CAREER SERVICES CAREER

GUIDE2021-22

"MAJOR" DECISIONS? See how our in-house career counselors can help you with choosing a major and exploring career options.

HANDSHAKE THE “INDEED” FOR SOUTHERN MISS STUDENTS

Browse through our ads to see which employers LOVE HIRING GOLDEN EAGLES!

See how to craft your PROFESSIONAL RÉSUMÉ!

THE UNIVERSITY OF SOUTHERN MISSISSIPPI TABLE OF CONTENTS

ABOUT US 2 MEET THE STAFF 2 OUR SERVICES 3 HOW TO SCHEDULE AN APPOINTMENT 3 SIGNATURE EVENTS 4 CAREER SERVICES LOCATIONS

EXPLORE OPTIONS 5 ADVICE FOR STUDENTS 6 4-YEAR PLAN 7 8 COMPETENCIES FOR PROFESSIONAL DEVELOPMENT 8 PLAN YOUR SUCCESS NOW NOW HIRING 8 LEADERSHIP EXPERIENCE MATTERS 9 STUDENT SUCCESS: GRADUATE SCHOOL – ARE YOU READY? 10 ONLINE RESOURCES

DISCOVER OPPORTUNITIES 11 HANDSHAKE Southern Miss 12 JOB LOCATION AND DEVELOPMENT 13 CENTER FOR PATHWAY EXPERIENCES 14 CAREER EVENTS

BUILD YOUR BRAND: JOB PREP 15 DRESS FOR SUCCESS

Golden Eagles® 16 PROFESSIONAL COMMUNICATION TIPS OFFICIAL PARTNER OF SOUTHERN MISS ATHLETICS 17 BUILDING A PORTFOLIO 18 SOCIAL MEDIA BRANDING 19 BECOME A LINKEDIN ALL-STAR 20 LINKEDIN PART 2 21 60-SECOND ELEVATOR PITCH 22 NETWORKING 22 MINI RÉSUMÉ CARDS

TAKE ACTION: FIND YOUR JOB 23 RÉSUMÉ GUIDELINES Holidays Off • Flexible Scheduling 24 RÉSUMÉ SAMPLE Professional Development for Crew, 25 ACTION WORD LIST 26 RÉSUMÉ HEADING SAMPLES Managers & Support Office 27 RÉSUMÉ SAMPLES 34 COVER LETTER GUIDELINES 35 COVER LETTER – SAMPLE 36 REFERENCE LETTER REQUEST EMAIL SAMPLE Text RCJOBS To 97211 To Apply 37 REFERENCE LIST SAMPLE 38 FEDERAL RÉSUMÉ GUIDELINES Or apply online at WorkAtCanes.com 39 CURRICULUM VITAE (CV) TIPS 40 7 STEPS FOR A SUCCESSFUL INTERVIEW By texting RCJOBS to 97211 you consent to be contacted by Raising Cane’s Restaurants through an automated texting 44 PHONE AND WEB-BASED INTERVIEW TIPS system. Consent not required for purchase. Text STOP to 97211 to opt out of messages. Message data charges may apply. 45 DINING ETIQUETTE TIPS 46 OFFER OF EMPLOYMENT AND SALARY CONSIDERATION

1 CAREER SERVICES ASSISTS STUDENTS IN FINDING MEANINGFUL CAREER PATHS, DEVELOPING MEET JOB-SEEKING SKILLS, AND CONNECTING WITH HOW TO SCHEDULE EMPLOYMENT OPPORTUNITIES TO BECOME THE STAFF SUCCESSFUL PROFESSIONALS. AN APPOINTMENT

WHO WE ARE HATTIESBURG CAMPUS Our services are FREE and available to all Southern Miss ƒ Visit usm.edu/career-services to schedule an Follow us on social media students enrolled in a degree program and registered in person or virtual appointment. @USMCAREERSERVICES, for classes, as well as alumni. ƒ Call Career Services at 601.266.4153. and visit our website RUSTY ANDERSON KATHY KILLAM The Career Guide is made possible through advertising ƒ Stop by the office in McLemore Hall Room 125. USM.EDU/CAREER-SERVICES Director Assistant Director within the guide. Many of the organizations advertising and Handshake for other hire for part-time, full-time and internship opportunities. I encourage you to browse through the companies listed Hours of operation are between 8 a.m.-5 p.m. events, workshops and tips! and aggressively seek career opportunities or internships Monday through Friday. with these organizations. Feel free to meet with our staff Walk-ins welcome based on availability to learn more about connecting with these companies.

On behalf of the entire staff of Career Services, we look forward to helping you reach your career goals, and as GULF PARK CAMPUS MARY MANER MARY BEARD always, SMTTT! Gulf Park Campus - Assistant Manager, Career Counseling ƒ Call Mary Maner at 228.214.3330. Director of Career Services RUSTY ANDERSON, DIRECTOR HOW WE CAN HELP: OUR SERVICES CAREER EXPLORATION SIGNATURE EVENTS ƒ Career Consultation FALL 2021 KRISTIE FOWLER CINDY WALKER ƒ Interest Assessments Part-Time Job Fair Career Counselor Administrative Specialist ƒ Identify Majors of Interest JCPenney Suit Up Event ƒ Discover Career Options Career and Internship Expo FIND A JOB Teacher Job Fair FOR MORE INFORMATION ƒ Résumé and Cover Letter Tips and Critiques ON THESE EVENTS, VISIT ƒ On-campus Employment SPRING 2022 USM.EDU/CAREER-SERVICES. ƒ Full-Time and Part-Time Job Search JCPenney Suit Up Event TROY KNIGHT ƒ Networking Tips Information Specialist Career and Internship Expo ƒ Interview Tips and Preparation Teacher Job Fair ƒ Interview Practice Gulf Park Career Fair CONNECT TO EMPLOYERS ƒ Handshake ƒ FYI: Our website has an online resource Internships center that you can access 24/7 from the ƒ Job Location and Development REFER TO PAGE 15 FOR comfort of your own space. (off-campus student employment) PROFESSIONAL DRESS TIPS! ƒ Career and Job Events ƒ On-campus Interviews 2 • CAREER SERVICES • ABOUT US 3 WEST 4TH STREET

Parking Garage

LK McCarty

WA

e Field s e Field s Hall ootball ootball

GLE F F actic actic

EA Pr Pr

49

AY RAY GUY WAY

S. HIGHW

CAREER SERVICESAthletic U. STUDENT SUCCESS LOCATIONSCenter HELPFUL TIPS FOR STUDENTS Scianna Hall x

VE. CHARLES LANE

L VA

TINE TINE EN GLE A Trent Lott Hello! I am a new student at Southern Miss and would

tadium

E Center DRIV S Union Comple

M.M. Roberts like some advice on how Career Services can help me. GOLDEN EA COLLEGE DRIVE RAILRO AD STREET

COLLEGE DRIVE Don’t be afraid to Be sure you understand our policies on Write a résumé your first 49 CHIMNEY AY HATTIESBURGS’ PASS CAMPUS change your major if plagiarism and other forms of academic integrity semester and revise it G DR. you think you need to. misconduct. It may not be what you think, and you at least once a semester IN MCLEMORE HALL 125 LL It happens all the time. can be given an XF on your permanent record for after that. It will help

A Business

S. HIGHW PHONE: 601.266.4153

SM Complex Talk to your advisor “failure due to academic misconduct” if you break motivate you to get

U. CHAMPIONSHIP LANE CHIMNEYS’ PASS or a professor and the rules. Read the policy on the provost’s website involved and keep you from UPD explore your options! and be very careful to follow it! forgetting all that you do! 2ND STREET

MEMORIAL DR.

PA GULF E DRIV RK T MEMORIAL PLAZA ST Social EA Work WES Admin. Building Invest time each semester in Make a list of ALL courses that ALUMNI DRIVE SOUTHERN MISS BEAR POINTE DRIVE Health getting to know at least one or two you need to take to graduate

D F FTY LANE RI Center Auditori V leming Education er LO E Cent Technology of your professors. Talk to them and make your own road map. Learning Barber Fleming Center Building Education Center after class, go to office hours, and Then, take it to your advisor for Rose Fitness Center seek feedback on your papers or feedback. You’re in charge of 3RD Garden um STREET

tests. If you need advice down the your career at Southern Miss, so YOU DO Information BEAR P WNT OINT Lake Byron R POINTE BA road, or a letter of reference (you make sure you know what you LO OWN E DRIVE BEACH P DR. AMY CHASTEEN NG BEA SEAGULL LANE BEA CH HARDY STREET will), they will be there to help! Executive Vice Provost for Academic Affairs need to take!

ARK PLACE

DOWNTOWN Gulf Coast Nursing Library

Building Science Building HATTIESBURG

E DRIV RK PA GULF GULF The Career Services Career Services helped me to be able to find Ms. Beard helped

4TH S Teacher Job Fair was a major more suited for me and my tastes. I me exponentially. My TREET

E

L Administration absolutely essential in my was originally going to work as a physicist résumé was crafted GULF PARK CAMPUS Plaza

CIRC job search. Not only did but found that I am far more eloquent than in the right way, my

HARDY HALL 240 AK

O Elizabeth I make new connections I am good at math. Rusty Anderson spent career choice was

P I Hall PHONE: 228.214.3330 H Lofty DS and collect valuable quite a few sessions on helping me explore refined, and a lot EN Return FRI information about schools career pathways, helping me with my résumé, of resources were

Hardy Hall L around the state, but I and giving me advice on where to look for presented to me

lo y d Hall d was able to follow up with work and opportunities. He is the reason I in order to better Friendship Oak the district that ended up am now working as a reporter and am so prepare me for the hiring me the very next much happier. I am so glad USM offers Career real world. Career semester. Southern Miss Services to their students, and I thank Rusty Services gives you the AVENUE OF THE OAKS Teacher Fair TTT! for his time, and in most cases, his patience. tools to be successful!

BEACH P

ARK PLACE

Main Entrance GULFPORT

ARD 90 EAST BEACH BOULEV

90 ERICA KENT GARRETT MINTA JOHNNY DALE BRUMFIELD JR. Class of 2017 Class of 2018 Class of 2016

4 • CAREER SERVICES • ABOUT US USM.EDU/CAREER-SERVICES • 5 4-YEAR PLAN 8 COMPETENCIES FOR PROFESSIONAL DEVELOPMENT

FRESHMAN SOPHOMORE 1. CRITICAL THINKING/ 5. GLOBAL/INTERCULTURAL 1. • Visit Career Services for help choosing a 2. • Visit Career Services to clarify career PROBLEM SOLVING PERSPECTIVE major and exploring options. options with your major. Are they a perfect match? Exercise sound reasoning to analyze issues, Value, respect and learn from diverse cultures, • Validate your Handshake account to make decisions and overcome problems. races, ages, genders, sexual orientations access part-time on-campus/off-campus • Attend career events to begin meeting The individual is able to obtain, interpret and religions. The individual demonstrates jobs and internships. and networking with companies. and use knowledge, facts and data in this openness, inclusiveness, sensitivity and the • Attend career events - see page 3 for • Use Handshake to search for internships process and may demonstrate originality ability to interact respectfully with all people signature events. or part-time jobs. and inventiveness. and understand individual differences. • Learn about available academic and • Update your résumé to remove high support services like Student Counseling school items. Our office can help! 2. ORAL AND WRITTEN 6. CAREER MANAGEMENT Services, Student Health Services, • Become active in campus organizations COMMUNICATION SKILLS Identify and articulate one's skills, strengths, Writing Center, Speaking Center, etc. and seek leadership roles, if possible. The individual has public speaking skills; knowledge and experiences relevant to the is able to express ideas to others; and can position desired and career goals, and identify • Create or update your résumé with help • Begin to map out your career plan with write/edit memos, letters and complex areas necessary for growth. from Career Services. help from our office. For example, do you technical reports clearly and effectively. • Explore student organizations and join need to attend graduate school? one or two. 7. LEADERSHIP 3. PROFESSIONALISM/WORK ETHIC The individual is able to assess and manage Demonstrate personal accountability and his/her emotions and those of others; effective work habits, e.g., punctuality, leverage the strengths of others to achieve working productively with others, time/ common goals; use empathetic skills to guide workload management. Individual is able to and motivate; and organize, prioritize and learn from his/her mistakes and understand delegate work. JUNIOR SENIOR the impact of nonverbal communication on 3. • Meet with Career Services to review your 4. • Visit Career Services for help perfecting professional work image. 8. TEAMWORK/COLLABORATION career plan and goals. your résumé, developing job search Build collaborative relationships with strategies and interviewing skills. • Schedule mock interviews to practice 4. INFORMATION TECHNOLOGY colleagues and customers representing diverse and get positive critiques. • Continue to use Handshake to search for APPLICATION cultures, races, ages, genders, religions, jobs and apply for on-campus interviews lifestyles and viewpoints. The individual is • Attend Career and Internship Expos to The individual demonstrates effective able to work within a team structure and can network. with employers. adaptability to new and emerging negotiate and manage conflict. Start applying for professional jobs six to technologies to solve problems, complete • Join student and professional • tasks and accomplish goals. organizations for professional nine months before graduation. experiences. • Attend ALL career events - practice makes perfect! • Update your résumé. Establish your references. • If preparing for graduate school, start • writing your essays and studying for • Complete the placement survey emailed FYI: To develop these FYI: Our online resource entrance exams. to you from Handshake or at cap and competencies, try applying them Focus2 has more information on gown pickup! to areas of the four-year plan. professional development

Adapted from NACE Career Rediness Competencies, naceweb.org

6 • CAREER SERVICES • EXPLORE OPTIONS USM.EDU/CAREER-SERVICES • 7 PLAN YOUR SUCCESS NOW! STUDENT SUCCESS: GRADUATE SCHOOL ARE YOU READY? IDENTIFY EXPLORE DISCOVER When thinking about graduate school, the first things you want to determine are your academic and career goals. Decide what your goals are and then determine if graduate school will help you get there.

