Ministry of Civil Aviation

Vision

“Enable the people to have access to safe, secure, sustainable and affordable air connectivity services with World-Class Civil Aviation Infrastructure.”

Mission

• To create world-class Civil Aviation Infrastructure facilities. • To establish effective regulatory framework, including for safty, in harmony with international standards. • To connect presently un-served areas. • To develop skilled human resource according to the needs of the sector. • To deploy advanced technologies for the optimal growth of the sector. • To ensure maximum satisfaction of users / optimize consumer satisfaction.

1 ICAO Secretary General Dr. Fang Liu with the Minister of Civil Aviation Shri and Secretary Civil Aviation, Shri Rajiv Nayan Choubey

Shri P. Ashok Gajapathi Raju, Hon’ble Union Minister of Civil Aviation lightening the lamp on the occasion of formal launch of GAGAN system for aviation use. Also seen in the picture are Dr. Y.V.N.Krishnamurthy, Scientific Secretary, ISRO, Shri R.N. Choubey, IAS, Secretary (Civil Aviation), Chairman, AAI and Smt. M. Sathiyavathy, IAS, Director General, DGC A (L – R).

2 Contents

1. Highlights 5-9

2. Ministry of Civil Aviation 10-19

3. Directorate General of Civil Aviation 20-27

4. Bureau of Civil Aviation Security 28-35

5. Commission of Railway Safety 36-41

6. Airports Authority of 42-61

7. Limited 62-71

8. Indira Gandhi Rashtriya Uran Akademi 72-77

9. Limited 78-87

10. Airports Economic Regulatory Authority 88-91

11. Aircraft Accident Investigation Bureau 92-94

12. Accounting System in the Ministry 95-99

13. Welfare of Women 100-103

14. Facilities to Persons with Disabilities 104-106

15. Representative of India (ROI) on the Council of ICAO 107-117

3 Varanasi Airport

Kolkata Airport

4 1. Highlights 1.1 International Civil Aviation 1.4 U.S. – India Aviation Summit: Negotiation Conference (ICAN), The fifth India-US Aviation Summit 2015: was held from November 3-5 2015 ICAN (International Civil Aviation at Bengaluru. The summit offers a Negotiations), 2015 was held Antalya, technical, policy and commercial forum Turkey from 19th to 23rd October, 2015. to assist Indian Civil Aviation agencies The Conference was attended by 106 and aviation industry representatives, countries out of ICAO membership including Indian private sector airlines of 191 countries. Indian delegation and airport operators, identify and representing Ministry of Civil Aviation specify advances U.S. technologies participated in the Conference and and practices that would best suit there negotiated with the delegations from 11 expansion and modernization needs countries. During these negotiations, 1.5 Cooperation Agreements: “Memorandum of Understanding (a) A Memorandum of Understanding (MoU)” was signed with six countries between Airports Authority of India namely Finland, Kazakhstan, Kenya, (on behalf of ) and (Sweden, Norway & Denmark), Oman Singapore Cooperation Enterprises (on and Ethiopia and “Agreed Minutes” with behalf of Government of Singapore) was Serbia, Greece, European Commission signed on 24th November 2015, during and “Record of Discussion”: with Brunei the visit of Hon’ble Prime Minister Darussalam and Qatar. to Singapore. The objective of MoU 1.2 Air Service Talks: is to enter into mutual cooperation in During the year 2015, bilateral air services Civil Aviation beginning with mutually talks were held with the following agreed areas of cooperation in Jaipur countries and MoU/Agreed Minutes / Air and Ahmedabad airports. The areas of Service Agreements were signed. cooperation may include master planning and design, traffic development m, Mongolia, Seychelles, New Zealand, commercial development, service quality Barbados and Republic of Korea. improvement, training and development, 1.3 Grant of Traffic Rights: cargo handling and management, The Government of India has adopted a Maintenance Repair and Overhaul, cautious approach for allocation of traffic Operation & Management and any rights to Indian Carriers after giving the other areas with mutual interest. priority to Air India and has thereby (b) It has been mutually decided to sign opened up several new routes. Besides a Memorandum of Understanding accelerating growth of the Indian Civil between the Ministry of Civil Aviation Aviation Sector, such an approach and the Department of Transport of shall offer improved connectivity Canada to deepen cooperation in Civil at competitive fares to the Indian Aviation. The purpose of this MoU passengers. is to promote and expand cooperation

5 between India and Canada in the 1.8 Greenfield Airports: field of civil aviation, through various In pursuance of Policy for Greenfield mechanisms, to the mutual benefit of Airports, the Central Government had both the countries. accorded “in principle” approval for 1.6 State Action Plan on Climate setting up of a greenfield airports at Change: Mopa (Goa), Navi , Sindhudurg A resolution was adopted in ICAO’s and Shirdi(Maharashtra), Bijapur, 38th Assembly meeting which makes it , Hassan, Shimoga (), obligatory for member states to submit Kannur(Kerala), Pakyong (Sikkim), their State Action Plan to ICAO on Durgapur (West Bengal), Dabra reducing carbon emission from Civil (), Kushinagar (Uttal Aviation. India has developed State Pradesh), Karaikal (Pudducherry) and Action Plan and incorporated our Dholera (Gujarat). In Durgapur Airport, initiatives and plan to limit and reduce the commercial operation have been CO2 emissions from Civil Aviation. commenced on 18th May, 2015, with an Air India ATR-42 flight connecting it to 1.7 Construction of Small Airports: . Government of India has decided to In addition, site clearance have been develop small airports in tier II and tier granted for setting up of Greenfield III cities across the country for enhancing airports at Ongole (), regional and remote area connectivity. Jamshedpur (Jharkand), Macchiwara For the purpose, five locations were (Ludhiana, Punjab), Itanagar (Arunachal identified for taking up during 2014- Pradesh), Alwar (Rajasthan), Dagadarthi, 15. These five locations are: and Bhogapuram and Oravakallu in (Andhara in Karnataka, Kishangarh in Pradesh). Rajasthan, Jharsuguda in and in . MoCA approved for ‘shared till’ mechanism for economic regulation A Task Force has been constituted in of Navi Mumbai International Airport the Ministry with representatives from project. Request For Proposal (RFQ) Ministry of Culture, Ministry of External for setting up of at Affairs, Ministry of Finance, Ministry Mopa in Goa and Navi Mumbai has of Tourism and Airports Authority of India (AAI) to identify the locations/ been completed. cities where airports in Tier II and Tier 1.9 Airports Economic Regulatory III cities could be developed keeping in Authority of India: view, inter-alia, the viability of airport The Airports Economic Regulatory operations, tourist potential, economic Authority of India was established importance etc. in 2009 under an Act of Parliament However, a decision has been taken namely, AERA Act, 2008 to regulate not to consider any new Airports for tariff and other charges for the development during the year 2015-16. aeronautical services rendered at major

6 airports and to monitor performance Ministry and it was decided to move standards of such airports. Pursuant official amendments to the Bill. The to its establishment, the Authority proposal of the Ministry to move official took various initiatives to carry out its amendments to the Bill was approved regulatory functions as mandated in by the Cabinet on 29.07.2015. The the AERA Act. AERA, after extensive proposals of the Ministry to move the stakeholder consultation, finalized and official amendments to the Bill, and for laid down its approach on regulation of passage of Bill, are under consideration Airports. in Rajya Sabha. 1.10 Airports Economic Regulatory 1.12 Signing of MoU between India and Authority Appellate Tribunal: Germany on the Carriage of In- An Appellate Tribunal namely, Airports flight Security Officers: Economic Regulatory Authority A Memorandum of Understanding was Appellate Tribunal (AERAAT) has signed between the Ministry of Civil been established to adjudicate disputes Aviation of the Republic of India and and dispose of appeals against any the Federal Ministry of the Interior of direction, decision, or order of the the Federal Republic of Germany on 5th Airports Economic Regulatory October, 2015, on the Carriage of In- (AERA). The Appellate Tribunal flight Security Officers (IFSOs). consists of a Chairperson and not more 1.13 International Aviation Show: than two members to be appointed by The Ministry conducts an international notification in the Official Gazette, by Aviation show once in two years. India the Central Government. Aviation show 2016 was held during 1.11 Legislation on Anti-hijacking: 16-20 March, 2016 at . This The Anti-hijacking (Amendment) Bill, year the Aviation show was inaugerated 2010, which was introduced in Rajya by President of India. The show was Sabha on 19th August, 2010, was a resounding success with nearly 35% withdrawn on 17th December, 2014 greater participation than previous show. to facilitate a fresh and comprehensive legislation on the subject. A new draft Bill, viz., Anti-Hijacking Bill, v v v 2014 was introduced in Rajya Sabha on 17th December, 2014. This Bill was subsequently referred to the Department-related Parliamentary Standing Committee on Transport, Tourism and Culture for examination and report. The Committee presented its Report to Parliament on 11.03.2015. The recommendations of the Committee were examined in the

7 India Aviation show was inaugerated by President of India

8 Picture during India Aviation Show

9 Ministry of Civil Aviation

10 2. Ministry of Civil Aviation 2.1 Organization development and regulation of the Civil Ministry of Civil Aviation (MoCA) Aviation sector in the country. It is has following organizations under its responsible for the administration of the Aircraft Act, 1934, Aircraft Rules, 1937 administrative control :- and various other legislations pertaining to (i) Attached Offices / Organisations the aviation sector in the country. (a) Directorate General of Civil Aviation Secretary, Ministry of Civil Aviation (DGCA) is assisted by one Joint Secretary & (b) Bureau of Civil Aviation Security (BCAS) Financial Advisor, four Joint Secretaries, (c) Commission of Railway Safety (CRS) one Sr. Advisor, nine officers of the level (d) Aircraft Accident Investigation Bureau of Director / Deputy Secretary / Financial (AAIB) Controller and twelve officers of the level of Under Secretaries / Assistant (ii) Autonomous Body Financial Controller. Functions of the (a) Indira Gandhi Rashtriya Uran Akademi Ministry are distributed amongst nineteen (IGRUA) sections. (b) Airports Economic Regulatory Authority In addition to primary functions of (AERA) framing of policies, the Ministry (iii) Public Sector Undertakings provides guidance to the organizations in the implementation of policy guidelines, (a) Airports Authority of India (AAI) monitors and evaluates their activities (b) Air India Limited (AIL) and also provides their interface (c) Pawan Hans Limited (PHL) with Parliament. It also supervises Organizational set-up of the implementation by the organizations of Ministry of Civil Aviation is at next special programmes of the Government, page particularly those intended for weaker The Ministry of Civil Aviation is sections of the society. responsible for formulation of national policies and programmes for the

11 ORGANIZATIONAL STRUCTURE OF MINISTRY OF CIVIL AVIATION

Shri Ashok Gajapathi Raju Cabinet Minister

Dr. Minister of State

Shri R.N. Choubey Secretary

12 Dr. Renu Singh Parmar Smt. Gargi Kaul Sr. Advisor Joint Secretary & Financial Advisor

Shri Anil Srivastava Shri Arun Kumar Joint Secretary Joint Secretary

Shri B.S. Bhullar Smt. Usha Padhee Joint Secretary Joint Secretary

13 Attached Offices: the Ministry’s website in compliance to Directorate General of Civil Aviation: the Right to Information Act., 2005. Smt. M. Sathiyavathy, DG 2.4 Fourth and Fifth Induction Training Bureau of Civil Aviation Security : Shri to the newly joined Officers/Officials B.B. Dash, ‘JDG’ of Ministry of Civil Aviation. Commission of Railway Safety: Fourth and fifth induction training to Shri R.K. Kardam, CCRS the newly joined officers/officials of Aircraft Accident Investigation Bureau: the Ministry of Civil Aviation was Shri Bir Singh Rai, JDG conducted from 15th September, 2015 to Public Sector Undertakings: 29th September 2015 respectively. The Airports Authority of India: Shri R.K. training programmme has been devised Srivastava, the then Chairman to familiarize with the working of all the organizations under this Ministry and Air India Ltd.: Shri Ashwani Lohani, expectations of the Ministry from them. CMD The training programmes were conducted Pawan Hans Limited: Dr. B.P. Sharma, in the Ministry as well as attached CMD Offices and PSUs so that the participants Autonomous Bodies: could acquire first hand overall working Airports Economic Regulatory Authority knowledge of the organizations. The : Shri S. Machendranathan, Chairperson training programme included field visits to Terminal 3 of India Gandhi International Indira Gandhi Rashtriya Uran Akademi: Airport, ATC Tower and Simulator visits Air Marshal V.K. Verma (Retd.), along with Delhi Flying Club. Director 2.5 Modernization of office 2.2 Organisation and Method The instructions regarding time limit Computers and access to internet and for disposal for various cases along e-mail facilities have been provided to all with channel of submission and work employees. Telephones, Fax machines, distribution among the sections, intercoms, scanners, printers, power back- allocation of business of the Ministry ups, photocopiers and other accessories & distribution among the sections have been provided to all officers organizational chart was available on the upto section level. A comprehensive website of this Ministry in compliance Composite Payroll System, the to the Right to Information Act., 2005. Parliament Question Operating System, Instructions are issued from time Computerized File Tracking System emphasing the need for observance of (OPA), Online Stationery Request various provisions of Manual of Office Management System and also e-Office Procedure (MOP). System are operational. 2.3 Record Management 2.6 Public Grievances Redressal Machinery Record Retention Schedule of records relating to substantive functions of the The Public Grievances Redressal Ministry of Civil Aviation is available on Machinery (PGRM) is headed by a

14 Joint Secretary who has been designated introduced to provide the citizens secure as the “Public Grievances Officer”. access to information under control of All organizations working under the public authority. This also promotes administrative control of the Ministry transparency and accountability in the too have full-fledged public grievance working of every public authority, as well redressal machinery headed by as timely disposal of citizen’s request. respective designated “Nodal Officers”. To implement the Act, 10 CPIOs and The Centralized Public Grievances 8 Appellate Authorities have been Redressal and Monitoring Systems designated in this Ministry. With the (CPGRAMS), which is a web-based on- increased awareness among the people line public grievance handling system, about RTI Act, 2005, a large number was introduced and developed by the of applications / appeals were received Department of Administrative Reforms this year through online/mail. A total of & Public Grievances (DARPG). The 966 applications and 168 appeals were system has been implemented in the received during the year 2015. All efforts Ministry for prompt and effective disposal were made to dispose of these applications of the grievances from 01.01.2008. and appeals within the prescribed time. During the year 2015, a total of 4999 public grievance cases were received on- In compliance of section 4(1)(b) of the line, out of which, 4525 cases, i.e. 90.5% RTI Act, 2005, steps are being taken to approximately, have been disposed of disclose as much information suo moto through the CPGRAMS. to the public at regular intervals on Ministry’s website www.civilaviation. 2.7 Administrative & Staff Grievances gov.in. Redressal Mechanism Director (Administration) of the Ministry 2.9 Welfare of Minorities of Civil Aviation also functions as Hon’ble Prime Minister’s 15-point Director (Grievance) of the Ministry and is programme on welfare of minorities available every Wednesday from 10.00 AM envisages that where large-scale to 01.00 PM to listen to the grievances of employment opportunities are provided the employees of this Ministry personally. by the Railways, Nationalized Banks In addition to this, Administration Section and Public Sector Enterprises, it should in the Ministry functions as Grievance be ensured by Civil Aviation sector Cell and all complaints received from the that special consideration is given to Staff are handled by this Section. Under recruitment from minority communities. Secretary (Admn) has been designated as All Public Sector Enterprises under the ‘Grievance Officer’ in the matter related Ministry have been advised to comply to Pension cases. Further, all required with the directives issued under PM’s 15 steps are ensured to maintain harmonious Point Programme. Periodical returns have relations between the members of staff been prescribed to monitor compliance for increasing the efficiency in the output / progress and the same are being sent of the Ministry. to the concerned authorities on regular 2.8 Right to Information Act, 2005 basis. Right to Information Act, 2005 had been

15 2.10 Vigilance activities (vi) Other Vigilance activities: (i) The Vigilance Section of this Ministry Quarterly meeting of all CVOs/VOs of is headed by a Chief Vigilance Officer PSUs/ attached and subordinate offices (CVO) of the rank of Joint Secretary, are held in this Ministry to review the appointed in consultation with the Central pending vigilance cases in PSUs/attached Vigilance Commission, who functions as and subordinate offices under the the nodal officer in the vigilance set up of administrative control of this Ministry. this Ministry. The CVO in this Ministry is 2.11 Welfare of Scheduled Castes / assisted by a team of officers comprising Scheduled Tribes / Other Backward Director, Under Secretary, Section Officer and two Assistant Section Officer. The Classes. Vigilance Section in this Ministry, inter- A dedicated Cell looks after the alia, monitors and coordinates vigilance liaison work relating to reservation activities of the Offices and Public Sector for Scheduled Castes, Scheduled Undertakings/ Autonomous Bodies under Tribes and Other Backward Classes its administrative control. in posts and services in the Ministry (ii) Preventive vigilance continues to receive and its subordinate organizations. priority attention with primary emphasis Similar cells also exist in various on identification of sensitive areas. The organizations of the Ministry. Inspection guidelines/instructions issued by the of Reservation Rosters maintained by Department of Personnel & Training and various organizations of the Ministry is Central Vigilance Commission from time conducted periodically to ensure proper to time in this regard are followed. implementation of Government orders in respect of reserved categories. Orders / (iii) In pursuance of Central Vigilance instructions issued by the Government Commission’s directions, “Vigilance with regard to reservation for SCs, STs Awareness Week” was observed in this and OBCs from time to time, are brought Ministry, its attached offices as well as in to the notice of all the organizations for the PSUs under the administrative control implementation. All periodical returns of this Ministry from 26th October on the subject are regularly furnished (Monday) to 31st October (Saturday), to the Department of Personnel & 2015. The Secretary, Ministry of Civil Training (DoPT) and to the Ministry Aviation administered the ‘PLEDGE’ of Social, Justice and Empowerment. to all the employees of this Ministry at Representations/ complaints/grievance 11.00 AM on 26th October, 2015. petitions received from Scheduled Castes, (iv) During the calendar year 2015, total 08 Scheduled Tribes and Other Backward disciplinary cases (out of 20 cases) were Classes’ employees/their Associations disposed after following due process. are examined and remedial action taken Besides, huge number of vigilance wherever required. complaints were also disposed off. 2.12 Welfare of Senior Citizens (v) During this period, Chief Vigilance Officer, Airports Authority of India and In accordance with the guidelines Chief Vigilance Officer, Pawan Hans issued by Ministry of Social, Justice Ltd. were appointed. and Empowerment, and as envisaged in

16 the ‘National Policy on Older Persons’, 2.14 Implementation of Official Language: instructions have been issued to all There is an Official Language Division concerned Organizations to ensure in the Ministry with the sanctioned posts prompt, fair and humane treatment of one Director, one Deputy Director, two with senior citizens. Instructions have Assistant Directors, two Senior Translators been issued from time to time for the and two Junior translators of Central following:- Secretariat Official Language Service. l Remove all physical barriers to Besides, posts of R.A., Assistant Section facilitate easy entry, movement and Officer, Senior Secretariat Assistant, PA, exit at all airports and in airlines; Stenographer, Junior Secretariat Assistant etc. are also sanctioned for ministerial l Change the design of the frisking work. booths in the security hold area so l In compliance with the Official that the elderly are not required to Language Policy, all the required climb and descend while undergoing documents have been translated security checks; in Hindi on time by the O.L. l Pay special attention for providing Division. help / assistance to them particularly l All the efforts have been made in after alighting from vehicles at the Ministry to achieve the targets the airports and un-till the person laid down by the Deptt. of Official reaches the check-in counters; Language in their Annul Programme l Pay special attention to the elderly for the year 2015-16 and those needing assistance at the l Four meetings of Official Language booking offices of airlines; Implementation Committee are l Give preference in reservation and organised on regular intervals under earmarking of seats in the airlines; the Chairmanship of the Secretary, Civil Aviation. l Give widows special consideration in the matter of settlement of l It is the responsibility of the benefits accruing / compassionate O.L. Division to ensure the appointments on the demise of the implementation of the O.L. policy spouse; and of the Union in the ministry and its attached offices/PSUs as well. In l Fix responsibility for any delay this regard, appropriate monitoring caused in the settlement of pension, has also been carried out through provident fund, gratuity and other inspections, meetings, review of retirement benefits. various reports by the O.L. Division 2.13 Protection of Environment of the ministry. Keeping in view the guidelines of the l During the period under report, Ministry of Environment and Forests, Official Language inspections all the Organizations under this Ministry of eleven offices namely AERA, have been given instructions to make AAI (Headquarters), Kolkata, all possible efforts to protect the , Pawan Hans Limited environment.

17 (Headquar-ters), Port Blair, Secretary level officers and the BCAS, AI (Head-quarters), administrative heads in Ministry Chennai, Jammu, Railway Safety and the Ministry Attached offices Commission, and DGCA have been / PSUs of this Ministry. The first, conducted by the ministry. second, third and consolation prizes l As per the targets fixed by were given to the winners. Department of Official Language, l Two new incentive schemes were MHA in their Annual Programme, introduced during the year under four sections of the ministry report for the attached offices/ were also inspected to check the PSUs of the ministry to induce the implementation of OL policy healthy competition among them l Official Language officers of the for doing maximum work in Hindi. ministry attended the meetings of Accordingly, PHL and IGRUA were OLICs of the Delhi based offices awarded the first and second prizes attached with the ministry. respectively in the form of Shields. l Quarterly Hindi Progress Reports l Similarly, Two Shields as the first received from attached offices/PSUs Prize & Second Prize were given to have been reviewed regularly. the C&W Section and the Vigilance Section respectively of the Ministry l The officers of the level of Joint for doing the best work in Hindi in Secretary and Director/Deputy the Ministry. Director (O.L) have participated in the inspections conducted by l As per the Official Language Policy the Parliamentary Committee of positive persuasion, Quarterly on Official Language in respect Hindi workshops were organized of attached offices/PSUs of this regularly in the Ministry, where in Ministry i.e, BCAS, AAIs Offices 83 officers/ officials participated. situated at Goa, Madurai, Port There is one Hindi Salahakar Samiti under Blair, , Aurangabad, the chairmanship of MOS, MOCA. It was Coimbatore, Puri, Rajkot & Indore, constituted on 25 May, 2015. 06 MPs & Air India Office’s at Coimbatore, 09 Hindi Scholars are its non-official Puri, Bhuvneshwar, Srinagar, Pune, members. Secretary, all the Joint Secretaries Mumbai, Ahmedabad and Bhopal. of MOCA and the administrative heads of all the attached offices and the PSUs of the l Hindi Pakhwara (fortnight) was Ministry are its ex-officio members. The organized in the ministry from first meeting of this committee was held 15 to 30 September, 2015. Out of on 16 Oct, 2015 in around 132 Participants, 63 officers/ under the chairmanship of MOS, MOCA. officials were given cash prizes. A Memento has been given to all the Participants. l During the Hindi Pakhwaraa special v v v competition (Hindi paragraph writing contest) was held for Joint

18 Meeting of the Hindi Salahakar Samiti under the Chairmanship of HMOS (Dr. Mahesh Sharma)

First Prize given to C&W Section for doing the best work in Hindi

19 Directorate General of Civil Aviation

20 3. DIRECTORATE GENERAL OF CIVIL AVIATION 3.1 INTRODUCTION (iv) Licensing of pilots, aircraft The Directorate General of Civil maintenance engineers and Aviation is the principal regulatory monitoring of flight crew body in the field of civil aviation. It is standards; not only responsible for regulation of air (v) Licensing of aerodromes and air transport services to/from /within India , carriers; formulation and enforcement of civil air (vi) Rendering advice to the regulations, air safety and airworthiness Government on matters pertaining standards, but also co-ordinates all to civil aviation; regulatory functions with International Civil Aviation Organisation (ICAO). (vii) Processing amendments to Aircraft Act, 1934 and the 3.2 ORGANISATION Aircraft Rules 1937, and other The Directorate General of Civil Aviation Acts relating to aviation, with a has its Headquarters in . This view to implementing in India organisation is headed by the Director the provisions of the Chicago General of Civil Aviation, who is assisted Convention and Annexes by Joint Directors General and Deputy thereto and other International Directors General. The Director General Conventions relating to aviation; has the various Directorates under him / her for assisting in dealing with different (viii) Co-ordination of the work relating functions: - to International Civil Aviation Organisation and sending replies 3.3 FUNCTIONS to state letters after consulting The main function of the Directorate other agencies; General of Civil Aviation is to regulate (ix) Investigation of air accidents all civil aviation matters. Some of the salient functions are as under; and incidents and rendering technical assistance to the Courts/ (i) Regulation of air transport services Committees of Inquiry; to/ from/ within India in accordance with the provisions of the Aircraft (x) Supervision of training activities Rules, 1937, including bilateral of Flying/ Gliding Clubs; and multilateral agreements (xi) Type certification of aircraft. with foreign countries and the 3.4 INTERNATIONAL RELATIONS policy pronouncements of the government; 3.4.1 Air Services Agreements (ii) Registration of civil aircraft; During the Calendar year 2015, bilateral air talks were held with Oman, Republic (iii) Laying down airworthiness of Korea and New-Zealand. In addition, requirements for civil aircraft during 8th International Civil Aviation registered in India and grant of Negotiations Conference (ICAN)-2015, Certificate of Airworthiness to such which was held at Antalaya, Turkey aircraft;

