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KARNATAKA STATE ROAD TRANSPORT CORPORATION CENTRAL OFFICE : - 560027.

Annual Administration Report 2009-10 Published by : Managing Director, State Road Transport Corporation, K.H.Road, Shanthinagar, Bangalore – 560 027.

Compiled by : Chief Planning & Statistical Officer, Karnataka State Road Transport Corporation, K.H.Road, Shanthinagar, 49 Bangalore – 560 027.

Printed by : Controller of Printing & Stationary, Karnataka State Road Transport Press, K. H. Road, Shanthinagar, Bangalore - 560 027. Planning & Statistical Department Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

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KARNATAKA STATE ROAD TRANSPORT CORPORATION CHAPTER - 1 INTRODUCTION K.H. Road, Shanthinagar : Bangalore – 560 027.

1.1 PERIOD COVERED: No. KST:CO:PLN & STAT:A.R: :2010-11 Date: - -2011 This is the forty-ninth Annual Administration Report of Karnataka State Road Transport Corporation covering the activities of the Corporation for the financial year 2009-10 i.e., from 1st April 2009 to 31st March 2010. To The Principal Secretary to Government, 1.2 MANAGEMENT: Transport Department, The amended RTC Act 1982 provides for the Management of the Corporation by the Board of M.S Building, Directors. The Board of Karnataka State Road Transport Corporation as on 31st March 2010 consisted 15 Bangalore – 560 001. Directors and one invitee. All the Directors have been appointed by the State Government.

1.3 ADMINISTRATIVE SET UP: Sir, During the year 2009-10, a new Division called Chamarajnagar has been carved out of Mysore Rural and Mandya Division w.e.f. 01-12-2009. New Depots have been commissioned at Pavagada on As required under Section 35(2) of the Road Transport Corporations Act 1950, the 20-10-2009 and Tiptur on 09-12-2009 attached to Tumkur Division, Nanjangudu on 14-05-2009 attached to Mysore City Transport Division, Pandavapur on 30-03-2010 attached to Mandya Division, Frotyninth Annual Administration Report of the Karnataka State Road Transport Corpora- BC.Road on 20-12-2009 attached to Mangalore Division, Sagar on 15-05-2009 and Shimoga on tion for the year 2009-10, together with the relevant statistical data and financial statements 20-11-2009 attached to Davanagere Division totaling to seven new Depots. As on 31-03-2010 KSRTC had 13 operating Divisions with 69 Depots under its jurisdiction besides 2 Regional Workshops, 3 Civil is submitted herewith. Engineering Divisions, one Printing Press, one Central Training Institute, 2 Regional Training Institutions and a Hospital.

1.4 PASSENGER AMENITIES AND FACILITIES: Yours faithfully, The Corporation has accorded high priority to provide increased amenities to the travelling Public. As Sd/- on 31-03-2010, there were 121 permanent Bus Stations besides, 38 Rural Wayside Shelters and 80 City ( GAURAV GUPTA ) Pick-up Shelters. The long distance Express and non-stop Services were further augmented to meet the needs MANAGING DIRECTOR. of the Travelling Public. In order to provide more comfort to the traveling public 73 new Karnataka Sarige, 34 Grameena Karnataka Sarige, 80 Tata City, 41 Tata jnNURM vehicle, 420 Tata NAL, 36 Rajahamsa, 9 twelve meters Karnataka Sarige, 10 Carona (Ambari), 60 Volvo and 37 City Volvo Buses totaling to 800 new Buses were inducted during the year.

As on 31-03-2010, in all 1071 long distance routes were operated with route length ranging from 120 kms. to 1078 kms. The Corporation has operated 2481 Ordinary, 2973 Express , 2 Semi-luxury, 363 Rajahamsa, 9 Meghadoota, 8 Carona (Ambari), 24 Sheetal, 2 Megadoota Sleeper, 10 Caron Sleeper, 260 Airavatha (Volvo), 30 Volvo (city), 117 city, 41 Marcopolo, 79 Semi Low Floor and 59 Suburban Services as on 31-03-2010.

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1.5 OPERATIONAL EFFICIENCY: 5. It is proposed to add 1200 new Vehicles to the existing Fleet by replacing 665 old Vehicles which are not fit for operation. The Operational results of the vital parameters of 2009-10 compared to 2008-09 are as under: 6. It is proposed to operate 9076.77 lakhs Effective kms. 1. Kms. operated increased to 8428.26 lakh during the year 2009-10 as compared to 8104.27 lakh in 2008-09. 7. It is expected to earn Gross Revenue of Rs.195857.38 lakh. (excluding subsidy to be received from Govt.) 2. The Corporation has achieved average vehicle utilization of 365 kms during 2009-10 as compared to 364 kms. of 2008-09. 8. The Cost of operations is expected at Rs.190120.20 lakh. 3. Tyre Life during 2009-10 increased to 121426 kms. from 113484 kms. of 2008-09. 9. It is proposed to make Profit of Rs. 5737.18 lakh on Gross Revenue 4. Fuel efficiency in terms of KMPL has decreased to 4.84 as compared to 4.92 achieved during 10. It is expected to earn an EPKM of 1995.2 paise on Traffic Revenue. 2008-09. The main reason for shortfall in KMPL is due to induction of more number of premier 11. The expected CPKM is 2094.6 paise. A/C vehicles such as Volvo, Volvo city, Semi Low Floor(Euro-3) and Carona (Ambari) etc . 12. It is contemplated to complete the Depot construction work undertaken at Harappanhalli and Kuntikana 5. The rate of breakdowns per 10,000 kms has decreased to 0.06 during the year 2009-10 from 0.08 of during 2009-10 in 2010-11. 2008-09. 13. It is planned to construct 4 new Bus Stations at Kalasapura, Sakarayapatna, Nidagatta and Hebbale. 6. The rate of accidents per lakh kms. has decreased to 0.15 during the year under report from 0.17 of 2008-09. 1.8. ANNUAL PLAN 2010-11: 7. Earning per kilometer (on Traffic Revenue) has increased to 1797.6 paise during the year 2009-10 The total Capital Expenditure incurred by the Corporation during the year 2009-10 for its from 1763.9 paise of 2008-09. developmental activities was Rs.30425.66 lakh as against the proposed amount of Rs.35690.00 lakh. The 8. During the year 2009-10, the Corporation has earned a profit of Rs. 4884.69 lakh as against Rs. Corporation has been able to build 800 Bus bodies during 2009-10. 5770.52 lakh profit made during 2008-09. The programme of Capital Expenditure that has been proposed and actually incurred during the year 1.6 INDUSTRIAL RELATIONS: 2009-10 are shown below. (Rs.in lakh) One meeting was held between the Management and the Labour representatives during the year Sl. 2009-10 in order to resolve the issues and demands of the labour and to maintain harmonious relationship. Programme Proposed Actual no. There were no strikes reported during the year 2009-10. 1 Land and Buildings 8500.00 6161.19

The Corporation continued to extend all facilities to the workmen for the development of cultural and 2 Passenger Buses & Departmental vehicles. 20700.00 12622.21 sports activities. The Corporation has also continued to extend medical, housing and other welfare benefits 3 Environment Equipments 250.00 103.14 to its Employees. Plant, Machinery,Equipment, Computer 4 750.00 637.50 Hardware, Software and ETM’s etc. 1.7 ANNUAL OPERATING PLAN 2010-11: Civil works 6119.88 5 JnNURM works 5490.00 Vehicles 4781.74 The Corporation formulated its Annual Operating Plan 2010-11 through which steps have been taken Total 35690.00 30425.66 to improve the performance efficiency. Norms have been fixed not only to bring down the cost of

operations, but also to improve various operational parameters. The gist of the plan is as follows. The Corporation in its revised Budget Estimates 2010-11 has a Capital Expenditure programme of Rs.33027.00 lakh of which the plan resources constituted Rs.16294.40 lakh and the balance of Rs.16732.60 1. It is proposed to augment 385 Schedules. lakh from Internal Resources. 2. It is proposed to achieve a KMPL of 4.93 The Corporation has planned to avail loan of Rs.10000.00 lakh from the consortium of Banks and 3. It is proposed to achieve Vehicle Utilisation of 367 Kms. other Financial Institutions during the year. 4. It is proposed to achieve Tyre life of 130000 Kms. ***** - 2 - - 3 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

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PROGRESS AT GLANCE Sl.No. Factors 1961-62 2006-07 2007-08 2008-09 2009-10 6 Quality of Service Sl.No. Factors 1961-62 2006-07 2007-08 2008-09 2009-10 1 Rate of Breakdowns (per 10000 Kms.) 1.25 0.08 0.09 0.08 0.06 1 Organisation (as on 31st March) 1 Central office 1 1 1 1 1 2 Rate of Accidents (per lakh Kms.) 0.79 0.16 0.18 0.17 0.15 2 Divisions 8 13 13 13 14 3 Punctuality ( %) 3 Depots 42 59 60 63 69 a) Departures 87.4 96.1 96.4 96.1 96.2 4 Regional Workshops 2 2 2 2 2 b) Arrivals 81.8 96.3 96.3 96.6 96.7 5 Printing Press 1 1 1 1 1 4 Public complaints (per lakh passengers) 2.43 0.09 0.23 0.20 0.18 6 Staff Employeed 11752 27255 27505 32100 33299 7 Capital (Rs.in Lakh) : (as on 31st March) 7 Staff ratio per Schedule 8.96 4.98 4.79 5.17 5.16 1 Investment: 2 Operations (as on 31st March) a) State Government: 1 Fleet 1792 5950 6759 6914 6963 i) Capital cotribution 831.24 ------2 Schedules 1311 5478 5737 6206 6458 3 Daily schedule kms.(lakh) 2.58 20.60 21.62 23.29 24.33 ii) Equity capital -- 18428.94 21928.94 24278.94 24278.94 4 Routes 1301 5335 5351 5264 5283 b) Central Government 5 Route kms.(lakh) 0.72 4.66 4.75 4.87 4.88 i) Capital contribution 251.00 100.00 100.00 100.00 100.00 6 Inter State Routes 40 275 308 389 380 ii) Equity capital -- 4809.76 4809.76 4809.76 4809.76 7 Ordinary Services 1232 2192 2268 2475 2481 2 JnNURM (Contrn. from State & Central govt.) ------1918.28 4689.14 8 Express Services 61 2512 2663 2886 2973 3 Internal resources -- 47808.01 56315.90 64015.90 69717.90 9 Semi-deluxe Services -- 89 74 26 2 4 From revenue -- 4088.38 9672.18 10217.88 19325.65 10 Deluxe Services 8 ------5 Others (loan from banks LIC etc.) 49.24 23093.24 27829.38 27765.35 25375.40 11 Ultra-Dlx./Rajahamsa Services -- 260 279 318 363 TOTAL 1131.48 98328.33 120656.16 133106.11 148296.79 12 Mayura/Sheetal/ Meghadoota Services -- 45 32 32 35 13 Carona (Ambari)/Sleeper Services ------8 18 8 Fixed Assets (Rs.in lakh) (as on 31st March) 14 Volvo/(including Volvo city Services) -- 141 170 190 290 a) Land & Buildings 171.01 17631.64 21834.91 27470.96 40015.28 15 City Services -- 169 172 200 117 b) Passenger Buses 829.79 74715.24 92234.84 95775.09 100090.45 16 Semi Low Floor ------79 c) Departmental Vehicles 15.82 1103.72 1175.98 1167.96 1165.64 17 Marcopolo ------41 d) Plant, Machinery & Others 34.71 4877.73 5410.43 8692.10 7025.42 18 Sub urban Services -- 70 79 71 59 TOTAL 1051.33 98328.33 120656.16 133106.11 148296.79 3 Passenger amenities (as on 31st March) 9 Working Results 1 Bus Stations 68 110 114 120 121 a) Gross Revenue turnover (Rs.in lakh) 726.20 127179.91 144810.92 163935.74 174636.04 2 Rural way-side Shelters 63 53 50 37 38 b) Total working exp.(including depreciation, 666.12 123790.14 140756.64 158165.22 169751.35 3 City pickup Shelters 131 73 78 78 80 interest and bonus )(Rs.in lakh) 4 Traffic Activities 1 Total Schedule kms.(lakh) 947.70 6892.89 7632.05 8041.43 8290.82 c) Net Profit (after depreciation, Interest 60.08 3389.77 4054.28 5770.52 4884.69 2 Total Effective kms. (lakh) 808.62 6904.32 7598.07 8104.27 8428.26 and bonus) (Rs.in lakh) 3 Effective kms. per day (lakh) 2.22 18.92 20.76 22.20 23.09 d) Return on Capital (net profit + interest) 116.68 5257.41 6553.21 8936.95 7397.52 4 Passengers carried per day (lakh) 4.35 22.75 24.36 23.57 23.66 (Rs.in lakh) 5 Traffic Revenue per day (Rs.in lakh) 1.85 321.64 360.68 391.65 415.06 e) Percentage return on Mean Capital 12.20 16.67 15.63 16.42 11.96 6 EPKM (Ps) 83.5 1700.4 1737.4 1763.9 1797.6 7 Percentage load factor (Asc) 58.8 70.2 72.2 70.8 69.5 5 Performance 1 Percentage Fleet Utilisation 68.4 92.6 91.1 89.9 91.0 2 Average Vehicle Utilisation (kms.) a) On Effective kms. 193.5 362.0 365.0 364.0 365.0 b) On Gross kms. 198.9 374.0 377.0 378.0 381.0 3 Diesel (KMPL) 4.31 5.07 5.02 4.92 4.84 4 Tyre performance (average Kms.) a) New tyres 38828 44096 43612 45571 45644 b) Retreated tyres 23528 23607 23719 23489 23042 c) Total tyre life -- 120891 113904 113484 121426 - 4 - - 5 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

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CHAPTER - 2 MANAGEMENT Sl. No. Name & Address Official/ Non-official Sri. R. ASHOKA, CHAIRMAN Hon’ble Minister for Transport, 1 Non-official Government of Karnataka and Hon’ble Chairman,

KSRTC, Central Office, Bangalore -560 027. 2.1 COMPOSITION OF THE BOARD OF DIRECTORS: Sri. JAGGESH, VICE--CHAIRMAN 2 Hon’ble Vice-Chairman, Non-official The Board of Karnataka State Road Transport Corporation consists of 15 Directors and one invitee as KSRTC, Central Office, Bangalore -560 027. on 31st March 2010. Out of 15 Directors, the Chairman and the Vice Chairman are non official Directors. Sri. S.K. DASH, IAS., The other 13 Directors are official Directors, among them One Director is representing Central Joint Secretary (T), DIRECTOR 3 Dept . of Road Transport & Highways, Official Government. Government of , New Delhi-110 001.

Sri. B.A. COUTINHO, IAS., INVITEE All the Directors are appointed by the State Government. The Commissioner, BMRDA, Government 4 Metropolitan Commissioner,BMRDA Official of Karnataka is attending the Board Meetings as an ‘Invitee’ in terms of Section 19(a) of the BMRDA No.1 Ali Asker Road, Bangalore- 560 052 Act-1985. Sri. D. VENKATESHWARA RAO, IAS., DIRECTOR Principal Secretary to Government, Official 5 Department of Public Enterprieses 2.2 CHANGE OF BOARD OF DIRECTORS DURING THE YEAR 2009-10: Government of Karnataka, M.S.Building, Bangalore- 560 001. Sri. I.S.N. PRASAD,IAS., DIRECTOR Secretary to Hon’ble Chief Minister, Official 1. Sri. Sunil Agarwal, IPS., Director(P & E),KSRTC has been appointed as Director on the Board of 6 Government of Karnataka, KSRTC vide Govt. Notification No:SARIEE/33/VAEMA/2009 dated 18-06-2009. Vidhana Soudha, Bangalore- 560 001 2. Sri. Hemaraju, Director (Tech).KSRTC has been appointed as Director on the Board of KSRTC vide Sri. M.K. SHANKARALINGEGOWDA., IAS., DIRECTOR Secretary to Government, Official 7 Govt. Notification No:SARIEE/51/SASUMSE/2009 dated 19-08-2009. Transport Department, Government of Karnataka, M.S.Building, Bangalore- 560 001. 3. Sri. M.R. Srinivas Murthy, IAS., Additional Chief Secretary to Government , Finance Department, Sri. SIDDAIAH, IAS., DIRECTOR Government of Karnataka has been appointed as Director on the Board of KSRTC vide Govt. 8 Commissioner, Official Notification No:SARIEE/94/ SASUMSE /2009 dated 23-11-2009. Bangalore Development Authority, Bangalore. Sri. GAURAV GUPTA, IAS., DIRECTOR 4. Sri. I.S.N. Prasad, IAS., Secretary to Hon’ble Chief Minister, Government of Karnataka has been 9 Managing Director, Official appointed as Director on the Board of KSRTC vide Govt. Notification No:SARIEE/74/ SASUMSE KSRTC, Central Office, Bangalore – 560 027. Sri. SYED ZAMEER PASHA, IAS., DIRECTOR /2009 dated 03-12-2009. 10 Managing Director, Official 5. Sri. Siddaiah, IAS., Commissioner, Bangalore Development Authority has been appointed as BMTC, Central Office, Bangalore – 560 027. Sri. M. ABDUL SALEEM, IPS., DIRECTOR Director on the Board of KSRTC vide Govt. Notification No:SARIEE/74/ SASUMSE /2009 dated 11 Director(Security & Vigilance), Official 03-12-2009. KSRTC, Central Office, Bangalore – 560 027. Sri. MAAZ AHMED SHARIFF, KAS., DIRECTOR 6. Sri. Maaz Ahmed Shariff KAS., Director (P & E), KSRTC has been appointed as Director on the 12 Director (Personnel & Environment), Official Board of KSRTC vide Govt. Notification No:SARIEE/09/SASUMSE/2010 dated 18-02-2010. KSRTC, Central Office, Bangalore – 560 027. Sri. A.N. PATIL, KAS., DIRECTOR 13 Managing Director, With the above changes, following was the composition of the Directors on the Board of KSRTC as on Official NWKRTC, Central Office, Hubli. 31-03-2010. Sri. SHANKAR PATIL, KAS., DIRECTOR 14 Managing Director, Official NEKRTC, Central Office, Gulbarga. Sri. HEMARAJU DIRECTOR 15 Director (Technical), Official KSRTC, Central Office, Bangalore – 560 027. Sri. K.A. RAJKUMAR, DIRECTOR 16 Director (Operation), Official KSRTC, Central Office, Bangalore-560027.

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2.3 NUMBER OF MEETINGS CONDUCTED, SUBJECTS PLACED AND RESOLUTIONS CHAPTER - 3 ADMINISTRATION PASSED: During the year 2009-10, four Board meetings were conducted, 101 Subjects are placed before the Board of Directors and 97 Resolutions were passed. 3.1 SET-UP: 2.4 MAIN COMMITTEE: During the year 2009-10, one new operating Division at Chamarajanagar as its Head Quarters has been formed duly transferring H.D.Kote, Chamarajanagar, Gundlapet Depots of Mysore Rural Division and No Main Committee was constituted during the year 2009-10. Kollegala Depot of Mandya Division to function under its jurisdiction w.e.f. 01-12-2009. Mysore Urban Division has been renamed as Mysore City Transport Division w.e.f. 01-04-2009. Further, with an intention Statement showing the information regarding the number of Board meetings attended by the Directors to shift Headquarters of Bangalore Rural Division to Ramanagar it has been named as Ramanagar Division during the year 2009-10 is shown in Schedule - A. w.e.f. 29-03-2010. Seven new Depots have been commissioned at Pavagada on 20-10-2009 and Tiptur on 09-12-2009 attached to Tumkur Division, Nanjangudu on 14-05-2009 attached to Mysore City Transport Division, Pandavapur on 30-03-2010 attached to Mandya Division, BC.Road on 20-12-2009 attached to ***** Mangalore Division, Sagar on 15-05-2009 and Shimoga on 20-11-2009 attached to Davanagere Division.

Further, Bus Station at Mysore City has been upgraded under JnNURM project and commissioned on 28-10-2009 and New Bus Station at Hunsur of Mysore Rural Division has been opened on 28-10-2009.

During the year 2009-10, Depot-1 of Mysore City Transport Division has been transferred and brought under the administrative control of Mysore Rural Division w.e.f. 01-04-2009. Similarly, Coimbatore Control Point of Mysore City Transport Division to Mysore Rural Division w.e.f. 25-05-2009 and again transferred to Bangalore Central Division w.e.f. 15-09-2009, Doddaballapura Depot of Bangalore Rural Division to Chickballapura Division w.e.f. 15-10-2009, Ooty Control Point of Mysore City Transport Division to Mysore Rural Division w.e.f. 01-11-2009, Mofussil Bus Station of Mysore City Transport Division to Mysore Rural Division w.e.f. 01-10-2009, Depot-2 of Mysore City Transport Division to Mysore Rural Division w.e.f. 01-12-2009, City-1 and City-2 Depots of Mysore City Transport Division has been renamed as Bannimantapa and Kuvempunagar Depot w.e.f. 25-02-2010 respectively, Mini Depot of Bangalore Rural Division has been closed duly distributing the schedules of the said Depot to Bangalore Central Division and Depots of Bangaloe Rural Division w.e.f. 07-03-2010.

Drivers Training Center at Hassan has been upgraded and inaugurated on 19-01-2010 and renamed as Drivers Training Academy.

With this, the Corporation had 69 Depots, 121 Bus Stations, 48 Control Points and 38 Way side Shelters under its network of operations spread over in 14 Divisions (13 operating Divisions and one Bus Station Division) as at the end of 31-03-2010. The Divisionwise number of Depots, Bus Stations and Control Points and their details as on 31-03-2010 are furnished in Table –1 and Schedule - B respectively.

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TABLE-1 The strength of Class-I & II Officers was 348 and accounted for 1.04% of the total permanent staff of Sl. No of No of Bus No of Control the Corporation. The ratio of Officers to staff was 1:95 as on 31-3-2010. Division No. Depots Stations Points 1 Bangalore © 6 1 3 3.2.2) Recruitment: 2 Ramanagar 6 9 3 During the year 2009-10, 82 Officers, 265 Supervisors and 225 Junior assistant cum Data entry 3 Tumkur 6 13 3 operators totaling to 572 have been recruited. 4 Kolar 5 5 5 5 Chikkaballapura 5 10 6 As there was no promotional channel to the personnel recruited as Driver-cum-Conductors hitherto, 6 MCTD 4 7 2 the Corporation has made a provision by creating a post called “Senior Driver” for those who have put in a service not less than 25 years in the cadre of Driver or Driver-cum-Conductor as the case may be w.e.f. 7 Mysore (Rural) 5 13 2 25-09-2009. 8 Mandya 6 8 2

9 Chamarajanagar 4 7 1 3.2.3) Staff ratio: 10 Hassan 5 11 5 The total staff strength (regular) working in the Corporation was 33299 for operating 6458 schedules 11 Chikkamagalore 5 14 2 as at the end of the year. The Divisional staff ratio per schedule was 4.95. The overall staff ratio of the 12 Mangalore 6 8 13 Corporation per schedule (including the staff employed at the Regional Workshops and other Central Units) 13 Davangere 6 13 1 decreased from 5.17 as on 31-03-2009 to 5.16 as on 31-03-2010. The details of staff ratio as on the last day 14 KBS -- 2 - of the year under report with comparative figures for the previous year are given in Table-3. The TOTAL 69 121 48 Division-wise staff ratio details per Schedule/Vehicle held/Avg. Vehicles on road and Effective Kilometers performed per Employee per day are given at Appendix - 5. 3.2. STAFF POSITION AND STAFF RATIO: 3.2.1) Staff position: TABLE-3

The Corporation employed 33299 permanent employees as on 31-03-2010 as against 32100 As on 31.3.2010 As on 31.3.2009 Sl. No. Units employees as on 31-03-2009. The category-wise break-up of the total staff is given in Table - 2. Staff Staff Ratio per Sch. Staff Staff Ratio per Sch.

