KARNATAKA STATE ROAD TRANSPORT CORPORATION CENTRAL OFFICE : - 560027.

Annual Administration Report 2010-11 Published by : Managing Director, State Road Transport Corporation, K.H.Road, Shanthinagar, Bangalore – 560 027.

Compiled by : Chief Planning & Statistical Officer, Karnataka State Road Transport Corporation, K.H.Road, Shanthinagar, 50 Bangalore – 560 027.

Printed by : Controller of Printing & Stationary, Karnataka State Road Transport Press, K. H. Road, Shanthinagar, Bangalore - 560 027. Planning & Statistical Department KARNATAKA STATE ROAD TRANSPORT CORPORATION INDEX Sl. PAGE PARTICULARS K.H. Road, Shanthinagar : Bangalore – 560 027. No. NO. 1 Introduction 1 2 Management 6 No. KST:CO:PLN & STAT:A.A.R: 816 :2011-12 Date: 31 -03-2012 3 Administration 9 4 Operations 14 5 Auto engineering 26 To 6 Stores 34 The Principal Secretary to Government, 7 Finance 36 Transport Department, 8 Civil engineering 53 Govt. of Karnataka 9 Labour 55 M.S Building, 10 Security & vigilance 59 Bangalore – 560 001. 11 Environment initiatives 64 12 Information technology 69 Sir, 13 General 72 Schedules As required under Section 35(2) of the Road Transport Corporations Act 1950, the 50th 1 Schedule ‘A’ – Meetings attended by the Board of Directors 83 2 Schedule ‘B’ – Divisionwise Depots, Bus stations & Control points 85 Annual Administration Report of the Karnataka State Road Transport Corporation for the year 3 Schedule ‘C’ – Fare structure 87 2010-11, together with the relevant statistical data and financial statements is submitted 4 Schedule ‘D’ – Casual contract rates 88 herewith. 5 Schedule ‘E’ – Categorywise pay scales 89 6 Schedule ‘F’ – Depreciation 94 Appendixes Yours faithfully, 1 Depots, Schedules, Schedule Kms, Routes and Route Kms, as on 31-03-2011 95

Sd/- 2 Operational Kms. 96 ( GAURAV GUPTA ) 3 Fleet, vehicle utilization and average seating capacity as on 31-03-2011 97 MANAGING DIRECTOR. 4 Vehicles held & fleet utilization 98 5 Staff position as on 31-03-2011 99 6 Performance of fuel & tyres 100 7 Production – Regional Workshops 101 8 Quality of Services 102 9 Balance Sheet as on 31-03-2011 103 10 Accounting Policies 105 11 Profit & Loss account for the year ended 31-03-2011 114 12 Net Revenue Appropriation account for the year ended 31-03-2011. 116 13 Capital Expenditure for the year 2010-11 117

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CHAPTER-1 INTRODUCTION 1.5 OPERATIONAL EFFICIENCY: The Operational results of the vital parameters of 2010-11 compared to 2009-10 are as under: 1. Kms. operated increased to 8707.67 lakh during the year 2010-11 as compared to 8428.26 lakh in 1.1 PERIOD COVERED: 2009-10. This is the fiftieth Annual Administration Report of Karnataka State Road Transport Corporation 2. The Corporation has achieved average vehicle utilization of 363 kms during 2010-11 as compared to 365 covering the activities of the Corporation for the financial year 2010-11 i.e., from 1st April 2010 to kms. of 2009-10. 31st March 2011. 3. Tyre Life during 2010-11 decreased to 120036 kms. from 121426 kms. of 2009-10.

1.2 MANAGEMENT: 4. Fuel efficiency during 2010-11 in terms of KMPL has increased to 4.85 as compared to 4.84 which was achieved during 2009-10. The amended RTC Act 1982 provides for the Management of the Corporation by the Board of Directors. The Board of Karnataka State Road Transport Corporation as on 31st March 2011 consisted 13 5. The rate of breakdowns per 10,000 kms has decreased to 0.05 during the year 2010-11 from 0.06 of Directors and one invitee. All the Directors have been appointed by the State Government. 2009-10. 6. The rate of accidents per lakh kms. remains steady at was 0.15 during the year under report also. 1.3 ADMINISTRATIVE SET UP: 7. Earning per kilometer (on Traffic Revenue) has increased to 2031.5 paise during the year 2010-11 from During the year 2010-11, New Depots have been commissioned at Nelamangala on 01-09-2010 1797.7 paise of 2009-10. attached to Bangalore © Division and Harppanahalli on 18-11-2010 attached to Davavagere Division, 8. During the year 2010-11, the Corporation has made highest ever profit of Rs. 6205.25 lakh as against totaling to two new Depots. As on 31-03-2011 KSRTC had 13 operating Divisions with 71 Depots under Rs. 4884.69 lakh profit made during 2009-10. its jurisdiction besides 2 Regional Workshops, 3 Civil Engineering Divisions, one Printing Press, one Central Training Institute, 2 Regional Training Institutions and a Hospital. 1.6 INDUSTRIAL RELATIONS: 1.4 PASSENGER AMENITIES AND FACILITIES: One meeting was held between the Management and the Labour representatives during the year The Corporation has accorded high priority to provide increased amenities to the travelling Public. As 2010-11 in order to resolve the issues and demands of the labour and to maintain harmonious relationship. on 31-03-2011, there were 133 permanent Bus Stations besides, 31 Rural Wayside Shelters and 105 City There were no strikes reported during the year 2010-11. Pick-up Shelters. The long distance Express and non-stop Services were further augmented to meet the needs of the Travelling Public. In order to provide more comfort to the traveling public 964 Mofussil The Corporation continued to extend all facilities to the workmen for the development of cultural (NAL), 179 Grameena Karnataka Sarige, 45 City, 75 Rajahamsa, 10 Rajahamsa CS, 2 Rajahamsa A/C, 6 and sports activities. The Corporation has also continued to extend medical, housing and other welfare Carona (Ambari), 40 City Volvo Buses, 32 Volvo Multi axle and 10 Mercedez Benz totaling to 1371 benefits to its Employees. (including 8 vehicles received from BMTC) new Buses were inducted during the year. 1.7 ANNUAL OPERATING PLAN 2011-12: As on 31-03-2010, in all 1153 long distance routes were operated with route length ranging from 120 The Corporation formulated its Annual Operating Plan 2011-12 through which steps have been kms. to 1078 kms. The Corporation has operated 2530 Ordinary, 3081 Express, 362 Rajahamsa , 2 taken to improve the performance efficiency. Norms have been fixed not only to bring down the cost of Rajahamsa A/C, 10 Rajahamsa CS, 10 Meghadoota, 8 Carona (Ambari), 23 Sheetal, 2 Non A/C Sleeper, operations, but also to improve various operational parameters. The gist of the plan is as follows. 16 Carona Sleeper, 260 Airavatha (Volvo), 25 Multiaxle (Volvo),10 Mercedez Benz, 48 Volvo (city), 122 1. It is proposed to augment 484 Schedules. city, 38 Marcopolo, 94 Semi Low Floor and 56 Suburban Services as on 31-03-2011. 2. It is proposed to achieve a KMPL of 4.90 3. It is proposed to achieve Vehicle Utilisation of 365 Kms. 4. It is proposed to achieve Tyre life of 123000 Kms. 5. It is proposed to add 977 new Vehicles to the existing Fleet by replacing 575 old Vehicles which are not fit for operation.

- 1 - - 2 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 6. It is proposed to operate 9340.98 lakhs Effective kms. PROGRESS AT GLANCE 7. It is expected to earn Gross Revenue of Rs.220191.24 lakh. (excluding subsidy to be received from Sl.No. Factors 1961-62 2007-08 2008-09 2009-10 2010-11 Govt.) 1 Organisation (as on 31st March) 1 Central office 1 1 1 1 1 8. The Cost of operations is expected at Rs.220183.60 lakh. 2Divisions 813131415 9. It is proposed to make Profit of Rs. 7.64 lakh on Gross Revenue (excluding subsidy to be received 3 Depots 42 60 63 69 71 4 Regional Workshops 2 2 2 2 2 from Govt.) 5 Printing Press 1 1 1 1 1 10. It is expected to earn an EPKM of 2307.8 paise on Traffic Revenue. 6 Staff Employeed 11752 27505 32100 33299 34019 7 Staff ratio per Schedule 8.96 4.79 5.17 5.16 5.08 11. The expected CPKM is 2357.2 paise. 2 Operations (as on 31st March) 1 Fleet 1792 6759 6914 6963 7405 12. It is contemplated to complete the Depot construction work undertaken at Tumkur -2, Hassan-2, 2 Schedules 1311 5737 6206 6458 6697 Sulya, and Challkere during 2011-12. 3 Daily schedule kms.(lakh) 2.58 21.62 23.29 24.33 25.09 4 Routes 1301 5351 5264 5278 5268 13. It is planned to construct 8 new Bus Stations. 5 Route kms.(lakh) 0.72 4.75 4.87 4.68 4.82 6 Inter State Routes 40 308 389 380 410 1.8. ANNUAL PLAN 2011-12: 7 Ordinary Services 1232 2268 2475 2481 2530 8 Express Services 61 2663 2886 2973 3081 The total Capital Expenditure incurred by the Corporation during the year 2010-11 for its 9 Semi-deluxe Services -- 74 26 2 -- developmental activities was Rs.35390.72 lakh as against the proposed amount of Rs.38966.93 lakh. The 10 Deluxe Services 8 ------11 Ultra-Dlx./Rajahamsa /Rajahamsa AC/CS -- 279 318 363 374 Corporation has been able to build 1371 Bus bodies during 2010-11. 12 Mayura/Sheetal/ Meghadoota Services -- 32 32 35 33 13 Carona (Ambari)/Sleeper/Non AC Services -- -- 8 18 26 The programme of Capital Expenditure that has been proposed and actually incurred during the year 14 Volvo/Volvo city/Volvo M axle Services -- 170 190 290 333 15 City Services -- 172 200 117 122 2010-11 are shown below. 16 Mercedez Benz ------10 (Rs.in lakh) 17 Semi Low Floor ------79 94 18 Marcopolo ------41 38 Sl. 19 Sub urban Services -- 79 71 59 56 Programme Proposed Actual No. 3 Passenger amenities (as on 31st March) 1 Bus Stations 68 114 120 121 133* 1 Land and Buildings 8000.00 5979.48 2 Rural way-side Shelters 63 50 37 38 31 2 Passenger Buses & Dept.vehicles. 25765.00 24995.01 3 City pickup Shelters 131 78 78 80 105 4 Traffic Activities 3 Environment Equipments 500.00 107.53 1 Total Schedule kms.(lakh) 947.70 7632.05 8041.43 8290.82 8591.80 Plant, Machinery,Equipment, Computer Hardware, 2 Total Effective kms. (lakh) 808.62 7598.07 8104.27 8428.26 8707.67 4 600.00 1018.44 Software and ETM’s etc. 3 Effective kms. per day (lakh) 2.22 20.76 22.20 23.09 23.86 4 Passengers carried per day (lakh) 4.35 17.64 18.55 20.29 22.13 Civil works 3252.30 5 JnNURM works 3169.43 Vehicles -- 5 Traffic Revenue per day (Rs.in lakh) 1.85 360.68 391.65 415.06 484.65 37.96 6 EPKM (Ps) 83.5 1737.4 1763.9 1797.6 2031.5 6 GEF-SUTP 932.50 7 Percentage load factor (Asc) 58.8 72.2 70.8 69.5 72.8 Total 38966.93 35390.72 5 Performance 1 Percentage Fleet Utilisation 68.4 91.1 89.9 91.0 92.2 2 Average Vehicle Utilisation (kms.) The Corporation in its Revised Budget Estimates 2011-12 has a Capital Expenditure programme of a) On Effective kms. 193.5 365.0 364.0 365.0 363.0 Rs.34243.24 lakh . b) On Gross kms. 198.9 377.0 378.0 381.0 379.0 3 Diesel (KMPL) 4.31 5.02 4.92 4.84 4.85 4 Tyre performance (average Kms.) The Corporation has planned to avail loan of Rs.7500.00 lakh from the consortium of Banks and a) New tyres 38828 43612 45571 45644 43898 other Financial Institutions during the year. b) Retreaded tyres 23528 23719 23489 23042 22176 c) Total tyre life -- 113904 113484 121426 120039 ***** * Including IMTC at M.B.S & C.B.S at and R.S. Naidunagar - 3 - - 4 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1

- 2 - CHAPTER-2 MANAGEMENT

Sl.No. Factors 1961-62 2007-08 2008-09 2009-10 2010-11

6 Quality of Service 1 Rate of Breakdowns (per 10000 Kms.) 1.25 0.09 0.08 0.06 0.05 2.1 COMPOSITION OF THE BOARD OF DIRECTORS: 2 Rate of Accidents (per lakh Kms.) 0.79 0.18 0.17 0.15 0.15 3 Punctuality ( %) The Board of Karnataka State Road Transport Corporation consisted 13 Directors including Hon’ble st a) Departures 87.4 96.4 96.1 96.2 95.3 Chairman, Hon’ble Vice-Chairman and One Invitee as on 31 March 2011. Out of 13 Directors, the b) Arrivals 81.8 96.3 96.6 96.7 95.9 Chairman and Vice-Chairman are non-official Directors. The remaining 11 Directors are Official 4 Public complaints (per lakh passengers) 2.43 0.23 0.20 0.18 0.19 Directors and among them one Director represents Central Government. 7 Capital (Rs.in Lakh) : (as on 31st March) 1 Investment: a) State Government: All the Directors are appointed by the State Government. The Metropolitan Commissioner, BMRDA, i) Capital cotribution 831.24 ------Government of Karnataka is being invited to attend the Board Meetings as ‘Invitee’ in terms of Section ii) Equity capital -- 21928.94 24278.94 24278.94 24278.94 19(a) of the BMRDA Act-1985. b) Central Government i) Capital contribution 251.00 100.00 100.00 100.00 100.00 ii) Equity capital -- 4809.76 4809.76 4809.76 4809.76 2.2 CHANGE OF BOARD OF DIRECTORS DURING THE YEAR 2010-11: 2 JnNURM / SDP / GEF / CAF -- -- 1918.28 4689.14 6539.02 3 Internal resources -- 56315.90 64015.90 69717.90 73704.86 1. Sri. L.V.Nagarajan, IAS., Principal Secretary to Government, Finance Deptartment Government of 4 From revenue -- 9672.18 10217.88 19325.65 40060.39 5 Others (loan from banks LIC etc.) 49.24 27829.38 27765.35 25375.40 21388.44 Karnataka, has been appointed as Director on the Board of KSRTC vide Government Notification TOTAL 1131.48 120656.16 133106.11 148296.79 170881.41 No: ¸ÁjE 67 ¸Á¸ÀA¸Éà 2010 dated: 26-04-2010 in place of Sri. M.R.Sreenivasa Murthy, IAS. 8 Fixed Assets (Rs.in lakh) (as on 31st March) a) Land & Buildings 171.01 21834.91 27470.96 40015.28 44239.44 2. Sri. Mohammad Mohsin, IAS., Managing Director, NWKRTC, Hubli, has been appointed as Director on b) Passenger Buses 829.79 92234.84 95775.09 100090.45 116508.87 the Board of KSRTC vide Government Notification No: ¸ÁjE 47 ¸Á¸ÀAE 2010 dated: 28-06-2010 in c) Departmental Vehicles 15.82 1175.98 1167.96 1165.64 1174.12 d) Plant, Machinery & Others 34.71 5410.43 8692.10 7025.42 8958.98 place of Sri. A.N.Patil, KAS., transferred. TOTAL 1051.33 120656.16 133106.11 148296.79 170881.41 9 Working Results 3. Sri. Hemaraju, Managing Director, NWKRTC., Hubli, has been appointed as Director on the Board of a) Gross Revenue turnover (Rs.in lakh) 726.20 144810.92 163935.74 174636.04 207868.29 KSRTC vide Government Notification No: ¸ÁjE 53 ¸Á¸ÀAE 2010 dated: 05-07-2010 in place of b) Total working exp.(including depreciation, 666.12 140756.64 158165.22 169751.35 201663.03 Sri. Mohammad Mohsin, IAS., transferred. interest and bonus )(Rs.in lakh) c) Net Profit (after depreciation, Interest 60.08 4054.28 5770.52 4884.69 6205.26 and bonus) (Rs.in lakh) 4. Sri. Bharat Lal Meena, IAS., Commissioner, Bangalore Development Authority, has been appointed as d) Return on Capital (net profit + interest) 116.68 6553.21 8936.95 7397.52 8109.43 Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 56 ¸Á¸ÀA¸Éà 2010 (Rs.in lakh) dated:29-07-2010 in place of Sri. Siddaiah, IAS., transferred. e) Percentage return on Mean Capital 12.20 15.63 16.42 11.96 12.31

5. Sri. M.K.Shankarlingegowda, IAS., has been promoted and posted in the upgraded post as Principal Secretary to Government, Transport Departmenmt, and appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 01 ¸Á¸ÀA¸Éà 2010 dated: 17-01-2011.

6. Sri. I.S.N.Prasad, IAS., has been promoted and posted in the upgraded post as Principal Secretary to the Hon’ble Chief Minister and appointed as Director on the Board of KSRTC vide Government Notification No: ¸ÁjE 01 ¸Á¸ÀA¸Éà 2010 dated: 17-01-2011.

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With the above changes, the following is the composition of the Directors on the Board of K.S.R.T.C. Sri. SHANKAR PATIL, KAS., DIRECTOR Managing Director, as on 31-03-2011. 12 (Official) NEKRTC, Central Office,

Gulbarga.

Sl. No. Name & Address Official/ Non-official Sri. HEMARAJU Managing Director, DIRECTOR Sri. R.ASHOKA, 13 NWKRTC, (Official) Hon’ble Minister for Home & Transport, CHAIRMAN Central Office, 1 Government of Karnataka and Hon’ble Chairman, (Non-official) Hubli. KSRTC, Central Office, Bangalore -560 027. Sri. K.A. RAJKUMAR, Director (Operation), DIRECTOR Sri. JAGGESH, 14 Hon’ble Vice-Chairman, VICE--CHAIRMAN KSRTC, Central Office, (Official) 2 KSRTC, Central Office, (Non-official) Bangalore-560027. Bangalore -560 027.

Sri. S.K.DASH, IAS., 2.3 NUMBER OF MEETINGS CONDUCTED, SUBJECTS PLACED AND RESOLUTIONS DIRECTOR Joint Secretary (T), (Official) PASSED : 3 Dept . of Road Transport & Highways, Central Govt. Government of , representative During the year 2010-11, four meetings of the Board of Directors have been conducted. 111 subjects New Delhi-110 001. have been placed before the Board and 109 Resolutions passed. Sri. SUBIR HARI SINGH, IAS., INVITEE 4 Metropolitan Commissioner,BMRDA, Govt. of Karnataka (Official) No.1 Ali Asker Road, Bangalore- 560 052 2.4 MAIN COMMITTEE:

Sri. L.V.NAGARAJAN, IAS., No Main Committee was constituted during the year 2010-11 Principal Secretary to Government, DIRECTOR 5 Finance Department, (Official) Government of Karnataka, Statement showing the information regarding the number of Board meetings attended by the Vidhana Soudha, Bangalore- 560 001. Directors/Invitee during the year 2010-11 is shown in Schedule-A. Sri. I.S.N.PRASAD,IAS., DIRECTOR Principal Secretary to Hon’ble Chief Minister, (Official) 6 Government of Karnataka, Vidhana Soudha, Bangalore- 560 001 *****

Sri. M.K.SHANKARALINGEGOWDA., IAS., DIRECTOR Principal Secretary to Government, (Official) 7 Transport Department,

Government of Karnataka,

M.S.Building, Bangalore- 560 001.

Sri. BHARAT LAL MEENA, IAS., DIRECTOR 8 Commissioner, (Official) Bangalore Development Authority, Bangalore.

Sri. GAURAV GUPTA, IAS., DIRECTOR 9 Managing Director, (Official) KSRTC, Central Office, Bangalore – 560 027.

Sri. SYED ZAMEER PASHA, IAS., DIRECTOR 10 Managing Director, (Official) BMTC, Central Office, Bangalore – 560 027.

Sri. MAAZ AHMED SHARIFF, KAS., Director (Personnel & Environment ), DIRECTOR 11 KSRTC, Central Office, (Official) Bangalore – 560 027.