21 from 19th – 23rd October, 2015, 41B and amendment to the existing Rule Indian delegation negotiated with the 133B were carried out in November, delegations from 11 countries. During 2015. these negotiations, “Memorandum of 3.5 AIR TRANSPORT Understanding (MoUs)” were signed with six countries namely Finland, 3.5.1 Tourist Charters Kazakhstan, Kenya, (Sweden, Norway A total number of 713 Inclusive Tour & Denmark), Oman and Ethiopia; and Package Charter Flights were operated “Agreed Minutes” with Serbia, Greece, during the calendar year 2015 bringing European Commission; and “Record of 1,22,752 tourists to India. Discussions” with Brunei Darussalam 3.5.2 Non-Scheduled Operator’s Permit and Qatar. In year 2015, a total of 9 new NSOP 3.4.2 LEGISLATION were granted. As on 31st December, To keep the statutory provisions abreast 2015 a total number of 130 companies with the international standards and the are holding Non-Scheduled Operator’s latest developments in the sphere of civil Permit, as against 122 companies during aviation, comprehensive amendments the last calendar year 2014. were made in the Aircraft Rules, 1937 3.5.3 Domestic Scheduled Operators viz. provisions pertaining to rules 39C, In year 2015, two (2) new AOPs 32 as well as rule 133B, Schedule-II were granted in Scheduled Regional and Schedule XI. In order to incorporate (South), namely to i) and ICAO declarations taken at Cape Town ii) Turbo Megha Airways Pvt. Ltd. In Convention, 2001, corresponding addition to Air India Limited, Alliance amendments were also carried out in Air and Air India charters Ltd., there Rule 3 and Rule 30. The process initiated are at present seven private scheduled during the previous year, to frame operators operating on the domestic rules for the area of Communication, sector providing a wide choice of flights Navigation and Surveillance (CNS) was and connectivity to various parts of completed whereby a new part entitled India. In addition, there are three private “Aeronautical Communication” was regional scheduled operators providing added to the Aircraft Rules, 1937. Steps connectivity in southern region and two have been also initiated to undertake scheduled cargo airlines viz. Blue Dart overall review and consequent deletions Aviation Pvt. Ltd. and Quickjet Cargo of the obsolete provisions along with Airlines Pvt. Ltd. (issued scheduled amendments to certain rules. cargo permit on 03.02.2016) in the Amendments to the Aircraft (Carriage country. During the calendar year 2015, of Dangerous Goods) Rules, 2003 were scheduled domestic airlines operated a undertaken to keep these provisions in total no of 558112 flights (scheduled) consonance with latest SARPs as per and carried a total no. of 80.75 million amendment to ICAO Annex 18. Finally, passengers (scheduled) as against 66.76 a new set of provisions governing million passengers during the previous grant of approval to Flying Training year i.e. 2014. The domestic passengers Organizations (FTO) by inserting Rule carried by Scheduled Domestic Indian

22 Carriers have witnessed a growth of for Flight Dispatchers and 02 candidates 20.94 percent during the calendar year appeared for Flight Engineers. Further, 2015. 497 BAMEEC were issued. Other 3.5.4 Passengers carried on International important activities during the year 2015, Route are: Indian carriers carried 18.42 million pax (i) Development of software with the in year 2015 against 16.85 million in year help of ‘NIC’ to conduct modular 2014. Further, foreign carriers carried examination of AME as per CAR- 30.83 million pax in 2015 against 28.56 66. CEO is at the final stage. million in year 2014. (ii) Work is in progress for development 3.6 AIRWORTHINESS of examination Test centers equipped with 110 computers and 3.6.1 A total of 82 aircrafts were registered by related IT related infrastructure. Airworthiness Directorate during the year 2015. A total of 2483 AME licenses were (iii) Development of question bank for converted/issued during the year 2015. modular examination of AME as Further, following Organization approval per CAR-66 is under progress. were done during the year 2015: 3.7. TRAINING AND LICENSING OF (i) 19 Foreign and 07 domestic AIRCREW maintenance organizations and 08 During 1st January, 2015 to 31st foreign and 04 domestic training December, 2015, 254 CPL (A), 20 CPL organizations. (H), 292 ATPL (A), 20 ATPL (H), 67 (ii) 03 CAR ‘M’ Sub Part F and 18 PPL (A), 02 PPL (H), 252 (IR) (A), 10 CAR ‘M’ Sub Part G, continuing (IR) (H), 341 FRTOL, 236 FRTOL (R), Airworthiness Management 437 FATA (issue & renewal), 16 AFIR Organizations. and 07 FIR were issued by the DGCA. (iii) 01 Fuel, lubricants and Special In addition, 3438 renewal of licenses/ Petroleum products Organization endorsement related to Boeing/Airbus/ Other Aircrafts were carried out. 3.6.2 EXAMINATION 3.8. FLIGHT STANDARDS The Central Examination Organisation is vested with the responsibility of During the year 2015, Flight Standard conducting examination for Aircraft Directorate carried out 326 No.(approx) of surveillance Inspection of domestic Maintenance Engineers (AMEs), Pilots, Scheduled, 16 for non-scheduled, 25 Flight Engineers, foreign Aircrew SOFA and 03 for State Government Temporary Authorisation (FATA), flight were carried out. Approvals were Instructor Ratings (FIR) and Assistant granted to 122 Training Captains Flight Instructor Ratings (AFIR). (Check Pilots/Instructors/Examiners) During the period January, 2015 to of various scheduled/non-scheduled/ December, 2015; 19,320 candidates general aviation operators. Approvals appeared for AME,19,289 candidates were granted to 06 for TRI (S), 20 for appeared for Pilots (including AFIR/ SFI, 168 for TRI (A) and 118 for DE. 03 FIR & FATA), 13 candidates appeared operational circulars and 07 CARs have been issued/amended during the year.

23 3.9 AERODROME STANDARDS and analysis of data. During the period 3.9.1 The Directorate of Aerodrome Standards 01.04.2015 to 30.11.2015, 16 Audits deals with inspection and licensing/ (Regulatory Audits/Safety Audits) and authorization of aerodrome/heliport and 312 Surveillance Inspections of Scheduled monitoring of the aircraft operations Airlines & various Non-schedule & at aerodromes vis-à-vis the facilities Private Operators were carried out. The provided at the aerodrome and heliports discrepancies pointed out during the approved/licensed by this Directorate. inspections have been taken up with the During the year 2015, two (2) Initial operators for taking remedial measures. Licenses were issued for public use, DGCA has established ECCAIRS for namely for and Durgapur the recording/reporting of occurrences Airport. Further, renewal of licenses of from the operators and regional air 30 airports (public use) and renewal/ safety officers. The system has become operational authorization of 7 airports effective from January 2015 onwards, (private use) were done. Surveillance and the database format is compatible Inspection/Aerodrome Licensing with ICAO requirements. A total of Inspection/Helipads of 49 airports were 142 cockpit & cabin crew were found also done. Furthermore, commissioning under the influence of alcohol during the of aeronautical ground lighting(AGL) at period 1.4.2015 to 30.11.2015 and were Airport, commissioning suspended from flying duties. of PBB and A-VDGS at DABH airport 3.11 AIRCRAFT ENGINEERING Indore, and commissioning of new apron DIRECTORATE and taxi tracks at airport were Type Design of 7 aircraft certified by completed. foreign Civil Aviation Authorities have 3.10 AIR SAFETY been evaluated and Type Acceptance During the period 01.04.2015 to granted from design view point. Type 30.11.2015 a total of 1509 occurrences Design of nineteen modifications have been reported. There were 15 certified by foreign Civil Aviation Airprox incidents and 643 Wildlife Strike Authorities have been evaluated and Type incidents reported. A total of 07 incidents Acceptance granted. Five Civil Aviation have been classified under Rule 13(1) of Requirements (CARs)/ Circulars have the Aircraft (Investigation of Accident been issued. ITSO-C 30c on Aircraft and Incident) Rules, 2012. Investigations Position Light has been published, are being carried out in all the 7 cases. aimed at providing opportunity to Steps were taken for Bird/Wildlife Hazard Indian organizations to develop and Management(BWHM) airport operators. manufacture Aircraft Position Light for Air safety circular 02/2011 has been civil use. Nine surveillances and seven issued by DGCA for reporting of wildlife regulatory audits have been carried out on (Bird/Animal) strike in latest “Wildlife various design organizations. Assistance (Bird/Animal) strike” Reporting form. has been provided to AAI/Directorate This circular has brought uniformity of Air Safety in 6 accidents/incidents. and awareness in aviation industry about Samples of Aviation Turbine Fuel, wildlife strike reporting and prevention Aviation Gasoline and Engine oils which

24 were used in the Cessna 152 Aircraft system at , Lucknow, Imphal, by M/S Falcon Aviation Pvt. Ltd, after Gaya, Madurai, Vadodara, Surat, Bhuthar, the incident, were tested. 50 samples of Rajahmundary, Dehradun, Tirupati, Hubli, Aviation Turbine Fuel prior to refueling Udaipur, Bhopal, Aurangabad, Rajkot, and VVIP Flights have been received and Amritsar Airports. Certification/approval tested. Laboratory investigation of failed of DVOR-DME installed at IGI(Delhi), parts of 4 aircrafts have been carried out. Shimla, Trichy, and Durgapur airports. 97 welding samples and 53 upholstery Certification/approval for commissioning materials have been tested against of ASR/MSSR facility at Trivandrum and requirements. Cochin airports. Certification/approval of ADS-B ground system installed at 3.12 AIR SPACE & AIR NAVIGATION Guwahati, Trichy, Vijayawada, and Varanasi SERVICES airports. Approval for the implementation Safety Audit/ Inspection at Agatti, phase of the Area Control Centre of the Tirupati, Udaipur, Guwahati, Barapani, NATSB project at Mangalore International Dimapur, Tuticorin, Trivandrum, Airport. Certification / Approval for commissioning of ILS Cat II at Amritsar Bhubaneshwar Airports of ATM facilities airport. Incorporated amendment to CAR and Vizag, Shimla, Guwahati, Udaipur, Section 9 Series D part II to VI. Approval Bhavnagar, Barapani, and Imphal of GAGAN system for APV 1 operation Airports for CNS facilities were done. Renewal/Extension for commissioning over 76% of Indian Landmass. of MSSR at Jharsuguda, Porbander, 3.13 FLYING TRAINING Katihar, Bhopal, and Udaipur airports. To improve operations of Flying Certification/approval of ATS automation Training Organization, review of CARs

25 for approval of FTO and its associated knowledge of Official language, 04 manpower were undertaken. Accordingly, Hindi workshops were conducted during 2 new CARs have been promulgated. 2015 in which 112 officers/employees During the year 2015-16 (up to dated participated. Many incentive schemes 19th February, 2016), re-certification of have been introduced to promote use of 10 (ten) Flying Training Organizations Hindi in day to day official work. As a were completed. part of bilingualisation of the DGCA’s 3.14 ADMINISTRATION present website, the home page has been made available in Hindi as well. The 3.14.1 Implementation of Official first issue of DGCA’s home magazine Language Policy “Nai Udaan” is all set to be published. Full compliance of section 3(3) of OL During 2015, 04 regional offices have Act 1963 was ensured during 2015. been notified under Rule 10(4) of Official All letters received in Hindi were replied language Rules 1976. to in Hindi. As a part of imparting practical 3.14.2 Representation of S.C. S.T. & O.B.C. employees in DGCA as on 31.12.2015 (Except Aircraft Engg. Dte. & Ministerial Staff) Total No. Total No. of Total No. Name of the Total No. of of ST SC Percentage Percentage of OBC Percentage Organization Employees Employees Employees Employees

O/o the 417 82 19.7% 24 5.7% 77 18.4% DGCA

3.14.3 The information pertaining to and ex tempore speech delivery Vigilance Section is as under:- competition on vigilance related (i) Fifteen disciplinary cases were topics. There was an overwhelming under process in the year 2015-16 response and participation by out of which eight cases have been DGCA officials. disposed off. (iii) DGCA is now following stringently (ii) Vigilance Awareness week was the IT based technological observed during 26th October to solutions to ensure transparency 31st October, 2015 in the office of and automation in its functions, the Director General of Civil Aviation Service Deliveries and database and its Regional offices. During management to eliminate human the week, apart from discussions interface and facilitate mostly on- on various relevant issues like line public dealings. This is definitive transparency, fair competition and preventive step for eliminating integrity of purpose and means human errors and corrupt practices. ethics in Government etc., the DGCA is in the process of Vigilance Division at DGCA Hqrs. introducing the e-Governance in organized various competitions Civil Aviation (e-GCA), e-office – like essay writing, poster making the office procedures automation

26 system for paperless offices, 3.15.2 United States Technical Smart Card and Biometrics based Development Agency (USTDA) Personnel Licensing and on-line - India Aviation Safety Technical use fee collection. Assistance Grant Agreement 3.15 MISCELLAENEOUS Project 3.15.1 Upgradation of India to United States Technical Development Federal Aviation Administration Agency (USTDA), under the India-US ‘International Aviation Safety Aviation Cooperation Programme (ACP) Assessment’ (IASA) Category I offered assistance to DGCA to address status the FAA IASA findings and restoration to Category 1 status in the form of a grant Based on the identification of Significant agreement project – India Aviation Safety Safety Concerns by International Technical Assistance. Civil Aviation Organisation (ICAO) in December 2012, Federal Aviation Under the Grant Agreement, a US based Administration (FAA) conducted an Contractor ‘The Wicks Group’ assisted audit of DGCA in September 2013 DGCA in addressing the findings and under the ‘International Aviation Safety prepared DGCA for a reassessment of Assessment’ (IASA) programme with DGCA by FAA in December 2014. Based a follow-up visit in December 2013. on the reassessment and a follow-up visit On 31st January 2014, FAA informed in March 2015, FAA informed restoration DGCA that India has been downgraded of India’s Category 1 in April 2015. to Category 2. In order to sustain efforts undertaken The impact of downgrade was that no during 2014 for restoration of IASA expansion/ changes to the services of Category 1 and bring in more systemic Indian air carriers operating to US could improvements in the area of operation, be allowed. The existing operations of airworthiness and licensing, a need Indian air carriers to US were subjected for Phase II of the current project with to ‘heightened FAA surveillance’. This in inclusion of the General Aviation and long term leads to an economic impact Business Aviation component was felt. to the nation and also setbacks country’s The Grant Agreement Project ‘India image worldwide with an adverse fall out Aviation Safety Technical Assistance by other countries. Phase II’, a year-long project and jointly During the year, DGCA took actions to funding by USTDA and Government of resolve the findings and a FAA IASA India, was signed on 9th February 2016. reassessment of DGCA was conducted in December 2014. Based on the reassessment and a follow-up visit in v v v March 2015, FAA informed restoration of India’s Category 1 in April 2015.

27 Bureau of Civil Aviation Security

Security At Airport

28 4. BUREAU OF CIVIL AVIATION SECURITY 4.1. The Bureau of Civil Aviation Security of hijacking and other acts of unlawful (BCAS) is an attached office of the interference to Civil Aviation operations. Ministry of Civil Aviation. The aim of Among other things, it provides for the BCAS is to safeguard civil aviation establishment of Aerodrome Committee operations against acts of unlawful at each airport. Crisis Management interference. The Bureau is responsible Procedures are activated immediately for laying down the standards for security on the occurrence of any emergency, in respect of civil flights operating to / like security threats to the civil aviation, from India and ensuring their compliance terrorism, hijacking, unlawful seizure through regular inspections and security of aircraft etc. Keeping in view the audits. operational requirements in the changing 4.2. BCAS has its headquarters in New security scenario, the Contingency Plan Delhi. Post of Commissioner of has been suitably modified and issued to all Security (Civil Aviation) has been concerned. In order to test the efficiency re-designated as Director General of of Contingency Plan and operational Security (Civil Aviation), who is the preparedness of the concerned agencies, “Appropriate Authority” to ensure mock exercises are being conducted development, maintenance, updating regularly at the airports. and implementation of National Civil 4.5. Regulations are enforced through AVSEC Aviation Security Programme for India orders and AVSEC circulars pertaining and fulfill all international obligations to different aspects of aviation security. in this context. The Bureau is the A total of 21 numbers of AVSEC Orders/ regulatory authority for discharging Circulars/other communications have all relevant national and international been issued in 2015 in this regard. The requirements in respect of coordinating, regulations of BCAS are fully compliant monitoring, inspecting and training the with all the Standard and Recommended personnel in Aviation Security matters, Practices of International Civil Aviation implementation of AVSEC quality Organization including its latest control programme and up-gradation of amendments. technology for securing civil aviation. 4.6. Random screening of passengers at entry 4.3. The Bureau has eight Regional Offices gates of terminal buildings has been at Delhi, Kolkata, Mumbai, Chennai, introduced at airports in a phased manner. Hyderabad, Ahmedabad, Amritsar CCTV has been made mandatory for all and Guwahati, each under a Deputy operational airports. Survey of all airports Commissioner of Security (Civil regarding location of the cameras has Aviation), regulating, monitoring and been completed. Passengers are being conducting regular security inspections allowed entry to Airport Terminal on and audits of the airports in their areas of the basis of soft copy/image of e-tickets jurisdiction. on electronic device viz. smart phone, 4.4. The Bureau has developed Contingency PC, laptop etc. New specification for Plans to deal with emergencies arising out Biometric Bases Access Control System

29 has been formulated and issued for (i) It has been decided to induct CISF implementation at airports. in all airports in the country to 4.7. The achievements of the Bureau against bring in cohesion and uniformity in the aforesaid targets are given in the procedures and practices in regard to succeeding paragraphs: security at Airports. At 59 Airports in the country, CISF has already A. ICAO AUDIT REPORT 2015: taken over the security duties. In the 4 yearly security audit conducted (ii) A comprehensive schedule has been by International Civil Aviation drawn up for audits, inspections, Organization (ICAO) from 5 to 9 October surprise checks and dummy 2015 with report received in November checks for ensuring compliance 2015, India’s and BCAS’S Effective of all AVSEC Orders, Acts and Implementation of Critical Elements has Instructions at all airports to detect been rated as 99.23%, Compliance with weakness in the security system Annex 17 Standards of ICAO has been implementation and the same are rated as 99.59% and Satisfactory Replies being taken up for remedial action to Audit Protocol Questions has been with concerned agencies. For the rated as 98.95% (The Global average for year 2015, 71 audits, 94 inspections, these figures is around 66 %). 183 surprise checks, 10 Surveys With this, India’s aviation security ratings and 87 AHME have been carried have reached the topmost rung amongst out by BCAS. Technical visits for the countries signatory to the ICAO USA airports have been conducted. conventions. Further, Indian carrier audits have B. INITIATIVES TAKEN TO been conducted at Dhaka. IMPROVE SECURITY AT AIRPORTS

30 (iii) Regulations are enforced through AVSEC orders and AVSEC circulars pertaining to different aspects of aviation security. 21 AVSEC orders / Circulars/other instructions have been issued this year.

(iv) Airline Security Programme and airport security program templates have been put up on website. 19 Non – Scheduled Operator manuals, 14 Foreign airlines Security Manuals 43 Airport Security Programme have been approved as per the latest template.

(v) Passengers are being allowed entry (vii) All the five national level documents, to Airport Terminal on the basis National Civil Aviation Security of soft copy/image of e-tickets on Programme, National Civil Aviation electronic device viz. smart phone, Security Training Programme, PC, laptop etc. National Civil Aviation Security (vi) All the stages of security clearance Quality Control Programme, Bomb and approval of security programmes Threat Contingency Plan and of various entities are put up on the Contingency Plan on Anti Hijacking website and updated on a weekly have been thoroughly revised and basis. updated recently.

31 C. MODERNISATION involves creation of 449 additional posts BCAS has engaged NIC to develop an at various levels in the organisation. This e-governance plan for modernization restructuring plan of BCAS also involves and automation. Computerization work setting up of 12 more Regional Offices is in progress in the BCAS. All the staff and 60 CASLO units. members have been trained for basic The restructuring of BCAS will be operation. All documentation both in implemented in two phases. In the first Hindi and English is being done on phase, 279 posts will be created. Five computer; leading to the development new Regional Offices and 40 CASLO and administration of Database and Units will be set up in the first phase. Electronic Data Processing. D. R&D DATABASE FOR AVSEC: RF link from NIC Headquarters to Bureau BCAS maintains details of Inspection is being utilized to enable quick and easy Reports, follow-up action, feedback access to Internet and NICNET. E-mail reports, Security Audit Reports, detailed facility has been extended to senior documentation of Incident Investigations officers. Internet connectivity has been etc on the server through networked desk provided to enable access to international station. In due course of time, Bureau databases and various websites of proposes to accumulate reliable database Aviation Security Organizations. for EDP and R&D purpose All officers of the BCAS have been E. POLLUTION CONTROL provided with an official e-mail ID which is being utilized by them for all Pollution test for all vehicles is ensured forms of correspondence. It has resulted and the Pollution under Control Certificate in greater savings in terms of time and is pasted visibly on the windscreens of all efforts. BCAS web-site has been made BCAS vehicles. All office buildings of user friendly and bilingual for travelling BCAS ensure clean and green working passengers by including relevant environment through employees’ own information for them. initiatives and contribution to the efforts towards a pollution free atmosphere. Apart from the above, BCAS has BCAS ensures that all new vehicles installed Video Conferencing System are “Bharat-II” Certified. Bureau also for better interaction between the provides a “Smoke – free Environment” Headquarters and its regional offices. to its employees. Approval of Aerodrome Entry Permits has been automated. F. WOMEN’S WELFARE RESTRUCTURING OF BCAS: Problems of the women employees, as and when reported, are promptly attended With the approval of the proposal of to and resolved, keeping in view specific ‘Restructuring of BCAS’ by Ministry of requirements of Government Policy on Finance (Department of Expenditure), the subject. A Complaints Committee the staff strength of the organisation has been set up at the Ministry to enquire has been increased by 3 times from into complaints of sexual harassment at the existing level of 191 to 590. This workplace.

