KARNATAKA STATE ROAD TRANSPORT CORPORATION CENTRAL OFFICE : BANGALORE - 560027.

Annual Administration Report 2012-13

52

Planning & Statistical Department Published by : Managing Director, Karnataka State Road Transport Corporation, K.H.Road, Shanthinagar, Bangalore – 560 027.

Compiled by : Chief Planning & Statistical Officer, Karnataka State Road Transport Corporation, K.H.Road, Shanthinagar, Bangalore – 560 027.

Printed by : Controller of Printing & Stationary, Karnataka State Road Transport Press, K. H. Road, Shanthinagar, Bangalore - 560 027. KARNATAKA STATE ROAD TRANSPORT CORPORATION K.H. Road, Shanthinagar : Bangalore – 560 027.

No. KST:CO:PLN & STAT: 748 :2013-14 Date: 05-02-2014

To The Principal Secretary to Government, Transport Department, Govt. of Karnataka M.S Building, Bangalore – 560 001.

Sir,

As required under Section 35(2) of the Road Transport Corporation Act 1950, the 52nd Annual Administration Report of the Karnataka State Road Transport Corporation for the year 2012-13, together with the relevant statistical data and financial statements is submitted here- with.

Yours faithfully,

Sd/- (N. MANJUNATHA PRASAD) MANAGING DIRECTOR. INDEX

Sl. PAGE PARTICULARS No. NO. 1 Introduction 1 2 Management 6 3 Administration 9 4 Operations 14 5 Auto engineering 27 6 Stores 34 7 Finance 36 8 Civil engineering 55 9 Labour 57 10 Security & vigilance 62 11 Environment initiatives 67 12 Information technology 73 13 General 76 Schedules 1 Schedule ‘A’ – Meetings attended by the Board of Directors 94 Schedule ‘B’ – Divisionwise Depots, Bus stations & Control 2 96 points 3 Schedule ‘C’ – Fare structure 98 4 Schedule ‘D’ – Casual contract rates 99 5 Schedule ‘E’ – Categorywise pay scales 100 6 Schedule ‘F’ – Depreciation 105 Appendixes 1 Depots, Schedules, Schedule Kms, Routes and Route Kms, as on 31-03-2013 106 2 Operational Kms. 107 Fleet, vehicle utilization and average seating capacity 3 108 as on 31-03-2013 4 Vehicles held & fleet utilization 109 5 Staff position as on 31-03-2013 110 6 Performance of fuel & tyres 111 7 Production – Regional Workshops 112 8 Quality of Services 113 9 Balance Sheet as on 31-03-2013 114 10 Accounting Policies 116 11 Profit & Loss account for the year ended 31-03-2013 124 12 Net Revenue Appropriation account for the year ended 31-03-2013. 126 13 Capital Expenditure for the year 2012-13 127 Annual Administration Report 2012 - 2013

CHAPTER-1 INTRODUCTION

1.1 PERIOD COVERED: This is the fiftysecond Annual Administration Report of Karnataka State Road Transport Corporation covering the activities of the Corporation for the financial year 2012-13 i.e., from 1st April 2012 to 31st March 2013.

1.2 MANAGEMENT: The amended RTC Act 1982 provides for the Management of the Corporation by the Board of Directors. The Board of Karnataka State Road Transport Corporation as on 31st March 2013 consisted 17 Directors out of which 6 Directors are non Official Directors including Chairman and remaining 11 Directors are Official Directors. Among Official Directors, one Director represents Central Government and one invitee. All the Directors have been appointed by the State Government.

1.3 ADMINISTRATIVE SET UP: During the year 2012-13, theree new Depots have been commissioned at Udupi on 23-11-2012 attached to Managalore Division and Tumkur -2 and Chellakere on 25-3-2013 attached to Tumkur and Davanagere Divisions respectively. Thus as on 31-03-2012 KSRTC had 15 Divisions (14 operating Divisions and Kempegowda Bus Station-KBS) with 75 Depots under its jurisdiction besides 2 Regional Workshops, 3 Civil Engineering Divisions, one Printing Press, one Central Training Institute, 2 Regional Training Institutions and a Hospital.

1.4 PASSENGER AMENITIES AND FACILITIES: The Corporation has accorded high priority to provide increased amenities to the travelling Public. As on 31-03-2013, there were 145 permanent Bus Stations besides, 31 Rural Wayside Shelters and 105 City Pick-up Shelters. The long distance Express and non-stop Services were further augmented to meet the needs of the Travelling Public. In order to provide more comfort to the traveling public 715 Mofussil (NAL), 11 Grameena Karnataka Sarige, 61 City, 74 Rajahamsa, 25 Karnataka vaibhav, 16 Non A/C sleeper, 8 Carona (Ambari sleeper), 26 Volvo Multi axle and 10 Mercedez Benz Multi axle, totaling to 946 new Buses were inducted during the year.

As on 31-03-2013, in all 1193 long distance routes were operated with route length ranging from 120 kms. to 1078 kms. The Corporation has operated 2870 Ordinary, 3259 Express, 8 semi deluxe, 313 Rajahamsa , 2 Rajahamsa A/C, 66 Karnataka Vaibhav, 8 Carona (Ambari), 4 Sheetal, 58 Non A/C Sleeper, 46 Carona Sleeper, 220 Airavatha (Volvo), 96 Multi axle (Volvo), 6 Volvo Bliss/Superia, 10 Mercedez Benz, 20 Mercedez Benz Multi axle, 45 Volvo (city), 153 city, 41 Marcopolo, 79 Semi Low Floor and 92 Suburban Services as on 31-03-2013. Marcopolo and Semi low floor type of vehicles are also being operated City and Sub-urban routes.

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1.5 OPERATIONAL EFFICIENCY: The Operational results of the vital parameters of 2012-13 compared to 2011-12 are as under:

1. Effective Kms. operated increased to 9415.64 lakh during the year 2012-13 as compared to 9242.56 lakh in 2011-12. 2. The Corporation has achieved average vehicle utilization of 359 kms during 2012-13 as compared to 362 kms. of 2011-12. 3. Tyre Life during 2012-13 increased to 137069 kms. from 123759 kms. of 2011-12. 4. Fuel efficiency during 2012-13 in terms of KMPL was 4.80 as compared to 4.87 which was achieved during 2011-12. 5. The rate of breakdowns per 10,000 kms is 0.04 during the year 2012-13 and it was the same rate during 2011-12. 6. The rate of accidents per lakh kms. has decreased to 0.12 during the year 2012-13 from 0.14 of 2011-12. 7. Earning per kilometer (on Traffic Revenue) has increased to 2460.9 paise during the year 2012-13 from 2286.7 paise of 2011-12. 8. During the year 2012-13, the Corporation has made profit of Rs. 174.20 lakh as against Rs. 1941.41 lakh profit made during 2011-12.

1.6 INDUSTRIAL RELATIONS: Twelve meeting were held between the Management and the Labour representatives during the year 2012-13 in order to resolve the issues and demands of the labour and to maintain harmonious relationship. Two days State wide strike was reported on 13-09-2012 and 14-09-2012 during the year 2012-13.

The Corporation continued to extend all facilities to the workmen for the development of cultural and sports activities. The Corporation has also continued to extend medical, housing and other welfare benefits to its Employees.

1.7 ANNUAL OPERATING PLAN 2013-14: The Corporation formulated its Action Plan 2013-14 through which steps have been taken to im- prove the performance efficiency. Norms have been fixed not only to bring down the cost of operations, but also to improve various operational parameters. The gist of the plan for the year 2013-14 is as follows. 1. It is proposed to augment 400 Schedules. 2. It is proposed to achieve a KMPL of 4.89 3. It is proposed to achieve a Vehicle Utilisation of 365 Kms. 4. It is proposed to achieve Tyre life of 137000 Kms. 5. It is proposed to add 1155 new Vehicles to the existing Fleet by replacing 755 old Vehicles which are not fit for operation and arebeing scrapped - 2 - Annual Administration Report 2012 - 2013

6. It is proposed to operate 10080.62 lakh Effective kms, there by registering a growth of 7.1% 7. It is expected to earn Gross Revenue of Rs.280191.11 lakh. (excluding subsidy to be received from Govt.) 8. The Cost of operations is expected at Rs.294112.41lakh. 9. The proposed Loss is Rs. 13921.30 lakh on Gross Revenue (excluding subsidy to be received from the Govt.) 10. It is expected to earn an EPKM of 2681.3 paise on Traffic Revenue. 11. The expected CPKM is 2917.6 paise. 12. It is contemplated to complete the Depot construction work undertaken at Honnali, Belur and Sulya during 2013-14. 13. It is planned to construct 8 new Bus Stations.

1.8. ANNUAL PLAN 2012-13: The total Capital Expenditure incurred by the Corporation during the year 2012-13 for its developmental activities was Rs.32113.29 lakh as against the proposed amount of Rs.28700.00 lakh. The Corporation has been able to build 946 Bus bodies during 2012-13.

The programme of Capital Expenditure that has been proposed and actually incurred during the year 2012-13 are shown below. (Rs. in lakh)

Sl. Programme Proposed Actual no

1 Land and Buildings 6500.00 8975.94

2 Passenger Buses & Dept.vehicles. 20600.00 21721.59

3 Environment Equipments 400.00 83.20

Plant, Machinery,Equipment, Computer Hardware, 4 400.00 791.41 Software and ETM’s etc. 541.15 5 JnnURM GEF-SUTP 800.00

Total 28700.00 32113.29

The Corporation in its Budget Estimates 2013-14 has a Capital Expenditure programme of Rs.30800.00 lakh.

The Corporation has availed a loan of Rs.6000.00 lakh from the Commercial of Banks and other Financial Institutions during the year 2012-13 and has planned to avail a similar loan of Rs.8500.00 lakh during the year 2013-14. *****

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Annual Administration Report 2012 - 2013

CHAPTER-2 MANAGEMENT

2.1 COMPOSITION OF THE BOARD OF DIRECTORS: The Board of Karnataka State Road Transport Corporation consists of 16 Directors, as on 31st March 2013. Out of 16 Directors, 6 Directors are non official Directors including Chairman and Vice-Chairman and remaining 10 Directors are Official Directors. Among the Official Directors, one Director represents Central Government. All the Directors are appointed by the State Government.

The Metropolitan Commissioner, BMRDA, Government of Karnataka is being invited to attend the Board Meetings as ‘Invitee’ in terms of Section 19(a) of the BMRDA Act-1985.

2.2 CHANGE OF BOARD OF DIRECTORS DURING THE YEAR 2012-13:

1. Sri. P.Ravikumar, IAS., Principal Secretary to Government, Transport Department Government of Karnataka has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 29 ¸Á¸ÀA¸ÉÃ2012 dated: 30-08-2012.

2. Sri. Rajneesh Goel, IAS., Commissioner, Bruhat Bangalore Mahanagara Palike, Sri.T.Sham Bhatt, IAS., Commissioner, Bangalore Development Authority and Sri. K.R.Srinivasa, IAS., Commissioner, Transport and Road safety,have been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 40 ¸Á¸ÀA¸Éà 2012 dated:29-09-2012.

3. Sri. Anjum Parwez, IAS., Managing Director, BMTC has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 19 £À¸Á¸Éà 2012 dated:22-09-2012.

4. Sri. Manoj Jain, IAS., Managing Director, NWKRTC has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 31 ªÁF¸Éà 2012 dated:07-09-2012.

4. Sri. N.Prakash, IAS., Director(P&E),KSRTC has been appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 19 ¸Á¸ÀA¸Éà 2012 dated:04-06-2012.

5. Sri. V.Viswanath, AGS Layout Banglaore, Sri. Thimmanna, Kadirenahalli, Banglaore have been appointed as non-official Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 115 ¸Á¸ÀA¸Éà 2010 ( ¨sÁUÀ) dated:11-02-2013.

6. Sri. Hanumanthaiah, Uttarahalli, Banglaore, Sri. Anjanappa, Chikkaallasandra, Banglaore, have been appointed as non-official Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 115 ¸Á¸ÀA¸Éà 2010 ( ¨sÁUÀ) dated:15-03-2013.

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With the above changes, the following is the composition of the Directors on the Board of K.S.R.T.C. as on 31-03-2013.

Sl. No. Name & Address Official / Non-official

1 SRI. R. ASHOKA, Hon’ble Deputy chief Minister and Minister for Home and CHAIRMAN Transport Govt. of Karnataka and Hon’ble Chairman, KSRTC., (Non-Official) Central Office, Bangalore.

2 SRI. JAGGESH, Hon’ble Vice-Chairman, VICE-CHAIRMAN KSRTC., Central Office, Bangalore . (Non-Official)

SRI. L.V.NAGARAJAN, IAS., 3 DIRECTOR Additional Chief Secretary to Government, (Official) Finance Department.,

Government of Karnataka,

Vidhana Soudha, Bangalore.

SRI. P.RAVIKUMAR, IAS., 4 DIRECTOR Principal Secretary to Government, (Official) Transport Department, M.S.Buildings,

Government of Karnataka, Bangalore.

5 SRI. K.R.SRINIVAS, IAS., DIRECTOR Commissioner, (Official) Transport and Road Safety, M.S Buildings ,Bangalore.

6 SRI. ANJUM PARWEZ, IAS., Managing Director,BMTC, DIRECTOR Central Office, (Official) Bangalore.

7 SRI. N.MANJUNATHA PRASAD, IAS., Managing Director, DIRECTOR KSRTC, Central Office, (Official) Bangalore.

8 SRI. BIJAY KUMAR SINGH, IPS., Director (Security & Vigilance), DIRECTOR KSRTC, Central Office, (Official) Bangalore.

9 SRI. MANOJ JAIN, IAS., Managing Director, DIRECTOR NWKRTC, Central Office, (Official) Hubli.

10 SRI. NANDAN SINGH, Deputy Secretary (Transport), Ministry of Road Transport & Highways, Room DIRECTOR No.141,Transport Bhavan, Sansad Marg, (Official) Government of India, New Delhi.

11 SRI. G.N.SHIVAMURTHY, KAS., Managing Director, DIRECTOR NEKRTC, Central Office, (Official) Gulbarga.

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12 SRI. S.PADMANABHAN, Director(Finance) & FA, DIRECTOR KSRTC., Central Office, (Official) Bangalore - 560 027.

13 SRI. V.VISWANATH, S/O Venkataswamappa, DIRECTOR No. 17, 2nd Main Road, AGS Layout, Arehalli, (Non-Official) Bangalore.

14 SRI. THIMMANNA, S/O Muniswamappa, DIRECTOR No. 105, Kadirenahalli, (Non-Official) Muneswara Temple Street, Bangalore -560085.

15 SRI. HANUMANTHAIAH, S/O C.V.Muniyappa, No. 997, 29th Main Road, Poornapragna Layout, DIRECTOR Uttarahalli, (Non-Official) Subramanyapura post, Bangalore -560061

SRI. ANJUNAPPA, 16 DIRECTOR Chikkakallasandra, (Non-Official) Bangalore.

1 Metropolitan Commissioner, BMRDA, Government of Karnataka, INVITEE No.1, Ali Asker Road, (Official) Bangalore .

2.3 NUMBER OF MEETINGS CONDUCTED, NUMBER OF SUBJECTS PLACED AND NUMBER OF RESOLUTIONS PASSED DURING 2012-13 : Four meetings of the Board of Directors were conducted during the year 2012-13. During the said period, 103 subjects were placed before the Board and 95 Resolutions passed.

2.4 MAIN COMMITTEE: No Main Committee was constituted during the year 2012-13

Statement showing the information regarding the number of Board meetings attended by the Directors/Invitee during the year 2012-13 is shown in Schedule-A.

*****

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CHAPTER-3 ADMINISTRATION

3.1 SET-UP: During the year 2012-13, three new Depots have been commissioned at Udupi on 23-11-2012 attached to Managalore Division and Tumkur -2 and Chellakere on 25-3-2013 attached to Tumkur and Davanagere Divisions respectively.

Further During the year under report, new Bus stations at Nidagatta, Sakkarayapatna, Kalasapura attached to Chikkamagalore division and Magadi attached to Ramanagara division and Inter Model Transit Center (I.M.T.C) at Satgalli, Mysore on 24-06-2013 totaling to five new Bus Stations have been completed and started functioning.

With this, the Corporation had 75 Depots, 145 Bus Stations, 65 Control Points and 31 Rural Way side Shelters under its network of operations spread over in 15 Divisions (14 operating Divisions and one Bus Station Division) as at the end of 31-03-2013. The Divisionwise number of Depots, Bus Stations and Control Points and their details as on 31-03-2013 are furnished in Table –1 and Schedule-B respectively.

TABLE -1

Sl. No. of No. of Bus No. of Control Division No. Depots Stations Points 1 Bangalore © 7 1 10 2 Ramanagar 6 9 5 3 Tumkur 7 16 5 4 Kolar 5 6 4 5 Chikkaballapura 5 7 8 6 MCTD 3 5 5 7 Mysore (Rural) 5 12 1 8 Mandya 6 13 6 9 Chamarajanagar 4 7 3 10 Hassan 5 16 0 11 Chikkamagalore 5 17 2 12 Mangalore 5 2 6 13 Putur 4 12 7 14 Davangere 8 16 1 15 KBS -- 6 2 TOTAL 75 145 65

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3.2. STAFF POSITION AND STAFF RATIO: 3.2.1) Staff position: The Corporation employed 36249 permanent employees as on 31-03-2013 as against 36448 employees as on 31-03-2012. The category-wise break-up of the total staff is given in Table-2.

TABLE-2

Sl. No. of Employees Category No. As on 31.03.2013 As on 31.03.2012 Regular employees a) Class-I and II Officers 347 358 b) Class-III and IV Officials: Drivers 10819 11310 Conductors 5063 5398 Drivers-cum-Conductor 9791 8919 Traffic Supervisors 1193 1198 Mechanical 6080 6326 Administration 2819 2796 Civil Engineering 53 57 Printing Press 84 86

Total Class-III & IV 35902 36090

Total Regular Employees (a+b) 36249 36448

The strength of Class-I & II Officers was 347 and accounted for 0.96% of the total permanent staff of the Corporation. The ratio of Officers to staff was 1:103 as on 31-3-2013.

3.2.2) Recruitment: During the year under report 3 Officers (Assistant Statistical Officer, Assistant Mechanical Engineer and Security & Vigilance officer) and two Class III Category employees (one Statistical Assistant & one Assistant Store keeper) have been recruited.

3.2.3) Staff ratio: The total staff strength (regular) working in the Corporation was 36249 for operating 7396 schedules as at the end of the year. The Divisional staff ratio per schedule was 4.72. The overall staff ratio of the Corporation per schedule (including the staff employed at the Regional Workshops and other Central Units) decreased from 5.11 as on 31-03-2012 to 4.90 as on 31-03-2013. The details of staff ratio as on the last day of the year under report with comparative figures for the previous year are given in Table-3. The Division-wise staff ratio details per Schedule/Vehicle held/Avg. Vehicles on road and Effective Kilometers performed per Employee per day are given at Appendix-5.

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TABLE-3

As on 31.3.2013 As on 31.3.2012 Sl. Units No. Staff Ratio Staff Ratio Staff Staff per Sch. per Sch.

1 Operating Divisions 34890 4.72 35084 4.92 2 Regional Workshops 565 0.07 600 0.08 3 Other Central Units 794 0.11 764 0.11

Total 36249 4.90 36448 5.11

As at the end of the year, there were 6612 Employees belonging to SC and 1976 Employees belonging to ST on the rolls accounting to 18.24% and 5.45% respectively to the total Employees. The category-wise working position of the SC and ST Employees in the Corporation as on 31-03-2013 is indicated in Table - 4. TABLE-4

Employees as on 31-03-2013 Employees as on 31-03-2012 Sl. Category No. Total SC ST Total SC ST 347 42 14 43 15 1 Class-I & II Officers 358

2 Class-III & IV Officials:

a) Traffic: 25673 4544 1334 4451 1199 i) Drivers, Conductors & 25627

Dr-cum-Crs. 1193 260 108 237 69 ii) Traffic Supervisors 1198 6080 1146 442 1135 389 b) Mechanical 6326 2956 620 78 599 57 c) Administration & Others 2939

Total 36249 6612 1976 36448 6465 1729

The Details of Male and Female employees in the Corporation during the year 2012-13 and 2011-12 is given in the Table -4a.

TABLE -4a.

Running staff Work Others Driver/ Officers Year shop Supervisors (Non Male Female Total Cond/ (Admn.) staff Supervisor) Dri. Cum Cond.

2012-13 25673 5871 347 701 3657 33687 2562 36249

2011-12 25627 6326 358 717 3420 33779 2669 36448

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3.3 TRAINING SCHEME AND FACILITIES: During the year 2012-13 Training of Employees and officers belonging to various categories have been conducted in all the three training institutes of the Corporation existing at Bangalore , Mysore and Hassan. The details of officers and the employees who have undergone training is given in Table- 4b.

Table-4b

Number of Sl.No. Categories Trainees

1 Officers 200

2 Drivers 4496

3 Driver-Cum-Conductor 1359

4 Mechanics 2067

5 Other staff 2128

Sponsored to other agencies like CIRT. NPC, 6 201 IPE,DPE,NIPM etc.

Total 10451

Foreign tour under various schemes, Students project and private Drivers training

 Six Officers have been sent to South Africa for the study tour under ASRTU Corpus fund scheme.

 One Officer has been sent to Istanbul (Turkey) for study sponsored by KSRTC.

 Three Officers has been sent to Singapore and Seoul for study tour under sponsorship by World Bank and Government of Karnataka.

 One Officer have been sent to Washington (DC), USA for SDN forum programme ( about ITS project in Mysore) under sponsorship by world bank & KSRTC.

 139 Students of various courses such as BBM , MBA , MSW, M.Com, M.sc, MFA, MCA, BE and P.hd have been permitted for project reports for their academic purpose at Central office.

 915 private persons and sponsored candidates have been trained in HPV Driving by the Corporation on payment of prescribed fee.

3.4 DISCIPLINARY CASES AND THEIR DISPOSALS: The details of Disciplinary cases and their disposals during the year 2012-13 as compared to previous year are shown in Table-5.

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TABLE – 5

Sl. Particulars 2012-13 2011-12 No.

1 No. of cases pending as on the last day 9869 11485 of the year

2 No. of cases detected during the year a) Conductors 39278 37329 b) Drivers 6856 9096 c) Driver-cum-Conductor 31808 34303 d) Other Staff 3586 3378

Total (a to d) 81528 84106

3 No. of cases finalized: a) Dismissed/ Discharged / Terminated/Removed 608 518 b) Suspended {As a specific punishment} 4733 124 c) Fined 52516 35190 d) Other punishments 26281 49890

Total (a to d) 84138 85722

4 No. of cases pending as on the last day of the year 7259 9869

Unit Heads are the Disciplinary Authorities for major punishment for Class – III & IV employees working in the units (excluding supervisory staff). The Depot Managers and other Divisional level Officers have continued to be empowered to impose minor penalties on Class-III & IV employees coming under their administrative control.

