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1 Overall Humanitarian Timeline of Operations 3

AUGUST JANUARY DECEMBER • • Nazareno MAY The Philippine Red Cross (PRC) entered 2017 with a new strategic direction for the next four Earthquake • Tropical Operations years. Greatly informed by its experience in responding to the growing natural and human MARCH • Marawi Recovery Depression Urduja • Tail End of a Insurgency Operations Response induced humanitarian challenges every year, we continued to intensify our drive to build safe Cold Front and • Related • Typhoon Nina • Typhoon Vinta and resilient communities throughout the . LPA Returnees Incident Recovery Emergency • Typhoon Ferdie (from Response ) Operations We provide timely humanitarian aid, from helping communities stand up once more through Recovery our Disaster Management Services, sharing life-saving skills though our Safety Services and Health Services, supporting disaster-stricken communities through our Welfare Services, to giving our ailing countrymen a fighting chance through the National Blood Services. All these efforts of the Philippine Red Cross could not be done without the unending efforts our network of more than two million volunteers, and the generosity of our donors and partners. FEBRUARY APRIL SEPTEMBER • Parola Fire • Mabini, JULY • , • Surigao • Tropical This 2017 Year End Report is a testament to the support of our donors, local and international del Norte Earthquake Depression Earthquake Earthquake • Maring partners, and Partner National Societies; and the effort of the staff and volunteers who worked • Typhoon Insurgency Response round the clock for the past year to deliver aid to the most vulnerable. Gorio • Wao, Response del Sur Earthquake

major emergency recovery Summary of Response 13 operations 3 operations January 17,520,092 liters of water distributed; 1,809,000 pesos worth of cash assistance distributed; 18,809 families provided with food items; 26,338 families provided with non-food items; 51,568 individuals given with psychosocial Nazareno Response Tail-end of Cold Front Response Typhoon Ferdie Recovery Operations support; 12,886 individuals reached through Traslacion is the culmination of the celebration of the The Tail-end of Cold Front brought moderate to occasionally heavy annual Feast of the Black Nazarene. This was attended rainfalls and thunderstorms that triggered flooding affecting areas in Four cities and municipalities in Batangas were health and hygiene promotion; 4,551 families provided with shelter assistance; 3,987 by millions of devotees. With the help of the volunteers, and Mindanao. We responded to a total of 13 provinces in assisted with shelter for the recovery stage of people families provided with livelihood assistance; 697 families granted with cash assistance; 275 Red Cross First Aid stations were assembled along the Mindanao during this event. procession route. affected by Typhoon Ferdie, which hit the province total fire responses Rescue and Health in September of 2016. Rescue and Health 16 individuals rescued 12 individuals assisted by response teams Shelter Assistance 8 major cases addressed 661 families/ 3,305 individuals 2 801 major cases attended to Welfare Assistance Provided 4 welfare desks established provided with Shelter Repair patients transported 22 108 individuals provided with psychosocial support Assistance 1,136 individuals provided with BP assistance Hotmeals and Food items 15,547 individuals provided with hot meals

Non food items 650 individuals provided with blankets and towels 725 individuals provided with hygiene kits

Staff and volunteers 164 staff and volunteers mobilized

1 Operation Center Reports, 2017 DMS Accomplishment Report 2 2017 December PMER Factbook *Federation Databank Reporting System (FDRS) Indicators

1 Volunteers + Logistics + Information Technology 2 February April July September Parola Fire Response Mabini, Batangas Earthquake Response Ormoc, Leyte Earthquake Response Tropical Depression Maring Response

