Issue 13 • April-June, 2020 (Q1)

u, Lo:i dks viukuk Embracing the new normal fç; lkfFk;ksa] Dear colleagues foink gh lcls cM+h f'k{kk gS “There is no education like adversity” &csatkfeu fMljk;yh -Benjamin Disraeli ge cgqr gh dfBu nkSj ls xqt+j jgs gSaA ;g dksbZ vke ckr ugha gS fd ,d These are extraordinary times. It is not normal for a pandemic egkekjh iwjs fo'o dks ykWdMkmu ds fy, ck/; dj ns vkSj lkFk gh oSf'od to force a world-wide lockdown and impact the global economy vFkZO;oLFkk ij Hkh mldk çfrdwy çHkko gksA dksfoM-19 ,d vHkwriwoZ pqukSrh adversely. Covid-19 is an unprecedented challenge that no country gS] ftlds fy, nqfu;k dk dksbZ Hkh ns'k rS;kj ugha FkkA foink gh lcls cM+h in the world was ready for. Adversity is one of the best education, f'k{kk gksrh gSA ;g tgka ,d vksj lk/ku lEiUuksa dks pqukSrh nsrh gS] ogha it not only challenges the mighty ones but gives way to creativity nwljh vksj jpukRedrk vkSj uohurk dk ekxZ Hkh ç'kLr djrh gSA tks O;fä and innovation. One who faces tough times, embraces the challenges dfBu le; dk MV dj lkeuk djrk gS] vkus okyh pqukSfr;ksa dks xys yxkrk it brings along and uses it as an opportunity to grow, is always gS vkSj vkink dks volj esa cny nsrk gS] lQyrk mlds dne pwerh gSA successful. The Authority of , as the mainstay of Indian Hkkjrh; ukxj foekuu {ks=k ds eq[; ?kVd ds :i esa Hkkjrh; foekuiÙku civil aviation, has been effectively meeting all the challenges that çkf/kdj.k] dksfoM-19 egkekjh ds dkj.k mRiUu lHkh pqukSfr;ksa dk çHkkoh

1 Lifeline Udan- Delivering Hope and Happiness masks and thermal scanners. In eastern region, Bhubaneswar handled 48 cargo flights till 8th June, 2020 date for transportation of pharmacy/medical kits/ medical equipment. The role of AAI and AAICLAS (cargo and logistics subsidiary of AAI) was very instrumental in ensuring efficient cargo handling and transfer of cargo from cargo suppliers/one airline to the desired airline without delay from respective airports. Airports Director coordinated When the nationwide lockdown was AAI Staff at 28 of its airports worked with MoCA, Airlines and Cargo supplying announced to curb the spread of Covid19, tirelessly to carry out these huge operations agencies for smooth functioning of Lifeline there was a challenge to keep the supply of delivering essential cargo in a planned Udan Flights to ensure steady supply chain of essential goods and medicines and timely manner. Cargo hubs were of essentials, even in the most remote running across the country. At that time, established at , Mumbai, Chennai, locations in the country. Airports Authority of India reiterated Kolkata, Hyderabad and Bangalore. The housekeeping and the ground its commitment of selfless service to the Lifeline Udan flights connected these handling staff at airports also played nation by contributing for Lifeline UDAN hubs to airports at Dibrugarh, Agartala, a significant part in the success of all Initiative of MoCA which was launched Aizwal, Dimapur, Imphal, Jorhat, cargo operations by ensuring cleanliness on 26th March, 2020. Lengpui, Mysuru, Nagpur, Coimbatore, Trivandrum, Bhubaneswar, Raipur, and sanitizations of airports at all times The initiative was developed on hub Ranchi, Srinagar, Port Blair, Patna, and facilitating operations without & spoke model of air connectivity to Cochin, Vijayawada, Ahmedabad, Jammu, hindrance. The alertness and dedication transport essential medical cargo in the Kargil, Ladakh, Chandigarh, Goa and of conscientious staff at all times assured country, especially to remote regions such Pune. Apart from this, special missions that cargo is delivered to the people who as North East, Andaman and Nicobar were also carried out to transport medical need them in this time of crisis especially Islands to support India’s war against supplies to friendly foreign nations like in North-East, Remote and Hilly Regions. COVID-19. Mauritius, Seychelles and Sri Lanka with The contribution of AAI Employees across support from IAF, State Governments and the country is commendable in success of Under this initiative, flights were Administrations of Union Territories. the Lifeline Udan Mission. The sincerity operated for transporting essential cargo, and dedication of all of us has once again equipment and medicines all over the Kolkata airport was a hub for the Eastern made our motto Suraksha Sahit Seva much country especially to the remote places and North-Eastern region where daily more meaningful. amid the lockdown. The essential cargo flights under the Lifeline Udan scheme included goods such as reagents, enzymes, reached with essential materials which medical equipment, testing kits and were again flown back to all parts of Eastern PPE, masks, gloves and other essential and North-East India. Under the scheme, items as applicable by the State and the airport received 133 MT ICMR Union Territory Governments. With- shipments and has forwarded 82 MT uninterrupted mission, 588 flights under of such shipments to different states Lifeline Udan transported 940 tons especially north east till 8th June, 2020. of medical & essential cargo covering The Airport also received 68.5 MT of more than five hundred kms of essential commodities from China. These aerial distance. shipments mainly contained PPE kits,

