LUX MONTIS Vol. 5 No. 2 July 2017
ENHANCING THE COMPETENCIES OF HONEY BEE FARMERS IN ANAMBRA STATE FOR POVERTY REDUCTION
Nwankwo Clara Ukamaka (Ph.D) Faculty of Education, Department of Technology and Vocational Education Enugu State University f Science and Techology, Enugu e-mail: [email protected] Phone No: 08035527504,08111363319
ABSTRACT Enhancing the competences of honey bee farmers in Anambra State for poverty reduction is an alert toencourage the honey bee farmers to go into bee production (apiculture) as a lucrative business that will reduce poverty. The study was carried out in Anambra State. The population for the study was 108 respondents comprising 83 extension officer and 25 bee farmers in Anambra State. No sampling was made because the population was manageable. A 29 item structured questionnaire on competencies needed was used for data collection. The instrument was validated by three experts. Cronbach Alpha was used to determine the internal consistency of the instrument which yielded a reliability coefficient of 0.73. Mean with standard deviation were used to answer the research questions while t-test analysis was used for the test of the hypothesis formulated. It was found that the bee farmers possess fourteen (14) competencies examined in this study at low extent. The study also showed that the fifteen (15) ways of enhancing the competencies identified in the study were reliable enough to enhance bee farmers competencies investigated. More so, the finding regarding the null hypothesis revealed that the null hypothesis tested at 0.05 level of significance was not rejected. Therefore, bee farmers enhancement depend on the relevant and appropriate extension education adopted by extension officers in delivering the extension packages. Based on the findings some recommendations were made, which include that: bee farmers should be encouraged to develop their competencies in bee farming by involving them in learning by doing not utilizing casual workers and that extension officers should be given opportunity to upgrade their knowledge, skills and attitude from time to time through in-service training and seminar/workshops Key words: Enhancing, competency, honey bee farmers, poverty reduction
INTRODUCTION The present state of the world economic recession with its concomitant increase in youth unemployment and poverty level leaves much to be desired. Nigeria as a developing nation is worst hit in this regard. The general unemployment level and the poverty state of its citizenry are
1 LUX MONTIS Vol. 5 No. 2 July 2017 so alarming that the various stakeholders are clamoring for diversification of the economy with a lot of emphasis on Agriculture. Agriculture as indicated in Robert (2009) was historically the Nigeria’s economic base and above 70% of the work force still engages in subsistence farming. There is therefore the need for the agricultural sector to be revitalized especially such areas as apiculture (bee farming) which is a neglected area of agriculture.Adesiji andAdegoke(2008) have observed that bee keeping is a neglected area of agriculture in a developing country like Nigeria. This neglect has no doubt contributed to the level of incompetence demonstrated by the bee farmers who engage in it. Hence, the recognition of bee farming and the improvement of the sector will encourage and motivate farmers that are already in the business to improve their competences and will also attract interested individuals and farmers to enter into rearing of these unique insects known as bees for poverty reduction. Bees are of inestimable value as agent of pollination and many plants are entirely dependent on them. Kevin (2004) states that for fruits and nut crops, pollination can be a grower’s real chance to increase yield. The extent of pollination dictates the level of fruits yield. According to Yogi (2012), bees play a critical role in agriculture because four out of the five foods that people eat (fruit, vegetable, oil seeds and pulses) depend on bees for their reproduction through pollination. As a result their impact on agricultural productivity is significant and people need to be encouraged to enter into bee farming.Furthermore, Akachukwu (2008) pointed out that bees are good producers of propolis, royal jelly, pollen and honey which are valuable in producing food supplements. Bee hive products are nutrient-rich foods and have also medicinal properties. Because of these importance, it becomes necessary to enhance the bee farmers competencies in order to have good supply of bee products from bee farming. Bee farming involves manipulation of bee colony by man based on the scientific knowledge of taping the economic aspectsof bee for the purpose of increasing bee rearing for producing honey and other bee products. Bee farming can be done by all and sundry. Improving the competencies of bee farmers will attract more people into bee farming and will also make those who are already in the business to be more efficient in profit maximization. Bee farming is not difficult to embark on,because it requires little capital and the skills can easily be acquired when bee farmers are exposed to the skills through workshops/seminars by the experts (extension officers). According to Oluwatoni (2011) successful bee farming means knowing and understanding bees and what intervention they will and will not tolerate from the bee farmers. Bee farming is much like any other kind of animal husbandry, demanding regular care, maintenance and time.The only essential difference is that bees are wild creatures. Adesiji and Adegoke (2008) stated that bee farming is an occupation that combines knowledge of habit and behaviour of bees under carrying environmental condition with the efficient manipulation of special equipment by the operator. Bee faming can be practiced as an additional source of income for the farmer in rural areas and has been successfully implemented in poverty alleviation project (FAO, 2009). Since bee farming can be practiced by all and sundry, and requires little finance and space, low income earners can easily embark on it for poverty reduction if their competency is improved. Poverty is a state of being deficient in social and economic needs that make for good
2 LUX MONTIS Vol. 5 No. 2 July 2017 living. Akubueze (2002) expressed poverty as lack of resources for reasonable comfortable living. In other words, poverty is when one cannot cater for the important basic needs of life that will better his economic and social life, the person is said to be poor, unless he makes available sources to alleviate poverty. Poverty reduction was expressed by Olaitan, Asogwa and Omeh (2009) as ways of raising the standard of living of people. Bee production can be a good source of reducing poverty, if the competencies are enhanced. Enhancement in the view of Aneke (2010) is improving an individual knowledge, skills and attitude from a lower level to a higher level. Enhancement in this study means to overcome the current limitations of bee productions. Bee productions, if enhanced, will not only reduce the poverty among the bee farmers but also among other people in the society. Galesbury (2007) also explained enhancement as an activity undertaken based on meeting the targeted objective and satisfaction from lower achievement. This study viewed enhancement as improving from the low level of bee production (incompetence) to a higher level of production (competence). For bee farming to be lucrative, bee farmers need to be trained to be competent. Competency according to Olaitan (2003) implies that an individual has the required knowledge, skills and attitude in order to perform successfully at work. Grove (2003) noted that competency is a quality or state of being functionally adequate or having knowledge, skill or strength (as for a particular duty or respect). Olaitan stresses that competency is a set of defined behaviours that provide a structured guide enabling the identification, evaluation and development of the behaviours in individual employees. In the context of this study, competencies are the ability of bee farmers to perform successfully in bee farming using the required skills, knowledge and attitudes required by the occupation. Harbor and Harvis (2007) identified the following as competencies in bee farming: knowing annual bee cycle, apiary hygiene, assembling equipment, location of hive, differentiating bees from similar insects, bee development cycle, beehives and their parts, bee inspections, brood examination, cell types, feeding, finding and making the queen, keeping hive records, the honey bees as pollinators, the sources of nectar or pollen, the manipulative techniques, use of protective materials, reading brood partners, setting up apiary, swarm control, locating the flowering zone, treatment of stings, identification of unwelcome visitors, etc. When these competencies in bee farming are enhanced through training given by extension officers, there will be increase in bee production, hence they become more enterprising, thereby reduce poverty and enhance standard of living. The opinions of extension officers are pertinent in determining ways of enhancing production, competencies of bee farmers. This is because they possess expert knowledge to demonstrate the required competencies in bee farming and most appropriate methods of imparting these competencies (Idenyi, 2013).Extension officers are Agriculturalists who have bee exposed to training and retraining programme and are competent in designing and implementing farmers’ field training. Competency is experienced when training programmes such as workshops, seminars, field demonstration are organized for farmers, since education is the foundation upon which workforce and human capacity are built (Okorie, 2000). Extension officers are also professionals in agriculture products, service occupation, agricultural business and industry. They possess adequate skills and knowledge and production skills that will help in poverty reduction, especially in areas like product production. It is
3 LUX MONTIS Vol. 5 No. 2 July 2017 now worrisome that despite the importance of honey and other bee products, not many farmers are engaging in bee production for lack of requisite skills, hence the need to investigate ways of enhancing the competencies of honey bee farmers for poverty reduction in Anambra State. Research Questions The following research questions guided the study: 1. To what extent do bee farmers possess the competencies needed for bee production? 2. What are the ways of enhancing competencies of bee farmers to improve production and for poverty reduction? Hypothesis The null hypothesis below was formulated to guide the study:
Ho1: There was no significant difference in the mean responses of the bee farmers and extension officers on the ways of enhancing competencies needed for bee production. Research Method The study made use of a survey research design. A survey design according to Olaitan, Ali, Eyo and Swande (2000) is one in which the entire population or representative sample are studied by collecting and analyzing data from the group through the use of questionnaire. The design was considered suitable since the study solicited information from agricultural extension officers and registered bee farmers with the use of questionnaire on competencies possess by bee farmers for bee production and ways of improving the bee farmers’ competencies for poverty reduction The area of the study was Anambra State.Anambra State has four Agricultural Zones with twenty one local government areas. The agricultural zones are: Aguata Zone, Awka Zone, Otuocha Zone and Onitsha Zone. The population for this study was 108 respondents made up of 83 extension officers and 25 registered bee farmers drawn from the four agricultural zones of Anambra State, (Statistics Unit ANADEP Office Awka, 2015). The entire population was used because the population was manageable therefore no sampling was made. A twenty-nine (29) structured questionnaire items got from the literature review for the study was used to collect data from the respondents. The questionnaire was divided into two sections to cover the extent of competencies possess by bee farmers, to be answered by bee farmers, and ways of enhancing competencies needed for bee production, to be supplied by extension officers and bee farmers. Each questionnaire item has four point rating scale of Very High Extent (VHE) High Extent (HE), Low Extent (LE) and Very Low Extent (VLE) for Research question oneand Strongly Agree (SA) Agree (A), Disagree (D) and Strongly (SD) for Research question two. Nominal values such as 4, 3, 2 and 1 were respectively assigned to each response category. The instrument was validated by three experts, one from Department of Technology and Vocational Education and the other one from Science and Computer Education all from Enugu State University of Science and Technology (ESUT) and another person from Department of Animal Science, Faculty of Agriculture, University of Nigeria Nsukka (UNN). Each of these validates was given a copy of the instrument for validation. Based on their constructive criticism
4 LUX MONTIS Vol. 5 No. 2 July 2017 and suggestions, amendments were made on the instrument before the final copy was produced and used for the study. The reliability of the research instrument was determined using Cronbach Alpha. The computation yielded reliability indices of 0.75 and 0.78 for sections A and B respectively and overall index of 0.73 which is high enough to permit the conclusion that the instrument was reliable. A total of 108 copies of the questionnaire were administered on the respondents by researcher with four research assistants that were selected from each of the four agricultural zones. They were selected based on their familiarity with the study area. One hundred and five (105) copies were properly completed and returned and used for data analysis, hence 97% return rate was achieved. The Mean with standard deviation was used to answer the research questions while the t- test statistics was used to test the hypothesis at 0.05level of significance and at the appropriate degree of freedom. The decision was based on the mean cut-off point of 2.50. Any item with a mean score of 2.50 and above was regarded as High Extent (HE) or Agreed (A) while any item below 2.50 was regarded as Low Extent (LE) or Disagree (DA).Items with a standard deviation less than 1.98 are regarded as very close to the mean, since statistically ± 1.96 in a normal curve tail is accepted. When the calculated t-value is more than the tabled value, the hypothesis for that item was rejected and is significant otherwise, the hypothesis was not rejected. Research Question 1: To what extent do bee farmers possess the competencies needed for bee production? The result of the data analysis on Table 1 shows that bee farmers posses all the 14 competencies needed for bee production in a low extent. This was revealed by the mean ratings ranging between 1.08 and 1.72 of the respondents. However, the closeness of the responses was revealed in the low standard deviation of the items as shown in the Table. This implies that the bee farmers’ competencies needed to be improved since none of the competencies received a mean rating at high extent. Research Question 2: What are the ways of enhancing competencies of bee farmers to improve production and for poverty reduction? Hypothesis : There was no significant difference in the mean responses of the bee farmers and extension officers on the ways of enhancing competencies needed for bee production. The results presented in Table 2 for ways of enhancing bee farmers’ competencies for bee production shows that the mean responses of extension officers range between 2.70 and 3.84 and bee farmers’ mean responses range between 2.52 and 3.72. It can be seen that all these mean ratings fall within the weighted mean values for “Agree” decision. Furthermore, the overall mean of the respondents fall between 2.61 and 3.76 which indicates agreement to all the items investigated as ways of improving the bee farmers’ production competencies. The standard deviation which ranges from 0.49 to 0.98 indicates uniformity in their responses. This implies that the fifteen items identified in this section were viable enough to enhance the bee farmers competencies needed for honey bee production in Anambra State. The results of the analysis regarding the ways of enhancing competencies needed by bee 5 LUX MONTIS Vol. 5 No. 2 July 2017
Table 1: The Extent to which bee farmers possess the competencies needed for bee production
VHE HE LE VLE S/N Competencies needed for bee production Sd Dec (4) (3) (2) (1) LE 1 Locating a bee hive in a site free from noise 3 2 5 15 1.72 1.06
Sitting hive near a place with flowering
plant/forage so as to get enough pollen for 0 2 3 20 1.28 0.61 LE 2 food Sitting hive in a place free from predator 3 1 1 5 18 1.40 0.76 LE (pests and parasites) Providing adequate security in the area to 4 0 0 4 21 1.16 0.37 LE safe-guard the honey Sitting hive in an area free from weather 5 0 1 8 16 1.40 0.58 LE hazard Collection of wood and slate to prepare bee 6 0 0 2 23 1.08 0.28 LE box Fastening the plank with glue to form a box 7 0 2 3 20 1.28 0.61 LE measuring 100cm by 45cm by25cm LE 8 Using the slate to cover the box 0 3 5 17 1.44 0.71
9 Making opening in the box for entrance 1 3 3 18 1.48 0.87 LE Introducing bee wax on the floor of the 10 wooden box to make the box comfortable 1 0 4 20 1.28 0.68 LE for the swam Putting the right bee bait such as sugar, 11 palm wine or any other sweetener in the 0 0 2 23 1.08 0.28 LE hive to attract bees Making the hive smell familiar by rubbing LE 12 0 2 4 19 1.32 0.63 old brown comb pieces that may attract bees Capturing the queen bee from a natural LE 13 swarm hanging from a tree into a match box 2 3 2 18 1.56 1.00
or buy from supplier Placing the queen bee under a hive to 14 spread its special scent to attract other bees 1 1 3 20 1.32 0.75 LE and placing the swam into the hive farmers for bee production presented in the same table 2 above shows that the calculated t-value of -1.88 and 1.53 are less than the critical value at 0.05 level of significance. The null hypothesis was therefore, not rejected. Hence, it can be deduced that there is no significant difference between the mean responses of bee farmers and extension officers on the ways of enhancing competencies needed by bee farmers for bee production. Discussion of findings The result of the study revealed that fourteen (14) items for competencies possessed for bee production by bee farmers are in low extent. Among these competencies were setting beehive near a place with flowering plant/forage so as to get enough pollen for food, setting beehive in a place free from predators (pests and parasites) and locating beehive in a site free from noise. The null hypothesis tested indicated that there was no significant difference in the opinion of bee farmers and extension officers regarding the ways of enhancing bee farmers’ production competencies. The finding was inline with the finding of Idenyi and Owo (2013) in enhancing management competencies of honey bee farmers for sustainable production in Ebonyi State, where 6 LUX MONTIS Vol. 5 No. 2 July 2017
Table 2: T-test result and the mean with standard deviation of responses of extension officers and bee farmers on the ways of enhancing competencies of bee farmers for poverty reduction Ways of enhancing competencies Extension Bee S/N of bee farmers for poverty Officers Farmers g Sdg Dec df t-cal t-tab Dec reduction Sd Sd Teaching the farmers how to prepare 15 home for bees by building a wooden 3.39 0.76 3.24 0.88 3.32 0.82 Acc 106 0.81 1.98 NS hive with stand or a clay pot with stand Educating the farmers on how to 16 manage the bee production in a safe 3.43 0.93 3.64 0.49 3.54 0.71 Acc 106 -1.07 1.98 NS and healthy environment Drilling them on how to select bees 17 from the supplier or buying a nucleus 3.76 0.53 3.72 0.45 3.74 0.49 Acc 106 0.33 1.98 NS colony or on established colony Teaching the farmers how to plant 18 good pollen close to the bees for them 3.82 0.39 3.64 0.81 3.73 0.60 Acc 106 1.53 1.98 NS to forage on Educating the farmers on how to raise 19 3.53 0.99 3.28 0.79 3.41 0.89 Acc 106 1.15 1.98 NS queen bees to sell to other bee keepers Training the farmers on how to feed 20 the bees regularly at early stage for few 3.67 0.77 3.60 0.50 3.64 0.64 Acc 106 0.46 1.98 NS weeks using sugar solution Informing the farmers how to protect bees from sunlight to maintain 21 3.73 0.63 3.52 0.87 3.63 0.75 Acc 106 1.37 1.98 NS optimum temperature and maintain high yield Instructing the farmers on how to 22 3.80 0.51 3.68 0.75 3.74 0.63 Acc 106 0.88 1.98 NS avoid overcrowding and drought Training the farmers on how to use protective materials like smokers, bee 23 suits, a pair of boots, a pair of gloves, 3.84 0.53 3.68 0.63 3.76 0.58 Acc 106 1.30 1.98 NS bee veils while working in the hive or around the bee hive Teaching the farmers some harvesting 24 skills to avoid damaging the bees and 3.52 0.61 3.44 0.58 3.48 0.60 Acc 106 0.57 1.98 NS wasting the honey Directing the farmers on how to keep 25 bees in a small garden (back-yard, 3.10 0.86 3.24 0.83 3.17 0.85 Acc 106 -0.74 1.98 NS school garden) Teaching farmers how to identify bee 26 3.17 0.93 2.84 1.03 3.00 0.98 Acc 106 1.51 1.98 NS diseases Educating farmers on how to 27 distinguish between bees, wasps and 3.18 1.00 3.32 0.75 3.25 0.88 Acc 106 -0.65 1.98 NS other insects Teaching the farmers how to read pesticide labels and determining which 28 2.98 1.09 3.40 0.50 3.19 0.80 Acc 106 -1.88 1.98 of them is safe to use around the bee NS house Informing and encouraging the farmers 29 to attending programmes and 2.70 1.02 2.52 0.91 2.61 0.97 Acc 106 0.79 1.98 NS workshops on bee production – mean, Sd – Standard deviation, g - grand mean, Sdg – grand standard deviation, NS – not significance, Dec - Decision they found that the fifteen (15) competencies examined were possessed at low level by the bee farmers to permit efficient production capacity in honey bee keeping. The findings also agreed with Falusi (2000) who identified that possession of efficient management skills of livestock and mini-livestock (bee) was paramount for the success of the enterprise. Locating a bee site free from noise, sitting hive near a place with flowering plant also, Onu
