Skybus Conditions of Carriage
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ISLES OF SCILLY Skybus Conditions of Carriage Background to Passengers which entitles the Passenger to dates and times specified on the Travel Pass taxes, fees or charges payable have not been These are the conditions on which the Carrier pay Travel Club Fares. COUPON SEQUENCE AND PRODUCTION paid. sells flights to Passengers (all as defined below) Travel Club Fares: the reduced fares and 3.8 The Travel Pass is only valid for the route PASSENGER AMENDMENTS AND via its website, by email, by telephone or face charges published from time to time by the shown on the Travel Pass. The fare paid by the CANCELLATIONS to face at one of its travel centres. If a Carrier for Passengers who hold a Travel Club Passenger is shown on the Travel Pass and is 4.9 Any changes including but not limited to, Passenger is a Travel Club Card holder, a Card. valid between the place of departure and flight dates, times, routes and Passenger patient being transported by the NHS or a Unchecked Items: Any items carried by the arrival shown on the Travel Pass. The Carrier names, may be changed by Passengers, subject shareholder of Isles of Scilly Steamship Passenger about their person which are not will honour Travel Passes only in sequence from to the payment of an amendment Fee, which Company Limited separate conditions of Checked Baggage. the place of departure to the place of arrival as will be subject to a maximum of £85 per Travel carriage shall apply. Valid Identification: A valid passport, a valid shown on the Travel Pass. Pass per amendment and a minimum of £10 per photographic driving licence, a valid citizen 3.9 If Passengers wish to change any aspect of Travel Pass per amendement. Such changes 1 INTERPRETATION card, a valid council issued bus pass, a valid the route, they must contact the Carrier at the can be made up to 48 hours prior to the 1.1. The definitions and rules of interpretation in government, armed forces or police issued latest within forty-eight (48) hours of the scheduled departure time by notifying the this article apply in these conditions (including identity card. If the Passenger is a child below scheduled departure date. The fare for the new Carrier in writing, by telephone, via email or at the Background): the age of 16 years, they may travel without route will be calculated in accordance with the one of the Carrier’s travel centres.. In the event Authorised Agent: A sales agent appointed by photographic identification provided that they Carrier’s Tariff and the Passenger may choose that: the Carrier to represent the Carrier and sell air are travelling with an accompanying adult. whether to accept the new price or travel on (a) the notice to change the Travel Pass is transportation on the Carrier’s behalf. the original route. provided more than 14 days before the first Airline Designator Code: The three letter code 2 APPLICATION OF TERMS 3.10 If Passengers change routes with the scheduled departure date set out on the Travel (IOS) which identifies Isles of Scilly Skybus GENERAL Carrier’s approval, the Carrier will calculate the Pass, the amendment fee will be up to 10% of Limited as the air carrier. 2.1 These conditions are the Conditions of correct price for the route. The Passenger is the total Tariff (excluding any sums paid for Assistance Dogs: A dog that has been Carriage referred to in the Travel Pass. The responsible for paying the difference between insurance) paid by the Passenger; specifically trained to assist a disabled person Contract shall be on these conditions to the the price paid and the actual price for the (b) the notice to change the Travel Pass is and that meets the accredited membership exclusion of all other terms and conditions. revised route. The Carrier may refund provided less than 14 days before the first criteria of Assistance Dogs International/ 2.2 Passengers accept that these conditions Passengers if the price is lower but otherwise scheduled departure date set out on the Travel Assistance Dogs International Europe or such apply to both themselves and all other persons the unused Flight Coupon shall have no value. Pass, the amendment fee will be up to 20% of bodies as may from time to time be recognised on whose behalf a booking is made. If 3.11 Some changes to flight routes will not the total Tariff (excluding any sums paid for by the Carrier. Passengers submit Booking Forms on behalf of result in a change of fare but others may result insurance) paid by the Passenger. For the Baggage: The personal property of a other Passengers, they confirm that they have in such a change. Special fares may