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Our Outcomes Journey

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Our Outcomes Journey TE WHĀNAU O WAIPAREIRA l ANNUAL REPORT 2015 -2016 2 #FUTUREMAKERS OUR OUTCOMES JOURNEY - TE WHĀ NAU O WAIPAREIRA #FUTUREMAKERS PERFORMANCE SUMMARY - l Annual Report 2015 – 2016 l Te Rārangi Upoko CONTENTS HE MIHI 2 NGĀ HUA O MATAORA OUR MATAORA OUTCOMES FRAMEWORK 2 OUTCOMES MEASUREMENT PILOT PĒPI AND TAMARIKI SERVICES 3 OUR WHĀNAU 5 6 OUR TAMARIKI 5 7 KORURE WHĀNAU – WHĀNAU TRANSFORMATION 8 REPORTING ON OUTCOMES 10 RANGATAHI OUTCOMES 11 OUR TAITAMARIKI SPEAK UP 12 SUPPORTING KORURE WHĀNAU - LIST OF SERVICES 14 HĀPORI MOMOHO - THRIVING COMMUNITIES 16 TE KĀHUI ORA O TĀMAKI COLLECTIVE IMPACT ACROSS THE TĀMAKI REGION 17 CRITICAL PARTNERSHIPS 20 SOCIAL VALUE AOTEAROA 20 HĀPAI TE HAUORA 21 WAITEMATA DISTRICT HEALTH BOARD 22 #FUTUREMAKERS MANA MĀORI 22 URBAN MAORI ADVANCEMENT NUMA 23 TE POU MATAKANA 25 WHĀNAU TAHI 27 DIRECTORY 28 OUR OUTCOMES JOURNEY - l Annual Report 2015 – 2016 l 1 He Mihi GREETINGS OUR MATAORA noho ana au ki te tara Waiatarua Ka hoki ngā whakaaro ki te wā o mua OUTCOMES FRAMEWORK EKi wana ki te wehi o ngā iwi Māori Ūhia ngā kanohi kei raro te whenua o te awa e are accountable to those that have papaku come before us, our communities and our Te waitohitohia rangatira ka roaka te ingoa Wwhānau. In 2013 we acknowledged this Waipareira! responsibility and laid out our vision for whānau in the “Whānau Future Makers, A 25 Year Outlook Ko te wehi ki a Ihowa ora o ngā mano. Kia Strategic Plan” māturuturu te tōmairangi o tōnā nui o tōnā atawhai ki runga i a tātau katoa. Kia whaikororia ki tōna Methods to evidence this were laid out in strategic ingoa tapu. goals: Tangihia rā te manawa auhi, te manawa pore mō • We will be able to consistently demonstrate how aku huia kai manawa kua riro tītapu ki te pō. Whoatu we are meeting the short, medium and long term rā koutou i runga i te ara kōrero kua parangia e te needs of our whānau through well documented tini e te mano. Nōreira, koutou ngā mate, haere, and evidenced based reports on achievement of haere, positive outcomes for whānau who are working whakangaro atu rā. towards being self-sufficient. E ngā mana, e ngā reo, e ngā karangarangatanga • By the end of 2015/16 we have produced our first maha tēnā tātau katoa. Tēnei a Waipareira e hāo nei annual governance outcomes report. i ngā kaupapa katoa hai ō mō te iwi. Whakatau mai rā ki tēnei marae o tātau a Hoani Waititi, e atawhaitia The impetus for these goals was trying to understand nei i a tātau, a, e āhuru nei i tēnei kaupapa. Ki the various Waipareira activities and how these tēnei whare o Ngā Tūmanako e whakātuhia i ngā contribute to the achievement of outcomes. In tūmanakohanga o rātau mā. He nui ngā mahi kua 2014 we commenced a deep dive into the different tutuki, hei oranga mō te iwi. Waipareira activities which are broader than service provision to whānau. Nāreira, hāpainga ki runga rā ngā kauhau ora mō te iwi, whakaheia ki runga rā hai werohanga ki te ao, DEVELOPMENT: Kokiritia i roto i te kotahitanga, kia Mataora te tū! Developed by Professor Sir Mason Durie in August 2015, this framework is constructed to explore the multiple activities of Waipareira and identified three predominant spheres of influence: l 2 What we do, I’ve learned to listen we do well. We are to others, everyone’s got acknowledged as being different perspectives, the best in service it’s not just my way delivery to whānau. of thinking. 1. Korure Whānau – Whānau Transformation: Along the way we have been able to capture some Providing services so that whānau can flourish. crucial kōrero from our community on the ground. Throughout this booklet we 2. Hapori Momoho – Thriving Communities: have included whānau Bringing together diverse community voices to illustrate how organisations in order to increase their collective these identified outcomes impact. are actualised and become a reality for whānau. 3. Mana Māori – Urban Māori Advancement: Advocate for improved circumstances for Urban Māori at regional and national levels. To allow for further examination of impacts in these three key areas there are five overarching high level outcome domains: 1. Rangatiratanga – Self-determination and self-management 2. Mātauranga – Access to knowledge and information 3. Tikanga – Cultural integrity #FUTUREMAKERS 4. Oranga – Healthy people, healthy environments 5. Ohanga – Sustainable environments In January 2016 we moved into the measurement phase for this project, Ngā Hua o Mataora Outcomes Measurement Pilot. ‘Ngā hua’ literally meaning outcomes, or achievements. Ngā Hua o Mataora translates as the Mataora outcomes achievement framework. OUR OUTCOMES JOURNEY - l Annual Report 2015 – 2016 l 3 Outcomes Measurement Pilot PĒPI AND TAMARIKI SERVICES ather than trying to measure every possible outcome and change that occurs within whānau, Whānau ENGAGED Rwe started small with a discreet grouping of whānau and devised strategies and tools to measure by GENDER outcomes with this group. Reviewing our whānau engagement data helped to determine which grouping of whānau we would start this outcomes measurement journey with. REFERRAL INTO 52% 48% are female are male Outcomes This year male whānau members made up nearly half of total whānau engaged with services. 