2 A Ray of Hope – Bringing Indians Home AAI airports played a significant role in facilitation of repatriation flight operations under Vande Bharat Mission. The airports were fully sanitised and fumigated for ensuring safe international arrivals; welcoming the passengers and uniting the families safely back home. Till 8th June 2020, more than 1400 stranded passengers on nearly 11 Vande Bharat flights were In order to facilitate the movement of facilitated at Netaji Subhas Chandra Bose Indian Nationals stranded abroad back to International Airport, Kolkata. Thermal protocol. The Phase I was successfully India, who travelled to different countries screening, baggage sanitization, and handled at Chennai Airport with before lockdown on various purposes other social distancing norms are being remarkable coordination from the part such as Employment, studies/internship, meticulously followed at Kolkata Airport of APHO (Airport Health Organisation), tourism, business etc, Ministry of Civil for passenger safety. Customs, Bureau of Immigration, State Aviation launched the massive repatriation Health Department, State Police, CISF, & operation Vande Bharat Mission on 07th Chennai Airport received 10 Mission AAI officials. May, 20. This involved phase-wise flight Vande Bharat Flights in the first phase from and navy operations by via and its 09th May, 2020 to 15th May, 20. As many The operation of Vande Bharat flights low-cost arm Air India Express, as well as the as 1673 stranded Indians from Muscat, at Trivandrum Airport heaved a sigh of Indian Navy to different parts of the world. Dubai, Kuwait, Singapore, Dammam, relief to many Indian Citizens, especially The mission also carried out operations Manila, Dhaka, New York and London large number of Keralites who were for Indian Nationals, who needed to visit reached Chennai. Elaborate arrangements stranded in different foreign countries, India for a medical emergency or death of a were made for social distancing, medical mainly Gulf Countries. During the family member. The Phase 1 of the mission screening and swab collection for arrival month of May 2020, a total of 21 flights starting from 07th May operated 64 flights passengers including dedicated arrival arrived at Trivandrum Airport and 3,681 and brought back more than 12,000 Indians corridors. Baggages were disinfected and Indian Nationals were repatriated to from 12 countries. automatic sanitizers (touch free) were their homeland. Health Counters for placed for the convenience of passengers. screening the arriving passengers and all The second phase was expanded to 46 On completion of regulatory checks protocol steps as per Standard Operating countries with operation of more than passengers were shifted to institutional Procedures laid down by the Central 300 flights and around 60,000 Indians quarantine (paid/free) as per Covid 19 Government was followed. returned home. This mission entered in its third phase and brought back 47, 281 passengers till 21st June, 20 by operating a total of 243 flights. Vande Bharat Mission became a ray of hope for stranded Indians and more than 1 lakh Indian Nationals returned to home through more than 600 flights. Similarly around 40,000 passengers were flown out of India under three phases of Vande Bharat Mission. (Data upto*21st June, 2020).

