2019-20 ANNUAL REPORT

REACHING BEYOND THE SCHOOLS TO SUPPORT OUR COMMUNITY

Community Services MISSION STATEMENT

Community Services’ mission is to develop and deliver MISSION services that support a diverse clientele to achieve STATEMENT their settlement, employment, language and skills development goals.

• Service Excellence – Enhancing responsiveness and providing high quality services through service excellence to support our clients and learners to achieve their goals

GUIDING • Collaboration – Working together as a team and developing partnerships PRINCIPLES both internally and externally to respond to shared challenges and goals. • Innovation – Fostering a culture of innovation and creative thinking in order to deliver high quality services and strengthen staff.

• Respect – Listening and treating each other with respect; recognizing everyone’s unique and essential contributions.

• Diversity and inclusiveness – Valuing diverse perspectives VALUES and experiences and celebrating uniqueness of all voices; ensuring a welcoming environment for all.

• Openness and transparency – Fostering an atmosphere of trust by being honest and transparent in our communication.

• Integrity – Leading by example and taking responsibility for our actions. TABLE OF CONTENTS

Introduction / Who We Are 2

Words from Leadership 3

Our Response to COVID- 19 4

Program Highlights

1. Enhanced Language Training (ELT) 6

2. Essential Skills Upgrading (ESU) 6

3. Next-Steps Employment Centres 7

4. Newcomer Services 7

5. TDSB Welcoming Communities 8

6. On the Line (OTL) - Youth Culinary Training 8

7. Scarborough Centre for Employment Accessibility (SCEA) 9

8. Studio 500 - Hairstylist Apprenticeship & Pre-Apprenticeship 9

9. Language Instruction for Newcomers to Canada (LINC) 10

What inspires us? 11

Client/Learner Success Stories: Where are they now? 12

Employer Connections 14

Community Partners 18

Funders / Map 20

www.tdsb.on.ca/Community www.tdsb.on.ca/Community Services Services Community Community 1 1 ServicesServices INTRODUCTION / WHO WE ARE

Toronto District School Board serves approximately 246,000 students in 583 schools throughout Toronto, and more than 140,000 life-long learners in our Adult and Continuing Education programs. Our mission is to enable all students to reach high levels of achievement and well-being and to acquire the knowledge, skills and values they need to become responsible, contributing members of a democratic and sustainable society. TDSB’s Community Services Unit offers employment services and career planning, skills development, apprenticeship training, language instruction, enhanced and specialized language training, settlement support, mentorship matches and much more. Programs are designed to provide tools, training and support for individuals to gain the skills and knowledge they need to be successful. A variety of individuals will benefit from these programs, including adults, youth, newcomers and people with disabilities. The programs are funded by the federal, provincial and municipal governments.

SETTLEMENT EMPLOYMENT LANGUAGE SKILLS DEVELOPMENT

Community Services at a Glance: Community Services’ over-arching goal is to make positive changes in people’s lives and contribute to the society by supporting everyone’s well-being. Every year, we work very hard to achieve this goal by helping people to achieve theirs whether it is integrating to a new country, learning English, find employment or obtain training.

2019/20 SNAPSHOT: 19,761 54,094 NEW CLIENTS/ VISITS AND SERVICE LEARNERS USERS 28,610 3,562 42 WORKSHOP/JOB FAIR WORKSHOP/JOB FAIRS LOCATIONS PARTICIPANTS 388 288 705 CORE STAFF COMMUNITY EMPLOYER PARTNERS CONNECTIONS

2 Community Annual Report 2019/20 Services WORDS FROM LEADERSHIP

But so many of you not only survived the stresses, but also thrived. You saw this as an opportunity to create new ways to connect with participants and one another. You innovated and your clients and learners benefited.

These adjustments and enhancements will continue well into the coming year and with the leadership of our staff and the support of their supervisors, program officers, coordinators and central support, we will continue to lead in our field. SEVGUL TOPKARA-SARSU GARRY GREEN MANAGER, SENIOR MANAGER, Our special thanks goes out to all of our staff for COMMUNITY SERVICES BUSINESS, COMMUNITY enduring, growing and supporting others through AND STUDENT these challenging times. They have demonstrated TRANSPORTATION SERVICES their immense commitment and dedication and the Looking Back and Leaping Forward coming year will no doubt require more of the same. Also, a special thank you to our union partners who have This past year can be categorized by stability in programs adapted with us, provided input and ideas and helped but change, adaptation and innovation in everything us transition to these new and different times. else. We have so much to look forward to this year. While we Let’s remember back to those very different days in hope for a return to “normal” with respect to the health the early part of the 2019-2020 contract year. The vast of our communities, we know that what was considered majority of service was in person, nobody gave much normal from a program perspective will never be consideration to crowding into a classroom or office the same again. We have collectively leapt forward and, almost inconceivably now, people ventured within digitally and with that, now have ways to engage our a foot of one another. Fast forward to the end of the communities, clients, learners and staff in ways previously contract year (March, 2020) and the world was gripped unimaginable. We encourage you to continue to build by a mysterious illness that shuttered programs, schools and grow in these ways and to envision programming and society. While scary and anxiety-inducing, we all that is inclusive, adaptable, accessible and equitable. received a stark reminder of how quickly life can change These are strange, and sometimes scary, times but they and the critical importance of adapting and growing at are also times filled with an abundance of opportunity all times. for engagement and collaboration. In response to COVID-19, each of our programs has In the meantime, wear your masks, stay six feet apart, stay found a unique way to adapt to the new environment safe and stay positive. We appreciate the tremendous as well as the unique needs of their participants. It has work your teams have done, the resiliency of our clients, been inspiring to watch, because this all happened learners and partners during these difficult times and without notice and while everyone was dealing with know that together we will get through this stronger. their own individual stresses and angst in their lives as they feared what would happen next, whether they’d Thank you! maintain employment and where they would find their next roll of toilet paper. Garry Green and Sevgul Topkara-Sarsu

www.tdsb.on.ca/Community Services Community 3 Services OUR RESPONSE TO COVID-19

The official arrival of the pandemic in Canada in mid-March 2020 had a profound effect on everything we do. In a very short period of time, our sites were closed, staff were asked to work from home, learners and clients were informed, all program activities including language and skills development classes were redesigned so that they could be offered online. The “pivot” to remote services meant, in some cases, the cancellation of exams and other program requirements.

Clients and learners are at the centre of everything we do and now is no different. Working closely with our funders and other stakeholders, we adopted new requirements and processes to ensure that clients and learners wouldn’t have to face new barriers.

