Municipal Government of Sadanga, Mountain Province

MUNICIPAL GOVERNMENT OF SADANGA, MOUNTAIN PROVINCE

CITIZEN’S CHARTER 2020 (1st Edition)

I. MANDATE:

Deriving its mandate from the Local Government Code of 1991, also known as RA 7160, the mission to follow the people’s welfare under Section 16 of the Code, to wit:

General Welfare: Every LGU shall exercise the powers expressly granted, those necessarily implied therefrom, as well as powers, necessary, appropriate, or incidental for its efficient and effective governance and those which are essential to the promotion of the general welfare within their respective territorial jurisdictions. LGU shall ensure and support among other things, the preservation and enrichment of culture, promote health and safety, enhance the right of the people to a balance ecology, encourage and support the development of appropriate and self-reliant, scientific and technological capabilities, improve public morals, enhance economic prosperity and social justice, promote full employment among their residents, maintain peace and order, and preserve the comfort and convenience of the inhabitant.

II. VISION: “ADAYSA NA SADANGA”

Dream paradise in the Gran Cordillera that is adaptive, resilient and vibrant community with politically matured, culturally enriched, peace loving, spiritually, strengthened, healthy and child friendly people enjoying a robust economy in a safe and sustainable environment, led by committed and proactive leaders in a participatory and collective governance.

III. MISSION:

Lead the people to be at pace with the changing times by pursuing equitable socio-economic growth, optimizing resources, improving the quality and delivery of basic services and prudently putting in place relevant infrastructures and socio- economic activities yet keeping intact the locality’s natural endowments and ecological balance while promoting peace and enhancing our indigenous cultural heritage.

IV. SERVICE PLEDGE: The officials and employees of the municipal government of Sadanga commit to:

Serve the public promptly, efficiently and with utmost courtesy from Mondays to Fridays, 8:00 o’clock in the morning to 5:00 o’clock in the afternoon; Hold ourselves responsible to client’s comments, complaints or suggestions about our services, act on it the soonest through our task force committee, and take corrective measures;

Impact-based prioritization of development projects for implementation;

Nurture our good culture as a tool for restoring and maintaining peace; and Ensure strict compliance with service standards, with written explanation for any delays in frontline services.

LIST OF SERVICES

OFFICE OF THE MUNICIPAL MAYOR ...... 6 EXTERNAL SERVICES ...... 6 1. Issuance of Mayor’s Pass/ Clearance/ Certifications & Subscriptions ...... 7 2. Issuance of Business Permit (New and Renewal) ...... 8 HUMAN RESOURCE MANAGEMENT OFFICE ...... 9 EXTERNAL SERVICES ...... 9 1. Applying for a Job with the Municipal Government ...... 10 HUMAN RESOURCE MANAGEMENT OFFICE ...... 11 INTERNAL SERVICES ...... 11 1. Application for Travel Order ...... 12 2. Processing of Application for Leave of Absence ...... 13 3. Issuance of Service Record, Certificate of Employment and Other Personnel Records...... 14 MUNICIPAL DISASTER RISK REDUCTION AND MANAGEMENT OFFICE ...... 15 EXTERNAL SERVICES ...... 15 1. Request for DRRM Orientation, Trainings, Drills, Seminars and Symposiums .. 16 2. Issuance of Disaster Certification for Shelter Assistance ...... 17 OFFICE OF THE SANGGUNIANG BAYAN ...... 18 EXTERNAL SERVICES ...... 18 1. Accreditation of Civil Society Organizations ...... 19 2. Issuance of Certified True Copies of Approved Resolutions, Ordinances, Minutes and other Related Legislative Documents ...... 20 3. Research/ Reference Services ...... 21 MUNICIPAL PLANNING AND DEVELOPMENT OFFICE ...... 22 EXTERNAL SERVICES ...... 22 1. Provision of Technical Information ...... 23 2. Provision of Technical Assistance in the Preparation of Project Proposals and Training Designs ...... 24 3. Submission, Review and Endorsement of Barangay Annual Gender and Development (GAD) Plans and Budgets ...... 25 MUNICIPAL BUDGET OFFICE ...... 26 EXTERNAL SERVICES ...... 26 1. Review and Endorsement of Barangay Budget...... 27

MUNICIPAL BUDGET OFFICE ...... 28 INTERNAL SERVICES ...... 28 1. Certification/ Approval of the Obligation Request of Disbursement Vouchers .. 29 MUNICIPAL ACCOUNTING OFFICE ...... 30 EXTERNAL SERVICES ...... 30 1. Submission of Disbursement Vouchers (Barangay Transactions) ...... 31 MUNICIPAL ACCOUNTING OFFICE ...... 32 INTERNAL SERVICES ...... 32 1. Processing of Cash Advance ...... 33 2. Processing of Municipal claims ...... 34 3. Processing of Barangay Claims ...... 35 4. Issuance of Certificate of Income Tax Withheld from Employees ...... 36 5. Issuance of Certificate Net Take Home Pay/Certification from Payroll or Remittance ...... 37 MUNICIPAL ENGINEERING OFFICE...... 38 EXTERNAL SERVICES ...... 38 1. Issuance of Building Permit, Electrical Permit and Occupancy Permit ...... 39 MUNICIPAL ASSESSMENT OFFICE ...... 40 EXTERNAL SERVICES ...... 40 1. New/ Re-Assessment of Property Valuation ...... 41 2. Appraisal and Assessment of New Building or Machinery ...... 42 3. Processing for Re-Classification of Land Use ...... 43 4. Issuance of Certified True Copy/ Photocopy of Tax Declaration and other Certifications ...... 44 5. Issuance of Survey Plan/ Sketch Plan of the Property ...... 45 6. Processing Transfer/Subdivision of Real Property ...... 46 7. Processing Cancellation of Tax Declaration ...... 47 MUNICIPAL TREASURY OFFICE...... 49 EXTERNAL SERVICES ...... 49 1. Issuance of Community Tax Certificate (CTC) ...... 50 2. Issuance of Official Receipt for Business Tax ...... 51 3. Issuance of Certification/ Tax Clearance ...... 52 4. Issuance of Real Property Tax Receipt (RA 7160-LGC 1991) ...... 53 MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE ...... 54 EXTERNAL SERVICES ...... 54

1. Issuance of Certificate of Indigency ...... 55 2. ISSUANCE OF SENIOR CITIZEN’S IDENTIFICATION CARD (ID) ...... 56 3. ISSUANCE OF PERSONS WITH DISABILITIES (PWDs) IDENTIFICATION CARD (ID) ...... 57 4. ISSUANCE OF SOLO PARENTS IDENTIFICATION CARD (ID) ...... 58 5. PREPARATION AND ISSUANCE OF SOCIAL CASE STUDY REPORT ...... 59 MUNICIPAL CIVIL REGISTRY OFFICE ...... 60 EXTERNAL SERVICES ...... 60 1. Issuance of Certified True Copy/ Transcription of Birth, Marriage and Death Certificates ...... 61 2. REGISTRATION OF BIRTH AND MARRIAGE CERTIFICATES ...... 62 3. REGISTRATION OF DEATH CERTIFICATES ...... 63 4. APPLICATION FOR A MARRIAGE LICENSE ...... 64 5. Application for Delayed Registry of Birth, Marriage and Death ...... 65 6. Change of First Name, Nickname and for correction of clerical or typographical error ...... 67 7. Petition for Legitimation of Natural Child ...... 69 8. Preparation of Annotated Birth Certificate of an Illegitimate Child to use the Father’s Surname ...... 70 9. Registration of Legal Instrument (Affidavit of Legitimate and Affidavit to use Surname of the Father) and Annotation of Registry Documents/Registers...... 72 10. Endorsement of Registry Records to the Civil Registrar General (PSA) ...... 73 11. Issuance of Supplemental Report ...... 74 12. Application in Securing Civil Registry documents in Security Paper (SECPA) from PSA ...... 75 13. Registration of Founding / Abandoned Children ...... 76 MUNICIPAL HEALTH OFFICE ...... 78 EXTERNAL SERVICES ...... 78 1. GENERAL CONSULTATION AND TREATMENT SERVICES ...... 79 2. PROVISION OF WELL BABY SERVICES ...... 80 3. PROVISION OF MATERNAL CARE SERVICES ...... 81 5. ISSUANCE OF SANITARY PERMIT ...... 83 6. PROVISION OF DENTAL SERVICES ...... 84 7. PROVISION OF FAMILY PLANNING SERVICES ...... 85 8. ISSUANCE OF DEATH CERTIFICATES ...... 86 MUNICIPAL AGRICULTURE OFFICE ...... 87

EXTERNAL SERVICES ...... 87 1. PREPARATION AND ISSUANCE OF CERTIFICATE, ENDORSEMENT, LETTER OF INTENT OR REQUEST LETTER ...... 88 2. Livestock Banner program: PCIC Insurance for Livestock ...... 89 3. LBP: Animal Health Services - VACCINATION of anti-rabies and Hog cholera ...... 90 4. LBP: Animal Health Services - Castration ...... 91 5. LBP : Animal Dispersal - Swine Dispersal ...... 92 7. LBP : Animal Health Care – Anti-anemia/Iron Jectran, Vitamin & Anti-Bacterial for Scouring and Respiratory problems, Deworming and Manage Treatment ...... 93 8. RBP : Pest and Disease Assessment / Surveillance ...... 94 9. RBP : PCIC Insurance for Rice ...... 95 10. RBP : Strengthening / Support to Rural Base Organization / PO’s ...... 96 11. HVCDP Banner Program : Provisions of Seedlings...... 97 12. HVCDP Banner Program : Pest and Disease Assessment/ Surveillance ...... 98 13. HVCDP Banner Program : Assistance to farmer thru distribution of various vegetable seeds ...... 98 14. HVCDP Banner Program: PCIC Insurance for High Value commercial Crops 99 15. HVCDP Banner Program: Application of DA Accreditation for Farmer Organization ...... 100 16. HVCDP Banner Program: Registry System for Basic Sector in Agriculture 101

OFFICE OF THE MUNICIPAL MAYOR

EXTERNAL SERVICES

1. Issuance of Mayor’s Pass/ Clearance/ Certifications & Subscriptions

Mayor’s Clearance is issued to bonafide residents of the municipality stating that the person availing the clearance has no pending case filed against him/her. Certifications are issued to affirm the validity of information.

Office: Office of the Municipal Mayor (OMM) Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All persons/ individuals who are bonafide residents of the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Community Tax Certificate (CTC) (1 original) Municipal Treasury Office 2. Barangay Clearance with Official Receipt Barangay Hall 3. Official Receipt (1 original) Municipal Treasury Office (MTO) 4. Latest 2x2 ID Picture (3 pcs.) Client CLIENT AGENCY ACTIONS FEES TO PROCESSING PERSON STEPS BE PAID TIME RESPONSIBLE 1. Submit 1. Evaluate and None 3 minutes Administrative Aide/ complete assess the submitted Assistant requirements requirements Mayor’s Office 2. Pay 2. Issue Official PHP 50.00 2 minutes Revenue Collection required fees Receipt Clerk Municipal Treasury Office 3. Claim 3.1. Encode and None 10 minutes Administrative Aide/ needed print the required Assistant document document OMM 3.2. Review and sign None 3 minutes Municipal Mayor requested document Mayor’s Office 3.3. Release None 2 minutes Administrative Aide/ approved clearance/ Assistant certification Mayor’s Office TOTAL: PHP 50.00 20 Minutes

SCHEDULE OF FEES 1. Mayor’s Pass/ Clearance PHP 50.00 2. Secretary’s Fee PHP 50.00 3. Subscription Fee PHP 50.00 4. Affidavit PHP 50.00 5. Certification Fee PHP 50.00

2. Issuance of Business Permit (New and Renewal) Business Permits and Licenses are issued for regulatory purposes and under certain condition upon which they are issued pursuant to a law or ordinance, the entitlement thereof is not a matter of right but a privilege, and neither is it a property. A license or a permit is not a contract between the sovereignty and the licensee or permitee, and is not a property in the constitutional sense, as to which the constitutional proscription against impairment of the obligation of contracts may extend. A license is rather in the nature of a special privilege, of a permission or authority to do what is within its terms. It is not in any way vested, permanent or absolute.

Office: Office of the Mayor – BPLO Classification: Simple Type of Transaction: G2B – Government-to-Business Who may avail: All business establishments in the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Community Tax Certificate (CTC) Municipal Treasury Office 2. Barangay Clearance for Business Barangay Hall 3. Sanitary Permit Municipal Health Office 4. Medical Certificate Municipal Health Office 5. Fire Safety Inspection Certificate Bureau of Fire Protection - Sadanga 6. Official Receipt Municipal Treasury Office 7. BPLS Unified Application Form Mayor’s Office – BPLO Designate 8. Income Tax Return BIR CLIENT AGENCY FEES TO BE PROCESSING PERSON STEPS ACTIONS PAID TIME RESPONSIBLE 1. File 1. Receive and None 2 minutes BPLO Designate verify pre-requisite Mayor’s Office documents 1.1. Assessment of None 10 minutes BPLO Designate business tax and Mayor’s Office other regulatory fees and computation 2. Pay 2.1. Issue Official Depends 3 minutes Revenue required fees Receipt schedule of fees Collection Clerk based on Revised Municipal Revenue Code Treasury Office 3. Claim your 3. Prepare, sign None 10 Minutes BPLO Designate Permit and release Mayor’s Office Business Permit TOTAL: 25 Minutes

HUMAN RESOURCE MANAGEMENT OFFICE

EXTERNAL SERVICES

1. Applying for a Job with the Municipal Government

Application for work at the Municipal Government of Sadanga is open to anyone particularly bonafide residents provided that the applicant meets the qualifications required for the job opening. Job openings are posted at the municipal bulletin board at the HRM Office and also published at the Civil Service Commission (CSC) Job Portal. Applications shall be submitted to the Mayor/Vice Mayor thru the HRMO. A Personnel Selection Board (PSB) screens applicants particularly on promotion and permanent positions in the Plantilla.