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CHAPTER-3 ADMINISTRATION 3.2. STAFF POSITION AND STAFF RATIO: 3.2. 1) Staff position: The Corporation employed 34019 permanent employees as on 31-03-2011 as against 33299 3.1 SET-UP: employees as on 31-03-2010. The category-wise break-up of the total staff is given in Table-2. During the year 2010-11, totally two new Depots have been commissioned they are at Nelamangala on 01-09-2010 attached to Bangalore © Division and Harppanahalli on 18-11-2010 attached to TABLE-2 Davanagere Division No. of Employees Sl. No. Category As on 31.03.2011 As on 31.03.2010 Further Mofussil bus station at MBS has been upgraded under JnNURM project and Regular employees commissioned on 19-9-2010 and construction of IMTC at R.S. Naidunagar bus station has also been a) Class-I and II Officers 363 348 completed and commissioned on 24-7-2010. A new Divisional Work Shop at Chikkaballapura has been b) Class-III and IV Officials: Drivers 10434 10432 established on 21-6-2010. Conductors 5749 6192 Drivers-cum-Conductors 8015 7084 Traffic Supervisors 1144 1134 During the year 2010-11, Nanjangud Depot of Mysore City Transport Division has been transferred Mechanical 5321 5391 and brought under the administrative control Chamarajnagar division with effect from 01-05-2010 Administration 2853 2600 Civil Engineering 52 31 similarly H.D.Kote Depot of Chamarajnagar division has been transferred to Mysore (R) division w.e.f Printing Press 88 87

01-05-2010. With this, the Corporation had 71 Depots, 133 Bus Stations, 42 Control Points and 31 Way Total Class-III & IV 33656 32951 side Shelters under its network of operations spread over in 14 Divisions (13 operating Divisions and one Total Regular Employees (a+b) 34019 33299 Bus Station Division) as at the end of 31-03-2011. The Divisionwise number of Depots, Bus Stations and Control Points and their details as on 31-03-2011 are furnished in Table –1 and Schedule-B respectively. The strength of Class-I & II Officers was 363 and accounted for 1.07% of the total permanent staff of the Corporation. The ratio of Officers to staff was 1:93 as on 31-3-2011. TABLE -1 3.2.2) Recruitment: Sl. No of No of Bus No of Control Division During the year 2010-11, 1773 Drivers, 1716 Driver-Cum-Conductor, 293 Artisans and 1116 No. Depots Stations Points Technical assistants totaling to 4898 have been recruited. 1 Bangalore © 7 1 5 2 Ramanagar 6 8 3 Helper ‘A’ and ‘B’ posts are merged and brought under the Conductor scale as Technical assistant. 3 Tumkur 6 13 2 Security Guard (Class IV) is upgraded to Class III and Security Head Guard (Class IV) is upgraded to 4 Kolar 5 6 4 Security Havaldar (Class III). Security Head Guard and Watch & Ward Inspector posts are abolished 5 Chikkaballapura 5 10 6 w.e.f. 24-05-2010. 6 MCTD 3 5 3 7 Mysore (Rural) 6 17 - 3.2.3) Staff ratio: 8 6 10 3 The total staff strength (regular) working in the Corporation was 34019 for operating 6697 schedules 9 4 7 1 as at the end of the year. The Divisional staff ratio per schedule was 4.88. The overall staff ratio of the 10 Hassan 5 16 - Corporation per schedule (including the staff employed at the Regional Workshops and other Central 11 Chikkamagalore 5 14 2 Units) decreased from 5.16 as on 31-03-2010 to 5.08 as on 31-03-2011. The details of staff ratio as on the 12 6 8 12 last day of the year under report with comparative figures for the previous year are given in Table-3. The 13 Davangere 7 15 1 Division-wise staff ratio details per Schedule/Vehicle held/Avg. Vehicles on road and Effective Kilometers 14 KBS -- 3 - performed per Employee per day are given at Appendix-5. TOTAL 71 133 42

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As on 31.3.2011 As on 31.3.2010  78 Officers have been sent to different training agencies like CIRT, NPC, GRSP, IPE, DPE and NIPM Sl. Units Staff Ratio Staff Ratio etc., for training. No. Staff Staff per Sch. per Sch.  Five officers have been sent to London, Leyon and France for Study tour under ASRTU Corpus fund and 1 Operating Divisions 32659 4.88 31943 4.95 2 Regional Workshops 588 0.09 624 0.10 three officers have been sent to London, Mexico and Bogota for study tour under World Bank GEF fund. 3 Other Central Units 772 0.11 732 0.11  99 students of BBM/MBA/MSW have been trained in various Departments of the Corporation in Human Total 34019 5.08 33299 5.16 Resources/Finance and other internship projects & field works. As at the end of the year, there were 5570 Employees belonging to SC and 1665 Employees belonging  63 SC/ST un-employed private personnel have been trained in Heavy Passenger Vehicle Driving under to ST on the rolls accounting 16.37% and 4.89% respectively to the total Employees. The category-wise SCP/TSP. working position of the SC and ST Employees in the Corporation as on 31-03-2011 is indicated in Table - 4.  795 private persons have been trained in HPV Driving on payment of fee. TABLE-4 3.4 DISCIPLINARY CASES AND THEIR DISPOSALS: Sl. Employees as on 31-03-2011 Employees as on 31-03-2010 Category The details of Disciplinary cases and their disposals during the year 2010-11 as compared to previous No. Total SC ST Total SC ST* year are shown in Table-5. 1 Class-I & II Officers 363 34 18 348 36 12 TABLE – 5 2 Class-III & IV Officials: a) Traffic: 24198 4063 1239 23708 3507 1124 Sl. i) Drivers, Conductors & Particulars 2010-11 2009-10 Dr-cum-Crs. No. ii) Traffic Supervisors 1144 229 60 1134 83 62 No. of cases pending as on the last day b) Mechanical 5321 649 221 5391 588 222 1 13750 14190 of the year c) Administration & Others 2993 595 127 2718 619 94 Total 34019 5570 1665 33299 4833 1514 2 No. of cases detected during the year a) Conductors 42322 44666 * Revised b) Drivers 8879 7793 c) Driver-cum-Conductor 20729 18245 d) Other Staff 4047 4547 The Details of Male and Female employees in the Corporation during the year 2010-11 and 2009-10 is given the Table -4a. Total (a to d) 75977 75251 TABLE -4a. 3 No. of cases finalized: a) Dismissed/ Discharged/ 490 555 Running Terminated/Removed staff Driver/ Work Others Officers b) Suspended {As a specific 68 106 Year Cond/ shop Supervisors (Non Male Female Total (Admn.) punishment} Dri. Cum staff Supervisor) c) Fined 48151 48305 Cond. d) Other punishments 29533 26725 2010-11 24198 5321 363 669 3468 31704 2315 34019 Total (a to d) 78242 75691 2009-10 23708 5391 348 621 3231 31165 2134 33299 4 No of cases pending as on the last day of the year 11485 13750

3.3 TRAINING SCHEME AND FACILITIES: Unit Heads are the Disciplinary Authorities for major punishment for Class – III & IV employees Training of employees belonging to various category including Officers has been continued in one working in the units (excluding supervisory staff). The Depot Managers and other Divisional level Regional Training Institute, one Drivers Training Academy and one Central Training Institute of the Officers have continued to be empowered to impose minor penalties on Class-III & IV employees coming Corporation during the year 2010-11. The details of the employees undergone training are as follows: under their administrative control.  9926 employees of different category have been trained at the training centres of the Corporation  788 Drivers and Driver cum Conductor have been trained under PCRA training programme - 11 - - 12 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1

3.5 RULES & REGULATIONS OF KSRTC: CHAPTER-4 OPERATIONS The following Rules/Regulations are in force in KSRTC.

1. KSRTC Gratuity Regulations (01-04-1957). 4.1 NATIONALISATION SCHEME: 2. KSRTC Rules 1961. During the year 2010-11, no new Scheme of Nationalization has been taken up. However, the repeal 3. KSRTC Employees Leave Rules 1964. of Contract Carriages (Acquisition) Act 1976 by the Government allowing Private Operators to operate as Contract Carriages through out the State is continued. 4. KSRTC Employees Contributory Provident Fund Regulations 1968.

5. KSRTC Employees Medical Attendance Regulations 1970. 4.2 OPERATIONS: 6. KSRTC Servants Conduct & Discipline Regulations 1971.  Operational jurisdiction of the Corporation is 17 Districts in the State of Karnataka. 7. KSRTC Servants Payment of Advance for Purchase of Motor Car/ Cycle/Scooter & Bicycles  Major part of the Operations is in rural area. Regulations 1976.  Operated 6697 Schedules covering 2509248 kms per day as on 31-03-2011 as against 6458 8. KSRTC Employees Promotion and Pay Regulations 1980. Schedules and 2433267 kms as on 31-03-2010. 9. KSRTC Cadre & Recruitment Regulations 1982.  Achieved a growth of 3.7% in Schedules and 3.1% in Schedule kms over previous year. 10. KSRTC Employees Premature Retirement Regulations 1983.  In Mysore City 290 City/Suburban Services, 48 Volvo (city),38 Marco Polo and 94 Semi low floor 11. KSRTC Employees Deputation outside India Regulations 1983. Services have been operated. 12. KSRTC Employees Compulsory/Voluntary Retirement Regulations 1984. 4.3 ROUTES, ROUTE KMs, SCHEDULES & SCHEDULE KMs: 13. KSRTC Employees Performance Appraisal Report Regulations 1985. The Corporation has Operated 5268 Routes with an average Route length of 91.5 Kms as on 14. KSRTC In-service Recruitment Scheme 1997. 31-03-2011. 15. Grant of Extra-ordinary Leave without Wages Scheme to the Employees of the Corporation. The details of Routes, Route kilometers, Schedules and Schedule kms. Operated as on 31-03-2011 with comparative figures of previous year are given in Table-6 and the Divisionwise details are given at ***** Appendix-1.

TABLE-6

st Variation over Sl. As on 31 March Factor previous year No. 2010-11 2009-10 Actual % age 1 No. of Routes 5268 5278* -10 -0.19 2 Route kilometers 481881 468218* 13663 2.92 3 Avg. Route length (in kms.) 91.5 88.7* 2.8 3.16 4 No. of Schedules 6697 6458 239 3.70 5 Daily Schedule kms. 2509248 2433267 75981 3.12

* Revised

- 13 - - 14 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 4.4 INTER-STATE ROUTES: TABLE – 9

% to total Operation of Inter-State Services on reciprocal basis has been continued during the year 2010-11 also. Sl. Schedule % to total Type of service Mofussil No. kms. Operations The details of Operation of Inter-State Services on reciprocal basis with the five neighboring States are services indicated in Table – 7. 1 Ordinary 782944 32.17 31.20 2 Express 1299908 53.40 51.80 TABLE – 7 3 Rajahamsa 158815 6.52 6.33 4 Rajahamsa A/C 914 0.04 0.04 Sch. Kms. Sch. Kms. Total Sl. No.of No.of State operated within operated out Schedule 5 Rajahamsa CS 4666 0.19 0.19 No Routes Schedules the State side the State Kms. 6 Sheetal 10200 0.42 0.41 1 Maharashtra 24 60 31414 12210 43624 7 Meghadoota 3666 0.15 0.15 2 Andhra Pradesh 168 469 125651 82795 208446 8 Carona (Ambari) 2302 0.09 0.09 3 Tamilnadu 130 375 71893 82436 154329 9 Carona sleeper 6700 0.28 0.27 4 Kerala 77 153 20277 28120 48397 10 Non A/C sleeper 700 0.03 0.03 5 Goa 11 28 12650 2270 14920 11 Airavat (Volvo) 137468 5.65 5.48 Total 410 1085 261885 207831 469716 12 Multi Axle (Volvo) 20812 0.86 0.83

13 Mercedez Benz 4988 0.20 0.20 4.5 CITY/ SUBURBAN SERVICES: Total 2434083 100.00 97.00

4.6.1 Long Distance and Night Services: City/Suburban Services have been operated in the City of Mysore. Operation of City/Suburban Schedules as on 31-03-2011 represented 3.00% of the total Schedule kms. In Mysore 102 City, 56 Sub-Urban, 33 The Corporation continued to operate long distance Services providing direct and quick City Volvo, 38 Marcopolo and 94 Semi Low Floor Services have been Operated during the year. The extent Transportation between Bangalore and various District Headquarters and other important places within of City/Sub-Urban Operations by the Corporation as on 31-03-2011 is indicated in Table-8. the State and in the neighbouring States. 1153 long distance Routes with Route length ranging from 120 Kms to 1078 kms has been in Operation as on 31-03-2011. Some of the long distance Services have been TABLE – 8 operated as night Services connecting all District Headquarters besides other important places in and out- side the State. Sl. As on 31.03.2011 City No. Routes Route kms Schedules Schedule kms. 4.6.2 Express and Non- Stop Services : 1 Mysore 142 2314 323 75165 2 %to total services 2.70 0.48 4.82 3.00 Express Services are continued to be operated by the Corporation with limited number of stops to provide quick and direct Transport Facility with Fare slightly higher than the Ordinary Services with a view 4.6.0 MOFUSSIL SERVICES : to reduce journey time and avoid change over. Non-stop Services have also been continued to be operated Mofussil Services operated by the Corporation have been scheduled to cover 2434083 Kms daily as at on selected routes where direct passengers are more to reduce the journey time, which also cause savings on the end of the year under report, which formed 97.00% of the total Operations. Besides the Operation of staff cost as these Services are operated without Conductors. Example Bangalore - Mysore, Bangalore- Ordinary Services in rural area, the Corporation also operated some of the Services as Express, Rajahamsa, Tumkur, Bangalore - Kolar, Bangalore - KGF and Bangalore – Chennai etc., totaling to 90 Services as on Rajahamsa A/C, Rajahamsa CS, Sheetal, Meghadoota, Carona (Ambari), Carona Sleeper, Non A/C Sleeper, 31-03-2011. 3081 Express Services have been operated covering 1299908 kms. daily accounting 53.40% Airavatha (Volvo), Multi axle(Volvo) and Mercedez Benz Services. The extent of such Operations as on of the daily kms. operated on Mofussil Routes by the Corporation. 31-03-2011 are shown in Table –9. 4.6.3 Premier Services: To meet the needs of affluent sections of the Travelling Public and also to provide a comfortable journey particularly during night, the Corporation has operated Premier Services such as Rajahamsa , Rajahamsa A/C, Rajahamsa CS Sheetal, Carona (Ambari), Carona Sleeper, Meghadoota, Airavatha (Volvo), Multi Axle (Volvo), and Mercedez Benz Services. 23 Sheetal, 362 Rajahamsa, 2 Rajahamsa A/C,

- 15 - - 16 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 10 Rajahamsa CS, 10 Meghadoota, 2 Non A/C Sleeper, 8 Carona(Ambari), 16 Carona sleeper, 260 TABLE – 10

Airavatha (Volvo), 25 Multi Axle(Volvo), 10 Mercedez Benz and 48 Volvo (city) Services have been in Variation over Sl. Period Operation as on 31-03-2011. Particulars previous year No. 2010-11 2009-10 Actual %age Public Private Partnership : 1 Kms.operated: (in lakh) a)Gross 9093.10 8793.53 299.57 3.41 Private agents are appointed to Book Tickets in advance through computerized and manual system in b)Effective 8707.67 8428.26 279.41 3.32 c) Dead 385.43 365.27 20.16 5.52 Karnataka and nighbouring States of Tamilnadu, Kerala, Goa, Maharashtra, Andhra Pradesh and 2 Percentage of Dead Kms.to 4.43 4.33 0.10 2.31 Pondicherry. Effective kms. 3 Avg.daily Service kms. (in lakh) 23.86 23.09 0.77 3.33 4.7 FARE STRUCTURE: The total Service kms operated during 2010-11 is 8707.67 lakh as against 8428.26 lakh Kms operated During the year 2010-11, Bus Fares have been increased 3.50% w.e.f 25/26-06-2010 The details of during 2009-10. The average Daily Service kms increased by 3.33% i.e. from 23.09 lakh kms to 23.86 Fare Structure is furnished in Schedule-‘ C’. lakh Kms during 2010-11. The percentage Dead kms to Effective kms for the year 2010-11 was 4.43 as compared to 4.33 of 2009-10. 4.8 ADVANCE BOOKING & RESERVATION FACILITIES: To enable the Passengers to avail Ticket at their locality the Scheme of Advance Booking and b) Vehicles & Passengers Travelled : Reservation Facilities have been brought in by the Corporation. The details of Vehicles held in the operating Divisions (including Private Vehicles) and their Utilization during the year 2010-11 with comparative figures of the previous year are shown in Table-11. There were totally 580 such Reservation Counters out of them 172 Counters (11 run by the Corporation, 145 run by the Private Agents and 16 by Bangaloreone) were at Bangalore alone covering all extension areas of Bangalore. In other places of Karnataka there were 248 Counters (55 run by the TABLE-11 Corporation and 193 run by the Private Agents) and 171 Counters (7 run by the Corporation and 164 run Variation over previous Sl. During the year Particulars year by the Private Agents) out side the State of Karnataka for facilitating the General Public to reserve their No Seats in Advance for their journey where the Traffic Generation is considerably high. Advance Booking of 2010-11 2009-10 Actual %age Avg.no.of Buses held in the 1 7131.3 6954.8 176.5 2.54 Tickets Facility has been available with full Fare plus the Reservation Charge of Rs.5/- per Seat for Fare less operating Divisions than or equal to Rs. 200/- and Rs.10/-for Fare more than Rs.200/-. The system of Booking of Seats 30 2 Avg.no.of Buses on road. 6576.6 6331.0 245.6 3.88 days in advance at the window booking Counters in Bus Stands and Private Reservation Counters has been %age Fleet Utilization 3 92.2 91.0 1.2 1.32 continued. Daily on an average, about 18000 Passengers avail this facility and ensures an average of Rs.72.78 (on operational Fleet). lakh revenue daily. Avg.Vehicle Utilization (in Kms.) 4 a) Gross 379 381 -2 -0.52 4.9 PROGRESS OF OPERATIONS: b) Effective 363 365 -2 -0.55 The Corporation continued further consolidation of existing Services. Divisionwise achievement in 5 Avg. seating capacity 52.0 52.0 -- -- Total no. of Passengers the key area of Operations are furnished in Appendix-2. Some salient features are summarized in the 6 8076.61 7407.26 669.35 9.04 carried (in lakh) following paragraphs. Avg.no.of Passengers 7 22.13 20.29 1.84 9.07 carried/day (lakh) a) Kms covered: The average number of Buses held by the Divisions rose from 6954.8 to 7131.3 The average The details regarding Kms operated with comparative figures of the previous year are shown in Table – 10. number of Buses on road also increased by 245.66 or 3.88% i.e. from 6331.0 during 2009-10 to 6576.6 during 2010-11. The percentage Fleet Utilization increased to 92.2% during 2010-11 from 91.0% of 2009-10. The average Vehicle Utilization on Gross kms per day decreased to 379 Kms. from 381 kms and on Effective kms it has decreased to 363 from 365 which was in 2009-10. The Divisionwise analysis of Vehicles held and Fleet Utilization is shown in Appendix-4. The average Seating Capacity stood at 52.0 in - 17 - - 18 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 2010-11.The total number of Passengers carried increased to 8076.61 during 2010-11 from 7407.26 lakh TABLE – 12 during 2009-10. The average Passengers carried per day too increased from 20.29 lakh to 22.13 lakh. The Sl. As on Divisionwise details of Breakdowns, Accidents, Regularity and Passengers traveled particulars are shown in Amenities No. 31-03-2011 31-03-2010 Appendix-8. 1 Bus Stations a) Permanent 133 121 c) Luggage and Parcel Transport: b) Temporary/Control points 42 48 2 Rural Wayside Shelters 31 38 The Luggage rate charged for Luggage booked by crew in the year 2010-11 is same as in 2009-10. 3 City Pickup Shelters 105 80 Personal Luggage upto 30 Kgs has been allowed free of charge per Adult Passenger and 15 Kgs per Child 4 Refreshment Rooms 101 104 Passenger. The Luggage in excess of these limits has been charged at the rates given below. 5 Tea Stalls 13 24 6 Cloak Rooms 13 9 i) Luggage rates : 50 ps. per unit of 20 kgs upto two stages or part Others (Stalls for Soft Drinks, Fruits, Pan 7 847 790 Beeda, Books and Stationery etc.,) thereof subject to a minimum of Re.1.00. e) Casual Contract Services:- ii) Newspapers : 75 ps. per unit of 5 kgs. or part thereof irrespective of distance. In addition to regular Passenger Services, the Corporation has provided Buses to Public on Contract Basis on payment of prescribed charges based either on Kms. or on Duration. The Corporation also d) Cloak Rooms and Catering Establishments: extended concessional rates to bonafide Students for educational purpose. The rates existed for Hiring of Buses on Causal Contract as on 31-03-2011 are furnished in Schedule –D. Cloak Room Facilities have been provided at some important Bus Stations with the objective of enabling the Travelling Public to keep their Luggage in safe custody. Articles of Baggage have been f) Concession/Season Passes & Free Passes: accepted for safe custody as per the rates shown below: Concessions extended by the Corporation to different categories of the Travelling Public/Students are detailed below. Sl. Particulars Per Package (Rs.) Locker (Rs.) No.

Upto 30Kgs. for a span of 12 hours 1. Student Bus Passes : I 2.00 5.00 (Suitcase, Trunks, Bedding, etc) II For next 12 hours or part thereof 3.00 6.00 The maximum distance for issue of Student Bus Pass from residence to School/College is 50 kms. III For each subsequent 12 hrs. 5.00 8.00

i. Primary School Students Free for 10 months (upto 50 kms.) Basic amenities such as Toilets, Drinking Water etc., have been provided in all the Bus Stations upto VII standard constructed and maintained by the Corporation. ii VIII, IX & X standard Rs.300/- for 5 months (upto 50 kms.) school (Boys) students. Rs.600/- for 10 months ( “ ) There were 101 Refreshment Rooms, 13 Tea Stalls, 13 Cloak rooms and 847 other Commercial iii VIII, IX & X standard Rs.225/- for 5 months (upto 50 kms.) Establishments provided to cater to the needs of Traveling Public. The details of Amenities and Facilities school (Girls) students. Rs.450/- for 10 months ( “ ) provided as on 31-03-2011 with comparative details as on 31-03-2010 are given in Table-12. iv College students Rs.500/- for 5 months (upto 50 kms.) Rs.1000/- for 10 months “

v I.T.I. students Rs.625/- for 5 months (upto 50 kms.) Rs.1250/- for 10 months “ vi College students (Professional) Rs.650/- for 5 months (upto 50 kms.) Rs.1300/- for 10 months “ vii Evening college/Ph.D., students Rs.1300/- for 10 months (upto 50 kms.) viii Processing charges Rs.60/- per pass each time - 19 - - 20 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1

2. 50% Concessional Travel Facility to the Drama Troupes/ Troupes sponsored by the Karnataka Peak Months- Apr, May, Other Months in the Type of Vehicle Sangeetha Nataka Academy. Jun, Oct & Dec (in Rs.) year (in Rs.) Ordinary/ Adult 900 800 3. Free passes to Olympians, Para Olympians and Arjuna awardees to travel in KSRTC buses. Karnataka Sarige Child 450 400 Rajahamsa- Adult 1800 1600 Executive/Semi- 4. Free bus passes issued to National Showrya Prashasti award winning children’s upto the age of 18 years. sleeper Child 900 800

17. 3-4 days Passes under the name of Suvarna Karnataka are available for Travel within the State in different 5. Free Travel Facility to all Freedom Fighters in Rajahamsa Buses also, within and outside the State. For category of Buses for 3 days in the peak days of the week i.e. Friday, Saturday and Sunday. Likewise 4 days Freedom Fighters aged 75 years and above, Free Travel is allowed along with a Companion. in non peak days of the week i.e. Monday, Tuesday, Wednesday and Thursday. The rates applicable are given below. 6. Concessional Travel Facility has been extended to one lakh physically handicapped persons (for all four Corporations) within the State with a restricted travel upto 100 kms from the address given by them. Sl. No Type of Bus Type of pass Rate (In Rs.) 3 Days 550/- 1 Ordinay/Express 7. Free Travelling coupons of Rs.2000/- will be given to Wife/ Widows of Freedom Fighters to travel with in 4 Days 550/- Sheetal 3 Days 650/- and out side the State 2 (A/C Karnataka sarige) 4 Days 650/- 3 Days 750/- 3 Rajahamsa 8. 25% Concession in Fare for Senior Citizen of age 65 years and above. 4 Days 750/-

9. Free Travel Facility to the totally Blind persons to travel within the State of Karnataka. 18. Daily Passes have been introduced for the first time in KSRTC for Commuters of Mysore City for Travel in City Services. The pass priced at Rs.25/- each is valid for a day upto midnight. 10. Free Traveling Facility to Ex-MLAs & MLCs to travel within and outside Karnataka in any Bus along with a Companion. 19. Chartered Contract Services have been given to Schools/Colleges/Industrial establishments/Private factories and Educational institutions at the following rates. 11. Free Traveling Facility to sitting MLAs & MLCs to travel within the State of Karnataka. They are issued Sl. Rate per Type of bus with a Gold Card on production of which they can travel in any type of Bus within the State. No. km(Rs.)

1 Mini 16 12. Monthly passes to working Journalists at the rate of Rs.10/- per pass per month in City/Suburban Services 2 Mofussil (Ordinary) 19 without restriction on the number of Trips. 3 Karnataka Sarige 21 4 Semi Deluxe 22 13. Free passes given to Accredited Journalists working in their district are permitted to travel within district 5 Rajahamsa(0800 hours to 2000 hours) 26 in ordinary and express services. Bangalore based Journalists are permitted to travel throughout the state in all type of buses including Volvo. For Schools: Discount of Rs.2/- per km on the above rates For Colleges: Discount of Re.1/- per km on the above rates 14. Home Guards (in uniform) are allowed to travel free in City Services while on duty. g) Concession for KSRTC Employees: 15. In Mofussil Services, Commuters with monthly passes are allowed to travel in a month by paying an amount equivalent to 20 round trips Fare of Ordinary Services between any two Destinations, subject to a i) All KSRTC Class-III & IV Employees working at places where City Services have been operated are issued maximum distance of 149.5 Kms. with Free Passes to report to the place of work and return to their home as per the Industrial Truce Settlement. 16. Weekly Passes under the name of Freedom Tickets are made available for travel within the State in different category of Buses for an entire week (7 days). Freedom Ticket holders of Rajahamsa Bus can travel outside ii) Free Passes without restriction of distance have been issued to all Employees and their families once in a the State also. The rates applicable are given below. year to Travel to any place in Buses operated by KSRTC.

