IBTTA 79Th Annual Meeting & Exhibition

e Early bird Registration $100 Discount. Register by August 26, 2011 e

th IBTTA 79 Annual Annual Meeting Kit Meeting & Exhibition e Preliminary Agenda e Technical Tours & Special Events Making the Difference e Hotel & Travel Information e Exhibitor & Sponsorship September 11-14, 2011 Opportunities InterContinental Hotel e Registration Information Berlin, Germany

HOSTED BY:

Table of Contents Berlin is considered by many to be one of the most exciting and vibrant cities in all of Europe. The capital city and one of the sixteen states of Meeting Highlights...... 4 the Federal Republic of Germany, it has a population of 3.4 million and is Technical, Sightseeing and Post Tours...... 6 the country’s largest city. Berlin is one of the most influential centers in

Schedule-at-a-Glance...... 11 European politics, culture and science. It serves as an important hub of continental transportation and is home to some of the most prominent Preliminary Agenda...... 12 universities, sporting events, orchestras and museums. The rapidly evolving metropolis enjoys Hotel & Travel Information...... 19 an international reputation for its festivals, contemporary architecture, nightlife and avant-garde Attendee Registration Form...... 20 arts. Being a major tourist center and home to people from over 180 nations, Berlin is a focal

Sponsor Information...... 21 point for individuals who are attracted by its liberal lifestyle, urban eclecticism and artistic freedom. West Berlin remained a West German enclave surrounded by the Berlin Wall from Exhibitor Information...... 22 1961-1989. Following the reunification in 1990, the city regained its status as the capital of Germany. To learn more about the historical significance of the city and what Berlin can offer to you, visit http://tourist.visitberlin.de/en.

About our Hosts Modern transport policy encompasses all modes of transportation: roads, railway infrastructure, waterways and air traffic. Only a modern, high capacity and efficient transport infrastructure network is in the position to guarantee mobility today and in the future. Ensuring mobility as the foundation of Germany’s economic success is therefore the central objective of the Federal Government’s transport policy. The construction and maintenance of infrastructure are not, in themselves, a means to an end. Mobility must not lead to a waste of natural resources at the expense of man and nature. The Federal Government’s aim is for all modes of transport to form an efficient and modern overall transport system. As a result of this, regions of high traffic density can be relieved, creating development opportunities for structurally weak areas at the same time. Innovative system solutions, such as an overall transport system, also ensure increased traffic safety on roads, rails, water and in the air.”www.bmvbs.de

In January 2005, Toll Collect began operating the world’s first satellite- based truck toll system. Thousands of trucks from all over Europe pass through Germany – especially on the motorways. The charges for the use of German toll routes are accurately charged by Toll Collect to the transport companies, and the funds collected are immediately transferred to the German Treasury – 24 hours a day, 365 days a year. Toll Collect also makes the required technical equipment available to On the Cover the German Agency for Goods Transport (BAG) to enable the Agency The Reichstag, the seat of the German to carry out its toll enforcement mandate. From the inauguration Parliament, is one of Berlin’s most historic of the toll, Toll Collect has been a reliable partner of the German landmarks. Want to see it up close? Be sure Federal Government. However, Toll Collect’s focus is not simply on to sign up for Sunday’s sightseeing tour. implementing the statutory and contractual mandates of the German See page 7 for details. Government but on customers’ concerns, privacy and operational procedures, such as the various ways of paying and paper-free data transfer. www.toll-collect.de

2 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany Make Plans to Join IBTTA in Berlin, Germany!

3 Reasons Why You Should Join Us in Berlin About “Tolly” Each one of us can look back on our careers and identify turning points IBTTA’s Berlin Buddy Bear − instances that were pivotal in advancing us professionally. They are the events we mentally circle on our personal timelines; events we know The story of the Buddy Bears started with an made the difference. artistic event in Berlin in 2001. Inspired by the idea of bringing art in the streets of a metropolis like the Making the Difference is my call-to-action as IBTTA president, and there is no better place to achieve it than at the 79th Annual Meeting cow parade in Zurich and New York, the initiators of and Exhibition. Ask any of the more than 800 people who partici- the Buddy Bears, Klaus and Eva Herlitz, decided to pated in last year’s annual meeting. They will tell you it was one of the start a street art project in Berlin. most invigorating, enlightening and enjoyable conferences they have ever attended. The IBTTA Berlin Buddy Bear, Tolly (pronounced Toll-ee) was painted by an artist, Sabine This year, the Annual Meeting and Exhibition will be held on September 11-14, 2011, in Herrmann and was art directed by Toll Collect. Berlin, Germany. If the destination itself isn’t enough to convince you to register, let me In addition to being a fan of ORT (he has no toll give you three more reasons: booth on his motorways!), Tolly is very friendly Content. The tolling industry’s thought leaders will discuss the most and can’t wait to see you in Berlin in September. pressing topics in the field. Learn about India and other emerging markets. When walking the streets of Berlin, you will run Find out why Europe’s use of distance-based charging is on the rise. Hear into many Buddy Bears, so keep your eyes open! first-hand how standardization and IT components are shaping the worldwide industry, and discover the best sources of alternative project financing Tolly’s name is the result of a competition among and how business is being conducted around the world. the employees of Toll Collect. Thanks to Toll Collect Reach. This is the world’s largest, most significant toll industry gathering. GmbH for affording us our very own Bear to Meet delegates from around the globe – every discipline and role in toll represent our 79th Annual Meeting & Exhibition. facility operations and governance will be represented. In four days, you will tour the world of tolling, collecting pages of best practices and innova- For more information on Buddy Bears, visit: tive ideas to apply at your own organization. www.buddy-baer.com. Contacts. This is the ultimate networking event. Bring plenty of business cards. If one of your goals is to increase the number of people you know in the worldwide tolling industry, you will not leave empty-handed. It will be an incredible event and all of the credit goes to our annual meeting planning group and our gracious hosts, Toll Collect and the Federal Ministry of Transport, Building and Urban Development. They have worked tirelessly preparing for our visit – even going so far as to secure a mascot, Tolly. Designed in honor of our meeting, Tolly is part of Berlin’s popular “bears on parade” street art exhibit. Join us in Berlin and I guarantee it will Make the Difference in your career, your organization and the industry. See you there!

Frank McCartney Executive Director, Delaware River Joint Toll Bridge Commission, New Hope, Pennsylvania IBTTA President

Keynote Speaker Featured Speaker Baroness Susan Greenfield Jan Mücke Expert on the Human Mind and Parliamentary State Secretary Renowned Brain Researcher The Federal Ministry of Transport, Building and Urban Development Presentation: The Brain of the Future – the Impact on Everyday Life Tuesday, September 13 Monday, September 12 Susan Greenfield is a scientist, writer, broadcaster and member of Jan Mücke is Parliamentary State Secretary at the Federal Minis- the House of Lords. She is Professor of Pharmacology at Lincoln try of Transport, Building and Urban Development. After his law College, Oxford University. With a well earned reputation as one studies at the Technical University in Dresden, Secretary Mücke of the most influential women in the world, she is an outstanding started his career as an independent real estate manager. He enlisted keynote speaker on change and tomorrows’ people. She has deeply in the party of Saxon young liberals “Jungliberale Aktion Sachsen” insightful perspectives on the effects of scientific and technological in 1993, was assistant district chairman of the FDP in Dresden, advancements on the human race as well as business management became a member of the state executive committee in 2000, and and leadership. Susan Greenfield was included as one of the 50 most moved on to become Secretary of the FDP Parliamentary Group powerful women in Britain by The Guardian and has also made a in the Saxon Parliament in 2004. He has been a member of the wide range of broadcasts on TV and Radio particularly for the BBC’s German Parliament since 2005 and was appointed as Parliamentary Tomorrow’s World and Innovations. In addition she writes a column State Secretary at the Federal Ministry of Transport, Building and for The Independent as well as regularly contributes to a number of Urban Development in 2009. For more information about the national newspapers including The Times and The Telegraph. Ministry, visit: www.bmvbs.de.

Opening Event at Axica Welcome Reception (at the Brandenburg Gate) For New Members, First-Time Attendees and Sunday, September 11 Sustaining Members 6:00pm – 11:00pm Sunday, September 11 Included in registration fee 3:30pm – 4:30pm Join your friends and colleagues as we celebrate If you are a new IBTTA member or if this will be the opening of IBTTA’s 79th Annual Meeting your first-ever IBTTA Annual Meeting, make the & Exhibition with an elegant event at Axica most of your experience and attend this informal – a breathtaking venue designed by renowned reception. Meet IBTTA Officers, Board of Directors, American architect Frank Gehry. The location Sustaining Members, and Staff and learn how to alone is remarkable: Axica is housed in DZ Bank’s take advantage of your IBTTA membership benefits. representative building in the German capital – Make the most of your membership and your directly on Pariser Platz; a stone’s throw from the Annual Meeting experience by joining us! Brandenburg Gate and the government district. Situated at the historic divide between East and West, the building symbolizes a vibrant new Berlin. Get ready for a sensory experience like no other as you enjoy exquisite cuisine surrounded by vibrant sculpture and organic art forms. This is guaranteed to be a memorable evening! www.axica.de

Sponsored by:

4 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany Meeting & Exhibition Highlights

Toll Excellence Awards Leadership Academy Monday, September 12 Tuesday, September 13

