Formerly Executive Order 134)

7.0 CONTRACT AWARD

7.1 DOCUMENTS REQUIRED BEFORE CONTRACT AWARD

7.1.1 REQUIREMENTS OF N.J.S.A. 19:44A-20.13-25 (FORMERLY EXECUTIVE ORDER 134)

In order to safeguard the integrity of State government procurement by imposing restrictions to insulate the negotiation and award of State contracts from political contributions that pose the risk of improper influence, purchase of access, or the appearance thereof, the Legislature enacted N.J.S.A. 19:44A-20.13 – 25 on March 22, 2005 (the “Legislation”), retroactive to October 15, 2004, superseding the terms of Executive Order 134. Pursuant to the requirements of the Legislation, the terms and conditions set forth in this section are material terms of any contract resulting from this RFP:

7.1.1.1 DEFINITIONS

For the purpose of this section, the following shall be defined as follows: a. Contribution – means a contribution reportable as a recipient under “The New Jersey Campaign Contributions and Expenditures Reporting Act.” P.L. 1973, c. 83 (C.19:44A-1 et seq.), and implementing regulations set forth at N.J.A.C. 19:25-7 and N.J.A.C. 19:25-10.1 et seq. Through December 31, 2004, contributions in excess of $400 during a reporting period were deemed "reportable" under these laws. As of January 1, 2005, that threshold was reduced to contributions in excess of $300. b. Business Entity – means any natural or legal person, business corporation, professional services corporation, Limited Liability Company, partnership, limited partnership, business trust, association or any other legal commercial entity organized under the laws of New Jersey or any other state or foreign jurisdiction. The definition of a business entity includes (i) all principals who own or control more than 10 percent of the profits or assets of a business entity or 10 percent of the stock in the case of a business entity that is a corporation for profit, as appropriate; (ii) any subsidiaries directly or indirectly controlled by the business entity; (iii) any political organization organized under section 527 of the Internal Revenue Code that is directly or indirectly controlled by the business entity, other than a candidate committee, election fund, or political party committee; and (iv) if a business entity is a natural person, that person’s spouse or child, residing in the same household.

7.1.1.2 BREACH OF TERMS OF THE LEGISLATION

It shall be a breach of the terms of the contract for the Business Entity to (i) make or solicit a contribution in violation of the Legislation, (ii) knowingly conceal or misrepresent a contribution given or received; (iii) make or solicit contributions through intermediaries for the purpose of concealing or misrepresenting the source of the contribution; (iv) make or solicit any contribution on the condition or with the agreement that it will be contributed to a campaign committee or any candidate of holder of the public office of Governor, or to any State or county party committee; (v) engage or employ a lobbyist or consultant with the intent or understanding that such lobbyist or consultant would make or solicit any contribution, which if made or solicited by the business entity itself, would subject that entity to the restrictions of the Legislation; (vi) fund contributions made by third parties, including consultants, attorneys, family members, and employees; (vii) engage in any exchange of contributions to circumvent the intent of the Legislation; or (viii) directly or indirectly through or by any other person or means, do any act which would subject that entity to the restrictions of the Legislation.

7.1.1.3 CERTIFICATION AND DISCLOSURE REQUIREMENTS

a. The State shall not enter into a contract to procure from any Business Entity services or any material, supplies or equipment, or to acquire, sell or lease any land or building, where the value of the transaction exceeds $17,500, if that Business Entity has solicited or made any contribution of money, or pledge of contribution, including in-kind contributions to a candidate committee and/or election fund of any candidate for or holder of the public office of Governor, or to any State or county political party committee during certain specified time periods.

