Peterborough City Council Home Service Delivery Team

Belinda Child - Head of Housing, Prevention and Wellbeing Carol Farrar Team Manager Therapy Services Peterborough City Council Home Service Delivery Team

• The Service brings together teams across Adult Social Care and Housing • Focuses on keeping people living in their homes independently and safely for as long as possible • ‘One stop shop’ approach for clients which looks at both their ability to carry out activities of daily living and their physical home environment Home Service Delivery Team

The service brings together

● Reablement ● Therapy Services (including sensory impairment and assistive technology) ● Care and Repair Home Improvement Agency ● Housing Programmes Reablement

• Therapy led • Short-term support service • Designed to help maintain independence at home or increase independence following a period of ill health and/or planned or unplanned hospital admission • The main focus is on improving people’s health and well-being, autonomy and confidence through providing support and encouragement to meet identified goals thereby reducing the need for ongoing care and support • Ensure all clients have the most appropriate Technology Enabled Care in place Care and Repair Home Improvement Agency

• Care and Repair is Peterborough City Council’s in-house Home Improvement Agency. Its purpose is to provide assistance and support to disabled adults and children, elderly, frail and vulnerable residents to adapt, repair and maintain their homes to enable them to live safely and independently • Disabled Facility Grants • Repair Assistance Grants • Relocation Grants • Minor Aids and Adaptations • Advice and practical support such as state benefit entitlement checks Care and Repair Home Improvement Agency

• Referrals to heating and insulation schemes • Handyperson Service • Self funded adaptations & repairs • Work with the Fire Service to ensure all homes have smoke detectors • Refer to voluntary organisations Housing Programmes

• Are responsible for the monitoring of the capital programmes and the decision making process on the most suitable course of action for both grant funded adaptations and remedial repairs to address high risk poor property condition, including the feasibility of large scale, complex adaptations or alternative housing solutions to meet residents long term housing needs. • Deliver energy efficiency and fuel poverty projects both directly and with external partners, in particular Peterborough’s award winning LEAP scheme • Links in with health multidisciplinary teams • Hoarders Local Energy Action Partnership (LEAP)

Free home visit from a qualified home Energy Advisor which can: • Help check if you are on the cheapest energy tariffs • Install free simple energy saving measures • Give day to day energy efficiency hints and tips • LEAP

• Arrange a free telephone advice service to help with benefits, debt and other money problems • Refer for further energy efficiency improvements such as loft insulation or a new boiler • telephone number 0800 060 7567 (freephone) • www.applyforleap.org.uk Handyperson Service

• The Handy Person service is designed to assist elderly and disabled people to continue living independently. It focuses on preventing/reducing falls, trips and slips and speed up hospital discharge • It delivers a range of small practical help, for people over 65 years of age and/or disabled and not living with an abled bodied person of working age, unless they are a full time carer. Handyperson Service

• The service is also open to single parents of disabled children. • The work can include things such as installation of grab rails, moving beds downstairs, installation of key safes, security lighting, stair rails, curtain poles, replacing electrical fuses, small electrical system repair Therapy Services

• Provides assessment of daily function with people with sensory, physical and/or learning disability and their carers • Assists with continuing rehabilitation /reablement of a person who has for example been newly registered with a sensory impairment, recovering from a period of ill health or injury or who has had a deterioration from an existing long term condition • They will agree a programme of activities to improve function with the person, teach adaptive techniques and identify and order equipment as part of the overall enablement of people they are working with, including assessing for disabled facilities grants/minor aids and adaptations TEC Technology Enabled Care (also known as Assistive Technology) covers a wide variety of equipment, devices and ‘apps’ that promote independence, enabling a person to live at home for longer.

We always look at the simple solutions first, can we tweak an existing routine in place? Add written or verbal prompts?

Before looking at the more complex solutions or equipment. What are the benefits of TEC?

• People maintaining their independence • Manage or minimise risk • Less reliance on friends, family members, carers - Prevention of carer breakdown • Support early hospital discharge • Delay or prevent residential care • Preventing unnecessary care packages • Potential reduction of existing care packages, enabling those who have lost their independence and who may be more restricted by their reliance on carers, to become more confident and independent in certain areas of their lives Simple intervention

• Patient medication record chart • Tick chart • Reminder chart/poster • Labels changed to give times of day rather than “daily” • Keeping medicine visible • Keeping medicine in a suitable place e.g near cereal box to remind self in morning • Mobile phone alarms • Dosett boxes for self or friends/family to fill

✔ ✔ Moderate intervention

• Medication put into easy to open bottles (non child proof) • Large print labels • Pharmacy delivery of medicines • Pharmacy ordering medicines if appropriate • Work with pharmacy for minor changes to times of medication to suit carer calls • Providing tablets in blister packs (multi compliance aids)

ONE each morning TEC

Alarm reminders e.g Tabtimer,mobile phone or Alexa Reminder clocks e.g Rosebud or memrabel Reminder watches (vibrating) PivoTell with or without tipper 1 2 3

CONCERNS/ RISK FACTORS: CIRCUMSTANCE: INTENDED OUTCOME:

• • • • • •

• • • Sensory impairment • • • • •

TEC - Smart Flat

• Peterborough City Council in conjunction with Cross Keys Homes have a smart flat where members of the public can view a range of Technology Enabled Care products in a home environment

• The Smart flat is located at 28 Kingfisher Court, Stanground, PE2 8NZ - Visits are by appointment Visiting the TEC Smart Flat

If you are a professional and would like to visit our Smart Flat with our TEC Team, or have any general queries about TEC, you can contact the team via [email protected]

If you have a client or their carer who feel they may benefit from some TEC, and they would like to visit the Smart Flat with our TEC Team, please advise them to make contact via email to [email protected] or to ring 01733 747474 option 4 Peterborough Information Network

• All information to help you to remain living independently at home can be found on the Peterborough Information Network • http://www.peterborough.gov.uk/pin

• or ringing 01733 747474 option 4

For more information:

Belinda Child [email protected] Carol Farrar [email protected]