Annual Administration Report 2011 - 2012

CHAPTER-1 INTRODUCTION

1.1 PERIOD COVERED: This is the fiftyone Annual Administration Report of Karnataka State Road Transport Corporation covering the activities of the Corporation for the financial year 2011-12 i.e., from 1st April 2011 to 31st March 2012.

1.2 MANAGEMENT: The amended RTC Act 1982 provides for the Management of the Corporation by the Board of Directors. The Board of Karnataka State Road Transport Corporation as on 31st March 2012 consisted 16 Directors and one invitee. All the Directors have been appointed by the State Government.

1.3 ADMINISTRATIVE SET UP: During the year 2011-12, one new Depot has been commissioned at Mangalore-3 (Kuntikana) on 15-05-2011 attached to Managalore Division. A new Division has been formed at Putur on 01-07-2011 by bifurcating Mangalore and Mysore® divisions. As on 31-03-2012 KSRTC had 14 operating Divisions with 72 Depots under its jurisdiction besides 2 Regional Workshops, 3 Civil Engineering Divisions, one Printing Press, one Central Training Institute, 2 Regional Training Institutions and a Hospital.

1.4 PASSENGER AMENITIES AND FACILITIES: The Corporation has accorded high priority to provide increased amenities to the travelling Public. As on 31-03-2012, there were 141 permanent Bus Stations besides, 31 Rural Wayside Shelters and 105 City Pick-up Shelters. The long distance Express and non-stop Services were further augmented to meet the needs of the Travelling Public. In order to provide more comfort to the traveling public 565 Mofussil (NAL), 129 Grameena Karnataka Sarige, 202 City, 21 Rajahamsa, 47 Karnataka vaibhav, 43 Non A/C sleeper, 24 Carona (Ambari sleeper), 38 Volvo Multi axle and 10 Mercedez Benz Multi axle, totaling to 1079 new Buses were inducted during the year.

As on 31-03-2012, in all 1307 long distance routes were operated with route length ranging from 120 kms. to 1078 kms. The Corporation has operated 2708 Ordinary, 3141 Express, 2 semi deluxe, 331 Rajahamsa , 2 Rajahamsa A/C, 48 Rajahamsa CS, 4 Meghadoota, 8 Carona (Ambari), 20 Sheetal, 38 Non A/C Sleeper, 36 Carona Sleeper, 243 Airavatha (Volvo), 70 Multi axle (Volvo),10 Mercedez Benz, 10 Mercedez Benz Multi axle, 46 Volvo (city), 227 city, 38 Marcopolo, 94 Semi Low Floor and 61 Suburban Services as on 31-03-2012.

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1.5 OPERATIONAL EFFICIENCY: The Operational results of the vital parameters of 2011-12 compared to 2010-11 are as under: 1. Kms. operated increased to 9242.56 lakh during the year 2011-12 as compared to 8707.67 lakh in 2010-11. 2 The Corporation has achieved average vehicle utilization of 362 kms during 2011-12 as compared to 363 kms. of 2010-11. 3. Tyre Life during 2011-12 increased to 123759 kms. from 120036 kms. of 2010-11. 4. Fuel efficiency during 2011-12 in terms of KMPL has increased to 4.87 as compared to 4.85 which was achieved during 2010-11. 5. The rate of breakdowns per 10,000 kms has decreased to 0.04 during the year 2011-12 from 0.05 of 2010-11. 6. The rate of accidents per lakh kms. has decreased to 0.14 during the year 2011-12 from 0.15 of 2010-11. 7. Earning per kilometer (on Traffic Revenue) has increased to 2286.7 paise during the year 2011-12 from 2031.5 paise of 2010-11. 8. During the year 2011-12, the Corporation has made profit of Rs. 1941.41 lakh as against Rs. 6205.25 lakh profit made during 2010-11.

1.6 INDUSTRIAL RELATIONS: Five meeting was held between the Management and the Labour representatives during the year 2011-12 in order to resolve the issues and demands of the labour and to maintain harmonious relationship. There were no strikes reported during the year 2011-12.

The Corporation continued to extend all facilities to the workmen for the development of cultural and sports activities. The Corporation has also continued to extend medical, housing and other welfare benefits to its Employees.

1.7 ANNUAL OPERATING PLAN 2012-13: The Corporation formulated its Action Plan 2012-13 through which, steps have been taken to improve the performance efficiency. Norms have been fixed not only to bring down the cost of operations, but also to improve various operational parameters. The gist of the plan is as follows. 1. It is proposed to augment 350 Schedules. 2. It is proposed to achieve a KMPL of 4.89 3. It is proposed to achieve Vehicle Utilisation of 365 Kms. 4. It is proposed to achieve Tyre life of 132000 Kms. 5. It is proposed to add 919 new Vehicles to the existing Fleet by replacing 680 old Vehicles which are not fit for operation. - 2 - Annual Administration Report 2011 - 2012

6. It is proposed to operate 9832.53 lakhs Effective kms. 7. It is expected to earn Gross Revenue of Rs.244512.38 lakh. (excluding subsidy to be received from Govt.) 8. The Cost of operations is expected at Rs.248422.65 lakh. 9. The proposed Loss is Rs. 3910.27 lakh on Gross Revenue (excluding subsidy to be received from the Govt.) 10. It is expected to earn an EPKM of 2410.3 paise on Traffic Revenue. 11. The expected CPKM is 2526.5 paise. 12. It is contemplated to complete the Depot construction work undertaken at Sulya, Vijayanagar (Mysore), Hassan-2, Challkere and Udupi during 2012-13. 13 . It is planned to construct 8 new Bus Stations.

1.8. ANNUAL PLAN 2012-13: The total Capital Expenditure incurred by the Corporation during the year 2011-12 for its developmental activities was Rs.34565.42 lakh as against the proposed amount of Rs.34243.24 lakh. The Corporation has been able to build 1079 Bus bodies during 2011-12.

The programme of Capital Expenditure that has been proposed and actually incurred during the year 2011-12 are shown below. (Rs.in lakh)

Sl. Programme Proposed Actual no.

1 Land and Buildings 8500.00 8019.89

2 Passenger Buses & Dept.vehicles. 22900.00 23649.99

3 Environment Equipments 400.00 90.74

4 JnnURM works 0.00 1450.92 Plant, Machinery,Equipment, Computer 5 400.00 732.96 Hardware, Software and ETM’s etc. 6 JnnURM GEF-SUTP 2043.24 620.92

Total 34243.24 34565.42

The Corporation in its Budget Estimates 2012-13 has a Capital Expenditure programme of Rs.30545.40 lakh.

The Corporation has planned to avail loan of Rs.7500.00 lakh from the consortium of Banks and other Financial Institutions during the year.

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Annual Administration Report 2011 - 2012

CHAPTER-2 MANAGEMENT

2.1 COMPOSITION OF THE BOARD OF DIRECTORS: The Board of Karnataka State Road Transport Corporation consisted 16 Directors including Hon’ble Chairman and Hon’ble Vice-Chairman as on 31st March 2012. Out of 16 Directors, the Chairman and Vice-Chairman are non-official Directors. The remaining 14 Directors are Official Directors and among them one Director represents Central Government.

All the Directors are appointed by the State Government. The Metropolitan Commissioner, BMRDA, Government of Karnataka is being invited to attend the Board Meetings as ‘Invitee’ in terms of Section 19(a) of the BMRDA Act-1985.

2.2 CHANGE OF BOARD OF DIRECTORS DURING THE YEAR 2011-12: 1. Sri. P.B.Ramamurthy, IAS., Principal Secretary to Government, Transport Deptartment has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 05 ¸Á¸ÀA¸Éà 2012 dated: 29-02-2012 in place of Sri. M.K.Shankaralingegowda, IAS. 2 Sri. M.K.Shankarlingegowda, IAS., Commissioner, Bruhat Bangalore Mahanagara Palike has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 22 £À¸Á¸Éà 2011 dated: 13-12-2011. 3 Sri. T.Sham Bhatt, IAS., Transport Commissioner, Transport Department has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 18 ªÁF¸Éà 2011 dated: 28-07-2011. 4 Sri. K.R.Srinivasa, IAS., Managing Director, BMTC has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 07 £À¸Á¸Éà 2011 dated: 16-05-2011. 5 Sri. N. Manjunatha Prasad, IAS., Managing Director, KSRTC, has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 03 s¸Á¸ÀA¸Éà 2012 dated:25-01-2012. 6 Sri. Bijay Kumar Singh, IPS., Director(S &V), KSRTC, has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 109 s¸Á¸ÀA¸Éà 2011 dated:29-09-2011. 7 Sri. Nandan Singh, Deputy Secretary (Transport), Ministry of Road Transport and Highways, Government of India, New Delhi has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 227 s¸Á¸ÀA¸Éà 2011 dated:02-11-2011. 8 Sri. G.N.Shivamurthy, KAS., Managing Director, NEKRTC,has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 23 s¸Á¸ÀA¸Éà ªÁF¸Éà dated:19-08-2011. 9 Sri. S.Padmanabhan, Director(Finance) and Financial adviser, KSRTC has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 40 ¸Á¸ÀA¸Éà 2011 dated: 03-12-2011.

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With the above changes, the following is the composition of the Directors on the Board of K.S.R.T.C. as on 31-03-2012.

Sl. No. Name & Address Official / Non-official

1 SRI. R. ASHOKA, Hon’ble Minister for Home and Transport, CHAIRMAN Govt. of Karnataka and (Non-Official) Hon’ble Chairman, KSRTC., Central Office, Bangalore.

2 SRI. JAGGESH,

Hon’ble Vice-Chairman, VICE-CHAIRMAN KSRTC., Central Office, (Non-Official) Bangalore .

3 SRI. L.V.NAGARAJAN, IAS., DIRECTOR Principal Secretary to Government, (Official) Finance Department.,

Government of Karnataka,

Vidhana Soudha, Bangalore.

4 SRI. P.B.RAMAMURTHY, IAS., Principal Secretary to Government, DIRECTOR Transport Department, M.S.Buildings, (Official) Government of Karnataka, Bangalore.

5 SRI. BHARAT LAL MEENA, IAS., DIRECTOR Commissioner, (Official) Bangalore Development Authority, Bangalore.

6 SRI. I.S.N.PRASAD, IAS., DIRECTOR Principal Secretary to the Hon’ble Chief Minister, (Official) Government of Karnataka, Vidhana Soudha, Bangalore

7 SRI. M.K.SHANKARALINGEGOWDA, IAS., DIRECTOR Commissioner, (Official) Bruhat Bangalore Mahanagara Palike,

Bangalore.

8 SRI. T.SHAM BHATT, IAS., Transport Commissioner, DIRECTOR Transport Department, M.S.Bulidings, (Official) Government of Karnataka, Bangalore.

9 SRI. K.R.SRINIVAS, IAS., DIRECTOR Managing Director, (Official) BMTC, Central Office,

Bangalore.

10 SRI. N.MANJUNATHA PRASAD, IAS., DIRECTOR Managing Director, (Official) KSRTC, Central Office, Bangalore.

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11 SRI. BIJAY KUMAR SINGH, IPS., DIRECTOR Director (Security & Vigilance), (Official) KSRTC, Central Office,

Bangalore.

12 SRI. NANDAN SINGH, Deputy Secretary (Transport), DIRECTOR Ministry of Road Transport & Highways, Room (Official) No.141,Transport Bhavan, Sansad Marg, Government of India, New Delhi.

13 SRI. MAAZ AHMED SHARIFF, KAS., DIRECTOR Director (Personnel & Environment), (Official) K.S.R.T.C., Central Office, Bangalore.

14 SRI. G.N.SHIVAMURTHY, KAS., DIRECTOR Managing Director, (Official) NEKRTC, Central Office,

Gulbarga.

15 SRI. HEMARAJU, DIRECTOR Managing Director, NWKRTC., (Official) Central Office, Hubli.

16 SRI. S.PADMANABHAN, DIRECTOR Director(Finance) & FA, (Official) KSRTC., Central Office, Bangalore - 560 027.

1 SRI. YOGENDRA TRIPATHI,IAS., INVITTE Metropolitan Commissioner, BMRDA, Government of (Official) Karnataka,

No.1, Ali Asker Road,

Bangalore - 560 027.

2.3 NUMBER OF MEETINGS CONDUCTED, SUBJECTS PLACED AND RESOLUTIONS PASSED : During the year 2011-12, five meetings (including one continued meeting)of the Board of Directors have been conducted. 104 subjects have been placed before the Board and 99 Resolutions passed.

2.4 MAIN COMMITTEE: No Main Committee was constituted during the year 2011-12

Statement showing the information regarding the number of Board meetings attended by the Directors/Invitee during the year 2011-12 is shown in Schedule-A.

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CHAPTER-3 ADMINISTRATION

3.1 SET-UP: During the year 2011-12, a new Depot have been commissioned at Mangalore-3 (Kuntikana) on 15-05-2011 attached to Mangalore Division. To have more administrative convenience New Division Commissioned at Puttur w.e.f 01-07-2011 by bifurcating Mysore® and Mangalore divisions. B.C.Road, Putur ,Dharmastala depots attached to Mangalore division and Mercara depot attached to Mysore ® division has been transfered to newly formed Putur Division w.e.f 01-07-2011.

In continuation, Inter Model Transit Center (I.M.T.C) Construction work at Kuvempunagar and Ilawala have been completed and inaugurated on 09-04-2011 and 10-04-2011 respectively.

During the year 2011-12, the Awatar counter at Shantinagar which is under the administration control of Kempegowda Bus Station has been transferred and comes under the administration control of Bangalore (C) division with effect from 27-05-2011

With this, the Corporation had 72 Depots, 141 Bus Stations, 64 Control Points and 31 Rural Way side Shelters under its network of operations spread over in 15 Divisions (14 operating Divisions and one Bus Station Division) as at the end of 31-03-2012. The Divisionwise number of Depots, Bus Stations and Control Points and their details as on 31-03-2012 are furnished in Table –1 and Schedule-B respectively.

TABLE -1

Sl. No of No of Bus No of Control Division No. Depots Stations Points 1 Bangalore © 7 1 10 2 Ramanagar 6 8 5 3 Tumkur 6 16 6 4 Kolar 5 6 4 5 Chikkaballapura 5 8 8 6 MCTD 3 5 4 7 Mysore (Rural) 5 12 0 8 Mandya 6 13 6 9 Chamarajanagar 4 7 2 10 Hassan 5 16 0 11 Chikkamagalore 5 14 2 12 Mangalore 4 2 6 13 Putur 4 12 7 14 Davangere 7 15 2 15 KBS -- 6 2 TOTAL 72 141 64

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3.2. STAFF POSITION AND STAFF RATIO:

3.2.1) Staff position: The Corporation employed 36448 permanent employees as on 31-03-2012 as against 34019 employees as on 31-03-2011. The category-wise break-up of the total staff is given in Table-2.

TABLE-2

Sl. No. of Employees Category No. As on 31.03.2012 As on 31.03.2011 Regular employees a) Class-I and II Officers 358 363 b) Class-III and IV Officials: Drivers 11310 10434 Conductors 5398 5749 Drivers-cum-Conductor 8919 8015 Traffic Supervisors 1198 1144 Mechanical 6326 5321 Administration 2796 2853 Civil Engineering 57 52 Printing Press 86 88

Total Class-III & IV 36090 33656

Total Regular Employees (a+b) 36448 34019

The strength of Class-I & II Officers was 358and accounted for 0.98% of the total permanent staff of the Corporation. The ratio of Officers to staff was 1:101 as on 31-3-2012.

3.2.2) Recruitment: 1320 Driver-Cum-Conductors have been recruited during the year 2011-12.

3.2.3) Staff ratio: The total staff strength (regular) working in the Corporation was 36448 for operating 7137 schedules as at the end of the year. The Divisional staff ratio per schedule was 4.92. The overall staff ratio of the Corporation per schedule (including the staff employed at the Regional Workshops and other Central Units) increased from 5.08 as on 31-03-2011 to 5.11 as on 31-03-2012. The details of staff ratio as on the last day of the year under report with comparative figures for the previous year are given in Table-3. The Division-wise staff ratio details per Schedule/Vehicle held/Avg. Vehicles on road and Effective Kilometers performed per Employee per day are given at Appendix-5.

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TABLE-3

As on 31.3.2012 As on 31.3.2011 Sl. Units Staff Ratio Staff Ratio No. Staff Staff per Sch. per Sch.

1 Operating Divisions 35084 4.92 32659 4.88 2 Regional Workshops 600 0.08 588 0.09 3 Other Central Units 764 0.11 772 0.11

Total 36448 5.11 34019 5.08

As at the end of the year, there were 6465 Employees belonging to SC and 1729 Employees belonging to ST on the rolls accounting to 17.74% and 4.74% respectively to the total Employees. The category-wise working position of the SC and ST Employees in the Corporation as on 31-03-2011 is indicated in Table - 4. TABLE-4

Employees as on Employees as on 31-03-2011 Sl. 31-03-2012 Category No. Total SC ST Total SC ST

1 Class-I & II Officers 358 43 15 363 34 18 2 Class-III & IV Officials: a) Traffic: i) Drivers, Conductors & 25627 4451 1199 24198 4063 1239 Dr-cum-Crs. ii) Traffic Supervisors 1198 237 69 1144 229 60 b) Mechanical 6326 1135 389 5321 649 221 c) Administration & Others 2939 599 57 2993 595 127

Total 36448 6465 1729 34019 5570 1665

The Details of Male and Female employees in the Corporation during the year 2011-12 and 2010-11 is given in the Table -4a. TABLE -4a.

Running staff Driver/ Work Others Officers Year Cond/ shop Supervisors (Non Male Female Total (Admn.) Dri. Cum staff Supervisor) Cond.

2011-12 25627 6326 358 717 3420 33779 2669 36448

2010-11 24198 5321 363 669 3468 31704 2315 34019

3.3 TRAINING SCHEME AND FACILITIES: Training of employees belonging to various category including Officers has been continued in one Regional Training Institute, one Drivers Training Academy and one Central Training Institute of the Corporation during the year 2011-12. The details of the employees undergone training are as follows:

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¾ 10704 employees of different category have been trained at the training centres of the Corporation.

Apart from this,

¾ 166 Officers have been sent to different training agencies like CIRT, NPC, GRSP, IPE, DPE and NIPM etc., for training.

¾ Five officers have been sent to Dubai/Istanbul(Turkey) for study tour under ASRTU Corpus fund scheme, 5 officers have been sent to London and Germany for Study tour under KSRTC HRD fund ,one officer was sent to Switzerland for study tour under sponsorship by ICICI and 2 officers were sent to Singapore for study tour under sponsorship by Government of India.

¾ 195 students of BBM/MBA/MSW/M.Com/M.Sc/MFA/MCA have been trained in various Departments of the Corporation in Human Resources/Finance and other internship projects & field works.

¾ 707 private persons have been trained in HPV Driving on payment of fee.

3.4 DISCIPLINARY CASES AND THEIR DISPOSALS: The details of Disciplinary cases and their disposals during the year 2011-12 as compared to previous year are shown in Table-5.

TABLE – 5

Sl. Particulars 2011-12 2010-11 No.

No. of cases pending as on the last day 1 11485 13750 of the year

2 No. of cases detected during the year a) Conductors 37329 42322 b) Drivers 9096 8879 c) Driver-cum-Conductor 34303 20729 d) Other Staff 3378 4047

Total (a to d) 84106 75977

3 No. of cases finalized: a) Dismissed/ Discharged/ 518 490 Terminated/Removed b) Suspended {As a specific 124 68 punishment} c) Fined 35190 48151 d) Other punishments 49890 29533

Total (a to d) 85722 78242

4 No. of cases pending as on the last day of the year 9869 11485

Unit Heads are the Disciplinary Authorities for major punishment for Class – III & IV employees working in the units (excluding supervisory staff). The Depot Managers and other Divisional level Officers have continued to be empowered to impose minor penalties on Class-III & IV employees coming under their administrative control.

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3.5 RULES & REGULATIONS OF KSRTC: The following Rules/Regulations are in force in KSRTC. 1. KSRTC Gratuity Regulations (01-04-1957). 2. KSRTC Rules 1961. 3. KSRTC Employees Leave Rules 1964. 4. KSRTC Employees Contributory Provident Fund Regulations 1968. 5. KSRTC Employees Medical Attendance Regulations 1970. 6. KSRTC Servants Conduct & Discipline Regulations 1971. 7. KSRTC Servants Payment of Advance for Purchase of Motor Car/Cycle/Scooter & Bicycles Regulations 1976. 8. KSRTC Employees Promotion and Pay Regulations 1980. 9. KSRTC Cadre & Recruitment Regulations 1982. 10. KSRTC Employees Premature Retirement Regulations 1983. 11. KSRTC Employees Deputation outside India Regulations 1983. 12. KSRTC Employees Compulsory/Voluntary Retirement Regulations 1984. 13. KSRTC Employees Performance Appraisal Report Regulations 1985. 14. KSRTC In-service Recruitment Scheme 1997 with respect to class 11 post 15. KSRTC In-service Recruitment Scheme 2009 with respect to class 111 Supervisory post 16. Grant of Extra-ordinary Leave without Wages Scheme to the Employees of the Corporation.

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CHAPTER-4 OPERATIONS

4.1 NATIONALISATION SCHEME: During the year 2011-12, no new Scheme of Nationalization has been taken up. However, the repeal of Contract Carriages (Acquisition) Act 1976 by the Government allowing Private Operators to operate as Contract Carriages through out the State is continued.

4.2 OPERATIONS:

¾ Operational jurisdiction of the Corporation is 17 Districts in the State of Karnataka. ¾ Major part of the Operations is in rural area. ¾ Operated 7137 Schedules covering 2651127 kms per day as on 31-03-2012 as against 6697 Schedules and 2509248 kms as on 31-03-2011. ¾ Achieved a growth of 6.6% in Schedules and 5.7% in Schedule kms over previous year. ¾ In Mysore City 181 City/Suburban Services, 35 Volvo (city), 38 Marco Polo and 94 Semi low floor Services have been operated. Also during the year under report, 48 city services in Tumkur, 20 city services in Hassan and 22 city services in Davangere have been introduced

4.3 ROUTES, ROUTE KMs, SCHEDULES & SCHEDULE KMs: The Corporation has Operated 5554 Routes with an average Route length of 96.2 Kms as on 31-03-2012.

The details of Routes, Route kilometers, Schedules and Schedule kms. Operated as on 31-03-2012 with comparative figures of previous year are given in Table-6 and the Division wise details are given at Appendix-1. TABLE-6

Variation over previous As on 31st March Sl. Factor year No 2011-12 2010-11 Actual % age

1 No. of Routes 5554 5079* 475 9.4 2 Route kilometers 534255 481424* 52831 11.0 3 Avg. Route length (in kms.) 96.2 94.8* 1.4 1.5 4 No. of Schedules 7137 6697 440 6.6 5 Daily Schedule kms. 2651127 2509248 141879 5.7

*Revised

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4.4 INTER-STATE ROUTES: Operation of Inter-State Services on reciprocal basis has been continued during the year 2011-12 also. The details of Operation of Inter-State Services on reciprocal basis with the five neighbouring States are indicated in Table – 7. TABLE – 7

Sch. Kms. Sch. Kms. Total Sl. No.of No.of State operated operated out Schedule No Routes Schedules within the State side the State Kms.

1 Maharashtra 26 69 29586 12013 41599

2 Andhra Pradesh 165 476 125127 87638 212765

3 Tamilnadu 143 412 74686 90992 165678

4 Kerala 71 154 30550 33757 64307

5 Goa 12 28 10743 2261 13004

Total 417 1139 270692 226661 497353

4.5 CITY/ SUBURBAN SERVICES: City/Suburban Services have been operated in the City of Mysore. City services is also extended in the cities of Tumkur, Hassan and Davanagere during the year 2011-12. Operation of City/Suburban Schedules as on 31-03-2012 represented 3.70% of the total Schedule kms. In Mysore 123 City, 67 Sub-Urban, 35 City Volvo, 38 Marcopolo and 94 Semi Low Floor Services have been Operated during the year. The extent of City/Sub-Urban Operations by the Corporation as on 31-03-2012 is indicated in Table-8. TABLE – 8

Sl. As on 31.03.2012 City No. Routes Route kms Schedules Schedule kms.