3.5 RULES & REGULATIONS OF KSRTC: The following Rules/Regulations are in force in KSRTC. 1. KSRTC Gratuity Regulations (01-04-1957). 2. KSRTC Rules 1961. 3. KSRTC Employees Leave Rules 1964. 4. KSRTC Employees Contributory Provident Fund Regulations 1968. 5. KSRTC Employees Medical Attendance Regulations 1970. 6. KSRTC Servants Conduct & Discipline Regulations 1971. 7. KSRTC Servants Payment of Advance for Purchase of Motor Car/ Cycle/Scooter & Bicycles Regulations 1976. 8. KSRTC Employees Promotion and Pay Regulations 1980. 9. KSRTC Cadre & Recruitment Regulations 1982. 10. KSRTC Employees Premature Retirement Regulations 1983. 11. KSRTC Employees Deputation outside India Regulations 1983. 12. KSRTC Employees Compulsory/Voluntary Retirement Regulations 1984. 13. KSRTC Employees Performance Appraisal Report Regulations 1985. 14. KSRTC In-service Recruitment Scheme 1997 with respect to class 11 post 15. KSRTC In-service Recruitment Scheme 2009 with respect to class 111 Supervisory post 16. Grant of Extra-ordinary Leave without Wages Scheme to the Employees of the Corporation. ***** - 13 - Annual Administration Report 2012 - 2013

CHAPTER-4 OPERATIONS

4.1 NATIONALISATION SCHEME: During the year 2012-13, no new Scheme of Nationalization has been taken up. However, the repeal of Contract Carriages (Acquisition) Act 1976 and 2003 by the Government allowing Private Operators to operate as Contract Carriages throughout the State is continued.

4.2 OPERATIONS:  Operational jurisdiction of the Corporation is in 17 Districts (106 Taluke) in the State of Karnataka.  Major part of the Operations is in rural area.  Operated 7396 Schedules covering 2746136 kms per day as on 31-03-2013 as against 7137 Schedules and 2651127 kms as on 31-03-2012.  Achieved a growth of 3.6 % in Schedules and 3.6% in Schedule kms over previous year.  In Mysore City 153 City, 92 Suburban, 35 Volvo (city), 41 Marco Polo and 79 Semi low floor Services have been operated. Also during the year under report, 50 city services in Tumkur, 17 city services in Kolar, 11 city services in Mandya, 22 city services in Hassan, 9 city services in Mangalore and 27 city services in Davangere have been operated.

4.3 ROUTES, ROUTE KMs, SCHEDULES & SCHEDULE KMs: The Corporation has Operated 5824 Routes with an average Route length of 94.6 Kms as on 31-03-2013.

The details of Routes, Route kilometers, Schedules and Schedule kms. Operated as on 31-03-2012 with comparative figures of previous year are given in Table-6 and the Division wise details are given at Appendix-1. TABLE-6

st Variation over previous Sl. As on 31 March Factor year No 2012-13 2011-12 Actual % age

1 No. of Routes 5824 5554 270 4.9 2 Route kilometers 551164 534255 16909 3.2 3 Avg. Route length (in kms.) 94.6 96.2 -1.6 -1.7 4 No. of Schedules 7396 7137 259 3.6 5 Daily Schedule kms. 2746136 2651127 95009 3.6

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4.4 INTER-STATE ROUTES: Operation of Inter-State Services on reciprocal basis has been continued during the year 2012-13 also. The details of Operation of Inter-State Services on reciprocal basis with the five neighbouring States are indicated in Table – 7. TABLE – 7 Sch. Kms. Sch. Kms. Total Sl. No.of No.of operated State operated out side Schedule No Routes Schedules within the the State Kms. State 1 Maharashtra 27 66 34422 13646 48068

2 Andhra Pradesh 154 460 130797 88796 219593

3 Tamilnadu 164 430 82157 97679 179836

4 Kerala 65 160 28792 37221 66013

5 Goa 12 24 9878 2156 12034

Total 422 1140 286046 239498 525544

4.5 CITY/ SUBURBAN SERVICES: City/Suburban Services have been operated in the City of Mysore. City services is also extended in the cities of Tumkur, Kolar, Mandya, Hassan, Mangalore and Davanagere during the year 2012-13. Operation of City/Suburban Schedules as on 31-03-2013 represented 4.5% of the total Schedule kms. In Mysore 153 City, 92 Sub-Urban, 35 City Volvo, 41 Marcopolo and 79 Semi Low Floor Services have been Operated during the year. The extent of City/Sub-Urban Operations by the Corporation as on 31-03-2013 is indicated in Table-8. TABLE – 8

Sl. As on 31.03.2013 City No. Routes Route kms Schedules Schedule kms.

1 Mysore 303 3586 400 95817 2 Tumkur 18 165 50 9943 3 Kolar 8 59 17 4345 4 Mandya 12 138 11 2052 5 Hassan 22 174 22 3978 6 Mangalore 9 173 9 2252 7 Davanagere 23 266 27 5361 Total 395 4561 536 123748 %to total services 6.8 0.83 7.25 4.51

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4.6.0 MOFUSSIL SERVICES : Mofussil Services operated by the Corporation have been scheduled to cover 2622388 Kms daily as at the end of the year under report, which formed 95.49% of the total Operations. Besides the Operation of Ordinary Services in rural area, the Corporation also operated some of the Services as Express, Semi Deluxe, Rajahamsa, Rajahamsa A/C, Karnataka Vibhav ,Sheetal, Carona (Ambari), Carona Sleeper, Non A/C Sleeper, Airavatha (Volvo), Multi axle(Volvo) Mercedez Benz and Bliss/Superia Services. The extent of such Operations as on 31-03-2013 are shown in Table –9.

TABLE – 9

% to total Sl. Schedule % to total Type of service Mofussil No. kms. Operations services 1 Ordinary 837992 31.96 30.52 2 Express 1377328 52.52 50.16 3 Semi Deluxe 4204 0.16 0.15 4 Rajahamsa 132730 5.06 4.83 5 Rajahamsa A/C 564 0.02 0.02 6 Karnataka viabhav 34134 1.30 1.24 7 Sheetal 2136 0.08 0.08 8 Carona (Ambari) 3362 0.13 0.12 9 Carona Sleeper 19608 0.75 0.71 10 Non A/C sleeper 21750 0.83 0.79 11 Airavat (Volvo) 107962 4.12 3.93 12 Multi Axle (Volvo) 72340 2.76 2.63 13 Mercedez Benz 4526 0.17 0.16 14 Bliss/Superia 3752 0.14 0.14 Total 2622388 100.00 95.49

4.6.1 Long Distance and Night Services: The Corporation continued to operate long distance Services providing direct and quick Transportation between Bangalore and various District Headquarters and other important places within the State and in the neighbouring States. 1212 long distance Routes with Route length ranging from 120 Kms to 1062 kms has been in Operation as on 31-03-2013. Some of the long distance Services have been operated as night Services connecting all District Headquarters besides other important places in and outside the State.

4.6.2 Express and Non- Stop Services : Express Services are continued to be operated by the Corporation with limited number of stops to provide quick and direct Transport Facility with Fare slightly higher than the Ordinary Services with a view to reduce journey time and avoid change over. Non-stop Services have also been continued to be operated on selected routes where direct passengers are more to reduce the journey time, which also cause savings on staff cost as these Services are operated by deploying Driver –Cum-Conductor i.e without Conductor. Example Bangalore - Mysore, Bangalore-Tumkur, Bangalore - Kolar, Bangalore - KGF and Bangalore –

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Chennai etc., totaling to 132 Services as on 31-03-2013. 3259 Express Services have been operated covering 1377328 kms. daily accounting 52.52% of the daily kms. operated on Mofussil Routes by the Corporation.

4.6.3 Premier Services: To meet the needs of affluent sections of the Travelling Public and also to provide a comfortable journey particularly during night, the Corporation has operated Premier Services such as Rajahamsa , Rajahamsa A/C, Karnataka vaibhava, Sheetal, Carona (Ambari), Carona Sleeper, Non A/C Sleeper, Airavatha (Volvo) Multi Axle (Volvo) , Mercedez Benz and Bliss/Superia Services. 8 Semi deluxe,4 Sheetal, 313 Rajahamsa, 2 Rajahamsa A/C, 66 Karnataka Vaibhava, 58 Non A/C Sleeper, 8 Carona(Ambari), 46 Carona sleeper, 220 Airavatha (Volvo), 96 Volvo Multi Axle,20 Mercedez Multi axle,10 Mercedez Benz and 45 Volvo (city) Services have been in Operation as on 31-03-2013.

4.7 Public Private Partnership : Private agents are appointed to Book Tickets in advance through computerized and manual system in Karnataka and nighbouring States of Tamilnadu, Kerala, Goa, Maharashtra, Andhra Pradesh and Pondicherry.

4.8 FARE STRUCTURE: During the year 2012-13, Bus Fares have been increased on an average by 7.28 paise/passenger kms. Amounting to 12.0% w.e.f 30-09-2012/01-10-2012 The details of Fare Structure is furnished in Schedule-‘ C’.

4.9 ADVANCE BOOKING & RESERVATION FACILITIES: To enable the Passengers to avail Ticket at their locality the system of AWATAR (Any where any time advance reservation of tickets) has been continued for advance booking of seats throughout the state of Karnataka and also at important places at neighboring states Scheme of Advance Booking and Reservation Facilities have been brought in by the Corporation.

There were totally 758 such Reservation Counters out of them 191 Counters (16 run by the Corporation, 159 run by the Private Agents and 16 by Bangaloreone) were at Bangalore alone covering all extension areas of Bangalore. In other places of Karnataka there were 334 Counters (62 run by the Corporation and 272 run by the Private Agents) and 233 Counters (11 run by the Corporation and 222 run by the Private Agents) outside the State of Karnataka for facilitating the General Public to reserve their Seats in Advance for their journey where the Traffic Generation is considerably high. Advance Booking of Tickets Facility has been available with full Fare plus the Reservation Charge of Rs.5/- per Seat for Fare less than or equal to Rs. 200/- and Rs.10/-for Fare more than Rs.200/-. The system of Booking of Seats 30 days in advance at the window booking Counters in Bus Stands and Private Reservation Counters has been continued. During the year 2012-13 total no of seats booked through AWATAR is 7965740 and earned revenue of Rs.39495.00 lakh and it was 7360312 and earned revenue of Rs. 32630.00 lakh during the corresponding previous year period 2011-12. The average seats booked and revenue realized per day from AWATAR advance reservation system during the year 2012-13 is as under.

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Avg. no. of Avg. Factors seats revenue/day booked/day

Total Bookings 21824 108.20 lakh E-Booking 7087 42.55 lakh

4.10 PROGRESS OF OPERATIONS: The Corporation continued further consolidation of existing Services. Divisionwise achievement in the key area of Operations are furnished in Appendix-2. Some salient features are summarized in the following paragraphs.

a) Kms covered: The details regarding Kms operated with comparative figures of the previous year are shown in Table – 10.

TABLE – 10

Variation over Sl. Period Particulars previous year No. 2012-13 2011-12 Actual %age

1 Kms.operated: (in lakh) a)Gross 9856.32 9691.56 164.76 1.70 b)Effective 9415.64 9242.56 173.08 1.87 c) Dead 440.68 449.00 -8.32 -1.85

2 Percentage of Dead Kms.to 4.68 4.86 -0.18 -3.70 Effective kms.

3 Avg.daily Service kms. (in lakh) 25.80 25.25 0.55 2.18

The total Service kms operated during 2012-13 is 9415.64 lakh as against 9242.56 lakh Kms operated during 2011-12. The average Daily Service kms increased by 2.18% i.e. from 25.25 lakh kms to 25.80 lakh Kms during 2012-13. The percentage Dead kms to Effective kms for the year 2012-13 was 4.68 as compared to 4.86 of 2011-12.

b) Vehicles & Passengers Travelled : The details of Vehicles held in the operating Divisions and their Utilization during the year 2012-13 with comparative figures of the previous year are shown in Table-11.

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TABLE-11

Variation over During the year Sl. previous year Particulars No 2012-13 2011-12 Actual %age Avg.no.of Buses held in the 1 7795.1 7580.8 214.3 2.83 operating Divisions 2 Avg.no.of Buses on road. 7184.0 6969.1 214.9 3.08 %age Fleet Utilization 3 92.2 91.9 0.3 0.33 (on operational Fleet). 4 Avg.Vehicle Utilization (in Kms.) a) Gross 376 380 -4 -1.05 b) Effective 359 362 -3 -0.83

5 Avg. seating capacity 52.0 52.0 -- -- Total no. of Passengers 6 9390.93 8866.71 524.22 5.91 carried (in lakh) Avg.no.of Passengers 7 25.73 24.23 1.50 6.19 carried/day (lakh)

The average number of Buses held by the Divisions rose from 7580.8 to 7795.1 The average number of Buses on road also increased by 214.9 or 3.08% i.e. from 6969.1 during 2011-12 to 7184.0 during 2012-13. The percentage Fleet Utilization increased to 92.2% during 2012-13 from 91.9% of 2011-12. The average Vehicle Utilization on Gross kms per day decreased to 376 Kms. from 380 kms and on Effective kms it has decreased to 359 from 362 which was in 2011-12. The Divisionwise analysis of Vehicles held and Fleet Utilization is shown in Appendix-4. The average Seating Capacity stood at 52.0 in 2012-13.The total number of Passengers carried increased to 9390.93 during 2012-13 from 8866.71 lakh during 2012-13. The average Passengers carried per day too increased from 24.23 lakh to 25.73 lakh. The Divisionwise details of Breakdowns, Accidents, Regularity and Passengers traveled particulars are shown in Appendix-8. a) Luggage and Parcel Transport: The Luggage rate charged for Luggage booked by crew in the year 2012-13 is as below. Personal Luggage upto 30 Kgs has been allowed free of charge per Adult Passenger and 15 Kgs per Child Passenger. The Luggage in excess of these limits has been charged at the rates given below.

i) Luggage rates : 50 ps. per unit of 20 kgs upto one stages or part thereof subject to a minimum of Re.5.00. ii) Newspapers : 75 ps. per unit of 5 kgs. or part thereof irrespective of distance. b) Cloak Rooms and Catering Establishments: Cloak Room Facilities have been provided at some important Bus Stations with the objective of enabling the Travelling Public to keep their Luggage in safe custody. Articles of Baggage have been accepted for safe custody as per the rates shown below:

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Sl. Per Package Locker Particulars No. (Rs.) (Rs.)

Upto 30Kgs. for a span of 12 hours (Suitcase, I 2.00 5.00 Trunks, Bedding, etc)

II For next 12 hours or part thereof 3.00 6.00

III For each subsequent 12 hrs. 5.00 8.00

Basic amenities such as Toilets, Drinking Water etc., have been provided in all the Bus Stations constructed and maintained by the Corporation.

There were 99 Refreshment Rooms, 10 Tea Stalls, 10 Cloak rooms and 897 other Commercial Establishments provided to cater to the needs of traveling public. The details of Amenities and Facilities provided as on 31-03-2013 with comparative details as on 31-03-2012 are given in Table-12.

TABLE – 12

Sl. As on Amenities No. 31-03-2013 31-03-2012 Bus Stations 1 a) Permanent 145 141 b) Temporary/Control points 65 64 2 Rural Wayside Shelters 31 31

3 City Pickup Shelters 105 105

4 Refreshment Rooms 99 111

5 Tea Stalls 10 23

6 Cloak Rooms 10 14

Others (Stalls for Soft Drinks, Fruits, 7 897 904 Pan Beeda, Books and Stationery etc.,) e) Casual Contract Services:- In addition to regular Passenger Services, the Corporation has provided Buses to Public on Contract Basis on payment of prescribed charges based either on Kms. or on Duration. The Corporation also extended concessional rates to bonafide Students for educational purpose. The rates existed for Hiring of Buses on Casual Contract as on 31-03-2013 are furnished in Schedule –D. f) Concession/Season Passes & Free Passes: Concessions extended by the Corporation to different categories of the Travelling Public/Students are detailed below.

1. Student Bus Passes : The maximum distance for issue of Student Bus Pass from residence to School/College is 60 kms.

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i. Primary School Students Free for 10 months (upto 60 kms.) upto VII standard ii. VIII, IX & X standard Rs.300/- for 5 months (upto 60 kms.) school (Boys) students. Rs.600/- for 10 months ( “ ) iii. VIII, IX & X standard Rs.200/- for 5 months (upto 60 kms.) school (Girls) students. Rs.400/- for 10 months ( “ ) iv. College students Rs.450/- for 5 months (upto 60 kms.) Rs.900/- for 10 months “ v. I.T.I. students Rs.575/- for 6 months (upto 60 kms.) Rs.1150/- for 12 months “ vi. College students (Professional) Rs.700/- for 5 months (upto 60 kms.) Rs.1400/- for 10 months “ vii. Evening college/Ph.D., students Rs.1200/- for 10 months (upto 60 kms.) viii. Processing charges Rs.60/- per pass each time

2. 50% Concessional Travel Facility to the Drama Troupes/Yakshagana Troupes sponsored by the Karnataka Sangeetha Nataka Academy. 3. Free passes to Olympians, Para Olympians and Arjuna awardees to travel in KSRTC buses. 4. Free bus passes issued to National Showrya Prashasti award winning children’s upto the age of 18 years. 5. Free Travel Facility to all Freedom Fighters in Rajahamsa Buses also, within and outside the State. For Freedom Fighters aged 75 years and above, Free Travel is allowed along with a Companion. 6. Concessional Travel Facility has been extended to all the Physically Handicapped persons (for all four Corporations) within the State with a restricted travel upto 100 kms from the address given by them. 7. Free Travelling coupons of Rs.2000/- will be given to Wife/ Widows of Freedom Fighters to travel with in and out side the State 8. 25% Concession in Fare for Senior Citizen of age 60 years and above. 9. Free Travel Facility to the totally Blind persons to travel within the State of Karnataka. 10. Free Traveling Facility to Ex-MLAs & MLCs to travel within and outside Karnataka in any Bus along with a Companion. 11. Free Traveling Facility to sitting MLAs & MLCs to travel within the State of Karnataka. They are issued with a Gold Card on production of which they can travel in any type of Bus within the State. 12. Free passes given to Accredited Journalists working in their district and Bangalore based Journalists are permitted to travel throughout the state in all type of buses including Volvo. 13. Home Guards (in uniform) are allowed to travel free in City Services while on duty.

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14. In Mofussil Services, Commuters with monthly passes are allowed to travel in a month by paying an amount equivalent to 20 round trips Fare of Ordinary Services between any two Destinations, subject to a maximum distance of 149.5 Kms. 15. Daily Passes have been introduced for the first time in KSRTC for Commuters of Mysore City for Travel in City Services. The pass priced at Rs.40/- each is valid for a day upto midnight. 16. Free bus passes to National Awardees to the writers/artists pertaining to Kannada and Cultural department of Government of Karnataka 17. Free bus passes to dependants of Martyr’s i.e Parents, wife and dependant children for a period of 10 years starting from 25-7-2012. 18. Integrated KSRTC- BMTC daily passes are issuing in surrounding places of Bangalore i.e Kanakapura, Harohalli, Channapatna, Ramanagar, Magadi, Kunigal, Tumkur, Gowribidanur, CBK, Shidalagatta, Chintamani, Kolar, Vijipura to travel in KSRTC as well as BMTC buses which is valid for a day. 19. Mysore city integrated daily passes are issuing in surrounding places of Mysore city i.e Piriyapatna, Hunsur, K.R.Nagar, Sargur, H.D.Kote malavalli, Bannur, Mandya, K.R.Pet, Gundulpet, Chamarajanagar , Kollegal, Nanjangudu, Pandavapura to travel in Mysore city bus as well as KSRTC buses which is valid for a day. 20. Chartered Contract Services have been given to Schools/Colleges/Industrial establishments/Private factories and Educational institutions at the following rates.

Sl. Rate per Type of bus No. km(Rs.)

1 Mofussil (Ordinary) 27.00

2 Karnataka Sarige 30.00

3 Semi low floor 32.00

4 Rajahamsa(0800 hours to 2000 hours) 38.00

5 Volvo 70.00

For Schools: Discount of Rs.2/- per km on the above rates For Colleges: Discount of Re.1/- per km on the above rates g) Concession for KSRTC Employees: i) All KSRTC Class-III & IV Employees working at places where City Services have been operated are issued with Free Passes to report to the place of work and return to their home as per the Industrial Truce Settlement. ii) Free Passes without restriction of distance have been issued to all Employees and their families once in a year to Travel to any place in Buses operated by KSRTC. iii) All School and College-going children of KSRTC Employees have been issued with Free Pass to attend Schools and Colleges in City and Mofussil Services.

- 22 - Annual Administration Report 2012 - 2013 h) Public Complaints: 1272 Public Complaints have been received during the year. The rate of Public Complaints per lakh Passengers was 0.14 during 2012-13. All Complaints received from the Public are carefully investigated and suitable action taken wherever warranted.

Suggestions received from the Commuters for improvement of the Services have been always given due consideration and appropriate action taken to implement them wherever such suggestions are acceptable. i) Special Services for Jathras/Fairs: Corporation has operated Special Services on occasions like Fairs, Jathras, Religious/Cultural/ Social celebrations etc., in all operating Divisions to cater to the increased Transport needs. During the year 2012-13, Special Services have been operated on 49 occasions covering 29.61 lakh kilometers and realised an amount of Rs.886.51 lakh achieving an EPKM of 2993.5 paise. j) Quality of Services: The performance particulars with regard to Quality of Services provided during the year 2012-13 with comparative figures for the previous year are furnished below in Table –13. The Division-wise analysis is indicated in Appendix – 8.

The overall rate of Breakdowns per 10000 kms was 0.04 and rate of Accidents was 0.12 per lakh kms.

TABLE – 13

Sl.No. Particulars 2012-13 2011-12

1 %age Regularity a) Departures 95.7 96.1

b) Arrivals 96.3 96.5

2 Breakdowns per 10000 Kms. 0.04 0.04 3 Accidents per lakh Kms. 0.12 0.14

The Accident details for the year 2012-13 compared to 2011-12 are shown in Table –14. TABLE-14

Sl. No. Nature of Accident 2012-13 2011-12

1 Fatal 269 255 2 Major 158 187 3 Minor/Insignificant 743 837 Total 1170 1279 Rate per lakh kms. 0.12 0.15 4 No of Fatalities 349 350 5 No of persons injured 1552 1770

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4.11 PASSENGER AMENITIES :

1. For the benefit of Traveling Public, KSRTC has opened Advance Reservation Counters in all Bus Stations located at the jurisdictional District and Taluk Headquarters within the State and neighboring States.