Office: Mayor’s Office – Administrative/ HRM Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Job applicants CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Application Letter addressed to the Mayor or Vice Mayor Applicant 2. Fully accomplished Personal Data Sheet (CS Form No. Download form from the 212) CSC Website 3. Diploma School graduated 4. Photocopy of Transcript of Records School graduated 5. Photocopy of Certificate/s of Eligibility (if any) Applicant 6. Certificate/s of Trainings (if any) Client CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Submit 1.1. Receive None 5 minutes SAO/ HRMO application with application letter and Mayor’s Office complete check completeness of requirements requirements 2. Undergo 2. Conduct preliminary None 5 minutes SAO/ HRMO Preliminary interview and initial Mayor’s Office Interview assessment 3. Wait for the 3. Notify qualified None 5 minutes SAO/ HRMO Notice of applicant for the Mayor’s Office Screening scheduling of screening 4. Undergo 4.Conduct Personnel None 1 day SAO/ HRMO Personnel Selection Board Mayor’s Office Selection Board Screening Screening PSB members

TOTAL None 1 day, 15 minutes

HUMAN RESOURCE MANAGEMENT OFFICE

INTERNAL SERVICES

1. Application for Travel Order

All employees who has meeting, training, seminar, workshop and other work related activities outside the municipal hall is required to secure a travel order.

Office: Mayor’s Office Classification: Simple Type of Transaction: G2G – Government-to-Government Who may avail: All Municipal Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Approved Letter/ Communication/ Memo (1 Mayor’s Office photocopy) 2. Duly Accomplished Travel Order signed by the Requesting Office Department Head (1 original) CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit Travel 1.1. Check and None 3 minutes Admin Aide/ Order (TO) record the Assistant submitted travel Mayor’s Office order. 1.2. Forward the None 2 minutes Admin Aide/ Travel Order to the Assistant Office of the Mayor’s Office Municipal Mayor for Approval 1.3. Approve the None 3 minutes Municipal Mayor/ Travel Order SAO Mayor’s Office 2. Receives the 2. Release the None 2 minutes Admin Aide/ Approved Travel Approved Travel Assistant Order Order Mayor’s Office TOTAL: None 10 minutes

2. Processing of Application for Leave of Absence Permanent, temporary, casual, contractual and elective municipal government officials and employees are entitled to vacation, sick leave and other privilege leave.

Employee accrue leave credits (1.25 days each for vacation and sick leave every month).

Actual leaves are deducted from these leave credits. If an employee’s leave period exceeds the accrued credits, he/she will not be entitled to pay for the excess.

Applications for vacation leave, if possible, must be filed at least 3 days before the leave. For sick leaves, the application must be filed immediately upon return of the employee to work.

Office: Mayor’s Office - Administrative/ HRM Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All permanent, coterminous, casual and elective officials of the local government CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. 4 copies Application for Leave Form (CSC Form No. HRM Office 6) 2. Medical Certificate or Sick Leave exceeding 3 days Hospital/ Medical Facility 3. Clearance from Money or Property Accountability if Client leave will last for 30 calendar days or more CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Fill up 1. Issue copy of the None 3 minutes SAO/HRMO Application for Application for Mayor’s Office Leave Form and Leave Form have it approved by your supervisor 2. Submit the 2.1. Receive the None 10 minutes SAO/HRMO accomplished signed application, Mayor’s Office form for review and processing compute leave credits 2.2. Forward the None 5 minutes SAO/HRMO same at the Mayor’s Office LCE/VM Office for action 3.Claim the 3. File for office None 2 minutes SAO/ HRMO approved copy and release Mayor’s Office Application For the approved Leave Application for Leave to the

concerned personnel TOTAL: None 20 minutes 3. Issuance of Service Record, Certificate of Employment and Other Personnel Records

The HRMO keeps the records of all employees and issues certifications, service records and other related documents when requested.

Office: Mayor’s Office - Administrative/ HRM Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All permanent, casual and co-terminus employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE None

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Visit the office 1.1. Interview the None 3 minutes SAO/ HRMO to secure the former employee Mayor’s Office needed document

1.2. Prepare and None 10 minutes SAO/HRMO sign needed Mayor’s Office document/ record 2. Receives 2. Issue/ release None 2 minutes SAO/ HRMO needed the needed Mayor’s Office document/ document/ record record TOTAL: None 15 minutes

MUNICIPAL DISASTER RISK REDUCTION AND MANAGEMENT OFFICE

EXTERNAL SERVICES

1. Request for DRRM Orientation, Trainings, Drills, Seminars and Symposiums The Office of the Local Disaster and Risk Reduction Management provides DRRM orientation, trainings, drills, seminars and symposium to establish and strengthen capacities of communities to anticipate, cope and recover from the negative impacts of emergency occurrences and disasters.

Office: Mayor’s Office – Municipal Disaster Risk Reduction and Management Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens G2B – Government-to-Business G2G – Government-to-Government Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request letter address to the LCE with the following information: Client 1.1. Client’s information 1.2. Activity to conduct 1.3. Venue of activity 1.4. Contact Numbers CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Visit the 1. Receive and None 1 day MDRRMO MDRRM Office endorse the letter to and submit the Local Chief request letter Executive

2. Wait for the 2. Once approved, None 20 minutes MDRRMO approval of the schedule and request through coordinate the phone call conduct of training 3. Assist in the 3. Prepare and None 1 day MDRRMO preparation of the review the topics to programme and include the training venue of the materials activity TOTAL: None 2 days, 10 minutes

2. Issuance of Disaster Certification for Shelter Assistance

Issuance of Disaster Certification is required to avail of the services of charitable institutions, government and non-government organizations and institutions.

Office: Mayor’s Office – Municipal Disaster Risk Reduction and Management Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Victims CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Barangay Certification Barangay Hall Concerned 2. Narrative Report with documentation Bureau of Fire Protection CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Visit the 1. Require the None 3 minutes MDRRMO MDRRM Office client to provide for the request of certification issued the said by the barangay document 2. Wait for the 2. Prepare and None 5 minutes MDRRMO approval of the sign the request request 2. Receives 3. Issue/ release None 2 minutes MDRRMO needed the needed document certification TOTAL: None 10 minutes

OFFICE OF THE SANGGUNIANG BAYAN

EXTERNAL SERVICES

1. Accreditation of Civil Society Organizations Under the Local Government Code, the Sangguniang Bayan is empowered to accredit CSOs and NGOs. The accreditation of these organizations is necessary to qualify them to sit as representatives in the Special Bodies of the municipality. Office: Office of the Sangguniang Bayan Classification: Highly Technical Type of Transaction: G2C – Government-to-Citizens Who may avail: Civil Society Organizations/ NGOs CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter of Application (Annex A) SB Office 2. Duly Accomplished Application Form for Accreditation (Annex B) SB Office 3. Duly approved Board Resolution signifying intention for Requesting Party accreditation for the purpose of representation in the Local special body 4. Certificate of Registration/ Accreditation from concerned agencies SEC, CDA, DOLE, etc. 5. List of current Officers and Members Requesting Party 6. Minutes of Annual Meetings Requesting Party 7. Annual Accomplishment Report Requesting Party 8. Financial Statement Requesting Party 9. Profile of at least 3 individuals (for CSOs applying to be members of Requesting Party the Local School Board or Health Board) – Section 98 and 102 of RA 7160 CLIENT AGENCY ACTIONS FEES TO PROCESSING PERSON STEPS BE PAID TIME RESPONSIBLE 1. Submit 1.1. Receive application None 5 minutes Admin. Aide VI application and review submitted LLSO 1 with complete requirements SB Office requirements 1.2. Endorse the None 5 minutes SB Secretary application to the Municipal SB Office Vice Mayor/ SB Presiding Officer 2. Wait for 2.1. Approval/ Disapproval None 7 days (may vary SB Members updates/ of the Sangguniang Bayan depends on the IRP SB Office of the SB) legislative action; follow 2.2. Prepare certificate/ None 5 minutes Admin. Aide VI up if it is resolution of accreditation LLSO 1 necessary SB Secretary SB Office

2.3. Sign/ approve None 5 minutes Vice Mayor SB Office certificate/ resolution of accreditation 3. Get 3. Release approved None 5 minutes SB Secretary Certificate/ certificate/ resolution of SB Office Resolution of accreditation Accreditation TOTAL: None 7 days, 25 minutes

(May vary depends on the IRP of the SB)

2. Issuance of Certified True Copies of Approved Resolutions, Ordinances, Minutes and other Related Legislative Documents

The public may request for certified true copies of Municipal Ordinances, Resolutions and Minutes of the Sangguniang Bayan.

Office: Sangguniang Bayan Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens G2B – Government-to-Business G2G – Government-to-Government Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Valid ID Client 2. Request Form/ Slip Office of the Sangguniang Bayan CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Sign in Client 1.1. Check and None 5 minutes Admin. Aide VI Log Book, verify the existence LLSO 1 submit request of the document if Secretary to the form/slip available and issue SB payment slip SB Office 1.2. Retrieval and None 5 minutes Admin. Aide VI photocopy of LLSO 1 needed document Secretary to the SB SB Office 2. Pay the 2. Issue Official PHP 5 minutes Revenue required fees at Receipt 60.00 Collection Clerk the Municipal Municipal Treasury Treasury Office Office 3. Get the 3. Release the None 1 Minute Admin. Aide VI certified and document to the LLSO 1 true copy client Secretary to the document SB SB Office TOTAL: PHP 16 minutes 60.00

3. Research/ Reference Services The public may avail of the mini library research services of the LGU on culture, legislative enactments and various reading materials. Some writing on culture and various reading materials.

Office: Sangguniang Bayan Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens G2B – Government-to-Business G2G – Government-to-Government Who may avail: All applicants CHECKLIST OF REQUIREMENTS WHERE TO SECURE Valid ID Client Request Letter From sending office/ school CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Sign in Client 1. Check and verify None 5 minutes Admin. Aide VI Log Book, the existence of LLSO 1 submit request the document/ Secretary to the form/slip and get books/ reading SB payment slip materials if SB Office available and issue payment slip 2. Pay the 2. Issue Official Based on 5 minutes Revenue required fees at Receipt schedule Collection Clerk the Municipal below Municipal Treasury Treasury Office Office 3. Does research 3. Assist in the None 1 day Admin. Aide VI work search of LLSO 1 information Secretary to the SB SB Office TOTAL: 1 day

Schedule of Fees: Research Fees: PHP 100.00 a. Inside the Office PHP 15.00/hr b. Overnight PHP 100.00

MUNICIPAL PLANNING AND DEVELOPMENT OFFICE

EXTERNAL SERVICES

1. Provision of Technical Information

The municipal government provides technical information such as Socio-Economic Profile, Development Plans, Investment Plans, Accomplishment Reports and other vital documents to students, researchers, businessmen and others who need it for a specific/legal purpose.

Office: Municipal Planning and Development Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens G2G – Government-to-Government G2B – Government-to-Business Who may avail: All individuals, business establishments and government entities needing technical information and assistance CHECKLIST OF REQUIREMENTS WHERE TO SECURE Recent Valid ID Client/ Personal Request Letter (if any) Client/ sending office or school CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Present valid ID, 1. Receive None 5 minutes Planning Officer sign in Client Log request letter MPDC Book then inform/ and conduct MPDO submit request for brief the document or background information you interview need 2. Pay required 2. Issues Order Based on 5 minutes Revenue Collection fees at the of Payment schedule of Clerk Municipal Treasury fees below Municipal Treasury Office Office 3. Return to MPDO, 3. Prepare and None 5 minutes Planning Officer gives Official records MPDC Receipt and receive requested data MPDO requested data/ in the logbook document TOTAL: 15 Minutes

Schedule of Fees:

Research Fees: PHP 100.00 a. Inside the Office PHP 15.00/hr b. Overnight PHP 100.00

2. Provision of Technical Assistance in the Preparation of Project Proposals and Training Designs

The Planning Office provides technical assistance to barangays, accredited non- government organizations and other offices within the municipality in the preparation of project proposals, training designs and other skills trainings programs.