b. Prior to awarding any contract or agreement to any Business Entity, the Business Entity proposed as the intended awardee of the contract shall submit the Certification and Disclosure form, certifying that no contributions prohibited by the Legislation have been made by the Business Entity and reporting all contributions the Business Entity made during the preceding four years to any political organization organized under 26 U.S.C.527 of the Internal Revenue Code that also meets the definition of a “continuing political committee” within the mean of N.J.S.A. 19:44A-3(n) and N.J.A.C. 19:25-1.7. The required form and instructions, available for review on the Purchase Bureau website at http://www.state.nj.us/treasury/purchase/forms.htm#eo134, shall be provided to the intended awardee for completion and submission to the Purchase Bureau with the Notice of Intent to Award. Upon receipt of a Notice of Intent to Award a Contract, the intended awardee shall submit to the Division, in care of the assigned Purchase Bureau representative, the Certification and Disclosure(s) within five (5) business days of the State’s request. Failure to submit the required forms will preclude award of a contract under this RFP, as well as future contract opportunities.

c. Further, the contractor is required, on a continuing basis, to report any contributions it makes during the term of the contract, and any extension(s) thereof, at the time any such contribution is made. The required form and instructions, available for review on the Purchase Bureau website at http://www.state.nj.us/treasury/purchase/forms.htm#eo134, shall be provided to the intended awardee with the Notice of Intent to Award.

7.1.1.4 STATE TREASURER REVIEW

The State Treasurer or his designee shall review the disclosures submitted pursuant to this section, as well as any other pertinent information concerning the contributions or reports thereof by the intended awardee, prior to award, or during the term of the contract, by the contractor. If the State Treasurer determines that any contribution or action by the contractor constitutes a breach of contract that poses a conflict of interest in the awarding of the contract under this solicitation, the State Treasurer shall disqualify the Business Entity from award of such contract.

7.1.1.5 ADDITIONAL DISCLOSURE REQUIREMENT OF P.L. 2005, C. 271

Contractor is advised of its responsibility to file an annual disclosure statement on political contributions with the New Jersey Election Law Enforcement Commission (ELEC), pursuant to P.L. 2005, c. 271, section 3 if the contractor receives contracts in excess of $50,000 from a public entity in a calendar year. It is the contractor’s responsibility to determine if filing is necessary. Failure to so file can result in the imposition of financial penalties by ELEC. Additional information about this requirement is available from ELEC at 888-313-3532 or at www.elec.state.nj.us.

7.1.2 SOURCE DISCLOSURE REQUIREMENTS

7.1.2.1 REQUIREMENTS OF N.J.S.A. 52:34-13.2

Under the referenced statute, effective August 3, 2005, all contracts primarily for services awarded by the Director shall be performed within the United States, except when the Director certifies in writing a 46

finding that a required service cannot be provided by a contractor or subcontractor within the United States and the certification is approved by the State Treasurer.

7.1.2.2 SOURCE DISCLOSURE REQUIREMENTS

Pursuant to the statutory requirements, the intended awardee of a contract primarily for services with the State of New Jersey must disclose the location by country where services under the contract, including subcontracted services, will be performed. The Source Disclosure Certification form accompanies this RFP.

FAILURE TO SUBMIT SOURCING INFORMATION WHEN REQUESTED BY THE STATE SHALL PRECLUDE AWARD OF A CONTRACT TO THE BIDDER.

If any of the services cannot be performed within the United States, the bidder shall state with specificity the reasons why the services cannot be so performed. The Director shall determine whether sufficient justification has been provided by the bidder to form the basis of his certification that the services cannot be performed in the United States and whether to seek the approval of the Treasurer.

7.1.2.3 BREACH OF CONTRACT OF EXECUTIVE ORDER 129

A SHIFT TO PROVISION OF SERVICES OUTSIDE THE UNITED STATES DURING THE TERM OF THE CONTRACT SHALL BE DEEMED A BREACH OF CONTRACT.

If, during the term of the contract, the contractor or subcontractor, who had on contract award declared that services would be performed in the United States, proceeds to shift the performance of any of the services outside the United States, the contractor shall be deemed to be in breach of its contract, which contract shall be subject to termination for cause pursuant to Section 3.5b.1 of the Standard Terms and Conditions version 07/27/07 of the RFP, unless previously approved by the Director and the Treasurer.

