Kyabram District Health Service 2016 2017 Annual Report
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www.kyhealth.org.au ANNUAL REPORT 2016 − 2017 OUR PURPOSE HEALTHY COMMUNITY. LOCAL CARE. OUR VALUES EMPATHY WELLBEING COMMUNITY We actively listen Safety is at the forefront People experience a to understand your of everything we do. welcoming, friendly feelings. approach. People feel safe in our We show empathy by care. We embody the acknowledging others’ cohesiveness and spirit of emotions. We foster a person our communities. centred approach Individuals are included through flexible, Everyone feels connected in decisions about their individualised care. and has a sense of care and have their belonging. needs acknowledged. We support the physical, emotional, Our teamwork is We provide choices social and psychological built on cooperation, and support individual health of all. collaboration and wishes. communication. Our actions demonstrate our compassion for others. Report of Operations Life Governors Mr G. Stone (dec) Miss F. M. Wallis (dec) Mr. S. Muir-Smith (dec) Mrs. D. Rowston Mr. F. Wooller Mrs. J. Stone (Ladies Auxiliary) Mr. T. J. Tehan (dec) Mr. P. Hann Mr. T. W. McMaster-Smith (dec) Mr. W. Brewster (dec) Mr. R. Tuhan Mr. F. Billings (dec) Mrs. L. N. King (dec) Mr. D. Crow Mr. A. J. Hutchinson (dec) Mr. B. A. Ruler Mrs. M. Chalker Mr. A. G. McCormick (dec) Mr. I. Purdey Mrs. R. Busch Mr. J. H. Brown (dec) Mr. E. Scott-MacKenzie (dec) Mr. Mike Sweeney TABLE OF CONTENTS Page No. Board members 5 Declarations and Attestations 4, 26, 29 Disclosure Index 33-34 Chair and CEO Report / Highlights 2-4 Organisational Chart 18 Senior Officers 19 Services 17 Statement of Priorities, Part A 8-16 Statutory Requirements 23, 26-27, 29-32 Workforce Data 32 KDHS Report of Operations 2016/2017 Page 1 Board Chair and Chief Executive Report In accordance with the Financial Management Act 1994, I am pleased to present the Report of Operations for Kyabram District Health Service for the year ending 30 June 2017. service review program; Kyabram District Health Service (KDHS) has The setting of tolerance and control continued to meet the health care needs and measures for KPI reporting; and service demands of the community through the Its determination to seek a greater focus provision of effective and high quality health towards hearing from the patient’s voice, services that achieve broad and effective health which has seen the inclusion of patient outcomes for our catchment community. stories in the Board agendas. KDHS has an “experience” led approach to the Further to this, Board members participated in a provision of care and services through the number of clinical governance education development of key core values that underpin programs including a video link education the patient’s expectations. session with the Cleveland Clinic (Ohio, USA) to understand better how to capture and monitor The values of empathy, community and patient experience. This has resulted in a Board wellbeing are core to our approach to care. led organisational focus on experience and values led care. We acknowledge that Kyabram District Health Service is located on the traditional land of the Throughout the year, the Board has been Yorta Yorta Nation and the Bangarang people committed to a strong model of stewardship, and we pay our respects to elders both past and undertakes formal assessment and has present and thank them for their contribution to implemented a strong focus on continuing the development of our services. We also education, to ensure effective Board governance acknowledge the other many diverse cultures processes. that make up our community. This year, the Board farewelled three retiring The Board’s priorities for the 2014-2018 members: Strategic Plan year have been reviewed and re- affirmed and include improving in-patient activity Mr Adam Basile who contributed to the levels to meet funding levels set by the Board and the Community & Cultural Department of Health & Human Services; Governance committee for 4 years, initiating and further developing the Cancer Care bringing his local knowledge to the Board; Centre; the development of a purpose built palliative care unit; the transition of our Mrs Jean Courtney who contributed to the Campaspe Early Childhood Intervention program Board for 16½ years providing significant into the National Disability Insurance Scheme; input to the Clinical, Corporate and strengthening our clinical governance systems; Community & Cultural Governance responding to violence against women; committees and also assisting with the developing a strategic framework for future aged implementation of the Tongala Health care services; addressing occupational violence Governance Committee and served on and building our cultural response in support of the