Issue 13 • April-June, 2020 (Q1) u, Lo:i dks viukuk Embracing the new normal fç; lkfFk;ksa] Dear colleagues foink gh lcls cM+h f'k{kk gS “There is no education like adversity” &csatkfeu fMljk;yh -Benjamin Disraeli ge cgqr gh dfBu nkSj ls xqt+j jgs gSaA ;g dksbZ vke ckr ugha gS fd ,d These are extraordinary times. It is not normal for a pandemic egkekjh iwjs fo'o dks ykWdMkmu ds fy, ck/; dj ns vkSj lkFk gh oSf'od to force a world-wide lockdown and impact the global economy vFkZO;oLFkk ij Hkh mldk çfrdwy çHkko gksA dksfoM-19 ,d vHkwriwoZ pqukSrh adversely. Covid-19 is an unprecedented challenge that no country gS] ftlds fy, nqfu;k dk dksbZ Hkh ns'k rS;kj ugha FkkA foink gh lcls cM+h in the world was ready for. Adversity is one of the best education, f'k{kk gksrh gSA ;g tgka ,d vksj lk/ku lEiUuksa dks pqukSrh nsrh gS] ogha it not only challenges the mighty ones but gives way to creativity nwljh vksj jpukRedrk vkSj uohurk dk ekxZ Hkh ç'kLr djrh gSA tks O;fä and innovation. One who faces tough times, embraces the challenges dfBu le; dk MV dj lkeuk djrk gS] vkus okyh pqukSfr;ksa dks xys yxkrk it brings along and uses it as an opportunity to grow, is always gS vkSj vkink dks volj esa cny nsrk gS] lQyrk mlds dne pwerh gSA successful. The Airports Authority of India, as the mainstay of Indian Hkkjrh; ukxj foekuu {ks=k ds eq[; ?kVd ds :i esa Hkkjrh; foekuiÙku civil aviation, has been effectively meeting all the challenges that çkf/kdj.k] dksfoM-19 egkekjh ds dkj.k mRiUu lHkh pqukSfr;ksa dk çHkkoh <ax ls lkeuk dj jgk gSA Covid-19 pandemic brought along. dksjksuk ok;jl ds fodjky :i ls QSyus ds dkj.k] fo'o vc ,d ^u, Due to the exponential spread of the Corona virus, the world is Lo:i* esa ços'k dj jgk gSA le; dh ekax ds vuqlkj ge lcdks Hkh bl ^u, now waking up to the ‘new normal.’ It is time that we too embrace Lo:i* dks viukuk gSA Hkk-fo-çk- us cgqr lh pqukSfr;ksa] ftlesa pØokr tSlh this new normal. AAI has successfully faced and overcome a lot xaHkhj çkÑfrd vkink,a Hkh 'kkfey gSa] dk lQyrkiwoZd lkeuk fd;k gS vkSj of challenges including severe natural calamities like cyclones etc. mu ij fot; Hkh çkIr dh gSA dksfoM-19 ds nkSjku Hkh gekjs lkFkh ^dksfoM During Covid-19 also, our colleagues are standing strong in the face ;ks)kvksa* ds :i esa fodV ifjfLFkfr;ksa dk lkeuk dj jgs gSa vkSj jk"Vª dh of adversities as ‘Covid Warriors’ and are making the organisation lsok esa iw.kZ leiZ.k Hkko vkSj n`<+rk ls laxBu dks xkSjokfUor dj jgs gSaA proud with their relentless dedication and an unflinching attitude to fpfdRlk vkiwfrZ vkSj vko';d lsokvksa dh le; ij miyC/krk lqfuf'pr serve the nation. djus ds fy, ykbQykbu ^mM+ku* gks ;k nqfu;k Hkj esa Qals gq, yk[kksa With sincere efforts being undertaken by the Government of India, Hkkjrh;ksa dks lqjf{kr okfil ykus ds fy, ^oUns Hkkjr fe'ku*] Hkkjr ljdkj whether it is Lifeline UDAN ensuring timely availability of medical bl fn'kk esa vFkd ç;kl dj jgh gSA Hkk-fo-çk- Hkh ?kjsyw ukxj foekuu {ks=k supplies & essential services or the Vande Bharat Mission for dks lkekU; fLFkfr esa ykus ds fy, ,d etcwr lg;ksxh ds :i esa viuh evacuating lakhs of stranded Indians across the world; AAI is also mifLFkfr ntZ djk jgk gSA making its presence felt as a strong contributor towards bringing the Hkk-fo-çk- vius gokbZ vìksa ij ,d ckj fQj ls ;kf=k;ksa ds Lokxr esa tqVk gS] domestic civil aviation sector back to normalcy. ,sls esa ge lHkh dks ^u, Lo:i* dks /;ku esa j[krs gq, lko/kkfu;ka cjruh As AAI airports welcome air passengers back, everyone has to keep gksaxhA ;|fi gekjs lHkh gokbZ vìksa ij lkekftd nwjh ds fu;eksa dk n`<+rk ls drills of the new normal in mind. While social distancing is being ikyu fd;k tk jgk gS] vc gj le; ekLd iguuk] mfpr O;fäxr LoPNrk practised diligently at all our airports, wearing a mask and ensuring lqfuf'pr djuk vkSj vius gkFkksa vkSj lkeku dks lsfuVkbt+ djuk gj fdlh proper personal hygiene and sanitization of hands and baggage is ds fy, t+:jh gSA gokbZ vìksa esa Li'kZ jfgr ços'k ds ekunaM cuus ds lkFk a must for everyone at all times now. Air travel has changed, with gh gokbZ ;k=kk dk Lo#i cny x;k gSA Hkk-fo-çk- ds gokbZ vìksa ij lHkh touchless entry to the airports becoming the norm. AAI airports vko';d dne mBk, tk jgs gSaA gesa gj le; VfeZuy Hkouksa vkSj muds are taking no chances and cleanliness of every nook and corner of vklikl ds {ks=kksa dh lkQ-lQkbZ dks lqfuf'pr djuk gksxkA terminal buildings and surrounding areas has to be ensured at all dksfoM-19 ds dkj.k dk;kZy;ksa ds lapkyu] Vhe