7.1.3 AFFIRMATIVE ACTION

The intended awardee must submit a copy of a New Jersey Certificate of Employee Information, or a copy of Federal Letter of Approval verifying it is operating under a federally approved or sanctioned Affirmative Action program. Intended awardee(s) not in possession of either a New Jersey Certificate of Employee Information or a Federal Letter of Approval must complete the Affirmative Action Employee Information Report (AA-302) located on the web at http://www.nj.gov/treasury/purchase/forms/AA_%20Supplement.pdf.

7.2 FINAL CONTRACT AWARD

Contract award[s] shall be made with reasonable promptness by written notice to that responsible bidder(s), whose bid proposal(s), conforming to this RFP, is(are) most advantageous to the State, price, and other factors considered. Any or all bid proposals may be rejected when the State Treasurer or the Director determines that it is in the public interest to do so.

7.3 INSURANCE CERTIFICATES

The contractor shall provide the State with current certificates of insurance for all coverages required by the terms of this contract, naming the State as an Additional Insured.

7.4 PERFORMANCE BOND – NOT APPLICABLE TO THIS PROCUREMENT

8.0 CONTRACT ADMINISTRATION

8.1 CONTRACT MANAGER

The State Contract Manager is the State employee responsible for the overall management and administration of the contract.

The State Contract Manager for this project will be identified at the time of execution of contract. At that time, the contractor will be provided with the State Contract Manager’s name, department, division, agency, address, telephone number, fax phone number, and email address.

8.1.1 STATE CONTRACT MANAGER RESPONSIBILITIES

For an agency contract where only one State office uses the contract, the State Contract Manager will be responsible for engaging the contractor, assuring that Purchase Orders are issued to the contractor, directing the contractor to perform the work of the contract, approving the deliverables and approving payment vouchers. The State Contract Manager is the person that the contractor will contact after the contract is executed for answers to any questions and concerns about any aspect of the contract. The State Contract Manager is responsible for coordinating the use and resolving minor disputes between the contractor and any component part of the State Contract Manager's Department.

If the contract has multiple users, then the State Contract Manager shall be the central coordinator of the use of the contract for all Using Agencies, while other State employees engage and pay the contractor. All persons and agencies that use the contract must notify and coordinate the use of the contract with the State Contract Manager.

8.1.2 COORDINATION WITH THE STATE CONTRACT MANAGER

Any contract user that is unable to resolve disputes with a contractor shall refer those disputes to the State Contract Manager for resolution. Any questions related to performance of the work of the contract by contract users shall be directed to the State Contract Manager. The contractor may contact the State Contract Manager if the contractor can not resolve a dispute with contract users.

Appendix A: RELAY SYSTEM CODE OF ETHICS

When handling relay telephone calls, the Relay System Operator functions in the role of interpreter. As the Relay System Operator, you have a responsibility to interpret or relay the two parts of the conversation accurately and faithfully. It is important to avoid the temptation to paraphrase. Every word that is spoken by the hearing person should be typed on the TTY, and every word typed by the hearing/speech-impaired person should be spoken to the hearing person. In other words, it is not the operator’s role to talk one-to-one to the hearing person but rather to act in an interpreting role. An exception to this is when there is an ASL-English translation situation. In this case, the full spirit and information of the call is relayed.

You may wish to remind the hearing party that your role as a relay system operator is to type every word spoken – that you are simply a middle-person. This will alert the hearing party and protect you. If the hearing person is typing their message and begins talking to you directly, remind them that you are the Relay System Operator and all questions and statements should be directed to the hearing and speech-impaired caller.

Relay System Operators are expected to abide by the following Code of Ethics, based on the Code of Ethics of the Registry of Interpreters for the Deaf:

1) Relay System Operators shall guard all confidences entrusted to them. Everything you say and hear while relaying is confidential. Nothing is to be discussed with anyone outside the Relay Center.

2) Relay System Operators shall render a faithful interpretation, always conveying the content and the spirit of the speaker. Type the words spoken and speak the words typed. If one part is rude, convey this.