Essential Skills Upgrading (ESU) program, for example, the LearnIT2Teach training in the first few weeks of the developed an online assessment process for new learners lockdown and started to use various platforms such as and also connected with new learners via phone/email WhatsApp, Zoom, Big Blue Button, text and even by to ensure they are able to participate successfully in phone to reach out to learners; they were innovative the assessment process. Assessment materials were and discovered new ways to effectively teach remotely. updated to provide consistency between in-person and To manage the isolation, LINC program created chat online assessments of learners’ skills and abilities. Many groups for Instructors by CLB levels. This was a great instructors implemented ZOOM instruction for those forum for instructors to share ideas and support each who had digital capacity and utilized email/phone other during this time. learning and Canada Post services for others. Care for Newcomer Children (CNC) staff and Program While our learners with low levels of literacy skills Officers opened an Instagram account that was a great have been disproportionally impacted by this change success. Parents and their children engaged in simple in service delivery, learners with higher literacy skills interactive activities with household items and supplies report visible progress and increased satisfaction with readily available. The children enjoyed the themed their growing digital technology skills. They recognize stories and walks in nature. the value of their newly acquired skills as well as the self-efficacy they have been able to develop as they Next-Steps Employment Centre (NSEC) and SCEA were ‘forced’ to adapt to online learning. They have achieved significant milestones and set new standards expressed an increased confidence in their ability to of excellence as our program saw many changes to access future learning opportunities and an improved how we operate and deliver services online. We had outlook regarding their employability skills. the opportunity to jump into action and develop an online task team to create over 30 online workshops and Language Instruction for Newcomers to Canada resources to support our clients. We have had virtual (LINC) program implemented changes to the language job fairs, intakes, assessments and job search support. instruction to provide language lessons online to many This was only possible with a core team of selflessly English language learners. LINC Instructors completed

4 Community Annual Report 2019/20 Services ELT staff and supervisors quickly adapted to the new environment and were able to provide services that were highly catered to the needs of clients.

Welcoming Communities program focussed their efforts on assisting families to meet their immediate needs to deal with the unexpected pandemic. They assisted to make referrals to services, such as food banks, and, also access to laptops through their school. For the newcomer kids and youth who were able, activities such as arts and crafts, were offered virtually. committed staff and the support of our capable Studio 500 programs moved fast to adapt lessons administrative and management team. NSEC continues to an online learning environment by pre-recording to develop new online resources in order to serve clients instructional learning videos and developing blended seamlessly from wherever they are. learning models according to which the theory components would be delivered online, 2 days per Newcomer Services continued to support newcomers week, and practical component would be delivered in- on their new journey in their new home, guiding them class 3 days per week. to needed programs and supports via phone or web- conference. Workshops were delivered virtually using Since On the Line (OTL) is a culinary program, the team Zoom. Dedicated staff were able to continue to provide decided to pre-record instructional learning videos assessments and support the full range of needs. They and adapt lessons to an online learning environment. also assisted in the filling out of forms for important Recipes and lessons were shared and conducted on government services and were able to provide advice Zoom, then participants were on their own to prepare and emotional support in many areas. the recipe. Upon completion they would send pics of their creations to the instructor for evaluation. Enhanced Language Training (ELT) team managed to collaborate, learn the gaps, refresh content, develop new online forms, continue to create client placements and support one another to ensure on time delivery.

www.tdsb.on.ca/Community Services Community 5 Services I would like to express my gratitude for all the efforts Enhanced Language of“ our teachers in ELT class. Through this class I have learned a lot and gained confidence. The lessons about Training (ELT) Canadian work culture, job interviews and working with Resumes were very important for me and it helped me to get a job. Nasyikat Building bridges to a brighter future ” The Enhanced Language Training (ELT) program helps newcomers bridge their international training, education and experience with employment opportunities in Canada. This 14-week program includes an 8-week in-class training portion followed by a 6-week work placement. Classes are taught by industry professionals and offer the opportunity to network and improve employability skills. The program focuses on the following sectors: Accounting, Customer Service &Administration, Engineering, Financial Services, Health & Wellness, IT, and Sales & Marketing. Impact: 5,200 Clients benefit by: HOURS OF • Improving their Business English proficiency LANGUAGE INSTRUCTION • Increasing their knowledge of sector-specific terminology • Enhancing workplace essential skills 425 • Building professional networks CLIENTS CLIENTS • Gaining job experience through unpaid job placements SERVED 209 SECURED EMPLOYMENT

I never felt embarrassed about asking a question Essential Skills in“ the classroom and other students were also at ease asking questions. No questions ever remained Upgrading (ESU) unanswered. When I left the class I actually felt more confident using MS Word!. Claudia Getting back to basics; increasing independence ” Essential Skills Upgrading (ESU) provides non-credit instruction in reading, writing, numeracy and digital technology to adults who speak English and who have goals of employment, further education (secondary or post-secondary) apprenticeship and/or greater personal independence. We are a goal-driven, outcomes-based, learner-centred program dedicated to helping our learners acquire the skills they need to transition towards their goals. With full-time, part-time and evening classes across the city, as well as a one-to-one tutoring program, we are able to offer participants flexible learning options in convenient locations. Impact: 2,087 Through a network of partnerships, we offer a variety of “Computers LEARNERS for Work” workshops which allow employment-focused clients IMPROVED THEIR LITERACY, acquire the digital technology skills employers are looking for. In NUMERACY AND DIGITAL SKILLS addition to our learners, we assist many clients through referrals to other learning opportunities which best meet their needs. 18 61 LOCATIONS CLASSES

6 Community Annual Report 2019/20 Services The Next Steps Employment Centre did a fantastic Next-Steps job“ helping for my Second Career application. The staffs are very nice and helpful throughout the process Employment Services of my application. My advisor helped me a lot on my application. I love to have her as my Advisor and all my questions are answered right away. John M. Opening the doors to employment ” Next Steps Employment Centres offer a range of FREE services, resources and supports to respond to the career and employment needs of job seekers and employers looking to hire in Toronto, Mississauga and Vaughan. Services offered include: • Job coaching and labour market information • Online workshops • Resume &cover letter development, interview skills CLIENTS • Connections with Employers Impact: 3,757 SECURED • Job matching and placement supports EMPLOYMENT

• Skills development and training PEOPLE CONNECTED • Resource centre with access to computers for job search 604 WITH FURTHER EDUCATION AND TRAINING Next-Steps also helps eligible employers access resources from the OPPORTUNITIES Canada-Ontario Job Grant (COJG), which provides funding to EMPLOYERS businesses for training existing employees or new hires. 91 ACCESSED FUNDING TO TRAIN THEIR EMPLOYEES

Newcomer Services

Empowering newcomers, investing in the future Settling in and adjusting to a new country can be a long and difficult process. Located in Malvern (Scarborough), TDSB’s Newcomer Services supports newcomers so that they will have opportunities like everyone else in Toronto, and that they will eventually be self-sufficient in every aspect of their lives. Services include extensive and valuable information, referrals, group workshops and one- on-one assistance on various settlement needs. Impact: 1,160 NEWCOMERS Free Care for Newcomer Children (CNC) services are provided on-site RECEIVED SETTLEMENT while parents are attending workshops or accessing other services SERVICES at the site.