The PRC staff and volunteers swiftly responded to a fire incident in Parola Tropical Depression Maring dumped heavy rains flooding areas in Metro and Compound, in Tondo, Manila. It damaged approximately 1,000 houses made of light The PRC Welfare Services and medical teams were first on the scene to give relief and rescue A 6.5 earthquake shook Ormoc, Leyte, along with 2 other cities and municipalities. This prompting landslides and flashfloods in nearby towns. Scenes of people wading in waist- materials, leaving 3,000 families homeless. assistance to the people of Batangas after a magnitude 5.5 earthquake shook the province. Always caused at least 4 deaths and 100 injuries. The PRC responded by providing rescue, health, in anticipation of the “Big One,” PRC, we have trained our 143 volunteers for years, and is fine- food items, non-food items, water, and welfare services to the affected communities. deep flood, taking refuge on top of cranes and riding boats were seen as PAGASA issued a red rainfall warning over Metro Manila, , , and . tuning its current response strategies to respond to this kind of disaster. Rescue and Health Non food items Non food items 3 units of blood provided to 1 patient 1,895 families provided with non-food items 351 families provided with Jerry Cans Rescue and Health Rescue and Health Shelter Assistance 45 patients transported 454 families provided with sleeping mats 3 persons rescued 17 medical tents established 280 individuals sheltered in 33 individuals assisted in 1,895 individuals received a pair of slippers 183 families provided with hygiene kits Non food items evacuation centers BP consultations Welfare Assistance Provided 135 families provided with tarpaulins 138 families provided with plastic mats Welfare Assistance Provided 31 families provided 29 individuals provided with with blankets Surigao del Norte Earthquake Response 4 welfare desks established Welfare Assistance Provided Water and Sanitation psychosocial support 31 families provide 2,149 individuals provided with Staff and Volunteers 10 welfare desks established A 6.7 magnitude earthquake hit 8 cities and municipalities in Surigao del Norte, where 4 water bladders deployed with mats psychosocial support 41 staff and volunteers mobilized 2,363 individuals provided with more than 300 houses were damaged and some 100 people were injured after its full 390,292 liters of water distributed to Hotmeals and Food items impact. psychosocial support Hotmeals and Food items 11,774 individuals 110 families provided with 3 day rations Staff and Volunteers 495 individuals reached on hygiene 588 families provided with hot meals 14 staff and volunteers Rescue and Health 6,665 individuals served with biscuits Hotmeals and Food items promotion 901 families provided with bread mobilized 25 units of blood shipped to the area 926 individuals provided with hot meals 2,225 individuals provided with bread

