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Connex Melbourne Collective Agreement 2009 - 2012 TABLE of CONTENTS 1

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Connex Melbourne Collective Agreement 2009 - 2012 TABLE of CONTENTS 1 ~connex A Veolia Transport Company Connex Melbourne Collective Agreement 2009 - 2012 TABLE OF CONTENTS 1. TITLE .......................................................................................................................3 2. PARTIES BOUND ....................................................................................................3 3. PERIOD OF OPERATION ........................................................................................ 3 4. APPLICATION ......................................................................................................... 3 5. AIM OF AGREEMENT .............................................................................................3 6. SERVICE LEVEL AGREEMENT .............................................................................. 4 7. WAGE AND ALLOWANCE ADJUSTMENTS .......................................................... 5 7.1 Wage Adjustments .................................................................................... 5 7.2 Allowance Adjustments ............................................................................ 5 7.3 Schedule of f:lates and Allowances ......................................................... 6 7.4 No Further Claims ..................................................................................... 6 8. CONSULTATION AND COMMUNICATION ............................................................. 7 8.1 Introduction of Change ............................................................................. 7 8.2 Dispute Settling Procedure ...................................................................... 7 9. FLEXIBILITY PROVISIONS ..................................................................................... 9 10. SKILLS AND DEVELOPMENT .............................................................................. 11 10.1 Training .................................................................................................... 11 10.2 Performance Development- Employee Feedback Program ................ 11 11. EMPLOYMENT CONDITIONS ............................................................................... 13 11.1 Common/General Employment Conditions ........................................... 13 11.2 Employment Conditions: Operations, Salaried, Administration and Engineering employees .......................................................................... 34 11.3 Employment Conditions: Drivers ........................................................... 44 12. PRODUCTIVITY INITIATIVES ................................................................................ 56 13. PRODUCTIVITY INITIATIVES AS PART OF THIS AGREEMENT.. ....................... 58 13.1 Operations ............................................................................................... 58 13.2 Systems and Technology ....................................................................... 60 13.3 Assets and lnfrastructure ....................................................................... 63 14. SUPPLEMENTARY PRODUCTIVITY INITIATIVES ............................................... 65 14.1 Operations ............................................................................................... 65 15. ESTABLISHED PRODUCTIVITY INITIATIVES ...................................................... 67 15.1 Operations ............................................................................................... 67 15.2 Systems and Technology ....................................................................... 72 1. TITLE This Agreement shall be known as the Connex Melbourne Collective Agreement 2009-2012. This is an Agreement made under the provisions of the Fair Work Bill. 2. PARTIES BOUND Connex Trains Melbourne Pty Ltd in respect of all employees whether members of the following unions or not, who are appointed to the classifications and rates of pay, up to and including the maximum rate of pay, contained in this Agreement: • The Australian Rail, Tram and Bus Industry Union; 3. PERIOD OF OPERATION This Agreement comes into operation on the date of lodgement, and when this occurs, the nominal commencement date will be 1 July 2009. The nominal expiry date of the Agreement is 30 June 2012. The parties will review the Agreement at least three (3) months prior to that date. 4. APPLICATION This Agreement provides the wages and employment conditions for Connex Melbourne employees, as set out in Clause 2 above. 5. AIM OF AGREEMENT In making this Agreement the parties want to: • Ensure a co-operative working relationship between Connex Melbourne, its employees and their unions; • Work together to enhance and grow the business; • Embrace change as a means of securing jobs, income and profitability; • Remain focused on the needs of customers, recognising customer satisfaction and increased patronage are integral to securing the future; • Establish an environment where equity, trust, partnership and service are shared values. 2009-2012 Connex Melbourne Collective Agreement Page 3 of 77 6. SERVICE LEVEL AGR=E=Ecc:M:=E:_cNTc__ ____~ lt is the goal of Connex Melbourne, its employees and their representative unions to offer the best possible services and facilities to our customers, providing Melbournians with a safe, clean and responsive travel experience. Connex Melbourne is a values based organisation, seeking to build strong, open relationships; ensure positive employee engagement and instil an environment of continuous improvement. To support these aims Connex Melbourne and its employees commit to the following values: SAFETY Give priority to safety in everything we do. RESPECT For ourselves, customers and stakeholders. COMMITMENT To our tasks, goals, customers and stakeholders. INTEGRITY Act honestly and do what we say we will do. INNOVATION Seek to continuously improve the quality and value of our services. The parties recognise the importance to the success of the business and its employees in consistently meeting and exceeding the standards of service expected by our customers. Connex Melbourne, in partnership with its employees and their unions jointly commit to: • Deliver to Victorian public transport users a world class transport service; • Accept a shared responsibility for the delivery of a modern, efficient public transport service that provides reliability and high standards of service: • Conduct their relationship in an open consultative manner without disruption to services, fully utilising all dispute resolution mechanisms if the need arises. Service Level Standards In recognition of the commitment of the parties to the Service Level Agreement it is the aim to seek at all times to: • provide customers with a punctual journey, minimising waiting, connection and travel time; • provide customers with a safe, secure, clean and comfortable transport system; • provide to all of our customers a service that is easily accessible; • keep our customers well informed of available services and provide 'real time' information regarding daily service operations; • provide our employee with training and skills that will enable them to deliver high levels of customer support in a friendly and efficient manner; • provide customers with a service that represents the best possible "value for money"; • operate an integrated transport system that is responsive to community needs and environmental requirements; • work constructively to modify and implement new services to meet customer needs; • provide a service that meets the needs of customers with specific needs. 2009- 2012 Connex Melbourne CoJJective Agreement Page 4 of 77 7. WAGE AND ALLOWANCE ADJUSTMENTS 7.1 Wage Adjustments The rates of pay contained in this Agreement are to be increased by thirteen (13) percent in total payable on the first full pay period on or after the dates as follows: Date 2009 2010 2011 2012 1 January 2% 3% 2% 1 July 2% 2% 2% (a) Further wage increases of two (2) percent in total will be available for payment in relation to the successful delivery of the programs identified in Clause 14 of this Agreement. (b) Such additional wage increases, subject to successful implementation of initiatives, will be applicable in conjunction with the last two incremental wage increases on the one (1) percent in July 2011 and one (1) percent in January 2012. (c) Connex will not unreasonably withhold payment if implementation is delayed due to circumstances outside of the control of the unions, their members and employees of Connex Melbourne. 7.2 Allowance Adjustments 7 .2.1 The following allowances will be increased in line with the percentage wage increases contained in 7.1 of this Agreement. Shift Allowances Clause 11.1 .16 and 11.2. 7 Drivers Suburban Allowance Clause 11.3.7 Travelling and Incident Expense Clause11216 Relieving Expenses Clause 11.2.2 Suburban Group Working Allowance Clause 11.2.8 Disruption to Work Allowance Clause 11.2.3 Meal Allowances Clause 112.6 or 11.3.4 2009- 2012 Connex Melbourne Collective Agreement Page 5 of 77 7.3 Schedule of Rates and Allowances 7.3.1 Schedules A and B respectively set out the rates of pay, allowances and expenses for Connex Melbourne employees employed under this Agreement as adjusted by the Wage Adjustments as provided in Clause 7.1 and 7.2 above. 7.3.2 Generally, where a minimum and maximum rate is provided in the Schedule of Rates for a grade or class, advancement is applied no sooner than twelve (12) months from the date of appointment subject to good conduct, diligence and efficiency. However, application may be sooner for certain
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