways KUL PM PM 50m 10m Malaysian MH KUL - 8:10 10:00 Flight 3 1hr 50m Airlines 2530 KCH PM PM Flight Inbound Airline Route Depart Arrive Duration Layover # Malaysian MH BKI - 6:55 9:25 Flight 1 2hrs 30m 1hr 45m Airlines 2631 KUL PM PM

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British KUL - 11:10 5:25 Flight 2 BA 34 13hrs 15m 1hr 20m Airways LHR PM AM British LHR - 7:05 8:30 Flight 3 BA 1hr 25m Airways EDI AM AM

Premium Economy or Business Class upgrades

Premium Economy upgrade available from an additional £600 per person (subject to availability). Business Class upgrade available from an additional £2750 per person (subject to availability).

Please specify this as a 'Special Request' when completing your booking and you will be quoted for the additional fare. In the event your selection is unavailable, or that you are dissatisfied with the quote, you will be provided with a full refund.

Land Only discount Not available

Extending Your Stay Some customers like to enhance their holiday by extending their stay pre- and/or post- tour or including a stopover in another destination. If you wish to do so, please follow these steps:

1. Once you have logged in to your account, click on ‘Book Now’ and complete the required fields until you reach the 'Special Requests' free text field. 2. Here, please specify your preferred flight arrangements and/or preferred airline. Be sure to mention if you would like us to also quote additional nights' accommodation, with the number of nights needed. 3. After finalising your purchase by processing your deposit payment, please proceed to submit your booking form with all traveller details. Your booking will then be assigned to your Dedicated Support Agent who will be in contact with you via email to verify your request.

By choosing to extend your stay, please note that a supplement of £75 per person, plus applicable fare and tax differences will apply. We will contact you via email with a quote and proposed flight itinerary, and then proceed with collecting the additional payment required to confirm your request.

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EXTRA SERVICES You can enhance your holiday by arriving or departing before or after the tour, or booking a tour extension. On this tour you can choose from the following options:

Pre and post-tour accommodation

Pre-tour accommodation: £69 per room per night for double/twin/single including breakfast Post-tour accommodation: £135 per room per night for double/twin/single including breakfast

Arrival and departure airport shuttle transfers (deviating from group flights forfeits your group airport transfers)

Arrival Transfer: Included Departure Transfer: Included

Please note, the transfers are not private and you may be grouped with other Inspiring Vacations customers.

Please specify in the 'Special Request' field when making your purchase your preferred travel arrangements and if you would like our team to book additional nights' accommodation and/or airport transfers. The additional cost for these land arrangements will be added to your final payment invoice and are subject to availability. Alternatively, you may purchase 1 pre or post-night accommodation + transfers, at time of booking.

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OPTIONAL TOURS To enhance your journey, we are offering guests a choice of the following optional activities:

Night Walk in Mulu (Day 5): £7 per person Mari Mari culture village (Day 13): £16 per person Kota Kinabalu Heritage Walk (Day 7): £13 per person Rainforest Discovery Centre (Day 9): £26 per person

Costs are per person. Tour descriptions are in the day-by-day itinerary.

Optional tours can be selected once you have finalised your tour purchase and paid your deposit. When completing your Passenger Booking Form, you will be asked if you would like to add Optional Tours, where any applicable cost will be added to your final balance. If you choose not to select them at this time, you can choose to add them later by logging in to your Account online or speaking with your Dedicated Support Agent for assistance.

Please note that you must select your Optional Tours no later than 65 days before departure, after which you will be required to purchase them on tour. Please keep in mind that anything purchased on-tour is subject to availability and prices may vary as you will be paying in local currency. We appreciate your understanding.

IMPORTANT Fitness Requirements INFORMATION While the tour itinerary should give you some guidance and overview to the expected requirements, to determine if this tour is right for you we categorise each of our tours in terms of their intensity. These guidelines are to ensure that each tour group is conducted as expected and to ensure the overall satisfaction of all Inspiring Vacations customers.