Q: As a new student at Southern Miss, Q: How do I discover types of Q: What are some additional tips for WHY GO TO GRADUATE SCHOOL? BEFORE YOU SUBMIT THE APPLICATION are there resources available to help jobs related to my career path and new students? ƒ Necessary for field ƒ Search graduate school websites for specific me choose a major? inquire about expected salaries? A: Begin with the end in mind. Start ƒ Advance career requirements for admission and deadlines. Yes, visit Career Services on campus You can gain information about building experiences to achieve your A: A: opportunities and salary ƒ Study and take the appropriate exam to explore major areas of study. You expectations of your occupation goals. Know the GPA expectation for for the discipline (GRE, LSAT, MCAT, etc.). can meet with a career consultant of interest (ex. potential salary, your career choice and resources ƒ Gain more knowledge and to receive help in identifying your values, work environment) by taking to achieve it. Start with one or two credibility in your field ƒ Identify a professor in your major for mentoring and interests and learn about various advantage of the many online organizations on campus correlating advising assistance. assessments to narrow your search. resources provided to you. Such with your career goals and get ƒ Register with the pre-professional office at CHOOSING THE RIGHT Research shows that students who resources include, but are not limited connected. Stop by Career Services usm.edu/arts-sciences/preprofessional.php. find the right major reduce the to, the following: What Can I Do With in McLemore Hall 125 or schedule an GRADUATE SCHOOL ƒ Determine if interviews are required for the program of number of semesters to achieve a This Major?, O’NET, Focus2 and appointment (601.266.4153) to plan ƒ Research programs and interest and seek preparation assistance from Career degree with fewer major changes. Occupational Outlook Handbook. your career success now! determine which is right for Services or preprofessional advisors. you. Consider the following: ƒ Write your personal statement, if required, and have it • Apply to the highest ranked national reviewed by Writing Center staff or a faculty mentor. programs reflective of your credentials. THE IMPORTANCE OF SKILL-BUILDING Also apply to strong regional schools. • Review the faculty credentials for areas of APPLICATION PROCESS THROUGH STUDENT INVOLVEMENT expertise and possible teaching assistant ƒ Meet all application deadlines for admissions or research assistant opportunities. Student involvement through student organizations is a smart Activities Hub (Hattiesburg) or Hardy Hall 242 (Gulf Park) to and assistantships. way for students to build a robust résumé! Employers want to learn more about the many ways to enhance your involvement • Review admission criteria, program success ƒ Have your résumé or CV reviewed in see that students are well-rounded and competent potential experience. Did you know employers have repeatedly indicated and job placement rates. Career Services. employees. The more students can challenge themselves to that leadership, communication, critical thinking and teamwork, • Check accreditation status. ƒ Follow up with references to verify timely submission grow outside of the classroom, the more confident they will feel among others, are top skills they are looking for in new hires for applications. going into the job search process based on the NACE Career Competencies? These skills learned • Search for financial resources available (federal aid, grants, fellowships, ƒ The Office of Leadership and Student Involvement provides a in the classroom complement classroom learning to equip Track your applications before the deadline and add assistantships, scholarships). wealth of opportunities for students to get involved in our nearly students to be the best they can be and achieve all of their post- documents as necessary to completion. 200 student organizations. Stop by our office in the Student graduation goals. TIPS AND ADVICE TOP 5 TIPS “From the time I began my college career, it was always a dream of “Make sure that when applying to a graduate program, you are 1. Become a leader in a student organization or on a class 5. Make sure you are translating all of your skill development mine to work with college students in a university setting on a daily considering whether the program is a good fit for you. You may meet project. Use this opportunity to flex skills you have and learn and leadership experiences in college onto your résumé. basis. I was fortunate enough to have a mentor to help me through the all of the qualifications for the program, but be sure that they offer the about refining those you need to still work on. Visit Career Services or the Office of Leadership and Student graduate school process. Throughout my graduate program in Student research and other opportunities that you want. Also, when applying Involvement for help on how to stand out to future employers! 2. Spend more time listening than talking to your peers, friends, Affairs, I had several opportunities to gain related field experiences for programs, give yourself enough time to gather all of the necessary in relationships, to professors, etc. through a practicum and internship. I was able to work with college requirements (especially to take the qualification exams more than once, 3. Take a course in basic communication skills and commit students at the Career Center and the university’s Academic Advising if needed). I always say to learn from others’ mistakes if you can; one to learning how to be an effective communicator with all Center. These experiences helped me decide in which area I wanted of my biggest mistakes when applying to graduate school was starting different types of people. Then practice this skill as much as to start my professional career. I am forever grateful for the opportunity the application process late. I felt really rushed, which added extra you can for further development. and experiences I received during my graduate program, which helped stress that was not needed. Definitely put forth your best work and give me land my dream job of working with college students as a career yourself time. If cost is a contributing factor to deciding on a program, 4. Develop your own personal philosophy. It should be unique to - EMILY HOLMES counselor for Career Services at The University of Southern Mississippi!” remember that there could be graduate assistantship positions available you and something you can use to drive your leadership practice Director, Office of Leadership and Student Involvement to help alleviate some of that cost.” and hone your particular skillset for future employment. KRISTIE FOWLER, CAREER COUNSELOR FELICIA GRAY, ALUMNA

8 • CAREER SERVICES • EXPLORE OPTIONS USM.EDU/CAREER-SERVICES • 9 ONLINE RESOURCES CAREER SERVICES CAN HELP CONNECTING WITH OUR ONLINE JOB DATABASE The “Indeed” for Southern Miss students, Handshake allows students to do the following: FIND THESE RESOURCES AT USM.EDU/CAREER-SERVICES. • Search for on- and off-campus part-time jobs, work • View and sign up for on-campus interviews study, internships, co-ops and full-time positions with companies • Explore local and nationwide companies • Use the resource center as a one-stop-shop for job- ƒ This is your one-stop shop for federal jobs. • Receive personalized job recommendations based on related questions OUR INTUITIVE ONLINE JOB DATABASE SYSTEM ƒ Search and apply for federal jobs across the country. major and interests • View and register for career events See next page • Create and save specific job searches • Upload documents (résumé, cover letter, etc.) to your • Set up email notifications when new opportunities profile for easy applying are posted WHAT CAN I DO WITH THIS MAJOR? ƒ Research majors and discover many career opportunities for employment. ƒ Explore career options. HOW TO SIGN UP ƒ Explore which companies and ƒ See detailed job descriptions. employers are associated with your Handshake: Find jobs and employers on career choice. ƒ Learn about salary ranges for your career field. and off campus! ƒ Acquire helpful learning strategies and Handshake is our online job database. You information now to get ahead in a chosen career. already have a profile; you simply need to log OCCUPATIONAL OUTLOOK HANDBOOK in and validate your account. If you have never ƒ Research your career field and learn about job duties. logged into Handshake, follow the instructions below. First-time users must log in on a desktop ƒ Explore education and training needed for your career field. ƒ Discover your values, skills and personality interests through computer (you cannot use the app). the online career assessment. ƒ Review salary and occupation outlook. 1. Go to usm.joinhandshake.com. ƒ Receive an interest code based on FOCUS results to help with your major/career selection. • Click "The University of Southern Mississippi." ƒ Explore and compare jobs in your career field side-by-side to receive detailed information. 2. Type “w” and your student ID number @usm. ƒ edu (Example: [email protected]) and your ƒ Call Career Services for free access code. Prepare for interviews. SOAR password (If you are unable to connect to ƒ Compare salaries. the eduroam network, use your university email ƒ Research companies. address - example: [email protected].)

3. Upload a current résumé. Handshake will ƒ Search thousands of job opportunities daily through the automatically populate your education and work online database system. JOBS experience from your résumé. ƒ ƒ Upload your résumé to enhance employment opportunities in Search for jobs. • Edit or add your information by clicking on your chosen career. ƒ Network with employers. your name in the top right corner of the page, ƒ Narrow job searches by city and state for desired location click on “My Profile,” and click on the pencil of employment. icon by each section.

ƒ Call Career Services for free access code. • Add any organization/student activities,

relevant courses and projects to complete your profile. ƒ Find opportunities with employers who value diversity. • Click on “Make Profile Public” to allow ƒ Use the online resource center to help make you a employers to find you! ƒ Practice interview questions online from your stand-out candidate. FYI: If a student has a FERPA flag on his/her personal computer. You are now ready to start searching for jobs! SOAR account, he/she will not have access to ƒ In the future, you can also use the Handshake Record your interview answers. Handshake. Talk to the Registrar’s Office if you app (IOS or Android). ƒ Receive quality feedback from a career counselor in our office. wish to remove your FERPA flag.

10 • CAREER SERVICES • EXPLORE OPTIONS USM.EDU/CAREER-SERVICES • 11 JOB LOCATION CENTER FOR PATHWAY AND DEVELOPMENT EXPERIENCES

DID YOU KNOW THERE IS A PROGRAM ADMINISTERED THROUGH FOLLOW US ON WHAT ARE PATHWAYS? WHEN SHOULD I PARTICIPATE IN SOCIAL MEDIA! SOUTHERN MISS CAREER SERVICES DEDICATED TO HELPING STUDENTS PATHWAYS ARE SIGNIFICANT A PATHWAY EXPERIENCE? FIND OFF-CAMPUS, PART-TIME EMPLOYMENT OPPORTUNITIES? EXPERIENCES CONNECTED It’s never too early to gain field experience. The primary goal of the program is Job Location and Development (JLD) TO A STUDENT’S ƒ Summer Break to locate and develop off-campus job opportunities for currently enrolled POST-GRADUATION GOALS. @USMSTUDENTWORK ƒ Southern Miss students, regardless of financial need. Winter Break - five to seven weeks ƒ Internships (on and off campus; paid or unpaid) ƒ Allow four to six months to find and obtain an ƒ Student teaching, clinicals, practicums, externships internship. ƒ Research (scholarly and/or creative) WHY YOU SHOULD VISIT JLD HOW DOES JLD WORK? ƒ Participate in more than one internship. ƒ Entry-level jobs related to field (on or off campus, ƒ Get personal assistance from the JLD is run through Career Services. including part-time jobs or co-ops) HOW DOES THE CENTER HELP? JLD coordinator To utilize this service, you have ƒ Fieldwork THE CENTER FOR PATHWAY EXPERIENCES ƒ Learn how to navigate Handshake for two options: HELPS STUDENTS job search needs 1. Visit the Career Services website at ƒ Other activities that provide the student with experience related to his/her chosen discipline Find a pathway experience through one-on-one ƒ Receive job search and interview tips, including usm.edu/career-services and click on Handshake. appointments and sharing online resources, résumé help From there, you can log on and search for opportunities or validate to access your account. HOW PATHWAY EXPERIENCES BENEFIT YOU Fund summer experiences with our competitive summer BENEFITS OF WORKING From this site you are able to search off-campus ƒ Develop critical thinking and communication skills scholarship in the GO system, and job opportunities. for potential future employers and/or graduate PART-TIME AS A STUDENT Finish their experiences with a reflection and eligibility for ƒ Earn money to supplement living costs 2. Schedule an appointment with the JLD coordinator school admission a free graduation cord. while enrolled in Career Services. He or she will be able to help ƒ Build your professional network navigate you through the website and find an off- ƒ Build résumé with relevant professional experience ƒ Apply your academic learning to real-world problems campus opportunity that best suits you. ƒ Develop useful skills that can benefit you in When you schedule an appointment, you can also receive future employment help with other aspects of the job search process, such as ƒ Get ahead in the job market by connecting with the following: SCAN THE QR CODE TO employers and building a network of contacts LEARN MORE ABOUT ƒ Résumé preparation ƒ Obtain work experience before receiving your degree PATHWAY EXPERIENCES! ƒ Cover letter review ƒ Interviewing techniques McLemore Hall 125 PATHWAYSUSM Monday-Friday, 8 a.m.-5 p.m. @USMPATHWAYS 601.266.4153 @USMPATHWAYS usm.edu/pathways

MAKE SURE TO ALWAYS FOLLOW UP WITH THE EMPLOYER. QUOTES FROM STUDENTS ABOUT PATHWAY EXPERIENCES (See our follow-up instructions on page 43).