32 G. TRAINING V. Total 20 ASTIs has been accredited by I. Online AVSEC Basic exams has been BCAS compared to 09 at the beginning introduced by BCAS from the month of 2010. of August 2013 and examination is VI. ICAO has endorsed our training centre as being conducted successfully at Delhi, ASTC which will be the training hub for Mumbai, Chennai, Hyderabad, Cochin, aviation security in Asia. So far, seven Bengaluru and Kolkata. ICAO sponsored courses have been II. Two ICAO workshops on Crisis conducted at the ASTC, which includes Management were conducted in April 77 participants from 17 countries. and December, 2015. In addition to that, VII. A Common training material for AVSEC Two ICAO Instructor Courses on Risk Basic Course and Screeners Certification Assessment and Quality Control were has been prepared and distributed to all also conducted in March and November Aviation Security Training Institutes. 2015. This will further increase the uniformity III. A Common training material for in the training material. AVSEC Basic Course, X-ray Screener VIII. Details of Training Programme organized Certification test and Inline baggage by BCAS for Security personnel in screening system were approved by Aviation Sector during the year 2015 as competent authority and circulated to all mentioned below: stake holders to use as training materials H. REPRESENTATION OF SC/ST to maintain uniformity in all ASTIs. and OBC IV. National Civil Aviation Security Training The Bureau adheres to the prescribed Programme (NCASTP) was amended Government policies on the subject. as per new guidelines of ICAO and Position of representation of SC/ STs and approved by MCA. OBCs as on 01.01.2016 is given below:-

Total No. Percentage Name of the Total No. of Percentage Total No. of Total OBC of SC of ST Percentage organization Employees of Employees ST Employees Employees Employee

BCAS 127 21 16.54 3 2.36 23 18.11

Sr. No Name of Course/ Training Duration of Course No of candidates No of candidates Training (in Days) appeared passed 1. AVSEC Awareness Training 01 69062 68572 2. AVSEC Basic 12 5564 2952 3. AVSEC Induction 05 1968 1823 4. AVSEC Basic Crew 06 4439 4065 5. Screener Training 03 7197 4461 6. Inline Screener 03 814 472 7. AVSEC Basic Refresher 03 6227 5755 8. AVSEC Basis Crew 02 4834 4752

33 AVSEC Courses organized in the year 2015 AVSEC Awareness Training- 01 day 69062 AVSEC Training (Different Courses) 02-12 Days 31043 Grand Total 1,00,105

I. IMPLEMENTATION OF (cash prize) was also implemented to OFFICIAL LANGUAGE encourage progressive use of the Official During the year, a “Hindi Pakhwara” was Language organised in September 2015. During this Official Language Implementation period, Hindi Typing, Hindi Dictation, Committee meetings were held in time, Hindi Essay, Noting & Drafting and in the Bureau’s Headquarters and its Quiz Competitions were organized for Regional Offices. all officers and staff of this Bureau. J. STAFF GRIEVANCES CELL Hindi Workshops for the Officers and In pursuance of Government instructions, Staff were organized in Headquarters a Staff Grievances Cell operates in this as well as Regional Offices. Official Bureau with the Director (Admn.) as Language Inspections were carried out Staff Grievances Officer, to deal with at the Regional Offices to ensure the the grievances of officers/staff working progressive use of Hindi in the Regional in this Bureau. The grievances of BCAS Offices of the Bureau. Incentive scheme staff, if any, are promptly attended to.

v v v

34 Air India 787

35 Chief Commissioner of Railway Safety

36 5. COMMISSION OF RAILWAY SAFETY 5.1 BRIEF HISTORY Safety is the head of organization. The institution of Commission of CCRS is also the Principal Technical Railway Safety deals with matters Adviser to the Government of India in all pertaining to safety in rail travel and matters concerning Railway Safety. The operation and for this purpose performs headquarters of the Commission is located certain statutory functions laid down in at Lucknow. The Chief Commissioner the Railways Act, 1989 and the rules directs the technical activities and framed thereunder. Formerly called issues instruction for the guidance of the RAILWAY INSPECTORATE, it Commissioners of Railway Safety in functioned under the control of the respect of holding statutory inquiries Railway Board till May, 1941 when into serious railway accidents, inspection the Inspectorate was separated from of new lines including electrification of the control of Railway Board to secure existing lines prior to their opening for its independence from the authority public carriage of passengers, and sanction administering the Railways. This for running of new locomotives/rolling separation was carried out pursuant to the stock. He also co-ordinates the work recommendations of a committee called of the Commissioners in their dealings the ‘Pacific Locomotive Committee’ with the Railway Board and the Railway which was endorsed by the Central Administration. He communicates Legislature. After its separation, the his views, whenever necessary, to the Inspectorate was attached to the Air Ministry of Railways (Railway Board) Wing and placed under Department of on design, standards, specifications and Communications. It came under the procedures for construction, working administrative control of the Ministry of and maintenance of assets in all branches Tourism & Civil Aviation in May, 1967, of railway engineering and operation subsequently redesignated as the Ministry including civil, mechanical, electrical of Civil Aviation. While, the Railway and signal engineering etc. The Chief Board in the Ministry of Railways are Commissioner is assisted by a Deputy the safety controlling authority and are Commissioner of Railway Safety responsible for laying down and enforcing (General). safety standards for the Indian Railways, There is also a Technical Wing attached the main task of the Commission is to to the Chief Commissioner of Railway direct, advise and caution the railway Safety at his headquarters which has four executives through its inspectional, Deputy Commissioners of Railway Safety investigatory and advisory functions and drawn from the mechanical, electrical, thereby assist them in ensuring that all signalling & telecommunication stipulated measures are taken in regard and operating disciplines of Indian to the soundness of rail construction and Railways. safety in train operation. There are 9 circle offices viz. two 5.2 ABOUT THE ORGANISATION with headquarters at Mumbai, 3 with The Chief Commissioner of Railway headquarters at Kolkata and one each

37 with headquarters at Bangaluru, New (iii) to conduct statutory inquiries into Delhi, Lucknow and Secunderabad. serious railway accidents and Each circle office is under the charge of a suggest safeguards. Commissioner. Each Commissioner is an (iv) to make periodical inspections of independent statutory authority under the railways and report to the Central Railways Act, 1989. Government on any condition All the posts of Dy. Commissioners which may endanger the safety (technical) were upgraded to Selection of the traveling public and make grade w.e.f.14.06.2010. Recruitment recommendations. rules for Dy. CRS (technical) in selection (v) to examine the technical aspects of grade were notified vide GSR No. 136 new rolling stock, advise on their dated 29.5.2012. introduction on open lines and to 5.3 DUTIES & RESPONSIBILITIES sanction their running on other The Commissioners carry out the section(s) and increase in speeds. duties/functions assigned to them under (vi) to authorize the carriage of the Railways Act, 1989, rules framed oversized consignments stipulating thereunder and instructions issued from the conditions for their movements. time to time. A gist of main-functions are (vii) to recommend and sanction as follows: infringements to the schedule (i) to inspect new lines with a view to of dimensions prescribed by the determining whether they are fit Government of India. to be opened for the public carriage (viii) to grant dispensation from general of passengers, and to sanction their rules under approved special opening after inspection on behalf instructions subject to stipulated of the Central Government. safeguards. (ii) to sanction the execution of all (ix) to oversee the accident prevention new works and installations on the efficacy of the zonal railway running track affecting the safety administrations by reviewing the of the traveling public such as reports of departmental enquiries rebuilding of bridges, remodelling into less serious accidents. of station yards, line capacity works, resignalling works, etc.

38 The Chief Commissioner submits an annual report on the activities of the Commission in the preceding financial year as required under Section 10 of the Railways Act, 1989 which is laid on the table of both the Houses of Parliament.

ACTIVITIES/ACHIEVEMENTS A gist of main activities performed during the years 2014-15 and 2015-16 (upto 31st December, 2015) is as under:-

2015-16 S. No. MAIN ACTIVITIES 2014-15 (Up to December 2015) (i) Statutory inquiries held into serious railway accidents. 13 13 (ii) Lines inspected and authorized.(in kms.) 368.436 492.912 (a) New Lines 603.394 460.987 (b) Double Lines 1312.420 811.288 (c) Sections Electrified 334.621 711.297 (d) Conversion of Gauge 9.587 8.497 (e) Deviation lines (ii) No. of applications New Minor works sanctioned 3778 2965 (iv) Periodic inspection conducted 14533.826 10374.863 (v) New types of locomotives/rolling stock recommended/sanctioned for 178 97 introduction. (vi) Applications for condonation of infringements dealt with. 45 26 (vii) No. of over-dimentional consignments authorized for movement. 7 0

39 Role in monitoring safety on Urban of September, 2015 in which Rajbhasha Transportation System (Metro Rail) prizes were distributed. Dy. CRSs are The institution of CRS apart from awarded with cash award of Rs.2,000/- its statutory functions regarding for doing their work in Hindi. investigation and inspection which are POLLUTION CONTROL performed under the Railway Act has also All possible steps are being taken been actively involved in monitoring the to control pollution in the offices of safety aspects of the Metro Railways. Commission of Railway Safety. The Metros are governed by Metro Railways office premises are kept always neat and (O&M) Act, 2002. tidy. Smoking is strictly prohibited in The Annual Report for the activities on the office premises. The vehicles used Metros under section 12 & 13 of Act by the Officers and Staff are free from is prepared and forms the appendix of pollution. Annual Report of the Commission. SWACHH BHARAT MISSION The upcoming Mumbai, Bangaluru, The Commission of Railway Safety Chennai & Hyderabad Metro systems’ has observed Swachh Bharat Mission safety certification is also being during the year. The Commission has undertaken by the concerned CRS. emphasised the importance of clinginess PROGRESS IN USE OF HINDI lines and upkeep of records of the office, and reviewed & weeded of old files/ In pursuance of the annual programme of records and dispose of unused items as progressive use of Hindi, achieving the per the directions of Cabinet Secretary, target of 100% Hindi correspondence in Government of India. The maintenance the year 2015-16 has been stressed upon. and white washings of office of CCRS Upto December, 2015, the ‘A’, ‘B’ & ‘C’ has been done. We have deputed officials region circle offices of the Commission for maintenance of record room & had corresponded 84.67%, 95.96% keeping the office clean and dust free. and 90.44% in Hindi respectively. The Commission published its 2015 edition of Women Welfare including gender Hindi Home Magazine ‘Suruchi’ on 16th budgetary data September, 2015 at the commencement The offices of the Commission of Railway of Hindi Fortnight. The Northern Circle Safety are generally located in Railway of Commission was awarded with the office Complexes and facilities provided Rajbhasha shield due to First position for there such as toilets, crèche, Tiffin room its outstanding work in Hindi. Southern etc are availed by the female employees Circle and North Eastern Circle were of the Commission also. The women awarded with Second & Third prizes employees also participate and hold respectively. office in Mahila Samiti, the Women’s All the Circle Offices of the Commission Welfare Organisation of Railways. observed the Rajbhasha Day in the month

40 The instructions on welfare of women ISSUES RELATING TO employees, issued by Government DEVELOPMENTAL ACTIVITIES of India from time to time are being TAKEN UP IN THE NORTH EAST implemented to the extent possible. The CRS does not undertake execution PUBLIC REDRESSAL GRIEVANCES of any work. Its role is inspectorial and MACHINERY investigatory. The CRS has usually no public dealings. VIGILANCE ACTIVITIES: However, Right to Information Act,2005 The CRS monitors & co-ordinates has been fully implemented. vigilance activities of the Circles under its administrative control.

REPRESENTATION OF SCHEDULED CASTES, SCHEDULED TRIBES AND OTHER BACKWARD CLASS EMPLOYEES IN THE COMMISSION OF RAILWAY SAFETY AS ON 31.12.2015:

Total No. Total No. Total No. Name of the Total No. of Percentage of SC Percent of ST of OBC Percentage Organisation. employees employees employees employees Commission of Railway 101 21 20.79 05 4.95 10 9.90 Safety

v v v

41 Airports Authority of India

42 6. Airports Authority of India

6.1 INTRODUCTION l Expansion and strengthening of Airports Authority of India (AAI) came operational areas viz. Runways, to existence on 1st April 1995. AAI has Aprons, Taxiways, etc. and been constituted as a Statutory Authority provision of ground based landing under the Airports Authority of India Act, and movement control aids for 1994. It has been created by merging aircrafts & vehicular traffic in the erstwhile International Airports operational area. Authority of India and National Airports l Design, development, operation Authority with a view to accelerate the and maintenance of passenger integrated development, expansion and terminals. modernization of the air traffic services, passenger terminals, operational areas l Development and management of and cargo facilities at the airports in the cargo terminals at international country. and domestic airports. The main functions of the Authority are l Provision of passenger facilities as under:- and information systems in the passenger terminals. l Control and management of the Indian air space (excluding special AAI owns and maintains 125 airports user air space) extending beyond comprising 68 operational airports, 26 the territorial limits of the country Civil Enclaves, i.e. Civil Air Terminals as accepted by ICAO. at Defence controlled airports where l Provision of Communication, AAI handles civil flight operations and Navigational and Surveillance 31 non-operational airports. Aids.

43 6.2 AIR NAVIGATION SERVICES Navigation (PBN) based Standard (ANS) Instrument Departure (SID) & Standard AAI provides Air Navigation Services Terminal Arrival Routes (STAR). (ANS) at all civil airports in the country. l Reduction in separation minima in AAI manages the designated Indian terminal airspace trajectories. air space measuring 2.8 million square l Total fuel savings due to these initiatives nautical miles which includes land area – 74583 Kg/day thereby reducing fuel measuring 1.05 million square nautical emission by 235683 Kg/day. miles and oceanic airspace measuring l Implementation of Continuous Descent 1.75 million square nautical miles. Air Operations (CDO) Navigation Services are also provided by the AAI at 9 other airports that are l Total fuel savings due to CDO – 1071 not managed by AAI namely , Kg/day thereby reducing fuel emission Hyderabad, Cochin, Lengpui, Diu, by 3385 Kg/day. Latur, Mundra, Nanded and Sathya Sai Improvement in ground efficiency: Puttaparthy Airports, which are joint l Implementation of Airport Collaborative venture airports, State Government Decision Making (A-CDM) to enhance owned airports and private airports. ground operational efficiency and 6.3 ENVIRONMENTAL INITIATIVES reduction in fuel emissions BY AAI l Encouraging intersection departure Airports Authority of India in the role of l Reduction in final approach spacing Air-Navigation Service Provider (ANSP), l Tactical Flow Control has been taking lead in implementing l Reduced taxi time thrugh planned runway environment friendly initiatives. use Initiatives in enroute phase: Future Green initiatives of AAI l Shortening and straightening of major Following implementation plans will ATS routes. highlight AAI’s resolve to be a major l Implementation of Reduced Horizontal contributor to save environment by Separation on ATS routes. helping reduce adverse effects of aircraft l Implementation of Performance Based emissions and at the same time provide Navigation (PBN) RNAV 5 ATS Routes. operational benefits to the users: l Implementation of Connector routes. l With the objective to reduce air traffic l Implementation of User Preferred Routes congestion, Central Air Traffic Flow (UPR) in Indian Ocean & Arabian Sea Management (CATFM) is being under INSPIRE Program. established to strategically manage and regulate air traffic flow in the Indian skies l Total fuel savings due to these initiatives to reduce system-wide inefficiencies, – 446562 Kg/day thereby reducing fuel reduce delay, optimise capacity, reduce emission by 1411136 Kg/day. holding. Initiatives in terminal airspace: l Implementation of RNAV-2 ATS routes l Implementation of Performance Based in enroute phase to further enhance

44 capacity and availability preferred flight (DME Required) Shamshabad Airport levels for enroute aircraft. (VOHS) l Implementation of approach procedures l AIP (S) VOR Procedure Runway 27R with GNSS such as Baro-VANV, (DME Required) Shamshabad Airport GAGAN-based LPV procedures to (VOHS) provide better all-weather access to l AIP (S) ATC Surveillance Minimum airports, thereby bringing down the altitude Chart Mangalore Airport instances of diversions that lead to (VOML) avoidable fuel burn in case the aircraft l AIP (S) ATC Surveillance Minimum had landed. altitude Chart Coimbatore Airport l Implementation of GAGAN (SBAS) & (VOCB) GBAS will further enhance all-weather l Updated AIP (S) RNAV-1 (GNSS access to the airport and provide precision or DME/DME/IRU) SIDs & STARs ad precision-like approach to airport. Kempegowda International Airport, Details of Achievements Bengaluru-AIP (S) 61/2015. Instrument Flight Procedures l RNAV 1 SID & STAR Connectivity for RNAV 5 route Q18-Guwahati Airport. l AIP (S) NDB Visual Circling (CAT A & B) (VOHB) l RNAV 1 SID & STAR Connectivity for RNAV 2 route Q19 and Q20-Mumbai & l AIP (S) VOR Procedure Runway 26 (Cat Kolkata Airports. A/B/C) (DME Required) Hubli Airport (VOHB) l AIP (S) RCF Procedures for CSI Airport, Mumbai submitted for publication of AIP l AIP (S) PBN Based RNAV GNSS SID (S) and STAR (Revised) for Bengaluru Airport (VOBL) Instrument Flight Procedures under Process l AIP (S) VOR Procedure Runway 23 (Cat A, B & C) (DME Required) l RNP APCH and APV Procedures for (VORY) Ahmadabad Airport submitted to DGCA for approval. l AIP (S) VOR Procedure Runway l RNP APCH and APV Procedures for 05 (Cat A, B & C) (DME Required) RWY28 for Calicut Airport designed. Rajahmundry Airport (VORY) l RNP APCH Procedures for Lucknow l AIP (S) ILS (Y) Procedure Runway Airport Designed. 27 (DME Required) Tiruchirappalli l RNP APCH Procedures for RWY26 International Airport (VOTR) Designed. l. AIP (S) ILS (Z) Procedure Runway l NDB RWY 11 Procedure Kadapa Airport 27 (DME Required) Tiruchirappalli designed and sent to airline for feedback International Airport (VOTR) Consultancy Projects l AIP (S) RNAV 1 (GNSS) SIDs & l Sharjah RNP AR Procedure RWY 12/30 STARs Goa Airport (VOGO) l AIP (S) VOR Procedure RWY 16 (DME l AIP (S) VOR Procedure Runway 09L Required) KNIA, Durgapur

45 l (S) VOR Procedure RWY 34 (DME Authority of India. Local bodies have Required) KNIA, Durgapur been authorised. Feasibility Study 2. Paperless and Transparent “No l Feasibility study for airport at Jagdalpur Objection Certificate Application l Feasibility study for extension of RWY System” (NOCAS) Version 2.0 for Code 3C operation at Kangra Airport NOCAS is an online application system Works related to NOC Section for applying for NOC for height clearance to AAI. l Zoning map in WGS 84 and CCZM of following airports, duly approved, The improved NOCAS Version 2.0 was commissioned on 06.01.2016. have been uploaded on the AAI website- Delhi, Hyderabad, Shamshabad, Kolkata, The significant advantages of NOCAS Ahmadabad, Lucknow, Bengaluru, Version 2.0 are detailed below: Amritsar, Guwahati, Nagpur and Chennai (i) Online NOC application l 67 cases of Aeronautical Study. (ii) Applicant is able to track the l Support to NOC for development/ application status testing and successful implementation of (iii) Paperless procedures NOCAS II application from PANS OPS (iv) Automatic calculations of Criteria. permissible heights “Ease of Doing Business” Initiative by (v) Faster issue of NOC NOC Section for Height Clearances The NOCs will be issued online by AAI NOC Various initiatives taken by NOC Section offices through the digital signatures. of ATM Directorate for Ease of Doing Business in issuing No Objection Certificate The implementation of NOCAS Version 2.0 for height clearance are as under:- by Airports Authority of India will bring about a revolutionary change in processing 1. Colour Coded Zoning Maps of height clearance for buildings/ structures/ (CCZM) communication masts with utmost transparency Airports Authority of India under in line with Govt of India’s initiatives of Ministry of Civil Aviation has issued “e-Governance” and “Ease of Doing Business” CCZMs of following 12 major cities, i.e. in infrastructure and town planning. Mumbai, Navi Mumbai, Delhi, Kolkata, 6.4 CNS (GAGAN) Hyderabad, Lucknow, Ahmedabad, GROWTH IN THE SECTOR Guwahati, Amritsar, Bengaluru, Nagpur, Chennai, indicating the permissible OF NAVIGATION AND heights in different areas as per Colour SURVEILLANCE Codes. Zoning Maps of other cities are I. India transition plan from Ground being prepared in a phased manner. based to Satellite based Navigation Benefits of CCZMs GPS AIDED GEO AUGMENTED NOC for height clearance up to the NAVIGATION (GAGAN): heights permitted in CCZMs are not Airports Authority of India in coordination required to be obtained from Airports with ISRO has implemented GPS Aided

46 Geo Augmented Navigation (GAGAN) utilization. Provide more direct routings, which provides very precise navigation reduce emissions and increase efficiency. to the entire Indian airspace and capable It will also bring about harmonization of of providing seamless Navigation Service airspace in the region. to neighboring countries. (c) GAGAN will improve safety at such GAGAN system was certified by DGCA Airports/Runways not equipped presently for RNP 0.1 operations over Indian Flight with Instrument Landing System(ILS) as Information Region on 30.12.2013. As it will be able to provide vertical guidance recommended by Technical Review closed to a precision approach provided Team comprising of ISRO, DGCA & by ILS. It will also provide service for AAI, necessary software up-gradation the en-route operations also. was completed and requisite documents (d) Helicopter Approach Procedures can also related to certification of Approach be drawn up using GAGAN. with Vertical Guidance (APV 1) were submitted to DGCA. Subsequently GAGAN-for Non-Aviation GAGAN system was certified by DGCA GAGAN can be utilized in several non- for APV-1 operations on 21st April aviation applications such as: 2015. The GAGAN Signal-in-Space is Surface transport available via two Indian Geostationary Vehicle tracking satellites GSAT-8 (PRN-127) & GSAT- 10 (PRN-128). Intelligent high way system GAGAN system was formally launched Search and rescue by Hon’ble Minister of Civil Aviation on Surveying 13th July 2015. India is the first country Real time whether forecasting in the world which has established Land management through terrestrial Satellite Based augmentation system mapping that can provide Approach with Vertical Guidance services namely, APV1 for Marine applications landing at qualified runway ends in Precision farming and research equatorial ionospheric anomaly region applications etc. with its unique ISRO –MLDF Iono- GAGAN SYSTEM WILL ALSO Model for the region developed and PROVIDE THE ABOVE STATED validated for GAGAN. BENEFITS TO NORTH-EAST AREA Benefits of GAGAN II. Enhancement of Navigational Aids GAGAN can be used for both aviation infrastructure : and non-aviation applications. AAI is maintaining vast navigational GAGAN for Aviation infrastructure of 65 Instrument Landing (a) GAGAN provides the capability for System(ILS), 94 very high frequency increased accuracy in position reporting OMNI range (VORS) & 95 distance allowing for more uniform and high- measuring equipments (DMES) to quality Air Traffic Management (ATM). facilitate aircraft to fly under complete navigational guidance over Indian (b) GAGAN will increase airspace and airport airspace. AAI is expanding navigational

47 equipment base in following Nort-EAST Advance Surface Movement Area: Guidance & Control system Physical performance (Actual till date): (ASMGCS): 2015-16 AAI is going to install ASMGCS Northern Region : ILS/DME Equipment at Guwahati Airport to enhance the CAT-II upgraded to CAT III- Amritsar, operational efficiency/capacity of the Lucknow. Airport under low visibility conditions at Southern Region : ILS/DME – a cost of approximately Rs.14.5 crores . Trivandrum, Coimbatore. These equipments will facilitate landing of aircrafts in low visibility condition Eastern Region : ILS/DME – Durgapur and enhance monitoring & safety during DVOR/DME- Durgapur surface movement at airports. Western Region : DVOR/DME- IV. Central Air Traffic Flow Mundra Management System (C-ATFM) : Projection Till 31st March 2016 Concept of Operation: Air traffic in ILS will be installed : Nagpur, Rajkot India continues to grow rapidly and this and CATC trend is likely to continue to expand VOR will be installed at Sampla, Aligarh, into the future. Increased traffic is PratapGarh& Jalalabad expected at many of the existing airports. Issues related to the development This increase in demand requires a activities in North-East: corresponding effort to utilize system capacity efficiently. This will require Barapani ILS: Due to land issue the Air Traffic Flow Management (ATFM) provision of ILS is not possible. ILS capabilities for effective Demand and Equipment for Barapani is lyingidel at capacity balancing (DCB). The ATFM Guwahati. tools will enable improved management III. Surveillance Enhancement in of demand and capacity, and will help North-East over Indian airspaceand system stakeholders to deal with the Airports: increased complexity of the nation’s air routes. Radar System: Demand and capacity balancing will AAI is going to replace ASR/MSSR at allow airspace users to optimize their Guwahati & to cover the participation in the ATM system while surveillance gaps in North-East airspace mitigating conflicting needs airspace at a apprx. cost ofRs. 29 Crores. and aerodrome capacity through Automatic Dependent Surveillance collaborative usage of decision-support –Broadcast system (ADS-B): tools thus ensuring most efficient use of AAI has installed ADS-B System at airspace resources equitable access for Guwahati, Agartala&Dibrugarh to all airspace users, accommodate user enhance the Surveillance coverage in preferences and ensuring that demand North-East Area at a approximate cost of on an airspace resource will not exceed Rs. 1.6 Crores. its capacity. Demand and capacity

48 management aims to maximize the ATM flow of traffic throughout the Indian system capacity whilst minimizing the FIRs. Demand and Capacity Assessment effects of constraints. This will achieve processes and tools to identity, collect, system-wide traffic optimization through analyze, validate and distribute demand the application of demand and capacity and capacity data to produce an accurate balancing and traffic synchronization. picture of capacity, constraints and The system will endeavor to remove demand patterns through all phases of constrains wherever possible, and flight will be developed. minimize the effect of constraints Mitigating measures and alternate through management and modification of actions to avoid congestion and delay trajectories where removal is not possible. both in the terminal and enroute airspace Where constraints are unavoidable, the and airports will be achieved through earliest possible notice will be given Collaborative Decision Making (CDM) to those affected. The intent is that any processes involving all stakeholders. modifications will be the minimum Benefits: required to avert any conflict, meet runway capacity requirements. Ensure safe separation; This strategy envisages a transition in Maximize throughout; traffic management away from today’s Make efficient use of available capacity; emphasis on tactically adjusting demand Manage controller workload; to fixed capacity/ it envisages a more Provide equitable service; strategic and collaborative approach to managing system-wide resources and Achieve environmental efficiencies. capacities to match capacity with, rather Benefits to Stakeholders than constrains, demand. The nature of Enhanced flight safety; tactical flow management will be more Improved on- time arrivals; dynamic and adaptive to operate to finer capacity and time limits and cope Improved accomplishment of mission with real-time events. Terminal Flow objective; Control measures will be implemented Minimize delays; at busy terminal approach areas and Optimizing passenger/ crew/aircraft airports which are capacity constrained. connections; The demand will be balanced with Minimizing turn times; and the capacity through strategic slot management process and dynamic flow Fuel saving control measures. The benefit of this system will improve A Central ATFM System will be the Air Traffic flow management over established to dynamically assess Indian Airspace including North-East the airspace situation and capacity Region. optimization taking into consideration The details of aircraft movements, various constraints such as airspace/ passengers and cargo handled at all the airports situation, weather conditions, Indian Airports for the period of 2014-15 traffic congestion, that affect the smooth vis-s-a vis 2013-14 are given below:-

49 FY 2014-15 FY 2013-14 FY 2015-16 Category (Apr-March) (Apr-March) (April-Nov) (April-Nov) (Apr-Mar) 2014-15 2013-14 2015-16 2014-15 2015-16 Aircraft Movement (In 000’)

International 345.36 335.97 245.34 227.96 368.01 Domestic 1257.66 1200.65 930.12 842.29 1395.18 Total 1603.02 1536.62 1175.46 1070.25 1763.19 Passenger(In lakhs) International 507.99 466.2 352.02 326.62 528.03 Domestic 1393.30 1222.96 1085.00 901.16 1627.5 Total 1901.29 1689.16 1437.02 1227.78 2155.53 Freight (In 000’ tonnes) International 1542.54 1443.07 1100.28 1037.35 1650.42 Domestic 985.02 836.09 701.89 663.21 1052.84 Total 2527.56 2279.16 1802.17 1700.56 2703.255 6.5 FINANCIAL PERFORMANCE a) Financial Highlights (` in crores)