My settlement officer Sarah Pinto helped me apply for child “recovery benefits and guided me through the process of getting 120 a job and how to get in contact with a furniture bank. When I GROUP 775 ACTIVITIES PARTICIPANTS secured a job at HGS global as customer service associate she ATTENDED GROUP helped me apply for the child care fee subsidy. I really appreciate PROGRAMS the guidance and support that Sarah has given me. Sabina ” www.tdsb.on.ca/Community Services Community 7 Services I learned leadership skills and confidence. I made TDSB Welcoming “many new friends, learned about others, and had a fun time. This program taught me life skills which I can use Communities in many ways at home and at school and even when I grow up. Arna Facilitating the integration of newcomer ” youth and children

As the TDSB’s only mentorship program dedicated to helping newcomer students adapt successfully at the elementary, middle-school and high-schools levels, Welcoming Communities serves over 100 schools in the Board each year. The program helps newcomer students transition into life in Canada through attendance support, leadership skills development, homework help, post-secondary planning and career exploration, community volunteering as well as specialized programming such as the Re-Connect program. Activities offered include: Impact: 1,604 • Targeted skills development programs including hairstyling, MENTORSHIP construction and carpentry MATCHES • Indigenous arts and crafts • English conversation circles 107 • Parent engagement 11,046 PARTICIPANTS IN VOLUNTEER • Information sessions, campus tours, guest speaker events, GROUP ACTIVITIES TRAINING employment fairs and recreational programs SESSIONS

On the Line (OTL) - Youth It is too hard to be a newcomer in Canada and again,“ I feel so lucky to meet you. There is not a lot of Culinary Program friendly, helpful, and caring people out there. Thank you for being part of my journey. Simay Enhancing youth employment opportunities ”

On the Line (OTL) is a unique 11-Week paid Culinary program that offers skill building opportunities and employment readiness support to multi-barriered youth between the ages of 15 and 30. The overall goal of the program is to support youth obtain work as Line Cooks. The program offers: • 5 weeks of intensive kitchen training and pre-employment support to prepare individuals to start a career as line cooks • Menu planning, knife skills & food prep training with a Chef Instructor • Food Handler and WHMIS certifications Impact: CLIENTS 70 ACCEPTED • One-on-one assistance with job search TO THE PROGRAM Participants get paid for 30 hours per week to attend the sessions. The training sessions are offered year around and new intakes CLIENTS SECURED begin every 5 to 6 weeks. 39 EMPLOYMENT

TRAINING 10 SESSIONS

8 Community Annual Report 2019/20 Services I went to your office last week to ask for employment Scarborough Centre for “assistance. I want you to know that an employer that I applied online had hired me already and I will start Employment Accessibility working on Monday. Thank you so much for your willingness to assist me in finding a job. Teodulo Overcoming barriers one step at a time ” The Scarborough Centre for Employment Accessibility (SCEA) is a fully accessible, drop-in employment resource centre to assist job ready individuals to prepare for employment or self-employment.

SCEA is open to all job seekers, including people with a disability. It offers access to computers, internet, phones, fax and photocopier, job board, a variety of specialized employment- related information, job search workshops and self-help resources, MS Office tutorials, job fairs, special guest speakers and events. Impact: Additionally, the following accommodations are available for 5,339 persons with disabilities: VISITS • Assistive computer technologies such as Jaws, Zoom Text, Kurzweil, Dragon Naturally Speaking, Audio Notetaker, and Scan & Read 2,090 332 • Ergonomic computer chairs, hydraulic tables, and large WORKSHOP NEW screen monitors PARTICIPANTS CLIENTS •  Sign Language Interpreters (available by appointment) EMPLOYED •  Wheelchair accessibility

Studio 500 Hairstylist I would recommend Studio 500 to all aspiring hairstylists“ and believe me you will not be disappointed. Apprenticeship and Thank you to all the staff at Studio 500 for an opportunity of a lifetime! Keina Pre-Apprenticeship ” Enhancing skills for better employment opportunities

Studio 500 is the only official government recognized hairstylist apprenticeship training facility in the GTA. It helps aspiring hairstylists gain industry experience and skills needed to reach their full potential in the field. The training is offered by Red Seal certified instructors at fully equipped salon labs. While the Hairstylist Pre-apprenticeship program provides Impact: 117 opportunities for people who have no previous hair salon TRAINED experience and who have not yet completed their secondary AS APPRENTICES education, the Hairstylist Apprenticeship program prepares participants for the Hairstylist Certificate of Qualification exam. 23RECEIVED C OF Q The program also supports apprentices to attain their 240 hours EXAM PREPARATION SUPPORT of required on-the-job training in salon.

Year-round enrolment, full-time and part-time classes are available. 24 COMPLETED PRE-APPRENTICESHIP

www.tdsb.on.ca/Community Services Community 9 Services We have found your kids’ online support program Language Instruction for “a centric dynamic factor for our son Heawadmal. It affects our son’s behavior. He shows more interest Newcomers to Canada (LINC) in the program contents. His Teacher Ms. Wahida is representing her job fabulously. She is amusing, the Building language skills for success way she is interacting with our son is so academic. The good news is that our son is starting to be regulating English language skills are often a prerequisite to newcomers’ with his online program. successful settlement and social, economic and cultural integration Your support will remain with us as cornerstone into Canadian society. As the largest and one of the oldest LINC memories. Thank you so much. Heawadmal’s programs in Canada, TDSB’s LINC offers free English classes and parents settlement services that assist newcomers attain the English ” language proficiency needed to fully participate and succeed in their new Canadian home, community and economy.

All classes are led by qualified instructors using the LINC Curriculum Guidelines, the Canadian Language Benchmarks, the Canadian Citizenship and Discover Canada resources. Lesson planning and on-going assessment is guided by the Portfolio- Based Language Assessment (PBLA) approach. Both formal and informal assessments are real-world and task-based.

Part-time and full-time classes are available year-round, and some sites also offer evening classes. All locations provide free Care for Newcomer Children (CNC) - for ages 19 months to 6 years – which enables parents to attend the classes without having to find costly childcare. Impact: 84,464 What you can expect from us: HOURS OF • A welcoming, respectful and safe learning environment LANGUAGE INSTRUCTION • Knowledgeable, helpful and responsive staff LEARNERS • Learning focused on your needs and goals 4,526 IMPROVED THEIR ENGLISH SKILLS • Accurate and relevant information about community services that can assist you and your family NEWCOMER 2,274 CHILDREN USED CHILDMINDING SERVICES

10 Community Annual Report 2019/20 Services WHAT INSPIRES US?

Welcoming Communities Creative Writing Program

Welcoming Communities has been offering creative writing workshops in Elementary and High Schools with newcomer students since September 2018. The goal of the program is to create a safe, welcoming and creative space for students to explore their ideas, their imagination and develop their writing skills. We encourage newcomer students to believe in their own abilities as successful poets and writers, and that their voices deserve to be heard. Publishing the students works validates their efforts and allows them to develop confidence in their writing skills.

One student who benefited from this program was Somiah (grade 4), who successfully wrote an excellent, creative story accompanied by gorgeous illustrations. Reflecting on her experience, Somiah wrote the following:

Thank you so much Ms. Charlotte and Ms.Sofia for inspiring us “to write these books. Thank you so much for wasting all your time on us and listening to us. I am so grateful to have you guys in my life and you guys made my dreams come true cause I always wanted to write a book. Thank you for spending hours on us. You guys brought happiness to our lives. Thank you so much. We all appreciate it a lot. You guys are awesome. THANK YOU SO MUCH! ” When we asked students what they learned about themselves from this project, here is what they had to say:

I learned that, with the right words, I can touch people’s souls“ and make them pay attention to what I want them to pay attention to. I learned that I have potential, and after showing one or two of my poems, I got more confident to share them with other people, that actually loved them . (Greenwood Slam Poetry Participant –” Sept 2019 - March 2020.) I learned about myself that I am a good writer. “(Greenwood Short Story Participant – Sept 2019” - March 2020.)