"This internship was my first experience in a "In my internship group, I worked with those of different professional job setting, so I learned how to cultures, races and sexual orientations. I found it to be IF YOU HAVE ANY QUESTIONS, communicate effectively in a work setting. I learned important that all interns treat one another with respect, CONTACT US AT [email protected] how to do the tasks assigned to me based on their regardless of lifestyle or background." OR VISIT US AT USM.EDU/JLD. instruction, have coworkers review my work, and was able to ask for help if I came across any problems." 12 • CAREER SERVICES • DISCOVER OPPORTUNITIES USM.EDU/CAREER-SERVICES • 13 CAREER EVENTS DRESS FOR SUCCESS BE PREPARED BEFORE THE EVENT TIPS FOR WOMEN DEVELOP YOUR BRIEF INTRODUCTION, PRACTICE IT, THE IDEAL PROFESSIONAL AND BE READY TO DELIVER IT. DRESS IS MATCHING SUIT LOOK OVER THE LIST OF COMPANIES IN HANDSHAKE PIECES. WHETHER IT’S A AND FIND THE TOP 10 THAT INTEREST YOU. PANT OR SKIRT, HAVE A MATCHING JACKET. RESEARCH COMPANIES OF INTEREST (Focus on mission statement, values statements, brief history and KEEP HEELS UNDER know products, goods or services) THREE INCHES. PREPARE YOUR RÉSUMÉ TO ADDRESS EACH EMPLOYER’S NEEDS AND GET IT REVIEWED BY CAREER SERVICES. TIPS FOR MEN THINK OF QUESTIONS FOR EACH EMPLOYER OF INTEREST. WRITE THEM OUT, BUT DON’T READ WHEN CHOOSING A TIE, FROM THE LIST. CASUAL BUSINESS CASUAL PROFESSIONAL THE MORE PROFESSIONAL YOU GET, THE “CALMER” DRESS PROFESSIONALLY. (see next page) THE TIE IS CONCERNING COLOR AND PATTERN.

CAREER EVENTS ARE EXCELLENT OPPORTUNITIES TO NETWORK THE IDEAL PROFESSIONAL WITH EMPLOYERS AND LEARN ABOUT JOB OPPORTUNITIES. DRESS IS MATCHING SUIT PIECES. EXAMPLES OF QUESTIONS YOU CAN ASK DURING THE EVENT

What qualities are you Does your company hire college students for cooperative looking for in new hires? education positions, internships or summer positions? EVERYONE KEEP ALL HAIR WELL GROOMED AND BE Can I give you my résumé? What is the application process? Are you the recruiter for hiring? MINDFUL OF DISTRACTING HAIR COLOR.

What do you like most about the What types of things can I do while in school to make company you are working for? myself more competitive in your job market? WOMEN MEN ƒ Skirt: Skirt length is knee length or slightly above the knee. ƒ Shirt: Long-sleeved, buttoned shirt with collar should be neatly pressed and ƒ Pants: For business casual, dress pants are great. For AT THE EVENT professional, suit pants should match a jacket. tucked into pants. ƒ Tie needs to coordinate with shirt ƒ Jacket: Some form of jacket is preferred. A sweater Tie: 1. Review research notes prior to meeting with an organization. 5. Treat each conversation as a mini-interview—that’s exactly or opposing-colored jacket is good for casual dress. A and pants and be properly knotted. what it is. 2. Strategize on which employer(s) you want to connect with matching jacket is appropriate for a more professional look. ƒ Pants: Wear dress slacks, solid color, and in what order, based on importance and event setup 6. Be sure to get contact information and follow up with each ƒ Professional shoes should be solid and cover all toes. pressed and tailored for a professional fit. (use event map). employer. (See page 43 for instructions.) Shoes: ƒ Jacket: When dressing business casual, 3. Review your talking points before initiating a conversation either wear a tie or a jacket. with the employer(s). For more information on the Career and Internship Expo, WARM WEATHER TIPS 4. Talk to a few companies not in your top choices. Practice go to usm.edu/career-services and click the Online your brief introduction (elevator pitch) on them. (See page 21, Resources tab. Scroll down to find the PDF: “How to ƒ Try wearing linen and other light fabrics. for example). Work a Career Expo Guide” ƒ Try lighter colors and accessories.

14 • CAREER SERVICES • DISCOVER OPPORTUNITIES USM.EDU/CAREER-SERVICES • 15 PROFESSIONAL BUILDING A PORTFOLIO COMMUNICATION TIPS Cindy Blackwell, Ph.D. adapted from 2018-19 Career Guide Professionalism includes an array of aspects, and communication skills are a big factor. Emails, phone conversations and DETAILS MATTER WHAT TO INCLUDE face-to-face interactions all require strong communication skills in the professional world. Set the tone for who you are • There should be a consistent message that • All portfolios should include a résumé and a and what they expect from you. demonstrates your personal brand. one-page personal profile. In order to accomplish your goals and maintain a positive reputation, it is essential to communicate using protocol that is • Your name should be on every page to remind the • The personal profile should be compelling professional, appropriate, polite and effective. Remember: Communicate professionally, whether it’s in person, over the reader whose work is being viewed. and something that helps the reviewer to phone, or through email, text, or any other form of communication. understand your passion and commitment. • Use the header of your résumé on other elements of your portfolio, such as your personal profile, Below is a list of selected disciplines and contents page and divider pages. suggestions of artifacts and examples to include ƒ IMPORTANT TIPS FOR When talking on the phone, smile! It helps your voice to in a portfolio to support that discipline. • Use consistent fonts and pay attention to every EFFECTIVE COMMUNICATION sound warm and welcoming. detail, such as ensuring the watermark is aligned in Art – Prints or photographs of works, written ƒ Respond to an email, fax or phone message within a 24- to ƒ Always know your audience. the same direction as your text, if using bond paper. details of processes or protocols, and media 48-hour time period, if at all possible. ƒ reports related to showings and presentations Address people by name with proper etiquette. • Consider what elements could be confidential and ƒ Proofread, run a spell check for all written forms of ƒ A formal greeting and a formal closing should be included ensure you are only using appropriate information. Business – Business-related writing samples communication, and do not use all capital letters. (see sample email below). and elements that demonstrate the process ƒ Include a concise, purposeful subject line. ƒ State your message clearly and provide at least one form of of developing a business plan, including ƒ Always make time to say thank you. spreadsheets and graphs contact information for the person to use when responding. Do PHYSICAL AND ONLINE PORTFOLIOS not assume the reader remembers a previous conversation. ƒ Choose the best method of communication for what you are Education – Writing samples, lesson plans, There should be consistency between the two, but ƒ trying to achieve (email is not always the best option). student work artifacts and evaluation of lessons Write down your thoughts prior to making a phone call. not everything will be the same. Journalism/Communication – Writing samples PHYSICAL PORTFOLIOS across mediums, including print and social media, Your portfolio should consist of a three-ring • investigative research, graphic design, layout portfolio that allows you to add and remove items and photography SAMPLE EMAIL as your career grows. Health Care/Nursing – Anonymous or ƒ Make sure you have punctuated Put all artifacts and examples in heavy-duty page SUBJECT: JOB SHADOWING • hypothetical patient care plans and written reports your message properly and spelling protectors and back it with black cardstock, not Dear Ms. Brewster, (Always try to find the person’s name!) is correct. construction paper. Sciences – Science-related writing samples, research protocols, statistical data and analysis, ƒ The tone of your email should not Hello, my name is Roxanne Jones, and I am very ONLINE PORTFOLIOS charts and graphs related to research and results, be casual. Do not use abbreviations The viewer should be able to immediately connect interested in job shadowing with you. My professor, • and media reports related to research or colloquial terms. The use of the online elements to the physical portfolio. John Doe, highly recommended that I contact you. “textisms” or emoticons is also not Social Sciences – Relevant writing samples, • Make the online version viewable in as few clicks considered professional. These including published work, research protocols, as possible. I recently became interested in teaching, and I am types of communication can reflect data and results, and any media reports related to heavily considering changing my major. Before I take the an unprofessional and casual • Use online versions to demonstrate things like presented works leap, I would love to shadow you for a day and see what attitude that may send the wrong videos that are not viewable in the physical copy. it’s like behind the teacher’s desk. message to the recipient. ƒ Use the “Reply All” function carefully. I look forward to hearing from you at your earliest ƒ When typing the subject, be sure it convenience. I can be reached via email at Roxanne. adheres to the guidelines in the job [email protected] or by phone at 228.123.4567. Thank posting. If there are no guidelines, you for your time and consideration. be as specific as possible. Emails from unknown individuals will usually Best regards, be placed into junk mail if they do not grab the recipient’s attention. Roxanne Jones

16 • CAREER SERVICES • BUILD YOUR BRAND: JOB PREP USM.EDU/CAREER-SERVICES • 17 SOCIAL MEDIA BRANDING OPTIMIZE YOUR PROFILE TO BECOME A LINKEDIN ALL-STAR! BRAND YOURSELF ON SOCIAL MEDIA IS THE BIGGEST PROFESSIONAL SOCIAL NETWORK, WITH OVER 500 MILLION USERS. WHAT IS PERSONAL BRANDING? Nearly every industry uses LinkedIn to find and vet job candidates, and over 90% of recruiters rely on the site. Personal branding is the practice of people marketing themselves and their careers as brands. With these statistics in mind, you can’t afford NOT to have a LinkedIn profile! If you want to truly maximize the value of LinkedIn, you’ll want to optimize your profile. Optimizing your profile WHY IS THIS IMPORTANT? means completely filling it out and becoming a LinkedIn “all-star.” LinkedIn users who achieve all-star status show up in recruiters’ search results more often. Use the following tips summarized from Social Media Marketing: A Strategic Approach to market yourself and achieve all-star status on LinkedIn. 93% 2/3 55% OF HIRING MANAGERS WILL OF EMPLOYERS TOLD JOBVITE THAT HAVE RECONSIDERED A REVIEW A CANDIDATE’S SOCIAL POSTS INCLUDING PROFANITY REFLECTED CANDIDATE BASED ON WHAT 1. HEADSHOT AND BACKGROUND the same as endorsements, which are just a click of a PROFILE BEFORE MAKING A POORLY; OVER HALF DIDN’T LIKE POSTS THEY FIND, WITH MOST Photo should be professional and should not show too button. When someone recommends you, he or she is HIRING DECISION. ON GUNS; AND 44% SAW POSTS ABOUT (61%) OF THOSE DOUBLE- much skin (a good rule of thumb is to use a picture that writing a detailed paragraph about your competencies ALCOHOL AS CONCERNING. TAKES BEING NEGATIVE. shows from the collar bone up). and his or her interactions with you. Use background picture identifying your work or university. 5. GROUPS SOURCE: TIME.COM 2. SUMMARY SECTION LinkedIn lets you join up to 100 groups. Join as many as possible and participate in their discussions. Monitor Write your summary in first person (i.e., use “I” not conversations and look for opportunities to share 39% 57% “he/she”). Use keywords that describe you and opinions and give feedback. Be seen as a contributor OF EMPLOYERS WERE TURNED OF EMPLOYERS ARE LESS LIKELY TO what you DO rather than a job title. For example, if and someone who is helpful. OFF FROM CANDIDATES INTERVIEW APPLICANTS THEY CAN’T you are skilled in graphic design and want a career BECAUSE OF PROVOCATIVE OR FIND ONLINE, ACCORDING TO AN in that area, you might include the words “graphic INAPPROPRIATE PHOTOGRAPHS. ANNUAL CAREERBUILDER SOCIAL MEDIA 6. CONNECTIONS SOURCE: CAREERBUILDER.COM designer” (how you want to be found on LinkedIn) in RECRUITMENT SURVEY. your summary instead of “student” (your title). Where Aim for 500 connections, but try to stick to connecting possible, include your keywords in other areas of with people you have met offline or through a group on your profile as well, so that you come up in searches LinkedIn. That way, you’ll build a solid network on which of recruiters looking for job candidates with your you can rely in the future. It can take some time and competencies and so you receive suggestions from effort to build 500 connections, but doing so indicates HOW DO I DO THIS? LinkedIn about jobs that would be a good fit. to LinkedIn that you are a serious, well-connected professional and increases the odds of your profile getting served up in searches. CLEAN YOUR PRESENCE PLAN AND IMPLEMENT 3. SKILLS/ENDORSEMENTS Fill out the skills section of your profile. LinkedIn allows • Remove all things that could have a negative effect. • Choose three things that you love and that describe 7. CREATE RÉSUMÉ FROM DESKTOP you to input 50 skills. Use them all! People can then • Profanity you. Form what you are going to communicate and how you are going to communicate around that. endorse you for these skills, which adds to your credibility. In the profile section, click the “more” button to convert • References to illegal activity your résumé to a PDF to send to employers or for a • Your brand needs to also have a message that is quick view. • Risqué comments/photos intended for a specific audience. Examples: travel, 4. RECOMMENDATIONS • Complaints about your school or job sports, fashion, self-care, etc. Try to get at least 6-10 people to recommend you to -HOLLY SYRDAL • Posts with spelling and grammar errors enhance your credibility. Recommendations are not • Find online resources that flag possible KEEPING UP YOUR BRAND problematic posts, ex: Scrubber REFERENCES CONSISTENCY IS KEY! Barker, M.S., Barker, D. I., Bormann, N. F., Roberts, M. L., & Zahay, D. (2017). Social Media Marketing: A Strategic Approach. Boston, MA: Cengage. • Search for yourself online to see what’s out there. Aslam, S. (2018, January 1). LinkedIn by the Numbers: Stats, Demographics & Fun Facts. Retrieved from omnicoreagency.com/linkedin-statistics. Bahler, K. (2018, January 17). What Your Linkedin Profile Should Look Like in 2018. Retrieved from time.com/money/5077954/linkedin-profile-tips-résumé.