Office: Municipal Planning and Development Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens G2G – Government-to-Government G2B – Government-to-Business Who may avail: All individuals, business establishments and government entities needing technical assistance in the preparation of project proposals and training designs CHECKLIST OF REQUIREMENTS WHERE TO SECURE Recent Valid ID Client/ Personal Initial Proposal/ training design (if any) Client or sending office/ school CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Proceed to the 1. Assist client in None 10 minutes Planning Officer 1 MPDO, present a signing in the MPDC valid ID. Sign in Client Log Book MPDO client Log book and then conduct then inform/ an interview request for the regarding needed technical proposed project/ assistance training program

2. Present initial 2. Provide advice None 1 hour (may Planning Officer proposal/training and guidance for vary depending MPDC design the preparation of upon the MPDO project proposal/ teachability of training design client)

TOTAL: None 1 hour, 5 Minutes

3. Submission, Review and Endorsement of Barangay Annual Gender and Development (GAD) Plans and Budgets

In compliance with JMC Nos. 2016-01 and 2013-01 re Guidelines on the Localization of the Magna Carta of Women (MCW), barangays shall prepare and submit their GAD Plans and Budgets to the Municipal Planning and Development Office to ensure the alignment of the barangay GAD PPAs with priorities of the municipality and then from the MPDO, submit the same to the DILG MLGOO for review and endorsement. Reviewed and endorsed GPBS shall be returned to the concerned barangays, for incorporation in their AIPs and annual budgets.

Office: Municipal Planning and Development Office Classification: Complex Type of Transaction: G2G – Government-to-Government Who may avail: All 8 barangays CHECKLIST OF REQUIREMENTS WHERE TO SECURE Annual Gender and Development (GAD) Plan and Barangay Budget Transmittal Punong Barangay CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the 1. Receive the None 5 minutes Planning Officer 1 signed/approved Annual GPB and MPDC Annual Gender check if it MPDO and Development followed the (GAD) Plan and prescribed Budget format/ template 2. Wait for the 2.1. Review the None 5 minutes MPDC review and GAD Plan and endorsement Budget 2.2. Prepares None 5 minutes MPDC review comments and submit the same to the MLGOO 2.3. Review and None 10 minutes MLGOO endorse GPB 3. Received the 3. Return the None 5 minutes MLGOO review and review and endorsed GPB for endorsed GPB to incorporation in concerned their AIPs and barangay annual Budget TOTAL: None 25 minutes

MUNICIPAL BUDGET OFFICE

EXTERNAL SERVICES

1. Review and Endorsement of Barangay Budget

The Budget Office review proposed Barangay Budgets as to compliance with all the required budgetary requirements and PS limitations

Office: Municipal Budget Office Classification: Highly Technical Type of Transaction: G2G – Government-to-Government Who may avail: All 8 barangays CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Transmittal Letter Punong Barangay 2. Budget Message Punong Barangay 3. Appropriation Ordinance Sangguniang Barangay 4. Budget Expenditures and Sources of Finances / Local Barangay Treasurer Budget Preparation Forms 1-7 5. Annual Investment Plan (AIP) Barangay Secretary CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE 1. Submit 1.1. Receive the None 2 minutes Admin. Aide VI proposed Proposed Barangay LLSO 1 barangay budget Budget SB Secretary to the Office of SB Office the Sangguniang 1.2. Endorse the None 3 minutes Admin. Aide VI Bayan Proposed Budget to LLSO 1 the Local Finance SB Secretary Committee SB Office 1.3. Budget Office None 5 minutes Budget Officer 1 receive/ review MBO attachment of the budget proposal 1.4. Review and None 5 days Local Finance prepare comments/ Committee endorsement 1.5. Transmit None 5 minutes Municipal Budget comments/ Officer endorsement to the SB Office 2. Wait for the 2. Review and None 10 days Sangguniang review and Approval of the Bayan Members approval of the Proposed Barangay Sangguniang Budget Bayan 3. Receives the 3. Release the None 5 minutes Admin. Aide VI Sangguniang Sangguniang Bayan LLSO 1 Bayan Resolution Resolution SB Secretary SB Office TOTAL: None 15 days, 20 minutes

MUNICIPAL BUDGET OFFICE

INTERNAL SERVICES

1. Certification/ Approval of the Obligation Request of Disbursement Vouchers

The availability of appropriation/ allotment and funds obligated for a certain purpose by the Municipal Budget Officer

Office: Municipal Budget Office Classification: Simple Type of Transaction: G2G – Government-to-Government Who may avail: All Offices CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Disbursement Vouchers with Supporting Documents Municipal Accounting Office 2. Payroll Municipal Accounting Office 3. Purchase Requests Municipal Accounting Office 4. Obligation Request signed by Department Head (3 Municipal Budget Office copies) CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE 1. Submit 1.1. Receive the None 2 minutes Budget Officer 1 disbursement Obligation Request Municipal Budget vouchers/ claims with complete Officer with supporting requirements documents with 1.2. Determines None 5 minutes Budget Officer 1 3 copies availability of Municipal Budget Obligation appropriation/ Officer Request with allotment signature of the 1.3. Approve None 2 minutes Municipal Budget Department Obligation Request Officer Head 1.4. Number and None 3 minutes Budget Officer 1 record Obligation Municipal Budget Request Officer 1.5. Submit voucher, None 3 minutes Budget Officer 1 payroll or purchase Municipal Budget request to Accounting Officer Office 2. Wait for the 2. Review, approve None 10 minutes Municipal approval of the and forward to the Accountant voucher/ claim Municipal Treasury Office TOTAL: None 30 minutes

MUNICIPAL ACCOUNTING OFFICE

EXTERNAL SERVICES

1. Submission of Disbursement Vouchers (Barangay Transactions)

The availability of appropriation/ allotment and funds obligated for a certain purpose by the Municipal Budget Officer

Office: Municipal Budget Office Classification: Simple Type of Transaction: G2G – Government-to-Government Who may avail: All Offices CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Transmittal Letter Barangay Treasurer 2. Punong Barangay Certification Punong Barangay 3. Disbursement Vouchers (DVs) with supporting Barangay Treasurer documents 4. Personal Appearance of the Barangay Treasurer

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit 1. Evaluate and None 25 minutes Barangay Disbursement reviews submitted Bookkeeper Vouchers and the documents Municipal supporting Accounting Office documents to the Barangay Bookkeeper 2. Submit the 2. Receives the None 5 minutes Municipal evaluated and evaluated and Accountant reviewed reviewed DVs and Disbursement the supporting Vouchers and the documents and supporting signs the documents to the Transmittal Letter Municipal Accountant TOTAL: None 30 minutes

MUNICIPAL ACCOUNTING OFFICE

INTERNAL SERVICES

1. Processing of Cash Advance

To safeguard the use and disposition of the Municipal Government Assets and to determine its liabilities from claims, pre-audit is undertaken by the Municipal Accountant to determine that all the necessary supporting documents of the vouchers/claims are submitted.

Office: Municipal Accounting Office Classification: Simple Type of Transaction: G2G – Government-to-Government Who may avail: All employees of the LGU CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Field/ Activity Current Expenses (COE) 2. Travelling Allowances Office of the Municipal Mayor - Approved Travel Order - Duly approved Itinerary of Travel 3. Disbursement Voucher CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the 1.1. Evaluates None 5 minutes Municipal Disbursement and reviews Accountant Voucher and the submitted Municipal supporting documents Accounting Office documents to the 1.2. Signs the None 2 minute Municipal Office of the voucher as to Accountant Municipal Accounting completeness of Municipal Office for pre-audit supporting Accounting Office documents 2. Submit the pre- 2. Signs the None 2 minutes Municipal audited voucher to voucher as to Treasurer the Treasurer’s Office availability of Municipal for signing as to funds Treasury Office availability of funds 3. Secure the 3. Approves the None 5 minutes Municipal Mayor approval and voucher/ cash Office of the signature of the advance Municipal Mayor Municipal Mayor 4. Return the 4.1. Prepares the None 5 minutes Revenue approved/ signed check Collection Officer voucher together with Municipal supporting Treasury Office documents to the 4.2. Signs the None 5 minutes Municipal Office of the Check Treasurer Municipal Treasurer Office of the for checking Municipal Treasurer

4.3. Signs the None 5 minutes Municipal Mayor check OMM

5. Return the approved

TOTAL: None 15 minutes

2. Processing of Municipal claims To safeguard the use and disposition of the municipal government assits and to determine its liabilities from cliam. Pre-audit is undertaken by the municipal accountant to check if all necessary supporting documents of vouchers/claims are submitted or complied with.

Office: Municipal Accounting Office Classification: Simple Type of Transaction: G2G – Government-to-Government Who may avail: All employees of the LGU CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. Approved Obligation Request b. Approved Purchased Request c. BAC Recommendation d. Accomplished Canvass / Bid e. Approved Purchased Order f. Accomplished Acceptance / Inspection g. Other supporting documents that the COA requires for Pre-Audit like attendance sheet, minutes, etc. CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit supporting Process Income None 10 minutes Municipal documents for tax withheld Accountant pre-audit certificate and Municipal issue to the client Accounting Office 2. Wait for the None 3 minutes processing and a. Signs Box A of release of pre- the voucher audit and forward to disbursements the Treasury voucher and Office forward to the NOTE : Response treasury time is reckon from the time complete and valid supporting documents are submitted. It does

include the waiting time which may vary depending on the number of DVs that needs to be processed b. Sign the Box B of 2 minutes Sylvia C. Chakiwag the Municipal Treasurer disbursement voucher and forward to the Mayor/ Vice Mayor c. Sign Box C of the 2 minutes Municipal Mayor / disbursement Municipal Vice voucher and Mayor forward to the Treasury for check preparation. d. Prepare and None 5 minutes Municipal sign check then Treasurer forward to Mayor / Vice Mayor for countersigning of check then forward to Accounting Office e. Countersigns 3 minutes Municipal Mayor / check and Municipal Vice forward to Mayor accounting office f. Prepare 5 minutes accountant’s advice of local check and bring it to LBP. Return disbursement voucher TOTAL: None 20 minutes

3. Processing of Barangay Claims To safeguard the use and disposition of the municipal government assets and to determine its liabilities from claim. Pre-audit is undertaken by the municipal accountant to check if all necessary supporting documents of vouchers/claims are submitted or complied with.

Office: Municipal Accounting Office Classification: Simple Type of Transaction: G2G – Government-to-Government Who may avail: All employees of the LGU CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. Approved Obligation Request b. Approved Purchased Request c. BAC Recommendation d. Accomplished Canvass / Bid e. Approved Purchased Order f. Accomplished Acceptance / Inspection g. Other supporting documents that the COA requires for Pre-Audit like attendance sheet, minutes, etc. CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit supporting Receive None 5 minutes Municipal documents for document and Accountant pre-audit evaluate 2. Wait for the Process None 5 minutes processing and disbursement release of pre- voucher audit disbursement voucher are as follows TOTAL: None 10 minutes

4. Issuance of Certificate of Income Tax Withheld from Employees Government employees’ income taxes are withheld pursuant to the National International Revenue Code. The Certificate of Compensation Payment/Tax withheld is annually given to show proof that tax due to employees have been paid.

Office: Municipal Accounting Office Classification: Simple Type of Transaction: G2G – Government-to-Government Who may avail: All employees of the LGU CHECKLIST OF REQUIREMENTS WHERE TO SECURE

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE

1. Sign client log Process Income None 10 minutes Municipal book and wait for the tax withheld Accountant processing and certificate and Municipal releasing of issue copy to the Accounting Office documents client TOTAL: None 10 minutes

5. Issuance of Certificate Net Take Home Pay/Certification from Payroll or Remittance Employees shall secure from the accounting office of the certificate of net take home pay or certification regarding payroll deductions or remittances.

Office: Municipal Accounting Office Classification: Simple Type of Transaction: G2G – Government-to-Government Who may avail: All employees of the LGU CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Official Receipt Treasury Office

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Pay Certification Receive 5 minutes Treasury Office fee payments of provide official receipt to the client 2. Present OR to the Acknowledge the None 10 minutes Municipal Accounting office OR for the Accountant then wait for the certification and Municipal processing and Process Net Take Accounting Office releasing of Home Pay and documents other certificate and provide copy to the client TOTAL: None 15 minutes

SCHEDULE OF FEES: Certification Fee PHP 50.00 DST PHP 30.00 TOTAL: P80.00

MUNICIPAL ENGINEERING OFFICE

EXTERNAL SERVICES

1. Issuance of Building Permit, Electrical Permit and Occupancy Permit It is a document issued by the Municipal Engineering Office – Local Building Office to ensure safe occupancy and conforms to the provisions of P.D. 1096 also known as the “National Building Code of the Philippines” and its Implementing Rules and Regulations.

