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System Map for Customers with Disabilities

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System Map for Customers with Disabilities ACCESS FOR GENERAL CUSTOMERS WITH INFORMATION DISABILITIES May/2018 All Metra diesel trains have at least one www.metrarail.com fully accessible rail car. These cars are Passenger Services equipped with a wheelchair lift, an accessible 312-322-6777 seating area and scrolling LED signs that Weekdays 8 a.m. to 5 p.m. ALL convey information for deaf/hard of hearing Elevator Status Hotline passengers. On Metra’s Electric District, all 312-322-6925 rail cars are accessible. REGIONAL TRANSPORTATION AUTHORITY ABOARD • RTA Headquarters: 175 W. Jackson Blvd, • Of Metra’s 240 plus stations, nearly 80% are fully or partially accessible. This represents 96% Suite 1650, Chicago, IL 60014 of all Metra’s system wide boardings. 312-913-3200 • At all downtown terminals, there is audible • RTA Travel Information Center: 836-7000 departure and track location information to Daily 6 a.m. to 7 p.m. (Any local area code) assist blind and visually impaired passengers. There is automatic audible stop calling on all • RTA Customer Service- Reduced Fare and trains and audible train arrival announcements at Ride Free Programs: 312-913-3110 all outlying stations. • Mobility Services Helpline - (ADA • Customers with mobility devices and service animals are welcome on all Metra lines. Paratransit Certification Program and Travel Training Program): 312-663-4357 Metra station staff and on-board personnel are trained to provide helpful, courteous service to CTA customers with disabilities. To access CTA schedules, maps, get Ventra information, read about CTA news, make STATION DESIGNATIONS comments and even order gifts, visit SYSTEM MAP Accessible stations meet all standards related to full transitchicago.com. accessibility. This includes ramps, elevators, signage, restrooms and tactile edge on platforms. CTA Customer Service: 1-888-YOUR-CTA FOR (1-888-968-7282) weekdays 7 a.m. to 7 p.m. Partially Accessible Stations meet most TTY 1-888-CTA-TTY1 (1-888-282-8891) or accessibility standards. Customers with mobility [email protected] CUSTOMERS WITH devices will be able to access platforms and board their trains at these stations. PACE DISABILITIES Non-Accessible Stations are usually elevated and Most Pace bus routes connect with Metra and only have stairs to reach the platforms. They are not CTA service. For schedules and fares, visit modified with elevators or ramps. PaceBus.com or call 847-364-PACE (7223). d r ME Islan e ony Maw DOWNTOWN St ryn Shor k B th Par SWS Sou sor 75th Wind CHICAGO 79th 79th St. Brainerd 83rd 83rd St. 91st St. Gresham 87th 87th St. 93rd St. 95th St. 91st St. N Van Buren 95th St. 99th St. 95th St. Museum Campus/11th St. 103rd St. 103rd St. 18th St. 107th St. 107th St. McCormick Place 111th St. Washington Hghts. 111th St. (Pullman) 27th St. 115th St. 115th St. (Kensington) COOK 35th St./ 119th St. 47th St. Lou Jones e n e 123rd St. 53rd St. St e e Prairie Av t 55th-56th-57th St. k Ridg a Av ullma a t Summit d ine (Blue Island) St SS 59th c O 63rd slan Ra W. P hland Vermont St. urr ewar I B To S. St lue As B Bend Wrightwood RI Ashburn Oak Willow Springs Lawn SOUTH Chicago Ridge SECTOR WILL Worth Palos Heights HC Heritage Corridor Lemont Chicago (Union Station) to Joliet Palos Park SS 143rd St. Hegewisch Romeoville Robbins 137th St. To S. RI Rock Island District (Orland Park) Bend Midlothian 144th St. Chicago (LaSalle Street Station) to Joliet (Riverdale) 147th St. 153rd St. (Ivanhoe) (Orland Park) Oak Forest (Sibley Blvd.) SWS SouthWest Service Lockport Harvey Chicago (Union Station) to Manhattan Tinley Park Hazel Crest 179th St. Calumet ME Metra Electric New Lenox(Orland Park) Tinley Park/ Chicago (Millennium Station) to University Park HC 80th Ave. Homewood Hickory Creek Flossmoor SS South Shore Railroad Joliet Mokena-Front St. Chicago (Millennium Station) to South Bend, IN Olympia Fields RI 211th St. (Lincoln Hwy.) Laraway Road Matteson (New Lenox) Richton Park Accessible Station Partially Accessible Station ME University Park Non Accessible Station ILLINOIS / INDIANA STATE LINE Manhattan SWS.
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