Operating Divisions 31943 4.95 30738 4.95 TABLE-2 1 2 Regional Workshops 624 0.10 702 0.11 3 No. of Employees Other Central Units 732 0.11 660 0.11 Sl. No. Category As on 31.03.2010 As on 31.03.2009 Total 33299 5.16 32100 5.17 Regular employees a) Class-I and II Officers 348 366 As at the end of the year, there were 4833 Employees belonging to SC and 2598 Employees belonging b) Class-III and IV Officials: to ST on the rolls accounting 14.51% and 7.80% respectively to the total Employees. The category-wise Drivers 10432 10051 Conductors 6192 6346 working position of the SC and ST Employees in the Corporation as on 31-03-2010 is indicated in Drivers-cum-Conductors 7084 6485 Table - 4. Traffic Supervisors 1134 1163 Mechanical 5391 5061 Administration 2600 2511 Civil Engineering 31 32 Printing Press 87 85

Total Class-III & IV 32951 31734

Total Regular Employees (a+b) 33299 32100

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TABLE-4 TABLE – 5

Sl. Particulars 2009-10 2008-09 Sl. Employees as on 31-03-2010 Employees as on 31-03-2009 No. Category No. Total SC ST Total SC ST No. of cases pending as on the last day 1 14190 10986 of the year 1 Class-I & II Officers 348 36 11 366 40 15 2 No. of cases detected during the year 2 Class-III & IV Officials: a) Conductors 44666 53479* a) Traffic: b) Drivers 7793 8590 i) Drivers, Conductors & 23708 3507 2123 22882 3400 2190 c) Driver-cum-Conductor 18245 -- Dr-cum-Crs. d) Other Staff 4547 2922 ii) Traffic Supervisors 1134 83 42 1163 98 30 Total (a to d) 75251 64991 b) Mechanical 5391 588 248 5061 600 237 3 No. of cases finalized: c) Administration & Others 2718 619 174 2628 610 160 a) Dismissed/ Discharged/ 555 244

Terminated/Removed Total 33299 4833 2598 32100 4798 2632 b) Suspended {As a specific 106 35 punishment} c) Fined 48305 41720 3.3 TRAINING SCHEME AND FACILITIES: d) Other punishments 26725 19788 Training of employees belonging to various category including Officers has been continued in one Total (a to d) 75691 61787 Regional Training Institute, one Drivers Training Academy and one Central Training Institute of the 4 No of cases pending as on the last day of the year 13750 14190 Corporation during the year 2009-10. The details of the employees undergone training are as follows: * including Driver-Cum-Conductors. 105 Officers have been trained in the training centers of the Corporation. Unit Heads are the Disciplinary Authorities for major punishment for Class – III & IV employees 18648 employees of different category have been trained in rehabilitation/induction/special training at working in the units (excluding supervisory staff). The Depot Managers and other Divisional level Officers the training institutes of the Corporation including 226 other Departments personnel. have continued to be empowered to impose minor penalties on Class-III & IV employees coming under Apart from this, their administrative control.

81 Officers have been sent to different training agencies like CIRT, NPC, GRSP, IPE, IHRD, ESCI, 3.5 RULES & REGULATIONS OF KSRTC: NIPM, INSTRUCT, IAM etc., for training. The following Rules/Regulations are in force in KSRTC. Two delegates have been sent to Sweden via Paris for study tour under ASRTU Corpus fund. 1. KSRTC Gratuity Regulations (01-04-1957). 65 students of BBM/MBA/MSW have been trained in various Departments of the Corporation in 2. KSRTC Rules 1961. Human Resources/Finance and other internship projects & field works. 3. KSRTC Employees Leave Rules 1964. 4. KSRTC Employees Contributory Provident Fund Regulations 1968. 210 (148 ST and 62 ST) un-employed private personnel have been trained in Heavy Passenger Vehicle 5. KSRTC Employees Medical Attendance Regulations 1970. Driving under SCP/TSP. 6. KSRTC Servants Conduct & Discipline Regulations 1971. 7. KSRTC Servants Payment of Advance for Purchase of Motor Car/ Cycle/Scooter & Bicycles 3.4 DISCIPLINARY CASES AND THEIR DISPOSALS: Regulations 1976. The details of Disciplinary cases and their disposals during the year 2009-10 as compared to previous 8. KSRTC Employees Promotion and Pay Regulations 1980. year are shown in Table-5. 9. KSRTC Cadre & Recruitment Regulations 1982. 10. KSRTC Employees Premature Retirement Regulations 1983. 11. KSRTC Employees Deputation outside India Regulations 1983. 12. KSRTC Employees Compulsory/Voluntary Retirement Regulations 1984. 13. KSRTC Employees Performance Appraisal Report Regulations 1985. 14. KSRTC In-service Recruitment Scheme 1997. 15. Grant of Extra-ordinary Leave without Wages Scheme to the Employees of the Corporation.

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TABLE-7 CHAPTER - 4 OPERATIONS Total Sl. No.of No.of Sch. Kms. operated Sch. Kms. operated State Schedule No Routes Schedules within the State out side the State Kms.

4.1 NATIONALISATION SCHEME: 1 Maharashtra 30 72 40281 13740 54021 During the year 2009-10, no new Scheme of Nationalization has been taken up. However, the repeal of 2 Andhra Pradesh 155 430 114285 76158 190443 Contract Carriages (Acquisition) Act 1976 by the Government allowing Private Operators to operate as 3 Tamilnadu 119 344 73272 72682 145954 Contract Carriages through out the State is continued. 4 Kerala 66 139 20337 28192 48529 5 Goa 10 22 8802 2192 10994 4.2 OPERATIONS: Total 380 1007 256977 192964 449941 Operational jurisdiction of the Corporation is 17 Districts in the State of Karnataka. 4.5 CITY/ SUBURBAN SERVICES: Major part of the Operations is in rural area. City/Suburban Services have been operated in the City of Mysore. Operation of City/Suburban Operated 6458 Schedules covering 2433267 kms per day as on 31-03-2010 as against 6206 Schedules Schedules as on 31-03-2010 represented 3.02% of the total Schedule kms. In Mysore 106 City, 59 and 2328717 kms as on 31-03-2009. Sub-Urban, 30 City Volvo, 41 Marcopolo and 79 Semi Low Floor Services have been Operated during the Achieved a growth of 4.1% in Schedules and 4.5% in Schedule kms over previous year. year. The extent of City/Sub-Urban Operations by the Corporation as on 31-03-2010 is indicated in Table-8. In Mysore City 244 City/Suburban Services, 30 Volvo (city) and 41 Marco Polo Services have been operated. TABLE – 8

4.3 ROUTES, ROUTE KMs, SCHEDULES & SCHEDULE KMs: Sl. As on 31.03.2010 City No. The Corporation has Operated 5283 Routes with an average Route length of 92.4 Kms as on Routes Route kms Schedules Schedule kms. 31-03-2010. 1 Mysore 185 2560 315 73462 2 %to total services 3.50 0.52 4.88 3.02 The details of Routes, Route kilometers, Schedules and Schedule kms. Operated as on 31-03-2010 with comparative figures of previous year are given in Table - 6 and the Division wise details are given at 4.6.0 MOFUSSIL SERVICES : Appendix - 1. Mofussil Services operated by the Corporation have been scheduled to cover 2359805 Kms daily as at TABLE-6 the end of the year under report, which formed 96.98% of the total Operations. Besides the Operation of Ordinary Services in rural area, the Corporation also operated some of the Services as Express, Semi–Deluxe, st Variation over previous Sl. As on 31 March Rajahamsa, Sheetal, Mayura sleeper, Meghadoota, Carona (Ambari), Carona Sleeper and Airavatha (Volvo) Factor year No. Services. The extent of such Operations as on 31-03-2010 are shown in Table – 9. 2009-10 2008-09 Actual % age

1 No. of Routes 5283 5264 19 0.36 2 Route kilometers 488385 487476 909 0.19

3 Avg. Route length (in kms.) 92.4 92.6 -0.2 -0.22 4 No. of Schedules 6458 6206 252 4.06 5 Daily Schedule kms. 2433267 2328717 104550 4.49

4.4 INTER-STATE ROUTES: Operation of Inter-State Services on reciprocal basis has been continued during the year 2009-10 also. The details of Operation of Inter-State Services on reciprocal basis with the five neighboring States are indicated in Table – 7.

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TABLE – 9 4.7 PUBLIC- PRIVATE PARTNERSHIP BUSES:

Sl. Schedule % to total % to total To augment new Vehicles in the Fleet and to reduce cost of Operations KSRTC has Hired Buses from Type of service No. kms. Mofussil services Operations Private Parties and operated on the Routes of KSRTC. Only Ordinary type of Buses have been Hired and 1 Ordinary 751143 31.83 30.87 operated in Ramanagar, Tumkur, Kolar, Chikkballapura, Mysore(Rural) and Chickmagalore Divisions. These 2 Express 1273308 53.96 52.33 Buses have been in Operation since March 2005 in the above Divisions. The details of Hired Buses as on 3 Semi-deluxe 846 0.04 0.04 31-03-2010 are as under. 4 Rajahamsa 161256 6.83 6.63

5 Sheetal 12400 0.52 0.51 Sl. Type No. of Buses Daily schedule kms. 6 Meghadoota 4230 0.18 0.17 No. 7 Carona (Ambari) 4168 0.18 0.17 1 Ordinary 93 31125 8 Carona sleeper 4453 0.19 0.18 9 Mayura sleeper 704 0.03 0.03 Private agents are appointed to Book Tickets in advance through computerized and manual system in 10 Airavat (Volvo) 147297 6.24 6.05 Karnataka and nighbouring States of Tamilnadu, Kerala, Goa, Maharashtra, Andhra Pradesh and Pondicherry. Total 2359805 100.00 96.98 4.8 FARE STRUCTURE: 4.6.1 Long Distance and Night Services: During the year 2009-10, Bus Fares have been increased twice by 3.56% w.e.f 08-07-2009 and 4.76% The Corporation continued to operate long distance Services providing direct and quick Transportation w.e.f 04-03-2010 The details of Fare Structure is furnished in Schedule-‘ C’. between Bangalore and various District Headquarters and other important places within the State and in the neighbouring States. 1071 long distance Routes with Route length ranging from 120 Kms to 1078 kms has been in Operation as on 31-03-2010. Some of the long distance Services have been operated as night 4.9 ADVANCE BOOKING & RESERVATION FACILITIES: Services connecting all District Headquarters besides other important places in and outside the State. To enable the Passengers to avail Ticket at their locality the Scheme of Advance Booking and Reservation Facilities have been brought in by the Corporation. 4.6.2 Express and Non- Stop Services : There are totally 502 such Reservation Counters out of them 174 Counters (11 run by the Express Services are continued to be operated by the Corporation with limited number of stops to Corporation, 147 run by the Private Agents and 16 by Bangaloreone) are at Bangalore alone covering all provide quick and direct Transport Facility with Fare slightly higher than the Ordinary Services with a view extension areas of Bangalore. In other places of Karnataka there are 220 Counters (50 run by the Corporation to reduce journey time and avoid change over. Non-stop Services have also been continued to be operated on and 170 run by the Private Agents) and 108 Counters (7 run by the Corporation and 101 run by the Private selected routes where direct passengers are more to reduce the journey time, which also cause savings on staff Agents) out side the State of Karnataka for facilitating the General Public to reserve their Seats in Advance for cost as these Services are operated without Conductors. Example Bangalore - Mysore, Bangalore-Tumkur, their journey where the Traffic Generation is considerably high. Advance Booking of Tickets Facility has Bangalore - Kolar, Bangalore - KGF and Bangalore – Chennai etc., totaling to 83 Services as on 31-03-2010. been available with full Fare plus the Reservation Charge of Rs.5/- per Seat for Fare less than or equal to 2973 Express Services have been operated covering 1273308 kms. daily accounting 53.80% of the daily Rs. 200/- and Rs.10/-for Fare more than Rs.200/-. The system of Booking of Seats 30 days in advance at the kms. operated on Mofussil Routes by the Corporation. window booking Counters in Bus Stands and Private Reservation Counters has been continued. Daily on an average about 16000 Passengers avail this facility and ensures an average of Rs.56.87 lakh revenue daily. 4.6.3 Premier Services:

To meet the needs of affluent sections of the Travelling Public and also to provide a comfortable 4.10 PROGRESS OF OPERATIONS: journey particularly during night, the Corporation has operated Premier Services such as Semi-Deluxe, The Corporation continued further consolidation of existing Services. Divisionwise achievement in the Rajahamsa , Sheetal, Carona (Ambari), Carona Sleeper, Meghadoota and Airavatha (Volvo) Services. key area of Operations are furnished in Appendix-2. Some salient features are summarized in the following 2 Semi-Luxury, 24 Sheetal, 2 Mayura Sleeper, 363 Rajahamsa, 9 Meghadoota, 8 Carona(Ambari), paragraphs. 10 Carona sleeper, 260 Airavatha (Volvo) and 30 Volvo (city) Services have been in Operation as on 31-03-2010. a) Kms covered: The details regarding Kms operated with comparative figures of the previous year are shown in Table – 10. - 16 - - 17 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

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TABLE – 10 and Fleet Utilization is shown in Appendix - 4. The average Seating Capacity decreased to 52.0 in 2009-10 from 53.0 which was in 2008-09. The total number of Passengers carried increased to 8634.49 during Variation over Sl. Period 2009-10 from 8604.66 lakh during 2008-09. The average Passengers carried per day too increased from Particulars previous year No. 2009-10 2008-09 Actual %age 23.57 lakh to 23.66 lakh. The Divisionwise details of Breakdowns, Accidents, Regularity and Passengers traveled particulars are shown in Appendix - 8. Kms.operated: (in lakh) a)Gross 8793.53 8421.99 371.54 4.41 1 b)Effective 8428.26 8104.27 323.99 4.00 c) Dead 365.27 317.72 47.55 14.97 a) Luggage and Parcel Transport:

Percentage of Dead Kms.to The Luggage rate charged for Luggage booked by crew in the year 2009-10 is same as in 2008-09. 2 4.33 3.92 0.41 10.46 Effective kms. Personal Luggage upto 30 Kgs has been allowed free of charge per Adult Passenger and 15 Kgs per Child 3 Avg.daily Service kms. (in lakh) 23.09 22.20 0.89 4.01 Passenger. The Luggage in excess of these limits has been charged at the rates given below.

The total Service kms operated during 2009-10 is 8428.26 lakh as against 8104.27 lakh Kms operated i) Luggage rates : 50 ps. per unit of 20 kgs upto two stages or part thereof subject to a minimum during 2008-09. The average Daily Service kms increased by 4.01% i.e. from 22.20 lakh kms to 23.09 of Re.1.00. lakh Kms during 2009-10. The percentage Dead kms to Effective kms for the year 2009-10 was 4.33 as compared to 3.92 of 2008-09. ii) Newspapers : 75 ps. per unit of 5 kgs. or part thereof irrespective of distance. b) Vehicles & Passengers Travelled : b) Cloak Rooms and Catering Establishments: The details of Vehicles held in the operating Divisions (including Private Vehicles) and their Utilization Cloak Room Facilities have been provided at some important Bus Stations with the objective of during the year 2009-10 with comparative figures of the previous year are shown in Table - 11. enabling the Travelling Public to keep their Luggage in safe custody. Articles of Baggage have been accepted for safe custody as per the rates shown below: TABLE-11 Sl. Particulars Per Package (Rs.) Locker (Rs.) Variation over previous No. Sl. During the year Particulars year No Upto 30Kgs. for a span of 12 hours (Suitcase, 2009-10 2008-09 Actual %age I 2.00 5.00 Trunks, Bedding, etc) Avg.no.of Buses held in the operating 1 6954.8 6796.2 158.6 2.33 II For next 12 hours or part thereof 3.00 6.00 Divisions III For each subsequent 12 hrs. 5.00 8.00 2 Avg.no.of Buses on road. 6331.0 6107.4 223.6 3.66

%age Fleet Utilization Basic amenities such as Toilets, Drinking Water etc., have been provided in all the Bus Stations 3 91.0 89.9 1.1 1.22 (on operational Fleet). constructed and maintained by the Corporation. Avg.Vehicle Utilization (in Kms.) 4 There are 104 Refreshment Rooms, 24 Tea Stalls and 790 other Commercial Establishments provided a) Gross 381 378 3.0 0.79 b) Effective 365 364 1.0 0.27 to cater to the needs of Traveling Public. The details of Amenities and Facilities provided as on 31-03-2010

5 Avg. seating capacity 52.0 53.0 -1.0 -1.89 with comparative details as on 31-03-2009 are given in Table - 12

Total no. of Passengers 6 8634.49 8604.66 29.83 0.35 carried (in lakh)

Avg.no.of Passengers 7 23.66 23.57 0.09 0.38 carried/day (lakh) The average number of Buses held by the Divisions rose from 6796.2 to 6954.8. The average number of Buses on road also increased by 223.6 or 3.66% i.e. from 6107.4 during 2008-09 to 6331.0 during 2009-10. The percentage Fleet Utilization increased to 91.0% during 2009-10 from 89.9% of 2008-09. The average Vehicle Utilization on Gross kms per day increased to 381 Kms. from 378 kms and on Effective kms it has increased to 365 from 364 which was in 2008-09. The Divisionwise analysis of Vehicles held - 18 - - 19 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

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TABLE – 12 2. 50% Concessional Travel Facility to the Drama Troupes/Yakshagana Troupes sponsored by the Karnataka Sangeetha Nataka Academy. As on Sl.No. Amenities 31-03-2010 31-03-2009 3. Free passes to Olympians, Para Olympians and Arjuna awardees to travel in KSRTC buses. Bus Stations 4. Free Travel Facility to all Freedom Fighters in Rajahamsa Buses also, within and outside the State. For 1 a) Permanent 121 120 b) Temporary/Control points 48 51 Freedom Fighters aged 75 years and above, Free Travel is allowed along with a Companion. 2 Rural Wayside Shelters 38 37 5. Concessional Travel Facility has been extended to one lakh physically handicapped persons (for all four 3 City Pickup Shelters 80 78 Corporations) within the State with a restricted travel upto 100 kms from the address given by them. 4 Refreshment Rooms 104 98 6. Free Travelling Facility up to Rs.2000/- to Wife/ Widows of Freedom Fighters to travel with in and out side 5 Tea Stalls 24 15 the State 6 Cloak Rooms 9 7 7. 25% Concession in Fare for Senior Citizen of age 65 years and above. Others (Stalls for Soft Drinks, Fruits, Pan Beeda, 7 790 877 Books and Stationery etc.,) 8. Free Travel Facility to the totally Blind persons to travel within the State of Karnataka.

e) Casual Contract Services:- 9. Free Traveling Facility to Ex-MLAs & MLCs to travel within and outside Karnataka in any Bus along with a Companion. In addition to regular Passenger Services, the Corporation has provided Buses to Public on Contract Basis on payment of prescribed charges based either on Kms. or on Duration. The Corporation also extended 10. Free Traveling Facility to sitting MLAs & MLCs to travel within the State of Karnataka. They are issued concessional rates to bonafide Students for educational purpose. The rates existed for Hiring of Buses on with a Gold Card on production of which they can travel in any Bus within the State. Causal Contract as on 31-03-2010 are furnished in Schedule – D. 11. Monthly passes to working Journalists at the rate of Rs.10/- per pass per month in City/Suburban Services without restriction on the number of Trips. f) Concession/Season Passes & Free Passes: 12. Home Guards (in uniform) are allowed to travel free in City Services while on duty. Concessions extended by the Corporation to different categories of the Travelling Public/Students are detailed below. 13. In Mofussil Services, Commuters with monthly passes are allowed to travel in a month by paying an amount equivalent to 20 round trips Fare of Ordinary Services between any two Destinations, subject to a maximum distance of 149.5 Kms. 1. Student Bus Passes : 14. Weekly Passes under the name of Freedom Tickets are made available for travel within the State in different The maximum distance for issue of Student Bus Pass from residence to School/College is 50 kms. category of Buses for an entire week (7 days). Freedom Ticket holders of Rajahamsa Bus can travel outside i. Primary School Students Free for 10 months (upto 50 kms.) the State also. The rates applicable are given below. upto VII standard ii VIII, IX & X standard Rs.350/- for 5 months (upto 50 kms.) Peak Months- Apr, May, Other Months Type of Vehicle school (Boys) students. Rs.700/- for 10 months ( “ ) Jun, Oct & Dec (in Rs.) in the year (in Rs.) iii VIII, IX & X standard Rs.265/- for 5 months (upto 50 kms.) Ordinary/ Adult 800 750 school (Girls) students. Rs.525/- for 10 months ( “ ) Karnataka Sarige Child 400 350

Rajahamsa- Adult 1700 1500 iv College students Rs.550/- for 5 months (upto 50 kms.) Executive/Semi-sleeper Child 850 750 Rs.1100/- for 10 months “ v I.T.I. students Rs.500/- for 5 months (upto 50 kms.) 15. 3-4 days Passes under the name of Suvarna Karnataka are available for Travel within the State in different Rs.1000/- for 10 months “ category of Buses for 3 days in the peak days of the week i.e. Friday, Saturday and Sunday. Likewise 4 days in vi College students (Professional) Rs.700/- for 5 months (upto 50 kms.) non peak days of the week i.e. Monday, Tuesday, Wednesday and Thursday. The rates applicable are given Rs.1400/- for 10 months “ below. vii Evening college/Ph.D., students Rs.1500/- for 10 months (upto 50 kms.) viii Processing charges Rs.60/- per pass each time

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Sl. No Type of Bus Type of pass Rate (In Rs.) i) Special Services for Jathras/Fairs: 3 Days 500/- 1 Ordinay/Express Corporation has operated Special Services on occasions like Fairs, Jathras, Religious/Cultural/ Social 4 Days 500/- celebrations etc., in all operating Divisions to cater to the increased Transport needs. During the year Sheetal 3 Days 600/- 2 (A/C Karnataka sarige) 4 Days 600/- 2009-10, Special Services have been operated on 39 occasions covering 20.32 lakh kilometers and realised an amount of Rs.466.76 lakh achieving an EPKM of 2297.3 paise. 3 Days 700/- 3 Rajahamsa 4 Days 700/- j) Quality of Services: 16. Daily Passes have been introduced for the first time in KSRTC for Commuters of Mysore City for Travel in City Services. The pass priced at Rs.25/- each is valid for a day upto midnight. The performance particulars with regard to Quality of Services provided during the year 2009-10 with comparative figures for the previous year are furnished below in Table –13. The Division-wise analysis is 17. Chartered Contract Services have been given to Schools/Colleges/Industrial establishments/Private factories indicated in Appendix – 8. and Educational institutions at the following rates. The overall rate of Breakdowns per 10000 kms is 0.06 and rate of Accidents is 0.15 per lakh kms. Rate per Sl. No. Type of bus km(Rs.) TABLE – 13 1 Mini 15 Sl.No. Particulars 2009-10 2008-09 2 Mofussil (Ordinary) 18

3 Karnataka Sarige 20 %age Regularity 1 a) Departures 96.2 96.1 4 Semi Deluxe 21 b) Arrivals 96.7 96.6

5 Rajahamsa(0800 hours to 2000 hours) 25 2 Breakdowns per 10000 Kms. 0.06 0.08 For Schools: Discount of Rs.2/- per km on the above rates 3 Accidents per lakh Kms. 0.15 0.17 For Colleges: Discount of Re.1/- per km on the above rates The Accident details for the year 2009-10 compared to 2008-09 are shown in Table –14. g) Concession for KSRTC Employees: TABLE-14 i) All KSRTC Class-III & IV Employees working at places where City Services have been operated are Sl. No. Nature of Accident 2009-10 2008-09 issued with Free Passes to report to the place of work and return to their home as per the Industrial Truce Settlement. 1 Fatal 292 284 2 Major 177 200

ii) Free Passes without restriction of distance have been issued to all Employees and their families once in 3 Minor/Insignificant 788 909 a year to Travel to any place in Buses operated by KSRTC. Total 1257 1393

Rate per lakh kms. 0.15 0.17 iii) All School and College-going children of KSRTC Employees have been issued with Free Pass to 4 No of Fatalities 396 370 attend Schools and Colleges in City and Mofussil Services. 5 No of persons injured 1991 2288

h) Public Complaints: 4.11 PASSENGER AMENITIES : 1530 Public Complaints have been received during the year. The rate of Public Complaints per lakh 1. For the benefit of Traveling Public, KSRTC has opened Advance Reservation Counters in all Bus Passengers is 0.18 during 2009-10. All Complaints received from the Public are carefully investigated and Stations located at the jurisdictional District and Taluk Headquarters within the State and neighboring suitable action taken wherever warranted. States. 2. Long distance Services are operated from MCTC Bus Stand, Shantinagar Bus Stand and Byappanahalli Suggestions received from the Commuters for improvement of the Services have been always given due Bus Stand (NGEF) to decongest Kempegowda Bus Stand, also pickup points are provided in 18 consideration and appropriate action taken to implement them wherever such suggestions are acceptable. places in Bangalore.

