2017 SUSTAINABILITY REPORT SM PRIME HOLDINGS, INC. 10th Floor, Mall of Asia Arena Annex Building Coral Way cor. J.W. Diokno Boulevard Mall of Asia Complex Pasay City 1300 Philippines Email:
[email protected] www.smprime.com Vision To build and manage innovative integrated property developments that are catalysts for a better quality of life. Mission We will serve the ever-changing needs and aspirations of our customers, provide opportunities for the professional growth of our employees, foster social responsibility in the communities we serve, enhance shareholder value for our investors and ensure that everything we do safeguards Contents a healthy environment for future generations. 2 About SM Prime 3 About this Report 4 President’s Report 5 Aligning Shared Values 11 Economic Value Performance 13 Sustainable Operations 20 Employee Engagement 26 Corporate Governance 33 Awards and Accolades 34 GRI Content Index 37 Corporate Information 1 SM Prime Holdings, Inc. Sustainability Report 2017 About SM Prime SM Prime Holdings, Inc. (SMPH) is one of the largest integrated property developers in Southeast Asia. It offers innovative and sustainable lifestyle cities with the development of malls, residences, offices, hotels and convention centers. It is also the largest, in terms of asset, in the Philippines. 2 SM Prime Holdings, Inc. Sustainability Report 2017 About this Report This is SM Prime’s 10th annual Sustainability Report and sixth time following the Global Reporting Initiative (GRI) Guidelines. This report is in accordance with the GRI Sustainability Reporting Standards. It covers the environmental, social, economic, and governance information of SM Prime in the Philippines and in China for the year 2017.