3 Resumption of Domestic Flight Operations in the wake of Covid-19 Arrangements made by AAI Airports The world-wide spread of Covid-19 check the spread of the novel coronavirus April for the areas that had been able to pandemic led to a situation where in the country. On 24th March 2020, PM contain the spread. It was only by 25th Governments across the world declared total Modi announces a 21-day lockdown across May 2020 that domestic flight operations lockdown. In India too, the Government the country in a bid to contain the spread could resume. All this while the airport took guarded steps in this precarious of the novel coronavirus. All transport staff were the frontline warriors screening situation. Heeding the advice of Hon’ble services – road, rail and air - were to remain and evaluating the health parameters of the Prime Minister Narendra Modi, millions suspended during the lockdown. On 14th travelling public. Here are some glimpses of of Indians observed a Janata Curfew on April, 2020 PM Narendra Modi extended the arrangements made at AAI airports, all Sunday, 22nd March 2020. He proposed nationwide lockdown till 3rd May, 2020 of which received praise and appreciation the curfew as part of social distancing to with a conditional relaxation from 20th from all quarters.

A passenger being screened at Trivandrum Airport A passenger undergoing thermal screening at Goa Airport

A passenger using a touchless hand A washroom being sanitized Housekeeping Staff cleaning touchpoints Housekeeping staff cleaning PBB sanitizing machine at Airport at Patna Airport at Amritsar Airport at Kolkata Airport

4 Housekeeping staff sanitizing baggage trays at Goa Housekeeping staff sanitizing waste bins Instructions for passengers displayed at Goa Airport Airport at Kolkata Airport

Passengers filling self declaration forms at Airport Social distancing being practiced at

Security personnel checking ID of a passenger at Coimbatore Airport Seats and touchpoints being sanitized at Trivandrum Airport

5 AAI undertakes massive philanthropic work to mitigate COVID-19 pains across the country AAI carried out various charitable measures by AAI’s empaneled caterer to the stranded such as food relief drives, distribution of people and needy persons in slums, leprosy sanitizers, hand gloves, masks, shoes, full PPE homes and various other locations in Delhi. kits to Corona Warriors across the country. The drive that started from 29th March, 2020 The massive food relief drives across the to 3rd May, 2020 saw voluntary contributions country need special mention. The one at by AAI employees and residents of AAI CHQ was initiated with the help of the corpus Colony, benefitting around 1700 people every fund created from AAI’s CSR contributions, day. In addition, dry ration packets were voluntary offerings from AAI employees, distributed to more than 50 families with AAI, as a responsible corporate entity, has Resident Welfare Association (INA Colony) five-member each which continued from 29th been rendering humanitarian work whenever and . Run by AAI’s March, 2020 to 10th May, 2020. the need arises. Responding to the nationwide corporate headquarters under the guidance of Here are glimpses of the humanitarian work lockdown starting from 25th March, 2020 in Shri Anuj Aggarwal, Member (HR), the move carried out at a number of AAI airports and the wake of unforeseen COVID-19 pandemic, involved providing cooked hygienic food establishments: Northern Region Phase I: Wheat, rice, dal and mustard oil distributed among more than 2000 migrant workers. Phase II: Over 5000 workers received instant food for boosting energy such as laai- chana, jaggery, biscuit and one litter of water bottle each apart from dry ration.

AAI’s Civil Aviation Training College is situated on the outskirts of Prayagraj, a city that witnessed thousands of migrant workers crossing the city to travel between states in their attempt to walk back home. In order to alleviate their suffering, the dqYyw eukyh gokbZ vM~Ms ij officials at CATC, under the leadership of dk;Zjr Hkk-fo-çk- ds deZpkfj;ksa vkSj Principal, CATC collected funds from officials Airport - AAI officials distributed vf/kdkfj;ksa us vius va'knku ls fnukad 16 who contributed generously in procuring grocery packets adequate for 15 days to 125 vçSy] 2020 dks çoklh etnwjksa ds 23 ifjokjksa dry ration for distribution amongst these needy families identified with the help of the dks vukt rFkk vU; [kk| lkexzh ,oa mi;ksxh workers. district administration during lockdown 1.0. oLrq,a forfjr dhA North Eastern Region basic psycho-social care & support to the Agartala Airport - Apart from distributing families of daily wage earners, children and 10,000 kg food grains procured from FCI other affected families & individuals through benefitting 1000 families living in the interior the medium of art and music. areas of the state, AAI donated `₹10 lakhs and `₹1 lakh to DM (West Tripura) and Additional DM, Gomti District respectively to support the state Government’s fight against Covid-19 pandemic. The funds were meant to help provide PPEs like N95 mask, sanitizers and Guwahati Airport - AAI, in collaboration with gloves to corona warriors such as health 175 BN CRPF, distributed over 10 tons of workers, police and media persons who are food grain and dry ration in a phased manner the most vulnerable frontline workers deputed to nearly 2000 households. AAI also rendered during the pandemic.