Congratulations to the 2011Toll Excellence This year, the graduates of the 2011 Award winners! Join us as we congratulate the IBTTA Leadership Academy’s Executive winners in each of the five categories and reveal Development program were recognized at the close of the week for the winner of the prestigious President’s Award. their successful completion of an intensive week-long program held February 13-18, 2011 in Arlington, VA. The fourth annual course Administration included 25 students from toll organizations around the world. The “Leadership Development Program” Leadership Academy is funded by student tuition and contributions CCR Group, São Paulo, BRAZIL to the IBTTA Foundation. A short presentation will be made by Jack Finn, Chair of the IBTTA Foundation. Learn more at: Customer Service www.IBTTA.org/foundation. “PTC Communications Management Suite” Pennsylvania Turnpike Commission, Harrisburg, Pennsylvania

Operations “Conversion to All Electronic Tolling” North Texas Tollway Authority, Plano, Texas

Social Responsibility “MDX ORT Outreach Campaign” Miami-Dade Expressway Authority, Miami, Florida

Technology “COPILOTE” ASF/VINCI Autoroutes, Vedene, France

Exhibits Exercise at Sunrise IBTTA’s Exhibit Areas are the Monday through Wednesday perfect place to meet with cur- 6:30am – 7:30am rent clients and to make new Start your day off right with an energizing beginner level workout business connections. This year, with your colleagues! Each morning, we’ll walk to Tiergarten, Berlin’s IBTTA will offer two exhibit oldest and largest park, considered a favored destination by locals and areas in the InterContinental visitors alike. Pack your workout clothes, your walking/running shoes Hotel – both are on the lobby and your camera! level along with all of our sessions and meal functions. The easy proximity of the exhibitors will provide delegates with opportunities to meet with our host partners and with exhibiting companies from around the world that offer cutting edge products and services for the toll industry. At- tendees will explore the exhibits during breakfast, lunch, breaks and especially during the Monday evening reception which will span both exhibit areas. Plus, the easy access to the exhibits will offer delegates and exhibitors the opportunity to have private, informal meetings throughout the event. Space is very limited, so secure your exhibit space today and get ready for a great opportunity! See floor plan and details on pages 22-23 and online at www.IBTTA.org/Berlin.

Technical Tours Sightseeing Tours Tours will be held concurrently and may require some walking. Please Note: All tours require a minimum number of attendees to operate. If Participants are encouraged to wear comfortable shoes and dress for the that number is not met, you will be notified in advance and your fee will be weather. returned in full.

Technical TOUR: ON THE ROAD – “BAG” Explore Berlin on a Bicycle Wednesday, September 14 Sunday, September 11 2:00pm – 5:00pm 9:00am – Noon $30.00 US/person $55.00 US/person Berlin is a perfect town to visit by bike because it is flat, and it has safe bike lanes running along most of the streets and avenues. This tour is open to beginners or biking fanatics. Small groups will bike through parks along the canals and monuments, stopping to learn all about the city from knowledgeable tour guides and from a great vantage point. You won’t see quite as much as you would on the bus tour, but you’ll burn calories and understand all facets of Berlin at the same time! Your tour includes: Berlin’s founding, the Prussians, Weimar Republic, the This tour will take the participants on the motorway, to an enforcement Third Reich, a city divided by the Berlin Wall during the Cold War, and gantry for stationary enforcement. It will be organized in association the Berlin of today. with the German Agency for Goods Transport, Bundesamt für Güterverkehr (BAG). Here, trucks are automatically checked, and the BAG (enforcement) can stop a violator within a few seconds. Participants who wish can also sit in a mobile enforcement van and Explore Berlin via tour bus drive on the road to look for violators. While overtaking trucks, they Sunday, September 11 can automatically see whether it paid or not. Transfers will be made 9:00am – Noon by buses equipped with an on-board unit. $55.00 US/person This tour will give you your Technical TOUR: Toll Collect’s GNSS System bearings and show you the Wednesday, September 14 new and historic Berlin – 2:00pm – 5:00pm both the well-known sights, $30.00 US/person as well as the growing city’s Toll Collect’s offices construction sites. are located at In the western part of the Potsdamer Platz, in city, you’ll see the famous the heart of Berlin. boulevard Kurfürstendamm On this tour, the and its sights, followed by the participants will visit area of Charlottenburg and the Fraud Enforcement the Palace that gave this district its name. This palace is without doubt the Department; the finest example of royal Prussian architecture in Berlin. The historic Royal Network modeling Apartments, ranging from baroque to Biedermeier, offer an exciting array of department in charge styles developed during the past 200 years. of updating the network cartography and sending modifications to the OBUs “through the air”, or an exhibition dedicated to data The beautiful palace park, behind the building, is intricately laid out in the protection and how we are affected in our daily lives. baroque style, with finely clipped hedges and “embroidery” flower beds. The Schinkel Pavillion houses antique furniture, paintings, arts and handicraft.

6 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany Technical & Sightseeing Tours

The Belvedere Tea House presents an exquisite collection of porcelain The New Berlin: Modern Architecture from the Berlin KPM and the Mausoleum, which exhibits the sarcophagus Monday, September 12 of Queen Luise. The tour also passes the Egyptian Museum, the Bröhan 2:00pm – 5:00pm Museum and the beautiful Collection of Professor Berggruen. $65.00 US/person From there, we’ll drive through the Tiergarten and approach the This tour is ideal for those interested in the modern face of Berlin. We step eastern part of the city through the central part of the city. We’ll see from the past to the present. May 23, 1999, was the 50th anniversary of the Gendarmenmarkt, considered to be the most beautiful square in the introduction of Germany’s Constitution. It was the birthday of the Berlin. We’ll see the German and French Cathedral, Schauspielhaus; New Berlin. At that time, the parliament and the government moved from the Nikolai Church, the oldest church in Berlin; Friedrichstrasse Bonn to Berlin and began their work in the restored Reichstag building. – with the Kurfürstendamm, one of the most famous and popular Embassies and consulates, top trade organizations, as well as numerous shopping boulevards in Berlin; Unter den Linden; Brandenburg Gate; other associations and lobbyists followed with the years. Alexanderplatz; Red Town Hall; T.V. Tower; St. Mary’s Church; Berlin Since the fall Cathedral; State Opera; and St. Hedwig Cathedral. Of course, guests also of the Berlin see Museum Island with the Pergamon Museum that fortunately suffered Wall, Berlin has only minor damage during World War II. renewed itself We’ll continue to the East Side Gallery, one of the last remaining strips of from the ground the original Berlin wall. With a length of 1.3 km, it is possibly the largest up in a very short open-air gallery in the world. It was painted by various artists after the fall time. Acclaimed of the wall and is now an impressive international memorial for freedom. architects, including Philip Private Tour of the Reichstag Johnson, Aldo Rossi, Hans Sunday, September 11 Kollhoff, Sir 1:30pm – 3:00pm Norman Foster, $30.00 US/person Helmut Jahn, The Reichstag is a historic Reno Piano, Josef Paul Kleihus, Frank O. Gehry, and Daniel Libeskind, are structure in Berlin, which determining the face of the New Berlin. houses the German parliament. We’ll see the 125,000-square-metre Potsdamer Platz, located in the heart Officially opened in 1894, the of the city in former “no-man’s land”. Often referred to as Europe’s largest building served as the seat of the construction site, the Potsdamer Platz now boasts entire city districts Reichstag until 1933 when fire complete with shops, offices, hotels, theatres and apartments. We will broke out, causing severe damage. also visit the beautiful Marlene Dietrich Square and take a look at the During the Nazi period, only a impressive Sony Center, with its unique tent made of glass. We will ride up few members of the Reichstag in Europe’s fastest elevator to the top of the Kollhoff building. From there, met in the Kroll Opera House you will have a breathtaking view, and you will see exactly where the Berlin at Königsplatz. The sessions of Wall was and what the new Berlin looks like! the GDR parliament took place in the Palace of the Republic, Additional samples of Berlin’s architectural renewal can be seen in several situated in East Berlin. In the exceptional embassies, notably those of Mexico, the United Kingdom Federal Republic of Germany, the and the Scandinavian countries – an outstanding enclave of five buildings parliament held its sessions in the that house the ambassadors of the five Nordic nations. Bundeshaus in Bonn. The tour also leads to areas around Friedrichstrasse and Checkpoint The building was partially renovated in the 1960s. Full restoration Charlie, in addition to the Pariser Platz, located next to the Brandenburg was carried out only after the reunification of Germany in 1990. The Gate – all buildings were restored with new fascinating futuristic shapes. reconstruction work took place under the supervision of the renowned The tour will wrap up at the Berlin Central Station, which was opened in architect Norman Foster, and upon completion, the building opened 2006 and is said to be one of the busiest stations in Europe. again as the seat of the German Parliament. The tour will provide information about the working methods, functions and composition of the German parliament, as well as the building’s architecture and history. Tours of the Reichstag are not available to the general public as of this printing. This will be a private tour that requires ticketing and credentialing. (continued on next page)

(guest Tours continued)