3) Relay System Operators shall not counsel, advise or give personal opinions. It is important for the caller to make his/her own decisions.

NAME (sign)

NAME (print) Date

Appendix B: PLEDGE OF CONFIDENTIALITY

I, the undersigned Relay System Operator for the New Jersey Relay Center, do hereby recognize the serious and confidential nature of this position, and therefore promise in all good faith and conscience to abide by the following guidelines:

1) Unless explicitly required by law, under no circumstances will I disclose to any individual the identity of any caller or information I may learn about a caller while relaying his/her message.

2) Under no circumstances will I act upon any information I may learn while relaying.

3) Under no circumstances will I disclose to any system user the names, schedules or personal information of any fellow Relay System Operator or supervisor working at the Relay Center.

4) I will share upon request any information about a caller with persons who have a supervisory function over my work where this knowledge is essential to the performance of their job function.

5) In the event of my resignation or termination of my employment, I will continue to hold in strictest confidence all information related to the work I have performed as a Relay System Operator.

NAME (sign)

NAME (print) Date

Appendix C: REPORTS

The following reports are to be considered a minimum requirement.

1. A written summary of each outreach event.

2. A monthly summary of comments and complaint status. C1

3. A Brief description of each question/complaint including: C2

Type of user – Voice, TTY, etc.; Date; Category (Use categories on D2); How received; Resolution; Date of closing; and Year-to-date

4. A year-to-date traffic report with headings for each month C3 across the top and the categories listed as shown.

APPENDIX C: REPORTS SAMPLE: REPORT C1

NEW JERSEY Relay Service Date Commendations TTY MM/DD/YYYY The customer commended the CA for his/her efficiency. Category: CA/OPR Related

Voice MM/DD/YYYY The customer commended the CA for being patient and polite. Category: CA/OPR Related

Complaints TTY MM/DD/YYYY The customer complained that during her calls she is experiencing garbling. Category: Garbled Words Escalation: Received by the National Relay Center, PA and handled by the same. Resolution: Apologized for the inconvenience and explained how to possibly correct the garbling problem. Contact Closed: MM/DD/YYYY

TTY MM/DD/YYYY The customer complained that the CA did not explain relay clearly enough, causing the voice party to repeatedly disconnect. Category: Other (CA/OPR) Escalation: Received by the National Relay Center, PA and handled by the same. Resolution: Apologized for the inconvenience, and assured the customer the CA's manager would follow up accordingly. Contact Closed: MM/DD/YYYY

Inquiries/Comments TTY MM/DD/YYYY The caller requested the toll-free numbers for New Jersey Relay, and she also asked questions about her Relay Choice Profile. Category: General Information Escalation: Received by the Relay Customer Service Line and handled by the National Customer Care Center. Resolution: Provided the voice and TTY numbers for New Jersey relay, as well as 711. Explained the purpose of the speed dial list for her Relay Choice Profile. Contact Closed: MM/DD/YYYY

APPENDIX C: REPORTS SAMPLE: REPORT C2 NEW JERSEY RELAY SERVICE Customer Contact Report (MM/YYYY)

APPENDIX C: REPORTS SAMPLE: REPORT C3

NEW JERSEY RELAY SERVICE Year-to-Date Traffic Report

PERFORMANCE DATA JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC YTD Calls TTY 0 Voice 0 Sequence 0 TOTAL CALLS 0 0 0 0 0 0 0 0 0 0 0 0 0 Percentage of Calls %TTY (incl. Sequence) %Voice (incl. Sequence) Call Types VCO 0 HCO 0 Call Carriage Intrastate 0 Interstate 0 International 0 TOTAL CALLS 0 0 0 0 0 0 0 0 0 0 0 0 0 Minute Carriage Intrastate (Billed) 0 Interstate 0 International 0 TOTAL MINUTES 0 0 0 0 0 0 0 0 0 0 0 0 0 Answer Performance Avg Speed Ans (sec) % Calls Ans. in 10 sec. % Blockage Avg Call Duration Avg. Talk Time Avg. Work Time Avg. Call Length Avg Calls in Queue TTY Voice 54