18 • CAREER SERVICES • BUILD YOUR BRAND: JOB PREP USM.EDU/CAREER-SERVICES • 19 LINKEDIN ETIQUETTE DOS 60-SECOND ELEVATOR PITCH

ƒ Personalize connection requests. Tell them your reason for connecting. WHAT IS IT? HOW DO I CREATE THE PITCH? How to Use LinkedIn ƒ Have a profile picture so people can An elevator pitch is a short Four Main Ingredients for a Comprehensive 60-Second see with whom they are connecting. summary of your professional Elevator Pitch experience and goals. 1. Brief summary of education and experience Groups for Networking ƒ Personalize your recommendation requests and offer to reciprocate 2. Strength or quality that makes you distinct 5 WAYS TO MAKE THE MOST OUT OF THIS FEATURE WHERE DID THIS TERM COME FROM? (if appropriate). 3. Investment, commitment to your field/area of study The term was coined from people getting into an ƒ 4. What is your goal, and what do you want to accomplish? 1. SEARCH KEYWORDS TO Keep it professional and only share elevator with a top executive of a company and pitching FIND GROUPS THAT MATCH information relevant to business. themselves during the 30-60 second ride. YOUR INTERESTS ƒ Turn off notifications when updating WHERE DO I USE THIS? There are thousands of professional groups that your profile. are one click away! Utilize onetonline.org to get You can use this any time you are networking, whether an idea of keywords related to your career field. ƒ Send a welcome message that you’re at a conference, event, work or interview. provides value. TIP ƒ Keep small take-away items with you, like ƒ WHY DO I NEED TO DO THIS? 2. DON'T SPAM THE GROUP Regularly maintain relationships. a business card, so you can continue the Building relationships is not a When you only have 30-60 seconds to pitch yourself, conversation at a later date. Don't just join groups to make job-seeking posts. you can’t afford to mess it up. It isVITAL to know numbers game! ƒ Instead, begin by commenting on posts and what you want to say and how you want to say it, so Make sure your speech doesn't sound rehearsed. engaging in dialogue with members of the group. It ƒ Make your contact list open to preparation is essential. ƒ Write it out; talk it out. takes tiny steps to build rapport with professionals. your connections.

ƒ Offer to introduce your connections 3. BE A LEADER to others in your network. Yes, engaging in dialogue is important. However, ƒ Respond promptly to messages these groups are looking for leaders, too! Start EXAMPLE ELEVATOR PITCH your own discussion on the platform. Increasing (1-2 days). your online presence is the first step to making those professional connections. HELLO, 4. LINK TO OTHER My name is Aisha Cartwell, and I am a senior at The University of Southern Mississippi, CREDIBLE SOURCES Include references to credible work in the majoring in marine biology. I bring with me two years of experience in customer field in your dialogue. Providing these source service, and I am currently interning at the Institute for Marine Mammal Studies, where links may lead the way to future connections. I am receiving firsthand exposure to working with marine life and educating the public. I am enthusiastic about beginning a career as a marine biologist and studying 5. TURN ON LINKEDIN the effects of weather-related disasters on the Gulf Coast shores, as well as the specific NOTIFICATIONS impact on dolphins and larger marine mammals. My interests vary from research to Staying active on LinkedIn involves staying up-to-date on new groups, discussions, instruction, and I am working toward my goal of becoming a professor. updates, and more!

Compiled by graduate career counselor Olivia Miller

20 • CAREER SERVICES • BUILD YOUR BRAND: JOB PREP USM.EDU/CAREER-SERVICES • 21 NETWORKING RÉSUMÉ GUIDELINES Every résumé should have the following: Education, Experience and Involvement at a minimum

Have you ever heard the phrase, “It’s not what you REQUIRED INFORMATION know but who you know?” A large percentage of the DON'T be timid. jobs filled each year are a result of networking. This DON'T speak to only one person. EDUCATION ƒ Include study-abroad experience, INTERNSHIP, PRACTICUM, FIELD aspect of the job market is commonly referred to as location and date (month year) EXPERIENCE/WORK EXPERIENCE the “hidden” job market. If you are only responding DON'T self-promote. ƒ Reverse chronological order (most to online/official job postings, you could be missing a DON'T forget to follow up. recent first) ƒ Transfer students: Include ƒ Reverse chronological order considerable number of opportunities. community college or university DON'T ask someone to distribute your résumé. ƒ Spell out degree name (i.e. ƒ No complete sentences information if attended one year Bachelor of Science or Bachelor ƒ No period needed at the end FIRST BUILD YOURSELF DON'T get too personal. or more of Arts) of descriptions “Building effective relationships is one of the most ƒ ƒ GPA recommended if above 3.0 “The” in front of University of ƒ Action words to begin essential elements to ensuring success in your Southern Mississippi each description professional life. Far more important than any ƒ Can have one or more sections relationship you establish with another person is the DO have a firm handshake. relationship you have with yourself. DO say your full name. In order to effectively initiate, sustain and develop HIGHLY RECOMMENDED INFORMATION introduce others. relationships in your professional life, you must first DO have a sense of confidence in communicating who you DO have your elevator pitch ready OBJECTIVE SPECIAL PROJECTS PRESENTATIONS/PUBLICATIONS are in an enthusiastic and articulate manner. Know your (refer to page 21). ƒ Provides specific purpose ƒ Title, date, city and state PROFESSIONAL DEVELOPMENT own personal goals, the topics that you are passionate ƒ DO bring business cards or mini résumé cards. for résumé ƒ Detailed descriptions of Professional association about, and the vision that you want to cultivate.” conferences attended DO get introductions from current contacts. ƒ Include position title and related projects completed employer/company name through coursework ƒ Research presented at professional -JONA BURTON DO use your personality. Former Assistant Director of Career Services ƒ Do not include a period at the ƒ Languages (list proficiency levels) association conferences Gulf Park Campus DO listen more than you speak. end of objective ƒ Webinars RELEVENT TOPICAL PAPERS

CONTENT TO CONSIDER, IF NECESSARY MINI-RÉSUMÉ CARDS SUMMARY OF QUALIFICATIONS HONORS/AWARDS/ ƒ Succinct descriptions of most ƒ Should be no longer than SCHOLARSHIPS relevant leadership roles Mini-résumé cards are business cards with a BACHELOR OF SCIENCE IN BUSINESS 3-5 bullets ƒ Scholarships SKILLS brief highlight of skills or accomplishments on ADMINISTRATION, ACCOUNTING CERTIFICATIONS/LICENSES ƒ President’s List and Dean’s List ƒ Skills related to major or the back in three or four bullet points. These • Two years of accounting ƒ Certification title COMMUNITY SERVICE/ potential jobs will often get you noticed in highly competitive experience, including internship JOHN DOE VOLUNTEERISM ƒ Computer skills for technical majors searches. Mini-résumé cards can easily ACCOUNTING SPECIALIST ƒ Certification or license number • Skilled in supervision, hiring be carried in pockets, wallets, purses and and training staff ƒ ƒ Include date (month, year) ƒ Organization name, city and state Languages (list proficiency levels) padfolios, especially at events like our Career • Leadership skills developed ƒ Number of hours served, RESEARCH EXPERIENCE and Internship Expo. PHONE: 123.456.7890 as treasurer of two student ATHLETICS organizations if significant EMAIL: [email protected] RELATED COURSEWORK Consider creating a design for your mini- ƒ Mention if team captain and ADDRESS: 123 Winchester Dr. • Worked 25 hours per week ƒ Description of service, if related résumé card using graphics and conservative maintaining a 3.4 GPA as a sport played ƒ 2-6 course titles related to major Hattiesburg, MS 39406 full-time student to major coloring to help separate yourself from other ƒ Conference championships or job seekers. Suggested layout programs NCAA tournament appearances ACTIVITIES/CAMPUS FYI: On your résumé, your include InDesign, GIMP, Illustrator, Photoshop, ORGANIZATIONS ƒ Division 1 C-USA name should be 18-20 pt. font. Inkscape and CorelDraw. ƒ Full name of organizations Front of card should contain Back of card should contain ƒ Number of years The rest of the résumé should your contact information. highlights of qualifications. ƒ Philanthropic participation be 10-12 pt. font.

22 • CAREER SERVICES • BUILD YOUR BRAND: JOB PREP USM.EDU/CAREER-SERVICES • 23 RÉSUMÉ SAMPLE ACTION WORD LIST

EXAMPLES OF ACTION WORDS THAT DESCRIBE YOUR FUNCTIONAL SKILLS Strong résumés have strong verbiage. Use our action word list to help your résumé stand out. MakalahMakalah W Whitehite [email protected] (601) 123 -7890 COMMUNICATION Spoke HELPING Emphasized Processed TEACHING Addressed Suggested Advocated Enforced Purchased Advised EDUCATION Advertised Summarized Aided Enhanced Recorded Coached Arranged Synthesized Answered Established Registered Critiqued Bachelor of Arts, Speech Pathology and Audiology DoMay not 202 include0 Articulated Translated Assisted Executed Reserved Enabled The University of Southern Mississippi, Hattiesburg, MS high school education. GPA 4.0 Authored Wrote Contributed Generated Responded Encouraged Honors College Thesis: The Relationship Between Cognitive Triggers and Trauma in Adolescents Collaborated Cooperated Handled Routed Explained Study Abroad: China – Business and Culture in Asia Summer 2019 Communicated CREATIVE Counseled Headed Screened Facilitated RELEVANT EXPERIENCE Composed Acted Demonstrated Hired Served Focused Relevant experience can Combined Volunteer, Merit Health Wesley Rehabilitation Center Summerinclude 201 information9 other Condensed Educated Hosted Submitted Guided Composed • Assisted with clerical tasks, such as filing patient information, labeling speech samples, and organizing materialsthan work history. Conferred Ensured Improved Supplied Individualized • Helped patients feel more comfortable during their stay by visiting and bringing them newspapers and other items Consulted Conceptualized Expedited Implemented Updated Informed Contacted Condensed Familiarized Led Validated Instilled List in reverse chronological order. WORK EXPERIENCE Conveyed Created Furthered Managed Verified Instructed Customized Department of Housing and Residence Life, The University of Southern Mississippi Fall 2019-Spring 2020 Convinced Helped Merged Motivated Student Academic Tutor Corresponded Displayed Insured Motivated RESEARCH Persuaded Explained scientific concepts, coordinated social programs, and counseled a building of over 300 students Debated Drew Intervened Organized Analyzed Stimulated Department of Biological Sciences, The University of Southern Mississippi Fall 2018 Defined Entertained Prevented Originated Clarified Taught Always use Human Biology Teaching Assistant Described Fashioned Provided Oversaw Collected Tested action verbs. Lectured, administered, and graded quizzes, ensured lab safety, and guided experiments for a lab section of 25 students Drafted Illustrated Rehabilitated Planned Compared Trained Conference Services, The University of Southern Mississippi Summer 2018 Edited Initiated Represented Prioritized Conducted Transmitted Summer Conference Assistant Elicited Integrated Simplified Produced Detected Tutored Promoted the University by communicating effectively with hundreds of summer camp guests Enlisted Introduced Supplied Recommended Determined Highlight leadership and Invented Diagnosed TECHNICAL LEADERSHIP AND INVOLVEMENT involvement when you don't Explained Supported Replaced Modeled Evaluated Adapted Member, National Student Speech-Language Hearing Association Spring 2017have-Spri ang lot 20 of20 work history. Expressed Volunteered Restored Modified Examined Adjusted Be sure • Participated in events with The Children's Center and the DuBard School Formulated Scheduled LEADERSHIP Applied to list city • Attended Mississippi Speech-Language-Hearing Association Conference Furnished Performed Secured Experimented and state. Leadership Team, Campus Crusade for Christ Fall 2017-Spring 2020 Administered Assembled Incorporated Photographed Selected Explored • Scheduled weekly meetings with students Analyzed Built Influenced Revised Streamlined Extracted • Participated in mission trips and serve as student staff on New York City mission Revitalized Appointed Gathered Calculated Secretary, Kappa Delta Sorority Fall 2017-Spring 2020 Interpreted Strengthened Approved Compared • Recorded attendance and minutes for over 50 events and maintained membership records for 146 members Interviewed Shaped Supervised Identified • Collaborated weekly with national headquarters Assigned Inspected Conserved Bullet point Lectured Transformed Mentor, Honors College Fall 2017-Spring 2019 FINANCIAL job duties. Listened Attained Interpreted Constructed • Advised, supported, and built sincere relationships with a group of 16 freshmen students Adjusted Marketed Authorized ORGANIZATION Invented Designed • Planned group events and one-on-one meetings Allocated Senator, Student Government Association Spring 2017-Fall 2018 Moderated Chaired Catalogued Investigated Determined Appraised • Acted as a representative for the College of Health Negotiated Condensed Categorized Located Engineered Audited • Researched campus issues, authored legislation, and voted on bills and resolutions Observed Considered Classified Measured Estimated Balanced Be sure to list Honors/Awards Outlined Consolidated Coded Researched Maintained HONORS / AWARDS Budgeted to show accomplishments. Participated Controlled Compiled Reviewed Operated Order of Omega, Honor Society Phi Kappa Phi, Honor Society Corrected Presented Converted Distributed Searched Printed Kappa Delta Sorority Model Member of the Year Phi Eta Sigma, Honor Society Counted National Merit Finalist Scholarship USM Outstanding Freshman of the Year Publicized Coordinated Inspected Solved Programmed Estimated Reconciled Decided Logged Studied Remodeled SKILLS / CERTIFICATIONS Prepared Recruited Delegated Maintained Summarized Solved Reduced Intermediate American Sign Language Basic Spanish and Mandarin Adult CPR/AED. Pediatric CPR and First Aid Referred Developed Monitored Surveyed Specialized Regulated Reported Directed Obtained Systematized Upgraded Retrieved Resolved Eliminated Ordered Utilized List skills that are related Call Career Services to get your to major or potential jobs. résumé critiqued. // 601.266.4153 Adapted from the University of North Carolina Career Center” 24 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 25 RÉSUMÉ SAMPLE RÉSUMÉ HEADING SAMPLES