Pleasure & Politics – Palaces of Potsdam Historic Berlin and Checkpoint Charlie Tuesday, September 13 Wednesday, September 14 8:30am-3:30pm 2:00pm – 5:00pm $185.00 US/person $75.00 US/person The mention of Potsdam often calls to mind images of Truman, Between the close of Churchill (later Attlee), and Stalin meeting in 1945 to sign their historic the meeting and before post-war agreement. However, this beautiful region of palaces, vineyards, the annual banquet, and gardens is more than 1,000 years old and has played a significant take a final look at role in Germany’s history. Known as the beautiful sister of Berlin and historical Berlin and once the home of the Prussian Kings, Potsdam is renowned as the site of Checkpoint Charlie. Sanssouci Park, a collection of palaces and gardens created by Frederick This tour takes guests the Great in the 18th century. to the old Berlin, Sanssouci Berlin as it used to be. We’ll visit the After some sightseeing Wall Museum at of the city, we will former Checkpoint concentrate on the two Charlie and get an most impressive palaces understanding of Berlin’s recent history. Ten days after closing the of Potsdam. First, we border on August 13, 1961 tourists from abroad, diplomats and the will visit the favored military personnel of the Western Powers were only allowed to enter summer residence of East Berlin via one crossing point in Berlin at Friedrichstrasse. The Frederick the Great: U.S. responded by establishing a checkpoint at the Friedrichstrasse Sanssouci (translated: crossing, which came to be known as Checkpoint Charlie. The name without worries), “Charlie” comes from NATO’s use of the phonetic alphabet in naming originally nothing more checkpoints with the crossing at Friedrichstrasse was the 3rd Allied than a terraced garden which Frederick the Great had planted in 1744 to crossing established connecting West Germany with East Germany. cultivate plums, figs and vines on a hill just outside the gates of Potsdam. The main function of the checkpoint was to register and inform He enjoyed the beautiful view so much; the King had a summer members of the Western Military Forces before entering East Berlin. residence built above the terraces just one year later. In the following Foreign tourists were years even more palaces were built including the beautiful Orangerie. also informed but not Following a stroll through the famous gardens, guests will proceed to the checked in the West. Palace for an exclusive private tour, which includes a visit to the Picture The German authorities Gallery. A brief transfer by coach brings guests to the Cecilienhof Palace, in West and East Berlin where the Potsdam Agreement was signed. On the bus we will pass the were not allowed to Russian quarter called “Alexandrowka” where you also can still see the check any members site on which the Russians had their barracks during the Cold War. of the Allied Military Forces in Berlin and in Cecilienhof Palace Germany. Checkpoint This beautiful palace in the style of an English country house is named Charlie was removed on after Prince William’s wife Cecilia. Today, William’s and his wife’s June 22, 1990. During private rooms are a part of the museum – which became famous after this tour you will also the meeting between Truman, Churchill (later Attlee) and Stalin in see other former border 1945. Other historic rooms in the palace have today been converted crossings like Oberbaum for hotel use and a beautiful restaurant. The palace is renowned for its Bridge or “Heinrich blending of elegance with tradition and history. Heine Strasse” or Bernauer Strasse and the There will be a break for lunch in one of the private Salons at only remaining watch Cecilienhof Palace, with a delicious menu to choose from. tower.

8 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany Post-Meeting Technical Tour

Extend your stay and join the Post-Meeting Technical Tour Sponsored by: in Prague, Czech Republic.

Kapsch TrafficCom will host a post-tour to Prague at their Czech subsid- ITINERARY iary, Kapsch Telematic Services. The tour will follow the IBTTA Annual Meeting so that Delegates can travel from Berlin on Thursday, September Thursday, September 15, 2011 15th. Delegates will need to book their travel arrangements to and from 10:00am-2:00pm Arrive in Prague. Participants are encouraged Prague. Kapsch has negotiated a special rate for Delegates that would like to stay at the Prague Hilton to stay at the Prague Hilton. 2:00pm-6:00pm Free afternoon – sightseeing 7:00pm-10:00pm Welcome Reception (Cloud 9 Sky Bar & ABOUT The Czech Republic Truck Tolling Lounge in the Prague Hilton)

Technical Tour Friday, September 16, 2011 In 2007, the Czech Republic intro- 10:00am-Noon Technical Tour (bus tour and presentation) duced a nationwide truck tolling Noon-2:00pm Working lunch at Kapsch Telematic Services scheme for trucks above 12 tons 2:00pm Bus returns to Prague Hilton (Note: Delegates (above 3.5 tons from 2010) for all may also choose to arrange departure for the motorways in the country, with airport from Kapsch Telematic Services)

a length of 1.300km at present. The scheme operates in multi-lane HOTEL ACCOMMODATIONS free-flow using DSRC Technology based on the CEN TC287 standard. Prague Hilton: Today, more than 570.000 OBUs are Single room 130 EUR + VAT rate at 24 CZK/EUR, including breakfast registered from several countries, generating € 263 million in revenues (in Double room 146 EUR + VAT rate at 24 CZK/EUR, including breakfast 2010). Kapsch Telematic Services is the Commercial Toll Service Provider Kapsch has negotiated a special rate at the Prague Hilton. Reservations on behalf of Myto. must be made by September 1, 2011. www.hilton.com/Prague During the technical tour, participants will visit Kapsch Telematic Ser- Reservation Code: KAPSCH vices (operations and enforcement center) for a special presentation of the existing microwave toll system and excursion functionality of the pilot CURRENCY EXCHANGE in Prague system for low class roads. The group will also see a “real time” demon- stration of the Czech truck tolling systems and get a first-hand look at the Prague uses both the Koruna (CZK) and the Euro. www.ex.com results of their pilot testing, including the enforcement functionality. for MORE INFORMATION or to register ABOUT PRAGUE Contact: Michaela Harrich Prague is one of the most important cultural centers of Central Europe. [email protected] or +43 664 628 2154 Prague’s amazing architecture, including monuments of great European historical styles from Romanesque to Functionalism, is combined with the wonderful atmosphere of an exciting, medieval city with its own, strong traditions. The richness of Prague includes extravagant Baroque palaces and churches, the amazing castle panorama, great food, romantic gardens, and countryside-like nooks with cobbled streets.

Chief Meeting Organizer Alain Estiot, Toll Collect GmbH, Berlin, GERMANY “It’s important that the conference program reflect what’s happening on a worldwide scale. Today, building a new road is a very complicated business. Often, it involves working with opposition and pressure groups to find an acceptable solution. But, those are the facts of life; building something which exhibits poor safety and environmental performance simply isn’t an option.”

– Excerpt from The Road to Berlin, ITS International (March 2011)

Group Members James Anglin, HNTB Corporation, Lake Mary, Florida David Kristick, E-470 Public Highway Authority, Aurora, Colorado Daniel Baxter, CH2M Hill, Inc., Englewood, Colorado Marina Mattaraia, CCR, São Paulo, BRAZIL Francisco Bulhões, CCR, São Paulo, BRAZIL Jack Opiola, D’Artagnan Consulting LLC, Reston, Virginia Mario Cecchi, Parsons Brinckerhoff, Inc., Herndon, Virginia Martin Rickmann, Toll Collect GmbH, Berlin, GERMANY Hector Cerrada, ASETA, Madrid, SPAIN Rosa Rountree, Transroute International Canada Services, Pitt Meadows, British Columbia, CANADA Josef Czako, Kapsch TrafficCom, Vienna, AUSTRIA ASFA, Paris, FRANCE Michael DeBacker, Burns McDonnell Engineering, Denver, Colorado Malika Seddi, TÜV Rheinland of North America, Inc., Thania Dhoogra-Chetty, N3 Toll Concession (Pty) Ltd., Karl-Heinz Stappert, Bedfordview, SOUTH AFRICA Cologne, GERMANY AISCAT, Rome, ITALY JJ Eden, AECOM, Wake Forest, North Carolina Emanuela Stocchi, Telvent, Austin, Texas Jordi Graells, Abertis Infraestructuras SA Barcelona, SPAIN Shannon Swank, Frank Thibaut, Attica Tollway, Operations Authority, Athens, GREECE Marcelle Jones, Jacobs Engineering Group, Dallas, Texas Lisa Thompson, HNTB Corporation, Atlanta, Georgia Warren Knoles, Crawford, Murphy & Tilly, Inc., Springfield, Illinois Lawrence Yermack, Montclair, New Jersey Alenka Kosic, DARS, Celje, SLOVENIA