Staff and Volunteers Welfare Assistance Provided Bohol Insurgency Response 86 staff and volunteers mobilized 3 welfare desks established 3,473 individuals provided with psychosocial support The PRC provided relief assistance to 1,500 individuals during the Bohol Insurgency Response. The December clashes started in April 2017, involving ISIL affiliated militants led by members of the Group. Typhoon Gorio Response Tropical Depression Urduja Response Hotmeals and Food items individuals provided with hot meals Relief Items Typhoon Gorio affected three provinces in and 4 cities in Metro Manila. A total of It can be recalled that the PRC was among the first to access province, one of the 3,620 5,461 families were affected, which prompted the PRC to immediately respond to the areas individuals provided with food packs 1,500 individuals received assorted relief items (e.g. pail, dipper, hardest hit areas by Urduja. Among the international pledges coursed through the PRC 2,750 damaged by the typhoon. was from the the Chinese Embassy in the Philippines. They provided a humanitarian blanket, detergent, and canned sardines) Shelter aid amounting to USD 100,000 or P5.1-million that will benefit the affected families in Non food items Visayas. 88 evacuation centers established by the PRC 673 families provided with non-food items 488 families provided with NFI through cash grant Wao Earthquake Response 56 families temporarily resided in these centers Rescue and Health Water and Sanitation 239 families provided with jerrycans 243 persons catered through PRC established and upkept 286 persons rescued 314 water bladders deployed A magnitude 5.4 earthquake struck 26 barangays in Wao, , affecting 2,039 families. evacuation centers 69,000 liters of water Water and sanitations Hotmeals and Food items distributed Relief Items 63,000 liters of water distributed to 4,963 August 8,680 individuals provided 23 individuals reached on beneficiaries 1,915 individuals provided with hygiene kits and jerry cans with hot meals hygiene promotion Surigao del Norte Earthquake Response 384 individuals provided with food packs Welfare Assistance May Shelter 13 welfare desks established Non food items Marawi IRI Operations 116 families / 580 individuals provided with Shelter 138 individuals provided March Repair Assistance 211 families provided with psychosocial support with blankets Mindanao Returnees Response The Marawi Siege was an armed conflict between Philippine government security forces and militants affiliated with the Islamic State of Iraq and the Levant (ISIL), including the Maute and Abu Sayyaf Salafi jihadist groups 189 families provided Staff and Volunteers in Marawi, Lanao del Sur. This triggered the president of the Philippines to declare a state of in with clothing 2,037 staff and volunteers The response to cater those who returned from Sabah was done with the support of the Mindanao. It lasted for 5 months, becoming the longest urban battle in the modern history of the Philippines. International Federation of the Red Cross Disaster Relief Emergency Fund (IFRC DREF). mobilized An emergency operation was conducted to provide immediate assistance to 4,230 Filipino Rescue and Health Typhoon Nina Recovery Operations returnees from the state of Sabah in Malaysia to as part of Malaysian 2,141 individuals assisted in Shower Facilities Bureau of Immigration’s plan to extradite around 2,000 undocumented Filipino workers. Typhoon Nina (Nock-ten) entered the Philippine Area of Responsibility (PAR) BP consultations 45,280 individuals served particularly the provinces of , , , and Batangas on Typhoon Vinta Response 221 patients transported by 20 portalets December 23-26, 2016 bringing with it a moderate to heavy rainfall, loss of power supply 200 cadaver bags provided 9,150 individuals served Rescue and assistance and massive flooding. by 49 bathing facilities TY Vinta affected 226,347 individuals from 23 provinces in Mindanao. 4,230 individuals returned from Sabah, Malaysia Welfare Assistance Provided 27 welfare desks established Blood Services 38,596 individuals given PSP Shelter Rescue and Health Non food items 1,548 units of blood served families provided with Shelter Repair Assistance 1,340 individuals given hot meals to 441 individuals 315 270 persons rescued 1,004 families provided with sleeping and hygiene kits 130 reached on capacity-building 912 families provided with Household Livelihood BCHUs Established Assistance Hotmeals and Food items Relief Assistance 8,083 patients served through 17,656 families provided with 7 Emergency Medical Unit Type 7,965 individuals provided with hot meals food items 1(Basic Health Care) with 473 individuals provided with food packs 18,606 families provided with 7 Medical tents non-food items Staff and Volunteers Non food items Water and sanitations 169 staff and volunteers mobilized families provided with blankets 13,882,300 liters of water distributed 115 to 214,504 individuals 115 families provided with clothing 10,266 reached on hygiene promotion

3 Volunteers + Logistics + Information Technology 4 4 5 National Blood Services Disaster Management Services

The National Blood Services (NBS) provides life-saving service through its blood program. Its pioneering Blood Samaritan Program aims to extend the provision of blood to the poorest of Filipinos by pooling Blood Samaritan funds from a The Disaster Management Services (DMS) provides support to those affected by natural and human- network of willing donors. induced calamities from immediate response to post-disaster recovery and long-term development of communities.

The PRC is the only humanitarian organization mandated to establish blood facilities outside the hospital set-up. In 2017, our 88 Blood Service Facilities (BSF) collected 458,312 units of blood and dispensed 129 total disaster operations in 2017, majority of 464,620. which were in response to the: 44 hydro-meteorological disasters, 44 technological We saved 205,309 lives, 13,573 of whom are indigents 24 human-induced disasters disasters We served indigents through nearly 14,000,000 pesos raised from major Blood Samaritan Donors – DOH, BSP, and China Bank Cash Assistance Food Items Non-Food 603 families, or 3,015 Items individuals provided with Network Expansion Quality Service Rewarding Charity 18,809 families, or 94,045 cash for relief (worth 26,338 families, or 131, 60 MBD Partners forged 79 staff attended PRC Quality Workshop 3,919 individual and individuals provided with 3,000 pesos each) 690 individuals provided agreement with PRC during Mass corporate donors rewarded food items with non-food items MOA signing ceremony 26 PRC Blood Centers passed DOH EQAS: 23 Excellent 136 Hospital tie-up for Blood 3 Very Satisfactory Supply distribution available for download 2 National Blood Centers passed the National Reference Lab Australia QA Scheme in Blood Testing Expanded our Ongoing setup BSF Coverage of more BSFs

New Facilities in: Constructing BSFs in: Bogo, Calamba, Dasmariñas, San Carlos, Dolores Health Unit, E. Improvements in Cebu, , and Ormoc

5 2017 PRC Year End Report Volunteers + Logistics + Information Technology 6 6 7 Health Services Safety Services

The Safety Services (SS) imparts life-saving skills through its First Aid trainings. Aside from that, the Safety Services help save lives through its ambulance program.