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3. Concessional Passes are issued to Students and Physically Handicapped Persons. CHAPTER - 5 AUTO ENGINEERING 4. Free Passes are issued to Blind and Freedom Fighters. 5. Passengers can book their Tickets upto 30 days in advance. 6. AWATAR (Any Where Any Time Reservation) System continued for advance booking of seats 5.1 FLEET POSITION: throughout the state of Karnataka and also important places in the neighboring States. Totally, there KSRTC has added 800 new Vehicles to its Fleet and scrapped 622 Vehicles which are not fit for are 502 Booking Counters out of which Bangalore City alone has 174 such Counters. operation during the year 2009-10. Thus, as on 31-03-2010 the Fleet strength of the Corporation stood at 7 . Seats Booking through Internet has been continued. 6963 including 93 Private hired Vehicles. The number of Departmental Vehicles such as cars, jeeps, trucks, 8. Ticket Booking through Mobile started with effect from 15-10-09 cranes, vans, etc., held by the Corporation as at the end of the year 2009-10 was 339. 9. Discount of 10% on return Journey Fare has been allowed, if both “onward and return” Journey booked simultaneously. Makewise Fleet held as at the end of the year 2009-10 is given in Table – 15. These Vehicles have been operated by 69 Depots of 13 Divisions. There are 12 Divisional Workshops at respective Division 10. Group Discount of 5% on Fare has been given, if 4 or more number of seats have been booked in a Headquarters where in heavy body repair, F.C. renewal, reconditioning of major aggregates and processing of single Ticket. Tyres etc. have been attended to. Volvo Vehicles maintenance was entrusted to the company upto 11. 50% concession in the Fares for Artists to participate in programmes approved by the Music and 31-10-2009 inview of lack of knowledge in new technology, duly entering into AMC. There after Volvo Drama Academy. Vehicles have been maintained by the Corporation itself. 12. Monthly Season Passes introduced-amount equivalent to 20 days paid for 30 days Journey. 13. Free Transport Facility to passengers having Reservation Tickets to Travel from their locality to the TABLE-15 Bus Station 2 hours before the Departure of Bus in City Services. Sl. Vehicles held as on Particulars 14 Lower Fares are charged for premier services during the Slack Traffic Months such as July, August, and No. 31-03-2010 31-03-2009 September. 1 Registered passenger buses a) Leyland 2550+93 Pvt. 3076+98 Pvt. 15. Fares are reduced during day time for selected Services. b) Tata 3867 3394 c) Swaraj Mazda (Mini) 93 134 16. Promotional Fares are charged on selected routes to maintain parity with Private Operators and attract d) Volvo 301 204 Passengers to Travel in KSRTC Buses. e) Carona 18 08 f ) Marcopolo 41 -- 17. Loaders are appointed at Mangalore, Mysore Rural, Chamarajanagar, Mysore City Transport, Kolar Total (a to f) 6870+93Pvt 6816+98 Pvt. and Tumkur Divisions to solicit passengers to board KSRTC Buses, assist them to load/unload 2 Departmental vehicles

a) Cars/Vans Luggage, inform about the Departures etc. in view of severe competition with Private Operators. 77 64 b) Jeeps 87 91 c) Trucks 18. Reservation of 10% Commercial Stalls to Physically Handicapped persons. 100 91 d) Others (Water tankers, Wrecker, Ambulance, 75 81 19. Accident Relief Fund - payment of Rs.2.50 lakh as compensation to the Dependent of the deceased Training bus, Cranes, Motor cycles,etc.) Passenger of KSRTC Bus involved in an Accident, in addition to the regular Compensation awarded Total (a to d) 339 327 by MACT. Note : Including 27 Vehicles (Leyland-9, Tata-18) held at RWB and 13 Vehicles (Leyland-2, Tata-11) at 20. Stationing of KSRTC Rescue Wagons on the Highways with Medical Facility to shift the accident RWH. victims to the nearest Hospitals. 21. Reserved seats for Lady Passengers in City, Suburban, Ordinary and Express Services. 14 seats have The makewise and unitwise break-up of Passenger Buses including Private Vehicles is furnished in been reserved in City and Suburban Services and 9 seats in Moffusil Services like Ordinary and Express Appendix-3. The make wise, age-wise composition of vehicles in terms of kms. performed including Services. Two Seats have also been reserved for Lady Passengers in Semi-Deluxe and higher class of Private Vehicles is depicted in Table-16. Services having Advance Reservation Facility. 22. Reserved two Seats for Blind Passengers in Ordinary and Express Services where there is no Advance Reservation Facility. ***** - 24 - - 25 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

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TABLE-16 TABLE-18

Age Swaraj Private Carona Sl. Leyland Tata Volvo Marcopolo Total Sl. (in lakh Mazda vehicles (Ambari) Particulars 2009-10 2008-09 No. No. kms.) No. % No. % No. % No. % No. % No. % No. % No. % 1 Average age of Vehicles as on 31st March (in lakh Kms.) 4.17 3.66 1 0-1 85 3.35 230 5.99 51 16.94 0 0 0 0 10 55.56 41 100.00 417 6.02 st 2 1-2 17 0.67 675 17.59 25 8.31 2 2.15 18 19.35 2 11.11 0 0 739 10.67 2 Average age of Vehicles as on 31 March (in Years.) 3.16 2.93

3 2-3 75 2.95 623 16.24 15 4.98 20 21.51 33 35.48 6 33.33 0 0 772 11.15 3 % of Vehicles aged more than 7.50 lakh kms. 5.85 5.44

4 3-4 292 11.50 948 24.70 18 5.98 49 52.69 21 22.58 0 0 0 0 1328 19.18 Average vehicle utilisation 4 5 4-5 580 22.84 804 20.95 27 8.97 20 21.50 20 21.51 0 0 0 0 1451 20.96 a) On Gross Kms. 381 378

6 5-6 545 21.47 384 10.00 23 7.64 0 0 1 1.08 0 0 0 0 953 13.78 b) On Effective Kms. 365 364

7 6-7 442 17.41 144 3.75 27 8.97 2 2.15 0 0 0 0 0 0 615 8.88 5 % Fleet utilisation 8 7-7.5 211 8.31 23 0.60 9 2.99 0 0 0 0 0 0 0 0 243 3.51 a) Divisional fleet 91.0 89.9 7.5 & 9 292 11.50 7 0.18 106 35.22 0 0 0 0 0 0 0 0 405 5.85 above b) Overall fleet (including Regl.Workshops) 90.4 89.8 Overall 2539 100.00 3838 100.00 301 100.00 93 100.00 93 100.00 18 100.00 41 100.00 6923 100.00 6 % Vehicles off road during the year Age in lakh 5.40 3.37 3.55 5.42 2.75 1.10 0.13 4.17 km. a) Operating divisions 5.4 6.4 b) Overall (including Regl.Workshops) 5.5 6.6 Note: Excluding 27 Vehicles (Leyland-9, Tata-18) held at RWB and 13 Vehicles (Leyland-2, Tata-11) at RWH. 7 Rate of Breakdowns per 10000 Kms. 5.2 PURCHASE OF CHASSIS: a) Mechanical 0.04 0.06 b) Other failures 0.02 0.02 KSRTC has placed purchase orders for supply of 700 chassis during the year 2009-10, in addition to 308 chassis outstanding against the previous years PO. Further diversion quantity of 29 and 2 chassis have c) Total 0.06 0.08 been received from NEKRTC and NWKRTC respectively. 8 KMPL ( HSD) 4.82 4.92 9 KMPL (Engine Oil Top up) 10594 9873

The following Table - 17 depicts details of orders placed supplied and outstanding against the purchase 10 Average life of Tyres (Kms.) orders. a) New Tyre life 45644 45571 TABLE-17 b) Retreaded Tyre life 23042 23489

Outstanding Ordered Diversion from Received Outstanding c) Total Tyre life 121426 113484 Make as on during Total during as on 11 Average Battery Kms. (in lakh) 3.02 2.94 31-03-2009 2009-10 NEKRTC NWKRTC 2009-10 31-03-2010 Tata 262 700 0 2 964 509 455 12 Average Engine Kms. (in lakh) a) New 5.52 5.13 Leyland 46 0 29 0 75 75 0 b) Reconditioned 1.67 1.93 Total 308 700 29 2 1039 584 455 13 Average FIP Kms. (in lakh) 5.3.1 PERFORMANCE OF VEHICLES, ASSEMBLIES AND TYRES. a) New 3.88 3.66 Table-18 shows the overall performance of Vehicles, Assemblies and Tyres (excluding Private Vehicles) b) Reconditioned 1.26 1.58 during the year as compared with the previous year. The details of Division wise Performance of Fuel, Engine oil KMPL and Tyres are indicated in Appendix - 6. 5.3.2 BREAK-DOWNS: The overall rate of Breakdowns per 10,000 Kms. is 0.06 during the year 2009-10 and it was 0.08 during 2008-09. The cause-wise analysis of Breakdowns (excluding Private Vehicles) is shown in Table - 19.

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TABLE-19 5.4.2 NEW BUS BODIES /VEHICLES:

No. of Out of 800 new buses inducted during the year, 562 new buses have been built in the Regional Sl. % to total Rate per 10000 Kms Systems Breakdowns Workshops of the Corporation at Bangalore and Hassan, 14 Rajahamsa Buses and 7 Volvo city Buses are No. 2009-10 2008-09 2009-10 2008-09 2009-10 2008-09 transferred from NWKRTC and BMTC respectively and the remaining 217 are constructed by the outside 1 Electrical 289 396 5.50 6.25 -- 0.01 agencies. Table - 21 indicates the type wise Buses constructed by different units during the year 2009-10.

2 Engine (Power) 432 476 8.22 7.51 0.01 0.01 3 Transmission 1272 1580 24.23 24.94 0.02 0.02 TABLE-21

4 Front Axle & Steering 66 125 1.26 1.97 -- -- Sl. R.Ws. R.Ws. Contract Outside Type of bus Total 5 Rear Axle 53 84 1.00 1.34 -- -- No. Bangalore Hassan Labour Agencies

6 Road wheels 36 44 0.68 0.69 -- -- 1 Mofussil 54 54

7 Brakes 425 519 8.09 8.19 0.01 0.01 2 Mofussil NAL 225 127 71 423

8 Spring 255 280 4.86 4.42 -- -- 3 Gramina sarige 3 30 33

9 Fuel 223 431 4.25 6.80 -- 0.01 4 Composit D/D 19 8 27 Carona 5 10 10 10 Tyre puncture 1240 1188 23.61 18.77 0.01 0.01 ( Ambari sleeper) 11 Miscellaneous 961 1211 18.30 19.12 0.01 0.01 JnNURM buses a) Volvo City 30 30 6 Total 5252 6334 100.00 100.00 0.06 0.08 b) Tata City 41 41 c) Leyland (FESLF) 1 2 76 79

5.4.1 PRODUCTION IN THE REGIONAL WORKSHOPS: 7 12Mtrs Rajahamsa 36 36 8 Volvo city from BMTC 7 7 The Corporation has two Regional Workshops located at Bangalore and Hassan, in which new Buses required are constructed in addition to reconditioning of assemblies. The two Regional Workshops have an 9 Volvo inter city 60 60 annual production capacity of about 600 new Buses. Shortfall in the production capacity is outsourced either Total 248 137 177 238 800 by engaging skilled labour on contract or through outside agencies. The Regional Workshops, Bangalore and Hassan in respect of various items during the year under report as compared with the previous year is shown 5.4.3 JnNURM BUSES: in Table-20. Under JnNURM scheme the Ministry of Urban Development has sanctioned 150 buses for Mysore city, Karnataka State at the project cost of Rs. 50.30 crore (Rs. 45.58 crore + Rs. 4.72 crore VAT) during the The details of production in each of the Regional Workshops compared with the previous year are year 2008-09 & 2009-10. The State Government has reimbursed Rs. 4.72 crore towards the sales tax amount furnished in Appendix - 7. as per the guidelines of MoUD, GOI. The project cost of Rs. 45.58 crore (excluding the Sales Tax of Rs.4.72 TABLE-20 crore) is to be shared by Central Government, State Government & KSRTC at the ratio of 80:10:10 respectively. The details of the Buses are as follows. Sl. No. of units produced during Items No. 2009-10 2008-09 (Rs. In Lakh) 1 New Bus bodies 562+238* 648+347* Quantity in Cost per Total Cost of Sl.No Type of Buses 2 Buses attended for:- Nos. Bus Buses

a) Reconditioning 284 433 1 Leyland FESLF city Service 79 20.39 1610.80

b) Major repairs 0 0 2 Tata SLF city service 41 26.12 1070.92 3 Reconditioning/Repairs of 3 Volvo A/C city service 30 78.19 2345.70 Engine 1361 1230

FIP 1401 1108 Total 150 5027.42

Air compressor 1290 924 Automizer 7673 7094 *Bus body built by outside agencies.

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These vehicles are of different floor heights such as 900mm, 650mm and 400mm which help the 32 passenger berths (16 lower berths & 16 upper berths) with 2x1 configuration. The berths are comfortable passengers to board and alight the Buses comfortably. The Buses are constructed as per the urban Bus and upholstered with PU cushions. specification furnished by the Ministry of Urban Development. The interior and exteriors of the Buses are The passenger saloon is provided with ultra modern interiors, reading lamps, imported floor carpeting & fitted with four LED display boards. These Buses are IT Compatible. The details of amount released for partition curtains. purchase of 150 new Buses is as follows: Attractive front show and wind shield to have better Aesthetics, visibility and safety. (Rs. in Lakh) Single piece front cowl gives better insulation and avoids dust entry into the cabin and also help in reduction Sharing Amount Balance Sources Amount Sanctioned pattern Released to be released in noise pollution. Central 80% 3646.40 2735.00 911.40 8 cubic mtr. luggage spaces is provided under passenger berth area. Government State Government 10% 455.80 341.50 114.30 Louver glass and also sliding window glasses are fitted to provide clear vision to the passengers. Corporation 10% 455.80 455.80 0.00 160 Horse power Turbo charged & Inter cooler Cummins engine at the rear end at the Bus so as to reduce VAT 472.00 472.00 0.00 noise pollution inside the Bus saloon. (State Reimbursed) Total 5030.00 4004.30 1025.70 Wider emergency door at the rear.

KSRTC has inducted all 150 Buses in the city of Mysore and KSRTC is the First STU in the country Hydraulic retarder of Voith make & Anti lock braking system are provided to enhance the braking efficiency. to complete the project under JnNURM scheme within the time limit specified by the GOI. The end rate per bus is Rs. 45.35 lakh.

The design of the Bus constructed on Ashok Leyland chassis in in-house by KSRTC has been identified by Ministry of Urban Development and also appreciated as “Excellent”. The design and photographs of the 5.4.4.2. Features of CITY VOLVO BUS (400 MM Floor height) Bus are available in the Ministry of Urban Development website. The design and specification are circulated to other cities in India as a model and as a guide for them to produce similar or better buses. Volvo D7E engine offers 290 HP power and complies to Euro III norms. So far an amount of Rs. 4004.30 lakh has been released, however the Corporation has utilised Rs.4229.75 Fitted with fully automatic transmission with torque lakh towards purchase of new Buses under JnNURM scheme to improve the City Transport in Mysore and convertor on the first stage with built-in retarder. is awaiting for release of the balance amount of Rs.911.40 lakh from the Central Government & Rs.114.30 Full air suspension offers high level of comfort to lakh from the State Government. passengers & electronically controlled suspension provides precise regulation of the ride height and kneeling. 5.4.4.0 SALIENT FEATURES OF NEW BUSES INDUCTED Fitted with electronic brake system with built in retarder. 5.4.4.1. Features of “AMBARRI”- CORONA SLEEPER BUS Comfortable driver environment designed with good road The 12Mtr length sleeper coach is an all steel integral visibility, adjustable steering and driver seat. monocoque bus developed by M/s. Corona Bus Manufac- turers Pvt Ltd., Pune for passengers comfortable journey. Electronically controlled dashboard provides diagnostic information to the driver and the support centre. All wheels are equipped with disc brakes with EBS5. Fully air suspension to ensure superior comfort and safety Provides 40 ergonomically designed plastic moulded padded seats. to meet the needs of the passengers. Music system is provided for the entertainment and live information on FM radio networks. Fitted with “carrier” make AC 353 model air-conditioner The LED destination boards display clearly the routes and destination for passengers view. for cooling effect which enhances the comfort level of the Elegant body with pleasing colours painted with premium 2 K polyurethane paints and with graphics. travelling public. Air conditioned which suits the passengers in the city ride.

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5.4.4.3. Features of TATA MARCOPOLO BUS RESLF (650 MM Floor height) Provided with Global Positioning System (GPS) for monitoring the movement of the Vehicle by the Corporation and to facilitate the passengers regarding availability of vehicle at different stops i.e, Passenger Cummins Rear engine offers 180 HP power and complies Information System (PIS) (under GEF program). to Euro III norms. Wider LED display electronic display boards at front, rear and at top of service door having a capacity to store Vehicle is fitted with full Air Suspension for greater travel minimum of 100 routes and route numbers with provision to display both in Kannada and English comfort. languages. Semi Low-floor Bus have saloon flooring at 650mm from 2 numbers of Roof Hatches cum Emergency exit with integrated ventilation unit having an inbuilt electrical ground level with single step low entry equipped with fully motor driven fan to ensure movement of fresh air inside the vehicle. air suspension. Emergency door of full length with sufficient accessing passage for easy exit. 2 numbers of Roof Hatches cum Emergency exit with Ergonomically designed foam padded plastic moulded passenger seats of pleasant colour. Seating capacity inbuilt electrical motor driven fan to ensure fresh air inside 41. the vehicle. Light green tinted wider window glasses and louver glasses for aesthetics and greater visibility and ventilation Full length emergency door for easy exit as per Urban Bus Specification. for the passengers. Wider window glasses and louver glasses for aesthetics and greater visibility and ventilation for the passengers. Volvo type front windshield glass and wider delight bay glass in front of driver door for aesthetics and greater Wider front windshield glass is provided for clear visibility of the driver. visibility for the driver. Provides 41 ergonomically designed foam padded plastic moulded passenger seats. 2 numbers wider service JK doors with pneumatically operated to facilitate easy access for even physically challenged persons. Two numbers wider doors with pneumatically operated in swing doors are provided for easy movement of the passengers. Elegant Body design with attractive painting colour scheme and graphics. The LED display boards at front, rear and top of the service door and internal display with announcing 5.4.5 TYRE RETREADING PLANTS: system as per Urban Specifications. These destination boards display clearly the routes and destination for passengers view. The production details of Tyres i.e., Tyres processed during the year 2009-10 for resole, repair & resole and repairs in the Tyre Retreading Plants established in various Divisions are given below. Elegant body design with attractive painting colours of 2k PU premier paints and with graphics.