10 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany Schedule-at-a-Glance

IBTTA BOARD OF DIRECTORS & MOnday, September 12 8:30am – 3:30pm GOVERNANCE MEETINGS Sightseeing Tour: Pleasure & Politics – 6:30am – 7:30am Palaces of Potsdam Exercise at Sunrise Thursday, September 8 9:00am – 10:00am 3:00pm – 6:00pm 7:30am – 8:45am Special Presentations IBTTA Executive Committee Meeting Breakfast in LA Café (by invitation) 10:00am –10:30am 7:30am – 5:30pm Refreshment Break Registration & Welcome Center Friday, September 9 10:30am – Noon 7:30am – 5:30pm Breakout Sessions 9:00am – 5:00pm Speaker Presentation Drop-Off IBTTA Board of Directors and Board Noon – 2:00pm Committee Meetings 8:45am – 9:30am Lunch & Exhibits Welcoming Remarks 6:30pm – 10:00pm 2:00pm – 3:30pm IBTTA Board of Directors, Past Presi- 9:30am – 10:30am Breakout Sessions dents and Honorary Members Dinner Keynote Speaker: Baroness Susan (by invitation) Greenfield 3:30pm – 4:00pm Refreshment Break 10:30am – 11:00am Saturday, September 10 Refreshment Break 4:00pm – 5:30pm Breakout Sessions 8:00am – Noon 11:00am – 11:45am Past Presidents and Board of Toll Excellence Awards 7:30pm Directors Meetings Member Hosted Events 11:45am – Noon Leadership Academy Presentation Wednesday, September 14 Noon – 2:00pm 6:30am – 7:30am Lunch & Exhibits Exercise at Sunrise 2:00pm – 5:00pm 7:00am – 8:30am Annual Meeting & Exhibition Sightseeing Tour: The New Berlin – Agenda Modern Architecture Breakfast in LA Café 2:00pm – 3:30pm 7:00am – 1:00pm Sunday, September 11 General Session Registration & Welcome Center 8:00am – 5:00pm 3:30pm – 4:00pm 8:30am – 9:30am Exhibit Areas Set-Up Refreshment Break Business Session Preview of the 2012 Annual Meeting in 9:00am – 5:00pm 4:00pm – 5:30pm Orlando, Florida Registration & Welcome Center General Session 9:30am – 11:00am 9:00am – 5:00pm 5:30pm – 7:30pm General Session Speaker Presentation Drop-Off Reception in Exhibit Areas 11:00am – 11:30am 9:00am – Noon 7:30pm Refreshment Break Sightseeing Tours: Explore Berlin! Member Hosted Events (via coach or on a guided bicycle tour) 11:30am – 1:00pm Tuesday, September 13 General Session 1:30pm – 3:00pm Sightseeing Tour: Private Tour of the 6:30am – 7:30am 1:00pm Reichstag Exercise at Sunrise Meeting Adjourns 3:30pm – 4:30pm 7:30am – 9:00am 2:00pm – 5:00pm Welcome Reception for New Members, Breakfast in LA Café Technical Tours First-time Attendees and Sustaining 7:30am – 5:30pm 2:00pm – 5:00pm Members Registration & Welcome Center Sightseeing Tour: Historic Berlin and 6:00pm – 11:00pm Checkpoint Charlie 7:30am – 5:30pm Opening Event at Axica Speaker Presentation Drop-Off 7:00pm – 10:00pm Reception & Gala Dinner (in the hotel)

9:30am – 10:30am IBTTA BOARD OF DIRECTORS & Sunday, September 11 KEYNOTE SPEAKER GOVERNANCE MEETINGS 8:00am – 5:00pm Baroness Susan Greenfield Exhibit Areas Set-Up (see page 4 for bio) Thursday, September 8 9:00am – Noon 10:30am – 11:00am Sightseeing Tour: Explore Berlin! Refreshment Break 3:00pm – 6:00pm IBTTA Executive Committee Meeting (via tour bus or on a guided bicycle tour) 11:00am – 11:45am (by invitation) 9:00am – 5:00pm TOLL EXCELLENCE AWARDS Registration & Welcome Center 11:45am – Noon Friday, September 9 9:00am – 5:00pm Leadership Academy Presentation Speaker Presentation Drop-Off Jack Finn, P.E., Chair, IBTTA Foundation, 9:00am – 5:00pm Senior Vice President, HNTB Corporation, IBTTA Board of Directors and Board 1:30pm – 3:00pm Lake Mary, Florida Committee Meetings Sightseeing Tour: Private Tour of the Noon – 2:00pm Reichstag 6:30pm – 10:00pm Lunch & Exhibits IBTTA Board of Directors, Past Presi- 3:30pm – 4:30pm 2:00pm – 5:00pm dents and Honorary Members Dinner Welcome Reception for New Members, First- Sightseeing Tour: The New Berlin – Modern at Käfer, the roof garden restaurant at time Attendees and Sustaining Members The Reichstag, the seat of Germany’s Architecture Parliament. (by invitation) 6:00pm – 11:00pm Opening Event at Axica Sponsored by Toll Collect GmbH 2:00pm – 3:30pm GENERAL SESSION Saturday, September 10 Sustainable Transportation around the World: Making a 8:00am – Noon Positive Impact on Our Future Past Presidents and Board of Directors Meetings Mobility and transportation systems strongly affect our daily life. The availability and cost Monday, September 12 of mobility and means of transportation 6:30am – 7:30am have a significant impact on people’s access Exercise at Sunrise to jobs, socialization, education and many other activities. Transportation networks, 7:30am – 8:45am ANNUAL MEETING & EXHIBITION with roads being the backbone of mobility Breakfast in LA Café for people and goods, are of strategic impor- Agenda 7:30am – 5:30pm tance for economic and social development Registration & Welcome Center in each of our countries. Breakout Session Tracks: 7:30am – 5:30pm The transportation and logistics sector offers a variety of job opportunities for many peo- Speaker Presentation Drop-Off Interoperability ple. On the other hand: safe and swift trans- 8:45am – 9:30am portation has its price as roads are becoming Tolling Infrastructure Welcoming Remarks a scarce resource. At the same time, climate change has become an urgent issue, as well. around the world IBTTA President, Frank McCartney, Execu- tive Director, Delaware River Joint Toll Bridge As a result of increasing traffic worldwide: Commission, New Hope, Pennsylvania air and noise pollution, greenhouse gases and communications the consumption of landscape for mobility Patrick Jones, Executive Director & CEO, purposes are on the international agenda. IBTTA, Washington, DC environment/social In other words: the costs and the benefits of responsibility Hanns-Karsten Kirchmann, CEO, Toll Collect mobility are under close scrutiny. There are GmbH, Berlin, GERMANY key questions that our industry must not ASECAP President, Klaus Shierhackl, Chief and will not evade. Financial Officer, ASFINAG, Vienna, AUSTRIA

12 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany • What are scenarios for the future? 4:00pm – 5:30pm GENERAL SESSION Nazir Alli, CEO, The South African National • Do we have to change our mobility Roads Agency (SANRAL), Pretoria, Gauteng The Politics, Policies and Market SOUTH AFRICA attitudes to cope with the challenges Forces around Tolling ahead? This session will focus on the politics, Javier Rodriguez, P.E., Executive Director, • What role can technology play in safe policies and market forces that affect 21st- Miami Dade Expressway, Miami, Florida and sustainable mobility? century toll facilities. The revolution in 5:30pm – 7:30pm • What are the most promising innova- electronic tolling and AET/MLFF facilities Reception in Exhibit Areas tive technologies that can help us to has increased dramatically the attractive- embrace the future? ness of tolling, but has also presented new 7:30pm challenges and concerns. The public’s (and Member Hosted Events • What is our responsibility to privacy (by invitation) and data security in the “WikiLeaks elected officials’) attention has followed Age”? these trends, shifting focus away from road- • How can we ensure necessary funding building (or stopping it) to billings and Tuesday, September 13 for future transportation systems? collections; customer service; interagency customer-sharing and interoperability; and 6:30am – 7:30am • And, what is our industry’s response to policy and financial issues related to man- Exercise at Sunrise a future that will be driven by globaliza- aged lane, transit and HOT-lane concepts. tion, urbanization and aging? Participants will learn how to deal more 7:30am – 9:00am It is obvious. We have to accept those effectively with questions, such as: Breakfast in LA Café challenges and make our contribution to • Whose customer is it anyway? 7:30am – 5:30pm improve the quality of life for millions of Registration & Welcome Center people on all continents. • Where to draw the line (and when) between customer and violator? 7:30am – 5:30pm Moderator: Stephen Mayer, Ph.D., P.E., • How critical is interoperability across Speaker Presentation Drop-Off Market Development Manager, Toll Programs, Europe? The U.S.? Does everybody care Parsons Corporation, Washington, DC enough? Should they? 8:30am – 3:30pm Sightseeing Tour: Pleasure & Politics – Pierre Coppey, President, Vinci Autoroutes, • Which systems should be used to Palaces of Potsdam Paris, FRANCE achieve seamless interoperability? Who Steve Heminger, Executive Director, Bay Area pays to make the changes? And, who 9:00am – 10:00am Toll Authority, Metropolitan Transportation gets to make the decisions? Special Presentations Authority, Oakland, California • Do “we” want them to pay tolls, ride Moderator: Alain Estiot, Chief Meeting Orga- Sibylle Rupprecht, Director General, Inter- public transit or both? nizer, IBTTA, Chief Quality Officer, Toll Collect national Road Federation (IRF), Geneva, • How much is it worth to shift toll rev- GmbH, Berlin, GERMANY SWITZERLAND enue to transit operations? Who decides Reflecting Absence – Commemorating that? 10 Years Since 9/11 Hanns-Karsten Kirchmann, Executive Direc- Ken Philmus, Senior Vice President, Trans- tor, Toll Collect GmbH, Berlin, GERMANY • What are the best, most secure ways of dealing with customer identification and portation Solutions Group, ACS, A Xerox Nicolas Painvin, Head of Transport & Social data-sharing? Company, Newark, New Jersey Infrastructure, Europe, Middle East & Africa, Fitch Ratings, Paris, FRANCE The intersection of pricing, policies, politics Featured Speaker and public perception is more complex than Jan Mücke, Parliamentary Federal State 3:30pm – 4:00pm ever. This session will teach you how to deal Secretary Federal Ministry of Transport, Build- Refreshment Break with it all more effectively. ing & Urban Development, Berlin, GERMANY (see page 4 for bio) Moderator: Jim Anglin, P.E., Senior Vice President, HNTB Corporation, Orlando, Special Presentation from the Planning Group Florida and a “HOT” Facility Photo Presentation Victoria Cross Kelly, VP & NE Region Stra- 10:00am – 10:30am tegic Operations Manager, Parsons Brincker- Refreshment Break hoff, New York, New York Kallistratos Dionelis, Secretary General, ASECAP, Brussels, BELGIUM Ed Regan, Executive Vice President, Wilbur Smith Associates, Columbia, South Carolina