7 LUX MONTIS Vol. 5 No. 2 July 2017 and Ohagwu (2010) found that the bee hive should be located on an already established farmers’ farm like oil palm plantation, orchards, cashew farm and other related sites. They also reported that an appropriate site for bee keeping should be on an already established farmer’s farm free from environment hazard. The findings on collection of wood and slate to prepare bee box, fasten the plank with glue to form a bee box measuring 100cm x 45cm x 25cm, use a slate to cover the box making the opening in the box for bee entrance, introducing bee wax on the floor of the box to cover the opening between the slated for comfortable swarming agreed with the findings of Attified (1998). He observed that appropriate wood materials should be selected in construction of bee hive, like wood that are wasp-proof, resistance to the rooting effect of rain and sun, and such wood should be reduced to parts to form a box, following a given specifications to represent a langstroth beehive. The findings of putting the right bee bait in hives to attract bees, capturing the queen bee from a natural swarm hanging on a tree into matchbox or buy from a supplies, placing the queen bee under a hive and let it spread its special scent to attract other bees and then place the swarm into the hive. The findings are inline with the findings of Onu and Ohagwu (2010) in skills required by secondary school leavers for entering into bee keeping occupation in Enugu State. where they found that stocking of bees, knowledge of swarming season of bees in any area of operation and proper preparation of beehive like coating the ridges and rough surface of beehive are essential for stocking bees. From Table 2 above, the result of the 15 items on ways of enhancing competencies needed by bee farmers for bee production. The items are teaching the bee farmers how to prepare a home for bees by building a wooden hive with stand and a clay pot with stand, educating the bee farmers on how to manage the bee production in a safe and healthy environment, drilling the bee farmers on how to select bees from the supplier or buy a nucleus or an established colony, teaching the bee farmers how to plant good pollen close by for bees to forage from, training the bee farmers on how to use protective materials like smokers, bee suit, a pair of boots, a pair of gloves, bee veil, while working in the bee hive or around the bee hive and among other were agreed as ways of enhancing competencies needed for bee production. This finding was in consonance with the finding of Adjara (1991), who found that work experience, education in schools, workshops/seminars, involving bee farmers in day to day practices of rearing bee honey, organizing and implementing retraining programmes from time to time were strategies for enhancing bee farmers’ performance in bee hive construction. It was established that the low honey production in the State could be attributed to inadequate competencies possessed by bee farmers. Furthermore, Akinyosoye (2003) identified that management was an instrument and machinery that controlled agricultural business of any kind, since success of an organization depended on how one furnished it with what is needed. This implied that bee farmers should have adequate knowledge on how to maintain and care for bee hive and other facilities in use in bee farming. More so, the degree of success in bee farming enterprise depended on the level of offering in the management competencies of the bee farmers. CONCLUSION The bee farmers did not possess adequate competencies needed for honey bee production 8 LUX MONTIS Vol. 5 No. 2 July 2017 to move the apiculture industry to sustainable production level, for this reason, many bee farmers operated with few hives while others folded hence needed to be awakened for the sake of creative employment and poverty reduction. This could be done by utilizing the ways of enhancing competencies identified in this study with respect to research question 2 of this study, since they were found to have the potential enough in enhancing the bee farmers’ competencies in honey bee production. Furthermore, this study made the contribution to wealth of knowledge in the competencies possessed by bee farmers and the ways of enhancing their competencies as shown in the summary of the findings. Recommendation Based on the findings of this study, the following recommendations were made: 1. All identified competencies and ways of enhancing the competencies of bee farmers for successful bee farming should be incorporated into the extension package for bee farmers and delivered to them proper by extension officers. 2. The Anambra State Government through the Ministry of Education/Curriculum planners should provide schools with modern bee farm equipment as instructional materials for agricultural science/ animal husbandry teachers to teach and instruct students (would-be farmers). 3. Bee farmers should be encouraged to develop competencies in bee farming by involving them through learning by doing not utilizing casual workers. 4. Extension officers should be given opportunity to upgrade their knowledge, skills and attitude from time to time through in-service training seminars/workshops. 5. Financial credit should be made available to bee farmers in kind, in the form of input or soft loan by the Federal Government. REFERENCES Adesiji, G.B. and Adegoke, M.A. (2008). Training Needs of Bee Farm Management and Products Marketability in Five Selected Local Government Areas of Oyo state. Unpublished B. Agric Thesis. Department of Agricultural Extension and Rural Development, University of Ilorin. Adjara, S.O. (1991). Beekeeping in Africa. A Food and Agricultural organization (FAO) of United National Quarterly Publication, Rome. Akachukwu, E. A. (2008). Beekeeping for Honey and Wax Production in Nigeria. The Green Magazine of National Association of Agricultural Student: University of Ibadan. Akinyosoye, E.A. (2003). Improving Rural Household through Bee Keeping in Oyo State. Paper Presented at the 9thAnnual Conference, of Agricultural Extension Society of Nigeria (AESON) held at the Conference Hall Obafemi Awolowo Unigersity, Ile Ife. 8th -11th March. Akubueze, I.F. (2002) Strategies for Improving Manpower in Vocational Educatuional for Poverty Alleviation and Sustainable National Development. Journal of Research in Science and Te c h n o l o g y Education 3(1), 15 -22. Aneke, C. U (2010) Enhancing the Professional task of Agricultural Science Teachers in Secondary Schools in Enugu State. Unpublished M.Sc Dissertation, submitted to the Technology and Vocational Education, Enugu State University of Science and Technology (ESUT), Enugu.
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Attified, M.F. (2000). A Beekeeping Guide. Washington D.C:Volunteer Technical Assistance Publisher Bojawa, O. (1998). Importance of Beekeeping and Honey Production. Keynote address at the National Training Workshop on Honey Production Technology, Umudike, Abia State, 25th February 1997. Falusi, A. J. (2000). Responding to Deforestation Productive Conservation: The World Bank, and Beekeeping in Rondonia, Brazilia. 23(1)106-119 FAO, (2009).Bees and their Role in Forest Livelihoods. A Guide to the Services Provided by Bees and the Sustainable harvesting, Processing and Marketing of their Products.Rome. Retrieved from http:// www.ftp.fao.org/.../i0842e00.pdfon 12/4/2014 Galesbury, S.V. (2007), Economical structure of beekeeping in Adana. Journal of Agriculture, Cukuroria: Cukuroria University. 10(1), 17-28 Grove, P.B. (2003). Webster’s Third New International Dictionary of English language Unabridged. USA Meriam Webster. Harbor, J., and Harris J (2007) Bees with Varroa Sensitive Hygiene Preferentially remove Mite infested Pupae aged, five days Post Capping. Journal of Apicultural Research 4(6),138-139. Kevin, J.H. (2004), Bee Benefits to Agriculture. ARS National Program Leader, Biological Control Beltville, Maryland. Idenyi, E. O (2013). Enhancing Production Competencies of Fish Farmers for Sustainable Food Security in Ebonyi State: Unpublished Ph.D Thesis, Department of Technology and Vocational Education, Enugu State University of Science and Technology, Enugu. Idenyi, E.O. and Owo, G.O (2013) Enhancing Management Competencies of Honey Bee Farmers for Sustainable Production in Ebonyi State. A Multi-Disciplinary Research Journal of Women in Colleges of Education. Maiden Edition. 333-342. Lietaer, C. (2012). Impact of Beekeeping on Forest Conservation, Preservation of Forest Ecosystem and Poverty Reduction. Solar, Master in Human development and Food Security, University Clegli Studies Roma, Italy. Okorie, J.U. (2000). Developing Nigeria Workforce. Calabar: Mackey Environs Publishers. Olaitan, S.O. (2003). Understanding Curriculum . Nsukka: Ndudi Printing Press. Olaitan, S.O, Ali, A. Eyo, E.O and Swande, K.G. ( 2000) Research skills in Education and Social Sciences. Onitsha: Cape Publishers Olaitan, S.O., Asogwa, V.C. and Omeh, R.U (2009), Competencies in Beekeeping Required by Teachers of Agricultural Science for Enhancing their Income for Sustainable Living in Enugu State. A Paper Presented at the Conference of Nigeria Vocational Education Association, University of Nigeria, Nsukka. Onu, F.M & Ohagwu, J.O. (2010). Skills Required by Secondary School leavers for Entering into Beekeeping Occupation in Enugu State. Nigerian Vocational Association Journal. 15 (1), 316 – 322. Oluwatoni, U.O. (2011) Impact of Beekeeping/Honey Hunting on Forest Species in Guinea Savannah of South Eastern Nigeria. Journal of Agricultural Extension.(3). Roberts, S. (2009) “Nigeria” Microsoft Encarta (2009), Microsoft Corporation (2008). Yogi, P.M (2012) Bees for Poverty Reduction-Welcome to Under the Mango Tree. http://www.utmt.in/bpr- programme retrieved 22/7/2012.
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ETHNIC NATIONALIM AND RESOURCE CONTROL: A CASE STUDY OF THE NIGER DELTA (1960-2012)
Eze, Marcel Onyema Ph.D Senior Research Officer National Productivity Centre Abuja, Nigeria Phone: 08033350857, 08122485508 Email: [email protected], gmail.com
ABSTRACT The oil impedes democracy claim is both valid and statisically robust; in order words oil does hurts democracy…..There is at least tentative support for three causal mechanisms that link oil and authoratianism: a rentier effect…and a modernisation effect (Ross, 2001). This assertion underscores today’s upsurge of ethnic nationalist movements and resource control in the Niger Delta region of Nigeria and their consequent suppression by the government. Oil creates an erronours illusion that a community whose soil has oil is gifted and should have a completely changed life, life without working hard, life for free. Hence, their consistent struggle for resource control. This study utilized the aid of frustration/aggression theory to observe among others that there is a nexus between the clamour for ethnic nationalism and resource control by the Niger Delta region of Nigeria. Secondary sources of data was adopted along with content analysis of written records. We recommend a proactive derivation policy and enhanced amnesty programme by Nigeria state to assuage the region. Key Words: Ethnic Nationalism, Resource Control, Government, Federalism
INTRODUCTION One of the most hotly debated issues of the Nigerian polity is the question of fiscal federalism and resource control, (Eboegbulem, 2011: 34). The history of the struggle for self determination and local autonomy by ethnic minorities of the Niger-Delta is a familiar one. What is important to note is that this struggle has its roots in the amalgamation of Nigeria as a colonial state in 1914. This relegated the people of the region to a minority status in relation to the numerically superior ethnic groups in the country. Indeed, this twin concept of fiscal federalism and resource control formed the focal points of the well-attended constitutional conference of 1957 at Lancaster House, London and the 1958 conference which led to the eventual enactment of the 1960 Independence and 1963 Republican constitutions respectively. This enshrined fundamental principles of fiscal federalism and elements of resource control arising from the present derivation percentage that 11 LUX MONTIS Vol. 5 No. 2 July 2017 the regions enjoyed. In the course of Nigeria’s political evolution, these constitutions were suspended, modified or repealed by the ruling military leadership of the country while the country was transformed into a unitary system of government with a very strong centre. With the return of democratic government and the myriads of unsolved problems that the Niger Delta has experienced, there has been a spontaneous agitation for the institutionalization of resource control and the practice of true federalism. This is in view of the underlying philosophy of federalism as a system of government where the component units of the polity participate in sharing powers and functions in a cooperative manner. The central idea about “ethnic agitations” is the quest for granting of financial autonomy to the different levels of government. Put differently, financial subordination makes mockery of the principles of fiscal federalism no matter how carefully the legal forms may be preserved (Ebegbulem, 2011: 27). The states must not permanently remain dependent on the federal government for revenue allocations. According to Aghalino (2007: 44), apart from the exclusion from mainstream politics in Nigeria, the problems of the Niger-Delta could be located in the realm of the environmental pollutions as a result of oil exploitation. From available evidence, the advent of oil industry has brought almost nothing but tremendous ecological devastation, despite being the goose that lays the golden egg, (Osaghae, 1997: 78). Environmental damages, such as through oil spills or seismic studies also aggravated the existing disaffection or created new ones. As oil production intensifies, so also did oil spills and environmental deterioration. This, as it were, impacted on the people negatively as their sources of livelihood were seriously undermined. According to the Department of Petroleum Resources, between 1970 and 1996, a total 4,835 incidents of oil spillages occurred in Nigeria. Out of the 2.4million barrels of oil spilled only 0.55 million barrels of oil were recovered, leaving net loss to the environment of 1.8 million barrels (Aghalino, 2007: 112). Undoubtedly, as a consequence of the increased oil exploration activities from the 1980s, the prospect of conflict between the people of oil producing communities, the oil majors and the federal government was intensified. One issue which appears to have spurred the anti-oil protests in the Niger-Delta, is the question of derivation as a revenue allocation formula. Saliu, (2008: 16) opined that a fixed proportion of the revenue collection in a local area should be retained in that area. For the people of the Niger-Delta, their grouse with the government is that a significant portion of the oil revenue should be returned to their areas on the basis of derivation principle. In the decade following independence, derivation played an important role in Nigeria’s fiscal federalism. It would appear that as the federal budgets were becoming increasingly dependent on oil revenue, the oil bearing regions and later states were allocated a small proportion of locally collected revenues (Saliu, 2008: 31). The fact is that the statutory distribution of revenue from the Federation Account has been controversial and contentious. It is instructive to note that, the exclusive federal jurisdiction over natural resources applies only to oil and gas, and not to cocoa, palm oil, hides and skin and solid minerals hence, the mining activities in Nasarawa State and other parts of the North have gone without Federal government confiscating the sites or requesting that royalties from such mining businesses be paid to federation account. Understandably, this appears to be the main reason for the agitation of the people of the Niger-Delta, (Welch, 1995: 67). In some sense, the oil wealth of the Niger-Delta appears to be a curse. But a scrutiny of the dialectical interplay of the issue will reveal that wealth is not a curse in itself. Rather, it is the duality of wealth and misery that bring into perspective the causes of anti-oil in the Niger-Delta region of Nigeria. It
12 LUX MONTIS Vol. 5 No. 2 July 2017 would appear that the discontentment in the Niger-Delta is driven by some interlocking historical factors. The problem in this region has had a chequered history over time. It started with the political and economic manipulation by the British, Regional, Federal and later, State Governments in the allocation and distribution of revenues. This perception has spanned generations. The point must be made that the increasing wave of community unrest and protests, which intensified in the 1990’s at the behest of the Movement for the Survival of the Ogoni People (MOSOP), and later snowballed to other parts of the Niger-Delta, are clear manifestations of discontentment with the operations of the oil firms as well as the federal government negligence of the oil bearing enclaves. Perhaps, it should be added that the actions of the people was not new or unfamiliar to the government, but the amount of publicity and international attention given to them reveals a new sophistication on their part. In all, the demand of the people illustrates the interplay of politics, economics and ethnicity within a context increasingly shaped both by access to international media and human rights concepts. The quest for resource control has been a recurring decimal in the history of the Niger- Delta region of Nigeria. This could be explained partly in the light of the historical significance of the Niger-Delta to Nigeria. Whereas in the past, it was palm oil and general merchandise, now it is crude oil and natural gas that provide the main basis for the economic existence of Nigeria both of which are predominantly present in the area. Oil, it would appear, has coloured the history of this region. The importance of the Niger-Delta oil probably explains why the British named the entire area up to Calabar, “The oil River Protectorate”. A dispassionate appraisal of the wealth of the region has shown that prosperity from oil trade in the region has brought sorrow, repression and intimidation from the successive administrations in Nigeria, be it colonial or post colonial. This study examines ethnic nationalism and resource control with a focus on the Niger-Delta Region from 1960 to 2012. Theoretical Framework In respect of the peculiarity of the Niger delta problem, we shall be exploring the concept of frustration aggression theory to explain the reasons for resurgence of ethnic nationalism and violent conflicts generated by resource control in the Niger Delta region. The centrality of oil as the source of the nation’s revenue for social, economic, political and infrastructural development creates the condition which has made oil rents transcends both power and authority in the process of the country’s development. Therefore, whichever unit that controls political power spontaneously controls the oil rents and determines its allocations. These have made it difficult for a shared political culture and common interest that will facilitate socio-political development and peaceful co-existence to evolve among the federating units in the country. The preferred theoretical canvass of analysis for this study which is frustration aggression theory has protagonist with basic assumptions: Dollard et al. (1939) posited “that the occurrence of aggressive behavior always presupposes the existence of frustration and, contrariwise, that the existence of frustration always leads to some form of aggression”. Nicky (1998:50-53) alluding to Dollard et al. as he submits that frustration implies ‘encountering an obstacle to some desired goal’ while aggression means behavior intended to injure the person at whom it is directed’. The opinion of Gurr as cited by Dowse and Hughes
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(1983:411) states that, Individuals and groups have goals of some sort, that much of their goal is purposive in the sense of goal-seeking and that if this behavior is not prevented in some ways the groups or individuals are likely to behave quite rationally Frustration, in this context, was specified as the thwarting of a goal response, and a goal response, in turn, was taken to mean the reinforcing final operation in an ongoing behavior sequence. At times, however, the term ‘frustration’ is used to refer not only to the process of blocking a person’s attainment but also to the reaction to such blocking. The main trust of this hypothesis is that frustration always leads to aggression but while reviewing the hypothesis, Zillmann, (1979) cited in Johan http://www.rechten.eldoc.ub.rug.nl when he submits as follows: (i) frustration instigates behavior that may or may not be hostile or aggressive. (ii) that any hostile or aggressive behavior that occurs is caused by frustration. That frustration is not a sufficient, but a necessary condition for hostile and aggression; a frustrated person may be not necessarily be hostile when dejected and tired of the process of goal attainment and decides to discontinue agitating for a believed goal. This may be as a result of lack of encouragement from the society or non-availability of needed resources to advance the agitation. Therefore, militarization of the Niger delta region is a product of deprivation from their land and natural resources, and neglect by the government that is using the region’s resources to develop other units of the country. This is directly results to abject poverty of the people of the region. While the failure of government to institute and implement a peaceful resolution in managing the resource conflict in the Niger delta caused their aggressive, hostile, antagonistic and violent behavior against all their perceived enemies. Deprivation of the region from controlling their resources or having a good share of its revenue in a federal arrangement has caused their aggression and subsequent taking laws into their hands for self defense. The utility of this theory in this study will underscore reasons for the consistent drive for ethnic nationalism and resource control by the Niger Delta region. Ethnic Nationalism Defined Nationalism has been very powerful and ubiquiton force underlying the behaviour of citizens in a nations. The concept is so great to the extent that reference to it is inescapable in discussing politics in any multi ethnic state like Nigeria. Nationalism is very comprehensive and multi-dimensional. A political force rooted in 18th Century. Europe, nationalism has come to play an important role throughout the world. For two centuries it has been one of the easiest and most effective means for regimes and leaders of National or ethnic groups to generate political support and influence. “The disintegration of the former Soviet Union and Yugoslavia in the early 1990s was as a result of upsurge of nationalism and the concerns about its roles in contemporary domestic and international politics. The disintegration of multi-national states also illuminates the underlying paradox of nationalism: it can be a force for liberation and a force for regression; for consolidation and disintegration, for ending conflicts and for bloodshed and war”(Chinonyelum).