Office: Municipal Engineering Office Classification: Indigenous Building – Simple Standard Building Structure: 1-storey Building – Complex 2-storey Building and above – Highly Technical Type of Transaction: G2C – Government-to-Citizens, G2G – Government-to- Government. G2B – Government-to-Business Who may avail: Building, Electrical and Occupancy Permits Applicants CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Building/Drawing Plans Concerned Licensed & Registered Professionals 2. Detailed Cost Estimates Concerned Licensed & Registered Professionals 3. Lot title and Tax Declaration Municipal Assessor’s office 4. Other Certification (if applicable) 5. Barangay Clearance Barangay Hall 6. Community Tax Certificate (CTC) Municipal Treasury Office (MTO) 7. Fire Safety Permit BFP CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE 1. Submit 1.1. Receive the None 5 Minutes Engineering Staff complete requirements and MEO requirements check their and pay required completeness fees 1.2. Assess fees Based on 10 minutes Engineering Staff and prepare Order schedule of MEO fees of Payment 2. Accompany 2.1. Conduct None 4 hours (may Engineering Staff inspectors during evaluation of vary depends MEO on-site drawing plans and on location) inspection on-site inspection 2.2. Prepare and None 20 minutes Engineering Staff sign Permit MEO

3. Receive the 3. Release the None 5 minutes Engineering Staff Approved Permit Approved Permit MEO TOTAL: 4 hours, 40 minutes

MUNICIPAL ASSESSMENT OFFICE

EXTERNAL SERVICES

1. New/ Re-Assessment of Property Valuation

Re-assessment of property valuation or correction of assessment is done when there is a change in physical attributes of property (e.g. partial destruction, dilapidated structures, etc.)

New assessment of property is often requested by the client who wants to declare their undeclared property.

Office: Municipal Assessment Office (MAssO) Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Owners of Real Properties located in Sadanga CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request letter duly signed by the Punong Barangay Client 2. Authorization letter (if owner is not present) Client 3. Real Property Tax Receipt MTO CLIENT AGENCY ACTIONS FEES PROCESSING PERSON STEPS TO BE TIME RESPONSIBLE PAID 1. Sign in the Client Log Tax Mapper II 1. Verify submitted Book and None 5 minutes Municipal Assessor documents submit MAssO request letter 1.2. Assess fees and Tax Mapper II advise client to pay at None 2 minutes Municipal Assessor the Municipal MAssO Treasury Office 2. Payment 2.1. Receive payment Revenue PHP of required and issue Official 3 minutes Collection Clerk 560.00 fees Receipt MTO 2.2. Site inspection/ 5 hours physical survey. (May vary Tax Mapper II Preparation and None depending on Municipal Assessor printing of survey plan land area and MAssO and other documents. property location)

2.3. Transmittal to the Tax Mapper II Provincial Assessor None 3 days Municipal Assessor for Approval MAssO

3. Receive Tax Mapper II 3. Release the Tax the Tax None 5 minutes Municipal Assessor Declaration Declaration MAssO TOTAL: PHP 3 days 560.00 5 hours, 15 minutes

SCHEDULE OF FEES: New/ Re-Assessment of Property Valuation New / Re-assessment fee PHP560.00 TOTAL: PHP560.00

2. Appraisal and Assessment of New Building or Machinery

This service is requested by a tax payer who wants to declare his newly constructed building or newly installed machinery and be issued an owners copy of tax declaration.

Office: Municipal Assessment Office (MAssO) Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Blue Print of approved building plan Client 2. Building permit or Occupancy Permit Municipal Engineering Office 3. Sworn Statement of Owner (if Building Permit is not Client available) CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE

1. Sign in the Tax Mapper II 1. Verify submitted/ Client Log Book Municipal presented None 5 minutes and submit Assessor documents request letter MAssO 1.2. Assess fees Tax Mapper II and advise client to Municipal pay at the None 2 minutes Assessor Municipal Treasury MAssO Office

2.1. Receive Revenue 2. Payment of PHP payment and issue 3 minutes Collection Clerk required fees 560.00 Official Receipt MTO

2.2. Inspection and appraisal of building or 5 hours Tax Mapper II machinery. (May vary Municipal Preparation and None depending on Assessor printing of the property’s MAssO appraised building size & location) and other needed documents.

2.3. Transmittal to Tax Mapper II the Provincial Municipal None 3 days Assessor for Assessor Approval MAssO Tax Mapper II 3. Receive the 3.1. Release the Municipal None 5 minutes Tax Declaration Tax Declaration Assessor MAssO TOTAL: PHP 3 days, 560.00 5 hours, 15 minutes

SCHEDULE OF FEES: Appraisal and Assessment of New Building or Machinery Appraisal and assessment fee PHP560.00 TOTAL: P560.00

3. Processing for Re-Classification of Land Use

This service is requested by a tax payer for purposes of declaring the predominant use of the property.

Office: Municipal Assessment Office (MAssO) Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: Owners of Real Properties located in Sadanga CHECKLIST OF REQUIREMENTS WHERE TO SECURE Owners Letter Request Land Owner Latest Real Property Tax Receipt Client CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE 1. Sign in the 1.1. Check Tax Mapper II Client Log Book requirements None 5 minutes Municipal Assessor and present presented and verify MAssO requirements property requested 1.2. Explain the Tax Mapper II conditions to happen None 10 minutes Municipal Assessor for such MAssO reclassification 1.3. Assess fees and Tax Mapper II advise client to pay at None 2 minutes Municipal Assessor the Treasury Office MAssO 2.1. Receive Revenue Collection 2. Payment of PHP payment and issue 3 minutes Clerk required fees 560.00 Official Receipt MTO

2.2. Inspection and verification of the 5 hours subject property. (may vary Tax Mapper II Preparation and None depending of the Municipal Assessor printing of inspected location of MAssO property and other property) documents needed. 2.3. Transmittal to Tax Mapper II the Provincial None 3 days Municipal Assessor Assessor for MassO approval 2.4. Review and Provincial Assessor approve the None 10 minutes Provincial Capitol document 3. Receive the Tax Mapper II 3.1. Release the New New Tax None 5 minutes Municipal Assessor Tax Declaration Declaration MAssO TOTAL: PHP 3 days 560.00 5 hours, 35 minutes

SCHEDULE OF FEES: Processing for Re-Classification of Land Use Re-Classification of Land Use PHP560.00 TOTAL: P560.00

4. Issuance of Certified True Copy/ Photocopy of Tax Declaration and other Certifications

This document is often requested by a tax payer or his authorized representative who wants to secure a certified true copy of Tax Declaration (TD) and other certifications (e.g. landholdings, non-improvement, latest tax declaration, etc.) for personal records or for legal purposes.

CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE

1. Sign in the 1. Receive request None 3 minutes Tax Mapper II Client Log Book and advice the client Municipal Assessor and inform to pay Certification MAssO request Fee at the Municipal Treasury 2. Payment of 2.1. Receive PHP 5 minutes Revenue Collection Certification Fee payment and issue 50.00 Clerk Official Receipt MTO 2.2. Prepare the tax None 25 minutes Tax Mapper II declaration and/or Municipal Assessor certification MAssO

3. Receive the 3. Release the None 2 minutes Tax Mapper II Certified True Certified True Copy Municipal Assessor Copy of Tax of Tax Declaration/ MAssO Declaration/ Certification Certification TOTAL: PHP 35 minutes 50.00

SCHEDULE OF FEES: Issuance of Certified True Copy/ Photocopy of Tax Declaration and other Certifications

Certified True Copy/ Photocopy of Tax PHP50.00 Declaration TOTAL: PHP50.00

5. Issuance of Survey Plan/ Sketch Plan of the Property

This document is often requested by a tax payer or his authorized representative who wants to secure Survey Plan/ Sketch Plan for personal records or for legal purposes.

Office: Municipal Assessment Office (MAssO) Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Owners of Real Properties located in Sadanga CHECKLIST OF REQUIREMENTS WHERE TO SECURE Official Receipt of Certification Municipal Treasury Office Current Tax Declaration CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE 1. Sign in the 1. Receive request None 3 minutes Tax Mapper II Client Log Book and advice the client Municipal Assessor and inform to pay Certification MAssO request Fee at the Municipal Treasury

2. Payment of 2.1. Receive PHP 5 minutes Revenue Collection Certification Fee payment and issue 50.00 Clerk Official Receipt MTO 2.2. Prepare and None 25 minutes Tax Mapper II print survey/ sketch Municipal Assessor plan MAssO 3. Receive copy 3.1. Release copy of None 2 minutes Tax Mapper II of survey/ survey/ sketch plan Municipal Assessor sketch plan MAssO TOTAL: PHP 35 minutes 50.00

SCHEDULE OF FEES: Issuance of Survey Plan/ Sketch Plan of the Property Survey Plan/ Sketch Plan fee PHP50.00 TOTAL: PHP50.00

6. Processing Transfer/Subdivision of Real Property

An updated owner’s copy of tax declaration is issued upon transfer of ownership of subject property from the previous to the new owner or as a result of subdivision or consolidation of real property.

Office: Municipal Assessment Office (MAssO) Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Owners of Real Properties located in Sadanga CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Deed of Conveyance (Sale, Donation, Quitclaim, etc.) Client 2. Deed of Partition (if subdivided) Client 3. Real Property Tax Receipt (transferred property) Client 4. Photocopy of Title (if Titled)/ Tax Declaration Client 5. Approved Subdivision/Consolidation Plan Registry of Deeds 6. BIR Clearance (payment of capital gains tax/estate tax, etc.) BIR 7. DAR Clearance (if agricultural) Client 8. Certificate of Registration with Official Receipt Registry of Deeds CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE 1. Sign in the 1.1. Check/ verify all None 10 minutes Tax Mapper II Client Log Book presented necessary Municipal Assessor and present requirements MAssO requirements 1.2. Assess fees and None 5 minutes Tax Mapper II advise client to pay at Municipal Assessor the Municipal MAssO Treasury

2. Payment of 2.1. Receive Based on 5 minutes Revenue Collection the assessed payment and issue assessed Clerk fee Official Receipt fee MTO 2.2. Prepare, review None 3 day Tax Mapper II and transmit the Municipal Assessor documents MassO 2.3. Review and None 10 minutes Provincial Assessor approve the documents 3. Receive the 3.1. Release Tax None 5 minutes Tax Mapper II New Tax Declaration Municipal Assessor Declaration MAssO TOTAL: PHP 3 day, 50.00 35 minutes

SCHEDULE OF FEES: Processing Transfer/Subdivision of Real Property Transfer/Subdivision of Real Property PHP50.00 fee TOTAL: PHP50.00

7. Processing Cancellation of Tax Declaration

Cancellation of property is often requested by the client who wants to cancel the tax declaration of their property due to erroneous declaration, duplication and totally traversed by a road or river.

Office: Municipal Assessment Office (MAssO) Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Owners of Real Properties located in Sadanga CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request for Cancellation Owner 2. Current Tax Declaration Owner 3. Real Property Tax Receipt Municipal Treasury Office - Tax Clearance - Cancellation Fee CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE 1. Sign in the 1.1. Verify None 5 minutes Tax Mapper II Client Log Book requirements Municipal Assessor and submit submitted MAssO requirements 2. Client/ 2.1. Conduct on-site None 3 hours (may Tax Mapper II owners will inspection and vary Municipal Assessor accompany the validation of the depending on MAssO Inspection subject property the location of the property

Team for on-site inspection 2.2. Preparation and None 1 hour, 30 Tax Mapper II processing of the minutes documents 2.3. Review and None 5 minutes Municipal Assessor endorse to the MAssO Provincial Assessor for Approval 2.4. Approve Notice None 5 minutes Provincial Assessor of Cancellation of Assessment 3. Receive the 3.1. Release Notice None 5 minutes Tax Mapper II Notice of of Cancellation of Municipal Assessor Cancellation of Assessment MAssO Assessment TOTAL: 4 hours, 50 minutes

SCHEDULE OF FEES: Processing Cancellation of Tax Declaration Tax Clearance PHP 80.00 Cancellation Fee PHP 50.00 TOTAL: PHP130.00

MUNICIPAL TREASURY OFFICE

EXTERNAL SERVICES

1. Issuance of Community Tax Certificate (CTC)

A Community Tax Certificate (CTC) is a basic document acquired by any individual or citizen at least 18 years of age and above or juridical being for identifying himself and his residence which can be used for legal transaction. Natural and juridical person may secure a CTC.

Office: Municipal Treasury Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Any natural person at age 18 and above and juridical being from Sadanga, Mountain Province CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Any valid ID Client 2. Previous CTC/ Withhold Tax Certificate if Client available CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1. Accept and None 5 minutes Revenue Revenue evaluate Collection Clerk Collection Clerks requirement Municipal Treasury and present Office required document 2. Affix thumb 2. Prepare the Basic: For 5 minutes Revenue mark and CTC individuals – Collection Clerk signature P5.00 + 1.00 Municipal Treasury for every Office P1,000.00 gross income 3. Pay the due 3. Receive None 5 minutes Revenue amount and payment and Collection Clerk receive CTC issue CTC Municipal Treasury Office

TOTAL 15 minutes

2. Issuance of Official Receipt for Business Tax

Business tax as imposed on the income of business entity doing business in Sadanga, Mountain Province with certain limitations as provided under Section 142 of RA 7160.

Office: Municipal Treasury Office Classification: Simple Type of Transaction: G2B – Government-to-Business Who may avail: All business owner and/or those who wishes to engage in any trade or commercial activity in Sadanga, Mountain Province CHECKLIST OF REQUIREMENTS WHERE TO SECURE Order of payment/ computation sheet BPLO/ Municipal Treasury Office CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1. Receive and None 3 minutes Revenue Revenue check the order Collection Clerk Collection Clerks of payment/ Municipal and present order business Treasury Office of payment computation slip 2. Pay the tax due 2. Accept Based on 5 minutes Revenue as indicated in the payment and assessment Collection Clerk order of payment/ issue Official for Municipal business Receipt computation Treasury Office computation slip As

3. Claim Official 3. Release None 2 minute Revenue Receipt Official Receipt Collection Clerk Municipal Treasury Office

TOTAL None 10 minutes

3. Issuance of Certification/ Tax Clearance

Issuance of certification or tax clearance is a provision from the Revenue Code of Sadanga, Mountain Province.