1 Mysore 154 2506 351 81579 2 Tumkur 16 154 48 9255 3 Hassan 19 171 20 3573 4 Davanagere 11 113 22 3717 Total 200 2944 441 98124 %to total services 3.6 0.55 6.18 3.70

4.6.0 MOFUSSIL SERVICES : Mofussil Services operated by the Corporation have been scheduled to cover 2553003 Kms daily as at the end of the year under report, which formed 96.30% of the total Operations. Besides the Operation of Ordinary Services in rural area, the Corporation also operated some of the Services as Express, semi deluxe, Rajahamsa, Rajahamsa A/C, Karnataka Vibhav ,Sheetal, Meghadoota, Carona (Ambari), Carona Sleeper, Non A/C Sleepear, Airavatha (Volvo), Multi axle(Volvo) and Mercedez Benz Services. The extent of such Operations as on 31-03-2012 are shown in Table –9.

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TABLE – 9 % to total Sl. Schedule % to total Type of service Mofussil No. kms. Operations services 1 Ordinary 847882 33.21 31.98 2 Express 1310274 51.32 49.42 3 Semi Deluxe 1374 0.05 0.05 3 Rajahamsa 144995 5.68 5.47 4 Rajahamsa A/C 1140 0.05 0.04 5 Karnataka viabhav 24348 0.95 0.92 6 Sheetal 9643 0.38 0.36 7 Meghadoota 1088 0.04 0.04 8 Carona (Ambari) 2156 0.09 0.08 9 Carona sleeper 15872 0.62 0.60 10 Non A/C sleeper 14988 0.59 0.57 11 Airavat (Volvo) 114366 4.48 4.32 12 Multi Axle (Volvo) 59993 2.35 2.26 13 Mercedez Benz 4884 0.19 0.19 Total 2553003 100.00 96.30

4.6.1 Long Distance and Night Services: The Corporation continued to operate long distance Services providing direct and quick Transportation between Bangalore and various District Headquarters and other important places within the State and in the neighbouring States. 1153 long distance Routes with Route length ranging from 120 Kms to 1078 kms has been in Operation as on 31-03-2012. Some of the long distance Services have been operated as night Services connecting all District Headquarters besides other important places in and outside the State.

4.6.2 Express and Non- Stop Services : Express Services are continued to be operated by the Corporation with limited number of stops to provide quick and direct Transport Facility with Fare slightly higher than the Ordinary Services with a view to reduce journey time and avoid change over. Non-stop Services have also been continued to be operated on selected routes where direct passengers are more to reduce the journey time, which also cause savings on staff cost as these Services are operated without Conductors. Example Bangalore - Mysore, Bangalore-Tumkur, Bangalore - Kolar, Bangalore - KGF and Bangalore – Chennai etc., totaling to 81 Services as on 31-03-2012. 3141 Express Services have been operated covering 1310274 kms. daily accounting 49.42% of the daily kms. operated on Mofussil Routes by the Corporation.

4.6.3 Premier Services: To meet the needs of affluent sections of the Travelling Public and also to provide a comfortable journey particularly during night, the Corporation has operated Premier Services such as Rajahamsa , Rajahamsa A/C, Karnataka vaibhava, Sheetal, Carona (Ambari), Carona Sleeper, Meghadoota and Airavatha (Volvo) Multi Axle (Volvo) and Mercedez Benz Services. 2 Semi deluxe,20 Sheetal, 331 Rajahamsa,

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2 Rajahamsa A/C, 48 Karnataka Vaibhava, 4 Meghadoota, 38 Non A/C Sleeper, 8 Carona(Ambari), 36 Carona sleeper, 243 Airavatha (Volvo), 70 Volvo Multi Axle,10 Mercedez Multi axle,10 Mercedez Benz and 46 Volvo (city) Services have been in Operation as on 31-03-2012.

4.7 Public Private Partnership : Private agents are appointed to Book Tickets in advance through computerized and manual system in Karnataka and nighbouring States of Tamilnadu, Kerala, Goa, Maharashtra, Andhra Pradesh and Pondicherry.

4.8 FARE STRUCTURE: During the year 2011-12, Bus Fares have been increased by 6.95% w.e.f 25-06-2011 The details of Fare Structure is furnished in Schedule-‘ C’.

4.9 ADVANCE BOOKING & RESERVATION FACILITIES: To enable the Passengers to avail Ticket at their locality the Scheme of Advance Booking and Reserva- tion Facilities have been brought in by the Corporation.

There were totally 672 such Reservation Counters out of them 170 Counters (17 run by the Corporation, 137 run by the Private Agents and 16 by Bangaloreone) were at Bangalore alone covering all extension areas of Bangalore. In other places of Karnataka there were 297 Counters (61 run by the Corporation and 236 run by the Private Agents) and 205 Counters (11 run by the Corporation and 194 run by the Private Agents) outside the State of Karnataka for facilitating the General Public to reserve their Seats in Advance for their journey where the Traffic Generation is considerably high. Advance Booking of Tickets Facility has been available with full Fare plus the Reservation Charge of Rs.5/- per Seat for Fare less than or equal to Rs. 200/- and Rs.10/-for Fare more than Rs.200/-. The system of Booking of Seats 30 days in advance at the window booking Counters in Bus Stands and Private Reservation Counters has been continued. During the year 2011-12 total no of seats booked through AWATAR is 7360312 and earned revenue of Rs.32630.00 lakh and it was 6610891 and earned revenue of Rs.26537.00 lakh during the corresponding previous year period 2010-11. The average seats booked and revenue realized per day from AWATAR advance reservation system during the year 2011-12 is as under.

Avg. no. of seats Avg. Factors booked/day revenue/day

Total Bookings 20110 89.15 lakh

E-Booking 5347 29.64 lakh

4.10 PROGRESS OF OPERATIONS: The Corporation continued further consolidation of existing Services. Divisionwise achievement in the key area of Operations are furnished in Appendix-2. Some salient features are summarized in the following paragraphs.

- 17 - Annual Administration Report 2011 - 2012 a) Kms covered: The details regarding Kms operated with comparative figures of the previous year are shown in Table – 10.

TABLE – 10

Variation over Sl. Period Particulars previous year No. 2011-12 2010-11 Actual %age

1 Kms.operated: (in lakh) a)Gross 9691.56 9093.10 598.46 6.03 b)Effective 9242.56 8707.67 534.89 6.14 c) Dead 449.00 385.43 63.57 16.49

Percentage of Dead Kms.to 2 4.86 4.43 0.43 9.71 Effective kms.

3 Avg.daily Service kms. (in lakh) 25.25 23.86 1.39 5.83

The total Service kms operated during 2011-12 is 9242.56 lakh as against 8707.67 lakh Kms operated during 2010-11. The average Daily Service kms increased by 5.83% i.e. from 23.86 lakh kms to 25.25 lakh Kms during 2011-12. The percentage Dead kms to Effective kms for the year 2011-12 was 4.86 as compared to 4.43 of 2010-11. b) Vehicles & Passengers Travelled : The details of Vehicles held in the operating Divisions (including Private Vehicles) and their Utilization during the year 2011-12 with comparative figures of the previous year are shown in Table-11.

TABLE-11

Variation over Sl. During the year Particulars previous year No 2011-12 2010-11 Actual %age Avg.no.of Buses held in the 1 7580.8 7131.3 449.5 6.30 operating Divisions

2 Avg.no.of Buses on road. 6969.1 6576.6 392.5 5.97

%age Fleet Utilization 3 91.9 92.2 -0.3 -0.32 (on operational Fleet). Avg.Vehicle Utilization (in Kms.) 4 a) Gross 380 379 1 0.26 b) Effective 362 363 -1 -0.28 5 Avg. seating capacity 52.0 52.0 -- --

Total no. of Passengers 6 8866.71 8076.61 790.10 9.78 carried (in lakh)

Avg.no.of Passengers 7 24.23 22.13 2.56 11.6 carried/day (lakh)

- 18 - Annual Administration Report 2011 - 2012

The average number of Buses held by the Divisions rose from 7131.3 to 7580.8 The average number of Buses on road also increased by 392.5 or 5.97% i.e. from 6576.6 during 2010-11 to 6969.1 during 2011-12. The percentage Fleet Utilization decreased to 91.9% during 2011-12 from 92.2% of 2010-11. The average Vehicle Utilization on Gross kms per day increased to 380 Kms. from 379 kms and on Effective kms it has decreased to 362 from 363 which was in 2010-11. The Divisionwise analysis of Vehicles held and Fleet Utilization is shown in Appendix-4. The average Seating Capacity stood at 52.0 in 2011-12.The total number of Passengers carried increased to 8866.71 during 2011-12 from 8076.61 lakh during 2011-12. The average Passengers carried per day too increased from 22.13 lakh to 24.23 lakh. The Divisionwise details of Breakdowns, Accidents, Regularity and Passengers traveled particulars are shown in Appendix-8. a) Luggage and Parcel Transport: The Luggage rate charged for Luggage booked by crew in the year 2011-12 is as below. Personal Luggage upto 30 Kgs has been allowed free of charge per Adult Passenger and 15 Kgs per Child Passenger. The Luggage in excess of these limits has been charged at the rates given below.

i) Luggage rates : 50 ps. per unit of 20 kgs upto two stages or part thereof subject to a minimum of Re.5.00.

ii) Newspapers : 75 ps. per unit of 5 kgs. or part thereof irrespective of distance. b) Cloak Rooms and Catering Establishments: Cloak Room Facilities have been provided at some important Bus Stations with the objective of enabling the Travelling Public to keep their Luggage in safe custody. Articles of Baggage have been accepted for safe custody as per the rates shown below:

Sl. Particulars Per Package (Rs.) Locker (Rs.) No.

Upto 30Kgs. for a span of 12 hours (Suitcase, I 2.00 5.00 Trunks, Bedding, etc)

II For next 12 hours or part thereof 3.00 6.00

III For each subsequent 12 hrs. 5.00 8.00

Basic amenities such as Toilets, Drinking Water etc., have been provided in all the Bus Stations constructed and maintained by the Corporation.

There were 111 Refreshment Rooms, 23 Tea Stalls, 14 Cloak rooms and 904 other Commercial Establishments provided to cater to the needs of Traveling Public. The details of Amenities and Facilities provided as on 31-03-2012 with comparative details as on 31-03-2011 are given in Table-12.

- 19 - Annual Administration Report 2011 - 2012

TABLE – 12

Sl. As on Amenities No. 31-03-2012 31-03-2011 Bus Stations 1 a) Permanent 141 133 b) Temporary/Control points 64 42 2 Rural Wayside Shelters 31 31

3 City Pickup Shelters 105 105

4 Refreshment Rooms 111 101

5 Tea Stalls 23 13

6 Cloak Rooms 14 13 Others (Stalls for Soft Drinks, Fruits, Pan 7 904 847 Beeda, Books and Stationery etc.,) e) Casual Contract Services:- In addition to regular Passenger Services, the Corporation has provided Buses to Public on Contract Basis on payment of prescribed charges based either on Kms. or on Duration. The Corporation also extended concessional rates to bonafide Students for educational purpose. The rates existed for Hiring of Buses on Causal Contract as on 31-03-2011 are furnished in Schedule –D. f) Concession/Season Passes & Free Passes: Concessions extended by the Corporation to different categories of the Travelling Public/Students are detailed below.

1. Student Bus Passes : The maximum distance for issue of Student Bus Pass from residence to School/College is 50 kms.

i. Primary School Students Free for 10 months (upto 50 kms.) upto VII standard ii VIII, IX & X standard Rs.350/- for 5 months (upto 50 kms.) school (Boys) students. Rs.700/- for 10 months ( “ ) iii VIII, IX & X standard Rs.265/- for 5 months (upto 50 kms.) school (Girls) students. Rs.525/- for 10 months ( “ ) iv College students Rs.550/- for 5 months (upto 50 kms.) Rs.1100/- for 10 months “ v I.T.I. students Rs.675/- for 6 months (upto 50 kms.) Rs.1350/- for 12 months “ vi College students (Professional) Rs.700/- for 5 months (upto 50 kms.) Rs.1400/- for 10 months “ vii Evening college/Ph.D., students Rs.1400/- for 10 months (upto 50 kms.) viii Processing charges Rs.60/- per pass each time

- 20 - Annual Administration Report 2011 - 2012

2. 50% Concessional Travel Facility to the Drama Troupes/Yakshagana Troupes sponsored by the Karnataka Sangeetha Nataka Academy.

3. Free passes to Olympians, Para Olympians and Arjuna awardees to travel in KSRTC buses.

4. Free bus passes issued to National Showrya Prashasti award winning children’s upto the age of 18 years.

5. Free Travel Facility to all Freedom Fighters in Rajahamsa Buses also, within and outside the State. For Freedom Fighters aged 75 years and above, Free Travel is allowed along with a Companion.

6. Concessional Travel Facility has been extended to all the Physically Handicapped persons (for all four Corporations) within the State with a restricted travel upto 100 kms from the address given by them.

7. Free Travelling coupons of Rs.2000/- will be given to Wife/ Widows of Freedom Fighters to travel with in and out side the State

8. 25% Concession in Fare for Senior Citizen of age 65 years and above.

9. Free Travel Facility to the totally Blind persons to travel within the State of Karnataka.

10. Free Traveling Facility to Ex-MLAs & MLCs to travel within and outside Karnataka in any Bus along with a Companion.

11. Free Traveling Facility to sitting MLAs & MLCs to travel within the State of Karnataka. They are issued with a Gold Card on production of which they can travel in any type of Bus within the State.

12. Monthly passes to working Journalists at the rate of Rs.10/- per pass per month in City/Suburban Services without restriction on the number of Trips.

13. Free passes given to Accredited Journalists working in their district and Bangalore based Journalists are permitted to travel throughout the state in all type of buses including Volvo.

14. Home Guards (in uniform) are allowed to travel free in City Services while on duty.

15. In Mofussil Services, Commuters with monthly passes are allowed to travel in a month by paying an amount equivalent to 20 round trips Fare of Ordinary Services between any two Destinations, subject to a maximum distance of 149.5 Kms.

16. Weekly Passes under the name of Freedom Tickets are made available for travel within the State in different category of Buses for an entire week (7 days). Freedom Ticket holders of Rajahamsa Bus can travel outside the State also. The rates applicable are given below.

Peak Months- Apr, May, Other Months in the Type of Vehicle Jun, Oct & Dec (in Rs.) year (in Rs.)

Adult 1000 900 Ordinary/ Karnataka Sarige Child 550 500

Adult 1900 1700 Rajahamsa- Executive/Semi-sleeper Child 1000 900

- 21 - Annual Administration Report 2011 - 2012

17. 3-4 days Passes under the name of Suvarna Karnataka are available for Travel within the State in different category of Buses for 3 days in the peak days of the week i.e. Friday, Saturday and Sunday. Likewise 4 days in non peak days of the week i.e. Monday, Tuesday, Wednesday and Thursday. The rates applicable are given below.

SL.No Type of Bus Type of pass Rate (In Rs.) 3 Days 600/- 1 Ordinay/Express 4 Days 600/- Sheetal 3 Days 700/- 2 (A/C Karnataka sarige) 4 Days 700/- 3 Days 800/- 3 Rajahamsa 4 Days 800/-

18. Daily Passes have been introduced for the first time in KSRTC for Commuters of Mysore City for Travel in City Services. The pass priced at Rs.35/- each is valid for a day upto midnight.

19. Chartered Contract Services have been given to Schools/Colleges/Industrial establishments/Private facto- ries and Educational institutions at the following rates.

Sl. Rate per Type of Bus No. km(Rs.)

1 Mofussil (Ordinary) 22.00

2 Karnataka Sarige 24.00

3 Semi low floor 25.00

4 Rajahamsa(0800 hours to 2000 hours) 30.00

5 Volvo 58.00 For Schools: Discount of Rs.2/- per km on the above rates For Colleges: Discount of Re.1/- per km on the above rates g) Concession for KSRTC Employees: i) All KSRTC Class-III & IV Employees working at places where City Services have been operated are issued with Free Passes to report to the place of work and return to their home as per the Industrial Truce Settlement.

ii) Free Passes without restriction of distance have been issued to all Employees and their families once in a year to Travel to any place in Buses operated by KSRTC. iii) All School and College-going children of KSRTC Employees have been issued with Free Pass to attend Schools and Colleges in City and Mofussil Services. h) Public Complaints: 355 Public Complaints have been received during the year. The rate of Public Complaints per lakh Passengers was 0.15 during 2011-12. All Complaints received from the Public are carefully investigated and suitable action taken wherever warranted.

- 22 - Annual Administration Report 2011 - 2012

Suggestions received from the Commuters for improvement of the Services have been always given due consideration and appropriate action taken to implement them wherever such suggestions are acceptable. i) Special Services for Jathras/Fairs: Corporation has operated Special Services on occasions like Fairs, Jathras, Religious/Cultural/ Social celebrations etc., in all operating Divisions to cater to the increased Transport needs. During the year 2011-12, Special Services have been operated on 45 occasions covering 23.06 lakh kilometers and realised an amount of Rs.627.98 lakh achieving an EPKM of 2723.2 paise. j) Quality of Services: The performance particulars with regard to Quality of Services provided during the year 2011-12 with comparative figures for the previous year are furnished below in Table –13. The Division-wise analysis is indicated in Appendix – 8.

The overall rate of Breakdowns per 10000 kms was 0.04 and rate of Accidents was 0.14 per lakh kms.

TABLE – 13

Sl. No. Particulars 2011-12 2010-11

%age Regularity 1 a) Departures 96.1 95.3 b) Arrivals 96.5 95.9

2 Breakdowns per 10000 Kms. 0.04 0.05

3 Accidents per lakh Kms. 0.14 0.15

The Accident details for the year 2011-12 compared to 2010-11 are shown in Table –14. TABLE-14

Sl. No. Nature of Accident 2011-12 2010-11

1 Fatal 255 233

2 Major 187 197

3 Minor/Insignificant 837 848 1279 1278 Total

Rate per lakh kms. 0.14 0.15 4 No of Fatalities 350 292

5 No of persons injured 1770 1758

- 23 - Annual Administration Report 2011 - 2012

4.11 PASSENGER AMENITIES :

1. For the benefit of Traveling Public, KSRTC has opened Advance Reservation Counters in all Bus Stations located at the jurisdictional District and Taluk Headquarters within the State and neighboring States.

2. Long distance Services are operated from MCTC Bus Stand, Shantinagar Bus Stand and Byappanahalli Bus Stand (NGEF) to decongest Kempegowda Bus Stand, also pickup points are provided in 25 places in Bangalore, 3 places in Mysore and one place in Mangalore.

3. Concessional Passes are issued to Students and Physically Handicapped Persons.

4. Free Passes are issued to Blind and Freedom Fighters.

5. Passengers can book their Tickets upto 30 days in advance. It has made a provision to book the ticket round the clock.

6. Booking of tickets can be made in the counters opened in neighboring states of Tamilnadu (75) , Kerala (39) , Andhra Pradesh (38) , Goa (7), Maharashtra (44) and Pondicherry (2).

7. AWATAR (Any Where Any Time Reservation) System continued for advance booking of seats through- out the state of Karnataka and also important places in the neighboring States. Totally, there are 672 Booking Counters out of which Bangalore City alone has 170 such Counters (Including 16 counters of Bangalore ONE).

8. Seats Booking through Internet has been continued.

9. It has provided “A/C waiting lounges” in Mysore Road Satellite Bus Station and Shantinagar Bus Station to provide better facility to the travelling public of premier service.

10. To facilitate passengers Mobile ticket booking e-booking are introduced.

11. Arrangements have been made for booking of tickets in Bangalore through “Bangalore one” centers (e-governance project of Government of Karnataka). Presently, Bangalore one is booking tickets at 60 of their centers in Bangalore city.

12. To expand the franchisee network and to attract more number of applicants , the minimum qualification is relaxed from Degree to SSLC. The minimum education qualification criterion for places outside the state is removed.

13. Apart from from Online AWATAR it was appointed manual booking agents at 8 selected places in and outside the state to compete with private operators. These agents are generally located in interior places and get passengers to our buses.

14. Pickup points have been provided under AWATAR system at various places in Bangalore, Mangalore, Mysore, Chikkaballapur, Bidadi and various Inter-state places such as Mumbai, Pune, Shirdi, Hydrabad, panjim, Madagao, Puducherry,Coimbatore and Aleppy etc.

- 24 - Annual Administration Report 2011 - 2012

15. A Cell has been established at KSRTC , Central office to provide support to the franchisees, redressal of passenger grievances regarding bookings, e-booking transactions and enquiries about mobile bookings.

16. Discount of 10% on return Journey Fare has been allowed, if both “onward and return” Journey booked simultaneously.

17. Group Discount of 5% on Fare has been given, if 4 or more number of seats have been booked in a single Ticket.

18. 50% concession in the Fares for Artists of Drama/Yakshagana troupes to participate in programmes approved by the Karnataka Sangeetha Nataka Academy.

19. Monthly Season Passes introduced-amount equivalent to 20 days paid for 30 days Journey.

20. Free Transport Facility to passengers having Reservation Tickets to Travel from their locality to the Bus Station 2 hours before the Departure of Bus in City Services.

21. Fares are reduced during day time for selected Services.

22. Promotional Fares are charged on selected routes to maintain parity with Private Operators and attract Passengers to Travel in KSRTC Buses.

23. Loaders are appointed at Mangalore, Puttur, Mysore ®, Chamarajanager, Mysore (U),Chikkaballapur and Kolar divisions. to solicit passengers to board KSRTC Buses, assist them to load/unload Luggage, inform about the Departures etc. in view of severe competition with Private Operators.

24. Confirmation/cancellation/service cancellation information will be communicated to passengers through SMS.

25. To encourage e-bookings the convenience fee (payment gateway charges) is being reduced from 2.5% of the fare to Rs. 10/- per seat.

26. Telephone/Mobile numbers of the advance booking passengers are being printed on the trip sheets provided to conductor so as to contact passengers in needed.

27. Reservation of 10% Commercial Stalls to Physically Handicapped persons.

28. Accident Relief Fund - payment of Rs.2.50 lakh as compensation to the Dependent of the deceased Passenger of KSRTC Bus involved in an Accident, in addition to the regular Compensation awarded by MACT.

29. Stationing of KSRTC Rescue Wagons on the Highways with Medical Facility to

shift the accident victims to the nearest Hospitals.

30. Advance reservation for KSRTC,NWKRTC ,NEKRTC and BMTC services can be done through Bangalore ONE counters also.

- 25 - Annual Administration Report 2011 - 2012

31. Reserved seats for Lady Passengers in City, Suburban, Ordinary and Express Services. 14 seats have been reserved in City and Suburban Services and 9 seats in Moffusil Services like Ordinary and Express Services. Two Seats have also been reserved for Lady Passengers in Semi-Deluxe and higher class of Services having Advance Reservation Facility.

32. Reserved two Seats for Physically Challenged Passengers in Ordinary and Express Services where there is no Advance Reservation Facility.

33. Free bus passes issued to National Showrya Prashasti award winning children’s upto the age of 18 years.

*****

- 26 - Annual Administration Report 2011 - 2012

CHAPTER-5 AUTO ENGINEERING

5.1 FLEET POSITION: KSRTC has added 1079 new Vehicles to its Fleet and scrapped 716 Vehicles which were not fit for operation during the year 2011-12. Thus, as on 31-03-2012 the Fleet strength of the Corporation stood at 7749. The number of Departmental Vehicles such as cars, jeeps, trucks, cranes, vans, etc., held by the Corporation as at the end of the year 2011-12 was 304

Makewise Fleet held as at the end of the year 2011-12 is given in Table – 15. These Vehicles have been operated by 72 Depots of 15 Divisions (14 operating divisions and Bus station) and 13 Divisional Workshops at respective Division Headquarters where in heavy body repair, F.C. renewal, reconditioning of major aggregates and processing of Tyres etc. have been attended to. Volvo Vehicles have been maintained by the Corporation itself.