- 21 - - 22 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 iii) All School and College-going children of KSRTC Employees have been issued with Free Pass to attend TABLE-14 Schools and Colleges in City and Mofussil Services. Sl. No. Nature of Accident 2010-11 2009-10

1 h) Public Complaints: Fatal 233 292 2 Major 197 177 1502 Public Complaints have been received during the year. The rate of Public Complaints per lakh 3 Minor/Insignificant 848 788 Passengers was 0.19 during 2010-11. All Complaints received from the Public are carefully investigated Total 1278 1257 and suitable action taken wherever warranted. Rate per lakh kms. 0.15 0.15

4 No of Fatalities 292 396 Suggestions received from the Commuters for improvement of the Services have been always given 5 No of persons injured 1758 1991 due consideration and appropriate action taken to implement them wherever such suggestions are acceptable. 4.10 PASSENGER AMENITIES : 1. For the benefit of Traveling Public, KSRTC has opened Advance Reservation Counters in all Bus Stations i) Special Services for Jathras/Fairs: located at the jurisdictional District and Taluk Headquarters within the State and neighboring States. Corporation has operated Special Services on occasions like Fairs, Jathras, Religious/Cultural/ Social celebrations etc., in all operating Divisions to cater to the increased Transport needs. During the year 2. Long distance Services are operated from MCTC Bus Stand, Shantinagar Bus Stand and Byappanahalli 2010-11, Special Services have been operated on 37 occasions covering 17.61 lakh kilometers and realised Bus Stand (NGEF) to decongest Kempegowda Bus Stand, also pickup points are provided in 25 places in an amount of Rs.446.39 lakh achieving an EPKM of 2534.7 paise. Bangalore, 3 places in Mysore and one place in Mangalore. j) Quality of Services: 3. Concessional Passes are issued to Students and Physically Handicapped Persons. The performance particulars with regard to Quality of Services provided during the year 2010-11 with comparative figures for the previous year are furnished below in Table –13. The Division-wise analysis 4. Free Passes are issued to Blind and Freedom Fighters. is indicated in Appendix – 8. 5. Passengers can book their Tickets upto 30 days in advance. The overall rate of Breakdowns per 10000 kms was 0.05 and rate of Accidents was 0.15 per lakh kms. 6. Booking of tickets can be made in the counters opened in neighboring states of Tamilnadu (64), Kerala (35) , Andhra Pradesh (27) , Goa (6), Maharashtra (38) and Pondicherry (1). TABLE – 13

Sl.No. Particulars 2010-11 2009-10 7. AWATAR (Any Where Any Time Reservation) System continued for advance booking of seats

1 %age Regularity throughout the state of Karnataka and also important places in the neighboring States. Totally, there are a) Departures 95.3 96.2 580 Booking Counters out of which Bangalore City alone has 172 such Counters (Including 16 counters b) Arrivals 95.9 96.7 of Bangalore ONE) 2 Breakdowns per 10000 Kms. 0.05 0.06 3 Accidents per lakh Kms. 0.15 0.15 8 . Seats Booking through Internet has been continued.

The Accident details for the year 2010-11 compared to 2009-10 are shown in Table –14. 9. To Facilitate passengers Ticket Booking through Mobile and e-booking were introduced.

10. Discount of 10% on return Journey Fare has been allowed, if both “onward and return” Journey booked simultaneously.

11. Group Discount of 5% on Fare has been given, if 4 or more number of seats have been booked in a single Ticket.

- 23 - - 24 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 12. 50% concession in the Fares for Artists of Drama/Yakshagana troupes to participate in programmes CHAPTER-5 AUTO ENGINEERING approved by the Karnataka Sangeetha Nataka Academy.

13. Monthly Season Passes introduced-amount equivalent to 20 days paid for 30 days Journey. 5.1 FLEET POSITION: 14. Free Transport Facility to passengers having Reservation Tickets to Travel from their locality to the Bus KSRTC has added 1371 new Vehicles to its Fleet and scrapped 640 Vehicles which were not fit for Station 2 hours before the Departure of Bus in City Services. operation during the year 2010-11. Thus, as on 31-03-2011 the Fleet strength of the Corporation stood at 7405. The number of Departmental Vehicles such as cars, jeeps, trucks, cranes, vans, etc., held by the 15. Fares are reduced during day time for selected Services. Corporation as at the end of the year 2010-11 was 325

16. Promotional Fares are charged on selected routes to maintain parity with Private Operators and attract Makewise Fleet held as at the end of the year 2010-11 is given in Table – 15. These Vehicles have Passengers to Travel in KSRTC Buses. been operated by 71 Depots of 13 Divisions. During the year a new Divisional Work Shop has been established at Chikkaballapura on 21-6-2010. With this the Corporation had 13 Divisional Workshops at 17. Loaders are appointed at Mangalore, Mysore Rural, Chamarajanagar, Mysore City Transport, Kolar and respective Division Headquarters where in heavy body repair, F.C. renewal, reconditioning of major Chikkaballapur Divisions to solicit passengers to board KSRTC Buses, assist them to load/unload Luggage, aggregates and processing of Tyres etc. have been attended to. Volvo Vehicles have been maintained by the inform about the Departures etc. in view of severe competition with Private Operators. Corporation itself.

18. Reservation of 10% Commercial Stalls to Physically Handicapped persons. TABLE-15

Sl. Vehicles held as on 19. Accident Relief Fund - payment of Rs.2.50 lakh as compensation to the Dependent of the deceased No. Particulars 31-03-2011 31-03-2010 Passenger of KSRTC Bus involved in an Accident, in addition to the regular Compensation awarded by 1 Registered passenger buses MACT. a) Leyland 2117 2550+93 Pvt. b) Tata 4708 3871 c) Swaraj Mazda (Mini) 47 93 20. Stationing of KSRTC Rescue Wagons on the Highways with Medical Facility to shift the accident victims d) Volvo 379 301 to the nearest Hospitals. e) Carona 24 18 f ) Marcopolo 41 41 g) Mercedez Benzz 10 -- 21. Advance reservation for KSRTC,NWKRTC ,NEKRTC and BMTC services can be done through h) Semi low floor 79 -- Bangalore ONE counters also. Total (a to f) 7405 6874+93Pvt 2 Departmental vehicles 22. Reserved seats for Lady Passengers in City, Suburban, Ordinary and Express Services. 14 seats have been a) Cars/Vans b) Jeeps 74 77 reserved in City and Suburban Services and 9 seats in Moffusil Services like Ordinary and Express Services. c) Trucks 81 87 d) Others (Water tankers, Wrecker, 97 100 Two Seats have also been reserved for Lady Passengers in Semi-Deluxe and higher class of Services having Ambulance, Training bus, Cranes, Motor 73 75 Advance Reservation Facility. cycles,etc.)

Total (a to d) 325 339 23. Reserved two Seats for Physically Challenged Passengers in Ordinary and Express Services where there is no Advance Reservation Facility. Note : Including 13 Vehicles ( Tata-13 ) held at RWB and 9 Vehicles (Leyland-1, Tata-6 and Volvo-2) at RWH. 24. Free bus passes issued to National Showrya Prashasti award winning children’s upto the age of 18 years. The makewise and unitwise break-up of Passenger Buses including Private Vehicles is furnished in Appendix-3. The make wise, age-wise composition of vehicles in terms of kms. performed including ***** Private Vehicles is depicted in Table-16.

- 25 - - 26 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 TABLE-16 TABLE-18 Age Swaraj Mercedez Carona Semi low Marco Sl. Leyland Tata Volvo Total Particulars 2010-11 2009-10 Sl. (in Mazda Benz (Ambari) floor polo No. No. lakh No. % No. % No. % No. % No. % No. % No. % No % No. % 1 Average age of Vehicles as on kms.) 4.18 4.17 31st March (in lakh Kms.) 1 0-1 305 14.41 631 13.46 44 11.67 0 0.00 7 70.00 6 25.00 13 16.46 33 80.49 1039 14.07 2 Average age of Vehicles as on 3.20 3.16 2 1-2 35 1.65 465 9.92 58 15.38 1 2.13 3 30.00 8 33.33 66 83.54 8 19.51 644 8.72 31st March (in Years.) 3 % of Vehicles aged more than 3 2-3 27 1.28 437 9.32 31 8.22 13 27.66 0 0.00 5 20.83 0 0.00 0 0.00 513 6.95 3.82 5.85 7.50 lakh kms. 4 3-4 63 2.98 780 16.63 12 3.18 20 42.55 0 0.00 5 20.84 0 0.00 0 0.00 880 11.92 4 Average vehicle utilisation 5 4-5 264 12.48 947 20.20 11 2.92 13 27.66 0 0.00 0 0.00 0 0.00 0 0.00 1235 16.73 a) On Gross Kms. 379 381 b) On Effective Kms. 363 365 6 5-6 543 25.66 927 19.77 28 7.43 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 1498 20.29 5 % Fleet utilisation 7 6-7 523 24.72 411 8.77 37 9.81 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 971 13.15 a) Divisional fleet 92.2 91.0 b) Overall fleet (including Regl.Workshops) 91.8 90.4 8 7-7.5 233 11.01 77 1.63 11 2.92 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 321 4.35 6 % Vehicles off road during the year 7.5 & 9 123 5.81 14 0.30 145 38.47 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 282 3.82 a) Operating divisions 4.9 5.4 above Overall 2116 100.00 4689 100.00 377 100.00 47 100.00 10 100.00 24 100.00 79 100.00 41 100.00 7383 100.00 b) Overall (including Regl.Workshops) 5.0 5.5 Age in lakh 7 Rate of Breakdowns per 10000 Kms. 5.07 3.75 5.80 3.45 0.93 1.79 1.26 0.88 4.18 km. a) Mechanical 0.04 0.04 b) Other failures 0.01 0.02 Note: Excluding 13 Vehicles ( Tata-13 ) held at RWB and 9 Vehicles (Leyland-1, Tata-6 & Volvo-2) c) Total 0.05 0.06 at RWH. 8 KMPL ( HSD) 4.85 4.84 9 KMPL (Engine Oil Top up) 10832 10594 5.2 PURCHASE OF CHASSIS: 10 Average life of Tyres (Kms.) a) New Tyre life 43898 45644

KSRTC has placed purchase orders for supply of 550 chassis during the year 2010-11, in addition to b) Retreaded Tyre life 22176 23042

455 chassis outstanding against the previous years PO. Further 8 chassis have been diverted to NEKRTC. c) Total Tyre life 120039 121426 d) Retreadability factor 3.58 3.57 The following Table -17 depicts details of orders placed supplied and outstanding against the purchase 11 Average Battery Kms. (in lakh) 3.02 3.02 12 Average Engine Kms. (in lakh) orders. a) New 5.73 5.52 b) Reconditioned 1.57 1.67 13 Average FIP Kms. (in lakh) TABLE-17 a) New 4.02 3.88 b) Reconditioned 1.06 1.26 Outstanding Ordered Diverted Received Outstanding Make as on during to Total during as on 31-03-2010 2010-11 NEKRTC 2010-11 31-03-2011 5.3.2 BREAK-DOWNS: Tata 455 550 -8 997 971 26 The overall rate of Breakdowns per 10,000 Kms. is 0.05 during the year 2010-11 and it was 0.06 Leyland 0 0 0 0 0 0 during 2009-10. The cause-wise analysis of Breakdowns (excluding Private Vehicles) is shown in Table-19. Total 455 550 -8 997 971 26

5.3.1 PERFORMANCE OF VEHICLES, ASSEMBLIES AND TYRES. Table-18 shows the overall performance of Vehicles, Assemblies and Tyres (excluding Private Vehicles) during the year as compared with the previous year. The details of Divisionwise Performance of Fuel, Engine oil KMPL and Tyres are indicated in Appendix-6.

- 27 - - 28 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 TABLE-19 5.4.2 NEW BUS BODIES /VEHICLES: No. of Out of 1371 new buses inducted during the year, 887 new buses have been built in the Regional Sl. % to total Rate per 10000 Kms Systems Breakdowns No. 2010-11 2009-10 2010-11 2009-10 2010-11 2009-10 Workshops of the Corporation at Bangalore and Hassan, 11 Karnataka Sarige, 8 Volvo City Buses were 1 Electrical 210 289 4.75 5.50 -- -- transferred from NWKRTC and BMTC respectively and the remaining 465 were constructed by the 2 Engine (Power) 354 432 8.01 8.22 0.01 0.01 outside agencies. Table-21 indicates the type wise Buses constructed by different units during the year 3 Transmission 1261 1272 28.53 24.23 0.01 0.02 2010-11. 4 Front Axle & Steering 72 66 1.63 1.26 -- -- TABLE-21 5 Rear Axle 63 53 1.43 1.00 -- -- 6 Road wheels 9 36 0.20 0.68 -- -- Sl. R.Ws. R.Ws. Contract Outside Type of bus Total 7 Brakes 363 425 8.21 8.09 0.01 0.01 No Bangalore Hassan Labour Agencies 8 Spring 242 255 5.48 4.86 -- -- 1 Mofussil NAL 284 123 246 311 964 9 Fuel 184 223 4.16 4.25 -- -- 2 Gramina sarige 52 42 85 179 10 Tyre puncture 846 1240 19.14 23.61 0.01 0.01 3 City 45 45 11 Miscellaneous 816 961 18.46 18.30 0.01 0.01 Carona 4 6 6 Total 4420 5252 100.00 100.00 0.05 0.06 ( Ambari sleeper) 5 Rajahamsa 75 75 5.4.1 PRODUCTION IN THE REGIONAL WORKSHOPS: 6 Rajahamsa CS 10 10 7 Rajahamsa A/C 2 2 The Corporation has two Regional Workshops located at Bangalore and Hassan, in which new Buses 8 Volvo city from BMTC 8 8 required are constructed in addition to reconditioning of assemblies. The two Regional Workshops have 9 Volvo inter city 40 40 an annual production capacity of about 600 new Buses. Shortfall in the production capacity is outsourced 10 Volvo Multi Axle 32 32 11 Mercedez Benz 10 10 either by engaging skilled labour on contract or through outside agencies. The Regional Workshops, Total 336 165 386 484 1371 Bangalore and Hassan in respect of various items during the year under report as compared with the previous year is shown in Table-20. 5.4.4.0 SALIENT FEATURES OF NEW BUSES INDUCTED 5.4.4.1. The salient features of ‘Airavat Club Class’ Volvo 6x2 Multi Axle The details of production in each of the Regional Workshops compared with the previous year are furnished in Appendix-7. Inter City buses : TABLE-20

Sl. No. of units produced during Items No. 2010-11 2009-10 1 New Bus bodies 887+465*+8**+11*** 562+238* 2 Buses attended for:- a) Reconditioning -- -- b) Major repairs (Accdt./HBR) 164 284 Reconditioning/Repairs of 3 1470 ( includes one Volvo Engine 1361 engine) FIP 1528 1401 Air compressor 1328 1290

Automizer 8271 7673

*Bus body built by outside agencies. ** Vehicles transferred from BMTC *** Vehicles transferred from NWKRTC

It is 13.8 mtr length, fully built bus developed exclusively for passenger transport and are with three axles fitted with 08 Nos. Radial tubeless tyres offers better stability and suspension for long distance travel. - 29 - - 30 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1  Full air suspension, fitted with eight air bellows (two air bellows in the front and six air bellows in the rear)  Twin foldable LCD monitors of 19" at front header and 17" at middle to provide entertainment to offer a high degree of ride comfort.  The bus has green tinted toughened window glasses for elegance.  Fitted with branded “carrier” make air-conditioner with excellent cooling effect to make the journey  Front panel is designed to increase the driver vision area and aesthetic look of the bus comfortable & cool.  Approximately 11 Cu mtr luggage spaces are provided under passenger seating area  Provided with 47 nos. (42 seats with calf support) ergonomically designed reclining seats with ample leg room.  Electronic fuel injection management OM 457LA engine presents 353 HP (output) and 163 Mkgf (torque) for better fuel utilization.  Equipped with Mobile and Lap Top chargers.  The engine complies with Euro-III Emission standards.  Passenger saloon is provided with plush interiors, imported curtains, high mounted two drop down LCD TVs of 26" & 19" for entertainment. 5.4.4.3. The salient features of Tumkur City Buses are:  Emergency door is provided on the right hand side of the bus for extra safety to the travelling public.  Toughened window glasses to have clear vision.  Front Panel exclusively designed to increase the drivers’ vision area and aesthetic look of the bus.  Provided 10 Cu mtr luggage space.  These buses are fitted with 340 Horse power, powerful, fuels – efficient and electronically controlled Volvo D9B engine with a turbocharger and intercooler, Euro III compliant.

5.4.4.2. The salient features of Mercedes-Benz multi axle buses are:

 Long (59") inverter type tube light assemblies are fitted for better for interior illumination inside saloon area.  Full length emergency door with pseudo steps and sufficient accessing passage for easy exit for passengers in emergency.  Vehicles Will be provided with Global positioning System (GPS) for monitoring the movement of vehicle by the Corporation and to facilitate the passengers regarding availability of vehicle at different stops i.e. Passenger information system (PIS).

 The 13.7 mtr length bus built on 0 500 RSD 2436 chassis developed exclusively for passenger transport  LED electronic display boards front (1800mm wide) and at rear and at top of service door (900 mm with 3 axles. wide ) having a capacity to store minimum of 100 routes and routes numbers with provision to display both in and English languages to provide better bus route information from a distance to  Full Air Suspension fitted with 8 air bellows, ensures high degree ride comfort and safety to meet the needs commuters standing at bus stop. of the passengers.  Two numbers of Roof Ventilator cum Emergency hatches with integrated Unit having an inbuilt electrical  The vehicle is fitted with “Latest Carrier 353 Generation-IV” make Air Conditioning system with excellent motor driven fan to ensure movement of fresh air inside the vehicles. cooling effect to make the Journey pleasurable.  Ergonomically designed passenger seats for better comfort to commuters. Seating capacity 42+Driver.  Provided with 53 nos ergonomically designed reclining seats with two point seat belts on 5 seats.

- 31 - - 32 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1  Light green tinted wider window glasses and louver for aesthetics and greater visibility and ventilation for CHAPTER-6 STORES the commuters.  Wider front laminated wind screen glass provided in the front for better visibility of the front road to driver 6.1 STORES INVENTORY:  Two numbers wider service doors of 1200 wide at middle and 650mm at Front with pneumatically The value of stock of stores material held by the Corporation as on 31-03-2011 and the operated jack & knife (J.K) type door to facilitate easy access for even physically challenged persons. transactions made during the year 2010-11 vis-a-vis the position during 2009-10 are given in Table - 22.

5.4.5 TYRE RETREADING PLANTS: TABLE – 22 Value (Rs. in lakh) The production details of Tyres i.e., Tyres processed during the year 2010-11 for resole, repair & Sl.No. Particulars 2010-11 2009-10 resole and repairs in the Tyre Retreading Plants established in various Divisions are given below. 1 Opening balance 2835.76 2778.18 2 Addition due to purchase 99006.43 82290.58 3 Total (1+2) 101842.19 85068.76 Sl. Repair & Division Resole Repair Total 4 Consumption during the year 98669.45 82233.00 No. Resole 5 Closing balance 3172.74 2835.76 1 Bangalore © 7912 2893 810 11615 2 Ramanagara 5163 5034 446 10643 3 Tumkur 9014 2138 559 11711 The inventory holding of stores classified under major heads and the magnitude of the holdings in 4 Kolar 6085 3617 1261 10963 relation to the fleet strength as at the end of the year 2010-11 with comparative figures of previous year are 5 Chikkaballapura 6539 2732 345 9616 furnished in Table-23. 6 Mysore (U) 3139 2065 816 6020 TABLE-23 7 Mysore® 11003 6532 473 18008 8 Mandya 5640 2640 98 8378 Magnitude of the Inventory holding Inventory holding 7 Chamarajanagar 3206 2139 183 5528 st inventory held as on as on 31 March per bus owned as on st Sl. st 31 March (month’s 8 Hassan 11027 1769 1624 14420 Classification (Rs. in lakh) 31 March (in Rs.) No. consumption) 9 Chickmagalore 9442 1990 1570 13002 2010-11 2009-10 2010-11 2009-10 2010-11 2009-10 10 Mangalore 14711 3945 1533 20189 646.92 535.76 11 Davanagere 5825 2938 2484 11247 1 Fuel 8736 7694 0.1 0.1 (20.4) (18.9) Total 98706 40432 12202 151340 206.83 174.28 2 Lubricants 2793 2503 2.5 1.9 (6.5) (6.1) ***** Tyres, Tubes & 136.79 101.62 3 1847 1459 0.2 0.2 Flaps (4.3) (3.6) 8.43 7.90 4 Batteries 114 113 0.4 0.4 (0.3) (0.3) 1171.35 1121.85 5 Spare Parts 15819 16112 2.8 4.6 (36.9) (39.6) Other 846.64 754.41 6 11433 10835 1.5 1.8 Consumables (26.7) (26.6) Tickets, Stationery 155.78 139.94 7 2104 2010 11.8 9.9 & Uniforms (4.9) (4.9) 3172.74 2835.76 TOTAL 42846 40726 0.4 0.4 (100.0) (100.0)

NB: Figures in bracket indicate percentage to total

The total value of inventory of stores held by the Corporation as on 31-03-2011 was Rs.3172.74 lakh as against Rs.2835.76 lakh held as on 31-03-2010.

- 33 - - 34 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 Of the total inventory of stores held as on 31-03-2011, 26.7% or Rs.846.64 lakh accounted for other CHAPTER-7 FINANCE consumables and 36.9% or Rs.1171.35 lakh accounted for spare parts. In relation to the fleet of the Corporation, the magnitude of the stock held as on 31-03-2011 was Rs.42846 per bus of which Rs.11433 represented other consumables and Rs.15819 represented spare parts. 7.0 The financial results of the working of the Corporation and the salient features of the Financial 6.2 STORES PURCHASE AND CONSUMPTION: Management during the year 2010-11 are detailed in the following paragraphs. The value analysis of stores purchased and consumed during the year 2010-11 with comparative 7.1 CAPITAL STRUCTURE: figures of the previous year is shown in Table-24. The capital contribution of the Corporation consists of contribution from the participating TABLE-24 Government viz., the State and Union Government. In order to provide more Transport and Infrastructure facility to the commuters, funds have been raised from the Commercial Banks for purchase of Buses. The Purchase Consumption capital investment of the Corporation is as shown in Table-25. Sl. Classification Rs.in lakh Avg.per bus (Rs.) Rs.in lakh Avg.per bus (Rs.) No. 2010-11 2009-10 2010-11 2009-10 2010-11 2009-10 2010-11 2009-10 TABLE – 25 (Rs.in Lakh) 1 Fuel 77615.83 66109.06 1083399 944145 77504.67 66071.29 1081848 943606 With- Position Additions Position Sl % to drawal % to 2 Lubricants 1019.81 1072.28 14235 15314 987.26 1086.00 13781 15510 as on during as on Tyres, Tubes & No. Source total during total 3 31-03-2010 2010-11 31-03-2011 Flaps 7742.04 6630.60 108067 94696 7706.87 6609.49 107576 94394 2010-11 4 Batteries 274.51 234.17 3832 3344 273.98 233.32 3824 3332 1 State Govt.:- a). Cap. Contr. 0.00 0.00 0.00 0.00 0.00 0.00 5 Spare Parts 5092.95 3009.66 71090 42983 5043.45 2947.80 70399 42100 b). Equity Capital 24278.94 16.37 0.00 0.00 24278.94 14.21 Other 6 7087.65 5051.79 98933 72148 6995.42 5114.90 97645 73049 2 Central Govt.:- Consumables a). Cap. Contr. 100.00 0.07 0.00 0.00 100.00 0.06 Tickets, b). Equity Capital 4809.76 3.24 0.00 0.00 4809.76 2.81 7 Stationery & 173.64 183.02 2424 2614 157.80 170.20 2203 2431 Uniform 3 JnNURM+ SDP + SUTP (contribution Total 99006.43 82290.58 1381980 1175244 98669.45 82233.00 1377276 1174422 4689.14 3.16 5154.92 3305.04 6539.02 3.83 from State and The total value of stores purchased during the year 2010-11 was Rs.99006.43 lakh as against Central) 4 Inter. Resources Rs.82290.58 lakh during 2009-10. The average purchase of stores per vehicle increased from Rs. 1175244 69717.90 47.01 3986.96 0.00 73704.86 43.13 (Depn. Reserve) to Rs. 1381980 during the year under review. 5 From Revenue 19325.65 13.04 20734.74 0.00 40060.39 23.44 6 Loans:- The total value of stores consumed during the year 2010-11 was Rs.98669.45 lakh as against a). Comm.Banks 25068.00 16.90 0.00 3864.00 21204.00 12.41 Rs. 82233.00 lakh during 2009-10. The average consumption per vehicle went up from Rs. 1174422 to b). KUIDFC 307.40 0.21 0.00 122.96 184.44 0.11 Rs. 1377276. Total 148296.79 100.00 29876.62 7292.00 170881.41 100.00

6.3 IMPORT OF SPARE PARTS/MACHINERIES: 7.2 CAPITAL RECEIPT: The Spares required for Ticket Printing Machine were imported from M/S Paul Leibinger, Germany The Capital Investment of the Corporation increased from Rs. 148296.79 lakh as on 31-03-2010 to at value of Rs.5.50 lakh during the period 2010-11. Rs.170881.41 lakh with an addition of Rs.22584.62 lakh as on 31-03-2011.