I learned that I have a good imagination. “(Dixon Grove Chapter Book Program, Grade” 5, March 2019- June 2019)

www.tdsb.on.ca/Community Services Community 11 Services CLIENT/LEARNER SUCCESS STORIES: WHERE ARE THEY NOW?

Justine was a participant in our upgrading partnership with Tropicana Community Services. Upon completing a 7-week upgrading program with Essential Skills Upgrading (ESU), Justine completed the Pre-Apprenticeship Auto Body Collision and Damage Repair program with Centennial College and is now an AutoBody apprentice with the TTC.

Angela participated in the On the Line After Bailee completed the OTL program, Program (OTL) and completed a job she decided to pursue her career in the placement at Freshii in East Toronto, she is culinary industry, she has successfully now the Manager of that Freshii location. graduated from Stratford Chefs School.

Wadhwa attended 2019-20 Enhanced Language Training (ELT) Accounting class and “with the knowledge, coaching and blessings of Kurt (ELT instructor) and Roxanne (Job Developer) and learnings of the program” in his armoury, secured his first job in Canada in his professional field within six months of his arrival in Canada, even during the unprecedented times of COVID.

When asked if the ESU program was Inez attended ESU classes at George helpful in improving her skills, Maryjo Harvey. Her instructor was a wonderful reported that, Fractions were a foreign and innovative teacher patient“ and concept to me“ and Richard opened my encouraging, and she credits” him with eyes . She says that when she forgets her success. Inez is currently studying at how ”to do math tasks, she refers to her Canadian Beauty College and said that notes and refreshes her memory. Maryjo had not for our class, she would not have is currently studying at George Brown been able to get into her program. College in a RPN program.

Rafael attended ELT Sales and Marketing Class in April 2019. He had a background in marketing and tourism. With the support of the team, Rafael made an ambitious plan to network and go back to the career he so loved. His hard work paid off and he is currently working as a Director at Governance Solutions Inc. in Guelph, Ontario.

12 Community Annual Report 2019/20 Services Ibrahim was supported by the Next Steps Danielle, who was a Next Steps Employment Centre- Downsview team Employment Centre-Riverdale client, is in his job search and when he secured now a Patient Flow Coordinator with the an administrative support position with Peter Munk Cardiac Center at Toronto an Engineering Firm, he emailed us and General Hospital. When asked about her wrote I can’t thank you enough for experience, she wrote to her Employment your efforts“ and support, stay assured Advisor, Allison I am finally on a that I will show the commitment and contract and in “a stable job. Thank you for dedication needed for this job. all your help, I couldn’t have navigated my ” way so successfully without you Allison. ” “Congratulations on leading an incredibly wonderful team that exemplify an extension of you!” Julianna wrote in her email to Scarborough Centre for Employment Accessibility (SCEA) Site Supervisor, Sonia who helped Julianna to get a phone interview for a temporary 2 weeks assignment which turned into a full time permanent job at Defendit Legal Services Professional Corporation. This lovelycard perfectly captures her sentiment!

Joyce, stay-at-home mom decided to Clara attended Studio 500 where take a leap of faith and joined the Studio she excelled in both the Basic and 500 Hairstylist Pre-Apprenticeship Advanced level training. She completed Program back in 2018. She successfully her apprenticeship and attained her acquired an apprenticeship in salon and Hairstylist license in 2019. Clara is returned to complete Advanced training currently enrolled in a 2 year Salon in the Apprenticeship Program. In 2019 Management course at George Brown she successfully attained her hairstylist College and aspires to open a salon in licence and is currently employed Northern Ontario. full time at First Choice Haircutters in Mississauga Ontario.

Tanya applied to sponsor her daughter, Chrejah, from Jamaica 4 times over many years, on her own and also with help from others. Each attempt was denied for various reasons. Last year, our Newcomer Services team supported Tanya to submit another application, which was approved. Chrejah and her mother finally reunited in February 2020 and are very happy together. This picture was taken in February at Chrejah’s graduation, on Tanya’s trip to Jamaica, to bring Chrejah back to Canada.

www.tdsb.on.ca/Community Services Community 13 Services EMPLOYER CONNECTIONS

CARA Foods Bernard Betel Centre for Creative Carib21 Alpha Textbook Inc. Living Carefirst Seniors and community Alpha’s Discovery Club Inc. Bespoke Painting Services Inc. Services association Altius Architecture Best Buy Canada 21st Century Bearings Inc. Carl Zeiss Canada Ltd. AM Adatia Medicine Professional Best Western Hotel 32 Miles Build & Design Carlaw Tire and Auto Services Inc. Corp. Beta Calco Inc. 411.ca Carnata Consulting Inc. Ankit Designs Inc. Beta College 880 Cities Carson Dunlop & Associates Ltd. Anoosh Tech Inc. BGIS 4DM Inc. - Geospatial Information Casa Manila Restaurant Technology Company Anova Fertility & Reproductive Biddingo Health CB Squared A La Carte Kitchen Big Smoke Burgers Anson S. Taylor Jr. PS CCE Medical A&W BioConnect Inc. Apex Fund Service CDI Computer Dealers Inc. A-1 Cash and Carry BioPharma Services Inc. Apollo Cedarbrook Lodge A2A Web Design Biotalent Canada Aquitaine Auto Centre Inc. Celplast Metallized Products Abba Kyrillos & Mari Mina Ltd (aka: Blackwell Structural Engineering Aramark Centre of English Studies (CES Tim Hortons) Bloor West Dental Toronto) ArcelorMittal Tailored Blanks ABC Dev Inc. Blueprint Software Systems Americas Ltd. Centric Health Access Alliance Multicultural BMO Bank of Montreal Argon Electric Ltd. Channel Assist Inc. Health and Community Services Bogdan Newman Caranci Inc. Armstrong Fluid Technology Chantler Packaging Access Cash General Partnership Bond International Services Armstrong Manufacturing Inc. Charlie’s Meats Account Dynamics Worldwide Canada Ashlin BPG Marketing Inc. Chef’s Table Inc. Boom Breakfast & Company Asian Care Givers Chelsea 98 Investment Group Account Pro Systems Inc. Boost Agents AST Flooring Ltd. Chens Enterprises Accuflo Plumbing Solutions Inc. Bow Wow Doggy Day Care ATG Pharma Incorporated Chiva Auto Group Inc. Action Auto Glass Branded Bites Auriora Tech Development Christie Lites Action Collections & Receivables BresoTec Inc. Mgmt. Aurora Food Pantry Christina Ke Wang, CGA Bright Pics Inc. Addictive Mobility Aurum Cinq Foods Brookfield Global Integrated Adecco AVAJ Future Solutions Solutions Circle of Care Adriatic Glass & Mirror Ltd. Avanti Hair Salon BTY Group Cisco Systems Canada Co. Adweko Canada Inc. Aviation GSE Buffalo Wild Wings City of Richmond Hill Affinity Insurance Aviator Danforth Build Max Ltd. City of Toronto AGS Automotive Systems Inc. Avondale Foodworks Burnco Manufacturing Cityview Dental Air Kool Ltd. AYA Kitchen & Bath Ltd. Burrito Boyz Clear Images Photography Air Liquide Canada Inc. Azans Byrne Engineering Inc. Clearbridge Mobile Inc. Air Track Inc. Baba Tel Cadmech Design Inc. Click on Mac Solutions Ajeet Industries Inc. Bahman Accounting Inc. Canada Colors and Chemicals Ltd. Cloud Dynamics Akendi Intentional Bakertilly WN LLP Canadian Coptic Centre CLS Catering Experiences Bamford Produce Company Ltd Canadian Down & Feather Cobblestone Foods Inc. Akropolis Pastries Barrett and Welsh Inc. Company Ltd. Codefusion Albarrie Bartell Morrison Inc. Canadian Educational Services Community Environment Alliance Alert Driving Battaglia Architect Inc. Canadian Maintenance Safety Ltd. Compucage International Inc. All Custom Gasket Baycrest Canadian Petroleum Processing CompuStaff Corp. Allan Teachman BCM Partners LLP Equipment Inc. Concreation Canada Inc. Alleyne Inc. Beacon Corporation Brokerage Canadian Red Cross Conrad’s Barber Shop Almon Equipment Ltd. Belmont House Canadian Tire Coptic Orthodox Patriachate of Alexandria Alpeza General Contracting Inc. Berg Chilling Systems CAPREIT