PARTICULARS 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 INCOME & PROFIT Revenue 4185.95 4615.29 5139.21 5878.66 6849.08 8,170.04 9,284.98 9701.51 Expenditure 3070.23 3386.85 3792.92 4514.54 5462.21 5,649.73 6,493.57 7195.89 Profit before tax 1115.73 1228.44 1346.30 1364.12 1386.87 2,520.31 2,791.41 2505.62 Provision for tax 535.57 575.65 566.90 667.70 831.65 1,146.95 1,247.44 849.28 Provision for (107.06) (59.50) (67.00) (162.58) (179.78) (67.70) (415.25) (90.09) Deferred Tax (Asset) Profit after tax 687.21 712.29 846.40 859.00 735.00 1,441.06 1,959.22 1746.43 (` in crores)

PARTICULARS 01.04.2009 01.04.2010 01.04.2011 01.04.2012 01.04.2013 01.04.2014 01.04.2015 SOURCES OF FUNDS Paid up Capital 573.76 623.34 655.61 656.56 656.56 656.56 656.56 Grants 138.93 158.27 440.80 547.11 37.05 39.15 39.65 Loans from Govt. of 27.62 49.57 32.28 0.95 0.00 0.00 0.00 India Loans - Others 202.43 622.37 1192.96 2141.29 1655.15 1657.21 1287.40 Non Current - - 2604.93 1980.64 5216.46 Liabilities Reserves & Surplus 5650.91 6510.97 6960.97 7610.44 8174.59 9279.22 10760.05 TOTAL 6593.64 7964.52 9282.61 10956.34 13128.28 13612.78 17960.12

50 APPLICATION OF FUNDS Fixed Assets (Less Deprec.) 3544.14 4315.97 5360.15 5909.43 9230.18 8653.95 8247.72 Work in Progress 1996.43 3185.94 3747.52 4391.68 1205.55 1403.61 1442.22 Investments 854.09 921.52 978.65 1086.31 1091.23 1096.13 1101.15 Other Non Current Assets - - - - 432.76 638.68 3387.47 Working Capital (313.60) (1031.00) (1471.07) (1251.27) 168.60 752.75 2298.65 Deferred Tax Asset (Net) 512.58 572.08 667.36 820.18 999.96 1067.66 1482.91 TOTAL 6593.64 7964.52 9282.61 10956.34 13128.28 13612.78 17960.12 NET WORTH 6209.56 7134.31 7616.58 8266.99 8831.15 9935.78 11416.61 (Share Capital + Reserves) CAPITAL EMPLOYED 3230.54 3285.00 3889.08 4658.16 9398.78 9406.70 10546.37 (Net Fixed Assets + Working Captial) b) Contribution to Exchequer by AAI (` in crores) PARTICULARS 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 a) Income Tax Paid** 688.00 611.40 562.20 671.00 767.13 1058.57 1240.64 b) FBT 18.00 0.00 0.00 0.00 0.00 0.00 0.00 c) Service Tax 351.49 314.23 310.26 394.89 539.40 607.21 694.23 d) Dividend to Govt of India 137.40 142.50 169.30 171.90 147.00 288.00 391.85 (Proposed) e) Tax on Dividend 23.35 23.67 27.46 27.89 23.84 57.58 75.94 f) Interest payments on 1.44 4.77 2.77 0.17 0.00 0.00 0.00 Loan portion of Budgetary Support g) Guarantee Fee 2.19 2.10 2.90 2.10 2.15 2.18 2.18 Total 1221.87 1098.67 1074.89 1267.95 1479.52 2013.54 2404.84 ** This represents Advance Tax & TDS 6.6 CAPITAL WORKS COMPLETED Completed on 15.05.2015 Amritsar Airport Jaipur Integrated office complex for AAI & Extension & Strengthening Runway BCAS. including Cat-III Lighting sys Completed on 29.04.2015. Completed on 31.12.2015 Baraut Lucknow Airport Construction of double mat wrestling 500 KWp Grid Connected Roof top hall under CSR scheme. Solar Photo Voltaic (PV) Power Projects under CAPEX model. Completed on 11.09.2015. Completed on31.05.2015. Chandigarh Development of Chandigarh International Airport. Re-Carpeting and Widening of

51 Runway. Completed on 31.10.2015 Completed on 16.09.2015 Trivandrum SOLAR POWER PLANT C/o Additional apron and gse area Grid Connected Roof top Solar Photo Completed on 31.05.2015 Voltaic (PV) PowerProjects under Modification of Turning Pad CAPEX through SECI selected agencies Completed on 28.12.2015 at the Airports Amritsar 400 KWp(Completed on 6.7 CAPITAL WORKS UNDER 16.04.2015) PROGRESS Jaipur100 KWp(Completed on Ajmer (Kishangarh) 15.06.2015) Construction of runway, apron, isolation bay. Construction of Integrated office complex Khajuraho for AAI & DGCA Construction of new terminal building Completed on 31.05.2015 complex at Kolkata Project. Jharsuguda Improvement perimeter road-Ph-I Development of for Air Bus A- 320. Completed on 14.07.2015 Construction of Runway Ahmedabad Kolkata Project Construction of Integrated office complex-AAI&BCAS office Relocation of existing main fire station Completed on 05.05.2015 Up-gradation of drainage system Pakyong Resurfacing of Runway 04-22 and Construction of new green field airport shoulder, improvement of basic strip and Portblair drain work. Construction of NTB i/c new apron Completed on 18.10.2015. Raipur Belgaum Construction of hanger for BSF at Swami Construction of compound wall-land- Vivekananda airport, Raipur Belgaum Ahmedabad Completed on 15.05.2015 Re-surfacing of Runway and provision Tirupati of CAT-III Lights Balance work of construction of new Belgaum integrated terminal building. Upgradation-Airport Civil & Elect. Completed on 31.10.2015 works Construction of NTB including apron, Construction of New Terminal Building, link taxiway & associated works ATC Tower Cum Technical Block,

52 Fire Station, Service Station and Other New Runway at 06/24 end ancillary Buildings. Rajahmundry Goa Extension of APRON I/F New Terminal Construction of Residential quarters Building including Consultancy, soil investigation Trivandrum works. Modification Turning pad-R/w32 side Indore accord. CAR Re surfacing of Runway and Taxi way Tirupati Mumbai Construction of boundary wall for newly CAI&BCAS acquired land Surat Construction of APRON AND Construction of isolation bay, link Construction of balance perimeter taxiway road(Phase-IV)-ope. Warangal Construction of balance Perimeter road Construction of boundary wall in Ops.Area. Construction of balance tilted/ damaged 6.8 DEVELOPMENTAL ACTIVITIES compound wall (Phase- III ) TAKEN IN THE NORTH EAST REGION Re surfacing /strengthening and extension of Runway at 04/22 AAI is continuously enhancing the airport infrastructure in remote areas to Vijayawada improve the air connectivity. Number of Extension of Apron for additional 10 works have been taken up, the details of parking bays at . which are given below: Construction of Technical Block, A. Works completed / in progress / Ceremonial Lounge and associated commissioned works. Guwahati Airport: - Chennai Project (a) Expansion of existing Terminal Deposit Work-Misc.work-Metro Rail& Building with two additional Station Aerobridges. Calicut (b) Construction of new ASR/ MSSR Re surfacing / strengthening of Runway building ( so as to remove the Hubli existing ASR/ARSR Building to Extension of Runway make way for the Parallel Taxi Track). Construction of New Terminal Building, Technical Block and ATC Tower, Fire (c) Installation of Advanced Surface Station, Sub Station and other ancillary Movement Guidance & Control buildings System (ASMGCS). (d) Construction of Common User Mangalore Domestic Cargo Building. Construction of Parallel Taxi Track for

53 Imphal Airport:- Lilabari Expansion of Apron (2 Bays) and Development Plan Link Taxiway, a New Fire Station and l ILS Installation (For all weather Boundary Wall along the periphery of the operations) newly acquired land are in progress. Jorhat (CE) :- Development Plan Extension of Runway from 6000 ft. to 7500 ft. and Isolation Bay work has been l New Domestic Terminal Building awarded. for handling 250 pax. State Government has to acquire and :- provide 50 Acres of land free of cost Construction of New ATC Tower cum and free from all encumbrances. Technical Block and Fire Station has Rupsi (Non Operational Airport) been awarded. Development plan B. Works Planned l IAF to develop the airport for ASSAM operations for ATR-72 type of Guwahati (being developed as Inter Aircrafts and AAI will construct a Regional Hub) Civil Enclave. Denotification of Projects Planned / in Planning: Forest land to be made. l Parallel taxi-track and Isolation NAGALAND Bay. Dimapur l Strengthening & Extension of Development Plan Runway by 550m for ‘E’ Cat l Aircrafts Upgradation of Safety & Security Infrastructure. l Up gradation of Safety & Security Infrastructure MANIPUR l Construction of New Terminal Imphal (being developed as Intra Building Regional Hub) l Construction of New Technical Development Plan Block & Control Tower & Fire l Extension of Runway upto 11,500 Station (Cat-IX). ft. to accommodate bigger aircraft Dibrugarh (being developed as Intra- based on demand. Regional Hub) l Construction of one hangar for Development Plan A321 / ATR-72. l Construction for one Hangar MIZORAM alongwith apron for A321. Lengpui (State Govt.) l Construction of new Control Tower l Draft MOU for taking over of the cum Technical Block. airport by AAI from State Govt. l Up gradation of Safety & Security has been sent to the State Govt. for Infrastructure in Operational Area acceptance.

54 on 24th July 2012. Accordingly, AAI Shillong (Barapani) forwarded a draft Master Plan 24th August 2012. l Projects planned – For upgradation of airport for A321 type of Aircraft AAI has submitted the Pre-Feasibility Report to MoCA on 31st August 2012 l Expansion of Apron for 4 bays. for processing formal approval from l Expansion & Strengthening of the Steering Committee for the new Runway upto 7500 ft. DPR for Greenfield airport. NOC for construction Apron & Runway Extn submitted of the new Greenfield Airport has been to NEC for Grant-in Aid obtained from the Ministry of Defence l Isolation Bay and other ancillary (MoD), Ministry of Home Affairs (MHA) works. and Ministry of Finance (Economic Tura (Baljek) - State Govt. Affairs). Preparation of DPR and Environment l Draft MOU for taking over of the Impact Assessment report are in airport by AAI from State Govt. has progress. been provided to the State Govt. for acceptance. Based on the advice of Steering Committee the plan has been revised for Proposed to upgrade the airport for A-320 type of aircraft. Master Plan being ATR-72 type of aircrafts for which revised. State Government has to acquire 50.50 Acres of land. DPR submitted Pakyong(Sikkim) to Ministry of DoNER. New Greenfield Airport which can cater TRIPURA for ATR-72 type of aircraft operations is under construction by AAI. AA & ES Agartala (being developed as Intra- Rs.310 Cr. Revised to Rs.605.5 Crs. Regional Hub) Present Physical Progress 85%. PDC Development Plan Sep. 2017. l Construction of New Integrated 6.10 NON-OPERATIONAL AIRPORTS Terminal Building to handle 1200 peak hour passengers at a time and ARUNACHAL PRADESH Ancillary works. Tezu (by AAI) l Extension of Runway and associated AAI has been entrusted to develop, works. operate and maintain the airport for ATR l Construction of One Hangar for 72 -500 operations. A321 / ATR-72 type of Aircrafts. Govt. has approved construction of Tezu l Upgradation of safety and security airport at a cost of Rs. 79 crores with infrastructure in operational area. 100% Grant-in-Aid by Govt. of India. 6.9 GREENFIELD AIRPORTS State Govt had handed over the airport Itanagar (Arunachal Pradesh) alongwith 208.25 acres of land to AAI. Runway and compound wall completed. State Govt. has approved the construction of a Greenfield airport at Holongi site Pavement works Apron, Terminal

55 Building and other ancillary building 6.11 SWACHH BHARAT MISSION works are in progress. 1. AAI under Swachh Vidyalaya initiative is expected to be operational constructed 1078 toilets for Boys and by Dec.2016. Girls in Government Schools spread Existing Buildings are being renovated across the country. and will be completed by March, 2016. 2. In addition to the above AAI has taken Along (by Defence) up: Being developed by Ministry of Defence i. Construction of 250 toilets for Boys as per Govt. decision. and Girls in Government schools across India. 7 Acres of land to be acquired by State Govt for development of Civil Enclave ii. An amount of Rs.50 lakhs each has for ATR-42 operations. AAI to develop been sanctioned for Manipur and civil enclave. Nagaland States for construction of community toilets. DPR submitted to NEC for Grant-in aid. 3. AAI is establishing Eco-friendly Solid Passighat (by Defence) Waste Management System at five Being developed by Ministry of Defence airports. as per Govt. decision. 4. AAI has provided 10 numbers of tippers AAI to develop civil enclave.(Proper land to Varanasi Nagar Nigam under Solid to be earmarked by State Govt./IAF). Waste Management initiative of Ministry DPR submitted to NEC for Grant-in aid. Urban Development (MoUD). (by Defence) Steps taken to Improve Public Grievance Being developed by Ministry of Defence Redress Machinery: as per Govt. decision. Following are the steps taken to improve the 10.0 Acres of land to be acquired by State Public Grievance Redress Machinery in AAI: - Govt. for development of Civil Enclave i. The Public Grievance Redress for ATR-42 operation. AAI to develop Machinery is monitored by a civil enclave. GM level Officer at Corporate DPR submitted to NEC for grant-in aid. Headquarters on All India Basis. ii. Public Grievance Officers have TRIPURA already been appointed at each Kamalpur airport, whose details are available Master plan prepared for development of at prominent places at airports for airport for ATR72-500 type of aircraft. the benefits of the passengers and State Govt. has to acquire 50.5 acres users of airports. land iii. Dedicated Email IDs have been Kailashahar created for all the PGOs for the convenience of the users e.g. Master Plan prepared for development of [email protected] airport for ATR 72-500 type of Aircraft. iv. For the benefit of Citizen / State Govt. has to acquire 75 acres land. passengers, multiple options are

56 given to represent their grievances, l 850mm high and 250mm deep such as; CPGRAMS, Letters, facilitation counters provided for Emails, Quick Response Code (QR easy accessibility of passengers on Code), AAI Website, Suggestion wheel chair at busy Airports. Box, Registers, etc. l Reserved parking spaces with signages v. All the Joint Venture and Private have been provided on city side & Airports along with AAI Airports air side of Departure and Arrival have been added as subordinate Terminals at various Airports. office to AAI for proper control. l 5m–10m wide kerb is provided in front vi. Regular meetings and followups of Terminal Building, which is directly connected to road with smooth ramp. are done with all the stake holders From kerb side, passenger can board for proper administrative control the Taxi / Car. For the easy access of of the Public Grievance Redress wheel chair, special cuts and slopes Machinery at AAI. are provided in the pavement. Facilities to persons with disabilities: l Audio announcements regarding l Smooth ramps with anti-skid flight status is regularly made flooring of the comfortable gradient throughout the building by are provided at the terminal building centralised PA System. entry/ exit points and kerb area. l Ambulift facility, as and when l Sensor fitted doors / manned doors required on request, is provided with at entrance are provided for easy the help of Airlines & Hospitals. accessibility. Door opening are Fire Services wide enough for easy access for wheel chair passengers. The Report for the year 2015-16 is based on the actual performance from 01/04/2015 to l Specially designed separate 31/12/2015 & projections for AIRPORTS the handicapped toilets are provided remaining period i.e. 31/03/2106 w.r.t. Airport with appropriate signages. Fire Service Department is appended below; l 16 passengers elevators are provided to access all levels of Terminal The achievements of Fire services is as below Building with door opening wide i. Implemented Airport Disaster enough to allow biggest size of Management Plan at all airports. wheel chair. ii. Organized Get Airport Ready for Disaster l To facilitate smooth emplaning (GARD) Project workshops at Guwahati and deplaning of differently abled Airport. passengers with wheel chairs, the iii. Fire Safety Manual completed. aerobridges wherever provided have iv. 06 Nos. Rapid Intervention Vehicle smooth gradient slope and anti-skid (RIV) procured & commissioned at 06 flooring. airports. l Wheelchairs are available with v. Foam meeting Performance level “C” Airport Manager and Airlines on introduced in Aviation Fire Service. demand. vi Procurement process of BA Compressor

57 completed and commissioned at 48 (i) FSTC, Kolkata= 2422 Nos. (AAI airports. + External Trainee) Training (ii) FTC, New Delhi= 222 Nos. (AAI + Total No of Persons Trained (01.04.2015 to External Trainee) 31.12.2015) Human Resources Management The manpower strength of AAI is as under:

Group Total No. of OBC % of OBC SC % of SC ST % of ST General % of Employees Employees Employees Employees General Employees A 5208 786 847 321 3254 B 5059 1045 967 351 2696 C 3943 1003 901 336 1703 D 3147 393 1200 211 1343 Total 17357 3227 18.6% 3915 22.6% 1219 7.% 8996 51.82

6.12 SPORTS ACTIVITIES TABLE TENNIS AAI’s Inter Zonal tournaments. l AAI participated in the 45th l Inter Zonal Football Tournament Inter-Institutional Table-Tennis (M) was conducted at Kolkata in Championship held at New Delhi September 2015. East Zone were in 28th July to 2nd August 2015 securing bronze medal in men & the winner while South Zone were women’s team events. In the Youth the runner-up. Events, the AAI youth girl’s team l Inter Zonal Cricket Tournament won the Gold Medal and qualified (M) was conducted at Dibrugarh in for the Junior & Youth National November 2015. West Zone were Table Tennis Championship. The the winner while North Zone were AAI youth boy’s team won the the runner-up. Bronze Medal. Participation in National Tournaments l AAI Youth Girls Team participated in the Junior & Youth National BADMINTON Table Tennis Championship held l AAI team participated in the at Dharamshala in 24th to 29th Inter-institutional Badminton November 2015 loosing in the Tournament which was organized quarter final to West Bengal. by AAI at Dehradun in 28th to 31st 6.13 Vigilance July 2015 where our teams (both (a) ‘Integrity Pact’ in AAI men & women) emerged winners l Integrity Pact (IP) was implemented of the tournament. Both the teams in AAI from 01.04.2008. So far qualified for the Senior National 145 numbers of projects valued at Badminton Championship to be Rs.14963.64 crores came under the held in April 2016. purview of IP.

58 l A Vendors Meet was organized on iv. Lecture on ‘Use of Technology & 02.09.2015. The meet was chaired Forensic Analytic for Preventive by Chairman and attended by 32 Vigilance’ by Shri Sandeep Baldava, vendors, 2 IEMs, Member(Plg), Partner, Ernst & Young Pvt. Ltd on Member(HR), CVO and concerned 28th October, 2015 at Rajiv Gandhi HODs. Various issues related to Bhawan, New Delhi. ‘Integrity Pact’ and difficulties v. Lecture on ‘Ethical Dilemma and faced by vendors were discussed. Leadership’ by Shri M.B. Kaushal, (b) Vigilance Issues and Activities Former Secretary, Internal Security, l In compliance of directions given on 29th October, 2015 at Rajiv by CVC, Quarterly Vigilance Gandhi Bhawan, New. Review Meeting (QVRM) for the (d) Workshops/ Training Programmes period ending 28.02.2015 was held l Workshop on Topic ‘Vigilance as on 24.03.2015. The Meeting was Management Function-Leveraging chaired by Chairman and attended Technology’ was organized from by Members and CVO. Several 04-05 June, 2015 at Guwahati. important issues were discussed in l Workshop on Topic ‘Vigilance as the meeting for streamlining the Management Function-Leveraging system. Technology’ was organized from (c) Observance of Vigilance Awareness 25-26 June, 2015 at Pune. Week (VAW), 2015 l Workshop on Topic ‘Vigilance as In accordance with CVC’s guidelines, Management Function-Leveraging ‘Vigilance Awareness Week – 2015’ was Technology’ was organized from organized from 26.10.2015 to 31.10.2015 28-29 July, 2015 at Bhubaneswar. in all the offices, airports and units of l Workshop on Topic ‘Vigilance as AAI. The highlights of its observances Management Function-Leveraging at Corporate Headquarter are as follows: Technology’ was organized from 19- i. ‘Administering of pledge and 20 November, 2015 at Coimbatore. inauguration of Observance l A VO attended 05 days training of VAW-2015’ by Sh. Sudhir programme at CBI Academy, Raheja, Member(Planning) {acting Ghaziabad from 2nd Nov. to 6th Chairman}, AAI. Nov., 2015. ii. Quiz on ‘AAI (ECDA) Regulations, l A VO attended 03 days Technical about AAI and basic Vigilance Workshop on RTI Act & Good Principles etc.’ and on the spot prize Governance from 24th Sept. to 26th distribution to quiz winners. Sept., 2015. iii. Lecture on ‘Ethics in Public l One VO attended 05 days training Governance’ by Shri M.K. Kaw, at CBI Academy, Ghaziabad from Former Secretary, Ministry of HRD 06.04.2015 to 10.04.2015. on 27th October, 2015 at Rajiv l 03 VOs attended three days Gandhi Bhawan, New Delhi. Workshop organized by Industrial

59 Management Academy, New Delhi (i) Vigilance Investigation on “Vigilance : Role, Functions and Vigilance Investigation has been Responsibilities of Vigilance and completed in 11 cases involving 20 Transforming negative image into officials during the reference period. a positive perception with focus on current CVC Guidelines” from 6th (j) Recovery due to initiatives of CVD July, to 8th July 2015. On the basis of amounts quantified so (e) CTE Type Inspections far, a total amount of Rs16,24,835.00 has been recovered as a result of vigilance Vigilance Department had conducted 06 initiative on the basis of investigation CTE Type & 01 major work inspections and inspections. pertaining to Civil and Electrical works etc. at Chandigarh, Guwahati, (k) Activities planned Trivandrum, Jaipur, Leh, Kishangarh & Vigilance Department as a part of Coimbatore Airport. its proactive role will urge various (f) Periodic & Surprise Inspections key departments to codify their work 32 nos. of Periodic and 05 nos. of Surprise procedure and revise their Manuals in Inspections were conducted by CVD. an endeavour to bring transparency at work place and reduce the scope for (g) Issuance of Technical / discretion. Vigilance Department on Administrative Instructions the basis of outcome of deliberations During this period 09number of Technical likely to take place in the forthcoming Instructions/Circulars and 02 number of workshops and field inspections will Administrative Circular have been issued make suggestions to the Management for bringing clarity and improvement in on systemic improvement on important the system. issues. (h) Disciplinary Cases

During this period, 10 major penalty v v v cases and 12 minor penalty cases have been finalized.

60 Lucknow Airport

61 Air India Limited

62 7. AIR INDIA LIMITED 7.1 INCORPORATION Company is Rs. 250,000,000,000 divided National Aviation Company of India into 25,000,000,000 equity shares of limited (NACIL) was incorporated Rs.10/- each. under the Companies Act 1956 on 30 7.3.2 Issued, Subscribed & Paid-up Share March 2007. The Registered Office Capital and Corporate Office of the Company As on 31 December 2015 the Issued, is at Airlines House, 113 Gurudwara Subscribed & Paid-up Share Capital of Rakabganj Road, New Delhi. Effective the Company was Rs.17,178,00,00,000 from 24 November 2010, the name of crores divided into 17,178,000,000 “National Aviation Company of India fully paid up equity shares of Rs.10 each. Limited” has been changed to “Air India The entire share capital is held by the Limited”. President of India. 7.2 BOARD OF DIRECTORS (as on 7.4 SUBSIDIARY COMPANIES 31 December 2015) The following are the wholly owned As on 31 December 2015, the Board of subsidiaries of Air India Ltd., and as on Directors of Air India comprised of the 31 December 2015 and the Company’s following: investments in these Companies was as Shri Ashwani Lohani Chairman & Managing Director under : Functional Directors l Air India Air Transport Services LtdRs. 5.00 lakhs Shri N K Jain Director (Personnel) l Air India Charters Ltd Rs. 780.00 crores Shri Pankaj Srivastava Director-Commercial l Air India Engineering Services Ltd Rs. 5.00 lakhs Shri Vinod Hejmadi Director (Finance) l Airline Allied Services Limited Rs. 2.25 crores Government Directors In addition to the above, Air India Smt. Gargi Kaul, Joint Secretary& FA, MoCA Ltd. has another subsidiary viz. Hotel Shri B S Bhullar Jt. Secretary, MoCA Corporation of India Ltd (HCI) in which Non–Official Directors it has invested Rs. 40.60 crores. In the Shri Gurcharan Das, Management Consultant year 2014 and 2015 an amount of Rs. & Author 10 and Rs.12 crores respectively was Dr. Prem Vrat, Pro-Chancellor & Professor of invested by the Government of India Eminence, & Chief Mentor, The in HCI, by way of Equity infusion and Northcap University (Formerly Equity shares of 22 lakhs of Rs.100/- ITM University) Gurgaon each, were issued to the GOI. Apropos Air Marshal (Retd) K.K. Nohwar, PVSM VM Air India and Government holds shares Dr. Ravindra H. Dholakia, Professor, IIM, Ahmedabad in the ratio of 65:35 in HCI. Smt. Renuka Ramnath, MD & CEO, Multiples Alternate Asset Management Private 7.4.1 Air India Air Transport Services Limited, Mumbai Limited (AIATSL): CAPITAL (as on 31 December 2015) (Rs.in Crores) Particulars 2013-14 2014-15 7.3.1 Authorised Share Capital Total Income 101.82 647.01 The Authorised Share Capital of the Profit/(Loss) Before Tax 2.54 103.76

63 AIATSL, a wholly owned subsidiary 7.4.3 Air India Engineering Services of Air India was operationalised on Limited (AIESL): 1 February 2013. AIATSL presently AIESL, a wholly owned subsidiary of Air provides ground handling services at65 India was operationalised on 1 February airports. Apart from handling the flights 2013. It has bases at Delhi, Mumbai, of Air India Limited and its Subsidiary Hyderabad, Trivandrum, Nagpur and Companies, ground handling is also KolKata for carrying out the Maintenance, provided for 24 foreign scheduled airlines, Repair and Overhaul (MRO) activities for 4 domestic scheduled airlines, 3 regional various types of Airbus and Boeing fleet. airlines, 16 Seasonal charter airlines, The income from third party certification 23 foreign airlines availing Perishable during the year was approximately Rs.45 Cargo handling, for Approx.86810 crores. flights (Air India and Subsidiaries) and Approx.32900 flights of scheduled and 7.4.4 Airline Allied Services Limited non-scheduled customer airlines (AASL): (Rs.in Crores) 3596 employees have been transferred/ Particulars 2014-15 2013-14 deputed to AIATSL from Air India as on (Provisional) 31 December 2015, adding to its own Total Income 227.95 242.39 4895 employees who are on Fixed Term Profit/(Loss) After Tax (184.04) (249.40) Contract basis. AASL, a wholly owned subsidiary 7.4.2 Air India Charters Limited (AICL) company of Air India Limited, which (Rs. in Crores) operates under the brand name , commenced operations from 15 April Particulars 2013-14 2014-15 1996. It provides connectivity to Tier II Total Income 2364 2622 and Tier III cities and acts as a feeder to Profit/(Loss) Before Tax -345 -61 Air India and Air India Express. It has AICL, a wholly owned subsidiary of Air four bases viz. Delhi, Mumbai, Bangalore India, started operations under the Brand and Kolkatta. Currently, it operates Name Air India Express from 29 April passenger services with 10 leased aircraft 2005 with 26 flights per week using 3 (4 ATR-42-320, 2 Bombardier CRJ-700 leased B737-800 aircraft. It connected and 4 ATR 72-600). It operates to 25 3 cities in Kerala to 6 points in Gulf. It domestic destinations and daily carries now has 17 owned aircraft and operates approximately 862 passengers. 160 weekly flights linking 12 Indian 7.4.5 Hotel Corporation of India Limited stations and 12 international stations in (HCI): (Rs.in Crores) Middle East and South East Asia. AICL has carried 2.62 million passengers Particulars 2014-15 2013-14 during the year 2014-15. This is a Total Income 52.85 50.50 decrease of 2.2 % over last year. During Profit/(Loss) Before Tax -50.46 -40.47 the FY 2015-16, the estimated passenger HCI has four Units vizCentaur Hotel Delhi, carriage would be 2.80 Million. Chefair Delhi,Chefair Flight Catering, Mumbai, and Centaur Lake View Hotel, Srinagar.