Sl. Repair & Division Resole Repair Total 5.4.4.4. Features of FRONT ENGINE SEMI LOW FLOOR (FESLF) BUS No. Resole

(900 MM Floor height) 1 Bangalore © 10550 2430 799 13779 2 Ramanagar 7274 5847 447 13568 222” Wheel Base, BS III Leyland Semi Low-floor 3 Tumkur 9530 2818 201 12549 chassis having 165 HP Engine. 4 Kolar / Chikkaballapura 11941 7342 1322 20605 With rear Air Suspension and front Rubber ended 5 Mysore City Transport 8007 3516 338 11861 suspension for greater travel comfort. 6 Mysore(R) 14895 11814 232 26941 Body constructed in line with Automotive Indian 7 Mandya 6844 3317 117 10278 Standards (AIS-052) and recommendatory Urban Bus 8 Chamarajanagar 1524 1731 32 3287 specification of Ministry of Urban Development. 7 Hassan 14248 2159 1240 17647 8 Chickmagalore 12492 3155 1450 17097 Bus body constructed in Regional Workshops, Kengeri, 9 Mangalore 19790 4752 992 25534 Bangalore. 10 Davanagere 7446 3650 1829 12925 Semi Low-floor bus have saloon flooring at 875mm from ground level with 2 steps instead of 3 steps as Total 124541 52531 8999 186071 compared to conventional city Bus. ***** - 32 - - 33 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

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6.1 STORES INVENTORY: Of the total inventory of stores held as on 31-03-2010, 26.6% or Rs.754.41 lakh accounted for other consumables and 39.6% or Rs.1121.85 lakh accounted for spare parts. In relation to the fleet of the The value of stock of stores material held by the Corporation as on 31-03-2010 and the transactions Corporation, the magnitude of the stock held as on 31-03-2010 is Rs.40726 per bus of which Rs.10835 made during the year 2009-10 vis-a-vis the position during 2008-09 are given in Table - 22. represented other consumables and Rs.16112 represented spare parts. TABLE – 22 6.2 STORES PURCHASE AND CONSUMPTION: Value (Rs. in lakh) Sl.No. Particulars The value analysis of stores purchased and consumed during the year 2009-10 with comparative 2009-10 2008-09 figures of the previous year is shown in Table-24. 1 Opening balance 2778.18 2232.07

2 Addition due to purchase 82290.58 79524.85 TABLE-24

3 Total (1+2) 85068.76 81756.92 Purchase Consumption Sl. 4 Consumption during the year 82233.00 78978.74 Rs.in lakh Avg.per bus (Rs.) Rs.in lakh Avg.per bus (Rs.) No. Classification 5 Closing balance 2835.76 2778.18 2009-10 2008-09 2009-10 2008-09 2009-10 2008-09 2009-10 2008-09

1 Fuel 66109.06 63856.50 944145 939204 66071.29 63742.79 943606 937532 The inventory holding of stores classified under major heads and the magnitude of the holdings in 2 Lubricants 1072.28 992.20 15314 14593 1086.00 970.23 15510 14270 relation to the fleet strength as at the end of the year 2009-10 with comparative figures of previous year are Tyres, Tubes 3 furnished in Table-23. & Flaps 6630.60 6314.80 94696 92878 6609.49 6338.04 94394 93220 4 Batteries 234.17 242.85 3344 3572 233.32 240.79 3332 3541

TABLE-23 5 Spare Parts 3009.66 2437.21 42983 35847 2947.80 2230.94 42100 32813 Other Magnitude of the 6 Inventory holding Inventory holding Consumables 5051.79 5561.38 72148 81797 5114.90 5328.83 73049 78377 st inventory held as on as on 31 March per bus owned as on st Tickets, Sl. st 31 March (month’s (Rs. in lakh) 31 March (in Rs.) 7 Stationery & No. Classification consumption) 183.02 119.61 2614 1764 170.20 127.12 2431 1870 Uniform 2009-10 2008-09 2009-10 2008-09 2009-10 2008-09 Total 82290.58 79524.85 1175244 1169655 82233.00 78978.74 1174422 1161623 535.76 497.99 1 Fuel 7695 7203 0.1 0.1 (18.9) (17.9) The total value of stores purchased during the year 2009-10 is Rs.82290.58 lakh as against Rs.79524.85 174.28 188.00 2 Lubricants 2503 2719 1.9 2.3 (6.1) (6.8) lakh during 2008-09. The average purchase of stores per vehicle increased from Rs.1169655 to Rs. 1175244 101.62 80.51 during the year under review. 3 Tyres, Tubes & Flaps 1459 1164 0.2 0.2 (3.6) (2.9) 7.90 7.05 4 Batteries 113 102 0.4 0.4 (0.3) (0.3) The total value of stores consumed during the year 2009-10 is Rs.82233.00 lakh as against Rs. 78978.74 1121.85 1059.99 lakh during 2008-09. The average consumption per vehicle went up from Rs. 1161623 to Rs.1174422. 5 Spare Parts 16112 15331 4.6 5.7 (39.6) (38.1) 754.41 817.52 6 Other Consumables 10835 11824 1.8 1.8 6.3 IMPORT OF SPARE PARTS/MACHINERIES: (26.6) (29.4) Tickets, Stationery & 139.94 127.12 There was no import of spare parts/machineries during the period 2009-10. 7 2010 1839 9.9 12.0 Uniforms (4.9) (4.6) 2835.76 2778.18 TOTAL 40726 40182 0.4 0.4 (100.0) (100.0) 6.4 DISPOSAL OF SCRAP MATERIALS AND VEHICLES:

NB: Figures in bracket indicate percentage to total The total revenue realized from the sale of scrapped materials and vehicles in the tender-cum-auction sale is Rs.20.02 crore during 2009-10 as against Rs.16.70 crore realized during 2008-09. 893 scrapped The total value of inventory of stores held by the Corporation as on 31-03-2010 is Rs.2835.76 lakh vehicles are sold in the tender-cum-auction sale during the year under report as against 776 sold during as against Rs.2778.18 lakh held as on 31-03-2009. 2008-09.

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7.3 CAPITAL EXPENDITURE: CHAPTER - 7 FINANCE The composition of gross capital expenditure on fixed assets as at the end of the year, with net additions during the year is shown in Table-26. TABLE- 26 7.0 The financial results of the working of the Corporation and the salient features of the Financial Management (Rs.in Lakh) Gross On a/c of On a/c of during the year 2009-10 are detailed in the following paragraphs. addition Position tr.to assets tr.from % to including Position Sl. as on adjust. a/c Written one % to Item of Assets total tr. from as on No. 31-03-09 on off category total one 31-03-10 7.1 CAPITAL STRUCTURE: reconcilla to category tion other The capital contribution of the Corporation consists of contribution from the participating to other Government viz., the State and Union Government. In order to provide more Transport and Infrastructure 1 Land 2505.55 1.88 571.64 0.00 0.00 0.00 3077.18 2.07 facility to the commuters, funds have been raised from the Commercial Banks for purchase of Buses. The Bldg. (including capital investment of the Corporation is as shown in Table-25. 2 those in 24965.41 18.76 12684.35 1584.97 0.00 5589.55 30475.24 20.55 progress ) Passenger 3 95775.09 71.95 18403.06 0.00 8510.94 6795.30 98871.91 66.67 TABLE – 25 (Rs.in Lakh) Buses With- 4 Dept. Vehicles 1167.96 0.88 64.24 0.00 66.56 0.00 1165.64 0.79 Position Additions Position Sl % to drawal % to Source as on during as on No. total during total 5 Plant & Mach. 5566.76 4.18 659.11 0.06 0.00 0.00 6225.88 4.20 31-03-2009 2009-10 31-03-2010 2009-10 Furniture State Govt.:- 6 & other equip- 718.01 0.54 81.53 0.00 0.00 0.00 799.54 0.54 1 a). Cap. Contr. 0.00 0.00 0.00 0.00 0.00 0.00 ments b). Equity Capital 24278.94 8.24 0.00 0.00 24278.94 16.37 JnNURM 7 2407.33 1.81 11627.09 6353.02 0.00 0.00 7681.40* 5.18 Union Govt.:- assets 2 a). Cap. Contr. 100.00 0.08 0.00 0.00 100.00 0.07 b). Equity Capital 4809.76 3.61 0.00 0.00 4809.76 3.24 Total 133106.11 100.00 44091.02 7937.99 8577.50 12384.85 148296.79 100.00

JnNURM (contribution With a net addition of Rs.15190.68 lakh to the fixed assets during the year 2009-10, cumulative 3 1918.28 1.44 8493.92 5723.06 4689.14 3.16 from state and central) expenditure on fixed assets rose from Rs.133106.11 lakh to Rs.148296.79 lakh as on 31-03-2010. Out of Inter. Resources 4 64015.90 48.09 5702.00 0.00 69717.90 47.01 the total expenditure of Rs.148296.79 lakh the total investments on passenger vehicles was to the extent of (Depn. Reserve) Rs.98871.91 lakh and constituted 66.67% of the total investments and Rs.33552.42 lakh (22.62%) on 5 From Revenue 10217.88 7.68 9107.77 0.00 19325.65 13.04 land and buildings while the balance of Rs.15872.46 lakh (10.71%) comprised other assets such as plant and Loans:- machinery, furniture, equipments including domestic vehicles and JnNURM assets. 6 a). Comm.Banks 27334.99 20.54 3312.54 5579.83 25068.00 16.90 b). KUIDFC 430.36 0.32 0.00 122.96 307.40 0.21 Total 133106.11 100.00 26616.23 11425.55 148296.79 100.00 7.4 REVENUE RECEIPT : The gross revenue turnover, which was in the order of Rs. 163935.74 lakh during 2008-09 has been 7.2 CAPITAL RECEIPT: increased to Rs.174636.04 lakh during 2009-10 representing an increase of 6.53% or Rs.10700.30 lakh. The capital investment of the Corporation increased from Rs. 133106.11 lakh as on 31-03-2009 to The detailed analysis of revenue receipts is given in Table-27. Rs.148296.79 lakh with an addition of Rs.15190.68 lakh as on 31-03-2010. The Corporation raised a loan of Rs.3312.54 lakh from Commercial Banks during the year 2009-10.

As such the capital structure of KSRTC stood at Rs.148296.79 lakh as at the end of 31-03-2010. The source of capital investment and their transaction during the year are detailed in Table-25. Of the total investment as on 31-03-2010, the contributions and the equity from the participant Governments represented 22.84%, (which includes contribution amount of Rs.4689.14 lakh from State and Central Govt.) while the amount financed internally represented 47.01% and while from revenue and loans constituted 13.04 % and 17.11% respectively. - 36 - - 37 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

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TABLE- 27 TABLE – 28

Sl Amount (Rs.in lakh) % age to total Ps. per effective km Sl. Particulars of operating Amount (Rs.in lakh) % to total Ps. per eff. Km. Particulars No No expenses 2008-09 2009-10 2008-09 2009-10 2008-09 2009-10 2008-09 2009-10 2008-09 2009-10 2008-09 2009-10 Staff:- A Traffic revenue A 17.16 19.01 334.81 382.84 1 Passenger fare 130488.27 138792.39 79.60 79.48 1610.12 1646.75 1). Traffic 27133.82 32266.56 2.Passenger luggage 991.93 983.42 0.60 0.56 12.24 11.67 2). Work Shops & Maintenance 4263.44 5261.93 2.70 3.10 52.61 62.43 3.Contract services 5503.82 4934.10 3.36 2.83 67.91 58.54 4.Rev.travel concession 5875.85 6701.65 3.58 3.84 72.50 79.51 3) .Others 4234.21 4047.52 2.68 2.38 52.24 48.02

5.Fines collected 50.33 51.98 0.03 0.03 0.62 0.62 4). P. F. Welfare Etc. 7078.10 7807.52 4.48 4.60 87.34 92.64 6.Postal mail service 43.24 42.51 0.03 0.02 0.54 0.50 Total –A 42709.57 49383.53 27.00 29.09 527.00 585.93 Total – A 142953.44 151506.05 87.20 86.76 1763.93 1797.59 B 1). Fuel (Diesel) 63742.79 66071.29 40.30 38.92 786.53 783.93 B Other revenue : 1.Advertisement 123.58 137.96 0.08 0.08 1.52 1.64 2). Lubricants 970.23 1086.00 0.61 0.64 11.97 11.89 2.Non tr. revenue 10013.06 11179.31 6.11 6.40 123.55 132.64 3). Auto spare parts 2230.94 2947.80 1.41 1.74 27.53 34.98 3.Commercial 1709.19 1748.49 1.04 1.00 21.09 20.75 establishment 4). Tyres and tubes 6338.04 6609.49 4.01 3.89 78.21 78.42 4.Financial income 41.91 24.55 0.03 0.01 0.52 0.29 5.From sale of scrap 1670.05 2002.36 1.02 1.15 20.61 23.76 5). Batteries and electrical items 240.79 233.32 0.15 0.14 2.97 2.77 6. From subsidy 7073.35 7779.68 4.31 4.45 87.28 92.30 6). Other consumables 1525.05 1956.57 0.96 1.15 18.82 23.21 Total B 20631.14 22872.35 12.59 13.09 254.57 271.38 7). Reconditioning 2651.69 2243.61 1.68 1.32 32.72 26.62

C Net prior period adj. (+) 351.16 (+) 257.64 0.21 0.15 4.33 3.06 8. Taxes:- a). M V Tax 8839.15 8247.97 5.59 4.86 109.07 97.86 D Gross revenue(A+B+C) 163935.74 174636.04 100.00 100.00 2022.83 2072.03 b). Other Taxes on Vehicles 135.05 118.73 0.08 0.07 1.66 1.41

Of the total gross revenue Rs. 174636.04 lakh realised during the year under report, Rs.151506.05 lakh Total taxes (a to b) 8974.20 8366.70 5.67 4.93 110.73 99.27 9. Interest

constituting 86.76 % of the total receipts represents Traffic Revenue and Rs.22872.35 lakh constituting 13.09 % represents miscellaneous receipts. The Corporation has received a subsidy of Rs.7779.68 lakh from a). To Central Govt. 6.25 6.25 0.00 0.00 0.08 0.07

the State Government during 2009-10 towards concessions extended to various category of the commuters. b). To State Govt. 0.00 0.00 0.00 0.00 0.00 0.00 The rate of gross earnings per effective Km during the year 2009-10 is 2072.03 paise, while the EPKM c). On borrowings 3160.18 2506.58 2.00 1.48 38.99 29.74 realised from traffic revenue was 1797.59 paise Total (a to c) 3166.43 2512.83 2.00 1.48 39.07 29.81

7.5 WORKING EXPENDITURE: 10. Depreciation

The total expenditure during the year 2009-10 is Rs.169751.35 lakh as against Rs. 158165.22 lakh a). On Vehicles 15098.78 16446.94 9.55 9.69 188.43 197.07 b). On other assets 1051.55 1234.91 0.66 0.73 12.98 14.65 during 2008-09 indicating an increase of Rs.11586.13 lakh or 7.33 % Total (a to b) 16150.33 17681.85 10.21 10.42 201.41 209.79

An analysis of the total working expenses under major heads both in actuals and in terms of rate per km. Total B 105990.49 109709.46 67.01 64.63 1307.84 1301.69 with percentage break-up is furnished in Table-28. C Miscellaneous and Others 9227.33 10432.44 5.83 6.15 113.86 123.78

D Hired Vehicle charges 237.83 225.92 0.15 0.13 260.61 274.24 GRAND TOTAL (A+B+C+D) 158165.22 169751.35 100.00 100.00 1951.63 2014.07

The operating expenditure include all items of revenue expenditure and also capital charges like depreciation, interest on capital and loans.

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7.6 WORKING RESULTS:- Table – 30 (Rs.in Lakh) The financial results of the working of the Corporation and financial ratios indicating the trends in Additions Deductions

Opening productivity of investment during the year 2009-10 with comparative figures for the previous year are given Closing Sl Description of balance On a/c of On a/c On a/c of balance in Table-29. No. fund as on During tr.from of written tr. from as on 01-04-2009 2009-10 one cat. off assets/ one ctg. TABLE -29 31-03-2010 to other debits to another Sl No Factor 2008-09 2009-10 1 Depreciation 64039.96 17724.67 93.21 8577.50 0.91 73279.43 1 Capital employed ( Mean – Lakh Rs ) 54418.00 61855.50 Insurance fund for Revenue turnover (Gross) 2 vehicles (third party risk 20.00 2658.26 0.00 2658.26 0.00 20.00 2 a). Lakh Rs. 163935.74 174636.04 only) b). Ratio to mean capital 3.01 3.54 Insurance fund for other Total expenditure 3 Assets (including 3267.94 490.90 0.00 161.16 0.00 3597.68 3 a). Lakh Rs. 158165.22 169751.35 vehicles) b). As % age to revenue 96.48 97.20 Insurance fund for freight Net profit/loss before income tax surcharges for risk in 4 a). Lakh Rs. 5770.52 4884.69 4 40.57 0.00 0.00 0.00 0.00 40.57 carriage of parcels and b). As % age to mean capital employed 10.60 7.90 goods.

Return on capital (Net Profit + Int.charges) KSRTC employees 5 a). Lakh Rs. 8936.95 7397.52 5 welfare & passenger 1100.63 303.11 0.00 256.95 0.00 1146.79 b). % age return on mean capital 16.42 11.96 amenities fund

General reserve fund 6 53.90 0.00 0.00 0.00 0.00 53.90 The revenue turnover ratio has been increased to 3.54 during 2009-10 from 3.01 of 2008-09. Despite receipt from MP's fund hike in the price of various inputs and enhancement of Dearness Allowance, the expense ratio increased to Special Development 7 0.00 936.44 0.00 97.20 during 2009-10 from 96.48 which was in 2008-09 and net profit during the current year is Rs.4884.69 programme (SDP grants) 0.00 2500.00 1563.56 JnNURM grants for lakh as against the profit of Rs. 5770.52 lakh during 2008-09. 8 1918.28 2046.22 0.00 1223.42 0.00 2741.08 buildings

JnNURM grants for 7.7 FUNDS AND RESERVES: 9 0.00 3563.20 0.00 3563.20 0.00 0.00 Rolling stock The position pertaining to the various internal funds and reserves of the Corporation during the year is JnNURM grants for 10 0.00 330.75 0.00 0.00 0.00 330.75 furnished in Table-30. ITS/IES

CAF Solar programme 11 0.00 53.75 0.00 0.00 0.00 53.75 grant

Total 70441.28 29679.86 93.21 17376.93 0.91 82827.51

The total internal fund balance as on 31-03-2010 is Rs.82827.51 lakh. The total addition during the year to the various funds amounted to Rs.29670.86 lakh and the withdrawals on account of written off of assets/debits to the extent of Rs.17376.93 lakh. The Corporation has utilised Rs.73279.43 lakh from the fund towards Capital expenditure programme and repayment of long-term loans.

The balance shown against various funds in Table-30 are exclusive of the amounts withdrawn as internal resources for purpose of capital expenditure and repayment of loans. The details of the funds so utilized up to 31.03.2010 are shown in Table-31.

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TABLE – 31 (Rs.in Lakh) CHAPTER - 8 CIVIL ENGINEERING Opening Withdra- Closing Additions Sl. balance wals balance Funds utilized during No as on during as on 2009-10 01-04-2009 2009-10 31-03-2010 8.1 LAND VALUE: Depreciation fund for capital expenditure and 1 64015.90 5702.00 0.00 69717.90 repayment of loans In the revised Budget Estimates for the year 2009-10, Rs.500.00 lakh has been earmarked for purchase 2 Betterment fund 0.00 0.00 0.00 0.00 of Land. 21.00 acres of Land has been purchased at the cost of Rs. 53.00 lakh at different places. The extent

3 Veh. replacement reserve for cap. expenditure 0.00 0.00 0.00 0.00 of total Land held by the Corporation including KIMCO as on 31-3-2010 is 1119.00 acres and its book value is Rs.3808.00 lakh. KSRTC employees welfare & passenger amenity 4 1100.63 303.11 256.95 1146.79 fund

Development rebate reserve and utilized for 8.2 PROGRESS OF CIVIL WORKS: 5 0.00 0.00 0.00 0.00 capital In the revised Budget Estimates 2009-10 for Capital Expenditure on Buildings has been estimated at Total 65116.53 6005.11 256.95 70864.69 and provided Rs. 7000.00 lakh. This includes Rs. 25.00 crore to be released by the Govt. of Karnataka

Category wise pay scale in force as on 31-03-2010 and rate of annual contribution and amount of during 2009-10 towards development of Transport Infrastructure Facilities to the commuters on the revenue expenditure of depreciation on movable and immovable property is shown in schedule–E and recommendations of Dr. Nanjundappa Report under the SDP scheme. During the year the Corporation by schedule–F respectively. Balance sheet as on 31st March 2010, Accounting policies, Profit and loss account utilizing its Internal Resources and grants released by the Government under SDP scheme has takenup 160 for the year ended 31st March 2010, Net revenue appropriation account for the year ended 31st March 2010 works (including 60 new works) at an approximate cost of Rs. 14709.34 lakh and spent Rs. 6962.52 lakh. and the details of capital expenditure for the year 2009-10 are shown in Appendix 9,10,11,12 and 13 The works takenup under these two Capital Expenditure Heads separately are detailed below in the respectively. following paragraphs and the break-up of the committed works and the progress of expenditure during the year under report is furnished in Table-32. The cumulative expenditure on Buildings including the works in progress is Rs.31951.84 lakh as on 31-03-2010. ***** a) Under SDP scheme 38 works have been taken up and out of which 12 works have been completed and the remaining 26 works are under progress. The Expenditure incurred as on 31-03-2010 under this scheme during the year is Rs.1543.98 lakh.

b) By utilizing the Internal Resources of the Corporation, it has taken up 122 works out of which 89 works have been completed and the remaining 33 works are under progress. The Expenditure incurred as on 31-03-2010 under this Head during the year is Rs.5418.54 lakh.

TABLE- 32

Estimated Expenditure Actual Expenditure Sl. Particulars No. No. of Cost No. of Cost works (Rs. in lakh) works (Rs. in lakh)

1 Depot 10 1623.21 10 1058.71

2 Bus Station 18 5550.78 18 1769.48 Upgradation of Bus 3 25 2858.32 25 1189.50 Stations 4 Misc. works 107 4677.03 107 2944.83

Total 160 14709.34 160 6962.52

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8.3 WORKS UNDER JnNURM PROJECT : CHAPTER - 9 LABOUR In addition to the above works, under JnNURM project, construction of 7 Inter Model Transit Centers (IMTC) in Mysore city at CBS, MBS, Satagalli, Illawala, R.S.Naidunagar, Kuvempunagar and Chamundi hills and a Depot construction work at Satgalli have been takenup at a total cost of Rs.110.16 crore during the year 2008-09. Out of this, Satagalli Depot is constructed at a cost of Rs. 1.60 crore and started 9.1 WORKERS PARTICIPATION IN MANAGEMENT: functioning w.e.f. 02-03-2009 and the remaining works were under progress and spent Rs. 2122.32 lakh In pursuance of the policy of the Government regarding workers participation in management, during the year 2008-09. particularly at shop floor level, the Corporation has constituted ‘production-cum-grievance’ committees in all the Depots, Divisional Workshops, Regional Workshops and Printing Press. Further, it has also During the year 2009-10 upgradation work of CBS has been completed at the cost of Rs. 14.10 crore constituted bipartite committees such as P.F. trust and educational assistance fund committee. and started functioning w.e.f. 28-10-09. Except construction IMTC at Chamundihills the remaining 5 works are under progress and spent Rs.5342.28 lakh. The total amount spent under this project during the 9.2 INDUSTRIAL DISPUTES: year 2008-09 and 2009-10 is Rs. 7464.60 lakh.. In all 1533 Industrial Disputes were raised by the employees, out of which 480 Disputes have been decided during the period of report. 8.4 TEMPORARY WORKS, REPAIRS AND MAINTENANCE : Apart from the permanent works of Capital in nature, number of semi-permanent, temporary, other 9.3 PAID HOLIDAYS: repairs and maintenance works have also been taken up during the year under report. The expenditure The employees covered under the Factories Act and M.T.W. Act are entitled to 10 paid holidays in a incurred on such temporary, repairs and maintenance works during the year amounted to Rs.785.00 lakh. calendar year. An amount of Rs.4.68 crore has been paid as additional wages to the employees who have worked in lieu of paid holidays during the year 2009-10. 8.5 ACTION PLAN FOR THE YEAR 2010-11 It is contemplated to spend Rs.5500.00 lakh including purchase of Land and various committed works 9.4 GRATUITY: like construction of Depots, Bus Stations, Divisional Offices, Divisional Workshops and other Gratuity is paid in accordance with the KSRTC Gratuity Regulations or in accordance with the miscellaneous works in the Action Plan for the year 2010-11. It is expected release of Rs. 2500.00 lakh provisions of the Payment of Gratuity Act 1972 whichever is beneficial to the employees. The quantum of Budget Grants from the State Government for various civil works under SDP scheme. Gratuity is equal to half month’s pay (pay plus dearness allowance) for each completed year of service as per the Act. As per the Regulations, the quantum of Gratuity is one month’s basic pay for each completed year of service. In respect of erstwhile KIMCO employees who have been absorbed in KSRTC, the payment of ***** Gratuity is regulated in accordance with the Payment of Gratuity Act, 1972. During the year under review, 840 employees including employees who have taken voluntary retirement/resigned /dismissed from services and expired have been paid an amount of Rs.12.29 crore as Gratuity.

9.5 EMPLOYEES PROVIDENT FUND SCHEME: The Provident Fund is regulated in accordance with the provisions of Employees Provident Fund and the Miscellaneous Provisions Act 1952. Since KSRTC is an exempted industry from EPF Act 1952, the Fund is managed by a trust consisting of the representatives of the Management and the Labour. An amount Rs.50.55 crore has been paid as P.F. advances during the period under report.