As a general rule, porterage is not included, therefore at all times you are expected to handle your own luggage where help may not be available.

This particular tour is categorised as a “3”:

3 – Moderate Tour: A good level of fitness and mobility is required, as this tour includes a moderate level of physical activity and is considered a medium-fast paced tour. You should be able to walk up and down stairs, get on and off the coach and able to walk reasonable distances of approximately 2 kilometres per day or more with ease. Any physical

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ailments you may have must be disclosed at the time of booking to determine your suitability. If you have any form of walking aids, other than a walking stick or hiking poles, then this tour is not suitable.

Tipping A friendly reminder that tipping is not included in your package. While tipping is not customary, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations.

Further, tipping for your guide and driver will be collected at the conclusion of their services. To remove the uncertainty and stress of not knowing how much is appropriate to tip we recommend MYR 5-6 per day for the driver and MYR 10-11 per day for your guide.

Accommodation The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences, however, any changes are beyond our control.

Single Supplement Single supplement is £899 per person, in addition to the twin-share price.

Triple Share Not available.

Travel Insurance Travel insurance is required to protect yourself against the unexpected.

Visa & Passport information It is the traveller's responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of your return.

Please note that these details are subject to change without notice. We recommend visiting https://www.gov.uk/foreign-travel-advice for up to date information in terms of entry requirements.

A visa is not required for travel under 90 days

Tour Documentation Final documentation, including e-tickets and hotel details, will be provided approximately 30 days prior to travel.

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Group Size 6-20 people

Trip Style Small-Group Tour - These tours are our proudest creations. They have been crafted for Inspiring Vacations travellers exclusively, with personal and unique experiences in mind. You will travel with only a maximum of 20 other guests. Enjoy choice features such as hand-picked accommodation, a sampling of the region’s best culinary delights and a range of optional activities to choose from to best suit your travel style.

Children Children must be 5 years old or over and share a room with parents at all times. Children are charged the same price as adults.

Tour Length The total length of the tour in days includes time spent inflight and is subject to change, depending on the flight schedule. Please refer to the day-by-day itinerary for the time spent in your destination(s). ATOL PROTECTION Inspiring Vacations UK is an ATOL Licensee (Licence number 11519). As such all flights and travel packages including transport and accommodation purchased through Inspiring Vacations UK are protected under the ATOL scheme. Upon booking with us you will receive an ATOL certificate as a record of this protection.

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CHANGE OF MIND Refundable deposit within 28 days of purchase: GUARANTEE - EFFECTIVE FROM 13 MARCH 2020 For cancellations made within 28 days of paying the deposit on any tour, your deposit can be refunded in full or can be transferred to a new booking should you decide to change to another package or destination. Please note this change of mind guarantee does not apply for bookings made within 90 days of departure, after which time our standard 48 hour cooling off period applies. After this time, your booking becomes non-refundable.

All cancellation or change requests must be advised in writing to our Customer Service Team at [email protected] prior to the cut-off period, to allow us sufficient time to respond and action your request. Should we not hear from you following this time period, your booking becomes non-refundable and you will be issued with a reminder for the second installment due for your booking.

Refund times will vary and the timeframe of which will be advised at the time of cancellation. Any refund of deposit will be issued back to the original form of payment.

Any bookings made prior to 13 March 2020 must abide by the original payment term conditions.

Transferrable second installment up until 90 days before scheduled departure:

Following the second installment payment and up until 90 days before your departure only, should you wish to postpone your travel or transfer to another package, we can provide you with a credit note of the current balance paid on your booking, to be used to rebook within 18 months of the credit being issued.

Any change request must be advised in writing to our Customer Service Team at [email protected] prior to the cut-off period specified, to allow us sufficient time to respond and action your request. Should we not hear from you once inside 90 days of scheduled departure, your booking remains non-refundable and becomes non- transferrable, and you will be issued with a reminder for the final balance due for your booking.

Any bookings made prior to 13 March 2020 must abide by the original payment term conditions.

Please refer to our full Terms and Conditions for more details

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