64 7.5 Joint Venture Agreement between Operating 14860.39 15910.82 22437.90 22348.85 19834.99 Air India Limited and Singapore Expenses Operating (543.58) (1446.68) (2636.19) (3977.89) (3807.15) Airport Terminal Services (SATS) Profit/(Loss) on ground handling : Total 14684.93 14642.43 20606.27 20140.59 18213.79 Revenue Air India SATS Airport Services Pvt. Ltd. Total 17782.65 18867.73 26466.18 26420.19 23703.95 (AISATS) is a joint venture between Air Expenses India Limited(AI) and SATS Ltd. where Net Profit/ (3097.72) (4225.30) (5859.91) (6279.60) (5490.16) both the JV partners have invested equally (Loss) Rs. 33 crs. each at the time of formation EBITDA 1174.14 166.07 337.77 256.21 221.78 of the JV. As on 31/03/15 Issued / Paid 7.7 Physical Performance Up Share Capital of AISATS is Rs. Particulars Unit April to December 2014-15 2013-14 2012-13 (Actual) (Actual) (Actual) 80,84,99,500/- (divided into 8,08,49,950 (2015-16) (2014-15) equity share of Rs 10/- each). AI’s 50% ASKMs Millions 38049 36269 48859 45428 39909 (Scheduled share of investment is Rs. 40,42,49,750/- Services) (40424975 paid up shares @ 10/- each). PKMs Millions 28323 26246 36000 33279 28879 The net worth of the shareholder’s as on (Scheduled Services) 31st March 2015 is Rs. 247 crs. Passenger (%) 74.4 72.4 73.7 73.3 72.4 The amount invested by Air India has Load Factor No. of Pax Millions 13.2 12.4 16.9 15.4 14.1 gone up from Rs. 33 crs. to Rs. 123 crs. Carried (Scheduled (Rs. 247/2) in 7 years with a CAGR Services) increase of 20.75% in the shareholder’s fund. Besides the above, AISATS has 7.8 Analysis of the Physical/Financial also declared a Dividend of 15% in the Performance FY 12-13 , 13-14 & 14-15 and Air India’s (I) 2014-15 vis-à-vis 2013-14 has received dividend totaling to Rs. The company has shown a considerable 18.18 crs. so far from this JV. improvement in Operational/Financial The JV is currently handling flights parameters during FY 2014-15 as of Air India and its group cos. at compared to the previous year as reflected Bangalore, Hyderabad, Delhi, Mangalore below: &Trivandrum.For the FY 14-15, (a) Improvement in Financial Front AISATS’s revenue & PAT is Rs 503 l Operating Loss reduced by 34% crs. andRs 53.6 crs. respectively and the from Rs.3977.89 crores in 2013-14. investment in Fixed Assets stands at Rs. to Rs.2636.19 crores in 2014-15 255 crs. up to 31st March 2015. l EBITDA improved to Rs.337.77 7.6 Financial Performance crores in comparison to Rs.256.21 crores during 2013-14 i.e. an (Rs in Crores) improvement of 31.8% Particulars April to December 2014-15 2013-14 2012-13 l Passenger Revenue increased by (Actual) (Actual) (Actual) (2015-16) (2014-15) Rs.1642.63 croresi.e an increase Passenger 11468.16 11449.67 15793.36 14150.73 12494.44 of 11.61% from Rs 14,151 crores Revenue to Rs.15,793 crores mainly due to Operating 14316.81 14464.14 19801.71 18370.96 16027.84 Revenue increase in carriage by 6.8% and Pax Yield by 2.4%

65 l Cargo Revenue increased by Rs during April to Dec’14 thereby 89.12 croresi.e 8.36 % from Rs leading to a reduction in Operating 1066 crores to Rs 1155 crores Loss by Rs 903.10crores i.e. almost l Net Loss reduced by 6.7% from 62% Rs.6279.60 crores in 2013-14 to l The Net Losses during the period Rs.5859.91 crores in 2014-15. has also reduced from Rs 4425.30 (b) Improvements in the Operational crores during April to Dec’14 Front to Rs.3097.72 crores in April to Dec’15 i.e. a reduction in Net Loss l Joined Star Alliance on 7th July by Rs.1327.58 crores i.e., 30%. 2014 l The EBITDA during April- Dec l Capacity offered (ASKMs) 2015 was positive by Rs 1174.14 improved by 7.55% from 45428 crores as compared to the EBITDA million in 2013 -14 to 48859 million of Rs 166.07 crores in April- Dec in 2014 -15 2014. l Capacity Utilization (RPKMs) l On Operational front, the capacity in improved by 6.18% from 33279 terms of ASKM has been improved million in 2013 -14 to 36000 by 1779 Million i.e., 4.9% (from million in 2014-15 36269 million in April - Dec 2014 to l Number of Passengers carried has 38049 Millions in April-Dec 2015). also increased from 15.4 million l Similarly the capacity utilisation in in 2013 -14 to 16.9 million in terms of RPKM has also improved 2014 -15 i.e. 9.4%. by 8.7% i.e., 26246 million in April l Seat Factor achieved 73.7% on - Dec 2014 to 28323 Millions in enhanced capacity as against 73.3% April-Dec 2015. in the previous year. l The passengers carried increased l Yield/RPKMs improved by 3.29 % from 12.4 million to 13.2 million a from Rs 4.25/RPKM in 2013-14 to growth of 6.8 %. Rs.4.39/RPKM in 2014-15 The Passenger Load Factor has increased (II) 2015-16 (April to December 2015) from 72.4 % in April- Dec 2014 to 74.4% The company has continued to show an during April- Dec 2015 on the enhanced improved performance both in terms capacity of financial and physical performance 7.9 STAR ALLIANCE during 2015-16 also. The salient features The entry of Air India into Star Alliance of the performance of the company consisting of 27 alliance members during April to Dec’2015 as compared to enabled us to connect across the earth the period of April to Dec’2014 are given under one roof covering 1321 airports as under: in 193 countries. Air India was required l The Operating Loss during the period to align its processes for 64 Core values was Rs 543.58 crores as compared of Star alliance to become its member to the figure of Rs 1446.68 crores thereby adopting the best practices, ensuring commitments to high service

66 standards, offer worldwide reach and the Star alliance network enabled over allows customers to enjoy the follow 16,000 flying return members of Air benefits: India to use Star member carriers lounges l Coordinated schedules within the Star worldwide whether they are at Auckland Alliance Network thereby reducing or at Panama city (where AI doesn’t waiting times for passengers have direct flights). Frequent flyers can accumulate and redeem miles on any l Enhanced Customer Service & smoother member airline and thus get a worldwide travel experience including seamless recognition. transfers & code sharing leading to a wider choice of flights while travelling l Air India on joining Star alliance also across the globe and enhanced revenue participates in various Star products like for Star Alliance Carriers Round the World Fares, Corporate plus, Convention plus & Meeting Plus. Air l The alliance offers passengers a choice India is also a part of couple of Global of Silver or Gold status benefits across Corporate Plus agreements, and several the alliance. The traveler’s status is Meetings plus & Convention plus recognized around the world throughout events. the Star Alliance network. 7.10 Air India Website l A more rewarding Frequent Flyer programme where-in the passenger can 1. The average web sale through on Air earn more frequent flyer miles when India website is 16.47% of the total taking qualifying flights on any member network revenue of the Star Alliance network. Redemption 2. Air India website provides Social Media facility is also available on any Star integration through Facebook and Alliance member carrier. Twitter handle and weblink connectivity l Star Alliance Gold members have access to Cargo, Frequent Flyer Programme, Air to more than 1000 lounges worldwide, India Express, Alliance Air increased baggage allowance, priority 3. Air India website offer various attractive check-in, priority waitlist clearance & fares / schemes from time to time priority boarding. 4. Air India website is ‘differently abled With the integration into Star Alliance Air compliant’ India’s performance in terms of Passenger Website Upgradation Plan revenue/Numbers, Frequent Flyer benefits, l To introduce more country specific pages Code- Share arrangements has increased. In in German, French, Chinese & Japanese addition to the brand value, other benefits Languages received by Air India is placed below: l To introduce Electronic Miscellaneous l The total revenue earned from transfers by Star Carriers to AI has almost doubled Document (EMD) to generate ancillary as compared to the same period last revenue by issuance of Vouchers for year. Excess baggage and collection of seat allocation fee etc. l Air India frequent fliers have benefitted immensely with the integration. The l To enhance web sales contribution to priority status which is recognized across 25% of network sales

67 l To generate ancillary revenue through A319 19 0 3 22 l Air Insurance A321 20 0 0 20 l Car Rental Narrow Body 75 0 8 83 Total l Hotel Booking Option Regional Aircraft l Air India Incredible Holiday CRJ-700 0 0 3 3 Packages in association with ATR42 0 0 3 3 State Tourism Development ATR72 0 0 5 5 Corporations Regional Aircraft 0 0 11 11 MOBILE APPLICATION Total l Air India launched its Mobile App for Total Operational 102 14 19 135 quick, easy and convenient bookings on Fleet its Domestic Network on 21Oct’14 and International bookings on 09Feb’15 for ENGINEERING travel originating from India on both 7.12 Fleet Utilisation & Despatch Android and iOS Platform. Reliability l Till date the total down load of Air India Utilization in terms of average daily Mobile Apps is 7 lacs +. utilization per aircraft in block hours l On an average sale through Mobile Apps and the Technical despatch reliability is to the tune of approx.Rs.10 lacs per after considering technical delays of 15 day + minutes and above are given hereunder SOCIAL MEDIA INITIATIVES for the year 2014-15 and for the period l Face book : www.facebook/airindia.in : April 2015 to February 2016: 2.85 K + followers (As on 15.03.2016) During 2014-15 l Twitter Handle : @airindiain : Approx Aircraft Type Block hrs Tech 85 K + followers (As on 15.03.2016) flown/day/ Despatch 7.11 Fleet Size (As on 1st February aircraft Reliability (%) 2016) A320 9.40 98.17 A319 10.30 99.31 Aircraft type Owned Sale & Dry Total A321 10.90 99.43 Lease Lease Back A330 6.10 99.14 Operational Fleet B777-200LR 2.04 98.43 B777-300ER 12.52 98.26 Wide Body B787-8 12.94 97.38 B777-200LR 3 - - 3 B747-400 2.49 97.42 B777-300ER 12 - - 12 B747-400 3 2 - 5 During April 2015-Febuary 2016 B787-800 9 12 - 21 Aircraft Block hrs Tech Despatch Wide Body Total 27 14 - 41 Type flown/day/ Reliability (%) aircraft Narrow Body A320 8.30(upto Nov’15) 97.81(upto Dec’15) B737-800 (AIX) 17 0 0 17 A319 9.90(upto Nov’15) 99.01(upto Dec’15) A320 19 5 24

68 A321 11.00(upto Nov’15) 99.10(upto Dec’15) 7.13.1 Air India Current operations to A330 NIL NIL North-East B777-200LR 6.30 (upto Feb’16) 97.61 (upto Feb’16) Routing Freq Aircraft B777-300ER 11.88 (upto 98.35 (upto Feb’16) Kolkata-Dibrugarh-Dimapur-Kolkata 3/wk A319 Feb’16) Kolkata- Dimapur-Dibrugarh-Kolkata 2/wk A319 B787-8 12.04 (upto Feb’16) 98.06 (upto Feb’16) Kolkata--Imphal-Kolkata 3/wk A319 B747-400 2.96 (upto Feb’16) 97.1 (upto Feb’16) Kolkata-Imphal-Aizawl-Kolkata 4/wk A319 7.13 The pattern of international Kolkata-Guwahati-Kolkata 7/wk A320 operations during 2015-16 Kolkata-Agartala-Kolkata 7/wk A319 Summer Winter Kolkata-Silchar-Kolkata 4/wk A319 ROUTES 2015 2015 Delhi-Guwahati-Imphal&vv 7/wk A321 (Flights/ (Flights/ 7.13.2 New flights / Destinations week) Week) introduced during 2015-2016 India/New York 7 7 l Frequency of flights on Delhi- India/London 21 28 Bhubaneshwar-Delhi sector increased India/Birmingham 7 7 from 2 daily flights to 03 daily flights from 29th March’2015 India / Chicago 7 7 l Frequency of flights on Delhi-Bhopal- India/Frankfurt 7 7 Delhi sector increased from 2 daily India/Newark 7 7 flights to 03 daily flights from 29th India/San Francisco 0 03 March’2015 India/Paris 7 7 l New flight introduced on routing Delhi- Vizag-Port Blair &vv sectors from 09th India/Gulf 141 140 April’2015. India/Australia 7 7 l Commenced operations on Delhi- India/Tokyo 3 4 Colombo-Delhi sector from 15th India/Shanghai 4 5 Jun’2015. India/Hong Kong/ 3 3 l Commenced operation of flight on Delhi- Osaka Surat-Delhi sector from 01st Oct’2015. India/Hong Kong/ 4 4 l Commenced operations on Bengaluru- Delhi-San Francisco &vv route from Seoul 01st December’2015. India/Singapore 21 21 l Commenced operations on Varanasi- India/Bangkok 14 14 Bhubaneshwar-Varanasi sector from 08th India/Colombo 14 14 Mar’2015. India/Male 14 14 l Commenced operation on Mumbai- India/Kabul 6 4 Calicut-Mumbai sector from 01st Nov’2015. India/Dhaka 7 7 l Commenced operations on Ahmedabad- India/Kathmandu 18 14 Mumbai-London sector from 15th India/Rome/Milan 7 7 December’2015. India/Moscow 4 4 l Commenced operations on Kolkata- Durgapur-Delhi and vv route from 22nd Dec’2015.

69 7.14 SC/ST/OBC REPRESENTATION IN EACH GROUP IN AIR INDIA AS ON 01.01.2016

TOTAL TOTAL % TOTAL % TOTAL % GROUP NO. OF REPRESEN REPRESEN REPRESEN EMPLOYEES TATIONS TATIONS TATIONS OF SCs OF STs OBCs A Other than Lowest 4616 738 15.98 240 5.19 271 5.87 Rung A1 Lowest Rung 5613 1079 19.22 509 9.06 154 2.74 B 4459 745 16.70 335 7.51 606 13.59 C 307 54 17.58 24 7.81 52 16.93 D Excluding 4031 1060 26.29 300 7.44 187 4.63 SafaiKaramcharis D1 Safai 686 404 58.89 27 3.93 26 3.79 Karamcharis TOTAL 19712 4080 20.69 1435 7.27 1296 6.57 7.15 Haj Operations 2015 Haj 2015 operations were carried out from 16th August 2015 to 28th October 2015. Air India operated from 7 stations and carried 37,829 pilgrims. 7.16 Citizen’s Charter: Air India’s Citizen’s Charter is available on its website www.airindia.in.

v v v

70 Launch of Delhi-Vienna flight

71 Indira Gandhi Rashtriya Uran Akademi

72 8. INDIRA GANDHI RASHTRIYA URAN AKADEMI 8.1 INTRODUCTION h) Practical Training on aircraft to Diploma Indira Gandhi Rashtriya Uran Akademi Holders in Aeronautical Engineering. was set up in September 1986 at Fursatganj 8.3 INFRASTRUCTURE near Raebareli (Uttar Pradesh) to bring The Akademi is equipped with most about a quantum improvement in the modern and sophisticated trainer aircraft, standards of flying and ground training up-to-date audiovisual training aids of Commercial Pilots in the country. and other facilities for effective ground IGRUA is managed by CAE, Canada training. It employs qualified flying and to scale up the standards at par with ground instructors, with long experience international Standards since 1st Mar in the field of aviation and flying training. 2008 in pursuance to the management The aim at IGRUA is not only to train contract between the Ministry of Civil to make a pilot but also to make him an Aviation and CAE, Canada. effective systems manager in aeronautics. 8.2 OBJECTIVES The flying trainees of the Akademi acquire the standards required for their The objective of the Akademi is to conduct transit with ease into the cockpits of the airline oriented flying training courses to airlines. the level of contemporary international standards. The courses offered are: The Akademi has fantastic infrastructure that permits the growth of a school a) Ab-Initio to CPL Course on fixed wing pass level individual to a confident aircraft. Instrument rating and multi commercial pilot fit to be absorbed engine endorsement is part of this by the airlines. It has three hostels course. (including a separate Girl’s hostel) which b) Three years Graduation programme can house 248 boys and 40 girls on a leading to award of B.Sc. (Aviation) twin sharing basis. IGRUA campus also degree through Chhattrapati Shahuji has residential accommodation for its Maharaj University, Kanpur staff. Its ground school is housed in the c) CRM & Multi Crew Conversion Course residential area. The operational area has on DA 42 aircraft. a 6080 feet runway with a parallel taxy d) Refresher Course for Certified Flying track, dispersal area and three hangars. Instructors and Pilot Instructors of Flying The complete area is equipped with night Training Institutes. flying facilities including a PAPI. IGRUA e) Courses for Assistant Flight Instructor airfield has its own nav and landing aids Rating (A) and Flight Instructor Rating in terms of VOR/DME and ILS. It has its (A). own safety services, Fuel Storage tanks f) Skill Tests for renewal of Licence for Ex- and Air Traffic Services. IGRUA also students of IGRUA on requirement basis. has dedicated air space earmarked for g) To provide Simulator training & checks it to enable uninterrupted training. This and other facilities to outside aviation unique model wherein IGRUA owns the agencies for their Pilots Selection & airfield and its operating services allows it Interview. the freedom to provide quality training.

73 8.4 ORGANISATION debriefing prior to and after each flight The Akademi is an Autonomous Body on the simulator and aircraft. under the control of the Ministry of Civil (b) Simulator Training Aviation. The Governing Council with Single engine training is carried out on Secretary, Civil Aviation as its Chairman two Diamond DA40 flight simulators with is the highest body of the organization. CAE visual system having 180 degree The Akademi is headed by a Director field of view. The Akademi also has two who is assisted by Departmental Heads. single engine TB-20 flight simulator with 8.5 GROUND TRAINING visual system for initial flying training and instrument rating exercises. (a) Basic Training For multi-engine training a Diamond On arrival at the Akademi, the students in DA42 flight simulator with CAE visual the initial phase undergo Ground Training system having 180 degree field of view in Basic Aviation Science subjects along is available. with the subjects specific to the aircrafts like Zlin, TB-20 aircraft, DA40 and (c) AIRCRAFT DA42 Aircraft which they are likely to (i) The Akademi has Thirteen DA40 fly. aircraft equipped with glass cockpit. The Ground Training in Aviation subject (ii) The Akademi also has Five Trinidad comprising 505 hours of Class Room TB-20 aircraft. TB-20 aircraft is a Lectures. (380 hours for CPL and 125 piston single engine aircraft with hours for ATPL Course) variable pitch propeller, retractable This sets a sound foundation for the Line undercarriage and is equipped with Oriented Flying Training (LOFT) which modern Nav Aids. follows, thus preparing the Pilot Trainees (iii) In addition, the Akademi has Four to adapt to fast developing needs of Zlin Z242L aircraft. It is a piston Aviation Industry. single engine aircraft with fixed (b) Audio Visual Aids under carriage and is equipped with modern Navigational Aids. To impart ground training effectively, the Akademi has modern audio-visual (iv) The Akademi has Two DA 42 aids including a large number of video aircraft. The final stage of training training films and slides, working and is carried out on this aircraft. This is schematic models of various aircraft a twin-engine aircraft. The aircraft components and systems and a Computer is equipped with modern and Based Training (CBT) system. sophisticated radio & navigational aids. Particular attention is paid to 8.6 FLYING TRAINING Line Oriented Flying Training. The (a) Pre-flying Ground Training(PFGT) students graduate with multi-engine PFGT is carried out by experienced endorsement and instrument rating flying instructors. Group briefing on on their Commercial Pilot Licence. important exercises is carried out over (d) FLYING TRAINING SYLLABI and above thorough personal briefing and For Ab-initio toCPL trainees

74 Single Engine Year (April to March) Hours Flown For Ab-initio to CPL trainees - 2008-09 10756:25 20.00 hrs. Simulator training on FNTP. 2009-10 11993:25 - 185.00 hrs flying on TB-20/DA-40/Zlin 2010-11 16231:35 aircraft. 2011-12 16760:00 Multi-Engine Training : The trainees are 2012-13 16006:00 graduated with CPL, Instrument Rating 2013-14 18774:25 along Multi-engine rating endorsement 2014-15 13461:10 on Diamond DA-42 type of aircraft. 2015-16 9717:25 They fly 15:00 hrs on it. In addition they (Till 31.12.2015) fly 15:00 hrs. on DA-42 Simulator. The standard achieved by the students (e) CREW RESOUCE MANAGEMENT during their training at the Akademi is (CRM) AND MULTI CREW comparable to international standards. The performance of the graduates of the CONVERSION COURSE (MCC) Akademi, who have joined Air India and In addition to the ground and training other private Airlines has been appreciated syllabus, trainees are put through a capsule by their respective employers. The course on CRM. They also go through a quality of training imparted at IGRUA is two week MCC after completion of their showcased by the fact that even Indian CPL syllabus. This additional training Navy and Indian Coast Guard send their prepares them better for absorption in the pilots for abinitio training to IGRUA. airlines. (c) Internet/LAN facility 8.7 MAIN ACHIEVEMENTS In order to improve the communication (a) The details of pilot’s trained/under facility as well as to keep updating all training in the Akademi during the last 7 aviation related matters which could be years are as follows: a part of training curriculum, IGRUA has Total No. of Trainees provided internet facility in almost all Particulars Completed Under important official location and the facility (2008-09 - Training of training data sharing is also provided 2014-15) through the Local Area Networking Fixed Wing 481 169 (LAN). (CPL/IR/ME) (d) Web Camera M u l t i - e n g i n e 48 0 To facilitate better management of the endorsement man and machinery by improving the (other than surveillance/safety over the different regular trainees) functional areas in the Akademi, Web TOTAL 529 169 Cameras are installed at all important locations like Aircraft Tarmac and Flying training of 118 trainees is in progress. aircraft maintenance workshop, Class (b) NUMBER OF HOURS FLOWN Rooms, Flight Operations, Messing Area, DURING THE LAST 07 FINANCIAL Airport/ Institutional exit areas, etc YEARS (APRIL – MARCH)

75 (e) Video Recording of Take Off/Landing 8.11 WOMEN’S WELFARE All take off and landings are videographed IGRUA has Fifteen women employees and fed into LAN server. This facilitates (3 Regular + 12 Contractual) and their frame by frame debrief by the flying welfare is being looked after through instructors. normal administrative channels. A 8.8 BHARAT SWATCH committee comprising three members is also looking after the women welfare (a) Solid Waste Disposal: issues pertaining to sexual harassment. The bio-degradable solid waste materials 8.12 STEPS TAKEN TO IMPROVE collected from Mess Kitchen & from residential area are processed in a newly PUBLIC GRIEVENCE REDRE- established Vermiculture Yard. The SSEL MACHINERY manure is being used in various gardens The nature of operation of the Akademi of the Akademi. is such that it hardly involves any (b) Waste Water Disposal: public dealing. However, Manager HR is assigned the task of dealing with The Akademi has proper under ground public grievance. At present no public drainage system and an efficient sewage grievances exist. plant to ensure that the water sources are not polluted in any manner. 8.13 VIGILANCE 8.9 POLLUTION CONTROL To enable better preventive measures towards vigilance CVO Pawan Hans Maintenance of aircraft and its Helicopters Limited has been given the equipments/spares is being done in the additional charge of IGRUA Vigilance Akademi, which does not involve any activities. This has heightened the production/manufacture. However, the awareness levels of the employees following steps are being taken in the towards corruption. Akademi for pollution control: (i) Vehicle engines are properly maintained 8.14 ISSUE RELATED TO DEVELOP- within the prescribed limits of emission. MENT ACTIVITIES TAKEN IN NORTH EAST (ii) Solid waste is burnt in a manner as to cause minimum fumes. Akademi is an Autonomous Body having (iii) Forestation is actively pursued to maintain its Headquarter at Fursatganj, Amethi a green environment in the Akademi (UP) only and hence there is no such issue. 8.10 CITIZEN CHARTER 8.15 WELFARE OF SENIOR CITIZEN Citizen Charter of IGRUA has been prepared and uploaded on our web site. In accordance with the guidelines A Citizen can visit the website of IGRUA issued by Ministry of Social Justice at www.igrua.gov.in. Citizens can make & Empowerment, as envisaged in the request to our Public Information Officer National Policy on Older Persons, (PIO) Mr. R.K. Dwivedi and Appellate instructions have been issued to all Authority (Director IGRUA) for any concerned to ensure prompt, fair and information under RTI Act. humane treatment for older persons.

