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Annual Report Annual Report Commercial Bank of Kuwait His Highness His Highness Sheikh Sabah Al-Ahmad Sheikh Nawaf Al-Ahmad Al-Jaber Al-Sabah Al-Jaber Al-Sabah The Amir of The State The Crown Prince of The State of Kuwait of Kuwait Table of Contents Board Of Directors 4 Introduction 6 Chairman’s Message 8 Executive Management 12 Economic Background 14 Review of Operations 17 Corporate Governance Rules and Systems 36 Financial Review 68 Financial Information 70 2 Annual Report 2018 Financial Trends Annual Report 2018 3 Board of Directors 4 Annual Report 2018 Sheikh. Ahmad Duaij Al Sabah Chairman Ms. Anoud Fadel Al Hathran Mr. Manaf M. AlMuhanna Mr. Abdulrahman Abdullah Al Ali Vice Chairman Member Member Dr. Arshid Abdulhadi Al Houri Mr. Bader Sulaiman Al Ahmad Mr. Musaed Nuri Al Saleh Member Member Member Ms. Rasha Y. H. Al Awadhi Sheikh/ Talal M. Al Sabah Mr. Hazem Meshari Al Khaled Member Member Member Ms.Mona Hussain Al-Abdulrazzaq Secretary to the Board Annual Report 2018 5 Introduction 6 Annual Report 2018 Introduction Al Tijari... My Choice Established in 1960, Commercial Bank of Kuwait, a renowned financial institution, is the second oldest bank in Kuwait. Since its inception in the sixties of the last century, the Bank strives to build strong business relationships with all its customer segments and to deliver innovative and tailor-made banking services & investment solutions that cater for the needs of its retail & corporate customers alike. With the digitalization of the banking services, the Bank was up to the mark with the high-technology and modernization of banking services for the sake of customers’ satisfaction. Apart from the Bank’s self-service branch network which copes with the latest developments seen in banking industry, Al-Tijari Online Banking & Mobile App offer customers top-notch & secured banking experience. As the Bank is an integral part of Kuwaiti society, its significant footprint & rich record of social responsibility initiatives towards all society segments has always been proven & manifested through comprehensive programs targeting sustainable development of Kuwaiti society. With its decades of experience and ambitious plans, the Bank will continue its efforts to make a major leap in banking industry by utilizing the latest technology to offer innovative banking services & solutions through a professional & highly skilled team members, without compromising on its commitment to the values established by the Bank's Senior Management, namely citizenship, leadership and corporate social responsibility. Annual Report 2018 7 Chairman's Message 8 Annual Report 2018 Chairman's Message Sheikh. Ahmad Duaij Al Sabah Chairman In the name of Allah the Most Gracious, the Most Merciful It is both an honour and a privilege to deliver my first statement as the Chairman of the Bank. Bank’s results in 2018 demonstrate the solid progress being made to advance our customer-focused growth strategy, digitalization drive, cleaning the loan portfolio, recovery of previously written off loans and building a quality balance sheet. Bank’s business plans continue to deliver sustainable results and value to shareholders. The Bank witnessed 15.0% increase in the net profit and the board recommended the highest ever dividend distribution in the last ten years (20% cash and 10% bonus). I am pleased to share with you that achieving the Zero non-performing loans level is a demonstration of our commitment to operate within our risk appetite and maintaining strong capital and liquidity positions. Overseeing the strategy One of the board’s most critical roles is to provide oversight on strategic direction. We provide guidance to management in order to focus on markets and segments where Commercial Bank is positioned to succeed. In order to anticipate and respond to a dynamic marketplace, we advise management on strategic plans, challenge assumptions, and assist in identifying and building pathways to sustainable growth, within the bank’s risk appetite. In 2018, we supported the Management Team while challenging appropriately in order to ensure that the Bank continues to fulfil its obligations to our customers, regulators and employees. Besides achieving these objectives, the board focused to create value for investors over the medium and longer term. A customer-first approach In banking, relationships matter more than ever. This helped shape our thinking about every interaction we have with our customers and how we manage and invest in our bank. In 2018 we continued focusing on our customers and innovating for the future. These priorities have enabled us to invest in our business with the goal of further enhancing our relationships with our customers. We have stayed close to our customers to understand what’s important to