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Nationalism which manifests itself in various forms or guises is also used for different purposes, it is an ambiguous concept. Scholars debate the meaning and role of Nationalism; political leaders and regimes may use it as a means to influence and manipulate public opinion; and the general public may regard nationalism as an emotional attachment of a mythical identity. Writing on the term Alter (1989) comments “compounding the difficulty of definition is the fact that the term has been applied to a variety of phenomena that may be related to but are distinct from nationalism: patriotism chauvinism, xenophobia, racism and popular sentiment. Nationalism is one of the concepts that defy satisfactory definitions. According to Hans (1965) the term refers to an ideology based on the notion that people who have a sense of homogeneity rooted in a conception of a shared history and common ethnicity, cultural heritage, language, or religion should be united in a single nation – state free from “alien” political, economic or cultural influence or domination. the “alien” may be internal for instance, the Russian immigrants who flooded into Estonia, Lithuania and lativa during the 50 (fifty) years of Soviet occupation, or external as was the case of Great Britian, Belgium and Portugal in relation to their colonies. In the words of Igwe (2005) Nationalism is the active consciousness of being a different nation, especially in relation with other nations or groups, the struggle by coloured nations or nationalities for collective or separate independent state-hood or any other form of self determination. He goes further to state that there are major levels of nationalism each characterized by demand for level of self determination; from any nationality for freedom from foreign rule, or international and the domestic nationalism by local opposition, the movement of the Emancipation of Niger- Delta (MEND) in the South-South region of Nigeria also Boko Haram in Northern Nigeria, the temor-tigers in Indonesia etc. According to Chaturvedi (2006) Nationalism is the belief that a particular group of people is a natural community which should live under a single political system. It is also a struggle for independence and political self – determination. Oxford Advance dictionary of Political Science (1996) sees Nationalism thus: “turns devotion to nation into principles or programmes. It thus contains a different dimension from mere patriotism which can be devotion to ones country or nation devoid of any project for political action. It goes on to say that the general feature of universal principles of nationalism is assertion of primacy of natural identity over the claims of class, religion, or humanity in general. There are also economic and political dimensions of nationalism. The economic dimension of nationalism is the belief that the ownership of control of important resources should be maintained firmly within the nation itself while the political dimension is the principal of self –determination which seek to base political life on the nation-state, a sovereign entity dominated by single nation. Nationalism according to Smith (1991) refers to an ideology based on the notion that people who have sense of homogeneity rooted in a conception of shared history and heritage, language or religion should be united in a single nation-state free of “alien” political, economic, or cultural influence or domination. The “alien” may be internal for instance, the Russian Immigrants who flooded into Estonia, Litvania and Latvia during the 50years of Soviet occupation or external as can be seen in the case of Great Britain, Belgium, or Portugal in relation to their former colonies. Nationalism according to Mills (1965) is a portion of mankind united among themselves by common sympathies which do not exist between them and any others which make them co-operative with
15 LUX MONTIS Vol. 5 No. 2 July 2017 each other more willingly than with other people, desire to be under the same government and desire that it should be a governor and desire that it should be a government by themselves or a portion. In the word of Gilchrist, (1957) Nationalism is a spiritual sentiment or principles arising from a number of people usually of the same race, resident on the same territory, sharing a common interest with common political association and common ideals of political unity. Olisa etal (1991) see Nationalism as senses of common unity, common identity and common aspirations existing among a group of people; who share some or all the following: a common territory, ethnic unity, language, history, religion, race, government and culture. Also, Laski (1957) says Nationalism “implies the sense of special unity which marks off those who share with it from the rest of mankind. That unity is the outcome of common history of victories won and traditions created by a corporate effort. There grows up a sense of kinship which binds men into oneness. They recognize their likeness, and emphasize their difference from other men. Their social heritage becomes distinctive by their own, as a man leads his own peculiar characterises to his house. They come to have an art, a literature, recognizably distinct from that of other nations. Nwankwo (1990) is of the view that nationalism is a policy designed to achieve national self-modern. Nationalism is concerned with the idea of creating and guiding a modern state organization capable of defending and advancing the interest of its citizen in the international political and economic system. Kohn (1965) opines that nationalism is an idea, an idea-force which fills man’s brain and heart with new thoughts and sentiments and drivers him to translate his consciousness into deeds of organized action. Nationalism therefore, is an ideology based on sentiment which fosters among the people, the feeling of oneness and the spirit of sharing with the group. The common feature of nationalism is the sharing of sentiments and this makes the nationals to regard themselves as distinct from any other group. It is the sentiment that predisposes them to aspire to be independent or be accorded some degree of political autonomy. Resource Control Defined It appears challenging and problematic to present the meaning of “resource control” because of proliferation of views and interpretations of “resource control”, “an issue that is now sweeping the country like wildfire in a hot harmattan afternoon”( Oronto, 2001). The term “resource control” is now subject to various interpretations, by politicians, politician- scholars, military-politicians, government and non-governmental organizations, corporate executives, contractors, diplomats and several interest groups. These diverse interpretations seek not to clarify but obsufucate the issue. The implication is that the communities and the peoples position on the matter is further compounded. Hence, we shall interogate these variegated views on resource control vis a viz the position of the communities. Extractive Industries The mining industry as a whole and to some extent the logging companies believe that resource control or its agitation by the people of the Niger Delta and beyond are merely a clamour for a return of parts of oil and logging revenue into the regions (states). They are of the opinion that once the states have been settled, there will be peace.
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The Federal Government To the federal governement of Nigeria, resource control advocacy and its meaning is a call for war or a break up of Nigeria. Government leaders believe that an agitation for control of resources is nothing but “separatist tendencies” that must not be tolerated, but crushed. Govt. does not favour dialogue on this matter even though its agents preach peace. The federal government sees the setting up of NDDC and the amnesty programme as a way out of the problems in the Niger Delta. The Politician of the South-South Extraction (Niger Delta) Control of oil and gas resources by the states of the Niger Delta as opposed to the central government seem to be the driving force that defines the understanding of resource control here. The governors of the south-south states are the prime movers of this view and the advertised objective is to utilize the resources for the building of social infrastructure for the states. The position assumes that the issue of the federating units is settled and the states and the local governments are the other units of governance in the Nigerian federation and no more. Building a refinery or a power plant by some states is thus seen by some of them as resource control mechanism. Some Scholars, Academia, and Politicians These categories of people understand resource control almost as the oil companies do: improved revenue to the states and local governments authorities. They argue that the center is strong, too strong in fact, and too over centralized. There is the need to take away or devolve the “centers control” of “oil and gas revenues” to the other tiers of government. Communities and Resource Control The Urhobo economic summit resolution; the Aklaka declaration of the Egi people; the Oron Bill of Rights; The Ikwerre Charter of Demand and the earlier Kaiama Declaration all affirm total control of resources for and on behalf of the peoples and communities in whose land resources originate.These resolutions, charters, bills of rights and declarations all situated well in the hearts and minds of the people. It is for this support; drive and reasons that the debate has refused to go away because they hold fast to the tenents of this struggle. In a similar demand for resource control “The Niger Delta Leaders and stakeholders on November, 1st 2016 presented a (16) sixteen point demand to President Mohammadu Buhari on issues that boarded on socio- economic development , security and restoration of peace in the oil-rich region.The demands includes: (1) Completion of major road projects.(2) Take off Maritime Academy (3) Full activation of ports and water ways(4) Relocation of IOCs to the region (5) Issurance of oil blocks to stakeholders (6) Funding of NDDC and ministry of Niger Delta Affairs (7) Security survillance and protection of infrastructure contracts (8) The Bakassi Question (9) Fiscal Federalism (10) Presidential Amnesty Programme (11) Law and Justice (12) Non militarisation of the region (13) Addressing plight of IDPs (14) Ogoni clean up and enviromental remediation (15) Improved power supply and (16) Economic development of the region” (New Telegraph:5) .The document presented to Mr. President stated that “the sense of alienation of Niger Delta from the resources of their land, will continue, until there are affirmative actions that guarrantee the involvement of these communities in the ownership and participation in the oil and gas industry.
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The Character of Control When communities and peoples of the Niger Delta agitate they want to control their resources, what exactly do they mean? Basic assumptions reveals the following: (a) “Resources” to the communities and peoples of the Niger Delta is not just “oil and gas”. In fact, land, forests and the water came out pre-eminently as prime resources by the estimation of the people. (b) “Control” is almost always equated and used interchangeably with ownership. To this extent I draw the conclusion that communities talk and mean “ownership and control” in their advocacy for resource control. (c) There is a burning desire, an almost fierce yearning to regain the use and management of these resources without external control and direction. This is in line with the historical position of the peoples of the region. (d) The freedom to willingly dispose of these resources, to negotiate its alienation or extraction without reference to a violent and or an undemocratic controller beyond the seas and oceans or behind the forests and the savannahs. (e) A belief that these resources be returned to the communities and managed at the community levels with little or no outside direction. (f) Resource control in the simplest sense means survival. Nexus Between Ethnic Natioalism And Resource Control The “latent expressiveness of Nigerian federalism and the intractability of structural and distributive issues like fiscal federalism have created the “terrain for violent and often mutually destructive confrontations between contending social forces representing the state and vectors of civil society” (Bassey, C. &Akpan, F.2012). Thus, the Nigerian state, in Gramscian terms, lacks the “organic relations between political society and civil society” which characterizes the “integral state” where hegemony implies “consent rather than domination, integration rather than exclusion, and cooperation rather than suppression”. (Gramsci, 1971:56). The reproduction of this catastrophic balance in state-society relations in Nigeria is manifest in the protracted social crisis in the Niger Delta. The argument is that how to distribute the oil resource between Nigerian state and oil producing communities in a way that will lead to socio-economic development has generated an enduring set of debates and conflicts between the stakeholders in the oil project. This disagreement breeds the activities of militants, which disrupt oil exploration and exploitation activities in the Niger Delta region of the country. This conflict has taken on renewed urgency, involving the participation of Niger Delta Leaders. A case in point is the renewed visit of Niger Delta stake holders and consequent additional demands by these sake holders after their first official visit to President Mohammed Buhari. In the aforesaid visit the group presented additional demand for an everlasting peace in the region. In a usual government rhetoric President Muhammed Buhari accepted all their suggestion while going back to drawing board for government official response for implementation without compromising the interest of Nigerian state. This interest forecloses any thing called resource control as anticipated by Niger Delta People. This development attests 18 LUX MONTIS Vol. 5 No. 2 July 2017 to the fact that any attempt by the Niger Delta people to claim oil resource rights in Nigeria is to breed violence to reality. This seems to accounts for the insurgency and counter insurgency attack against Niger Delta militants by the Nigerian state. Hence, “oil is the theatre of conflict within which Nigerian politics is currently being played out” (Watts, 2004:52). Mbembe (2000) also opined that “regions at the epicenter of oil production are torn apart by repeated conflicts”. A World Bank chieftain Paul Collier in appraising resource dependency with rebellion “sees oil as central to civil war”.(Collier,2000) . According to him oil permits, indeed encourages, extortion and looting through resource predation. This view must have informed the high rate of corruption engineered by oil rents in Nigeria today. In Niger Delta Region electoral fraud is manifest in a bid to gain electoral victory which is an avenue to control the fund arising from derivation principle. For example in 2003, 2007 and subsequent Nigerian general elections, the Niger Delta is the epicenter of voting fraud. The Niger Delta conflict is premised on the laws regulating oil exploration and land ownership, which the Niger Delta militants believe must be abrogated as they do not represent their interests as the host communities. The argument by Watts, Okonta and Kemedi (2004), stating that at the heart of the struggle for participatory democracy lies in the question of resource control and self- determination is also a case in point. The Niger Delta conflict has been given different interpretations by different ethnic groups, comprising the Nigerian State. Notwithstanding, the divergent interpretations of the Nigerian people on the issue of conflict in the Niger Delta, the people of the Niger Delta tend to be highly resolute about the issue of resource control. It has been observed that, over the years, the people of the Niger Delta have consistently argued at various fora that resource control is the basis of the problems in the Niger-Delta region. This suggests that as far as the Niger Delta is concerned, resource control is the sine qua non for sustainable peace and development in Nigeria. These not withstanding others argue that the revenue sharing formula being adopted in Nigeria is the major cause of most of the conflicts in the area, and how well the government is able to resolve it would largely determine the peace and development of the region. The implication of the above assertion is that enhanced assertion of the principle of derivation in revenue allocation formula will facilitate solution to the conflict between the Nigerian state and the Niger Delta region. The issue remains problematic as derivation principle seems not to be the spiritual, political and economic interest of the people of the region. CONCLUSION The fact remains undisputed that Niger Delta region places Nigeria as the thirteenth largest producer of petroleum and an archetypal oil nation for whom petroleum products accounts for eighty (80) percent of government revenue, Ninety five (95) percent of export receipts, and Ninety (90) percent of foreign exchange earning” (Watts,2000). To this effect, oil accounts for Nigeria’s huge military budget and expanded internal security apparatuses in form of paramilitary organizational networks like Civil Defense Corps as well as local vigilante corps. It appears emotionally disheartening that despite this magnitude of oil resource in the Niger Delta region and its harvest by the Nigerian state, the region seems impoverished infrastructure wise. This breeds conflict with the consequent demand for ethnic nationalism and resource control by the people of the region. Despite Nigeria’s reaction against this movement through military assault, dialogues
19 LUX MONTIS Vol. 5 No. 2 July 2017 inform of derivation principle and amnesty programme, the demand for resource control becomes more proactive on daily basis. This study examined the concept of ethnic nationalism, resource control, impact of ethnic nationalism on Nigerian state as well as the nexuses between the resurgence of ethnic nationalist agitation and resource control with a focus on the Niger Delta Region of Nigeria. In the process we observed the incompatible interest of Nigerian State and the people of the Niger Delta over ownership and control of the Black Gold. This validates our thesis that there is a nexus between the clamour for ethnic nationalism and resource control by the Niger Delta region of Nigeria. REFERENCES Aghalino S. O. (2007), Resource Control and Problem of the Niger-Delta Region of Nigeria. International Journal of Humanities and Social Science. Vol. 6 No 16. PP. 88-102. Alter,P.(1989), Nationalism. Edward Anerd: McKinnon Evans. Bassey, C.& Akpan,F. (2012), “Maintaining Peace and Security in the Niger Delta: Resource Control, Ethnic Nationalism and Conflict Cessation in a Turbulent System”. Global Journal of Human Social Science, Vol. 12. Issue 6, Version 1.O. March. Chinonyelum, F.(2012) “The Concept of Nationalism, Regionalism, Integration And Co-operation” in Frank, C.& Peter, A.(eds) Thought on International Relations. Lagos: Absolute Media Production. Collier, P.(2000) The Economic Causes of Civil Conflict and their Implications for Policy. Washington DC: The World Bank. Dollard, J. Doob, L. Miller, N. Mowrer, O. Sears, R. (1939) Frustration and Aggression. New Haven; CT, Yale University Press. Dowse, R.E. And Hughes I (1983), Political Sociology. Norwich; Page Bros Ltd. Ebegbulem, J.C. (2011), Federalism and Politics of Resource Control in Nigeria: A Critical Analysis of the Niger-Delta crises, International Journal of Humanities and Social Science. Vol. 1 No 12. Gramsci, A. (1975), The Theory of Hegemony in Thomas R. Bates Pennsylvania: University of Pennsylvania press. Igwe, O.(2005), Politics and Globe Dictionary. Aba: Eagle Publishers. Mbembe, A. (2000), “At the Edge of the World” Public Culture.Vol. 12, No. 1 pp.259-84. New Telegraph Newspaper, Wednesday, November 2, 2016. Nicky, C.T. (1998), Ethno-Religions Violence; Its Management. Hong Kong: Longman Group Ltd. Osaghae E. E. (1997), The Ogoni Uprising, Oil Politics, Minority Agitation and the Future of the Nigerian state. Journal of Mordern African Studies, Vol. 98. N0 15 PP. 120-131. Ross, M.(2001) Does Oil Hinder Democracy? World Politics. Vol. 53. Pp 325-61. Saliu H. (2008), The New Wave of Violence in the Niger-Delta and its Implications for Nigerian Foreign Policy. In Hassan Saliu et-al, Perspectives of Nation-Building and Development in Nigeria: Environmental and Economic Issues. Lagos: Concept Publications. Smith, A.D.(1991), National Identity. New York: University Press. Watts,M.(2004), Resource Curse? Governmrntality, Oil and Power in the Niger Delta, Nigeria. Geopolitics 9.1 extracted on 16/11/2016 from http//www.tandfonline.com/action/journalinformation? Welch, E. W. (1995), The Ogoni and Self Determination; Increasing Violence in Nigeria. Journal of Modern African Studies, Vol 33, No 1, PP. 635-649.