TABLE-15

Sl. Vehicles held as on Particulars No. 31-03-2012 31-03-2011 1 Registered passenger buses

a) Leyland 2162 2117 b) Tata 4957 4708 c) Swaraj Mazda (Mini) 16 47 d) Volvo/volvo city/volvo M-axle 426 379 e) Carona 48 24 f ) Marcopolo 41 41 g) Mercedez Benz/Multi axle 20 10 h) Semi low floor 79 79

Total (a to f) 7749 7405 2 Departmental vehicles

a) Cars/Vans 86 74 b) Jeeps 75 81 c) Trucks 83 97 d) Others (Water tankers, Wrecker, Ambulance, 60 73 Training bus, Cranes, Motor cycles,etc.) Total (a to d) 304 325

Note : Including 24 Vehicles ( Tata-13,leyland-3 and Volvo-8) held at RWB and 11 Vehicles (Tata- 8, leyland -1and 2 Volvo) held at RWH.

The makewise and unitwise break-up of Passenger Buses is furnished in Appendix-3. The make wise, age-wise composition of vehicles in terms of kms. performed including Private Vehicles is depicted in Table-16.

- 27 - Annual Administration Report 2011 - 2012

TABLE-16

Age Swaraj Mercedez Carona Semi low Marco Sl. Leyland Tata Volvo Total (in lakh Mazda Benz (Ambari) floor polo No. kms.) No. % No. % No. % No. % No. % No. % No. % No % No. %

1 0-1 374 17.3 385 7.8 21 5.0 0 0.00 4 20.0 20 41.7 0 0 0 0 804 10.4

2 1-2 296 13.7 376 7.6 44 10.6 3 18.8 6 30.0 8 16.7 34 43.0 41 100.0 808 10.5

3 2-3 148 6.9 587 11.9 29 7.0 8 50.0 10 50.0 7 14.6 45 57.0 0 0 834 10.5

4 3-4 66 3.1 472 9.6 48 11.5 3 18.8 0 0 9 18.7 0 0 0 0 598 7.7

5 4-5 85 3.9 742 15.0 32 7.7 2 12.4 0 0 4 8.3 0 0 0 0 865 11.2

6 5-6 255 11.8 1029 20.8 16 3.8 0 0.00 0 0 0 0 0 0 0 0 1300 16.9

7 6-7 506 23.4 971 19.7 17 4.1 0 0.00 0 0 0 0 0 0 0 0 1494 19.4

8 7-7.5 258 12.0 274 5.6 29 7.0 0 0.00 0 0 0 0 0 0 0 0 561 7.3 7.5 & 9 170 7.9 100 2.0 180 43.3 0 0.00 0 0 0 0 0 0 0 0 450 5.8 above Overall 2158 100.0 4936 100.0 416 100.0 16 100.0 20 100.0 48 100.0 79 100.00 41 100.0 7714 100.00 Age in lakh 4.42 4.46 6.66 2.44 1.87 1.74 2.07 1.58 4.50 km.

Note : Excluding 24 Vehicles ( Tata-13 , 3 leyland and 8 Volvo) held at RWB and 11 Vehicles (Tata-8, leyland-1 and 2 Volvo) held at RWH.

5.2 PURCHASE OF CHASSIS: KSRTC has placed purchase orders for supply of 650 chassis during the year 2011-12, in addition to 76 chassis outstanding against the previous years PO. Further 100 WB BS-1V chassis have been diverted to BMTC.

The following Table -17 depicts details of orders placed supplied and outstanding against the purchase orders. TABLE-17

Outstanding Ordered Received Outstanding Diverted to Make as on during Total during as on BMTC 31-03-2011 2011-12 2011-12 31-03-2012

Tata 76 0 0 76 76 0

Leyland 0 650 100 550 523 27

Total 76 650 100 626 599 27

5.3.1 PERFORMANCE OF VEHICLES, ASSEMBLIES AND TYRES. Table-18 shows the overall performance of Vehicles, Assemblies and Tyres (excluding Private Vehicles) during the year as compared with the previous year. The details of Divisionwise Performance of Fuel, Engine oil KMPL and Tyres are indicated in Appendix-6.

- 28 - Annual Administration Report 2011 - 2012

TABLE-18

Sl. Particulars 2011-12 2010-11 No. Average age of Vehicles as on 1 st 4.50 4.18 31 March (in lakh Kms.) Average age of Vehicles as on 2 3.35 3.20 31st March (in Years.) % of Vehicles aged more than 3 4.70 3.82 7.50 lakh kms. Average vehicle utilisation 4 a) On Gross Kms. 380 379 b) On Effective Kms. 362 363

5 % Fleet utilisation a) Divisional fleet 91.9 92.2 b) Overall fleet (including Regl.Workshops) 91.4 91.8

6 % Vehicles off road during the year

a) Operating divisions 4.4 5.0 b) Overall (including Regl.Workshops) 4.4 4.9

7 Rate of Breakdowns per 10000 Kms. a) Mechanical 0.03 0.04 b) Other failures 0.01 0.01 c) Total 0.04 0.05

8 KMPL ( HSD) 4.87 4.85

9 KMPL (Engine Oil Top up) 13240 10832

Average life of Tyres (Kms.)

a) New Tyre life 50343 43898

10 b) Retreaded Tyre life 22293 22176

c) Total Tyre life 123759 120039

d) Retreadability factor 3.45 3.58

11 Average Battery Kms.(in lakh) 2.96 3.02

12 Average Engine Kms.(in lakh) a) New 5.98 5.73 b) Reconditioned 1.42 1.57

13 Average FIP Kms. (in lakh) a) New 4.18 4.02 b) Reconditioned 1.52 1.06

- 29 - Annual Administration Report 2011 - 2012

5.3.2 BREAK-DOWNS: The overall rate of Breakdowns per 10,000 Kms. is 0.04 during the year 2011-12 and it was 0.05 during 2010-11. The cause-wise analysis of Breakdowns is shown in Table-19.

TABLE-19 No. of Sl. % to total Rate per 10000 Kms Systems Breakdowns No. 2011-12 2010-11 2011-12 2010-11 2011-12 2010-11

1 Electrical 184 210 4.73 4.75 -- --

2 Engine (Power) 281 354 7.22 8.01 -- 0.01

3 Transmission 1097 1261 28.19 28.53 0.01 0.01

4 Front Axle & Steering 59 72 1.51 1.63 -- --

5 Rear Axle 44 63 1.13 1.43 -- --

6 Road wheels 16 9 0.41 0.20 -- --

7 Brakes 335 363 8.60 8.21 0.01 0.01

8 Spring 196 242 5.04 5.48 -- --

9 Fuel 254 184 6.53 4.16 -- --

10 Tyre puncture 765 846 19.66 19.14 0.01 0.01

11 Miscellaneous 661 816 16.98 18.46 0.01 0.01

Total 3892 4420 100.00 100.00 0.04 0.05

5.4.1 PRODUCTION IN THE REGIONAL WORKSHOPS: The Corporation has two Regional Workshops located at Bangalore and Hassan, in which new Buses required are constructed in addition to reconditioning of assemblies. The two Regional Workshops have an annual production capacity of about 600 new Buses. Shortfall in the production capacity is outsourced either by engaging skilled labour on contract or through outside agencies. The Regional Workshops, Bangalore and Hassan in respect of various items during the year under report as compared with the previous year is shown in Table-20.

- 30 - Annual Administration Report 2011 - 2012

TABLE-20

Sl. No. of units produced during Items No. 2011-12 2010-11 887+465*+8** 1 New Bus bodies 455+444*+180** +11*** 2 Buses attended for:-

a) Reconditioning 151 --

b) Major repairs (Accdt./HBR) 63 164

3 Reconditioning/Repairs of 1470 Engine 1461 ( includes one Volvo engine)

FIP 1576 1528

Air compressor 1390 1328

Automizer 8036 8271 *Bus body built by outside agencies. ** Bus body built by Contract labour.

The details of production in each of the Regional Workshops compared with the previous year are furnished in Appendix-7.

5.4.2 NEW BUS BODIES /VEHICLES: Out of 1079 new buses inducted during the year, 455 new buses have been built in the Regional Workshops of the Corporation at Bangalore and Hassan, 444 were built by private/ outside agencies and the remaining 180 were constructed by the Contract labour.. Table-21 indicates the typewise Buses con- structed by different units during the year 2011-12.

TABLE-21

Private/ Sl. R.Ws. R.Ws. Contract Labour Type of bus Outside Total No. Bangalore Hassan BNG HSN Agencies 1 Mofussil NAL 164 46 1 59 295 565

2 Gramina sarige 20 106 3 129

3 City 114 5 58 25 202 Carona 4 24 24 ( Ambari sleeper) 5 Rajahamsa 1 20 21

6 Karnataka vaibhav 47 47

7 Non A/C sleeper 30 3 10 43

8 Volvo Multi Axle 38 38

9 Mercedez Benz Multi axle 10 10

Total 298 157 90 90 444 1079

- 31 - Annual Administration Report 2011 - 2012

5.4.4.0 SALIENT FEATURES OF NEW BUSES INDUCTED 5.4.4.1. Sailent features of Karnataka Vaibhav bus

¾ The 12 Mtr. Long bus constructed on Tata 6200mm (244”) Wheel Base Chassis.

¾ Bus fitted with 177 HP Engine conforming to Euro-III emission standards.

¾ Brake provided with Hydrodynamic Retarder for increased safety.

¾ 2 Nos. Roof ventilator cum emergency exits with inbuilt exhaust fan ensures sufficient flow of fresh air in the passenger saloon.

¾ Full length of Emergency door with Pseudo steps for easy exit of passengers during exigencies.

¾ Bus provided with Air Suspension at rear and Rubber Ended Weveller suspension at front with Telescopic Shock absorbers to ensure increased degree of comfort to the passengers.

¾ Provided with 48 Nos. ergonomically designed 100mm reclining saloon passenger seats.

¾ Provision for Audio and Video System for entertainment to the passengers.

¾ The bus has dark gray tinted toughened wider window glasses for increased visibility and elegance.

¾ Front panel is designed to increase the driver vision area and aesthetic look of the bus.

¾ Approximately 4 Cu Mtr. luggage space provided for the passengers.

¾ Provision for charging Mobile phones and Laptop for the passengers.

¾ Elegant body painting with attractive graphics.

- 32 - Annual Administration Report 2011 - 2012

5.4.4.2. Sailent features of NON A/C Sleeper coach

¾ Body constructed in-house at Regional Workshop, Bangalore.

¾ Constructed on Tata LPO 1618 TC/62, 6200mm (244”) Wheel Base chassis.

¾ 180 HP Engine confirming to Euro-III.

¾ Rubber ended Wevellar suspension at front and Air suspension at rear for better travel comfort.

¾ Chassis fitted with “Voith” Hydrodynamic Retarder.

¾ Laminated single front windshield glass of 67” height for better vision for driver.

¾ Fitted with Bucket Type ergonomically designed Beds (Berths) manufactured by M/s.Corona Bus Manufactures for increased traveling comfort of passengers.

¾ 32 Nos of Berths (16 Lower and 16 Upper) are provided.

¾ Wider side windows of 1814 mm (71”) bay having 500 mm (20”) height dark gray tinted sliding glasses for better vision for passengers.

¾ Full-length Emergency door of clear size 560mm (W) x 1300mm (H) provided on RH side behind rear axle for safety exit of passengers in case of emergency.

¾ Foam padded elegant fabric for interior roof & for each compartment.

¾ Provision for Mobile / Laptop Charging made for each passenger.

¾ Side & Back luggage box having 3 Cu.mtr (approx) of luggage space.

¾ Exterior body painting with PU High Solid paint and elegant graphic.

- 33 - Annual Administration Report 2011 - 2012

5.4.4.3. Salient features of Air conditioned Multi-axle Mercedes-Benz bus

¾ The 13.7 Mtr. long bus built on 0 500 RSD 2436 chassis developed exclusively for passenger transport are with 3 axles fitted with 8 Nos. 295/80R22.5 Radial tyres offers better stability and suspension for long distance travel.

¾ Full Air Suspension fitted with 8 Air bellows (2 Air bellows at front and 6 Air bellows in the rear) to offer a high degree ride comfort.

¾ Fitted with branded “Carrier - 353G-IV”make air-conditioner with excellent cooling effect to make the journey comfortable & cool.

¾ Provided with 49+2 Nos. (42 seats with calf support) ergonomically designed reclining seats with two point seat belts on 5 seats.

¾ Equipped with Mobile and Lap Top chargers.

¾ Passenger saloon is provided with plush interiors, imported curtains, Entertainment system having DVD player with LCD monitors of 19” at front header and 17” at middle of bus length integrated with speakers for entertainment.

¾ Green tinted Toughened window glasses for elegance.

¾ Exclusively designed front panel to increase the drivers’ vision area and aesthetic of the bus.

¾ Provided with luggage space of 11 Cu. Mtr.

¾ This bus is fitted with Euro-III compliant 353PH engine having electronically controlled 0M 457 LA Electronic fuel injection management system.

- 34 - Annual Administration Report 2011 - 2012

5.4.5 TYRE RETREADING PLANTS: The production details of Tyres i.e., Tyres processed during the year 2011-12 for resole, repair & resole and repairs in the Tyre Retreading Plants established in various Divisions are given below.

Sl. Repair & Division Resole Repair Total No. Resole

1 Bangalore © 6747 2798 814 10359

2 Ramanagara 5412 3692 557 9661

3 Tumkur 9711 2973 361 13045

4 Kolar 4877 3770 2249 10896

5 Chikkaballapura 8938 2331 537 11806

6 Mysore (U) 3139 1685 631 5455

7 Mysore® 10952 7377 443 18772

8 Mandya 5862 3023 152 9037

9 Chamarajanagar 5214 2263 131 7608

10 Hassan 11461 1820 1605 14886

11 Chickmagalore 10399 2125 782 13306

12 Mangalore 12584 2940 1369 16893

13 Putur 6717 1762 169 8648

14 Davanagere 7423 2472 2066 11961

Total 109436 41031 11866 162333

*****

- 35 - Annual Administration Report 2011 - 2012

CHAPTER-6 STORES

6.1 STORES INVENTORY: The value of stock of stores material held by the Corporation as on 31-03-2011 and the transactions made during the year 2011-12 vis-a-vis the position during 2010-11 are given in Table - 22.

TABLE – 22

Sl. Value (Rs. in lakh) Particulars No. 2011-12 2010-11

1 Opening balance 3172.74 2835.76

2 Addition due to purchase 113109.15 99006.43

3 Total (1+2) 116281.89 101842.19

4 Consumption during the year 113350.09 98669.45

5 Closing balance 2931.80 3172.74

The inventory holding of stores classified under major heads and the magnitude of the holdings in relation to the fleet strength as at the end of the year 2011-12 with comparative figures of previous year are furnished in Table-23. TABLE-23 Magnitude of the Inventory holding Inventory holding st inventory held as on as on 31 March per bus owned as on st Sl. st 31 March (month’s (Rs. in lakh) 31 March (in Rs.) No. Classification consumption) 2011-12 2010-11 2011-12 2010-11 2011-12 2010-11 813.43 646.92 1 Fuel 10497 8736 0.1 0.1 (27.7) (20.4) 229.92 206.83 2 Lubricants 2967 2793 2.1 2.5 (7.8) (6.5) Tyres, Tubes & 160.14 136.79 3 2067 1847 0.2 0.2 Flaps (5.5) (4.3) 11.05 8.43 4 Batteries 143 114 0.4 0.4 (0.4) (0.3) 910.77 1171.35 5 Spare Parts 11753 15819 1.9 2.8 (31.1) (36.9) 626.31 846.64 6 Other Consumables 8083 11433 1.1 1.5 (21.4) (26.7) Tickets, Stationery & 180.18 155.78 7 2325 2104 8.4 11.8 Uniforms (6.1) (4.9) 2931.80 3172.74 TOTAL 37835 42846 0.3 0.4 (100.0) (100.0) NB: Figures in bracket indicate percentage to total The total value of inventory of stores held by the Corporation as on 31-03-2012 was Rs.2931.80 lakh as against Rs. 3172.74 lakh held as on 31-03-2011.

- 36 - Annual Administration Report 2011 - 2012

Of the total inventory of stores held as on 31-03-2012, 21.4% or Rs.626.31 lakh accounted for other consumables and 31.1% or Rs.910.77 lakh accounted for spare parts. In relation to the fleet of the Corporation, the magnitude of the stock held as on 31-03-2012 was Rs.37835 per bus of which Rs.8083 represented other consumables and Rs.11753 represented spare parts.

6.2 STORES PURCHASE AND CONSUMPTION: The value analysis of stores purchased and consumed during the year 2011-12 with comparative figures of the previous year is shown in Table-24.

TABLE-24

Purchase Consumption Sl. Classification Rs.in lakh Avg.per bus (Rs.) Rs.in lakh Avg.per bus (Rs.) No 2011-12 2010-11 2010-11 2011-12 2010-11 2011-12 2010-11

1 Fuel 89540.34 77615.83 1174962 1083399 89373.83 77504.67 1172777 1081848

2 Lubricants 1355.20 1019.81 17783 14235 1332.11 987.26 17480 13781

Tyres, Tubes & 3 9595.72 7742.04 125917 108067 9572.37 7706.87 125610 107576 Flaps

4 Batteries 341.77 274.51 4485 3832 339.15 273.98 4450 3824

5 Spare Parts 5626.30 5092.95 73829 71090 5886.88 5043.45 77249 70399

Other 6 6367.78 7087.65 83559 98933 6588.11 6995.42 86450 97645 Consumables Tickets, 7 Stationery & 282.04 173.64 3701 2424 257.64 157.80 3381 2203 Uniform Total 113109.15 99006.43 1484236 1381980 113350.09 98669.45 1487397 1377276

The total value of stores purchased during the year 2011-12 was Rs.113109.15 lakh as against Rs.99006.43 lakh during 2010-11. The average purchase of stores per vehicle increased from Rs. 1381980 to Rs. 1484236

The total value of stores consumed during the year 2011-12 was Rs.113350.09 lakh as against Rs. 98669.45 lakh during 2010-11. The average consumption per vehicle went up from Rs. 1377276 to Rs. 1487397.

6.3 IMPORT OF SPARE PARTS/MACHINERIES: The Spares required for Ticket Printing Machine were imported from M/S Atlantic Zeiser limited, United Kingdom at value of Rs.10.78 lakh during the period 2011-12.

6.4 DISPOSAL OF SCRAP MATERIALS AND VEHICLES: The total revenue realized from the sale of scrapped materials and vehicles in the tender-cum-auction sale was Rs.19.13 crore during 2011-12 as against Rs.21.43crore realized during 2010-11. 716 scrapped vehicles were sold in the tender-cum-auction sale during the year under report as against 654 sold during 2010-11. ***** - 37 - Annual Administration Report 2011 - 2012

CHAPTER-7 FINANCE

7.0 The financial results of the working of the Corporation and the salient features of the Financial Manage- ment during the year 2011-12 are detailed in the following paragraphs.

7.1 CAPITAL STRUCTURE: The Capital contribution of the Corporation consists of Contribution from the participating Govern- ments viz., the State and Central Government. In order to provide more Transport and Infrastructure Facility to the Commuters, Funds have been raised from the Commercial Banks for purchase of Buses. The Capital Investment of the Corporation is as shown in Table-25.

TABLE – 25 (Rs.in Lakh) Addition With- Position Position Sl % to s drawal % to Source as on as on No total during during total 31-03-2011 31-03-2012 2011-12 2011-12

State Govt.:- 1 a). Cap. Contr. 0.00 0.00 0.00 0.00 0.00 0.00 b). Equity Capital 24278.94 14.21 0.00 0.00 24278.94 12.90

Central Govt.:- 2 a). Cap. Contr. 100.00 0.06 0.00 0.00 100.00 0.05 b). Equity Capital 4809.76 2.81 0.00 0.00 4809.76 2.55

JnNURM+SDP+SUTP 3 (contribution from 6539.02 3.83 5277.19 8109.73 3706.48 1.97 State and Central)

Inter. Resources 4 73704.86 43.13 3986.96 0.00 77691.82 41.28 (Depn. Reserve)

5 From Revenue 40060.39 23.44 4076.96 0.00 54137.35 28.76

Loans:- 6 a). Comm.Banks 21204.00 12.41 5000.00 3864.00 22340.00 11.87 b). KUIDFC 184.44 0.11 1100.00 122.96 1161.48 0.62

Total 170881.41 100.00 9441.11 2096.69 188225.83 100.00

7.2 CAPITAL RECEIPT: The Capital Investment of the Corporation increased from Rs. 170881.41 lakh as on 31-03-2011 to Rs.188225.83 lakh with an addition of Rs.17344.42 lakh as on 31-03-2012.

As such the Capital Structure of KSRTC stood at Rs.188225.83 lakh as at the end of 31-03-2012. The source of Capital Investment and the transactions during the year are detailed in Table-25. Of the total investment as on 31-03-2012, the contributions and the equity from the participant Governments represented 17.47%, (which includes contribution amount of Rs.3706.48 lakh from State and Central Govt. under JnNURM scheme), while the amount financed internally represented 70.04%, and loans constituted 12.49 %. - 38 - Annual Administration Report 2011 - 2012

7.3 CAPITAL EXPENDITURE: The composition of gross Capital Expenditure on fixed assets as at the end of the year under report, with net additions during the financial year is shown in Table-26.

TABLE- 26 (Rs.in Lakh) On a/c of On a/c of Gross tr.to tr.from addition Value Position assets one Position Sl. % to including of Written % to Item of Assets as on adjust. category as on No. total tr. from one assets off total 31-03-11 a/c on to 31-03-12 category to sold reconcillat other other ion 1 Land 3116.48 1.82 340.48 1.55 11.25 0.00 0.00 3444.16 1.83 Bldg. (including 2 34460.27 20.17 14084.00 52.93 3629.05 79.36 6404.59 38378.34 20.39 those in progress) Passenger 69.39 3 116291.69 68.06 41631.61 0.00 499.11 8188.44 18616.49 130619.26 Buses 0.69 0.65 4 Dept. Vehicles 1174.12 160.96 0.00 0.00 105.06 0.00 1230.02

5 Plant & Mach. 7179.47 4.20 764.50 0.00 21.66 0.00 6.69 7915.62 4.21 Furniture 6 & other 855.04 0.50 65.89 0.00 0.00 0.00 4.53 916.40 0.49 equipments 7 JnNURM assets 7766.38 4.54 7626.60 0.00 4154.15 0.00 6175.68 5063.15 2.69

8 CWIP-ITS/IES 37.96 0.02 620.92 0.00 0.00 0.00 0.00 658.88 0.35

Total 170881.41 100.00 65294.96 54.48 8315.22 8372.86 31207.98 188225.83 100.00

With a net addition of Rs.17344.42 lakh to the fixed assets during the year 2011-12, cumulative expenditure on fixed assets rose from Rs. 170881.41 lakh to Rs.188225.83 lakh as on 31-03-2012. Out of the total expenditure of Rs. 188225.83 lakh the total investments on passenger vehicles was to the extent of Rs.130619.26 lakh and constituted 69.39% of the total investments and Rs.41822.50 lakh (22.22%) on land and buildings while the balance of Rs.15784.07 lakh (8.39%) comprised other assets such as plant and machinery, furniture and other equipments including domestic vehicles, JnNURM assets and CWIP-ITS/IES

7.4 REVENUE RECEIPT: The gross revenue turnover which was in the order of Rs. 207868.29 lakh during 2010-11 has been increased to Rs.231863.54 lakh during 2011-12 representing an increase of 11.54% or Rs.23995.25 lakh. The detailed analysis of revenue receipts is given in Table-27.

