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1 Fiscal Year 2021 Budget For the period of July 1, 2020 to June 30, 2021 � Regional Transit Sacramento Regional Transit District Prepared by the Finance Division 2 ' \ '\ 3 Fiscal Year 2021 Budget Table of Contents Table of Contents General Manager/CEO’s Budget Message ........................................................... 6 Board of Directors....................................................................................... 13 Budget Adoption Resolution ...................................................................................... 15 Budget Presentation Award ....................................................................................... 16 Executive Management Team ...................................................................... 18 Management & Budget Team .................................................................................... 19 Sacramento Regional Transit District Organizational Structure ....................... 21 District Overview ........................................................................................ 24 District Profile ............................................................................................................ 25 Sacramento Regional Transit District Service Area Map ........................................... 30 Long-Term Financial Policies .................................................................................... 32 Financial Policies ....................................................................................................... 34 Budget Process ......................................................................................................... 41 Voting System ........................................................................................................... 44 Trends ....................................................................................................................... 46 Peer Comparison ....................................................................................................... 50 Strategic Plan ............................................................................................. 55 FY 2020 Accomplishments ........................................................................................ 63 Employee Engagement ............................................................................................. 67 Organizational Alignment ........................................................................................... 68 Four Guiding Strategic Pillars .................................................................................... 69 Success Outcomes .................................................................................................... 70 Performance Scorecard and Tactics .......................................................................... 71 Strategic Priorities ...................................................................................................... 75 SacRT Goals and Objectives in FY 2021 .................................................................. 82 Operating Budget Summary ......................................................................... 84 Enterprise Fund Statement (Fund Balance) .............................................................. 85 Revenues .................................................................................................................. 86 Expenses ................................................................................................................... 94 Positions .................................................................................................................. 105 Forecast ................................................................................................................... 108 4 � Regional Fiscal Year 2021 Budget Transit Table of Contents Division Budgets ....................................................................................... 111 General Manager/Chief Executive Officer ............................................................... 112 Planning and Engineering ........................................................................................ 117 Transit Operations ................................................................................................... 119 Integrated Services and Strategic Initiatives ............................................................ 124 Finance/Chief Financial Officer ................................................................................ 128 Security, Safety and Customer Satisfaction ............................................................ 132 Capital Improvement Program ........................................................................ 136 Major Capital Projects .............................................................................................. 137 Revenues & Expenses ............................................................................................ 139 Debt Service ............................................................................................................ 140 Capital Improvement Funding by Category ............................................................. 141 Impact of Capital Improvements on Operating Budget ............................................ 142 Five-Year Capital Improvement Plan ....................................................................... 143 Capital Improvement Revenues and Expenditures .................................................. 145 Capital Project Expenditure Plan ............................................................................. 150 Capital Project Funding Addition Descriptions ......................................................... 155 Statistical Section............................................................................................ 159 Demographic and Economic Indicators ................................................................... 160 Principal Employers ................................................................................................. 161 Appendix ........................................................................................................ 162 Glossary of Terms ................................................................................................... 163 List of Acronyms ...................................................................................................... 181 5 6 Fiscal Year 2021 Budget GM/CEO Message General Manager/CEO’s Budget Message I am pleased to present to you the annual operating and capital budget for Fiscal Year 2021 (FY 2021). The disruptive impact of the COVID-19 pandemic leading into this year represents a significant challenge to SacRT and public transit across the nation. However, with strategic planning efforts emphasizing safety and customer first initiatives, improvements in innovation, expanded services, and cost control measures for new and existing services. SacRT has created a blueprint for post-pandemic success. This budget represents our commitment to these goals and our continued efforts to improve the future of public transit in the Sacramento region. High Performing Transit District In order to better focus on the needs of the region, SacRT has updated our Strategic Plan (see page 55), and it was adopted by the Board of Directors on October 26th, 2020. This strategic plan details SacRT's strategic initiatives, outlining the highest priority projects that teams and individuals within the agency will work on over the 2020-21 fiscal year. It articulates strategic priorities for operational excellence, for an elevated customer experience, for an engaged workforce, and for a valuable partnership with the Sacramento community. SacRT staff strive to balance the delivery of a high-quality customer experience with value to taxpayers and will continue to do all that we can to get our customers where they want to go, when they want to go – as safely and as efficiently as possible. Customers First – SacRT has embraced a customer-centric culture, placing customer interests first in all plans, decisions, investments and actions. We continue to build upon our commitment to ensuring operational excellence in order to improve the rider experience for everyone. Understanding some of the financial challenges for new and existing riders, SacRT continues to find program offerings to ensure fares are equitable for disadvantaged riders. Clean, Safe, & Convenient Experience – SacRT’s commitment to operating a clean and safe light rail and bus system is of the utmost importance, especially in the wake of the COVID-19 pandemic. SacRT continues to be innovative in providing a clean and safe environment for customers and employees, and adds front-line employees as appropriate (i.e., cleaners, transit agents, and ambassadors), to enhance the customer experience. Maintaining Strong Partnerships – SacRT has developed strong partnerships with rider and community groups, and continues to engage with the public to fully understand the mobility needs and desires of the region’s diverse communities. 7 Fiscal Year 2021 Budget GM/CEO Message General Manager/CEO’s Budget Message Continued System-Wide Route Optimization – With the completion of SacRT’s comprehensive route optimization study, SacRT Forward was implemented in September 2019. The new bus network improved frequency, provided more weekend service and better connectivity. As the region continues to develop and travel patterns change, it