Stanhope Health Governance aboriginal health. Committee. Jean’s clinical experience and rural passion assisted greatly in The Board has remained focused on the key Board decisions; and governing areas of quality and safety, financial sustainability, risk management and community Mrs Maureen Atkins who contributed to and cultural engagement. Board subcommittee the Board for 17½ years, including the functions are aligned with the strategic direction position of Chairperson for two years, of KDHS. providing significant input into the Clinical, Corporate, Community & Cultural KDHS has a strong commitment to ensure that Governance Committees. Maureen’s the clinical governance processes that oversight passion for representing the community our clinical service delivery are robust and saw her take a role in setting up the effective in the review and ongoing provision of Aboriginal Health Governance Committee care. This is achieved through such initiatives and supporting the Stanhope community as: on the Stanhope Health Governance The establishment of an external clinical committee. Page 2 KDHS Report of Operations 2016/2017 Board Chair and Chief Executive Report experienced for this service. On behalf of the Board, we wish to congratulate The vision for KDHS aged care is to provide and thank sincerely these past members for integrated programs within our services that their dedication and commitment to KDHS. meet the needs of the older members of the KDHS community in all service streams offered. We wish to acknowledge the passing of Life To achieve this vision, Sheridan residential care Governor Mr Sid Muir-Smith. Mr Muir-Smith residents, staff and volunteers have embraced volunteered on the Board for 13 years, retiring in the “Continuing My Life’s Journey” program , 1998. resulting in a more supportive environment for residents and our care staff to live through the KDHS has continued to see marked growth in experiences and challenges of residential aged demand for surgical services, while the number care in a manner that is safe, respectful and of patients requiring a hospital bed for overnight meaningful to them. stay has remained relatively stable, as has the number of patients attending our urgent care The development of the Geri-Connect, service. teleconsulting service has enabled regular specialist geriatric review and support to The renal dialysis service continues to provide residents of Sheridan, thereby increasing quality services at six days per week to both local and and timeliness of medical service provision to regional clients and has seen a significant residential aged care. increase in the number of treatments provided over the reporting period. KDHS is committed to Closing the Gap between the health outcomes and life expectancy of the We have also been very pleased with the Aboriginal and Torres Strait Islander people of continued growth of the Cancer Centre which Australia. has provided over seventy occasions of service throughout the reporting period. During this past year, we were pleased to recruit to the position of Aboriginal Health Liaison Utilisation of the consulting suites continues to Officer which has provided KDHS greater ability grow with the addition this year of specialist to better address the health needs of the local consultants in gynaecology; ear, nose and aboriginal community, commencing with a throat; general surgery and cardiology. celebration of NAIDOC week with the local community and our care team. Community and home based care services have both increased their activity through increased Our focus to be a culturally responsive service referrals and reduced waiting times for has been ably supported through the Melbourne appointment in key service areas. University, Rural Health research team. This past year saw the seamless transition of KDHS Board and staff would like to thank the Campaspe Early Childhood Intervention Heather McLennan, Elder of the Yorta Yorta Service, and our first client, to the National tribe and representative on the Aboriginal Health Disability Support Scheme (NDIS). This Governance Committee, for her work in transition required significant planning, for which establishing this committee and the we sincerely thank those staff for their efforts. achievements made. Heather has resigned from her role on this committee. Through a collaborative approach to service planning, KDHS, with its health service partners On behalf of the community, we would like to in the Campaspe Shire, continue to work to sincerely thank our valued employees for their address the five health priorities areas of hard work and enthusiasm and for supporting Diabetes, Obesity, Mental Health, Drug & KDHS in its endeavours to meet the sometimes Alcohol and Cancer. challenging and demanding health care needs of our community. KDHS has