• Located at the top of résumé • Address (optional) and phone number CAMILLE FRESHMAN 601.555.7896 • Single-spaced • Professional email (name in email included or @usm.edu email) [email protected] • First and last name (18-20 point font) boldfaced OBJECTIVE: To obtain a part-time position in a communications or public relations firm

EDUCATION: Bachelor of Arts Major: Communication Minor: English The University of Southern Mississippi, Hattiesburg, MS May 2025 JANE DOE 601.123.4567 | [email protected] | linkedin.com/jane.doe EXPERIENCE: Writer/Reporter Magee Daily News, Magee, MS June – August 2021 • Assisted in editing articles • Met tight weekly deadlines consistently • Wrote stories and interviewed individuals for articles JANE DOE 601.123.4567 | [email protected] Camp Counselor Strong River Summer Camp, Magee, MS June – August 2020 • Worked under camp management in all aspects of camp • Ensured great camp experience for campers • Participated and led counselors in leadership training JANE DOE Cell: 601.123.4567 | Email: [email protected] Office Assistant Magee Dixie Youth Program, Magee, MS June – August 2019 • Maintained HIPPA or FERPA confidentiality guidelines in office environment • Operated office machines, such as fax machine, photocopiers, scanners and voicemail system • Regulated system, updated inventory in office, checked and delivered mail to JANE DOE appropriate people, and updated database systems regularly 601.123.4567 [email protected] • Answered main office telephone, directed calls, took messages for clients, and made appointments on appropriate calendars • Communicated effectively with customers, employees and other individuals to answer questions and address complaints JANE DOE Email: [email protected]

Cell: 601.123.4567 HONORS AND Luckyday Scholar, May 2021 (120 selected from 1,200 applicants) ACTIVITIES: Rotary Club Scholarship, May 2021 National Honor Society, 2015-20 Newspaper Editor, Magee High School, 2019-20 Vice President, Senior Class, 2019-20 March of Dimes and United Way Volunteer (more than 150 hours) JANE DOE 601.123.4567 | [email protected]

26 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 27 RÉSUMÉ SAMPLE RÉSUMÉ SAMPLE

SARAH STUDENT EDWARD BEAKER 228.555.5555 601.010.1001 • [email protected] [email protected] EDUCATION SUMMARY OF QUALIFICATIONS The University of Southern Mississippi Hattiesburg, MS • Experienced in analyzing financial data to determine risk Bachelor of Science in Biological Sciences December 2021 • Over three years of customer service experience and experience communicating complicated information Minor: Spanish • Proven leadership skills developed through classroom and extracurricular involvement Jones County Junior College Ellisville, MS Major: Biology August 2017 – May 2019 EDUCATION AND CERTIFICATIONS GPA: 3.25 The University of Southern Mississippi Hattiesburg, MS UNDERGRADUATE RESEARCH Bachelor of Science in Business Administration, Finance August 2021 The University of Southern Mississippi Hattiesburg, MS GPA: 3.49 President’s List (two semesters) “Study of Viral Immunology Testing” January 2019 – Present Asian Studies Program Summer 2020 Undergraduate Research Assistant School of Biological, Environmental and Earth Sciences Bloomberg Certified in Equity Essentials and Fixed Income Essentials 2019 Microsoft Excel 2013 Certified 2018 The University of Southern Mississippi Hattiesburg, MS “Bactericidal Properties of Lactoferrin” August 2018 – Present SPECIAL PROJECTS Undergraduate Research Assistant School of Biological, Environmental and Earth Sciences • Financial Management Association C-Suite Symposium, Hattiesburg, MS, Fall 2018 – Contacted high- level executives at various industries to create a panel of presidents and chief financial officers to RELATED EXPERIENCE discuss economic outlooks, challenges facing the industry, and career paths in finance Hattiesburg Clinic Hattiesburg, MS • Eagle Jam and Crawfish Fest, Hattiesburg, MS, Spring 2017 – Served on the Sponsorship Committee, Internship | 65 Hours May 2019 – August 2019 which raised approximately $4,300 to host an event for over 500 students • Ran lab tests and prepared specimens for doctors and providers • Prepared and stained slides for analysis FINANCE INTERNSHIP • Recorded tested information into database system Trustmark National Bank Jackson, MS • Kept inventory Credit Analyst Intern Summer 2019 • Updated inventory record system • Generated financial ratios, using computer programs such as Optimist, to evaluate customers’ financial status WORK EXPERIENCE • Prepared reports determining the degree of risk of lending to potential clients The University of Southern Mississippi Foundation Hattiesburg, MS • Conferred with credit associations and references to exchange client credit information Student Worker August 2018 – May 2019 • Completed loan applications, including credit analyses and summaries of loan requests, and • Answered and transferred incoming telephone calls to correct personnel submitted to loan committees for approval • Assisted with making copies and accurately filed documents

Sweet Peppers Hattiesburg, MS EXPERIENCE Waiter/Cashier June 2016 – August 2018 Olive Garden Hattiesburg, MS • Greeted customers and developed rapport Server October 2017-Present • Worked in fast-paced environment handling financial transactions accurately • Provided friendly service to over 100 customers daily in a fast-paced environment • Interacted with customers to verify accuracy of order and resolve discrepancies • Increased the sales of daily specials by 5% through effective recommendations to guests • Recognized twice for obtaining the highest customer satisfaction scores LEADERSHIP/CAMPUS INVOLVEMENT Student Ambassador, College of Arts and Sciences ACTIVITIES Beta Beta Beta Treasurer, Financial Management Association Secretary, Medical Laboratory Science Club Secretary, Enactus/Collegiate Entrepreneurs Organization Increasing Minority Access to Graduate Education Southern Miss Activities Council Tutor, Boys and Girls Club VOLUNTEER EXPERIENCES Forrest General Hospital, Cancer Center | 25 hours Hattiesburg, MS Drug-Free Resources for Education and Alternatives in Mississippi | 15 hours Hattiesburg, MS Hub City Humane Society | 15 hours Hattiesburg, MS

28 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 29 RÉSUMÉ SAMPLE RÉSUMÉ SAMPLE

Lamar Washington Hugh Smith Hattiesburg, MS 39406 • [email protected] • 601.266.4156 228.676.0067 [email protected] EDUCATION Bachelor of Science in Nursing May 2022 Summary of Qualifications The University of Southern Mississippi, Hattiesburg, MS

• Possess over 5 years of managerial experience within a fast-paced customer service environment Associate of Arts May 2020 • Demonstrate effective communication skills to create an atmosphere that is positive and productive Jones County Junior College, Ellisville, MS • Passionate about sharing knowledge regarding health and fitness with the community at large LICENSE AND CERTIFICATIONS CPR and AED Certification, American Heart Association valid through May 2017 Educational Background Stroke Scale Certification, National Institute of Health valid through March 2019

The University of Southern Mississippi, Long Beach, MS Anticipated: December 2021 STUDENT CLINICAL EXPERIENCE Bachelor of Science in Public Health Forrest General Hospital, Hattiesburg, MS Major: Health Policy and Administration, GPA: 3.52 • ER, ICU, Neurology/Oncology Spring 2021 President’s and Dean’s List Scholar • Telemetry, OR, Cardiac Catheterization Lab Fall 2020 • Orthopedics, Dialysis Spring 2020 South Central Regional Medical Center, Laurel, MS Work Experience • Labor and Delivery/Post-Partum Fall 2019 Pinebelt Association for Families, Hattiesburg, MS Store Manager, Smoothie King, Gulfport, MS June 2017 – Present • Community Health Summer 2019 Pine Grove Behavioral Health and Addiction Services, Hattiesburg, MS • Started with Gulfport location as a team member; promoted to store manager at new location • Psychiatric Unit Spring 2019 • At national conference in 2015, Gulfport location was recognized for Kings Club, a designation The University of Southern Mississippi, Hattiesburg, MS acknowledging profit of $500,000 achieved at this store • Clinical Skills Lab/Simulation Experiences Fall 2019 • Exceeded quarterly goal of increasing profits by 13% within the first quarter of 2017 • Maintained organization of store; participated and led employees in all team member training CLINICAL SKILLS • Coordinated scheduling and employee guidance, including disbursement of invoices and statements • Performed IV insertions/removals, blood draws with butterfly needles, and glucose finger sticks • Categorized and submitted necessary daily paperwork; managed currency on an everyday basis • Inserted/removed a Foley catheter and acquired a sterile urine sample for laboratory testing • Completed central line dressing changes, wet-to-dry dressing changes on patients, and the removal of a Camp Instructor, Universal Cheerleaders Association, Southeast Region May 2016 – August 2016 Jackson-Pratt (JP) drain • Provided medications, free water and enteral feedings via Percutaneous Endoscopic Gastrostomy (PEG) tube • Assisted the camp director with the overall leadership of guiding, training and assembling individual teams • Implemented bag valve mask (BVM) resuscitation at the bedside for a critically ill patient with organized choreography and performance readiness with participants ages 12 – 17 • Gained experience with IV pump medication administration, IV fluid administration, IV push medication • Instructed campers to learn dances and cheers while establishing a culture of positive reinforcement administration, IV medication calculations, and Patient Controlled Analgesic (PCA) pumps through creating opportunities for team-building and sharing constructive criticism • Compiled care plans for patients and implemented specific nursing interventions to meet the goals of care • Led team performances for family and friends; guided campers in showcasing their efforts • Administered vaccinations (MMR, TDAP) to a post-Caesarean patient • Applied erythromycin eye ointment, performed umbilical cord care, and documented the first footprints for a newborn Community Service • Managed the care for a group of patients (4-5) under the observation of the supervising nurse

COMMUNITY AND CAMPUS INVOLVEMENT Color Me Healthy, Jackson County September 2018 – Present Student Nurses Association (SNA) and Christian Nurses Fellowship (CNF) National Council of State Boards of Nursing Simulation Study Participant 2017 • Visit schools, provide measurements for children through grant-funded program to establish and Donated Books to Pages of Love for the Pediatric Floor at Forrest General Hospital implement healthy eating, awareness and healthy habits (20+ hours) • Measure height and waist circumference and record children’s weight for study of the program WORK EXPERIENCE Sales Associate, CATO Fashions, Magee, MS Summers 2019 and 2020

