Leadership Lessons from the Military in Building a Successful

Leadership Challenges (2018) 7/23/2018

Leadership Lessons From The Military In Building A Successful Organization Arl Van Moore, MD, FACR, FSIR, FAHA Chairman and CEO, Strategic Radiology Former President and Chair, Charlotte Radiology

No ACCME Financial Disclosures

Other Personal Disclosures

Chairman and CEO Strategic Radiology Interventional and Diagnostic Radiologist - Charlotte Radiology

Board Member IBM Watson Imaging Advisory Board

Learning Objective

• Examine Some Components of Military Leadership Techniques and How These Techniques Can Be Adapted by Medical and Radiology Practices

• Examine How These Techniques and Ideas Can Be Adapted to Radiology Practices

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What Leadership Lessons Can Physicians Take From The Military To Be Better Leaders Of Their Imaging Practices and Their Respective Practices Better Providers of Imaging Care to Their Patients?

Military Leadership Lessons

• Date Back to the 5th Century BC • Sun Tzu, The Art of War.

How Quickly Did Military Strategy And Leadership Change?

• It Depended on the Technology of the Time

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How Quickly Did Military Strategy And Leadership Change?

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How Quickly Did Military Strategy And Leadership Change? VUCA Volatility, Uncertainty Complexity or Ambiguity

How Quickly Did Military Strategy And Leadership Change? VUCA Underscores the importance of strategic decision-making, readiness planning, risk management, and situational problem- solving

Hugh Courtney, Strategy Under Uncertainty, McKinsey, 6/2000

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• Visualizing Sun Tzu's The Art of War - Harvard Business Review. HBR 2/18/15

• Tommy Chen: Using Sun Tzu's Art of War in Business HBR 4/28/17

Two Areas of Seal Team Leadership Focus

Team Leadership & Expectations

Individual Leadership & Expectations

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Teamwork

• Talent wins games, but teamwork and intelligence win championships • Michael Jordan • Google Search – Business Innovation and Reinvention

• USA Olympic Basketball Team – 2004 • Bronze Medal behind Argentina and Italy

Teamwork

• Teamwork is the top priority • Vision • Who are you as a team and what are the guiding principles • Common Purpose • Why??? Why is the team working together in the first place?

Teamwork

• Culture • Working to act as a collective aligning actions, behavior and decisions • Leadership and Followership built on a understood team core values • Leadership is a shared responsibility in everything that the team does

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Teamwork

• Diversity

• Team Member Skills

• Team Member Makeup/Diversity

Teamwork

• Meticulous Planning • Strategic level • Goals • Plan execution • Time management, mission execution, plan completion

• Multiple backup and contingency plans for multiple scenarios

Teamwork

• Meticulous Preparation and Rehearsal • Clear set of objectives and expectation • Defined roles, defined objectives and specific mission rules of engagement • Plan, practice, debrief and critique • Execution becomes so familiar so that you are trained to be able to react to the unexpected

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Teamwork

• Communication • Navy Seals. - “Move, shoot, communicate” • Probably should be at the top of the list • Communication critical in understanding the big picture, vision, purpose, in developing culture, understanding the individual’s specific roles, in making critical changes in plan execution(audibles), how each individual is contributing and participating in the collective and how the organization can improve

Teamwork

• Relationships • Self awareness, understand your own as well as your teams strengths and weaknesses • The ”Team” works to correct and fill in the grey areas • Emotional Intelligence • Effective communication is 7% the words that are said and 93% is tone and body language

Individual Leadership

• Lead From The Front • Be Humble - ”Leaders Eat Last” • Surround yourself with the best talent available, then…....listen to them.

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Individual Leadership

• Allow/Encourage Innovation Once Basic Boundaries Are Set • Trust • Delegate • Provide the environment for both the team and individual to succeed.

Individual Leadership

• Be Transparent and Encourage Transparent Feedback • Culture where everyone has a voice and is comfortable in being able to speak up

• Promote culture of honesty and uncompromising integrity

Individual Leadership

• Don’t fear failure, but don’t fail to learn from it

• Don’t fail to accept and own your own failures

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Individual Leadership

• Learn to be comfortable being uncomfortable

• The only easy day was yesterday.