2. Long distance Services are operated from MCTC Bus Stand and Shantinagar Bus Stand to decongest Kempegowda Bus Stand in view of Metro work also pickup points are provided in 39 places in Bangalore, one place in Mysore and one place in Mangalore.

3. Passengers can book their Tickets upto 30 days in advance. It has made a provision to book the ticket round the clock.

4. Booking of tickets can be made in the counters opened in neighboring states of Tamilnadu (73) , Kerala (49) , Andhra Pradesh (36) , Goa (7), Maharashtra (51) and Pondicherry (6).

5. AWATAR (Any Where Any Time advanced Reservation) System is continued for advance booking of seats throughout the state of Karnataka and also important places in the neighboring States. Totally, there are 758 Booking Counters out of which Bangalore City alone has 191 such Counters (Including 16 counters of Bangalore ONE and 2 counters of Master Franchisee). 6. Concessional Passes are issued to Students and Physically Handicapped Persons.

7. Free Passes are issued to Blind and Freedom Fighters.

8. Seats Booking through Internet has been continued.

9. It has provided “A/C waiting lounges” in Mysore Road Satellite Bus Station and Shantinagar Bus Station to provide better facility to the travelling public of premier service.

10. To facilitate passengers Mobile ticket booking e-booking are introduced.

11. Arrangements have been made for booking of tickets in Bangalore through “Bangalore one” centers (e-governance project of Government of Karnataka). Presently, Bangalore one is booking tickets at 87 of their centers in Bangalore city.

12. To expand the franchisee network and to attract more number of applicants , the minimum qualification is relaxed from Degree to SSLC. The minimum education qualification criterion for places outside the state is removed.

13. Apart from Online AWATAR it was appointed manual booking agents at 8 selected places in and outside the state to compete with private operators. These agents are generally located in interior places and get passengers to our buses.

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14. Pickup points have been provided under AWATAR system at various places in Bangalore, Mangalore, Mysore, Chikkaballapur, Bidadi and various Inter-state places such as Mumbai, Kolhapur, Auragabhad, Karnool, Mantrlayam, Trichy, Tanjor, Kumbakonam, Pune, Vellor, Kottayam, Thiruanathpuram, Kozikodde, Shirdi, Hydrabad, panjim, Madagao, Cannanoore, Puducherry,Coimbatore and Aleppy etc.

15. A Cell has been established at KSRTC , Central office to provide support to the franchisees, redressal of passenger grievances regarding bookings, e-booking transactions and enquiries about mobile bookings.

16. Discount of 10% on return Journey Fare has been allowed, if both “onward and return” Journey tickets are booked simultaneously.

17. Group Discount of 5% on Fare has been given, if 4 or more number of seats have been booked in a single Ticket.

18. 50% concession in the Fares for Artists of Drama/Yakshagana troupes to participate in programmes approved by the Karnataka Sangeetha Nataka Academy.

19. Monthly Season Passes introduced-amount equivalent to 20 days paid for 30 days Journey.

20. Free Transport Facility to passengers having Reservation Tickets to Travel from their locality to the Bus Station 2 hours before the Departure of Bus in City Services.

21. Fares are reduced during day time for selected Services.

22. Promotional Fares are charged on selected routes to maintain parity with Private Operators and attract Passengers to Travel in KSRTC Buses.

23. The fares of Volvo, Benz, Multi axle, Coraona Sleeper, services are subject to the condition of variations in passenger traffic and thereby are operated with flexi fares which is considerably lesser than the fare permitted per passenger kms to give effective compitation with private operators.

24. Loaders are appointed at Mangalore, Puttur, Mysore ®, Chamarajanager, Mysore (U),Chikkaballapur and Kolar divisions. to solicit passengers to board KSRTC Buses, assist them to load/unload Luggage, inform about the Departures etc. in view of severe competition with Private Operators.

25. Confirmation/cancellation/service cancellation information will be communicated to passengers through SMS.

26. Telephone/Mobile numbers of the advance booking passengers are being printed on the trip sheets provided to conductor so as to contact passengers if needed.

27. Reservation of 10% Commercial Stalls to Physically Handicapped persons.

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28. Accident Relief Fund - payment of Rs.2.50 lakh as compensation to the Dependent of the deceased Passenger of KSRTC Bus involved in an Accident, in addition to the regular Compensation awarded by MACT.

29. Advance reservation for KSRTC,NWKRTC ,NEKRTC and BMTC services can be done through Bangalore ONE counters also.

30. Reserved seats for Lady Passengers in City, Suburban, Ordinary and Express Services. 14 seats have been reserved in City and Suburban Services and 9 seats in Moffusil Services like Ordinary and Express Services. Two Seats have also been reserved for Lady Passengers in Semi-Deluxe and higher class of Services having Advance Reservation Facility.

31. Reserved two Seats for Physically Challenged Passengers in Ordinary and Express Services where there is no Advance Reservation Facility.

32. Free bus passes issued to National Showrya Prashasti award winning children’s upto the age of 18 years.

*****

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CHAPTER-5 AUTO ENGINEERING

5.1 FLEET POSITION: KSRTC has added 946 new Vehicles to its Fleet during 2012-13 as against 1079 New vehicles added during 2011-12. It has scrapped 736 Vehicles which were not fit for operation during the year 2012-13 as against the 716 Vehicles scrapped during 2011-12. Thus, as on 31-03-2013 the Fleet strength of the Corporation stood at 7902. The number of Departmental Vehicles such as Cars, Jeeps, Trucks, Cranes, Vans, etc., held by the Corporation as at the end of the year 2012-13 was 314.

Makewise Fleet held as at the end of the year 2012-13 is given in Table – 15. These Vehicles have been operated by 75 Depots of 15 Divisions and 13 Divisional Workshops (Excluding Puttur Division) at respective Division Headquarters where in heavy body repair, F.C. renewal, reconditioning of major aggregates and processing of Tyres etc. have been attended to. Volvo Vehicles have been maintained by the Corporation itself. TABLE-15

Sl. Vehicles held as on No. Particulars 31-03-2013 31-03-2012 1 Registered passenger buses a) Leyland 2418 2162 b) Tata 4847 4957 c) Swaraj Mazda (Mini) 3 16 d) Volvo/volvo city/volvo M-axle 429 426 e) Carona 55 48 f ) Marcopolo 41 41 g) Mercedez Benz/Multi axle 30 20 h) Semi low floor 79 79

Total (a to f) 7902 7749

Departmental vehicles 2 a) Cars/Vans 90 86 b) Jeeps 67 75 c) Trucks 84 83 d) Others (Water tankers, Wrecker, Ambulance, 73 60 Training bus, Cranes, Motor cycles,etc.)

Total (a to d) 314 304

Note : Including 15 Vehicles ( Tata-9,leyland-2, Volvo-3 and Caorona-1) held at RWB and 7 Vehicles (Tata-7) held at RWH

The makewise and unitwise break-up of Passenger Buses is furnished in Appendix-3. The make wise, age-wise composition of vehicles in terms of kms. performed including Private Vehicles is depicted in Table-16.

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TABLE-16

Swaraj Carona Semi low Marco Age Leyland Tata Volvo Mercedez Benz Total Sl. Mazda (Ambari) floor polo (in lakh No. kms.) No. % No. % No % No. % No. % No. % No. % No % No. %

1 0-1 553 22.9 198 4.1 6 1.4 0 0.0 0 0.0 5 9.3 0 0.0 0 0.0 762 9.7

2 1-2 371 15.3 257 5.3 12 2.8 0 0.0 8 26.7 21 38.9 0 0.0 3 7.3 672 8.5

3 2-3 149 6.2 392 8.1 52 12.2 2 66.7 7 23.3 9 16.7 42 53.2 38 92.7 691 8.8

4 3-4 260 10.7 502 10.4 33 7.7 1 33.3 7 23.3 6 11.1 37 46.8 0 0.0 846 10.7

5 4-5 130 5.4 597 12.4 20 4.7 0 0.0 8 26.7 10 18.5 0 0.0 0 0.0 765 9.7

6 5-6 108 4.5 769 15.9 31 7.3 0 0.0 0 0.0 3 5.6 0 0.0 0 0.0 911 11.6

7 6-7 275 11.4 1057 21.9 35 8.2 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 1367 17.3

8 7-7.5 249 10.3 586 12.1 22 5.2 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 857 10.9

9 7.5 & above 321 13.3 473 9.8 215 50.5 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0 1009 12.8

Overall 2416 100.0 4831 100.0 426 100.0 3 100.0 30 100.0 54 100.0 79 100.00 41 100.0 7880 100.00

Age in lakh km. 3.89 5.21 7.54 2.76 3.04 2.59 2.97 2.32 4.87

Note : Excluding 15 Vehicles ( Tata-9 , leyland-2 , Volvo-3 and Corona -1) held at RWB and 7 Vehicles (Tata-7) RWH.

5.2 PURCHASE OF CHASSIS: KSRTC has placed purchase orders for supply of 800 chassis and diversion quantity of 195 during the year 2012-13, in addition to 27 chassis outstanding against the previous years PO. Further 50 210” WB BS-111 chassis have been diverted to NEKRTC.

The following Table -17 depicts details of orders placed supplied and outstanding against the purchase orders. TABLE-17

Outstanding Ordered Received Outstanding Diverted to Make as on during Total during as on NEKRTC 31-03-2012 2012-13 2012-13 31-03-2013

Tata 0 0 0 0 0 0

Leyland 27 995 50 972 671 301

Total 27 995 50 972 671 301

5.3.1 PERFORMANCE OF VEHICLES, ASSEMBLIES AND TYRES. Table-18 shows the overall performance of Vehicles, Assemblies and Tyres (excluding Private Vehicles) during the year as compared with the previous year. The details of Divisionwise Performance of Fuel, Engine oil KMPL and Tyres are indicated in Appendix-6.

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TABLE-18

Sl. Particulars 2012-13 2011-12 No. Average age of Vehicles as on 1 st 4.87 4.50 31 March (in lakh Kms.) Average age of Vehicles as on 2 3.62 3.35 31st March (in Years.) % of Vehicles aged more than 3 11.6 4.7 7.50 lakh kms. Average vehicle utilisation 4 a) On Gross Kms. 376 380 b) On Effective Kms. 359 362 5 % Fleet utilisation a) Divisional fleet 92.2 91.9 b) Overall fleet (including Regl.Workshops) 91.7 91.4 6 % Vehicles off road during the year a) Operating divisions 3.6 4.4 b) Overall (including Regl.Workshops) 3.6 4.4 7 Rate of Breakdowns per 10000 Kms. a) Mechanical 0.03 0.03 b) Other failures 0.01 0.01 c) Total 0.04 0.04 8 KMPL ( HSD) 4.80 4.87 9 KMPL (Engine Oil Top up) 13111 13240 Average life of Tyres (Kms.) a) New Tyre life 58600 50343 10 b) Retreaded Tyre life 23419 22293 c) Total Tyre life 137069 123759 d) Retreadability factor 3.44 3.45 11 Average Battery Kms.(in lakh) 3.05 2.96 12 Average Engine Kms.(in lakh) a) New 6.20 5.98 b) Reconditioned 1.54 1.42 13 Average FIP Kms. (in lakh) a) New 4.32 4.18 b) Reconditioned 1.16 1.52

5.3.2 BREAK DOWNS: The overall rate of Break downs per 10,000 Kms. is 0.04 during the year 2012-13 and it was also 0.04 during 2011-12. The cause-wise analysis of Breakdowns is shown in Table-19.

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TABLE-19

No. of Sl. % to total Rate per 10000 Kms Systems Breakdowns No. 2012-13 2011-02 2012-13 2011-12 2012-13 2011-12 1 Electrical 233 184 6.75 4.73 -- -- 2 Engine (Power) 312 281 9.05 7.22 0.01 -- 3 Transmission 1116 1097 32.36 28.19 0.01 0.01 4 Front Axle & Steering 49 59 1.42 1.51 -- -- 5 Rear Axle 52 44 1.51 1.13 -- -- 6 Road wheels 9 16 0.26 0.41 -- -- 7 Brakes 269 335 7.80 8.60 -- 0.01 8 Spring 153 196 4.43 5.04 -- -- 9 Fuel 140 254 4.06 6.53 -- -- 10 Tyre puncture 479 765 13.89 19.66 0.01 0.01 11 Miscellaneous 637 661 18.47 16.98 0.01 0.01 Total 3449 3892 100.00 100.00 0.04 0.04

5.4.1 PRODUCTION IN THE REGIONAL WORKSHOPS: The Corporation has two Regional Workshops located at Bangalore and Hassan, in which new Buses required are constructed in addition to reconditioning of assemblies. The two Regional Workshops have an annual production capacity of about 600 new Buses. Shortfall in the production capacity is outsourced either by engaging skilled labour on contract or through outside agencies. The production in Regional Workshops, Bangalore and Hassan in respect of various items during the year under report as compared with the previous year is shown in Table-20.

The details of production in each of the Regional Workshops compared with the previous year are furnished in Appendix-7. TABLE-20

Sl. No. of units produced during Items No. 2012-13 2011-12 1 New Bus bodies 415+352*+179** 455+444*+180** Buses attended for:- 2 a) Reconditioning(HBR) 183 151 b) Major repairs (Accdt) 68 63 Reconditioning/Repairs of Engine a) Leyland 335 692 b) Tata 830 685 3 c) Others 62 84 FIP 1299 1576 Air compressor 1165 1390 Automizer 7718 8036 *Bus body built by Private/outside agencies. ** Bus body built by Contract labour.

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5.4.2 NEW BUS BODIES /VEHICLES: The Corporation has inducted d 946 new buses as against the target of 919 vehicles during the year 2012-13, 415 new buses have been built in the Regional Workshops of the Corporation at Bangalore and Hassan respectively. 352 were built by private/ outside agencies and the remaining 179 buses were constructed by Contract labour. Table-21 indicates the type wise Buses constructed by different units during the year 2012-13. TABLE-21

Contract Labour Private/Out Sl. R.Ws. R.Ws. Type of bus side Total No. Bangalore Hassan BNG HSN Agencies 1 Mofussil NAL 236 107 64 115 193 715 2 Gramina sarige 6 5 11 3 City 39 22 61 Carona 4 8 8 ( Ambari sleeper) 5 Rajahamsa 74 74 6 Karnataka vaibhav 25 25 7 Non A/C sleeper 16 16 8 Volvo Multi Axle 26 26 9 Mercedez Benz Multi axle 10 10 Total 281 134 64 115 352 946

5.4.4.0 SALIENT FEATURES OF NEW BUSES INDUCTED 5.4.4.1 ‘Airavat Bliss’ Volvo 6x2 Multi Axle Inter City buse

The salient features of ‘Airavat Bliss’ Volvo 6x2 Multi Axle Inter City buses are:

 In-Bus Pantry and Chemical Toilet  Dash board controls for all cubicle actions  ‘Vacant’, ‘Occupied’ & “Disabled” Status with display light  Auto Flush if the passenger has left the toilet without flushing  Hand wash system with ‘10 seconds’ water saving operation. - 31 - Annual Administration Report 2012 - 2013

 Easy to operate system to help clean out waste.  In-bus entertainment with 60 plus live channels and Wi-Fi on the move for individual seats.  13.8 mtr length, fully built bus developed exclusively for passenger transport and are with three axles fitted with 08 Nos. Radial tubeless tyres offers better stability and suspension for long distance travel.  Full air suspension, fitted with eight air bellows (two air bellows in the front and six air bellows in the rear) to offer a high degree of ride comfort.  Fitted with branded “carrier” make air-conditioner with excellent cooling effect to make the journey comfortable & cool.  Provided with 43 nos. ergonomically designed reclining seats with ample leg room.  Equipped with Mobile and Lap Top chargers.  Passenger saloon is provided with plush interiors, imported curtains, high mounted two drop down LCD TVs of 26” & 19” for entertainment.  Emergency door is provided on the right hand side of the bus for extra safety to the travelling public.  Toughened window glasses to have clear vision.  Front Panel exclusively designed to increase the drivers’ vision area and aesthetic look of the bus.  Provided 10 Cu mtr luggage space.  These buses are fitted with 340 Horse power, powerful, fuels – efficient and electronically controlled Volvo D9B engine with a turbocharger and intercooler, Euro III compliant.

5.4.4.2 ‘Airavat Superia’ Volvo 6x2 Multi Axle Inter City buse

The salient features of ‘Airavat Superia’ Volvo 6x2 Multi Axle Inter City buses are:

 Chemical Toilet  Dash board controls for all cubicle actions  ‘Vacant’, ‘Occupied’ & “Disabled” Status with display light  Auto Flush if the passenger has left the toilet without flushing  Hand wash system with ‘10 seconds’ water saving operation.  Easy to operate system to help clean out waste.

- 32 - Annual Administration Report 2012 - 2013

 In-bus entertainment with 60 plus live channels and Wi-Fi on the move for individual seats.  13.8 mtr length, fully built bus developed exclusively for passenger transport and are with three axles fitted with 08 Nos. Radial tubeless tyres offers better stability and suspension for long distance travel.  Full air suspension, fitted with eight air bellows (two air bellows in the front and six air bellows in the rear) to offer a high degree of ride comfort.  Fitted with branded “carrier” make air-conditioner with excellent cooling effect to make the journey comfortable & cool.  Provided with 45 nos. ergonomically designed reclining seats with ample leg room.  Equipped with Mobile and Lap Top chargers.  Passenger saloon is provided with plush interiors, imported curtains, high mounted two drop down LCD TVs of 26” & 19” for entertainment.  Emergency door is provided on the right hand side of the bus for extra safety to the travelling public.  Toughened window glasses to have clear vision.  Front Panel exclusively designed to increase the drivers’ vision area and aesthetic look of the bus.  Provided 10 Cu mtr luggage space.  These buses are fitted with 340 Horse power, powerful, fuels – efficient and electronically controlled Volvo D9B engine with a turbocharger and intercooler, Euro III compliant.

5.4.5 TYRE RETREADING PLANTS: The production details of Tyres i.e., Tyres processed during the year 2012-13 for resole, repair & resole and repairs in the Tyre Retreading Plants established in various Divisions are given below.

Sl. Repair & Division Resole Repair Total No. Resole 1 Bangalore © 6853 2751 1034 10638 2 Ramanagara 5662 2595 594 8851 3 Tumkur 8035 2249 461 10745 4 Kolar 3771 2595 1247 7613 5 Chikkaballapura 7167 1885 960 10012 6 Mysore (U) 4005 1435 688 6128 7 Mysore® 9714 5963 463 16140 8 Mandya 5807 2864 199 8870 9 Chamarajanagar 6628 2593 55 9276 10 Hassan 10510 1384 877 12771 11 Chickmagalore 10218 1226 641 12085 12 Mangalore 8330 1252 549 10131 13 Putur 12535 2169 328 15032 14 Davanagere 5856 2608 1343 9807 Total 105091 33569 9439 148099

*****

- 33 - Annual Administration Report 2012 - 2013

CHAPTER-6 STORES

6.1 STORES INVENTORY: The value of stock of stores material held by the Corporation as on 31-03-2013 and the transactions made during the year 2012-13 vis-a-vis the position during 2011-12 are given in Table - 22.

TABLE – 22

Value (Rs. in lakh) Sl. No. Particulars 2012-13 2011-12

1 Opening balance 2931.80 3172.74

2 Addition due to purchase 123146.67 113109.15

3 Total (1+2) 126078.47 116281.89

4 Consumption during the year 123470.14 113350.09

5 Closing balance 2608.33 2931.80

The inventory holding of stores classified under major heads and the magnitude of the holdings in relation to the fleet strength as at the end of the year 2012-13 with comparative figures of previous year are furnished in Table-23. TABLE-23

Magnitude of the Inventory holding Inventory holding st inventory held as on as on 31 March per bus owned as on Sl. 31st March (month’s (Rs. in lakh) 31st March (in Rs.) No. Classification consumption) 2012-13 2011-12 2012-13 2011-12 2012-13 2011-12 390.44 813.43 1 Fuel 4941 10497 0.0 0.1 (15.0) (27.7) 218.45 229.92 2 Lubricants 2764 2967 1.6 2.1 (8.4) (7.8) Tyres, Tubes & 167.70 160.14 3 2122 2067 0.2 0.2 Flaps (6.4) (5.5) 10.74 11.05 4 Batteries 136 143 0.4 0.4 (0.4) (0.4) 872.18 910.77 5 Spare Parts 11037 11753 1.8 1.9 (33.4) (31.1) Other 753.27 626.31 6 9533 8083 1.4 1.1 Consumables (28.9) (21.4) Tickets, Stationery 195.55 180.18 7 2475 2325 8.5 8.4 & Uniforms (7.5) (6.1) 2608.33 2931.80 TOTAL 33008 37835 0.3 0.3 (100.0) (100.0)

NB: Figures in bracket indicate percentage to total

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The total value of inventory of stores held by the Corporation as on 31-03-2013 was Rs.2608.33 lakh as against Rs. 2931.80 lakh held as on 31-03-2012. Of the total inventory of stores held as on 31-03-2013, 28.9% or Rs.753.27 lakh accounted for other consumables and 33.4% or Rs.872.18 lakh accounted for spare parts. In relation to the fleet of the Corporation, the magnitude of the stock held as on 31-03-2013 was Rs.33008 per bus of which Rs.9533 represented other consumables and Rs.11037 represented spare parts.

6.2 STORES PURCHASE AND CONSUMPTION: The value analysis of stores purchased and consumed during the year 2012-13 with comparative figures of the previous year is shown in Table-24.

TABLE-24 Consumption Purchase

Sl. Rs.in lakh Avg.per bus (Rs.) Rs.in lakh Avg.per bus (Rs.) No Classification 2012-13 2011-12 2012-13 2011-12 2012-13 2011-12 2012-13 2011-12

1 Fuel 99199.17 89540.34 1266685 1174962 99622.16 89373.83 1272086 1172777

2 Lubricants 1620.67 1355.20 20694 17783 1632.14 1332.11 20841 17480 Tyres, Tubes & 3 9694.38 9595.72 123789 125917 9686.82 9572.37 123692 125610 Flaps 4 Batteries 352.34 341.77 4499 4485 352.65 339.15 4503 4450

5 Spare Parts 5747.93 5626.30 73396 73829 5786.53 5886.88 73889 77249 Other 6 6239.95 6367.78 79679 83559 6112.99 6588.11 78057 86450 Consumables Tickets, 7 Stationery & 292.23 282.04 3731 3701 276.84 257.64 3535 3381 Uniform Total 123146.67 113109.15 1572473 1484236 123470.14 113350.09 1576604 1487397

The total value of stores purchased during the year 2012-13 was Rs.123146.67 lakh as against Rs.113109.15 lakh during 2011-12. The average purchase of stores per vehicle increased from Rs. 1484236 to Rs. 1572473 The total value of stores consumed during the year 2012-13 was Rs.123470.14 lakh as against Rs. 113350.09 lakh during 2011-12. The average consumption per vehicle went up from Rs. 1487397 to Rs. 1576604

6.3 IMPORT OF SPARE PARTS/MACHINERIES: The Spares required for Ticket Printing Machine were imported from M/S Paul Libinger, Germany at a total value of Rs.16.95 lakh during the period 2012-13.