Office: Municipal Treasury Office (MTO) Classification: Simple Type of Transaction: G2C – Government-to-Citizen Who may avail: Any resident individual in the municipality Any tax payer whether resident or non-resident who owns business or real property located within the jurisdiction of this municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. For Certification for/of NO BUSINESS/ NO PROPERTY MTO/ Assessor’s Office 2. Barangay Clearance/ Certificate of Residency Barangay Hall 3. Current Official Receipt of RPT if available Municipal Treasury Office CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit 1. Interview/ None 4 minutes Revenue requirements verification of Collection Clerk records MTO

2. Pay prescribed 2. Accept fee and Based on 5 minutes Revenue fee/s prepare Tax assessed Collection Clerk Clearance value MTO Certificate

3. Claim Tax 3. Release of None 1 minute Revenue Clearance document Collection Clerk Certificate MTO

TOTAL None 10 minutes

4. Issuance of Real Property Tax Receipt (RA 7160-LGC 1991)

Real Property Tax (RPT) – it is a yearly AD VALOREM TAX on real property such as land machinery & other improvement not specifically exempted under the law (Sec. 23 of Local Government Code).

Office: Municipal Treasury Office (MTO) Classification: Simple Type of Transaction: G2C – Government-to-Citizen Who may avail: Any individual natural or juridical that owns property within the territory of Sadanga CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Order of Payment Municipal Assessor’s Office 2. Previous Official Receipt Client CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Present order 1.1. Receive Order None 1 minute Revenue of Payment / of Payment/ Collection Clerk Previous OR Requirements MTO

1.2. Verify and None 5 minutes Revenue assess tax due Collection Clerk MTO

2. Pay tax due 2. Receive Based on 3 minutes Revenue payment and issue assessed Collection Clerk Official Receipt value MTO

3. Claim RPT/ 3. Release RPT/ None 1 minute Revenue Official Receipt Official Receipt Collection Clerk MTO

TOTAL None 10 minutes

MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE

EXTERNAL SERVICES

1. Issuance of Certificate of Indigency

It is a certification issued to individuals who may be assessed to belong to indigent families. It is needed by some individuals to avail of certain services from other agencies, charitable institutions and non-government organization.

Office: Municipal Social Welfare and Development Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Indigent Citizens of Sadanga CHECKLIST OF REQUIREMENTS WHERE TO SECURE Barangay Certificate of Low Income Barangay Hall Valid ID Card Client

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Sign in Client 1.1. Intake/ None 10 minutes MSWDO Log book and interview with the Municipal Social undergo interview client Welfare Development Office 1.2. Preparation Non3 10 minutes MSWDO and approval Municipal Social certificate Welfare Development Office 2. Claim 2. Issue/ release None 5 minutes MSWDO Certificate of the Certificate of Municipal Social Indigency Indigency/ Welfare Eligibility Development Office TOTAL: None 25 Minutes

2. ISSUANCE OF SENIOR CITIZEN’S IDENTIFICATION CARD (ID)

The Senior’s Citizens Identification Card is issued to all Sadanga residents who reached the age of 60. The card is used to avail of privileges and discounts as provided for by the Expanded Senior Citizens Act of 2003 (RA 9257).

Office: Municipal Social Welfare and Development Office/ Office of the Senior Citizens Affairs (OSCA) Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Senior Citizens CHECKLIST OF REQUIREMENTS WHERE TO SECURE 3 pcs. 1x1 ID Picture Client Birth Certificate or any other document Municipal Civil Registry, etc. to show proof that you have turned 60 years old Filled – up Application Form Municipal Social Welfare and Development Office CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Sign in Client 1. Receive and None 5 minutes Social Welfare Log book and assess Officer 1 submit complete requirements MSWDO requirements 2. Accomplish 2.1. Review None 5 minutes MSWD Officer application form application form MSWDO 2.2. Prepare ID None 5 minutes Social Welfare Cards Officer 1 MSWDO 2.3. Approve/ Sign None 5 Minutes OSCA Head ID Card Municipal Mayor 3. Claim/ receive 3. Issue approved None 5 minutes Social Welfare the signed ID and signed ID Officer 1 Card Card MSWDO TOTAL None 25 Minutes

3. ISSUANCE OF PERSONS WITH DISABILITIES (PWDs) IDENTIFICATION CARD (ID)

The ID Card is issued to persons with permanent disability of the Municipality. The card is used to avail of privileges and discounts as provided in the Magna Cart of Persons with Disabilities (PWDs) in RA 9442.

Office: Municipal Social Welfare and Development Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: PWDs CHECKLIST OF WHERE TO SECURE REQUIREMENTS 1. For Apparent Disability a. Medical Certificate Licensed Private or Government Physician b. School Assessment Licensed teacher duly signed by the School Principal c. Certificate of Disability Head of the Business Establishment/ NGO 2. For Non-apparent Disability a. Medical Certificate Licensed Private or Government Physician CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Visit office and 1. Conduct None 5 minutes Social Welfare undergo interview interview Officer 1 MSWDO 2. Accomplish the 2.1. Assist the None 5 minutes Social Welfare application form client in filling up Officer 1 the application MSWDO form 2.2. Prepares the None 5 minutes Social Welfare ID Card Officer 1 MSWDO 2.3. Approve/sign None 5 Minutes MSWDO ID Cards Municipal Mayor 3. Claim/ receive 3. Issue approved None 5 minutes MSWDO the signed ID Card and signed ID Municipal Social Card Welfare Development Office TOTAL None 25 minutes

4. ISSUANCE OF SOLO PARENTS IDENTIFICATION CARD (ID)

It is the issuance of identification card to solo parents for them to avail of benefits and privileges pursuant to the provisions of RA 8970 known as the Solo Parents Welfare Act of 2000, An act providing for the benefits and privileges to solo parents and their children. Solo parent is any individual who falls under any of the following categories: 1. A woman who gives birth as a result of rape and other crimes of chastity; 2. Parent left alone with the responsibility of parenthood or death of spouse; 3. Parent left solo with the responsibility of parenthood while the spouse is detained or is serving sentence for a criminal conviction of at least one year; 4. Parent left solo with the responsibility of parenthood due to mental incapacity of spouse as certified by a medical practitioner; 5. Parent left solo with the responsibility of parenthood due to legal separation or de facto separation; 6. Parent left solo with the responsibility of parenthood due to declaration of nullity or annulment of marriage; 7. Parent left solo with the responsibility of parenthood due to abandonment of spouse; 8. Unmarried father or mother who has preferred to keep and rear his children.

Office: Municipal Social Welfare and Development Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Solo Parents CHECKLIST OF REQUIREMENTS WHERE TO SECURE Proof of being a solo parent Client Application Form MSWDO CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Visit office and 1. Conduct None 5 minutes Social Welfare undergo interview interview Officer 1 MSWDO 2. Accomplish 2.1. Provide None 5 minutes Social Welfare application form application form Officer 1 and Assist the MSWDO client in filling up the form 2.2. Prepare ID None 5 minutes Social Welfare Card Officer 1 MSWDO 2.3. Review and None 5 minutes MSWDO sign ID Card

3. Claim/ receive 3. Issue approved None 5 minutes Social Welfare the signed ID Card and signed ID Officer 1 Card MSWDO TOTAL None 25 minutes

5. PREPARATION AND ISSUANCE OF SOCIAL CASE STUDY REPORT

The social case study report is needed by individuals or families who are in crisis situation and are needing social welfare interventions. The document is used to avail of services within the LGU. Also, it is used for referral purpose to other agencies, institutions and NGOs.

Office: Municipal Social Welfare and Development Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: Any bonafide resident of Sadanga who belongs to marginalized group of families CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Medical/ Clinical Abstract Attending Physician 2. Barangay Certificate of Low Income/ Indigency 3. Any valid ID of the client CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Visit office and 1. Intake/ None 20 minutes Social Welfare provide data interview with the Officer 1 information client MSWDO (interview)

2. Wait for the 2.1. Encode and None 3 hours Social Welfare preparation of prepare the Officer 1 Social Case Study Social Case MSWDO Report Study Report 2.2. Review and None 5 minutes MSWDO sign the report Municipal Mayor 2. Claim/ receive 3. Issue/ release None 5 minute Social Welfare Social Case study Social Case Officer 1 Report Study Report MSWDO

TOTAL: None 3 hours, 30 minutes

MUNICIPAL CIVIL REGISTRY OFFICE

EXTERNAL SERVICES

1. Issuance of Certified True Copy/ Transcription of Birth, Marriage and Death Certificates

Civil registry documents such as birth, marriage and death certificates maybe availed of by securing a certified transcript from the Municipal Civil Registry Office.

Office: Municipal Civil Registry Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Valid I.D. Concerned agency CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit request 1. Receive request None 5 minutes LCR Staff and interview

1.1. Verification of None 20 minutes LCR Staff

the civil registry documents 1.2. Issue None 2 minutes LCR Staff payment slip 2. Pay required 2.1. Receive based on 3 minutes Revenue Collector fee at the payment and schedule MTO Treasury Office issue Official of fees Receipt below 2.2. Type/encode, None 25 minutes LCR Staff transcribe and sign document 3. Receive 3. Release the None 5 minutes PMC Team certified certified true copy document

TOTAL 1 hour

2. REGISTRATION OF BIRTH AND MARRIAGE CERTIFICATES

Republic Act NO. 3753 mandates that acts, events, legal instruments and court orders/decrees concerning the civil status of persons shall be recorded. The birth of a child must be registered within thirty (30) days from birth at the Municipal Civil Registry Office.

The Certificate of Marriage of a Civil or church wedding must be submitted within fifteen (15) days after the solemnization of marriage and Certificate of Marriage exempted with Marriage License per Family Code of the Philippines must be submitted within thirty (30) days after the solemnization of marriage. Registration of birth and marriage certificate is free of charge, pursuant to Sec. 6, P.D. No. 651.

Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Valid I.D. Concerned agency CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Write/ fill up 1. Receive the None 5 minutes LCR Staff forms and filled out forms, submit interview 1.2. Review and None 30 minutes LCR Staff verify entries 2. Wait for 2. Encode entries, None 30 minutes LCR Staff encoding of print and sign MCR entries and sign MCRO 3. Receive 3. Release None 5 minutes LCR Staff accomplished Certificate Certificate and sign TOTAL: NONE 1 hour, 10 minutes

3. REGISTRATION OF DEATH CERTIFICATES

Republic Act NO. 3753 mandates that acts, events, legal instruments and court orders/decrees concerning the civil status of persons shall be recorded. Registration of the Certificate of Death (COD) with the Municipal Civil Registry Office within the period of thirty (30) days from death is mandatory.

Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Submit 1. Receive filled None 30 minutes LCR Staff documents out form and prepared and verify entries and signed by the issue payment concerned health slip officer for verification of entries 2. Pay amount due 2.1. Receive PHP 45.00 5 minutes Revenue at the municipal payment and Collector treasury office and issue Official MTO return at the MCR Receipt Office 2.2. Encode, None 30 minutes LCR Staff print, sign and MCR register the Certificate of Death (COD) 3. Get approved 3. Release Death None 5 minutes LCR Staff death certificate Certificate MCR

TOTAL: PHP 45.00 1 hour, 10 minutes

SCHEDULE OF FEES – Death Certificate 1. Burial Permit PHP 10.00 2. Exhumation of cadaver Permit PHP 10.00 3. Removal of Cadaver Permit PHP 10.00 4. DST PHP 15.00 TOTAL: PHP 45.00

4. APPLICATION FOR A MARRIAGE LICENSE

All couples (either one or both must be resident of Sadanga) of legal ages intending to get marry must apply for marriage license at the Municipal Civil Registry Office. A Marriage License is valid in any part of the Philippines for a period of 120 days from the date of issue.

Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: All couples (either one or both must be resident of Sadanga) of legal ages intending to get married CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Birth Certificates of the Contracting Parties MCRO 2. Parent consent for applicant below 21 years old 2. Parental Advice for 21 and 25 years old respectively MCRO 3. Certificate of No Marriage (CENOMAR) for 23 years old and PSA above 4. Certificate of Legal Capacity to Contract Marriage for citizens of PSA Foreign Country 5. Death Certificate of deceased spouse, for widow/ widower PSA applicant 6. Application for Marriage License Form MCR Office CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Submit 1.1. Check and verify None 5 minutes LCR Staff complete the requirements MCR requirements submitted. 1.2. Review filled out None 5 minutes LCR Staff forms and issue MCR payment slip 2. Pay the 2.1. Attach Official 5 minutes LCR Staff required fee and Receipt and MCR present Official schedule the release Receipt of the marriage license 2.2.Print and Post None 5 minutes LCR Staff Notice of Application MCR

3. Claim the 3. Release the None 5 minutes LCR Staff Marriage License Marriage License MCR

TOTAL: 25 minutes

SCHEDULE OF FEES – MARRIAGE LICENSE 1. Marriage Application Fee PHP 100.00 2. Marriage Counseling Fee (RHU & MSWDO) PHP 100.00 3. Marriage License PHP 2.50 4. Addt’l Marriage License PHP 100.00 5. Seedling (P100) 2 seedlings & 1 free seedling PHP 0 TOTAL: PHP .00

5. Application for Delayed Registry of Birth, Marriage and Death Delayed registration of birth, marriage and death must be filed at the Municipal Civil Registry office following the lapse of the prescribed period of 30 calendar days from birth, marriage or death. Ten days posting of application per IRR of Act No. 3753

Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: All couples (either one or both must be resident of Sadanga) of legal ages intending to get married CHECKLIST OF REQUIREMENTS WHERE TO SECURE For delayed registration of Birht a. Philippine Statistics Authority Negative Certification of Birth PSA b. At least 2 public or private personal records or registrant c. Affidavit of two disinterested persons Office of the Mayor d. Affidavit of the registrant collaborated by two disinterested Office of the Mayor persons (if the registrant is not the informant) e. Certificate of Live Birth (prepared by health workers, midwifes, nurses or attending physicians) For delayed registration of Marriage a. Philippine Statistics Authority Negative Certification of Birth b. Copy of Certificate of marriage c. Affidavit of husband and wife d. Affidavit of two disinterested persons e. Affidavit or certification of solemnizing officer f. Certificate of Marriage prepared by solemnizing officer/ any authorized representative. For delayed registration of Death

a. PSA negative results of registration b. Barangay Captain’s certification c. Affidavit of two disinterested persons d. Certificate of Death (prepared and signed by concerned physician, health personnel CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Submit 1.1. Check and verify None 5 minutes LCR Staff complete the requirements MCR requirements submitted. Print and Post Notice 5 minutes LCR Staff of Application MCR

2. pay the 10 minutes Treasury RCC required fees at Staffs the Municipal Treasury Office 3. Get a copy of Release the None 5 minutes LCR Staff the registered document MCR document.

Note: submit to PSA for endorsement and request for security paper (SECPA) TOTAL: 25 minutes

SCHEDULE OF FEES – Delayed Registry of Birth, Marriage and Death 1. Verification fee PHP 20.00 2. DST PHP 15.00 TOTAL: PHP 35.00

6. Change of First Name, Nickname and for correction of clerical or typographical error Republic Act Nos. 9084 and 10172 authorizes the Municipal Civil Registrar to: 1. Correct clerical or typographical errors in any entry and change of first name or nickname 2. Correct clerical or typographical errors in the day and month in the date of birth or sex In the civil registry without need of a judicial order. However, any petition to correct that would subsequently change the nationality and birth of a person is not allowed and must be filed with the proper court. Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: Registered individual at the LCR who has corrections or clerical errors on their records. CHECKLIST OF REQUIREMENTS WHERE TO SECURE Change of First Name / Correction of birthdate and sex a. Civil registry document in PSA Security paper PSA b. Certificate of Baptism or school records (form 137, diploma) School c. Police clearance PNP d. NBI clearance NBI e. Employee’s clearance with no Pending Administrative case, if employed or Affidavit of No Income/Affidavit of Non- employment In addition to the above, present any 2 of the following a. Voter’s Registration Record/ Voter’s ID or any Valid ID COMMELEC b. Driver’s License, if applicable c. Marriage Contract (if applicable) MLCR d. Birth Certificate of children (if applicable) MLCR e. Business Permit, if self-employed OMM f. School Clearance with no pending Administrative case, if School student g. Other applicable records Additional requirements for correction of sex a. Medical Records MHO b. Medical Certification MHO c. News Paper Publication Correction of clerical error I. Certificate of Live Birth • Certificate of Live Birth in PSA Security Paper • Certificate of Baptism • School Records (form 137, diploma) • Marriage Contract if applicable

• Birth Certificate of Children if applicable Additional requirements for correction of Parents Name • Birth Certificate of Father of Mother • Marriage Contract of Parents and Petitioner • Birth Certificate of at least 2 siblings of documents owner/Petitioner, if applicable • Birth certificate of at least 2 siblings of Father or Mother • Voter registration Record or valid ID of Petitioner • Certificate of Death of father or mother II. Certificate of Marriage • Certificate of Marriage in PSA security paper • Certificate of Live Birth in PSA security paper • Certificate of Baptism of document owner/petitioner • Birth Certificate of at least 2 siblings • School Records (form 137, diploma) III. Certificate of Death • Certificate of Death in Security Paper • Certificate of Live Birth in PSA Security Paper • Certificate of Death from Hospital • Certificate of Burial Rites from church, if available • Certificate of Baptism CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID Submit complete Review and validate 10 minutes LCR Staff requirements the document MCR Pay the required Receive payments 5 minutes Treasury RCC fees and provide OR Staffs Submit proof of If complete 10 minutes payment documents Note: for Petition • Provide petition for change of first notice and Advice name/nickname, the client to file get notice of publication of publication petition to any local newspapers of general circulation for 2 consecutive weeks. If petition published: LCR Staff Provide proof of MCR publication to MLCR a. Affidavit of publication from publisher

b. Newspapers where petition was published After four (4) months from submission of Proof of Publication, get affirmed petition with the certificate of finality to be endorsed to PSA for annotated SECPA of petitioned document. TOTAL: 25 minutes

SCHEDULE OF FEES Change of First Name, Nickname and for correction of Clerical or Typographical Error Change of First Name PHP 3, 000.00 Change of Sex PHP 3, 000.00 Correction of Clerical Error PHP 1, 000.00 TOTAL: PHP 7, 000.00 Note: certified indigent petitioner/document owner exempted

7. Petition for Legitimation of Natural Child Legitimate is a remedy by which those who were born out of wedlock to be considered legitimate. Only children conceived and born outside of wedlock of parents, who, at the time of conception of the former, were not disqualified by any impediment to marry each other, may be legitimated. Legitimation of children by subsequent marriage of parents shall be recorded in the civil registry office where the birth was recorded. Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: Legitimate of Natural Child WHERE TO CHECKLIST OF REQUIREMENTS SECURE a. Joint affidavit of legitimation of parents b. Certificate of live Birth in PSA Security Paper PSA c. Marriage Certificate of parents d. Affidavit of Acknowledgement/Admission of Paternity if children is not acknowledged e. Certificate of No Marriage of both parents (CENOMAR) PSA CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID

1. Submit Review and verify 15 Minutes LCR Staff complete authenticity of MCR requirements documents 2. Pay the Provide payment 5 Minutes Treasury RCC required fees slip/Official Receipt Staffs at the Municipal Treasury Office 3. Wait a copy of Process 30 minutes LCR Staff document after Registration of the MCR registration affidavit and the processed annotation of the registry document. Note : Submit endorsed document to PSA and request for security paper (SECPA) TOTAL: 50 minutes

SCHEDULE OF FEES - Petition for Legitimation of Natural Child Legitimate Fee (Package) PHP 300.00 TOTAL: PHP 300.00

8. Preparation of Annotated Birth Certificate of an Illegitimate Child to use the Father’s Surname The Municipal Civil Registry Office process petition on an illegitimate child to use the father’s surname per R.A. NO. 9255 Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: Legitimate person who need annotation to use Father’s surname WHERE TO CHECKLIST OF REQUIREMENTS SECURE a. Certificate of Live Birth in PSA Security Paper b. Affidavit to use the Surname of the Father (Subscribed by the LCR, Legal Officer or Notary Public) c. Any two of the following documents showing the paternity between father and child: ✓ Employment records ✓ SSS/GSIS records ✓ Statement of assets and liabilities ✓ Income Tax Return (ITR) ✓ Brgy. Capt. Certification

CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Submit Review and verify 10Minutes LCR Staff complete authenticity of MCR requirements documents 2. Pay the Provide payment 5 Minutes Treasury RCC required fees slip/Official Receipt Staffs at the Municipal Treasury Office 3. Wait a copy of Process Registration 30 minutes LCR Staff document after of the affidavit and MCR registration the annotation of the processed registry document.

Note : Submit endorsed document to PSA and request for security paper (SECPA) TOTAL: 50 minutes

SCHEDULE OF FEES - Annotated Birth Certificate of an Illegitimate Child to use the Father’s Surname Transcription Fee PHP 40.00 Annotated Birth Certificate PHP 50.00 Affidavit PHP 50.00 DST PHP 15.00 TOTAL: PHP 155.00

9. Registration of Legal Instrument (Affidavit of Legitimate and Affidavit to use Surname of the Father) and Annotation of Registry Documents/Registers. Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens All individuals who is legitimate to use Surname of the Who may avail: Father CHECKLIST OF REQUIREMENTS WHERE TO SECURE For Courts Decisions from Outside a. Certificate true copy of the Court Order/Decree b. Certificate of Finality c. Certificate true/Xerox copy of the Entry of Judgement d. Certificate of registration issued by the concerned local civil registration where the court order was rendered. e. For legal instruments – Affidavit or sworn statement CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 4. Submit Review and verify 10Minutes LCR Staff complete authenticity of MCR requirements documents 5. Pay the Provide payment 5 Minutes Treasury RCC required fees at slip/Official Receipt Staffs the Municipal Treasury Office

6. Wait a copy of Process Registration 30 minutes LCR Staff document after of the affidavit and MCR registration the annotation of the processed registry document.

Note : Submit endorsed document to PSA and request for security paper (SECPA) TOTAL: 45 minutes

SCHEDULE OF FEES - Registration of Legal Instrument (Affidavit of Legitimate and Affidavit to use Surname of the Father) and Annotation of Registry Documents/Registers. Annotated documents PHP 50.00 Affidavit of Legitimation PHP 50.00 DST PHP 15.00 TOTAL: PHP 115.00

10. Endorsement of Registry Records to the Civil Registrar General (PSA) There are instances when the Philippine Statistics Authority does not have available records requested by clients, as a last remedy, client check the availability of records at the Municipal Civil Registry Office.

If the document is available, the Municipal Civil Registrar furnishes civil registry documents to the office of the Civil Registrar General (OCRG).

Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: All WHERE TO CHECKLIST OF REQUIREMENTS SECURE PSA Negative Certification result issued within the past 6 LCR Staff months MCR

CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Submit Review and verify 5 Minutes LCR Staff complete authenticity of MCR requirements documents 2. Pay the Provide payment 5 Minutes Treasury RCC required fees at slip/Official Receipt Staffs the Municipal Treasury Office

3. Wait a copy of Process Registration 30 minutes LCR Staff document after of the affidavit and MCR registration the annotation of the processed registry document.

Note : Submit endorsed document to PSA and request for security paper (SECPA) TOTAL: 40 minutes

SCHEDULE OF FEES - Endorsement of Registry Records to the Civil Registrar Reneral (PSA) Birth Certificate Fee PHP 40.00 Marriage Certificate Fee PHP 40.00 Death Certificate Fee PHP 40.00 Transcription Fee PHP 40.00 TOTAL: PHP 160.00

11. Issuance of Supplemental Report A supplemental report for birth, death and marriage may be filed to supply information inadvertently omitted when the document was registered.

Every supplemental report shall contain the following items except in the case of Certificate of Marriage wherein items (f) and (g) are not applicable.

a. Province b. City/Municipality c. Registry No. d. Information inadvertently omitted in the original registration e. Name (of child, deceased or containing parties, as the case maybe) f. Informant (of the supplemental report) g. Prepared by h. Received at the Office of the Civil Registrar Office: Municipal Civil Registry Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All WHERE TO CHECKLIST OF REQUIREMENTS SECURE a. Document from PSA in Security Paper LCR Staff MCR b. Photocopy of the affected civil registry record (Birth, Death, Marriage) c. Supplemental Affidavit, executed by the document owner of legal age or by the parents if under age d. Form 137/ID’s/Baptismal/voter registration record for birth certificate e. Death certificate (Affidavit of informant) f. Marriage Certificate (Affidavit of informant) NOTE : all requirements must be submitted in 3 xerox copies together with the original CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 4. Submit Review and verify 5 Minutes LCR Staff complete authenticity of MCR requirements documents 5. Pay the Provide payment 5 Minutes Treasury RCC required fees at slip/Official Receipt Staffs the Municipal Treasury Office

6. Wait a copy of Process Registration 30 minutes LCR Staff document after of the affidavit and MCR registration the annotation of the processed registry document.