10:30AM – NOON Breakout Sessions and have plans and policies to expand, up- Moderator: Lisa Thompson, Director of date or change their current policies based Communications, Southeast Division, HNTB INTEROPERABILITY on those past experiences. The core of this Corporation, Atlanta, Georgia European Transnational Interoperability – session looks at: Olaf Opitz, Correspondent to the Berlin From Theory to Practice Parliament, Focus Magazine, Berlin, To facilitate the transport of goods and • Past success and failures with road user GERMANY people within Europe, the European Union pricing proposed the concept of one On-Board Unit • How those experiences explain current Jason Barnes, Editor, ITS International, (OBU) with one contract. The European and future needs Swanley, United Kingdom directive has been adopted to set up the • How stakeholders and governments Kary Witt, Bridge Manager, Golden Gate framework for the deployment of a unique view the expansion or modernization of Bridge, Highway and Transportation District, European Electronic Tolling Service (EETS) their infrastructures San Francisco, California to accomplish this goal. • How different countries plan to imple- This session will present the latest development their visions in terms of chal- ENVIRONMENT/SOCIAL RESPONSIBILITY ments in Europe because there still are many lenges (public acceptance, legislation, The Environment – The Impact of Externalities open issues that need to be resolved in order implementation approaches, technical When people drive their cars, they incur to reach the European Commission’s ambi- challenges and risk mitigation) costs. Some they pay and some they don’t. tious goal. The session will attempt to an- Moderator: Jack Opiola, Senior Vice The costs they do pay are for the car itself, its swer the questions: What has been achieved President, D’Artagnan Consulting LLC, maintenance and operations and, of course, so far? What still needs to be done? Is the Reston, Virginia tolls. The costs that they do not pay for are planning realistic? How will 27 countries Brian Michie, Manager, Business pollution, climate change, traffic delays to manage this, and how they will be affected Development, EROAD, Auckland, NEW others, etc. in the near future? ZEALAND This session will explore these implications, Moderator: Malika Seddi, Director of Dr. Chin Kian-Keong, Group Director, Road referred to by economists as “externalities,” International Affairs, ASFA, Paris, FRANCE Operations & Community Partnership, and what can be done to balance the equities Edith Buss, Director, Federal Ministry of Land Transport Authority, Queenstown, among all drivers. The solutions rest with Transport, Building and Urban Development, SINGAPORE either the drivers or the agencies. Drivers Berlin, GERMANY Ahmet Aksu, Deputy President, Republic could be asked to pay more in gas tax to Charles Surmont, European Commission, of Turkey Prime Ministry Privatization cover the externalities – or toll operators can DG-MOVE, Brussels, BELGIUM Administration, Ankara, TURKEY put in place their own responsible programs to reduce the impacts. This session will focus Bruno de la Fuente, Executive Director, Ian Symon, CEO, PT Operational Services, on agency programs and assess their effec- ASETA, Madrid, SPAIN (PTY) Ltd., Pretoria, SOUTH AFRICA tiveness. Speakers will address such topics as Anne Gruenkorn, Head of Marketing & polluting vehicles, GHG emissions, traffic International Relations, DVB LogPay GmbH, COMMUNICATIONS delay and uninsured motorists . Eschborn, GERMANY Roundtable on Industry Communications Moderator: Larry Yermack, Montclair, New Marc Billiet, Head of EU Goods Transport, and the Media Jersey International Road Transport Union (IRU), This session focuses on trust and responsi- Louis Neudorff, P.E., Principal Technologist - Brussels, BELGIUM bility – how we, as an industry, want to be ITS, CH2M Hill, New York, New York perceived in the media and how the media TOLLING INFRASTRUCTURE AROUND perceives us. Bob Poole, Director of Transportation Policy, Reason Foundation, Plantation, Florida THE WORLD Leading questions for this panel discussion Expansion and Modernization include: Prof. Dr. Barbara Lenz, Director, DLR Many countries have existing toll roads Institute of Transport Research, Berlin, and road user charging systems and have • What are the core values of our industry? GERMANY had systems for a number of years. New • What is the “personality” of our industry? systems are leveraging their experience or • What kind of rational and emotional Noon – 2:00pm trying to modernize these systems with new benefit do we have to offer – not only to Lunch & Exhibits approaches, technologies or value-added ser- our shareholders, but to our customers? vices and means unique to their geographic/ • What are the sources that can help to social realities. build sustainable trust? This session is dedicated to countries • What are the most effective instruments around the world that have experience with to get these messages across? tolling or road user charging infrastructure

14 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany 2:00pm – 3:30pm Breakout Sessions However, most highways in India are narrow Today, we speak of digital residents, people and congested with poor surface quality, and to whom “online” and “offline” make no INTEROPERABILITY 40 percent of India’s villages do not have ac- difference anymore. They no longer believe Emerging and Future Technologies – cess to all-weather roads. in authorities but their peers and followers Implications for Interoperability on the Internet. They meet their friends on This session will focus on the emerging This session will bring together a panel of experts who will paint a picture of India’s a virtual boardwalk, where they exchange in- technologies offered by IBTTA members formation and opinions. They are involved, throughout the world. We will discuss: new road projects from several interrelated views illustrating statistics, information, not just informed, and they are engaged • DSRC technologies, such as 6C in challenges and opportunities. when it comes to common interests. This the United States, Mexico and South www.indiantollways.com makes it more and more difficult, if not im- America possible, to control campaigns or outreach Moderator: Fadi Selwan, Development • Future technologies, such as 5.9Ghz programs for specific target groups. Leading Director, VINCI Concessions SA, Paris, questions in the session are: DSRC that will help to usher in a FRANCE greater breadth of interoperability in the • How relevant are social media tools for United States, as well as foster VMT, Vikram Pant, Managing Director, our industry? road user charges and safety applications Investments, IDFC Project Equity, New Delhi, INDIA • Do we understand “netiquette” and We also will orient the audience on the what it means that communications will emerging successes of license plate tolling, Rajesh Samson, Partner, Ernst & Young, no longer be one-directional and verti- convergence of the tolling and motor vehicle Gurgaon, Haryana, INDIA cal but multidirectional and horizontal? administrator spaces, as well as recent in- Shri R.S. Gujral, Finance Secretary and • What are the chances and risks for our novations, such as license plate-based toll Secretary, Department of Revenue, Ministry industry in this new web 2.0 world? payment hub solutions. of Finance, New Delhi, INDIA • What do we have to consider in an Moderator: David Kristick, Deputy Executive environment where everybody is a Director and Director of Operations, E-470 COMMUNICATIONS producer, distributor and consumer of Public Highway Authority, Aurora, Colorado Communications 2.0 content? Craig Orth, Manager, Tolling Business and The session will examine the “lifeline” of Moderator: Martin Rickmann, Head of Commercial Services Roads and Traffic the next generation in terms of new com- Communications, Toll Collect GmbH, Berlin, Authority (RTA), Sydney, New South Wales, munication tools and social media. Until the GERMANY AUSTRALIA 16th century Reformation, there was only one authority that had the interpretational Wolfgang Lünenbürger-Reidenbach, Digital Eric Redman, Vice President Sales & Strategist, Hamburg, GERMANY Marketing, Neology, Poway, California sovereignty over what people had to think or believe in. But, with the Reformation period Ludivine Hamy, Communications Manager, Suzanne Murtha, ITS Business Development and the invention of the printing press, that Vinci, Paris, France Manager, TÜV Rheinland North America, sovereignty was shaken. For the first time, Alexandria, Virginia Cindy Polo-Serantes, Communications people had the opportunity to read and Manager, Miami-Dade Expressway Authority, John Freund, Vice President, Global Sales, gather information without intermediaries Miami, Florida Federal Signal Technologies, Irvine, California who, in the past, had controlled the content

Fiammetta Diani, Market Development of information and communication. Officer, European GNSS Agency (GSA), Brussels, BELGIUM

TOLLING INFRASTRUCTURE AROUND THE WORLD INDIA – An In-Depth Look at Serious New Road Infrastructure Roads are the dominant mode of transportation in India today. They carry almost 90 percent of the country’s passenger traffic and 65 percent of its freight. The density of In- dia’s highway network – at 0.66 km of highway per square kilometer of land – is similar to that of the United States (0.65) and much greater than China’s (0.16) or Brazil’s (0.20).