The Health Services (HS) is present in emergency and non-emergency situations, ensuring timely and effective provision of healthcare to the communities in need.

available for download

407,721 health services from the 11,414 8 individuals were served with communities we reached. Red Cross Youth

The Red Cross Youth (RCY) aims to harness and enhance the leadership, creativity, and energy of Primary Healthcare the youth aged 7-25. RCY also serves as an avenue to educate the youth on necessary knowledge 4,000 communities reached by 6,000 volunteers on health and skills to act in times of disasters and emergencies, and to serve their communities. activities 5,300 new RC143 Community Health Volunteers (CHVs) trained

HiDE Program 8,000 patients reached by emergency medical units 6,000 individuals reached through the HIV and substance prevention project

Water Sanitation and Hygiene (WaSH) 700,000 individuals served 17.5 Million liters of water 18,000 individuals reached in community-based WASH 24,000 students reached in school-based WASH

6 2017 December Factbook, 2017 HS Accomplishment Report 7 2017 December RGC Report, 2017 SS Accomplishment Report 8 2017 December Factbook

7 2017 PRC Year End Report Volunteers + Logistics + Information Technology 8 9 11 The recently concluded Volunteer Services Haiyan Operations Haiyan Operations is a demonstration of the ability of the PRC to provide a Volunteers are the lifeblood of the Philippine holistic program that spanned Red Cross. The Red Cross 143 (RC 143) pro- from disaster response to gram envisions that the country would have a community development. network of skilled community-based volunteers, The four-year Haiyan ready to respond to in times of disasters and Operations (2014-2017) is also emergencies. a proof that there are people and organizations, in the Philippines and throughout the world, which shares the humanitarian goals of the PRC.

10 Welfare Services

The PRC believes that the psychological well-being Emergency Response Unit of the disaster-stricken population is as important as their physical needs. The Welfare Services (WS) primarily provides this through their psychosocial The Emergency Response Unit (ERU) is a specialized support program, and by providing hot meals which group of the Philippine Red Cross. The ERU is well-pre- uplift the souls of the most vulnerable in times of pared and is always ready to be the first responders in disasters. times of emergencies, ranging from vehicular accidents to fire responses.

9 2017 VS Accomplishment Report, 2017 VS Service Delivery Report 10 2017 Welfare Services Accomplishment Report, 2017 Welfare Service Delivery Report www.virtualvolunteer.org 11 2014-2017 Haiyan Accomplishment Report, 2017 HS Accomplishment Report

9 2017 PRC Year End Report Volunteers + Logistics + Information Technology 10 OPERATIONS CENTER

Emergency flow (each as photo):

1. Operations Center (OpCen) receives an emergency call from Hotline 143, volunteers or concerned citizen.

2. Caller gives necessary information about the incident. OpCen verifies the information for dispatch.

3. OpCen locates the area of the incident. Nearby First Aiders and RC 143 Volunteers are also mobilized to respond to the emergency.

4. OpCen dispatches an ambulance and other rescue vehicles if needed. First Aider or RC 143 Volunteer is already attending to the patient on scene.

5. OpCen coordinates with the nearest hospitals to receive the patient in the ambulance.

6. Ambulance runs while coordination is in process; transfers patient to the nearest hospital with the necessary equipment to attend to the patient.

7. If necessary, additional volunteers and emergency assets will be mobilized such as additional ambulances, fire trucks, water tankers, rescue vehicles, emergency field hospitals/tents, etc.