- 39 - Annual Administration Report 2011 - 2012

TABLE- 27

Ps. per Sl Amount (Rs.in lakh) % age to total N Particulars effective km o 2010-11 2011-12 2010-11 2011-12 2010-11 2011-12

A Traffic revenue 1 Passenger fare 162233.58 194198.40 78.04 83.75 1863.11 2101.13 2.Passenger luggage 1141.13 1627.07 0.55 0.70 13.10 17.61 3.Contract services 6055.63 5677.15 2.91 2.45 69.54 61.42 4.Rev.from travel concession 7368.26 9745.50 3.54 4.20 84.62 105.44 5.Fines collected 55.42 62.13 0.03 0.03 0.64 0.67 6.Postal mail service 44.99 40.18 0.02 0.02 0.52 0.44

Total – A 176899.01 211350.43 85.10 91.15 2031.53 2286.71

B Other revenue : 1.Advertisement 135.31 119.20 0.07 0.05 1.56 1.29 2.Non tr. revenue 9562.99 3716.01 4.60 1.60 109.82 40.20 3.Commercial 1779.85 2546.87 0.86 1.10 20.44 27.56 establishment 4.Financial income 177.20 39.97 0.09 0.02 2.03 0.43 5.From sale of scrap 2142.83 1912.62 1.03 0.83 24.61 20.69 6.Sale of land 7429.12 734.45 3.57 0.32 85.32 7.95 6. From subsidy 9737.73 11348.93 4.68 4.89 111.83 122.79

Total B 30965.03 20418.05 14.90 8.81 355.61 220.91 C Net prior period adj. (+) 4.25 (+) 95.06 0.00 0.00 0.05 1.03

D Gross Revenue(A+B+C) 207868.29 231863.54 100.00 100.00 2387.19 2508.65

Of the total gross revenue Rs. 231863.54 lakh realised during the year under report, Rs.211350.43 lakh constituting to 91.15 % of the total receipts represents Traffic Revenue and Rs.20418.05 lakh constituting 8.81 % represents miscellaneous receipts. The Corporation has received a subsidy of Rs.11348.93 lakh from the State Government during 2011-12 towards concessions extended to various category of the commuters. The rate of gross earnings per effective Km during the year 2011-12 is 2508.65 paise, while the EPKM realised from traffic revenue is 2286.71 paise

7.5 WORKING EXPENDITURE: The total Expenditure during the year 2011-12 was Rs.229922.13 lakh as against Rs. 201663.02 lakh during 2010-11 indicating an increase of Rs.28259.11 lakh or 14.01 %

An analysis of the total working expenses under major heads both in actuals and in terms of rate per km. with percentage break-up is furnished in Table-28.

- 40 - Annual Administration Report 2011 - 2012

TABLE – 28

Sl. Amount (Rs.in lakh) % to total Ps. per eff. Km. Particulars No 2010-11 2011-12 2010-11 2011-12 2010-11 2011-12 A Staff:- 1). Traffic 37538.49 44801.75 18.61 19.49 431.10 484.73 2). Work Shops & Maintenance 6029.18 7951.05 2.99 3.46 69.24 86.03

3) .Others 4463.68 5755.82 2.21 2.50 51.26 62.28

4). P. F. Welfare Etc. 14733.61 11837.36 7.31 5.15 169.20 128.07 Total –A 62764.96 70345.98 31.12 30.60 720.80 761.11

B 1). Fuel (Diesel) 77504.67 89373.83 38.43 38.87 893.18 966.98

2). Lubricants 987.26 1332.11 0.49 0.58 11.38 14.41

3). Auto spare parts 5043.45 5886.88 2.50 2.56 58.12 63.70 4). Tyres and tubes 7706.87 9572.37 3.82 4.16 88.82 103.57

5). Batteries and electrical items 273.98 339.15 0.14 0.15 3.16 3.67

6). Other consumables 2190.54 2170.28 1.09 0.95 25.24 23.48

7). Reconditioning 2332.39 2604.54 1.16 1.13 26.88 28.18 8. Taxes:- a). M V Tax 9637.56 11567.87 4.78 5.03 110.68 125.16 b). Other Taxes on Vehicles 118.56 114.87 0.06 0.05 1.36 1.24

Total taxes (a to b) 9756.12 11682.74 4.84 5.08 112.04 126.40

9. Interest a). To Central Govt. 0.00 0.00 0.00 0.00 0.00 0.00

b). To State Govt. 0.00 0.00 0.00 0.00 0.00 0.00

c). On borrowings 1904.18 1932.96 0.94 0.84 21.87 20.92

Total (a to c) 1904.18 1932.96 0.94 0.84 21.87 20.92

10. Depreciation

a). On Vehicles 17621.78 19315.73 8.74 8.40 203.08 208.99 b). On other assets 1472.42 1676.96 0.73 0.73 16.91 18.14

Total (a to b) 19094.20 20992.69 9.47 9.13 219.28 227.13

Total B. 126793.66 145887.55 62.88 63.45 1456.11 1578.43

C Miscellaneous and Others 12018.12 13688.60 5.96 5.95 138.02 148.10

D Hired Vehicle charges 86.28 0.00 0.04 0.00 284.66 0.00

GRAND TOTAL (A+B+C+D) 201663.02 229922.13 100.00 100.00 2315.92 2487.65

The operating expenditure includes all items of revenue expenditure and also capital charges like depreciation, interest on capital and loans.

- 41 - Annual Administration Report 2011 - 2012

7.6 WORKING RESULTS:- The Financial Results of the working of the Corporation and financial ratios indicating the trends in productivity of investment during the year 2011-12 with comparative figures for the previous year are given in Table-29. TABLE -29

Sl Particulars 2010-11 2011-12 No

1 Capital employed ( Mean – Rs. in lakh) 65858.50 68349.00

2 Revenue turnover (Gross) a). Rs. in lakh 207868.29 231863.54 b). Ratio to mean capital 3.16 3.39

3 Total expenditure a). Rs. in lakh. 201663.02 229922.13 b). As % age to Revenue 97.01 99.16 4 Net profit/loss before Income Tax a). Rs. in lakh. 6205.26 1941.41 b). As % age to mean Capital Employed 9.42 2.84 5 Return on Capital (Net Profit + Int.charges) a). Rs. in lakh. 8109.43 3874.37 b). % age return on Mean Capital 12.31 5.67

The revenue turnover ratio has been increased to 3.39 during 2011-12 from 3.16 of 2010-11. The expense ratio decreased to 99.16 during 2011-12 from 97.01 of 2010-11. Net profit earned during the current year is Rs.1941.41 lakh as against the profit of Rs. 6205.26 lakh during 2010-11.

- 42 - Annual Administration Report 2011 - 2012

7.7 FUNDS AND RESERVES: The position pertaining to various internal funds and reserves of the Corporation during the year 2011-12 is furnished in Table-30. Table – 30 (Rs.in Lakh) Additions Deductions Opening Closing Sl Description of balance On a/c of On a/c On a/c of balance No. Fund as on During tr.from of written tr. from as on 01-04-2011 2011-12 one cat. off assets/ one ctg. 31-03-2012 to other debits to another

1 Depreciation 84496.03 21005.44 1873.13 8239.67 1917.60 97217.33 Insurance Fund for Vehicles 2 20.00 3424.09 0.00 3424.09 0.00 20.00 (third party risk only)

Insurance Fund for other 3 3873.89 687.45 0.00 0.00 4300.13 Assets (including Vehicles) 261.21

Insurance Fund for freight surcharges for risk in 4 40.57 0.00 0.00 0.00 0.00 40.57 carriage of Parcels and Goods.

KSRTC Employees Welfare 5 1287.33 531.83 0.00 503.43 0.00 1315.73 & Passenger Amenities Fund General reserve Fund receipt 6 53.90 0.00 0.00 53.90 0.00 0.00 from MP's fund

Special Development plan 7 3112.77 2500.00 0.00 3438.49 0.00 2174.28 (SDP Grants)

JnNURM Grants for 8 2758.48 1743.15 0.00 4154.13 0.00 347.50 Buildings

JnNURM Grants for Rolling 9 0.00 0.13 0.00 0.00 0.00 0.13 stock

10 JnNURM Grants for ITS/IES 484.77 534.80 0.00 0.00 0.00 1019.57

11 CFA Solar plan Grants 183.00 499.11 0.00 517.11 0.00 165.00

Total 96310.74 30926.00 1873.13 20592.03 1917.60 106600.24

The total internal fund balance as on 31-03-2012 is Rs.106600.24 lakh. The total addition during the year to the various funds amounted to Rs.30926.00 lakh and the withdrawals on account of written off assets/debits to the extent of Rs.20592.03 lakh. The Corporation has utilised Rs.84090.61lakh from the Fund towards Capital expenditure programme and repayment of long-term loans.

The balance shown against various funds in Table-30 are exclusive of the amount withdrawn as internal resources for the purpose of capital expenditure and repayment of Loans. The details of the funds so utilized up to 31.03.2012 are shown in Table-31.

- 43 - Annual Administration Report 2011 - 2012

TABLE – 31 (Rs.in Lakh) Opening Withdra- Closing Additions Sl. balance wals balance Funds utilized during No as on during as on 2011-12 01-04-2011 2011-12 31-03-2012

Depreciation Fund for Capital Expenditure 1 73704.86 3986.96 0.00 77691.82 and repayment of Loans

2 Betterment Fund 0.00 0.00 0.00 0.00

Vehicle replacement reserve for Capital 3 0.00 0.00 0.00 0.00 Expenditure

KSRTC Employees Welfare & Passenger 4 1287.33 531.83 503.43 1315.73 Amenity Fund

Development rebate reserve and utilized for 5 0.00 0.00 0.00 0.00 Capital

Total 74992.19 4518.79 503.43 79007.55

Category wise pay scale in force as on 31-03-2012 and rate of Annual contribution and amount of revenue expenditure of depreciation on movable and immovable property is shown in schedule–E and schedule–F respectively. Balance sheet as on 31st March 2012, Accounting policies, profit and Loss account for the year ended 31st March 2012, Net revenue appropriation account for the year ended 31st March 2012 and the details of Capital expenditure for the year 2011-12 are shown in Appendix 9,10,11,12 and 13 respectively.

*****

- 44 - Number of Depots Fleet held (As on the last day)

80 9000 71 72 69 7749 70 8000 7405 63 6914 6967 59 60 7000 6759 60 56 5950 49 50 6000 5384 50 46 48 4944 5000 4278 4346 4410 40 4000

30 3000 2000 20 1000 10 0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Schedules (As on the last day) Addition of new vehicles

7500 7137 2000 7000 6458 6697 6500 6206 1660 6000 5478 5737 5500 4984 1500 1371 4615 1263 5000 1190 4500 4050 4094 3899 1046 1079 4000 995 1000 3500 800 3000 685 665 657 2500 2000 500 1500 1000 500 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Vehicles scrapped Effective kms. operated per day (In lakh)

1000 26 25.25 23.86 23.09 24 22.20 837 22 20.76 18.92 800 20 701 710 716 17.51 18 15.92 637 660 640 14.70 15.36 622 16 14.26 600 516 521 14 476 12 10 400 8 6 4 200 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

1 Effective kilometers ( In crore) Vehicle utilization (In kms.) 100 370 95 92.43 90 84.28 87.08 367 367 85 81.04 365 365 80 75.98 364 75 69.04 363 70 63.92 362 362 362 362 65 56.22 58.10 360 60 53.66 360 55 52.05 50 45 40 35 30 25 20 350 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Percentage Cancellation of kms. KMPL (HSD)

4.0 3.7 6.0 5.13 3.5 5.02 5.25 5.28 5.07 4.88 5.02 4.92 4.84 4.85 4.87 3.0 2.4 4.0

242.4 202.0 1.9 1.6 1.0 1.8 2.0 1.3 0.9

0.0 0.0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Average age of vehicles (In lakh kms.) Load factor ( Percentage)

6 80 77.4 73.9 72.2 69.5 72.8 70.7 69.0 70.7 68.6 70.2 70.8 5 4.44 4.42 4.41 4.50 4.23 4.11 4.17 4.18 3.93 60 4 3.61 3.66

3 40

2

1 20 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

2 New tyrelife( in kms) Retreaded tyre life( in kms)

60000 30000 27822 27781 27516 26535 50343 24826 23719 50000 45644 25000 23607 23489 23042 43911 44096 43612 45571 43898 22176 22293 42166 39220 40345 40000 38640 20000

30000 15000

20000 10000

10000 5000 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Total tyre life & Retreadedability factor Battery life( in lakh kms)

150000 3.80 140176 141774 4.00

129160 3.70 125004 125062 123759 3.50 3.21 3.26 125000 120891 121426 120039 3.13 3.07 3.02 113904 113484 3.60 3.00 3.02 2.96 3.00 2.79 2.86 2.94 3.58 3.50 100000 3.55 3.43 3.39 2.50 3473.47 3.46 3.32 3.45 3.40 2.00 75000 3.30 3.22 1.50 3.14 3.20 50000 3.12 1.00 3.10

25000 3.00 0.50 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Engine (New/RC) life( in lakh kms) FIP (New/RC) life( in lakh kms)

6.00 5.00 4.50 5.00 4.00 3.50 4.00 3.00 2502.50 3.00 2.00 2.00 1.50 1.00 1.00 0.50 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 Engine New 4.40 4.87 5.47 5.45 5.55 5.29 5.36 5.13 5.52 5.73 5.98 FIP New 3.14 3.55 3.25 3.22 3.58 4.08 4.20 3.66 3.88 4.02 4.18 RC 1.37 1.47 1.74 2.18 1.97 2.09 2.14 1.93 1.67 1.57 1.42 RC 0.81 0.84 1.15 0.86 1.10 1.48 1.73 1.58 1.26 1.06 1.52

3 Break downs Accidents

8000 0.14 1600 0.19 0.12 7000 0.12 0.18 1400 0.18 0.18 1278 1279 6000 1257 0.18 0.09 0.09 0.10 1200 0.08 1393

5000 1400

6065 0.08 0.17 1000 4420 0.08 0.17 1122 986 892 1125 252

0.06 6 3 0.17 6 4000 7 5 0.17 0.05 800 0.16 631 465 0.05 0.06 3000 0.06 933 0.16 5193 0.05 600 951 0.16 904 0.040.04 838 3762 2000 400 2539 2604 0.15 0.15 0.02 0.15 1000 200

0 0.00 0 0.140.14 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

No. of Break down Rate per 10000 kms No. of Accidents Rate per 100000 kms

Staff employed Staff ratio

5.92 40000 6.00 5.82 36448 5.77 5.76 33299 34019 35000 32100 5.83 5.84 5.64 5.33 5.26 5.23 30000 27255 27505 5.11 5.44 5.41 5.17 24989 24866 5.40 5.36 5.05 25000 23085 23655 23626 5005.00 4.83 5175.17 5165.16 5115.11 5.05 4.99 5.09 20000 4.98 4.79 4.70 4.78 4.59 4.62 15000 4.58 4.64

10000 4.00 4.07 5000 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 Per on road Vehicles Per Schedule per vehicle

Effective kms. per employee per day Traffic revenue (Rs. in crore)

80 75.5 69.4 2400 70.4 69.2 69.3 70.1 69.3 65.0 2200 2113.50 61.6 62.2 63.7 2000 60 1768.99 1800

1600 1515.06 1429.53 40 1400 1320.10 1173.99 1200

1000 989.12 20 798.99 800 680.63 749.16 621.48 600

0 400 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 200 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

4 Traffic rev. earned per ang. bus held ( in Rs.) Traffic rev. earned per employee per day (In Rs.)

8000 1600 1584 7579 7000 1400 1311 1425 6765 1220 1247 5763 5760 5928 1180 6000 5508 1200 1090 5215 4665 4760 5000 1000 876 4063 4347 866 738 788 4000 800

3000 600 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Gross revenue earned (Rs. in crore) Gross rev. earned per bus held (In Rs.)

9000 2400 2318.64 8313 2200 2078.68 8000 7949 2000 1746.36 6606 6833 1800 1639.36 7000 6305 1600 5856 1448.11 6000 5525 1400 1271.80 4900 4962 4391 1200 1085.69 5000 4606 895.46 1000 790.83 800 685.65 730.57 4000 600 3000 400 200 2000 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Revenue earned from advertisements (Rs. in lakh) Gross rev. earned per employee per day (In Rs.)

150 1800 137.96 135.31 1738 140 1670 130 123.58 1600 119.20 1437 120 1438 1399 110 1400 1278 100 92.63 90 72.53 1200 80 70 982 1196 60 60.10 1000 50.88 846 50 48.86 46.49 40 34.38 800 915 30 814 20 600 10 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

5 Revenue earned from sale of scrapped vehicles Revenue earned from commercial establishments & materials (Rs. in lakh) (Rs. in lakh)

2200 2142.83 2800 2002.36 2546.87 2000 1912.62 2600 2400 1800 1670.05 1553.36 2200 1600 1488.56 2000 1748.49 1779.85 1800 1705.42 1709.19 1400 1495.73 1600 1200 1329.46 1010.12 1400 1266.101221.22 853.97 903.27 915.32 1000 829.01 1200 800 1000 861.15 650.24 600 800 600 400 400 200 200 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Variable cost per kilometer (In paise) Fixed cost per kilometer (In paise)

1600 1539.4 1000 948.3 1500 1417.3 897.6 1400 1255.8 1257.2 1300 1162.9 1165.0 800 756.8 1200 1040.2 689.2 695.8 1100 627.6 1000 623.6 854. 7 584.6 586. 3 601. 0 606. 1 900 600 800 721.2 739.4 700 579.0 600 400 500 400 300 200 200 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Financial Margin on Gross EPKM & CPKM ( In paise) Revenue (Rs. in crore) 3100 70 62.05 65 2600 60 57.71 55 48.85 50 2100 45 40.54 40 33. 90 1600 35 32. 74 30 25.87 26.63 26.78 25 19.41 1100 20 16.52 15 600 10 5 0 100 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 EPKM 1317.3 1361.4 1406.8 1541.3 1698.5 1842.0 1905.9 2022.8 2072.0 2387.2 2508.6 CPKM 1285.5 1300.4 1360.8 1495.5 1656.6 1792.9 1852.5 1951.6 2014.1 2315.9 2487.7

6 Components of Gross revenue during 2011-12 Components of traffic revenue during 2011-12

Rs.97.46 crore (4.61%) Other rev. 3.9% Rs.56.77 crore (2.69%) From sale of (Rs.90.69crore) + Subsidy From C.C passes Others Rs.0.95crore adj.) 4.9% Rs.1.02crore (0.05%) (Rs.113.49 crore)

Luggage revenue Rs.16.27 crore (0.77%)

Traffic revenue 91.2% (Rs.2113.50 crore) Rs.1941.98 crore (91.88%)

From Sale of tickets

DISTRUBUATION OF COST IN PERCENTAGE DISTRIBUTION OF COST IN PERCENTAGE 2011-12 FOR 2011-12

Others 8.76 Staff 30.60 Staff 30.60

Depreciation 9.13 Staff Interest 0.84 Staff Fuel Others 30.53 Tyres & tubes M.V.tax 5.08 Fuel Spares

M.V.tax Spares parts 2.56 Others Interest

Depreciation Tyres & tube 4.16 others

Fue38.87 Fuel 38.87

DISTRIBUTION OF COST IN PAISE DISTRIBUTION OF COST (RS. IN LAKH) FOR 2011-12 FOR 2011-12

Staff 70345.98 Staff 761.1 Others 759.6

Others Staff Staff 70202.32

Fuel Fuel

Others Others

Fuel 967.0

Fuel 89373.83

7 Profit/M.V.Tax/ Subsidy from Govt Medical reimbursement paid to (Rs. in crore) employees (Rs. in lakh) 120 700 693.00 110 650 612.00 100 584.00 90 600 80 550 70 500 467.32 440.00 60 450 431.50 50 400 37374.054.05 40 30 350 301.22 20 300 10 250 230.21 0 200 157.30 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 150 112.47 profit 16.52 32.74 25.87 26.63 26.78 33.90 40.54 57.71 48.85 62.05 19.41 100 M.V. tax 36.91 40.72 53.33 61.64 76.30 90.88 101.26 89.74 83.67 97.56 116.83 50 Subsidy 43.13 21.00 10.62 63.53 60.00 52.10 81.81 70.73 77.80 97.34 113.49 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Number of de-addicted checks & Number of De-addicted cases detected employees treated 35000 32630 54 60 300 27694 30000 49 50 14026 46 251 246 37 40 250 25000 22282 15658 232 13258 21253 21608 30 26 212 30 20000 17 18068 17270 32 200 180 15000 28 20 11248 160 149 151 145 12 150 10000 9 10 134 110 5000 0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 100 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 No. of checks No. of cases detected

Number of Buses checked Pilferage amount and penalty collected (Rs. in lakh)

750000 738494 735705 100 91.96 700000 680402 642424 90 80.81 650000 78.41 79.14 80 600000 564122 70.79 550000 70 500000 60 53.32 450000 50 43. 55 45.18 44. 04 400000 374989 40.85 40 350000 320635 325051 312628 314733 29.39 300000 268848 30 250000 20 12.14 11.15 12.42 12.99 9.72 7.70 9.35 10.69 10.25 200000 10 4.46 5.70 150000 100000 0 50000 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 Pilferage amt. Penalty

8 Smoke emission checks No. of MVC/MFA cases disposed

90000 1.60 4000 8071982948 80000 73282 1.40 1.45 1.23 70000 1.20 3000 2897 6092561101 2630 60000 52169 53567 50488 50488 1.00 2220 44944 49890 2117 2162 2114 50000 1910 0800.80 2000 1833 0.72 40000 1495 1462 0.65 0.60 1453 30000 0.46 20000 0.52 0.52 0.40 1000 0.47 0.27 0.22 0.20 10000 0.28 0 0.00 0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 Number Percentage

Compensation paid Expenditure incurred for infrastructure (In MVC & MFA cases) (Rs.in crore) (Land & Building) (Rs.in crore) 40 34.24 145 35 125.44 30 28.95 125 25.88 26.58 25 105 20.01 21.05 20 18. 57 85 15.83 15.71 12.94 62.67 15 11.40 65 56.36 10 42.03 45 33.48 5 23.61 24.08 20.80 25 14.29 17.15 0 9.88 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 5 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Value of fixed assets (Rs. in crore) Cumulative expenditure incurred for infrastructure (Land & Building) (Rs.in crore) During 2011-12 Rs.47.26 crore related to SDP works has been deleted in the cum. Exp. 1435

500 1306.13 457.82 1360 442.41 1285 450 1210 1162.92 400.17 1135

1060 988.72 957.75

400 985 922.34 910 835

350 747.15

760 8.42 5 1

685 6

300 274.73 610 9 0 7

. 500.8 5 6 535 . 3 7

5 . 4 8

460 400.31 6 4 4 3 382.91 8 .

