Asia-Pacific Quick Response Centers
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Asia-Pacific Quick Response Centers Maintenance and Repair • On-Site Services Parts and Components • Pump Retrofits and Upgrades Seal Change-Outs and Upgrades Experience In Motion Flowserve QRC Capabilities Flowserve Quick Response Centers are strategically Premier, Value-Added Services located to ensure that a QRC is within hours of With unequaled product knowledge, design expertise most major industrial customer locations. This and manufacturing capabilities, the Flowserve QRCs allows rapid response to customer needs by specialize in value-added repair services. QRC providing same day delivery of standard parts. engineers and technicians service most types of Special parts can be delivered in days instead of equipment, including pumps, motors, compressors, weeks. With the help of Flowserve QRCs, plant agitators, valves and seals. The dynamic range of managers are able to maximize plant uptime and services offered by the QRCs include: profitability. • Maintenance, repair and inspection service Repair Service and Technical Support • Pump upgrades, re-rates and retrofits for Asia-Pacific • Parts and components supply • Seal change-outs, upgrades and repairs The Flowserve Asia-Pacific Quick Response • Overhaul, outage and mechanical service Centers (QRC) focus on providing customers with • Installation and commissioning service uncompromising service and support. • On-site repair and diagnostic services • Contract maintenance The QRCs are staffed by highly skilled engineers • Field supervision and technicians who are available around the clock, • Service maintenance contract seven days a week to respond to customer queries, troubleshoot problems and provide reliable solutions. Strength of Experience, Commitment to Excellence Flowserve, through the Quick Response Centers, serves customers in Asia-Pacific from various industries daily to ensure superior equipment performance and service life. Key industries currently served by the Asia-Pacific QRCs include: • Oil and gas production • Hydrocarbon processing • Chemical processing • Water resources 2 • Power generation • General industry flowserve.com Pump & Seal QRC Pump QRC Seal QRC 7 14 MALAYSIA NEW ZEALAND 13 1. Balakong (Seal) 15. Auckland (Seal) 2. Kemaman (Seal) 16. Christchurch (Pump) 8 12 3. Malacca (Seal) 9 4. Kuantan (Pump) AUSTRALIA 17. Castlemaine (Pump) 11 SINGAPORE 18. Henderson (Seal) 24 10 5. Tuas (Pump) 19. Wetherill Park (Pump) 6. Changi (Seal) 20. Seven Hills (Seal) 28 21. Darwin (Seal) 27 CHINA 22. Townsville (Seal) 7. Dalian (Pump & Seal) 23. Mulgrave (Seal) 26 7 4 8. Shanghai (Seal) 1 2 29 9. Suzhou (Pump & Seal) INDIA 16 15 6 24. Vadodara (Pump) TAIWAN 9 14 10 11 3 5 10. Kaohsiung (Pump & Seal) INDONESIA 8 13 11. Mailiao (Seal) 25. Jakarta (Pump & Seal) 12 27 25 JAPAN THAILAND 29 30 32 21 26. Rayong (Pump & Seal) 12. Osaka (Seal) 31 13. Kawasaki (Pump & Seal) 4 22 VIETNAM 1 2 SOUTH KOREA 27. Dung Quat (Seal) 6 3 14. Cheonan (Pump) 5 PHILIPPINES 28 28. Cavite (Pump & Seal) 25 20 18 BRUNEI 26 29. Brunei (Pump & Seal) 17 19 15 Pump & Seal QRC 23 20 Pump QRC 16 3 19 24 23 Seal QRC 17 22 21 18 MALAYSIA NEW ZEALAND 1. Balakong (Seal) 17. Auckland (Seal) 2 . Kemaman (Seal) 18. Christchurch (Pump) 3. Malacca (Seal) AUSTRALIA 4. Kuantan (Pump) 19. Welshpool (Pump) SINGAPORE 2 0. Henderson (Seal) 5. Tuas (Pump) 21. Mulgrave (Pump) 6. Changi (Seal) 2 2. Mulgrave (Seal) 23. Wetherill Park (Pump) CHINA 24. Marayong (Seal) 7. Dalian (Pump & Seal) 25. Darwin (Seal) 8. Huizhou (Pump) 26. Townsville (Pump & Seal) 9. Shanghai (Seal) 10. Chongqing (Seal) INDIA 11. Ningbo (Seal) 27. Vadodara (Pump & Seal) TAIWAN INDONESIA 12. Kaohsiung (Pump & Seal) 28. Jakarta (Pump & Seal) 13. Mailiao (Seal) THAILAND JAPAN 29. Rayong (Pump & Seal) 14. Osaka (Seal) VIETNAM 15. Kawasaki (Pump & Seal) 30. Quang Ngai QRC (Seal) KOREA 31. Dong Nai (Pump & Seal) 16. Cheonan (Pump) PHILIPPINES 32. Manila (Pump & Seal) China: 3 QRCs China 8 China 7 Shanghai QRC (Seal) Dalian QRC (Pump & Seal) Block B, 255 Guiqiao Road, Jinqiao Development No.5-2, Fenghui Int’l Ind. Park, No.IIIB-3, Area B2, Zone (Jinqiao Science Park), Dalian Free Trade Zone, Dalian, Liaoning Province, Shanghai, 201206, China 116600, China Tel: (86 21) 3865 4800 Tel: (86 411) 3924 1919 Fax: (86 21) 5081 1781 Fax: (86 411) 3924 1991 China 9 Suzhou QRC (Pump & Seal) No. 26 Lisheng Road, Suzhou Industrial Park, Suzhou, Jiangsu Province, 215026, China Tel: (86 512) 6255 2388 Fax: (86 512) 6255 3702 India: 1 QRC India 24 Vadodara QRC (Pump) Plot No. E-92, Manjusar GIDC, Savli Village, Dist. Vadodara, Gujarat, 391775, India Tel: (91 26) 6726 3700 Fax: (91 26) 6726 3709 Southeast Asia: 11 QRCs Malaysia 1 Indonesia 25 Balakong QRC (Seal) Jakarta QRC (Pump & Seal) No.14B, Jalan CJ 1/3, Jl. Pulokambing, Blok OR No.5, Jakarta Industrial Kawasan Perusahaan Cheras Jaya, 43200, Estate Pulogadung, Balakong, Selangor, Malaysia Jakarta, Timur, 13920, Indonesia Tel: (60 3) 9086 2168 Tel: (62 21) 4683 0105 Fax: (60 3) 9076 7551 Fax: (62 21) 4683 0205 Malaysia 2 Thailand 26 Kemaman QRC (Seal) Rayong QRC (Pump & Seal) Lot B13, Kawasan Perindustrian MIEL, 13 Soi G14 Eastern Industrial Estate, Jakar Phase III, Cukai, Kemaman, 24000, Pakornsongkorhrat Road, Maptaphut, Terengganu, Malaysia Muang, Rayong, 21150, Thailand Tel: (60 9) 868 5053 Tel: (66 38) 673 888 Fax: (60 9) 868 5051 Fax: (66 38) 673 889 Malaysia 3 Vietnam 27 Malacca QRC (Seal) Dung Quat QRC (Seal) No. 2 Jalan Berkat 1, Taman Malim Jaya, 75250, Tuyet Diem Hamlet, Binh Thuan Commune, Binh Malacca, Malaysia Son District, Quang Ngai Province, Vietnam Tel: (60 6) 336 6477 Tel: (84 55) 3618 787 Fax: (60 6) 336 6479 Fax: (84 55) 3618 786 Malaysia 4 Philippines 28 Kuantan QRC (Pump) Manila QRC (Pump & Seal) Lot. A7, Jalan Gebeng 3/2, Block 6-H1, South Coast Industrial Estate Kawasan Perindustrian Gebeng, 26080, Kuantan Governor’s Drive, Bancal, Carmona, Cavite 4116, Pahang, Malaysia Philippines Tel: (60 9) 583 3203 Tel: (63 46) 413 2595 Fax: (60 9) 583 3215 Fax: (63 46) 443 9061 Singapore 5 Brunei 29 Tuas QRC (Pump) *Brunei QRC (Pump & Seal) 10 Tuas Loop, 637345, Singapore Tel: (65) 6771 0600 Fax: (65) 6862 2329 4 Singapore 6 Changi QRC (Seal) 33 Changi South Avenue 2, 486445, Singapore Tel: (65) 6544 6800 Fax: (65) 6214 0541 * Under construction. Photo to be loaded at a later date. flowserve.com Pump & Seal QRC Asia-Pacific