6 North Eastern Region drive was voluntarily funded by AAI officials to feed the needy people stranded due to lockdown. The drive saw cooked food being distributed amongst 300 stranded people on road. Social distancing was maintainedand other safety measures were implemented.

Eastern Region Coimbatore Airport - Three government hospitals received 10,000 face masks and sponsored 600 litres of hand sanitizer costing around ` ₹ 1.05 lakh. Empowering COVID warriors, Coimbatore Airport also sponsored North Eastern Region - Kalyanmayee one fully equipped ambulance with ventilator members with help from local NGOs and costing around `₹30 lakhs to the Department of self-help groups comprising women from the Health and Preventive Medicine, Coimbatore. localities near various NER airports, prepared about 25000 cotton masks mainly made from the unused household cloth and uniform material. These masks were distributed free RHQ (ER) Kolkata - Serving and retired of cost to villagers and local communities employees of RHQ, ER, through their inhabiting areas near these airports, sanitation voluntary contributions, undertook food relief workers, vendors, drivers, shopkeepers and drive at several slum locations of Kolkata. The various other workers engaged in daily tasks people living in slum areas of were provided at airports and AAI residential Colonies. The with essential food items in collaboration with Chennai Airport - As part of its CSR initiative, move also helped empower the village women. the airport distributed a total of 1000 relief Ramakrishna Mission and Kolkata Airport kits containing grocery and other essential Police. This initiative supported nearly 1700 items including masks to state authorities for Western Region poor families. On May 15, 2020, RHQ (ER ) distribution among villages surrounding the also contributed ₹`10 lakhs as CSR initiative airport on May 14, 2020 in a brief function for distribution of food and other essential attended by District collector, Chengalpet and items such as, 2000 bottles of sanitizers, hand Airport Director, Chennai Airport. gloves, shoes and 250 full PPE kitsin the North Dum Dum Municipality where Prof. Sougata Roy, hon’ble. MP was also present. Southern Region - AAI employees and runway contractor collectively funded a gSnjkckn ds Hkk-fo-çk dfeZ;ksa us dksjksuk egkekjh food relief drive amongst contract workers, ds pyrs ns'kO;kih ykWdMkmu ds nkSjku vius stranded labourers and villagers inhabiting Lrj ij vkilh lg;ksx ls yxHkx `2 yk[k areas near the airport, distributed nearly 1316 kgs of each essential items of dry rations and ,df=kr dj t:jrean yksxksa ds fy, dbZ jkgr dry vegetables. dk;ks± dks vatke fn;kA fldanjkckn Nkouh ds lQkbZ deZpkfj;ksa lfgr xjhc ifjokjksa dks vko';d [kk| inkFkks± ¼pkoy] nky] rsy] lfCt;k¡ vkfn½ ds iSdsV forfjr fd, x,A nks Trivandrum Airport - Expatriates who arrived vukFkky;ksa rFkk glekFkisV] fldanjkckn fLFkr under ‘Vande Bharat Mission’ flights were okYehfd QkmaMs'ku ,oa gSnjkckn fLFkr vk'kk welcomed through food and refreshments free dqVhj esa Øe'k% 100-100 fdyks pkoy ,oa 25- of cost providing great relief to the passengers who appreciated the move for providing ready 25 fdyks nky Hkh forfjr fd, x,A Vhe ds hygienic food amid COVID-19 pandemic }kjk lHkh forj.k dk;ks± ds nkSjku HkkSfrd nwjh] Bhopal Airport - On the occasion of World immediately upon landing after a long-haul ekLd ,oa lSfuVkbt+j ds ç;ksx tSls ,gfr;krh Hunger Day (May 28, 2020), a food relief flight journey. fu;eksa dk ikyu fd;k x;kA