250 366.45 0 218.37 3 9 6 9 385 . 0 0 3 8 4 . 0 3 7 . 310 . 2 9 1 9 9 2 2 1 6 5 5 2 1 176.34 3 200 5 8 6 5 . 3 235 1 . . . . 1 7 6 2 1 6 1 . 155.54 4 0 6 7 . 107.21 9 0 160 92.47 7 7 7

7 81.91 74.53 4 65.86 59.81 5 138.39 53.95 40.44 43.46 36.93 38.26 34.44 2 30.77 31.16 22.25 22.78 23.59 24.43 24.67 25.06

85 14.36 150 11.03 114.31 10 80.82 90.70 100 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 50 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 Buses Land Buildings Others JnNURM

9 Loan availed (Rs. in crore) Value of stores inventory held (Rs.in crore) (As on 31st March)

145 35 127.75 31.73 125 117.00 29.32 30 27.78 28.36 105 25 22.32 79. 16 85 75. 00 19.70 64.83 20 65 59.33 61.00 16.23 55.86 14.68 15 45 33.13 10.90 11.32 11.08 10 25 7.90 5 5 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Net worth (Rs.in crore) Return on capital (Rs.in crore)

480 450.40 446.77 90 89.37 440 81.09 400 364.23 80 360 73.92 320 284.58 70 65.53 280 58.57 240 60 52. 57 200 183.94 50 160 44.94 43.50 40.03 120 103.27 39.74 38.74 67.21 40 80 26.85 40 30 0 20 -40 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 -80 -42.16 -78.08 -14.27 10 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Accumulated loss (Rs.in crore)

100 62.56 43.15 50 0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 -50 -18.90 -100 -67. 75

-150 -125.46 -200 -166.00 -199.89 -250 -226.67 -253.31 -300 -279.18 -350 -311.92

10 Annual Administration Report 2011 - 2012

CHAPTER-8 CIVIL ENGINEERING

8.1 LAND VALUE: In the revised Budget Estimates for the year 2011-12, Rs.1000.00 lakh has been earmarked for purchase of Land. 19.00 acres of Land has been purchased at the cost of Rs. 295.00 lakh at different places. The extent of total Land held by the Corporation including KIMCO as on 31-3-2012 was 1149.00 acres and its book value is Rs.4154.00 lakh.

8.2 PROGRESS OF CIVIL WORKS: In the revised Budget Estimates 2011-12 for Capital Expenditure on Buildings has been estimated at and provided Rs. 7500.00 lakh. This includes Rs. 25.00 crore released by the Govt. of Karnataka during 2011-12 towards development of Transport Infrastructure Facilities to the commuters on the recommendations of Dr. Nanjundappa Report under the SDP scheme. During the year the Corporation by utilizing its Internal Resources and grants released by the Government under SDP scheme has takenup 119 works (including 76 new works) at an approximate cost of Rs. 9445.16 lakh and spent Rs. 7487.40 lakh. The works takenup under these two Capital Expenditure heads separately are detailed below in the following paragraphs and the break-up of the committed works and the progress of expenditure during the year under report is furnished in Table-32. The cumulative expenditure on Buildings including the works in progress was Rs.44698.24. lakh as on 31-03-2012. a). Under SDP scheme 30 works have been taken up and out of which 7 works have been completed and the remaining 23 works are under progress. The Expenditure incurred as on 31-03-2012 under this scheme during the year is Rs.1077.65 lakh. b). By utilizing the Internal Resources of the Corporation, it has taken up 89 works out of which 78 works have been completed and the remaining 11 works are under progress. The Expenditure incurred as on 31-03-2012 under this Head during the year is Rs.6409.75 lakh.

TABLE- 32

Estimated Expenditure Actual Expenditure Sl. Cost Particulars No. of No. of Cost No. (Rs. in works works (Rs. in lakh) lakh) 1 Depot 05 1095.53 05 435.62

2 Bus Station 07 3486.63 07 2676.01

3 Upgradation of Bus Stations 15 1415.00 15 990.47

4 Upgradation of Bus Depots 18 1533.00 18 1001.42

5 Misc. works 74 1915.00 74 2383.88

Total 119 9445.16 119 7487.40

- 57 - Annual Administration Report 2011 - 2012

KSRTC has taken up construction of State-of-theArt bus station at Peenya Bangalore at a cost of Rs.36.00 crore. Sixteen bays have been proposed to accommodate parking of 1600 buses in the bus station. Further action is under progress to provide modern passenger amenities like dust proof parking area, sanitary block, seating arrangements, commercial facilities, park and ride facilities and different mode of transport facilities under one roof.

8.3 WORKS UNDER JnNURM PROJECT : In addition to the above, under JnNURM paln construction of I.M.T.C at Illawala and Kuvempunagar have been completed and started functioning during the year. Civil work of I.M.T.C at Sathagalli is under progress. During the year 2011-12 Rs.3.65 crore have been spent. The Cumulative amount spent under this project is Rs.102.83 crore as against the target of Rs.110.16 crore.

8.4 TEMPORARY WORKS, REPAIRS AND MAINTENANCE : Apart from the permanent works of Capital in nature, number of semi-permanent, temporary, other repairs and maintenance works have also been taken up during the year under report. The expenditure incurred on such temporary, repairs and maintenance works during the year amounted to Rs.875.00 lakh.

8.5 ACTION PLAN FOR THE YEAR 2012-13 It is contemplated to spend Rs.6500.00 lakh including purchase of Land and various committed works like construction of Depots, Bus Stations, Divisional Offices, Divisional Workshops and other miscellaneous works in the Action Plan for the year 2012-13. It is expected release of Rs. 4000.00 lakh Budget Grants from the State Government for various civil works under SDP scheme.

*****

- 58 - Annual Administration Report 2011 - 2012

CHAPTER-9 LABOUR

9.1 WORKERS PARTICIPATION IN MANAGEMENT : In pursuance of the policy of the Government regarding workers participation in management, particularly at shop floor level, the Corporation has constituted ‘production-cum-grievance’ committee in all the Depots, Divisional Workshops, Regional Workshops and Printing Press. The suggestions made by the employees’ representatives are also considered if it is in the interest of the Corporation. It has also constituted bipartite committees such as P.F. trust and educational assistance fund committee.

9.2 INDUSTRIAL DISPUTES: The Corporation employees have filed 1228 disputes in different Courts and 474 disputes have been decided during the year of report.

9.3 PAID HOLIDAYS: The employees covered under the Factories Act and M.T.W. Act is entitled to 10 paid holidays in a calendar year. During the year of report, Rs.6.10 crore has been paid as additional wages to the employees who have worked in lieu of paid holidays.

9.4 GRATUITY: Gratuity is paid in accordance with the KSRTC Gratuity Regulations or in accordance with the provisions of the Payment of Gratuity Act 1972, whichever is beneficial to the employees. The quantum of Gratuity is equal to half month’s pay (Pay + Dearness allowance) for each completed year of service as per the Act. As per the Regulations, the quantum of Gratuity is one month’s basic pay for each completed year of service.

In respect of erstwhile KIMCO employees who have been absorbed in KSRTC, the payment of Gratuity is regulated in accordance with the Payment of Gratuity Act, 1972.

During the year 2011-12, 784 employees including employees who have taken Voluntary Retirement, resigned/dismissed from services and expired have been paid an amount of Rs.35.44 crore as Gratuity.

9.5 EMPLOYEES PROVIDENT FUND SCHEME: The Provident Fund is regulated in accordance with the provisions of Employees Provident Fund and Miscellaneous Provisions Act 1952. Since KSRTC is an exempted Industry from EPF Act 1952, the Fund is managed by a trust consisting of the representatives of the Management and the Labour. An amount of Rs.73.42 crore has been paid as P.F. advance during the period of report.

- 59 - Annual Administration Report 2011 - 2012

9.6 CANTEEN: With a view to providing canteen facilities to the employees, the Corporation Board vide Resolution No.6035, dated 27-02-1989, accorded approval for establishing and entrusting running of canteens at the Regional Workshops/Divisional Headquarters and Depots to the Co-operative Societies formed by the employees by extending certain facilities such as free building, actual expenditure towards installation of gas equipment, expenditure towards purchase of furniture, working capital, 80% minimum wages to canteen staff, actual expenditure towards consumption of gas, electricity and water and to extend similar facilities to the Co-operative canteens already functioning at Kolar, Mysore, Chickballapur, K.G.F and Chintamani. The Canteens at Regional Workshops, Bangalore and Hassan are run by the Corporation. As per CBR No.9113 dtd.26.08.2009, the Annual subsidy has been increased from October 2009 as under:-

Canteen Annual Subsidy

Regional Workshop Bangalore & Hassan From Rs.40,000 to Rs.60,000/-

Mysore and Kolar From Rs.30,000 to Rs.40,000/-

Chkkaballapura From Rs.15,000 to Rs.30,000/-

KGF & Chintamani Depot From Rs.15,000 to Rs.20,000/-

9.7 MEDICAL REIMBURSEMENT AND OTHER MEDICAL FACILITIES: Employees are entitled for Medical reimbursement as per KSRTC Employees (Medical Attendance) Regulations 1970. An amount of Rs.6.93 crore has been reimbursed towards the medical claims of employees during the year of report. Family Members and dependent parents are also eligible for reimbursement.

Further, with a view to provide better medical facilities, so far 117 well equipped Private Hospitals recognized by the Government at different District Head Quarters, Taluk level including Bangalore Head Quarters and 7 Diagnostic Centers have been recognized by the Corporation. The employees and their family members can avail treatment in these Hospitals. During the year 2011-12, nine more Private Hospital have been recognized additionally.

9.8 COMPENSATION UNDER WORKMEN’S COMPENSATION ACT: During the year under report, an amount of Rs.32.79 lakh has been paid towards Workmen’s Compensation Amount to the eligible employees.

9.9 FESTIVAL ADVANCE: All Class-III & IV employees and officers are entitled to a Festival Advance of Rs.3000/- in a calendar year recoverable in ten monthly installments. During the year 2011-12 an amount of Rs.3.59 crore has been paid as Festival Advance.

9.10 SPORTS & CULTURAL ACTIVITIES: Sports and Cultural competitions have been conducted at Central Office level and Divisional level and Rs.2.45 lakh has been spent towards Sports and Cultural Activities during the year of report.

- 60 - Annual Administration Report 2011 - 2012

9.11 DEATH-CUM-RETIREMENT BENEFIT FUND: All employees of the Corporation are enrolled as members of this fund by contributing Rs.20/- each per month. Out of Rs.20/- an amount of Rs.7/- is set apart towards death coverage and the balance of Rs.13/- is credited to the employees savings account. In the event of death of an employee while in service, the DRBF Trust pays Rs.5,000/- towards funeral expenses, the balance of his contribution along with 8% interest plus Rs.25,000/- is being paid to the dependent of the deceased towards final settlement.

The employees dismissed/ retired/resigned from services are entitled to get their contribution along with 8% interest as per the provisions of this fund.

9.12 EDUCATIONAL ASSISTANCE FUND: Under the aegis of the Educational Assistance Fund, the Industrial Training Institute at Hassan has been functioning for the benefit of the employees’ children providing courses in the following 3 trades.

1 Diesel Mechanic 1 Year 2 Sheet Metal 1 Year 3 Auto Electrician 1 Year

All the trainees of the Institute were paid an amount of Rs.75/- each per month as stipend. The details of Educational Assistance provided to employee’s children are as follows:

1 I.T.I. courses Rs.75/- per month

2 Diploma courses Rs.110/- per month

3 Graduataion- BE/BVSC courses Rs.900/-per semester

4 Medical courses & Post-graduate courses Rs.225/- per month

An amount of Rs.4.65 lakh has been paid towards scholarships to 214 students (children of employees/officers) studying in different disciplines.

This educational assistance is extended to only one member of the employee’s family.

9.13 BONUS: For the year 2011-12, as per the amended Bonus Act, eligible employees have been paid statutory Bonus amounting to Rs.2.94 crore (not exceeding Rs. 3500/- in each case).

9.14 LABOUR RELATIONS: The system of redressing the grievances/problems of employees at Divisional level and Central Office level is in practice. During the year of report there have been no strikes or incidences of Labour unrest and there has been harmonious Industrial Relations.

- 61 - Annual Administration Report 2011 - 2012

9.15 LABOUR WELFARE MEASURES: 1. Educational Loan: Under the scheme, educational loan upto Rs.1.00 lakh at 9.5% annual interest has been extended to the employees/officers whose children get admission to professional courses viz., BE, MBBS, BDS, BAMS etc. During the year of report, loan of Rs.24.83 lakh has been sanctioned to 58 children of Employees/ Officers.

2. Grant of Cash Award for Merit Students: Under the scheme, the children of Employees/Officers securing 70% and more marks in SSLC, PUC annual examinations and more than 60% marks in Degree examinations have been granted cash awards ranging from Rs.1000/- to Rs.4000/-. During the year of report 880 students have been granted cash awards to the tune of Rs.20.14 lakh.

3. De-addiction Programme: A de-addiction programme under the name WAPPA (Work Place Alcohol Prevention Programme and Activity) has been implemented in KSRTC in the year 1997 to help alcohol addicts to over come the habit. A 40 bed unit for de-addication treatment has been established at KSRTC Jayanagar Hospital, Bangalore on 30-1-1999. The Corporation spends upto Rs.5000/- to each addicted employee towards the treatment. During the year 2011-12, 110 employees have been treated for alcoholism.

4. Establishment of the Preventive Medicine and Healthy Life Style Clinic: A Preventive Medicine & Healthy Life Style Clinic has been established on 28-01-2005 at KSRTC Jayanagar Hospital, Bangalore to provide comprehensive health check up of all Employees. Similar Healthy Life Style Clinic has been established at Mysore on 01-07-2006. During the year of report, 375 Employees have under gone health checkup at Bangalore Clinic & 1193 Employees at Mysore clinic.

5. Vima Yojane: Employees Family Welfare Scheme has been implemented in the Corporation from 01-02-2008. This scheme is voluntary and optional. Under the scheme, the dependent of the member Employee who dies while in service, is entitled to get a compensation of Rs. 3.00 lakh. The monthly premium of the scheme is Rs. 150/-out of which the Employee will contribute Rs. 100/- and the Employer Rs.50/-. During the year 2011-12, Rs.4.17 crore has been paid as compensation under the scheme.

6. KSRTC Saurya Prashasti Medal Scheme: Board of Directors of the Corporation has resolved and brought in KSRTC Saurya Prashasti medal Scheme vide resolution No 9129 dated 25-11-2009 to grant cash award upto the maximum of Rs. 20,000 and Gold Medal for meritorious/ exemplary services and sacrifice rendered by the employees while discharging their legitimate duties after examining casewise. During the year 2011-12 there have been no eligible employees to attain Saurya Prashasti Medal.

**** - 62 - Annual Administration Report 2011 - 2012

CHAPTER-10 SECURITY AND VIGILANCE

10.0.0 Security and Vigilance department consist of the following sections: 1.Security 2.Vigilance

10.1.0 SECURITY SECTION: 10.1.1 Main duty of the Security Department is to provide physical security to the property of the Corporation against theft, fire, pilferage and misappropriation etc., by the employees and the outsiders. The security personnel have reported cases of different type relating to theft, misuse and misappropriation of KSRTC property. Comparative figures of the cases reported during the year 2011-12 and 2010-11 are shown in Table-33. TABLE – 33

Number of cases Sl. Nature of cases No. 2011-12 2010-11

1 Theft of KSRTC property 19 10

2 Misappropriation of KSRTC property: 4 5 a) Misappropriation by the employees

other than conductors. 3 3 b) Misappropriation by the conductors

7 8 Total

3 Loss or damage to KSRTC property. 44 29

4 Total number of cases (1 to 3) 70 47

5 Total amount involved (Rs.in lakh) 200.09 49.91

10.1.2 The Security staff have also reported other cases wherein employees of the Corporation involved and the details as compared to corresponding period of previous year are shown in Table-34.

TABLE– 34

Sl. Number of cases Nature of cases No. 2011-12 2010-11

1 Assault 17 20

2 Rude behavior 11 7 3 Other miscellaneous cases 63 45

Total number of cases(1to3) 91 72

- 63 - Annual Administration Report 2011 - 2012

10.1.3 The department has ensured proper departmental action against errant employees by initiating disciplinary action. In case of theft and mis-appropriation complaints have been lodged in the jurisdictional police stations against erring employees and offending outsiders for ensuring legal action against them.

10.1.4 ANALYSIS OF WORK DONE BY THE SECURITY PERSONNEL: The Security staff of the operating divisions and Regional Workshops have detected and reported cases of theft, mis-appropriation, loss and damage to the KSRTC property. The details are as under. a) Theft of KSRTC Property: The details of theft cases reported and enquired into during 2011-12 as compared to previous year are furnished in Table-35. TABLE-35

Amount of No. of No. of No. of Year property involved employees outsiders cases (Rs.in lakh) involved involved

2011-12 19 1.43 11 10

2010-11 10 0.88 25 05 b) Misappropriation: (i) Other than conductors : Details of misappropriation cases reported against employees other than conductors in 2011-12 and the related figures of previous year are given in Table-36.

TABLE – 36

Amount involved Year No. of cases (Rs. in lakh)

2011-12 4 0.10

2010-11 5 0.90

(ii) Conductors : Details of misappropriation cases reported against conductors in 2011-12 and the related figures of previous year are given in Table-37. Table-37

Year No. of cases Amount involved (Rs. in lakh )

2011-12 3 0.04

2010-11 3 0.82

- 64 - Annual Administration Report 2011 - 2012 c) Loss of damages to KSRTC Property: 32 cases of loss of damage to KSRTC property due to agitation, strike, fire, etc., involving an amount of Rs.120.51 lakh are reported during the year 2011-12 as against 20 cases involving an amount of Rs. 991.11 lakh during the previous year.

10.1.5 FIRE ACCIDENTS: 12 cases of fire accidents have been reported during the year 2011-12 involving loss of property worth of Rs.56.17 lakh as against 9 cases of fire accidents reported involving loss of property worth of Rs.5.92 lakh during 2010-11.

10.1.6 DACOITY/ROBBERY: During 2011-12 a Dacoity/Robbery case have been reported in Bagepalli Depot of Chikkaballapura Division causing loss of Rs.6152/- to the Corporation. In 2010-11 an attempt of robbery case is reported in Mysore while carrying traffic revenue of Mysore depot-1 for remittance to bank.

10.2.0 VIGILANCE SECTION:

10.2.1 The Department takes cognizance of the petitions received and information gathered on various acts of omissions and commissions on the part of the officers and officials of KSRTC in their discharge of duties, indulging in corrupt practices etc., and arranges for proper enquiries. 541 petitions of all types have been received during the year 2011-12. Out of them 447 petitions have been referred for enquiry. 27 petitions have been forwarded to NWKRTC, 69 petitions to NEKRTC and 4 petitions to BMTC for action at their end. In 155 cases, enquiry reports have been sent to various disciplinary authorities for initiating action against the employees. 181 enquiry reports have been closed. 111 petitions are pending with Dy Chief Security & Vigilance Officers/Security & Vigilance Officers/ Divisional Security Inspectors of various divisions at enquiry stage.

The monitoring work at Central Control Room at Central Office with the objective of receiving and managing information on various issues which affect the bus operations viz., Accidents, Breakdowns, Union activities, Strikes, Agitations, dharna’s survivellance system at Kempegowda Bus Station and Mysore City Bus Station have been connected to Central Control Room by making use of high end network technology for effective monitoring of the activities at these bus station round the clock has been continued.

10.3.0 LINE CHECKING : 10.3.1 Line Checking staff and the Security & Vigilance staff have detected and reported cases of pilferage by crew during their line checking duties. Emphasis has been laid to check pilfer-prone conductors and drivers. The details are as shown in Table – 38.

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TABLE – 38

No. of Pilferage No. of Penalty pilferage amount Passengers Year buses imposed cases involved penalized checked (Rs. in lakh) detected (Rs. in lakh)

2011-12 735705 76803 12.99 91.96 104052 2010-11 680402 65257 12.42 79.14 99851

10.4.0 PREVENTIVE CHECKS: Preventive checks have been conducted to ensure correctness of supply of HSD and its proper accountal. The details of preventive checks made as compared to previous year are as under

Sl. Particulars 2011-12 2010-11 No.

1 Checks on underground HSD tank 802 585

2 Checks on IOC tankers enroute 283 63

10.5.0 DETECTION OF CASES OF ALCOHOL CONSUMPTION: In order to ensure road safety and to avoid accidents, a scheme of identification of alcoholics and their treatment has been started. The Security staff are supplied with Breath Analysers to detect consumption of alcoholic drinks by the employees while on duty. A programme of De-addiction called “Work Place Alcohol, Prevention Programme and Activities (WAPPA)” has been continued during the year under review. Regular and extensive checkings were conducted by the Security staff. In all 21608 Checks on employees were made with Breath analyser. 46 cases of drunken while on duty were detected and the employees were sent to De-addiction centers to undergo the treatment to bring such employees to the main stream.

10.6.0 ACCIDENTS MVC INVESTIGATIONS: Security & Vigilance Department has taken up investigations of genuineness of the claims made by the petitioners in MVC cases and as per Circular No.182 dt.15-5-2005 security officials are visiting fatal accident spot and are conducting investigation to know the causes of accidents. Investigation reports have been received in 179 Fatal accident cases during 2011-12 and action on the guilty drivers is under progress by the concerned disciplinary authorities.

10.7.0 ACTIONS ON THE REPORTS OF SECURITY & VIGILANCE STAFF: The Department had referred the reports submitted by Security & Vigilance personnel to the Competent Disciplinary Authorities for initiation of disciplinary action against the defaulters. The disposal particulars of the cases referred to various disciplinary authorities during the year 2011-12 are as follows;

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a) Dismissal 01 b) Termination/removal 00 c) Pay reduction 100 d) Recovery from pay 652 e) Postponement of increment 103 f) Censure 73 g) Fine 237 h) Exoneration 11 i) Reverted to lower post 00

10.8.0 AWARDS: In all 29 employees/officers of Security & Vigilance Department have been sanctioned reward amounting to Rs.12750/- in appreciation of their initiative and good work in detecting various cases of theft, pilferage etc., during 2011-12.

*****

- 67 - Annual Administration Report 2011 - 2012

CHAPTER-11 ENVIRONMENT INITIATIVES

Environmental Initiatives undertaken by the Corporation during the year 2011-12 are detailed below.

11.0 Afforestation: A massive Afforestation programme is in place and 33,000 saplings have been planted at Bus Station/ Depot/Divisional Office/Workshop areas of the Corporation. The Training Academy of Hassan has been identified for major Afforestation and water shed activity.

11.1 Smoke Emission Checks: The Corporation has continued the programme of routine/surprise Smoke Emission Checks covering the entire Fleet at regular intervals. Totally 82,948 Vehicles have been checked for Smoke Emission levels (as shown below graphically) during the year under report and out of which 381 (0.46%) Buses found slightly above the limit. These Buses have been corrected and put back to operation.

The limit of smoke level of heavy duty diesel Vehicles being 65 Hartridge, no Vehicle above the norm is allowed to operate. All the Vehicles have been tested for Emission level and a PUC (Pollution Under Control) sticker for the Emission Under Control is displayed on the Vehicles. A reward of Rs: 1000/- to a person identifying the operation of Vehicle with black smoke is in force w.e.f. 01.01.2008. Smoke meters have been provided to all the Depots

11.2. Surprise Emmission Checks: As many as 10,885 Buses have been checked surprisingly at major Bus Stations of the Corporation and out of which 126 Buses were found above the norms (> 65 Hardridge units)

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11.3. Testing OF HSD : As many as 1842 HSD samples collected from various depots of the Corporation have been checked for the quality of the fuel supplied. Samples of HSD, Ethanol blended diesel, Ethanol, Bio Diesel samples are tested. The following points are tested in HSD samples. a) Flash point. b) ASTM density at 15 0 C Kg/m3. c) Kinematic Viscosity at 40 0 C CST. d) Distillation 90% volume recovery at 366 0 C IBP C.

11.4. Rain Water Harvesting: Rain Water Harvesting has been implemented at some of the Depot/Bus stations/ Divisions of KSRTC. Further it has taken a decision to implement rain water unit to all the existing buildings in a phased manner and all the new upcoming constructions will be with Rain Water Harvesting system.

11. 5. Water Quality Test : Quality of Water from sources like bore well, open well and other sources of all the depots of KSRTC were tested and based on the value of hardness, fluoride, PH and chloride results. Softeners are being provided where ever the Quality of Water is poor/bad.

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11.6. Water Recycling Plant: Water Recycling Plant were installed for reuse of water for bus wash to 28 Depots of KSRTC and the remaining 44 Depot is under progress.