them and how we can best serve them. We continued to invest in our technology and digital platforms to meet the evolving needs of our customers. This includes our investments in online and mobile banking to deliver industry-leading functionality. We concentrated on improving the information security systems of the bank to protect our customers. New measures were introduced on our website to incorporate more effective security features. Mobile banking application was Annual Report 2018 9 enhanced significantly in 2018, offering a host of new features and allowing customers to conduct their banking transactions more easily and efficiently. Security and user functionality continue to be the primary focus as we enhance our online and mobile banking applications. Talent Management Talent management, including senior management succession planning, is vital to achieving the Bank’s strategic objectives over the long term. We take a comprehensive approach to pipeline development that includes early identification of key candidates and in-depth evaluation of the skills and expertise required for both the short and medium term. The Bank’s staff training and motivation programmes remained top priority during 2018. We Identified “High Performers” to unveil their leadership potential and accordingly provided them with targeted personal development training opportunities to grow their professional skills. As the banking industry continues to evolve, diversity of experiences, perspectives and backgrounds at all levels of management becomes a competitive advantage and the key to successful execution of the bank’s strategy. Robust risk management The board assesses management’s plans to ensure business opportunities are balanced with sound risk management priorities and an effective enterprise-wide framework. Board Risk Management Committee actively engages with management to assure that a strong risk culture is supported at all levels and that the bank’s risk management function is independent from the businesses. We also provide guidance on, and approve the bank’s risk appetite, and maintain open two-way lines of communications with regulators. Synopsis of 2018 Financials The results of our customer-first approach, talent development and robust risk management are reflected in the financial statements of the bank as we generated a net profit of KD 63.8 million in 2018 compared to KD 55.4 in 2017, a growth of 15.0%. These results have reflected positively on the performance ratios, where return on average equity reached 9.7% and the return on average assets reached 1.4%. The earnings per share are 35.4 fils (compared to 30.8 fils for the last year). Shareholders’ equity reached KD 729.0 million with a growth of 11.4%. Cost of funds was maintained at a reasonably low level. The cost/ 10 Annual Report 2018 income ratio is 29.7% for year-ending 31 December 2018, which is amongst the lowest in Kuwaiti banks. A concentrated effort to recover the previously written-off loans yielded results; KD 78.5 million were recovered during the current year. Looking at the future Since I took on the Chairmanship of Commercial Bank, I am very proud of how we have evolved our culture, re-focused on our customers and enhanced shareholder value. We are well positioned to deliver growth for our shareholders by executing our strategy to build a relationship-focused bank. I am incredibly proud of all the work our team is doing together to focus on our customers, delivering value to our shareholders, and strengthening our economic environment. We are committed to continue to provide effective and efficient services every single day to our valued customers, and we appreciate the trust our customers place in us. Last but not the least, thanks to all the regulatory authorities, especially the Central Bank of Kuwait for their constant support. SH.AHMAD DUAIJ AL SABAH Annual Report 2018 11 Executive Management 12 Annual Report 2018 Executive Management Elham Yousry Mahfouz Dr. Mohammad Abdul Hamid Chief Executive Officer Acting Legal Advisor to Chairman Acting GM – Legal Division Sahar Abdulaziz Al Rumaih Deputy CEO – Corporate Banking Division & Tamim Khaled Al Meaan International Banking Division GM- Compliance & Corporate Governance Division Hameed Ebrahim Salman Sadeq Jaafar Abdullah GM – Retail Banking Division GM-Human Resources Division Masud UI Hassan Khalid Sheikha. Nouf Salem Al-Ali Al-Sabah Chief Financial Officer – Financial GM- Corporate Communications Division Planning & Control Division Ahmad Mohammed Saif Al Deen Farahat Hussain Ali Al Aryan Chief Internal Auditor – Internal Audit Division GM- Treasury & Investment Division Bader Mohammed Mosleh Qamhiya Abhik Goswami Acting GM – ITD Chief Risk Officer – Risk Management Division Sheikh. Nawaf Ali Sabah
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