4:00pm – 5:30pm Breakout Sessions Teresa Slack, National Toll and Finance ENVIRONMENT/SOCIAL RESPONSIBILITY Program Manager, Jacobs Engineering Group, Social Responsibility and Sustainability INTEROPERABILITY Seattle, Washington Toll authorities primarily charge users The Business Rules and Financial Aspects of based on distance traveled and vehicle size/ Interoperability – it DOES Work! class. Many authorities also are charging As agencies around the world have estab- TOLLING INFRASTRUCTURE AROUND according to the time of day or level of lished interoperability with sister agencies, THE WORLD congestion. These pricing strategies do not the most difficult part has proven to be the Expansion and Modernization of Road account for the socioeconomic position business rules and financial aspects of shar- Infrastructure II – Asia and the Russian of the user. Should agencies be concerned ing transactions and data. This session will Federation with the socioeconomic factors of their focus on what has worked, what has been Presentations during this session will customers? Should various pricing levels tried, and what new areas and solutions are include countries with existing toll roads be established based on income level, age being developed. Some of the issues we’ll that are trying to modernize to reach more or other demographics, similar to transit focus on include establishing standards for efficiency or improved safety and countries agencies? data transmission and a workable financial with no toll roads. Presenters will explain new approaches and means unique to their This session will provide multiple perspec- model for interchanging money between geographic/social realities and will explain tives on whether toll agencies should be interoperable agencies. Is one clearinghouse new plans and policies to start, expand, considering these factors in establishing toll the answer? Is a clearinghouse just for the update or change their current policies rates. The session also will consider current interoperable transactions the answer? based on their past experiences, including pricing strategies that could indirectly ac- Should agencies just enter into agreements lessons learned. Speakers will describe the count for socioeconomic factors, such as with other agencies as needed? Should the stakeholder’s and government’s visions as to cash and toll-by-plate options. Should un- solutions be developed locally, regionally or how they plan to implement the challenges derserved/unbankable customers be given on a national or international basis? How faced: public acceptance, legislation, imple- alternative payment tools? Other consider- will enforcement work? As the amount of mentation approaches, technical challenges ations for this session could include non- transactions grow, both in volume and size, and risk mitigation. insured users and their impacts on other is it necessary to follow national and inter- users and the toll agency, as well as social national banking standards? How do we ad- Moderator: Josef Czako, Group Director, and safety services that are being employed dress multiple currencies and ever-changing International Business Development, Kapsch by toll agencies around the world. exchange rates? Should we consider border TrafficCom, Vienna, AUSTRIA crossing issues? Moderator: Mike Heiligenstein, Executive Noorizah Abd Hamid, Managing Director, Director, Central Texas Regional Mobility Other discussions will include interoper- Plus Expressways Berhad, Kuala Lumpur, Authority, Austin, Texas ability’s expanding role, which includes MALAYSIA Steve Snider, General Manager & CEO, government-run parking, private parking Khaitov Bakhtiyor, Head of Sustainability Halifax Harbour Bridges, Halifax, Nova and several forms of transit. This session Department, Innovative Road Solutions, Scotia, CANADA will explain how some agencies have estab- Dushanbe, TAJIKISTAN lished the necessary financial and business Mike Lee, President, Far Eastern Electronic Francisco Bulhões, Head of Communications rules to use varied technologies to produce & Marketing, CCR, Sãu Paulo, BRAZIL Toll Collection Company (FETC), Taipei, interoperable results for the customers, even Taiwan ROC Yannis Freris, Head of Corporate across different business lines. Tereziya Babych, Head of the Foreign Communications & Sustainable Development, Moderator: Stephan Andriuk, Deputy Gefyra S.A., Halandri, GREECE Economic Activities Department, State Road Executive Director, Miami-Dade Expressway Administration of Ukraine, Kiev, UKRAINE Norbert Handke, Managing Director, ITS Authority, Miami, Florida Network, Germany, Rinteln, GERMANY Tatiana Gorbachik Vladimirovna, Director, Anton Sieber, Head of Corporate Strategy, Department of Economics and Finance, ASFINAG, Vienna, AUSTRIA 3:30pm – 4:00pm Ministry of Transport, Moscow, RUSSIA Refreshment Break Jim Crawford, Principal, ITF Group, Little (invited) Egg Harbor, New Jersey Zeina Nazer, P.E., Managing Director, Innova Christian Barrientos, CEO, Autopista Central Consulting Ltd., London England United & Vice President of Urban Toll Roads, Kingdom COPSA, Santiago, CHILE Rosa Rountree, CEO & General Manager, COMMUNICATIONS Egis Projects Canada, Vancouver, CANADA Reputation/Crisis Management This session will examine how we position ourselves in relation to our customers

16 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany both internally and externally. In today’s technologically advanced world, managing ENVIRONMENT/SOCIAL RESPONSIBILITY WEDNESDAY, September 14 your reputation and responding in times The Road Safety Picture: A Joint Effort of crisis have increasingly become “hot among Vehicles, Infrastructure and Users 6:30am – 7:30am button” topics for organizations. With the This session will give an overview of road Exercise at Sunrise advent of the Internet, satellite broadcast- safety policies implemented in different 7:00am – 8:30am ing, worldwide mobile phone capabilities, countries, taking into account the three Breakfast in LA Café etc., it is more important than ever to be main elements that contribute to high proactive in establishing and managing levels of safety along Motorways: vehicles, 7:00am – 1:00pm your message. How does your organization infrastructure and user behavior. Illustra- Registration & Welcome Center wish to be perceived? As one that provides tion of ITS systems implementation will the ultimate customer service experience in be discussed as motorway operators often 8:30AM – 9:30Am BUSINESS SESSION goods and services? If so, what roles do cul- are called to improve the performance, ef- tural expectations, financial resources and fectiveness and safety of the infrastructure IBTTA President, Frank McCartney, policy “environment” play in developing they operate through careful and intelligent Executive Director, Delaware River Joint Toll your reputation identity? What new and use of ITS systems. These have a significant Bridge Commission, New Hope, Pennsylvania innovative ideas can be shared to enhance impact on road safety levels and results. Car Patrick Jones, Executive Director & CEO, the customer experience and ultimately manufacturers and road user representatives IBTTA, Washington, DC increase positive imaging and public confi- will complete the “road safety picture” by dence? Some of the crisis examples we will presenting their views and initiatives. George Zilocchi, TRMI Systems Integration, Little Ferry, New Jersey cite are based on acts of nature and others Moderator: Emanuela Stocchi, International are of total error in human judgment. Affairs Manager, AISCAT, Rome, ITALY Preview 2012 Annual Meeting in Either way, both require agencies to have a Orlando, Florida crisis management plan in place in order to Fuensanta Martinez-Sans, Director, Transport Policy, European Automobile Javier Rodriguez, Executive Director, Miami- disseminate the correct information, keep Dade Expressway Authority, Miami, Florida the public updated on events, and manage Manufacturers Association (ACEA), Brussels, Belgium the issue rather than the issue managing the organization. Roberto Arditi, Director, Sina, S.p.A., Milan, Italy 9:30AM – 11:00AM GENERAL SESSION Moderator: Lisa Callahan, Public & Employee Relations Director, Kansas Turnpike Pascal Latimier, Abertis Project Financing – Delivering the Authority, Wichita, Kansas New Realities Andy Fremier, Deputy Executive Director, The worldwide financial crisis, which began Bay Area Toll Authority, Metropolitan Cynthia Ward, Dulles Toll Road Manager, in 2008, has changed dramatically the Transportation Commission, Oakland, Metropolitan Washington Airports Authority, methods and approaches used in financing Dulles Toll Road Operations, Washington, DC California transportation projects – and this is not lim- Ed Tauer, Mayor, Aurora, Colorado 7:30pm ited to toll facilities alone. With substantial Pierre-François Linarès, Director, Tunnel du Member Hosted Events undercutting of the bond insurer supplier Mont Blanc, Autoroutes et Tunnel du Mont (by invitation) market and a changing appetite for risk Blanc, Paris, FRANCE among lenders and institutional investors, proponents of new projects are facing “new realities” in getting projects financed. This session features speakers from around the globe, both within and outside of the toll industry, who will provide perspectives on what the “new realities” mean to them, and how they are dealing with them. Moderator: Susan Buse, Senior Associate, Transportation Finance & Technology Group, Wilbur Smith Associates, Dallas, Texas Torsten Böger, Managing Director, Transport Infrastructure Financing Company Ltd., (VIFG), Berlin, GERMANY D.J. Gribbin, Managing Director, Macquarie Capital Advisors, New York, New York

José Luis Moscovich, Executive Director, Harold Worrall, Ph.D., P.E., Managing San Francisco County Transportation Director, Transportation Innovations, Inc., thursday, September 15 Authority, San Francisco, California Oviedo, Florida post-Meeting technical Tour, David Álvarez, Executive Director, Public Susana Florian, P.E., Vice President, prague, czech republic Private Partnerships Authority, Government of International Market Development, Parsons (See page 9 for details) Puerto Rico, San Juan, Puerto Rico Corporation, Washington, DC Marty Stone, Ph.D., AICP, Planning Director, John Mike, Senior Vice President, RMS To l Tampa-Hillsborough Expressway Authority, Development, TransCore Inc., Hummelstown, Tampa, Florida Pennsylvania Rik Joosten, CEO, Egis Projects, Guyancourt 11:00am – 11:30am Cedex, France Refreshment Break Tamara Seaver, Esq., Shareholder, Icenogle Seaver Pogue P.C. Denver, Colorado 11:30AM – 1:00PM GENERAL SESSION 1:00pm New Paradigms within an Evolving MEETING ADJOURNS Economy – Doing Business around the World 2:00pm – 5:00pm Transportation infrastructure is key to the Technical Tour: On the Road – “BAG” development and wealth of every country. The introduction of railroads in the 19th 2:00pm – 5:00pm century was a major force, which facilitated Techical Tour: Toll Collect’s GNSS System the industrial revolution. In the 20th century, 2:00pm – 5:00pm the invention of the automobile and the Sightseeing Tour: Historic Berlin and subsequent increase in private motorization Checkpoint Charlie created the next revolution of mobility. Today, particularly in the northern hemisphere, we 7:00pm – 10:00pm are facing the ramifications of these develop- Reception & Gala Dinner ments: a growing demand for mobility and (in the hotel) transportation, an infrastructure that is over- challenged and underfinanced, and a renewed interest in protecting our environment. At the same time, the emerging economies are rapidly confronted with similar issues. Transportation obviously needs clear visions based on the assumption that it has an instru- Ampelmann Celebrates 50th Anniversary! mental in our societies. What does that mean to our industry? How can we serve our societ- While in Berlin, you’ll be sure to notice many red and green pedestrian ies by providing services that help to finance symbols throughout the city. The East German pedestrian traffic light symbols or Ampelmann is one of the most beloved of all Berliners and a better and safer infrastructure? Do the busi- has become popular with tourists. ness models of the past still have a promising future? Are they applicable to countries with The Ampelmann was created on October 13, 1961 when, in emerging economies? And, how can we expe- response to the growing threat of road traffic accidents, the late traffic dite the necessary change in public awareness psychologist, Karl Peglau, introduced the first pedestrian signals to the if we want to enjoy sustainable mobility in the GDR capital. And so the vehicle traffic light, which had directed traffic future? Do we all have a price to pay? alone up to that point, was joined by the pedestrian traffic light. Its Moderator: Bill Halkias, P.E., CEO, Attica design was psychologically conceived, because road-users react more Tollway, Athens, GREECE quickly to appealing symbols. To learn more, visit: www.ampelmann.de.