30 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 31 CREATIVE RÉSUMÉ SAMPLE CREATIVE RÉSUMÉ SAMPLE

EDUCATION (123) 456-7899 TORI B.A. IN JOURNALISM WITH AN EMPHASIS IN PUBLIC Robert Pearson [email protected] RELATIONS AND B.A. IN COMMUNICATION STUDIES RP Hattiesburg, MS The University of Southern Mississippi, Hattiesburg, MS Graphic Designer RPDesigns.wixsite.com May 2021 GIEGER GPA: 3.8 STUDY ABROAD – BRITISH STUDIES PROGRAM SUMMER 2019 CONTACT - Networked with professionals throughout London, gaining Education 601.323.1122 insight and skills in the world of mass media The University of Southern Mississippi | Hattiesburg, MS May 2021 - Blogged about class experiences and the culture of London [email protected] Bachelor of Fine Arts—Graphic Design - Studied current news, PR and social media regarding the GPA 3.7 prime minister election, Brexit and terrorist attacks Graphic Design Student of the Year (2020) PROFESSIONAL EXPERIENCE MARKETING INTERN / SUMMERS OF 2017 AND 2018 Professional Experience ABILITIES SOUTH CENTRAL REGIONAL MEDICAL CENTER - Translated video interviews into written articles for Graphic Design Assistant | USM School of Performing and Visual Arts |Hattiesburg, MS August 2019 - Present hospital publications • Manage several graphic design projects for the program and various other programs within the university, PUBLIC RELATIONS - Helped orchestrate, decorate and facilitate children’s delegating work to subordinates Writing health fair • Design multiple print materials, online ads, presentations, and program media for 25 departments - Press Releases • Actively participate in weekly team meetings, pro-actively taking part in orchestration of future projects - Blogs INVOLVEMENT • Collaborate on special project commissioned by the university president to revamp the school logo and - News Features KAPPA DELTA SORORITY / FALL 2016 - PRESENT advertising graphics Event Planning - Vice President of Member Education: Guided new Public Speaking members through initiation process, planned events Graphic Design Intern | Optimal Virtual Assistance Solutions |Jackson, MS May 2018 - August 2018 and served as mentor • Developed sample designs and layouts based on company client’s requests MARKETING - Songfest Chair - T-shirt chair LUCKDAY CITIZENSHIP SCHOLAR / FALL 2016 - PRESENT • Applied multiple design software to create illustrations and company logos on 10 projects assigned Microsoft Office Suite - Competitive community service-based scholarship • Maintained the company’s archive of images, logos, and client information to ensure timely completion of Audience Research LAMBDA PI ETA / SPRING 2019 - PRESENT all projects - Honor Society for Communication Studies GRAPHIC DESIGN EAGLE CONNECTIONS / FALL 2018 and 2019 Adobe Creative Cloud - Recruited prospective football athletes to attend USM, guiding them through a USM home game experience - Photoshop Campus Involvement GOLDEN EAGLE WELCOME WEEK / FALL 2017 and 2018 Vice President, Graphic Artists Student Association August 2019 - Present - InDesign - Group leader responsible for around 25 students - Guided incoming freshmen through their first week Partners for the Arts September 2018 - Present VIDEO PRODUCTION of college Creative Collective September 2017 - October 2018 iMovie WHO’S WHO AT SOUTHERN MISS RECIPIENT - Competitive award based on community service, SOCIAL MEDIA academics and leadership Community Involvement Facebook Hattiesburg Alliance for Public Art (23 Hours) Hattiesburg, MS Instagram EMPLOYMENT The Gallery of Art and Design (15 Hours) Hattiesburg, MS Snapchat STUDENT WORKER / JANUARY 2019 - PRESENT Twitter USM NEW STUDENT and RETENTION PROGRAMS - Professionally greets incoming calls while using problem- Pinterest solving skills to promote Southern Miss in a positive light Software Skills - Handles office tasks involving confidential information - Communicates with students involved in academic coaching, providing reminders and help regarding academic success

InDesign Photoshop Illustrator After Effects Lightroom Dreamweaver JavaScript Microsoft Suite

32 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 33 COVER LETTER GUIDELINES COVER LETTER SAMPLE

THE PURPOSE OF THE THE COVER LETTER NEEDS TO BE JONATHAN DOE Be sure to use the same heading as your résumé. COVER LETTER 1. Typed 7. Short and to the point—keep Cell 123.456.7891 ƒ to one page To introduce yourself to the 2. Original - Every cover letter [email protected] employer and provide pertinent should be job-specific. 8. Limit first-person references, background information 3. Addressed to a specific such as “I,” “me” or “my.” ƒ To serve as a professional letter to person - Put every effort into 9. Avoid using doubt words, September 4, 2021 Double space OPENING PARAGRAPH highlight and expound upon your finding a contact name. such as “hope,” “think,” “feel” Current date résumé to a prospective employer - State why you are or “believe.” writing or reason for Double space 4. Upbeat and confident Ms. Esther Smith ƒ To serve as a “sales” letter, intended correspondence. Research to find a contact 5. Not repetitious of the résumé 10. Do not plagiarize. Use your Hiring Manager to convince the prospective employer - Name the position for the return address. own words. for which you are Zeon Chemicals 6. Printed on matching Double space that you have something valuable to applying. 1301 W. Seventh Street résumé paper 11. PROOFREAD CAREFULLY! contribute and that it would be worth - Mention the contact Hattiesburg, MS 39401-2800 the time to interview you person who told you about the position or how you learned about the position. Dear Ms. Smith: - Explain why you are 1. Your header should match your résumé and reference page headers. interested in working Your company website lists a process technician position in Hattiesburg, Mississippi, and the enclosed HEADER for the employer or 2. It should include your name, address, at least one phone number, and a professional email address. are passionate about résumé is submitted in application. During a recent conversation with Dr. Joe Jones, he informed me of the this field. new polymers utilized at Zeon and encouraged an application directed to you. The opportunity to work for a 3. Always put Ms. for a female. company that is a leader in specialty polymers and chemicals is exciting.

MIDDLE PARAGRAPH(S) 1. Do your research on the company so you can have the correct address. State the name and title of ADDRESSEE - List all reasons why The educational training and research experience gained at Southern Miss has honed skills in the areas of the person to whom you are writing the letter, if possible. the employer should quality assurance and environmental acceptability practices. Moreover, chemistry training obtained through hire you. 2. If not possible, address letter to the position, such as “Re: Hiring Manager.” classes such as Analytical Biochemistry, Inorganic Chemistry, Physical Chemistry and accompanying lab - Focus on how work have provided knowledge required to work on complex research projects in regard to organic synthesis. 3. In the salutation, you should put the title and last name of the person to whom you are writing the experiences and Specifically, this knowledge includes data collection, organization, analyses, detailed documentation and letter [Mr. /Ms. Last Name], such as “Dear Dr. Smith” or “Dear Ms. Jones.” Do not use “Miss” or “Mrs.” education match the Double space job description. reporting of results. between Always use a colon (:) after the salutation and not a comma. paragraphs. - Emphasize how skills, abilities and As noted in the job description, you listed previous lab work experience as a desirable qualification. The accomplishments can highlighted intern experience with The Dow Chemical Company afforded me the opportunity to work in 1. State why you are writing or your reason for correspondence. benefit the employer. a laboratory setting. Responsibilities included testing products and materials, analyzing data and recording OPENING - Use industry-specific 2. Name the position or type of work for which you are applying. PARAGRAPH key terms. findings. Coupled with the academic training received, this hands-on lab experience in a real-world corporate 3. Mention the contact person who told you about the job or how you learned about the job. setting will allow for an easy transition into your lab.

4. Explain why you are interested in working for this employer or are passionate about this field. CLOSING PARAGRAPH The opportunity to meet and discuss related qualifications for this position is requested. At your convenience, - Pave the way for an interview. I look forward to meeting with you and learning more about this position. Thank you in advance for your time and review of the enclosed credentials. 1. List all the reasons why the employer should hire you, focusing on how your experiences - Let the employer MIDDLE and education match what the employer wants in the job description. know you can meet at their convenience. PARAGRAPH(S) Double space after the last paragraph. 2. Emphasize your skills, abilities and accomplishments and how they can specifically benefit the Sincerely, employer. Write what you can do based on what you have done. Triple space after closing and before name. Sign the letter if sending in the mail. 3. Use industry-specific key words.

Jonathan Doe 1. Request a personal meeting. CLOSING 2. Include a telephone number and email address where you can be reached, even though it Signature is not needed when uploading a document PARAGRAPH into an application portal or when emailing to an is in your header. employer. Remove the signature and spaces between the closing and type out your name.

34 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 35 HOW TO ASK FOR A REFERENCE REFERENCE LIST SAMPLE OR LETTER OF RECOMMENDATION Camille Freshman DO DON’T 601.555.7896 • Ask early (at least two or three weeks in advance). • Have unprofessional references. You want to have people who [email protected] can talk about your work ethic and performance. Consider • Ask in a professional manner through a professors, advisors, past supervisors and current employers. 1. Meeting, • Send a text. Even if you have a close relationship with 2. Phone call, or the person, use professional communication channels for References 3. Email. Use correct grammar and be professional. professional situations. *A meeting is preferred and adds a personal touch. • Ask someone that can’t be a good reference. You want to ask • Include the purpose for the reference letter. someone that knows you well and thinks highly of you. James Gibson, Manager Editor • Provide a copy of your résumé. • Assume they’ll say yes. Ask, “Would you be comfortable REFERENCES Magee Daily News writing me a strong letter of recommendation?” They may not • Provide the writer with instructions for submitting Work: 601.569.2357 feel they know you well enough to write you a strong letter. • Include on separate document and your reference and information on when it is due. Fax: 601.265.8943 submit only if requested. • Send a professional reminder email one week [email protected] • Header information should be before the deadline. TIP consistent with résumé. Susan George, Camp Director ƒ Be sure to attach your résumé as a PDF. • Ask permission from references to Strong River Summer Camp include on reference page. Work: 601.985.2365 Fax: 601.742.3658 • Include at least three [email protected] professional references (professors, REFERENCE LETTER supervisors, advisors). • Format: Name, Job Title, Company/ REQUEST EMAIL SAMPLE Dr. Michael Cole, Teacher Employer, Work Phone Number, Fax Magee High School Number (Optional), Email Work: 601.487.3654

Fax: 601.852.7361 [email protected]

Keep your reference list updated on your job search.

Dear (Professor, Dr., Mr. or Ms.) Gold:

As part of the prerequisites for acceptance to (graduate school, etc.), I have been asked to provide a letter of recommendation. Would you be willing to write such a letter in regard to our past association in (the honors program, an internship, coursework, conference, etc.)? The deadline for submitting the letter is (date), and if you are unable to provide a letter, please let me know by (one week from the date of this letter). Thank you in advance for your time. Regards, Eliza Doolittle

36 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB 37 FEDERAL RÉSUMÉ CURRICULUM VITAE TIPS

GUIDELINES WHAT IS A CURRICULUM VITAE? HOW SHOULD PUBLICATIONS A curriculum vitae (CV or vita) is a detailed, ongoing BE CITED ON A CV? Have you ever thought about working for the government? The federal government is looking for different attributes list of experiences and accomplishments. Although it is All publications should be formatted according to the in applicants than a private sector employer; therefore, federal résumés differ greatly from private sector résumés. usually accompanied by corresponding dates for each formal, publication style of the corresponding field. And, yes, the federal job market can be quite competitive. It takes time to compose an effective federal résumé, accomplishment, there is no standard format. For example, APA style is typically used for citations in so start well ahead of the closing date on the job announcement. You can see available jobs through listings with psychology, education and other social sciences. Refer to individual government agencies or by searching usajobs.gov. WHY USE A CV INSTEAD OF A RÉSUMÉ? your academic department for the preferred style to use. CVs may be requested when seeking a research or faculty position in academia, applying for fellowships IS AN INTERNATIONAL CV DIFFERENT TIPS TO HELP YOU SUCCEED IN WRITING YOUR FEDERAL RÉSUMÉ and grants, obtaining an international job, or working in THAN A CV IN THE UNITED STATES? medical or research professions. Résumés, in contrast, An international CV can be different in that some are favored by the business world. countries require personal information like date of birth, 1. INCLUDE MANDATORY DATA. 4. UNDER EACH JOB EXPERIENCE, marital status, hobbies, etc. Personal information is Insert the position announcement number, job title, LEAVE ROOM TO TELL ABOUT WHAT IS THE MAIN DIFFERENCE BETWEEN A customarily discouraged on a CV in the United States country of citizenship, veteran’s preference and ACCOMPLISHMENTS. CV AND A RÉSUMÉ? (other than the usual information required on a résumé). grade at the top of your résumé after the header. As In other words, tell about how you contributed to The recommended length of a résumé is usually one In addition, international CVs should be written in the an undergraduate, it is most appropriate to apply for making each experience better. Did you increase sales page, while a CV can be several pages. Bullet points are same language as the job description announcement. internships, recent graduate jobs, or jobs listed in the by a certain percentage? Decrease complaints on your not necessary on a CV but can be used to emphasize GS-5 to GS-7 job range. In your employment history shift? Earn the “Employee of the Month” award? Human significant details. HOW CAN I FIND EXAMPLES OF CVS section, list each employer’s name, title, complete resource personnel will want to know if you have THAT MOST CLOSELY RELATE TO MY physical address and phone number, along with the the potential to lead and make improvements in the number of hours worked per week, salary information, government position for which you are applying. WHAT SHOULD BE COVERED IN A CV? FIELD OF EXPERTISE? and whether or not the supervisor can be contacted. Here are some standard categories that can be Many of your professors will list their CVs online through included in your CV: education, teaching experience, departmental websites. This is a great place to start in research experience, grants awarded, grants pending, deciding what type of information to include on your CV. 5. ADD VALUE WITH SUBHEADINGS TO publications, conferences attended, presentations, 2. FORGET WHAT YOU LEARNED PREVIOUSLY HELP YOUR RÉSUMÉ SHINE. professional affiliations, committees and advisory ABOUT RÉSUMÉ PAGE LENGTH. Such headings within your experience sections should boards, languages spoken, honors and awards, research Aim for three to five pages when writing for a federal reveal your core competencies. Core competencies interests, work experience, community involvement. Need a second look? position. Write comprehensively, clearly and specifically are categories in which you can group tasks or skills Bring your CV by our office, about your experiences. If you have one year of that you do well. Capitalize your core competency and we’ll be happy to help. specialized experience in a field related to the job titles; then, explain your involvement in each category description, make sure it is stated on your résumé. as it relates to your experience. Examples of core competencies include leadership, research experience and program coordination.