6.4 DISPOSAL OF SCRAP MATERIALS AND VEHICLES: The total revenue realized from the sale of scrapped materials and vehicles in the tender-cum-auction sale was Rs.20.20 crore during 2012-13 as against Rs.19.13crore realized during 2011-12. 736 scrapped vehicles were sold in the tender-cum-auction sale during the year under report as against 716 sold during 2011-12. ****** - 35 - Annual Administration Report 2012 - 2013

CHAPTER-7 FINANCE

7.0 The financial results of the working of the Corporation and the salient features of the Financial Management during the year 2012-13 are detailed in the following paragraphs.

7.1 CAPITAL STRUCTURE: The Capital contribution of the Corporation consists of Contribution from the participating Governments viz., the State and Central Government. In order to provide more Transport and Infrastructure Facility to the Commuters, Funds have been raised from the Commercial Banks for purchase of Buses. The Capital Investment of the Corporation is as shown in Table-25.

TABLE – 25 (Rs.in Lakh) With- Position Additions Position Sl % to drawal % to as on during as on No Source total during total 31-03-2012 2012-13 31-03-2013 2012-13 1 State Govt.:- a). Cap. Contr. 0.00 0.00 0.00 0.00 0.00 0.00 b). Equity Capital 24278.94 12.90 0.00 0.00 24278.94 11.65 2 Central Govt.:- a). Cap. Contr. 100.00 0.05 0.00 0.00 100.00 0.05 b). Equity Capital 4809.76 2.55 0.00 0.00 4809.76 2.31 3 JnNURM+SDP+SUTP (contribution from 3706.48 1.97 3582.53 4746.73 2542.28 1.22 State and Central) 4 Inter. Resources 77691.82 41.28 5425.48 0.00 83117.30 39.87 (Depn. Reserve) 5 From Revenue 54137.35 28.76 15391.00 0.00 69528.35 33.35

6 Loans:- a). Comm.Banks 22340.00 11.87 5500.00 5364.00 22476.00 10.78 b). KUIDFC 1161.48 0.62 500.00 61.48 1600.00 0.77

Total 188225.83 100.00 30399.01 10172.21 208452.63 100.00

7.2 CAPITAL RECEIPT: The Capital Investment of the Corporation increased from Rs. 188225.83 lakh as on 31-03-2012 to Rs.208452.63 lakh with an addition of Rs.20226.80 lakh as on 31-03-2013.

As such the Capital Structure of KSRTC stood at Rs.208452.63 lakh as at the end of 31-03-2013. The source of Capital Investment and the transactions during the year are detailed in Table-25. Of the total investment as on 31-03-2013, the contributions and the equity from the participant Governments represented 15.23%, (which includes contribution amount of Rs.2542.28 lakh from State and Central Govt. under JnNURM+SDP+SUTP schemes), while the amount financed internally represented 73.22%, and loans constituted 11.55 %.

- 36 - Annual Administration Report 2012 - 2013

7.3 CAPITAL EXPENDITURE: The composition of gross Capital Expenditure on fixed assets as at the end of the year under report, with net additions during the financial year is shown in Table-26.

TABLE- 26 (Rs.in Lakh) On a/c Gross of Position addition On a/c of Value tr.from Position as on % to including tr.to assets Sl Item of of Written one as on % to 31-03- total tr. from adjust. No Assets assets off category 31-03- total 2012 one a/c on sold to 2013 category reconcillation other to other

1 Land 3444.16 1.83 289.92 0.00 186.52 0.00 0.00 3547.56 1.70 Bldg. (including 2 38378.34 20.39 15418.90 0.00 3964.88 0.00 6732.88 43099.48 20.68 those in progress ) Passenger 3 130619.26 69.39 40449.55 197.53 1329.60 6847.93 17729.36 144964.39 69.54 Buses Dept. 4 1230.02 0.65 8.55 0.00 0.00 30.60 0.00 1207.97 0.58 Vehicles Plant & 5 7915.62 4.21 802.85 0.00 46.43 20.08 0.00 8651..96 4.15 Mach. Furniture 6 & other 916.40 0.49 71.76 0.00 0.00 0.00 0.00 988.16 0.47 equipments

JnNURM 7 5063.15 2.69 283.53 0.00 553.60 0.00 0.00 4793.08 2.30 assets CWIP- 8 658.88 0.35 541.15 0.00 0.00 0.00 0.00 1200.03 0.58 ITS/IES Total 188225.83 100.00 57866.21 197.53 6081.03 6898.61 24462.24 208452.63 100.00

With a net addition of Rs.20226.80 lakh to the fixed assets during the year 2012-13, cumulative expenditure on fixed assets rose from Rs. 188225.83 lakh to Rs.208452.63 lakh as on 31-03-2013. Out of the total expenditure of Rs. 208452.63 lakh the total investments on passenger vehicles was to the extent of Rs.144964.39 lakh and constituted 69.54% of the total investments and Rs.46647.04 lakh (22.38%) on land and buildings while the balance of Rs.16841.20 lakh (8.08%) comprised other assets such as plant and machinery, furniture and other equipments including domestic vehicles, JnNURM assets and CWIP- ITS/IES

7.4 REVENUE RECEIPT: The gross revenue turnover which was in the order of Rs. 231863.54 lakh during 2011-12 has been increased to Rs.259233.02 lakh during 2012-13 representing an increase of 11.80% or Rs.27369.48 lakh. The detailed analysis of revenue receipts is given in Table-27.

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TABLE- 27

Ps. per Amount (Rs.in lakh) % age to total Sl effective km Particulars No 2011-12 2012-13 2011-12 2012-13 2011-12 2012-13

A Traffic revenue 1 Passenger fare 194198.40 210956.20 83.75 81.38 2101.13 2240.49 2.Passenger luggage 1627.07 2127.03 0.70 0.82 17.61 22.59 3.Contract services 5677.15 7526.41 2.45 2.90 61.42 79.94 4.Rev.from travel concession 9745.50 10991.05 4.20 4.24 105.44 116.73 5.Fines collected 62.13 61.25 0.03 0.02 0.67 0.65 6.Postal mail service 40.18 44.75 0.02 0.02 0.44 0.48

Total – A 211350.43 231706.69 91.15 89.38 2286.71 2460.88

B Other revenue : 1.Advertisement 119.20 169.70 0.05 0.07 1.29 1.81 2.Non tr. revenue 3716.01 6283.90 1.60 2.42 40.20 66.74 3.Commercial 2546.87 2745.48 1.10 1.06 27.56 29.16 establishment 4.Financial income 39.97 37.16 0.02 0.01 0.43 0.39 5.From sale of scrap 1912.62 2019.97 0.83 0.78 20.69 21.45 6.Sale of land 734.45 0.00 0.32 0.00 7.95 0.00 6. From subsidy 11348.93 16010.70 4.89 6.18 122.79 170.04

Total B 20418.05 27266.91 8.81 10.52 220.91 289.59

C Net prior period adj. (+) 95.06 (+) 259.40 0.00 0.10 1.03 2.75

D Gross Revenue(A+B+C) 231863.54 259233.00 100.00 100.00 2508.65 2753.22

Of the total gross revenue Rs. 259233.00 lakh realised during the year under report, Rs.231706.69 lakh constituting to 89.38 % of the total receipts represents Traffic Revenue and Rs.27266.91 lakh constituting 10.52 % represents miscellaneous receipts. The Corporation has received a subsidy of Rs.16010.70 lakh from the State Government during 2012-13 towards concessions extended to various category of the commuters. The rate of gross earnings per effective Km during the year 2012-13 is 2753.22 paise, while the EPKM realised from traffic revenue is 2460.88paise

7.5 WORKING EXPENDITURE: The total Expenditure during the year 2012-13 was Rs.259058.80 lakh as against Rs. 229922.13 lakh during 2011-12 indicating an increase of Rs.29136.67 lakh or 12.67 %

An analysis of the total working expenses under major heads both in actuals and in terms of rate per km. with percentage break-up is furnished in Table-28.

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TABLE – 28

Amount (Rs.in lakh) % to total Ps. per eff. Km. Sl. Particulars No 2011-12 2012-13 2011-12 2012-13 2011-12 2012-13 Staff:- A 1). Traffic 44801.75 53074.67 19.49 20.49 484.73 563.69

2). Work Shops & Maintenance 7951.05 8967.87 3.46 3.46 86.03 95.24

3) .Others 5755.82 10863.49 2.50 4.19 62.28 115.38

4). P. F. Welfare Etc. 11837.36 14062.49 5.15 5.43 128.07 149.35

Total –A 70345.98 86968.52 30.60 33.57 761.11 923.66

B 1). Fuel (Diesel) 89373.83 99622.16 38.87 38.46 966.98 1058.05

2). Lubricants 1332.11 1632.14 0.58 0.63 14.41 17.33

3). Auto spare parts 5886.88 5786.52 2.56 2.23 63.70 61.46

4). Tyres and tubes 9572.37 9686.82 4.16 3.74 103.57 102.88

5). Batteries and electrical items 339.15 352.65 0.15 0.14 3.67 3.75

6). Other consumables 2170.28 1916.14 0.95 0.74 23.48 20.35

7). Reconditioning 2604.54 3065.42 1.13 1.18 28.18 32.56

8. Taxes:- a). M V Tax 11567.87 12683.84 5.03 4.90 125.16 134.71 b). Other Taxes on Vehicles 114.87 129.63 0.05 0.05 1.24 1.38

Total taxes (a to b) 11682.74 12813.47 5.08 4.95 126.40 136.09 9. Interest

a). To Central Govt. 0.00 0.00 0.00 0.00 0.00 0.00

b). To State Govt. 0.00 0.00 0.00 0.00 0.00 0.00

c). On borrowings 1932.96 2256.68 0.84 0.87 20.92 23.97

1932.96 2256.68 0.84 0.87 20.92 23.97 Total (a to c)

10. Depreciation

a). On Vehicles 19315.73 19501.73 8.40 7.53 208.99 207.12

b). On other assets 1676.96 1797.62 0.73 0.69 18.14 19.09

Total (a to b) 20992.69 21299.35 9.13 8.22 227.13 226.21

Total B. 145887.55 158431.35 63.45 61.16 1578.43 1682.64

C Miscellaneous and Others 13688.60 13658.93 5.95 5.27 148.10 145.07

D Hired Vehicle charges 0.00 0.00 0.00 0.00 0.00 0.00

GRAND TOTAL (A+B+C+D) 229922.13 259058.80 100.00 100.00 2487.65 2751.37

The operating expenditure includes all items of revenue expenditure and also capital charges like depreciation, interest on capital and loans.

- 39 - Annual Administration Report 2012 - 2013

7.6 WORKING RESULTS:- The Financial Results of the working of the Corporation and financial ratios indicating the trends in productivity of investment during the year 2012-13 with comparative figures for the previous year are given in Table-29. TABLE -29

Sl Particulars 2011-12 2012-13 No

1 Capital employed ( Mean – Rs. in lakh) 68349.00 68595.50

Revenue turnover (Gross) 2 a). Rs. in lakh 231863.54 259233.00 b). Ratio to mean capital 3.39 3.77

Total expenditure 3 a). Rs. in lakh. 229922.13 259058.80 b). As % age to Revenue 99.16 99.93

Net profit/loss before Income Tax 4 a). Rs. in lakh. 1941.41 174.20 b). As % age to mean Capital Employed 2.84 0.25 Return on Capital (Net Profit + Int.charges) 5 a). Rs. in lakh. 3874.37 2430.88 b). % age return on Mean Capital 5.67 3.54

The revenue turnover ratio has been increased to 3.77 during 2012-13 from 3.39 of 2011-12. The expense ratio increased to 99.93 during 2012-13 from 99.16 of 2011-12. Net profit earned during the current year is Rs.174.20 lakh as against the profit of Rs. 1941.41 lakh during 2011-12.

7.7 FUNDS AND RESERVES: The position pertaining to various internal funds and reserves of the Corporation during the year 2012-13 is furnished in Table-30.

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Table – 30

Additions Deductions Opening Closing

Sl balance On a/c of On a/c On a/c of balance Description of No. as on During tr.from of written tr. from as on Fund 01-04-2012 2012-13 one cat. off assets/ one ctg. 31-03-2013 to other debits to another

1 Depreciation 97217.33 21299.35 0.17 6852.32 0.13 111664.40

Insurance Fund for 2 Vehicles (third party 20.00 2549.35 0.00 2549.35 0.00 20.00 risk only) Insurance Fund for

3 other Assets 4300.13 755.73 0.00 0.00 4939.53 116.33 (including Vehicles) Insurance Fund for freight surcharges for 4 40.57 0.00 0.00 0.00 0.00 40.57 risk in carriage of Parcels and Goods.

KSRTC Employees 5 Welfare & Passenger 1315.73 537.72 0.00 563.96 0.00 1289.49 Amenities Fund

Special Development 6 2000.00 0.00 3733.40 0.00 440.88 plan (SDP Grants) 2174.28

JnNURM Grants for 7 347.50 48.95 0.00 6.76 0.00 389.69 Buildings

JnNURM Grants for 8 0.13 546.84 0.00 546.97 0.00 0.00 Rolling stock

JnNURM Grants for 9 1019.57 441.14 0.00 0.00 0.00 1460.71 ITS/IES CFA Solar plan 10 165.00 545.60 0.00 459.60 0.00 251.00 Grants Total 106600.24 28724.68 0.17 14828.69 0.13 120496.27

The total internal fund balance as on 31-03-2013 is Rs.120496.27 lakh. The total addition during the year to the various funds amounted to Rs.28724.68 lakh and the withdrawals on account of written off assets/debits to the extent of Rs.14828.69 lakh. The Corporation has utilised Rs.105667.45 lakh from the Fund towards Capital expenditure programme and repayment of long-term loans.

The balance shown against various funds in Table-30 are exclusive of the amount withdrawn as internal resources for the purpose of capital expenditure and repayment of Loans. The details of the funds so utilized up to 31.03.2013 are shown in Table-31.

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TABLE – 31 (Rs.in Lakh)

Opening Withdra- Closing Additions Sl. balance wals balance Funds utilized during No as on during as on 2012-13 01-04-2012 2012-13 31-03-2013

Depreciation Fund for Capital 1 77691.82 5425.48 0.00 83117.30 Expenditure and repayment of Loans 2 Betterment Fund 0.00 0.00 0.00 0.00 Vehicle replacement reserve for Capital 3 0.00 0.00 0.00 0.00 Expenditure KSRTC Employees Welfare & 4 1315.73 537.72 563.96 1289.49 Passenger Amenity Fund Development rebate reserve and 5 0.00 0.00 0.00 0.00 utilized for Capital Total 79007.55 5963.20 563.96 84406.79

Category wise pay scale in force as on 31-03-2013 and rate of Annual contribution and amount of revenue expenditure of depreciation on movable and immovable property is shown in schedule–E and schedule–F respectively. Balance sheet as on 31st March 2013, Accounting policies, profit and Loss account for the year ended 31st March 2013, Net revenue appropriation account for the year ended 31st March 2013 and the details of Capital expenditure for the year 2012-13 are shown in Appendix 9,10,11,12 and 13 respectively.

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- 42 - Annual Administration Report 2012 - 2013

CHAPTER-8 CIVIL ENGINEERING

8.1 LAND VALUE: In the revised Budget Estimates for the year 2012-13, Rs.200.00 lakh has been earmarked for purchase of Land. 37.00 acres of Land has been purchased at the cost of Rs. 1044.00 lakh at different places. The extent of total Land held by the Corporation including KIMCO as on 31-3-2013 was 1186.00 acres and its book value as per accounts is Rs.3547.56 lakh.

8.2 PROGRESS OF CIVIL WORKS: In the revised Budget Estimates 2012-13 for Capital Expenditure on Buildings has been estimated at and provided Rs. 6300.00 lakh. This includes Rs. 20.00 crore released by the Govt. of Karnataka during 2012-13 towards development of Transport Infrastructure Facilities to the commuters on the recommendations of Dr. Nanjundappa Report under the SDP scheme. During the year the Corporation by utilizing its Internal Resources and grants released by the Government under SDP scheme has takenup 171 works (including 96 new works) at an approximate cost of Rs. 17515.53 lakh and spent Rs. 6081.36 lakh. The works takenup under these two Capital Expenditure heads separately are detailed below in the following paragraphs and the break-up of the committed works and the progress of expenditure during the year under report is furnished in Table-32. The cumulative expenditure on Buildings including the works in progress was Rs.50779.60. lakh as on 31-03-2013. a) Under SDP scheme 38 works have been taken up and out of which 14 works have been completed and the remaining 24 works are under progress. The Expenditure incurred as on 31-03-2013 under this scheme during the year is Rs.1567.15 lakh. b) By utilizing the Internal Resources of the Corporation, it has taken up 133 works during the year under report,out of which 66 works have been completed and the remaining 46 works are under progress. The Expenditure incurred as on 31-03-2013 under this Head during the year is Rs.4514.21 lakh.

TABLE- 32

Estimated Expenditure Actual Expenditure Sl. Particulars No. No. of Cost No. of Cost works (Rs. in lakh) works (Rs. in lakh) 1 Depot 7 1597.72 6 794.53 2 Bus Station 11 9135.10 11 1979.48 3 DWS 1 475.00 1 205.90 Upgradation of Bus 3 14 1813.80 14 1041.53 Stations 4 Upgradation of Bus Depots 8 1283.90 8 1082.88 Upgradation of DWS 1 121.00 1 0.00 5 Misc. works 129 3089.01 109 977.04 Total 171 17515.53 150 6081.36

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KSRTC has taken up construction of State-of-theArt bus station at Peenya Bangalore at a cost of Rs.36.00 crore. Sixteen bays have been proposed to accommodate parking of 1600 buses in the bus station. Further action is under progress to provide modern passenger amenities like dust proof parking area, sanitary block, seating arrangements, commercial facilities, park and ride facilities and different mode of transport facilities under one roof.

8.3 TEMPORARY WORKS, REPAIRS AND MAINTENANCE : Apart from the permanent works of Capital in nature, number of semi-permanent, temporary, other repairs and maintenance works have also been taken up during the year under report. The expenditure incurred on such temporary, repairs and maintenance works during the year amounted to Rs.900.00 lakh.

8.5 ACTION PLAN FOR THE YEAR 2013-14 It is contemplated to spend Rs.5200.00 lakh including purchase of Land and various committed works like construction of Depots, Bus Stations, Divisional Offices, Divisional Workshops and other miscellaneous works in the Action Plan for the year 2013-14. It is expected release of Rs. 1500.00 lakh Budget Grants from the State Government for various civil works under SDP scheme.

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- 56 - Annual Administration Report 2012 - 2013

CHAPTER-9 LABOUR

9.1 WORKERS PARTICIPATION IN MANAGEMENT : In pursuance of the policy of the Government regarding workers participation in management, particularly at shop floor level, the Corporation has constituted ‘production-cum-grievance’ committee in all the Depots, Divisional Workshops, Regional Workshops and Printing Press. The suggestions made by the employees’ representatives are also considered if it is in the interest of the Corporation. It has also constituted bipartite committees such as the employees P.F. trust, educational assistance fund committee and employee’s death-cum retirement benefit fund committee which invloves employee’s representatives in the committee.

9.2 INDUSTRIAL DISPUTES: Two day’s State wide strike was resorted on 13-9-2012 and 14-9-2012 regarding wage revision. Apart from this , the Industrial relations throughout the year was cordial. During the year 2012-13, the employees The Corporation employees have filed 1425 disputes in different Courts and likewise, 554 cases filed earlier were decided during the year of report.

9.3 PAID HOLIDAYS: The employees covered under the Factories Act and M.T.W. Act are entitled for 5 National and 5 Festival holidays totaling to 10 paid holidays in a calendar year. During the year under report, Rs.7.15 crore has been paid as additional wages to the employees who have worked in lieu of paid holidays.

9.4 GRATUITY: Gratuity is paid in accordance with the KSRTC Gratuity Regulations or in accordance with the provisions of the Payment of Gratuity Act 1972, whichever is beneficial to the employees. The quantum of Gratuity is equal to half month’s pay (Pay + Dearness allowance) for each completed year of service as per the Act. As per the Regulations, the quantum of Gratuity is one month’s basic pay for each completed year of service.

In respect of erstwhile KIMCO employees who have been absorbed in KSRTC, the payment of Gratuity is regulated in accordance with the Payment of Gratuity Act, 1972.

During the year 2012-13, 831 employees including employees who have taken Voluntary Retirement, resigned/dismissed from services and expired have been paid an amount of Rs.36.12 crore as Gratuity.

9.5 EMPLOYEES PROVIDENT FUND SCHEME: The Provident Fund is regulated in accordance with the provisions of Employees Provident Fund and Miscellaneous Provisions Act 1952. Since KSRTC is an exempted Industry from EPF Act 1952, the Fund is managed by a trust consisting of the representatives of the Management and the Labour.

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9.6 CANTEEN: With a view to providing canteen facilities to the employees, the Corporation Board vide Resolution No.6035, dated 27-02-1989, accorded approval for establishing and entrusting running of canteens at the Regional Workshops/Divisional Headquarters and Depots to the Co-operative Societies formed by the employees by extending certain facilities such as free building, actual expenditure towards installation of gas equipment, expenditure towards purchase of furniture, working capital, 80% minimum wages to canteen staff, actual expenditure towards consumption of gas, electricity and water. The similar facilities were extended to the Co-operative canteens already functioning at Kolar, Mysore, Chickballapur, K.G.F and Chintamani. The Canteens at Regional Workshops, Bangalore and Hassan are run by the Corporation. As per CBR No.9113 dtd.26.08.2009, the Annual subsidy has been increased from October 2009 as under:-

Canteen Annual Subsidy

Regional Workshop Bangalore & Hassan From Rs.40,000 to Rs.60,000/-

Mysore and Kolar From Rs.30,000 to Rs.40,000/-

Chkkaballapura From Rs.15,000 to Rs.30,000/-

KGF & Chintamani Depot From Rs.15,000 to Rs.20,000/-

9.7 MEDICAL REIMBURSEMENT AND OTHER MEDICAL FACILITIES: Employees are entitled for Medical reimbursement as per KSRTC Employees (Medical Attendance) Regulations 1970. The Corporation has adopted CGHS ,Non NABH rates for reimbursement of medical expenditures with effect from 01-04-2012, an amount of Rs.9.50 crore has been reimbursed towards the medical claims of employees during the year of report. Family Members and dependent parents are also eligible for reimbursement. Besides, the medical reimbursement facility is also extended to the Trainee employees of the Corporation with effect from 01-04-2012.

