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Product Guide Table of Contents TABLE OF CONTENTS..............................................................................................................................1 INTRODUCTION TO OZEKI SMS.......................................................................................................2 OVERVIEW OF THE FEATURES ......................................................................................................................2 IMPROVE THE EFFICIENCY OF YOUR BUSINESS WITH OZEKI SMS...........................................................3 CUSTOMER RELATIONSHIP MANAGEMENT ..................................................................................................3 SCHEDULED SMS PLUGIN - EVENT REMINDER SERVICE ...........................................................................4 SMS BULLETIN BOARD SERVICE ..................................................................................................................4 WEBPAGE MONITOR ......................................................................................................................................4 SMS CHAT SERVICE .....................................................................................................................................5 SMS NEWSLETTER SERVICE ........................................................................................................................5 WHAT IS THE OZEKI SMS SERVER APPLICABLE FOR IN A SCHOOL?........................................................5 WHAT ARE THE ADVANTAGES OF SENDING SMS MESSAGES? ..................................................................6 WORKFLOW AUTOMATION............................................................................................................................7 FINANCIAL SERVICE SUPPORT ......................................................................................................................7 IMPROVED MARKETING SYSTEM ...................................................................................................................7 GETTING MORE ATTENTION IN EXHIBITIONS ..............................................................................................8 WIRELESS ADVERTISING ..............................................................................................................................8 DEBT COLLECTION ........................................................................................................................................8 SMS FOR TELEVISION AND RADIO STATIONS ...........................................................................................9 ENTERTAINMENT IN CLUBS ...........................................................................................................................9 IT SECURITY MONITORING SYSTEM .................................................................................................................9 IMPROVED COMPANY INFORMATION SYSTEM..................................................................................................9 DETAILED FEATURE LIST...................................................................................................................10 OUT OF THE BOX FEATURES .......................................................................................................................11 APPLICATION EXTENSIONS.............................................................................................................13 WEBPAGE SUPPORT PLUGINS ........................................................................................................................15 NOTIFICATION PLUGIN ..................................................................................................................................16 FILES PLUGIN ................................................................................................................................................16 DATABASE CONNECTIVITY............................................................................................................................16 TECHNICAL INFORMATION ..............................................................................................................17 SYSTEM REQUIREMENTS...............................................................................................................................17 CAPACITY .....................................................................................................................................................19 INSTALLING OZEKI SMS SERVER .................................................................................................................19 APPENDIXES.................................................................................................................................................30 APPENDIX „B” – FILES PLUGIN.....................................................................................................................30 APPENDIX “C” – DATABASE PLUGIN.........................................................................................................33 DATABASE PLUGIN CONFIGURATION .........................................................................................................34 APPENDIX “C2” – SQL TABLE DEFINITIONS............................................................................................38 APPENDIX „D” – WEBPAGE SUPPORT PLUGIN ..........................................................................................42 APPENDIX „E” –SUPPORTED MOBILE PHONES.........................................................................................43 APPENDIX „F” – ABBREVIATIONS..............................................................................................................44 APPENDIX „E” – REFERENCES ...................................................................................................................45 © 2002-2004 Ozeki Informatics Ltd. All rights reserved. 1. Visit our website at http://www.ozeki.hu Send an e-mail to [email protected] Call us at (+36) 1 349 7545 Introduction to OZEKI SMS Ozeki SMS is a reliable mobile messaging platform and set of development tools that enables intelligent delivery of relevant information for people using GSM handsets. It is a cost-efficient two-way messaging system that can be used for various purposes. Among these purposes, several ones can help your business whether you are a small, medium size or large company. If you use it, you and your employees will not forget about any important events, vital information will reach you as fast as possible and your marketing and customer-relationship management team will perform better. Ozeki SMS is a computer program with an open architecture. It can be attached to existing business applications or it can be used on its own. Ozeki SMS was developed to make it easier to send information to mobile phones both automatically and manually. The offered interfaces make it possible to use it from any computer desktop in the office without any special skills. Also it supports software developers using different environments. In the following text, you will see what purposes Ozeki SMS is used for. We will provide you with some insight on how the system works and will list all the major features. Finally we give some technical documentation to support your IT department. Overview of the Features Ozeki SMS is a powerful, flexible application that runs on Windows 98, Me, Nt, 2000 and XP operating systems. It uses a standard GSM mobile phone to transmit and receive SMS messages. The phone is attached to the computer with a Phone-to-PC data cable or an Infra Red (IR) port. The application can handle more than one device simultaneously. The "Out-of-the-box", a basis OZEKI SMS application is capable of handling SMS messages in a similar way to your e-mail client. It provides functionality for sending, receiving, forwarding and replying to messages. It maintains a history of all the messages sent and received by the system and can be used in a computer network. The key reason why Ozeki SMS is better than other products in the market is because it provides many easy-to-use interfaces and has several modules that extend its functionality. © 2002-2004 Ozeki Informatics Ltd. All rights reserved. 2. Visit our website at http://www.ozeki.hu Send an e-mail to [email protected] Call us at (+36) 1 349 7545 Improve the efficiency of your Business with Ozeki SMS In the following part, case studies and usage examples are presented to give a picture of how Ozeki SMS was used to increase the efficiency of different companies. If you are interested in the technology you might want to skip to the technical information section. Customer Relationship Management Marketing experts say that it is easier to make your existing clients spend more money than to find new clients. This could be the reason why customer relationship management is becoming more important for many companies. With Ozeki SMS you can build a better relationship with your customers. Here is what you can do at a very low cost, simply by sending SMS messages: • Ask your customers whether they are satisfied with your product after a couple of weeks they have purchased the product, and offer them another product or service. • Send an SMS to your clients once in a while to find out their plans that are relevant for your business • Send a greeting SMS message for Christmas, New Year’s Eve, etc... © 2002-2004 Ozeki Informatics Ltd. All rights reserved. 3. Visit our website at http://www.ozeki.hu Send an
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