3,725 New This represents a 9% increase from last year. Referrals 7,221 Whānau Engaged 3,995 % Outcomes 93 Achieved “It’s an opening of a door, it’s a new beginning. 4,277 I’ve learned to be a father, to give to Whānau my kids what they deserve.” Exited REFERRAL WHĀNAU WHĀNAU ENGAGED Engagement & contact by ETHNICITY This year we received 3,725 new referrals to a 4,500 Waipareira service and/or program. Throughout the year 4,000 we engaged with 7,221 individual whānau members 3,000 across all our services completing more than 50,000 whānau contacts covering home visits, meeting with 2,000 extended whānau, phone calls, liaison and advocacy 1,000 with other services and government agencies. 0 Nz Euro / Asian Other Not Recorded Pakeha l 4 Whānau AGES 2,000 1,600 1,200 800 400 0 – 4 5 – 12 13 – 17 18 – 24 25 – 44 45 – 64 65+ Not years years years years years years years Recorded Pēpi, tamariki, taiohi and rangatahi (0 – 17 years) make up nearly half of whānau engaged in our services. Adults 25 – 44 remain the largest single age group engaged in services. #FUTUREMAKERS This data suggested we should commence our outcomes measurement pilot with pēpi / tamariki (0-17 years) and their whānau, given these age-groups make up the largest percentage of whānau engaged in our services. Taking a prevention approach further solidified this decision and we commenced the pilot within our pēpi and tamariki services, specifically 0-5 years and their whānau. OUR OUTCOMES JOURNEY - l Annual Report 2015 – 2016 l 5 W5 Our Whānau 5 Our whānau use positive 1 Co-operation with each other communication practices. and kids. Listen to their whakaaro and what they are Ka rere tonu ngā kōrero saying. We talk more about i waenganui o te whānau. behaviour home with the kids. Our whānau have knowledge of, and Maria would refer me onto all use community services when needed. these different services: I did PPP, Ka mōhio te whānau ki tona ake joined the playgroup Poipoia, hāpori, me ngā tūmomo ratonga e 2 Māmā and Pēpi, mirimiri, EPE hāpai ana tō rātou whakapakaritanga. and Incredible Years. Our whānau are equipped with planning skills enabling them to meet My kids are going to grow up short and long-term goals. being constructive members of E taea ana te whānau ki te 3 society, and have a shot at a better whakamahere mai ō rātou wawata, life than what I ended up having. hei whāinga anō mā rātou. Our whānau are connected and work Using everything that we get together as a unit. from course with your children Ka whakawhanake tonu te you can also use with your tuhonohonotanga i waenganui 4 partner, which has brought our o te whānau. family closer together. Our whānau are more connected to Te Ao Māori. I prefer speaking In Māori. Ka whakahono tonu te whānau ki tō rātou ake mana motuhake. 5 l 6 T5 Our Tamariki 5 Our pēpi / tamariki are raised in a 1 loving, healthy and safe home. My children deserve the best that Kia tipu mai te mokopuna / they can get from us as parents. te tamaiti i roto i te korowai aroha o te whānau. Our whānau understand the value of having a strong attachment with their Using other strategies and better pēpi and tamariki and foster this. ways to discipline – break the cycle Ka whakamana te hononga i 2 of violence in my family. Have a waenganui o te tamaiti me tōna safe environment. whānau. Our parents are confident and knowledgeable and use positive It’s really helped my six year old’s parenting practices with their tamariki. self-esteem – he gets a look of Kia tipu tonu te pakaritanga o ngā pride on his face when he gets mātua, kia ū, kia māia, kia tū hei 3 the time and acknowledgement tauira whakakitenga mo a rāua for what he’s doing. tamaiti, tamariki rānei. Our pēpi / tamariki exceed all their development milestones. I can see through my kids #FUTUREMAKERS behaviour how well it’s - Ka angitu te tamaiti i roto improved our lives. i āna mahi katoa. 4 Our tamariki My teacher told my dad that I’ve are ready for school. been finishing my work to a high Ka takatū te tamaiti ki te standard and my grades have whakawhiti atu ki te kura.
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