9.6 CANTEEN: With a view to provide canteen facilities to the employees, the Corporation Board vide Resolution No.6035, dated 27-02-1989 accorded approval for establishing and entrusting running of canteens at the Regional Workshops/Divisional Headquarters and Depots to the Co-operative Societies formed by the

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employees by extending certain facilities such as free building, actual expenditure towards installation of gas employee while in service, the DRBF Trust immediately pays Rs.5,000/- towards funeral expenses and the equipment, expenditure towards purchase of furniture, working capital, annual subsidy, 80% of minimum balance of his contribution along with 8% interest plus Rs.25,000/- is being paid to the dependents of the wages to canteen staff, actual expenditure towards consumption of gas, electricity, water and to extend deceased towards final settlement. similar facilities to the Co-operative canteens already functioning at Kolar, Mysore, Chickballapur, K.G.F and Chintamani Depots. The Canteens at Regional Workshops, Bangalore and Hassan are run by the The employees who retire/resign/dismissed from service are entitled to get their contribution along Corporation. As per CBR No.9113 dated 26-08-2009, the Annual subsidy has been increased from with 8% interest as per the provisions of this Fund. October-2009 as under.

Canteen Annual Subsidy 9.12 EDUCATIONAL ASSISTANCE FUND: Regional Workshop Bangalore & Hassan Rs.40,000 to Rs.60,000/- Under the aegis of the Educational Assistance Fund, the Industrial Training Institute at Hassan has been Mysore and Kolar Rs.30,000 to Rs.40,000/- functioning for the benefit of the employees’ children providing courses in the following 3 trades. Chikkaballapura Rs.15,000 to Rs.30,000/- KGF & Chintamani Rs.15,000 to Rs.20,000/- 1. Diesel Mechanic 1 Year 2. Sheet Metal 1 Year 9.7 MEDICAL REIMBURSEMENT AND OTHER MEDICAL FACILITIES: 3. Auto Electrician 1 Year Employees are entitled for Medical reimbursement as per KSRTC Employees Medical Attendance All the trainees of this Institute have been paid an amount of Rs.75/- each per month as stipend. Regulation 1970. An amount of Rs.6.12 crore has been reimbursed towards the medical claims of employees during the year under report. Family members and depended parents are also eligible for The details of Educational Assistance provided to employees’ children studying in different courses are reimbursement. as follows:

Further, with a view to provide adequate medical facilities, so far 107 well equipped Private Hospitals 1 I.T.I. courses Rs.75/- per month recognized by the Government at different District Head Quarters, Taluk level including Bangalore Head 2 Diploma courses Rs.110/- per month Quarters and 7 Diagnostic Centers have been recognized by the Corporation. The employees and their 3 Graduate/BE/BVSc courses Rs.900/-per semester family members can avail treatment in these Hospitals. 4 Private Hospitals have been recognized during the 4 Medical courses & Post-graduate courses Rs.225/- per month year 2009-10. An amount of Rs.6.58 lakh has been paid towards scholarships to 121 students (children of employees/ 9.8 COMPENSATION UNDER WORKMEN’S COMPENSATION ACT: officers) studying in different disciplines. During the year under report, an amount of Rs.56.12 lakh has been paid towards Workmen’s Compensation to the eligible Employees. 9.13 BONUS: During the year 2009-10, as per the ammended Bonus Act, 12449 Employees have been paid statutory 9.9 FESTIVAL ADVANCE: bonus amounting to Rs.3.65 crore. (not exceeding Rs. 3500/- in each case.) All Class-III & IV Employees and Officers are entitled to Festival Advance of Rs.3000/- in a calendar year recoverable in ten monthly installments. During the year 2009-10, an amount of Rs.3.60 crore has been 9.14 LABOUR RELATIONS: paid as festival advance. The system of redressing the grievances/problems of Employees at Divisional level and Central Office level is in practice. During the year 2009-10 there were no strikes or incidences of labour unrest and there was 9.10 SPORTS & CULTURAL ACTIVITIES: harmonious Industrial Relations. During the year of report, sports and cultural competitions have been conducted at Central office level and Divisional level and an amount of Rs.2.50 lakh has been spent towards these activities. 9.15 LABOUR WELFARE MEASURES: 1. Educational loan: 9.11 DEATH-CUM-RETIREMENT BENEFIT FUND: Under this scheme, educational loan upto Rs.1.00 lakh at 8.5% annual interest has been extended to All regular and badli/trainee employees of the Corporation are enrolled as members of this Fund by Employees/Officers whose children get admission to professional courses such as BE, MBBS,BDS and contributing Rs.20/- each per month. Out of Rs.20/- an amount of Rs.7/- is set apart towards death BAMS etc., During the year under report, loan of Rs.43.44 lakh has been sanctioned to 106 children of coverage and the balance of Rs.13/- is credited to the employee savings account. In the event of death of an Employees /Officers.

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2. Grant of cash award for merit students: CHAPTER - 10 SECURITY AND VIGILANCE Under this scheme, the children of Employees/Officers securing 70% and above marks in SSLC, PUC annual examinations and more than 60% marks in Degree examinations have been granted cash awards ranging from Rs.1000/- to Rs.4000/-. During the year under report 784 students have been granted cash 10.0.0 Security & Vigilance department consist of the following sections: awards to the tune of Rs.17.11 lakh. 1. Security 2. Vigilance 3. De-addiction programme:

A de-addiction programme under the name WAPPA (Work Place Alcohol Prevention Programme and 10.1.0 SECURITY SECTION: Activity) has been implemented in KSRTC in the year 1997 to help alcohol addicts to over come the habit. 10.1.1 Main duty of this Department is to provide physical security to the property of the Corporation against A 40 bed unit for de-addiction treatment has been established at KSRTC Jayanagar Hospital, Bangalore theft, fire, pilferage and misappropriation etc., by the employees and the outsiders. The security personnel on 30-01-1999. The Corporation spends upto Rs.5000/- to each addicted employee towards the treatment. have reported cases of different type relating to theft, misuse and misappropriation of KSRTC property. During the year under report, 160 employees have been treated for alcoholism. Comparative figures of the cases reported during the year 2009-10 and 2008-09 are shown in Table-33. 4. Establishment of the Preventive Medicine and Healthy Life Style Clinic: A Preventive medicine & Healthy life style clinic has been established on 28-01-2005 at KSRTC TABLE – 33 Jayanagar Hospital, Bangalore to provided comprehensive health checkup of all Employees. Similar Healthy Sl. Number of cases Life Style Clinic has been established at Mysore on 01-07-2006. During the year under report 1926 Nature of cases No. 2009-10 2008-09 Employees have undergone health checkup at Bangalore clinic and 2554 Employees at Mysore clinic. 1 Theft of KSRTC property 09 05

Misappropriation of KSRTC property: 5. Vima Yojane: 02 a) Misappropriation by the employees 07

other than conductors. Employees Family Welfare Scheme has been implemented in the Corporation from 01-02-2008. This 2 06 b) Misappropriation by the conductors 02 scheme is voluntary and optional. Under the scheme, the dependent of the member employee who dies Total 09 08 while in service is entitled to get a compensation of Rs.3.00 lakh. The monthly premium of the scheme is Rs.150/- out of which the employee will contribute Rs.100/- and the employer Rs.50/-. During the year 3 Loss or damage to KSRTC property. 35 29 2009-10, Rs.4.17 crore has been paid as compensation under the scheme. 4 Total number of cases (1 to 3) 53 42 5 Total amount involved (Rs.in lakh) 110.91 36.90 6. KSRTC Saurya Prashasti medal Scheme: 10.1.2 The Security staff have also reported other cases wherein employees of the Corporation involved and Board of Directors of the Corporation has resolved and brought in KSRTC Saurya Prashasti medal the details are shown in Table - 34. Scheme vide resolution No 9129 dated 25-11-2009 to grant cash award upto the maximum of Rs. 20,000 TABLE– 34 and Gold Medal for meritorious/ exemplary services and sacrifice rendered by the employees while discharging their legitimate duties after examining casewise. Sl. Number of cases Nature of cases No. 2009-10 2008-09 1 Assault 09 25 ***** 2 Rude behaviour 10 11 3 Other miscellaneous cases 49 15 Total number of cases(1to3) 68 51

10.1.3 The Department has ensured proper departmental action against errant employees by initiating Disciplinary Action. In case of theft and misappropriation complaints have been lodged in the jurisdictional Police Stations against erring employees and offending outsiders for ensuring legal action against them.

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10.1.4 ANALYSIS OF WORKDONE BY THE SECURITY PERSONNEL: 10.1.5 FIRE ACCIDENTS: Security staff of operating Divisions and Regional Workshops have detected and reported the cases of 18 cases of fire accidents have been reported during the year 2009-10 involving loss of property worth theft, misappropriation and loss or damage to KSRTC property. The details are as under. of Rs.33.14 lakh as against 15 cases of fire accident reported involving loss of property worth of Rs.13.02 lakh during the previous year 2008-09 a) Theft of KSRTC Property: Details of theft cases reported and enquired into during 2009-10 and the related figures of previous year 10.1.6 DACOITY/ROBBERY: are furnished in Table - 35. During the year 2009-10 no case of dacoity/robbery has been reported as against one case of TABLE-35 dacoity/robbery involving loss of Rs. 9500/- reported during the year 2008-09.

Amount of No. of No. of No. of Year property involved employees outsiders 10.2.0 VIGILANCE SECTION: cases (Rs.in lakh) involved involved 10.2.1 The Department takes cognizance of the petitions received and information gathered on various acts of 2009-10 09 0.40 03 05 omissions and commissions on the part of the officers and officials of KSRTC in their discharge of duties, 2008-09 05 0.17 05 00 indulging in corrupt practices etc., and arranges for proper enquiries. 471 petitions of various types have been received during the year 2009-10. Out of them 393 petitions have been referred for enquiry. 46 petitions b) Misappropriation: have been forwarded to NWKRTC, 34 petitions to NEKRTC and 8 petitions to BMTC for action at their (i) Other than conductors : end. In 95 cases reports have been sent to various Disciplinary Authorities for initiating action against the Details of misappropriation cases reported against employees other than conductors in 2009-10 and the employees. 133 enquiry reports have been closed. 67 petitions are pending with Deputy Chief Security & related figures of previous year are given in Table - 36. Vigilance Officers/ Security & Vigilance Officers/Divisional Security Inspectors of various Divisions at enquiry stage.

TABLE – 36 10.3.0 LINE CHECKING : Amount involved Year No. of cases (Rs. in lakh) 10.3.1 Line Checking staff and Security & Vigilance staff have detected and reported cases of pilferage by crew during their line checking duties. Emphasis has been laid to check pilfer - prone conductors and drivers. The 2009-10 07 1.25 details are as shown in Table - 38. 2008-09 03 0.08 TABLE – 38 (ii) Conductors : Pilferage No. of No. of Penalty Amount Passengers Details of misappropriation cases reported against conductors in 2009-10 and the related figures of Year buses pilferage imposed Involved penalized checked Cases detected (Rs. In lakh) previous year are given in Table - 37. (Rs. In lakh)

2009-10 738494 65464 11.15 78.41 100950 Table-37 2008-09 642424 61571 10.25 80.81 97426

Year No. of cases Amount involved (Rs. in lakh ) 2009-10 02 0.18 10.4.0 PREVENTIVE CHECKS: 2008-09 05 2.44 Preventive checks have been conducted to ensure correctness of supply of HSD and its proper accountal. The details are as under. c) Loss or damages to KSRTC Property: Sl. Particulars 2009-10 2008-09 17 cases of loss or damage to KSRTC property due to agitation, strike, fire etc., involving an amount No. of Rs.75.94 lakh have been reported during the year 2009-10 as against 11cases involving an amount of 1 Checks on underground HSD tank 770 728 Rs.176.64 lakh reported during the previous year. 2 Checks on IOC tankers enroute 196 327

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10.5.0 DETECTION OF CONSUMPTION OF ALCOHOLIC DRINKS: CHAPTER - 11 ENVIRONMENT INITIATIVES In order to ensure Road Safety and avoid Accidents, the scheme for identification of alcoholic Drivers and their treatment have been continued. The security staff have been supplied with Breath Analysers to detect consumption of alcoholic drinks by the employees while on duty. A program of De-Addiction called Environmental initiatives undertaken by the corporation during the year 2009-10 are detailed below. “Work Place Alcohol Prevention Program and Activities (WAPPA)” has been continued during the year under review. Regular and extensive checks have been conducted by the Security staff. In all 17,270 checks on employees have been conducted with Breath Analyzers. Only 54 cases of drunken while on duty have 11.0 AFFORESTATION: been detected and those employees have been sent to De-Addiction centers to undergo the treatment in order Under Afforestation Scheme 33,450 samplings have been planted at Bus Station/Depot/Divisional to bring such employees on the main stream. Office/Workshop premises of the Corporation as per the programme.

10.6.0 ACCIDENTS 11.1 SMOKE EMISSION CHECKS: Security and Vigilance Department has taken up investigations of genuineness of the claims made by The Corporation has continued the programme of routine smoke emission checks covering the entire the Petitioners in MVC cases during the year 2009-10. Out of 1517 cases investigated, 5 cases filed by the Fleet at regular intervals this year also. Totally 73282 Vehicles have been checked for smoke emission and claimants are found to have submitted false documents in collusion with the local Police, Medical Officers 470(0.64%) Buses found above the limit, and these Buses have been corrected and put back to operation. and the Advocates. As a result, 2 complaints have been registered at different Police Stations. The claimed amount in the above cases is Rs.16.00 lakh. Further, as per Circular No. 182 dt. 15-05-2005 Security The limit of smoke level of heavy duty diesel Vehicles being 65 Hartridge no vehicle above the norm officials are visiting fatal accident spot and are conducting investigation to know the causes of accidents. was allowed to operate. All the Vehicles have been tested for emission level and a PUC (Pollution Under Investigation reports have been received in 218 fatal accident cases and action is under progress on the Control) sticker for the Emission Under Control is displayed on the vehicles. The reward of Rs. 200/- to a concerned Drivers at the Divisional Controller’s level. person for identifying the operation of Vehicle with black smoke has been enhanced to Rs. 1000/- w.e.f. 01-01-2008. 10.7.0 ACTION ON THE REPORTS OF SECURITY & VIGILANCE STAFF: The Department has referred the reports submitted by Security & Vigilance personnel to the Compe- tent Disciplinary Authorities for initiation of disciplinary action against the defaulters. The disposal particu- lars of the cases referred to various Disciplinary Authorities during the year 2009-10 are as follows:-

a) Dismissal 10 b) Termination/removal 04 c) Pay reduction 189 d) Recovery from pay 473 e) Postponement of increment 54 f) Censure 71 g) Fine 176 h) Exoneration 04 11.2. SURPRISE EMMISSION CHECKS: i) Reverted to lower post 02 3667 Buses have been checked for smoke emission surprisingly at major Bus Stations of the Corporation during the year 2009-10. 10.8.0 AWARDS: In all 43 employees/officers of Security and Vigilance Department have been sanctioned cash award 11.3. TESTING OF HSD: amounting to Rs.17150/-in appreciation of their initiative and good work in detecting various cases of theft, 1842 H.S.D. samples collected from various Depots of the Corporation have been checked for the pilferage etc., during 2009-10 as against 45 cases of rewards amounting to Rs.16050/- sanctioned during quality of the fuel supplied. Samples of HSD+ Ethanol & HSD + Ethanol + Bio Diesel samples are also the previous year 2008-09. tested. *****

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Kuvempunagar Depot of MCTD Division Mofussil-1 & Mofussil-2 Depots of Mysore Rural Division have been converted into ethanol blended Depots. Necessary DL-3 license has been obtained from concerned authorities for conversion of Depots as Ethanol Blended Depots. The conversion at Chickmagalur Division is in progress.

11.8 HAZARDOUS WASTE MANAGEMENT : Hazardous Waste Management and handling rules as required by the Pollution Control Board for disposal of Batteries and used Lubricants has been followed scrupulously. The returns are filed to the KSPCB on regular basis.

11.4. RAIN WATER HARVESTING: 11. 9. SEMINARS & CONFERENCES : Rainwater harvesting has been implemented at Kempegowda Bus Station, DWS of Bangalore Central Seminars/Conferences have been organized every year for the World Environment Day. An interactive Division, Bannimantap Depot and City Bus Station of Mysore City Transport Division, Mofussil Depot-1 seminar titled “ Climate Change Challenges through Sustainable Public Transport ” has been organized on of Mysore Rural Division, Anekal Depot of Ramanagara Division, Chikkamagalore Depot of Chickkamagalore 5th June 2009 at Bangalore. Division, Shimoga and Davanagere Depots of Davanagere Division, Arkalgud Depot of Hassan Division, Kunigal Depot of Tumkur Division and Putter Depot of Mangalore Division. As a policy all newly 11.10. PUBLICATIONS-JOURNALS – ARTICLES: constructed Buildings will be with rain water harvesting system. A hand book titled “Efforts in Environment Protection” in English has been brought out to educate the officers and employees of the Corporation about environmental implications. The Hon’ble Chief Minister, 11. 5. WATER QUALITY TEST : Government of Karnataka released the Diesel + Ethanol Bus and Volvo low floor City Buses and planted The quality of water from sources like bore well, open well and other sources are tested and softener saplings on the occasion of World Environment Day 2009. The technical Seminar was organized and provided where ever required. Speakers from India and abroad presented their Innovative Technologies for the benefit of Transport Sector.

11. 6. ALTERNATE FUEL : Alternate Fuel trials with Bio-Diesel in the ratio of 90:10 has been completed with excellent results. The requirement of Bio- Diesel has been procured through tender. The details of Bio-Diesel Depots and Busses ***** are as under.

Sl. No. Division Depots No. of Depots No. of Buses 1 Ramanagara Magadi 1 93

2 Mandya Mandya Maddur 2 98 3 Mysore Rural KR Nagar Gundlupet 2 140 Chikkaballapura 4 Chikkaballapura Chintamani, 3 130 Doddaballapur Tumkur 5 Tumkur 2 120 Sira Total 10 581

11. 7. DIESEL ETHANOL BLEND: Ethanol is being blended with Diesel at 7.7%. Depot 1,2,3,5 & 6 of Bangalore Central Division, Harohalli, Chennapatna, Anekal & Kankapura Depots of Ramanagara Division, Harihara & Chitradurga Depot of Davangere Division, Hassan & Channrayapatna Depot of Hassan Division, Bannimantap,

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CHAPTER - 12 INFORMATION TECHONOLOGY Revenue realised (Rs. in crore)

70 12.0 KSRTC has adopted Information Technology in its day-to-day operations and brought every staff 60 under the Information Technology net. KSRTC is the leading State Transport Undertaking in the country to 50 adopt Information and Communications Technology in its Administrative and operational processes. For its 40 IT-enabled projects, KSRTC has received applause and many S.T.Us are following KSRTC’s IT way. KSRTC 30 has been leveraging on Information Technology in its various progressive projects and the details of 20 developments made during the year under report is given below. 10 0 Q1(Apr to Jun) Q2(Jul to Sep) Q3(Oct to Dec) Q4(Jan to Mar) The erstwhile Electronic Data Processing Department has been renamed as Information Technology Department along with change in designations of the employees of the Department vide Govt. Order no Sariee/66/sasumse/2009 dated 31-10-2009. KSRTC being one of the India’s foremost Public Transport Corporations has introduced Mobile Ticket Booking Service w.e.f. 15-10-2009. Mobile Booking is integrated with AWATAR application enabling Seat 12.1 Any Where Any Time Advance Reservation (AWATAR) : availability, Booking and Cancellation facility. Commuters can easily book KSRTC bus ticket on their GPRS enabled Mobile Phones. Booking tickets through the Mobile brings immense convenience to the Karnataka State Road Transport Corporation has launched its “Any Where Any Time Advance commuters in accessing KSRTC and availing its services. Reservation” system on 29-04-2006, first of its kind. It is a web based passenger seat reservation system facilitating online booking of passenger seats through- KSRTC Counters, Franchisee Counters, BangaloreOne 12.2 KSRTC Website: Counters, Mobile booking and e-booking by Individuals. The website gained popularity with ticket booking soaring to new heights. The website of KSRTC The total seats booked and revenue realised quarterwise during the year through AWATAR is shown www.ksrtc.in has been redesigned to give a new look and feel. It gives more information to passengers such below. as Dynamic Service Search and Map Based Service Search (for Airavat services). News and Information section is being updated regularly to meet the information requirement of commuters.

12.3 Reservation Period Extended: Seats booked(in lakh) The reservation period has been extended from the earlier 15 days to 30 days w.e.f. 24-11-2009 facilitating passengers to plan their journey. It has also equipped KSRTC to plan/augment the schedules well 18 in advance. 16 14 12 12.4 Seat layout redesign: 10 8 Bus seat layout has been redesigned in AWATAR application for more user convenience in accessing 6 AWATAR application. 4 2 12.5 E-ticket through E-mail: 0 Q1(Apr to Jun) Q2(Jul to Sep) Q3(Oct to Dec) Q4(Jan to Mar) Whenever a passenger books ticket through E-booking, E-ticket is being sent to the e-mail address of the passenger through AWATAR application. With this value addition, the passenger can print his ticket whenever the printer is available at his convenient time. The registered e-booking users have gone upto 12 lakh as compared to 8 lakh of previous year.

12.6 Recognition /Awards: Awatar project bagged two prestigious awards during the year 2009-10

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Annual Administration Report 2 0 0 9 -1 0 Annual Administration Report 2 0 0 9 -1 0 a) KSRTC has got National award for “Exemplary implementation of E-Governance initiatives” in the “13th CHAPTER - 13 GENERAL National Conference on E-Governance” held at Jaipur. The project AWATAR has been adjudged as the Best in the category of ‘Exemplary Use of IT among PSUs’.

13.1.0. PRINTING PRESS: The KST Press at Bangalore is functioning as an independent unit attached to Central Office during the year under report. As at the end of the year, the Press had a staff strength of 87 employees.

13.1.1. PRODUCTION : The item wise production details during the period under report i.e., 2009-10 as compared with those of previous year are furnished below in Table-39.

TABLE – 39 (in lakh) Sl. Items 2009-10 2008-09 No. b) KSRTC has won the Prestigious “Golden Peacock Innovative Product/Service Award - 2010” instituted by 1 Loose Forms 189.19 166.18 Institute of Directors, New Delhi for successful implementation of web based Passenger Reservation 2 Pads 1.85 3.95 System- AWATAR. 3 Books, registers and others 8.80 6.01 4 Ticket books 80.08 73.28 Ticket and luggage books supplied to other 5 81.35 76.07 divisions/Corporations. 6 Luggage books 0.09 0.10 Total 361.36 325.59

13.1.2. VALUE OF TICKET BOOKS SUPPLIED: The conversion value of Ticket Books of various denomination supplied to operating units of the Corporation during 2009-10 was Rs.1.21 crore as against Rs.1.13 crore of last year.

13.1.3. ADDITIONAL WORKS UNDERTAKEN: During the period under report, the printing and supply of stationeries like Audit Reports, Board 12.7 eKRANTI PROGRAMME ON DOORDARSHAN Meeting Notices, Visiting Cards, Invitation Cards, Monthly Passes, Scribbling Pads, Index Sheets for Board DoorDarshan has telecasted a special programme ‘eKRANTI’ on its National Network on 30-11-2009 Meeting, Vokalath Forms, Enquiry Notices, New Year Greeting Cards, National Law School of India, highlighting the AWATAR project-benefits and scope along with the opinion of all stakeholders. British library, Kidwoy Hospital, Ticket books for Navi Mumbai Transport Corporation(Bombay), Kadamba Transport Corporation (Goa) have been takenup. Further, production of ETM reels on trail basis is 12.8 Electronic Ticketing Machine: successfully under taken and continued during the year. KSRTC has deployed around 9600 ETMs. All the conductors are issuing tickets using ETMs. Newly 13.1.4. REVENUE EARNED BY DOING OTHER ORGANISATION JOBS: started depots at Nanjanagud, Sagar, Pavagada, Tiptur, Pandavapura, Shimoga and B.C.Road have also been provided with ETMs and related software. During the year under report KST press has taken up the printing work of other Transport Undertakings such as NWKRTC, NEKRTC, BMTC, Navi Mumbai Transport Corporation(Bombay) and Kadamba Transport Corporation (Goa). It has also taken up the printing work of other organisations such as ****** British Library, Kidwoy Hospital and National Law School of India and earned an amount of Rs.256.43 lakh. The details are shown in Table-40.

