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Union Strategies to Take Action on Workplace Stress

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Union Strategies to Take Action on Workplace Stress UNION STRATEGIES TO TAKE ACTION ON WORKPLACE STRESS FACILITATOR NOTES Union Strategies to Take Action on Workplace Stress Facilitator Notes Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 2 Participant Materials - Table of Contents (This table of contents for the Participant Materials booklet is provided for the Facilitators for easy reference.) Statement of Respect ……………………………………………………………...3 Course Outline …………………………………………………………………...…4 Course goals and objectives ………………………………………………………5 What are psychosocial hazards in the workplace? ……………………………..6 Task Sheet 1: Psychosocial hazards ……………………………………………..7 Examining Employer Interventions for Stress ……………………………………8 Task Sheet 2 Reducing workplace stress: Tactics checklist …………………...9 Collective agreements, JHSCs and Grievances: using the power of your union ………………………………………………………………….........12 Task Sheet 3: Union Tools for Change ………………………………………….15 Workplace Stress Surveys and The Workplace Stress Measurement app…..16 Task Sheet 4: The COPSOQ Survey ……………………………………………18 Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 3 Statement of Respect Harassment or discrimination of any kind will not be tolerated at OPSEU functions. Whenever OPSEU members gather, we welcome all peoples of the world. We will not accept any unwelcoming words, actions or behaviours against our union members. We accord respect to all persons, regardless of age, political affiliation, including people of colour, women, men, First Nations, Métis and Inuit peoples, members of ethno-racial groups, people with disabilities, gays, lesbians, bisexual, transgender/transsexual people, and gender diverse persons, francophones and all persons whose first language is not English. In our diversity we will build solidarity as union members. If you believe that you are being harassed or discriminated against contact _______________ (specify names) * for immediate assistance. * It is the event coordinator’s responsibility to designate at least two qualified persons. The names and phones numbers of such persons must be listed. One of the designated members shall be female. Revised September 2013 Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 4 Facilitator Materials and Preparation Supplies and Equipment • A Flipchart with lots of paper • A good supply of non-toxic markers. (Only use black and blue) • Round stickers, various colours • A laptop • Speakers for laptop • A projection screen or blank wall, and extension cord if needed Materials • Facilitator notes (1 copy per facilitator) • Participant materials (1 copy per participant) • Psychosocial Hazard card handouts (to be handed out after exercise 2.1) • Copies of COPSOQ Survey Analysis to be handed out to each participant after completing Task Sheet 4 (colour copies, two sides) • CD with PowerPoint presentation and video from I love Lucy • Copies of Health and Safety Representation booklet (to be distributed as a reference resource only) • Book by David Posen: (for winner of a draw) • Large envelope and paper (to collect names for draw) Room preparation • Make the room as inviting as possible • Set up tables so that participants can work in groups of 6 to 10 • Tape a long piece of paper on the wall, and mark off a line with the numbers 1 to 10 (this will be used with the round coloured stickers provided) Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 5 0____1____2____3____4____5____6____7____8____9____10 • Tape flipchart paper with the following “psychosocial hazards” headers on the walls around the room: o Work demands o Work organization o Relationship o Work values o Work/life balance o Offensive behaviours • Cue up the PowerPoint presentation • Set up the laptop to show the video and PowerPoint presentation provided. Copy the two files from the CD onto the desktop and test to make sure they open on your laptop. Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 6 Course Outline Time Activities 15 mins Getting started • Welcome • Statement of Respect • Course goal and objectives • Guidelines for participation • Introductions • Activity: chart your stress 30 mins Demands of the job • Activity: identifying the kinds of stress we experience in the workplace • Group discussion: What is our experience of workplace stress? 30 mins Assess your stressors • Video: I Love Lucy • Activity: Complete the employer tactic checklist • Assess individual vs organizational focus 15 mins Break 45 mins Relieving root causes of stress • Collective agreements, JHSCs and Grievances: using the power of your union • Group Activity: What is one thing that would improve stress in your workplace? What would be the best way to bring about that change? 