As such the Capital Structure of KSRTC stood at Rs.170881.41 lakh as at the end of 31-03-2011. 6.4 DISPOSAL OF SCRAP MATERIALS AND VEHICLES: The source of Capital Investment and the transactions during the year are detailed in Table-25. Of the The total revenue realized from the sale of scrapped materials and vehicles in the tender-cum-auction total investment as on 31-03-2011, the contributions and the equity from the participant Governments sale was Rs.21.43 crore during 2010-11 as against Rs.20.02 crore realized during 2009-10. 654 scrapped represented 20.91%, (which includes contribution amount of Rs.6539.02 lakh from State and Central vehicles were sold in the tender-cum-auction sale during the year under report as against 893 sold during Govt. under JnNURM scheme), while the amount financed internally represented 66.57%, and loans 2009-10. constituted 12.52 %. ***** - 35 - - 36 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 7.3 CAPITAL EXPENDITURE: TABLE- 27 Ps. per The composition of gross capital expenditure on fixed assets as at the end of the year under report, Amount (Rs.in lakh) % age to total Sl effective km Particulars No with net additions during the financial year is shown in Table-26. 2009-10 2010-11 2009-10 2010-11 2009-10 2010-11

A Traffic revenue TABLE- 26 (Rs.in Lakh) 1 Passenger fare 138792.39 162233.58 79.48 78.04 1646.75 1863.11 2.Passenger luggage 983.42 1141.13 0.56 0.55 11.67 13.10 Gross On a/c of tr.to On a/c of 3.Contract services 4934.10 6055.63 2.83 2.91 58.54 69.54 Position addition Value % to assets tr.from Position 4.Rev.from travel concession 6701.65 7368.26 3.84 3.54 79.51 84.62 Sl. as on including tr. of Written % to Item of Assets total adjust. one as on 5.Fines collected 51.98 55.42 0.03 0.03 0.62 0.64 No. 31-03-2010 from one assets off total a/c on category to 31-03-2011 6.Postal mail service 42.51 44.99 0.02 0.02 0.50 0.52 category to sold reconcillation other other Total – A 151506.05 176899.01 86.76 85.10 1797.59 2031.53 1.82 1 Land 3077.18 2.07 114.32 75.02 0.00 0.00 0.00 3116.48 B Other revenue : 2 Bldg. (including 1.Advertisement 137.96 135.31 0.08 0.07 1.64 1.56 30475.24 20.55 14503.51 461.51 1418.62 0.00 8638.35 34460.27 20.17 those in progress ) 2.Non tr. revenue 11179.31 9562.99 6.40 4.60 132.64 109.85 3.Commercial 1748.49 1779.85 1.00 0.86 20.75 20.44 3 Passenger 98871.91 66.67 43832.13 0.00 0.00 7838.17 18574.18 116291.69 68.06 establishment Buses 4.Financial income 24.55 177.20 0.01 0.09 0.29 2.03 4 Dept. Vehicles 1165.64 0.79 19.12 0.00 0.00 10.64 0.00 1174.12 0.69 5.From sale of scrap 2002.36 2142.83 1.15 1.03 23.76 24.61 4.20 6.Sale of land 0.00 7429.12 0.00 3.57 0.00 85.32 5 Plant & Mach. 6225.88 4.20 1070.47 9.38 0.06 0.00 107.50 7179.47 7. From subsidy 7779.68 9737.73 4.45 4.68 92.30 111.83 6 Furniture Total B 22872.35 30965.03 13.09 14.90 271.38 355.61 & other 799.54 0.54 55.50 0.00 0.00 0.00 2246.75 855.04 0.50 equipments C Net prior period adj. (+) 257.64 (+) 4.25 0.15 0.00 3.06 0.05 7 JnNURM assets 7681.40* 5.18 6979.15 0.00 4647.42 0.00 0.00 7766.38 4.54 D Gross Revenue(A+B+C) 174636.04 207868.29 100.00 100.00 2072.03 2387.19 8 CWIP-ITS/IES 0.00 0.00 37.96 0.00 0.00 0.00 37.96 0.02 0.00 Total 148296.79 100.00 66612.16 545.91 6066.04 7848.81 29566.78 170881.41 100.00 Of the total gross revenue Rs. 207868.29 lakh realised during the year under report, Rs.176899.01 lakh constituting 85.10 % of the total receipts represents Traffic Revenue and Rs.30965.03 lakh * Rs.6462.86 lakh for civil work and Rs.1218.54 lakh for vehicle purchase. constituting 14.90 % represents miscellaneous receipts. The Corporation has received a subsidy of Rs.9737.73 lakh from the State Government during 2010-11 towards concessions extended to various category of the With a net addition of Rs.22584.62 lakh to the fixed assets during the year 2010-11, cumulative commuters. The rate of gross earnings per effective Km during the year 2010-11 is 2387.19 paise, while the expenditure on fixed assets rose from Rs. 148296.79 lakh to Rs.170881.41 lakh as on 31-03-2011. Out of EPKM realised from traffic revenue is 2031.53 paise the total expenditure of Rs. 170881.41 lakh the total investments on passenger vehicles was to the extent of Rs.116291.69 lakh and constituted 68.06% of the total investments and Rs.37576.75 lakh (21.99%) on land and buildings while the balance of Rs.17012.97 lakh (9.95%) comprised other assets such as plant 7.5 WORKING EXPENDITURE: and machinery, furniture and other equipments including domestic vehicles, JnNURM assets and The total Expenditure during the year 2010-11 was Rs.201663.02 lakh as against Rs. 169751.35 lakh CWIP-ITS/IES during 2009-10 indicating an increase of Rs.31911.67 lakh or 18.80 %

7.4 REVENUE RECEIPT: An analysis of the total working expenses under major heads both in actuals and in terms of rate per km. with percentage break-up is furnished in Table-28. The gross revenue turnover, which was in the order of Rs. 174636.04 lakh during 2009-10 has been increased to Rs.207868.29 lakh during 2010-11 representing an increase of 19.03% or Rs.33232.25 lakh. The detailed analysis of revenue receipts is given in Table-27.

- 37 - - 38 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 TABLE – 28 TABLE -29

Amount (Rs.in lakh) % to total Ps. per eff. Km. Sl. No Particulars 2009-10 2010-11 Sl. Particulars of operating expenses 2009-10 2010-11 2009-10 2010-11 2009-10 2010-11 No 1 Capital employed ( Mean – Rs. in lakh) 61855.50 65858.50 A Staff:- 1). Traffic 32266.56 37538.49 19.01 18.61 382.84 431.10 2 Revenue turnover (Gross) a). Rs. in lakh 174636.04 207868.29 2). Work Shops & Maintenance 5261.93 6029.13 3.10 2.99 62.43 69.24 b). Ratio to mean capital 3.54 3.16 3) .Others 4047.52 4463.68 2.38 2.21 48.02 51.26 3 Total expenditure

a). Rs. in lakh. 169751.35 201663.02 4). P. F. Welfare Etc. 7807.52 14733.61 4.60 7.31 92.64 169.20 b). As % age to Revenue 97.20 97.01

Total –A 49383.53 62764.96 29.09 31.12 585.93 720.80 4 Net profit/loss before Income Tax B 1). Fuel (Diesel) 66071.29 77504.67 38.92 38.43 783.93 893.18 a). Rs. in lakh. 4884.69 6205.26 b). As % age to mean Capital Employed 7.90 9.42 2). Lubricants 1086.00 987.26 0.64 0.49 11.89 11.38 3). Auto spare parts 2947.80 5043.45 1.74 2.50 34.98 58.12 5 Return on Capital (Net Profit + Int.charges) a). Rs. in lakh. 7397.52 8109.43 4). Tyres and tubes 6609.49 7706.87 3.89 3.82 78.42 88.82 b). % age return on Mean Capital 11.96 12.31

5). Batteries and electrical items 233.32 273.98 0.14 0.14 2.77 3.16 The revenue turnover ratio has been decreased to 3.16 during 2010-11 from 3.54 of 2009-10. The 6). Other consumables 1956.57 2190.54 1.15 1.09 23.21 25.24 expense ratio decreased to 97.01 during 2010-11 from 97.20 of 2009-10. Net profit during the current 7). Reconditioning 2243.61 2332.39 1.32 1.16 26.62 26.88 8. Taxes:- year is Rs.6205.25 lakh as against the profit of Rs. 4884.69 lakh during 2009-10. a). M V Tax 8247.97 9637.56 4.86 4.78 97.86 110.68 b). Other Taxes on Vehicles 118.73 118.56 0.07 0.06 1.41 1.36 7.7 FUNDS AND RESERVES: Total taxes (a to b) 8366.70 9756.12 4.93 4.84 99.27 112.04 The position pertaining to various internal funds and reserves of the Corporation during the year 9. Interest 2010-11 is furnished in Table-30. a). To Central Govt. 6.25 0.00 0.00 0.00 0.07 0.00

b). To State Govt. 0.00 0.00 0.00 0.00 0.00 0.00

c). On borrowings 2506.58 1904.18 1.48 0.94 29.74 21.87

Total (a to c) 2512.83 1904.18 1.48 0.94 29.81 21.87

10. Depreciation a). On Vehicles 16446.94 17621.78 9.69 8.74 197.07 203.08

b). On other assets 1234.91 1472.42 0.73 0.73 14.65 16.91

Total (a to b) 17681.85 19094.20 10.42 9.47 209.79 219.28 Total B 109709.46 126793.66 64.63 62.87 1301.69 1456.11

C Miscellaneous and Others 10432.44 12018.12 6.15 5.96 123.78 138.02

D Hired Vehicle charges 225.92 86.28 0.13 0.04 274.24 284.66 GRAND TOTAL (A+B+C+D) 169751.35 201663.02 100.00 100.00 2014.07 2315.92 The operating expenditure include all items of revenue expenditure and also capital charges like depreciation, interest on capital and loans.

7.6 WORKING RESULTS:- The financial results of the working of the Corporation and financial ratios indicating the trends in productivity of investment during the year 2010-11 with comparative figures for the previous year are given in Table-29.

- 39 - - 40 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 Table – 30 TABLE – 31 (Rs.in Lakh) (Rs.in Lakh) Opening Withdra- Closing Additions Additions Deductions Sl. balance wals balance Funds utilized during Opening Closing No as on during as on On a/c of On a/c On a/c of 2010-11 Sl Description of balance balance 01-04-2010 2010-11 31-03-2011 No. Fund as on During tr.from of written tr. from as on 01-04-2010 2010-11 one cat. off assets/ one ctg. 31-03-2011 1 Depreciation Fund for Capital 69717.90 3986.96 0.00 73704.86 to other debits to another Expenditure and repayment of Loans 1 Depreciation 73279.43 19094.22 46.20 7877.62 46.20 84496.03 2 Betterment Fund 0.00 0.00 0.00 0.00 2 Insurance Fund for 3 Vehicle replacement reserve for Capital Vehicles (third party 20.00 2894.87 0.00 2894.87 0.00 20.00 0.00 0.00 0.00 0.00 risk only) Expenditure 4 KSRTC Employees Welfare & 3 Insurance Fund for 1146.79 468.05 327.51 1287.33 other Assets 3597.68 594.68 0.00 318.47 0.00 3873.89 Passenger Amenity Fund (including Vehicles) 5 Development rebate reserve and 0.00 0.00 0.00 0.00 4 Insurance Fund for utilized for Capital freight surcharges for 40.57 0.00 0.00 0.00 0.00 40.57 risk in carriage of Total 70864.69 4455.01 327.51 74992.19 Parcels and Goods. 5 KSRTC Employees Category wise pay scale in force as on 31-03-2011 and rate of Annual contribution and amount of Welfare & Passenger 1146.79 468.05 0.00 327.51 0.00 1287.33 revenue expenditure of depreciation on movable and immovable property is shown in schedule–E and Amenities Fund schedule–F respectively. Balance sheet as on 31st March 2011, Accounting policies, Profit and loss account 6 General reserve st st Fund receipt from 53.90 0.00 0.00 0.00 0.00 53.90 for the year ended 31 March 2011, Net revenue appropriation account for the year ended 31 March MP's fund 2011 and the details of capital expenditure for the year 2010-11 are shown in Appendix 9,10,11,12 and 7 Special Development 13 respectively. 1563.56 2500.00 0.00 950.79 0.00 3112.77 plan (SDP Grants)

8 JnNURM Grants for 2741.08 2149.30 0.00 2131.90 0.00 2758.48 ***** Buildings

9 JnNURM Grants for 0.00 114.85 0.00 114.85 0.00 0.00 Rolling stock

10 JnNURM Grants for 330.75 154.02 0.00 0.00 0.00 484.77 ITS/IES

11 CFA Solar plan 53.75 236.75 0.00 107.50 0.00 183.00 Grants

Total 82827.51 28206.74 46.20 14723.51 46.20 96310.74

The total internal fund balance as on 31-03-2011 is Rs.96310.74 lakh. The total addition during the year to the various funds amounted to Rs.28206.74 lakh and the withdrawals on account of written off assets/debits to the extent of Rs.14723.51 lakh. The Corporation has utilised Rs.84496.03 lakh from the Fund towards Capital expenditure programme and repayment of long-term loans.

The balance shown against various funds in Table-30 are exclusive of the amount withdrawn as internal resources for the purpose of capital expenditure and repayment of Loans. The details of the funds so utilized up to 31.03.2011 are shown in Table-31.

- 41 - - 42 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 KSRTC had constructed state of art bus station at Hassan in an area of 18 acre and 20 guntas with CHAPTER-8 CIVIL ENGINEERING all modern amenities. This bus station is a land mark building of Hassan city and one of the best bus station in the country. This bus station was inaugurated on 16-9-2010 by Ex Prime Minister of India in the presence of Hon’ble Home & Transport Minister and local dignitaries. 8.1 LAND VALUE: In the revised Budget Estimates for the year 2010-11, Rs.500.00 lakh has been earmarked for 8.3 WORKS UNDER JnNURM PROJECT : purchase of Land. 11.00 acres of Land has been purchased at the cost of Rs. 51.00 lakh at different places. In addition to the above works, under JnNURM project, construction of 7 Inter Model Transit The extent of total Land held by the Corporation including KIMCO as on 31-3-2011 was 1130.00 acres Centers (IMTC) in Mysore city at CBS, MBS, Satagalli, Illawala, R.S.Naidunagar, Kuvempunagar and and its book value is Rs.3859.00 lakh. Chamundi hills and a Depot construction work at Satgalli have been takenup at a total cost of Rs.110.16 crore during the year 2008-09. Out of this, Satagalli Depot is constructed at a cost of Rs. 1.60 crore and 8.2 PROGRESS OF CIVIL WORKS: started functioning. Construction of IMTC at R.SNaidunagar and up gradation of Mofussil/City Bus In the revised Budget Estimates 2010-11 for Capital Expenditure on Buildings has been estimated at Station have been completed and started functioning. Construction of IMTC at Illawala, Kuvempunagar, and provided Rs. 7000.00 lakh. This includes Rs. 25.00 crore released by the Govt. of Karnataka during Sathagalli and P & TAC at Chamundi hills are under progress. Central Government and State 2010-11 towards development of Transport Infrastructure Facilities to the commuters on the Government together have released Rs.76.72 crore out of which Rs.22.51 crore is spent during the year. recommendations of Dr. Nanjundappa Report under the SDP scheme. During the year the Corporation The Cumulative amount spent under this project is Rs.99.18 crore as against the target of Rs.110.00 crore by utilizing its Internal Resources and grants released by the Government under SDP scheme has takenup as at the end of 31.3.2011. 120 works (including 95 new works) at an approximate cost of Rs. 8589.63 lakh and spent Rs. 5259.60 lakh. The works takenup under these two Capital Expenditure heads separately are detailed below in the 8.4 TEMPORARY WORKS, REPAIRS AND MAINTENANCE : following paragraphs and the break-up of the committed works and the progress of expenditure during the Apart from the permanent works of Capital in nature, number of semi-permanent, temporary, other year under report is furnished in Table-32. The cumulative expenditure on Buildings including the works repairs and maintenance works have also been taken up during the year under report. The expenditure in progress was Rs.37210.84. lakh as on 31-03-2011. incurred on such temporary, repairs and maintenance works during the year amounted to Rs.825.00 lakh.

a). Under SDP scheme 41 works have been taken up and out of which 10 works have been completed and 8.5 ACTION PLAN FOR THE YEAR 2011-12 the remaining 31 works are under progress. The Expenditure incurred as on 31-03-2011 under this scheme during the year is Rs.699.00 lakh. It is contemplated to spend Rs.5500.00 lakh including purchase of Land and various committed works like construction of Depots, Bus Stations, Divisional Offices, Divisional Workshops and other b). By utilizing the Internal Resources of the Corporation, it has taken up 79 works out of which 67 works miscellaneous works in the Action Plan for the year 2011-12. It is expected release of Rs. 2500.00 lakh have been completed and the remaining 12 works are under progress. The Expenditure incurred as on Budget Grants from the State Government for various civil works under SDP scheme. 31-03-2011 under this Head during the year is Rs.4560.60 lakh.

***** TABLE- 32

Estimated Expenditure Actual Expenditure Sl. Particulars No. No. of Cost No. of Cost works (Rs. in lakh) works (Rs. in lakh) 1 Depot 02 597.00 02 95.60 2 Bus Station 16 3028.63 16 1911.64 Upgradation of Bus 3 10 1093.00 10 634.03 Stations Upgradation of Bus 4 06 813.00 06 806.26 Depots 5 Misc. works 86 3058.00 86 1812.07 Total 120 8589.63 120 5259.60

- 53 - - 54 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 Regional Workshops/Divisional Headquarters and Depots to the Co-operative Societies formed by the CHAPTER-9 LABOUR employees by extending certain facilities such as free building, actual expenditure towards installation of gas equipment, expenditure towards purchase of furniture, working capital, annual subsidy, 80% minimum wages to canteen staff, actual expenditure towards consumption of gas, electricity and water and 9.1 WORKERS PARTICIPATION IN MANAGEMENT : to extend similar facilities to the Co-operative canteens already functioning at Kolar, Mysore, Chickballapur, In pursuance of the policy of the Government regarding workers participation in management, K.G.F and Chintamani. The Canteens at Regional Workshops, Bangalore and Hassan are run by the particularly at shop floor level, the Corporation has constituted ‘production-cum-grievance’ committee in Corporation. As per CBR No.9113 dtd.26.08.2009, the Annual subsidy has been increased from October all the Depots, Divisional Workshops, Regional Workshops and Printing Press. The suggestions made by 2009 as under:- the employees’ representatives are also considered if it is in the interest of the Corporation. It has also Canteen Annual Subsidy constituted bipartite committees such as P.F. trust and educational assistance fund committee. Regional Workshop Bangalore & Hassan From Rs.40,000 to Rs.60,000/- 9.2 INDUSTRIAL DISPUTES: Mysore and Kolar From Rs.30,000 to Rs.40,000/- The Corporation employees have filed 1361 disputes in different Courts and 353 disputes have been Chkkaballapura From Rs.15,000 to Rs.30,000/- decided during the year of report. KGF & Chintamani Depot From Rs.15,000 to Rs.20,000/- 9.3 PAID HOLIDAYS: The employees covered under the Factories Act and M.T.W. Act is entitled to 10 paid holidays in a 9.7 MEDICAL REIMBURSEMENT AND OTHER MEDICAL FACILITIES: calendar year. During the year of report, Rs.4.69 crore has been paid as additional wages to the employees Employees are entitled for Medical reimbursement as per KSRTC Employees (Medical Attendance) who have worked in lieu of paid holidays. Regulations 1970. An amount of Rs.5.84 crore has been reimbursed towards the medical claims of employees during the year of report. Family Members and dependent parents are also eligible for 9.4 GRATUITY: reimbursement. Gratuity is paid in accordance with the KSRTC Gratuity Regulations or in accordance with the provisions of the Payment of Gratuity Act 1972, whichever is beneficial to the employees. The quantum of Further, with a view to provide better medical facilities, so far 108 well equipped Private Hospitals Gratuity is equal to half month’s pay (Pay + Dearness allowance) for each completed year of service as per recognized by the Government at different District Head Quarters, Taluk level including Bangalore Head the Act. As per the Regulations, the quantum of Gratuity is one month’s basic pay for each completed year Quarters and 7 Diagnostic Centers have been recognized by the Corporation. The employees and their of service. family members can avail treatment in these Hospitals. During the year 2010-11, one more Private Hospital has been recognized additionally. In respect of erstwhile KIMCO employees who have been absorbed in KSRTC, the payment of Gratuity is regulated in accordance with the Payment of Gratuity Act, 1972. 9.8 COMPENSATION UNDER WORKMEN’S COMPENSATION ACT: During the year 2010-11, 1017 employees including employees who have taken Voluntary During the year under report, an amount of Rs.22.52 lakh has been paid towards Workmen’s Retirement, resigned/dismissed from services and expired have been paid an amount of Rs.20.84 crore as Compensation Amount to the eligible employees. Gratuity. 9.9 FESTIVAL ADVANCE: 9.5 EMPLOYEES PROVIDENT FUND SCHEME: All Class-III & IV employees and officers are entitled to a Festival Advance of Rs.3000/- in a calendar The Provident Fund is regulated in accordance with the provisions of Employees Provident Fund and year recoverable in ten monthly installments. During the year 2010-11 an amount of Rs.3.42 crore has Miscellaneous Provisions Act 1952. Since KSRTC is an exempted Industry from EPF Act 1952, the Fund been paid as Festival Advance. is managed by a trust consisting of the representatives of the Management and the Labour. An amount Rs.57.65 crore has been paid as P.F. advance during the period of report. 9.10 SPORTS & CULTURAL ACTIVITIES: 9.6 CANTEEN: Sports and Cultural competitions have been conducted at Central Office level and Divisional level With a view to providing canteen facilities to the employees, the Corporation Board vide Resolution and Rs.2.70 lakh has been spent towards Sports and Cultural Activities during the year of report. No.6035, dated 27-02-1989, accorded approval for establishing and entrusting running of canteens at the

- 55 - - 56 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 9.15 LABOUR WELFARE MEASURES: 9.11 DEATH-CUM-RETIREMENT BENEFIT FUND: 1. Educational Loan: All employees of the Corporation are enrolled as members of this fund by contributing Rs.20/- each Under the scheme, educational loan upto Rs.1.00 lakh at 8.5% annual interest has been extended to per month. Out of Rs.20/- an amount of Rs.7/- is set apart towards death coverage and the balance of the employees/officers whose children get admission to professional courses viz., BE, MBBS, BDS, BAMS Rs.13/- is credited to the employees savings account. In the event of death of an employee while in service, etc. During the year of report, loan of Rs.26.75 lakh has been sanctioned to 66 children of Employees/ the DRBF Trust pays Rs.5,000/- towards funeral expenses, the balance of his contribution along with 8% Officers. interest plus Rs.25,000/- is being paid to the dependent of the deceased towards final settlement. 2. Grant of Cash Award for Merit Students: The employees dismissed/ retired/resigned from services are entitled to get their contribution along with 8% interest as per the provisions of this fund. Under the scheme, the children of Employees/Officers securing 70% and more marks in SSLC, PUC annual examinations and more than 60% marks in Degree examinations have been granted cash awards 9.12 EDUCATIONAL ASSISTANCE FUND: ranging from Rs.1000/- to Rs.4000/-. During the year of report 694 students have been granted cash awards to the tune of Rs.16.64 lakh. Under the aegis of the Educational Assistance Fund, the Industrial Training Institute at Hassan has been functioning for the benefit of the employees’ children providing courses in the following 3 trades. 3. De-addiction Programme:

1 Diesel Mechanic 1 Year A de-addiction programme under the name WAPPA (Work Place Alcohol Prevention Programme 2 Sheet Metal 1 Year and Activity) has been implemented in KSRTC in the year 1997 to help alcohol addicts to over come the 3 Auto Electrician 1 Year habit. A 40 bed unit for de-addication treatment has been established at KSRTC Jayanagar Hospital, Bangalore on 30-1-1999. The Corporation spends upto Rs.5000/- to each addicted employee towards the All the trainees of the Institute were paid an amount of Rs.75/- each per month as stipend. treatment. During the year 2010-11, 134 employees have been treated for alcoholism.