Further, with a view to provide better medical facilities, so far 125 well equipped Private Hospitals recognized by the Government at different District Head Quarters, Taluk level including Bangalore Head Quarters and 7 Diagnostic Centers have been recognized by the Corporation.

9.8 COMPENSATION UNDER WORKMEN’S COMPENSATION ACT: Employees’ of the Corporation are entitled for compensation as per the provisions of the Workmen’s Compensation Act. During the year under report, an amount of Rs.52.60 lakh has been paid towards Workmen’s Compensation Amount to the eligible employees.

9.9 FESTIVAL ADVANCE: All Class-III & IV employees and officers are entitled to a Festival Advance of Rs.3000/- once in a calendar year recoverable in ten monthly installments. During the year 2012-13 an amount of Rs.7.01 crore has been paid as Festival advance.

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9.10 SPORTS & CULTURAL ACTIVITIES: Sports and Cultural competitions have been conducted at Central Office level and Divisional level and Rs.4.30 lakh has been spent towards Sports and Cultural Activities during the year of report.

9.11 DEATH-CUM-RETIREMENT BENEFIT FUND: All employees of the Corporation are enrolled as members of this fund by contributing Rs.20/- each per month. Out of Rs.20/- an amount of Rs.7/- is set apart towards death coverage and the balance of Rs.13/- is credited to the employees savings account. In the event of death of an employee while in service, the DRBF Trust pays Rs.5,000/- towards funeral expenses and the balance of his contribution with 8% interest asawell as Rs.25,000/- as lump sum is paid to the dependents of the deceased towards final settlement.

The employees dismissed/ retired/resigned from services are entitled to get their contribution along with 8% interest as per the provisions of this fund.

9.12 EDUCATIONAL ASSISTANCE FUND: Under the aegis of the Educational Assistance Fund, the Industrial Training Institute at Hassan has been functioning for the benefit of the employees’ children providing courses in the following 3 trades.

1 Diesel Mechanic 1 Year

2 Sheet Metal 1 Year

3 Auto Electrician 1 Year

All the trainees of the Institute were paid an amount of Rs.75/- each per month as stipend. The details of Educational Assistance provided to employee’s children are as follows:

1 I.T.I. courses Rs.75/- per month

2 Diploma courses Rs.110/- per month

3 Graduation- BE/BVSC courses Rs.900/-per semester

4 Medical courses & Post-graduate courses Rs.225/- per month

An amount of Rs.8.02 lakh has been paid towards scholarships to 294 students (children of employees/officers) studying in different disciplines.

This educational assistance is extended to only one member of the employee’s family.

9.13 BONUS: The Employees of the Corporation are paid Bonus, as per the provisions of Payment of Bonus act.

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9.14 LABOUR WELFARE MEASURES: 1. Educational Loan: Under the scheme, educational loan upto Rs.1.00 lakh at 9.5% annual interest has been extended to the employees/officers whose children get admission to professional courses viz., BE, MBBS, BDS, BAMS etc. During the year of report, loan of Rs.11.21 lakh has been sanctioned to 24 children of Employees/ Officers.

2. Grant of Cash Award for Merit Students: Under the scheme, the children of Employees/Officers securing 70% and more marks in SSLC, PUC annual examinations and more than 60% marks in Degree examinations have been granted cash awards ranging from Rs.1000/- to Rs.4000/-. During the year of report 977 students have been granted cash awards to the tune of Rs.22.99 lakh.

3. De-addiction Programme: A de-addiction programme under the name WAPPA (Work Place Alcohol Prevention Programme and Activity) has been implemented in KSRTC in the year 1997 to help alcohol addicts to over come the habit. A 40 bed unit for de-addication treatment has been established at KSRTC Jayanagar Hospital, Bangalore. The Corporation spends upto Rs.5000/- to each addicted employee towards the treatment. During the year 2012-13, 126 employees have been treated for alcoholism.

4. Establishment of the Preventive Medicine and Healthy Life Style Clinic: A Preventive Medicine & Healthy Life Style Clinic is functioning at Mysore on 01-07-2006. During the year of report, 519 Employees have under gone health checkup at Mysore clinic.

5. Vima Yojane: Employees Family Welfare Scheme has been implemented in the Corporation from 01-02-2008. This scheme is voluntary and optional. Under the scheme, the dependent of the member Employee who dies while in service, is entitled to get a compensation of Rs. 3.00 lakh. The monthly premium of the scheme is Rs. 150/-out of which the Employee will contribute Rs. 100/- and the Employer Rs.50/-. During the year 2012-13, Rs.3.06 crore has been paid as compensation under the scheme.

6. KSRTC Saurya Prashasti Medal Scheme: Board of Directors of the Corporation has resolved and brought in KSRTC Saurya Prashasti medal Scheme vide resolution No 9129 dated 25-11-2009 to grant cash award upto the maximum of Rs. 20,000 and Gold Medal for meritorious/ exemplary services and sacrifice rendered by the employees while discharging their legitimate duties after examining casewise. During the year 2012-13 there have been no eligible employees to attain Saurya Prashasti Medal.

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7. Wage Revision 2012: KSRTC revises wage revision once in four years. The Basic of the employees as on 31-12-2011 will be enhanced by 10% and was fixed in the revised pay scale effective from 01-01-2012. Due to this the financial burden on all 4 Corporations put together for the next four years is estimated to be at Rs.963.00 crore.

Further, 76.75% of Dearness allowance, the employees entitled as on 01-04 2012 was also merged to their basic of 31-12-2012 and the new Basic was fixed in the revised scale. It is also enhanced the increment rate of the employee’s by 86.75% with effect from 01-01-2013 which involves heavy additional financial burden on the Corporation.

8. Maternity leave: The Maternity benefit leave in KSRTC is enhanced to 180 days as similar to that of State Government. The employees now shall avail 90 days leave before the date of expected delivery and the remaining 90 days of leave after the delivery.

9. Creche Allowance (Child care Allowance): Monthly child care allowance of Rs.500/- to women employees till their kids attains the age of two years was implemented with effect from November 2012.

****

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CHAPTER-10 SECURITY AND VIGILANCE

10.0.0 Security and Vigilance department consist of the following sections: 1.Security 2.Vigilance

10.1.0 SECURITY SECTION:

10.1.1 Main duty of the Security Department is to provide physical security to the property of the Corporation against theft, fire, pilferage and misappropriation etc., by the employees and the outsiders. The security personnel have reported cases of different type relating to theft, misuse and misappropriation of KSRTC property. Comparative figures of the cases reported during the year 2012-13 and 2011-12 are shown in Table-33. TABLE – 33

Number of cases Sl. Nature of cases No. 2012-13 2011-12

1 Theft of KSRTC property 11 19 Misappropriation of KSRTC property: a) Misappropriation by the employees 3 4 other than conductors. 2 b) Misappropriation by the conductors 1 3

4 7 Total 3 Loss or damage to KSRTC property. 196 44

4 Total number of cases (1 to 3) 211 70

5 Total amount involved (Rs.in lakh) 44.98 200.09

10.1.2 The Security staff have also reported other cases wherein employees of the Corporation involved and the details as compared to corresponding period of previous year are shown in Table-34.

TABLE– 34

Sl. Number of cases Nature of cases No. 2012-13 2011-12

1 Assault 14 17

2 Rude behavior 6 11

3 Other miscellaneous cases 46 63

Total number of cases(1to3) 66 91

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10.1.3 The department has ensured proper departmental action against errant employees by initiating disciplinary action. In case of theft and mis-appropriation complaints have been lodged in the jurisdictional police stations against erring employees and offending outsiders for ensuring legal action against them.

10.1.4 ANALYSIS OF WORK DONE BY THE SECURITY PERSONNEL: The Security staff of the operating divisions and Regional Workshops have detected and reported cases of theft, mis-appropriation, loss and damage to the KSRTC property. The details are as under. a) Theft of KSRTC Property: The details of theft cases reported and enquired into during 2012-13 as compared to previous year are furnished in Table-35. TABLE-35

Amount of No. of No. of No. of Year property involved employees outsiders cases (Rs.in lakh) involved involved

2012-13 11 1.08 11 4 2011-12 19 1.43 11 10 b) Misappropriation: (i) Other than conductors : Details of misappropriation cases reported against employees other than conductors in 2012-13 and the related figures of previous year are given in Table-36.

TABLE – 36

Amount involved Year No. of cases (Rs. in lakh)

2012-13 3 1.10 2011-12 4 0.10

(ii) Conductors : Details of misappropriation cases reported against conductors in 2012-13 and the related figures of previous year are given in Table-37. Table-37

Year No. of cases Amount involved (Rs. in lakh )

2012-13 1 0.05

2011-12 3 0.04

- 63 - Annual Administration Report 2012 - 2013 c) Loss or damages to KSRTC Property: 189 cases of loss or damage to KSRTC property due to agitation, strike, fire, etc., involving an amount of Rs.42.58 lakh totaling to Rs.1258.90 lakh (which includes revenue loss of Rs.1213.92 lakh due to Strike and agitation) reported during the year 2012-13 as against 32 cases involving an amount of Rs. 120.51 lakh during the previous year.

10.1.5 FIRE ACCIDENTS: 7 cases of fire accidents have been reported during the year 2012-13 involving loss of property worth of Rs.0.18 lakh as against 12 cases of fire accidents reported involving loss of property worth of Rs.56.17 lakh during 2011-12.

10.1.6 DACOITY/ROBBERY: During 2012-13 no Dacoity/Robbery case have been reported in the Corporation. In 2011-12 a Dacoity/Robbery case has been reported in Bagepalli Depot of Chikkaballapura Division causing loss of Rs.6152/- to the Corporation.

10.2.0 VIGILANCE SECTION: 10.2.1 The Department takes cognizance of the petitions received and information gathered on various acts of omissions and commissions on the part of the officers and officials of KSRTC in their discharge of duties, indulging in corrupt practices etc., and arranges for proper enquiries. 341 petitions of all types have been received during the year 2012-13. Out of them 341 petitions have been referred for enquiry. 30 petitions have been forwarded to NWKRTC, 57 petitions to NEKRTC and 12 petitions to BMTC for action at their end. In 120 cases, enquiry reports have been sent to various disciplinary authorities for initiating action against the employees. 127 enquiry reports have been closed. 94 petitions are pending with Dy Chief Security & Vigilance Officers/Security & Vigilance Officers/ Divisional Security Inspectors of various divisions at enquiry stage.

The monitoring work at Central Control Room at Central Office with the objective of receiving and managing information on various issues which affect the bus operations viz., Accidents, Breakdowns, Union activities, Strikes, Agitations, dharna’s survivellance system at Kempegowda Bus Station and Mysore City Bus Station have been connected to Central Control Room by making use of high end network technology for effective monitoring of the activities at these bus station round the clock has been continued.

10.3.0 LINE CHECKING :

10.3.1 Line Checking staff and the Security & Vigilance staff have detected and reported cases of pilferage by crew during their line checking duties. Emphasis has been laid to check pilfer-prone conductors and drivers. The details are as shown in Table – 38.

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TABLE – 38

No. of No. of Pilferage amount Penalty pilferage Passengers Year buses involved imposed cases penalized checked (Rs. in lakh) (Rs. in lakh) detected

2012-13 687669 75817 12.70 96.37 107562 2011-12 735705 76803 12.99 91.96 104052

10.4.0 PREVENTIVE CHECKS: Preventive checks have been conducted to ensure correctness of supply of HSD and its proper accountal. The details of preventive checks made as compared to previous year are as under

Sl. Particulars 2012-13 2011-12 No.

1 Checks on underground HSD tank 696 802 2 Checks on IOC tankers enroute 248 283

10.5.0 DETECTION OF CASES OF ALCOHOL CONSUMPTION: In order to ensure road safety and to avoid accidents, a scheme of identification of alcoholics and their treatment has been started. The Security staff are supplied with Breath Analysers to detect consumption of alcoholic drinks by the employees while on duty. A programme of De-addiction called “Work Place Alcohol, Prevention Programme and Activities (WAPPA)” has been continued during the year under review. Regular and extensive checkings were conducted by the Security staff. In all 14751 Checks on employees were made with Breath analyser. 45 cases of drunken while on duty were detected and the employees were sent to De-addiction centers to undergo the treatment to bring such employees to the main stream.

10.6.0 ACCIDENTS MVC INVESTIGATIONS: Security & Vigilance Department has taken up investigations of genuineness of the claims made by the petitioners in MVC cases and as per Circular No.182 dt.15-5-2005 security officials are visiting fatal accident spot and are conducting investigation to know the causes of accidents. Investigation reports have been received in 216 Fatal accident cases during 2012-13 and action on the guilty drivers is under progress by the concerned disciplinary authorities.

10.7.0 ACTIONS ON THE REPORTS OF SECURITY & VIGILANCE STAFF: The Department had referred the reports submitted by Security & Vigilance personnel to the Competent Disciplinary Authorities for initiation of disciplinary action against the defaulters. The disposal particulars of the cases referred to various disciplinary authorities during the year 2012-13 are as follows;

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a) Dismissal 06 b) Termination/removal 04 c) Pay reduction 286 d) Recovery from pay 662 e) Postponement of increment 55 f) Censure 77 g) Fine 26 h) Exoneration 20 i) Reverted to lower post 01

10.8.0 SUO-MOTO ENQURIES: In view of repeated allegations/Complaints received from various corner regarding the corrupt activities at Depot/Division level. A special drive was conducted on 12 various points and 114 enquiry reports have been sent to the concerned disciplinary authorities for initiating suitable disciplinary action against the erred employees/Officers.

10.9.0 AWARDS: In all 41 employees/officers of Security & Vigilance Department have been sanctioned reward amounting to Rs.18550/- in appreciation of their initiative and good work in detecting various cases of theft, pilferage etc., during 2012-13.

*****

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CHAPTER-11 ENVIRONMENT INITIATIVES

Environmental Initiatives undertaken by the Corporation during the year 2012-13 are detailed below.

11.0 Afforestation: It has given the targets to carry out the Afforestation activity in all the units. Afforestation programme is in place and 3650 saplings have been planted at Bus Station/Depot/Divisional Office/Workshop areas of the Corporation.

11.1 Smoke Emission Checks: The Corporation has continued the programme of routine/surprise Smoke Emission Checks covering the entire Fleet at regular intervals. Totally 83200 Vehicles have been checked for Smoke Emission levels (as shown below graphically) during the year under report and out of which 121 (0.145%) Buses found slightly above the limit. These Buses have been corrected and put back to operation.

The limit of smoke level of heavy duty diesel Vehicles being 65 Hartridge, no Vehicle above the norm is allowed to operate. All the Vehicles have been tested for Emission level and a PUC (Pollution Under Control) sticker for the Emission Under Control is displayed on the Vehicles. A reward of Rs: 1000/- to a person identifying the operation of Vehicle with black smoke is in force. Smoke meters have been provided to all the Depots.

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SMOKE EMISSION 8000 7158 7152 7034 6972 6955 7006 7086 6852 7010 7000 6547 6587 6589 6000 5000 4000 3000 Series1 Series2 2000 1000 0 Apr- May- Jun- Jul - Aug- Sep- Oct- Nov- Dec- Jan- Feb- Mar- 11 11 11 11 11 11 11 11 11 12 12 12

11.2. Surprise Emmission Checks: As many as 8130 Buses have been checked surprisingly at major Bus Stations of the Corporation and out of which 101Buses were found above the norms (> 65 Hardridge units)

Surprise Emission Checks No of Vehicles checked Vehicles above limts

4500 4069 4000 3500 3211

3000 2500

2000 1500 850 1000 500 0 57 44 0 12-Ap r July-Aug-12 Nov-Dec-12

11.3. Testing OF HSD: As many as 1499 HSD samples collected from various depots of the Corporation have been checked for the quality of the fuel supplied. Samples of HSD, Ethanol blended diesel, Ethanol, Bio Diesel samples are tested. The following points are tested in HSD samples. a) Flash point. b) ASTM density at 15 0 C Kg/m3. c) Kinematic Viscosity at 40 0 C CST. d) Distillation 90% volume recovery at 366 0 C IBP C.

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Period

Fuel quality tests are carried out on regularly, an average of 150 samples tested every month. The oil companies will be alerted for variations observed in the quality of fuel. Alternate fuel like Ethanol and Bio Diesel is tested for IS standards.

11.4. Rain Water Harvesting: Rain Water Harvesting has been implemented at some of the Depot/Bus stations/ Divisions of KSRTC. Further the Corporation has taken a decision to implement rain water unit to all the existing buildings in a phased manner and all the new upcoming constructions will be with Rain Water Harvesting system.

11.5 Water softeners Test : Quality of Water from sources like bore well, open well and other sources of all the depots of KSRTC were tested and based on the value of hardness, fluoride, PH and chloride results. Softeners are being provided where ever the Quality of Water is poor/bad.

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11.6. Water Recycling Plant: Water Recycling Plants were installed for reuse of water for bus wash to 28 Depots of KSRTC and the remaining 46 Depot is under progress.

11.7. Bio-Diesel/Alternate Fuels: Alternate Fuel trials with Bio-Diesel in the ratio of 90:10 have been completed with excellent results. Totally 5 Depots are identified in the first phase of implementation using bio diesel in the ratio of 10% (B10).

Sl No. of Division Depots No. of Buses No Depots

Mandya 1 Mandya 2 83 Maddur

Chikkaballapura 2 Chikkaballapura Chintamani 3 166 Doddaballapura

Total 5 249

11.8. Diesel Ethanol Blend: Ethanol is Blended with Diesel at (7.7% Ethanol + 0.5% Solubilizer + 91.8% Diesel). Totally 21 depots of KSRTC are commissioned for blending of Ethonol diesel.

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11.9. Solar Lighting System: 47 numbers of 2 KW and 126 numbers of 300W Solar lights have been installed in the various rural bus stations and depots of KSRTC under MNRE funded project. Energy Audit is carried out at Depots, Divisional Workshop and Central Office for conservation and optimization of energy conservation.

11.10. Disposal of Waste: A scientific method has been adopted for disposal of Hazardous waste like used lubricants, scrap batteries besides disposal of tyres, automobile scrap etc. Returns are filed to the KSPCB on regular basis.

11.11 ISO 14001 / OHSAS 18001 / ISO 9001: OHSAS-18001: 2007 certification has been obtained for Central Offices and ISO 9001/2008 and ISO 14001: 2004 for Regional work shop. Periodic audit for the certification is carried .

11.12. Seminars and Conferences: Conferences have been organized every year for the World Environment Day. Upgradation of skill on new technologies is in continuous process and the world Environment Day was celebrated on 5th of june 2012 by planting of saplings in majority of the units.

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11.13. Innovative Projects: The Environment friendly Phenol Bonded Densified Compressed Bamboo Mat Boards as per IS 13958: 1994 being used as bus flooring which is much superior and better than the conventional compressed ply boards in respect of strength, longer durability, better dimensional stability and fuel efficiency.

Diesel Particulate Filters for Ethanol dozed vehicles of Mysore City to reduce the smoke emission.

Flame Arrestors for Ethanol dozed vehicles of Mysore City to ensure safety.

*****

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CHAPTER-12 INFORMATION TECHONOLOGY

12.0 KSRTC has adopted Information Technology in its day-to-day operations and brought every staff under the Information Technology net. KSRTC is the leading State Transport Undertaking in the country to adopt Information and Communications Technology in its Administrative and operational processes. For its IT-enabled projects, KSRTC has received applause and many S.T.Us are following KSRTC’s IT way. KSRTC has been leveraging on Information Technology in its various progressive projects and the details of developments made during the year under report is given below.

12.1 Any Where Any Time Advance Reservation (AWATAR): Karnataka State Road Transport Corporation has launched its “Any where Any Time Advance Reservation” system during April 2006. AWATAR is web based passenger seat reservation system developed for KSRTC reservation system. AWATAR passenger reservation system facilitates online booking of passenger seats through- KSRTC counters, franchisee counters, Bangalore One counters, via-flightraja counters(B2B and B2C), integration with redbus, Abhibus, busindia.com for the online booking, mobile booking and e-booking by individuals. Tickets can be booked 30 days in advance including return journey tickets from selected destinations. Popularized the Paperless ticketing, e-ticket Passenger can now travel in the bus by showing SMS delivered to them on confirmation of the tickets booked, contributing for green revolution.

12.2 Prayanothsava - rewarding frequent commuters: To reward the frequent traveler “Prayanothsava- Travel More Save More” scheme is introduced, which offers 30% discount for the 4th travel with KSRTC. For the benefit of commuters to avoid the weekend rush KSRTC has introduced “Prayanothsava-beat the weekend rush” scheme, which offers 10% discount on ticket fare for the Commuters who travel from Tuesday to Thursday. The offer is initiated for honoring frequent commuters through this friendly measure.

12.3 AWATAR Upgradation Increase in the Coverage of AWATAR: To support more number of concurrent users, AWATAR application is upgraded from 500 concurrent users to 3000 concurrent users, scalable upto 5000 concurrent users on demand. The franchisee counters increased from 693 to the current 734. The registered e-booking users have also rose to 25 lakhs as on date compared to 20 lakh earlier year.

12.4 Net banking Facility for the ticket booking: KSRTC offered payment mode option through Net/Internet Banking for the online users to reserve a ticket in a convenient way, which gives complete control over bank accounts online. The Net banking gives more comfortable, convenience, flexibility to book a ticket anywhere, anytime. Since all payments details are recorded, no additional effort is required keeping track of payments. It is fast and saves valuable time. Around 50 banks are enabled including all the state banks, have been included for net banking facility.

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12.5 Additional Payment gateway enabled for booking: In KSRTC booking payment mode, passenger can use Debit card with VISA/ Master logo provided that bank has enabled debit cards for transactions and also can use credit card issued by any bank in India with VISA/Master. Ticket can be booked through any of the banks payment gateway viz., ICICI, Axis bank or Central Bank of India.

12.6 SAKAL Implementation: As per Karnataka Guarantee of Services to Citizen’s Act, 2011, all the services related to KSRTC viz., Issue of bus passes to school children, Accident Relief Fund, Issue of bus passes to Physically challenged, Issue of free bus passes to freedom fighters, Issue of Free bus pass to blind person, Issue of Rs. 2000/- worth of Free Bus Coupons to wifes/widows of Freedom Fighters are implemented under SAKAL portal. Information Technology Department has provided all the technical support towards Implementation of SAKAL.

12.7 AWATAR performance:

12.8 Depot Computerisation System (DCS) (Progress report for 2012-13): • Training has been provided to all staff working in Depots & Divisions towards DCS implementation & maintenance. • A Descriptive DCS implementations Manual has been prepared and circulated to all Depots & Divisions for smooth implementation and maintenance of DCS Modules. • All the Modules of DCS have been installed at all Depots. Computerised Fuel Module to capture all the Fuel transaction of Depots has been rolled out in all Depots. • It has provided required I T infrastructure to all the 3 new depots viz., Udupi, • Challekere & Tumkur commissioned during the year.