3. USE KEY WORDS FROM THE VACANCY ANNOUNCEMENT IN THE ACTUAL RÉSUMÉ. Make your federal résumé count. Key words can be found by reading the job description Craft it skillfully. in its entirety and then locating the words that are most significant in relation to what the agency is requesting for the job. Connect those words to your actual job experience on your résumé. For additional help locating key words, refer to the Office of Personnel Management (OPM) Standards and to any corresponding qualifications questionnaire in the usajobs.gov application.

38 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 39 7 STEPS FOR CONDUCTING A DURING THE INTERVIEW BEHAVIORAL INTERVIEW QUESTIONS SAMPLE BEHAVIORAL INTERVIEW QUESTIONS SUCCESSFUL INTERVIEW Employers are asking more and more behavioral questions, ƒ Tell me about a time when you had to follow a based on the theory that your past experience in specific policy you didn’t agree with. situations is a good indicator of your future performance in AN INTERVIEW IS THE KEY TO WHETHER OR NOT YOU ARE OFFERED A JOB. ON THE OTHER HAND, THIS ƒ Tell me about a time when you had to deal with a similar situations. Follow the STAR method to answer the IS YOUR OPPORTUNITY TO DETERMINE HOW MUCH BOTH THE OPPORTUNITY AND THE EMPLOYER FIT difficult customer. question in a concise and logical manner, while providing all WHAT YOU NEED AND WANT, AS WELL. ƒ the information the employer desires. Give me an example of a time when you showed initiative and took the lead in a task or project. BEFORE THE INTERVIEW ƒ Tell me about a time when you failed and how SITUATION Describe the situation that you were in or you dealt with it. the task that you needed to accomplish. ƒ What is your greatest strength? What is your OR ƒ STEP 1: RESEARCH THE COMPANY You must describe a specific event or Describe a decision you made that was greatest weakness? AND THE JOB. TASK situation, not a generalized description unpopular and how you handled implementing it. ƒ What motivates you to do your very best on the job? of what you have done in the past. 7 THINGS TO RESEARCH FOR THE INTERVIEW ƒ Have you had to convince a team to work on a Be sure to give enough detail for the ƒ Are you willing to travel or relocate, if necessary? project they weren’t excited about? How did you ƒ History of the company interviewer to understand. This situation ƒ Describe your leadership style. convince them to complete the project? ƒ Company’s culture, mission and values can be from a previous job, a volunteer ƒ How would a co-worker or supervisor describe you? experience or any other relevant event. ƒ Describe a situation in which you used ƒ Skills needed for the position ƒ What do you know about this organization? persuasion to successfully convince someone to ƒ Clients, products/services offered see things your way. ƒ What kind of salary do you expect? CTION Describe the action you took, and be ƒ Recent news and events about the company A ƒ Tell me about a time when you had to go above ƒ Why did you leave your last job? YOU TOOK sure to keep the focus on you. Even if ƒ The person interviewing you you are discussing a group project or and beyond the call of duty to get a job done. ƒ What makes you qualified for this position? ƒ The job industry and competitors effort, describe what you did – not the ƒ Why should I hire you? efforts of the team. Don’t tell what you You can usually find most of this information on the company might do; tell what you did. TIP website and in their annual report. The more you know about yourself, the job and the company, ƒ Be a professional, not a student. the better you can articulate why you would be a good hire. ƒ STEP 2: KNOW YOURSELF. RESULTS What did you learn? What happened? It is important to demonstrate to the STEP 3: PRACTICE! YOU ACHIEVED How did the event end? What did employer that you can make the QUIZ YOURSELF WITH THESE COMMON QUESTIONS you accomplish? transition from student to professional. HOW DO I PRACTICE? EMPLOYERS WANT TO KNOW ABOUT YOU This is demonstrated in your attire, ƒ Tell me about yourself. ƒ Use Big Interview on the Career Services website. attitude and verbal communication, as (refer to 60-Second Elevator Pitch on pg. 21) ƒ Schedule a mock interview with one of our Call our office at601.266.4153 to well as your nonverbal communication. ƒ How has your education and experience prepared you for career counselors. schedule your mock interview today! this job? Table Source: QuintCareers.com

THE DAY OF THE INTERVIEW ILLEGAL INTERVIEW QUESTIONS ACCORDING TO THE U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION (EEOC), IT IS ILLEGAL STEP 4: GETTING READY AND ARRIVAL STEP 5: DURING THE INTERVIEW TO ASK A CANDIDATE QUESTIONS ABOUT THE FOLLOWING: ƒ Dress professionally. AND ANSWERING QUESTIONS ƒ Race, Color or National Origin ƒ Disability ƒ Bring a copy of your updated résumé for each person TIPS ƒ Religion ƒ Age or Genetic Information interviewing you. If you are unsure, bring five. ƒ Be confident in your attitude, but not overconfident. ƒ Sex, Gender Identity or Sexual Orientation ƒ Citizenship ƒ Allot yourself plenty of travel time in the event of ƒ Show a true interest, but not desperation. traffic delays. ƒ Pregnancy Status ƒ Marital Status or Number of Children ƒ Be aware of your tone of voice. ƒ Use the bathroom before you get there. ƒ Have good posture. ƒ Arrive 15 minutes early. FYI - Employers are only allowed to ask questions about criminal ƒ Keep strong eye contact. ƒ Be courteous to administrative personnel. background that directly affect the job you are interviewing for. ƒ Have a firm handshake.

40 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 41 CLOSING THE INTERVIEW FOLLOW-UP AND GRATITUDE

STEP 6 QUESTIONS ABOUT THE BUSINESS STEP 7: GRATITUDE IS AN At the end of the interview, you will be given another ƒ What kind of management style is common here? ATTITUDE OF EXCELLENCE. chance to ask questions. Asking questions is essential. ƒ What service does this business provide Taking the time to say “thank you” and presenting This is your opportunity to determine if this position is to the community? yourself from the perspective of being appreciative the best match for you. In order to make your questions demonstrates a strong sense of self and the confidence ƒ How does this organization strive to meet productive, your delivery must be as effective as the that employers are actively seeking. Expressing the mission statement? questions you are asking! Take notes and ask for contact gratitude can be done through outlets such as thank information so that you can follow up within 24 hours to ƒ What does success look like here? you cards, emails or phone calls. say thank you. Choose at least two or three questions on ƒ What areas or plans are you looking to develop within this list that are valuable to you and become comfortable the business? WHEN SHOULD YOU FOLLOW UP? POINTS OF CAUTION using them effectively. ƒ ƒ ƒ Can you tell me about the team I will work with? After applying for a position All communication should remain on a professional QUESTIONS ABOUT THE POSITION ƒ level. Make sure you have your thoughts together ƒ What does this organization seek to accomplish over After making a connection ƒ before reaching out. Why is this position vacant? the next five years? ƒ After the interview ƒ ƒ Only use a legitimate thank you note or Can you describe what a typical day here looks like? ƒ What do you do as a team to build morale and interact • Immediately send a thank you note to the professional stationery. ƒ Do you expect the main responsibilities for this with one another? interviewer within 24 hours of the interview. ƒ While corresponding with more than one individual position to change within the next six months? ƒ Which particular skill is the team missing that you are • A handwritten note is preferable; however, if you within an organization, be sure to write unique thank ƒ looking to fill with a new hire? What do you think is the most challenging part of know they will be choosing a candidate before it you notes to each person. this position? will get to them via mail, send an email. QUESTIONS ABOUT THE INTERVIEWER ƒ When you have multiple interviews or a group ƒ What have past employees done in this position to ƒ How long have you worked here and in what capacity? • If the allotted time has passed that they said they interview, write a thank you note to the person be successful? would contact you, it is acceptable to reach out ƒ What do you like most about your work here? who arranged the visit and one to the key hiring ƒ What members of the team would I work with in again about the status of the job search. decision-maker for the job. Consider adding, ƒ this position? What has been one of the most challenging aspects of ƒ After a job offer is made “Please express my appreciation to others your work here thus far? ƒ What type of annual review do you provide or require involved in my interview today.” ƒ for employees? What is the next step in the interview process? ƒ ƒ What is the top priority for the person in this position How can I contact you if I have additional questions in over the next three months? the near future? EMAIL THANK YOU NOTE – SAMPLE

Dear Dr. Walker: Thank you for interviewing me yesterday for the marketing position. I enjoyed meeting with you and learning more about the position and your department. As we discussed, I think utilizing success stories is a great idea. I’d love to focus on and create a worthwhile campaign sharing those stories. I want to reiterate my strong interest in the position and working with Career Services. Please do not hesitate to email or call me if you have any questions or need any additional information. I look forward to hearing from you. Again, thank you for the interview and your consideration. Sincerely, Jane Doe 601.266.4153

42 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 43 PHONE AND WEB-BASED ETIQUETTE TIPS INTERVIEW TIPS Etiquette [et-i-kit, -ket] - The practices and forms prescribed by social convention or by authority PHONE INTERVIEW TIPS WEB-BASED INTERVIEW TIPS The American Heritage® Dictionary of the English Language: Fourth Edition. 2000. ƒ Create a quiet environment with no ƒ Set up early. Never be late. background noise, and listen to ƒ Test all equipment and technology questions being asked by the before the interview. GREETING interviewers very carefully. ƒ Look at the camera or the ƒ Be professional when answering the telephone. interviewer, not at yourself in the monitor. ƒ Always rise when introducing or being introduced. ƒ Introduce people in the following order: ƒ Even though they can’t see you, smile during the ƒ Speak clearly and treat the interviewer just as if he ƒ Provide information when introducing, i.e., “Mr. Smith is • Younger to older interview. It projects a positive attitude. or she is in the same room. CEO of ABC Bank.” • Non-official to official ƒ Create a short professional telephone message for ƒ ƒ Be sensitive to potential audio or video delays. Unless given permission, always use titles and • Junior executive to senior executive missed calls. last names. ƒ Dress professionally from head to toe. Wear solid • Colleague to customer ƒ Always avoid using speakerphone. colors that will not be distracting on camera. ƒ Always have a firm handshake and hold it for three to ƒ Always carry business cards. ƒ four seconds. Make sure your phone battery is fully charged ƒ Minimize all body movements but don’t be stiff. ƒ If wearing a nametag, wear it on your upper right chest. and you have a good signal. Do not tap your pen, shuffle papers or fidget while ƒ Have a pen and paper available for notes. interviewing. The microphone will pick up ALL noise ƒ Be sure to have an active mailbox for in the room. DINING ƒ missed messages. Keep background free of clutter. Roughly 80 percent of second interviews are conducted during a meal.

ƒ Arrive at least 10 minutes early. ƒ Eat at the same pace as everyone else. STILL NERVOUS? ƒ Wait to sit until the host(ess) indicates the seating ƒ Contribute equally to the conversation. arrangement, and allow women to be seated first. ƒ Place your napkin on the seat if you must excuse DO A MOCK INTERVIEW WITH ONE OF OUR EXPERTS! ƒ Discretely unfold your napkin to half and place in your yourself. lap before eating or drinking anything. ƒ Start with the utensil farthest from your plate. ƒ When ordering, take cues from the host about ƒ Dip soup away from you, and sip from the side of the ordering (price, type of food, etc.). spoon. ƒ Don’t hold up the ordering; be prepared to order ƒ Always taste your food before you season it. when asked. ƒ Pass salt and pepper together, and always pass items ƒ Order something that is not messy and is easy to eat. to the right. ƒ Expect to be served from the left and for dishes to be ƒ Pass handles toward the receiver, and pass before removed from the right. serving yourself. ƒ Do not move your dishes to the side or hand them to ƒ Place items on the table, not in the recipient’s hand. the waiter. ƒ Don’t chew with your mouth open, blow on your food, ƒ Wait to eat until everyone has been served. or talk with food in your mouth. ƒ Keep your hands in your lap unless you are eating. ƒ Feel free to talk weather, sports, current events or ƒ Use good posture; keep your arms close to your common interests, but never personal issues or off- body. color jokes or topics. ƒ Cut your food one bite at a time. ƒ When alcohol is present, know your limitations, and ƒ Break a whole slice of bread after you have placed it never consume if the host/interviewer abstains. on the plate. ƒ Business should not be brought up until after the ƒ Bring food to your mouth, not your head to the plate. entrée plates have been removed.