40 mins Influencing change • Workplace stress survey: How members can work collectively to change root causes of workplace stress 5 mins Wrap-up/commitment Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 7 Course goals and objectives Goal Develop capacity of workers to take action on workplace stress using a Health and Safety framework and union tools. Objectives • Identify workplace factors that negatively affect workers’ health and well- being • Gain familiarity with terminology associated with workplace stress • Share some stories from your workplaces and strategize how to resolve some of the issues using the tools provided • Develop strategies for influencing change in the workplace Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 8 1:30 to 1:45 1. Getting Started 1.1 Logistics (5 mins) Welcome everyone and introduce yourself as the facilitator(s). Also introduce Divisional Executive Members, and any Board Members in the audience Ask for a volunteer to read out the Statement of Respect. Review the module goal and objectives Ask participants to turn electronic devices off or on silent/vibrate” Ask each participant to write their name on a piece of paper and put it into a large envelope (provided). Explain that there will be a draw at the end of the class for a book by David Posen. Show them the book, and explain that was written by one of the keynote speakers. Label a flipchart sheet “Parking lot”. Say that questions we cannot deal with during the session can be placed on this sheet and if time permits at the end we will take them up. If we cannot answer the questions, we’ll take the sheet away and promise to find the answers and let the participants know what they are. Identify the location of the washrooms, any emergency exits and let participants know when the break time is. 1.2 Warm-up exercise: Chart your stress (10 mins) Tape a long piece of paper on the wall, and mark off a line with the numbers 1 to 10 Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 9 Use coloured stickers to indicate the number on the line. Ask: Who here is experiencing stress? Are you experiencing stress at home? At work? Is anyone one here not experiencing stress? Say: Stress comes from both home and work. All of you may be experiencing some of this in your own life. Ask: Where are you on the following chart with regards to your stressors? Place a sticker on their location from 1 to 10, where 1 is almost no workplace stress, to 10 is unmanageable workplace stress. Wrap up: Ask and have a mini-discussion: how do you feel about where you are on the chart? Does your level fluctuate? How many of the causes of that stress do you have influence over? The home stuff? The work stuff? What do you have the most control over? Say: Now we are going to dig down a bit and talk about what kinds of things stress us out at work. Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 10 2. Psychosocial hazards 2.1 What are psychosocial hazards? (30 mins) Refer participants to Task Sheet 1 in the Participant Manual Task Sheet 1 Psychosocial hazards In your group, create sticky notes for the following categories of stress you experience in the workplace: • Work demands • Work organization • Relationship • Work values • Work/life balance • Offensive behaviours Ask participants to work in pairs Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 11 Explain: Psychosocial hazards in the workplace can be divided into six categories, which you can see on the flipchart paper around the room. Review the definitions of the terms as follows: • Work demands Quantitative demands: not having enough time Work pace: having to work fast Emotional demands: work that involves emotional issues • Work organization Influence: having influence over your work Possibilities of development: able to learn new things, take initiative Meaning of work: feeling that your work is important and meaningful Commitment: feeling that your workplace makes a positive contribution • Relationship Predictability: being kept well informed, having enough information Recognition: being appreciated and treated fairly Role clarity: knowing what is expected and having clear objectives Leadership: supervisor has planning skills, values your job satisfaction, listens and helps • Work values Trust: information from management is trustworthy, management trusts workers Justice and respect: conflicts resolved fairly, work distributed fairly • Work/life balance Low job satisfaction Work/family conflict • Offensive behaviours Undesired sexual attention, threats of violence, physical violence, bullying, harassment and discrimination Say: Write down on your sticky notes at least three different factors that stress you out in the workplace. Last Update: June 23, 2015 Union Strategies to Take Action on Workplace Stress Facilitator Notes (June 2015) 12 When they are ready, say: If you are comfortable, place your post-it notes under the most appropriate “psychosocial hazards” headings and explain why you chose that heading. Discuss the clusters posted.
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