14 Community Annual Report 2019/20 Services Corporate Finance Outsource Dr. S. Nikolakakis Optometry FirstService Residential Helmfried Business Solution Inc. Corvin Dr. Slome Professional Corp. Flynn Canada Ltd. (HFBS) Cosmetica Dr. Stelios Nikolakakis Professional FNF Canada Heritage Skills Development Centre Country Style Donuts Corp. Food for Tots Herjavec Group CQK Chartered Accountants Dr. Steven Moss Food Starter Hero Response Inc. Crawford & Company Canada Inc. Dr. Tariq Saeed Clinic Forest View Industries Hexocom Alum-Pro Inc. Crayon Design Co Inc. Drive Products Forum Athletic Products Inc. Hino Motors Canada Creations Food Company D-Tech Consulting Inc. Fotonz Inc Hodgson Mill Canada Inc. Creative Strategy Design Duarte Coaching Fox and Fiddle Holcim (US) Inc. & Aggregate Credit Valley Conservation Dufferin Communications Inc. Franchise Management Inc. (FMI) Holcim Canada Inc. CRH Canada Group Inc. Dylan Bar Group Home Depot Crown Metal Packaging Canada Dynexa Corp. / Canadian Frans Career College of Innovative Fred’s Bread Homestarts Inc. Crystal Claire Cosmetics Technology & Management Freshii Hope Fertility & Reproductive CT Bakery (CCCITM) Centre Cullitons Limousine Services East End Garden Centre Ltd. Friends of the Greenbelt Foundation Hotel Indigo Toronto Airport Cusco Fabricators LLC Eaton Power Company Frontline Broadband Inc. Hubbert EME Engineering Custom Color Imaging Earlcourt BBQ Frontop Engineering Hudson’s Bay Custom Track Services Ecmictics Biotechnology Inc. Frontop Surveying Inc. Hylan Group Cut Above Ecom Food Industries Fruit of the Land Inc. Hype Foods CYY Accountants Corp. Education Academy Fuchsia Hospitality Inc. I/O Vision Daango Sweets eFresh Meals Inc. Futurprenuer IBT College Dadras Architects Inc. Electro Accounting Fynn’s Temple Bar IDA Noble Pharmacy Dairy Queen Eli Lilly G.B Lancaster Consultants Ideal Jobs Dalton Pharma Services Elite Alliance Services Inc. G.J. Business Group ILSCO of Canada Dapasoft Inc. Elite Air Systems GardaWorld Impact Kitchen Data Global Technologies Elte Café Gatestone & Co Infinite Safe Datasoft Global Technologies Inc. Emerald Legal Professional Corp. GCP Consulting Influitive Datawind Inc. Enghouse Systems Global Tax Services Infor Enterprise Software Deca Aviation Engineering English Bay Solutions Golda’s Kitchen Inc. Deep Foundations Contractors ENN Canada Corp. Infotech Business Centre Inc. Golden Dollar Discount Inc. Entera Utility Contractors Infuse Cafe Golden Ridge Reality Inc. Define Metal Fabrication Inc. Entro Communications Innovative Vision Gowling WLG (Canada) LLP Delo Logic Inc. Enville Event Design & Catering Institute of Communication Gprosys Corp. Delta Hotels and Resorts EPI Fire Protection & Security Agencies Great Clips Deltro Electric Ltd. eSCRIBE Software Ltd Integra Tire and Auto Spa Great Oak VFA DeSerres Esprida Corp. InterContinental Toronto Yorkville Greenscaping DHL Global Forwarding (Canada) Esquire-Presidential Garment Care Interlink Connectivity Inc. Inc. Greenwich Associates ESS Corp. Interwork Technologies Inc. Diaz Law Firm GryphTech Esso Canada Investors Group Financial Services Discount Car & Truck Rentals GT Global Telecom Inc. Everest Dochia Interior Design GVEX Iron Fitness Evergreen College Don Valley Health & Wellness Habib Canadian Bank Iroofing Export Packers Co. Ltd. Donalda Golf Club Haddad Geotechnical Inc. Isaac Operations EZ Food Group Inc. Donna Dolphy Hair in Motion IT World Canada Inc. Fastrack Graphics Double Tree By Hilton Handi Foods Ltd. ITC Systems Inc. Fengfan Accounting Corp. Dr. David Gardner Dentistry Harbour Dental Centre Ivan Hair Fiera Foods Company Professional Corporation Havas Canada holdings Inc. J.T. Donald Consultants Dr. Iram Zando Medicine Financial Education Institution Ltd. HB Accounting Jazma Hair Inc. Dr. Poulos DDS First Friends Preschool & Daycare Heart 2 Heart CPR Services JC Salon Dr. Pramiti Kohli Hello Sparks Jewell Radimisis Jorge