The details of Educational Assistance provided to employee’s children are as follows: 4. Establishment of the Preventive Medicine and Healthy Life Style Clinic: A Preventive Medicine & Healthy Life Style Clinic has been established on 28-01-2005 at KSRTC 1 I.T.I. courses Rs.75/- per month Jayanagar Hospital, Bangalore to provide comprehensive health check up of all Employees. Similar Healthy 2 Diploma courses Rs.110/- per month Life Style Clinic has been established at Mysore on 01-07-2006. During the year of report, 843 Employees 3 Graduate - BE/BVSc courses Rs.900/-per semester have under gone health checkup at Bangalore Clinic & 828 Employees at Mysore clinic. 4 Medical courses & Post-graduate courses Rs.225/- per month

An amount of Rs.5.33 lakh has been paid towards scholarships to 140 students (children of 5. Vima Yojane: employees/officers) studying in different disciplines. Employees Family Welfare Scheme has been implemented in the Corporation from 01-02-2008. This scheme is voluntary and optional. Under the scheme, the dependent of the member Employee who dies This educational assistance is extended to only one member of the employee’s family. while in service, is entitled to get a compensation of Rs. 3.00 lakh. The monthly premium of the scheme is Rs. 150/-out of which the Employee will contribute Rs. 100/- and the Employer Rs.50/-. During the year 9.13 BONUS: 2010-11, Rs.3.72 crore has been paid as compensation under the scheme. For the year 2010-11, as per the amended Bonus Act, 13296 employees have been paid statutory Bonus amounting to Rs.3.45 crore (not exceeding Rs. 3500/- in each case). 6. KSRTC Saurya Prashasti Medal Scheme: Board of Directors of the Corporation has resolved and brought in KSRTC Saurya Prashasti medal 9.14 LABOUR RELATIONS: Scheme vide resolution No 9129 dated 25-11-2009 to grant cash award upto the maximum of Rs. 20,000 The system of redressing the grievances/problems of employees at Divisional level and Central Office and Gold Medal for meritorious/ exemplary services and sacrifice rendered by the employees while level is in practice. During the year of report there have been no strikes or incidences of Labour unrest and discharging their legitimate duties after examining casewise. there has been harmonious Industrial Relations. **** - 57 - - 58 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1

CHAPTER-10 SECURITY AND VIGILANCE 10.1.4 ANALYSIS OF WORKDONE BY THE SECURITY PERSONNEL: The Security staff of the operating divisions and Regional Workshops have detected and reported cases of theft, mis-appropriation, loss and damage to the KSRTC property. The details are as under. 10.0.0 Security & Vigilance department consist of the following sections: 1. Security a) Theft of KSRTC Property: 2. Vigilance The details of theft cases reported and enquired into during 2010-11 as compared to previous year are furnished in Table-35. 10.1.0 SECURITY SECTION: TABLE-35

Amount of No. of No. of No. of 10.1.1 Main duty of this Department is to provide physical security to the property of the Corporation Year property involved employees outsiders cases against theft, fire, pilferage and misappropriation etc., by the employees and the outsiders. The security (Rs.in lakh) involved involved personnel have reported cases of different type relating to theft, misuse and misappropriation of KSRTC 2010-11 10 0.88 25 05 property. Comparative figures of the cases reported during the year 2010-11 and 2009-10 are shown in 2009-10 09 0.40 03 05

Table-33. b) Misappropriation: TABLE – 33 (i) Other than conductors : Number of cases Sl. Nature of cases Details of misappropriation cases reported against employees other than conductors in 2010-11 and the No. 2010-11 2009-10 related figures of previous year are given in Table-36. 1 Theft of KSRTC property 10 09 2 Misappropriation of KSRTC property: a) Misappropriation by the employees 05 07 TABLE – 36 other than conductors. b) Misappropriation by the conductors 03 02 Amount involved Year No. of cases 08 09 (Rs. in lakh) Total 2010-11 05 0.90 3 Loss or damage to KSRTC property. 29 35 2009-10 07 1.25 4 Total number of cases (1 to 3) 47 53

5 Total amount involved (Rs.in lakh) 49.91 110.91 (ii) Conductors :

10.1.2 The Security staff have also reported other cases wherein employees of the Corporation involved and Details of misappropriation cases reported against conductors in 2010-11 and the related figures of the details as compared to corresponding period of previous year are shown in Table-34. previous year are given in Table-37. TABLE– 34 Table-37 Sl. Number of cases Nature of cases No. 2010-11 2009-10 Year No. of cases Amount involved (Rs. in lakh ) 1 Assault 20 09 2010-11 03 0.82 2 Rude behaviour 07 10 2009-10 02 0.18 3 Other miscellaneous cases 45 49 Total number of cases(1to3) 72 68 c) Loss or damages to KSRTC Property: 10.1.3 The Department has ensured proper departmental action against errant employees by initiating 20 cases of loss or damage to KSRTC property due to agitation, strike, fire, etc., involving an amount Disciplinary Action. In case of theft and mis-appropriation complaints have been lodged in the of Rs.991.11 lakh are reported during the year 2010-11 as against 17 cases involving an amount of jurisdictional Police Stations against erring employees and offending outsiders for ensuring legal action Rs. 75.94 lakh during the previous year. against them.

- 59 - - 60 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 10.1.5 FIRE ACCIDENTS: TABLE – 38 No. of Pilferage 09 cases of fire accidents have been reported during the year 2010-11 involving loss of property No. of Penalty pilferage amount Passengers Year buses imposed worth of Rs.5.92 lakh as against 18 cases of fire accidents reported involving loss of property worth of cases involved penalized checked (Rs. in lakh) Rs.33.14 lakh during 2009-10. detected (Rs. in lakh) 2010-11 680402 65257 12.42 79.14 99851 2009-10 738494 65464 11.15 78.41 100950 A mock drill on preparedness in emergency situation was organized for the staff and officers of the

Central Office on 30-03-2011. 10.4.0 PREVENTIVE CHECKS:

10.1.6 ROBBERY: Preventive checks have been conducted to ensure correctness of supply of HSD and its proper accountal. The details of preventive checks made as compared to previous year are as under During 2010-11 an attempt of robbery case is reported in Mysore while carrying traffic revenue of Sl. Mysore Depot-1 for remittance to bank. In 2009-10 no robbery case have been reported. Particulars 2010-11 2009-10 No. 1 Checks on underground HSD tank 585 770 10.2.0 VIGILANCE SECTION: 2 Checks on IOC tankers enroute 63 196

10.2.1 The Department takes cognizance of the petitions received and information gathered on various acts of 10.5.0 DETECTION OF CASES OF ALCOHOL CONSUMPTION: omissions and commissions on the part of the officers and officials of KSRTC in their discharge of duties, indulging in corrupt practices etc., and arranges for proper enquiries. 492 petitions of all types have been In order to ensure road safety and to avoid accidents, a scheme of identification of alcoholics and their received during the year 2010-11. Out of them 405 petitions have been referred for enquiry. 37 petitions treatment has been started. The Security staff are supplied with Breath Analysers to detect consumption of have been forwarded to NWKRTC, 33 petitions to NEKRTC and 17 petitions to BMTC for action at alcoholic drinks by the employees while on duty. A programme of De-addiction called “Work Place their end. In 120 cases, enquiry reports have been sent to various disciplinary authorities for initiating Alcohol, Prevention Programme and Activities (WAPPA)” has been continued during the year under action against the employees. 156 enquiry reports have been closed. 74 petitions are pending with Dy review. Regular and extensive checkings were conducted by the Security staff. In all 21253 Checks on Chief Security & Vigilance Officers/Security & Vigilance Officers/ Divisional Security Inspectors of employees were made with Breath analyser. 49 cases of drunken while on duty were detected and the various divisions at enquiry stage. employees were sent to De-addiction centers to undergo the treatment to bring such employees to the main stream. Close circuit Television Cameras have been installed at Kempegowda Bus Station and Mysore City Bus Station to keep a close watch on anti social activities and movement of passengers. 10.6.0 ACCIDENTS Security & Vigilance Department has taken up investigations of genuineness of the claims made by A Central Control Room at Central Office was inaugurated on 19-05-2009 with the objective of the petitioners in MVC cases during the year 2010-11. Out of 1113 cases investigated, The claimed amount receiving and managing information on various issues which affect the bus operations viz., Accidents, in the above cases is Rs.9228.87 lakh. Further, as per Circular No.182 dt.15-5-2005 security officials are Breakdowns, Union activities, Strikes, Agitations, dharna’s . survivellance system at Kempegoqda Bus visiting fatal accident spot and are conducting investigation to know the causes of accidents. Investigation Station and Mysore City Bus Station have been connected to Central Control Room by making use of high reports have been received in 200 Fatal accident cases and action on the guilty drivers is under progress by end network technology for effective monitoring of the activities at these bus station round the clock. the concerned disciplinary authorities.

Door Frame Metal Detectors are installed at Kempegowda Bus Station and MCTC bus station in 10.7.0 ACTION ON THE REPORTS OF SECURITY & VIGILANCE STAFF: Bangalore to screen the passengers and their baggages are checked through Hand Held Metal Detectors. The Department had referred the reports submitted by Security & Vigilance personnel to the Competent Disciplinary Authorities for initiation of disciplinary action against the defaulters. The 10.3.0 LINE CHECKING : disposal particulars of the cases referred to various disciplinary authorities during the year 2010-11 are as follows; 10.3.1 Line Checking staff and the Security & Vigilance staff have detected and reported cases of pilferage by crew during their line checking duties. Emphasis has been laid to check pilfer-prone conductors and drivers. The details are as shown in Table – 38. - 61 - - 62 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 a) Dismissal 14 CHAPTER-11 ENVIRONMENT INITIATIVES b) Termination/removal 02 c) Pay reduction 08 d) Recovery from pay 162 Environmental Initiatives undertaken by the Corporation during the year 2010-11 are detailed e) Postponement of increment 65 below. f) Censure 60 g) Fine 96 h) Exoneration 135 11.0 Afforestation: i) Reverted to lower post 14 A massive Afforestation programme is in place and 31,250 saplings have been planted at Bus Station/ Depot/Divisional Office/Workshop areas of the Corporation. The Training Academy of Hassan has been 10.8.0 AWARDS: identified for major Afforestation and water shed activity. In all 50 employees/officers of Security & Vigilance Department have been sanctioned reward amounting to Rs.20,750-00 in appreciation of their initiative and good work in detecting various cases of 11.1 Smoke Emission Checks: theft, pilferage etc., during 2010-11. During this period 16 Officers/Officials from other departments have The Corporation has continued the programme of routine Smoke Emission Checks covering the also been awarded totaling to an amount of Rs.55,000-00 for having detected fake bus pass scandal and the entire Fleet at regular intervals. Totally 80,719 Vehicles have been checked for Smoke Emission levels efforts made in preventing the robbery of traffic revenue. In comparison 43 cases of rewards amounting to (as shown below graphically) during the year under report and out of which 586 (0.72%) Buses found Rs.17,150/- was sanctioned during the previous year 2009-10. slightly above the limit. These Buses have been corrected and put back to operation.

The limit of smoke level of heavy duty diesel Vehicles being 65 Hartridge, no Vehicle above the norm is allowed to operate. All the Vehicles have been tested for Emission level and a PUC (Pollution Under ***** Control) sticker for the Emission Under Control is displayed on the Vehicles. A reward of Rs: 1000/- to a person identifying the operation of Vehicle with black smoke is in force w.e.f. 01.01.2008.

11.2. Surprise Emmission Checks: As many as 11,354 Buses have been checked surprisingly at major Bus Stations of the Corporation and out of which144 Buses were found above the norms (> 65 Hardridge units)

- 63 - - 64 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 Depot- Hassan Division, Kunigal Depot-Tumkur Division and Puttur Depot- Mangalore Division. As a policy, all the new upcoming constructions will be with Rain Water Harvesting system.

11. 5. Water Quality Test : Quality of Water from sources like bore well, open well and other sources are tested for all the Depots of KSRTC and softeners are being provided whereever the Quality of Water is poor/bad. Presently, water softeners are installed in Gundlupet Depot of Chamarajanagara Division, Bagepalli Depot of Chikkaballapura Division, Channarayapattana Depot of Hassan Division, Kolar and KGF Depots of Kolar Division, Mandya and Maddur Depots of Mandya Division, K R Nagar and Hunsur Depots of Mysore Rural Division, Tumkur, Kunigal and Sira Depots of Tumkur Division.

11.6. Water Recycling Plant: Tender for the installation and commissioning of Water Recycling Plants to 27 Depots of KSRTC is 11.3. Testing OF HSD: completed and the remaining 42 Depots will be equipped with Water Recycling Plant in the coming months. As many as 1836 HSD samples collected from various Depots of the Corporation have been checked for the quality of the Fuel supplied and found OK. Samples of HSD, Ethanol blended Diesel, Ethanol, 11.7. Bio-Diesel/Alternate Fuels: Bio-Diesel samples are tested. The following points are tested in HSD samples; Alternate Fuel trials with Bio-Diesel in the ratio of 90:10 have been completed with excellent results. a) Flash point. Totally 5 Depots are identified in the first phase of implementation. Procurement of Bio-Diesel is 0 b) ASTM density at 15 C Kg/m3. completed. Doddaballapura Depot is presently using Bio-Diesel in the ratio of 90:10 to all Euro I, Euro II c) Kinematic Viscosity at 40 0 C CST. and Euro III Buses. Based on the availability of Bio-Diesel, the remaining 4 Depots will be taken up. d) Distillation 90% volume recovery at 366 0 C IBP C. Sl Division Depots No. of Depots No. of buses No Mandya 1 Mandya 2 83 Maddur Chikkaballapura 2 Chikkaballapura Chintamani 3 166 Doddaballapura Total 5 249

11.8. Diesel Ethanol Blend: Ethanol is Blended with Diesel at 7.7%. Depot 1,3,5,6 and Nelmangala of Bangalore (Central) Division, Harohalli, Channapatna, Anekal and Kanakapura Depots of Ramanagara Division, , Chitradurga and Davanagere Depots of Davanagere Division, Hassan & Channarayapattana Depots of Hassan Division, Bannimantap, Kuvempunagar and Sathagalli Depots of MCTD, Mofussil-1 of Mysore Rural Division, Tumkur and Sira Depots of Tumkur division, Chikkamagalur Depot of Chikkamagalur 11.4. Rain Water Harvesting: Division have been converted into Ethanol Blended Depots. Necessary DL-3 licence has been obtained Rain Water Harvesting has been implemented at Kempegowda Bus Station, DWS-Bangalore from the concerned authorities. Procurement of Ethanol and Solubilizer is completed and the blending (Central) Division, Bannimantap Depot and City Bus Station-Mysore City Transport Division, Moffusil process will be in place. Depot-1- Mysore (Rural) Division, Anekal Depot-Ramanagara Division, Chikkamagalur Depot-Chikkamagalur Division, Shimoga and Davanagere Depots-Davanagere Division, Arakalgud - 65 - - 66 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1

11.9. Solar Lighting System: CHAPTER-12 INFORMATION TECHONOLOGY 25 numbers of 2 KW and 100 numbers of 300W Solar lights have been installed in the 75 Rural Bus Station, 12 Depots, Hassan Divisional Office, Guest house at Hassan under the MNRE funded project. Savings in power to the extent of 14.52% is observed on installation of solar lighting. 12.0 KSRTC has adopted Information Technology in its day-to-day operations and brought every staff under the Information Technology net. KSRTC is the leading State Transport Undertaking in the country 11.10. Hazardous Waste Management: to adopt Information and Communications Technology in its Administrative and operational processes. Hazardous Waste Management and handling rules as required by the Pollution Control Board for For its IT-enabled projects, KSRTC has received applause and many S.T.Us are following KSRTC’s IT way. disposal of Batteries and used Lubricants has been followed scrupulously. Returns are filed to the KSPCB KSRTC has been leveraging on Information Technology in its various progressive projects and the details on regular basis. of developments made during the year under report is given below.

11.11 ISO 14001 / OHSAS 18001 / ISO 9001: 12.1 Any Where Any Time Advance Reservation (AWATAR) : OHSAS-18001: 2007 certification has been obtained for Central Offices and ISO-9001 & Karnataka State Road Transport Corporation has launched its “Any where Any Time Advance ISO-14001 for RWB. ISO-14001: 2004 for MCTC of KGBS is under progress. ISO 9001/14001 to 4 Reservation” system during April 2006. It is a web based passenger seat reservation system developed for Depots of Mysore division under the GEF project is also under progress. KSRTC reservation system. AWATAR passenger reservation system facilitating online booking of passenger seats through- KSRTC counters, Franchisee Counters, Bangalore One counters, via-flightraja 11.12. Seminars and Conferences: counters, Mobile booking and e-booking by individuals. Tickets can be booked 30 days in advance including return journey tickets . Seminars/Conferences have been organized every year for the World Environment Day. An account of World Environment Day i.e., 5th of June 2010, an interactive seminar titled “Green Energy-the way for 12.1.0 KSRTC Branded Mobile Booking Facility: Sustainable Public Road Transport in India” has been organized on 16th June 2010 at Bangalore. KSRTC introduced ‘URL based Mobile Booking application’ to book bus tickets. Tickets can be booked by visiting the URL www.ksrtc.in/mobile or http://m.ksrtc.in from GPRS enabled mobile within 2 minutes. One time registration for both E-Booking and mobile user i.e. any e-booking user needn’t ***** register once again to book or cancel the ticket through Mobile. Passengers can now cancel their e-tickets from Mobile and vise versa.

- 67 - - 68 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 12.1.1 SMS Alert: 12.1.4 Ticket reservation counter on Google Map: KSRTC facilitated, sending an SMS for the confirmation of seat booked through e-booking, counters Find Your Nearest KSRTC and mobile device. The SMS will contain all the details required for the travel/journey like Trip code, date of journey, PNR no, Seat no, from place, to place, departure time. Passenger can now travel in the bus by showing SMS delivered to them on confirmation of the tickets booked, which is also aided green revolution in KSRTC.

12.1.2 KSRTC Website:

KSRTC has located all the KSRTC reservation counters on google maps to provide complete details of the location of ticketing counter to the passenger. With this facility passenger can get the details including Contact Name, Postal address, Landline, Mobile number etc of the counter. By visiting the URL www.ksrtc.in and clicking on the ‘KSRTC Counters’, passenger can find their nearest counters across Karnataka and southern states. The website of KSRTC www.ksrtc.in has been redesigned with new look and feel and also providing information to passengers in both English and Kannada version. In the new website passengers can plan 12.1.5 Increase in the Coverage of AWATAR: their trip in less than a minute. Booking facility is provided on home page to make more user friendly website. Dynamic service search facility provided on home page to the passenger to know more about The franchisee counters increased substantially from 501 during 2009-10 to 580 during 2010-11. services availability, types of services, arrival and departure timings etc., on a single click. Easy booking The registered e-booking users have also rose to 16 lakhs during 2010-11 from 12 lakhs during 2009-10. facility provided on the website, on a click on the name of top destination places, passenger can book their tickets. 12.1.6 AWATAR performance:

12.1.3 Social media: Social media marketing is introduced in the website for effective/constant communication with the online users. KSRTC is presently on popular social media networking viz., Facebook, Twitter, Linkedln, Orkut, Google+ etc.

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CHAPTER-13 GENERAL

13.1.0. PRINTING PRESS: The KST Press at Bangalore is functioning as an independent unit attached to Central Office during the year under report. As at the end of the year, the Press had a staff strength of 87 employees.

13.1.1. PRODUCTION : The item wise production details during the period under report i.e., 2010-11 as compared with those of previous year are furnished below in Table-39. 12.1.7 Awards: TABLE – 39 (in lakh) Sl. Items 2010-11 2009-10 No. 1 Loose Forms 231.81 189.19 2 Pads 0.26 1.85 3 Books, registers and others 1.91 8.80 4 Ticket books 88.39 80.08 Ticket and luggage books supplied to other 5 89.53 81.35 divisions/Corporations. 6 Luggage books 0.08 0.09 Total 411.98 361.36

12.1.8 Automated Driving Track System: 13.1.2. VALUE OF TICKET BOOKS SUPPLIED: KSRTC has shifted the Automated Driving Track system from Depot-1 of Bangalore Central The conversion value of Ticket Books of various denomination supplied to operating units of the Division to Regional Training Institute of Hassan, a spacious location with the state of art of technology, Corporation during 2010-11 was Rs.1.33 crore as against Rs.1.21 crore of last year. implemented the security surveillance with video coverage of all the test events to achieve total transparency in selection of quality of drivers. During the year 2010-11, about 18000 candidates participated in trade 13.1.3. ADDITIONAL WORKS UNDERTAKEN: test conducted for selection of drivers & driver-cum-conductors. During the period under report, the printing and supply of stationeries like Audit Reports, Board Meeting Notices, Visiting Cards, Invitation Cards, Monthly Passes, Scribbling Pads, Index Sheets for Board 12.1.9 Electronic Ticketing Machines (ETMs) Meeting, Vokalath Forms, Enquiry Notices, New Year Greeting Cards and Ticket books for Navi Mumbai KSRTC has introduced Electronic Ticketing Machines (ETMs) in place of conventional pre-printed Transport Corporation(Bombay), Kadamba Transport Corporation (Goa) have been takenup. Further, tickets in the year 2004 in one depot and has now implemented it in all the depots including new depots production of ETM reels on trail basis is successfully under taken during the year. and on all routes of KSRTC. 13.1.4. REVENUE EARNED BY DOING OTHER ORGANISATION JOBS: Indeed KSRTC is the only passenger transport Corporation to deploy more than 10000 ETM’s . During the year under report KST press has taken up the printing work of other Transport Undertakings such as NWKRTC, NEKRTC, BMTC, Navi Mumbai Transport Corporation(Bombay) and Kadamba Transport Corporation (Goa). It has also taken up the printing work of other organisations ****** such as Justice A.J.Sadashiva Commission of enquiry earned an amount of Rs.391.98 lakh. The details are shown in Table-40.