NEW JERSEY RELAY SERVICE Year-to-Date Traffic Report

PERFORMANCE DATA JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC YTD Avg Time in Queue (Secs) TTY 0 Voice 0 711 Calls 0 TTY Calls 0 Voice Calls 0 TOTAL 0 0 0 0 0 0 0 0 0 0 0 0 0

Turbo Code Calls Intrastate 0 Interstate 0 International 0 TOTAL 0 0 0 0 0 0 0 0 0 0 0 0 0 Turbo Code Minutes Intrastate 0 Interstate 0 International 0 TOTAL 0 0 0 0 0 0 0 0 0 0 0 0 0 ASCII Statistics ASCII Total Calls 0 ASCII Total Minutes 0 Spanish Statistics Intrastate Calls 0 Intrastate Minutes 0 Call Origination # of Total Calls from Area Code 201 0 Area Code 551 0 Area Code 609 0 Area Code 732 0 Area Code 848 0 Area Code 856 0 Area Code 862 0 Area Code 908 0 Area Code 973 0 TOTAL 0 0 0 0 0 0 0 0 0 0 0 0 0

NEW JERSEY RELAY SERVICE Year-to-Date Traffic Report

PERFORMANCE DATA JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC YTD Call Origination # of Total Calls from LATA 220 - Atlantic Coastal (609 ) 0 LATA 222 - Delaware Valley (609,856) 0

LATA 224 - Northern NJ (201,551,973,862,908,732,848) 0 TOTAL 0 0 0 0 0 0 0 0 0 0 0 0 0 Speech to Speech Calls Intrastate 0 Interstate 0 International 0 TOTAL 0 0 0 0 0 0 0 0 0 0 0 0 0 Speech to Speech Mins Intrastate (Billed) 0 Interstate 0 International 0 TOTAL 0 0 0 0 0 0 0 0 0 0 0 0 0

Appendix V: Copy of the 2008 TRS Recertification Letter from the FCC

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PUBLIC NOTICE Federal Communications Commission ion News Media Information 202-418-0500 445 12th Street, S.W. Internet: http://www.fcc.gov Washington, D.C. 20554 TTY: 1-888-835-5322

DA 08-1673 Released: July 16, 2008

NOTICE OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS

CG DOCKET NO. 03-123

Notice is hereby given that the applications for certification of Telecommunication Relay Services (TRS) programs of the states1 listed below have been granted, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. § 225(f)(2), and section 64.606(b) of the Commission’s rules.2 On the basis of the state applications, the Consumer & Governmental Affairs Bureau (Bureau) has determined that:

(1) The TRS program of the states meet or exceed all operational, technical, and functional minimum standards contained in section 64.604 of the Commission’s rules;3

(2) The TRS programs of the listed states make available adequate procedures and remedies for enforcing the requirements of the state program; and

(3) The TRS programs of the listed states in no way conflict with federal law.

The Bureau also has determined that, where applicable, the intrastate funding mechanisms of the listed states are labeled in a manner that promotes national understanding of TRS and does not offend the public, consistent with section 64.606(d) of the Commission’s rules.4

Because the Commission may adopt changes to the rules governing relay programs, including state relay programs, the certification granted herein is conditioned on a demonstration of compliance with any additional new rules that are adopted by the Commission. The Commission will provide guidance to the states on demonstrating compliance with such rule changes.

In response to the Public Notice released seeking comment on the applications for certification of state TRS programs,5 the Commission received 84 comments, all of which address Speech-to-Speech

1 For purposes of this proceeding, the term “states” refers to states, U.S. territories, and the District of Columbia where applicable.

2 47 C.F.R. § 64.606(b).

3 47 C.F.R. § 64.604.

4 47 C.F.R. § 64.606(d).