12.9 Bluetooth enabled ETMs: Action has been taken to supply Bluetooth enabled ETMs to all the Depots which helps in transferring ticket data online to the Central Server. Replaced the 6-7 years old ETMs with new Bluetooth enabled ETMs.

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1210 Recruitment: • I T department has coordinated for online application development and receipt of applications from candidates applying for various posts including Officers & Supervisors through www.ksrtcjobs.com • During the year 2012-2013 I T department has coordinated for the recruitment of Malies and Helpers. • I T department has coordinated for smooth running of recruitment process by establishing & maintaining Automated Driving Track at Hassan and Bangalore for the selection of Drivers & Driver-cum-Conductors. • I T department has developed an exclusive software in-housefor counselling of selected Drivers and Driver-cum-Conductors which helps in opting for their choice of Depot’s & Divisions. This transparent process received lot of applause from the public and candidates.

*****

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CHAPTER-13 GENERAL

13.1.0. PRINTING PRESS: The KST Press at Bangalore is functioning as an independent unit attached to Central Office during the year under report. As at the end of the year, the Press had a staff strength of 87 employees.

13.1.1. PRODUCTION : The item wise production details during the period under report i.e., 2012-13 as compared with those of previous year are furnished below in Table-39.

TABLE – 39 (Rs.in Lakh) Sl. Items 2012-13 2011-12 No 1 Loose Forms 249.70 216.95

2 Pads 0.54 0.50

3 Books, registers and others 7.36 3.20

4 Ticket books 90.19 89.54

Ticket and luggage books supplied to other 5 88.50 89.50 divisions/Corporations.

6 Luggage books 0.11 0.09

Total 436.40 399.78

13.1.2. VALUE OF TICKET BOOKS SUPPLIED: The conversion value of Ticket Books of various denomination supplied to operating units of the Corporation during 2012-13 was Rs.1.31 crore as against Rs.1.33 crore of last year.

13.1.3. ADDITIONAL WORKS UNDERTAKEN: During the period under report, the printing and supply of stationeries like Audit Reports, Board Meeting Notices, Annual Administration Report, Visiting Cards, Invitation Cards, Letter heads, Monthly Passes, Scribbling Pads, Index Sheet forms, Board Meeting Vokalath Forms, Enquiry Notices, New Year Greeting Cards and Ticket books for Kadamba Transport Corporation (Goa) have been takenup.

13.1.4. REVENUE EARNED BY DOING OTHER ORGANISATION JOBS: During the year under report KST press has taken up the printing work of other Transport Undertakings such as NWKRTC, NEKRTC and BMTC. It has also takenup the work of Kadamba Transport Corporation (Goa) and British Library earned an amount of Rs.384.52 lakh. The details are shown in Table-40.

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TABLE – 40 (Rs.in Lakh) Revenue Revenue earned Sl. earned by Organisation by supplying Total No. supplying stationeries tickets

1 B.M.T.C. 127.87 108.86 236.73

2 N.E.K.R.T.C. 1.54 51.98 53.52

3 N.W.K.R.T.C. 0.99 86.51 87.50

Total 130.40 247.35 377.75 Supply of tickets & stationery items for Kadamba Transport 4 6.77 Corporation and British library Total (1 to 4) 384.52

13.1.5. SCRAPPING OF PLANT & MACHINERIES: During the year 2012-13 an amount of Rs. 63400/- have been earned by selling the scrapped machinery

13.1.6 DETAILS OF RAW METERIALS PURCHASED & CONSUMED: The details of raw materials purchased and consumed during the year 2012-13 compared to previous year are as under.

Sl. Description 2012-13 2011-12 No. Paper used for printing of tickets in self driven rotary & 1 141782 kg. 182607 kg. letter press ticket machines. 2 Paper used for printing of stationery . 254486 kg. 202460.50 kg.

Total 396268kg. 385067 kg. Expenditure incurred on purchase of Raw materials like 3 Ink, Paper, Nylo plate, Spare parts, ETM reels, computer Rs.543.07 lakh Rs.474.57 lakh stationery, pay slips, advance reservation tickets etc.

13.2.0. LAW: The Corporation has 8400 cases pending before various Courts as on 31-03-2013. These cases have been pending from the level of Trial Courts, High Court and Supreme Court. The Trial Court cases are dealt at Divisional level by the Law Officers/Assistant Law Officers working at the Divisional level by coordinating with the Panel Advocates. Appeals, Writ Petitions and cases before Supreme Court are dealt at the Law Department at Central office level. The above cases comprise of Labour Court cases, Motor Vehicle Claim cases, Workmen’s Compensation, Gratuity, Consumer and Commercial cases original suits etc.

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M.V.C cases pending before the MACTs : As on 31-03-2012, 3761 MVC cases were pending before various MACTs. During the year under report 1496 cases were received, 1623+34* cases have been disposed off, and out of which 482 cases are decided in favour of the Corporation and 1141against the Corporation. The Divisionwise details are furnished in Table - 41. TABLE- 41

Pending Received Disposed during the year Pending as Division as on during the on 31-03-12 year For Against Total 31-03-13 Bangalore Central 462 149 61 110 171+34* 406

Ramanagara 306 166 42 106 148 324

Tumkur 305 30 2 87 89 246

Kolar 223 124 8 57 65 282

Chikkaballapura 246 104 29 77 106 244

Mysore city transport 192 35 29 63 92 135

Mysore Rural 149 100 10 65 75 174

Mandya 203 77 10 28 38 242

Chamarajanagar 155 100 28 63 91 164

Hassan 313 141 67 136 203 251

Chikka magalore 335 186 62 129 191 330

Mangalore 345 97 88 86 174 268

Putur 218 45 15 56 71 192

Davangere 309 142 31 78 109 342

Total 3761 1496 482 1141 1623+34* 3600 *Total Cases transferred

Matters pending before the Labour Courts/Industrial Tribunal : 2330 cases were pending as on 31-03-2011 and during year 973 cases were received. 415 Labour Court cases are decided in favour of KSRTC as against 775+12* disposals during the year. The Divisionwise details are furnished in Table - 42.

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TABLE- 42

Pending as Received Disposed during the year Pending Division on during the as on 31-03-12 year For Against Total 31-03-13 Bangalore Central 383 261 48 58 106 526 Ramanagara 137 24 23 30 53 108 Tumkur 275 20 40 34 74 221 Kolar 243 105 26 58 84 264 Chikkaballapura 115 106 25 36 61 160 Mysore city transport 171 19 43 26 69 121 Mysore Rural 172 33 48 32 80 125 Mandya 62 20 12 8 20 62 Chamarajnagara 24 12 7 10 17 19 Hassan 290 92 56 14 70 312 Chikkamagalore 197 31 45 5 50 178 Mangalore 44 29 0 7 7 66 Putur 21 17 2 6 8 30 Davangere 196 204 40 36 76 324 Total 2330 973 415 360 775+12* 2516

*Total Cases transferred

Original suits pertaining to Commercial establishments and land matters: As on 31-03-2012, there were 22 Original Suits pertaining to Commercial establishments and Land Matters pending at Divisional level, 16 cases were received during 2012-13. Out of these cases two case were disposed in favour of the Corporation and 35 cases are pending as on 31-3-2013. Divisionwise cases of Commercial establishments and land matters pending are given at table-43.

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TABLE- 43

Pending as Received Pending as Disposed during the year on during the on Division 31-03-12 year For Against Total 31-03-13 Bangalore Central 0 0 0 0 0 0 Ramanagara 0 0 0 0 0 0 Tumkur 2 0 0 1 1 1 Kolar 0 0 0 0 0 0 Chikkaballapura 0 0 0 0 0 0 Mysore city transport 11 0 0 0 0 11 Mysore Rural 2 14 1 0 0 15 Mandya 0 0 0 0 0 0 Chamarajnagara 3 0 0 0 0 3 Hassan 0 0 0 0 0 0 Chikkamagalore 2 2 1 0 1 3 Mangalore 0 0 0 0 0 0 Putur 0 0 0 0 0 0 Davangere 2 0 0 0 1 2 Total 22 16 2 1 3 35

Gratuity Matters Pending at the Divisional level: There were 870 gratuity cases of the divisions pending before various Controlling authorities and Appellate authorities at High court as at the end on 31-03-2012. 303 cases were received during the year 2012-13. As at the end of 31-3-2013, 354 cases have been disposed, out of which 89 cases are decided in favour Corporation during year under report. Divisionwise Gratuity cases pending are given at table-43a

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TABLE- 43a

Pending Received Disposed during the year Pending Division as on during the as on 31-03-12 year For Against Total 31-03-13 Bangalore Central 227 25 7 68 75 177 Ramanagara 94 14 10 9 19 89 Tumkur 77 33 0 20 20 90 Kolar 31 5 0 9 9 27 Chikkaballapura 54 50 3 25 28 76 Mysore city transport 156 59 52 52 104 111 Mysore Rural 44 55 7 24 31 68 Mandya 6 7 1 4 5 8 Chamarajnagara 3 2 0 0 0 5 Hassan 33 24 1 22 23 34 Chikkamagalore 71 4 5 28 33 42 Mangalore 2 5 0 1 1 6 Putur 0 0 0 0 0 0 Davangere 72 20 3 3 6 86 Total 870 303 89 265 354 819

Cases pending before the High Courts and Supreme Courts : Further, the number of cases pertaining to Accident, Service, Labour and Commercial Matters disposed in favour/against KSRTC and pending before High Court/Supreme Court as on 31-03-2013 and percentage of success rate before High Court for the period from 01-04-2012 to 31-03-2013 are shown in Table – 44and Table-45 respectively. Two gratuity cases were pending before supreme court

TABLE -44 Cases No of cases disposed Received Pending Sl. pending during the year Particulars during as on No as on the year Favour Against Total 31-03-13 31-03-12 1. Accident Matters MFAs before High Court 980 522 159 348 507 995 SLPs before Supreme Court 27 5 1 4 5 27 2. Service Matters WPs/WAs before High Court 84 126 120 4 124 86 SLPs before Supreme Court 4 2 0 0 0 6 3. Labour Matters WPs/WAas before High Court 282 302 129 38 167 417 SLPs before Supreme Court 2 3 0 1 1 4 4. Commercial Matters WPs/WAs in High Court 36 27 14 4 18 45 SLPs before Supreme Court 2 1 0 0 0 3 Total High Court cases 1382 977 422 394 816 1543 Total Supreme Court cases 35 11 1 13 14 32

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As on 31-03-2012, 50 gratuity cases were pending in High court. During the year 2012-13, 39 cases are received and 24 cases disposed, out of which 19 cases decided in favour of Corporation and 65 cases are pending as on 31-03-2013.

Table – 45 Percentage of success rate of cases before High Court

Labour 77.3% Service 96.8% Accident (MFA) 31.4% Commercial 77.8% Gratuity 79.2% Overall 52.5%

13.3.0 MARKETING & COMMUTER RELATIONS: Redressal of passenger grievances, dissipating information regarding services, formation of package tours and innovating new market for the services. Marketing Strategies adopted during the year 2012-13 is as under.

13.3.1 Branding: • Successfully launched Airavat superia and Airavat bliss with attractive branding, Popularity through wide publicity on face book, twitter, KSRTC website, etc.

• Live TV was introduced in Airavat Club Class buses. • Wide publicity given through the TV/ Radio and other media about Corporation services and facilities to improve the revenue. 20-second spots/20/25 min. documentary film/20min. films were prepared about the services of the Corporation and Publicity given through print and electronic media. • Training on soft skills was organized for crew to enable them to build good communication skills to interact with passengers. • Processed for Trademark and Copyright to protect KSRTC name, brand and design of branded services.

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• Organized road shows for our commercial space for renting KSRTC Bus terminals at Kuvempunagar. Advertised in leading websites like magic bricks, India property.com, and 99acres.com. • Advertising on blinds behind driver seat was implemented.

• Branding Mysore ITS (Mysore Intelligent Transport, as MITRA .This was done by inviting suggestions from facebook fans of KSRTC. The person who suggested was rewarded during the launch. • Poster and advertisement material, were got designed by Ogilvy & Mather conveying core values of KSRTC safety, convenience reliability etc.

• Hoardings were put up in bus stations, near Indian Express and other places.

• Online/offline visibility and awareness was increased to enhance brand value of KSRTC and Airavata services. - 83 - Annual Administration Report 2012 - 2013

13.3.2 Surveys: • To study the market and to get passenger feedback following • surveys were conducted. • Conducted several surveys on exploring new markets to give better service to citizen. • Taken initiative in conducting market research for premium segment and rural segment through reputed market research consultants. Based on the findings of the survey, following initiatives have been taken up. • Proposal to start pick up facility through taxies by inviting tenders • Proposal to provide entertainment facility in rural buses. • Increase Booking in AWATAR Network coverage: • Opened counters at IT campuses viz, Infosys, embassy Golf links. The response from IT sector was overwhelming. • To improve the visibility and network of booking, action taken to select M/s. Via, Suvidha, Redbus,Bus India.com, via flightraja,etc as master franchisees. It can be seen that complaints on refunds are reduced as action is taken to automate refunds. • In awatar application in the event of failed transaction enabled bulk refund facility for cancellation of tickets.

13.3.3 Increase Booking in AWATAR Network coverage:

 Opened counters at IT campuses viz, Infosys, embassy Golf links. The response from IT sector was overwhelming.  To improve the visibility and network of booking, action taken to select M/s. Via, Suvidha, Redbus,Bus India.com, via flightraja,etc as master franchisees. It can be seen that complaints on refunds are reduced as action is taken to automate refunds.  In awatar application in the event of failed transaction enabled bulk refund facility for cancellation of tickets.

13.3.4 Website: • KSRTC Website: Implementation of website, concentrating more on user friendly booking interface for online users. Website is designed in a way it highlights popular tourist destinations for repeat visitors for ease of booking. • Dynamic service search facility: Implemented dynamic service search facility on KSRTC home page to the passenger to know more about service availability, types of services, arrival and departure timings etc.,

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• Website Updation: Implementation and maintenance of KSRTC website through Content Management system for dynamic data Updation on static pages. Website Updation is done as and when the data is received from the various departments. • Website campaign: Created a design, implemented and deployed Banners on the website on every occasion to promote any special service details, peak season campaign, and loyalty programs etc.,

13.3.5 Digital Media and Social Media Marketing: • Implemented and maintained digital media and social media marketing to create online presence. • Email campaign: Implemented and sending emails/newsletter to all registered users through Email Campaign to promote offers and to create bonding with KSRTC. Created the design/creative, developed the page and sent the mail to all registered users.

• Search Engine Optimization: Implemented SEO to increase page rankings in all popular search engines, for keywords related to bus transport and for top destination on both Offsite and Onsite optimization. - 85 - Annual Administration Report 2012 - 2013

• Google Adwords: Text and image ads: Implemented Google adwords campaign for KSRTC services on Google Search engine as a sponsored link on Google. Around 9 campaigns started in KSRTC account with 2374 nos. of Keywords.

• Ads on Google Places : Implemented Google ads for KSRTC reservation counters as sponsored link to facilitate users to get information about KSRTC reservation counters on Google places. • Google Ads for Call Centre for Call Extension: Implemented Google ads for Call Centre to make awareness of our customer service. • Map based services: Counters : Implemented all the KSRTC reservation counters on Google maps to provide complete details of the location of ticketing counter to the passenger. Uploaded the picture of pickup/boarding pints.Through Map based locators able to facilitate passenger to get the details including Contact Name, Postal address, Landline, Mobile number etc of the counter. Dynamic Map based service search : Implemented Dynamic map based booking facility for the online user to provide information about services operated through Google Map. It displays route schedule, number of services, timings, via place, distance, pickup points and other travel related details.

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13.3.6 Mobile campaign: Implemented Mobile Marketing, to engage commuters with updates and messages, remind commuters about schedules and delays, sending m-ticket, SMS alerts on ticket confirmation and cancellation etc.

13.3.7 Green Evolution in e-ticket: Implemented & popularised the Paperless ticketing, Passenger can now travel in the bus by showing SMS delivered to them on confirmation of the tickets booked, contributing to greener earth.

13.3.8 Feedback Management: Social Media Marketing : Social media marketing is successfully implemented for effective/constant communication with the online users. Social media channels used are Facebook, Twitter, YouTube, LinkedIn, Google Plus etc., Tweets on twitter, Facebook and other social network are updating regularly.

• CRM with Call Centre: Call centre is successfully implemented to create Better Customer Relations with Commuters and the same is integrated with AWATAR Online reservation System. Regularly monitoring issues which are pending on part of KSRTC.

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• Online chat: Implemented Online Live Support 24/7 service on website as a pilot run to facilitate online real time support for any queries on booking/cancellation of tickets.

13.3.9 Loyalty programs: • Implemented new loyalty scheme for Rewarding frequent commuters.

• Implemented loyalty scheme in AWATAR application successfully, to reward frequent traveler “Prayanothsava- Travel More Save More” scheme, which offers 30% discount for the 4th travel with KSRTC and for the benefit of commuters to avoid the weekend rush, “Prayanothsava-beat the weekend rush” scheme is implemented, which offers 10% discount on ticket fare for the Commuters who travel from Tuesday to Thursday. • Implemented new Reward Scheme for the first time in KSRTC for top 20 online users, one who booked maximum number of tickets through AWATAR application by issuing appreciation letters and free passes for return trip.

13.3.10 Other work related to Online marketing & online presence: • Maintenance of website and keyword of KSRTC from website hackers and processing for legal notice. • Creating branding of KSRTC related words in the online media presence.

Online reservation system gained more popularity and enabled users to book a ticket through various mode of booking viz., ebooking, counter booking, franchisee booking, mobile booking etc.,

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Factors 2011-12 2012-13

Direct Traffic (through email campaign and SEO 61.72 lakh Visits 82.60 lakh Visits increased traffic)

Search Traffic (through Adwords and 47.86 lakh 30.91 lakhs Visits SEO) Visits

Referral Traffic (decreased due to campaign, now people are directly 66.95 lakh Visits 8.96 lakh Visits connected with KSRTC)

From Google search engine (no. of 45.43 lakh 29.10 lakh visits visits) visits

13.3.11 Awards: Corporation has bagged the following awards for its outstanding performance.  Union Transport Minister’s Trophy for the lowest Accident Record in 1998-2001.  Parisara award by Govt. of Karnataka-2001.  IRTE Prince Michael International Road Safety Award-2002.  Safety Award by Chartered Institute of Logistics & Transport 2001-02.  Petroleum Conservation Research Association Award-2001-02 & 2002-03.  Golden Peacock Environment Management Award-2003.  Golden Peacock Eco Innovation Award - 2004.  Prestigious Runner-up award from PCRA for the best improvement in HSD KMPL during 2001-02.  KSRTC adjudged Winner for the best improvement in HSD KMPL during 2002-03 & 2003-04.  OSHAS 18001, ISO 14001 & 9001 certification for conformance towards Occupational Health & Safety Management System standards.  Safety innovation Award for safety & quality by Institute of Engineers, New Delhi-2006.  Dubai Best Practices award by Dubai Municipality for environment Management through multi pronged strategy India-2006.  EMPI Indian Express Indian Innovation award-2006, New Delhi.  Bagged Award for Excellence-2008 from the Ministry of Urban Development, Central Government, for introducing 100% Electronic Ticketing Machine to issue tickets in the Mysore City for city operatins. 2008.  Award for Excellence-2009 for excellence in Urban Transport Projects under JnNURM initiatives for Urban transport projects-2009, and the Karnataka is the first state which has implemented Automated Electronic Driving test System for the Recruitment of Drivers in the State Road Transport Corporation  Golden Peacock Innovative Product/Service Award-2010.

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 National award for Exemplary implementation of e-Governance initiatives in 2012-13 among PSUs category by DAR&PG, GOI for web based passenger reservation system.  Best Transport Corporation award-2010 from the British Quality Foundation  Annual Chief Minister’s Ratna Award-2012-13 for best performing meritorious State Public Sector Enterprise from Govt. of Karnataka.  Golden Peacock Eco-Innovation award 2010 for Eco friendly measures.  Deccan Chronicle Green Award initiative “ Green Warrior Award”  Awarded mBillionth South Asia-2010 in recognition of AWATAR Mobile booking.  Earth Care award –2010 for innovation in Environment and Climate protection.  India Pride award-2010 for Infrastructure Development and Transportation.  Golden Peacock Eco Innovation Award-2010.  The World is Open Award-2010 for successful implementation of ETM  Manthan South Asia Award-2010 for AWATAR implementation  Award of Excellence by Ministry of Urban Development Govt. of India-2010 for clean development mechanism  Public Relation Council of India (PRCI)- Best Public Service Campaign Award-2010.  Public Relation Council of India- Best Corporate Brochure Award-2010.  Rajiv Gandhi National Quality Award 2009  Best Employer Award-2010.  Edward de Bone’s Award-2010.  RASBIC award 2010  Global HR Excellence award 2010  UITP political Commitment award 2010  Won the National 1st FIEO and Telecom Technology award for successful implementation of mobile booking by Ministry of Commerce and Industry, GOI.  Volvo sustainable mobility award 2011 for successful implementation of city service in Tumkur and Hassan cities.  “Award for Excellence-2011” for a unique public Transport Initiative in providing sustainable mobility for medium and small towns.  ASRTU National Award for making highest profit among the STU’s.  PRCI Best “Coffee Table Book” Gold Award 2012  PRCI Best “ In –House Magzine (Vernacular)” Silver Award 2012  PRCI Best “ Best Corporate Film” Silver Award 2012.

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Further during the year 2012-13 KSRTC has bagged the following AWARDS  Recognizing Karnataka State Road Transport Corporation’s (KSRTC) best efforts to attract passengers through Digital Marketing and Social Marketing Campaigns. KSRTC won the Digiratti Award-2012 and D.M.A.I (Digital Marketing Association of India) Synergy Award for Excellent Public Service towards its endless efforts in innovative marketing strategies for successful marketing campaign.  KSRTC received National Telecom Award-2012 for innovation in Public Service Applications.  Special mention award from International Transport Forum Germany for successful implementation of city services in Tumkur and Hassan.  KSRTC won the Digiratti Award-2012 for the successful marketing campaign.  SKOCH DIGITAL INCLUSION GOLD AWARD-2012 for Implementation of Intelligent Transport System at Mysore City.  KSRTC Managing Director N. Manjunatha Prasad IAS, bagged “Best Chief Executive Officer of the year 2012 Award” Instituted by the Indian Institute of Materials Management (IIMM).  KSRTC received ASRTU award for profit making STU in Mofussil services for the year 2011-12.  KSRTC received Apollo CV award-2012 as Best Public Fleet operator of the year-2013 for its innovative project of Intelligent Transport System (ITS) implemented at Mysore.  KSRTC received Golden Peacock award-2013 for implementing nations first Intelligent Transport System (ITS) in Mysore City.  KSRTC received PRCI corporate collateral awards in 5 different categories for its Online News Letter, Kannada Coffee Table Book, Corpoarate Advertisement, Documentary Film and Its Commercial Advertisement for TV.