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BRAND PREFERENCE FOR BOTTLED WATER IN SOUTH EAST NIGERIA
James O. Abugu Department of Marketing Faculty of Business Administration University of Nigeria, Enugu Campus, Nigeria Email: [email protected]
Johnson U. Ozor Department of Marketing, Faculty of Management Sciences Ebonyi State University Abakaliki ,Nigeria Email : [email protected]
ABSTRACT The surge for various brands of bottled water, with the common core benefit of quenching of thirst but arrays of features with marketing implications, have exposed consumers to preference. This longitudinal survey study covered 2011-2016 and used questionnaire to elicit information from 343 consumers and 210 sellers of bottled water in South East Nigeria which were subjected to hypothetical tests. Findings showed that name, quality, package, colour, label design of the bottled water, status and purchasing power of the consumers were among the factors of purchase intent of various brands of bottled water products. It was recommended that manufacturers should go beyond focusing on safety, cleanness and healthiness of products, to basic marketing features that mostly appeal to consumers. Key words: Preference, Product Marketing Features, Consumer status, Purchasing power, Bottled water.
INTRODUCTION Water is one of the six classes of food substances or nutrients. It is almost the most important substance for human existence as people can stay for days without other classes of food but not without water, which makes the maxim “water is life” a common legendary and time- tested saying. Both plants and animals, including human beings all over the world require water for survival. In addition to the use of water for domestic activities like bathing, washing, cooking and drinking, water is very essential for physical health and human existence. Medical reports show
21 LUX MONTIS Vol. 5 No. 2 July 2017 that human being cannot live beyond twenty days without drinking water (Ojeih, 2008). Water, one of the most consumed commodities in the world does not have a substitute. Availability of water is also a strong factor of economic development. Provision of potable water has become an important agenda among the needs of the citizens. The Millennium Development Goals (MDGs) considers access to potable water along side food security because food alone without water cannot sustain human beings. For water to perform its required functions in the body, it is expected to be potable or pure. Water is said to be potable when it is free from impurities, including pathogenic organisms, also when it is aesthetically appealing and safe, and acceptable for drinking. The attainment of health for all depends largely on the successful execution of the International Drinking Water Supply and Sanitation Decade (IDWSSD) (Obionu, 2007). The water borne diseases such as river blindness, typhoid, dysentery, diarrhoea, guinea worm, gastroenteritis, cholera, etc. can easily affect people through the impure water they drink. Nwosu and Uffoh (2005) stated that in Nigeria, water pollution is usually caused by water pollutants that include coloured matters, heated liquids, organic matter, mineral salt, detergents, toxic chemicals, industrial wastes, domestic wastes and oil spillages. This calls for guarding against pollution in water designated for human consumption. The need to ensure purity of water for drinking to a reasonable extent contributed to the birth of the various forms of packaged water referred to as bottled and sachet water. In recent years, availability of potable brand of water has improved through provision of these packaged forms of drinking water. Packaging of bottled water has given it the status of the most dynamic and competitive commodity among the packaged goods categories. This study focuses on bottled water and the most common brands in South East Nigeria, which include Eva, Ivy, Tama, Ragolis, Swan, Aqua Rapha, Rancco, Aquafina and Parwasser. Oni (2007) is of the view that to establish a standard bottle and pure water packaging factory, the source of water has to be a natural spring, municipal water or water from borehole. In Nigeria, product packaging/branding is not without regulation. The National Agency for Food and Drug Administration and Control (NAFDAC) is charged with the responsibilities of regulating and facilitating the production, packaging, distribution, sale and consumption of bottled water, and other related products in Nigeria. This has led to increase in demand and preferences for brands of packaged water with NAFDAC registration number. Although the core benefit sought in bottled water is the liquid content which all brands possess, it has been stated that the design and other features of bottled are among the key players of its success or failure. As pointed out by Solomon (2011), consumers want to buy things that will give them hedonic value in addition to functional value. This study, therefore, assumed the following testable hypotheses: 1. The choice of branded bottled water is significantly determined by the brand name of bottled water in South East Nigeria. 2. The product features (quality, colour, shape of the cork and bottle durability, label/style of packaging) significantly determine the choice of bottled water. 3. The availability and source of the production of bottled water significantly influence the
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choice for brand of bottled water. 4. The consumer purchasing power and social status significantly determine their choice for brands of bottled water. Literature Review Swan is the pioneer brand of bottled spring water in Nigeria and the West African sub- region produced in December, 1983 by Spring Water Nigeria (SWAN) Ltd Jos. Other brands from different companies followed (Ona, 2009). Kotler, Bowen and Makens (2010) defined brand as a name, term, sign, symbol design or a combination of these elements intended to identify the goods or services of a seller and differentiate them from competitors. Kapferer (2007) describes a brand as a name that influences buyers, thus becoming a purchase criterion. Further, he maintained that a strong brand awareness acts as a quality cue. Keller (1998) is of the view that a brand is a set of mental association held by the consumer which add to the perceived value of a product or service. He further explained that these associations should be unique (exhaustively) strong (saliency) and positive (desirable). Doyle (1997: 471) stated that “a successful brand is that which is composed of a name, symbol, design or some combination which identifies the product of a particular organisation as possessing a sustainable differential advantage. The Marshallian Economic Model emphasizes among other things, that consumer purchasing decisions are made based on rational and conscious economics motives Achumba (2006) Abugu (2015). The theory is similar to opportunity cost theory where the most preferred item is chosen or purchased after due consideration on disposable income, taste, preference, among others. When the price of a good rises the quantity demanded will fall (Sloman and Wride, 2009). In line with this theory, Udeagha (1999) stated that since man is a rational being, he always allocates his resources in such a way as to maximize his satisfaction or utility. That given his income, the prices of various goods and services, his tastes and preferences, he will always choose the quantities of goods and services that will give him maximum utility or satisfaction. The personality as propounded by the psychoanalytic model which states that human psyche or personality is divided into three parts, namely; the id, ego and the superego. Martin, Carlson and Buskist (2007) stated that the ego serves as the general manager of personality, making decisions regarding the pleasures that will be persuaded at the Id’s request and the moral dictates of the superego that will be followed. The superego on the other hand constitute the conscious part of the human psyche concerned with moral, ethical and socially acceptable codes of conduct. It refines the animalistic or primitive biological desires as demanded by the id, into appropriate social manners to avoid guilt and shame. It can be regarded as putting our conscience into consideration each time we engage in any task. The model reveals the complex nature of consumer behaviour which by implication, can be solved by constantly presenting the realistic or ideal situation to the buyer. These include correct price, product availability, right information on the product quality, correct measure, etc. Nwaizugbo (2004), Edoga and Ani (2008) submit that social class is a major behavioural determinant of consumer buying behaviour. The marketer should therefore determine the social classes viz, reference groups and face to face groups that influence the demand for consumer products, to help make the right marketing mix decisions. Routinized problem solving behaviour as contained in Okoye and Chidozie (2004) habitual 23 LUX MONTIS Vol. 5 No. 2 July 2017 problem solving (Kumar and Meenakohi, 2013) hold that the buyer after several repeat purchases becomes very familiar with the product class, feature and sources, and thus simply goes on to buy the product without seeking additional information. In the view of McNair (2006) positive post purchase experience result to limited information search for repeat purchase. The firm or marketer’s duty here is to keep constant stock of the product(s) and also maintain or improve the quality and other product features to retain old customers and attract new ones. This will account to rational economic behaviour which, according to Sloman and Wride (2009), means doing more of the activities with marginal benefit exceeding their marginal cost and doing less of those activities with marginal cost exceeding their marginal benefit. In addition, such activities as point of purchase displays, special prices and after sales services, etc. help to retain the customer. Product features are driving forces for product brand preference. A product brand preference attributes constitute a number of features which greatly determine its attractive mechanism whenever buyers make preference among existing brands. Product features include the label, size, colour, durability, style of packaging, among others. The label as a product feature is very important both to the marketer and buyer (Adirika, 2007). Label provides customers with product information to aid their purchase decision. Also to assist the customer improve his experience when using the product. The name and packaging aspects attract a preferential patronage depending on buyers’ criteria. Other aspects of the product features include the cork in respect of bottled food and drinks, design, durability, colour, etc which occupy strategic position when it comes to making choice. Boone and Kurtz (2006: 324) stated that many firms try to extend their product life cycles by introducing physical changes in their offerings. Research Methodology Survey method was adopted for the longitudinal study covering 2011-2016. Questionnaire was used to generate data from 343 customers and 210 sellers of bottled water who are the respondents and located in various homes, shopping centres, resutrants and events centres in South East Nigeria. Questions covered by the research instrument are; whether choice of branded water is determined by the brand name, if the product features significantly determine the choice of brand of water, whether availability and source of the production of bottled water significantly determine the choice of bottled water and finally if the purchasing power and social status significantly determine the choice of bottled water in South East Nigeria. Reliability of the instrument was ascertained using Crombach Alpha measure with a value of 0.91 showing that the instrument was reliable. The South East Nigeria comprises of five states namely; Abia, Anambra, Ebonyi, Enugu and Imo States. The choice of South East was informed by the great concentration of customers and sellers of bottled water in the area. The respondents who aged 20 years and above were conveniently selected as follows: Abia State 54 and 34 customers and sellers of bottled water respectively, Anambra State 88 and 56, Ebonyi 47 and 27, Enugu 70 and 44 and Imo State 84 and 50 customers and sellers of bottled water respectively. Results and Discussion In pursuit of the outcome of the study, focus was on facts revealing the variables that exert major influence on preference for bottled water in South East Nigeria. 24 LUX MONTIS Vol. 5 No. 2 July 2017
Table 1: Factors Influencing Consumer Preference Questions Reasons VH, H, % M, % L, % VL, Mean Std. % % Dev. Brand Name 156 57 55 54 21 3.80 1.32 Ranking of (45.5) (16.6) (16.0) (15.7) (6.1) Reasons for Peer Group 121 51 100 39 32 3.55 1.32 Choice of Brand of Influence (35.3) (14.9) (29.2) (11.4) (9.3) Bottled Water Style of Packaging 111 75 53 52 52 3.41 1.45 (32.4) (21.9) (15.5) (15.2) (15.2) Availability and 111 175 40 10 7 4.09 0.86 Rating of Reasons source of (32.4) (51.0) (11.7) (2.9) (2.0) for Choice of Production Particular Bottled Lowest Price 38 57 133 62 53 2.90 1.18 Water (11.1) (16.6) (38.8) (18.1) (15.5) Extent to which knowledge of the 199 144 0 0 0 4.58 0.49 certification of purity of bottled water in (58.0) (42.0) (0.0) (0.0) (0.0) reference to the status of the bottled water company with regulatory and control agencies influences choice of bottled water brand Extent to which container aesthetics 30 54 136 79 44 2.85 1.11 influences choice of bottled water (8.7) (15.7) (39.7) (23.0) (12.8) Extent to which stability of bottled water 34 23 105 70 111 2.41 1.27 measurement influences choice (9.9) (6.7) (30.6) (20.4) (32.4) Colour of the label 73 148 85 24 13 3.71 1.00 (21.3) (43.1) (24.8) (7.0) (3.8) Shape of the Cork 18 33 79 97 116 2.24 1.17 Extent to which the (5.2) (9.6) (23.0) (28.3) (33.8) features of bottled Easy to dispose 11 22 49 220 41 2.25 0.87 water container (3.2) (6.4) (14.3) (64.1) (12.0) influences Durability of label 25 47 0 187 84 2.25 1.18 purchasing decision (7.3) (13.7) (0.0) (54.5) (24.5) Information on the 9 100 119 39 76 2.90 1.03 pack/label (2.6) (29.2) (34.7) (11.4) (22.2) Source: Field Survey, 2016 Table 1 above shows the factors that influence consumer preference for a brand of bottled water in South East Nigeria. In ranking, the reasons for choice of bottled water, 156 (45.5%), 57 (16.6%) and 55 (16.0%) respondents ranked brand name very high, high and moderate respectively, 54 (15.7%) and the remaining 21 (6.1%) respondents ranked it low and very low respectively. For peer group factor, 121 (35.3%), 51 (14.9%) and 100 (29.2%) respondents ranked it very high, high and moderate respectively, 39 (11.4%) and the rest of 32 (9.3%) respondents ranked it low and very low respectively. Also, 111 (32.4%), 75 (21.9%) and 53 (15.5%) respondents ranked style of packaging very high, high and moderate respectively, 52 (15.2%) and 52 (15.2%) respondents ranked it low and very low respectively. From the frequency and percentage distributions and the means, the respondents ranked brand name highest (mean = 3.80) as the reason for choice of bottled water, followed by peer group influence (mean = 3.55) and style of packaging (mean = 3.41). The outcome clearly showed that brand name is the most propelling factor for the consumer preference of the bottled water. 25 LUX MONTIS Vol. 5 No. 2 July 2017
In determining the rating of reasons for preference of a particular brand of bottled water, 111 (32.4%), 17 (51%) and 40 (11.7%) respondents rated availability and source of production very high, high and moderate respectively, 10 (2.9%) and 7(2%) respondents rated it low and very low respectively. In consideration of lowest price as influencing factor, 38 (11.1%), 57 (16.6%) and 133 (38.8%) respondents ranked it very high, high and moderate respectively, 62 (18.1%) and 53 (15.5%) respondents ranked it low and very low respectively. The mean response scores were 4.09 for source of production, followed by 2.90 for lowest price and 2.21for quenching thirst fastest. Thus, source of production ranked highest as reason for consumer preference a particular brand of bottled water, followed by lowest price and quenching thirst fastest. Also, 199 (58%) and 144 (42%) respondents rated very high and high respectively with a mean response score of 4.58, that the extent to which knowledge of the purity of bottled water in reference to the status of the bottled water company with regulatory and control agencies influences choice of bottled water brand is very high. In ranking the source of the consumer knowledge of bottled water of choice, 78 (22.7%), 105(30.6%) and 72 (21%) respondents ranked advertisement very high, high and moderate respectively, 49 (14.3%) and 39(11.4%) ranked it low and very low respectively. In relation to the same question 104 (30.3%), 127(37%) and 112(32.7%) ranked feast very high, high and moderate respectively. Then, 39 (11.4%), 45 (13.1%) and 31 (9.0%) ranked friends also as source of knowledge of bottled water of choice very high, high and moderate respectively, 71 (20.7%) and 157(45.8%) respondents ranked it low and very low respectively. Again, 49 (14.3%), 72 (21%) and 112 (32.7%) ranked medical recommendation as source of knowledge of bottled water of choice very high, high and moderate respectively, 62 (18.1%) and 48 (14%) respondents ranked it low and very low respectively. From the mean response scores, the sampled consumers ranked feast the highest (mean score of 3.98) as the source of knowledge of bottled water of choice, followed by advertisement (mean score of 3.39), then medical recommendation (mean score of 3.04), and finally friends (mean score of 2.24). The respondents in order of 30 (8.7%), 54 (15.7%), 136 (39.7%), 79 (23%) and 44 (12.8%) said that the extent to which container aesthetics influences choice of bottled water is very high, high, moderate, low and very low respectively. Having a mean response score of 2.85, it is the opinion of the consumers that the extent to which container aesthetics influences choice of bottled water is moderate. Again, respondents in order of 34 (9.9%), 23 (6.7%), 105 (30.6%), 70 (20.4%) and 111 (32.4%) submitted that the extent to which stability of bottled water measurement influences choice is very high, high, moderate, low and very low respectively. From the mean response score of 2.41, the sampled consumers believed that the extent to which stability of bottled water measurement influences choice is low. For the extent to which certain features of bottled water container influences purchasing decision, 73 (21.3%), 148 (43.1%) and 85 (24.8%) respondents rated colour very high, high and moderate respectively, 24 (7%) and 13 (3.8%) respondents rated it low and very low respectively. Also, 18 (5.2%), 33 (9.6%) and 79 (23%) respondents rated shape of the cork very high, high and moderate respectively, 97 (28.3%) and 116 (33.8%) rated it low and very low respectively. Again, 11 (3.2%), 22 (6.4%) and 49 (14.3%) respondents rated ease of disposal very high, high and
26 LUX MONTIS Vol. 5 No. 2 July 2017 moderate respectively, 220 (64.1%) and 41(12%) respondents rated it low and very low respectively. Durability of label on the bottled water was rated very high and high respectively by 25(7.3%) and 47(13.7%) respondents, whereas 187 (54.5%) and 84 (24.5%) respondents rated it low and very low respectively. Information on the pack label was rated very high, high and moderate respectively by 9 (2.6%), 100 (29.2%) and 119 (34.7%) respondents, whereas 39 (11.4%) and 76 (22.2%) respondents rated it low and very low respectively. From the various mean response scores, colour of bottled (mean = 3.71) ranked highest in influencing purchasing decision of bottled water among consumers, followed by information on the pack/label (mean = 2.90), then easy of disposal and durability of label (with mean score of 2.25 each) and lastly, shape of the cork (mean = 2.24). Thus, brand name, followed by peer group influence, availability and source of production, knowledge of the purity of bottled water in reference to the status of the bottled water company with regulatory and control agencies exert very high and high influence on consumer preference of bottled water in South East Nigeria. Other factors that moderately influence consumer preference for a brand of bottled water are style of packaging, price, aesthetics and information on the pack/ label. These findings support the reports of Kapferer (2006) that a brand is a name with power to influence buyer, and likely to influence attributes and purchasing behaviour than advertising and Ojo (2012) that packaging and density of distribution channel can build long-term assets as brand equity and customer satisfaction. Table 2: Influence of Product Features on Consumer Preference of Bottled Water Questions Reasons VH H (%) M L (%) VL Mean Std. (%) (%) (%) Dev. Quality 90 178 75 0 0 4.04 0.69 (26.2) (51.9) (21.9) (0.0) (0.0) Colour of label 37 42 133 124 7 2.94 1.00 (10.8) (12.2) (38.8) (36.2) (2.0) Durability 86 231 26 0 0 4.17 0.54 (25.1) (67.3) (7.6) (0.0) (0.0) Extent to which Information 64 89 121 51 18 3.38 1.11 factors influence (18.7) (25.9) (35.3) (14.9) (5.2) choice Easy to dispose off 74 165 85 19 0 3.86 0.82 (21.6) (48.1) (24.8) (5.5) (0.0) Style of packaging 89 86 75 66 27 3.42 1.27 (25.9) (25.1) (21.9) (19.2) (7.9) Label 79 64 133 55 12 3.42 1.11 (23.0) (18.7) (38.8) (16.0) (3.5) Extent to which increase in price alters 66 157 101 11 8 3.76 0.88 choice of bottled water a day (19.2) (45.8) (29.4) (3.2) (2.3) Rating of loyalty to a brand of bottled 98 139 79 16 11 3.87 0.99 water that provides solution to needs (28.6) (40.5) (23.0) (4.7) (3.2) Extent of continued loyalty to a bottled 0 12 55 115 161 1.76 0.85 water brand despite inadequate provision (0.0) (3.5) (16.0) (33.5) (46.9) of solution to needs Source: Field Survey, 2016