5 Applications for Certification as Certified State Telecommunications Relay Service (TRS) Programs Filed; Pleading Cycle Established for Comment on Applications, CG Docket No. 03-123, Public Notice, DA 08-60 (Jan. 10, 2008). (STS) outreach.6 As part of their applications for certification, states were required to submit specific examples of all outreach activities, including those targeted to users and receivers of STS services. We reviewed each of the outreach plans submitted by the states in conjunction with each of the applications listed below and found them to be in compliance with the Commission's requirements. The Bureau reminds states receiving certification herein of their continued obligation to engage in outreach activities, or to ensure that their contracted TRS providers conduct outreach in accordance with 47 C.F.R. § 64.604(c)(3).7

This certification, as conditioned herein, shall remain in effect for a five year period, beginning July 26, 2008, and ending July 25, 2013, pursuant to 47 C.F.R. § 64.606(c). One year prior to the expiration of this certification, July 25, 2012, the states may apply for renewal of their TRS program certification by filing documentation in accordance with the Commission's rules, pursuant to 47 C.F.R. §§ 64.606(a) and (b).

STATES APPROVED FOR CERTIFICATION

File No: TRS-46-07 File No: TRS-19-07 Alabama Public Service Commission Department of Commerce State of Alabama State of Alaska

File No: TRS-47-07 File No: TRS-02-07 Arkansas Deaf and Hearing Impaired Commission for the Deaf and Hard of Hearing State of Arkansas State of Arizona

File No: TRS-32-07 File No: TRS-23-07 California Public Utilities Commission Colorado Public Utilities Commission State of California State of Colorado

File No: TRS-48-07 File No: TRS-35-07 Connecticut Department of Public Utility Delaware Public Service Commission State of Connecticut State of Delaware

6 Each comment was directed to a specific state program, and requested that the Commission review the STS outreach activities of the specified state prior to granting certification. The Commission received the following number of comments regarding the following states: California- 36, Colorado- 2, Georgia- 1, Hawaii- 4, Illinois- 5, Kansas- 2, Massachusetts- 1, Minnesota- 1, Montana- 5, Nebrask-1, New Jersey- 1, New Mexico- 1, New York- 3, Ohio- 2, Oregon- 2, Pennsylvania- 1, South Carolina- 2, South Dakota- 1, Vermont- 1, Virginia- 3, Washington- 1, Wisconsin- 8.

7 See 47 C.F.R. § 64.604(c)(3) Public Access to Information. This rule states, “[c]arriers, through publication in their directories, periodic billing inserts, placement of TRS instructions in telephone directories, through directory assistance services, and incorporation of TTY numbers in telephone directories, shall assure that callers in their service areas are aware of the availability and use of all forms of TRS. Efforts to educate the public about TRS should extend to all segments of the public, including individuals who are hard of hearing, speech disabled, and senior citizens as well as members of the general population. In addition, each common carrier providing telephone voice transmission services shall conduct, not later than October 1, 2001, ongoing education and outreach programs that publicize the availability of 711 access to TRS in a manner reasonably designed to reach the largest number of consumers possible.” 2 File No: TRS-49-07 File No: TRS-50-07 Public Service Commission Florida Public Service Commission District of Columbia State of Florida

File No: TRS-51-07 File No: TRS-22-07 Georgia Pubic Service Commission Hawaii Public Utilities Commission State of Georgia State of Hawaii

File No: TRS-43-07 File No: TRS-10-07 Idaho Public Service Commission Illinois Commerce Commission State of Idaho State of Illinois

File No: TRS-08-07 File No: TRS-03-07 Indiana Telephone Relay Access Corporation Iowa Utilities Board State of Indiana State of Iowa

File No: TRS-07-07 File No: TRS-52-07 Kansas Relay Services, Inc. Kentucky Public Service Commission State of Kansas Commonwealth of Kentucky

File No: TRS-13-07 File No: TRS-53-07 Louisiana Relay Administration Board Maine Public Utilities Commission State of Louisiana State of Maine