- 71 - - 72 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 TABLE – 40 TABLE- 41 (Rs.in lakh) Pending Received Disposed during the year Pending as Revenue Division as on during the on Revenue earned by For Against Total Sl. earned by 01-04-10 year 31-03-11 Organisation supplying Total No. supplying stationeries Bangalore Central 635 173 30 158 188 620 tickets Ramanagara 403* 137 26 83 109 431 1 B.M.T.C. 119.22 66.05 185.27 Tumkur 409 85 21 93 114 380 2 N.E.K.R.T.C. 1.04 18.96 20.00 Kolar 316 77 19 83 102 291 3 N.W.K.R.T.C. 10.68 32.08 42.76 Chikkaballapura 202 103 26 84 110 195 Total 130.94 117.09 248.03 Mysore city transport 490 61 30 143 173 378 4 Supply of tickets & stationery items for other Corporations and Mysore Rural 460 106 12 126 138 428 organisations like Navi Mumbai Transport,Kadamba Transport 143.95 Corporation and Justice A.J.Sadashiva Commission of enquiry. Mandya 274 139 14 91 105 308 Total (1 to 4) 391.98 Chamarajanagar 122 145 16 72 88 179 Hassan 363 171 37 162 199 335 13.1.5. SCRAPPING OF PLANT & MACHINERIES: Chickamagalore 525 151 56 288 344 332 During the year 2010-11 none of the Printing Machineries have been scrapped. Mangalore 526 241 76 147 223 544 Davangere 698 196 36 291 327 567 13.1.6 DETAILS OF RAW METERIALS PURCHASED & CONSUMED: Total 5423 1785 399 1821 2220 4988

The details of raw materials purchased and consumed during the year 2010-11 compared to previous * 83 cases have been transferred to Chikkaballapura division year are as under. Matters pending before the Labour Courts/Industrial Tribunal : 2523 cases were pending as on 01-04-2010 and during year 719 cases were received. 329 Labour Sl.No. Description 2010-11 2009-10 Court cases are decided in favour of KSRTC as against 593 disposals during the year. The Divisionwise Paper used for printing of tickets in self driven rotary 1 184103 kg. 136756 kg. & letter press ticket machines. details are furnished in Table - 42. 2 Paper used for printing of stationery . 231572.25 kg. 259245 kg. TABLE- 42 Total 415675.25kg. 309735 kg. 3 Expenditure incurred on purchase of Raw materials Pending as Received Disposed during the year Pending like Ink, Paper, Nylo plate, Spare parts, ETM reels, Division on during the as on Rs.431.23 lakh Rs.442.31 lakh computer stationery, pay slips, advance reservation 01-04-10 year For Against Total 31-03-11 tickets etc. Bangalore Central 234 132 67 36 103 263

Ramanagara 138 53 30 20 50 141 13.2.0. LAW: Tumkur 196 49 5 8 13 232 The Corporation has 9741 cases pending before various Courts as on 31-03-2011. These cases have Kolar 344 59 23 34 57 346 been pending from the level of Trial Courts, High Court and Supreme Court. The Trial Court cases are Chikkaballapura 203 29 15 27 42 190 dealt at Divisional level by the Law Officers/Assistant Law Officers working at the Divisional level by Mysore city transport 205 104 49 11 60 249 coordinating with the Panel Advocates. Appeals, Writ Petitions and cases before Supreme Court are dealt at Mysore Rural 154 64 22 12 34 184 the Law Department at Central office level. The above cases comprise of Labour Court cases, Motor Mandya 58 38 11 5 16 80 Vehicle Claim cases, Workmen’s Compensation, Gratuity, Consumer and Commercial cases etc. Chamarajnagara 26 16 10 0 10 32 Hassan 325 96 15 4 19 402 M.V.C cases pending before the MACTs : Chikkamagalore 248 26 14 29 43 231 As on 01-04-2010, 5423 MVC cases were pending. During the year under report 1785 cases were Mangalore 74 9 11 7 18 65 received, 2220 cases have been disposed off, and out of which 399 cases are decided in favour of the Davangere 318 44 57 71 128 234 Corporation and 1821 against the Corporation. The Divisionwise details are furnished in Table - 41. Total 2523 719 329 264 593 2649

- 73 - - 74 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 As on 31-3-2011, there were 21 Original Suits pertaining to Commercial establishments and Land 13.3.0 MARKETING & COMMUTER RELATIONS: Matters are pending at Divisional level. KSRTC is committed to provide regular, reliable, comfortable and cost effective passenger Transport Services to the commuters with an exceptional track record of safety. The Marketing cell is created to Further, the number of cases pertaining to Accident, Service, Labour and Commercial Matters perform various activities to increase load factor and profitability of the Corporation. The main objective is disposed in favour/against KSRTC and pending before High Court/Supreme Court as on 31-03-2011 and to provide efficient Transport Facilities to the passengers, redressal of passenger grievances, dissipating percentage of success rate before High Court for the period from 01-04-2010 to 31-03-2011 are shown in information regarding services, formation of package tours and innovating new market for the services. Table – 43 and Table-44 respectively. Following are the few Marketing Strategies adopted during the year 2010-11.

TABLE -43 13.3.1 To improve the visibility and network of booking: Cases pending before the High Courts and Supreme Courts :  Action taken to select M/s. Via, Suvidha and easy bill as master franchisees. M/s. Via has started Cases No of cases disposed during Received Pending as operations and booking more than 200 seats per day. Other proposals will be taken up after the pending the year Sl. Particulars during on as on implementation of AWATAR VERSION II. No the year Favour Against Total 31-03-11 01-04-10 1. Accident Matters  Proposed hyper linking of website with KSTDC, Jungle lodge & Resorts and IRCTC. KSRTC and KSTDC websites are already linked. MFAs before High Court 1076 506 105 346 451 1131 SLPs before Supreme  Prepared and sent e-flier to commuters on introduction of new services, greetings for festivals, new facilities 25 6 0 10 10 21 Court introduced etc., 2. Service Matters WPs/WAs before High  Conducted meeting of franchisees and kept in touch with them with e-mails. 161 92 41 13 54 199 Court SLPs before Supreme  Recognized best franchisees and proposed the awards. 3 2 1 0 1 4 Court 3. Labour Matters 13.3.2 To improve Commuter services: WPs/WAs before High 464 218 82 39 121 561 Court  Action taken to call tenders for KSRTC call Center. Tenders in finalization stage. SLPs before Supreme 6 0 3 1 4 2 Court  Proposed automated refund system to ease the e-booking. It is being implemented. 4. Commercial Matters  Action initiated to take up digital signage’s at KBS to provide information to commuters. WPs/WAs in High Court 42 19 25 2 27 34 SLPs before Supreme  Action taken on commuter’s complaints, grievances and suggestions. 2 0 0 0 0 2 Court Total High Court cases 1743 835 253 400 653 1925 13.3.3 To improve branding: Total Supreme Court cases 36 8 4 11 15 29  Action taken to brand of exterior and interior of the Volvo multi buses in consultation with M/s Ogilvy and Mather. This Brand extension “Airavat Club Class” with tagline “Sleep like a baby” has become instant hit Table – 44 and commanding premium. Percentage of success rate of cases before High Court  Action taken for improving communication strategy for KSRTC to enhance the brand.  Proposed branding of KSRTC Volvo buses with Karnataka Tourism theme and also improve the Labour 67.8% advertisement revenue. The proposal has been agreed in principle by Principal Secretary and Director of Service 75.9% Tourism. The proposal is under process in tourism department. Accident (MFA) 23.3%  Proposed change in the Volvo driver’s uniform and implemented the change in uniform of senior drivers. Commercial 92.6% Overall 38.7%

- 75 - - 76 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 13.3.4 Surveys: 13.3.7 National /International Recognition: To study the market and to get passenger feed back, the following surveys were conducted. Corporation has bagged the following awards for its outstanding performance.  Commuter satisfaction of Volvo services was conducted through IMRB. Conference was held with  Union Transport Minister’s Trophy for the lowest Accident Record in 1998-2001. concerned D.Cs and other HODs, which was presided over the Managing Director. Principal Secretary,  Parisara award by Govt. of Karnataka-2001. Transport, was the Chief Guest. The survey results were shared with all and necessary actions were taken  IRTE Prince Michael International Road Safety Award-2002. based on the survey results.  Safety Award by Chartered Institute of Logistics & Transport 2001-02.  Passenger feedback and operating feasibility of Rajahamsa compact seat buses. Same has been  Petroleum Conservation Research Association Award-2001-02 & 2002-03. communicated to Director(O) and CME(P) for implementation of feedback/ suggestions  Golden Peacock Environment Management Award-2003.  Designed feed back forms to collect regular passenger feed back from Volvo and other services. The feed back is continuously monitored and suitable actions are taken.  Golden Peacock Eco Innovation Award - 2004.  Prestigious Runner-up Award from PCRA for the best improvement in HSD KMPL during 2001-02. 13.3.5 Exhibitions and publicity:  KSRTC adjudged Winner for the best improvement in HSD KMPL during 2002-03 & 2003-04. a. To give wide publicity about Corporation’s services and facilities exhibition stalls were put up during the  OSHAS 18001, ISO 14001 & 9001 certification for conformance towards Occupational Health & Safety following events Management System standards. i. Global Investors meet.  Safety innovation Award for safety & quality by Institute of Engineers, New Delhi-2006. ii. Sadana Samavesha  Dubai Best Practices Award by Dubai Municipality for environment Management through multi pronged iii. Swadesi Mela. strategy India-2006. iv. CiSTUP.  v. IIMM- NATCOM-convention. EMPI Indian Express Indian Innovation Award-2006, New Delhi. vi. International Auto Expo.  Bagged Award for Excellence-2008 from the Ministry of Urban Development, Central Government, for vii. International Manufacturing Association Expo introducing 100% Electronic Ticketing Machine to issue tickets in the Mysore City for city operatins. 2008. b. Arranged to Design and print handbills, brochures, banners to give wide publicity about Corporation’s services and facilities. Corporate brochure published, got the PRCI award.  Award for Excellence-2009 for excellence in Urban Transport Projects under JnNURM initiatives for Urban transport projects-2009, and the Karnataka is the first state which has implemented Automated c. Arranged to Design and display hoarding at bus stations. Electronic Driving test System for the Recruitment of Drivers in the State Road Transport Corporation 13.3.6 Event management :  Golden Peacock Innovative Product/Service Award-2010. The Corporation has been Organized/ participated in the following events during the year 2010-11.  National award for Exemplary implementation of e-Governance initiatives’ among PSUs category by a. Inauguration of new Buses, Bus Stands. DAR&PG, GOI for web based passenger reservation system. b. Chief Minister Gold medal function.  Best Transport Corporation award-2010 from the British Quality Foundation c. Launched Breathe Easy Campaign conducted in association with Concern India Foundation, KSPCB  Annual Chief Minister’s Ratna Award-2010 for best performing meritorious State Public Sector Enterprise to create awareness about Public Transport with the theme “1 bus replaces 40 cars on Road”. This campaign from Govt. of Karnataka. received PRCI award.  Golden Peacock Eco-Innovation award 2010 for Eco friendly measures. d. Seminars, workshops.  Deccan Chronicle Green Award initiative “ Green Warrior Award” e. Franchise meetings.  Awarded mBillionth South Asia-2010 in recognition of AWATAR Mobile booking. f. Visit of delegates, guests etc.  Earth Care award –2010 for innovation in Environment and Climate protection.  To improve the revenue of premium services and to encourage the package tours proposed and prepared  India Pride award-2010 for Infrastructure Development and Transportation. documents for MOU with KSTDC, Jungle lodge & Resorts and IRCTC .  Golden Peacock Eco Innovation Award-2010.  Action taken to call tenders for empanelment of advertising agency. Tenders in finalization stage.

- 77 - - 78 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1  The World is Open Award-2010 for successful implementation of ETM  Twitter : More than 1000 followers are following it and we are providing information about the KSRTC  Manthan South Asia Award-2010 for AWATAR implementation services and facilities  Award of Excellence by Ministry of Urban Development Govt. of India-2010 for clean development  Face book: More than 1000 followers are following it and we are providing information of KSRTC mechanism services and facilities and attending the grievances  Public Relation Council of India- Best Public Service Campaign Award- 2010.  Social marketing and web marketing have resulted in increase of visitors from 27.63 lakh to 43.97 lakh.  Public Relation Council of India- Best Corporate Brochure Award-2010. This has also contributed to increase of daily online revenue from avg. Rs. 70 lakh to avg. Rs.120 lakh. The peak Rs. 148 lakh revenue is the highest revenue for a bus booking portal in India. Apart from this  Rajiv Gandhi National Quality Award 2009 e- ticketing was marketed aggressively and it has crossed 8000 mark per day.  Best Employer Award-2010.  Edward de Bone’s Award-2010.  RASBIC Award-2010.  Global HR Excellence Award-2010.  UITP Political Commitment Award-2010.

KSRTC has emerged as most awarded and appreciated State Transport Corporation in India. The awards have enhanced the BRAND value and commuters are considering KSRTC as preferred choice.

 Action taken for implementation of 2nd ARC recommendations, best practices, promoting e-governance recommendations etc., 13.4.0 INTERNAL AUDIT :  Arranged wide publicity through press advertisements and press Release. The Corporation has fully implemented ETMs usage in all Depots, Internal Audit Department has  Action taken for publishing of Corporate Brochure, Award Brochure, Gold Medal winners brochure, deputed officials to check the operations of ETMs and its performance also Inspector of Accounts verify Transport Brochure and the defects noticed during the inspection will be brought to the notice of the concerned officials for corrective actions. 13.3.8 Web Marketing: Website is redesigned with new look and feel and provided all travel related information. Provided It has verified the withdrawal and disposal of unused ticket trays from dismissed, death, retirement, service search facility to the online users in dynamic search format, Map based format for more user friendly. resignation and transfer cases for every six months in Depots. This will help to avoided the usage of old News & Information are updated regularly on website. tickets. Following Campaign has done in the website. During the year 2010-11 P.F. slips of all divisions of all categories has been verified and the report has a. Bringing up Banners on the Websites been submitted to PF Section, in turn regarding the defects in PF slips the concerned unit heads has been b. Mysore bus day campaign advised to take corrective action. c. Summer special services campaign Charted Accountant and Inspector of Accounts will visit all the divisions to verify the accounts and if d. Mobile Booking campaign any defect noticed will be brought to the notice of the concerned Unit Heads for corrective measure. e. Campaign on Volvo-Multi Axle service, Volvo services, Mercedes Benz, Sector wise services. The Comptroller & Auditor General of India will take up the Audit of KSRTC Divisions through Sr. Resident Audit Officer. The team of Auditors will visit the Divisions every year, verify the records and 13.3.9 Social Marketing: issue Audit Paras through Inspection reports on observations noticed and if convincing reply is received To increase traffic to KSRTC website and ticket reservation, Social media networks is implemented from the Divisions Audit Paras are being considered for closure. The position of the Audit paras as on 31.03.2011 is as follows.

- 79 - - 80 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1

Opening Balance as on 01-03-2010 : 69 1 Total no. of applications received 2577 Audit paras issued during 2010-11 : 63 2 Information provide to with in the due date 2462 Total Audit paras : 132 3 Information provide to after due date 131 Audit paras closed during 2010-11 : 69 4 Replied to Government references 11

Audit paras pending as on 31-03-2011 : 63 Appeals received and 5 42 Disposed off by the Appellate Authorities

The Circulars, General Standing Orders, Rules and Regulations issued by Central Offices from time Complaints/Appeals received before Karnataka 6 29 to time for implementation is being watched by the Internal Audit Department which has helped the Information Commission Divisions to improve the performance. Similarly on observing and inspecting other issues of the Departments it has helped to perform duties carefully. 13.7.0. QUESTIONS RECEIVED FROM CENTRAL/STATE LEGISLATURE: During the year under report 60 stared/unstared questions, 4 questions under rule 351 and 4 13.5.0. ACCIDENT RELIEF FUND: questions under rule 73 related to Legislative Assembly, 35 stared/unstared questions and 1 questions Accident Relief Fund Trust has been formed w.e.f 01-06-2002 in order to provide immediate under rule 330 from Legislative Council totaling to 104 questions from the State Legislature have been Financial Relief to the legal heirs of the Passengers who died in road accidents while traveling in KSRTC received and replied on time. buses. **** The relief paid by the ARF Trust is in addition to the MACT claims. The relief amount has been enhanced to Rs.2.50 lakh w.e.f 01-09-2008. Collection of ARF fee of Rupee one from a passengers travelling in KSRTC Buses has been discontinued with effect from 01-09-2008.

The details of Settlement of claims & amount paid during the period under review is as under

Relief Amount (Rs. Total Amount Year No. of Claims in lakh) (Rs. in lakh)

2010-11 23 2.50 57.50

13.5.1. OTHER INITIATIVES OF THE TRUST :  Two Swaraj Mazda Ambulances and a mass rescue wagon have been utilised for the benefit of accident victims in association with the Comprehensive Trauma Consortium (CTC) on the State Highways.

 No ARF trust meeting has been conducted during the year under report.

13.6.0 RIGHT TO INFORMATION ACT 2005: Karnataka State Road Transport Corporation being a Public Sector Undertaking has implemented the Right to Information Act-2005 after its publication in gazette vide Notification issued under No.DPAR- 74/RTI/ 2005 (part-2) dated 11-10-2005.

Public Information Officers / Asst. Public Information Officers and Appellate Authorities have been appointed in KSRTC at the Central/ Divisional/ Depot/Regional workshop level vide Notification No. KST/CO/ADM/SR/340/70/2005-06 dated 21-10-2005.

The details of applications received/disposed off under Right to Information Act-2005 during the financial year 2010-11 is as under. - 81 - - 82 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 SCHEDULE – A Sri. GAURAV GUPTA, IAS., 12 Director 01-04-2010 31-03-2011 4 Managing Director, KSRTC.

Sri. SYED ZAMEER PASHA, IAS., 13 Director 01-04-2010 31-03-2011 4 STATEMENT SHOWING THE NUMBER OF MEETINGS ATTENDED BY THE BOARD OF Managing Director, BMTC. DIRECTORS DURING THE YEAR 2010-11 Sri. ABDUL SALEEM, IPS., 14 Director 01-04-2010 03-05-2010 -- No. of Director (Security & Vigilance), KSRTC. Sl. Director/ Period of Office Board Name Sri. MAAZ AHMED SHARIFF, KAS., No Invitee meetings 15 Director (Personnel & Environment) Director 01-04-2010 31-03-2011 4 From To attended KSRTC. Sri. A.N.PATIL, KAS., Sri. R.ASHOKA, 16 Director 01-04-2010 25-06-2010 1 Hon’ble Minister for Home & Transport, Managing Director, NWKRTC. 1 Chairman 01-04-2010 31-03-2011 4 Govt. of Karnataka and Hon’ble Chairman, KSRTC Sri. MOHAMMAD MOHSIN, IAS., 17 Director 01-07-2010 07-07-2010 -- Managing Director, NWKRTC. Sri. JAGGESH, Vice 2 01-04-2010 31-03-2011 1 Hon’ble Vice Chairman. KSRTC Chairman Sri. SHANKAR PATIL, KAS., 18 Director 01-04-2010 31-03-2011 4 Sri. S.K.DASH, IAS., Managing Director, NEKRTC. Joint Secretary (T), 3 Director 01-04-2010 31-03-2011 -- Sri. HEMARAJU, Dept . of Road Transport & Highways, Director 01-04-2010 07-07-2010 1 19 Director (Technical), KSRTC. Government of India, 07-07-2010 31-03-2011 3 Managing Director, NWKRTC.

Sri. L.V NAGARAJAN, IAS., Principal Secretary to Government, Sri. K.A.RAJKUMAR, 4 Director 26-04-2010 31-03-2011 1 20 Director 01-04-2010 31-03-2011 4 Finance Department, Director (Operation), KSRTC. Government of Karnataka. * By virtue of sec. 19(a) of the BMRDA Act 1985, the Metropolitan Commissioner, BMRDA, is Sri. B.A.COUTINHO, IAS., 5 Metropolitan Commissioner, Invitee* 01-04-2010 25-10-2010 -- being invited to attend the meetings of the Board of KSRTC as ‘INVITEE’. BMRDA, Govt. Of Karnataka.

Sri. SUBIR HARI SINGH, IAS., 6 Metropolitan Commissioner, Invitee* 25-10-2010 31-03-2011 -- BMRDA, Govt. Of Karnataka.

Sri. D.VENKATESHWARA RAO, IAS., Principal Secretary to Government, 7 Director 01-04-2010 31-08-2010 2 Department of Public Enterprises, Govt. of Karnataka.

Sri. SHANKARALINGEGOWDA., IAS., 8 Principal Secretary to Government, Director 01-04-2010 31-03-2011 4 Transport Department, Govt. of Karnataka.

Sri. I.S.N. PRASAD., IAS., 9 Principal Secretary to Hon’ble Chief Director 01-04-2010 31-03-2011 1 Minister, Government of Karnataka.

Sri. SIDDAIAH, IAS., Commissioner, 10 Director 01-04-2010 01-07-2010 1 Bangalore Development Authority, Bangalore. Sri. BHARATLAL MEENA, IAS., Commissioner, 11 Director 01-07-2010 31-03-2011 3 Bangalore Development Authority, Bangalore.

- 83 - - 84 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 SCHEDULE – B MDY, MDR, MLV, Mandya, , NGML, K.R.PET Pandupura, Malavalli, Bellur, M-Koppalu, Bariya 8 Mandya Divisionwise details of Depots, Bus Stations and Control Points PNDPR Nagamangla,Maddur, K.R.Pet, (3) as on 31-03-2011 (6) Belakawadi, Bannur, Kikeri (10) Sl. Division Depot Bus station Control point No.