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TABLE – 40 (in lakh) TABLE- 41 Revenue Pending Received Disposed during the year Pending as on Sl. earned by Revenue earned by Division as on Organisation Total during the year 31-03-10 No. supplying supplying stationeries 01-04-09 For Against Total tickets Bangalore Central 549 277 48 143 191 635 1 B.M.T.C. 91.88 64.37 156.25 Ramanagara 448 133 41 54 95 403* 2 N.E.K.R.T.C. 8.03 22.67 30.70 Tumkur 393 110 7 87 94 409 3 N.W.K.R.T.C. 19.11 33.91 53.02 Kolar 284 92 4 56 60 316 Total 119.02 120.95 239.97 Chikkaballapura 187 70 19 36 55 202 Supply of tickets & stationery items for other Corporations and organisations like Mysore city transport 512 89 38 73 111 490 4 KMF, KSPHB, British library, Navi Mumbai Transport Corporation, Kadamba 16.46 Transport Corporation, Kidwoy Hospital and National Law School of India Mysore Rural 351 212 26 77 103 460

Total (1 to 4) 256.43 Mandya 255 139 36 84 120 274 Chamarajanagar 0 132 2 8 10 122 13.1.5. SCRAPPING OF PLANT & MACHINERIES: Hassan 356 146 27 112 139 363 During the year 2009-10 none of the Printing Machineries have been scrapped. Chikka magalore 508 219 41 161 202 525 Mangalore 532 160 59 107 166 526 13.1.6 DETAILS OF RAW METERIALS PURCHASED & CONSUMED: Davangere 556 249 20 87 107 698 Total 4931 2028 368 1085 1453 5423 The details of raw materials purchased and consumed during the year 2009-10 compared to previous

year are as under. * 83 cases have been transferred to Chikkaballapura division

Sl.No. Description 2009-10 2008-09 Matters pending before the Labour Courts/Industrial Tribunal :

Paper used for printing of tickets in self driven rotary & 2176 cases were pending as on 01-04-2009 and during year 884 cases were received. 265 Labour Court 1 136756 kg. 144939 kg. letter press ticket machines. cases are decided in favour of KSRTC as against 537 disposals during the year. The Divisionwise details are 2 Paper used for printing of stationery . 259245 kg. 164796 kg. furnished in Table - 42.

Total 396001 kg. 309735 kg. TABLE- 42

Expenditure incurred on purchase of Raw materials like Received Pending as Disposed during the year Pending as on 3 Ink, Paper, Nylo plate, Spare parts, ETM reels, computer Rs.442.31 lakh Rs.372.72 lakh Division during the on 01-04-09 31-03-10 stationery, pay slips, advance reservation tickets etc. year For Against Total Bangalore Central 235 81 43 39 82 234 13.2.0. LAW: Ramanagara 114 39 5 10 15 138 The Corporation has 9824 cases pending before various Courts as on 31-03-2010. These cases have Tumkur 201 74 17 62 79 196 been pending from the level of Trial Courts, High Court and Supreme Court. Trial Court cases are dealt at Kolar 286 101 26 17 43 344 Divisional level by the Law Officers/Assistant Law Officers working at the Divisional level by coordinating Chikkaballapura 206 55 25 33 58 203 with the Panel Advocates. Appeals, Writ Petitions and cases before Supreme Court are dealt at the Law Mysore city transport 196 69 44 16 60 205 Department at Central office level. The above cases comprise of Labour Court cases, Motor Vehicle Claim Mysore Rural 143 35 15 9 24 154 cases, Workmen’s Compensation, Gratuity, Consumer and Commercial cases etc. Mandya 60 9 0 11 11 58 Chamarajnagara 0 26 0 0 0 26 M.V.C cases pending before the MACTs : Hassan 218 181 44 30 74 325 As on 01-04-2009, 4931 MVC cases were pending. During the year under report 2028 cases were Chikkamagalore 272 36 28 32 60 248 received, 1453 cases have been disposed off, and out of which 368 cases are decided in favour of the Mangalore 79 4 3 6 9 74 Corporation and 1085 against the Corporation. The Divisionwise details are furnished in Table - 41. Davangere 166 174 15 7 22 318 Total 2176 884 265 272 537 2523

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As on 31-3-2010, there were 16 Original Suits pertaining to Commercial establishments and Land 13.3.0 MARKETING & COMMUTER RELATIONS: Matters are pending at Divisional level. KSRTC is committed to provide regular, reliable, comfortable and cost effective passenger Transport Services to the commuters with an exceptional track record of safety. The Marketing cell is created to Further, the number of cases pertaining to Accident, Service, Labour and Commercial Matters disposed perform various activities to increase load factor and profitability of the Corporation. The main objective is in favour/against KSRTC and pending before High Court/Supreme Court as on 31-03-2010 and percentage to provide efficient Transport Facilities to the passengers, redressal of passenger grievances, dissipating of success rate before High Court for the period from 01-04-2009 to 31-03-2010 are shown in Table – 43 information regarding services, formation of package tours and innovating new market for the services. and Table - 44 respectively. Following are the few Marketing Strategies adopted during the year 2009-10.

TABLE -43 13.3.1 Utilisation of Advertisement Space: Cases pending before the High Courts and Supreme Courts : Tenders called to select Private Partner for conceptualizing, planning, marketing and leasing/licensing Cases No of cases disposed during the Received Pending as of the advertisement space at Satellite Bus Terminal, Mysore Road and KBS Bangalore. Sl. pending as year Particulars during on No on the year Favour Against Total 31-03-10 Marketed the space on City, Moffusil and Volvo Buses to maximise the advertisement revenue. 01-04-09 1. Accident Matters The Advertisement Space back side of the student pass and senior citizen passes has been marketed and

MFAs before High Court 1128 411 120 343 463 1076 realised Rs.13.00 lakh revenue. SLPs before Supreme Court 10 20 0 5 5 25 Action has been taken to display advertisement on louver glasses of the Buses. 2. Service Matters To augment the advertisement revenue about 9 subjects are placed before the CCG and got approved. WPs/WAs before High Court 200 101 109 31 140 161 From this Rs.17.00 lakh revenue is expected. SLPs before Supreme Court 2 1 0 0 0 3 Conducted a road show for advertising agencies to market Corporation’s advertising spaces in Bus 3. Labour Matters Stands as well as Buses. WPs/WAas before High Court 564 182 192 90 282 464 SLPs before Supreme Court 4 2 0 0 0 6 13.3.2 Exhibition Stalls: 4 Commercial Matters To provide wide publicity of the services and facilities provided by the Corporation, exhibition stalls are WPs/WAs in High Court 38 13 7 2 9 42 opened and the following places.

SLPs before Supreme Court 2 0 0 0 0 2 Sadhana Samavesha - National College grounds, Bangalore. Total High Court cases 1930 707 428 466 894 1743 Mysore Dussara-2009, Mysore. Total Supreme Court cases 18 23 0 5 5 36 IOD (Institute of Directors Convention 2010-Corporate Governance Summit & 20th World Table – 44 Congress on Total quality) conference at Hotel Lalith Ashok, Bangalore. Percentage of success rate of cases before High Court Swadesi Mela at Palace Ground, Bangalore. World Consumer day, Bangalore. Labour 68.1% Service 77.9% Conducted exhibition at Hassan - bagged first prize on the eve of Republic day celebrations. Accident (MFA) 25.9% 13.3.3. Publicity/Advertisement Programmes : Commercial 77.8% Overall 47.1% Wide publicity has been given through TV/ Radio and other media about Corporation services and facilities to improve revenue. 20-second spots/20-25 min. documentary film/20min. films were prepared about the services of the Corporation and wide Publicity given through print and electronic media.

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Information about KSRTC services & facilities is provided to commuters through CCTV at Bus EMPI Indian Express Indian Innovation Award-2006, New Delhi. Stands and Televisions in Buses. Bagged Award for Excellence-2008 from the Ministry of Urban Development, Central Government, Special and classified advertisements have been given. for introducing 100% Electronic Ticketing Machine to issue tickets in the Mysore City for city operatins. In order to publicize the services and the facilities provided by the Corporation handbills, brochures 2008. and banners have been printed and distributed. Mainly “Best practice Broucher” has been prepared, Award for Excellence-2009 for excellence in Urban Transport Projects under JnNURM initiatives for printed and distributed. Urban transport projects-2009, and the Karnataka is the first state which has implemented Automated Electronic Driving test System for the Recruitment of Drivers in the State Road Transport 13.3.4 Other Activities: Corporation JnNURM buses at Mysore have been launched and operated duly branding as “Vaibhav” and “Kaveri” Golden Peacock Innovative Product/Service Award-2010. Commuter Satisfaction Survey was conducted & completed in Mysore City for JnNURM Buses. National award for Exemplary implementation of e-Governance initiatives’ among PSUs category by DAR&PG, GOI for web based passenger reservation system. Volvo Airavat Time Table Booklet was printed and released for commuters information. Best Transport Corporation award-2010 from the British Quality Foundation Photo gallery created with latest happenings and incorporated in the website. Annual Chief Minister’s Ratna Award-2010 for best performing meritorious State Public Sector Re-launched “ Travelers choice ” and “ Saarige Sourabha ” In-Bus magazine in Volvo Services. Enterprise from Govt. of Karnataka. Action taken to document the Corporate film. Golden Peacock Eco-Innovation award 2010 for Eco friendly measures. Started the system of sending Press release and photos through e-mail. Deccan Chronicle Green Award initiative “ Green Warrior Award” Redressed public Complaints and provided rejoinders. Awarded mBillionth South Asia-2010 in recognition of AWATAR Mobile booking. 13.3.5 National /International Recognition: Earth Care award –2010 for innovation in Environment and Climate protection. Corporation has bagged the following awards for its outstanding performance. India Pride award-2010 for Infrastructure Development and Transportation. Union Transport Minister’s Trophy for the lowest Accident Record in 1998-2001. Parisara award by Govt. of Karnataka-2001. 13.4.0 INTERNAL AUDIT : Internal Audit Department has been verifying the position of ETM’s and Chargers supplied to Depots, IRTE Prince Michael International Road Safety Award-2002. its usage, availability of these Electronic Ticketing Machines for operation of Schedules, Machines sent to Safety Award by Chartered Institute of Logistics & Transport 2001-02. Companies for repairs, defective Machines kept in the Depots, etc., and is being checked in all the Depots of Petroleum Conservation Research Association Award-2001-02 & 2002-03. 13 operating Divisions of KSRTC through Inspector of Accounts as well as from the Chartered Accountants regularly from the Internal Audit Department. The generation of back office reports in the Depots and Golden Peacock Environment Management Award-2003. forwarding it to the Divisional Accounts Section for verification has also been verified. The defects noticed Golden Peacock Eco Innovation Award - 2004. during the Inspection have been brought to the notice of the concerned Unit Heads for corrective actions. Prestigious Runner-up Award from PCRA for the best improvement in HSD KMPL during 2001-02. The Comptroller & Auditor General of India will take up the Audit of KSRTC Divisions through Sr. Resident Audit Officer. The team of Auditors will visit the Divisions every year, verify the KSRTC adjudged Winner for the best improvement in HSD KMPL during 2002-03 & 2003-04. records and issue Audit Paras through Inspection reports on observations noticed and if convincing reply is OSHAS 18001, ISO 14001 & 9001 certification for conformance towards Occupational Health & received from the Divisions Audit Paras are being considered for closure. The position of the Audit paras as Safety Management System standards. on 31.03.2010 is as follows. Safety innovation Award for safety & quality by Institute of Engineers, New Delhi-2006. Dubai Best Practices Award by Dubai Municipality for environment Management through multi pronged strategy India-2006.

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Opening Balance as on 01-04-2009 : 93 The details of applications received/disposed off under Right to Information Act-2005 during the Audit paras received during 2009-10 : 43 financial year 2009-10 is as under. Total Audit paras : 136 Audit paras closed during 2009-10 : 67 1 Total no. of applications received 1826 Audit paras pending as on 31-03-2010 : 69 2 Information provide to with in the due date 1661

3 Information provide to after due date 128 The Circulars, General Standing Orders, Rules and Regulations issued by Central Offices from time to 4 Replied to Government references 10 time for implementation is being watched by the Internal Audit Department which has helped the Divisions Appeals received and 19 5 to improve the performance. Similarly on observing and inspecting other issues of the Departments it has Disposed off by the Appellate Authorities 17 helped to perform duties carefully. Complaints/Appeals received before Karnataka 6 40 Information Commission 13.5.0. ACCIDENT RELIEF FUND: Accident Relief Fund Trust has been formed w.e.f 01-06-2002 in order to provide immediate Financial 13.7.0. QUESTIONS RECEIVED FROM CENTRAL/STATE LEGISLATURE: Relief to the legal heirs of the Passengers who died in road accidents while traveling in KSRTC buses. During the year under report 52 stared/unstared questions, 6 questions under rule 351 and 6 questions under rule 73 related to Legislative Assembly, 45 stared/unstared questions, 4 questions under rule 72 and 3 The relief paid by the ARF Trust is in addition to the MACT claims. The relief amount has been questions under rule 330 from Legislative Council totaling to 116 questions from the State Legislature and enhanced to Rs.2.50 lakh w.e.f 01-09-2008. Collection of ARF fee of Rupee one from a passengers one question from Central Legislature pertaining to Corporation have been received and replied on time. travelling in KSRTC Buses has been discontinued with effect from 01-09-2008.

The details of Settlement of claims & amount paid during the period under review is as under **** Relief Amount (Rs. in Total Amount Year No. of Claims lakh) (Rs. in lakh)

38 2.50 95.00 2009-10 03 2.00 6.00 41 101.00

13.5.1. OTHER INITIATIVES OF THE TRUST : Two Swaraj Mazda Ambulances and a mass rescue wagon have been utilised for the benefit of accident victims in association with the Comprehensive Trauma Consortium (CTC) on the State Highways. Two ambulances have been deployed on National Highways. One ARF trust meeting has been conducted during the year under report.

13.6.0 RIGHT TO INFORMATION ACT 2005: Karnataka State Road Transport Corporation being a Public Sector Undertaking has implemented the Right to Information Act-2005 after its publication in gazette vide Notification issued under No.DPAR-74/RTI/ 2005 (part-2) dated 11-10-2005.

Public Information Officers / Asst. Public Information Officers and Appellate Authorities have been appointed in KSRTC at the Central/ Divisional/ Depot/Regional workshop level vide Notification No. KST/CO/ADM/SR/340/70/2005-06 dated 21-10-2005.

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SCHEDULE – A Sri. MAAZ AHMED SHARIFF, KAS., 16 Director 18-02-2010 31-03-2010 1 Director (Personnel & Environment) KSRTC.

Sri. A.N.PATIL, KAS., STATEMENT SHOWING THE NUMBER OF MEETINGS ATTENDED BY THE 17 Director 01-04-2009 31-03-2010 4 BOARD OF DIRECTORS DURING THE YEAR 2009-10 Managing Director, NWKRTC. Sri. SHANKAR PATIL, KAS., No. of 18 Director 01-04-2009 31-03-2010 3 Period of Office Managing Director, NEKRTC. Sl. Director/ Board Name No Invitee meetings Sri. S.K.PARAMESH, From To 19 Director 01-04-2009 23-06-2009 1 attended Director (Technical), KSRTC.

Sri. R.ASHOKA, Sri. HEMARAJU, Hon’ble Minister for Transport, 20 Director 19-08-2009 31-03-2010 3 1 Chairman 01-04-2009 31-03-2010 4 Director (Technical), KSRTC. Govt. of Karnataka and Hon’ble Chairman, KSRTC Sri. K.A.RAJKUMAR, 21 Director 01-04-2009 31-03-2010 4 Director (Operation), KSRTC. Sri. JAGGESH, Vice 2 01-04-2009 31-03-2010 3 Hon’ble Vice Chairman. KSRTC Chairman * By virtue of sec. 19(a) of the BMRDA Act 1985, the Metropolitan Commissioner, BMRDA, has Sri. S.K.DASH, IAS., attended the Board meetings as an INVITEE. Joint Secretary (T), 3 Director 01-04-2009 31-03-2010 -- Dept . of Road Transport & Highways, Government of India,

Sri. M.R. SREENIVASA MURTHY., IAS., 01-04-2009 30-10-2009 4 Additional Chief Secretary to Government, Director 2 23-11-2009 23-03-2010 Finance Dept., Govt. of Karnataka.

Sri. ABHIJIT DASGUPTA, IAS., 5* Metropolitan Commissioner, Invitee* 01-04-2009 07-01-2010 3 BMRDA. Sri. B.A.COUTINHO, IAS., 6* Metropolitan Commissioner, Invitee* 07-01-2010 31-03-2010 -- BMRDA. Sri. D.VENKATESHWARA RAO, IAS., Principal Secretary to Government, 7 Director 01-04-2009 31-03-2010 3 Department of Public Enterprises, Govt. of Karnataka. Sri. SHANKARALINGEGOWDA., IAS., 8 Secretary to Government, Director 01-04-2009 31-03-2010 3 Transport Department, Govt. of Karnataka. Sri. I.S.N. PRASAD., IAS., 9 Secretary to Hon’ble Chief Minister, Director 03-12-2009 31-03-2010 -- Government of Karnataka.

Sri. SIDDAIAH, IAS., 10 Commissioner, Director 03-12-2009 31-03-2010 1 Bangalore Development Authority, Bangalore.

Sri. GAURAV GUPTA, IAS., 11 Director 01-04-2009 31-03-2010 4 Managing Director, KSRTC.

Sri. SYED ZAMEER PASHA, IAS., 12 Director 01-04-2009 31-03-2010 2 Managing Director, BMTC.

Sri. G.M.HAYATH, IPS., 13 Director 01-04-2009 28-05-2009 1 Director (Personnel & Environment) KSRTC.

Sri. SUNIL AGARWAL, IPS., 14 Director 18-06-2009 24-06-2009 -- Director (Personnel & Environment) KSRTC.

Sri. ABDUL SALEEM, IPS., 15 Director 01-04-2009 31-03-2010 4 Director (Security & Vigilance), KSRTC.

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SCHEDULE – B - 2 -

8 Mandya MDY, MDR, MLV, Mandya, Srirangapatna, Bellur,Bannur Divisionwise details of Depots, Bus Stations and Control Points NGML, K.R.PET Pandupura, Malavalli, (2) and as on 31-03-2010 PNDPR (6) Nagamangla,Maddur, K.R.Pet, Belakawadi. (8) Sl. Division Depot Bus station Control point Way side Shelters No. 9 Chamarajanagar CRN,GPT, KLG, Chamarajanagara, Kollegala Panyada 1 Bangalore © Depot-1,Depot-2, Nelamangla Coimbatore, -- HD.Kote (4) Gundlupet, Tarkanambi, (1) hundi,Badanavala (3) Depot-3, Depot-4, (1) Chennai,Tirupati Begur, M.M.Hills, Depot-5, Depot-6 (3) H.D.Kote,Sargoor (6) (7)

2 Ramanagar KKP,AKL, CPT, Kanakapura,Anekal, Bidadi, Kalasipalya, Hosur -- HRH, RMN, MGD Channapatna, Horohalli, (3) 10 Hassan HSN, CRP, RNP, Hassan, Halebeedu, Alur, Salgame,Dudda, 8 (6) Ramanagar,Satnur, HNP, ARK Arkalgudu,Gorur, Shantigrama, Hallimysore, Marlwadi,Kodihalli, (5) Ramanathapura, Nuggehalli Magadi Konanur, Holenarsipura, (5) (9) Channarayapatna, Hirisave, Shravanbelgula, 3 Tumkur TMK,KGL, TVK, Koratagere, Madhugiri, K.B.Cross , -- (11) SIRA, PVG,TPT Solur,Dabuspet, Tumkur, Turuvekere,Pavagada (6) Gubbi,Kunigal (3) Chikkanayaknahalli, 11 Chickmagalur CKM,ARS, SKP, Chikkamagalur, Kadur, Shringeri, Kodlipet Bikodu, Palya,Bage Sira, Kallambella, Tiptur, KDR, MDG Birur, Tarikere, Mudigere, (2) Nitur Turuvekere (13) (5) Kottigehar, Belur, Javagal, Sakalespura, Banavara, 4 Kolar KLR,KGF, SVP, Kolar,KGF, Srinivasapura, Bangrapet,Vemagal, -- J.C.Pura, Arasikere, MLR,MBL (5) Srinivasapura mini, Hosakote,Chittur, Panchanhalli, Gandsi Mulubagilu (5) Narasapura (14) (5) 12 Mangalore MNG-1, MNG-2, Mangalore,Puttur, Pumpwell, Kasargodu, Brammara 5 Chickballapura CBP,CNT, BGP, Chikkaballapura, Manchenahalli, Vijaypura, 4 PTR, DSL, CDP, Subramnya, Dharmastala, B.C.Road, koutlu,Poonjalakatte,Kal GWB, DBP (5) Chintamani, Bagepalli, Devanahalli, Madanapalli, B.C.Road (6) Nellyadi, Cundapura, Bellare,Uppinangadi, ladka,Adyanaka,Kumbr Gowribidanoor, Hindupura, Cavery Bhavan- Vittla, Sulya (8) Dharmasatala, a,Thingaldy Doddaballapura-1, Bangalore (6) Subramanya,State Bank, (6) Doddaballapura-2, Belthangadi, Ujjre, Gudibande, Mandikal, Moodabidare, Udupi Karkala Sidlagatta, Sidlagatta- (13) Mini (10)

13 Davanagere DVG, SMG, BVT, Davanagere, Chellakere -- 6 Mysore City Bannimantap, CBS, R.S.Naidunagar, Infosis, KRS CDG, HRH, SGR Harappanhalli, Harihara, (1) Transport Kuvempunagar, Jaipura, Ilawala,Hullahalli, (2) (6) Malebennur, Sagara, STGH, NJD (4) Nanjanagoodu, Chitrradurga, Honnali, Chamundihills (7) Bennahalli,Hiriyur, Bhadravati, Sirigere, Holalkere, Shimoga, 7 Mysore Rural Moffusil Depot-1 MBS, Hunsur, Kittur,Hebbale 14 (13) Moffussil Depot-2. Periyapatna, K.R.Nagar, (2) KRG, HNS, MDK Mirle,Saligrama, Hosur, (5) Bettadapura, Ravandur, 14 KBS -- Kempegowda bus station, -- -- Mercara, Kushalnagar, MCTC Somavarapet, Virarajapet (2) (13)

Total 69 121 48 38

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SCHEDULE – C

Fare Charts for City and Sub-urban services FARE STRUCTURE WITH EFFECT FROM 04-03-2010 City services Sub-urban services Chargeable 39.70 paise per km. subject to a minimum fare Rs. 5.00 for Adult Child Adult Child 1. Ordinary Service stages a stage of 6.5 kms. or part thereof. (Rs. Ps.) (Rs. Ps.) (Rs. Ps.) (Rs.Ps.) 1 3.00 2.00 3.00 2.00 Express 59.20 paise per km. subject to a minimum fare Rs. 6.00 for 2. 2 4.00 2.00 4.00 2.00 Service a stage of 6.5 kms. or part thereof. 3 6.00 3.00 6.00 3.00 Semi-Deluxe 72.00 paise per km. subject to a minimum fare Rs. 10.00 for 4 7.00 4.00 7.00 4.00 3. a distance equal to 2 chargeable stage or part thereof. Service 5 8.00 4.00 8.00 4.00

Ultra-Deluxe 6 9.00 5.00 9.00 5.00 91.00 paise per km. subject to a minimum fare Rs. 10.00 for a 4. (Rajahamsa) 7 9.00 5.00 9.00 5.00 distance equal to 1 chargeable stage or part thereof. Services 8 9.00 5.00 9.00 5.00

82.00 paise per km. subject to a minimum fare Rs. 10.00 for 9 9.00 5.00 9.00 5.00 5. Sheetal A/C services a distance equal to 1 chargeable stage or part thereof. 10 9.00 5.00 9.00 5.00 11 9.00 5.00 9.00 5.00 110.00 paise per km. subject to a minimum fare Rs. 10.00 for 6. Meghadooth services a distance equal to 1 chargeable stage or part thereof. 12 9.00 5.00 9.00 5.00 13 10.00 5.00 10.00 5.00 120.00 paise per km. subject to a minimum fare Rs. 20.00 for 14 10.00 5.00 10.00 5.00 7. Carona (Ambari). a distance equal to 1 chargeable stage or part thereof and subject to market conditions. 15 10.00 5.00 10.00 5.00 16 10.00 5.00 10.00 5.00 127.00 paise per km. subject to a minimum fare Rs. 20.00 for 8. Volvo a distance equal to 1 chargeable stage or part thereof and 17 10.00 5.00 10.00 5.00 subject to market conditions. 18 10.00 5.00 10.00 5.00 41.00 paise per km. subject to a minimum fare Rs.3.00 for 19 11.00 6.00 11.00 6.00 City Services and Sub- 9. distance of 2 kms. or part thereof. urban Services 20 11.00 6.00 11.00 6.00 (One chargeable stage is 2 kms.)