11.7. Bio-Diesel/Alternate Fuels: Alternate Fuel trials with Bio-Diesel in the ratio of 90:10 have been completed with excellent results. Totally 5 Depots are identified in the first phase of implementation using bio diesel in the ratio of 10% (B10).

Sl Division Depots No. of Depots No. of Buses No

Mandya 1 Mandya 2 83 Maddur

Chikkaballapura 2 Chikkaballapura Chintamani 3 166 Doddaballapura

Total 5 249

11.8. Diesel Ethanol Blend: Ethanol is Blended with Diesel at (7.7% Ethanol + 0.5% Solubilizer + 91.8% Diesel). Totally 21 depots of KSRTC are commissioned for blending of Ethonol diesel.

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11.9. Solar Lighting System: 45 numbers of 2 KW and 126 numbers of 300W Solar lights have been installed in the various rural bus stations and depots of KSRTC under MNRE funded project. Energy Audit is carried out at Depots, Divisional Workshop and Central Office for conservation and optimization of energy conservation.

11.10. Hazardous Waste Management: A scientific method has been adopted for disposal of Hazardous waste like used lubricants, scrap batteries besides disposal of tyres, automobile scrap etc. Returns are filed to the KSPCB on regular basis.

11.11 ISO 14001 / OHSAS 18001 / ISO 9001: OHSAS-18001: 2007 certification has been obtained for Central Offices and ISO-9001 & ISO-14001 for RWB. ISO-14001: 2004 for MCTC of KGBS is under progress. ISO 9001/14001 to 4 Depots of Mysore division under the GEF project is still under progress.

11.12. Seminars and Conferences: A Consultative committee has been set up to recommend for use of Ethanol. Seminars/Conferences have been organized every year for the World Environment Day. It was celebrated World Environment Day i.e., 5th of June 2011 and by planting of saplings. Upgradation of skill on new technologies is in continuous process.

11.13. Innovative Projects: The Environment friendly Phenol Bonded Densified Compressed Bamboo Mat Boards as per IS 13958: 1994 being used as bus flooring which is much superior and better than the conventional compressed ply boards in respect of strength, longer durability, better dimensional stability and fuel efficiency.

Diesel Particulate Filters and Flame arrestors for Ethanol dozed vehicles of Mysore City to reduce the smoke emission and ensure safety. - 71 - Annual Administration Report 2011 - 2012

CHAPTER-12 INFORMATION TECHONOLOGY

12.0 KSRTC has adopted Information Technology in its day-to-day operations and brought every staff under the Information Technology net. KSRTC is the leading State Transport Undertaking in the country to adopt Information and Communications Technology in its Administrative and operational processes. For its IT-enabled projects, KSRTC has received applause and many S.T.Us are following KSRTC’s IT way. KSRTC has been leveraging on Information Technology in its various progressive projects and the details of developments made during the year under report is given below.

12.1 Any Where Any Time Advance Reservation (AWATAR): Karnataka State Road Transport Corporation has launched its “Any where Any Time Advance Reservation” system during April 2006. It is a web based passenger seat reservation system developed for KSRTC reservation system. AWATAR passenger reservation system facilitating online booking of passenger seats through- KSRTC counters, Franchisee Counters, Bangalore One counters, via-flightraja counters, Mobile booking and e-booking by individuals.. Tickets can be booked 30 days in advance including return journey tickets from selected destination. Contributing for the green revolution, e-ticketing passenger can now travel in the bus by showing the SMS alert delivered to them on confirmation of tickets booked.

12.2 Prayanothsava - rewarding frequent commuters: 30% discount for a passenger who books 4 travel tickets using the same user ID (for an e-ticket), discount is valid only for a single seat on the fourth ticket. The offer is initiated for honoring frequent commuters through this friendly measure.

12.3 Service Search on Home page of Website: Service search facility provided to the passenger to know more about service availability, types of services, arrival and departure timings etc., The designe of the map is as under.

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12.4 Dynamic Map based Service Search: KSRTC implemented Map Based Dynamic service search for premium segment services to provide the real time information to the passengers. It displays Schedule name, Schedule number, Departure and Arrival timings, via places, Route distance, Pickup points and other related details.

12.5 Increase in the Coverage of AWATAR: The franchisee counters increased substantially from 580 during 2010-11 to 672 during 2011-12. The registered e-booking users have also rose to 20 lakh during 2011-12 from 16 lakh during 2010-11.

12.6 Awards: KSRTC won the National 1st FIEO and Telecom Technology award for successful implementation of mobile booking by Ministry of Commerce and Industry, GOI. It has won for successful implementation of AWATAR Online reservation system, project selected as IBM great mind challenger and business award for most innovative solution in automotive-2011.

12.7 AWATAR performance:

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12.8 SAKAL Implementation: As per Karnataka Guarantee of services to citizen’s act, 2011, all the services related to KSRTC viz., issue of bus passes to school children, Accident Relief Fund, issue of bus passes to Physically challenged, issue of free bus passes to freedom fighters is implemented under SAKAL portal.

12.9 Automated Driving Track System: During the year 2011-12, about 18000 candidates participated in trade test conducted for selection of Drivers & Driver-cum-Conductors at Automated Driving Track system, Regional Training Institute of Hassan.

12.10 Counselling for Selection of Depots and Division for Driver/Driver cum Conductors: Introduced computerized counseling system for allotment of posting for newly recruited 1320 nos. of Driver/Driver cum Conductors to Divisions and Depots according to roaster-cum-merit list for the first time among all the STUs.

12.11 Electronic Ticketing Machines (ETMs) KSRTC has introduced Electronic Ticketing Machines (ETMs) in place of conventional pre-printed tickets in the year 2004 in one depot and has now implemented it in all the bus depots and routes of KSRTC. This is a major achievement in automating the process of issue of tickets, thereby reducing pilferage and reducing conductor time and drudgery. Now all the depots and routes in KSRTC are issuing tickets only through the ETMs, which is the first time in an organization in the country has completely shifted to the Electronic issue of tickets. During the year 2011-12, newly started depots have also been provided with ETM’s and implemented completely with related software/technology/application.

*****

- 74 - Annual Administration Report 2011 - 2012

CHAPTER-13 GENERAL

13.1.0. PRINTING PRESS: The KST Press at Bangalore is functioning as an independent unit attached to Central Office during the year under report. As at the end of the year, the Press had a staff strength of 88 employees.

13.1.1. PRODUCTION : The item wise production details during the period under report i.e., 2011-12 as compared with those of previous year are furnished below in Table-39.

TABLE – 39 (Rs.in Lakh) Sl. Items 2011-12 2010-11 No.

1 Loose Forms 216.95 231.81

2 Pads 0.50 0.26

3 Books, registers and others 3.20 1.91

4 Ticket books 89.54 88.39

Ticket and luggage books supplied to other 5 89.50 89.53 divisions/Corporations.

6 Luggage books 0.09 0.08

Total 399.78 411.98

13.1.2. VALUE OF TICKET BOOKS SUPPLIED: The conversion value of Ticket Books of various denomination supplied to operating units of the Corporation during 2011-12 was Rs.1.33 crore as against Rs.1.33 crore of last year.

13.1.3. ADDITIONAL WORKS UNDERTAKEN: During the period under report, the printing and supply of stationeries like Audit Reports, Board Meeting Notices, Visiting Cards, Invitation Cards, Monthly Passes, Scribbling Pads, Index Sheets for Board Meeting, Vokalath Forms, Enquiry Notices, New Year Greeting Cards and Ticket books for Navi Mumbai Transport Corporation(Bombay), Kadamba Transport Corporation (Goa) have been takenup. Further, production of ETM reels on trail basis is successfully under taken during the year.

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13.1.4. REVENUE EARNED BY DOING OTHER ORGANISATION JOBS: During the year under report KST press has taken up the printing work of other Transport Undertakings such as NWKRTC, NEKRTC, BMTC, Navi Mumbai Transport Corporation(Bombay) and Kadamba Transport Corporation (Goa). It has also taken up the printing work of other organisations such as Justice A.J.Sadashiva Commission of enquiry earned an amount of Rs.299.55 lakh. The details are shown in Table-4 TABLE – 40 (Rs.in Lakh) Revenue Revenue earned Sl. earned by Organisation by supplying Total No. supplying stationeries tickets

1 B.M.T.C. 129.11 84.50 213.61

2 N.E.K.R.T.C. 1.60 28.06 29.66

3 N.W.K.R.T.C. 0.50 45.45 45.95

Total 131.21 158.01 289.22

Supply of tickets & stationery items for other Corporations and 4 organisations like Navi Mumbai Transport,Kadamba Transport Corporation 10.33 and Justice A.J.Sadashiva Commission of enquiry.

Total (1 to 4) 299.55

13.1.5. SCRAPPING OF PLANT & MACHINERIES: During the year 2011-12 none of the Printing Machineries have been scrapped.

13.1.6 DETAILS OF RAW METERIALS PURCHASED & CONSUMED: The details of raw materials purchased and consumed during the year 2011-12 compared to previous year are as under.

Sl. Description 2011-12 2010-11 No.

Paper used for printing of tickets in self driven rotary 1 182607 kg. 184103 kg. & letter press ticket machines.

2 Paper used for printing of stationery . 202460.50 kg. 231572.25 kg.

Total 385067.50kg. 415675.25 kg.

Expenditure incurred on purchase of Raw materials like Ink, Paper, Nylo plate, Spare parts, ETM reels, 3 Rs.474.57 lakh Rs.431.23 lakh computer stationery, pay slips, advance reservation tickets etc.

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13.2.0. LAW: The Corporation has 10505 cases pending before various Courts as on 31-03-2012. These cases have been pending from the level of Trial Courts, High Court and Supreme Court. The Trial Court cases are dealt at Divisional level by the Law Officers/Assistant Law Officers working at the Divisional level by coordinating with the Panel Advocates. Appeals, Writ Petitions and cases before Supreme Court are dealt at the Law Department at Central office level. The above cases comprise of Labour Court cases, Motor Vehicle Claim cases, Workmen’s Compensation, Gratuity, Consumer and Commercial cases etc.

M.V.C cases pending before the MACTs : As on 01-04-2011, 4988 MVC cases were pending. During the year under report 1413+257* cases were received, 2640+257* cases have been disposed off, and out of which 668 cases are decided in favour of the Corporation and 1972 against the Corporation. The Divisionwise details are furnished in Table - 41.

TABLE- 41 (Rs.in Lakh) Pending Received Disposed during the year Pending Division as on during the as on 01-04-11 year For Against Total 31-03-12

Bangalore Central 620 217 113 262 375 462

Ramanagara 431 110 68 167 235 306

Tumkur 380 68 5 138 143 305

Kolar 291 102 13 132 145+25* 223

Chikkaballapura 195 120+51* 49 71 120 246

Mysore city transport 378 57 89 121 210+33* 192

Mysore Rural 428 50 12 270 282+47* 149

Mandya 308 68 20 89 109+64* 203

Chamarajanagar 179 60+30* 20 94 114 155

Hassan 335 146 35 133 168 313

Chikka magalore 332 174 37 134 171 335

Mangalore 544 119 130 100 230+88* 345

Putur 0 72+176* 15 15 30 218

Davangere 567 50 62 246 308 309

Total 4988 1413+257* 668 1972 2640+257* 3761

*Total Cases transferred

Matters pending before the Labour Courts/Industrial Tribunal : 2649 cases were pending as on 01-04-2011 and during year 595+53* cases were received. 505 Labour Court cases are decided in favour of KSRTC as against 914+53* disposals during the year. The Divisionwise details are furnished in Table - 42.

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TABLE- 42

Pending Received Disposed during the year Pending Division as on during the as on 01-04-11 year For Against Total 31-03-12

Bangalore Central 263 185 13 47 60+5* 383

Ramanagara 141 28 21 11 32 137

Tumkur 232 98 23 32 55 275

Kolar 346 15 50 68 118 115

Chikkaballapura 190 19 31 45 76+18* 243

Mysore city transport 249 27 79 26 105 171

Mysore Rural 184 70 22 40 62 192

Mandya 80 18 14 12 26+20* 52

Chamarajnagara 32 9 9 8 17 24

Hassan 402 30 129 13 142 290

Chikkamagalore 231 17 25 26 51+10* 187

Mangalore 65 8 17 12 29 44

Putur 0 10+53* 22 20 42 21

Davangere 234 61 50 49 99 196

Total 2649 595+53* 505 409 914+53* 2330

*Total Cases transferred

Original suits pertaining to Commercial establishments and land matters: As on 01-4-2011, there were 21 Original Suits pertaining to Commercial establishments and Land Matters are pending at Divisional level. Out of these cases one case disposed in favour of the Corporation and 20 cases are pending as on 31-3-2012. Divisionwise Gratuity cases pending are given at table-43.

Gratuity Matters Pending at the Divisional level: There were 893 gratuity cases of the divisions were pending before various Controlling authorities and Appellate authorities at High court as at the end on 01-04-2011. As at the end of 31-3-2012, 257 cases have been disposed, out of which 77 cases are decided in favour Corporation during year under report.

- 78 - Annual Administration Report 2011 - 2012

TABLE- 43

Pending Received Disposed during the year Pending Division as on during the as on 01-04-11 year For Against Total 31-03-12 Bangalore Central 218 73 18 46 64 227 Ramanagara 77 40 8 15 23 94 Tumkur 85 6 3 11 14 77 Kolar 32 25 0 26 26 31 Chikkaballapura 52 13 1 10 11 54 Mysore city transport 185 21 27 23 50 156 Mysore Rural 68 8 7 25 32 44 Mandya 12 6 0 12 12 6 Chamarajnagara 0 3 0 0 0 3 Hassan 44 2 5 8 13 33 Chikkamagalore 68 14 8 3 11 71 Mangalore 1 2 0 1 1 2 Putur 0 0 0 0 0 0 Davangere 51 21 0 0 0 72 Total 893 234 77 180 257 870

Further, the number of cases pertaining to Accident, Service, Labour and Commercial Matters disposed in favour/against KSRTC and pending before High Court/Supreme Court as on 31-03-2012 and percentage of success rate before High Court for the period from 01-04-2011 to 31-03-2012 are shown in Table – 44and Table-45 respectively.

TABLE -44 Cases pending before the High Courts and Supreme Courts :

Cases No of cases disposed Received Pending Sl. pending during the year Particulars during as on No as on the year Favour Against Total 31-03-12 01-04-11 1. Accident Matters MFAs before High Court 1131 681 262 556 818 994 SLPs before Supreme Court 21 8 0 2 2 27 2. Service Matters WPs/WAs before High Court 199 41 101 55 156 84 SLPs before Supreme Court 4 2 0 2 2 4 3. Labour Matters WPs/WAas before High 561 113 276 116 392 282 Court SLPs before Supreme Court 2 0 0 0 0 2 4. Commercial Matters WPs/WAs in High Court 34 30 24 4 28 36 SLPs before Supreme Court 2 0 0 0 0 2 Total High Court cases 1925 865 663 731 1394 1396 Total Supreme Court cases 29 10 0 4 4 35

- 79 - Annual Administration Report 2011 - 2012

As on 01-04-2011, 79 Gratuity cases were pending in High court. During the year 2011-12, 49 cases are received and 78 cases were disposed, out of which 59 cases decided in favour of Corporation and 43 cases are pending as on 31-03-2012.

Table – 45 Percentage of success rate of cases before High Court

Labour 70.4%

Service 64.7%

Accident (MFA) 32.0%

Commercial 85.7%

Gratuity 75.6

Overall 47.6%

13.3.0 MARKETING & COMMUTER RELATIONS: KSRTC is committed to provide regular, reliable, comfortable and cost effective passenger Transport Services to the commuters with an exceptional track record of safety. The Marketing cell is created to perform various activities to increase load factor and profitability of the Corporation. The main objective is to provide efficient Transport Facilities to the passengers, redressal of passenger grievances, dissipating information regarding services, formation of package tours and innovating new market for the services. Following are the few Marketing Strategies adopted during the year 2011-12.

13.3.1 Delivery Expansion/Marketing Dimensions: To create visibility and awareness about the brand, to provide a consistent online presence for KSRTC, to motivate the audience to take action (Call or book online), Expand Online Reach & Brand Awareness, Enhance & Manage Online Reputation of KSRTC, Create Better Customer Relationship with Commuters, Robust Brand Monitoring, Popularize Public Transport among Public (especially new generation commuters)?, Engage Commuters, Feedback Management, Promote Offers, Increase Traffic to KSRTC Website, Increase Page Rankings Organically to interact with customers directly and understand different issues from the user’s perspective, initiated digital marketing.

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13.3.2 Website campaign: Website hosting, Website updating, Customizing the website, Bringing up Offers and Bringing up Banners on the website, New service introduction campaign, Campaign on any value added services like Mobile booking, call centre etc., Special service campaign done in the KSRTC website.

13.3.3 Social media Marketing: Social media marketing is introduced in the website for effective/constant communication with the online users. These Social media marketing helped to Increase Traffic to KSRTC Website, Promote Offers, and Increase Page Rankings Organically and also maintain Feedback Management. And also to create strong online media presence and to bring positive change in customer attitude and interest in using KSRTC as their preferred means of transport and also interact with commuters informally enhanced the online presence using social media.

13.3.4 Facebook: Daily around 2500 users and monthly around 3000 users are active in the face book. So far around 5274 users likes KSRTC.

http://www.facebook.com/KSRTC.Karnataka

Twitter : Around 1414 followers are present in the twitter account.

https://twitter.com/KSRTC_Journeys

- 81 - Annual Administration Report 2011 - 2012

13.3.5 Search engine Optimization: To increase page rankings in all popular search engines, SEO is implemented for keywords related to bus transport and for top destination on both Offsite and Onsite optimization.

13.3.6 Email campaign: Implemented and sending emails/newsletter to all registered users through Email Campaign to promote offers and to create bonding with KSRTC. Regular updates will be sent to users through newsletters.

13.3.7 Google Adwords campaign: Implemented Google adwords campaign for KSRTC on Google Search engine as a sponsored link on Google. Around 9 campaigns started with 2280 nos. of Keywords.Through Google Campaign so far 23.43 lakhs clicks (new visitors to KSRTC website), 234.07 lakhs impressions have come for the KSRTC campaign and 2.67 lakhs conversions (confirm ticket booked/payment on AWATAR application) have happened.

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13.3.8 Google maps campaign: Implemented Google ads for KSRTC reservation counters as sponsored link to facilitate users to get information about KSRTC reservation counters on Google places.

13.3.9 Google Ads for Call Centre for Call Extension: Implemented Google ads for Call Centre to make awareness of our customer service.

13.3.10 Mobile campaign: Implemented Mobile Marketing, which engage commuters with updates and messages, remind commuters about schedules and delays, sending m-ticket, Integrate mobile app with ticket booking systems, SMS alerts on ticket confirmation and cancellation etc.,

13.3.11 Green Evolution in e-ticket: Implemented & popularised the Paperless ticketing, Passenger can now travel in the bus by showing SMS delivered to them on confirmation of the tickets booked, contributing for green revolution.

13.3.12 Loyalty Program – Prayanothsava: For Rewarding frequent commuters, 30% discount on your 4th travel scheme is implemented in online reservation system, So Far around 1332 beneficiaries’ availed discount. After implementation of Prayanothsava Scheme around 41405 new users registered with KSRTC.

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13.3.13 CRM with Call Centre: Call centre is successfully implemented to create Better Customer Relationship with Commuters and the same is integrated with AWATAR Online reservation System.

It helps commuters to get information or raise their queries, enquiries or complaints 24*7. Interactive Voice Response System, Complaint Registration and Tracking System, SMS Integration for Enquiry, Web Integration for Complaint Registration and Tracking System.Complaints would be registered with a unique tracking number and the same are sorted out in short time.Now it is easy to reach KSRTC. Call 08044554422 or sms “ “ to 56006 or email to feedback @ ksrtc.org.

13.3.14 Rural Survey: To study the market and to get passenger feedback, the following surveys were conducted. 9 Commuter satisfaction of rural commuter satisfaction study conducted through IMRB. 9 Rural commuter satisfaction study was undertaken in 5 taluks. 9 90% of commuters preferred to travel by KSRTC. 9 The feedback is continuously monitored and suitable actions are taken. 9 Through rural survey we were able to identify weak points and improve the quality of service.

13.3.15 To improve branding:

9 Action taken to brand exterior and interior of the Karnataka Vaibhav buses in consultation with M/s Ogilvy and Mather. This Brand extension “Karnataka Vaibhav” with tagline “Travel in comfort” has become instant hit and commanding premium. 9 Designed feedback forms to collect regular passenger feedback from online survey. 9 Action taken to brand the Karnataka Sarige buses in consultation with M/s Ogilvy and Mather. 9 Training on soft skills was organised for crew to enable them to build good communication skills to interact with passengers. 9 For the first time Live TV was introduced in Airavat Club Class buses. 9 AC lunges were opened at Shanthinagar and MCTC bus stands.

13.3.16 Exhibitions and publicity.

¾ To give wide publicity about Corporation’s services and facilities exhibition stall are put up on occasions ¾ Designed and printed handbills, brochure, banners to give wide publicity about Corporation’s services and facilities. ¾ Designed and displayed hoarding at bus stations. ¾ Good public relations were maintained with media, public and all stake holders. This has helped building KSRTC brands in the print media and audio visual media. - 84 - Annual Administration Report 2011 - 2012

13.3.17 Awards: Corporation has bagged the following awards for its outstanding performance. ¾ Union Transport Minister’s Trophy for the lowest Accident Record in 1998-2001. ¾ Parisara award by Govt. of Karnataka-2001. ¾ IRTE Prince Michael International Road Safety Award-2002. ¾ Safety Award by Chartered Institute of Logistics & Transport 2001-02. ¾ Petroleum Conservation Research Association Award-2001-02 & 2002-03. ¾ Golden Peacock Environment Management Award-2003. ¾ Golden Peacock Eco Innovation Award - 2004. ¾ Prestigious Runner-up Award from PCRA for the best improvement in HSD KMPL during 2001-02. ¾ KSRTC adjudged Winner for the best improvement in HSD KMPL during 2002-03 & 2003-04. ¾ OSHAS 18001, ISO 14001 & 9001 certification for conformance towards Occupational Health & Safety Management System standards. ¾ Safety innovation Award for safety & quality by Institute of Engineers, New Delhi-2006. ¾ Dubai Best Practices Award by Dubai Municipality for environment Management through multi pronged strategy India-2006. ¾ EMPI Indian Express Indian Innovation Award-2006, New Delhi. ¾ Bagged Award for Excellence-2008 from the Ministry of Urban Development, Central Government, for introducing 100% Electronic Ticketing Machine to issue tickets in the Mysore City for city operatins. 2008. ¾ Award for Excellence-2009 for excellence in Urban Transport Projects under JnNURM initiatives for Urban transport projects-2009, and the Karnataka is the first state which has implemented Automated Electronic Driving test System for the Recruitment of Drivers in the State Road Transport Corporation ¾ Golden Peacock Innovative Product/Service Award-2010. ¾ National award for Exemplary implementation of e-Governance initiatives in 2011-12 among PSUs category by DAR&PG, GOI for web based passenger reservation system. ¾ Best Transport Corporation award-2010 from the British Quality Foundation ¾ Annual Chief Minister’s Ratna Award-2011-12 for best performing meritorious State Public Sector Enterprise from Govt. of Karnataka. ¾ Golden Peacock Eco-Innovation award 2010 for Eco friendly measures. ¾ Deccan Chronicle Green Award initiative “ Green Warrior Award” ¾ Awarded mBillionth South Asia-2010 in recognition of AWATAR Mobile booking.

