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COVID-19 for Workplaces Pack for the Small Business in the Taxi & Ride Share Industry 12/01/2021 Covid Printable Pack | Safe Work Australia COVID-19 for Workplaces Pack For the Small Business in the Taxi & ride share industry Total supporting material in this pack: 23 Date of print/download 11 January 2021 https://www.safeworkaustralia.gov.au/covid-19-print-pack/763/735 1/128 12/01/2021 Covid Printable Pack | Safe Work Australia About COVID-19 The COVID-19 pandemic has created an unprecedented situation for everyone. As a small business it is understandable you may have concerns about how to continue to meet your WHS duties at this time. There are a number of practical steps you can take to manage the risk of exposure to COVID-19 at your workplace and meet your legal obligations. Here are some ideas to help you get started thinking about what you can reasonably do to keep people safe at your workplace for your industry. For more WHS information and resources for small business, go to the COVID-19 Small business hub. Some business operations are restricted under state or territory government public health directions. If you want to know what restrictions on business operations apply to your workplace, go to your state or territory government website . You can also go to our Public health directions and COVIDSafe plans page for links to enforceable government directions. Businesses must only operate to the extent permissible in each state and territory. The information provided below outlines measures which cover all aspects of services offered by the industry – depending on what is permissible in your jurisdiction, some sections may not be currently relevant to your business. Safe Work Australia does not regulate or enforce WHS laws or COVID-19 restrictions on business operations. If you want to know how WHS laws apply to you or need help with what to do at your workplace, contact the WHS regulator in your jurisdiction. Coronavirus disease (COVID-19) is an infectious disease that is caused by a newly discovered form of coronavirus. COVID-19 is a respiratory infection that was unknown before the outbreak that started in Hubei Province, China, in December 2019. Other known forms of coronaviruses include Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). What are the symptoms of COVID-19? The most common symptoms of COVID-19 are fever and cough. https://www.safeworkaustralia.gov.au/covid-19-print-pack/763/735 2/128 12/01/2021 Covid Printable Pack | Safe Work Australia Other symptoms include headache, sore throat, fatigue, shortness of breath, aches and pains, loss of smell, altered sense of taste, runny nose, chills and vomiting. Most people infected with COVID-19 will have a mild to moderate illness and will recover without special medical treatment. Some people, such as those with underlying medical problems or disease and older people, are more likely to suffer from more serious symptoms of the diseases. See also our content on vulnerable workers. How is COVID-19 spread? The most likely way someone will catch the virus is by breathing in micro-droplets a person close to them has released by sneezing, coughing –or just breathing out A person can, however, also catch it via the hand-to-face pathway: touching a surface where live virus material is present, then touching their mouth, nose or eyes Spread of COVID-19 is highest from people with symptoms Spread of COVID-19 before symptoms appear is less common More information For more information about COVID-19 please see the resources available from the Australian Government Department of Health . You can also call the National Coronavirus Help Line on 1800 020 080 if you have questions about COVID-19. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, please call 131 450. https://www.safeworkaustralia.gov.au/covid-19-print-pack/763/735 3/128 12/01/2021 Covid Printable Pack | Safe Work Australia Case studies The COVID-19 pandemic has created an unprecedented situation for everyone. As a small business it is understandable you may have concerns about how to continue to meet your WHS duties at this time. There are a number of practical steps you can take to manage the risk of exposure to COVID-19 at your workplace and meet your legal obligations. Here are some ideas to help you get started thinking about what you can reasonably do to keep people safe at your workplace for your industry. For more WHS information and resources for small business, go to the COVID-19 Small business hub. Case Study – Hygiene John is a taxi driver and has been continuing to drive passengers as an essential service during the COVID-19 pandemic. John knows he must make sure he does everything he can to minimise the risk of him or his passengers being exposed to COVID-19. He looks at Safe Work Australia’s guidance for taxi and ride share industry and also considers what he needs to do to meet public health requirements. To protect himself from the risk of exposure to COVID-19, John frequently washes his hands and when on the road uses alcohol-based hand sanitiser especially after opening and closing doors, exchanging payment or other contact with passengers. He has also increased cleaning and disinfecting the vehicle. For example, cleaning frequently touch surfaces after each passenger including seat belts and clips, door handles and EFTPOS machines. While it isn’t possible to ensure physical distancing in his vehicle, John asks his passengers to sit in the back seat, use contactless payment and handle their own luggage, if possible. He also places signs in the vehicle asking passengers to practice good hygiene and buys alcohol-based hand sanitiser and tissues for use by both him and passengers. As some passengers may not speak English and there isn’t enough space for signs in multiple languages, John also creates a sign using 3 well-known images – sneezing into elbow, hand washing and staying home if unwell. John knows he should immediately stop driving if he is feeling unwell or displaying symptoms of COVID-19, have been tested for COVID-19 and awaiting results or have been required by health authorities to self-isolate. https://www.safeworkaustralia.gov.au/covid-19-print-pack/763/735 4/128 12/01/2021 Covid Printable Pack | Safe Work Australia Cleaning The COVID-19 pandemic has created an unprecedented situation for everyone. As a small business it is understandable you may have concerns about how to continue to meet your WHS duties at this time. There are a number of practical steps you can take to manage the risk of exposure to COVID-19 at your workplace and meet your legal obligations. Here are some ideas to help you get started thinking about what you can reasonably do to keep people safe at your workplace for your industry. For more WHS information and resources for small business, go to the COVID-19 Small business hub. Some business operations are restricted under state or territory government public health directions. If you want to know what restrictions on business operations apply to your workplace, go to your state or territory government website . You can also go to our Public health directions and COVIDSafe plans page for links to enforceable government directions. Businesses must only operate to the extent permissible in each state and territory. The information provided below outlines measures which cover all aspects of services offered by the industry – depending on what is permissible in your jurisdiction, some sections may not be currently relevant to your business. Safe Work Australia does not regulate or enforce WHS laws or COVID-19 restrictions on business operations. If you want to know how WHS laws apply to you or need help with what to do at your workplace, contact the WHS regulator in your jurisdiction. Watch our video for information on cleaning to prevent the spread of COVID-19 in your small business. https://www.safeworkaustralia.gov.au/covid-19-print-pack/763/735 5/128 12/01/2021 Covid Printable Pack | Safe Work Australia 0:00 / 0:36 Watch on YouTube Download Transcript Some business operations are restricted under state or territory government public health directions. If you want to know what restrictions on business operations apply to your workplace, go to your state or territory government website . You can also go to our Public health directions and COVIDSafe plans page for links to enforceable government directions. Businesses must only operate to the extent permissible in each state and territory. The information provided below outlines measures which cover all aspects of services offered by the industry – depending on what is permissible in your jurisdiction, some sections may not be currently relevant to your business. Safe Work Australia does not regulate or enforce WHS laws or COVID-19 restrictions on business operations. If you want to know how WHS laws apply to you or need help with what to do at your workplace, contact the WHS regulator in your jurisdiction. The main way COVID-19 spreads from person to person is through contact with respiratory droplets produced when an infected person coughs or sneezes. The droplets may fall directly onto the person’s eyes, nose or mouth if they are in close contact with the infected person. Airborne transmission of COVID-19 can also occur, with the greatest risk in indoor, crowded and inadequately ventilated spaces. A person may also be infected if they touch a surface contaminated with the COVID-19 virus and then touch their own mouth, nose or eyes before washing their hands.
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