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Table 2 above shows the influence of product features on consumer preference of bottled water in South East Nigeria. About 90 (26.2%) respondents rated quality very high, 178 (51.9%) rated it high and 75 (21.9%) rated it moderate in influencing consumer choice. For colour, 37 (10.8%) respondents rated it very high, 42 (12.2%) rated it high, 133 (38.8%) rated it moderate, whereas 124 (36.2%) respondents rated it low and 7 (2%) rated it very low. For the durability, 86 (25.1%) respondents rated it very high, 231 (67.3%) rated it high and 26 (7.6%) rated it moderate as influencing consumer choice. Then 64 (18.7%) respondents rated information very high, 89 (25.9%) rated it high, 121 (35.3%) rated it moderate in influencing consumer preference, whereas 51 (14.9%) respondents rated it low and 18(5.2%) rated it very low. Also, 74 (21.6%) respondents rated easy to dispose off very high, 165 (48.1%) rated it high, 85 (24.8%) rated it moderate, whereas 19 (5.5%) rated it low. Packaging as influencing factor was rated very high, high and moderate by 89 (25.9%), 86 (25.1%) and 75(21.9%) respondents respectively, whereas 66 (19.2%) rated it low and 27 (7.9%) rated it very low. Again, 79 (23%) respondents rated label as influencing factor of consumer preference very high, 64 (18.7%) rated it high, 133 (38.8%) rated it moderate, 55 (16%) rated it low, and 12 (3.5%) rated it very low. From the mean response scores, availability (mean = 4.17) was rated to have the highest influence on choice, followed by quality (mean = 4.04), then easy to dispose off information (mean = 3.86), information on label (mean = 3.38), label (mean = 3.42), style of packaging (mean = 3.42) and lastly colour (mean = 2.94). About 66 (19.2%) respondents noted that the extent to which increase in price alters choice of bottled water a day is very high, 157 (45.8%) noted that it is high, 101 (29.4%) noted that it is moderate, whereas 11 (3.2%) noted that it is low and 8 (2.3%) noted that it is very low. With a mean response score of 3.76, it is the opinion of the sampled consumers that the extent to which price increase alters choice of bottled water a day is fairly high. When it comes to loyalty to a brand of bottled water that provides solution to needs, 98 (28.6%) respondents rated it very high, 139 (40.5%) rated it high, 79 (23%) rated it moderate, whereas 16 (4.7%) rated it low and 11(3.2%) rated it very low. Further, 12 (3.5%) respondents rated the extent of their continued loyalty to a bottled water brand despite inadequate provision of solution to needs as high, 55 (16%) rated it as moderate, 115 (33.5%) rated it low and 161 (46.9%) rated it very low. With a mean response score of 1.76, the sampled consumers indicated that the extent of their continued loyalty to a bottled water brand despite inadequate provision of solution needs is low. Thus, consumer loyalty is dependent on the bottled water brand with quality that provides solution to their needs. Table 3 above shows the influence of the product features and business location on aiding sellers in edging out their competitors. In ranking the variables that assists sellers in edging out their competitors, 70 (33.3%) rated quality very high, 124 (59%) rated it high, and 16 (7.6%) rated it moderate. Also, 31 (14.8%) rated colour very high, 95 (45.2%) rated it high, 63 (30%) rated it moderate, 18 (8.6%) rated it low and 3 (1.4%) rated it very low. Again, 73 (34.8%) rated durability very high, 95 (46.2%) rated it high and 40 (30%) rated it moderate. For information, 34 (16.2%) rated it very high, 143 (68.1%) rated it high, and 33 (15.7%) rated it moderate. Also, 9 (4.3%) rated easy to dispose off very high, 98 (46.7%) rated it high, 83 (39.5%) rated it moderate, 16 (7.6%) rated it low and 4 (1.9%) rated it very low. For the style of packaging, 95 (45.2%) rated it
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Table 3: Influence of the Product Features and Business Location in aiding Sellers in edging out their competitors
Questions Reasons VH H (%) M L (%) VL Mean Std. (%) (%) (%) Dev. Quality 70 124 16 0 0 4.26 0.59 (33.3) (59.0) (7.6) (0.0) (0.0) Colour of label 31 95 63 18 3 3.63 0.89 (14.8) (45.2) (30.0) (8.6) (1.4) Durability 73 97 40 0 0 4.16 0.72 Ranking of (34.8) (46.2) (19.0) (0.0) (0.0) variables that aid in Information 34 143 33 0 0 4.00 0.57 edging out (16.2) (68.1) (15.7) (0.0) (0.0) competitors Easy to dispose off 9 98 83 16 4 3.44 0.78 (4.3) (46.7) (39.5) (7.6) (1.9) Style of packaging 95 70 35 9 1 4.19 0.90 (45.2) (33.3) (16.7) (4.3) (0.5) Label 63 97 33 16 1 3.98 0.90 (30.0) (46.2) (15.7) (7.6) (0.5) Rating of business location as a 35 139 36 0 0 4.00 0.58 competitive edge against competitors (16.7) (66.2) (17.1) (0.0) (0.0) Source: Field Survey, 2016 very high, 70 (33.3%) rated it high, 35 (16.7%) rated it moderate, whereas 9 (4.3%) rated it low and 1(0.5%) rated it very low. Also, 63 (30%) rated label, very high, 97 (46.2%) rated it high, 33 (15.7%) rated it moderate, whereas 16 (7.6%) rated it low and 1 (0.5%) rated it very low. Based on the mean response scores, quality (mean = 4.26) ranked highest, followed by style of packaging (mean = 4.19), availability (mean = 4.16), information (mean = 4.00), then label (mean = 3.98), colour of label (mean = 3.63), and easy to dispose off (mean = 3.44). On the influence of business location as an aid in edging out competitors, 35 (16.7%) respondents rated it very high, 139 (66.2%) rated it high, and 36 (17.1%) rated it moderate. With a mean response score of 4.00, the sampled sellers rated business location as a competitive edge against competitors high. Thus, the marketing mix variables that highly aid sellers in edging out their competitors is product quality which, according to Kotler and Armstrong (2010), is the characteristic of a product or service that bears on its ability to satisfy stated or implied customer needs. Others are availability and promotion. On a response to a separate question, specifically on business location as influencing factor in edging competitors, the sampled respondents also rated it high. Hypothesis One: The choice of branded bottled water is significantly determined by brand name of bottled water in South East, Nigeria. In testing this hypothesis, the mean scores in Tables 1 was tested using the 2-Independent Samples T-test. The results are:
tcalculated = -3.545 f
tcritical = -1.70 sig. (p) value = 0.001
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This result is significant as sig. (p) value = 0.001 < 0.05. Therefore, the choice of branded bottled water is significantly determined by certain established factors of brand choice in the South East Nigeria. Hypothesis Two: The product features (quality, colour, shape of the cork and bottle, easy to dispose off, information, durability, label/style of packaging) significantly determine the choice of bottled water in comparison with the others. In testing this hypothesis, the mean scores in Tables 2 and 3 were tested using the One Samples T-test. The results are:
tcalculated = 20.885
tcritical = 1.771 sig. (p) value = 0.000 This result is significant as sig. (p) value = 0.000 < 0.05. Therefore, the product features quality, colour of label, shape of the cork and bottle, easy to dispose off, durability, label/style of packaging) significantly determine the choice for a bottled water in comparison with the others. Hypothesis Three: The availability and source of the production of bottled water significantly influence the choice for brand of bottled water. In testing this hypothesis, the mean obtained that has bearing with the hypothesis were tested using the Samples T-test. The results are:
tcalculated = 6.347
tcritical = 2.132 sig. (p) value = 0.003
Based on the set decision rule, since tcalculated (6.347) > tcritical (2.132). The null hypothesis is rejected. This result is significant as sig. (p) value = 0.003 < 0.05. Therefore, the availability and source of production of bottled water significantly influence the choice for brand of bottled water. Hypothesis Four The purchasing power and social status of consumers significantly determine their choice for brands of bottled water In testing this hypothesis, the linear regression was used in testing the data that has bearing with the subject matter. The results are: PBW = 0.970 + 0.074SC + 0.049RGS + 0.624EFF + 0.201P (t = 4.763) (t = 2.735) (t = 17.790) (t = 7.529) Where: PBW = Purchase of Bottled Water SC = Social Class RGS = Reference Group/Status EFF = Economic and Financial Factors P = Personality R = 0.942 R2 = 0.888
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F = 668.356 (sig. = 0.000) The regression sum of squares (225.253) is greater than the residual sum of squares (28.479) which indicates that more of the variation in the dependent variable is explained by the model. The significance value of the F statistics (0.000) is less than 0.05, which means that the variation explained by the model is not due to chance. R, the correlation coefficient, which has a value of 0.942 indicates that there is a strong relationship between the Purchase of Bottled Water and the independent variables (social class, reference group/status, economic and financial factors, personality). R square, the coefficient of determination, shows that 88.8% of the variation in the dependent variable is explained by the model. With the linear regression model, the error of estimate is low, with a value of about 0.29027. The SC coefficient of 0.074 indicates a positive relationship between SC and PBW, which is statistically significant (with t = 4.763); the RGS coefficient of 0.049 indicates a positive relationship between RGS and PBW, which is statistically significant (with t = 2.735); the EFF coefficient of 0.624 indicates a positive relationship between EFF and PBW, which is statistically significant (with t = 17.790); and the P coefficient of 0.201 indicates a positive relationship between P and PBW, which is statistically significant (with t = 7.529). Hence, purchasing power and social status of consumers significantly determines their choice for brands of bottled water. CONCLUSION There are factors that influence consumer preference for brands of bottled water in South East Nigeria. These include; quality, brand name, availability, price, regulatory, control and supervision, and source of production. These factors have made certain bottled water brands stand out among the others, as they are the reasons why consumers prefer them. The social class and financial status also induce consumers to patronize a particular bottled water. This reveals that there is a need for production firms to ensure that products are designed and marketed according to the desires and needs of the consumers, as it is well said, “the customer is the king”. Recommendations In line with the findings of this study, the following recommendations are made: 1. Bottled water companies should use brand name that meets with the expectations and satisfaction of consumers, as this enhances the product brand loyalty 2. The various marketing mix variables should be integrated or designed in such a way to appeal to consumers of bottled water, which will go a long way in ensuring sustained and increased patronage and brand loyalty; 3. Production and storage facilities should be safe and healthy or the production and storage of bottled water. Moreover, brands of bottled water should be widely available. 4. Regulatory agencies should strictly enhance, control and be in charge of the supervision of every production process, and bottled water companies should ensure that their products meet up with international health-safety standards; 5. Bottled water brands should be designed and produced to meet the needs of the consumers
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(especially in respect of their social, economic or financial class), without compromising the need for quality – safe and clean water. REFERENCES Abugu, J.O. (2015) Principles and Practice of Modern Marketing. Enugu Nigeria. Newmoon Publishers. Achumba, I. (2006) The Dynamics of Consumer Behaviour Lagos. Mukugamu and Brothers Enterprises. Adirika, E.O. (2007) New Product Development and Management. John Jacob’s Classic Publishers Ltd. Boone L.E. and Kurtz, D. (2006) Contemporary Marketing 12ed. U.S.A Melessa Acufia. Doyle, P. (1997) Branding in the Marketing Book, Jordan Hill, Oxford. Butterworth Heinemann. Edoga, P., Ani J. (2008) Marketing Management and Practice 2nd ed. Kapferer, J.N. (2007) The New Strategic Brand Management 3rd ed. Great Britain. Kogan Page Ltd. Keller, K.L. (1998) Brand Synthesis: the Multidimensionality of Brand Knowledge, Journal of Consumer Research p9(1) Feb, pp 48-58. Kotler P. and Armstrong G. (2010) Principles of Marketing 13th ed. London Pearson Education Ltd. Kotler, P., Bowen J. T. and Makens J.C. (2010) Marketing for Hospitality and Tourism 5th ed. New Jersey Pearson Prentice Hall. Kumar, A. and Meenplic, N.C. (2013) Marketing Management 2nd ed. India Vickers Publishing House PVT Ltd. MacNair, B. (2006) Retail Development: New York Harper 4 Row. Martin, G.N. Carlson N.R. and Buskist (2007) Psychology. England Pearson Ed. Ltd. Nwaizugbo, I.C. (2004) Principles of Marketing Enugu. New Generation Books. Nwosu I.E. and Uffoh V.O. (2005) Environmental Public Relations Management. Obionu C.N. (2007) Primary Health Care for Developing Countries. 2nd ed. Enugu Institute for Development Studies. Ojeih P.O. (2008) Water is Life. Daily Sun Lagos. The Sun Publishing Ltd. Okoye U.A. and Chidozie E.N. (2004) Marketing Management Theory and Pracice Enugu. Optimal Publishers. Oni, O. (2007) Bottled Water Business. This Day. Abuja leaders and Co. Ltd. Sloman, J. and Wride, A (2009) Economics. 7th ed. Pearson Education Ltd. Udeagha, A.O. (1999) Principles and Processes of Marketing Enugu: Jamoe Enterprises. 2007 http://allafrica.com/stories/200802240197.html. 2007 http://74.6.239.67/search/cache?ei+UTF-88P 2008 http://74.6239.67/search/cache?ei+UTF-8&p=background+of+bottled+water+production...... 5/15/2009. 2008 Water Intelligence online, ISSN:1476=1777, IWA publishing.Water.pat 2007/http://www.academic.evergreen.edu/g/grossmaz/klessill 2007/http://www.bottledwater.org/public/publicsearchmain.htm. Ona, AV (2009) htt://74.6.239/search/cache?ei=UTF-8&p=bottled+water+production+in Nigeria + onl page 1 of 2 2011 Merriam Associates.com (http://meriamassociates.com/2009/02/styles-and-types- of-company-and-product-names/) page 7 of 17.
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TEACHERS’ JOB PERFORMANCE AS PREDICTORS OF SECONDARY SCHOOL EFFECTIVENESS IN ONDO STATE, NIGERIA
Dr. Bada, Steve Olusegun Ph.D Department of Educational Foundations, Federal University, Dutsin-Ma, Nigeria
Dr. Aliyu Yaya Aliyu Ph.D Dept. of Curriculum and Instructional Technology, Federal College of Education Kano, Nigeria
ABSTRACT The study investigated teachers’ job performance as predictors of secondary school effectiveness in Ondo State. The study covered five selected secondary schools in Ondo South Senatorial District of Ondo State. A descriptive survey was adopted for the study. The target population consists of teachers in all secondary schools in Ondo state. The sample for the study consists of 50 teachers from Ondo South Senatorial District selected through a purposive sampling technique. Three research questions and 3 corresponding hypotheses were formulated and tested in the study. The instrument employed to collect data from the respondents was a questionnaire designed by the researcher, they are, Teacher Job Performance Questionnaire (TJPQ) and School Effectiveness Questionnaire (SEQ). School effectiveness was measured with the academic performance of students in NECO. The validity and reliability of the instrument was ascertained, the instrument was valid and reliable. The result shows that there was significant relationship between teacher job performance and school effectiveness in Ondo State; that there was no significant relationship between teaching professionalism and school effectiveness; there was significant relationship between working environment and school effectiveness and that there was significant relationship between teacher welfare and school effectiveness; It was based on these findings that the discussion and recommendations were accordingly made. Keywords: Teachers’ Job Performance, School Effectiveness, Motivation, Satisfaction, Predictors, Academic performance
INTRODUCTION Education is one of the most important instruments of change in the life of a man. It helps man in enriching his life positively. It is also an instrument for economic empowerment, sustainable economy and national development. Thus, the major goal of education in Nigeria is “the acquisition of appropriate skills and the development of mental, physical and social abilities and competencies as equipment for the individual to live and contribute to the development of the society” (Federal
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Republic of Nigeria, 2004). It is also a global assertion that education is the solid rock for development. The reason for this is that it is expected that educational system will produce the quality and quantity of human resources required for the economy’s growth using the right mix of inputs. Quality education is a concern and a challenge to all nations. This is due to a rapidly changing technology and hence, changing job demands that has forced the focus of education to change (Ogbonnaya, 2007). Educational institutions are essentially human organizations. Their resources are its teachers and students, in order to really assess some of the complex contemporary problem of Nigeria secondary school system. It is pertinent here to pay attention to the teacher job performance so as to bring in efficiency and effectiveness in the school system.However, Sally (2001) asserted that teachers are the implementers of every bit of policy into action at classroom level.Okakwu (1999) opined that it is the teacher who injects reality into educational decision and it is he or she, who concretizes the curriculum. Ayoku (2005) opined that the future of the nation rests in the hands of its teachers, for the quality they possesses today will inevitably reflected in the citizens of tomorrow. From these opinions, teachers have strategic and vital instructional to play in the administration and management of a school, its role is to ensuring that adequate and appropriate quality of education is provided to the learners that cannot be over stressed. He is the instrument used by the school management to ensure that the goals and objectives for which the school was established to achieve (Ibrahim, 1999).School effectiveness depend upon how well the educational plans are designed, organized and operated, this is the more reason, why technical expertise should take precedence over political inclinations. We should realize the fact that effective management of school requires a thorough understanding of the school process, mechanisms of identifying training needs, techniques of identifying and developing content or materials that would cater for the academic welfare of both the students and the staff (Oguntimilehin, 2004). To build high level efficient teachers, motivator factor according to Herzberg (1959) are very essential. Such factors including the opportunity to accomplish something significant: recognition for significant accomplishment; chance for advancement; opportunity to grow and develop on the job and chance to increase responsibility. All these factors relate to the content of the job itself, high level performance can only be achieved through building motivate factor into people’s job. Motivation of teachers affect the performance of the students and school, when the teacher are highly motivated, their productivity may be high and this will in turn affect the students’ performance and school, as one of the main goal of the most school is to ensure that students perform well academically.Many have remarked that staff performance is associated with the satisfaction of the needs f the staff. The more the needs of the workers are satisfied within the organization, the more they are motivated to work to satisfy the needs of the organization (Okakwu, 1999). Statement of the Problem The problems of what to do to make the teacher perform on their job for school effectiveness vary with individual characteristics, the behavioural implication of the teaching profession and characteristics of the school working environment. Teacher job performance depends on the motivation demand that the teacher is to devote themselves, to achieve the objective of education, the school, students, and on the other hand, the individual teacher’s goal and need must be met. 34 LUX MONTIS Vol. 5 No. 2 July 2017
Since job performance depend on the prevailing condition of work, individual perception of life, the society and economic values of the society. The problem of meeting the teachers need has been significant. Thus, the issue of teacher job performance becomes paramount as it had been evidenced in the past of teachers’ grievance on some of the incentive that could motivate teacher to be satisfied with their job. These include payment of salaries, allowances, and fringes benefits, leave bonus, inclusion of teachers in vehicle loan scheme, housing loan, promotion and advancementof teachers like their counterpart in other pubic offices, dilapidated building, furniture, laboratory and so on. Thus, the study considered the relationship that exists between the teachers’ job performance and school effectiveness with particular reference to secondary school teachers in Ondo State. Purpose of the Study The purpose of this study is to examine the relationship between the teacher job performance and school effectiveness.Specifically, the study examined: 1) the relationship between teaching professionalism and school effectiveness 2) the relationship between teacher working environment and school effectiveness 3) the relationship between teacher welfare and school effectiveness Research Questions 1) Is there any relationship between the teacher job performance and school effectiveness in secondary schools in Ondo State? 2) Is there any relationship between teaching professionalism and school effectiveness in Ondo State? 3) Is there any relationship between teacher working environment and school effectiveness in Ondo State? 4) Is there any relationship between teacher welfare and school effectiveness in Ondo State? Research Hypotheses
Ho1: There is no significant relationship between teacher job performance and school effectiveness.