QRC Network Pump QRC Seal QRC 7 14 13 8 12 9 7 11 16 10 15 24 9 14 10 11 28 8 13 27 12 27 26 29 30 32 1 4 2 29 31 4 6 1 2 6 3 5 3 5 28 25 25 21 26 22 20 19 24 23 17 22 21 18 20 18 17 19 15 Pump & Seal QRC 23 Pump QRC 16 5 Seal QRC MALAYSIA NEW ZEALAND 1. Balakong (Seal) 17. Auckland (Seal) 2 . Kemaman (Seal) 18. Christchurch (Pump) 3. Malacca (Seal) AUSTRALIA 4. Kuantan (Pump) 19. Welshpool (Pump) SINGAPORE 2 0. Henderson (Seal) 5. Tuas (Pump) 21. Mulgrave (Pump) 6. Changi (Seal) 2 2. Mulgrave (Seal) 23. Wetherill Park (Pump) CHINA 24. Marayong (Seal) 7. Dalian (Pump & Seal) 25. Darwin (Seal) 8. Huizhou (Pump) 26. Townsville (Pump & Seal) 9. Shanghai (Seal) 10. Chongqing (Seal) INDIA 11. Ningbo (Seal) 27. Vadodara (Pump & Seal) TAIWAN INDONESIA 12. Kaohsiung (Pump & Seal) 28. Jakarta (Pump & Seal) 13. Mailiao (Seal) THAILAND JAPAN 29. Rayong (Pump & Seal) 14. Osaka (Seal) VIETNAM 15. Kawasaki (Pump & Seal) 30. Quang Ngai QRC (Seal) KOREA 31. Dong Nai (Pump & Seal) 16. Cheonan (Pump) PHILIPPINES 32. Manila (Pump & Seal) Asia-Pacific QRC Network Pump & Seal QRC Pump QRC Seal QRC 7 14 13 8 12 9 11 7 24 10 16 15 28 9 14 27 10 11 26 8 13 4 12 1 2 29 27 29 30 32 6 31 4 3 5 1 2 6 3 5 25 28 21 25 22 26 20 19 24 23 17 20 22 21 18 18 17 19 15 Pump & Seal QRC 23 Pump QRC 16 Seal QRC 6 MALAYSIA NEW ZEALAND 1. Balakong (Seal) 17. Auckland (Seal) 2 . Kemaman (Seal) 18. Christchurch (Pump) 3. Malacca (Seal) AUSTRALIA 4. Kuantan (Pump) 19. Welshpool (Pump) SINGAPORE 2 0. Henderson (Seal) 5. Tuas (Pump) 21. Mulgrave (Pump) 6. Changi (Seal) 2 2. Mulgrave (Seal) 23. Wetherill Park (Pump) CHINA 24. Marayong (Seal) 7. Dalian (Pump & Seal) 25. Darwin (Seal) 8. Huizhou (Pump) 26. Townsville (Pump & Seal) 9. Shanghai (Seal) 10. Chongqing (Seal) INDIA 11. Ningbo (Seal) 27. Vadodara (Pump & Seal) TAIWAN INDONESIA 12. Kaohsiung (Pump & Seal) 28. Jakarta (Pump & Seal) 13. Mailiao (Seal) THAILAND JAPAN 29. Rayong (Pump & Seal) 14. Osaka (Seal) VIETNAM 15. Kawasaki (Pump & Seal) 30. Quang Ngai QRC (Seal) KOREA 31. Dong Nai (Pump & Seal) 16. Cheonan (Pump) PHILIPPINES 32. Manila (Pump & Seal) flowserve.com North Asia: 5 QRCs Taiwan 10 Japan 13 Kaohsiung QRC (Pump & Seal) Kawasaki QRC (Pump & Seal) No. 133 Beiping Road, Fengshan City, Kaohsiung, 4-3, Kojima-cho, Kawasaki-ku, 830, Taiwan Kawasaki City, Kanagawa, 2100861, Japan Tel: (886 7) 790 2800 Tel: (81 44) 280 3805(pump)/ 3853(seal) Fax: (886 7) 790 2921 Fax: (81 44) 280 3865(pump)/ 3859(seal) Taiwan 11 South Korea 14 Mailiao QRC (Seal) Cheonan QRC / Nuclear Service Center (Pump) Unit B8/D4, Formosa Industrial Complex, No.1, 77-36 Seokgok-3 gil, Seongnam-myun, Mailiao, Yunlin, 638, Taiwan Dongnam-ku, Cheonan, 330891 South Korea Tel: (886 5) 681 2750 Tel: (82 41) 553 5700 Fax: (886 5) 681 2139 Fax: (82 41) 553 5707 Japan 12 Osaka QRC (Seal) Nomura Fudosan Yotsuhashi Bldg.14th Floor 1-4-4 Awaza, Nishi-ku, Osaka City, Osaka, 5500011, Japan Tel: (81 6) 6578 0620 Fax: (81 6) 6537 2189 Pacific: 9 QRCs New Zealand 15 Australia 19 Auckland QRC (Seal) Seven Hills QRC (Seal) 23C Rennie Drive, Airport Oaks, Auckland, 2022, Unit 19, 167 Prospect Highway, NSW 2147, New Zealand Australia Tel: (64) 9 2571 270 Tel: (61) 2 8822 7100 Fax: (64) 9 2571 277 Fax: (61) 2