7 Yoga at Home, Yoga with Family In the testing times of the global pandemic of Covid-19, when the whole country is under a lockdown and everybody is spending time with their familiesat their homes, the Government came with the theme of “Yoga@ Home, Yoga with Family” on the occasion of 6th International Day of Yoga on celebrated on 21st June 2020. On the same lines, CATC (Civil Aviation Training College, Prayagraj) planned an extensive and elaborative program to help its employees, family members and citizens to get connected with online mediums to learn the basics of Yoga, different postures, their benefits and correct ways to practice them. Practice-cum-guided sessions from 18th to 20th June 2020 were carried out by Shri S.K. Singh, AGM (CNS) and his wife Smt. Arte Singh, who are qualified trainers from Patanjali Yogpeeth- and Govt. of India, the videos of Yoga sessions were uploaded and shared via different social media platforms to reach maximum no. of people. On 21st June 2020, CATC organized a Live Yoga Session where the Common Yoga Protocol given by the Government was practiced and employees and citizens got connected with Facebook Live from Principal, CATC’s Facebook Page. + Here are some glimpses of AAI employees (from CATC and various other AAI airports) doing “Yoga at Home, Yoga with Family.”

8 An ode to the COVID Words of Appreciation Warriors AAI’s Gaya International Airport received appreciation and compliments by The Royal Thai Consulate General, Kolkata for facilitation of successful repatriation of stranded Thai Nationals in different parts of country. Through an appreciation letter, The Royal Thai Consulate General also extended sincere thanks to Ministry of Civil Aviation, DGCA and other authorities for all the necessary measures taken regarding permission of flights and other courtesies. 109 Thai passengers stranded in Assam, Bihar, Jharkhand, Uttar Pradesh and West Bengal departed through a chartered In a touching ode to the COVID Warriors flight from to Bangkok fighting at the forefront, AAI staff of Suvarnbhumi International Airport on 13th Bhubaneswar Airport, CISF Personnel June, 2020. and representatives of State Government, Airlines and other agencies sangthe Vande Utkal Janani”, the State Anthem of Odisha. dckM+ ls tqxkM+ While maintaining the social distancing norms, all assembled in front of Domestic Terminal Building of Bhubaneswar Airport and expressed the gratitude and solidarity by showering flower petals on frontline warriors of different agencies to respect their sacrifice and boost the morale.

dqYyw&eukyh ,;jiksVZ ij dk;Zjr fo|qr vuqHkkx constructs ds bapktZ Jh ujs'k dqekj] çca/kd] us ,;jiksVZ new Perimeter road ij miyC/k [kjkc iM+s lalk/kuksa ls Vpysl gSaM lSfuVkbtj fMLisaflax e'khu cuk;h gSA bl e'khu dks cukus esa dksbZ Hkh ykxr ugha vk;h gSA

blh Ja[kyk esa] Jh ujs'k dqekj th us Jh vkj-ih- gt+kj #i, dk [k+pZ vk;k gS] ftldh dher JhokLro] çca/kd@lh,vks vkSj Jh eukst dqekj] ckt+kj esa yk[kksa #i, esa gSA bl frdM+h us ,d i;Zos{kd ds lkFk feydj csdkj iM+s lkeku ls cM+h jde+ dh cpr dh vkSj lPps dksjksuk ;ks)k 25 QhV rd dh {kerk okyh QkWfxax e'khu dk dh rjg bl yMkbZ esa cM+k ;ksxnku fn;k gS vkSj A Foundation Stone was laid for the Hkh fuekZ.k fd;k gSA bl e'khu dks cukus esa ek=k ,,vkbZ dh lsok dh gSA construction of Perimeter jeepable road on the recently constructed boundary wall at ceremony was done by the Airport Director, boundary wall, with provision for perimeter the newly acquired 600.97 acres of land at Shri N. Subramanian in presence of senior lighting, as per DGCA norms. Utmost Tuticorin Airport. This is being executed officials of the airport. care was taken by the working agency, as part of existing runway extension work. complying with social distancing, thermal The length and width of the perimeter road The newly proposed perimeter road intends screening, usage of hand sanitizers, etc. for will be 10 kms and 4.5 m respectively. The to help smooth patrolling of AAI security the workers in line with SOP, MoCA.