Note : Submit endorsed document to PSA and request for security paper (SECPA) TOTAL: 40 minutes

SCHEDULE OF FEES - Issuance of Supplemental Report Package fee PHP 240.00 TOTAL: PHP 240.00

12. Application in Securing Civil Registry documents in Security Paper (SECPA) from PSA Civil Registry document in Security Paper (SECPA) are secured only at any outlet of the Philippine Statistics Authority (PSA). However, the LCR office may accept applications and payment for SECPA and cause the submission, retrieval, and release of the documents to clients. Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: All individuals who need assistance from LCR regarding PSA documents WHERE TO CHECKLIST OF REQUIREMENTS SECURE a. Certificate of Live Birth (COLB) b. Certificate of Death (COD) c. Certificate of Marriage (COM) d. CENOMAR CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Sign in client Provide form and None 5 LCR Staff book and fill up assist the client MCR application form 2. Pay required Receive payment 5 Treasury RCC fee and Provide OR to Staffs client 3. Present OR to Release the applied None 10 LCR Staff LCR and get document and MCR the applied provide further document instruction to client

TOTAL: 20 minutes

SCHEDULE OF FEES - Application in Securing Civil Registry documents in Security Paper (SECPA) from PSA COLB, COD, & COM PHP 140.00 CENOMAR PHP 195.00 TOTAL: PHP 335.00

13. Registration of Founding / Abandoned Children Founding is a deserted or abandoned infant or child, without parent, guardians, or relatives, fund by another person; or a child in an orphanage or similar institution without fact of birth and parentage.

Registration of the founding in the office of the Municipal Civil Registry Office shall be undertaken by the finder or charitable institution within thirty (30) days from the date of finding/commitment of the child.

Any report after the 30 days period shall be considered late, and the concerned party (finder) shall be required to state in the sworn statement the circumstances that caused the late reporting to the civil registrar.

Agency to Report to After Finding an Abandoned Child

Immediately after finding a foundling, the finder shall report to the

a. Barangay Captain of the place where the founding was found or to the b. Police Station/headquarter or to the c. Municipal Social Welfare & Development, whichever is nearer or a convenient to the finder. The finder must then commit the child to the Municipal Social Welfare and Development Office (MSWDO) and give his/her copy of the Certificate of Founding registered with the Municipal Civil Registry Office

Office: Municipal Civil Registry Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: Abandoned child WHERE TO CHECKLIST OF REQUIREMENTS SECURE a. Certification issued by the concerned Barangay Captain or MSDWO or Police Blotter/Report b. Affidavit of the finder CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Sign in client Review the None 10 LCR Staff book and document and MCR submit register documents 2. Pay required Receive payment 5 Treasury RCC fee and Provide OR to Staffs client

3. Follow up Advice the client to None 5 LCR Staff transaction at return back after 2 MCR LCR days to get registry document Note: submit endorsed documents to PSA and request for security paper (SECPA) TOTAL: 20 minutes

SCHEDULE OF FEES - Registration of Founding / Abandoned Children Birth Certificate PHP 40.00

TOTAL: PHP 40.00

MUNICIPAL HEALTH OFFICE

EXTERNAL SERVICES

1. GENERAL CONSULTATION AND TREATMENT SERVICES

This provides medical assistance to any individual who needs medical attention. This aims to diagnose, treat illness and provide medical assistance.

Office: Municipal Health Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: General public CHECKLIST OF REQUIREMENTS WHERE TO SECURE For Adults: None For Children: Mother and Child Book MHO CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Approach 1. Get vital signs None 10 Minutes MHO Staff on midwife/ nurse and accomplish duty provide data/ your family folder information 2. Go to the 2. Interview, do None 15 minutes Municipal Health Doctor’s table for physical Officer consultations examination, derive MHO diagnosis and issue prescription slip 3. Return to 3. Issue medicine (if None 5 minutes MHO staff on nurse’s station for available) and give duty further instructions instructions. and services TOTAL None 30 Minutes

2. PROVISION OF WELL BABY SERVICES

One of the objectives of the LGU’s health program is to immunize children based on the national immunization program of the DOH. The services are offered every second Wednesday of the month. The midwife will prepare the list of target clients for immunization and the Barangay Health Workers will inform/ mobilize the parents of the target clients.

Office: Municipal Health Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Mothers with infants who need immunizations with the following vaccines: BCG, HEPA B1, PENTA, OPV, PCV, IPV, MMR, etc. CHECKLIST OF REQUIREMENTS WHERE TO SECURE Mother and Child Book (MCB) Municipal Health Office

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Registration 1.1. Checking of None 3 minutes Rural Heath and assessment the mother and Midwife baby book MHO 1.2. Checking of None 5 minutes Rural Heath monthly weight Midwife and vaccine to be MHO given 2. Proceed to 2. Vaccination of None 5 minutes Rural Heath immunization unimmunized Midwife child MHO 3. Follow order 3. Advice for None 2 minutes Rural Health adverse reactions Midwife and follow-up visit TOTAL 15 minutes

SCHEDULE OF FEES - PROVISION OF WELL BABY SERVICES Paracetamol drops PHP 40.00

TOTAL: PHP 40.00

3. PROVISION OF MATERNAL CARE SERVICES

One of the objectives of the LGU’s health program is to provide maternal care services to pregnant, postpartum and lactating mothers for comprehensive maternal care.

Office: Municipal Health Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All pregnant mothers CHECKLIST OF REQUIREMENTS WHERE TO SECURE Mother and Child Book (MCB) Municipal Health Office

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Visit the clinic, 1.1. Interview, get None 5 minutes Midwife approach the vital signs and Nurse II midwife to weight MHO accomplish your 1.2. Accomplish None 5 minutes Midwife family folder and your family folder Nurse II Mother and Child and Mother and MHO Book (MCB) of Child Book (MCB) your child 2. Go to 2.1. Perform None 5 minutes Midwife examination area abdominal Nurse II examination MHO 2.2. Injection of None 5 minutes Midwife Tetanus Vaccine Nurse II (as scheduled) MHO 3. Receive 3.1. Record and None 5 minutes Midwife instructions and give instructions. Nurse II avail of MHO multivitamins/ 3.2. Give 5 minutes Midwife ferrous sulfate if multivitamins/ Nurse II needed. ferrous sulfate if MHO available TOTAL 35 minutes

SCHEDULE OF FEES - PROVISION OF WELL BABY SERVICES DOH Supply Free Municipal Supply – Multivitamins /ferrous sulfate PHP 2.00 per tablet TOTAL: PHP 2.00

4. ISSUANCE OF MEDICAL/ HEALTH CERTIFICATE

Medical health certificate is being issued to person after passing medical and laboratory examinations for employment, students and other purposes.

Office: Municipal Health Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Urinalysis Result MHO 2. CBC Result MHO 3. Official Receipt for Medical/ Health Certificate MTO CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE 1. Registration and 1.1. Chief complaint None 5 minutes MHO Staff provide information and history taking MHO 1.2. Get vital signs None 5 minutes MHO Staff MHO 2. Submit self for 2.1. Assess and None 15 minutes Municipal Health consultation and examination Officer examination 2.2. Prepare and sign None 5 minutes Municipal Health medical/ health Officer certificate 3. Claim Medical/ 3. Issue/ release None 5 minutes MHO Staff Health Certificate medical/ health MHO certificate TOTAL None 45 Minutes

SCHEDULE OF FEES – MEDICAL / HEALTH CERTIFICATE Medical / Health Certificate PHP 50.00 TOTAL: PHP 50.00

5. ISSUANCE OF SANITARY PERMIT

Sanitary Permit is the official document allowing a health-regulated establishment to operate, after it has been determined to have met the minimum requirements for the sanitary operation of its type of business.

Office: Municipal Health Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: All business establishment owner CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Health Certificate MHO/ any licensed laboratories 2. Establishment Inspection Report MHO 3. Official Receipt Municipal Treasury Office CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1 a. Verify if None 5 Minutes Sanitation sanitation inspector the client has a Inspector and request for sanitary toilet. MHO sanitary permit 1.2. b. Interview and remind the client on proper waste management

1.3. Advice the None 2 Minutes Sanitation client to pay Inspector required fees at MHO the Municipal Treasury 2. Pay the required 2.1. Receive PHP 5 Minutes Revenue Collector fees payment and 100.00 MTO issue Official Receipt 2.2. Prepare and None 10 Minutes Sanitation sign necessary Inspector document MHO 2. Claim Sanitary 3. Issue Sanitary None 3 Minutes Sanitation Permit Permit Inspector

TOTAL: 25 Minutes

SCHEDULE OF FEES – SANITARY PERMIT FEE Sanitary Permit Fee PHP 100.00 TOTAL: PHP 100.00

6. PROVISION OF DENTAL SERVICES

Includes tooth examination, tooth extraction, post-extraction about oral care and prescribe medicines, oral prophylaxis, filling of decade tooth and health education. The services are available to adults, pregnant mothers, pre-schoolers and school children to prevent dental diseases.

Office: Municipal Health Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: General public CHECKLIST OF REQUIREMENTS WHERE TO SECURE

CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Approach the 1. Interview, do None 5 minutes Dentist II dentist on duty tooth examination MHO and issue order of payment 2. Pay the 2. Accept fee and PHP 10 minutes Revenue required fees at issue Official 60.00 Collector the Municipal Receipt MTO Treasury Office 3. Return to the 3. Provide dental None 30-35 minutes Dentist II Municipal health service: (may vary MHO office for the a. Tooth extraction depends on dental service b. Post-extraction needs) about oral care and prescribe medicines c. Oral prophylaxis d. Filling of decade tooth e. health education TOTAL 50 minutes

SCHEDULE OF FEES - DENTAL SERVICES OR for Dental Service Fee PHP 60.00 TOTAL: PHP 60.00

7. PROVISION OF FAMILY PLANNING SERVICES

The office provided comprehensive family planning services for natural and artificial method.

Office: Municipal Health Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Husband / wife CHECKLIST OF REQUIREMENTS WHERE TO SECURE

CLIENT STEPS AGENCY ACTIONS FEES PROCESSING PERSON TO BE TIME RESPONSIBLE PAID 1. Approach the 1. Interview, get None 10 minutes Midwife midwife/ nurse vital signs and Nurse II and accomplish accomplish your MHO your family folder family folder 2. Undergo 3. Conduct None 15 minutes Midwife counselling counselling MHO regarding your regarding the chosen FP Family Planning method Methods 3. Receive the 3. Give the chosen None 10 minutes Midwife chosen family family planning MHO planning method method and give further instructions Pills, DMPA, Implant, condom (DOH Supplies) Free of charge TOTAL None 35 minutes

8. ISSUANCE OF DEATH CERTIFICATES

Death certificates are issued to heirs of those who died within the territorial jurisdiction of Sadanga.

Office: Municipal Health Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE

CLIENT STEPS AGENCY FEES PROCESSING PERSON ACTIONS TO BE TIME RESPONSIBLE PAID 1. Approach the 1. Interview and None 10 minutes Midwife midwife and narrate accomplish the MHO the circumstances of death certificate death 2. Check the 2. Review the None 15 minutes Municipal Health correctness of data correctness of Officer data

3. Follow up the 3. Submit the None 5 minutes Midwife registration of death accomplished MHO at the MCR office death certificate at the MCR for encoding and registration TOTAL None 30 minutes

MUNICIPAL AGRICULTURE OFFICE

EXTERNAL SERVICES

1. PREPARATION AND ISSUANCE OF CERTIFICATE, ENDORSEMENT, LETTER OF INTENT OR REQUEST LETTER

Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: Any registered organization/group of farmers and fisher folks and registered individual farmers and fisher folks base on RBSA and FishR registration System. CHECKLIST OF REQUIREMENTS WHERE TO SECURE Any documents as proof for the BLGU, MLGU, NGA issuance of such (certificate of registration, proposals, request letter and resolutions) CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON ACTIONS PAID TIME RESPONSIBLE 1. Approach the 1.1. Receive None 20 Minutes Municipal Municipal requirements, Agriculturist Agriculturist and check present completeness requirements and interview the client. 1.2. Advice the Certifications’ 2 Minutes Municipal client to pay Fee Agriculturist required fees at the Municipal Endorsement Treasury Fee 2. Pay the 2.1. Receive CF - 5 Minutes Revenue required fees payment and PHP 50.00 Collector issue Official EF – MTO Receipt PHP 30.00 2.2. Prepare None 5 Minutes and sign Municipal necessary Agriculturist document 2. Claim 3. Issue None 5 Minutes Municipal Certification & Certification & Agriculturist Endorsement Endorsement TOTAL: 37 Minutes

SCHEDULE OF FEES - PREPARATION AND ISSUANCE OF CERTIFICATE, ENDORSEMENT, LETTER OF INTENT, OR REQUEST LETTER Certificate Fee PHP 50.00 Endorsement Fee PHP 30.00 TOTAL: PHP 80.00

2. Livestock Banner program: PCIC Insurance for Livestock

Office: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C – Government-to-Citizens Who may avail: All Livestock Raiser CHECKLIST OF REQUIREMENTS WHERE TO SECURE CTC Number MTO 2 Pcs 2X2 ID Pictures

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief Non 3 Minutes Cory, MAO Staff Municipal Consultation Agriculturist with the client Office Staffs 1.2. Advice Certification 3 Minutes MAO Staff and prepare Fee – Php the list of 50.00 required of required fees DST – Php to be paid by 30.00 the client at (Death Certificate, the MTO Affidavit of Two disinterested Person, Loss & Veterinary Disease Report) 2. Pay the required 1.1. Receive None 5 Minutes MTO fees payment and issue Official Receipt 1.2. Log in the None 5 Minutes Cory, MAO Staff OR No. (Time depends on Prepared the how far the needed farm of the documents client) TOTAL 16 minutes to 2 Hours