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SCHEDULE – D SCHEDULE – E CATEGORYWISE PAY SCALES IN FORCE AS ON 31ST MARCH 2010 CASUAL CONTRACT RATES (as on 31-03-2010) Designation Scale of Pay Chairman To be appointed by the Government Minimum Minimum amount On hourly basis No. of Rate per km Type of Bus Kms.per per day (24 (Min.40 Kms per Vice Chairman & Managing Director To be appointed by the Government Seats (Rs.) day hrs.basis) (Rs.) hour) (Rs.) Director (P&E) To be appointed by the Government Mini Bus 41 18 250 4500 720 Director (S&V) To be appointed by the Government Moffusil * 61/51 21 300 6300 840 Director (Technical) To be appointed by the Government Director (Operation) To be appointed by the Government Refurbished Karnataka Sarige 56 22 300 6600 880 General Manager (Personnel) To be appointed by the Government Karnataka Sarige 56/51 24 300 7200 960 CLASS-I ((SUPERTIME SCALE) OFFICERS Karnataka Sarige (12-meter chasis) 65 29 300 8700 1160 General Manager (Technical) Rs.24500-750-30500-850-32200 Semi Deluxe 45 25 300 7500 1000 General Manager (Traffic) (10 Years) Rajahamsa-Executive 39/36 30 350 10500 1200 Chief Accounts Officer-Cum-Financial Adviser Rajahamsa-Semi Sleeper 31 31 350 10850 1240 (To be appointed by the Government) Rajahamsa (12-meter chasis) 44 35 350 12250 1400 CLASS-I (SELECTION GRADE) OFFICERS Sheetal 60 43 350 15050 1720 Chief Personnel Manager (Disciplinary) Chief Accounts Officer (I.A) Meghadoota 44 43 350 15050 1720 Chief Planning & Statistical Officer Carona 43 41 400 16400 1640 Chief Mechanical Enggineer Volvo-Semi Sleeper 45/36 50 400 20000 2000 Controller of Stores & Purchase Mysore city volvo service 38 55 300 16500 2200 Chief Law Officer Semi Low Floor 42 26 250 6500 1040 Chief Civil Engineer * Old type of Red Buses Chief Traffic Manager (O/C) Rs.19700-650-22950-750-28200- Chief Medical Officer 850-31600 Terms and conditions: Manager (HRD) (16 Years) 1. Re. 1/- Concession to Students of recognised Schools and Colleges of the state (including Interestate Travel) Chief Systems Manager 2. Kilometers will be calculated from Depot out to Depot in. Chief Marketing Manager 3. Booking has to be done at least 3 days in advance with full details of the tour programme. Principal (CTI) 4. Payment has to be made in advance alongwith 10% refundable security deposit, Drivers OT and Infrastructure Senior Divisional Controller Development Cess. CLASS-I (SENIOR) OFFICERS 5. In case of Inter-state contract, permit charges and entry tax shall be extra. Chief Labour & Welfare Officer 6. Furnishing of passenger list is compulsory in case of Inter-state contract. Chief Security & Vigilence Officer 7. Driver Overtime (OT) is calculated at Rs.100/- per day, extra and Infrastructure Development Cess is Rs.100/- Dy.Chief Personnel Manager per vehicle per day. Dy.Chief Accounts Officer 8. A day means 24 hours from the time of departure from the Depot. Dy.Controller of Stores & Purchases Rs.17160-500-18160-575-19885-650- 9. In case of delayed arrival, extra amount will be recovered on hourly basis as per above rates. upto 5 hours delay. Senior Medical Officer 23785-750-29785 (19 Years) 10. Rs.1000/- shall be levied as special fee per Bus for more than two days Inter state causal contract Secretary 11. Re.1/- Concession will be given during the month of July, August and september on the prescribed rates. Executive Engineer (Civil)

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Controller of Printing & Stationery Assistant Stores Officer Divisional Controller Personal Secretary Deputy Chief Traffic Manager Assistant Law Officer Rs12140-425-13840-500-15340-575- Deputy Chief Systems Manager Assistant Controller of Printing 17640-650-22840 Principal (RTI) Security & Vigilence Officer (19 Years) Works Manager Depot Manager Chief Public Relations Officer Marketing Manager Chief Statistical Officer Assistant Engineer (Civil) Mechanical Engineer Assistant Engineer (Elec.) Deputy Chief Law Officer Assistant Systems Manager CLASS-I (JUNIOR) OFFICERS Assistant Superintendent (Regl.Workshops) Administrative Officer Assistant Training Manager Accounts Officer Special Officer (Rehabilitation) Divisional Traffic Officer CLASS-III EMPLOYEES Divisional Mechanical Engineer Assistant Works Superintendent Dy.Superintendent (Regional Workshops) Assistant Traffic Superintendent Stores Officer Supervisor (Electrical) Law Officer Junior Engineer (Civil Special Grade) Rs.8220-340-9240-390-11970-440- Dy.Chief Labour Welfare Officer Junior Engineer (Electrical Special Grade) 14610 Medical Officer Personal Assistant (16 Years) Dy.Controller of Printing Rs.16080-500-17080-575-18805-650- Stores Superintendent Systems Manager 23355-750-27105 Systems Superintendent Dy.Chief Security & Vigilance Officer (17 Years) Superintendent(Administration) Statistical Officer Superintendent (Accounts) Senior Personal Secretary Superintendent (Statistics) Asst.Executive Engineer (civil) Traffic Inspector Asst.Executive Engineer (Electrical) Chargeman Training Manager Chargeman (Printing) Estate Officer Divisional Security Inspector Senior Depot Manager Inspector of Accounts Sports Officer Junior Engineer (Civil / Electrical) Rs.7640-220-8080-280-8920-340-10620 Public Releations Officer Draftsman -390-12570-440-13890 (18 Years) CLASS-II OFFICERS Stenographer (Sr.) Labour Welfare Officer Store Keeper Asst.Administrative Officer Supervisor (Accounts) Asst.Accounts Officer Supervisor (Administration) Assistant Statistical Officer Supervisor (Statistics) Assistant Traffic Manager Supervisor (Systems) Assistant Mechanical Engineer

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Leading Hand/Head Artisan X-Ray Technician Proof Examiner Junior Laboratory Technician Assistant Supervisor (Electrical) Receptionist Senior Compositor Senior Driver Rs.7640-220-8080-280-8920-340-10280-390 Senior Machine Operator -11450 (12 Years) Ticket Verifier Driver Rs. 5660-90-5840-130-6620-170-7470-220-7910 Assistant -280-8750-340-9430 (20 Years) Junior Stenographer Assistant Artisan Assistant Accountant Rs.6830-170-7340-220-7780-280-8620-340- Assistant Compositor Statistical Assistant 10320-390-13050 Assistant Binder Rs.5660-90-5840-130-6620-170-7470-200-8350 Assistant Store Keeper (20 Years) Assistant Machine Operator (17 Years) Cashier (Senior) Checker & Packer Assistant Security Inspector Care Taker-cum-Cook Boiler Attendent Conductor Rs.5310-70-5450-90-5810-130-6590-170-7440 A. C. Electrician Cook (Canteen) (17 Years) Staff Nurse CLASS- IV EMPLOYEES Computer Operator Helper-A Time Keeper Havaldar Rs.5240-70-5450-90-5900-130-6680-170-7360 Senior Binder Security Head Guard (18 Years) Senior Data Entry Operator Assistant Cook (Canteen) Assistant Traffic Inspector Cashier (Canteen) Artisan Helper (Gardening & Head Mali) Compositor Helper-B Binder Helper (Printing) Machine Operator Helper (Security) Electrician Rs.6380-130-6640-170-7320-220-7760-280- Helper (Helper-cum-Room Boy Security) Mechanic (Press)/Ticket Verifier 8600-340-9960 Helper (Office) Assistant Draughtman (15 Years) Helper (Home Orderly) Sub-Overseer Helper (Cycle Orderly) Work Inspector Helper (Sweeping) Rs.5170-70-5520-90-5970-130-6750-170-7090 Watch & Ward Inspector Helper (Gardening) (18 Years) Traffic Controller Helper (Gardening Mali) Security Havaldar Helper (Sweeping-cum-Mali) Pharmacist Tea/Coffee Maker Junior Assistant Supplier (Canteen) Typist Rs.5750-90-5930-130-6580-170-7430-220 Grinder (Canteen) Cashier (Junior) -7870-280-8710-340-9390 (19 Years) Cleaner (Canteen) Receptionist Attender Tracer Dresser

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SCHEDULE – F

DEPRECIATION

Sl. Assumed Life Rate of Annual Amount of Incidence in 1 - APPENDIX

No. Type of Assets In Years In Kms Contribution Revenue Ps.per km.

Exp. in

2009-10 (in Rs.)

A Buses

1) Medium vehicles such as Leyland/TMB & others 10 560000 Based on kms. 754603000 89.53

2) Volvo vehicles 15 1000000 Based on kms. 45282000 5.37

B Departmental Vehicles. 1.Domestic trucks 4 0 0.00

2.Departmental vehicles such as Cars, 6 1/6 of the original cost 1164000.00 0.14

Station Wagons, Jeeps, Motor Cycles

C Buildings & Fixtures

1.Pucca Buildings 40 2.5% of the original cost 51051000 6.06

2.Temporary Buildings and Sheds 4 2.5% of the original cost 0 0.00

D Plant & Machinery

1.Light Mechanical & Electrical 20% of the original cost 4098000 0.49

Equipments.

2.Heavy Mechanical & Electrical 10% of the original cost 7007000 0.83

Equipments.

3.Tyre retreading machinery 617000 0.07

4.Ticket machines - Press 1375000 0.16 5. Environment machineries 1944000 0.23

E Misc. Equipments

1.Computer hardware and allied 20% of the original cost 30020000 3.56

Equipments.

2.Furniture & fictures 10% of the original cost 4296000 0.51

3.Hand Ticket Machines 1204000 0.14

4.Fire Fighting Equipments 77000 0.01

5.Medical Equipments 20% of the original cost 128000 0.02

6.Amenity Equipments 868000 0.10

7.Photographic Equipments 292000 0.03

8. Electronic tickting machine 13637000 1.62

9. Electronic equipments 3067000 0.36 DEPOTS, SCHEDULES, SCHEDULE KILOMETERS, ROUTES & ROUTE KILOMETERS AS ON 31-03-2010. 10. Xerox & fax machines 1008000 0.12

F Interest on Capital 70228000 8.33 6.25% of the capital provided

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Annual Administration Report 2 0 0 9 -1 0 Annual Administration Report 2 0 0 9 -1 0 APPENDIX - 2 - APPENDIX 3 - APPENDIX VEHICLES AS ON 31-03-2010 ON AS VEHICLES OPERATIONAL KILOMETRES COVERED (IN - OPERATIONAL LAKH) 2009-10 COMPOSITION OF FLEET,VEHICLE UTILISATION,AVERAGE SEATING CAPACITY AND AGE AND OF CAPACITY SEATING COMPOSITION OF UTILISATION,AVERAGE FLEET,VEHICLE New Division at Chamarajanagara started functioning w.e.f 01-12-2009 w.e.f functioning started Chamarajanagara at Division New Note : : Note - 83 - - 84 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

Annual Administration Report 2 0 0 9 -1 0 Annual Administration Report 2 0 0 9 -1 0 APPENDIX - 4 - APPENDIX 5 - APPENDIX STAFF POSITION (AS ON 31.03.2010) ON (AS POSITION STAFF VEHICLES HELD AND FLEET UTILISATION - FLEET VEHICLES HELD AND 2009-10 UTILISATION private (Including vehicles)

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Annual Administration Report 2 0 0 9 -1 0 Annual Administration Report 2 0 0 9 -1 0 APPENDIX - 6 - APPENDIX 7 - APPENDIX PERFORMANCE OF PERFORMANCE AND TYRES FUEL PRODUCTION PRODUCTION - REGIONAL WORKSHOPS * Bus body built by contract labour ** Bus body built by private agencies - 87 - - 88 - Generated by Foxit PDF Creator © Foxit Software Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. http://www.foxitsoftware.com For evaluation only.

Annual Administration Report 2 0 0 9 -1 0 Annual Administration Report 2 0 0 9 -1 0 APPENDIX - 8 - APPENDIX 9 - APPENDIX QUALITY OF QUALITY SERVICES BALANCE SHEET AS ON 31ST MARCH 2010 ON 31ST AS SHEET MARCH BALANCE

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APPENDIX - 10

ACCOUNTING POLICIES

The Corporation has adopted Enterprise Resource Planning Accounting package-Oracle Financials w.e.f. 01.02.2000. The Accounts of the Central Offices along with the accounts of all the Units of the Corporation at Trial Balance level are maintained in Oracle Financials.

Sd/- 1. The Corporation follows Mercantile System of accounting and recognizes Income and Expenditure on accrual basis except otherwise stated specifically. ( GAURAV GUPTA ) GUPTA GAURAV (

MANAGING DIRECTOR MANAGING 2. Expenditure on Reconditioning of Vehicles is treated as revenue expenditure (Repairs & Maintenance) irrespective of its life.

3. Fixed Assets are stated at cost. These costs are not adjusted to reflect impact of changing value in purchasing power of money.

4. Financial Statements are based on historical costs.

5. (a) Depreciation on vehicles is calculated on actual KMs basis assuming the life of the vehicle as 5.60 lakh KMs for the purpose of Depreciation, as this method enables charging of Depreciation equitably linked to the usage of Vehicle and does reflect the true and fair cost of the Depreciation. - 2 - 2 -

(b) Depreciation on Swaraj Mazda Vehicles is also being calculated on the actual KMs basis assuming the life Sd/- of the Vehicles as 5.60 lakh KMs. only, on par with the other Vehicles of the Corporation. The Depreciation on Vehicles, which are off the road for the whole year, is not provided for. ( S.PADMANABHAN ) S.PADMANABHAN ( (c) In respect of Volvo Vehicles, the Depreciation is being worked out on the actual KMs basis assuming the

CHIEF ACCOUNTS OFFICER - FA - OFFICER ACCOUNTS CHIEF life of the Vehicles, as 10.00 lakh KMs based on the Govt. order No. SAREE/4/SASUMSO 2007 dated 27/03/07.

(d) Depreciation on other Assets is provided on straight-line method at the following rates. Depreciation on assets acquired during the year is being provided on monthly prorata basis.

Buildings 2.5% Computer Hardware 20.0% Heavy Duty Plant & Machinery 10.0% Medical Equipment 20.0% Light Duty Plant & Machinery 20.0% Furniture, Fixtures & others 10.0% Date : 21-05-10 : Date Bangalore : Place

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6. MV Tax is calculated and provided for at 5% plus Rural Development cess of 10% on tax, on the revenue 17. Grants received from JnNURM and SDP are accounted under Reserves & Surplus. The principles under realized during the year excluding the revenue realized in the territory of Maharashtra State as per G.O. Accounting Standard – 12 are broadly followed in this regard. No.FTD 114 TMT 89 dated 08.06.1990. 18. The Corporation is collecting infrastructure fee from passengers’ w.e.f. 01.07.2007 which is built in sale of 7. As per directions of RPFC, the share of Employer contribution to PF should be 12% on basic and DA, if tickets. The amount so generated on this count is accounted for as other revenue of the Corporation. there is no cash loss during the previous year and 10% of basic and DA, if there is a cash loss and the same is being followed. 19. The Corporation has introduced Accident Insurance Fee w.e.f. 01.09.2008 which is included in sale of tickets. The amount so generated is accounted as other revenue in the Books of Accounts of the Corporation. 8. The Corporation has been settling the Gratuity claims of the employees as per the existing provisions out of revenues of the Corporation. 20. The figures are rounded off to the nearest of thousand rupees.

9. a) Materials received in the Units of KSRTC not taken on charge as on the date of closure of accounts due to NOTES FORMING PART OF BALANCE SHEET AND PROFIT AND LOSS ACCOUNT. non-completion of Inspection formalities are not accounted in the books of Accounts. 1. The Stock of Stores on hand at the close of the financial year has been valued at weighted average cost and they consist of the following: b) Materials issued to workshops for their immediate requirements from Stores are treated as consumption. (Rs. In lakh) Hence, the value of materials lying on shop floor at the end of the year is not taken into stock. a) Serviceable Stores 2835.77 b) Obsolete Stores 34.84 10. The minimum compensation payable under No fault liability clause as per section 140 of the Motor Vehicle (Realisable value 30% Act-1988 is carried in the Accounts for a period of 4 years. Any claims received for the earlier approximately) years will be treated on cash basis. c) Surplus Stores Nil 11. Income from sale of scrap is derived only when the materials/scraped Buses are lifted by the bidders and hence accounted on cash basis. 2. Provision has been made for doubtful debts and advances to the extent of Rs.45.90 lakh.

12. The expenditure disclosed under Deferred Revenue Expenditure is amortized as follows. 3. Provision for all liabilities acknowledged as debt has been made in the Accounts for the accounting year. a) Major assemblies fitted to the Vehicles- for 5 years. b) Civil works like asphalting and re-chip carpeting, rewiring etc for 3 years. 4. Motor Vehicle Compensation claims awarded on or before 31st of March 2010 and accepted by the c) Cost of refurbishing of Buses for 3 years. Corporation up to the end of April 2010 have been accounted for in the Books of Accounts.

13. The deposits outstanding for more than 3 years are to be transferred to miscellaneous revenue. Wherever 5. Claims of the following nature are in dispute / pending in Courts or with Appellate Authorities as contracts/works continued for more than three years, such deposits are continued in the deposit Account. on 31st March 2010 and are treated as contingent liability.

14. In view of non-creation of a separate fund, the expenditure on account of retirement benefits i.e., Encashment Nature of the claim No. of cases pending Rs. in crore of Leave is made on cash basis. a. Motor Accident Compensation Claims 4598 373.42 15. Liability on civil works is provided on the basis of certified bills. b. Pay benefits 22 0.16 c. ESI Contribution 1 0.04 16. Grants received from Members of the Parliament are accounted under Reserves and Surplus. These amounts d. Excise duty on Bus body building at R.W.B. - 33.77 are utilized for the purpose for which they are received (Capital expenditure like construction of Bus e. Property tax of KBS for the period from 1989-90 to 98-99 - 0.30 Stations, Depots etc). Since, the grants received are nominal compared to the cost of the assets, the assets are f. Gratuity difference to employees retired during 28.11.95 to 101 38.76 not charged against the grants. 31.03.1998 g. Penalty on M.V.Tax during the year 1996-97 to 2005-06 - 36.86

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6. 2190 Vehicles worth Rs 337.88 crore have been hypothecated to commercial Bank as security towards 12. As per Accounting Policy No.7 the PF contribution is made at 12% for the year, as there was no cash loss financial assistance extended to KSRTC, for purchase of chassis and building bodies thereon as on 31.03.2010. during the previous year. Further, the Corporation has availed a loan of Rs.983.00 lakh from M/s KUIDFC under the mega city scheme for the project of construction of Modern Satellite Bus Terminal in MCTC land at Mysore Road 13. As on 31.03.10, both the Regional workshops Bangalore /Hassan were holding 123 scrap vehicles. These Bangalore. According to the terms and conditions of the agreement KSRTC and KUIDFC are the joint vehicles have already been removed from the assets of the Corporation. Hence, the value of assets shown in owners of the property pertaining to the project till the loan is fully paid back along with interest. the balance sheet is exclusive of these assets. The approximate realizable value of these scrap Buses is Rs.184.50 lakh. 7. The Government of Karnataka vide order No.CI 33 CIS 92 Bangalore dated 12.5.1995 read with order No.CI 11:CIS 95 Bangalore dated 11.1.1996 and read with order No. CI 10 (II) CIS 2000 dated 23.07.2001 14. a) Materials received in the units to the extent of Rs.32.78 lakh are not taken on charge as the inspection have ordered to take over the assets and liabilities of KIMCO. Accordingly the assets and liabilities of formalities are not completed as on 31.03.2010. Hence the value of inventories held in the books of Rs. 2207.38 lakh have been incorporated in the books of accounts of KSRTC. Accounts as on 31.03.10 is exclusive of these materials. a) Out of the total liabilities of Rs.2207.38 lakh, the Corporation has discharged a liability of Rs.2115.96 lakh b) The Capital liability on account of Civil Contracts pertaining to on going works, for which work orders as on 31.03.2010. issued but are still in progress, is to the extent of Rs.34.36 crore. b) The following are the liabilities to be discharged. c) Further there is Capital liability to the extent of Rs.81.05 crore towards procurement of bus chassis/body 1. Legal cases Rs. 35.00 lakh building/PMEs for which purchase order/work order issued during the year, but yet to be received/ 2. Gratuity Rs. 56.42 lakh completed. Total Rs. 91.42 lakh 15. The Corporation had purchased 9 acres of land belonging to M/s MCTC Ltd., at a cost of Rs.10.00 crore. 8. The Corporation is filing IT returns under the status of a charitable institution every year and is being Out of the 9 acres of land, 2 acres and 20 guntas only has been registered in favour of the Corporation during assessed by the Director of Income Taxes (Exemption), Range – 17(1), Bangalore. Tax deducted at source by 2003. The remaining land is yet to be registered in favour of the Corporation. Necessary steps have been the customers of the Corporation is shown as advance tax paid for which refunds are claimed. The taken to complete the formalities of registration which are in progress. Further, the State Government has Corporation has filed IT returns up to 2008-09 and the assessment up to 2006-07 is completed. exempted the Corporation from payment of Stamp Duty charges as Registration fees (Rs.22.65 lakh). The said liability towards Registration fee has not been incorporated in books of Accounts of the Corporation. The amendment to Finance Act 2008, contemplates that carrying on activities in the nature of Trade, Commerce or Business with a motive to earn profit entails the organization to lose its charitable status. In the 16. The Government of Karnataka have sanctioned a ways and means loan of Rs.5.00 crore to KSRTC during absence of such profit motive the amendment to the definition of charitable purpose does not affect the the year 1997, which was to be repayable in five equal installments of Rs.1.00 crore per month commencing exemption availed by the Corporation, since KSRTC is a genuine charitable institution. Hence no provision from March 1997. Consequent upon the restructuring and division of KSRTC an amount of Rs.72.10 lakh. towards advance tax has been made in the books of Accounts of the Corporation. Rs.104.65 lakh and Rs.86.95 lakh was transferred to BMTC, NWKRTC and NEKRTC respectively. The share of KSRTC has been repaid during November ‘ 07 and the State Government has been requested to 9. The Service Tax remittances are being made at the Unit level and the returns are being filed periodically. waive the interest part. However, provision for interest at 12% has been built in the Accounts. But provision for penal interest at 6% has not been made in accounts, which work out to Rs.151.26 lakh. 10. The Sales Tax Returns are filed at the Unit level and the assessment is being done periodically. 17. The crew is eligible for incentive @ 2% on revenue collections on completion of their duties. Since the 11. The actuarial valuation in respect of Gratuity liability is done through HDFC Standard Life Insurance incentive payment is linked with the attendance of the Driver/Conductors, provision towards incentive on Company Ltd., as on 30.09.2005. It is estimated that the accrued liability as on 31.03.2010 will be the night out collection has not been made in the accounts of 2009-10. The estimated expenditure of Rs.67.18 crore duly taking into account the share of KSRTC held with the Gratuity Trust to the extent of incentive on this revenue will be about Rs. 3.57 lakh. Rs. 22.02 crore. As per the observation of the C & A.G. regarding non provision of Gratuity liability as per Accounting Standard-15 and as per the letter addressed to the Principal Accountant General (C&CA), 18. The Corporation is providing drinking water, face-lift fresheners, blankets etc to the passengers of premium Karnataka vide letter No. KST/CO/ACC/769/08-09 dtd.14/5/08, an amount of Rs.1.00 crore has been Volvo services. The cost of these passenger amenities to the extent of Rs.256.96 lakh provided in Volvo Buses charged off during the year. has been debited to passenger amenity fund as the expenditure are incurred for the welfare of passengers.