11 Volunteers + Logistics + Information Technology 12 12 13 International Humanitarian Law Office Support Services

The International Humanitarian Law (IHL) Office upholds the mandate of the Philippine Red Cross through the active dissemination and safeguarding of its fundamental principles, the international humanitarian law, and the proper use of the movement’s insignia

The Journey of changing one’s life

In 2016, Northern Luzon was hit by Typhoon “Lawin”. Unfortunately, San Pablo was hit. I couldn’t believe that we overcame the tragedy it brought us. We don’t have any safe shelter to begin with, and had to make makeshift tents from leaves from banana leaves and tarpaulins. We were 11 families there during the said calamity. We do not know where to start again – we had nothing to begin with, but were left more devastated after “Lawin”. Through God’s grace, a group of individuals reached and heard our prayers – it was the Philippine Red Cross. The group assessed our capacity and our area. It only took a short period of time for PRC to adopt our community and help us, the Aetas, and restore our home. We can now easily say that this home is ours – a home that we can share with everybody, protect us from upcoming I am Edna and I was born and raised in Tupa, calamities, and most importantly a home where we can San Pablo. San Pablo is a 3rd class municipality in the find our happiness and contentment for the years to province of , Philippines. come. Growing-up in an indigenous Aeta community, I deeply understand the different challenges we had to We are extending our deepest gratitudeto the Philippine go through. Most of the time, we had to take a bath Red Cross staff and volunteers for sharing their time, outsideour homes,and we don’t even eat three times a effort and generosity for making things happen for our day. Even it is against my will, I had no choice but to dear Aeta Community. Truly, the PRC works around let my children starveespecially in times of calamities. the clock but never for their personal gain. We may be We have no permanent home to live in and stayed from different to other people’s eyes, but at the end of the day one place to another to search for food. We had to carry it is still God who enlightens and lead us to what we’re our hand-made tents just to have a temporary shelter, right now. although these tents cannot fit all of us inside.

13 2017 Support Offices Accomplishment Report 12 2017 IHL Accomplishment Report

13 Volunteers + Logistics + Information Technology 14 14 Fund Generation PRC in Marawi

The Philippine Red Cross would not be able to reach out to the most vulnerable without the support of the donors, whose generosity enabled us to respond to disasters and emergencies, provide life- saving services, and to continue our drive to build safe and resilient communities throughout the Philippines.

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“I am very thankful to the Philippine Red Cross Addressing this problem, the PRC in partnership for helping us to provide immediate medical needs with the ICRC has set up Basic Health Care Unit for my children,” – Kareema Macaurao, one of the or BHCU at an evacuation center in Balo-I, Lanao IDPs at Balo-I evacuation center. del Norte. 16 She was exhausted, sleepless, and sick, but Kareema Logistics Macaurao was thankful after she and her seven Internally displaced people (IDPs) can avail children survived the Marawi siege. themselves of consultations, treatment and minor surgical cases. BHCU also maintains mini- After three days of encounter, Kareema, from Old pharmacy with basic medicines for children, Capitol together with her five children evacuated pregnant women and elderly persons. Marawi City and walked out until they’ve reached Brgy. Pawak, which is in the municipality of .

It was a hard experience for Kareema because she was with her children that time and they were all hungry while travelling out of Marawi City. Out of great fear, they were also unable to bring their personal belongings. All she wanted was to bring her children to a safe place.

When they arrived at Balo-I, one of her children was among the evacuees in need of immediate medical attention. 14 2017 Corporate Donations Balance Sheet, 2017 FG Accomplishment Report 15 NHQ and Chapter gross revenue from MAAB 16 PRC by the Numbers, Communications Office; PRC Operations Center

15 Volunteers + Logistics + Information Technology 16 M/V PRC Amazing Grace

Launched May 9, 2017

“The ship is the realization of our vision to establish the Philippine Red Cross as the foremost humanitarian organization in the country, capable of delivering timely humanitarian services that save lives and restore the dignity of the most vulnerable.”

- PRC Chairman Richard Gordon Philippine Red Cross 37 EDSA corner Boni Avenue, City 1550 Hotline: 143 / Trunkline (+ 632) 790-2300 phredcross philredcross www.redcross.org.ph