13.4.0 INTERNAL AUDIT : The important objective of this department is to verify the discrepancies in the books of accounts and also to find out lapses at divisions and depot level besides suggesting suitable corrective actions. To exercise control over the budget, bringing discipline in the financial transactions are some of the important duties of the Internal Audit.

PF slips of all divisions of all categories for the year 2011-12 have been verified and report has been sent to E.C.P.F Trust Secretary and regarding the defects noticed in PF slips of employees the concerned Unit Heads have been advised to take corrective action in the matter.

Verified stores items regarding excess stock, absolute items etc and the discrepancies noticed have been brought to the notice of concerned Unit Heads to take corrective action.

Verified the amount due to the Corporation in respect of Casual Contracts from different Govt. Departments, Police Motor Warrants, Journalist coupons, Lokayuktha warrants and chartered services and given instructions to concerned for early realization of the dues.

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Verification made regarding withdrawals and disposal of unused tickets, trays from dismissed, death, retirement, resignation and transferred cases, discrepancies noticed while verification have been brought to the notice of concerned Unit Heads to take corrective action.

Verified maintenance of ETMs registers as per Circular No.10/2010 the discrepancies noticed has been brought to the notice of the concerned Unit Heads to take necessary action. Verified the refunds made during the year 2012 & 2013 to students as per instructions issued vide Circular No. 1143/2012 Dated: 04.09.2012 and in GSO No. 698 / 2012 Dated: 4.9.2012.

The Corporation has 14 Divisions, KBS, 02 Regional Workshops and 03 CE Divisions. C & AG of India is the sole statutory auditor as the Corporation is fully owned by the Government. There is a Sr. Resident Auditor Officer in the Corporation stationed in-house as a representative of Principal Accountant General of Karnataka who takes up random audit of the transactions of Accounts. Apart from this a team deputed by the Principal Accountant General will take up commercial audit of the divisions periodically. The audit will issue the enquiries initially on the concerned subjects to the respective departmental heads or unit heads. The Internal Audit is a catalyst coordinating between the external audit and the concerned Departments in the Corporation.

The lapses / deficiencies noticed in the process of audit are issued to the concerned Department initially as Audit Enquiries. In case suitable replies are not given the same enquires will become audit paras which will be issued from the Accountant General’s office.

The position of the Audit paras as on 31-03-2013 is as follows; Opening Balance as on 1-4-2012 : 86 Audit paras received during 2012-13 : 65 Total Audit Paras : 151 Audit paras closed during year 2012-13 : 34 Audit para pending as on 31-3-2013 : 117

The Internal Audit Department has verified the implementation of Circular instructions and GSOs issued from time to time by Central Offices. It helps to improve working performance of divisions. It has led the corporation to progress in the right tract and always lending resolvable solutions and working effectively.

13.5.0. ACCIDENT RELIEF FUND: Accident Relief Fund Trust has been formed w.e.f 01-06-2002 in order to provide immediate Financial Relief of Rs.2.50 lakh to the legal heirs of the Passengers who died in road accidents while traveling in KSRTC buses. The relief paid by the ARF Trust is in addition to the MACT claims. Further No contribution is being collected from the passengers travelling in KSRTC buses. The details of Settlement of claims & amount paid during the year 2012-13 is as under

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Relief Amount Total Amount Year No. of Claims (Rs. in lakh) (Rs. in lakh)

2012-13 35 2.50 52.50

13.5.1. OTHER INITIATIVES OF THE TRUST :  The trust has extended the immense service of providing immediate medical relief to the passengers injured in the road accidents wherein KSRTC buses involved. During the year 2012-13 the Corporation has incurred Rs.31.68 lakh towards ex-gratia payments to the victims in accidents and it was Rs.90.34 lakh during 2011-12.  The trust is also paying interim compensation to injured/ legal heirs of the deceased in the road accidents . During the year 2012-13 an amount of Rs.195.25 lakh has been paid towards interim compensation to the legal heirs of the deceased and the injured passengers to meet the cost of medical treatment.

13.6.0 RIGHT TO INFORMATION ACT 2005: Karnataka State Road Transport Corporation being a Public Sector Undertaking has implemented the Right to Information Act-2005 after its publication in gazette vide Notification issued under No. DPAR-74/RTI/ 2005 (part-2) dated 11-10-2005. Public Information Officers / Asst. Public Information Officers and Appellate Authorities have been appointed in KSRTC at the Central/ Divisional/ Depot/Regional workshop level vide Notification No. KST/CO/ADM/SR/340/70/2005-06 dated 21-10-2005. The details of applications received/disposed off under Right to Information Act-2005 during the financial year 2012-13 is as under.

1 Total no. of applications Pending as on 31-3-2012 427 2 Total no. of applications received 6832 3 Information provided to with in the due date 5843 4 Information provided to after due date 1059 5 Replied to Government /other authorities 1330 a) Appeals pending 43 6 b) Appeals received 241 c) Disposed 260 Complaints/Appeals received before Karnataka 7 Information Commission 13

13.7.0. QUESTIONS RECEIVED FROM CENTRAL/STATE LEGISLATURE: During the year under report 34 stared/unstared questions, Two questions under rule 351, one question under rule 73, four question under rule 72, two questions under rule 330 and one Zero hour question related to Legislative Assembly 18 stared/unstared questions from Legislative Council totaling to 62 questions from the State Legislature have been received and replied on time. Further it was also received one loksabha question and replied on time. **** - 93 - Annual Administration Report 2012 - 2013

SCHEDULE – A

STATEMENT SHOWING THE NUMBER OF MEETINGS ATTENDED BY THE BOARD OF DIRECTORS / INVITEE DURING THE YEAR 2012-13

Period of Office No. of Sl. Director/ Board Name No Invitee From To meetings attended SRI. R. ASHOKA, Hon’ble Deputy chief Minister and 01-04-2012 11-07-2012 1 Minister for Home and Transport Govt. Chairman 4 02-08-2012 31-3-2013 of Karnataka and Hon’ble Chairman, KSRTC., Central Office, Bangalore. Sri. JAGGESH, 2 Vice Chairman 01-04-2012 31-03-2013 - Hon’ble Vice Chairman. KSRTC SRI. L.V.NAGARAJAN, IAS., Additional Chief Secretary to 3 Government, Director 01-04-2012 31-03-2013 2 Finance Department, Government of Karnataka. SRI. P.B.RAMAMURTHY, IAS., Principal Secretary to Government, 4 Director 01-04-2012 31-08-2012 1 Transport Department, M.S.Buildings, Government of Karnataka. SRI. P.RAVIKUMAR,IAS., Principal Secretary to Government, 5 Director 30-08-2012 31-03-2013 3 Transport Department, M.S.Buildings, Government of Karnataka. Sri. BHARATLAL MEENA, IAS., 6 Commissioner, Director 01-04-2012 04-06-2012 - Bangalore Development Authority. Sri. RAJNEESH GOEL, IAS., Commissioner, 7 Director 29-09-2012 11-02-2013 - Bruhat Bangalore Mahanagara Palike . Sri. I.S.N. PRASAD., IAS., Principal Secretary to 16-07-2012 8 Director 01-04-2012 - Hon’ble Chief Minister, Government of Karnataka. Sri. M.K.SHANKARALINGEGOWDA., IAS., 9 Director 01-04-2012 28-08-2012 - Commissioner, Bruhat Bangalore Mahanagara Palike SRI. T.SHAM BHATT, IAS., Commissioner Transport and Road 01-04-2012 13-09-2012 1 10 Safety, Director Commissioner, 29-09-2012 11-02-2013 - Bangalore Development Authority, Sri. K.R.SRINIVAS, IAS., 01-04-2012 24-09-2012 2 Managing Director, BMTC. 11 Director Commissioner Transport and Road 29-09-2012 31-03-2013 2 Safety,

Sri. ANJUM PARWEZ, IAS., 12 Director 24-09-2012 31-03-2013 2 Managing Director, BMTC.

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Sri. N.MANJUNATH PRASAD,IAS., 13 Director 01-04-2012 31-03-2013 4 Managing Director, KSRTC.

SRI. BIJAY KUMAR SINGH, IPS., 14 Director (Security & Vigilance), Director 01-04-2012 31-03-2013 4 KSRTC

Sri. MANOJ JAIN, IAS., 10-09-2012 31-03-2013 15 Director 1 Managing Director, NWKRTC.

SRI. N.PRAKASH, IAS., 16 Director (Personnel & Environment ), Director 04-06-2012 30-11-2012 1 KSRTC

SRI. NANDAN SINGH, Deputy Secretary (Transport), 17 Ministry of Road Transport & Director 01-04-2012 31-03-2013 - Highways, Government of India, New Delhi. Sri. MAAZ AHMED SHARIFF, KAS., 18 Director (Personnel & Environment) Director 01-04-2012 04-06-2012 - KSRTC.

Sri. G.N.SHIVAMURTHY,KAS., 19 Director 01-04-2012 31-03-2013 4 Managing Director, NEKRTC.

Sri. HEMARAJU, Managing Director, 01-04-2012 31-08-2012 20 Director 1 NWKRTC.

Sri. S.PADMANABHAN, 21 Director 01-04-2012 31-03-2013 4 Director (Finance) and FA, KSRTC.

SRI. V.VISWANATH, Director 22 11-02-2013 31-03-2013 - AGS Layout, Arehalli, (Non –Official)

SRI. THIMMANNA, DIRECTOR Kadirenahalli, 23 (Non-Official) 11-02-2013 31-03-2013 1 Muneswara Temple Street,

Bangalore -560085.

SRI. HANUMANTHAIAH, DIRECTOR 24 Uttarahalli, (Non-Official) 15-03-2013 31-03-2013 - Bangalore -560061. SRI. ANJANAPPA, DIRECTOR 25 Chikkakallasandra, (Non-Official) 15-03-2013 31-03-2013 - Bangalore .

1 Metropolitan Commissioner, BMRDA. Invitee* 01-04-2012 31-03-2013 -

* By virtue of sec. 19(a) of the BMRDA Act 1985, the Metropolitan Commissioner, BMRDA, is being invited to attend the meetings of the Board of KSRTC as INVITEE

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SCHEDULE – B

DIVISION WISE DETAILS OF DEPOTS, BUS STATIONS AND CONTROL POINTS AS ON 31-03-2013

Sl. Division Depot Bus station Control point No

01 Bangalore© Depot-1,Depot-2 Nelamangala Shantinagara, Tirupati, Depot-3,Depot-4 (1) Chennai,Coimbatore Depot-5,Depot-6 (Gandhinagara), Nelamangla (7) Coimbatore(Mettupalya), Trishur,ooty, Puna, Mumbai(Central),.Hosuru (10)

02 Ramanagar KKP,AKL,CPT, Kanakapura,Satnur, Kalasipalya-Hosuru, HRH,RMN,MGD Kodihalli,Anekal, Kalasipalya- (6) Channapatna,Horohalli, Kanakapura,Bidadi,Maga Dodda Maralavadi di, Ramanagar, Magadi, Hosur (9) (5)

03 Tumkur TMK-1, TMK-2 Tumkur, Gubbi, Nitur, Kyatasandra,Huliyurudur KGL,TVK, Dabuspet,Koratagere, Hebburu, ga SIRA,PGD,TPT Kunigal. Amrutturu, Hosadurga.K.B.Cross,Pa (6) Solur,Turuvekere, vagada Chikkanayakanahalli, Sira, (5) Kallambella, Madhugiri, Tiptur, Nonavinakere (16)

04 Kolar KLR,KGF,SVP, Kolar,KGF, Srinivasapura, Vemagal, MLR,MBL Srinivasapura mini, Hosakote, Chittur, (5) Mulabagilu,Bangarpet, Narasapura, (6) (4)

05 Chickballapura CBP, DBP, CNT,BGP, Chintamani, Bagepalli, Chikkaballapura, GWB, Gowribidanoor, Doddaballapura (5) Doddaballapura, Manchenahalli, Gudibande,Mandikal, Vijayapura, Sidlagatta, Devanahalli,Madanapalli, (7) Hindupura,Cavery Bhavan Bangalore (8)

06 Mysore City Bannimantap, CBS, R.S.Naidunagar, Infosys,KRS, Jayapura, Transport Kuvempunagar Kuvempunagar llawala, Chamundi Betta, Satagalli, Satagalli , Kumbarakoppa (3) (5) (5)

07 Mysore Rural Moffusil Depot-1 MBS, K.R.Nagar, Mirle, Bilikere Moffussil Depot-2, Saligrama,Hosur, Bettadapura, (1) KRG,HUN,HD Kote Ravandur, Kittur, Hunasuru, (5) Periyapatna, H.D.Kote, Saragur (12)

08 Mandya MDY,MDR,MLV, Mandya, Maddur, Malavalli, Bellur, M-Koppalu, NGML,K.R.PET Nagamangla, K.R.Pet, Bariya, PNDPR Pandavapura, Bannuru, Koppa, Chinakurali, (6) Belakawadi,Halguru, Holalu Adichunchanagiri,Kikeri, (6) Sirangapatna, , Melukote, (13)

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09 Chamaraja CRN,GPT,KLG, Chamarajanagara, Terkanambi, Yalanduru,Kollegala, nagar NGN, Gundlupet, Begur, Hullahalli, Hanuru (4) Nanjangudu,M.M.Hills, (3) (7)

10 Hassan HSN,CRP,RNP, Hassan old Bus stand, Hassan HNP,ARK, New Bus stand, -- (5) Channarayapatna,Holenarsipura , ,Ramanathapura ,Arkalgudu Alur, Halebidu, Konanur, Shravanabelagula, Shanthigrama, Hallimysor, Salgame, Nuggenahalli, Dudda, Gorur, (16)

11 Chikmagalur CKM,ARS,SKP, Chikkamagalur, Arasikere, Shringeri,Kodlipet KDR,MDG Sakalespura, Mudigere,Kadur, (2) (5) Birur,Tarikere, Kottigehar, Belur,Javagal, Banavara, J.C.Pura, Panchanahalli,Gandasi,Sakkare patna,Nidaghatta,Kalasapura (17)

12 Mangalore MNG-1, MNG-2, Mangalore, Pumpwell,Kasargodu, MNG-3,CDP,UDUPI Kundapura, Udupi Karkala, (5) (2) Manipal State Bank, (6)

13 Puttur PTR,DSL,MDK, Puttur, Dharmastala, Madikeri, Bellare,Uppinangadi, B.C.Road. Subramnya, Dharmastala Old Bus (4) Sulya , Ujire,Vittla, Nellyadi, Stand, Kushalnagara, Somavarapet, Belthangadi,B.C.Road, Virajapet, Hebbale (12) Moodabidare, Gonikoppa (7)

13 Davanagere DVG,SMG, CDG, Davanagere, Shivamogga, Challakere HRH,BVT, Holaluru, Honnali, Chitrradurga, (1) SGR, HRPN, Hiriyur, Sirigere,Baramasagara, Challakere Harihara, Malebennur, (8) Bhadravati, sagara, Harappanhalli, Chigateri, Bennehalli, Telage (16)

14 KBS ---- Kempegowda Bus Station, Hosakote, Nelamangala MCTC,,NGEF,,Penya, (2) Devanahalli, Balekaymandi (6)

Total 75 145 65

*****

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SCHEDULE – C

FARE STRUCTURE WITH EFFECT FROM 30-09-2012

51.00 paise per km. subject to a minimum fare Rs. 7.00 for a 1. Ordinary Service stage of 6.5 kms. or part thereof.

Express 76.25 paise per km. subject to a minimum fare Rs. 8.00 for a 2. Service stage of 6.5 kms. or part thereof. Ultra-Deluxe (Rajahamsa) 118.00 paise per km. subject to a minimum fare Rs. 10.00 for a 3. Services distance equal to 1 chargeable stage or part thereof. Semi deluxe/ Sheetal A/C Karnataka 93.00 paise per km. subject to a minimum fare Rs. 10.00 for a 4. Vaibhav services distance equal to 1 chargeable stage or part thereof.

130.00 paise per km. subject to a minimum fare Rs. 10.00 for a 5. Non A/C Sleeper services distance equal to 1 chargeable stage or part thereof. 159 paise per km. subject to a minimum fare Rs. 10.00 for a 6. Carona (Ambari)/Rajahamsa A/C Service distance equal to 1 chargeable stage or part thereof. 7. Volvo/Benz 171.00 paise per km. and subject to market conditions. 8 Volvo city 165.00 paise per km. and subject to market conditions. 9 Multi axle/Carona A/C sleeper 191.00 paise per km. and subject to market conditions. 10. City Services and Sub-urban Services 55.95 paise per km. stage length of 2 kms.

FARE CHARTS FOR CITY AND SUB-URBAN SERVICES

Ordinary services Express services Chargeable stages Adult Child Adult Child (Rs. Ps.) (Rs. Ps.) (Rs. Ps.) (Rs.Ps.) 1 5.00 3.00 6.00 3.00 2 6.00 3.00 7.00 4.00 3 9.00 5.00 10.00 5.00 4 10.00 5.00 11.00 6.00 5 10.00 5.00 11.00 6.00 6 11.00 6.00 12.00 6.00 7 11.00 6.00 12.00 6.00 8 12.00 6.00 13.00 7.00 9 12.00 6.00 13.00 7.00 10 13.00 7.00 14.00 7.00 11 13.00 7.00 14.00 7.00 12 13.00 7.00 14.00 7.00 13 13.00 7.00 14.00 7.00 14 13.00 7.00 14.00 7.00 15 14.00 7.00 15.00 8.00 16 14.00 7.00 15.00 8.00 17 14.00 7.00 15.00 8.00 18 14.00 7.00 15.00 8.00 19 14.00 7.00 15.00 8.00 20 14.00 7.00 15.00 8.00

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SCHEDULE – D

CASUAL CONTRACT RATES (AS ON 31-03-2013)

Minimum On hourly Minimum amount per No. of Rate per basis Type of Bus Kms.per day (24 Seats km (Rs.) (Min.40 Kms day hrs.basis) per hour) (Rs.) (Rs.)

Moffusil 61/51 26 300 7800 1040 Karnataka Sarige 56/51 30 300 9000 1200 Karnataka Sarige (12-meter chasis) 65 36 300 10800 1440 Rajahamsa-Executive 39/36 38 350 13300 1520 Rajahamsa-Semi Sleeper 31 39 350 13650 1560 Rajahamsa (12-meter chasis) 44 44 350 15400 1760 Sheetal 60 53 350 18550 2120 Carona 43 51 400 20400 2040 Volvo-Semi Sleeper (Single axle) (Mark-1 & Mark-11) 45/36 50 400 20000 2000 Volvo-Semi Sleeper (Single axle) (Mark-111 ) 45/36 70 500 35000 2800 Mysore city volvo service 38 64 300 19200 2560 Semi Low Floor 42 32 250 8000 1280 Karnataka Vaibhava 44 44 350 15400 1760 Multi axle (Semi sleeper) 47/49 80 600 48000 3200 Airavat Superia 45 100 600 60000 4000 Airavat Bliss 43 100 600 60000 4000 Sleeper (A/C) 32 70 500 35000 2800 Sleeper (Non A/C) 32 50 500 25000 2000

Terms and conditions: 1. Re. 1/- Concession to Students of recognised Schools and Colleges of the state (including Intere state Travel) 2. Kilometers will be calculated from Depot out to Depot in. 3. Booking has to be done at least 3 days in advance with full details of the tour programme. 4. Payment has to be made in advance alongwith 20% refundable security deposit. 5. In case of Inter-state contract, permit charges and entry tax shall be extra. 6. Furnishing of passenger list is compulsory in case of Inter-state contract. 7. A day means 24 hours from the time of departure from the Depot. 8. In case of delayed arrival, extra amount will be recovered on hourly basis as per above rates. upto 5 hours delay. 9. Rs.1000/- shall be levied as special fee per Bus for more than two days Inter state causal contract 10. Re.1/- shall be levied for each Km. on inter state services ( on all type of vehicle) 11. Service tax at the rate of 12.36% for 40% of the total amount

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SCHEDULE – E

CATEGORYWISE PAY SCALES IN FORCE AS ON 31ST MARCH 2013

Designation Scale of Pay Chairman To be appointed by the Government Vice Chairman To be appointed by the Government Managing Director To be appointed by the Government Director (P&E) To be appointed by the Government Director (S&V) To be appointed by the Government Director (Technical) To be appointed by the Government Director (Operation) To be appointed by the Government Director (Finance/FA) To be appointed by the Government General Manager (Personnel) To be appointed by the Government

CLASS-I (SUPERTIME SCALE) OFFICERS General Manager (Technical) Rs. 47640-1410-58920-1590- 62100 General Manager (Traffic) (10 Years) Chief Accounts Officer-Cum-Financial Adviser (To be appointed by the Government)

CLASS-I (SELECTION GRADE) OFFICERS Chief Personnel Manager (Disciplinary) Chief Accounts Officer (I.A) Chief Planning & Statistical Officer Chief Mechanical Engineer Controller of Stores & Purchase Chief Law Officer Chief Civil Engineer Chief Traffic Manager Rs. 38310-1220-44410-1410-54280- Chief Medical Officer 1590-60640 Manager (HRD) (16 Years) Chief Systems Manager Chief Marketing Manager Principal (CTI) Senior Divisional Controller

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Designation Scale of Pay CLASS-I (SENIOR) OFFICERS Chief Labour & Welfare Officer Chief Security & Vigilence Officer Dy.Chief Personnel Manager Dy.Chief Accounts Officer Dy.Controller of Stores & Purchases Senior Medical Officer Secretary Executive Engineer (Civil) Rs. 33380-940-35260-1090-38530-1220 Controller of Printing & Stationery 45850-1410-57130 Divisional Controller (19 Years) Deputy Chief Traffic Manager Deputy Chief Systems Manager Principal (RTI) Works Manager Chief Public Relations Officer Chief Statistical Officer Mechanical Engineer Deputy Chief Law Officer CLASS-I (JUNIOR) OFFICERS Administrative Officer Accounts Officer Divisional Traffic Officer Divisional Mechanical Engineer Dy.Superintendent (Regional Workshops) Stores Officer Law Officer Dy.Chief Labour Welfare Officer Medical Officer Dy.Controller of Printing Rs. 31270-940-33150-1090-36420-1220-44960 Systems Manager 1410-52010 Dy.Chief Security & Vigilance Officer (17 Years) Statistical Officer Senior Personal Secretary Asst.Executive Engineer (Civil) Asst.Executive Engineer (Electrical) Training Manager Estate Officer Senior Depot Manager Sports Officer Public Releations Officer