çca/ku] ?kj pykus vkSj times. LokLF; o LoPNrk dk /;ku j[kus tSls dk;ks± dks djus ds rjhdksa esa vkewy-pwy ifjorZu vk;k gSA ,sls esa ,d tkx:d laxBu vklkuh ls Covid-19 has brought in a paradigm shift in how we operate offices, ifjorZuksa ds lkFk lkeatL; LFkkfir dj ysrk gSA Hkk-fo-çk- Hkh ,sls gh manage teams, run homes and view health and hygiene. Agile laxBuksa esa ls ,d gSA eSa vius lHkh lg;ksfx;ksa dk vkHkkj O;ä djrk gwa fd organisations adapt to changes easily and AAI is proving to be one of mUgksaus ;g lqfuf'pr fd;k gS fd ge lc tYn ls tYn lkekU; fLFkfr esa them. I thank each and every one of my colleagues for ensuring that okfil ykSVus esa l{ke gSaA we are able to bounce back to normal, as soon as possible. vjfoan flag Arvind Singh v/;{k] Hkk-fo-çk- Chairman, AAI 1 Lifeline Udan- Delivering Hope and Happiness masks and thermal scanners. In eastern region, Bhubaneswar Airport handled 48 cargo flights till 8th June, 2020 date for transportation of pharmacy/medical kits/ medical equipment. The role of AAI and AAICLAS (cargo and logistics subsidiary of AAI) was very instrumental in ensuring efficient cargo handling and transfer of cargo from cargo suppliers/one airline to the desired airline without delay from respective airports. Airports Director coordinated When the nationwide lockdown was AAI Staff at 28 of its airports worked with MoCA, Airlines and Cargo supplying announced to curb the spread of Covid19, tirelessly to carry out these huge operations agencies for smooth functioning of Lifeline there was a challenge to keep the supply of delivering essential cargo in a planned Udan Flights to ensure steady supply chain of essential goods and medicines and timely manner. Cargo hubs were of essentials, even in the most remote running across the country. At that time, established at Delhi, Mumbai, Chennai, locations in the country. Airports Authority of India reiterated Kolkata, Hyderabad and Bangalore. The housekeeping and the ground its commitment of selfless service to the Lifeline Udan flights connected these handling staff at airports also played nation by contributing for Lifeline UDAN hubs to airports at Dibrugarh, Agartala, a significant part in the success of all Initiative of MoCA which was launched Aizwal, Dimapur, Imphal, Jorhat, cargo operations by ensuring cleanliness on 26th March, 2020. Lengpui, Mysuru, Nagpur, Coimbatore, Trivandrum, Bhubaneswar, Raipur, and sanitizations of airports at all times The initiative was developed on hub Ranchi, Srinagar, Port Blair, Patna, and facilitating operations without & spoke model of air connectivity to Cochin, Vijayawada, Ahmedabad, Jammu, hindrance. The alertness and dedication transport essential medical cargo in the Kargil, Ladakh, Chandigarh, Goa and of conscientious staff at all times assured country, especially to remote regions such Pune. Apart from this, special missions that cargo is delivered to the people who as North East, Andaman and Nicobar were also carried out to transport medical need them in this time of crisis especially Islands to support India’s war against supplies to friendly foreign nations like in North-East, Remote and Hilly Regions. COVID-19. Mauritius, Seychelles and Sri Lanka with The contribution of AAI Employees across support from IAF, State Governments and the country is commendable in success of Under this initiative, flights were Administrations of Union Territories. the Lifeline Udan Mission. The sincerity operated for transporting essential cargo, and dedication of all of us has once again equipment and medicines all over the Kolkata airport was a hub for the Eastern made our motto Suraksha Sahit Seva much country especially to the remote places and North-Eastern region where daily more meaningful. amid the lockdown. The essential cargo flights under the Lifeline Udan scheme included goods such as reagents, enzymes, reached with essential materials which medical equipment, testing kits and were again flown back to all parts of Eastern PPE, masks, gloves and other essential and North-East India. Under the scheme, items as applicable by the State and the airport received 133 MT ICMR Union Territory Governments. With- shipments and has forwarded 82 MT uninterrupted mission, 588 flights under of such shipments to different states Lifeline Udan transported 940 tons especially north east till 8th June, 2020. of medical & essential cargo covering The Airport also received 68.5 MT of more than five hundred kms of essential commodities from China.