SCHEDULE OF FEES - Livestock Banner program: PCIC Insurance for Livestock Certificate Fee PHP 50.00 DST PHP 30.00 TOTAL: PHP 80.00

3. LBP: Animal Health Services - VACCINATION of anti-rabies and Hog cholera

Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All Hog Raisers and Pet Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE CTC Number MTO 2 Pcs 2X2 ID Pictures

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief None 3 minutes Cory, MAO Staff Municipal consultation with Agriculture the client (health Officer Staffs Status of the animal, how many heads) 1.2. Prepare the Service 3 minutes MAO Staff list of required Charge Fee fees and advice – Php 35.00 the client to pay Syringe – at the MTO Php10.00

(SF Applicable after the mass vaccination month) 2. Pay the 2.1. Receive None 5 minutes Revenue required fees payment and Collector, MTO issue OR 2.2. LOG in None 5 minutes Cory, MAO Staff the OR and prepare the (time depends on needed drugs how far the farm of the client) and biologic 2.3. Field visit TOTAL: 16 Minutes to 2 hour

SCHEDULE OF FEES - Animal Health Services – Vaccination of anti-rabies and Hog cholera Service Charge Fee PHP 35.00 Syringe PHP 10.00 TOTAL: PHP 45.00

4. LBP: Animal Health Services - Castration

Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All Hog Raisers CHECKLIST OF REQUIREMENTS WHERE TO SECURE CTC Number MTO 2 Pcs 2X2 ID Pictures

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 3. Approach the 3.1. Brief None 3 minutes Cory, MAO Staff Municipal consultation with Agriculture the client (health Officer Staffs Status of the animal, how many heads) 1.2. Prepare the Castration 3 minutes MAO Staff list of required Fee – Php fees and advice 25.00 per the client to pay Head

at the MTO (inclusive of the blade and combinex) 4. Pay the 4.1. Receive None 5 minutes Revenue required fees payment and Collector, MTO issue OR 2.4. LOG in None 5 minutes Cory, MAO Staff the OR and prepare the (time depends on needed drugs how far the farm of the client) and biologic 2.5. Field visit TOTAL: 16 Minutes to 2 hour

SCHEDULE OF FEES - Animal Health Services - Castration Service Charge Fee PHP 25.00

TOTAL: PHP 25.00

5. LBP : Animal Dispersal - Swine Dispersal Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All registered Organization/group of farmers and fisher folks and registered individual farmers and fisher folks based on RBSA and FishR registration system. CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. Official receipt Office of the Municipal Treasury b. 2 Pcs. 2X2 ID Picture c. CTC / Cedula No. Office of the Municipal Treasury CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Receive None 10 minutes Cory, MAO Staff Municipal requirements, Agriculture review the Officer Staffs completeness and interview the client. 1.2. Advice the Subscription 2 minutes MAO Staff client to pay Fee required fees at the MTO Secretary’s Fee 2. Pay the 2.1. Receive None 5 minutes Revenue required fees payment and Collector, MTO issue OR 2.6. Prepare None 5 minutes Cory, MAO Staff and sign the needed Documents

Note: Applicable to wait for further notice of the availability of piglets for re-dispersal TOTAL: 37 minutes

SCHEDULE OF FEES - Swine Dispersal Subscription Fee PHP 10.00

TOTAL: PHP 10.00

7. LBP : Animal Health Care – Anti-anemia/Iron Jectran, Vitamin & Anti-Bacterial for Scouring and Respiratory problems, Deworming and Manage Treatment Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All Livestock raises and Pet Owners

CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. Official receipt Office of the Municipal Treasury b. 2 Pcs. 2X2 ID Picture

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief None 3 minutes Cory, MAO Staff Municipal consultation with Agriculture the client (health Officer Staffs status of the animal, how many heads and what king of service) 1.2. Advice the Iron, Vitamins and MAO Staff Anti-Bacterial 3 minutes client to pay – 15.00 / Cc Dewormer required fees at – 35.00/ Cc the MTO SF – 35.00 Syringe – 10.00 / Pc 2. Pay the 2.1. Receive None 5 minutes Revenue required fees payment and Collector, MTO issue OR 2.2. Prepare None 5 minutes Cory, MAO Staff and sign the needed drugs (time depends on and biologics. how far the farm of the client)

- Field Visit

TOTAL: Depends on 16 minutes to the type of service and 2 hours the number of heads

SCHEDULE OF FEES - Animal Health Care – Anti-anemia/Iron Jectran, Vitamin & Anti-Bacterial for Scouring and Respiratory problems, Deworming and Manage Treatment Iron, Vitamins and Anti-Bacterial PHP 15.00 / Cc Dewormer PHP 35.00/ Cc SF PHP 35.00 Syringe PHP 10.00 / Pc TOTAL: Depends on the type of service and the number of heads

8. RBP : Pest and Disease Assessment / Surveillance Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All Rice Farmers CHECKLIST OF REQUIREMENTS WHERE TO SECURE a.

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach 1.1. Brief None 10 minutes Marj, MAO Staff the Municipal consultation with Agriculture Officer the client to state Staffs the problem 1.2. Farmers None 3 minutes MAO Staff coaching, for severe cases, required filed validation Note: Farmers to wait the result of validation TOTAL: 0 10 minutes to 1 Day

9. RBP : PCIC Insurance for Rice Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All Rice Farmers CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. Valid ID

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief None 3 minutes Marj, MAO Staff Municipal consultation with Agriculture the client and Officer Staffs provide forms to fill up 1.2. Farmers fill None 10 minutes or MAO Staff up PCIC One Day, application, Depend on indemnity loss/ how far the request field farm of the validation. client Prepare the needed documents depend on the result of field validation Note: Farmers to wait the result of validation TOTAL: 0 10 minutes to 1 Day

10. RBP : Strengthening / Support to Rural Base Organization / PO’s Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All Rice Farmers Organizations / PO’s CHECKLIST OF REQUIREMENTS WHERE TO SECURE A. Certification of DA - Accreditation DA-CAR Office b. Request letter CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief None 10 Minutes Marj, MAO Staff Municipal consultation with Agriculture the client (PO’s to Officer Staffs state their needs/ problem/s) None 1 Day MAO Staff 1.2. Prepare (Depends on the needed the documents ( requirements) Endorsement,

Proposals, Conduct trainings and meetings) Note: Farmers to wait the result of validation TOTAL: 0 10 minutes to 1 Day

11. HVCDP Banner Program : Provisions of Seedlings Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All HVCDP Farmers / PO’s CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. Official Receipt MTO b. Request letter CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief None 10 Minutes Karen, MAO Staff Municipal consultation with the Agriculture Officer client Staffs 1.2. Advice the client 25.00 per 3 Minutes MAO Staff and provide pay slip seedling to pay at the MTO Pay the required Receive payment None 5 Minutes MTO fees and provide OR Present OR to Take not of the None 5 Minute Karen MAO Staff Official Receipt No. and provide seedlings to the client TOTAL: 23 minutes

SCHEDULE OF FEES - Provisions of Seedlings Seedlings PHP 25.00 per seedling

TOTAL:

12. HVCDP Banner Program : Pest and Disease Assessment/ Surveillance Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All HVCDP Farmers CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. CTC Number MTO

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief None 10 Minutes Karen, MAO Staff Municipal consultation with the Agriculture Officer client to state the Staffs problem 1.2.. Farmers None 1 day MAO Staff coaching, for severe cases, required field validation. TOTAL: 23 minutes and 1 day

13. HVCDP Banner Program : Assistance to farmer thru distribution of various vegetable seeds Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All rice farmers CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. CTC number MTO

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief None 10 Minutes Karen, MAO Staff Municipal consultation with the Agriculture Officer client and provide Staffs form to comply 1.2.. assist the client None 3 Minutes MAO Staff to comply Acknowledgement receipt and satisfactory form Validation and seed None 3 minutes Karen distribution TOTAL: 16 minutes

14. HVCDP Banner Program: PCIC Insurance for High Value commercial Crops Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All HVCDP Farmers CHECKLIST OF REQUIREMENTS WHERE TO SECURE Valid ID Present to OMAG office PCIC Form Municipal Office of Agriculture CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1. Approach the 1.1. Brief None 10 Minutes Karen, MAO Staff Municipal consultation with the Agriculture Officer client Staffs 1.2.. Farmer to fill up None 15 minutes / Karen, MAO Staff PCIC application, 1 day indemnity loss / request field (depend on validation how far the farm of the Prepare the needed client) documents depend on the result of farm / area validation TOTAL: 13 minutes and 1 day

15. HVCDP Banner Program: Application of DA Accreditation for Farmer Organization Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All Farmer’s Organization / PO’s CHECKLIST OF REQUIREMENTS WHERE TO SECURE Photo copy of Certification of registration, photo copy of latest Certificate of Good Standing, list of officers, list of members, photo copy of latest Audited Financial Statement for the last 2 years, list of members with farm area. Form of accreditation MAO CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1.1. Brief None 10 Minutes Karen, MAO Staff consultation with the client to state of the 1. Approach the problem Municipal 1.2.. client to fill up 3 minutes Karen, MAO Staff the application form Agriculture Officer None Staffs for accreditation

1.3. Validation of the 3 minutes Karen, MAO Staff None requirements TOTAL: 16 minutes

16. HVCDP Banner Program: Registry System for Basic Sector in Agriculture Office: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C – Government-to-Citizens Who may avail: All Farmers CHECKLIST OF REQUIREMENTS WHERE TO SECURE Valid ID Photo copy of Tax Declaration (if no Tax Dec certification Assessment Office of ownership or tenant 2X2 ID (if no valid ID certification of Indecency) BLGU CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE 1.1. Brief None 10 Minutes Karen, MAO Staff consultation with the client to state of the problem 1. Approach the 1.2.. Farmer to fill up 15 minutes Karen, MAO Staff Municipal RSBSA enrolment Agriculture Officer form Staffs None Attached the necessary document TOTAL: 25 minutes

FEEDBACK AND COMPLAINTS MECHANISM Answer the feedback form available in the offices and drop it at the designated drop-box located at the main entrance/ lobby of How to send a the municipal building. feedback? Administrative and Financial Services: Contact Info: 09565596908/ [email protected] Every Friday, the Supervising Administrative Officer opens the drop box and compiles and records all feedback submitted.

Feedback requiring answers are forwarded to the relevant How feedback is offices and they are required to answer within the three (3) Processed: Days of the receipt of the feedback.

The answer of the office is then relayed to the citizen.

For inquiries and follow-ups, contact 09565596908 Answer the Client Complaint Form and drop it at the designated drop box at the Public Assistance & Complaint Desk (PACD)

Complaints can also be entered thru phone call. Make sure to How to file a provide the following information: complaint - Name of person being complained - Incident - Evidence - Name and contact information of the complainant

For inquiries and follow-ups, contact 09565596908 The Complaints Officer/ Supervising Administrative Officer evaluate each complaint. Upon evaluation, the complaints officer shall start the investigation and forward the complaint to the concern office for their explanation.

How complaints The complaint officer will create a report after the investigation are processed? and shall submit it to the Local Chief Executive for appropriate action.

The complaints officer will give the feedback to the client.

For inquiries and follow-ups, contact 09565596908 ARTA: Contact [email protected] / 8-478-5093 Information of

CCB, PCC, PCC: ARTA [email protected] / 8888

CCB: [email protected] / 0908-881-6565 (SMS)

LIST OF OFFICES

Office Address Contact Information

3/F, Municipal Extension Building Office of the 09214017426/ Poblacion, Sadanga, Municipal Mayor 09057014990 Mountain Province

Municipal Planning 3/F, Municipal Extension Building 09295209867/ and Development Poblacion, Sadanga, 09560947822 Office Mountain Province

2/F, Municipal Extension Building Municipal Budget Poblacion, Sadanga, 09303414972 Office Mountain Province 2/F, Municipal Extension Building Municipal Poblacion, Sadanga, 09168515172 Assessment Office Mountain Province 3/F, Upokan Buidling Office of the Poblacion, Sadanga 09358370127 Municipal Vice Mayor Mountain Province 3/F, Upokan Buidling Office of the Poblacion, Sadanga 09776432234 Sangguniang Bayan Mountain Province

Municipal Social 1/F, Upokan Building Welfare & Poblacion, Sadanga, 09396461427 Development Office Mountain Province

1/F, Municipal Building Municipal Treasury Poblacion, Sadanga 0995153719 Office Mountain Province

2/F, Municipal Building Municipal Civil Poblacion, Sadanga 09777783952 Registry Office Mountain Province

2/F, Municipal Building Municipal Poblacion, Sadanga 09123599237 Engineering Office Mountain Province

2/F, Municipal Building Municipal Accounting Poblacion, Sadanga 09777783952 Office Mountain Province

2/F, RHU Building Municipal Health 09102922081/ Poblacion, Sadanga Office 09057530019 Mountain Province

3/F, Municipal Building Municipal Agriculture Poblacion, Sadanga 09951445608 Office Mountain Province

Municipal Disaster 3/F, Municipal Building 09051802567/ Risk Reduction & Poblacion, Sadanga 09128014649 Management Office Mountain Province

Approved by:

ENGR. GABINO P. GANGGANGAN, CESE

Municipal Mayor