Depot-1,Depot-2, Chamarajanagara, Gundlupet, Coimbatore, CRN,GPT, KLG, Kollegala Depot-3, Depot-4, 9 Chamarajanagar Tarkanambi, Begur, M.M.Hills, 1 Bangalore © Nelamangla (1) Chennai,Tirupati, Mumbai, NGD, (4) (1) Depot-5, Depot-6 Nanjanagudu, Hullahalli, (7) Puna. (5) Nelamangala (7)

Kanakapura,Anekal, KKP,AKL, CPT, Hassan, Halebeedu, Alur, Channapatna, Horohalli, Bidadi, Kalasipalya, Hosur 2 Ramanagar HRH, RMN, MGD Arkalgudu,Gorur, Ramanagar,Satnur, (3) (6) Ramanathapura, Konanur, Marlwadi,Kodihalli, (8) HSN, CRP, RNP, Holenarsipura, 10 Hassan HNP, ARK Channarayapatna, Hirisave, - Koratagere, Madhugiri, (5) Shravanbelagola, Solur,Dabuspet, Tumkur, TMK,KGL, TVK, Salgame,Dudda, Shantigrama, Gubbi,Kunigal K.B.Cross , Pavagada Hallimysore, Nuggehalli 3Tumkur SIRA, PVG,TPT Chikkanayaknahalli, Sira, (2) (6) (16) Kallambella, Tiptur, Nitur Chikkamagalur, Kadur, , Turuvekere (13) Tarikere, Mudigere, Kottigehar, CKM,ARS, SKP, Shringeri, Kodlipet 11 Chickmagalur Belur, Javagal, Sakalespura, KDR, MDG (5) (2) Kolar,KGF, Srinivasapura, Vemagal, Banavara, J.C.Pura, Arasikere, KLR,KGF, SVP, 4 Kolar Srinivasapura mini, Mulubagilu, Hosakote,Chittur, Panchanhalli, Gandsi (14) MLR,MBL (5) Bangarapete, (6) Narasapura (4) Pumpwell, Kasargodu, B.C.Road, Chikkaballapura, Chintamani, MNG-1, MNG-2, Bellare,Uppinangadi, Mangalore,Puttur, Subramnya, Bagepalli, Gowribidanoor, PTR, DSL, CDP, Subramanya,State Bank, Manchenahalli, Vijaypura, 12 Mangalore Dharmastala, Nellyadi, Doddaballapura-1, B.C.Road Belthangadi, Ujjre, CBP,CNT, BGP, Devanahalli, Madanapalli, Kundapura, Vittla, Sulya (8) 5 Chickballapura Doddaballapura-2, Gudibande, (6) Moodabidare, Udupi GWB, DBP (5) Hindupura, Cavery Bhavan- Mandikal, Sidlagatta, Karkala Bangalore (6) Sidlagatta-Mini (12) (10) Davanagere, Harappanhalli, Harihara, Malebennur, Sagara, DVG, SMG, BVT, Bannimantap, CBS, R.S.Naidunagar, Jaipura, Chitrradurga, Honnali, Chellakere Mysore City Infosis, KRS, 13 Davanagere CDG, HRH, SGR 6 Kuvempunagar, Ilawala, Chamundihills Bennahalli,Hiriyur, Bhadravati, (1) Transport Kumbarakoppalu (3) HRPN, (7) Satagalli, (3) (5) Sirigere, Chigateri, Shimoga, Baramasagara, Kollalur, (15) MBS, Hunsur, Periyapatna, Kempegowda bus station, K.R.Nagar, Mirle,Saligrama, 14 KBS - -- Moffusil Depot-1 MCTC, NGEF (3) Hosur, Bettadapura, Ravandur, Moffussil Depot-2. 7 Mysore Rural Mercara, Kushalnagar, - KRG, HUN, MRC, Somavarapet, Virarajapet, H.D. Total 71 133 42 HD Kote (6) Kote, Saragur, Kittur, Hebala, (17)

- 85 - - 86 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 SCHEDULE – C SCHEDULE – D

FARE STRUCTURE WITH EFFECT FROM 25-06-2010 CASUAL CONTRACT RATES (as on 31-03-2011)

40.90 paise per km. subject to a minimum fare Rs. 5.00 Minimum On hourly 1. Ordinary Service Minimum for a stage of 6.5 kms. or part thereof. No. of Rate per km amount per day basis Type of Bus Kms.per Seats (Rs.) (24 hrs.basis) (Min.40 Kms day Express 61.30 paise per km. subject to a minimum fare Rs. 6.00 (Rs.) per hour) (Rs.) 2. Service for a stage of 6.5 kms. or part thereof. Mini Bus 41 18 250 4500 720 Ultra-Deluxe (Rajahamsa) 94.50 paise per km. subject to a minimum fare Rs. 10.00 4. Moffusil * 61/51 21 300 6300 840 Services for a distance equal to 1 chargeable stage or part thereof. Refurbished Karnataka Sarige 56 22 300 6600 880 85.00 paise per km. subject to a minimum fare Rs. 10.00 5. Sheetal A/C services Karnataka Sarige 56/51 24 300 7200 960 for a distance equal to 1 chargeable stage or part thereof. Karnataka Sarige (12-meter chasis) 65 29 300 8700 1160 114.00 paise per km. subject to a minimum fare Rs. 10.00 6. Meghadooth services for a distance equal to 1 chargeable stage or part thereof. Semi Deluxe 45 25 300 7500 1000 Rajahamsa-Executive 39/36 30 350 10500 1200 7. Carona (Ambari). 124.20 paise per km. Rajahamsa-Semi Sleeper 31 31 350 10850 1240 8. Volvo 132 paise per km. and subject to market conditions. Rajahamsa (12-meter chasis) 44 35 350 12250 1400 City Services and Sub-urban 9. 42.50 paise per km. stage length of 2 kms. Sheetal 60 43 350 15050 1720 Services Meghadoota 44 43 350 15050 1720 Carona 43 41 400 16400 1640 FARE CHARTS FOR CITY AND SUB-URBAN SERVICES Volvo-Semi Sleeper 45/36 60 400 30000 2400 City services Sub-urban services Mysore city volvo service 38 55 300 16500 2200 Chargeable stages Adult Child Adult Child Semi Low Floor 42 26 250 6500 1040 (Rs. Ps.) (Rs. Ps.) (Rs. Ps.) (Rs.Ps.)

1 4.00 2.00 5.00 3.00 * Old type of Red Buses 2 5.00 3.00 6.00 3.00 3 8.00 4.00 9.00 5.00 TERMS AND CONDITIONS: 4 9.00 5.00 10.00 5.00 1. Re. 1/- Concession to Students of recognised Schools and Colleges of the state (including Interestate Travel) 5 9.00 5.00 10.00 5.00 6 9.00 5.00 10.00 5.00 2. Kilometers will be calculated from Depot out to Depot in. 7 10.00 5.00 11.00 6.00 3. Booking has to be done at least 3 days in advance with full details of the tour programme. 8 10.00 5.00 11.00 6.00 4. Payment has to be made in advance alongwith 20% refundable security deposit, Drivers OT and 9 10.00 5.00 11.00 6.00 Infrastructure Development Cess. 10 10.00 5.00 11.00 6.00 5. In case of Inter-state contract, permit charges and entry tax shall be extra. 11 10.00 5.00 11.00 6.00 12 10.00 5.00 11.00 6.00 6. Furnishing of passenger list is compulsory in case of Inter-state contract. 13 11.00 6.00 12.00 6.00 7. Driver Overtime (OT) is calculated at Rs.100/- per day, extra and Infrastructure Development Cess is 14 11.00 6.00 12.00 6.00 Rs.100/- per vehicle per day and Rs.100/- per day per vehicle as Insurance Cess will be charged extra. 15 11.00 6.00 12.00 6.00 8. A day means 24 hours from the time of departure from the Depot. 16 11.00 6.00 12.00 6.00 9. In case of delayed arrival, extra amount will be recovered on hourly basis as per above rates. upto 5 hours 17 11.00 6.00 12.00 6.00 delay. 18 11.00 6.00 12.00 6.00 19 11.00 6.00 12.00 6.00 10. Rs.1000/- shall be levied as special fee per Bus for more than two days Inter state causal contract 20 11.00 6.00 12.00 6.00 11. Re.1/- shall be levied for each Km. on inter state services ( on all type of vehicle) - 87 - - 88 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1

SCHEDULE – E Designation Scale of Pay

CATEGORYWISE PAY SCALES IN FORCE AS ON 31ST MARCH 2011 CLASS-I (SENIOR) OFFICERS Chief Labour & Welfare Officer Designation Scale of Pay Chief Security & Vigilence Officer Chairman To be appointed by the Government Dy.Chief Personnel Manager Dy.Chief Accounts Officer Vice Chairman To be appointed by the Government Dy.Controller of Stores & Purchases Managing Director To be appointed by the Government Senior Medical Officer Director (P&E) To be appointed by the Government Secretary

Director (S&V) To be appointed by the Government Executive Engineer (Civil) Rs.17160-500-18160-575-19885-650- Controller of Printing & Stationery 23785-750-29785 (19 Years) Director (Technical) To be appointed by the Government Divisional Controller Director (Operation) To be appointed by the Government Deputy Chief Traffic Manager

General Manager (Personnel) To be appointed by the Government Deputy Chief Systems Manager Principal (RTI) CLASS-I (SUPERTIME SCALE) OFFICERS Works Manager General Manager (Technical) Rs.24500-750-30500-850-32200 Chief Public Relations Officer General Manager (Traffic) (10 Years) Chief Statistical Officer Mechanical Engineer Chief Accounts Officer-Cum-Financial Adviser Deputy Chief Law Officer (To be appointed by the Government) CLASS-I (JUNIOR) OFFICERS CLASS-I (SELECTION GRADE) OFFICERS Administrative Officer Accounts Officer Chief Personnel Manager (Disciplinary) Divisional Traffic Officer Chief Accounts Officer (I.A) Divisional Mechanical Engineer Chief Planning & Statistical Officer Dy.Superintendent (Regional Workshops)

Chief Mechanical Enggineer Stores Officer Law Officer Controller of Stores & Purchase Dy.Chief Labour Welfare Officer Chief Law Officer Medical Officer Chief Civil Engineer Dy.Controller of Printing Rs.16080-500-17080-575-18805-650- Systems Manager 23355-750-27105 Chief Traffic Manager Rs.19700-650-22950-750-28200- Dy.Chief Security & Vigilance Officer (17 Years) Chief Medical Officer 850-31600 Statistical Officer Manager (HRD) (16 Years) Senior Personal Secretary Asst.Executive Engineer (civil) Chief Systems Manager Asst.Executive Engineer (Electrical) Chief Marketing Manager Training Manager Principal (CTI) Estate Officer

Senior Divisional Controller Senior Depot Manager Sports Officer Public Releations Officer

- 89 - - 90 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 Designation Scale of Pay Designation Scale of Pay CLASS-II OFFICERS Leading Hand/Head Artisan Labour Welfare Officer Proof Examiner Asst.Administrative Officer Assistant Supervisor (Electrical) Asst.Accounts Officer Senior Compositor Assistant Statistical Officer Senior Machine Operator Assistant Traffic Manager Ticket Verifier Assistant Mechanical Engineer Assistant Assistant Stores Officer Junior Stenographer Personal Secretary Assistant Law Officer Rs12140-425-13840-500-15340-575- Assistant Accountant Rs.6830-170-7340-220-7780-280-8620-340- Assistant Controller of Printing 17640-650-22840 Statistical Assistant 10320-390-13050 Security & Vigilence Officer (19 Years) Assistant Store Keeper (20 Years) Depot Manager Cashier (Senior) Marketing Manager Assistant Security Inspector Assistant Engineer (Civil) Boiler Attendent Assistant Engineer (Elec.) A. C. Electrician Assistant Systems Manager Staff Nurse Assistant Superintendent (Regl.Workshops) Computer Operator Assistant Training Manager Time Keeper Special Officer (Rehabilitation) Senior Binder CLASS-III EMPLOYEES Senior Data Entry Operator Assistant Works Superintendent Assistant Traffic Inspector Assistant Traffic Superintendent Artisan Supervisor (Electrical) Compositor Junior Engineer (Civil Special Grade) Rs.8220-340-9240-390-11970-440- Junior Engineer (Electrical Special Grade) 14610 Binder Personal Assistant (16 Years) Machine Operator Stores Superintendent Electrician Rs.6380-130-6640-170-7320-220-7760-280- Systems Superintendent Mechanic (Press)/Ticket Verifier 8600-340-9960 Superintendent(Administration) Assistant Draughtman (15 Years) Superintendent (Accounts) Sub-Overseer Superintendent (Statistics) Work Inspector Traffic Inspector Watch & Ward Inspector Chargeman Traffic Controller Chargeman (Printing) Security Havaldar Divisional Security Inspector Pharmacist Inspector of Accounts Junior Assistant-cum-Data Entry Operator Junior Engineer (Civil / Electrical) Rs.7640-220-8080-280-8920-340-10620 Typist Rs.5750-90-5930-130-6580-170-7430-220 Draftsman -390-12570-440-13890 (18 Years) Cashier (Junior) -7870-280-8710-340-9390 (19 Years) Stenographer (Sr.) Store Keeper Receptionist Supervisor (Accounts) Tracer Supervisor (Administration) X-Ray Technician Supervisor (Statistics) Junior Laboratory Technician Supervisor (Systems) Receptionist - 91 - - 92 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1

Designation Scale of Pay SCHEDULE – F Senior Driver Rs.7640-220-8080-280-8920-340-10280-390 DEPRECIATION -11450 (12 Years)

Driver Rs. 5660-90-5840-130-6620-170-7470-220-7910 Sl. Assumed Life Rate of Annual Amount of Incidence in

-280-8750-340-9430 (20 Years) No. Type of Assets In In Contribution Revenue Ps.per km. Assistant Artisan Years Kms Exp. in 2010-11 Assistant Compositor ( Rs. in lakh ) Assistant Binder Rs.5660-90-5840-130-6620-170-7470-200-8350 A Buses Assistant Machine Operator (17 Years) 1) Medium vehicles such as Leyland/TMB & others 10 560000 Based on kms. 9154.26 105.13 Checker & Packer 2) Volvo vehicles 15 1000000 Based on kms. 783.61 9.00 Care Taker-cum-Cook B Departmental Vehicles. Conductor Rs.5310-70-5450-90-5810-130-6590-170-7440 1.Domestic trucks 4 Cook (Canteen) Technical Assistant (17 Years) 2.Departmental vehicles such as Cars, 6 1/6 of the original cost 58.69 0.67 CLASS- IV EMPLOYEES Station Wagons, Jeeps, Motor Cycles Havaldar Rs.5240-70-5450-90-5900-130-6680-170-7360 C Buildings & Fixtures Security Head Guard (18 Years) 1.Pucca Buildings 40 2.5% of the original cost 699.05 8.03 Assistant Cook (Canteen) Cashier (Canteen) 2.Temporary Buildings and Sheds 4 2.5% of the original cost 0 0.00 Helper (Gardening & Head Mali)

Helper (Printing) D Plant & Machinery

Helper (Security) 1.Light Mechanical & Electrical 20% of the original cost 69.96 0.80

Helper (Helper-cum-Room Boy Security) Equipments.

Helper (Office) 2.Heavy Mechanical & Electrical 10% of the original cost 76.02 0.87 Helper (Home Orderly) Equipments. Helper (Cycle Orderly) 3.Tyre retreading machinery 10.02 0.12 Helper (Sweeping) Rs.5170-70-5520-90-5970-130-6750-170-7090 4.Ticket machines - Press 10.74 0.12 Helper (Gardening) (18 Years) 5. Environment machineries 31.85 0.37 Helper (Gardening Mali) E Misc. Equipments Helper (Sweeping-cum-Mali) 1.Computer hardware and allied 20% of the original cost 284.06 3.26 Tea/Coffee Maker Equipments. Supplier (Canteen) Grinder (Canteen) 2.Furniture & fictures 10% of the original cost 45.73 0.53 Cleaner (Canteen) 3.Hand Ticket Machines 11.74 0.13 Attender 4.Fire Fighting Equipments 0.75 0.01 Dresser 5.Medical Equipments 20% of the original cost 1.65 0.02 Helper ‘A’ and ‘B’ merged and brought in the Conductor scale as Technical Assistant. 6.Amenity Equipments 9.18 0.11 7.Photographic Equipments 3.09 0.04

8. Electronic tickting machine 118.87 1.37

9. Electronic equipments 31.99 0.37

10. Xerox & fax machines 11.48 0.13

F Interest on Capital -- --

6.25% of the capital provided

by the participating Governments - 93 - - 94 -

010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 APPENDIX - 10 5. MV Tax is calculated and provided for at 5% plus rural development cess of 10% on tax, on the Traffic Revenue realized during the year excluding the revenue realized in the territory of Maharashtra State as per G.O. No.FTD 114 TMT 89 dated 08.06.1990. ACCOUNTING POLICIES 6. As per directions of RPFC, the share of Employer contribution to PF should be 12% on basic and DA, if The Corporation has adopted Enterprise Resource Planning accounting package - Oracle Financials there is no cash loss during the previous year. w.e.f. 01.02.2000. The Accounts of the Central Offices along with the accounts of all the Units of the 7. The Corporation has been settling the Gratuity claims of the employees as per the existing provisions out of Corporation at Trial Balance level are maintained in Oracle Financials. its revenues. 1. The Corporation follows Mercantile System of accounting and recognizes Income and Expenditure on 8. a) Materials received in the Units of KSRTC not taken on charge as on the date of closure of accounts due accrual basis except otherwise stated specifically. to non-completion of Inspection formalities are not accounted in the books of Accounts. 2. Expenditure on Reconditioning of Vehicles is treated as revenue expenditure (Repairs & Maintenance) b) Materials issued to workshops for their immediate requirements from Stores are treated as consumption. irrespective of its life. Hence, the value of materials lying on shop floor at the end of the year is not taken into stock.

3. Fixed Assets are stated at cost. These costs are not adjusted to reflect the impact of changing value in 9. The minimum compensation payable under No fault liability clause as per section 140 of the Motor purchasing power of money Further, the Financial Statements are based on historical costs. vehicle Act-1988 is carried in the Accounts for a period of 4 years. Any claims received for the earlier years will be treated on cash basis. 4. (a) Depreciation on vehicles is calculated on actual KMs basis assuming the life of the vehicle as 5.60 10. Income from sale of scrap is derived only when the materials/scraped buses are lifted by the bidders and lakhs KMs for the purpose of the Depreciation, as this method enables charging of Depreciation equitably linked to the usage of vehicle and does reflect the true and fair cost of the Depreciation. hence accounted on cash basis. 11. The expenditure disclosed under Deferred Revenue Expenditure is amortized as follows. (b) Depreciation on Swaraj Mazda vehicles is also being calculated on the actual KM basis assuming the life of the vehicles as 5.60 lakhs KMs. only, on par with the other Vehicles of the Corporation. The a) Major assemblies fitted to the vehicles- for 5 years. depreciation on Vehicles, which are off the road for the whole year, is not provided for. b) Civil works like asphalting and re-chip carpeting, rewiring etc for 3 years. (c) In respect of Volvo Vehicles, the Depreciation is being worked out on the actual KM basis assuming c) Cost of refurbishing of buses for 3 years. the life of the Vehicles, as 10.00 lakh KMs based on the Govt. order No. SAREE/4/SASUMSO 2007 dated 12. The Deposits outstanding for more than 3 years are to be transferred to miscellaneous revenue. Bus 27/03/07. wherever contracts/works continued for more than three years, such deposits are continued in the deposit (d) Depreciation on other Assets is provided on straight-line method at the following rates. Account. Depreciation on assets acquired during the year is being provided on monthly prorata basis. 13. Liability on civil works is provided on the basis of certified bills. 14. Grants received from Members of the Parliament are accounted under Reserves and Surplus. These amounts Buildings 2.5% are utilized for the purpose for which they are received (Capital expenditure like construction of bus stations, depots etc). Since, the Grants received are nominal compared to the cost of the assets, the assets are Computer Hardware 20% not charged against the Grants. Heavy Duty Plant & Machinery 10% 15. Grants received from JnNURM/SDP and other Grants are accounted under Reserves & Surplus. The Medical Equipment 20% principles under Accounting Standard – 12 are broadly followed in this regard. Light Duty Plant & Machinery 20% 16. The figures are rounded off to the nearest of lakh rupees. Furniture, Fixtures & others 10% NOTES FORMING PART OF BALANCE SHEET AND PROFIT AND LOSS ACCOUNT.

1. The Stock of Stores on hand at the close of the financial year has been valued at weighted average cost and they consist of the following:

- 105 - - 106 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 a) Serviceable Stores Rs. 3182.75 Lakh b) The following are the liabilities to be discharged. b) Obsolete Stores Rs. 34.84 Lakh (Realisable value 30% approximately) (i) Legal cases Rs. 35.00 lakh (ii) Gratuity Rs. 40.88 lakh c) Surplus Stores Nil Total Rs. 75.88 lakh 2. Provision has been made for doubtful debts and advances to the extent of Rs.70.57 lakh. 3. Provision for all liabilities acknowledged as debt has been made in the Accounts for the accounting year. 8. The Corporation is filing IT returns under the status of a charitable institution every year and is being assessed by the Director of Income Taxes (Exemption), Range – 17(1), Bangalore. Tax deducted at source 4. Motor Vehicle Compensation claims awarded on or before 31st of March 2011 and accepted by the by the customers of the Corporation is shown as advance tax paid for which refunds are claimed. The Corporation up to the end of April 2011 have been accounted for in the Books of Accounts Corporation has filed IT returns up to 2009-10 and the assessment up to 2007-08 is completed. 5. Claims of the following nature are in dispute / pending in Courts or with Appellate Authorities as on 31st March 2011 and are treated as contingent liability. The amendment to Finance Act 2008, contemplates that carrying on activities in the nature of Trade, Commerce or Business with a motive to earn profit entails the organization to lose its charitable status. In No. of cases Nature of the claim Rs. In crores the absence of such profit motive the amendment to the definition of charitable purpose does not affect the pending exemption availed by the Corporation, since KSRTC is a genuine charitable institution. Hence no a. Motor accident compensation 5036 392.42 provision towards advance tax has been made in the books of Accounts of the Corporation. Claims b. Worksmen compensation 8 0.49 9. The Service Tax remittances are being made at the Unit level and the returns are being filed periodically to

c. Departmental Enquiry 11 0.08 the concerned officers.

d. Excise duty on bus body building at - 39.43 10. The Sales Tax Returns are filed at the Unit level and the assessment is being done periodically within the R.W.B. prescribed dates. e. Property tax of KBS for the period from - 0.30 1989-90 to 98-99 11. The actuarial valuation in respect of Gratuity liability has been done through HDFC Standard Life Insurance Company Ltd., as on 30.09.2005. It is estimated that the accrued liability as on 31.03.2011 f. Penalty on M.V.Tax during - 36.86 will be Rs.52.50 crore duly taking into account the share of KSRTC held with the Gratuity Trust to the the year 1996-97 to 2005-06 extent of Rs. 24.62 crore. As per the observation of the C & A.G. and as per Accounting Standard-15 entire liability amount of Rs.52.50 crore. has been charged off during the year. 6. 2190 Vehicles worth Rs.337.88 crore. have been hypothecated to commercial Bank as security towards financial assistance extended to KSRTC, for purchase of chassis and building bodies thereon as on 31.03.2011. 12. The expenditure arising out of Encashment of leave to the retired employees, is being met out of revenues Further the Corporation has availed a loan of Rs.9.83 Crore. from M/s KUIDFC under the mega city of the Corporation. scheme for the project of construction of Modern Satellite Bus Terminal in MCTC land at Mysore Road 13. As per Accounting Policy No.7 the PF contribution is made at 12% for the year, as there was no cash loss Bangalore. According to the terms and conditions of the agreement KSRTC and KUIDFC are the joint during the previous year. owners of the property pertaining to the project till the loan is fully paid back along with interest. 14. As on 31.03.2011, both the Regional workshops Bangalore and Hassan have been holding 83 scrap 7. The Government of Karnataka vide order No.CI 33 CIS 92 dated 12.5.1995 read with order vehicles. These vehicles have already been removed from the assets of the Corporation. Hence, the value of No.CI 11:CIS 95 dated 11.1.96 and read with order No. CI 10 (II) CIS 2000 dated 23.07.2001 have assets shown in the balance sheet is exclusive of these assets. It is estimated that the approximate realizable ordered to take over the assets and liabilities of KIMCO. Accordingly the assets and liabilities of value of these scrap Buses is Rs.124.50 lakh. Rs. 2207.38 lakh have been incorporated in the books of accounts of KSRTC. 15. a) Materials received in the units to the extent of Rs.24.04 lakh are not taken on charge as the inspection formalities are not completed as on 31.03.2011. Hence the value of Inventories held in the books of a) Out of the total liabilities of Rs.2207.38 lakh, the Corporation has discharged a liability of Rs.2131.49 Accounts as on 31.03.2011 is exclusive of these materials. lakh as on 31.03.2011.

- 107 - - 108 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 b) The Capital liability on account of Civil Contracts pertaining to on going works, for which work orders 23. An amount of Rs.455.00 lakh has been provided for in the accounts towards Bonus liability for the year issued but are still in progress, is to the extent of Rs.26.06 Crore. 2010-11. However, this liability has not been considered for calculation of absorption of overheads in respect of Civil Engineering/Regional Workshops with a view to effect it while booking the actual c) Further, there is Capital liability to the extent of Rs.53.90 crore. towards procurement of bus chassis / expenditure as and when it is incurred at the respective units. body building/ PMEs for which purchase order/work order issued during the year, but yet to be received/completed. 24. Town Municipality of Chikkanayakanahalli has given a land measuring 1 acre and 25 Guntas to the Corporation free of cost during 1987 for Public Utility purpose. Accordingly, the Corporation has d) Capital Liability pertaining to JnNURM Works is of the order of Rs. 17.30 Crore. constructed a Bus Stand during 2002-03, by taking possession of the land. The Corporation has taken up the matter with Urban Development Authorities to complete the formalities like Khata transfer etc., so as 16. The Corporation had purchased 9 acres of land belonging to M/s MCTC Ltd., at a cost of Rs.10.00 crore. to get the land registered in favour of the Corporation and the matter is under progress. Out of 9 acres of land, 2 acres and 20 guntas has been registered in favour of the Corporation during 2003. The remaining land is yet to be registered. Necessary steps have been taken to complete the formalities of 25. The Corporation has made a contribution of Rs.3.00 crore towards establishment of “Centre for registration and is in progress. Further, the State Government has exempted the Corporation from sustainable Transportation & Urban Planning” during the year 2008-09. As the contribution made to payment of Stamp Duty charges as Registration fees (Rs.22.65 lakh). The said liability towards CISTUP is towards Corpus Fund, this expenditure has been amortised over a period of 3 years i.e. till Registration fee has not been incorporated in books of Accounts of the Corporation. 2010-11.