Ho2: There is no significant relationship between teaching professionalism and school effectiveness.
Ho3: There is no significant relationship between teacher working environment andschool effectiveness.
Ho3: There is no significant relationship between teacher welfareand school effectiveness. Scope of the Study The study focused on teacher job performance and school effectiveness in Ondo South Senatorial District of Ondo State. The study examined the teacher job performance as educational input while the academic performance of the students was used to determine school effectiveness. There are 108 publicly owned secondary schools in Ondo South Senatorial District of Ondo State. These schools are being financed and managed by both the Ministry of Education, through State
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Teaching Service Commission. For the purpose of the study, only NECO result was considered between 2013-2014. Methodology The research design for this study was the descriptive survey of the correlation type, which involves collection of two sets of data from different groups of subjects with the attempt to determine the relationship between the teacher job performance and secondary school effectiveness. Anol (2012) defined survey research as a research method involving the use of standardized questionnaires or interview to collect data about people and their preferences, thoughts, and behaviours in a systematic manner. The population of the study was all teachers in secondary schools in Ondo state. Ten teachers were selected each from 5 schools in Ondo South Senatorial District, making a total of 50 teachers. Purposive sampling technique was used to select the respondents. Two researchers’ design questionnaire was employed for the study, that is, teacher Job Performance Questionnaire (TJPQ) and School Effectiveness Questionnaire (SEQ) were used to collect data from the respondents.The Teacher Job Performance had two sections: section ‘A’ and ‘B’. Section “A” sought for the respondents’ personal data such as gender, rank, subject teaching.Section “B”has 33 items on job performance in the secondary schoolwhich sought information related to the research questions and hypothesis.The respondent scored all the items on a six point rated scale with scores ranging between 1 and 6 as follows: Outstanding (6), Very Good (5), Good (4), Satisfactory (3), fair (2) and poor (1). The respondents tick (Ö) only one of the six point scale that reflect their opinion about the level of the teacher job performance in their respective school. School effectiveness focuses on the academic performance of NECO result of two years. To establish the validity of the instrument, the instrument was face validated by three experts in the Department of Social Sciences Education, University of Ilorin, after which corrections were made and the instrument was adjudged suitable for usage. A reliability co-efficient of 0.76 was obtained for the questionnaire while 0.81 was obtained for the instrument. Based on these results, the instruments were considered reliable. The data collected were analyzed using simple percentages and Pearson Product Moment Correlation Statistic and tested at 0.05 level of significance. Results
Ho1: There is no significant relationship between teacher job performance and school effectiveness in secondary school in Ondo South Senatorial District of Ondo State.
Table 1: Pearson r analysis showing relationship between teacher’s Job performance and school effectiveness Variables No of Means Std. df Calculated Critical r- Decision Respondents Dev r-value value Teacher Job 48 3.8228 .6894 Performance 46 .296 .276 Ho Rejected School 48 6.7917 .7810 Effectiveness
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Table 1 show that the calculated r-value (.296) is greater than the critical r-value (.276) at alpha level of 0.05 and 46 degree of freedom. The main hypothesis which states that there is no significant relationship between teacher job performance and school effectiveness in Ondo State is therefore rejected. This shows that there is significant relationship between teacher job performance and school effectiveness, in the schools. There is low positive relationship.
Ho2: There is no significant relationship between teacher professionalism and school effectiveness
Table 2: Pearson r showing relationship between teaching professionalism and school effectiveness Variables No of Means Std. df Calculated Critical Decision Respondents Dev r-value r-value Teaching 48 3.5833 .7750 professionalism 46 .265 .276 Ho Accepted School 48 6.7917 .7810 Effectiveness
Table 2 shows that the calculated r-value (.265) is less than the critical r-value (.276) at alpha level 0.05 and 46 degree of freedom. The null hypothesis which statesthat there is no significant relationship between teaching professionalism and school effectiveness in Ondo State is accepted. This shows that there is low positive relationship between teaching professionalism and school effectiveness.
Ho3: There is no significant relationship between teacher working environment and school effectiveness
Table 3: Pearson r showing relationship between working environment school effectiveness Variables No of Means Std. df Calculated Critical Decision Respondents Dev r-value r-value Working 48 3.4074 .7081 environment 46 .300 .276 Ho Rejected School 48 6.7917 .7810 Effectiveness
Table 3 shows that the calculated r- value (.300) is greater than the critical r-value (.276) at alpha level 0.05 and for 46 degree of freedom. The null hypothesis which states that there is no significant relationship between working environment and school effectiveness in Ondo State is therefore rejected. This shows that there is significant relationship between working environment and school effectiveness.
Ho4: There is no significant relationship between teacher’s welfare and school effectiveness Table 4 shows that the calculated r value (.351) is greater than the critical r-value (.276) at alpha level 0.05 and 46 degree of freedom. The null hypothesis which states that there is no significant relationship between teachers’ welfare and school effectiveness is rejected.From table 37 LUX MONTIS Vol. 5 No. 2 July 2017
Table 4: Pearson r showing relationship between teacher’s welfare and school effectiveness Variables No of Means Std. df Calculated Critical Decision Respondents Dev r-value r-value Teacher’s 48 4.8125 .6108 welfare 46 .351 .276 Ho Rejected School 48 6.7917 .7810 Effectiveness
4, there is indication that there is significance relationship between teacher’s welfare and school effectiveness. Discussion The finding of this study showed that there is no significant relationship between teaching professionalism and school effectiveness. This negated the result of the study conducted by Awoyemi (1988) that there is relationship between teaching professionalism and school effectiveness, assented that some of those engaged in the teaching profession are certainly not qualified. However, teaching professionalism is one of the component of teacher job performance, teachers have been encouraged or be well motivated for improved teaching and learning process the quality of the programmes and will lead to the success of the school. The findings of the study showed that there is a relationship between working environment and school effectiveness. This result confirmed the findings of Imam (2003) that teacher participation in school decision making processes are motivational factors which fall under the need of subordinate for self esteem. The degree to which there are present in likely to produce job performance. Teacher participation in school management or working environment contributes significantly to teacher job performance. The school authority should be aware of this fact which is an internal factor in secondary school management within their control are which can affect teachers job performance and enhance school effectiveness. The finding in this study supports Imam (2003) on the teacher participation in school management and job satisfaction in the federal capital territory secondary schools, Abuja in which it was found that the effective communication with teachers appears to be important motivational links to higher teacher productivity and that there is a link between teacher productivity and job performances which enhanced students academic performance. Conclusion Based on the findings of this study, the study therefore concluded that there is significant relationship between teacher job performance and school effectiveness in Ondo State. It also showed that there is low positive relationship between teaching professionalism and school effectiveness in Ondo State. The finding also reveals that a significant relationship between working environment and school effectiveness. Finally, there is significance relationship between teacher’s welfare and school effectiveness. Recommendations 1) Since the school is a dynamic system, there is need for constant training and retraining of
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teachers, attend seminar, workshop in the modern strategies of teaching and learning techniques as to enhance their job performance. 2) Teachers should be allowed to participate in policy making especially in the area that affect their welfare, medical and other amenities which are essential for comfortable living should be provided. 3) Awards should be given to the best teacher in the area of job performance, not to be politicized or whom you know but to be based on just, fair and honest as to encourage others. 4) Government should recruit competent and certificated teachers to man core subjects and others as to improve students’ academic performance. 5) Effort should be geared toward motivating teachers towards high performance, the poorly paid, poor remuneration and do not enjoy good conditions of services particularly in the public school, is one of the major centers of low job performance of teachers. 6) Now that the government and all those concerned in the implementation of education policies have been remained of the importance of motivation for teachers, it is hoped that they will re-examine their roles and comes out with clear cut policies in favour of teachers. REFERENCES Anol, B. (2012). Social Science Research: Principles, Methods, and Practices.USF Open Access Textbooks Collection. Book 3 Ayoku, O.B (2005). Influence of Physical Resources, Availability and Utilization of Secondary School Effectiveness in Kwara State.Unpublished Ph.D Thesis.University Of Ilorin. Federal Republic of Nigeria (2004).National Policy on Education.(Revised Edition). Lagos: Federal Ministry of Education. Herberg, F. (1966).Work and the Nature of Man.New York: World Press Publishing Company. Ibrahim, A.O. (1999). Factors affecting the Efficiency of Teacher’s in Job Performance of Primary Schools in Ilorin South Local Government Area of Kwara State .B. Ed.Project University of Ilorin. Imam, O. (2003).Teacher Participation in School Management and Job Satisfaction in the Federal Capital Territory Secondary Schools, Abuja. Ogbonnaya, U.I. (2007). The Influence of Teachers’ Background, Professional Development and Teaching Practices on students’ Achievement in Mathematics in Lesotho.Masters Thesis, University of South Africa. Oguntimilehin, Y.A. (2004) National Teachers’ Institute Nigerian Certificate in Education: Teaching Personnel Effectiveness in Ogun State, Ilorin Journal of Education, University Of Ilorin 15-22. Okakwu, S.J. (1999). Teachers Needs and Job Satisfaction in selected Secondary Schools in Ilorin Metropolis, Kwara State.Unpublished M. ED. University of Ilorin. Sally. T. (2001).Dimension of Secondary School Effectiveness Comparative Analysis across Region in Schools Effectiveness and School Improvement12 (3), 285-322.
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A STUDY ON MAJOR INVESTMENT AVENUES AMONG SALARIED GROUP OF PEOPLE
Muhammed Mishhab P. P.G. Scholar (Commerce) D.G.M.M.E.S Mampad College Mampad, Malappuram Dist., Kerala E-mail: [email protected]
Shabana Asmi M. U.G Scholar (Bachelor of Business Administration) D.G.M.M.E.S Mampad College Mampad, Malappuram Dist., Kerala E-mail: [email protected]
ABSTRACT ‘Save for a better tomorrow’ is one of the common features of most human being. Hence, Investment has need not any introduction before a person. It becomes familiar in daily life of every people. The increase in saving habit of people results the more increase in strategy of investment world to pull the investors. They shape their strategy by the way of make up the investment schemes with more unique features. In India, there are abundant investment alternatives are exist to channelize money to different areas for the development of our nation. Here this study focus on major investment avenues among salaried group of people by analysing factors they considered for making an appropriate investment, measure their satisfaction level and also cover the area of problems faced by them towards various investment patterns.
INTRODUCTION A habit of perfect individual financial planning and productive investment will show not only the sign of improved financial atmosphere of him but also shows the financial improvement of country. Healthy savings and proper allocation of capital are the major pillars of any country which is essential for its growth and development. Through making investment, savings can be channelizing from household sector, which in turn to shape the national economic sketch. So we can say that investment decision is a crucial factor which measures the economic behaviour as well as productive capacity. These determine the future growth of our country. 40 LUX MONTIS Vol. 5 No. 2 July 2017
The present study address the issues like to know the major investment avenues among salaried group of people, factors that they are considering while choosing various investment schemes, their satisfaction level from chosen alternatives. We know that investment avenues are not free from all defects. Each avenue carries its own merits and demerits. These results investors face so many problems while executing their investment such as; Misrepresentation about investment avenues, High volatility, High inflation, Political changes, Untimely investment, Delay in redemption request etc. Hence the study also covers the areas of problems faced by salaried group of people while making their investments. Statement of the Problem Nowadays third world countries like India face great challenges for finding sufficient capital for its development. In this situation, Government of India takes somany measures in joining with banking institutions in our country for collecting sufficient capital. Moreover, Government take measures for improving the saving habits of people especially in rural area. In the present scenario, our Government takes a footstep for converting our economy into cashless economy by the way of informing the digital awareness and its position impact towards the society and to promote digital transactions instead of physical supply of money. As the result, Indian economy slowly shifted to digital economy by the way of creating various investment avenues. There is lot of choice available before a person to invest his money. However, investment strategies embellish day by day because of the changing trend in taste and preferences of investors towards new investment alternatives. Here the studies focus on major investment avenues among salaried group of people in Nilambur. Because here in this area, there is no systematic studies and records are available on investment avenues among salaried group of people by considering both individual employed in private and government sectors. This study focus on the major investment alternatives of salaried group of people by the way of satisfying some objectives such as what are the factors they considered while investing, what about their satisfaction level from investment schemes, and what are the problems faced by salaried group of people lived in Nilambur area. Objectives of the Study 1. To analyze the factors considered for making an appropriate investment. 2. To measure the investor’s level of satisfaction towards various investment schemes in Nilambur. 3. To identify the problems faced by salaried group of people towards different investment pattern. 4. To make suggestions and conclusion based on findings. Hypothesis
·H0: There is no significant difference in the average level of importance on various factors among different type of investments.
·H0: There is no significant difference in the average level of importance on various factors among different income group.
·H0: There is no significant difference in the average level of importance on various factors between male and female. 41 LUX MONTIS Vol. 5 No. 2 July 2017
·H0: There is no significant difference in the average problems between different type of investors. Research Methodology The present study is descriptive one based on survey method which is conducted in Nilambur area which carried out with the help of secondary and primary data. Secondary data collected from published books, magazine, website, journals and report periodicals. The primary data is collected through questionnaire. The questionnaire is designed keeping in view the objectives of present study and it is pre-tested by means of a pilot study. Data collected from salaried group of people in Nilambur area by giving equal importance for both private and public sectors. Total 60 salaried persons are selected. The method of sampling used is non random sampling. The all samples are collected on snowball sampling basis, because the total number of salaried people in the area are unknown. The collected data ware analysed with the help of statistical tools like Henry Garrett Ranking, Mann Whitney U test, Kruskal Wallis test, and Weighted average mean. Data Analysis and Interpretation Table: 1 Henry Garrett Ranking Sl No. Source of Investment Information Calculated Garret Average Score Rank Score 1 Prospectus of company 3153 52.55 5 2 Newspapers , journals ,magazine 4103 68.38 1 3 Investment related websites 3413 56.88 3 4 News channels 3581 59.68 2 5 Brokers 2931 48.85 6 6 Technical analysis 2426 40.43 8 7 Company announcement 2688 44.8 7 8 Stock exchange announcement 2358 39.3 9 9 Company annual report 2053 34.21 10 10 Others (Friends and relatives etc.) 3166 52.76 4 Source: Primary data Table: 1 shows that most of the people prefer news papers,magazine as their source of investment information.Hence it gives rank 1. News channel is the next important source of investment information which gives rank 2. The rank 3 gives to the source viz, Investment related websites. Some of the people choose friends and relatives as their source of investment information(rank 4). Prospectus of company is the next best source of investment related information, hence it gives rank 5. The table also shows that the people depend brokers as source of information(rank 6). Company announcement is a soure which gives rank 7. Rank 8 is gives to the source viz,techniqual analysis.The next rank 9 gives to stock exchange announcement. Then the least rank (rank 10) gives to company annual report. Table: 2 depicts that major objective of the people to make investment is to children’s education, hence it gives rank 1.some of the people says that the reason for their investment is to home purchase(rank 2). Some of them are made investment because of getting retirement benefits (rank 3). Then the rank 4 gives to health care.The table also reveels that the capital appreciation, quick gain,children’s marriage,hedge against inflation are also involve the investment objectives. 42 LUX MONTIS Vol. 5 No. 2 July 2017
Table: 2 Henry Garrett Ranking Sl. No Investment Objectives Calculated Garret Score Average Score Rank 1 Children’s education 3882 64.7 1 2 Retirement benefits 3336 55.6 3 3 Home purchase 3839 63.98 2 4 Tax planning 2812 46.86 8 5 Children’s marriage 3011 50.18 5 6 Health care 3265 54.41 4 7 Capital appreciation 2990 49.83 6 8 Dividend 2637 43.95 10 9 Quick gain 2776 46.26 9 10 Liquidity 2832 47.2 7 11 Hedge against inflation 1746 29.1 11 Source: Primary data Table: 3 Weighted Average Mean Factors considered while investing No. of Respondent Weighted Average Rank
Risk 60 4.78 1.5
Return 60 4.78 1.5
Liquidity 60 4.45 4
Safety and security 60 4.68 3
Tax 60 4.18 7
Interest 60 4.28 6
Convenience 60 4.38 5
Availability of investment alternatives 60 4.12 8
Minimum deposit requirement 60 3.93 9
Government policy 60 3.75 10
Hedge against inflation 60 3.67 12
Past investment experience 60 3.70 11
Source: Primary data Table: 3 depict that majority of the people consider risk and return factors while taking investment decisions. So it gives 1st, 2nd rank. Then next important factor considered while investing is safety and security, which gives rank 3.Table shows that liquidity, convenience, tax etc. are also important factors which considered by investors while taking investment decisions. From Table: 4, we can obtain that misrepresentation about investment avenue is the major problem faced by majority of investors while making investment,which got first rank. The next important problem faced by investors is delay in redemption request which gives 2nd rank. Table also show that Unsuitability is another important problem which positioned at 3rd rank. 43 LUX MONTIS Vol. 5 No. 2 July 2017
Table: 4 Weighted Average Mean problems faced by investors No. of Respondent Weighted Average Rank
Misrepresentation about investment 60 4.13 1 avenue
Unsuitability 60 3.98 3 Delay in redemption request 60 4.02 2
Lack of adequate information 60 3.93 4.5 High volatility 60 3.87 6
Political changes 60 3.93 4.5
High inflation 60 3.72 7
Untime investment 60 3.65 8 Source: Primary data
Table: 5 Weighted Average Mean Investment schemes No. of Respondent Weighted Average Rank Bank deposits 60 4.75 1
Physical investment 60 4.05 2
Share and securities 60 3.53 9
Gold and silver 60 4.38 3
Mutual fund 60 3.60 7
Insurance 60 3.97 4 Government securities 60 3.57 8
Post office savings 60 3.82 5 Source: Primary data Table: 5 reveals that Bank deposit is the most satisfied investment scheme among investors. Hence it gives rank 1, The next best satisfied scheme is the physical investment, which gives 2nd rank and the third position is given to the gold/silver.