44 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 45 OFFER OF EMPLOYMENT AND SALARY CONSIDERATION

TIP 1 BEFORE THE INTERVIEW, KNOW YOUR PROBABLE SALARY RANGE. ƒ Research on websites like salary.com or glassdoor.com. ƒ Visit Career Services for current salary data for new graduates.

TIP 2 DURING THE INTERVIEW, NEVER TALK MONEY. ƒ Salary should only be discussed after a job offer is made.

TIP 3 BRACKET YOUR SALARY RANGE. THANK YOU ƒ Start at what you think they will offer and end above what you will settle for. ƒ Don’t use unrealistic salary requirements. TO OUR SPONSORS Bracketing Strategy Example: If they pay $18 per hour (annual salary: $18 x 2080 hours = $37,440), you AND CORPORATE say, “high 30s to low 40s.” PARTNERS! TIP 4 NEVER SAY "YES" OR "NO" IMMEDIATELY. ƒ You have time to consider an offer before responding. ƒ An offer gives you leverage for contacting other organizations to expedite the These employers love hiring search process. Southern Miss students and alumni. SMTTT!

TIP 5 CONSIDER THE COSTS AND BENEFITS BEYOND SALARY. CORPORATE SPONSORS Health Care Plans Life Insurance Vision/Dental Plans Retirement or 401K Cintas Corporation Prescription Plans Profit Share Enterprise Holding Commute/Parking Costs Tuition Reimbursement Vacation/Sick Leave/Holidays Overtime/Work Hours Sherwin-Williams

*Depending on the benefits package, you might have more take home pay with better benefits and less salary. Use a budget sheet, and don’t forget taxes. Salary offer will be gross amount before taxes and other deductions.

46 • CAREER SERVICES • TAKE ACTION: FIND YOUR JOB USM.EDU/CAREER-SERVICES • 47 Our Careers Mean More

GOOD, HONEST CHICKEN starts with good, honest people.

Feeding the world starts with growing your career. Find yours at SANDERSONFARMS.COM/CAREERS

Make an impact on a global scale with a Fortune 1000 company whose competitive salaries and expansive benefits position people for success.

48 • CAREER SERVICES USM.EDU/CAREER-SERVICES • 49 About Our Organization Hood Industries is a strong blend of wood manufacturing and distribution concerns with over 1,400 employees at locations in thirteen states along the east coast, southeast, and southwest United States. Your Manufacturing Division The foundation of Hood Industries lies in its manufacturing division which began in 1983 with the acquisition of a plywood mill in Beaumont, Mississippi. Another plywood mill and four lumber mills were added to form the Grow it faster manufacturing division of Hood Industries. with uscareer Distribution Division To balance growth, two established wood The future of Enterprise is fueled by distribution companies were acquired in 1995 and 1998 to form the distribution division of our Management Training Program. Hood Industries. Become one of our future leaders and learn first-hand what it takes to run a multi-million dollar business. 1978 Hood Boulevard #100 www.HoodIndustries.com From day one you will enjoy excellent Hattiesburg, MS 39401 www.HoodIndustries.com/careers training and real responsibility to help 601-264-2962 you build the skills you will need to succeed in your career.

Scan to apply today

Now hiring Management Trainees: careers.enterprise.com

Equal Opportunity Employer/Disability/Veterans ©2021 Enterprise Holdings, Inc. X00000.00/00

50 • CAREER SERVICES USM.EDU/CAREER-SERVICES • 51

Since 1878, Dunn has been a construction leader throughout the Southeast. Dunn Building Company is the leader in design- build construction for national and international industrial companies throughout Alabama and the Southeast.

Dunn Building Company’s elite team of experienced construction professionals deliver excellence in design-build, design assist and specialty contracting for metal buildings/structures, heavy concrete foundations/walls and metal siding/ roofing.

Design-Build General Contracting Industrial Services Concrete Metal Roofing/Siding Steel Buildings

Looking to Grow Your Career?

DO IT RIGHT. CONSIDER IT DUNN.

Visit our website (Career Tab) for our latest openings and to apply online. dunnbuildingcompany.com Birmingham Mobile Athens Columbiana

52 • CAREER SERVICES USM.EDU/CAREER-SERVICES • 53 THE UNIVERSITY OF SOUTHERN MISSISSIPPI PREPARE FOR A CAREER IN SCHOOL OF HEALTH PROFESSIONS PUBLIC HEALTH THERAPEUTIC RECREATION UNDERGRADUATE PROGRAM GRADUATE PROGRAM Health professionals use BACHELOR OF SCIENCE MASTER OF PUBLIC HEALTH (MPH) recreation and leisure Concentrations: Concentrations: · Allied Health (Fully Online!) · Epidemiology and Biostatistics to address the specific · Health Education · Health Education needs and goals of · Health Policy and Administration · Health Policy and Administration (Fully Online!) individuals living with

For more information, contact illnesses and disabilities. School of Health Professions 118 College Dr. #5122 For more information, contact Hattiesburg, MS 39406 601.266.5576 601.266.5437 | usm.edu/health-professions [email protected] THE UNIVERSITY OF SOUTHERN MISSISSIPPI

THE UNIVERSITY OF SOUTHERN MISSISSIPPI THE UNIVERSITY OF SOUTHERN MISSISSIPPI SCHOOL OF HEALTH PROFESSIONS SCHOOL OF HEALTH PROFESSIONS IN THE COLLEGE OF NURSING AND HEALTH PROFESSIONS ATHLETIC TRAINING KINESIOTHERAPY Athletic trainers (ATs) collaborate with physicians to provide preventative services, emergency care, clinical diagnosis, Kinesiotherapists are health care professionals who use exercise therapy and education to improve strength, therapeutic intervention, and rehabilitation of injuries and endurance and mobility of individuals with functional limitations. After successful completion of course work and medical conditions for individuals of all ages and fitness abilities. clinical internships, you will be eligible to take the Kinesiotherapy Registration Examination administered by the Students seeking to become certified ATs must earn a degree from Council on Professional Standards for Kinesiotherapy. The Bachelor of Science in kinesiology, kinesiotherapy degree an accredited athletic training curriculum. Accredited programs is an excellent choice if you wish to pursue graduate studies in medicine, physical therapy or occupational therapy. include formal instruction in areas such as injury/illness prevention and assessment, first aid and emergency care, human anatomy CAREER SETTINGS ACADEMIC REQUIREMENTS and physiology, therapeutic modalities and nutrition. Classroom instruction is enhanced through clinical education experiences. • Department of Veterans • Maintain a 2.5 GPA Affairs Medical Centers • Two internships in a clinical setting The AT program is offered as a master’s degree program, and applications • Hospitals after completion of course work are accepted on a rolling basis on the USM Graduate School website • Rehabilitation Facilities with a deadline of May 15 annually. • Medical Fitness Facilities For more information, contact School of Health Professions Contact the Athletic Training program director for additional • Colleges and Universities 118 College Dr. #5122, Hattiesburg, MS 39406 information at [email protected]. • Private Practice 601.266.5437 | usm.edu/health-professions

54 • CAREER SERVICES USM.EDU/CAREER-SERVICES • 55 “the creative environment inspires me and i love the opportunity to help people find what works best for them.” -gabby m usm

“as a former college athlete i appreciate that my success at miskelly is a result of the effort i put in. the sky’s the limit.” -grant h msu

locations in jackson, madison, and hattiesburg locations in jackson, madison, and hattiesburg for available positions, benefits and to apply online, visit miskellys.com/careers for available positions, benefits and to apply online, visit miskellys.com/careers

56 • CAREER SERVICES USM.EDU/CAREER-SERVICES • 57 Named a Top Ten Small Restaurant Chain in the country by Tripadvisor!

Built on a foundation of quality since 1927, Ratcliff has come to symbolize strength and integrity in construction for Louisiana, Texas and its neighbors. Serving the public and private sectors, Ratcliff Construction provides premier construction and related services while Whether you're looking for a part time hourly job during college, or an exciting and exceeding industry standards. well paying career in leadership, Half Shell Oyster House has something for you! Apply in person Monday-Friday from 1-4 p.m. or online at www.halfshelloysterhouse.com/careers.

FLEXIBLE SCHEDULING & OPT IN BENEFITS 6555 HWY 98 West Suite A, Hattiesburg, MS 39402 (601) 296-7901 www.ratcliffcompanies.com 318-448-0826

58 • CAREER SERVICES USM.EDU/CAREER-SERVICES • 59 NOTES

Cintas Management Trainee, Internship FAQs

Cintas’ Management Trainee and Internship programs are about more than just a training program. They are about career development, preparation for success and finding where you fit within our team. Throughout the programs, you will gain a renewed sense of purpose and will secure the tools to make a difference as an individual, in the community and at Cintas.

Am I placed after the MT program or is there a Management Trainee Program chance I could be let go after the program? What is a typical day? You will work with local and regional leadership to identify what Throughout your Management Trainee (MT) program, you will path would be best for you once you graduate the program. rotate through all aspects of the business to gain knowledge of each department from the ground up. You will have the Can I move geographically after opportunity to learn and experience departments such as: Office, the MT program? Service, Production/Warehouse and Sales. MTs will work with local and regional leadership to determine relocation options. Additionally, you will create a profile in our Do I get paid? Talent Management System identifying your willingness to The MT program is a full-time, salaried position with full benefits. relocate and in which location. Is the entire MT program completed at the same location? Intern Program The program will be completed at the location you were How long is the intern program? initially hired. Should business needs arise, you may be asked 8 to 12 weeks to relocate to complete an assigned project or assigned to specific projects that require travel to other locations. Do I get hired full time after my intern program? Will I be traveling during my MT program? Upon completion of your intern program, you may meet with the General Manager to determine potential MT positions to You will be asked to attend training courses at Cintas headquarters which you can apply. in Cincinnati, Ohio. If additional training and development courses are scheduled outside of your location, you may be asked to travel. Becoming a Cintas Employee-Partner How long is each rotation? Each rotation is three to five months typically, depending on What is included in the benefits package the division and business needs. for the MT program? Health care benefits, basic life and accidental death and Who oversees my development during the MT program? dismemberment (AD&D) insurance, short-term disability, The General Manager does. You will be assigned a mentor on your partners plan 401(k), profit sharing, employee stock ownership, first day, who is a current or former MT. We recommend having a paid time off. mentor throughout your career, starting in the MT program. What is vacation/PTO time? In addition to the hands-on training from the New partners receive 80 hours of prorated paid time off (PTO) based MT program, what additional opportunities on the length of service employed during their first fiscal year. A are there for professional development? year is defined as the Company’s 12-month fiscal period, beginning You will complete trainings that include, Meticulous Hiring, June 1 and ending May 31 each year. Partners will be eligible for 120 Core Course, Green Belt, Sales Training and Diversity and hours of PTO after two years of service. Inclusion training. Beyond trainings throughout your career, you will also have professional development conversations with your direct supervisor at least one time per quarter.

cintas.jobs

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

60 • CAREER SERVICES USM.EDU/CAREER-SERVICES • 61 4 REASONS WHY CAREER SERVICES IS AN IMPORTANT OFFICE ON CAMPUS ADAPTED FROM REYNA GOBEL, FORBES CONTRIBUTOR

INTERNSHIP AND JOB LISTINGS professionally, answer questions, and write résumés Colleges have databases of internships and job tailored to individual positions. Knowing these basic opportunities. These job banks are vital to a student’s job career search skills is as important as any class students search prospects. However, I recommend appointments will take on campus. with career counselors at least once per semester to continue looking for internships and receiving guidance MENTORSHIP OPPORTUNITIES FROM ALUMNI on which internships fit your skills at that moment. Networking is not only what helps most people land jobs after graduation, but it’s also what helps students gain CAREER GUIDANCE internship and shadow day opportunities. Shadow days There are many students who have no idea what they are my favorite tool for career exploration. A student want to do with their lives. This is perfectly normal. spends a couple of hours with a professional in his/her Changing majors at least once is common. I did. A career field and asks questions. When the professional is an counselor can help students talk about job interests. alumnus, the connection can be stronger and result in Sometimes, they can recommend courses that will help even more opportunity for internships and mentoring. students cement or redefine career goals. A mentor can guide you and answer career questions throughout your career. SEMINARS ON RÉSUMÉS AND The overall purpose of college is to help students find a INTERVIEW SKILLS career path that will lead to a successful, happy future–in other words, a job. It follows, then, that Career Services is No one is born knowing how to write a résumé. Career the most important office on campus. Services offices often have seminars on résumé writing and interviewing, too. Students will learn how to dress

KEEP AN EYE OUT ON SOCIAL MEDIA FOR OTHER EVENTS LIKE OUR ETIQUETTE DINNER! @USMCAREERSRVCS

CAREER SERVICES

118 COLLEGE DRIVE #5014 HATTIESBURG, MS 39406 LOCATION: MCLEMORE HALL 125 601.266.4153 USM.EDU/CAREER-SERVICES

EOE/F/M/VETS/DISABILITY UC82902