18 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany Hotel & Travel Information

InterContinental Hotel TRAVELING TO BERLIN

Budapester Strasse 2 IBTTA encourages all travelers to visit the website for the German embassy 10787 Berlin, Germany (www.germany.info) and the Consular Information Sheet on the U.S. Tel: +49 30 26 02 0 Department of State website (www.travel.state.gov) for additional travel and Fax: +49 30 26 02 26 00 security information. www.berlin.intercontinental.com • Entry Fee: None If you appreciate the wide tree- • Passport/Visa: Passport required. A visa is not required for most lined boulevards and the gener- countries for business or tourist stays up to three months. ous architecture of the capital, • Currency: The Euro is the official currency used in Germany. For you will love the InterContinental Hotel. With its characteristic façade, it exchange rate information, visit www.xe.com. is a “listed” building right in the center of the city. It is a few steps away from the Kaiser Wilhelm Memorial Church, Kurfürstendamm and the • Official Language:German (but English spoken everywhere) KaDeWe department store, and an easy stroll to the famous Tiergarten park, the zoo, the Reichstag, New National Gallery and Potsdamer Platz. Recommended Travel Site http://visitberlin.de/en Hotel Rates, Fees and Charges Group Rate: EUR 199,00 Single (includes breakfast and tax) Money Exchange EUR 219,00 Double (includes breakfast and tax) It is recommended that you use one of the many ATM’s that are in the city to get Euros. Most hotels or other currency exchange kiosks will The group rate applies beginning September 6, 2011 through and includ- charge you a greater premium than the transaction fee you will see from ing September 16, 2011, with rooms outside the block subject to avail- an ATM transaction. You may want to speak with your bank about their ability. The hotel will offer the negotiated room rate until August fees prior to leaving home. 16, 2011 or until the room block is sold out. Rooms can be cancelled without penalty up to 72 hours in advance. Dress IBTTA business sessions are business or business casual. For suggested Hotel Reservations dress for receptions, dinners or tours, please refer to the individual event Reservation Code: IBTTA descriptions. By Phone: +49 3026 02 1287 Online: www.ibtta.org/BERLIN Berlin Weather in september Email: [email protected] The average high is 64ºF (18ºC) º º Reservations can be cancelled up to 72 hours prior to arrival without The average low is 48 F (9 C). penalty. If complete cancellation of an individual reservation takes place less than 72 hours of the scheduled arrival, a cancellation fee equal to one Electricity (1) night’s room rate will be charged (with the exception of a personal or It is suggested that you bring an adaptor for all electronic items medical emergency where verification can be provided). (electricity: 220 V, 50 Hz). For more information, visit: www.voltagevalet.com/index.html. Arrival/Departure times Check-in: 3:00pm Check-out: Noon

Distance by taxi FROM AIRPORTS Tegel (TXL) (8 km): 15-30 minutes Schönefeld (SXF) (25 km): 45-60 minutes For more airport information, visit www.berlin-airport.de/EN.

Interpretation Services—All sessions will be presented in English only. Interpretation services will not be available at this meeting. Registration is easy! Choose from the following options: Please Complete One Form Per Registrant. Online: www.ibtta.org/BERLIN Fax: Complete this form and fax to (202) 659-0500. First Name ______Last Name ______By Mail: Complete the registration form below and send it Title ______Name for Badge ______with payment to: IBTTA, 1146 19th Street, NW Suite 600, Washington, DC 20036. Organization ______Address ______o I am a new member and/or a first-time attendee and will be attending the Welcome Reception for New Members, City ______State ______Zip ______Country ______Sustaining Members and First-Time Attendees on Sunday, Phone ______Fax ______September 11th from 3:30pm – 4:30pm. E-mail______o I plan to stay for the Closing Event on Wednesday, September 14th. Guest Name ______Name for Badge______Guest E-mail ______Wire Transfer Information Youth Name ______Name for Badge ______Contact Harry Smith at [email protected].

1. Registration Fees (All fees are per person in U.S. dollars.) General Information After August 26, 2011 registrations will only be accepted on site. If your registration is not confirmed byAugust 26, 2011, your Delegate and speaker/moderator registration fees name will not appear on the final registration list. Registration Fees include all meals, receptions and events listed in the Program with include all functions in the official program and must be the exception of individually priced tours. Your organization’s dues must be paid to qualify for the member rate. paid by August 26, 2011 to appear on the registration list. All employees of an agency or organization are Early Bird Discount Through After August 26, 2011 considered “Delegates.” August 26, 2011 Registration Refund and Registration Type Member non-Member Member non-Member Cancellation Policy Regular Delegate o $850.00 o $1,150.00 o $950.00 o $1,250.00 Full registration refunds less $75 administrative fee Government Delegate* o $650.00 o $950.00 o $750.00 o $1,050.00 will be made if cancellation is received in writing by IBTTA before No refunds will be Speaker/Moderator o $400.00 o $400.00 o $400.00 o $400.00 August 26, 2011. issued after this date. Tours are subject to cancellation Exhibitor (floor only)** $400.00 $400.00 $400.00 $400.00 o o o o if minimums are not met. No refunds will be issued for Guest*** o $400.00 o $400.00 o $400.00 o $400.00 tour reservations cancelled after August 26, 2011. No Youth (under 13 yrs. old) o $200.00 o $200.00 o $200.00 o $200.00 refunds will be issued for no-shows. Substitutions are Media**** No Fee. Sessions only. Requires Approval. allowed at any time. Special Requirements registration Fee Subtotal $______If you have special meal or other requirements, please * Government rates apply to employees and/or members of governing body of international, federal, state, county, local and provincial governments. contact Kathleen Davis at [email protected]. ** This fee applies to all activities in the exhibit areas only. This fee is for exhibitors wishing to bring booth workers only. The fee does not include sessions, tours or outside events but it does include all meal functions and the Sunday evening event. *** Guest refers to a spouse or personal friend, not a business associate or staff member. Guest and Youth rate includes all meals, receptions and the Payment Summary Sunday evening event. 1. Registration Fees $ ______****Members of the credentialed media are welcome to attend sessions only and must check in at the IBTTA registration desk. Contact Wanda 2. Technical Tours $ ______Klayman at [email protected]. 3. Guest Tours $ ______Total Due $ ______2. Technical Tours (All fees are per person in U.S. dollars.) Please register by August 26, 2011 to guarantee participation. Tickets will be sold onsite but are subject to availability. Method of Payment # OF TICKETS PRICE AMOUNT I wish to use the credit card listed below: On the Road “BAG” o Visa o MasterCard o American Express Wednesday, September 14 • 2:00pm – 5:00pm ______$30.00 US = $______o Check enclosed Toll Collect’s GNSS System o Wire Transfer Pending Wednesday, September 14 • 2:00pm – 5:00pm ______$30.00 US = $______(Contact Harry Smith at [email protected]) 3. Sightseeing Tours (All fees are per person in U.S. dollars.) NOTE: If you would like to have your professional fees Please register by August 26, 2011 to guarantee participation. Tickets will be sold onsite but are subject to availability. billed separately from your personal fees, please contact Harry Smith at 202-659-4620 x10 or at [email protected]. # OF TICKETS PRICE AMOUNT Explore Berlin On a Bicycle Card Number Sunday, September 11 • 9:00am – Noon ______$55.00 US = $______Explore Berlin Via Tour Bus Exp. Date Sunday, September 11 • 9:00am – Noon ______$55.00 US = $______Name on Credit Card Private Tour of the Reichstag Sunday, September 11 • 1:30pm – 3:00pm ______$30.00 US = $______Authorized Signature (only if paying by credit card)