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Table: 6 Kruskal Wallis Test
H0: There is no significant difference in the average level of importance on various factors among different type of investments.
Ranks Most preferred type of investment No. of Respondent Mean Rank Bank deposit 33 33.92 Shares and securities 2 32.50
Gold or silver 5 17.90 Real investment 3 51.50 Mutual fund 5 31.50 Insurance 3 13.50
Post office saving 4 28.50
provident fund 1 35.50 government securities 4 13.50
Total 60 Source: Primary data Test Statistics Monthly income
Chi-Square 17.084 Df 8 Asymp. Sig. .029 a. Kruskal Wallis Test b. Grouping Variable: Most prefered type of investment
Here the significant value (p value=0.029) is less than 0.05. Hence that we reject our null hypothesis. That means there is a significant difference in the choice of investment alternatives based on different factors. Table: 7 Kruskal Wallis Test
H0: There is no significant difference in the average level of importance on various factors among different income group.
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Ranks Monthly income No. of Respondent Mean Rank
Below 20000 26 33.33
20000-40000 18 27.03
40000-60000 14 30.86
60000-80000 2 22.50 Source: Primary data Test Statistics
Chi-Square 1.827
Df 3
Asymp. Sig. .609 a. Kruskal Wallis Test b. Grouping Variable: Monthly income
Here the significant value is .609(p=.609) which is above 0.05 level of significance. So the null hypothesis is accepted.that means There is no significant difference in the average level of importance on various factors among different income groups. Table: 8 Mann Whitney U Test
H0: There is no significant difference in the average level of importance on various factors between male and female. Ranks Gender No. of Respondent Mean Rank Sum of Ranks
Male 32 34.30 1097.50 Female 28 26.16 732.50
Total 60 Source: Primary data Test Statistics
Mann-Whitney U 326.500
Wilcoxon W 732.500 Z -1.804
Asymp. Sig. (2-tailed) .071 a. Grouping Variable: Gender
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The test statistics shows that the p value(0.071)Which is greater than 0.05%. so we can accept our null hypothesis that there is no significant difference in the average level of importance on various factors among gender. Table: 9 Kruskal Wallis Test
H0: There is no significant difference in the average problems between different type of investors. Ranks Most preferred type of investment No. of Respondent Mean Rank
Bank deposit 33 29.15 Shares and securities 2 33.50
Gold or silver 5 48.60
Real investment 3 38.00 Mutual fund 5 25.80
Insurance 3 27.67
Post office saving 4 32.88 Provident Fund 1 16.50
Government Securities 4 21.00
Total 60 Source: Primary data Test Statistics Average problems Chi-Square 8.591
Df 8
Asymp. Sig. .378 a. Kruskal Wallis Test b. Grouping Variable: Most preferred type of investment
The test statistics shows that, the significant value is .378 whch is greater than .05 , hence we can say that the average problems faced by different investors are equal. Findings 1. There is a significant difference in the choice of investment alternatives based on different factors.
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2. Different income groups provides equal importance on various factors affecting investment. 3. Different genders provides equal importance on various factors affecting investment. 4. The average problems faced by different type of investors are same. 5. This study reveals that news pappers, magazine etc. are the main source of investment information among investors. 6. From this study , we can observe that major aim of the people to make investment is to use the fund for children’s education. 7. Majority of people consider risk and return factors while taking investment decisions. 8. The study shows that, Misrepresentation about investment alternatives is the major problem faced by investors while making investment. 9. Bank deposit is the most satisfied investment scheme among investors. Suggestions 1. We must put up some “financial literacy campaign” for the many people who are still unaware of stock market. 2. Every respondent have to acquire a basic knowledge of various kinds of investment schemes available in the financial market and appraisal of investment for avoiding loss. 3. To earn trust and long run relationship, the communication should be increased and more personalized service should be given to investors. 4. More advertisement should be given as the part of the investing policies. 5. Instead of making wrong decisions concerning investment, it is advisable that the investors should take help from the financial planners. 6. Investors not only to know the investment avenues where they have invested, but be aware of the overall investment avenues also. 7. The concerned authorities to reframe the rules regarding Portfolio Management Service so that more investors can opt for the service. CONCLUSION Salaried group of people made significant contribution to investing scenario for the development of our country.The study on investment avenues among salaried people has been undertaken with the key objectives such as to find preferred investment avenues & also to know the satisfaction level of investors. Analysis of the study was undertaken with the help of survey conducted. After the analysis & interpretation of data it is concluded that Investors are aware about investment avenues available in India but still investors are preferred to invest in bank deposit, real estate, Gold or silver. The data analysis reveals that the risk and return are important factor while doing investment. Awareness programs has to be conducted by stock broking firms, because most of the respondents are thinking these avenues are loss making & having no good return on it. Respondents are quite aware about traditional and safe financial products whereas awareness level of new age financial products among the population is low. Majority of the respondents park their money in traditional and safe investment avenues. Overall results suggest
48 LUX MONTIS Vol. 5 No. 2 July 2017 that people must be made more aware about new investment opportunities available in the market. They must be properly educated about new financial products available in the market, so that they can get advantage of earning higher returns. Moreover they will not get cheated by sales personnel as they will have knowledge regarding the charges levied by a company selling financial products and they will invest in financial products only after weighing risk return characteristics of the financial products. REFERENCES Journals · International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Vol. 2, Issue 1, pp: (120-129), Month: April 2014 - September 2014 · International Research Journal of Commerce and Law ISSN: 2349-705X-Vol.02 Issue- 05, (May, 2015) · International Journal of Engineering, Business and Enterprise Applications (IJEBEA) ISSN (Online): 2279-003 · International Journal of Economics, Commerce and Research (IJECR) ISSN(P): 2250- 0006; ISSN(E): 2319-4472 Vol. 6, Issue 2, Apr 2016, 1-12© TJPRC Pvt. Ltd. · Bonfring International Journal of Industrial Engineering and Management Science, Vol. 5, No. 4, December 2015 · Acme Intellects International Journal of Research in Management, Social Sciences & Technology ISSN 2320-2793 (Online) Vol. 9 Jan 2015 Books · Gordon j Alexander., William F Sharpe., et al, Fundamentals of investments-PHI Learning Private Limited New delhi-110001 · Punithavathy Pandian, Security Analysis and Portfolio Management-Vikas Publishing House Pvt ltd · Shashi K. Guptha., Rosy Joshi, security Analysis and Portfolio Management-Kalyani publishers
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SOCIAL RESPONSIBILITIES OF BUSINESS
Reenu Mary Thomas Assistant Professor on Contract UG department of Commerce Malabar Christian College, Calicut, Kerala
ABSTRACT At present business organizations are considered as social institution rather than economic institutions. With the mere objective to maximize profit only no business can exist for a long period of time. Business has its start functioning, processes, growth and development all are in the society. The business is making use of the resources of the society for its activities. So the business should have concern about the society and its welfare. This concern in not for the society alone but for the business also. Because no business can exist without the society. If the business is having only the aim of achieving profit, then it can adopt a number of unethical and anti-social activities such as black marketing, hoarding, adulteration etc. But it is sure that such business group cannot have a long life. Profit motive must be satisfied along with the service motive. A business which is service oriented and working for a social welfare though the fulfillment of social obligations will grow gradually by earning sufficient profit from time to time. So it is beneficial to analyze the major social responsibilities of business firms and also through the social performance of major business organizations.
INTRODUCTION The business should be socially committed and should satisfy its social responsibilities correctly. Because of two important reasons firstly the business has social entity rather than economic entity. It has its existence, operation and survival within the social structure. Without having social sanction and approval business will collapse and die out. Secondly every business has the power to influence out life style, they must satisfy their social responsibilities at time now a day’s business is working not only for getting profit but also for discharging ,many obligations among those obligations, the obligation towards though society has vitality. Peter F Druckers said that the relationship between the society and the business is just as the relationship between the sand the ship. Without the society the business cannot be. The business is whining the society without the acceptance and approved of the society the business cannot take a single step. The society environment and the business environment are different but for the society the business as an organ of society. 50 LUX MONTIS Vol. 5 No. 2 July 2017
Objectives 1. To discuss the various types of major social responsibilities of the business. 2. To discuss the social performance of the business enterprise. Methodology: Secondary data used for this study. The secondary data includes journals, magazines, books and websites.
Definition: “Social responsibilities refer to the business man’s decisions and actions taken for reasons at last partially beyond the firm’s direct economic or technical interest” Keith Davis Interest groups of business: The interest groups pr stake holders of the business can be divided broadly in two. They are 1. External parties 2. Internal Parties 1) External groups includes a) The government b) Law c) Special interest groups d) Society 2) Internal group includes a) Shareholders, (b) Employees, (c) Suppliers, (d) Financial Institutions and (d) Customers / Consumers Major Social responsibilities of Business 1) Optimum utilization of scarce national resources: Every country has many resources well as industries. Among those national resources some are scarce resources while using such resources the business must be very careful. Because they are the resources. And their utilization will reduce resources. And their utilization will rescue their quantity. While taking the decisions on the use of these categories of resources the industrialist of the business should realize that not only he but also the entire industrialist has the right to make use of it. So before its utilization he should take necessary decisions, plans and precaution, should also ensure that there won’t be any over usage destruction and damage of the resources. He must ensure that he is using only that much quantity as per his requirement and there is no over utilization and destruction. Those resources should be properly protected for the coming generations also. And the utilization of which be the business should be only for the moral and ethical purposes. And the final product must be the growth and development of the society itself. 2) Responsibility to do not make losses All the business organization both has two types of objectives they are social objectives and economic objectives. Truly for the discharge and achievement of these two objectives, the
51 LUX MONTIS Vol. 5 No. 2 July 2017 business should earn sufficient money in the form of profit. Only with adequate profit the business can survive in the society, do its operations and discharge its obligations towards the society. If the business is unable to attain necessary amount of profit, gradually it becomes a burden of the society. Business is using the resources of the society the factors of production. SO the business should pay for the business. But without sufficient amount of profit the business cannot meet its own needs and the requirements of the community. Then the community has the huge responsibility to take care and support the business without receiving any return. This is not satisfactory. SO business must make sure that it has the ability to earn adequate amount of profit and it is earning the same at time. Because it is essential to have necessary profit to growth and development of the business, society and ultimately the growth of the nation. So the business is responsible to earn the economic benefit / return. 3) Improved quality of life The business has the responsibility to upgrade the quality of life the society it involves the quality of life the society. It involves both standard of living and standard of life. The standard of living can be improved by providing quality goods and services to the people of the society. By using quality products at optimum quality and at reasonable price everyone in the society may come into the better standard of living category. And by providing judicial minatory benefits to the employees of the organization in the way of adequate salary, wages, incentives etc. the workers can raise their standard of living. Standard of life means upgrade the moral and ethical standard of people in the society. That means there must be internal growth in the people. The material growth can be measured by the increase in the standard of living of the people while the growth of one’s soul and mind, qualities of the character and at last the internal growth indicates the standard of life’s growth. The business has the obligation to provide development in the quality of life of people through the gradual growth of both standard of living standard of life. 4) Responsibility of employment and income Employees are the essential part of the every organizations. When are motivated enough then they can do their ever best for the business. To motivate them properly the business must provide them adequate wages, salaries, other environment, recreational facilities etc. Workers sweat is enjoyed by the owner as the profit. O the owner has the responsibility to provide the worker his portion of profit in the form of wages/salaries, bonus TA, DA, other incentives and fringe benefits. And the employees always feel secure and safe within the work environment and during their working hours. Business should provide them job security. Being the essential elements of the business employees have the right to receive all those things from the owners. So the business is socially responsible towards the workers. 5) Offering quality products at fair price Customer is the king of the business. The success, growth and progress of every business is depends upon the satisfaction of their customers. Business is earning income and wealth though the sale of its products among the customers. Business is obtaining the income from the customer are buying and utilizing the products from the business. Without the customers no business can survive, so the business should provide them good quality products. And it is unjustifiable to charge over price from the customers for the products. By adopting standardization and other quality 52 LUX MONTIS Vol. 5 No. 2 July 2017 control techniques business can increase and maintain the quality of products. And by using deduction business can charge suitable price for the products. It is not satisfactory to exploit the money from the customers in the form of price to meet the extra expenses of advertisements and research and development activities. In short it can be say that the business has the social responsibility to provide the quality products at reasonable price. 6) Environmental protection Business is greatly responsible to safeguard the environment from various kinds of pollutions such as the pollution of air and sound. Some kinds of industries products and processes are badly harmful to the environment. One to the dust from cement industry, human beings may have lung cancer and breathing problems. The air pollution may due to many diseases. The refrigerators cause the depletion of ozone layer. So the business should take necessary steps to avoid and control various pollutions as much as possible. And take necessary initiation to protect and safeguard the nature and environment. Business is socially liable to promote environmental protection programmes. And should have much care about the health and safety of the citizens. 7) Fair trade practices Every society responsible business is supposed to do the following good & fair trade practices; a) Aviod secret combination agreement to do monopolistic and restrictive trade practices. b) Do not include in praise war charge reasonable price only. c) Provide quality good to fulfill customers expectations d) Do not ever create artificial scarcities. e) Do not include in anti social trade practices such as hoarding and blackmarketing. f) Create and circulate true advertisements. g) Provide right information to the stake holders at right time. h) Repay the loans, advances and borrowings. i) Obey and follow the laws of the country. j) Make prompt payments to the government. k) Do not include and create bribe and corruption. l) Do not include in unfavourable political parties. m) Carry on the business in an ethical manner. n) Try to improve the standard of living of people by avoiding unnecessary expenditures. o) Beware of social welfare. p) Never cheat the consumer by selling second hand and substandard products as new. q) Do not ever destroy the public properties for our own gain. 8) Fulfill all national obligations under various national laws Business have an accountability towards the nation and the existing law in the nation. Business should provide for national growth and development, should understand that the laws in the country is to protect the citizens and promote their standard of living. So the organization, its functioning and interaction with the society should be in accordance with the society should be in accordance with the national interest and for the growth of its mother land. Businesses do not ever think of its benefit and progress. Always should try to fulfill the national as well as legal obligations. Business should relies the fact that without the nation, society and community the business do not 53 LUX MONTIS Vol. 5 No. 2 July 2017 have entity. So its process, decisions and executions should be as per the law that is in existence in the country. Do not ever deviate from the national interest by breaking and cheating the constitution. 9) Safeguard the health and well being of consumers: First and most important aim of every business is to earn profit hence finance is the life blood of the business without adequate profit no business can survive. But for the sake of profit the business will not ever cheat its consumers by providing subtend and products. The products of the business should be in accordance with the needs and want of the consumers. And they should have sufficient quality. Business must have the responsibility to ensure that their products are not causing any hazardous effects on the consumers. Business should have concern about their consumer’s health and well-being. They should always keep in their mind the fact that without the consumer, consumer’s faith and reliability the business can not exist in the field. By using quality raw material and proper methods to ensure the standard and quality of the finished products the business can increase the health condition and improve the well being of its consumers. Business should always try to be far away from all kind of anti-social and unethical business tricks to earn profit by providing inadequate products that cause serious hazards and negative impacts among the consumers and on their health and well being. 10) Social performance of some major companies Today the leading all most all MNCS are taking the social obligations as important as their economic performance and obligations. So many of them are doing great things and trying to do their best in the society for the upliftment and progress of the society 1) Oil India Limited Public Limited companies or public sector companies also doing much for social welfare. Among the PSUs the OIL ie. the Oil India Limited has done the notable performance. It is participating in the community development programmes. And actively involving in many social projects like the construction of schools, colleges, hospitals, roads, low cost houses. It also offering financial assistance to poor pupil. It provides support to promote games and cultural activities in rural areas, identifying and giving training to talented youths. 2) TATA TATA group one of the leading private companies in India always doing remarkable contributions to the society and for social welfare. From the very beginning their functioning is having high ethical and moral standard. It is very clear that the efforts of Mr. JRD Tata to bring about an ‘industrial revolution’ to an economically backward area, the major three projects have been come into reality. They are the hydro electric project (Bombay), the steel industry (Jamshedpur) and the Indian institute of science (Bangalore). 3) Associated cement companies (ACC) It has introduced in 1952 a village welfare scheme to setting up school, college, health centers, bunds, agro based local industries and co-operative societies. The farmers of both Andhra Pradesh and Bihar got an increase in their crops the help of ACC.