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Designation Scale of Pay CLASS-II OFFICERS Labour Welfare Officer Asst.Administrative Officer Asst.Accounts Officer Assistant Statistical Officer Assistant Traffic Manager Assistant Mechanical Engineer Assistant Stores Officer Personal Secretary Assistant Law Officer Rs. 23620-810-26860-940-29680-1090 Assistant Controller of Printing 34040-1220-43800 Security & Vigilence Officer (19 Years) Depot Manager Marketing Manager Assistant Engineer (Civil) Assistant Engineer (Elec.) Assistant Systems Manager Assistant Superintendent (Regl.Workshops) Assistant Training Manager Special Officer (Rehabilitation) CLASS-III EMPLOYEES Assistant Works Superintendent Assistant Traffic Superintendent Supervisor (Electrical) Junior Engineer (Civil Special Grade) Rs. 16000-640-17920-730-23030-830-28010 Junior Engineer (Electrical Special Grade) Personal Assistant (16 Years) Superintendent (Stores) Superintendent (Systems) Superintendent (Administration) Superintendent (Accounts) Superintendent (Statistics) Senior Driver Traffic Inspector Chargeman Chargeman (Printing) Divisional Security Inspector Inspector of Accounts Junior Engineer (Civil / Electrical) Rs.14870-420-15710-530-17300-640 Draftsman 20500-730-24150-830-26640 Stenographer (Sr.) (18 Years) Store Keeper Supervisor (Accounts) Supervisor (Administration) Supervisor (Statistics) Supervisor (Systems)

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Designation Scale of Pay Leading Hand/Head Artisan Proof Examiner Assistant Supervisor (Electrical) Senior Compositor Senior Machine Operator Ticket Verifier Assistant Junior Stenographer Assistant Accountant Rs.13300-320-14260-420 15100-530-16690 Statistical Assistant 640-19890-730-25000 Assistant Store Keeper (20 Years) Cashier (Senior) Assistant Security Inspector Boiler Attendent A. C. Electrician Staff Nurse Computer Operator Time Keeper Senior Binder Senior Data Entry Operator Assistant Traffic Inspector Artis an Compositor Binder Machine Operator Electrician Rs.12410-250-12910-320-14190-420-15030 Mechanic (Press)/Ticket Verifier 530-16620-640-19180 Assistant Draughtman (15 Years) Sub-Overseer Work Inspector Watch & Ward Inspector Traffic Controller Security Havaldar Pharmacist JA -cum- data entry operator Typist Rs. 11190-170-11530-250-12780-320-14380-420 Cashier (Junior) 15220-530-16810-640-18090 Receptionist (19 Years) Tracer X-Ray Technician Junior Laboratory Technician Receptionist

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Designation Scale of Pay Driver Rs. 11020-170-11360-250-12860-320-14460-420 -15300-530-16890-640-18170 (20 Years) Assistant Artisan Assistant Compositor Assistant Binder Rs. 11020-170-11360-250-12860-320-14460-420-16140 Assistant Machine Operator (17 Years) Checker & Packer Care Taker-cum-Cook Conductor Rs. 10340-140-10620-170-11300-250-12800-320-14400 Cook (Canteen) (17 Years) Security Guard Technical Assistant

CLASS- IV EMPLOYEES Havaldar Rs. 10200-140-10620-170-11470-250-12970-320-14250 Assistant Cook (Canteen) (18 Years) Cashier (Canteen)

Helper (Gardening & Head Mali) Helper (Printing) Helper (Security) Helper (Helper-cum-Room Boy Security) Helper (Office) Helper (Home Orderly) Helper (Cycle Orderly) Helper (Sweeping) Rs.10060-140-10760-170-11610-250-13110-320 13750 Helper (Gardening) (18 Years) Helper (Gardening Mali) Helper (Sweeping-cum-Mali) Tea/Coffee Maker Supplier (Canteen) Grinder (Canteen) Cleaner (Canteen) Attender Dresser

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SCHEDULE – F

DEPRECIATION

Sl. Assumed Life Rate of Annual Amount of Incidence in No. Type of Assets In Years In Kms Contribution Revenue Ps.per km. Exp. in 2012-13 ( Rs. in lakh ) A Buses 1) Medium vehicles such as Leyland/TMB & others 10 560000 Based on kms. 8125.46 92.34 2) Volvo vehicles 15 1000000 Based on kms. 4525.73 734.82 B Departmental Vehicles. 1.Domestic trucks 4 ------2.Departmental vehicles such as Cars, 6 1/6 of the original cost 33.88 0.36 Station Wagons, Jeeps, Motor Cycles C Buildings & Fixtures 1.Pucca Buildings 40 2.5% of the original cost 1021.54 10.85

D Plant & Machinery 1.Light Mechanical & Electrical 20% of the original cost 78.68 0.84 Equipments. 2.Heavy Mechanical & Electrical 10% of the original cost 95.88 1.02 Equipments. 3.Tyre retreading machinery 13.17 0.14 4.Ticket machines - Press 10.76 0.11 5. Environment machineries 54.50 0.58 E Misc. Equipments 1.Computer hardware and allied 20% of the original cost 203.28 2.16 Equipments. 2.Furniture & fixtures 10% of the original cost 53.97 0.57 3.Hand Ticket Machines 11.91 0.13 4.Fire Fighting Equipments 0.78 0.01 5.Medical Equipments 20% of the original cost 1.27 0.01 6.Amenity Equipments 10.21 0.11 7.Photographic Equipments 2.99 0.03 8. Electronic tickting machine 107.36 1.14 9. Electronic equipments 53.86 0.57 10. Xerox & fax m achines 12.97 0.14 F Interest on Capital 6.25% of the capital provided -- -- by the participating Governments

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Annual Administration Report 2012 - 2013

APPENDIX - 10

ACCOUNTING POLICIES

The Corporation has adopted Enterprise Resource Planning, an accounting package - Oracle Financials w.e.f. 01.02.2000. The Accounts of the Central Offices along with the accounts of all the Units of the Corporation at Trial Balance level are maintained in Oracle Financials.

1. The Corporation follows Mercantile System of accounting and recognizes Income and Expenditure on accrual basis except otherwise stated specifically.

2. Expenditure on Reconditioning of Vehicles is treated as revenue expenditure (Repairs & Maintenance) irrespective of its life.

3. Fixed Assets are stated at cost. These costs are not adjusted to reflect the impact of changing value in purchasing power of money. Further, the Financial Statements are based on historical costs.

4. (a) Depreciation on vehicles is calculated on actual KMs coverd basis assuming the life of the vehicle as 5.60 lakh KMs for the purpose of the depreciation.

(b) Depreciation on Swaraj Mazda vehicles is also being calculated on the actual KM basis assuming the life of the vehicles as 5.60 lakh KMs. only, on par with the other vehicles of the Corporation. The depreciation on vehicles, which are off the road for the whole year, is not provided for.

(c) In respect of Volvo and other premium segment vehicles, the depreciation is being worked out at the rate of minimum of 1.00 lakh KM basis assuming the life of the vehicles, as 10.00 lakh KMs based on the Govt. order No. SAREE/4/SASUMSO 2007 dated 27/03/07.

(d) Depreciation on other Assets is provided on straight-line method at the following rates. Depreciation on assets acquired during the year is being provided on monthly prorata basis.

Buildings 2.5% Computer Hardware 20% Heavy Duty Plant & Machinery 10% Medical Equipment 20% Light Duty Plant & Machinery 20% Furniture, Fixtures & others 10%

5. MV Tax is calculated and provided for at 5% plus cess of 11% on tax, on the revenue realized during the year excluding the revenue realized in the territory of Maharashtra State as per G.O. No.FTD 114 TMT 89 dated 08.06.1990.

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6. As per directions of RPFC, the share of Employer contribution to PF should be 12% on basic and DA and the same is being followed.

7. Gratuity claims of the employees are being settled out of revenues of the Corporation. The claims are settled as per the Gratuity Regulations or as per the Payment of Gratuity Act, whichever is beneficial to the employees, as per the Circular No.4/99 Dated 30-04-1999.

8. a) Materials received in the Units of KSRTC not taken on charge as on the date of closure of accounts due to non-completion of Inspection formalities are not accounted in the books of Accounts.

b) Materials issued to workshops for their immediate requirements from Stores are treated as consumption. Hence, the value of materials lying on shop floor at the end of the year is not taken into stock.

9. The minimum compensation payable under No fault liability clause as per section 140 of the Motor vehicle Act-1988 is carried in the Accounts for a period of 4 years. Any claims received for the earlier years will be treated on cash basis.

10. Income from sale of scrap is derived only when the materials/scraped buses are lifted by the bidders and hence accounted on cash basis.

11. The expenditure disclosed under deferred revenue expenditure is amortized as follows. a) Major assemblies fitted to the vehicles- for 5 years. b) Civil works like asphalting and re-chip and carpeting, rewiring etc for 3 years. c) Cost of refurbishing of buses for 3 years.

12. EMD/SD and the deposits outstanding for more than 3 years are to be transferred to miscellaneous revenue. Wherever contracts / works continued for more than three years, such deposits are continued in the deposit Account.

13. Liability on civil works is provided on the basis of certified bills.

14. Grants received from JNNURM/SDP and other Grants are accounted under Reserves & Surplus. The principles under Accounting Standard – 12 are broadly followed in this regard.

15. Encashment of leave to the retired employees is being met out of the revenues of the Corporation, due to the fact that major workforce of the Corporation will have less number of days of leave to their credit at the time of Cessation.

16. The figures are rounded off to the nearest of thousand rupees.

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NOTES FORMING PART OF BALANCE SHEET AND PROFIT AND LOSS ACCOUNT.

1. The Stock of Stores on hand at the close of the financial year has been valued at weighted average price and they consist of the following:

(Rs. In lakh) a) Serviceable Stores 2548.20 b) Obsolete Stores 60.13 (Realizable value 30% approximately)

2. Provision has been made for doubtful debts and advances to the extent of Rs.44.93 lakh.

3. Provision for all liabilities acknowledged as debt has been made in the Accounts for the accounting year.

4. Motor Vehicle Compensation claims awarded on or before 31st of March 2013 and accepted by the Corporation up to the end of April 2013 have been accounted for in the Books of Accounts.

5. Claims of the following nature are in dispute / pending in courts or with appellate authorities as on 31st March 2013 and are treated as contingent liability.

No. of cases Nature of the claim Rs. In pending a. Motor accident compensation 3916 334.38 Claims b. Departmental Enquiry 11 0.10 c. Excise duty on bus body - 39.43 building at R.W.B. d. Property tax of KBS for the - 0.30 period from 1989-90 to 98-99 e. Penalty on M.V.Tax during - 36.86 the year 1996-97 to 2005-06 f. Income Tax liability as per

the Asst. Order for the A.Y. 77.31 - 2009-10 g. Service Tax liability as per

the demand raised at the - 2.19 various divisions

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6. 2190 Vehicles worth Rs.337.88 Crore, 350 vehicles wroth Rs.94.04 . and 204 vehicles worth Rs.37.50 Crore have been hypothecated to Bank of Maharashtra, Punjab & Sind Bank and Vijaya Bank respectively, as a security towards financial assistance extended to KSRTC, for purchase of chassis and building bodies thereon as on 31.03.2013. The Corporation has availed a loan of Rs.16.00 . from M/s KUIDFC under Mega City Scheme being 50% of the project cost for construction of Satellite Bus Station at Peenya.

7. The Government of Karnataka vide order No.CI 33 CIS 92 Bangalore dated 12.5.1995 read with order No.CI 11:CIS 95 Bangalore dated 11.1.96 and read with order No. CI 10 (II) CIS 2000 dated 23.07.2001 have ordered to take over the assets and liabilities of erstwhile KIMCO. Accordingly the assets and liabilities of Rs. 2207.38 lakh have been incorporated in the books of accounts of KSRTC. The balance liability of Rs.61.54 lakh has been discharged in full during the year.

8. The Corporation has been filing income tax returns every year and being assessed by the Additional Director of Income tax ,Trust Circle- 3(1) , Bangalore in the status of a Charitable institution. The Corporation has been filing income tax returns every year and being assessed by the Additional Director of Income tax ,Trust Circle- 3(1) , Bangalore in the status of a Charitable institution.

Consequent to the Amendment made by the Finance Act, 2008 with effect from 1.4.2008 to the term charitable Institution , the Director of Income tax (Exemptions), Trust circle has cancelled the registration granted to the corporation as a Charitable institution vide his order No.DIT (E)/KSRTC/AAACV6497R/ ITO(E-1)/2011-12 Dt.21-11-2011. Subsequently, based on the cancellation order passed by the Director of Income tax (Exemptions), Trust Circle, the Additional Director of Income tax (Exemptions) Trust circle proceeded to assess the Corporation as an AOP for the Asst. year 2009-10.

However the Corporation has not concurred with the action of the Director of Income Tax, Trust Circle and has contested the order of cancellation as well as assessment proceedings, before the Income tax Appellate Tribunal. Both the matters are pending.

9. The Service Tax remittances are being made at the Unit level and the returns are being filed periodically.

10. The Sales Tax Returns are filed at the Unit level and the assessment is being done periodically.

11. The actuarial valuation in respect of Gratuity liability has been arrived at Rs.79.88 Crore and necessary provision has been made in the books of Accounts of the Corporation excluding the share of KSRTC in the Gratuity Fund Trust.

12. As per Accounting Policy No.6 the PF contribution is made at 12% for the year, as there was no cash loss during the previous year.

13. As on 31.03.2013, both the Regional workshops Bangalore / Hassan were holding 83 scrap vehicles. These vehicles have already been removed from the assets of the Corporation. Hence, the value of assets shown in the balance sheet is exclusive of these assets. The approximate realizable value of these scrap buses would be Rs.145.25 lakh.

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14. a) Materials received in the units to the extent of Rs.2.57 lakh are not taken on charge as the inspection formalities are not completed as on 31.03.2013. Hence the value of inventories held in the books of Accounts as on 31.03.2013 is exclusive of these materials.

b) The Capital liability on account of Civil Contracts pertaining to on going works, for which work orders issued but are still in progress, is to the extent of Rs.141.48 s.

c) Further there is Capital liability to the extent of Rs.124.74 Crore. towards procurement of bus chassis/body building / PMEs for which purchase order/work order issued during the year, but yet to be received/completed.

d) Capital Liability pertaining to JNNURM Works is of the order of Rs.3.95 Crore

15. The Corporation had purchased 9 acres of land belonging to M/s MCTC Ltd., at a cost of Rs.10.00 Crore Out of the 9 acres of land, 2 acres and 20 guntas only has been registered in favour of the Corporation during 2003. The remaining land is yet to be registered in favour of the Corporation. Necessary steps have been taken to complete the formalities of registration which are in progress. Further, the State Government has exempted the Corporation from payment of Registration fees (Rs.22.65 lakh). The said liability towards Registration fee has not been incorporated in the books of Accounts of the Corporation.

16. The Government of Karnataka have sanctioned a ways and means loan of Rs.5.00 s to KSRTC during the year 1997, which was to be repayable in five equal installments of Rs.1.00Crore per month commencing from March 1997. Consequent upon the restructuring and division of KSRTC an amount of Rs.72.10 lakh. Rs.104.65 lakh and Rs.86.95 lakh was transferred to BMTC, NWKRTC and NEKRTC respectively. The share of KSRTC i.e. Rs.2.36 Crore has been repaid during November 2007. Further interest liability to the extent of Rs.302.54 lakh has been settled vide Government Order no.SARIE37 SASUMYO 2010 Dt.25/03/2011, out of the student subsidy amount released to the corporation. However no provision for penal interest of Rs.3.19 . has been made in the books of accounts of the corporation.

17. The crew is eligible for incentive @ 2% on revenue collections on completion of their duties. Since the incentive payment is linked with the attendance of the Driver/Conductors, provision towards incentive on the night out collection has not been made in the accounts of 2012-13. The estimated expenditure of incentive on this revenue will be about Rs.6.12 lakh.

18. The Corporation is providing drinking water, blankets etc to the passengers of premium services like Volvo, Mercedes Benz etc.. The cost of these passenger amenities extended to the extent of Rs.563.96 lakh has been debited to passenger amenity fund as the expenditure is incurred for the welfare of passengers.

19. The Bank balance has been arrived at, duly considering the excess drawal of Rs.71.44 Lakh in respect of Vijaya Bank and Rs.0.59 lakh in respect of State Bank of India.

20. No dues have remained unpaid as on 31-03-2013 in respect of the Micro, Small and Medium Enterprises of State. - 120 - Annual Administration Report 2012 - 2013

21. Town Municipality of Chikkanayakanahalli has given a land measuring 1 acre and 25 Guntas to the Corporation free of cost during 1987 for Public Utility purpose. Accordingly, the Corporation has constructed a Bus Stand during 2002-03, by taking possession of the land. Further, the Corporation has taken up the matter with Urban Development Authorities to complete the formalities like Khata transfer etc., so as to get the land registered in favour of the Corporation and the matter is under progress.

22. The BMRCL has released Rs.2.75 Crore for construction of Bus Depots/Terminals during the year.

23. The Corporation has taken up two projects under the JnNURM scheme of Central Government at Mysore. The details of which are as follows :-

a) Rolling stock:- (Rs. In lakh) Sl. Project Particulars Type of Buses Funding pattern No Cost Introduction of 150 Buses 1 5030.00 1.Volvo Buses - 30 1. GOI – 80% at Mysore

2.Tata Buses - 41 2. GOK - 10%

3.Leyland Buses-79 3. KSRTC- 10%

The corporation has inducted 150 Buses at Mysore City by the end of Feb.2010 at the total cost of Rs.4781.74 lakh. As against which Rs.4224.89 lakh has been charged to the grants received in this behalf.

b) Civil Engineering Works:- (Rs. In lakh) Tender Estimated Particulars approved Funding pattern cost cost 1.GOI 80% of 8525.00 Development of Transport 8525.00 11016.00 2.GOK 10% of 8525.00 Infrastructure facilities 3.KSRTC – Remaining balance

The details of assets charged against grant capitalized under JNNURM, as at the end of the year are as under:-

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(Rs. In lakh)

During the year 2012-13 As at the end of the year 2012-13 Sl. Amount Total of No Particulars KSRTC Total of Charged KSRTC Asset Grant to Grant Asset 1 Up gradation of ------1080.05 423.71 City Bus station At Mysore 2 IMTC at --- 106.34 2591.48 1249.63 Sathagalli Depot 3 Up gradation of --- 103.59 1638.73 1502.21 Mofussil. Bus Station at Mysore(DPR Cost added) 4 IMTC at R.S.Naidu 0.05 12.31 431.34 461.39 Nagar 5 IMTC at --- 39.42 1294.80 500.32 Kuvempu Nagar 6 IMTC at 0.19 15.13 422.39 96.93 Yelawla 7 P&TAC 6.25 --- 57.18 2.04 Chamundi Hills Total 6.49 276.79 7515.97 4236.23

24. The Corporation has received Rs.20.00 Crore towards Special Development Plan (SDP) Grants, from the Government of Karnataka during the year 2012-13.

25. During the year 2012-13 the Corporation has received Rs.4.60 Crore from Directorate of Urban Land Transport (DULT) for introduction of City services buses in two/three tier cities namely Hassan, KGF, Davangere, Tumkur, Mandya and Kolar.

26. The Ministry of Road Transport and Highways (MoRTH) has released Rs.2.51 Crore as Central financial assistance, towards Global Positioning System (GPS) enabled Vehicle Tracking and Monitoring System (VTMS) taken up by the Corporation.

27. The Ministry of Urban Development (MOUD) is working with Global Environment Facility (GEF) to prepare Sustainable Urban Transport Program (SUTP) to reduce GHG emissions in the urban transport sector. Under this scheme the Corporation is implementing Innovative Environment System (IES) as well as Intelligent Transport System (ITS) at Mysore City, covering 500 Buses,105 Bus stops,6 Bus Terminals and 45 platforms, with the financial aid from World Bank (GEF Grant), Government of India (JnNURM and MoUD) and Government of Karnataka. The estimated cost of the project is Rs.27.27 Crore The work under the project is under progress. The contract for implementation of the project has been awarded to M/s CMC Ltd. Bangalore. Further, M/s IBI Pvt. Ltd. has been appointed as Project Management Consultants and the work of Monitoring and Evaluation of the Project has been entrusted to M/s ICT India Pvt. Ltd.

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28. During the year 2011-12 the Corporation has received Rs.10.00 Crore by way of an advance being 50% of the sanction amount of Rs.20.00 Crore vide GO No SARIE 273 SAEPA 2011 Dt.02-03-2012 through the Transport Commissioner, who in turn has entrusted the work of construction of Drivers Training Track for Heavy vehicles at Singanayakanahalli, Bangalore and Gamanagatti, Dharwad. Like wise during the year 2012-13 the Corporation has been entrusted with the CE works by the other departments of GOK, the details of which are as under :

Amount Sl. Particulars GO No Dept. Rs. in No Crore 1 Construction of Motor vehicle SARIE 185 SAEEPA 2012, Tpt. Dept. 5.00 Inspection Centre at Mysore Dt.22-12-2012/11-02-2013 2 Construction of Motor vehicle SARIE 184 SAEEPA 2012, Tpt. Dept. 5.00 Inspection Centre at Dharawada Dt.11-02-2013 3 Construction of Electrical Drivers SARIE 190 SAEEPA 2012, Tpt. Dept. 1.25 Testing Track at Hassan Dt.16-10-2012 4 Construction of Electrical Drivers SARIE 191 SAEEPA 2012, Tpt. Dept. 1.25 Testing Track at Mysore Dt.16-10-2012 5 Construction of Drivers Testing SARIE 143 SAEEPA 2012, Tpt. Dept. 3.00 Track at Hassan Dt.03-10-2012 6 Construction of Drivers Tr. Centre KAE 143 ETAU 2012, Dt.30- Lab. Dept. 15.00 for SC/ST youth at MDY. KLR & 11-2012/30-01-2013 CKM 7 Construction of Heavy duty Drivers SARIE 05 SAEEPA 2013, Tpt. Dept. 9.96 Training Inst. at Bng/ Dharawada Dt.25-02-2013 8 Construction of Truck Terminal for SARIE 37 SVIRASA 2013, Tpt. Dept. 9.85 DUTTL at Bng/ Dharawada Dt.04-03-2013

Accordingly the funds so received will be utilized for the purpose they have been released.

29. In regard to the Insurance of Premium Segment vehicles like Volvo, Mercedes Benz etc., the Corporation has preferred to opt for ‘Comprehensive Insurance Policy’. Accordingly in case of accident repairs, a claim is lodged with the Insurance Company and 50% of repair charges are booked as expenditure and balance is shown as receivables.

30. The Corporation during the year 2012-13 has repaid the capital loan to the extent of Rs.54.25 crore.

Dated: 04 -06-2013 Sd/- Sd/- Place: Bangalore (S.Padmanabhan) (N.Manjunatha Prasad) DIRECTOR (Finance)/FA Managing Director

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