The New Berlin: Modern Architecture Billing Address if Different from Above Monday, September 12 • 2:00pm – 5:00pm ______$65.00 US = $______o I have read and understand the payment and cancellation policies Pleasure & Politics – Palaces of Potsdam outlined in the program. Tuesday, September 13 • 8:30am – 3:30pm ______$185.00 US = $______Signature ______Date ______Historic Berlin and Checkpoint Charlie Wednesday, September 14 • 2:00pm – 5:00pm ______$75.00 US = $______Registration Questions? Subtotal $______Contact Harry Smith, IBTTA Registrar, at [email protected] or (202) 659-4620, ext. 10 20 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany Sponsor Reservation Form Maximize your exposure to the tolling industry at IBTTA’s 79th Annual Meeting & Exhibition! 1. Choose Your Sponsorship Level GOLD ($15,000) SILVER ($12,000) All Sponsor Levels Include: • Listing, logo, and company description in All gold sponsors receive (2) complimentary All silver sponsors receive (1) complimentary final program delegate registrations. Choose one of the delegate registration. Choose one of the • Link on annual meeting page of the IBTTA following: following: o Closing Reception (Wednesday) website o Closing Event (Wednesday) • Acknowledgement from general session o o Coffee Station Coasters stage o Eco-Friendly Pens • Company logo on sponsor reel and IBTTA o Cyber Center o Hotel Key Cards website o Disposable Cameras • Prominent signage featuring company logo o Key Chains o Evening Reception with Exhibits • Complimentary distribution of company o Luggage Tag/Identifiers literature from registration area o Keynote Speaker (1) o Lunch in the Exhibit Areas (Monday) • Preliminary and final attendee registration list o Lanyards o Lunch in the Exhibit Areas (Tuesday) o Meeting T-Shirt Sponsor opportunities are available and o Printed Registration List (back cover) sell quickly. Choose your sponsorship o Portfolio o Notebook (4x6) today or contact Terri Lankford at o Printed Program Advertisement [email protected] or (202) 659-4620 (back cover) ext. 11 to create a customized package BRONZE ($6,000) for your company. o Production/AV Sponsor o Registration Bags Choose one of the following: To secure your sponsorship, return this form with payment to IBTTA. o USB Drive o New Member, First-Time Attendees, and Sustaining Members Reception o Water Bottles 1146 19th Street, NW, Suite 600, o Session Refreshment Breaks (Monday) – (2) Washington, DC 20036-3725 o Session Refreshment Breaks (Tuesday) – (2) Tel 202-659-4620 o Tour and Event Buses Fax 202-659-0500

2. Sponsorship Contact Information

Name______Title______

Address______

City______State______Zip______Country______

Business Telephone______Fax______Mobile Phone______

E-mail______Signature______

3. Sponsor Level and Payment Information

Sponsor Level: Method of payment: q Check q Wire Transfer Pending q Visa q MasterCard q American Express o GOLD ($15,000) (Contact Harry Smith at o SILVER ($12,000) [email protected])

o BRONZE ($6,000) Card Number Exp. Date

Name on Credit Card

Authorized Signature (only if paying by credit card)

Exhibit in Berlin! Meet your customers face-to-face and gain new business IBTTA 2011 Exhibits and Floor Plan during IBTTA’s 79th Annual Meeting and Exhibition. Decision makers from the toll industry will attend this exhibition, the only exhibition targeted directly to them. Intercontinental Hotel Their agencies operate vital transportation links, and (All booths measure 10 feet x 10 feet; approx 3 meters x 3 meters) they’re looking for the technologies, products and services you can provide. The Exhibit areas in the Intercontinental are located on the same level as the General Session and breakout rooms. The Wintergarden and Pavilion exhibit areas will be open for lunch on Monday and Tuesday as well as for a reception on Monday evening. Breakfast will be in LA Café and all areas will be open for exhibitors to conduct private meetings throughout the day. Complete, sign and return the Exhibitor Reservation Form on page 23 with required payment to secure your place in IBTTA’s exhibit area. Exhibit space will be assigned on a first-come, first-served basis, upon receipt of payment. For the best selection, reserve your booth today!

For more information, contact Terri Lankford at [email protected] or 202-659-4620 ext. 11.

Exhibitor Set-up documents are available online at www.ibtta.org/Berlin: 1. Exhibitor floor plan 2. Exhibitor reservation form (PDF) 3. Exhibitor information and Service Documents

IBTTA Main Host partner Exhibits Exhibits Wintergarden and Potsdam ii pavilion

SUNDAY, SEPTEMBER 11 SUNDAY, SEPTEMBER 11 8:00am – 5:00pm 8:00am – 5:00pm Set Up Set Up

MONDAY, SEPTEMBER 12 MONDAY, SEPTEMBER 12 9:00am – 7:30pm 9:00am-7:30pm (Evening reception with (Evening reception with exhibits: 5:30pm – 7:30pm) exhibits: 5:30pm – 7:30pm)

TUESDAY, SEPTEMBER 13 TUESDAY, SEPTEMBER 13 9:00am – 2:00pm 9:00am-5:00pm 2:00pm – 5:00pm 5:00pm-8:00pm Tear Down Tear Down

Lunch and the Monday Refreshment breaks and evening opening recep- the Monday evening tion will be held in this opening reception will be area. held in this area.

22 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany Exhibitor Reservation Form 1. Primary Contact Information Exhibit Information • Booth space measures 3m x 3m (10 ft. x Name of Exhibiting Company:______10 ft.) and includes background and side The following information should refer to the contact in charge of the exhibit and to whom all materials should be sent. Completing this form does not register the primary contact to attend the exhibition. A separate registration form must be rail, one draped table, two chairs, one completed by every person entering the exhibit area. wastebasket, and an ID sign. The exhibit Name______area is NOT carpeted and any additional furnishings or modular exhibits may be Title______ordered. Address______• Exhibitor information with order forms City______State______Zip______Country______and shipping instructions can be found Business Phone______Mobile Phone______online at www.IBTTA.org/BERLIN. E-mail______• Booth spaces are very limited and 2. Exhibit Space Selection Refer to floor plan when making booth selection assignments will be made by IBTTA on Booth number(s): 1st Choice______2nd Choice______3rd Choice______a first-come, first-served basis upon receipt of payment and a completed, Member No. of Booths:______10 ft. x 10 ft. (3m x 3m approx.) @ U.S. $3,000 = $______signed copy of this Exhibit Reservation Non-Member No. of Booths:______10 ft. x 10 ft. (3m x 3m approx.) @ U.S. $4,500 = $______Form. Booth assignments will be made by IBTTA on a first-come, first-served basis. All efforts will be made to accommodate booth preference but the Association reserves the right to make choices based on the best use of the available space and the entire Exhibitor Registration exhibit area. Full payment of the total cost of your space must accompany this form. You may send this contract by fax only if Information paying by credit card. Checks should be made payable to IBTTA. All fees must be in U.S. dollars and drawn on a U.S. bank. Payor must assume all bank fees. • Attendee registration is not included with the exhibit booth package. All 3. Exhibit Booth Personnel exhibit personnel must register using The $400 Exhibitor (floor only) fee applies to all activities in the exhibit area only and is for exhibitors wishing to bring booth workers. The fee does not include sessions, tours or outside events but it does include meal functions and the Sunday evening an official IBTTA Attendee Registration event. Exhibitors wishing to attend all functions should register as a full Delegate. Each exhibitor MUST complete an attendee Form (see page 20). registration form (see page 20). • Exhibitors registering prior to August 4. Payment Method 26, 2011 will appear in the advance q Check q Wire Transfer Pending q Visa q MasterCard q American Express registration list given to all Delegates. (Contact Harry Smith at [email protected]) • CANCELLATIONS: Please read the cancellation policy. It will be strictly Card Number Exp. Date enforced. Name on Credit Card

Authorized Signature (only if paying by credit card) FOR IBTTA USE ONLY 5. IBTTA Exhibit Terms and Conditions Booth Location Assignment:______1. Payment: Full payment is required before Exhibit Space will be reserved. All fees must be paid in U.S. dollars and drawn on a Date Space Confirmed:______U.S. bank. Payor must assume all bank fees. Date Payment Received:______2. Exhibitor Rate: Your organization’s 2011 IBTTA membership dues must be paid in full by time of reservation, to qualify for the member-discounted exhibitor rate. Payment Method:______3. Cancellation Policy. All Exhibit Space cancellations or reductions must be made in writing. Refunds are calculated as follows: Cancellation or reduction of Exhibit Space prior to August 15, 2011, a refund of 50% of exhibit space cost will be granted. Amount:______Cancellation of Exhibit Space after August 15, 2011, no refund will be granted. 4. Insurance. Exhibitor shall effect insurance coverage for all exhibit merchandise at site and in transit exclusive of business interruption insurance, if applicable, and IBTTA shall not be responsible for any loss or damage thereto, howsoever incurred. Fax completed form to: The Exhibitor must carry his own fire insurance and public liability insurance of not less than one million dollars and pro- 1+(202) 659-0500 vide proof of insurance to IBTTA prior to move-in. Please note the hotel may check for this when you move in, so be sure to have proof of insurance with you onsite. 5. Exhibit Set-Up/Tear Down: Installation and Dismantling of Exhibits may only be conducted during the time specified. 6. Exhibit Guidelines. IBTTA will follow the official Guidelines for Display Rules and Regulations as issued by the Interna- tional Association of Exposition Management. A copy of these rules may be requested from the IBTTA office. 7. Considerations. The playing of music or loud noises within the exhibit or display area is strictly prohibited. Signature of Agreement I have read the terms and conditions set forth in this contract (note terms below) and I have agreed to abide by these terms and conditions which form a part of this contract between our firm (Exhibitor) and the International Bridge, Tunnel and Turnpike Association.

Signature Date REGISTER TODAY! www.IBTTA.org/Berlin 23 1146 19th Street, NW, Suite 600 Washington, DC 20036 www.IBTTA.org

IBTTA 79th Annual Meeting & Exhibition Making the Difference September 11-14, 2011 InterContinental Hotel Berlin, Germany

e Early bird Registration $100 Discount. Register by August 26, 2011 e Many Thanks to Our Generous Platinum Plus Sponsors

Supporting the Entire 2011 IBTTA Education Series

24 IBTTA 79th Annual Meeting & Exhibition l Berlin, Germany