File No: TRS-33-07 File No: TRS-34-07 Telecommunications Access of Maryland Department of Telecommunications and Energy State of Maryland Commonwealth of Massachusetts

File No: TRS-54-07 File No: TRS-39-07 Michigan Public Service Commission Minnesota Department of Commerce State of Michigan State of Minnesota

File No: TRS-55-07 File No: TRS-15-07 Mississippi Public Service Commission Missouri Public Service Commission State of Mississippi State of Missouri

File No: TRS-56-07 File No: TRS-40-07 Telecommunications Access Program Nebraska Public Service Commission State of Montana State of Nebraska

File No: TRS-25-07 File No: TRS-42-07 Relay Nevada New Hampshire Public Service Commission State of Nevada State of New Hampshire

File No: TRS-45-07 File No: TRS-14-07 New Jersey Board of Utilities Commission for the Deaf and Hard of Hearing State of New Jersey State of New Mexico

File No: TRS-16-07 File No: TRS-30-07 New York State Department of Public Service Department of Health and Human Service State of New York State of North Carolina

File No: TRS-12-07 File No: TRS-37-07 Information Technology Department Public Utilities Commission of Ohio State of North Dakota State of Ohio

File No: TRS-57-07 File No: TRS-36-07 Oklahoma Telephone Association Oregon Public Utilities Commission State of Oklahoma State of Oregon

File No: TRS-58-07 File No: TRS-28-07 Pennsylvania Bureau of Consumer Services Telecommunications Regulatory Board Commonwealth of Pennsylvania Puerto Rico

File No: TRS-59-07 File No: TRS-11-07 Division of Public Utilities and Carriers South Carolina Office of Regulatory Staff State of Rhode Island State of South Carolina

File No: TRS-60-07 File No: TRS-20-07 Department of Human Services Tennessee Regulatory Authority Services State of South Dakota State of Tennessee

File No: TRS-17-07 File No: TRS-61-07 Texas Public Utility Commission Virgin Islands Public Services Commission State of Texas U.S. Virgin Islands

File No: TRS-09-07 File No: TRS-44-07 Utah Public Service Commission Vermont Department of Public Service State of Utah State of Vermont

File No: TRS-04-07 File No: TRS-27-07 Department of the Deaf and Hard of Hearing Office of the Deaf and Hard of Hearing Commonwealth of Virginia State of Washington

File No: TRS-06-07 File No: TRS-01-07 Public Service Commission of West Virginia Wisconsin Department of Administration State of West Virginia State of Wisconsin

File No: TRS-18-07 Division of Vocational Rehabilitation State of Wyoming

The full text of this document and filings will be available for public inspection and copying during regular business hours at the FCC Reference Information Center, Portals II, 445 12th Street, S.W., Room CY-A257, Washington, D.C. 20554. These documents and copies of subsequently filed documents in this matter may also be purchased from the Commission’s duplicating contractor at, Portals II, 445 12th Street, S.W., Room CY-B402, Washington, D.C. 20554. Customers may contact the duplicating contractor at their website: www.bcpiweb.com or call 1-800-378-3160. Filings may also be viewed on the Consumer & Governmental Affairs Bureau’s, Disability Rights Office homepage at http://www.fcc.gov/cgb/dro/trs_by_state.html.

4 To request materials in accessible formats for people with disabilities (Braille, large print, electronic files, audio format), send an e-mail to [email protected] or call the Consumer & Governmental Affairs Bureau at 202-418-0530 (voice), 202-418-0432 (TTY). This Public Notice can also be downloaded in Word and Portable Document Format (PDF) at http://www.fcc.gov/cgb/dro.

For further information regarding this Public Notice, contact Diane Mason, Consumer and Governmental Affairs Bureau, Disabilities Rights Office (202) 418-7126 (voice), (202) 418-7828 (TTY), or e-mail [email protected].

- FCC -

Appendix W: Copy of the letter notifying the FCC of substantive changes to the TRS program

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