9 Cost-effective innovation Retail Outlet for PPEs Kits at Agartala Airport the prevailing pandemic situation. The PPE kits are being sold at very reasonable rates and discounts were given to staff and passengers on the first day of its opening. The availability of the PPE Kits at the airport will help airport staff in ensuring strict adherence of safety protocols by passengers. There may be cases where a traveller may With an objective to ensure touch-free usage forget to carry the requisite PPE equipment by passengers in restrooms, customized As part of the new normal, AAI Airports before a flight and availability of such items automatic hand sanitizer has been developed will have a dedicated outlet to sell Personal on the airport premises will help such in-house by Engineering Department and Protection Equipment to passengers. A travelers. Passengers could now easily avail CNS officials of in cost first of its Kind, a retail outlet for selling the PPEs from the retail outlet set up near effective manner PPE Kits is now available at MBB Airport, Departure entry gate at a reasonable rate Agartala much to the convenience of the before entering the Airport. It is the first passengers. The opening of an outlet of this retail outlet for PPEs in the entire north - kind was the need of the hour considering east region. IMS Certification of

This automatic equipment is adjustable for any bottle size and is also refillable. It is also quite convenient as the existing hand wash bottle can be kept inside the enclosure and can be utilized touch-free, based on Sensor. The Foot- operated valves have also been provided for all wash basins as a provision for touch-free solution, besides the same being the cost effective, Surat Airport has taken one more step Environmental management standards compared to towards improving efficiency, quality & (ISO 14001:2015) and Occupational Health sensor-based wash basin, the maintenance consistency in operations in order to meet and Safety Management System ISO cost of which is higher. The idea the expectations of passengers. Amid the (45001:2018). ISO certification is a testimony mooted by the Engineering team was country-wide lockdown, Surat Airport to the airport’s excellent performance in well appreciated by Airport Director, successfully obtained IMS certification accordance with international standards Shri Venkitachalapathy. for quality management (ISO 9001:2015), ensuring the convenience of passengers.

10 AAI’s Covid-19 Warriors Corona Warriors are present among all of us. A doctor ensuring airport equipment to the cab driver who ferries passengers to their the well-being of the patients to the nurse who looks after that destinations to each and every person selflessly attending to his/ patient, the housekeeping staff who ensures clean surroundings to her duty without caring much for his/her personal safety. Corona the policemen who ensures everyone follows the prevalent rules of Warriors are ordinary people showing extraordinary grit in fighting the land, from the air traffic controller managing the air traffic at the Covid-19 pandemic. Mentioned below are few of the many our airports to the technician who ensures proper functioning of all Corona Warriors of AAI. Eastern Region Western Region Vivek Kumar Tiwari Abraham Lincoln Designation – Supervisor, Fire Services, Ranchi Designation – Cargo Department In-charge, Surat Airport Airport Role – As a part of fire and rescue team, always Role – Successfully handling transportation of ready with high preparedness for smooth and medical equipment, medical supplies from Surat uninterrupted operations. Cargo Terminal. Akhilesh Joshi K.S. Rajhans Designation – Terminal Manager, Raipur Airport Designation – Manager (CC), Western Region Role – Extended support for smooth operations of Role – Effective Coordination across all AAI Airports Cargo, Lifeline UDAN and Vande Bharat Mission of Western Region for publicity on social media. flights. Tanima Dutta Northeast Region Designation – AGM (Operations), Kolkata Airport Amit Kumar Role – Helped stranded passengers reach their Designation – Junior Executive (IT), Guwahati Airport respective countries in coordination with GoI, Role – Providing uninterrupted Internet Services to DGCA and Foreign Embassies. ATCOs for smooth handling of Cargo flights across the country. Rajesh Kumar Sahu Designation – Housekeeping Staff, Bhubaneswar S. Haokip Jempu Airport Designation – Senior Manager (ATC) & Airport Role – To block the risk of Covid-19, he and his Terminal Manager, Agartala Airport team is keeping the airport premises sanitized. Role – Managing the airport and supervising airport operations as well as ensuring smooth services to the passengers. Southern Region Northern Region P.K. Shrivastav Sunil Yadav Designation – GM (Operations), Chennai Designation – APD, Prayagraj Airport International Airport Role – Supervised successful execution of Covid-19 Role – Looking after air side management. guidelines and ensured smooth air travel for passengers.

Abdul Junaise Diwakar Designation – Manager (CNS), Calicut International Designation – House Keeping Supervisor, Airport Role – Providing navigation facilities which includes Role – Ensuring that airport premises are clean as per landing and en-route facilities to the aircraft. the issued guidelines to lessen the risk of Covid-19. B. Nalini Aashima Rana Designation – JGM (Operations), Chennai Designation – ATC, IGAI, International Airport Role – Part of operational team, handling all Role – Part of Team AOCC that is available 24X7 departures and arrivals at Delhi Airport. to cater to the relief flights. Also supervising Cargo aircraft movement which transports medical items etc.

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