www.tdsb.on.ca/Community Services Community 15 Services EMPLOYER CONNECTIONS

Parkview Dental Parkway Forest Foodland Museum Dental Pather Plastics International Maha’s Restaurant Mystique Brand Communication Pathway Communications Manawa Nandos Peekaboo Childcare Peel Word Processing Inc. J-SAS, Software and Services Manditours Int’l Nations Fresh Foods Petalon Jumpfactor Inc. Maple Lodge Farms Nebulae Wealth Petit Maison Montessori Just For Kids Early Learning Centre Marcotta Mechanical Contractors Nestle Canada Inc. Inc. Peto MacCallum Kangaroo Design Group New Dawn Energy Solutions Markham Flooring Inc. Petra Soap Kaza New Directions Aromatics Inc. Markham Steeles Medical Clinic Phases Salon K-Dental Inc. New Era Tool and Die Ltd. Marycroft Tile Ltd. Philopateer Christian College Kenaidan Contracting Ltd. Nexera Wireless Matcor Automotive Inc. Phoenix Print Shop - a social Kerrès NGH Tours Matthew Scott Data Marketing enterprise KEY 2 Communications Inc. Niico Millwork Group Ltd. Maxxam Analytics Inc. Physical Therapy Services KFC Canada Niosha Daneshvar Dental Maxxis International - Canada Pinchin Ltd. Kinch Legal Services Corp. Nissan Downtown McDonald’s Canada Pinsa Romana International Inc. King Catering NMC Dynaplas MCIS Multilingual Community Plexxus Kingsmill Foods Company Ltd. Noram McLeans Learning Academy Polar Racking Inc. Kobay Enstel NORR McOuat Partnership Polycote Inc. KPMB Architects North American Business Mechways Inc. Services for Northwater Capital PolyOne Canada Inc. Kubik Inc. MED e-care Healthcare Management Inc. PowerStream Inc. Kuehne & Nagel Ltd. MEDAbility Healthcare Centre Novena Tec Precision Works Inc. Kwik Kutz Medallion Corp. NovoPlas Primal Movement La Carnita Queen St. E. Meridian Artists Novotel Hotels & Resorts Priority Heating and Air Labrador Service Group Metex Nu-Life Medical Inc. Conditioning Ltd. Laurel School Midas Inc. OCAD University Pro Auto Glass Inc. Lea Consulting Miiscan-Personas.com Corp. Ocean Mechanic Professional Warehouse LEDdirect Illuminated Savings Demonstrators Milano Computer Systems Ogoamaka Law Firm Leon’s Furniture Progressive Sales Canada Mirian Law Firm OMNI King Edwards Hotel Les Entreprises Proden Inc. Electronics Inc. Mirion Technologies Ltd. Onares Salon Linda Modern Thai Pro-Line Automation Systems Ltd. M-K Process Equipment Ltd. OneCAD Solutions Lion Security Services Prostate Cancer Canada ML Catania Ontario International College Little London Barbershop Provincial Moving & Office Moes Limos Ontario Natural Food Company Installations Inc. Live Organic Monardo’s Services Opay Inc. PSAV LMG Drafting Morega Systems Opulence Spa & Retreat Puratos Canada Lombardo Neilly + Associates Morgan Solar OPUS Advisory Services PW Kleens Long Island Clothiers Inc. Morgans on the Danforth International Pyramids Engineering Longo’s Moriyama & Teshima Architects Paintbox Catering & Bistro QA Consultants Luizos Law Mosaic Dental Pak Lau & Associates QMC Metering Solutions Lullaboo Nursery and Childcare PALS Staffing Center Inc. Moses Structures Qzina Specialty Foods Panera Bread Canada Lumacare Motoinsight Inc. Radiant Global Logistics Pantry Enterprises Inc. Lumicision Inc. Moveable Online Rainbow Drug Mart Paparatzy Gallery Lynch Fluid Controls MS Falcon Tooling Inc. Rallys Sports Bar & Smokehouse Paragon Security Lynne Romero Solutions Inc. MTFX Randstad Engineering Paragon Systems M & M Plating Inc. Mucho Burrito Randy Held Corp. Paramount Fine Foods M&R Automation Canada Multimatic Ray Daniel Salon & Spa Pardons & Waivers of Canada

16 Community Annual Report 2019/20 Services RB&W Corp. of Canada Soha Beauty Salon & Spa Tenova Good Fellow Upper York Secondary School Real Assets Advisors Inc. Sole Mio Footwear, Inc. Teqtronix UXP Systems Inc. Real Food for Real Kids Songbirds Montessori School Inc. Testforce Vagans Inc. Redcage Solutions Inc. Source 4 Nations Inc. Textile Museum of Canada Vantage Finishing and Refi Redwood Beauty Group Inc. Spark Internet Marketing Group TGO Consulting nishing Inc. Reliance Home Comfort Spartan Solutions Inc. The Canadian Lung Association Ventura Foods Canada Resource Polymers Inc. Spectrum Healthcare The Grand Hotel & Suites Vertex Solutions Corp. Reversomatic Man. Inc. Speedo Foods & Flavours Inc. The Maid Home Services VHA Home HealthCare RG Engineering Ltd. Splashworks Kitchen & Bath The Riverwood Conservancy VICS Group Richmond Dental Sporometrics The Sales Skills Learning Vigilant Consulting Services Rimrock Sunset Grill Inc. SPP Canada The Storys Building Victoria International College of Business Rogers Communications St. Louis Bar & Grill The UPS Store Virtual Engineers Rogers TV St. Michael’s Hospital The Vinyl Company Inc. Vision Construction Ltd. Royal Bank of Canada (RBC) St. Paul’s L’Amoreaux Centre Three Point Turn Inc. Visrox Royal Canadian Mounted Police Stalco Inc. Tim Hortons Voith Hydro (RCMP) StandardBred Canada Times Kitchen & Bath VTAC Royal LePage Realty Inc. Standirect Kitchen Appliances Tok Transit, Viva Division Warner Music Canada Inc. Ryding Regency Meat Packers Corp. Toolway Industries Ltd. Warren Industries S&P Data Stantec Toothworks Square One Dental Waterview Dental Sales Dynamics Inc. Staples Topnotch Employment Services Salon Rosso Steenhof Building Services Group Inc. Wayyoung Tech Aesthetics SAMCO - Machinery Stemmler’s Meat & Cheese Inc. Toronto Arts Foundation Web San San Romanoway StokeStack BBQ Toronto Gold Bullion Weir Minerals Canada Sataya Paul Canada Stone Tile Inc. Toronto Intergenerational Wendy’s Scarborough Hospital Foundation Streetsville Children’s Centre Partnerships West Star Printing Ltd. Schneider Electric Canada Inc. Strickland Reading Clinics Inc. Toronto Nobel Academy Westway Machinery Scholars Education Centre Suffah Academy of Learning Inc. Toronto Transit Commission (TTC) WFG - Ron & Lynne Romero Scotiabank Sundale Foods International Inc. Toronto Western Hospital-Mount White Shark Ltd. Sinai Dept. of Anesthesia Secure Links Sunnybrook Hospital Willow Springs Winery Toshiba of Canada Sedun & Kanerva Architects Sunray Group of Hotels Willowdale Subaru Tostado Café Inc. Inc. Super Asia Food & Spices Ltd. WinGenius Tot Town Chidlcare Inc. Senior Store SURGE ERP Consulting Wings Transat A.T. Inc. SERVINET Inc. Swiss Chalet Restaurants Winners Trans-Plan Inc. SGS Canada Inc. Swissport Wolters Kluwer Ltd. Trend Marketing Shadlock Pharmacy SwitchGrocery Canada- NBL WS & Company Ltd. Shasha Bread Co. Foods Corp. Trento Kia WSM Engineering Inc. Shoppers Drugmart Store 1555 Taheri Exchange Tricon Capital Group Inc. WSP Canada Incorporated Shuku Salon Tangerine Bank (Formerly ING) Trillium Inspection WT Partnership (North America) SICK Ltd. Taotao Group Ltd. Triumph Inc. Xinflix Media Inc. Simply Smart Child Care Centre TD Bank Trophy Y. Liu Law Firm Inc. TDCNet Inc. Twin Contracting Yamaha Music School Sirati & Partners Tech Triune (formerly J11 IT Twin Image Salon & Spa Yang Wang Law Professional Sky Solar Canada Ltd. Services) UCIT Online Security Inc. Corporation Smart Door Inc. TechDirect Uncle Testsu - Unionville Yi Zuo Accounting & Tax Firm Smart Start Montessori School Techno Canada Unicare Clinic Yumbra Café SmartIP Techno Scientifi c Inc. UNICEF Canada Zoe’s Tender Years Child Care Smith and Long Limited Teeple Architects Unika Swin Zoom Business Management Sobey’s Teknicor Corporation Union Social Eatery Sobey’s Urban Fresh Teleperformance Union Strategies Social Know How Inc. Tender Treasure Montessori United Driver Services Inc. School