- 85 - Annual Administration Report 2011 - 2012

¾ Earth Care award –2010 for innovation in Environment and Climate protection. ¾ India Pride award-2010 for Infrastructure Development and Transportation. ¾ Golden Peacock Eco Innovation Award-2010. ¾ The World is Open Award-2010 for successful implementation of ETM ¾ Manthan South Asia Award-2010 for AWATAR implementation ¾ Award of Excellence by Ministry of Urban Development Govt. of India 2010 for clean development mechanism ¾ Public Relation Council of India (PRCI)- Best Public Service Campaign Award-2010. ¾ Public Relation Council of India- Best Corporate Brochure Award-2010. ¾ Rajiv Gandhi National Quality Award 2009 ¾ Best Employer Award-2010. ¾ Edward de Bone’s Award-2010. ¾ RASBIC award 2010 ¾ Global HR Excellence award 2010 ¾ UITP political Commitment award 2010 Further during the year KSRTC has bagged the following AWARDS ¾ Won the National 1st FIEO and Telecom Technology award for successful implementation of mobile booking by Ministry of Commerce and Industry, GOI. ¾ Volvo sustainable mobility award 2011 for successful implementation of city service in Tumkur and Hassan cities. ¾ “Award for Excellence-2011” for a unique public Transport Initiative in providing sustainable mobility for medium and small towns. ¾ ASRTU National award for making highest profit among the STU’s. ¾ PRCI Best “Coffee Table Book” Gold Award 2012 ¾ PRCI Best “ In –House Magzine (Vernacular)” Silver Award 2012 ¾ PRCI Best “ Best Corporate Film” Silver Award 2012.

13.3.18 Coffee Table Book: During the year 2011-12 a commemorative Coffee Table Book brought out by Transport department to celebrate 50 years of its existence in the transport sector. This book makes an earnest effort to capture glimpses of its formative years, milestones, innovations, achievements, awards and future endeavors.

- 86 - Annual Administration Report 2011 - 2012

13.4.0 INTERNAL AUDIT : The Corporation has fully implemented ETMs usage in all Depots, Internal Audit Department has deputed officials to check the operations of ETMs and its performance also Inspector of Accounts verify and the defects noticed during the inspection will be brought to the notice of the concerned officials for corrective actions.

It has verified the implementation of Circular No.1423 dt:19.07.2010, 1432 dt:29.12.2010 and Circular No.1435 dt:15-02-2011 as regarding pay fixation of the employees.

It has verified the implementation of Court Order regarding payment of back wages and payment of benefits to the Voluntary retirement employees. The discrepencies noticed has been brought to the notice of the concerned officers to take necessary action. Also verified the AFR’s of 2011-12 as on 31.03.2012.

It has verified the allotment of Quarters and payment of Water charges, Electricity bills and Rent by the officials/Offciers as per the guidelines and Circular instructions as and when issued by Central Offices.

The Conmptroller & Auditor General of India will take up the Audit of KSRTC Divisions through Sr. Resident Audit Officer. The team of Auditors will visit the Divisions every year, verify the records and issue Audit Paras through Inspection reports on observations noticed and if convincing reply is received from the Divisions Audit Paras are being considered for closure. The position of the Audit paras as on 31.3.2012 is as follows.

Opening Balance as on 01-04-2011 : 63 Audit paras issued during 2011-12 : 52 Total Audit paras : 115 Audit paras closed during 2011-12 : 29 Audit paras pending as on 31-03-2012 : 86

The Circulars, General Standing Orders, Rules and Regulations issued by Central Offices from time to time for implementation is being watched by the Internal Audit Department which has helped the Divisions to improve the performance. Similarly on observing and inspecting other issues of the Departments it has helped to perform duties carefully.

13.6.0. ACCIDENT RELIEF FUND: Accident Relief Fund Trust has been formed w.e.f 01-06-2002 in order to provide immediate Financial Relief to the legal heirs of the Passengers who died in road accidents while traveling in KSRTC buses.

The relief paid by the ARF Trust is in addition to the MACT claims. The relief amount has been enhanced to Rs.2.50 lakh w.e.f 01-09-2008. Collection of ARF fee of Rupee one from a passengers travelling in KSRTC Buses has been discontinued with effect from 01-09-2008.

The details of Settlement of claims & amount paid during the period under review is as under

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Relief Amount Total Amount Year No. of Claims (Rs. in lakh) (Rs. in lakh)

2011-12 21 2.50 52.50

13.6.1. OTHER INITIATIVES OF THE TRUST :

¾ The trust has extended the immense service of providing immediate medical relief to the passengers injured in the road accidents wherein KSRTC buses involved. During the year 2011-12 the Corporation has incurred Rs.195.25 lakh towards ex-gratia payments to the victims in accidents and it was Rs.90.34 lakh during 2010-11. ¾ The trust owns and maintains 8 wreaker to carryout rescue operation in the accidents spot. ¾ Two trust meetings on ARF trust has been conducted on 22-06-2011 and 17-02-2012 during the year under report.

13.7.0 RIGHT TO INFORMATION ACT 2005: Karnataka State Road Transport Corporation being a Public Sector Undertaking has implemented the Right to Information Act-2005 after its publication in gazette vide Notification issued under No.DPAR-74/RTI/ 2005 (part-2) dated 11-10-2005. Public Information Officers / Asst. Public Information Officers and Appellate Authorities have been appointed in KSRTC at the Central/ Divisional/ Depot/Regional workshop level vide Notification No. KST/CO/ADM/SR/340/70/2005-06 dated 21-10-2005.

The details of applications received/disposed off under Right to Information Act-2005 during the financial year 2011-12 is as under.

1 Total no. of applications received 3731

2 Information provide to with in the due date 3380

3 Information provide to after due date 477

4 Replied to Government references 32 Appeals received and 5 77 Disposed off by the Appellate Authorities Complaints/Appeals received before Karnataka 6 36 Information Commission

13.8.0. QUESTIONS RECEIVED FROM CENTRAL/STATE LEGISLATURE: During the year under report 39 stared/unstared questions, one questions under rule 351, one question under rule 73, one question under rule 72 and one Zero hour question related to Legislative Assembly, 33 stared/unstared questions from Legislative Council totaling to 76 questions from the State Legislature have been received and replied on time.

****

- 88 - Annual Administration Report 2011 - 2012

SCHEDULE – A

STATEMENT SHOWING THE NUMBER OF MEETINGS ATTENDED BY THE BOARD OF DIRECTORS DURING THE YEAR 2011-12

Period of Office No. of Sl. Director/ Board Name No Invitee meetings From To attended

1 Sri. R.ASHOKA, Hon’ble Minister for Transport, 01-04-2011 28-07-2011 Chairman 5 Govt. of Karnataka and 16-08-2011 31-3-2012 Hon’ble Chairman, KSRTC Bangalore

2 Sri. JAGGESH, Vice Hon’ble Vice Chairman. KSRTC 01-04-2011 31-03-2012 - Chairman Bangalore

3 Sri. S.K.DASH, IAS., Joint Secretary (T), Director 01-04-2011 30-06-2011 - Dept . of Road Transport & Highways, Government of India, New Delhi. 4 Sri. L.V NAGARAJAN, IAS., Principal Secretary to Government, Director 01-04-2011 31-03-2012 1 Finance Department, Government of Karnataka. Bangalore

5 SRI. P.B.RAMAMURTHY, IAS., Principal Secretary to Government, Director 29-02-2012 31-03-2012 1 Transport Department, M.S.Buildings, Government of Karnataka, Bangalore.

6 Sri. BHARATLAL MEENA, IAS., Commissioner, Director 01-04-2011 31-03-2012 3 Bangalore Development Authority, Bangalore.

7 Sri. I.S.N. PRASAD., IAS., Principal Secretary to Director 01-04-20110 31-03-2011 - Hon’ble Chief Minister, Government of Karnataka. Bangalore.

8 Sri. M.K.SHANKARALINGEGOWDA., IAS., 01-04-2011 07-12-2011 Principal Secretary to Government, 4 Transport Department, Govt. of Director Karnataka. Bangalore - Commissioner, BBMP 13-12-2011 31-03-2012

9 Sri. SYED ZAMEER PASHA, IAS., Director 01-04-2011 18-05-2011 - Managing Director, BMTC, Bangalore

10 Sri. GAURAV GUPTA, IAS., Director 01-04-2011 25-01-2012 4 Managing Director, KSRTC. Bangalore.

11 SRI. T.SHAM BHATT, IAS., Transport Commissioner, Director 28-07-2011 31-03-2012 2 Transport Department, Government of Karnataka, Bangalore

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12 Sri. K.R.SRINIVAS, IAS., Director 18-05-2011 31-03-2012 4 Managing Director, BMTC, Bangalore.

13 Sri. N.MANJUNATH PRASAD,IAS., Director 25-01-2012 31-03-2012 1 Managing Director, KSRTC, Bangalore.

14 SRI. BIJAY KUMAR SINGH, IPS., Director (Security & Vigilance), Director 29-09-2011 31-03-2012 2 KSRTC Bangalore

15 SRI. NANDAN SINGH, Deputy Secretary (Transport), Ministry of Road Transport & Highways, Director 02-11-2011 31-03-2012 - Government of India, New Delhi.

16 Sri. MAAZ AHMED SHARIFF, KAS., Director (Personnel & Environment) Director 01-04-2011 31-03-2012 5 KSRTC, Bangalore.

17 Sri. SHANKAR PATIL, KAS., Managing Director 01-04-2011 15-07-2011 4 Director, NEKRTC,Gulbarga.

18 Sri. G.N.SHIVAMURTHY,KAS., Director 19-08-2011 31-03-2012 3 Managing Director, NEKRTC,Gulbarga.

19 Sri. HEMARAJU, Managing Director, Director 01-04-2011 31-03-2012 5 NWKRTC, Hubli.

20 Sri. K.A.RAJKUMAR, Director 01-04-2011 29-02-2012 4 Director (Operation), KSRTC, Bangalore.

21 Sri. S.PADMANABHAN, Director (Finance) and FA, KSRTC, Director 03-12-2011 31-03-2012 1 Bangalore.

1 Sri. SUBIR HARI SINGH, IAS., Metropolitan Commissioner, BMRDA Invitee* 01-04-2011 30-09-2011 - Bangalore.

2 Sri. M SHIVAKUMAR,IAS., Metropolitan Commissioner, BMRDA Invitee* 30-09-2011 06-02-2012 - Bangalore.

3 Sri. YOGENDRA TRIPATHI,IAS., Metropolitan Commissioner, BMRDA Invitee* 06-02-2012 31-03-2012 - Bangalore.

* By virtue of sec. 19(a) of the BMRDA Act 1985, the Metropolitan Commissioner, BMRDA, has attended the Board meetings as an INVITEE.

- 90 - Annual Administration Report 2011 - 2012

SCHEDULE – B

Division wise details of Depots, Bus Stations and Control Points As on 31-03-2012

Sl. Division Depot Bus station Control point No Shantinagara, Tirupati, Chennai,Coimbatore Depot-1,Depot-2 (Gandhinagara), Depot-3,Depot-4 Nelamangala 01 Bangalore© Coimbatore(Mettupalya), Depot-5,Depot-6 (1) Trishur,ooty, Puna, Nelamangla (7) Mumbai(Central),.Hosure (10) Kanakapura,Satnur, Kalasipalya-Hosuru, Kodihalli,Anekal, Kalasipalya- KKP,AKL,CPT, Channapatna,Harohalli, Kanakapura,Bidadi, 02 Ramanagar HRH,RMN,MGD Dodda Maralavadi Magadi, (6) Ramanagar, , Hosur (8) (5)

Tumkur, Gubbi, Nitur, Dabaspet,Koratagere, Hebburu, Kyatasandra, Kunigal. Amrutturu, TMK,KGL,TVK, Heggere,Huliyurudurga Solur,Turuvekere, 03 Tumkur SIRA,PGD,TPT Hosadurga.K.B.Cross, Chikkanayakanahalli, Sira, (6) Pavagada Kallambella, Madhugiri, (6) Tiptur, Nonavinakere (16)

Kolar,KGF, Srinivasapura, Vemagal, KLR,KGF,SVP, 04 Kolar Srinivasapura mini, Hosakote, Chittur, MLR,MBL(5) Mulabagilu,Bangarpet,(6) Narasapura,(4)

Chikkaballapura, Chikkaballapura, Chintamani, Bagepalli, Doddaballapura, CBP, DBP, Gowribidanoor, Manchenahalli, Vijayapura, 05 Chickballapura CNT,BGP, Doddaballapura, Devanahalli,Madanapalli, GWB, (5) Gudibande,Mandikal, Hindupura,Cavery Bhavan Sidlagatta, (8) Bangalore (8)

CBS, R.S.Naidunagar, Bannimantap, Infosys,KRS, Jayapura, Mysore City Kuvempunagar llawala, 06 Kuvempunagar Chamundi Betta Transport Kumbarakoppal Satagalli, (3) (4) (5)

Moffusil Depot-1 MBS, K.R.Nagar, Mirle,

Moffussil Depot-2, Saligrama,Hosur, Bettadapura,

07 Mysore Rural KRG,HUN, Ravandur, Kittur, Hunasuru,

HD Kote Periyapatna, H.D.Kote, Saragur -- (5) (12)

Mandya, Maddur, Malavalli, Nagamangla, K.R.Pet, MDY,MDR,MLV, Pandavapura, Bannuru, Bellur, M-Koppalu, Bheriya, 08 Mandya NGML,K.R.PET Belakawadi,Halguru, Koppa, Chinakurali, PNDPR (6) Adichunchanagiri,Kikeri, Holalu(6) Sirangapatna, , Melukote, (13)

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Chamarajanagara, Terkanambi, Chamaraja CRN,GPT,KLG, Yalanduru,Kollegala, 09 Gundlupet, Begur, Hullahalli, nagar NGN,(4) (2) Nanjangudu,M.M.Hills, (7)

Hassan old Bus stand, Hassan New Bus stand, Channarayapatna,Holenarsipura,

,Ramanathapura ,Arkalgudu HSN,CRP,RNP, Alur, Halebidu, 10 Hassan HNP,ARK, Konanur, Shravanabelagula, (5) Shanthigrama, Hallimysore, -- Salgame, Nuggenahalli, Dudda, Gorur, (16)

Chikkamagalur, Arasikere, Sakalespura, Mudigere,Kadur, CKM,ARS,SKP, Birur,Tarikere, KDR,MDG Shringeri,Kodlipet 11 Chikkmagalur Kottigehara, Belur,Javagal, (5) (2) Banavara, J.C.Pura,

Panchanahalli,Gandsi (14)

Pumpwell,Kasargodu, MNG-1, MNG-2, Mangalore, Udupi Karkala, 12 Mangalore MNG-3,CDP, Cundapura, Manipal State Bank, (4) (8) (6)

Puttur, Dharmastala, Madikeri, Bellare,Uppinangadi, PTR,DSL,MDK, Subramanya, Dharmastala Old Bus Stand, 13 Puttur B.C.Road. Sulya , Ujire,Vittla, Nellyadi, Belthangadi,B.C.Road, (4) Kushalnagara, Somavarapet, Moodabidare, Virajapet, Hebbale (12) Gonikoppa (7)

Davanagere, Shivamogga, Holaluru, Honnali, Chitrradurga, DVG,SMG, CDG, Hiriyur, Sirigere, HRH,BVT, Bharamasagara, Challakere, Chennagiri 13 Davanagere SGR, HRPN Harihara, Malebennur, (2) (7) Bhadravati, sagara, Harappanhalli, Chigateri, Bennehalli (15)

Kempegowda Bus Station, Nelamangala, Hosakote 14 KBS ---- MCTC,NGEF,Peenya, (2) Devanahalli, Balekaymandi (6)

Total 72 141 64

- 92 - Annual Administration Report 2011 - 2012

SCHEDULE – C

FARE STRUCTURE WITH EFFECT FROM 25-06-2011

1. Ordinary Service 43.00 paise per km. subject to a minimum fare Rs. 6.00 for a stage of 6.5 kms. or part thereof.

2. Express 65.70 paise per km. subject to a minimum fare Rs. 7.00 for a stage of 6.5 kms. or part thereof. Service

3. Ultra-Deluxe (Rajahamsa) 102.00 paise per km. subject to a minimum fare Rs. 10.00 for a distance equal to 1 chargeable stage or part thereof. Services

4. Sheetal A/C services 80.00 paise per km. subject to a minimum fare Rs. 10.00 for a distance equal to 1 chargeable stage or part thereof.

5. Meghadooth services 114.00 paise per km. subject to a minimum fare Rs. 10.00 for a distance equal to 1 chargeable stage or part thereof.

6. Carona (Ambari). 134.50 paise per km. subject to a minimum fare Rs. 10.00 for a distance equal to 1 chargeable stage or part thereof.

7. Volvo 143.00 paise per km. and subject to market conditions.

8. City Services and Sub-urban 45.60 paise per km. stage length of 2 kms. Services

FARE CHARTS FOR CITY AND SUB-URBAN SERVICES

City services Sub-urban services Chargeable stages Adult Child Adult Child (Rs. Ps.) (Rs. Ps.) (Rs. Ps.) (Rs.Ps.) 1 4.00 2.00 4.00 2.00 2 5.00 3.00 5.00 3.00 3 8.00 4.00 8.00 4.00 4 9.00 5.00 9.00 5.00 5 9.00 5.00 9.00 5.00 6 9.00 5.00 9.00 5.00 7 10.00 5.00 10.00 5.00 8 10.00 5.00 10.00 5.00 9 10.00 5.00 10.00 5.00 10 10.00 5.00 10.00 5.00 11 10.00 5.00 10.00 5.00 12 10.00 5.00 10.00 5.00 13 11.00 6.00 11.00 6.00 14 11.00 6.00 11.00 6.00 15 11.00 6.00 11.00 6.00 16 11.00 6.00 11.00 6.00 17 11.00 6.00 11.00 6.00 18 11.00 6.00 11.00 6.00 19 11.00 6.00 11.00 6.00 20 11.00 6.00 11.00 6.00

- 93 - Annual Administration Report 2011 - 2012

SCHEDULE – D

CASUAL CONTRACT RATES (as on 31-03-2012)

Minimum amount On hourly basis No. of Rate per km Minimum Type of Bus per day (24 (Min.40 Kms per Seats (Rs.) Kms.per day hrs.basis) (Rs.) hour) (Rs.)

Moffusil 61/51 23 300 6900 920

Karnataka Sarige 56/51 26 300 7800 1040

Karnataka Sarige (12-meter chasis) 65 31 300 9300 1240

Rajahamsa-Executive 39/36 33 350 11550 1320

Rajahamsa-Semi Sleeper 31 34 350 11900 1360

Rajahamsa (12-meter chasis) 44 38 350 13300 1520

Sheetal 60 46 350 16100 1840

Carona 43 44 400 17600 1760

Volvo-Semi Sleeper 45/36 61 500 30500 2440

Mysore city volvo service 38 56 300 16800 2240

Semi Low Floor 42 28 250 7000 1120

Karnataka Vaibhava* 44 38 350 13300 1520

TERMS AND CONDITIONS: 1. Re. 1/- Concession to Students of recognised Schools and Colleges of the state (including Intere state Travel 2. Kilometers will be calculated from Depot out to Depot in. 3. Booking has to be done at least 3 days in advance with full details of the tour programme. 4. Payment has to be made in advance alongwith 20% refundable security deposit, Drivers OT and Infrastructure Development Cess. 5. In case of Inter-state contract, permit charges and entry tax shall be extra. 6. Furnishing of passenger list is compulsory in case of Inter-state contract. 7. A day means 24 hours from the time of departure from the Depot. 8. In case of delayed arrival, extra amount will be recovered on hourly basis as per above rates. upto 5 hours delay. 9. Rs.1000/- shall be levied as special fee per Bus for more than two days Inter state causal contract 10. Re.1/- shall be levied for each Km. on inter state services ( on all type of vehicle)

- 94 - Annual Administration Report 2011 - 2012

SCHEDULE – E

CATEGORYWISE PAY SCALES IN FORCE AS ON 31ST MARCH 2012

Designation Scale of Pay

Chairman To be appointed by the Government

Vice Chairman To be appointed by the Government

Managing Director To be appointed by the Government

Director (P&E) To be appointed by the Government

Director (S&V) To be appointed by the Government

Director (Technical) To be appointed by the Government

Director (Operation) To be appointed by the Government

Director (Finance/FA) To be appointed by the Government

General Manager (Personnel) To be appointed by the Government

CLASS-I (SUPERTIME SCALE) OFFICERS

General Manager (Technical) Rs.26950-750-32950-850-34650

General Manager (Traffic) (10 Years)

Chief Accounts Officer-Cum-Financial Adviser

(To be appointed by the Government)

CLASS-I (SELECTION GRADE) OFFICERS

Chief Personnel Manager (Disciplinary)

Chief Accounts Officer (I.A)

Chief Planning & Statistical Officer

Chief Mechanical Engineer

Controller of Stores & Purchase

Chief Law Officer

Chief Civil Engineer

Chief Traffic Manager Rs.21670-650-24920-750-30170-

Chief Medical Officer 850-33570

Manager (HRD) (16 Years)

Chief Systems Manager

Chief Marketing Manager

Principal (CTI)

Senior Divisional Controller

- 95 - Annual Administration Report 2011 - 2012

Designation Scale of Pay CLASS-I (SENIOR) OFFICERS Chief Labour & Welfare Officer Chief Security & Vigilence Officer Dy.Chief Personnel Manager Dy.Chief Accounts Officer Dy.Controller of Stores & Purchases Senior Medical Officer Secretary Executive Engineer (Civil) Rs.18880-500-19880-580-21620-650- Controller of Printing & Stationery 25520-750-31520 (19 Years) Divisional Controller Deputy Chief Traffic Manager Deputy Chief Systems Manager Principal (RTI) Works Manager Chief Public Relations Officer Chief Statistical Officer Mechanical Engineer Deputy Chief Law Officer CLASS-I (JUNIOR) OFFICERS Administrative Officer Accounts Officer Divisional Traffic Officer Divisional Mechanical Engineer Dy.Superintendent (Regional Workshops) Stores Officer Law Officer Dy.Chief Labour Welfare Officer Medical Officer Dy.Controller of Printing Rs.17690-500-18690-580-20430-650- Systems Manager 24980-750-28730 Dy.Chief Security & Vigilance Officer (17 Years) Statistical Officer Senior Personal Secretary Asst.Executive Engineer (Civil) Asst.Executive Engineer (Electrical) Training Manager Estate Officer Senior Depot Manager Sports Officer Public Releations Officer

- 96 - Annual Administration Report 2011 - 2012

Designation Scale of Pay

CLASS-II OFFICERS Labour Welfare Officer Asst.Administrative Officer Asst.Accounts Officer Assistant Statistical Officer Assistant Traffic Manager Assistant Mechanical Engineer Assistant Stores Officer Personal Secretary Assistant Law Officer Rs.13360-430-15080-500-16580-580- Assistant Controller of Printing 18900-650-24100 Security & Vigilence Officer (19 Years) Depot Manager Marketing Manager Assistant Engineer (Civil) Assistant Engineer (Elec.) Assistant Systems Manager Assistant Superintendent (Regl.Workshops) Assistant Training Manager Special Officer (Rehabilitation) CLASS-III EMPLOYEES Assistant Works Superintendent Assistant Traffic Superintendent Supervisor (Electrical) Junior Engineer (Civil Special Grade) Rs.9050-340-10070-390-12800-440- Junior Engineer (Electrical Special Grade) 15440 Personal Assistant (16 Years) Superintendent (Stores) Superintendent (Systems) Superintendent (Administration) Superintendent (Accounts) Superintendent (Statistics) Senior Driver Traffic Inspector Chargeman Chargeman (Printing) Divisional Security Inspector Inspector of Accounts Junior Engineer (Civil / Electrical) Rs.8410-220-8850-280-9690-340- Draftsman 11390-390-13340-440-14660 Stenographer (Sr.) (18 Years) Store Keeper Supervisor (Accounts) Supervisor (Administration) Supervisor (Statistics) Supervisor (Systems)