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19. The Bank balance has been arrived at after reducing the excess drawal of Rs.41.44 lakh in respect of Central 27. The Corporation has taken up two projects under the JnNURM scheme of Central Government at Mysore. Offices and Mysore Rural Division. The details of which are as follows :-

20. The expenditure incurred towards construction of new toilets has been charged off to the deposit amount a) Rolling stock:- realised against the facilities provided to the commuters to the extent of Rs. 9.52 lakh. 1.Volvo Buses - 30 1 Project Cost 2.Tata Buses - 41 150 Buses Rs. 5030.00 lakh 21. An amount of Rs.350.00 lakh has been provided for in the accounts towards bonus liability for the year 3.Leyland Buses-79 2009-10. However, this liability has not been considered for calculation of absorption of overheads in 1.GOI – 80% respect of Civil Engineering/Regional Workshops with a view to effect it while booking the actual 2 Funding pattern 2.GOK -10% expenditure as and when it is incurred at the respective units. 3.KSRTC-10%

1.Volvo Buses – 30 Rs. 2330.40 lakh 22. Town Municipality of Chikkanayakanahalli has given a land measuring 1 acre and 25 Guntas to the 3 Cost of Buses 2.Tata Buses - 41 Rs. 1013.39 lakh Rs.4781.74 lakh Corporation free of cost during 1987 for Public Utility purpose. Accordingly, the Corporation has 3.Leyland Buses-79 Rs. 1437.95 lakh

constructed a Bus Stand during 2002-03, by taking possession of the land. Further, the Corporation has Amount 1 GOI Rs. 2735.00 lakh 4 Rs.3548.00 lakh taken up the matter with Urban Development Authorities to complete the formalities like Khata transfer Received 2 GOK (Including VAT) Rs. 813.00 lakh etc., so as to get the land registered in favour of the Corporation and the matter is under progress. b) Civil Engineering Works:- 23. The Corporation has made a contribution of Rs.3.00 crore towards establishment of “Centre for Sustainable Estimated Tender approved Transportation & Urban Planning” during the year 2008-09. As the contribution made to CiSTUP is Particulars Funding pattern cost cost towards Corpus Fund, this expenditure has been amortised over a period of 3 years. 1. GOI 80% of Rs. 8525.00 lakh 24. The Corporation has implemented a Computerised Advance reservation system – AWATAR (Any Where Development of Transport 2. GOK 10% of Rs. 8525.00 lakh Rs. 11016.00 lakh Any Time Advance Reservation) which is being used by its Sister Corporation also. It has been decided to Infracture facilities Rs. 8525.00 lakh share the expenditure incurred towards AWATAR in the ratio of 65 : 20 : 15 among KSRTC, NWKRTC 3. KSRTC 10% of and NEKRTC. Accordingly, the share of both the Corporation to the extent of Rs. 1.26 crore has been Rs. 8525.00 lakh accounted for as miscellaneous revenue for the year 2009-10.

25. The Bangalore Metro Rail Corporation Ltd., (BMRCL) has proposed to construct Metro Station at Project wise financial progress achieved up to 31-03-2010 Progress Achived Kempegowda Bus Station (KBS) and the Corporation has to hand over 7.5 acres of land at KBS besides Progress achived and amount in upto 31-03-10 and shifting the Depots from KBS to other places. The BMRCL has provided land of 7.38 acres at Peenya Estimate WIP on Sl. Approved cost amount Projects Name cost 31-03-2010 and and 9 acres at NGEF for construction of Bus Station/Terminals. The cost of land and the infrastructure No. (Rs. In lakh) Capitalised under (In lakh) kept under A/H A/H 310802 facilities are to be reimbursed by BMRCL which is to the extent of Rs.161.56 crore and Rs.17.76 crore 310801 (Rs. In lakh) respectively. (Rs. In lakh) Up gradation of Mysore 1 1187.00 1597.00 1394.04 11.30 City Bus Station Up gradation of Moffusil The BMRCL has released Rs.11.00 crore. for construction of Bus Depots/terminals out of which an amount 2 1801.00 2353.00 -- 1925.16 Bus Station of Rs.6.10 crore is charged off to the assets capitalized in this behalf during the year. The amount receivable IMTC at Sathagalli with 3 2848.00 3661.00 172.36 2213.97 towards cost of the land as per the guidance value as well as alternate land is yet to be completed. Depot 4 IMTC at Kuvempunagara 1423.00 1836.00 -- 949.77 26. The Corporation has planned to implement Intelligent Transport System (ITS) and introduce of 5 IMTC at R.S.Naidunagara 474.00 600.00 -- 735.40 Innovative Environment Project for Mysore city GEF (Global Environment Fund )- SUTP ( Sustainable 6 IMTC at Illawala 464.00 601.00 -- 284.28 P & TAC at Chamundi Urban Transport Programme ), the initiative by the World Bank. The Corporation has received Rs.330.75 7 328.00 368.00 -- lakh in this behalf. Hills Total 8525.00 11016.00 1566.40 6119.88

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28. The Corporation has planned to install 25 Nos of 2 KWP stand alone Solar power plants at Bus Stations/ Depots and 100 Nos of 300 WP Solar power packs at rural Bus Stations. The Central Government – Ministry of New and Renewal Energy (SPV) Group has released 1st installment of Rs.53.75 lakh to the Corporation as against the total project cost of Rs.107.50 lakh during 2009-10. APPENDIX - 11 - APPENDIX

29. The Corporation Board has accorded approval to refurbish 530 Karnataka Sarige ordinary Buses which have covered about 4.00 to 5.00 lakh kilometers at a total cost of Rs.530.00 lakhs vide CBR No.9117 Dt.26-08-09 and No.9145 Dt.25-11-05 respectively. Accordingly 343 vehicles have been refurbished at Workshops at a cost of Rs.348.27 lakh which has been treated as Deferred Revenue Expenditure (DRE). Further 1/3rd of the expenditure to the extent of Rs.116.09 lakh has been incorporated in the accounts of the Corporation for the the current year 2009-10. The balance of Rs.232.18 lakh will be charged during next two years.

30. The Corporation is utilising Depreciation Fund for repayment of long-term loans. During the year 2009-10 the repayment of capital loan is to the extent of Rs.57.02 crore.

Sd/- Sd/- Date : 21-05-10 ( S.PADMANABHAN ) ( GAURAV GUPTA ) Place : Bangalore CHIEF ACCOUNTS OFFICER - FA MANAGING DIRECTOR PROFIT AND PROFITLOSS FOR AND ACCOUNT THE YEAR ENDED 31ST 2010 MARCH

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Annual Administration Report 2 0 0 9 -1 0 Annual Administration Report 2 0 0 9 -1 0 APPENDIX - 12 - APPENDIX Sd/- Sd/- ( GAURAV GUPTA ) GUPTA GAURAV ( ( GAURAV GUPTA ) GUPTA GAURAV ( MANAGING DIRECTOR MANAGING MANAGING DIRECTOR MANAGING - 2 - 2 - Sd/- Sd/- ( S.PADMANABHAN ) S.PADMANABHAN ( ( S.PADMANABHAN ) S.PADMANABHAN ( CHIEF ACCOUNTS OFFICER - FA - OFFICER ACCOUNTS CHIEF CHIEF ACCOUNTS OFFICER - FA - OFFICER ACCOUNTS CHIEF NET REVENUE APPROPRIATION ACCOUNT FOR ACCOUNT THE NET YEAR ENDED APPROPRIATION REVENUE 31st 2010 MARCH Date : 21-05-10 : Date Bangalore : Place Date : 21-05-10 : Date Bangalore : Place

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Annual Administration Report 2 0 0 9 -1 0 69 APPENDIX - 13 - APPENDIX CAO-FA 63 08-09 2009-10 60 ( S.PADMANABHAN ), ), S.PADMANABHAN ( Sd/- Sd/- 59 56 50 DETAILS OF CAPITAL EXPENDITURE FOR OF THE 2009-10YEAR CAPITAL DETAILS 49 Number Number Depots of 48 46 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 20 Date : 21-05-10, Place : Bangalore : Place : 21-05-10, Date - 103 - 0 70 60 50 40 30 20 10 Fleet held (As on the last day)

8000 6963 6759 6914 7000 5950 6000 5384 4944 5000 4278 4346 4410

4000

3000

2000

1000

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200

Schedules (As on the last day)

7000 6458 6500 6206 5737 6000 5478 5500 4984 5000 4615 4500 4094 3899 4050 4000 3500 3000 2500 2000 1500 1000 500 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2007-08 2009-10 20 Addition of new vehicles

2000

1660

1500 1263 1190 1046 995 1000 800 685 665 657

500

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20

Vehicles scrapped

1000

837

800 701 710 660 637 622

600 516 521 476

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0709-10 2007-08 2008-09 20 Effective kms. operated per day (In lakh)

24 23.09 22.20 22 20.76 18.92 20 17.51 18 15.92 14.70 15.36 16 14.26 14 12 10 8 6 4 2 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

Effective kilometers ( In crore)

90 84.28 85 81.04 80 75.98 75 69.04 70 63.92

65 58.10 56.22 60 53.66 55 52.05 50 45 40 35 30 25 20

2001-02 2002-03 2003-04 2004-05 2005-0608-09 2006-07 2009-10 2007-08 20 Vehicle utilization (In kms.)

370

367 367 365 365 364 362 362 362 360 360

350 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 20 08-09 2009-10

Percentage Cancellation of kms.

4.0 3.7 3.5

3.0 2.4

2.0 2.4 1.8

1.0

1.3

0.9

0.0

2001-02 2002-03 2003-04 2004-05 2005-0608-09 2006-07 2009-10 2007-08 20 KMPL (HSD)

6.0 5.25 5.28 5.13 4.88 5.02 5.07 5.02 4.92 4.84

4.0

2.0

0.0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 20 08-09 2009-10

Average age of vehicles (In lakh kms.)

6

5 4.44 4.42 4.41 4.23 4.11 4.17 3.93 4 3.61 3.66

3

2

1

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200 Load factor ( Percentage)

73.9 72.2 75 70.7 70.7 70.2 69.5 69.0 68.6 70.8

55

35

15

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200

Break downs

8000 0.14

0.12 7000 0.12

6000 0.09 0.10 0.09 0.08 5000

6065 0.08 0.08

4000 0.06 6986 5252 0.05 6316 4657 0.05 0.06 3000 0.06 5193

0.04 2000 3762 2539 2604

1000 0.02

0 0.00 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-0808-09 20 2009-10

No. of Break down Rate per 10000 kms 10000 15000 20000 25000 30000 35000 5000 1000 1200 1400 1600 200 400 600 800 0 010 020 030 040 050 060 070 080 200 2008-09 2007-08 2006-07 2005-06 2004-05 2003-04 2002-03 2001-02 23085 010 020 030 040 050 060 070 20 2007-08 2006-07 2005-06 2004-05 2003-04 2002-03 2001-02 0.17 904 35 23626 23655 0.18 951 0.16

Staff employed 838 Accidents No. ofNo.Accidents 24989 0.17 933 0.18 24866 1122 Rateper 100000 kms 0.16 27255 1125 0.18

27505 1400 0.17 80 2009-10 08-09 1393 32100

0.15 1257 33299 9-10 0.16 0.17 0.17 0.18 0.18 0.19 0.14 0.14 0.15 0.15 0.16 Staff ratio

5.92 6.00 5.82 5.77 5.76

5.83 5.84

5.64 5.33 5.26 5.11 5.41 5.44 5.05 5.40 5.36 5.00 4.83 5.17 5.16 5.05 4.99 4.98 4.79 4.78 4.62 4.64 4.58

4.07 4.00

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0709-10 2007-08 2008-09 20

Per on road VehiclesPer Scheduleper vehicle

Effective kms. per employee per day

80 75.5 70.4 69.4 65.0 69.2 69.3 63.7 61.6 62.2 60

40

20

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20 Traffic revenue (Rs. in crore)

1600 1515.06 1429.53 1400 1320.10

1200 1173.99

1000 989.12 798.99 800 749.16 680.63 621.48 600

400

200 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

Traffic rev. earned per bus held (In Rs.)

6000 5763 5760 5928 5508 5215

4760 5000 4665 4347 4063

4000

3000

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20 Traffic rev. earned per employee per day (In Rs.)

1400 1311

1220 1247 1180 1200 1090

1000 866 876

788 738 800

600

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20

Gross revenue earned (Rs. in crore)

1800 1746.36 1639.36

1600 1448.11 1400 1271.80

1200 1085.69

1000 895.46 790.83 730.57 800 685.65

600

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20 Gross rev. earned per bus held (In Rs.)

7000 6606 6833 6305

5856 6000 5525

4900 4962 5000 4391 4606

4000

3000

2000

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200

Gross rev. earned per employee per day (In Rs.)

1600

1438 1437 1399 1400 1278

1200

1196 982 1000 846

800 915 814

600

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200 Revenue earned from advertisements (Rs. in lakh)

150 137.96 140 130 123.58 120 110 100 92.63 90 72.53 80 70 60.10 60 48.86 50.88 50 46.49 40 34.38 30 20 10

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200

Revenue earned from sale of scrapped vehicles & materials (Rs. in lakh)

2200 2002.36 2000

1800 1670.05 1553.36 1600 1488.56

1400

1200 1010.12 903.27915.32 1000 853.97 829.01

800

600

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200 Revenue earned from commercial establishments (Rs. in lakh)

1800 1705.421709.191748.49

1600 1495.73

1329.46 1400 1266.10 1221.22 1200

1000 861.15

800 650.24

600

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200

Variable cost per kilometer (In paise)

1300 1255.8 1257.2 1162.91165.0 1200

1100 1040.2

1000

900 854.7 800 721.2 739.4 700 579.0 600

500

400

300

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200 Fixed cost per kilometer (In paise)

800 756.8 689.2 695.8 623.6 627.6 584.6 586.3 601.0 606.1 600

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-07009-10 2007-08 2008-09 2

Financial Margin on Gross Revenue (Rs. in crore) 60 57.71 55 48.85 50

45 40.54 40 32.74 33.90 35 30 25.87 26.63 26.78 25 20 16.52 15 10 5 0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20 EPKM & CPKM ( In paise) 2600

2100

1600

1100

600

100 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-0808-09 20 2009-10 EPKM 1317.3 1361.4 1406.8 1541.3 1698.5 1842.0 1905.9 2022.8 2072.0 CPKM 1285.5 1300.4 1360.8 1495.5 1656.6 1792.9 1852.5 1951.6 2014.1

Components of Gross revenue during 2009-10

Other rev. 8.8% (Rs.150.92crore) + Rs.2.58crore adj.) Subsidy 4.4%

(Rs.77.80 crore)

Traffic revenue 86.8% (Rs.1515.06 crore) Components of traffic revenue during 2009-10

Rs.67.02 crore (4.42%) Rs.49.34 crore (3.26%) From sale of Rs.0.95 crore (0.06%) passes From C.C Others

Luggage revenue Rs.9.83 crore (0.65%)

Rs.1387.92 crore (91.61%)

From Sale of tickets

DISTRUBUATION OF COST IN PERCENTAGE 2009-10

Others 9.40 Staff 29.09

Depreciation 10.42 Staff

Fuel Interest 1.48 Tyres & tubes

M.V.tax 4.93 Spares

M.V.tax Spares parts 1.74 Interest

Depreciation Tyres & tube 3.89 others

Fuel 38.92 DISTRIBUTION OF COST IN PERCENTAGE FOR 2009-10

Staff 29.09

Staff Others 31.99

Fuel

Others

Fuel 38.92

DISTRIBUTION OF COST IN PAISE FOR 2009-10

Staff 585.9

Others 644.2

Staff

Fuel

Others

Fuel 783.9 DISTRIBUTION OF COST (RS. IN LAKH) FOR 2009-10

Staff 49383.53

Staff

Others 54296.53 Fuel

Others

Fuel 66071.29

Profit/M.V.Tax/ Subsidy from Govt (Rs. in crore)

110 100 90 80 70 60 50 40 30 20 10 0 2001-02 2002-03 2003-04 2004-05 2005-0608-09 2006-07 2009-10 2007-08 20 profit 16.52 32.74 25.87 26.63 26.78 33.90 40.54 57.71 48.85

M.V. tax36.91 40.72 53.33 61.64 76.30 90.88 101.26 89.74 83.67

Subsidy 43.13 21.00 10.62 63.53 60.00 52.10 81.81 70.73 77.80 Medical reimbursement paid to employees (Rs. in lakh)

650 612.00 600 550 500 467.32 431.50 440.00 450 400 374.05

350 301.22 300 250 230.21

200 157.30 150 112.47 100 50

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200

Number of de-addicted checks and cases detected

35000 32630 54 60

27694 30000 50 14026 25000 15658 37 40 22282 13258 30 26 20000 18068 30 32 17 17270

15000 28 20 11248 12 10000 9 10

5000 0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20

No. of checks No. of cases detected Number of De-addicted employees treated

300

251 246 250 232 212

200 180 160 151 149 145 150

100 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2008-09 200

Number of Buses checked

750000 738494 700000 642424 650000 600000 564122 550000 500000 450000 400000 374989 325051 350000320635 312628314733 300000 268848 250000 200000 150000 100000 50000

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200 Pilferage amount and penalty collected (Rs. in lakh)

90 80.81 78.41 80 70.79 70

60 53.32

50 43.55 45.18 44.04 40.85 40 29.39 30

20 12.14 9.72 10.69 10.25 11.15 7.70 9.35 10 4.46 5.70

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20

Pilferage amt.Penalty

Smoke emission checks

80000 1.60 73282

70000 1.40 1.45 1.23 6092561101 60000 53567 1.20 5048852169 50488 49890 5000044944 1.00

40000 0.80

0.65 30000 0.60

20000 0.40 0.52 0.52 0.47 0.27 10000 0.22 0.20 0.28 0 0.00 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 20

Number Percentage No. of MVC/MFA cases disposed

3000 2630

2117 2162 2114 1910 2000 1833

1495 1462 1453

1000

0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2008-09 200

Compensation paid (In MVC & MFA cases) (Rs.in crore)

35 31.49

30 25.88 25.73 25 20.01 20 18.57 15.83 15.71 15 12.94 11.40

10

5

0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2008-09 200 Expenditure incurred for infrastructure (Land & Building) (Rs.in crore)

105 101.37

95

85 80.43

75

65

55 42.03 45

35 23.61 24.08 20.72 25 17.12 14.29 15 9.88

5

2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2008-09 200

Cumulative expenditure incurred for infrastructure (Land & Building) (Rs.in crore)

500

450 400.15 400

350

300 274.71

250 218.35

200 176.32 155.52 138.39 150 114.31 90.70 100 80.82

50 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2008-09 200 Value of fixed assets (Rs. in crore) 9 8 8 . 7 2 985 9 5 7 . 7 5 9 2 2 . 3 4 910 835

760 7 4 7 . 1 5

685 6 1 8 . 4 2 610

535 5 0 0 . 8 5

460 4 0 0 . 3 1 3 8 2 . 9 1 385 3 6 6 . 4 5

3 0 4 . 7 5 310

2 4 9 . 6 5

235 1 9 3 . 6 8

1 5 1 .8 9

1 3 2 .0 0

160 1 1 5 . 7 0

9 2 . 2 9

7 6 . 8 1 7 6 . 5 9

7 4 .5 2 7 4 . 5 3 6 2 . 2 7 6 5 . 8 6 5 9 . 8 1 5 3 . 9 5

85 4 3 . 4 6 3 8 . 2 6 4 0 . 4 4 3 6 . 9 3 3 0 . 7 7

2 4 . 0 7 2 4 . 6 7 2 5 . 0 6 2 2 . 2 5 2 2 . 7 8 2 3 . 5 9 2 4 . 4 3 1 4 . 3 6 1 1 . 0 3 10

2001-02 2002-03 2003-04 2004-05 2005-0608-09 2006-07 2009-10 2007-08 20

Buses Land BuildingsPME JnNURM

Loan availed (Rs. in crore)

145 127.75 125 117.00

105

79.16 85 75.00 64.83 59.33 65 55.86

45 33.13

25 7.90 5

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200 Value of stores inventory held (Rs.in crore) (As on 31st March)

30 27.78 28.36

25 22.32

19.70 20 16.23 14.68 15

10.90 11.32 11.08

10

5 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2008-09 200

Net worth (Rs.in crore)

400 364.23 360

320 284.58 280

240

200 183.94

160

120 103.27 67.21 80 26.85 40

0

-40 2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200 -80 -42.16 -14.27 -78.08 Return on capital (Rs.in crore)

90 89.37

80 73.92

70 65.53 58.57 60 52.57 50 44.94 43.50 39.74 40.03 40

30

20

10 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

Accumulated loss (Rs.in crore)

100

50

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2008-09 200 -50

-18.90 -100 -67.75

-150 -125.46

-200 -166.00 -199.89 -250 -226.67

-253.31 -300 -279.18 -311.92 -350