www.tdsb.on.ca/Community Services Community 17 Services COMMUNITY PARTNERS

Human Resources Professionals Association Humber Community East Toronto Community Legal Employment Services Catholic Crosscultural Services Services Inc. Immigrant Access Fund Canada CEE- Centre for Young Eastview Neighbourhood Professionals Community Centre Impact n Communities A.C.T. 4 Youth Centennial College East York East Toronto Family India Rainbow Community Aangen Community Services Services Centre for Addiction and Mental Resources Ability Edge Health (CAMH) Eden Food for Change ISNA- Halal Certification Agency Ability Learning Network Centre for Immigrant & Empowering Change Inc. J4 Food Consulting Services Inc Aboriginal Education Centre Community Services (CICS) Engineering Technicians and Jane Finch Community & Family Acces Employment Chartered Professional Technologists (OACETT) Centre Access Business College Accountants of Ontario Enterprise Toronto Jane Street Hub Access Capital Corp. Chinese Family Services of Epilepsy Toronto Community Jenfab Metal Fabrication Ontario Access Community Capital Fund Outreach Jewlr Citi College Across Boundaries ESL Newcomer Reception Centre Job Skills - Employment and City Adult Learning Centre Business Programs AdMill Group Eve’s Phoenix City of Toronto Jobstart Agilec Evolution Group Inc. City of Vaughan John Howard Society Agincourt Community Services Family Inter Generation Link Climate Seal Inc Johnvince Foods Agincourt Community Services Family Services of Peel Association CNIB Fernie Youth Transition Services JRS College Agincourt Library College Boreal Food and Beverage Ontario JVS Toronto Anishnawbe, Anduhyaun (Native College of Carpenters and Allied Food Processing HR Council Kingdom Covenant International Women’s Shelter) Trades - (FPHRC) Korean Community Centre Bathurst Heights LIP Initiative Community Information Fairview Food Starter Learning Disabilities Association Bathurst-Finch Hub Community Legal Education For Youth Initiative Legal Aid Ontario Ontario (CLEO) Beta College Fresh Advancements Levitt Insurance Brokers Ltd Community Living Black Youth Jobs Frontier College Liberty Tax Service Community Outreach Branded Bites Frontline Community Services LIP - Local Immigration Corbrook Brands for Canada Furniture Bank Partnership Network COR- Cashruth Council of canada Brian J. Fleming Adult Learning George Brown College LOFT Kitchen COSTI Immigrant Services Centre GMCC / JMCC Madison Community Services Council Fire Burnhamthorpe Library Go Green Youth Centre March of Dimes Canada Council of Educators of Toronto CAFCAN Golden Mile Employment and Mattamy Caledon Community Services Credit Canada Social Services Matthew House Canada Sri Sanmuganathaswamy Credit Valley Hospital Grace Mt. Zion Apostolic Church Mennonite New Life Centre Kovil Culture Link Grantful Foodbank and Soup Metis Nation of Ontario Kitchen Canadian Career College Delta Resource Centre MIAG Centre for Diverse Women Canadian Deafblind Association Disability Credit Canada Inc. Habitat for Humanity & Families Canadian Hearing Society Dixie Outlet Mall Happen Michel’s Bespoke CanTYD Dorset Community Hub Health Canada – Environmental Ministry of Community Safety & CareCor Health Services Duke Heights BIA Health Awareness & the Office Correctional Services Environment CARE Centre – Centre for Durham College Miracle Arena For All Nations HIPPY Program Career Resource Centre Internationally Educated Nurses East Metro Youth Services Career Perspectives HomesFirst Mississauga Board of Trade East Mississauga Community (MBOT) Career Solutions Health Centre Hospitality Workers Training Centre Caregivers Action Centre East Scarborough Storefront

18 Community Annual Report 2019/20 Services Mississauga Business Enterprise Parkdale Intercultural Association Skills For Change Toronto Public Health Centre Peel Adult Learning Centre Social Research and Toronto Public Library Mississauga Seventh Day Peel Career Assessment Services Demonstration Corp. (SRDC) Toronto Workforce Innovation Adventist Church Peel District School Board South Asian Diabetes Prevention Group Mississauga Training Centre Program Peel Halton Workforce Tropicana Services Miziwe Biik Development Group South Riverdale Community Turning Point Youth Services Health Centre Montage Support Services Peel Multicultural Council Unite Here Local 75 St Stephens Community House Mood Disorders of Canada Peel Region Social Services United Steel Workers - Peel Halton St. Gabriel Adult Learning Centre Mothercraft Peel-Halton-Dufferin Adult Job Action Centre Native Canadian Centre of Learning Network St. Vincent de Paul Society United Way of Peel Toronto Pheasant Run Golf Club Stanford College Variety Village Native Child and Family Services Polycultural Immigrant Stratford Chef School Vaughan Chamber of Commerce Native Women’s Resource Centre Community Services TAIBU Vaughan Food Bank Native Youth Resource Centre Pranic Healing & Wellness Center Terry Fox House Vaughan Public Library Nella Cutlery Professional Engineers Association The 519 Verma Pet Professional New Circles, Neighbourhood Link (PEO) The Canadian Council on Corporation Newcomer Centre of Peel PS Architect Rehabilitation and Work Victorian Order of Nurses (VON) Newcomer Organization Network PTP Adult Learning and The Career Foundation Vita Centre Employment Programs (NCON) The Centre For Education & Volunteer Toronto Queensway Optometric Training (TCET) North York East Employment and VPI Working Solutions Social Services Ralph Thornton Community The Centre for Skills Development William Osler Health Centre North York Women Centre Centre & Training Red Door The Coalition for Persons with Warden Woods Community NSF-GFTC Centre Region of Peel Disabilities Oakburn Community Centre Wardrobe Workshop Inc Renewed Computer Technology The Deacon’s Cupboard, St. Peter’s Oakville Stone Church Erindale West Neighbourhood House Rexdale Women’s Centre Oasis Addiction Recovery Society The Four Village Community West Scarborough Oasis Dufferin Community Centre Rhema Christian Ministries Health Centre Neighbourhood Community Ontario Association of Certified Rise Asset Development The Neighbourhood Office (TNO) Centre – Assistance for Business Engineering Technicians and The Salvation Army West Toronto Probation Technologists Development The Scarborough Storefront WoodGreen Community Services Ontario Association of the Deaf Riverdale Immigrant Women’s Centre The Spot Youth - Yorkgate Mall @ Workers Action Centre Ontario Disability Support Riverside Fresh Foods Jane-Finch Workers Health and Safety Legal Program (ODSP) Clinic Ryerson, Welcome Centre The Street Initiative Ontario Energy Board – Ontario Working Skills Centre Energy Board Cost Savings Safecross First Aid Inc. The Toronto Region Board of Programs Trade (TRBOT) Working Women Community Saint Vincent de Paul St. Dominic’s Centre Ontario Federation of Indian Roman Catholic Church The Toronto Society of Architects World Class – Tenants Rights Friendship Centre Scarborough Bluffs United Church Thornhill Employment Hub World Education Services (WES) Ontario Masonry Training Centre Scarborough Centre for Healthy Times Change – Bricklaying Program Communities Toronto Catholic District School YMCA Ontario Youth Apprenticeship Scarborough Museum Board YWCA Program (OYAP) Scarborough Women Centre Toronto East Quadrant LIP York Med Dentistry Oolagen SEAS Centre Toronto Economic Board York Region District School Board Operation Springboard Seaton House Toronto Employment and Social York Town Family Services Owl Ware Ltd Services (TESS) Second Harvest York University Oxford College Toronto Fire Services Seneca College Youth Employment Services (YES) PAC T Toronto Mandarin Schools Sheridan College Youth the Future Parkdale Community Information Toronto Police Services- 12 Youth without Shelters Centre Sick Kids- Centre for Community Division Mental Health