76 8.16 REPRESENTATION OF SCs/STs/ 8.20 IMPLEMENTATION OF PERSONS OBCs WITH DISABILITY (PWD) ACT 1995 The details of representation of SC/ST/ In accordance with the guidelines OBC as on 28/02/2015 is given in the issued by Ministry of Social Justice chart below: & Empowerment on Persons with

Name of Total Total % Total % Total % Disabilities has been implemented and Organi- No. No. age No. age No. of age due consideration is being given to sation of of SC of ST OBC disabled persons. Emp. Emp. Emp. Emp. 1 2 3 4 5 6 7 8 IGRUA is a flying training institute the Indira 176 35 21.60 1 0.61 72 40.90 nature of job in Group A, B and some of Gandhi the C posts is highly technical. Hence, the Rashtriya possibility of appointing disabled person Uran Akademi in these jobs does not exist. However, two disabled persons are working in 8.17 IMPLEMENTATION OF OFFI- IGRUA. CIAL LANGUAGE IGRUA has no separate Scheme, Budget The Akademi continues to take necessary Allocation and Expenditure for persons steps for ensuring the implementation of with disability but their welfare is being all provisions of the Official Language looked after by the Administration/ Act & Rules. Employees are being Liaison Officer. trained in Hindi, Devnagri Typing etc. Incentives are given to employees for 8.21 FEE STRUCTURE successfully qualifying Devnagri Typing Training Fee for Ab-initio to CPL Test. Computers have been modified Course with Multi Engine endorsement with special Hindi Software for use of is Rs.32.50 lacs (plus applicable taxes) Hindi. A Hindi magazine “Kshitij” is and Boarding & Lodging charges published regularly by IGRUA. (approximately Rs.8,000/- P.M.). 8.18 SPORTS FACILITIES 8.22 FUTURE PLANS IGRUA has indoor and outdoor sports Ministry of Civil Aviation plans to facilities for games like squash, upgrade IGRUA campus to a knowledge badminton, basketball, volleyball, and training hub. To this end a football, table tennis, pool table and National Aviation University is under a well equipped gym with multi-gym construction at IGRUA campus. An equipments. A newly constructed AME school is being established at swimming pool is also available. IGRUA. Construction of the building has commenced and is expected to be 8.19 CULTURAL ACTIVITES completed shortly. International tie up IGRUA has a Musical Instruments Room. for European Certification along with Cultural programs are periodically DGCA certification is in plan. organized to encourage extra-curricular activities. v v v

77 Pawan Hans Limited

PHL MoU-signed with IRCTC

78 9. PAWAN HANS LIMITED 9.1 ORGANIZATION Director and other 5 part-time directors Pawan Hans Limited (PHL) was (JS-MOCA, JS&FA-MOCA, DGCA, incorporated in October, 1985 (under the Director (Offshore)-ONGC and ACAS name of ‘Helicopter Corporation of India (T&H)-Air Force). It has a team Limited’) as a Government Company of dedicated highly motivated and under the Companies Act, 1956 with the skilled manpower comprising of pilots, primary objective of providing helicopter engineers, executives, technicians and support services to the oil sector in support staff. offshore exploration, operate in hilly and 9.3. FLEET PROFILE inaccessible areas and make available Pawan Hans has emerged as one of charter flights for promotion of travel Asia’s largest helicopter operators and tourism. Pawan Hans has added having a well-balanced own operational more objects in 2009 namely for setting fleet of 43 helicopters at present with pan up of Training Institute of AME, pilots, India presence. Pawan Hans has been operation of Sea Plane and setting up of able to secure long-term contracts with specialised Institute for Safety Audit and Institutional clients mainly in the Oil Excellence and setting up of Heliport and Industry and Government Sector mainly joint ventures for O&M of helicopters. under competitive tender conditions. The Registered Office of Pawan Hans is Pawan Hans has transited from its located at , New Delhi Quality Management Systems under ISO and its Regional Offices are at Mumbai, 9001:2008 standards to ISO 14001 and New Delhi and Guwahati. 18001 Certification which is known as 9.2. CAPITAL AND ORGANIZATION Integrated Management System covering STRUCTURE Environment and Safety aspects. Pawan Authorized capital of Pawan Hans was Hans has achieved flying of more than increased from Rs.120 crores to Rs.250 7.00 lakhs hours and 25 lakhs landings crores on 03.12.2010. The paid up share on its fleet since its formation. capital of Pawan Hans was also increased Operational fleet profile of Pawan Hans to Rs.245.616 crores comprising of as on 31.12.2015 is as follows: Rs.125.266 crores in the name of Helicopter type Passenger No. of President of India (from Rs.89.266 crores Seats helicopters earlier) and Rs.120.35 crores in the name Dauphin SA365N 11 17 of ONGC Ltd. (from Rs.24.50 crores Dauphin AS365N-3 11 15 earlier) after equity shares allotted on Bell-407 6 3 14.2.2011. Accordingly, the shareholding AS350B3 6 2 of the Government of India and ONGC in Bell 206L4 6 3 Pawan Hans stand changed from 78.46% and 21.54% respectively to 51% and 49% MI-172 26 3 respectively. Total 43 Pawan Hans has Operation & Maintenance The Board of Directors of Pawan Hans Contracts of 4 Dhruv helicopters owned comprise of Chairman-cum-Managing

79 by BSF (MHA). These Dhruv helicopters Dauphin helicopters to Lakshadweep are being used by BSF for Anti-Naxal Islands. Pawan Hans is also providing activities. helicopter services to NTPC, GAIL, 9.4. FLEET DEPLOYMENT GSPC, etc. From June 2015 Pawan Hans has deployed one Dauphin helicopter to • Operations for ONGC Government of Nagaland. Pawan Hans has been providing Passenger Services helicopter support for offshore operation of ONGC for carrying its men and vital Pawan Hans runs the helicopter services supplies round the clock to drilling rigs from Phata to the Holy Shrine of situated in Bombay off-shore platforms. Kedarnath during the May-June and Pawan Hans operates to ONGC’s Rigs September-October seasons every year. (mother platforms and drilling rigs) and Pawan Hans was awarded contract by production platforms (wells) within a Shri Amarnath Shrine Board for operating radius of 130 nm. from the main land at “Helicopter services for Shri Amarnathji Mumbai. In the year 2012 Pawan Hans Yatra 2012 and 2013”. Further, Pawan succeeded in Production Task contract for Hans was again awarded contract for providing 7 nos. Dauphin N3 helicopters Shri Amarnathji Yatra on Sohnmarg- to ONGC being L1 with vintage of 5 Panjtarni sector and operated from June- years under International Competitive August 2014 and 2015 with 2 Bell 407 / bidding. The Crew Change Task contract AS350B3 helicopters. for providing 3+1 Nos. Dauphin N3 9.5. FLEET AUGMENTATION helicopters with vintage of 7 years was Pawan Hans had purchased 10 Nos. new again awarded by ONGC to Pawan Hans Dauphin N3, 3 Nos. AS350B3 and 2 Nos. being L1 under International competitive Mi-172 helicopters with an estimated bidding in March 2015. Pawan Hans has project cost of Rs. 635 crores. The 5 on contract 10 Dauphin N3 helicopters Nos. Dauphin N-3 and 3 Nos. AS350 with ONGC for their off-shore task out of B3 helicopters received till March 2011, which 2 Dauphins are stationed overnight 5 more new Dauphin N3 helicopters at the main platforms in addition to a received till March 2012 and 2 Mi-172 dedicated Night Ambulance to meet any helicopters were received in August emergency evacuation. 2012. • Other Customers including North 9.6. FUNDING FOR FLEET East States AUGMENTATION Pawan Hans is providing helicopter ONGC had funded loan of Rs.261 services to several State Governments crores, being 80% cost of acquisition namely, Meghalaya, Mizoram, of 7 numbers Dauphin N3 helicopters. Maharashtra, Tripura, West Bengal, ONGC had subsequently converted part Sikkim, Odisha, Himachal Pradesh, of this loan (Rs.95.85 crores) into paid Arunachal Pradesh and Ministry of up equity capital in Pawan Hans. NTPC Home Affairs. Pawan Hans has provided had funded loan of Rs.52 crores for the 4 Dauphin helicopters to Administration acquisition of one Dauphin N3 helicopter of Andaman & Nicobar Islands and 2 with long term charter lease of the new

80 helicopter for 10 years. Pawan Hans for construction has been awarded on availed term loan of Rs.90.82 crores 18.7.2014 and construction commenced from EXIM Bank for financing 80% cost from October 2014. The construction is of 2 Dauphin N3 helicopters and availed in full progress. term loan of Rs.95.18 crores from Vijaya 9.8 TRAINING ACADEMY AND Bank for financing 80% cost of 2 Mi-172 HELIPORT AT HADAPSAR, helicopters with tenor of 10 years. Pawan PUNE Hans has repaid the entire term loan taken from Vijaya Bank and Exim Bank and was Pawan Hans has been assigned the task to regular in repayment of loans to ONGC develop a Helicopter Training Academy and NTPC. As on 31.3.2015 the long cum Heliport at the existing Gliding term secured borrowings was Rs.76.93 Center at Hadapsar, Pune which is owned crores (Previous Year Rs.271.63 crores) by DGCA. Project has been approved out of which loans from ONGC was by Ministry of Civil Aviation and the Rs.36.78 crores and NTPC was Rs.40.15 DGCA released an amount of Rs.10 crores. Pawan Hans had got credit rating crores as GBS for the purpose. Pawan from India Ratings on the term loans of Hans signed MoU with DGCA on 17th “Ind A” (stable) which was upgraded to May, 2010 for utilizing land and other Ind A+ (stable). infrastructural facilities for this purpose at the Gliding Centre, Pune on behalf 9.7. HELIPORT/HELIPAD IN DELHI of DGCA. Pawan Hans got planning & AND ADJOINING AREAS designing and construction work done DDA had allotted 25 acres land in through NBCC on deposit work basis at Rohini New Delhi in June, 2009 in the the cost of Rs.11.34 crores. Pawan Hans name of Ministry of Civil Aviation for has approached DGCA for approval of construction of the Heliport. Pawan Hans the cost of additional work of Rs.2.34 has taken possession of the land and has crores as advised by AAI for operational been assigned the task of Development of requirements. Rohini Heliport at a Project cost of Rs.64 9.9 MOU WITH MINISTRY OF CIVIL crores with funding by the Government AVIATION towards the Land cost and 80% cost of development. The Ministry of Civil Pawan Hans signs MoU with the Ministry Aviation has contributed Rs.19.07 crores of Civil Aviation every year after Task towards land cost as Grant and on Force negotiation meeting in Department 31.08.2010 further contributed towards of Public Enterprises. For the year 2014- equity capital of Rs.36 crores for project 15 as per Performance Evaluation Report cost of Rs.64 crores for Heliport at Rohini. submitted by Pawan Hans, the MoU Pawan Hans created basic Helipad rating “Very Good” likely to be assigned facilities at Rohini for the Common to Pawan Hans. Wealth Games, 2010. The Environment 9.10 ENGINEERING / clearance and Master Plan & Building MAINTENANCE ACTIVITIES. drawings were approved by DGCA, Pawan Hans has established state-of- BCAS, AAI and DDA given clearance the-art maintenance facilities in Mumbai to the project on 22.01.2014. Contract and New Delhi approved by DGCA for

81 maintenance of its fleet of helicopters. Pilots, Engineers, Technicians and Meticulous maintenance checks on Support staff continued to receive helicopters are carried out and extensive high priority. Pawan Hans has set up workshops with in-house facilities in September, 2009 DGCA approved provide the back up. Maintenance Helicopters Training Institute at Mumbai capability has been upgraded to carry conducting DGCA approved Basic out major ‘G’ Inspections on Dauphin Aircraft Maintenance Engineering helicopters totally in-house without any Licence preparatory course for the foreign assistance which leads to saving purpose of acquiring AME licence. of foreign exchange on account of lower Simulator training of all crew is also cost of repairs/inspections. The scope ensured which involves training on of approval of maintenance facilities at handling all kinds of critical emergencies Mumbai has been extended to include so that pilots are better prepared to handle ‘G’ inspection (Airframe overhaul at such emergencies while flying. Pawan 5400 hours) on Dauphin N3 helicopters Hans has undertaken Simulator training during the year under review. A total of for 43 pilots in the last one year at M/s. 34 inspections consisting of T/2T/5T(600 HATSOFF, Bangalore for Dauphin hrs./1200 hrs./3000 hrs.) inspection and fleet, 9 pilots on Mi-172 helicopters, 11 2 ‘G’ inspection (5400 hrs.) on Dauphin pilots on Bell 407 helicopters, 5 pilots helicopters was carried out by Pawan on Bell 206L4 helicopter and 6 pilots on Hans from within its resources. The Dhruv helicopters. Due to a number of workshop facilities have been extended retirement / resignation of pilots as well to cover some of the Dauphin N3 as to meet requirement of fleet expansion, instruments for bench check. Further, action has been taken for recruitment of major maintenance inspections and experienced and young pilots and their major component changes of the Bell training. helicopters at Bases was also continued during the year. 9.12 SAFETY MEASURES Pawan Hans has undertaken Safety 9.11 H U M A N - R E S O U R C E S Initiatives to upgrade the operation and DEVELOPMENT maintenance systems to avoid recurrence The total manpower of Pawan Hans as on of such incidents. Pawan Hans is 31st Dec. 2015 was 810 as against 877 as implementing Safety Management on 31st Dec. 2014 which comprise of 141 System (SMS) for its operations and pilots, 97 Aircraft Maintenance Engineers, maintenance activities as per ICAO/ 40 Executives, 192 Technicians and DGCA guidelines and has already 340 other technical and non-technical implemented two phases of SMS out employees. Industrial relations of four which includes management of during the period continued to be cordial safety through reactive processes. A new and regular meetings with employee’s Safety Oversight department has been representatives were held. The issues created and a Voluntary Reporting System concerning employees were resolved and Hazard Reporting System has been through discussion. introduced in the company. Pawan Hans Training of all employees i.e. Executives, is planning to introduce FOQA (Flight

82 Operations Quality Assurance) system in at Safdarjung Airport, Mumbai and its operations to analyze FDR and CVR Guwahati has been implemented. An data to monitor operations of helicopters. integrated Voice Communication for Safety Policy of the company has also Corporate Office, Regional Offices been revised to include Safety as a core and some Detachments has also been activity of the company. Pawan Hans has implemented. Pawan Hans has also started in June 2010 National Institute of implemented Video Conferencing (VC) Aviation Safety & Services at Delhi for across its Corporate Office and Regional Safety Management System and Safety Offices. Pawan Hans has also carried out Awareness in the country. The Institute is e-ticketing in respect of its passenger conducting courses on Aviation Safety. services operations for Kedarnathji Comprehensive internal audits of all and Amarnathji. Pawan Hans website operational bases of Pawan Hans is http://pawanhans.co.in has been updated carried out regularly by Pawan Hans regularly both in Hindi and English. team. Safety Meetings are conducted at Pawan Hans has also developed internet all detachments periodically wherein all facility for the employees with regular safety issues are debated in detail and updates. Towards achieving efficient action taken wherever required. Quality e-governance and transparency Pawan audits of organizational procedure, Hans has implemented e-office system quality audits of aircrafts and remedial and e-procurement for Goods and action procedures as per C.A.R. 145-A Services of value of Rs.5 lacs & above. 30-C are being followed. All Engineering 9.14 FINANCIAL PERFORMANCE Department Heads at Regions, Quality The financial performance of Pawan Hans Manager, Maintenance personnel at during the period from 2011-12 to 2015- Bases / Detachments have been advised 16 (Revised/Estimated) is as under: to promptly ensure compliance as per the above C.A.R. and ensure proper and (Rupees in crores) timely corrective actions on the reports Particulars 2011-12 2012-13 2013-14 2014-15 2015-16 of internal audits. The Accountable (RE) A) Total Revenue 438.15 482.05 543.05 549.70 510.40 Manager is also overseeing the corrective including other action. income B) Expenditure 9.13 INFORMATION SYSTEM & (i) Operating & TECHNOLOGY PLAN non-Operating 376.75 380.32 408.65 399.99 387.81 expenses Under the Information System & including Prior Period Technology Plan in the critical functional adjustments areas of Operations, Engineering, (ii) Depreciation 60.30 73.79 79.71 76.52 72.00 ______Materials & Finance, the integrated Total 437.06 454.11 488.36 476.51 459.81 software developed by M/s.Tata Consultancy Services Ltd. has enhanced

efficiency, effectiveness and customer C) Profit before 1.09 27.94 54.69 73.10 50.59 satisfaction. Further integrated LAN/ prior period/ WAN infrastructure for Corporate extraordinary Office at NOIDA and regional offices

83 D) Extra ordinary 21.34 - 6.54 (1.45) 24.00 monitoring to avoid delay in departure Items and AOG in provisioning of helicopters E) Profit/ (Loss) 22.43 27.94 61.23 71.74 74.59 for ONGC to generate more revenue after adjustments and minimizes LD recovery. A dedicated F) Provision 32.78 16.24 22.66 32.93 22.34 for Income Tax/ team for speedy recovery of outstanding Deferred tax amount was formed primarily for North liability. G) Net Profit / (10.35) 11.70 38.57 38.81 52.25 Eastern States. (Loss) after tax H) Dividend 2.74 9.26 9.34 Inclusive of Corporate(Tax) The financial performance of Pawan Hans during the financial year 2014-15 has improved compared to the previous year due to deployment of helicopters for General Elections during April & May 2014 at higher revenue rates resulting in enhanced operating revenue. Further with control of overheads, travelling expenses, insurance cost and business promotion expenditure the net operating profit increased from Rs.73.03 crores to Rs.79.13 crores. Reserves and surplus of Pawan Hans increased to Rs.295.51 crores in 2014-15 from Rs.268.22 crores in the previous year. Around 85% of total operating revenue of the Company comes from contracts through competitive tenders. Non- availability of offshore AS-4 qualified pilots in the market is a major constraint and therefore, regular walk-in interviews are conducted to induct experienced as well as fresh pilots. Cross conversion of pilots on different type of helicopters 9.15 CLAIM OF MINISTRY OF was continued which led to their FINANCE efficient utilization and higher flying hours per pilot as per CAR on all type In respect of pending issue of of fleets. Monitoring of FTL/ FDTL Government of India claim, the Ministry through centralized computer system of Civil Aviation submitted a proposal to was undertaken and weeding out of Ministry of Finance in December,2007 low performing crew pilots. Creation that the Government may reconsider the of Eastern Region resulted in improved claim by Ministry of Finance and waive focus on North East Region. Strict control/ off the total amount of Rs.470.22 crores

84 (Principal amount Rs.130.91 crores ii) Keeping in view the enlarged scope of and interest upto 31.03.2001:Rs.339.31 Company’s Mission, the newly devised crores) claimed from Pawan Hans so Logo depicting theme based on identity, that the existing funds could be utilized safety, environment, business and vision for fleet expansion and other capital of Pawan Hans. outlay programmes which are essential iii) Pawan Hans has prepared 2020 Strategic for the survival of Pawan Hans under Business Plan to meet the requirement of the competitive environment prevailing emerging diversification and keeping in in the Civil Aviation industry in India. view the above, Pawan Hans has made The Ministry of Finance did not agree to strategic changes in the Organization this proposal. Pawan Hans submitted in structure to remain a vibrant, transparent January, 2009 a draft Note for Committee and system driven organization. of Secretaries to Ministry of Civil iv) To commemorate the 30th Anniversary Aviation seeking waiver of the claim of of Pawan Hans and service to the GoI. Nation, Pawan Hans has organized on A meeting has been recently taken by 16th October 2015 the International Secretary (Expenditure), Ministry of Conclave on Civil Helicopters on “Safety Manager System, Multi Mission Finance with JS&FA-Ministry of Civil Utility of Helicopters and Regional Air Aviation to discuss the issue. The matter Connectivity” with large number of is under consideration between Ministry International and National participants in of Civil Aviation and Ministry of Finance. the Civil Aviation. Pawan Hans has considered the claim of GoI as Non-current liability under the v) Pawan Hans proposes to create 4 “Heli- Hubs” for developing sustainable growth Schedule-III of the Companies Act 2013. of helicopter operations, MRO facilities Pawan Hans had earlier made provision and Skill Development at these Heli- of Rs.339.31 crores during the financial Hubs: years 1999-2000, 2000-01 and 2002-03 towards interest and other charges upto 1. Rohini, Delhi – Heli-Hub for 31.3.2001 as claimed by the Ministry of Northern Region Finance and the same is being carried 2. Juhu, Mumbai – Heli-Hub for forward. Western Region 9.16 NEW INITIATIVES 3. Guwahati – Heli-Hub for Eastern Region (i) Pawan Hans revamped its Mission statement and objectives in view of 4. Southern Region… opportunities available for business vi) Pawan Hans proposes to provide air diversifications in the competitive connectivity for development of Buddhist market which stipulates that “To become Circuit by helicopter services through a market leader in Helicopters and Sea capital funding from Japan International Plane services, to provide regional Cooperation Agency (JICA), Japan connectivity through small fixed Wing through Government of India as grant. Aircrafts operations and provide repair/ vii) Pawan Hans proposes to acquire sea overhaul services at par with international planes for providing seaplane service in standards.” Andaman & Nicobar Island

85 viii) For improvement of air connectivity amenities for them. The Corporation has in North Eastern Region, Pawan Hans also been sponsoring women employees proposes deployment of 5 small fixed for in-house training as well as to outside wing aircrafts and 16 helicopters and specialized institutions for their skill development of Heli-hub & helipads upgradation. (incl. land cost) in the NER over a 9.21 STEPS TAKEN TO IMPROVE period of 3 to 5 years with funding from PUBLIC GRIEVANCE REDRESSAL Government of India through DoNER MACHINERY Ministry. Pawan Hans mainly has long term 9.17 EMERGING SCENARIO contracts with selected customers like Pawan Hans is the largest helicopter ONGC, State Governments and PSUs Company in India and its operating and etc. Therefore complaints received maintenance standards are of a high are minimal and are being dealt with order. Pawan Hans’s relentless pursuit promptly within the stipulated time. continued in achieving excellence by Pawan Hans has a prescribed public effecting all round improvement in safety grievance procedure including PGRAM and performance. to settle any public grievance. Further 9.18 SWACHH BHARAT MISSION there exists a Public Grievance Redressal Machinery dealing with the complaints Pawan Hans arranged programme for by Director at Corporate Office and cleaning of the roads near office premises Grievance Officer at Regions. at Corporate Office, Noida, similarly at Northern Region, Delhi and Western REPRESENTATION OF SC/ST AND OBC AS ON Region, Mumbai had also arranged 31.012.2015. Name of the Total No. Total-SC Percen- Total ST Percen- OBC Percen- programmed for cleaning of the roads Organisation of Empls. Empls. tage(%) Emps. tage (%) Emps. Tage(%) 1 2 3 4 5 6 7 8 near office premises as well as at Juhu ------Beach. Pawan Hans 438 72 16.44 37 8.45 37 8.45 9.19 ISSUES RELATING TO Pawan Hans has also employed persons with DEVELOPMENT ACTIVITIES disabilities. IN THE NORTH EAST 9.22 IMPLEMENTATION OF POLICY Pawan Hans paid Rs.3,30,000/- through STATEMENT FOR ABATEMENT North East Development Consortium. OF POLLUTION. Amount paid to R K Mission Hospital, Pawan Hans is endeavoring to maintain a amount deposited with Ducho Motors for pollution free environment and has been Ambulance Rs.8,48,349/-. planting trees around its office premises 9.20 WOMEN WELFARE in Delhi and Mumbai. Women Cells and Sexual Harassment 9.23 VIGILANCE Committee have been set up separately Pawan Hans has a Vigilance department for all Offices of Pawan Hans. Pawan headed by Chief Vigilance Officer. As Hans has been making consistent efforts per CVC’s guidelines, e-tendering, to promote all round development e-ticketing, e-payment and file tracking and ensure provision of all essential have been implemented. To ensure