- 97 - Annual Administration Report 2011 - 2012

Designation Scale of Pay

Leading Hand/Head Artisan Proof Examiner Assistant Supervisor (Electrical) Senior Compositor Senior Machine Operator Ticket Verifier Assistant Junior Stenographer Assistant Accountant Rs.7520-170-8030-220-8470-280-9310-340- Statistical Assistant 11010-390-13740 Assistant Store Keeper (20 Years) Cashier (Senior) Assistant Security Inspector Boiler Attendent A. C. Electrician Staff Nurse Computer Operator Time Keeper Senior Binder Senior Data Entry Operator Assistant Traffic Inspector Arti s an Compositor Binder Machine Operator Electrician Rs.7020-130-7280-170-7960-220-8400-280- Mechanic (Press)/Ticket Verifier 9240-340-10600 Assistant Draughtman (15 Years) Sub-Overseer Work Inspector Watch & Ward Inspector Traffic Controller Security Havaldar Pharmacist JA -cum- data entry operator Typist Rs.6330-90-6510-130-7160-170-8010-220- Cashier (Junior) 8450-280-9290-340-9970 Receptionist (19 Years) Tracer X-Ray Technician Junior Laboratory Technician Receptionist

- 98 - Annual Administration Report 2011 - 2012

Designation Scale of Pay

Driver Rs. 6230-90-6410-130-7190-170-8040-220-8480- 280-9320-340-10000 (20 Years) Assistant Artisan Assistant Compositor Assistant Binder Rs.6230-90-6410-130-7190-170-8040-220-8920 Assistant Machine Operator (17 Years) Checker & Packer Care Taker-cum-Cook Conductor Cook (Canteen) Rs.5850-70-5990-90-6350-130-7130-170-7980 Security Guard (17 Years) Technical Assistant CLASS- IV EMPLOYEES Havaldar Rs.5770-70-5980-90-6430-130-7210-170-7890 Assistant Cook (Canteen) (18 Years) Cashier (Canteen) Helper (Gardening & Head Mali) Helper (Printing) Helper (Security) Helper (Helper-cum-Room Boy Security) Helper (Office) Helper (Home Orderly) Helper (Cycle Orderly) Helper (Sweeping) Rs.5690-70-6040-90-6490-130-7270-170-7610 Helper (Gardening) (18 Years) Helper (Gardening Mali) Helper (Sweeping-cum-Mali) Tea/Coffee Maker Supplier (Canteen) Grinder (Canteen) Cleaner (Canteen) Attender Dresser

- 99 - Annual Administration Report 2011 - 2012

SCHEDULE – F

DEPRECIATION

Assumed Life Amount of Incidence Sl. Rate of Annual Revenue Type of Assets in Ps.per No. In Contribution In Kms Exp. in 2011-12 km. Years ( Rs. in lakh ) A Buses 1) Medium vehicles such as Leyland/TMB & others 10 560000 Based on kms. 17081.85 197.91 2) Volvo vehicles 15 1000000 Based on kms. 2236.40 365.84 B Departmental Vehicles. 1.Domestic trucks 4 0.00 2.Departmental vehicles such as Cars, 6 1/6 of the original cost 61.09 0.66 Station Wagons, Jeeps, Motor Cycles C Buildings & Fixtures 1.Pucca Buildings 40 2.5% of the original cost 831.41 9.00

2.Temporary Buildings and Sheds 4 2.5% of the original cost 83.01 0.90

D Plant & Machinery 1.Light Mechanical & Electrical 20% of the original cost 76.36 0.83 Equipments. 2.Heavy Mechanical & Electrical 10% of the original cost 82.37 0.89 Equipments. 3.Tyre retreading machinery 12.56 0.14 4.Ticket machines - Press 10.44 0.11 5. Environment machineries 47.83 0.52 E Misc. Equipments 1.Computer hardware and allied 20% of the original cost 247.33 2.68 Equipments. 2.Furniture & fictures 10% of the original cost 48.62 0.53 3.Hand Ticket Machines 11.83 0.13 4.Fire Fighting Equipments 0.75 0.01 5.Medical Equipments 20% of the original cost 1.56 0.02 6.Amenity Equipments 9.65 0.10 7.Photographic Equipments 3.21 0.03 8. Electronic tickting machine 113.55 1.23 9. Electronic equipments 33.52 0.36 10. Xerox & fax machines 12.10 0.13 F Interest on Capital 6.25% of the capital provided -- -- by the participating Governments

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Annual Administration Report 2011 - 2012

Appendix -10

ACCOUNTING POLICIES

The Corporation has adopted Enterprise Resource Planning, an accounting package - Oracle Financials w.e.f. 01.02.2000. The Accounts of the Central Offices along with the accounts of all the Units of the Corporation at Trial Balance level are maintained in Oracle Financials.

1. The Corporation follows Mercantile System of accounting and recognizes Income and Expenditure on accrual basis except otherwise stated specifically.

2. Expenditure on Reconditioning of Vehicles is treated as revenue expenditure (Repairs & Maintenance) irrespective of its life. 3. Fixed Assets are stated at cost. These costs are not adjusted to reflect the impact of changing value in purchasing power of money. Further, the Financial Statements are based on historical costs.

4. (a) Depreciation on vehicles is calculated on actual KMs basis assuming the life of the vehicle as 5.60 lakhs KMs for the purpose of the depreciation, as this method enables charging of depreciation equitably linked to the usage of vehicle and does reflect the true and fair cost of the depreciation.

(b) Depreciation on Swaraj Mazda vehicles is also being calculated on the actual KM basis assuming the life of the vehicles as 5.60 lakhs KMs. only, on par with the other vehicles of the Corporation. The depre- ciation on vehicles, which are off the road for the whole year, is not provided for.

(c) In respect of Volvo vehicles, the depreciation is being worked out at the rate of minimum of 1.00 lakh KM basis assuming the life of the vehicles, as 10.00 lakhs KMs based on the Govt. order No. SAREE/4/ SASUMSO 2007 dated 27/03/07.

(d) Depreciation on other Assets is provided on straight-line method at the following rates. Depreciation on assets acquired during the year is being provided on monthly prorata basis.

Buildings 2.5% Computer Hardware 20% Heavy Duty Plant & Machinery 10% Medical Equipment 20% Light Duty Plant & Machinery 20% Furniture, Fixtures & others 10%

5. MV Tax is calculated and provided for at 5% plus cess of 11% on tax, on the revenue realized during the year excluding the revenue realized in the territory of Maharashtra State as per G.O. No.FTD 114 TMT 89 dated 08.06.1990.

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6. As per directions of RPFC, the share of Employer contribution to PF should be 12% on basic and DA and the same is being followed.

7. The Corporation has been settling the gratuity claims of the employees as per the existing provisions out of its revenues.

8. a) Materials received in the Units of KSRTC not taken on charge as on the date of closure of accounts due to non-completion of Inspection formalities are not accounted in the books of Accounts.

b) Materials issued to workshops for their immediate requirements from Stores are treated as consump- tion. Hence, the value of materials lying on shop floor at the end of the year is not taken into stock.

9. The minimum compensation payable under No fault liability clause as per section 140 of the Motor vehicle Act-1988 is carried in the Accounts for a period of 4 years. Any claims received for the earlier years will be treated on cash basis.

10. Income from sale of scrap is derived only when the materials/scraped buses are lifted by the bidders and hence accounted on cash basis.

11. The expenditure disclosed under deferred revenue expenditure is amortized as follows. a) Major assemblies fitted to the vehicles- for 5 years. b) Civil works like asphalting and re-chip carpeting, rewiring etc for 3 years. c) Cost of refurbishing of buses for 3 years.

12. The deposits outstanding for more than 3 years are to be transferred to miscellaneous revenue. Wherever contracts/works continued for more than three years, such deposits are continued in the deposit Account.

13. Liability on civil works is provided on the basis of certified bills.

14. Grants received from JNNURM/SDP and other Grants are accounted under Reserves & Surplus. The principles under Accounting Standard – 12 are broadly followed in this regard.

15. The figures are rounded off to the nearest of lakh rupees.

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NOTES FORMING PART OF BALANCE SHEET AND PROFIT AND LOSS ACCOUNT. 1. The Stock of Stores on hand at the close of the financial year has been valued at weighted average price and they consist of the following: (Rs. In lakh) a) Serviceable Stores 2870.57 b) Obsolete Stores 50.09 (Realizable value 30% approximately)

c) Surplus Stores 11.14

2. Provision has been made for doubtful debts and advances to the extent of Rs.39.68 lakh.

3. Provision for all liabilities acknowledged as debt has been made in the Accounts for the accounting year.

4. Motor Vehicle Compensation claims awarded on or before 31st of March 2012 and accepted by the Corporation up to the end of April 2012 have been accounted for in the Books of Accounts.

5. Claims of the following nature are in dispute / pending in courts or with appellate authorities as on 31st March 2012 and are treated as contingent liability.

No. of cases Nature of the claim Rs. In crore pending

a. Motor accident compensation 4193 364.92 Claims

b. Departmental Enquiry 11 0.52

c. Excise duty on bus body - 39.43 building at R.W.B.

d. Property tax of KBS for the - 0.30 period from 1989-90 to 98-99

e. Penalty on M.V.Tax during - 36.86 the year 1996-97 to 2005-06

f. Income Tax liability as per 77.31 the Asst. Order for the A.Y. 2009-10 -

2. 2190 Vehicles worth Rs.337.88 Crore and 171 vehicles wroth Rs.62.66 Crore have been hypothecated to Bank of Maharashtra and Punjab & Sind Bank respectively as security towards financial assistance extended to KSRTC, for purchase of chassis and building bodies thereon as on 31.03.2012. Further the Corporation has availed a loan of Rs.9.83 Crore from M/s KUIDFC under the mega city scheme for the

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project of construction of Modern Satellite Bus Terminal in MCTC land at Mysore Road Bangalore. According to the terms and conditions of the agreement KSRTC and KUIDFC are the joint owners of the property pertaining to the project till the loan is fully paid back along with interest. Apart from this M/s KUIDFC has sanctioned a Mega City Scheme loan of Rs.16.00 Crs. being 50% of the project cost for construction of Satellite Bus Station at Peenya, out of which Rs.11.00 Crore has been availed by the Corporation during 2011-12. The repayment of the said loan commences from June-2013. However payment of interest is being made from Sept.-2011 it self.

3. The Government of Karnataka vide order No.CI 33 CIS 92 Bangalore dated 12.5.1995 read with order No.CI 11:CIS 95 Bangalore dated 11.1.96 and read with order No. CI 10 (II) CIS 2000 dated 23.07.2001 have ordered to take over the assets and liabilities of erstwhile KIMCO. Accordingly the assets and liabilities of Rs. 2207.38 lakh have been incorporated in the books of accounts of KSRTC.

a) Out of the total liabilities of Rs.2207.38 lakh, the Corporation has discharged a liability of Rs.2145.83 lakh as on 31.03.2012. b) The following are the liabilities to be discharged. In lakh (i) Legal cases 35.00 (ii) Gratuity 26.55 Total 61.55

4. The Corporation has been filing income tax returns every year and being assessed by the Additional Director of Income tax ,Trust Circle- 3(1) , Bangalore in the status of a Charitable institution.

Consequent to the Amendment made by the Finance Act, 2008 with effect from 1.4.2008 to the term charitable Institution , the Director of Income tax (Exemptions), Trust circle has cancelled the registration granted to the corporation as a Charitable institution vide his order No.DIT (E)/KSRTC/ AAACV6497R/ITO(E-1)/2011-12 Dt.21-11-2011.

Subsequently, based on the cancellation order passed by the Director of Income tax (Exemptions), Trust Circle, the Additional Director of Income tax (Exemptions) Trust circle proceeded to assess the Corporation as an AOP for the Asst. year 2009-10.

However our Corporation has not concurred with the action of the Director of Income tax Trust Circle and has contested the order of cancellation as a Charitable organization before the Income tax Appellate Tribunal and the assessment proceedings before the Commissioner of Income tax ( Appeals). Both the matters are pending.

9. The Service Tax remittances are being made at the Unit level and the returns are being filed periodically.

10. The Sales Tax Returns are filed at the Unit level and the assessment is being done periodically.

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11. The actuarial valuation in respect of Gratuity liability has been arrived at Rs.79.88 Crore and necessary provision has been made in the books of Accounts of the Corporation excluding the share of KSRTC in the Gratuity Fund Trust.

12. The expenditure arising out of Encashment of leave to the retired employees, is being met out of revenues of the Corporation.

13. As per Accounting Policy No.6 the PF contribution is made at 12% for the year, as there was no cash loss during the previous year.

14. As on 31.03.12, both the Regional workshops Bangalore /Hassan were holding 101 scrap vehicles. These vehicles have already been removed from the assets of the Corporation. Hence, the value of assets shown in the balance sheet is exclusive of these assets. The approximate realizable value of these scrap buses would be Rs.151.50 lakh.

15. a) Materials received in the units to the extent of Rs.7.02 lakh are not taken on charge as the inspection formalities are not completed as on 31.03.12. Hence the value of inventories held in the books of Accounts as on 31.03.12 is exclusive of these materials.

b) The Capital liability on account of Civil Contracts pertaining to on going works, for which work orders issued but are still in progress, is to the extent of Rs.52.15 Crore.

c) Further there is Capital liability to the extent of Rs.102.30 Crs. towards procurement of bus chassis/ body building/ PMEs for which purchase order/work order issued during the year, but yet to be received/ completed.

d) Capital Liability pertaining to JNNURM Works is of the order of Rs. 7.29 Crore.

16. The Corporation had purchased 9 acres of land belonging to M/s MCTC Ltd., at a cost of Rs.10.00 Crore Out of the 9 acres of land, 2 acres and 20 guntas only has been registered in favour of the Corporation during 2003. The remaining land is yet to be registered in favour of the Corporation. Necessary steps have been taken to complete the formalities of registration which are in progress. Further, the State Government has exempted the Corporation from payment of Registration fees (Rs.22.65 lakh). The said liability towards Registration fee has not been incorporated in the books of Accounts of the Corporation.

17. The Government of Karnataka have sanctioned a ways and means loan of Rs.5.00 Crore to KSRTC during the year 1997, which was to be repayable in five equal installments of Rs.1.00 Crore per month commenc- ing from March 1997. Consequent upon the restructuring and division of KSRTC an amount of Rs.72.10 lakh. Rs.104.65 lakh and Rs.86.95 lakh was transferred to BMTC, NWKRTC and NEKRTC respectively. The share of KSRTC i.e. Rs.2.36 Crore has been repaid during November 07. Further interest liability to the extent of Rs.302.54 lakh has been settled vide Government Order no.SARIE37 SASUMYO 2010 Dt.25/03/2011, out of the student subsidy amount released to the corporation. However no provision for penal interest at 6% p.a. has been made in the books of accounts of the corporation, which works out to Rs.151.26 lakh.

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18. The crew is eligible for incentive @ 2% on revenue collections on completion of their duties. Since the incentive payment is linked with the attendance of the Driver/Conductors, provision towards incentive on the night out collection has not been made in the accounts of 2011-12. The estimated expenditure of incentive on this revenue will be about Rs.4.97 lakh.

\19. The Corporation is providing drinking water, blankets etc to the passengers of premium services. The cost of these passenger amenities to the extent of Rs.503.43 lakh has been debited to passenger amenity fund as the expenditure is incurred for the welfare of passengers.

20. The Bank balance has been arrived at after reducing the excess drawal of Rs.223.59 Lakh in respect of Corporation Bank and Bank of Maharashtra.

21. No dues have remained unpaid as on 31-03-2012 in respect of the Micro, Small and Medium Enterprises of State.

22. An amount of Rs.375.00 lakh has been provided for in the accounts towards bonus liability for the year 2011-12. However, this liability has not been considered for calculation of absorption of overheads in respect of Civil Engineering/Regional Workshops with a view to effect it while booking the actual expenditure as and when it is incurred at the respective units.

23. Town Municipality of Chikkanayakanahalli has given a land measuring 1 acre and 25 Guntas to the Corporation free of cost during 1987 for Public Utility purpose. Accordingly, the Corporation has constructed a Bus Stand during 2002-03, by taking possession of the land. Further, the Corporation has taken up the matter with Urban Development Authorities to complete the formalities like Khata transfer etc., so as to get the land registered in favour of the Corporation and the matter is under progress.

24. The Corporation has received Rs.7.35 Crore from Health Department towards transfer of land measuring 5 acres as well as approach road of 23 guntas at Chikkaballapur. The amount so released over and above the net book value has been recognized in the P & L account of the corporation for the current year 2011-12, treating it as profit on sale of asset as per the Accounting Standards issued by the Institute of Chartered Accountants of India. The said revenue has been utilized for the acquisition of other assets during the year.

25. The BMRCL has released Rs.11.00 Crore for construction of Bus Depots/Terminals, out of which an amount of Rs.10.48 Crore is charged off to the assets capitalized till the end of this year.

26. The Corporation has taken up two projects under the JnNURM scheme of Central Government at Mysore. The details of which are as follows.

- 116 - Annual Administration Report 2011 - 2012 a) Rolling stock : (Rs.in Lakh) 1 Project Cost 1.Volvo Buses - 30

2.Tata Buses - 41

3.Leyland Buses-79 150 Buses 5030.00

1.GOI – 80% 2 Funding pattern 2.GOK -10% 3.KSRTC-10%

3 Cost of Buses 1.Volvo Buses - 30 2330.40

2.Tata Buses - 41 1013.39

3.Leyland Buses-79 1437.95 4781.74

4 Amount Received 1 GOI 2735.00

2 GOK (Including VAT) 927.80 3662.80

The corporation has inducted 150 Buses at Mysore City by the end of Feb.2010. Further the Govt of India has released Rs.2735.00 lakh as against the sanction of Rs.3646.40 lakh leaving the balance of Rs.911.40 lakh to be received. b) Civil Engineering Works. (Rs.in Lakh) Tender Estimated Particulars approved Funding pattern cost cost

1.GOI 80% of 8525.00

2.GOK 10% of 8525.00 Development of Transport 8525.00 11016.00 Infrastructure facilities 3.KSRTC 10% of 8525.00

4 Approved Cost (11016.00- 8525.00) = 2491.00

Project wise financial progress achieved up to 31-03-2012

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Estimate Approved Progress achived upto 31-03-12 Sl. Projects Name cost cost and amount Capitalised under No. (In lakh (Rs. in lakh) AH 310801 (Rs. in lakh)

1 Up gradation of Mysore 1187.00 1597.00 1503.75 City Bus Station

2 Up gradation of Moffsil 1801.00 2353.00 2952.94 Bus Station

3 IMTC at Sathagalli with 2848.00 3661.00 3734.77 Depot

4 IMTC at Kuvempunagara 1423.00 1836.00 1755.70

5 IMTC at 474.00 600.00 880.37 R.S.Naidunagara

6 IMTC at Ilawala 464.00 601.00 504.00

7 P & TAC at Chamundi 328.00 368.00 52.98 Hills

8 DPR Cost 84.40

Total 8525.00 11016.00 11468.91

Further, the details of assets charged against grant capitalized under JNNURM, during the year 2009-10, 2010-11 and 2011-12 are as under. (Rs.in Lakh)

2009-10 2010-11 2011-12 Grand Total Sl. Particulars Amount Amount Amount Total of No KSRTC KSRTC KSRTC Total of Charged Charged Charged KSRTC Asst. Asst. Asset Grant to Grant to Grant to Grant Asset 1 Up gradation of

City Bus station 1068.30 325.75 0.00 37.32 11.75 60.64 1080.05 423.71 At Mysore 2 IMTC at Sathagalli Depot 155.13 17.23 0.00 0.00 2436.35 1126.06 2591.48 1143.29

3 Up gradation of Mofussil. Bus

Station at 0.00 0.00 1705.30 1125.42 66.57 273.20 1638.73 1398.62 Mysore(DPR Cost added)

4 IMTC at 0.00 0.00 426.60 432.21 4.69 16.87 431.29 449.08 R.S.Naidu Nagar

5 IMTC at 1294.80 460.90 1294.80 460.90 Kuvempu Nagar

6 IMTC at 422.20 81.80 422.20 81.80 Yelawla

7 PTAC 50.93 2.04 50.93 2.04 Chamundi Hills

Total 1223.43 342.98 2131.90 1594.95 4154.15 2021.51 7509.48 3959.44

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27. The Corporation has received Rs.25.00 Crore towards Special Development Plan (SDP) Grants, from the Government of Karnataka during 2009-10, 2010-11 and 2011-12. The year wise details of Assets created against the Grant received are as under.

(Rs. in Crore)

Sl. Asset created as at Year Amount No the end of the year

1 2009-10 25.00 23.78

2 2010-11 25.00 18.49

3 2011-12 25.00 10.99

28. During the year 2011-12 the Corporation has received Rs.4.99 Crore from Directorate of Urban Land Transport (DULT) for introduction of City buses in two/three tier cities namely Hassan, KGF, Davangere.

29. The corporation has submitted DPR’s to the Ministry of Road Transport and Highways (MoRTH) to infuse Information Technology in the Transport sector to improve the Bus services at an estimated cost of Rs.8.76 Crore Further MoRTH has released 1.65 Crore. out of GOI share of Rs.3.30 Crore as Central financial assistance during 2010-11, being first installment for implementation of this project. Balance of Rs.1.65 Crore is yet be received.

30. The Ministry of Urban Development (MOUD) is working with Global Environment Facility (GEF) to prepare Sustainable Urban Transport Program (SUTP) to reduce GHG emissions in the urban transport sector.

Under this scheme the KSRTC will be implementing Innovative Environment System (IES) as well as Intelligent Transport System (ITS) at Mysore City, covering 500 Buses,105 Bus stops,6 Bus Terminals and 45 platforms. The corporation is implementing ITS at Mysore City under World Bank’s GEF-SUTP programme with the financial aid from World Bank, Government of India (JnNURM and MoUD) and Government of Karnataka. The estimated cost of the project is Rs.27.27 Crore The work under the project is under progress. The contract for implementation of the project has been awarded to M/s CMC Ltd. Bangalore. Further, M/s IBI Pvt. Ltd. has been appointed as Project Management Consultants and the work of Monitoring and Evaluation of the Project has been entrusted to M/s ICT India Pvt. Ltd.

31. The Corporation has received Rs.18.00 lakh being 50% of the Central Financial Assistance (CFA) through the Ministry of New and Renewable Energy (MNRE) towards installation of Solar Lighting System in various divisions. The project is nearing completion.

32. The Corporation has received Rs.10.00 Crore by way of an advance being 50% of the sanction amount of Rs.20.00 Crore vide GO No SARIE 273 SAEPA 2011 Dt.02-03-2012 through the Transport Commissioner, who in turn has entrusted the work of construction of Drivers Training Track for Heavy vehicles at Singanayakanahalli, Bangalore and Gamanagatti, Dharwad. Accordingly the Corporation will undertake and complete the said CE works by utilizing the amount so received for the purpose.

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33. With a view to provide better amenities to the commuters, the Corporation has entered in to a Lease-Cum–Development Agreement, under Public Private Participation (PPP), for a period of 33 years, with M/s Patil Constructions & Infrastructure Pvt. Ltd. and M/s Ramanashi Infrastructure to develop Commercial Complex at Hassan and Mangalore respectively. At both the places, the Corporation has provided its own land to the developers. Under the project M/s Patil Constructions & Infrastructure Pvt. Ltd. and M/s Ramanashi Infrastructure have remitted Rs.1.50 Crore and 1.00 Crore respectively towards land premium apart from lease rentals which is non-refundable. Initial formalities are completed and the projects are under progress.

34. The Corporation during the year 2011-12 has repaid the capital loan to the extent of Rs.39.87 Crore.

Sd/- Sd/- (S.Padmanabhan) (N.Manjunatha Prasad) DIRECTOR (Finance)/FA Managing Director

Dated : 08-06-2012 Place : Bangalore

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