www.tdsb.on.ca/Community Services Community 19 Services FUNDERS MAP

STEELES AVE W STEELES AVE E

DR SLLEWES DR

DR YELMIRB DR DR MAHKRAM DR

ALBION RD NOSLIEN DR

400HWY FINCH AVE W ALLENRD FINCH AVE E FINCH AVE E MORNINGSIDE AVE

WILSON HEIGHTS BLVD

HYW 404

KIPLING AVE HWY 27 27 HWY

BATHURSTST

SHEPPARD AVE W AVE WARDEN

REXDALE BLVD HIGHWAY 401 HIGHWAY 401 AVE PARK VICTORIA SHEPPARD AVE E HIGHWAY 401 X W

JANEST HIGHWAY 401

KEELEST WILSON AVE YORK MILLS RD HIGHWAY 401

ELLESMERE RD

DR NAWOCCM DR

DR TNUOMHCRIB DR DR ELAVWODAEM DR

DIXON RD YONGEST LESLIEST

DR KROY LAYOR KROY DR LAWRENCE AVE W

DONMILLS RD E LAWRENCE AVE E

SCARLETT RD BLACK CREEK DR DR YDENNEK DR PORT UNION RD

KINGSTON RD

EGLINTON AVE W

EVA NOTGNILSI EVA RD DRIAL RD

TS TSRUHTAB TS EVA WEIVYAB EVA EGLINTON AVE E GUILDWOOD PKWY

DR ANIDAPS DR

EGLINTON AVE W

O CONNOR DR ST CLAIR AVE W DANFORTH RD DUNDAS ST W MOUNTPLEASANT RD ST CLAIR AVE E

EVA SDNALNOD EVA BURNHAMTHORPE RD NIREFFUD TS Community Service Programs YONGE ST BLOOR ST W Enhanced Language Training (ELT)

PAPE AVE PAPE EVA ENIBDOOW EVA

EVA LLEWXOC EVA EVA NOTGNILSI EVA BLOOR ST E DANFORTH AVE Essential Skills Upgrading (ESU)

SOUTH KINGSWAY EDISKRAP RD DUNDAS ST W LAYOR KROY DR

EVA YTISREVINU EVA Language Instruction for Newcomers to Canada (LINC) Hairstyling Apprenticeship & Pre-Apprenticeship (Studio 500) JARVIS ST DUNDAS ST E THE QUEENSWAY QUEEN ST W QUEEN ST E Newcomer Services (NS & WC) QEW LAKE SHORE BLVDE F G GARDINER XY E Next-Steps Employment Centre (NSEC) Scarborough Centre for Employment Accessibility (SCEA)

On the Line BROWNS LINE BROWNS LAKE SHORE BLVD W

Outside Toronto 1225 Dundas Street East, Mississauga 6435 Erin Mills Parkway, Mississauga 4585 Highway # 7, Vaughan

20 Community Annual Report 2019/20 Services

STEELES AVE W STEELES AVE E

DR SLLEWES DR

DR YELMIRB DR DR MAHKRAM DR

ALBION RD NOSLIEN DR

400HWY FINCH AVE W ALLENRD FINCH AVE E FINCH AVE E MORNINGSIDE AVE

WILSON HEIGHTS BLVD

HYW 404

KIPLING AVE HWY 27 27 HWY

BATHURSTST

SHEPPARD AVE W AVE WARDEN

REXDALE BLVD HIGHWAY 401 HIGHWAY 401 AVE PARK VICTORIA SHEPPARD AVE E HIGHWAY 401 X W

JANEST HIGHWAY 401

KEELEST WILSON AVE YORK MILLS RD HIGHWAY 401

ELLESMERE RD

DR NAWOCCM DR

DR TNUOMHCRIB DR DR ELAVWODAEM DR

DIXON RD YONGEST LESLIEST

DR KROY LAYOR KROY DR LAWRENCE AVE W

DONMILLS RD E LAWRENCE AVE E

SCARLETT RD BLACK CREEK DR DR YDENNEK DR PORT UNION RD

KINGSTON RD

EGLINTON AVE W

EVA NOTGNILSI EVA RD DRIAL RD

TS TSRUHTAB TS EVA WEIVYAB EVA EGLINTON AVE E GUILDWOOD PKWY

DR ANIDAPS DR

EGLINTON AVE W

O CONNOR DR ST CLAIR AVE W DANFORTH RD DUNDAS ST W MOUNTPLEASANT RD ST CLAIR AVE E

EVA SDNALNOD EVA BURNHAMTHORPE RD NIREFFUD TS Community Service Programs YONGE ST BLOOR ST W Enhanced Language Training (ELT)

PAPE AVE PAPE EVA ENIBDOOW EVA

EVA LLEWXOC EVA EVA NOTGNILSI EVA BLOOR ST E DANFORTH AVE Essential Skills Upgrading (ESU)

SOUTH KINGSWAY EDISKRAP RD DUNDAS ST W LAYOR KROY DR

EVA YTISREVINU EVA Language Instruction for Newcomers to Canada (LINC) Hairstyling Apprenticeship & Pre-Apprenticeship (Studio 500) JARVIS ST DUNDAS ST E THE QUEENSWAY QUEEN ST W QUEEN ST E Newcomer Services (NS & WC) QEW LAKE SHORE BLVDE F G GARDINER XY E Next-Steps Employment Centre (NSEC) Scarborough Centre for Employment Accessibility (SCEA)

On the Line BROWNS LINE BROWNS LAKE SHORE BLVD W Funders and Supporters

Outside Toronto 1225 Dundas Street East, Mississauga 6435 Erin Mills Parkway, Mississauga 4585 Highway # 7, Vaughan

www.tdsb.on.ca/Community Services Community 21 Services For more information about TDSB Community Services, please visit www.tdsb.on.ca/communityservices or email [email protected].

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Community Services