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4) Hero Group This is the company which has been started at the time of British before independence it’s founder mr. Brijmohan Lall Munial was a true beliver of Indian ethos. The key motto for the company is to provide an excellent transportation to the common man at a price he could easily affordable. Hero group has much concern of its workers. They are providing uniform allowance, HRA, LTA to its works from the very beginning that means long before any other company did so in India. And it also organized regular medical checkup to both their permanent workers and migrant workers and also for the worker’s parents at the company’s cost. 5) Mfatlal Group From their established time is in the 19th century their working and functioning in the society on a strong ethical basis. They are firganising many social welfare programmes with their efforts they had improved the living quality of their workers. They built at Bourneville in Birmingham factories and houses for their workers is absolutely a model for the other business groups. 8) Housing development Finance Corporation HDFC is a good example for good social behavior. With the help of them up to now one million middle class Indians have been able to build a home for their own. Apart from the above mentioned companies a number of other companies also are involving in the welfare examples are.(1), Maruthi Udyog Limited, (2) Infosys Technology Limited, (3)Aditya Birla Group (4) Choksi’s Asian paints,(5) NDDB,(6)TVS Group (7) Motorola, (8) AT & T IPLL (9)HLL (10) IOC and (11)SBI. These are the major Indian institutions who have performed very well in their social area. 1) MBB: This is the biggest German company. This aerospace company donated to a hospital in New Delhi very expensive equipment to conduct bloodless surgery 2) Brown Boveri 3) Migro Switzerland: They are conducting massive programmes to educate consumers. 4) The Middle bank of England: They have give three scorers in terms of Indian rupees to organize create japan Exhibition at London: This has been done with the purpose to promote Anglo-Japanese relations. 5) International Business Machines (IBM): This is the giant computer transactional company. It has the world wide policy to taking up social projects in all countries where IBM has its business. It renovated Indonesian Buddist temple and helped to save an Italian city which was threatened by sea erosion. CONCLUSION Of course business organizations would be the agents of social change. It is essential to play an important role in the society and which in the structure of the community by the business. Each and every decision and its implementations have great influence and impact up on the society. It is desirable to conduct a social cost- benefit analysis by the organizations management to know the impact of their different decisions upon the society. As per the Indian philosophy and the traditional thought of ancient India, it is good for the business to integrate themselves with social 55 LUX MONTIS Vol. 5 No. 2 July 2017 aspects of people’s life and discharge its social obligations and responsibilities. Presently all most companies have accepted social responsibility as a part of their economic activities. Progressive, enlightened companies in the whole world now taking and discharging more and more social responsibilities. Because now companies wanted to perform the role of society committed corporate citizen. REFERENCES 1) A Study In Business Ethics, Dr. Rithuparna Raj 2) The Ethics of Management , Larue Tone Hosmer 3) The TATA Group: profits with responsibility, World Executive Digest, 1989 4) Indian Management, Journal of All Idnia Management Association 5) Ethics in management, SA Sherlakar 6) Ethical Choices in Business, RC Sekhar 7) Business and Society, George A Steiner 8) Harvard Busines review, 1983-1990
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A CUSTOMER-CENTRIC STUDY ON THE PRECAUTIONS TAKEN BY USERS FOR SAFE USE OF INTERNET BANKING IN KERALA
Aneeshkumar G.S Assistant Professor, Department of Commerce and Centre for Research Bishop Abraham Memorial College, Thuruthicad, Pathanamthitta (Dist) Kerala, PIN: 689 597
ABSTRACT The present study is a customer-centric study related to adoption of Internet banking (IB) services of public, old private and new generation banks in Kerala. The scope of the study considered only the retail banking customers who use IB. Internet banking refers to performing banking transactions by using the website of a bank hosted in the internet. The main objective is to study the nexus between adoption and service quality of IB in Kerala and to understand the precautions taken by users for safe use of Internet banking. The customers are well aware about the various service quality dimensions and they give priority to security and responsiveness. The precautions taken by users for safe use of Internet banking is not similar.
INTRODUCTION The IT Vision of RBI 2011-17 sets priorities to commercial banks to move forward from their Core Banking Solutions (CBS) to enhanced use of IT in areas like MIS, regulatory reporting, overall risk management, financial inclusion and Customer Relationship Management (Report of the High Level Committee (HLC) on IT Vision of RBI 2011-17). A study conducted by IAMAI (2014) finds that 45 percent of the online shoppers prefer Cash on Delivery as a mode of payment. 21 percent prefer payment through Debit Card and 16 percent through Credit Card. The modes of payment include Internet banking (10 percent) and other modes viz. prepaid cash cards, Mobile Wallets etc. (8 percent).The e-commerce industry in India is likely to be worth USD 38 billion by 2016, a 67 percent jump over the USD 23 billion revenues for 2015 (ASSOCHAM). The survey revealed that 38 percent of regular shoppers are in 18-25 age group, 52 percent in 26-35, 8 percent in 36-45 and 2 percent in the age group of 46-60. Almost 65 percent of online shoppers are males as against 35 percent females. A study conducted by IT hardware body MAIT and IMRB showed that the demand for desktop computers and notebook PC in urban areas was declining. However the popularity of 57 LUX MONTIS Vol. 5 No. 2 July 2017 these devices has picking up in rural India. The total PC sales with desktop computers and notebooks stood at 10.62 million units in 2014-15 registering a negative growth of 10 percent over the last fiscal. This was due to the introduction of larger screen phones with multiple features eating into the share of notebooks. The sales of Smart phones almost doubled from 44 million units in 2013 to 100 million units in 2016 and are expected to touch 160 million by 2017 (ASSOCHAM). All these show a favorable environment for Internet banking in India. Pikkarainen (2004) defines Internet banking as an internet portal, through which customers can use different kinds of banking services ranging from bill payment to making investments. Literature Review Gupta and Bansal (2012) developed an instrument for measuring IB service quality in India and analyzed the impact of IB service quality dimensions on the overall IB service quality and customer satisfaction. Exploratory factors analyzed resulted into five dimensions namely security or privacy, reliability, efficiency, responsiveness and site aesthetics. The survey collected 1,350 respondents using IB of private sector, public sector and foreign banks in the Delhi metropolitan area. Results revealed that the security or privacy dimensions carry the maximum impact on the overall IB service quality, customer satisfaction is most impacted by the efficiency as dimension as compared to other dimensions. Hassan et al; (2012) investigated the customer service quality perception of IB to know the determinants amongst gender and different age groups. The research found that web design, security, trust, product diversification, credibility, collaboration, access and communication strongly affect the customer perception about the quality of Internet banking service. Geetha and Surendra (2014) evaluated the IB service quality and its impact on customer satisfaction in Indore district of Madhya Pradesh. Five service quality dimensions were identified: Website ease of use, comfortable, accessibility, confidence and responsiveness. Customers are fairly satisfied with website, ease of use, comfort and accessibility. Customers are fairly satisfied on website ease of use, comfort and accessibility, easy language, convenient services etc. 100 percent change in IB customer satisfaction level. Rajpreet and Ravinder (2013) studied the types of flaws in the security of online banking, those results in loss of money of account holders and financial institutions. She identified five security policies: security policy for general users, security policy for banks, security policy for network, security policy for software and backup policy. They recommended that banks display following security tips on their sites for clients for security of their funds and information; · Banks strongly recommend users to Access your bank website only by typing the URL in the address bar of your browser and also ensure the address on the address bar of your internet browser begins with https. · Do not enter login or other sensitive information in any pop up window and prefer to use virtual keyboard for entering login information. · Verify the security certificate by clicking on the padlock icon of your internet browser. 58 LUX MONTIS Vol. 5 No. 2 July 2017
· Use newer version of Operating System with latest security patches. · Use latest version of Browsers · Ensure that Firewall is enabled and Antivirus signatures applied · Scan your computer regularly with Antivirus to ensure that the system is Virus/ Trojan free. · Change your Internet banking password at periodical intervals. · Always check the last log-in date and time in the post login page. · Avoid accessing Internet banking accounts from cyber cafes or shared PCs. · Use SMS alert services of bank. · Keep your mobile phone and other information updated with bank for OTP and SMS alerts. Objectives of the Study 1. To study the nexus between adoption and service quality of IB in Kerala. 2. To understand the precautions taken by users for safe use of Internet banking. Hypothesis of the study There is positive relationship between various dimensions of Internet banking Methodology The present study is based on the primary data collected through a structured questionnaire from the Internet banking users in Kerala. In the present study, the population constitutes the entire bank’s customers in Kerala who use Internet banking. The total sample used for the study is 200. On the basis of geographical, historical and cultural importance, the districts in Kerala are generally divided into three regions. Viz; North Kerala (Kasaragod, Kannur, Wayanad, Kozhikode, Malappuram, Palakkad), Central Kerala (Thrissur, Ernakulam, Kottayam, Idukki) and South Kerala (Thiruvananthapuram, Kollam, Alappuzha, Pathanamthitta). To accommodate geographical significance, as the second stage of sample selection, one district from each region was selected and accordingly North Kerala is represented by Kozhikode, Central Kerala by Ernakulum and South Kerala by Thiruvananthapuram. For selecting the sample from the districts, the investigator relied on Systematic Random Sampling Technique. The statistical methods used for the study are: Weighted Mean to test the various attributes in the service quality, ANOVA test to compare the precautions while using Internet banking, Standardized Canonical Discriminant Function Coefficients to know the effectiveness of precautions while using Internet banking, Results and Discussion Broderick and Vanchirapornpuk (2002) on internet banking service quality noted that management implication is within the service interface and managing increased customer role. The various service quality dimensions are: responsiveness, reliability, security, convenience, competence and website interface. The table 1 shows the ranking of various service quality dimensions of internet banking. Most of the respondents open the internet bank for security; it has the least Mean Rank value
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Table 1: Dimensions of Service Quality-Weighted Mean Dimensions Mean Rank Rank Responsiveness 3.42 II Reliability 3.51 IV Security 2.58 I Convenience 3.44 III Chi-Square Competence 3.75 V 26.401 Website Interface 4.29 VI N=200 Source: Field Survey
(2058). Secondly respondents prefer the responsiveness of IB (3.42), next they prefer the convenience of IB (3.44). Higher number of respondents gives sixth rank to the website interface of IB to open internet bank (4.29). Hypothesis : The precautions taken by users for safe use of Internet banking is similar. Table 2 dealt with the precautions taken by users for safe use of Internet banking . The aim of the analysis is to identify the exact sub variables which are in practice and popular followed by banks as mitigation measures of risks while using Internet banking. Discriminant Analysis was performed to explore the identified factors. The outcome of the analysis is explained below; With reference to the Comparison of precautions while using Internet banking, the group- ing variable considered was Gender and as such comparison was done between the male and female customers of the bank. The entire variables identified were compared. The Anova test shows that the variables I always visit my IB site directly (p=0.021), I never disclose my password to anyone (p=0.002) and I use the same password for other banks, email or internet access (p=0.002) are statistically significant. This implies that out of the total factors identified gender wise classi- fication of the customers of the banks differ only the above variables and all other variables are same. From the table 3 it is clear that out of the total variables considered for the mitigation measures of risks while using Internet banking, the variable I always visit my IB site directly, I never disclose my password to anyone, I use the same password for other banks, email or internet access, I change my password regularly, I do not store passwords in a file on any computer system without encryption, I always logout from the bank’s website after IB use, I use the account information notification via. SMS from the bank, I destroy the original printed copy of the user ID and Password, I use social networking sites for secure IB transactions, I always disable Wi-Fi, mobile data or Bluetooth when not in use and I check my statements of accounts at regular intervals are effective and may be used as a precautionary measures of risks while using Internet banking. CONCLUSION The study gave awareness to the customers to rank the various service quality dimensions of IB. From the study it is found that the Internet banking users in Kerala are well aware about the various service quality dimensions. The most visible change in the banking sector of Kerala is the high adoption rate of Internet banking and e-commerce. They provide innovative and customer-
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Table 2: Comparison of precautions taken by users for safe use of Internet banking Mean Mean Factors F Sig. Male Female I always visit my IB site directly 3.873 1.0514 3.723 1.0454 5.341 .021* I use virtual keyboard to access IB 3.396 1.1634 3.513 1.0983 2.786 .095 I never disclose my password to anyone 4.131 1.1013 3.910 1.1653 9.807 .002* I use the same password for other banks, 3.183 1.3590 2.928 1.2613 9.748 .002* email or internet access I change my password regularly 3.507 1.2213 3.515 2.1181 .005 .944 I do not let my computer to remember my 3.836 1.1931 3.768 1.1791 .835 .361 password I do not provide personal banking 3.881 1.1668 3.754 1.2090 2.921 .088 information over the internet or phone I use IB from internet cafes, libraries or 2.944 1.4471 2.992 1.3341 .307 .580 airports I do not store passwords in a file on any 3.892 1.1854 3.756 1.2331 3.245 .072 computer system without encryption I always logout from the Bank’s website 4.179 .9656 4.092 1.0097 2.025 .155 after IB use I do not access IB through links in other 3.985 .9743 3.992 .9919 .013 .910 websites I use the account information notification 4.075 .9161 4.030 .9017 .626 .429 via. SMS from the bank I ensure computers having anti-virus 3.810 1.0181 3.836 1.0682 .169 .681 software and firewalls to access IB. I do not write down the user ID and 3.586 1.2366 3.637 1.2393 .438 .508 Password on diary, book or paper I destroy the original printed copy of the 3.489 1.2334 3.429 1.2253 .610 .435 user ID and Password I always scan email attachments for virus 3.463 1.1643 3.439 1.2291 .101 .751 before opening them. I use social networking sites for secure IB 3.142 1.2834 3.072 1.2161 .809 .369 transactions. I always check the last login date and time 3.586 1.1291 3.639 1.1024 .582 .446 I do not store my ID/ PIN in the internet 3.937 1.0902 3.902 1.1011 .255 .614 browsers I always disable Wi-Fi, mobile data or 3.948 1.0993 3.836 1.1141 2.627 .105 Bluetooth when not in use. I do not share my account details with 4.123 1.0357 4.068 1.0351 .738 .391 unknown / non-validated source I check my statements of accounts at 3.970 .9467 3.932 .8941 .440 .507 regular intervals Source: Field survey friendly products to meet the needs of all segments of customers. IB is catching up in Kerala with more than 35,000 transactions. The e-payment platform of commercial taxes in Kerala by State Bank of India seeing around 60,000 internet transactions worth Rs. 900 Crores to Rs. 1000 Crores every month. This new approach by the banking sector of Kerala and government may help to increase the adoption rate among those of lower socio-economic status also.
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Table 3: Comparison of precautions taken by users for safe use of Internet banking- Standardized Canonical Discriminant Function Coefficients Statements Function Effect I always visit my IB site directly .290 Effective I use virtual keyboard to access IB -.413 Not Effective I never disclose my password to anyone .405 Effective I use the same password for other banks, email or internet access .670 Effective I change my password regularly .006 Effective I do not let my computer to remember my password -.057 Not Effective I do not provide personal banking information over the internet or -.042 Not Effective phone I use IB from internet cafes, libraries or airports -.092 Not Effective I do not store passwords in a file on any computer system without .318 Effective encryption I always logout from the Bank’s website after IB use .132 Effective I do not access IB through links in other websites -.074 Not Effective I use the account information notification via. SMS from the bank .058 Not Effective I ensure computers having anti-virus software and firewalls to -.028 Not Effective access IB. I do not write down the user ID &Password on diary/book/ paper -.188 Not Effective I destroy the original printed copy of the user ID and Password .126 Effective I always scan email attachments for virus before opening them. -.044 Not Effective I use social networking sites for secure IB transactions. .132 Effective I always check the last login date and time -.405 Not Effective I do not store my ID/ PIN in the internet browsers -.092 Not Effective I always disable Wi-Fi, mobile data or Bluetooth when not in use. .306 Effective I do not share account details with unknown/non-validated source -.174 Not Effective I check my statements of accounts at regular intervals .138 Effective Source: Field survey REFERENCES 1. Ajimon, G. & Gireesh, G.S. (2011). Adoption of Internet Banking: A Glimpse on Some Influencing Variables. M.S Ramaiah Management Review, 3 (1), 31-38. 2. Abbas, N. (2013). Theoretical Consideration: Internet Banking Acceptance in Kingdom Of Jordan. International Journal of Business and Management Invention, 2(5), 18-27. 3. Ajimon, G. Aneeshkumar .G .S (2011).Internet Banking and Customer Resistance. Science and Society, 9(1), 79-88. 4. Basel Committee on Banking Supervision (BCBS) (2003). Sound Practices for the Management and Supervision of Operational Risk. 5. Geetha S & Surendran M. (2014). Internet Banking Service Quality and its Impact on Customer Satisfaction in Indore District of Madhya Pradesh. International Journal of Business and Management Invention, Vol. 3 (3), 01-06. 6. Gupta, K. K., & Bansal, I. (2012). Development of an Instrument to Measure Internet Banking Service Quality in India. Researchers World, 3(2 Part 2), 11.
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7. Hassan, M., Mukhtar, A; Abia, A. (2012). Customer Service Quality Perception of Internet Banking. International Journal of Learning and Development, 2 (2), 86-100. 8. Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). Servqual. Journal of Retailing, 64(1), 12-40. 9. Sriram, M.S (2015). Inclusive Finance India Report 2015.New Delhi: Sage Publications India Private Limited, 2-14. 10. Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996).The behavioral consequences of service quality. Journal of Marketing, 31-46. Acknowledgement The research article titled ‘A Customer-Centric Study on the Awareness and Problems of Internet banking in Kerala’ is taken from my Minor Research Project received from the UGC, Banglore, entitled vide UGC Letter No. MRP (H)/1975/14-15/KLMG046/UGC-SWRO dated 4th February 2015.
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MODELS OF CORPORATE GOVERNANCE
George George P. Assistant Professor Malabar Christian College, Calicut E.mail : [email protected]
ABSTRACT The need of governance system is based on the assumption that the separation between the owners of a company and its management provides self interested executives the opportunity to take actions that benefits themselves with the cost of their actions borne by the owners. (Agency Cost). In order for governance systems to be economically effective, companies should try to decrease agency cost above and beyond the direct cost compliance and indirect cost on managerial decision making. The paper tries to analyse the merits of the Corporate Governance models from the stakeholder viewpoint. Keywords: corporate governance, model, control, market, efficiency