only be avoidance of doubt, no changes to the Travel Passenger accompanying the Passenger in the necessary authority to make such bookings valid on the dates shown on the Travel Pass and Pass can be made if the notice is provided connection with a flight. Unless otherwise and enter a legally binding contract on the may not be changed at all without the payment within 48 hours before the first scheduled specified, it shall include both Checked other Passenger’s behalf. Passengers who of an additional fee. departure date set out on the Travel Pass; Baggage and Unchecked Items. submit Booking Forms on behalf of other 3.12 The Flight Coupon set out in the Travel 4.10 Passengers may cancel a Travel Pass Baggage Identification Tag: The baggage tag Passengers shall be liable for all the acts or Pass will be accepted on the date and flight for provided that prior written notice is provided issued solely for identification of the omissions of the other Passenger. which Carriage has been reserved. to the Carrier either in writing, via email, by Passenger’s Checked Baggage. 2.3 The Passenger acknowledges that they 3.13 If Passengers fail to check-in or board a telephone or at one of the Carrier’s travel Boarding Pass: The document entitled have not relied on any statement, promise or flight without providing advance written notice centres. If a Passenger wishes to cancel a Travel “Boarding Pass” issued by the Carrier and representation made or given by or on behalf to the Carrier, the Carrier may cancel the return Pass, refunds will be calculated in accordance provided to the Passenger at the relevant of the Carrier which is not set out in the or onward reservation. with the following: airport. Contract. Nothing in this condition shall exclude NAME AND ADDRESS OF THE CARRIER (a) if notice to cancel a Travel Pass is provided Booking Form: the relevant booking form or limit the Carrier’s liability for fraudulent 3.14 The Carrier’s name may be abbreviated in within 0 to 2 days before the first scheduled including the details provided by the Passenger misrepresentation. the Travel Pass or the Airline Designator Code. flight set out on the Travel Pass, no refund will or their authorised agent, setting out their 2.4 The Passenger’s booking request or Our address is Steamship House, Quay Street, be payable to the Passenger; request for Carriage, as recorded either in submission of a Booking Form shall be deemed Penzance, Cornwall TR18 4BZ. (b) if notice to cancel a Travel Pass is provided writing or via any relevant software in use. to be an offer subject to these conditions. The within 3 to 14 days before the first scheduled Carriage: The carriage of a Passenger and/or Passenger shall ensure that the details in the 4 FARES, CHARGES AND ROUTINGS flight set out on the Travel Pass, 50% of the Baggage by air. Booking Form are complete and accurate in all GENERAL total Tariff paid by the Passenger will be Carrier: Isles of Scilly Skybus Limited (1802523) material respects. 4.1 Fares apply only for Carriage from the refunded to the Passenger; whose registered office is at Steamship House, 2.5 A binding contract shall not come into airport at the point of origin to the airport at (c) if notice to cancel a Travel Pass is provided Quay Street, Penzance, Cornwall TR18 4BZ. existence between the Passenger and the the point of destination. Subject to article 12, more than 14 days before the first scheduled Checked Baggage: The Baggage which the Carrier until the Carrier has issued a Travel Pass fares do not include ground transport service flight set out on the Travel Pass, 80% of the Carrier takes sole custody and for which the and a copy of these conditions. between airports and between airports and total Tariff paid by the Passenger will be Carrier has issued a Baggage Identification Tag. GRATUITOUS CARRIAGE town centres. refunded. Contract: Any contract between the Carrier 2.6 With respect to gratuitous Carriage, the ROUTING 4.11 The refund due to the Passenger (as and the Passenger for Carriage, incorporating Carrier reserves the right to exclude the 4.2 Fares apply in either direction and only to calculated in accordance with article 4.10 these conditions which shall be formed in application of all or any part of the Tariff. Tariffs routings published in connection with such above) will be paid in pounds sterling. Credit/ accordance with article 2.5. subject to change fares. If there is more than one routing at the debit card fees, taxes and charges imposed Convention: Whichever of the following: The 2.7 Tariffs may change from time to time, but same fare, the Passenger prior to issue of the directly on the Carrier are not refundable.