86 transparency in procurement an integrity machinery by reviewing of annual pact has been signed with Transparency property returns, vigilance awareness International India in November 2011. training, procurement of spares and An independent External Monitor (IEM) leveraging technology. has also been appointed with the approval 9.24 USE OF OFFICIAL LANGUAGE of CVC. The Whistle Blower Policy of Pawan Hans has been approved by the During the year under review, Pawan Board of Directors. Vigilance cases have Hans has made significant progress been initiated in the cases attracting towards implementation of various vigilance angle and some officers / senior provisions of Government’s Official executives have been charge sheeted for Language Policy by celebrating Hindi major penalty proceedings. Conscientious Day/Week, holding Hindi workshops, functioning of the Vigilance department granting monetary incentives and issuing had added to the efficiency and image of bilingual advertisements and compliance the organization as well as to the code of to Section 3(3) of Official Language Act, accountability. The vigilance has released 1963. second hand book educating employees 9.25 CITIZEN CHARTER/WELFARE about tendering, procurement and CVC OF SENIOR CITIZENS guidelines relating to procurement and Pawan Hans has main cliental such as tenders. ONGC, various State Governments etc. Vigilance department has also been The State Governments in various States carrying out various case studies so as to in the North East have been utilizing improve, simplify the existing procedure the services of Pawan Hans for running and practices prevailing in the organization passenger services in their States. Pawan especially in the areas requiring system Hans is also providing helicopter services improvement so as to increase the efficiency, to passengers for Shri Amarnathji and curtail expenses and impart transparency. Kedarnathji. Citizen Charter has been The studies focus on the delay points, provided in the web site i.e. http://www. causes of delay and possible measures so pawanhans.co.in. Pawan Hans has been as to devise suitable procedures resulting looking after Welfare of Senior Citizens in minimum delays and reduce the scope by providing assistance to them wherever for corruption opportunities. These required during helicopter operations. studies also focused on how to bring transparency and strengthen vigilance

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87 Airports Economic Regulatory Authority of India

88 10. AIRPORTS ECONOMIC REGULATORY AUTHORITY OF INDIA 1. The Airports Economic Regulatory contractual requirements, international Authority of India Act, 2008 was practices, etc. Based on the inputs enacted to establish Airports Economic received from the stake-holders and other Regulatory Authority of India (AERA) sources, AERA prepared a ‘Consultation to regulate tariff and other charges for the Paper’ listing out major issues, the aeronautical services rendered at major Authority’s proposed position/approach airports and to monitor performance and the rationale thereof. standards of such airports. Pursuant to its 2. The Consultation Paper laying down establishment, the Authority had issued the proposed approach of the Authority a ‘White Paper’ on 22.12.2009, listing on various issues relating to regulation out major issues impacting its regulatory of Airports and Air Navigation Services philosophy, objectives, principles (ANS) was issued on 26.02.2010. systems and procedures. The stakeholders AERA classified its regulatory ambit in were also made part of the consultation three broad categories and proposed to process and comments/submissions were adopt following approach to economic received from the stake-holders on the regulation thereof: ‘White Paper’. Besides, the Authority also considered the statutory procedures,

S. No. Aeronautical Services Proposed approach 1 Services provided by the airport Price Cap regulation on ‘single till’ basis operators 2 Air Navigation Services Cost plus fair rate of return based regulation. 3 Services provided for cargo facility, (a) If service is ground handling and supply of fuel • ‘not material’; or to aircraft. • ‘material but competitive’ or • ‘material and not competitive’ but Authority is assured of the reasonableness of existing User Agreements, Then the Authority shall determine tariff(s) under light touch approach. (b) If service is ‘material and not competitive’ and authority is not assured of the reasonableness of existing User Agreements, the Authority shall determine tariff(s) based in price cap approach for the duration of the control period.

89 3. AERA has, after extensive stakeholder included various competitions such as consultation, finalised and laid down Hindi Essay Writing, Poetry writing, its approach in respect of the three involving cash prizes, to motivate and broad categories. In the meantime, encourage increased usage of official AERA also tested its proposed systems language amongst employees. There and procedures, applying draft policy was good response to the same from the and approach, in the cases relating to employees. The usage of official language, determination of User Development Fee thus, in the day to day functioning has (UDF) at the international airports at improved during the year. Ahmedabad, Thiruvananthapuram and 9. Financial Performance Hyderabad. In terms of Section 34 of the AERA 4. Pursuant to issue of guidelines for Act, AERA receives funds as Grants- Independent Service Providers [ISP(s)], in-Aid from the Central Government. AERA has received tariff proposals from An amount of Rs. 12.00 Crores was the ISP(s) for determination of tariff and requested in BE 2015-16 against which has been determining the Multi Year and Rs. 9.60 Crores were allocated at the BE Annual Tariffs for these ISPs operating at stage. This was subsequently reduced to the major Airports. Rs. 8.55 crores at RE stage. 5. During the period 1st January 2015 to 10. Gender Budgetary Data 1st March 2016, the Authority issued There are 15 Women employees, 14 Consultation Papers and 55 Orders which includes deputationists, on loan based on its approach towards regulation basis from AAI and outsourced staff. of Airports and aeronautical services, Adequate women welfare amenities details of which are on the website of the have been made available. Further steps Authority (www.aera.gov.in). are being taken, in consultation with the 6. The Authority approved continuation of Ministry of Civil Aviation, to ensure the existing tariffs for the 1st Control Period welfare of these employees. in respect of Cochin Airport and Airports 11. Steps taken to improve Public Grievance/ of AAI (i.e. Ahmedabad, Jaipur, Calicut, Redress Public Grievances: An officer of Trivandrum, Goa, Srinagar and Pune). the level of Deputy Secretary has been 7. The Authority further determined the appointed as the Public Grievances Aeronautical Tariffs in respect of Indira Officer.. Gandhi International Airport, Delhi for 12. Pollution Control: AERA mainly sources the Second Control Period (01.04.2014 – its vehicles from various taxi-operators 31.03.2019) vide Order No. 40/2015-16 and it ensures that all vehicles are issued on 01.12.2015. duly certified as non -polluting. AERA 8. Steps were also regularly taken for does not use generator and tries to use effective implementation and usage of environment friendly equipment as far as official language. Apart from usage of possible. Hindi in day to day file processing, the 13. SC/ST and OBC representation as on annual “Hindi Pakhwada” was also 31.12.2015: AERA recruits officials/ organized in September 2015 which officers on deputation basis only and

90 hence reservation policy is not applicable. 15. Miscellaneous: AERA has Implemented However, SC/ST and OBC employees some welfare measures for its employees. working in AERA. The Authority has adopted CS (MA) 14. Swachh Bharat: AERA holds the view Rules and its officers can avail medical that cleanliness is happiness and keeps services from the hospitals empanelled its surroundings clean and tidy. under CS (MA) Rules.

v v v

CAT III Runway

91 Aircraft Accident Investigation Bureau

92 11. AIRCRAFT ACCIDENT INVESTIgATION BUREAU 11.1 Establishment and Achievement AAIB has got immediate and unrestricted In accordance with the International access to all relevant evidence without Civil Aviation Organization (ICAO) requiring prior consent from judicial SARPs and to provide independence of bodies or other authorities. It has been investigation function from the regulatory made amply clear that the sole objective function, the Central Government decided of investigation is accident prevention. to establish a Bureau independent of the AAIB is required to carry out India’s DGCA. The Aircraft (Investigation of obligation towards ICAO as per Annex Accidents and Incidents) Rules 2012 13. were made and notified on 5th July 11.2 Accidents/Serious Incidents Report 2012 through a gazette notification. In During the year 2015 a total of 10 accordance with these Rules and for the accidents and 05 serious incidents have purposes of carrying out investigation been reported to AAIB. All the Accidents into accidents, serious incidents and and Serious Incidents are under incidents the Central Government has investigation by Committees of Inquiry set up a Bureau in the Ministry of Civil constituted for the purpose under Rule Aviation on 30th July 2012, known as the 11 of Aircraft (Investigation of Accidents Aircraft Accident Investigation Bureau and Incidents) Rules 2012. (AAIB) of India. The Bureau has started 05 accidents and 04 serious incidents functioning though a comprehensive reports submitted by committees of manpower assessment is being carried inquiry formed under Rule 11 of Aircraft out for the organization to have sufficient (Investigation of Accident and Incident) number of officers familiar with aircraft Rules 2012 was reviewed by AAIB. accident investigation procedures. Implementation of Recommendations The AAIB functions under overall made by Committee/Court of Inquiry, supervision and control of Government Inspector of Accidents etc. were also of India, Ministry of Civil Aviation. followed up.

93 Skidding of Aircraft

94 12. Accounting System in the Ministry 12.1 Secretary (Civil Aviation) is the Chief of the Union Government (Civil) to the Accounting Authority of the Ministry Controller General of Accounts. of Civil Aviation. He discharges this (iii) Payment of Loans/Grants-in-aid to the responsibility with the assistance of State/UT Governments through the the Additional Secretary & Financial Reserve Bank of India. Adviser (AS&FA) of the department and (iv) Issue of Inter Departmental Authorisation the Financial Controller. to various ministries such as Ministry of External Affairs, Ministry of 12.2 The Chief Financial Controller heads the Urban Development, Ministry of accounting organization and reports to Information & Broadcasting, Ministry the Secretary through the AS&FA. The of Telecommunication & Information Accounting organization comprises of Technology etc. the Principal Accounts Office, five Pay & (v) Preparation of Accounts keeping in view Accounts Offices (two in Delhi and one the objective of management accounting each at Mumbai, Chennai & Kolkata) system, rendition of technical advice and an Internal Audit Wing located to Pay & Accounts Office, maintaining at New Delhi. The Chief Financial necessary liaison with the Controller Controller is Head of the Department for General of Accounts Office and to effect the accounting organization. overall coordination and control in accounting matters. Ministry of Civil Aviation operates Grant (vi) Maintaining Appropriation Audit No.10 for which the budget Provision during Registers for the Ministry of Civil 2015-16 is as under: Aviation as a whole and to watch the (Rs. in crore) progress of expenditure under various Grants operated by the Ministry of Civil Revenue Section Aviation. Plan 191.80 (vii) Arranging internal inspection of payments Non-Plan 621.54 and the accounting records maintained Capital Section by various subordinate formations and Plan 2528.20 Pay & Accounts Offices of the Ministry and inspection of records pertaining to Non-Plan 0.00 the transactions of the Ministry of Civil Total 3341.54 Aviation, maintained in Bank. 12.3 Principal Accounts Office 12.4 Pay & Accounts Office The functions of Principal Accounts Office are The main functions of PAOs are as under:- as under: (i) Pay & Accounts Offices carries out pre (i) Consolidation of the accounts of the check of bills submitted to it by the Non Ministry of Civil Aviation in the manner Cheque Drawing & Disbursing Officers prescribed by the Controller General of Accounts. (DDOs) for payment. (ii) Preparation of Annual Accounts of (ii) The Pay and Accounts Office authorize Ministry of Civil Aviation, submission Cheque Drawing & Disbursing Officers of Statement of Central Transactions and to operate funds up to a certain level the materials for the Finance Accounts through issue of “LETTER OF CREDIT”.

95 There are 4 CDDOs. All payments made The Internal Audit Section at the by CDDOs are subject to post-check. headquarters maintains a Control Register Any discrepancies/shortcomings found of Internal Audit for each financial year in the working of the DDOs (both cheque to serve as a basic and permanent record & non-cheque drawing) are pointed out of the inspection of various units carried in the Internal Audit reports of those out by the Internal Audit Inspection Offices. Wing. The Internal Audit Section at the headquarters draws an Internal Audit (iii) The Pay & Accounts Office makes plan based on the classification of the payment of Loans/Grants-in-aid to units to be audited annually, biannually statutory bodies/other institutions. depending on the budget allocation and (iv) The Pay and Accounts Office compiles staff strength of the units. Every year in the monthly accounts on the basis of the first week of March, particulars of the receipts collected and the payments all units due for inspection during the ensuing financial year are recorded in authorized by them after reconciling the Control Register of the next financial and incorporating the accounts of year. Based on such information, Internal cheque Drawing & Disbursing Officers Audit programmes are prepared on (CDDOs) and submit these accounts to quarterly basis. the Principal Accounts Office. Intimation of the proposed visits of (v) Maintenance of General Provident the Inspection parties is sent to the Fund accounts, Monitoring and timely concerned Head of the Offices/Pay and transfer funds of New Pension Scheme Accounts Offices at least one month in contribution of employees who have advance so that all the (accounts books joined office after 1.1.2004 to NSDL, and other relevant records) are kept settlement of Inward and outward ready to facilitate smooth working of the claims from various ministries/AGs and inspection. timely payment of retirement benefits (I) Scope of Internal Audit of Government employees, including The Principal Accounts Office, the authorization of pension, commutation, Pay and Accounts Offices as well as gratuity, leave encashment, etc. the offices of the D.D.Os in Ministries/ 12.5 Internal Audit Departments, other Govt. of India Internal Audit Wing in the Ministry of offices, are within the jurisdiction of Civil Aviation is headed by the Chief internal audit. In addition to these Financial Controller who is assisted offices, internal audit shall be required by the Assistant Financial Controller, to audit the implementing agencies for one Senior Accounts Officer and four various schemes and programmes of the Assistant Accounts Officers. Ministry/ Department. Internal Audit functions as an important Internal Audit shall also check the initial tool for reviewing of accounting, financial accounts maintained in the executive and administrative functions. It highlights offices to ascertain the extent of the important areas of deficiencies. The following of the rules and regulations, Internal Audit provides a basis for taking system and procedures in accounting and remedial and corrective measures to financial matters. The scrutiny would avoid audit objections. cover checking of all accounting records

96 including those relating to fund accounts, audited in, 2014-15 & 2015-16 are as loans and advances and examination of under:- records relating to physical verification of stores, equipments, tools and plant. Units No. of No. of No. of due for units units units The accounts of all grantee Institutions or audit audited due for audited Organizations are also open to inspection audit by the sanctioning authority and audit, 2014-15 2015-16 both by the Comptroller and Auditor Outside 21 0 21 02 General of India under the provision of Delhi CAG (DPC) Act 1971 and internal audit Delhi 11 04 11 08 by the Principal Accounts Offices of the Ministry of Civil Aviation, whenever the Overseas 0 0 0 0 Institution or Organization is called upon Total 32 04 32 10 to do so. (IV) Risk Based Audit (II) Duties of Internal Audit The audits we conduct today are to a (i) To Study of accounting procedures large extent compliance based, which prescribed for the department with a view check the rules and accounts. In recent to ensuring that they are correct, adequate years the concept of performance Audit/ and free from any defects or lacunae; Risk Based Audit has become important tool for the management as it assess the (ii) Watch over the implementation of the economy, efficiency and effectiveness of prescribed procedures and the orders scheme and may contribute to better Govt. issued from time to time. spending, better public accountability (iii) Scrutiny and check of payments and and management. Risk Based Audit of a accounting work of the accounting units; scheme is an assessment of the scheme (iv) Investigation of important areas in to see if the resources are being managed accounting and other connected records; with due regard for economy, efficiency (v) Coordination with other Ministries & effectiveness and accountability and C.G.A. regarding internal audit requirement are being met reasonably. procedures; 12.6 Use of Information Technology (vi) Periodical review of all accounts Application records; The office of the Financial Controller has (vii) To examine and report on points or taken a number of measures to implement irregularities brought to its notice by the Computerization and introduce IT for Principal Accounts Office/PAOs and overall improvement and transparency in the accounting function of the Ministry, (viii) Preparation and submission of Annual in accordance with the guideline issued Review on performance of internal by the Ministry of Finance and Controller audit wing to the Controller General of General of Accounts. Accounts. (i) COMPACT (III) Internal Audit Performance One of the important initiatives in The number of units due for audit in the Computerization of Accounting System, financial year 2014-15 & 2015-16 and

97 taken at the initiative of the O/o Financial (iii) Public Financial Management Controller is the implementation of System ( formerly CPSMS) Compact package which touches upon the functioning of most of the areas in the Pay The Principal Accounts Office has a & Accounts Office. The overall objective major role to play in PFMS Portal, a system developed for monitoring of Plan toward development of COMPACT has Schemes by the Office of Controller been to achieve accuracy and speed in General of Accounts. The Pr. Accounts various functions of the Pay & Accounts Office performs the following functions Office, in addition to removing routine in PFSMS Portal. drudgery of manually writing the same data again and again. Computer support (a) Registration of PFMS users such as is being used through this package to PAOs, CDDOs & Programme Divisions. ensure that once the accounts data are (b) An interface with PFMS and RBI has been entered, the same can be used at various established recently and the clearance places without the need of re-entering memos are received on the same day for other purposes like compilation of from RBI through the PFMS system. monthly accounts, or generating MIS (c) Generation of e-bill for payment to states reports etc. of Sikkim and Delhi. The system not only enriches the accounting (d) Payment of grants in aid to the State and and provides better management UT Governments are being made by the information, but also help in improving Principal Accounts Office through PFMS the analysis of the accounting information. using digital signature certificate. There are various functions, especially those relating to reconciliation, which (e) Monitoring through various reports in involves lot of manual drudgery. This PFMS Portal. The Monthly MIS is also package helps in taking care of such submitted online to Controller General functions apart from improving the of Accounts through its website. PAO overall accuracy and exchequer control Secretariat has come on PFMS portal through the system. The package also w.e.f 01.11.2015 and all the plan & provides for internal controls and audit Non-plan expenditure passed & booked through computerized validation and through PFMS except salary, GPF & thus be of great help in improving the pension. PAO (DGCA) and Regional quality of accounts. Pay & Account Offices are also likely to come soon under PFMS portal. There is (ii) E-Lekha an initiative namely “Bharat Kosh” for The Pay and Accounts Office of this collection of online receipts on PFMS. organization is regularly uploading the www.cga.nic.in data in e-lekha on daily basis at website (iv) E-Payment www.cga.nic.in/elekha/elekhahome. A system of e-payment has been adopted asp. This facilitates the Headquarters in the Pay & Account Office w.e.f. to generate expenditure statement at 19.03.2012. The e-payment system any given point of time for managerial developed is a fully secured web system decision making purpose. The status of of electronic payment services which expenditure can be glanced through at introduces transparency in Government any time with help of e-Lekha. Payment. Under this system payment is made by credit of money directly into

98 the bank account of the payee through a 1 2 3 4 5 6 digitally signed e-advices generated from 1. Para No. yes - - - 3.3 of COMPACT through the “Government Report Payment Gateway (GePG)”on a secured No. 9 of 2010-11 communication channel. It will not (Civil) only streamline the process of working 2. Report yes - - - payment by Government Departments No. 18 of 2011-12 but also minimize the interface of payees (Civil) with Government offices to receive their 3. Report - - yes - No. 5 of dues. 2012-13 (Civil) (v) CDDO2PAO PACKAGE 4. Para - Yes - - 3.1 of (subjudice) CDDO2PAO package is a software to Report facilitate the electronic flow of data viz. No.19 of vouchers, challans and GPF schedules 2013 5. Report yes - - - from Cheque Drawing DDOs (CDDOs) No.15 into the COMPACT software running of 2014 at various Pay and Accounts Offices of (Civil) the Government of India. The package TOTAL Three one One - immensely benefit those PAOs, which has 12.8 STATUS OF PENDING C&AG a large number of CDDOs and the feeding AUDIT PARAS AS ON 08.01.2016 of LOPs and challans requires a lot of time and effort at the PAO while feeding A total of 20 audit paras (commercial) the above mentioned compilation entries. included in the reports of the C&AG are Also the GPF schedule entries for each outstanding as on 08.01.2015. Action subscriber have to be entered manually Taken Notes (ATNs) have been sent at these PAOs into the PAO-2000 system, to audit in respect 12 paras. Of these which delays in the compilation and 12 paras, vetted remarks of audit have consolidation of accounts at the PAOs. been received in respect of 06 paras and Also reconciliation of accounts of reply of audit in respect of remaining CDDOs with the PAO takes a lot of time 06 paras is awaited. Further action in and effort. To avoid such discrepancies / respect of those paras where remarks of misclassification CDDO2PAO package is audit have been received, is being taken. installed to facilitate the smooth working Organization-wise break-up of pending of the PAOs and CDDOs. audit paras is as under:- 12.7 Details of Pending Audit Paras Name of the Organisation Number of paras yet included in C&AG Reports (Civil) to be settled finally S.No. No. & No. of Details of the paras/C&AG reports on Airports Authority of India 10 year paras/PAC which ATNs are pending of the reports on Air India Limited 08 No. of ATNs No. of ATNs No. of ATNs report which ATNs not sent by sent but which have have been Pawan Hans limited 02 the Ministry returned with been finally submitted even for the observations vetted to PAC after Total 20 first time and Audit is by Audit vetting by awaiting their but have Audit resubmission not been by the submitted v v v Ministry by the Ministry

99 100 13. Welfare of Women 13.1 Introduction periodically and necessary action is taken The Ministry of Civil Aviation has taken wherever called for. suitable measures relating to women’s 13.2 Bureau of Civil Aviation Security welfare to provide convenient and Problems of the women employees, as hassle free working environment to the when reported, are promptly attended to women members of the staff. As per the and resolved, keeping in view specific guidelines of the Hon’ble Supreme Court requirements of Government Policy on of India, a Complaints Committee has the subject. A Complaints Committee been constituted to examine complaints has been set up in the Ministry to enquire relating to sexual harassment of women into complaints of sexual harassment at at work places and to suggest remedial workplace. measures to prevent such harassment. All the organizations under the Ministry have 13.3 Commission of Railway Safety also set up similar Cells and Complaints The offices of the Commission are Committees. Instructions received from generally located in Railway Office Department of Women and Child Welfare, Complexes and the facilities provided National Commission for Women etc. therein such as toilets, creche tiffin room from time to time, are circulated to all etc. are availed by the female employees concerned for implementation. The of the Commission as well. The women position of women’s welfare/ cases of employees also participate in Mahila sexual harassment in the Ministry and Samiti (the women’s welfare organisation its organisations is being monitored of railways). The instructions on

101 welfare of women employees, issued by at work place, a mechanism to prevent Government of India from time to time sexual harassment at workplace was are being implemented. implemented in the year 1998. 13.4 Air India Limited The Company had amended its Rules and Air India Limited extends a number Regulations applicable to the officers as of welfare schemes to its employees well as workmen categories of employees such as canteen facility, subsidized in the year 1999 and has included sexual transport, holiday homes, medical harassment at work place as one of the facilities, educational scholarships misconducts and provide for appropriate for wards of employees, financial penalties against the offender. assistance for pursuing higher studies, Further, Complaints Committees for accommodation in staff housing colonies investigation of complaints & prevention etc. In comparison to General Category of sexual harassment of women employees, reservation / relaxation employees of Air India Limited, have for eligibility is given to employees been constituted at the Corporate level belonging to SC/ST categories (including headed by an Executive Director and women employees). A few welfare in all the Regions. These Committees schemes, however, have temporarily include an NGO representative also. been withdrawn in view of present These Committees are empowered in financial position of the Company. terms of the guidelines issued by the In Air India there is a healthy mix of Hon’ble Supreme Court to enquire male-female employees (19.45%) and into the complaints of alleged sexual they work as a team. No discrimination harassment made by women employees. is made on the basis of gender. There is A Gender Sensitivity Module is a part due representation of women employees of the Ab-initio (at the time of joining) at senior executive level and women Crew Resource Management (CRM) equally participate in all the activities. As Programme as well as recurrent CRM for regards prevention of sexual harassment Pilots and Cabin Crew.

v v v

102 AI Women Captain at SFO on Arrival-2

103 Facilities To Persons With Disabilities

104 14. FACILITIES TO PERSONS WITH DISABILITIES 14.1 Implementation of Guidelines l Toilets for physically challenged The guidelines issued by the Government in each of the facilitation area with on implementation of provisions under appropriate signage and lifts for free the Persons with Disabilities (Equal movements of wheel chairs. Opportunities, Protection of Rights and l A separate ramp and a loading Full Participation) Act, 1995 from time dock on the airside for wheel chairs to time are strictly followed. movement into the commissary Directorate General of Civil Aviation truck and to remote parked aircraft. (DGCA) has issued a Civil Aviaton l Allocated manned PCO booths Requirement (CAR) regarding carriage for persons with disabilities and by Air of Persons with Disability and/ parking slots in the car parking area or Persons with Reduced Mobility. of airports, especially earmarked for This CAR is available on the website physically challenged passengers of DGCA i.e. dgca.nic.in. As per the driving their own vehicles. provision of CAR no airline shall refuse l Barrier free booking facilities to carry persons with disability or persons and security check enclosures are with reduced mobility. DGCA has issued designed to permit movement of instruction to all scheduled domestic wheel chairs in the security check airlines to formulate a detailed policy for at the airports carriage of disabled persons or persons l Disabled friendly Immigration with reduced mobility including blind Counter at International Airports and publish the same on their respective is being designed to provide the website. All the airlines are also directed facility. to make the above facilites available at different airports and also sensitize their employee in this regard. 14.2 Schemes / Budget Allocation Although there are no separate schemes/ budget allocations for the benefit of Persons with Disabilities, however all facilities are provided as per the existing guidelines of the Government, like reservations in the posts, special conveyance, concessions etc. 14.3 Facility to Disabled Passengers / 14.4 Concession in Air journey Persons 14.4.1Facilities to Persons with l Free wheelchairs and ramps for physically challenged in the terminal Disabilities building on city side and airside at Air India offers 50% discount on the the airports. normal Economy class Basic fare for

105 travel on the Domestic Network to passenger is required to submit a form physically disabled persons suffering certified by a Cancer Institute / Hospital. from loco motor disability, with Discount is available for travel on the appropriate certification from designated Domestic Network and between India medical officers that they are suffering and Nepal. from locomotor disability to the extent of 14.4.4 Armed Forces Discount 80% and above. On the Domestic Sectors, Air India offers 14.4.2 Blind Persons Discount 50% of Basic fare on select Air India offers 50% discount on the classes to the Armed Forces Personnel normal Economy class Basic fare to and related Categories. The discount is persons who are totally blind in both eyes made available against the official ID for travel on the Domestic Network with Card issued by the Government of India. appropriate medical certification from Related categories consist of Active designated medical institutions that they Military Personnel and their Family are completely blind in both eyes. members, Active Personnel of General 14.4.3 Cancer Patients Reserve Engineering Force and their family members, War Disabled Persons Air India offers 50% discount on the and their family members, Recipients normal Economy class fare to Cancer of Bravery Award Level I & II and War Patients for travelling between Place of Widows. Residence and Place of treatment. The

v v v

Trivandrum Airport

106 15. REPRESENTATIVE OF INDIA (ROI) ON THE COUNCIL OF ICAO FOR 2015-16 INTRODUCTION headings: States of chief importance The constitution of International Civil in air transport, States which make the Aviation Organization (ICAO) is the largest contribution to the provision Convention on International Civil of facilities for air navigation, and Aviation, drawn up by a conference in States whose designation will ensure Chicago in November and December that all major areas of the world are 1944, and to which each ICAO represented. As the governing body, the Contracting State is a party. According Council gives continuing direction to the to the terms of the Convention, the work of ICAO. It is in the Council that Organization is made up of an Assembly, Standards and Recommended Practices a Council of limited membership are adopted and incorporated as Annexes with various subordinate bodies and a to the Convention on International Civil Secretariat. The chief officers are the Aviation. The Council is assisted by the President of the Council and the Secretary Air Navigation Commission (technical General. matters), the Air Transport Committee (economic matters), the Committee on Joint Support of Air Navigation Services and the Finance Committee. The Secretariat, headed by a Secretary General, is divided into five main divisions: the Air Navigation Bureau, the Air Transport Bureau, the Technical Co-operation Bureau, the Legal Bureau and the Bureau of Administration and Services. In order that the work of the Secretariat reflects a truly international perspective, professional-level personnel ICAO HEADQUARTER MONTREAL are recruited on a broad geographical The Assembly, composed of basis. representatives from 191 Member States, ICAO works in close cooperation with is the sovereign body of ICAO. It meets other members of the United Nations every three years, reviewing in detail the work of the Organization and setting family such as the World Meteorological policy for the coming years. It also votes Organization (WMO), the International a triennial budget. Telecommunication Union (ITU), the Universal Postal Union (UPU), the World The Council, the governing body which Health Organization (WHO), the World is elected by the Assembly for a three- Tourism Organization (UNWTO) and year term, is composed of 36 Member the International Maritime Organization States. The Assembly chooses the (IMO). Council Member States under three

107 Non - governmental organizations which HIGHLIGHTS OF 2015-16 also participate in ICAO’s work Following sessions of the Committee and include the International Air Transport the Council phase were held/scheduled Association (IATA), Airports Council from April 2014 to March 2015: International (ACI), the Civil Air Session No. Committee Phase Council Phase Navigation Services Organisation 205th Session 27thApr – 15thMay 2015 8thJune – 26thJune 2015 (CANSO) the International Federation of 206th Session 21stSep – 9thOct 2015 2ndNov – 20thNov 2015 Air Line Pilots’ Associations (IFALPA) 207th Session 11thJan – 29thJan 2016 15thFeb – 11thMar 2016 and the International Council of Aircraft (scheduled) Owner and Pilot Associations (IAOPA). • Meetings of the Air Navigation FUNCTIONS OF ROI Commission (ANC) were held in parallel As per the standing Assembly resolution, during the Committee/ Council phase every Member State elected to the to prepare Papers on Technical matters Council is required to maintain a for the Council.The ANC meetings are permanent delegation office in ICAO attended by the Technical Advisor to ROI and participate in the governance of the as a State observer to provid valuable organisation through its Representative. inputs where ever required.Following Accordingly, India maintains a permanent ANC sessions were held/scheduled from office of the delegation of India in ICAO April 2015 to March 2016: which comprises Representative of India, ANC Session No. Period Technical Advisor and other staff. 199th Session 27thApr – 26thJun 2015 The main function of ROI is to represent 200th Session 21stSep – 20th Nov 2015 India in the Council of ICAO and attend 201st Session 11thJan – 11th Mar 2016 all Sessions of the Council, various (scheduled) subordinate bodies of the Council, ADOPTION OF AMENDMENTS TO Working Groups, Special Groups, etc; ANNEXES participate actively and effectively in the governance of ICAO in taking Amendment 25 to Annex 9 (Facilitation) policy decisions relating to Budget and was adopted by the Council at the third meeting of its 205th Session on 12 June Management of ICAO, Safety, Security, 2015.While adopting the amendment, the Environment, laying down/amending Council prescribed 25 October 2015 as Standards and Recommended Practices the date on which it will become effective, (SARPs). except for any part concerning which CONTRIBUTIONS TO THE ICAO a majority of Member States may have registered their disapproval before that REGULAR BUDGET IN 2015 date. In addition, the Council resolved As a member State, India made a that Amendment 25, to the extent it contributions of CAD 480,080.00and becomes effective, will be applicable on USD 271,958.00 to the ICAO regular 25 February 2016. budget during 2015. As a member State, Amendment 25 relates to, inter alia, issues India would contribute CAD 506,268.00 such as assistance to aircraft accident and USD 282,278.00 to the ICAO regular victims and their families, Machine budget during 2016. Readable Travel Documents (MRTDs),

108 cargo facilitation and INTERPOL’s Aviation, Shri Rajiv Nayan Choubey and Stolen and Lost Travel Documents several senior officials from the Ministry (SLTD) database. and India’s Directorate General of Civil Amendment 39 to Annex 6, Part I Aviation, she congratulated India on its (Operation of Aircraft, International recent ICAO security audit performance, Commercial Air Transport — as well as its progress on optimizing Aeroplanes) was adopted by the Council civil/military airspace cooperation. at the fifth meeting of its 206th Session on 10 November 2015. When adopting the amendment, the Council prescribed 20 March 2016 as the date on which it will become effective, except for any part concerning which a majority of Contracting States have registered their disapproval before that date. In addition, the Council resolved that Amendment 39, to the extent it becomes effective, will become applicable on 8 November With respect to India’s projected air 2018. transport growth in the years ahead, Amendment 39 arises from the need for Secretary General Liu stressed the need a routine aircraft tracking solution in the for strong commitments in support of short term, following the disappearance a number of civil aviation capacities of Malaysia Airlines flight MH370, as recommended by the Multidisciplinary relating to training and skilled personnel Meeting on Global Flight Tracking development, airport and air navigation (MMGFT), supported by the Second infrastructure, and the implementation High-level Safety Conference (HLSC of Performance-based Navigation 2015) and described in the Concept Steps (PBN) procedures. She expressed her of the Global Aeronautical Distress and encouragement at India’s modernization Safety System (GADSS). planning during a visit to the Delhi Air ICAO SECRETARY GENERAL Traffic Control (ATC) Centre, and also MEETS WITH INDIAN OFFICIALS noted ICAO’s commitment, under the The Secretary General of ICAO Dr. UN specialized agency’s ongoing No Fang Liu, was in Delhi to help open the Country Left Behind Programme, to Airports Council International’s (ACI’s ) assist India with reaching its essential first conference on Investing in Airports aviation development objectives. – Economic Oversight and Regulation, for which ICAO had provided support. IMPORTANT DECISION TAKEN BY She was joined on her visit by ICAO’s THE COUNCIL DURING 205TH & 206TH Air Transport Bureau Director, Mr. SESSION Boubacar Djibo, and by ICAO’s Regional Office Director for the Asia Pacific, Customer satisfaction surveys Mr. Arun Mishra. During her meeting with the Minister of Civil Aviation of The survey was conducted by the McGill India, Shri Ashok Gajapathi Raju, who University Centre for Research in Air was accompanied by Secretary of Civil and Space Law to evaluate customer

109 responses to the services provided by the Bureau. Since it was understood that Technical Cooperation Bureau (TCB). the Bureau was already conducting The Council requested Secretariat to satisfaction surveys on all completed develop an ‘Action Plan’ to address the projects and multi-year projects as part report’s findings and recommendations. It of a mandatory requirement of the ISO was further requested that this Secretariat 9001:2008 certified Quality Management Action Plan identify potential resource System, it was understood that the survey implications and timelines for the to be conducted by the third-party entity implementation of the recommendations and the existing surveys undertaken by contained in the report. the Bureau would be integrated with a view to reducing overlap and ensuring In relation to the concerns raised in the most optimal outcomes in gauging the survey results as they pertained customer satisfaction with the projects to services provided by other ICAO being undertaken. Bureaux, such as delays encountered and inaccuracy of information provided, the Report on the voluntary Air Transport Council requested that the Secretariat Fund pursue the development of Service Level A dedicated website had been established Agreements (SLAs) between TCB and by ICAO which contains information with both the Finance Branch as well pertaining to voluntary Air Transport as with the Legal Affairs and External Fund (TRAF), including information on Relations Bureau. a case for support, the means by which In addition, the Council noted that an to contribute, and a list of proposed item “Customer Satisfaction Survey”, tasks and donors.The Council agreed had been added to the Work Programme to the proposal from the Air Transport of both the Council and the Technical Committee (ATC) that the Secretariat Cooperation Committee for the 207th should continue to develop additional detailed project proposals to encourage Session via which the Council would donor support. In this connection, have an opportunity to review the the Council especially welcomed the Secretariat Action Plan to address the donation that had recently been made to recommendations contained in the the TRAF by the Dominican Republic. evaluation report provided by the McGill University Centre for Research in Air Update on the implementation of the and Space Law. Universal Security Audit Programme – continuous monitoring approach Finally, the Council agreed that a similar (USAP-CMA) evaluation exercise should be conducted on a more regular basis than once every The progress report by the Secretary three years and that this be carried out by an General on the implementation of the independent third-party in order to gauge Universal Security Audit Programme customer satisfaction with the services continuous monitoring approach (USAP- provided by the Technical Cooperation CMA)outlined the actions completed

110 through the end of 2014, during the in accordance with The ICAO transition to the USAP-CMA, as well Financial Regulations (Doc 7515), as providing information regarding the Financial Regulation 7.1. implementation of the USAP-CMA since the launching of the new approach Council President Awards/Certificates of in 2015. The Council endorsed the Recognition proposal that progress reports on the In order to further support ICAO’s No implementation of the USAP-CMA be Country Left Behind (NCLB) initiative presented on annual basis during the and the effective implementation of the Council spring Session (May/June), Organization’s safety and security related which would enable the Secretariat to Standards and Recommended Practices present a comprehensive analysis of audit (SARPs), the Secretary General proposed results from the preceding calendar year. the introduction of honorary instruments ICAO Programme for Aviation of recognition to be conferred annually upon one worthy Member State and Volunteers (IPAV) one worthy organization from each The Secretary General proposed, under ICAO region which had demonstrated the Organization’s No Country Left exemplary commitment towards Behind (NCLB) initiative, the creation attaining or assisting in the attainment of an ICAO Programme for Aviation of the minimum level of effective Volunteers (IPAV) whereby aviation implementation (EI) of such SARPs professionals, working as volunteers, or to otherwise improving, or assisting would provide short-term assistance to in the improvement of the EI level. He States in addressing the shortcomings further proposed that such instruments identified during ICAO safety and be designated in direct association with security audits, in responding to the ICAO Council via the Office of emergencies affecting their aviation its President to suitably reinforce the systems and in fostering self-reliance and importance of effective SARP and policy growth. implementation to ICAO’s mission. The Council approved: The Council: — approved, in principle, the — in principle, the establishment of introduction of honorary the ICAO Programme for Aviation instruments of recognition to be Volunteers (IPAV). conferred annually upon one worthy — the creation of a Voluntary Fund Member State and one worthy in the Technical Cooperation organization from each ICAO Bureau (TCB) for the deposit of region which had demonstrated contributions to the IPAV from third exemplary commitment towards parties, which would be operated on attaining, or assisting in the the basis of the criteria set forth in attainment of, the minimum level the ICAO Policy on Establishment of effective implementation (EI) of and Management of Voluntary ICAO safety- and security-related Funds and would be managed SARPs or to otherwise improving,

111 or assisting in the improvement of, the Council and where they would the EI level; and be presented with their Certificate. — approved the proposed criteria and Report on Civil Aviation Cybersecurity methodology to transparently and The Council was informed about a objectively determine recognition- number of best-practice publications that worthy States, inclusive of the had been developed by other stakeholders annual frequency. It was stressed to assist States and industry in addressing that the USOAP-derived sector-specific cybersecurity needs methodology might not necessarily and that there could be added value always result in a certificate-worthy in having ready-access thereto; that State from every ICAO region, the as such publications would be used Council agreed that the President in the development of civil aviation should have delegated responsibility cybersecurity guidance material by the to consider alternative criteria and Industry High-Level Group (IHLG). factors that could be taken into The Secretariat would consolidate all account to ensure recognition of relevant cybersecurity information for the a State in every region in these benefit of ICAO Member States and that instances. the outcomes, including best practices, — agreed that the process should retain of the Civil Aviation Cybersecurity as much flexibility as possible Conference at Singapore on 9 and 10 especially in assessing the progress a July 2015 would be shared with ICAO particular State had made in seeking and might form the foundation of new to attain the 60 per cent threshold and further work by the Organization and of effective implementation (EI) the global civil aviation community to of SARPs. In this connection, it address cybersecurity challenges to civil was understood that where a State aviation. The Council agreed with the had made significant progress in Unlawful Interference Committee(UIC) increasing its rate of EI, but had that the development of appropriate not yet attained the 60 per cent cybersecurity guidance material should threshold, it could still be considered lead in due course to related important for recognition on this basis. capacity-building initiatives to support — agreed that the instruments of States in meeting the said challenges. recognition should be identified as In addition, the Council recognized the “Council President Certificates”, to importance of establishing a dataset of ensure that they were clearly distinct aviation-related cybersecurity events from a Council President Award. on which to assess the level of risk of — agreed that where possible, the cyber-attacks from the point of view of recipients of the Certificates should both security and safety. It also noted that be invited to ICAO Headquarters in aviation security incidents are reported Montréal to participate in an official through the Acts of Unlawful Interference ceremony involving the President of Database (AUID) mechanism and that

112 ICAO has not received an official report aircraft and calls for continued work of an aviation security cybersecurity by AVSECP to sensitize States to this incident. It was understood that the threat, the Council recognized the value Secretariat’s resource requirements for that holding regional workshops on this addressing the rapidly-evolving issue subject could bring. It was understood of cybersecurity, which posed a major that the holding of any such regional challenge to the Organization, would be workshops would be subject to budgetary taken into account during the upcoming considerations. discussions of the next triennial Budget. In relation to the issue of remotely piloted It was noted that Member States could aircraft systems (RPAS), the Council also provide resources to support ICAO’s noted that there were two different work in that area. questions to be considered, with one concerning the unlawful usage of RPAS, Review of the Report of the Twenty-sixth and the second related to the security Meeting of the Aviation Security Panel threat to RPAS systems. It was understood (AVSECP/26) that the former would be considered by In relation to the issue of coordination AVSECP and that for the latter, the RPAS between the Aviation Security Panel Panel would lead multidisciplinary efforts (AVSECP) and relevant Air Navigation to coordinate the approach on this matter Commission (ANC) technical panels, the given the wide range of issues arising. Council noted that current arrangements Report of the Repository Review Group appeared to be working well and that for the conflict zone information there was no need to establish a new repository (CZIR) coordinating mechanism in this regard. Nevertheless, the Council requested The Council noted progress report by the the Secretariat to continue to explore Secretary General on the First Meeting, ways in which there could be increased on 7 April 2015, of the Repository collaboration between the AVSECP and Review Group (RRG) for the conflict zone information repository (CZIR), the ANC technical panels, such as in during which the Group’s terms of identifying possible chemical, biological reference and the implementation of the and radiological emergency procedures. CZIR had been discussed. It was noted The Council noted that the Secretariat that the Group would continue to review had undertaken to consider preparing the CZIR during its one-year evaluation guidelines for Panel chairpersons phase and to make recommendations to to strengthen the efficiency and the Council for procedural amendments effectiveness of Panel operational and system modifications. The Council arrangements. It was understood that any further agreed to delegate authority to the such guidelines would be similar to the President of the Council to review and Supplement to the Directives for Panels approve any RRG recommendations for of the Air Navigation Commission (Doc. amendments to the CZIR procedures or 7984). system functionality, on the understanding In relation to the issue of the growing that he would inform Representatives number of reported laser events on accordingly.

113 Consolidated annual report on Planning in the paper, and requested the Secretariat and Implementation Regional Groups to ensure that the best practices arising (PIRGs) and Regional Aviation Safety from the various PIRGs and RASGs are Groups (RASGs) shared across the regions; The Council: l requested States to provide sufficient l agreed that the terms of reference of all support, participation and contributions Planning & Implementation Regional to the RASGs’ Work Programmes and Groups (PIRGs) should be amended implementation activities, and requested to indicate that the basic operational the Secretariat to further monitor this requirements and planning criteria situation and ensure that RASGs continue (BORPC) no longer apply to regional air to provide added value to States to as navigation plans (ANPs); to encourage the latter’s involvement l requested the Secretariat to ensure that therein; RASG and PIRG State participants and l requested States to include in their all Member States in general have access delegations to PIRG meetings both to ICAO documents free of charge to representatives of air navigation the extent possible pursuant to ICAO’s services providers (ANSPs) and safety Publications Policy; regulation and policy officials from their l noted that digital rights management administrations; (DRM) may impact access to ICAO l requested that the next consolidated documents and that a safety assessment annual report include an update on States’ of the new DRM project should take participation in the PIRGs and RASGs, into account States’ ability to access as well as information on the status of documents to support implementation of implementation of the new ANP format; ICAO provisions, and the possible safety and impact of that project; l noted the issue raised relating to l noted the availability of the information Geographical applicability of the provided by the Asia/Pacific Search and European Union Law and especially the Rescue (SAR) Task Force as relevant to Single European Sky Regulations of the the ongoing consideration of the global North Atlantic Systems Planning Group aeronautical distress and safety system (NAT SPG) and requested the Secretariat (GADSS) concept of operation and to continue its work in that regard. requested that other regions, using an ICAO Core Principles on Consumer appropriate mechanism, provide similar information regarding their own regions; Protection l further noted, in the GADSS context, At the fifth meeting of its 205th Session, the Normal Aircraft Tracking the Council adopted the ICAO core Implementation Initiative (NATII) principles on consumer protection. The currently underway; core principles were designed as guidance l noted the outcomes of the PIRGs’ and for Member States and concerned industry RASGs’ activities and the progress made stakeholders dealing with consumer in the regional implementation of air protection matters, and in response to navigation and safety plans as described the need for regulatory and operational

114 convergence and compatibility. The EAG has met fourteen times since Recognizing the dynamic nature of the its first meeting on 6th March 2014. air transport industry, the core principles The CAEP (Committee on Aviation will be a “living document”, which will Environmental Protection) was tasked be occasionally refined and improved to assess the volumes of CO2 emissions throughout its implementation, based on from international aviation from 2018 experience and feedback received. to 2035 and beyond, based on data from The principles cover three phases of a the latest CAEP fuel trends assessment, customer’s experience: before, during estimated emissions to offset and assess and after travel. the corresponding cost impacts on international aviation, quantified the Prior to travelling, the ICAO core “reserve” for early mover and fast grower principles recommend that passengers adjustments, evaluated the distributional should benefit from sufficient levels effects of the basic calculation as of advance information and customer well as a dynamic basic calculation, guidance, given the wide variety of air investigated the impacts of least emitting transport products in the market and States exemptions and other technical associated legal and other protections exemptions. which may apply. Product and price transparency is also recommended as a The Chairperson of the EAG, presented basic customer right. report on the outcomes of the Group’s Twelfth, Thirteenth and Fourteenth During their travel, the ICAO core Meetings (EAG/12, /13 and /14) principles call for passengers to be (Montréal, 14-15 September, 7-8 provided regular updates on any special October 2015 and 12-13 November circumstances or service disruptions 2015), which had discussed draft which arise, as well as due attention in recommendations by the Committee cases of a service disruption. This could on Aviation Environmental Protection include rerouting, refund, care, and/or (CAEP) on monitoring, reporting and compensation. The core principles also verification (MRV), emissions unit call on airlines and other stakeholders criteria (EUC) and registries, as well as to have planning in place for situations the results of CAEP technical analyses of massive disruptions characterized by on various approaches for distribution of multiple flight cancellations, and reiterate obligations under a global market-based the fundamental right to fair access for measure (MBM) scheme. Information persons with disabilities. on the Secretariat work to develop After travelling, the ICAO core principles methodologies for the UNFCCC Clean stipulate efficient complaint handling Development Mechanism (CDM) for procedures be established that are clearly aviation had also been provided. The communicated to customers. Group had also considered next steps Environment Advisory Group (EAG) – in early 2016, including future EAG Progress report meetings, the second round of Global Aviation Dialogues (GLADs) and the

115 High-level Meeting on a global MBM Member States of International Civil scheme. Aviation Organization on The Council of The Group would consider a draft ICAO (2014-16) proposal on a global MBM scheme at Part I (11) Part II (12) Part III (13) its next meeting (EAG/15) (Montréal, States of chief States which States ensuring 20-21 January 2016), and that it would importance to air make the largest geographic subsequently meet (EAG/16) [Montréal, transport contribution to Representation 24 (PM), 25 and 26 (PM) February the provision of facilities for 2016] to recommend a proposal for a international civil global MBM scheme to the Council at its air navigation next (207th) Session, for use at the said Australia Argentina Bolivia GLADs and High-level Meeting. Brazil Egypt Burkina Faso The Council approved the convening of Canada Norway Cameroon the second round of GLADs during the China India Chile period from 21 March to 8 April 2016 France Mexico Dominic Republic in Regional Offices or host States, to Germany Nigeria Kenya familiarize participants with the said Italy Saudi Arabia Libya proposal for a global MBM scheme and Japan Singapore Malaysia to receive initial feedback thereon; and Russian South Africa Nicaragua approved the convening of the High-level Federation Meeting on a global MBM scheme at United Kingdom Spain Poland ICAO Headquarters in Montréal from 11 United States Portugal Republic of Korea to 13 May 2016 to discuss draft Assembly Venezuela United Arab Resolution text on a global MBM Emirates scheme and make recommendations to United Republic of Tanzania the Council at its 208th Session. It was informed that each GLAD would be open to participants from all Member States and relevant international organizations. It was further noted that the said High-level Meeting on a global MBM scheme would be conducted in all six working languages of the Organization and that the Council would have the opportunity to review and approve the Agenda, as well as the invitations to observer organizations.

116 ANNEXES TO THE CHICAGO Annex 12—Search and Rescue CONVENTION Annex 13—Aircraft Accident and Incident Annex 1— Personnel Licensing Investigation Annex 2— Rules of the Air Annex 14—Aerodromes Annex 3 — Meteorological Service for Internat Annex 15—Aeronautical Information Services ional Air Navigation Annex 16—Environmental Protection Annex 4—Aeronautical Charts Annex 17—Security (Safeguarding Annex 5—Units of Measurement to be Used in International Civil Aviation Against Acts of Air and Ground Operations Unlawful Interference) Annex 6—Operation of Aircraft Annex 18—The Safe Transport of Dangerous Goods by Air Annex 7—Aircraft Nationality and Registration Marks Annex 19—Safety Management Annex 8 —Airworthiness of Aircraft Annex 9—Facilitation v v v Annex 10—Aeronautical Telecommunications Annex 11—Air Traffic Services

117 ANNEXES TO THE CHICAGO Annex 12—Search and Rescue CONVENTION Annex 13—Aircraft Accident and Incident Annex 1— Personnel Licensing Investigation Annex 2— Rules of the Air Annex 14—Aerodromes Annex 3 — Meteorological Service for Internat Annex 15—Aeronautical Information Services ional Air Navigation Annex 16—Environmental Protection Annex 4—Aeronautical Charts Annex 17—Security (Safeguarding Annex 5—Units of Measurement to be Used in International Civil Aviation Against Acts of Air and Ground Operations Unlawful Interference) Annex 6—Operation of Aircraft Annex 18—The Safe Transport of Dangerous Goods by Air Annex 7—Aircraft Nationality and Registration Marks Annex 19—Safety Management Annex 8 —Airworthiness of Aircraft Annex 9—Facilitation vvv Annex 10—Aeronautical Telecommunications Annex 11—Air Trafic Services

Tirupati Airport

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