17. The Government of Karnataka have sanctioned a ways and means loan of Rs.5.00 Crore to KSRTC during 26. The Corporation has implemented a Computerised Advance reservation system – AWATAR (Any Where the year 1997, which has to be repaid in five equal installments of Rs.1.00Crore. per month commencing Any Time Advance Reservation) which is being used by its Sister Corporation also. It has been decided to from March 1997. Consequent upon the restructuring and division of KSRTC an amount of Rs.72.10 share the expenditure incurred towards Awatar in the ratio of 65 : 20 : 15 among KSRTC, NWKRTC and lakh. Rs.104.65 lakh and Rs.86.95 lakh was transferred to BMTC, NWKRTC and NEKRTC respectively. NEKRTC. Accordingly, the share of those the Corporation to the extent of Rs.1.18 Crore has been The share of KSRTC i.e. Rs.2.36 Crore. has been repaid during November 2007. Further interest liability accounted as receivables for the year 2010-11. to the extent of Rs.302.54 lakh has been settled vide Government Order no./SARIE37/SASUMYO/2010 Dt.25/03/2011, out of the student subsidy amount released to the Corporation. However no provision 27. The Corporation has been collecting the Infrastructure Development Fee and Insurance Fee from the for penal interest at 6% p.a. has been made in the books of accounts of the Corporation, which works out passengers w.e.f. 01.07.2007 and 01.09.2009 respectively. This has been merged with the Traffic to Rs.151.26 lakh. Revenue w.e.f 01.11.2010 and onwards as per the Government orders.

18. The crew is eligible for incentive @ 2% on Revenue collections on completion of their duties. Since the 28. The Corporation has received Rs.75 crore from BMRCL towards transfer of land measuring 7acres. and 20 incentive payment is linked with the attendance of the Driver/Conductors, provision towards incentive on guntas at KBS. The amount so released over and above the net book value has been recognized in the the night out collection has not been made in the accounts of 2010-11. The estimated expenditure of P & L account of the corporation for the current year 2010-11 treating it as profit on sale of asset as per incentive on this Revenue will be about Rs. 3.78 lakh. the Accounting Standards issued by the Institute of Chartered Accountants of India. The said revenue has been utilised for the acquisition of other assets. 19. The Corporation is providing drinking water, face-lift fresheners, blankets etc to the passengers of premium Volvo and Mercedes Benz A/c services. The cost of these passenger amenities to the extent of Further the BMRCL has released Rs.11.00 crore. for construction of Bus Depots/Terminals, out of which Rs.327.50 lakh provided in Volvo Buses has been debited to passenger amenity fund as the expenditure are an amount of Rs.9.12 crore. is charged off to the assets capitalized till the end of this year. incurred is for the welfare of passengers. 29. The Corporation has taken up two projects under the JnNURM scheme of Central Government at Mysore. 20. The Bank balance has been arrived at after reducing the excess drawal of Rs.2.11 lakh in respect of Central The details of which are as follows :- Offices.

21. No dues have remained unpaid as on 31-03-2011 in respect of the Micro, Small and Medium Enterprises.

22. The expenditure incurred towards construction of new toilets has been charged off to the deposit amount realised against the facilities provided to the commuters to the extent of Rs.15.47 lakh.

- 109 - - 110 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 a) Rolling stock:- Progress Progress achived upto Achived and Approved 31-03-11 and Estimate amount in WIP 1 Project Cost 1.Volvo Buses - 30 Sl. cost amount Projects Name cost on 31-03-2011 No. (Rs. In Capitalised 2.Tata Buses - 41 (In lakh) and kept under lakh) under AH AH 310802 310801 3.Leyland Buses-79 150 Buses Rs. 5030.00 lakh (Rs. In lakh) (Rs. In lakh) 1. GOI – 80% 1 Up gradation of 2 Funding pattern 2. GOK -10% Mysore City Bus 1187.00 1597.00 1431.35 6.61 3. KSRTC-10% Station 2 Up gradation of 3 Cost of Buses 1.Volvo Buses - 30 2330.40 1801.00 2353.00 2830.72 40.80 Moffusil Bus Station 2.Tata Buses - 41 1013.39 3 IMTC at Sathagalli 2848.00 3661.00 172.37 2784.72 with Depot 3.Leyland Buses-79 1437.95 Rs. 4781.74 lakh 4 IMTC at 1423.00 1836.00 --- 1390.53 4 Amount Received 1 GOI 2735.00 Kuvempunagara 5 IMTC at 2 GOK (Including VAT) 927.80 Rs. 3662.80 lakh 474.00 600.00 858.81 0.67 R.S.Naidunagara

6 IMTC at Illawala 464.00 601.00 --- 473.41

The corporation has inducted 150 Buses at Mysore City by the end of Feb.2010. Further the Govt of 7 P & TAC at 328.00 368.00 --- 28.02 India has released Rs.2735.00 lakh as against the sanction of Rs.3646.40 lakh leaving the balance of Chamundi Hills Rs.911.40 lakh to be received. Total 8525.00 11016.00 5293.25 4724.76

Further, the details of assets charged against grant capitalized under JnNURM, during the year b) Civil Engineering Works:- 2009-10 and 2010-11, are as under:-

Tender Estimated a) 2009-10 Particulars approved Funding pattern cost cost (Rs. In lakh) 1. GOI 80% of Rs. 8525.00 lakh 2009-10 2010-11 Grand Total Development of 2. GOK 10% of Rs. 8525.00 lakh Sl. Amount Amount Total of Particulars KSRTC KSRTC Total of Transport Rs. 8525.00 Rs. 11016.00 No Charged Charged KSRTC Asset Asset Grant Infrastructure lakh lakh 3. KSRTC 10% of Rs. 8525.00 lakh to Grant to Grant Asset facilities 4 Approved Cost (11016.00- Up gradation of

8525.00) = Rs. 2491.00 lakh 1 City Bus station 1068.30 325.75 0.00 37.32 1068.30 363.07 (Tender Premium) At Mysore

IMTC at 2 Sathagalli Depot 155.13 17.23 0.00 0.00 155.13 17.23 Projectwise financial progress achieved up to 31-03-2011 Up gradation of Mofussil. Bus 3 Station at Mysore(DPR 0.00 0.00 1705.30 1125.42 1705.30 1125.42 Cost added) IMTC at 4 R.S.Naidu Nagar 0.00 0.00 426.60 432.21 426.60 432.21

Total 1223.43 342.98 2131.90 1594.95 3355.33 1937.93

30. The Corporation has received Rs.25.00 Crore. towards Special Development Plan (SDP) Grants, from the Government of Karnataka during the year 2009-10 and 2010-11 respectively. The year wise details of Assets created against the Grant received are as under:-

- 111 - - 112 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 (Rs.in Crore)

Sl.No Year Amount Asset created 0 176899.01

1 2009-10 25.00 9.36 AMOUNT

2 2010-11 25.00 9.51 2010-11 0.52 44.99

APPENDIX - 11 per paise 31. The corporation has submitted DPR to the Ministry of Urban Department(MoUD), Government of Income India, to deploy 25 Buses in the Medium size city of Tumkur in the first phase at an estimated cost of Rs.4.99 Crore. The corporation has requested to provide financial assistance of Rs.4.00 Crore.(80% of the kets 1863.11 162233.58

project cost) in the form of grant. Further the Department of Urban Land Transport (DULT) has released s 0.64 55.42 n 84.62 7368.26 Rs.1.00 Crore. (20% of the project cost, vide Government Order No. DULT/355/EDP/2010-11 s 69.54 6055.63 enue 13.10 1141.13 ULARS in KM. (Rs. in lakh)

Dt.01.03.2011. As against this release the corporation has inducted 10 City type Buses for Tumkur City C/F 2031.53 176899.01 operation, under this scheme.

32. The corporation has submitted DPR to the Ministry of Road Transport and Highways (MoRTH) to evenue - Concessio Travel evenue I NCOME

infuse Information Technology in the Transport sector to improve the Bus services at an estimated cost of :OPERATI REVENUE NG : TRAFFI REVENUE C Rs.8.76 Crore. Further MoRTH has released 1.65 Crore. out of GOI share of Rs.3.30 Crore. as Central per per paise financial assistance during 2010-11, being first installment for implementation of this project. Income 138792.39 1646.75 1. Traffic fromRevenue Sale of Tic

33. The Ministry of Urban Development (MoUD) is working with Global Environment Facility (GEF) to 151506.05 1797.59 Total Traffic Revenue 2031.53 prepare Sustainable Urban Transport Program (SUTP) to reduce GHG emissions in the Urban Transport to lakh rupees) Comparitive figures figures Comparitive sector. Under this scheme the KSRTC will be implementing Innovative Environment System (IES) as well (Correct for 2009-10 1 as Intelligent Transport System (ITS) at Mysore City, covering 500 Buses,105 Bus Stops, 6 Bus Terminals and 45 platforms. The corporation is implementing ITS at Mysore City under World Bank’s GEF-SUTP programme with the financial aid from Government of India (JnNURM and MoUD) and Government of AMOUNT 2010-11

Karnataka. The estimated cost of the project is Rs.27.27 Crore. .23 3590.54 4934.10 58.54Service - Contract 3. Revenue 6.03 525.01 42.51 0.506. Postal Mail Service 0.00 0 0.09 7.67 0.02 1.31 0.30 26.01 51.98 0.62from passenger collected 5. Fines 2.50 218.09 2.14 186.58 0.99 86.28 49.24 4287.98 40.33 3512.20 174.73 15214.84 Exp. 901.41112.04 78491.93 169.20 9756.12 14733.61 paise 34. The Corporation has planned to install 25 Nos of 2 KWP stand alone Solar Power Plants at Bus Stations/ Depots and 100 Nos of 300 WP Solar Power Packs at rural Bus stations. The Central Government – Ministry of New and Renewal Energy (SPV) Group has released Rs.107.50 lakh to the Corporation, being ance ance 69.24 6029.18 50% of the project cost. Further the work of installing Solar Power Plants and Solar Power Packs is almost 5.28 459.79 983.42 11.672. Passenger Luggage Rev & Conductors. & Conductors. 337.92 29424.94 6701.65 79.51 4. R completed.

35. The Corporation during the year 2010-11 has repaid the Capital Loan to the extent of Rs.39.87 Crore. YEAR ENDED 31ST MARCH 2011 ACCOUNT FOR THE AND LOSS PROFIT Officers / EXPENDI TURE A -A TRAFFIC: a) Cost Employee Staff OPERATI NG EXPENSES : OPERATI EXPENSES NG Sd/- Sd/- b) Other Costs Charges c)Vehicle Hired B - REPAIRS AND MAINTENANCE: Dated: 19-05-2011 (S.Padmanabhan) (Gaurav Gupta) per per Exp. paise Place: Bangalore Chief Accounts Officer-FA Managing Director in KM. PARTICULARS in KM. (Rs. in lakh) in KM. PARTIC 0 0.00 3. Fines under MV Act 8.48 0.10 4. Freight (other than Fuel) 2.15 0.03 Equipments and 2. Tools 18.98 0.23 4. Expenses Travel 411.79 4.88 1. Salaries and allowances of Officers 129.93288.90 1.54 3. Electricity Charges 3.43Agencies Outside by 5. Repair 9.92 863.64 477.47 5.67 5. Medical Charges 192.94 2.29281.42 1. Tickets 225.92 3.34 4. Cleaning and Sweeping Charges 2.68 4.60 400.6 32267 382.84 Total Employee Cost (a) 431.10 37538.49 8666.7 CLES VEHI 99.27 PASSENGER ON D. TAXES 5261.93 62.43of Mainanten allowances and 1. Salaries 2963.05 35.15 of Staff allowances and 2. Salaries 41 3991.60 47.36 Charges 6. Other 2952.20 35.03 6. Overtime 7807.52 92.64 EXPENSES: E. WELFARE 11747.19 139.38 Consumption 2. Material 25443.07 of Drivers 301.88 allowances and 3. Salaries 67157.29 796.81 LUBRICANTS AND OIL FUEL, C. 12 3 45 67 8 91 137728.53 1634.14 C/F 1927.22 167816.33 151506.051797.59 rupees) for 2009-10 for 2009-10 (Correct to lakh lakh to (Correct Comparitive Comparitive figures - 113 - - 114 - 010 - 201 010 - 201  Annual Administration Report  2 1  Annual Administration Report  2 1 65.02 99.01 0 17873.20 AMOUNT AMOUNT AMOUNT 2010-11 2010-11 (Rs. lakh) in 0.05 4.26 APPENDIX - 12 aise per p 2387.19 207868.29 Income rd from 6205.26 SD/ - SD/ - ants 111.83 9737.73 ULARS in KM. (Rs. in lakh) ( GAURAV GUPTA ) GUPTA ( GAURAV ) GUPTA ( GAURAV MANAGING DIRECTOR MANAGING DIRECTOR MANAGING REVENUE s s Income 243.78 21227.29 PARTI CULARS I NCOME Total Traffic Revenue B/F 2031.53 1768 NON OPERATI NG REVENUE: 3.06 Net Prior period Adjustments aise Profit and Loss Account Profit Loss and per per p Income -11345.92 -134.62Operating Loss carried down -205.26 - 2009-10 figures for to lakh rupees) Comparitive (Rs. lakh) in Comparitive figures figures Comparitive for 2009-10 (Correct (Correct for 2009-10 2 22872.35 271.38 TotalNon-Operating Revenue 355.61 309 72.21 - 2 SD/ - SD/ - AMOUNT AMOUNT ( S.PADMANABHAN ) ( S.PADMANABHAN ) ( S.PADMANABHAN 8 24.67 2010-11 .00 0.12 AMOUNT 2010-11 1.57 1007.51 3.66 318.81 4.60 400.92 4.27 371.43 0.45 39.54 0.00 0.00 257.64 21.87 1904.18 7779.68 92.30 from 2. Income Subsidies/Gr (Rs. lakh) in 107.19 9334.10 202.37 17621.78 aise Exp. p CHIEF ACCOUNTS OFFICER - FA OFFICER ACCOUNTS CHIEF - FA OFFICER ACCOUNTS CHIEF 2387.19 207868.29 174636.04 2072.02 o 6205.26 4884.68 Profit for By the year brought forwa 64 921.32 s 10.76 936.53 59.03 1531.45 16.91 1472.42 15092.67 179.07 1. Miscellaneou EXPENDI TURE 594.68 40.07 3489.55 PARTI CULARS NET REVENUE APPROPRIATION ACCOUNT FOR THE YEAR ENDED 31st MARCH 2011 ACCOUNT FOR THE APPROPRIATION NET REVENUE for carried forwardyear the to 71.26 6205.26 Profit EXPENDI TURE 1.Net Prior period Adjustments 4. Contribution 4.towards Contribution Funds various III InsuranceParty Risk Fund 2894.87 Net Revenue AppropriationAccount Staff/Officers of ADM 4 Less: Absorption CE&RWS 457. NON OPERATI EXPENDI NG TURE: Less: Amount capitalised in RWS Tot al rativeAdminist Expenses F. ADMI NI STRATI VE EXPENSES G. DEPRECI ATI ON ON VEHI CLES: To Operating Profit carried forward Balance Sheet aise per per Exp. p KM. in KM. PARTICULARS in KM. (Rs. in lakh) in KM. PARTIC 0.00 0.00 2.49 0.033. Provisions 0.2 0.21 0.003. Allowances to Board & Committee members 0 24.80 0.29 Expenses 2. Environmental Date: 19-05-2011 Bangalore Place: Date: 19-05-2011 Bangalore Place: 931.63 11.05 10. Repairs & Maintenance to Fixed Asset 166.28357.98888.85 1.97Expenses 4. Communication 242.06 4.25 Expenses 5. Consultation 301.94 10.556.Maintenance of DepartmentalVehicles 2.87 & Stationery 7. Printing 3.58 8.Rent, andRate Taxes 1 1.58 137.19 4884.68 57.96 To 3149.16 37.36 P.I.F 4047.52 48.02 allowances and Salaries 1. 51.26 4463.68 1234.91 14.65 Assets other on 1. Depreciation 2512.83 29.81 Costs 2. Financial 8676.50 102.95 1715.23 20.35Expenses Office 9. General 19.04 1658.37 6899.39 81.86Total Non-Operating Expenses 79.14 6890.8 16446.94 195.14 12 3 45 67 8 91 4884.68 Profit To forNet the year carried forward t 174636.04 2072.03 137728.53 1634.14 B/F 1927.22 167816.33 151506.051797.59 162851.97 1932.21Total Operating Expenses 2236.79 1947 4884.68 TOTAL 6205.26 4884.68 TOTAL 6205.26 2009-10 rupees) figures for figures (Rs. lakh) in Comparitive for 2009-10 for 2009-10 (Correct to lakh lakh to (Correct

Comparitive Comparitive figures - 115 - - 116 - 010 - 201  Annual Administration Report  2 1 69 4 Clos ing 31.03.2011 Balance as on 3 392.16 7 98303.72 71 (Rs.in Lakh) 0.00 150.85 3.64 2456.69 10.64 1172.85 31 No.12 APPENDIX - 13 Nos . 9 To Total column 0 4647.42 4724.76 00 0.00 413.96 2 1 of 69 On On account Reconciliation SD/ - 11 to another transfer to ( S.PADMANABHAN ) ( S.PADMANABHAN one catogory 63 08-09 2009-10 2010-11 DEDUCTIONS CHIEF ACCOUNTS OFFICER - FA OFFICER ACCOUNTS CHIEF 01 year Value of of Value during the assets sold sold assets year Value of 60 off during the assets w ritten

Total 4&7 Opening Opening Including Balance i.e. Total Col. Nos.Total Col. 59 Total of additions i.e. col. Nos. 5 & 6 & 5 Nos. col. t.to another Additions one ca 56 Assets from On A/C ofOn tr. of On A /C of Purchases 0.00 37.96 0.00 37.96 37.96 0.00 0.00 0.00 0.00 0.00 37.96 1.27 0.00 0.00 0.00 1.27 0.00 0.00 0.00 0.00 0.00 1.27 50 54.99 2.40 0.00 2.40 57.39 0.00 0.00 0.00 0.00 0.00 57.39 10.00 3.28 0.00 3.28 13.28 0.00 0.00 0.00 0.00 0.00 13.28 112.04 7.83330.77 0.00 52.92 7.83 0.00 119.87 52.92 0.38 383.69 0.00 0.00 0.00 0.00 0.00 0.00 0.38 0.00 119.49 0.00 383.69 342.98 0.00 3726.85 3726.85 4069.83 0.00 0.00 0.00 2131.90 2131.90 1937.93 125.98 0.00 0.00 0.00 125.98 0.00 0.00 0.00 0.00 0.00 125.98 3077.18 114.32 0.00 114.32 3191.50 0.00 75.02 0.00 0.00 75.02 3116.48 1218.54 0.00 0.00 0.00 1218.54 0.00 0.00 0.00 114.85 114.85 1103.69 10544.45 5275.66 0.00 5275.66 15820.11 0.00 0.00 0.00 0.00 0.00 15820.11 23461.54 0.00 8638.35 8638.35 32099.89 461.51 0.00 0.00 1418.62 1880.13 30219.76 Opening Opening 01.04.2010 Balance ason DETAILS OF CAPITAL EXPENDITURE FOR THE YEAR 2010-11 EXPENDITURE FOR THE OF CAPITAL DETAILS Number Number Depots of 49 T O T A T O L T 148296.79 35390.72 31221.44 66612.16 214908.95 8319.70 75.02 31859.95 3772.87 44027.54 170881.41 48 +803 46 12 3 4 5 6 7 8 91 12 310101,103 Land 3 3102014 3102035 Buildings (pucca) 3102056 Buildings (SIHS) 3203017 Quarters-Departmental 3203028 Passenger Diesel Bus Chassis 3103019 Passenger Diesel Bus -Bodies 310304 Passenger Diesel Buses-Completed 310305 Staff Cars/Vans Vehicles & Deptl. Tw o Wheelers 1010.50 86919.92 223.00 145.88 10332.42 1164.37 365.73 8213.03 0.00 18856.24 19.12 0.00 19221.97 0.00 10332.42 0.00 0.00 106141.89 8213.03 11342.92 7838.17 0.00 19.12 8436.03 0.00 0.00 1183.49 145.88 0.00 0.00 0.00 10.64 10229.23 0.00 0.00 0.00 8268.37 0.00 0.00 0.00 7838.1 0.00 10229.23 0.00 0.00 1113. 8268.37 0.00 0.00 167.66 0.00 145.88 Date: 19-05-2011 Bangalore Place: 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 20 1920 31050321 310504 Equipments Fire Fighting 22 310505 Equipment Medical 23 310506 Photographic Equipments24 310507 Amenity Equipment 25 310508 Ticket Machines Hand 26 310509 Xerox Fax & machines(Other27 Assets-old) 310510 Electronic Equipments28 310601 Electronic Ticketing machines29 310602 Wooden Furniture 30 310603 Steel Furniture 31 310801 Other Furniture 130.27 & Fittings(Other 32assets) 9.72 310803 buildings jnNNURM 33 37.62 310802 vehicles jnNNURM 34 320201 civil w progress Work in 20.58 orks35 jnNNURM 0.13 310701 Buildings - - in progress36 124.09 341107 2.69 320707+802 Progress Work in vehiclesDomestic 702.22 413.78 CWIP-ITS/IES Progress Work in RWS 167.75 0.00 0.00 0.95 183.36 6119.88 0.00 0.18 26.48 20.58 0.13 3252.30 0.00 0.00 19.13 2.69 0.00 150.85 0.00 6741.84 183.36 392.16 0.00 9.85 0.95 40.31 0.18 26.48 5865.16 154.91 0.00 3252.30 885.58 125.04 0.00 0.00 396.89 0.00 413.96 194.23 0.00 9372.18 0.00 392.16 0.00 0.00 0.00 0.00 5865.16 0.00 0.00 0.00 0.00 0.00 0.00 411.29 0.00 0.00 12607.00 0.00 396.89 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 4647.42 551.80 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.0 0.00 0. 0.00 8638.35 19.13 0.00 0.00 0.00 9.85 40.31 0.00 0.00 0.00 885.58 125.04 57.45 194.23 8638.35 19.1 0.00 3968.65 57.45 494.35 1011 31030612 310401 Volvo Vehicles13 310402 Heavy Mechanical machinery14 310403 Heavy Electrical machinery15 310404 Mechanical Light machinery16 310405 Electrical Light machinery17 310406 Tyre Retreading machinery 18 310407 Heavy Mechanical - Press 310501 Machinery Environmental Hardw Computer are & other eqps. allied 1105.52 330.44 130.06 513.97 2352.80 148.21 164.64 75.04 32.21 0.00 141.97 107.53 61.98 264.22 54.66 0.00 130.06 0.00 0.00 274.09 0.00 164.64 0.00 1235.58 0.00 32.21 107.53 0.00 0.00 495.08 61.98 54.66 0.10 546.18 2460.33 274.09 0.00 210.19 0.00 129.70 0.00 1.09 3.64 538.31 141.97 0.00 4.11 0.00 0.06 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.10 0.00 0.00 0.00 0.00 0.00 0.00 1235.48 0.00 107.50 1.09 0.00 495.08 4.11 0.06 107.50 545.09 0.00 206.08 129.64 430.81 141.97 Sl. Sl. No. A.H.No Particulars - 117 - 80 70 60 50 40 30 20 10 Fleet held (As on the last day)

8000 7405 6967 6759 6914 7000 5950 6000 5384 4944 5000 4278 4346 4410

4000

3000

2000

1000

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200

Schedules (As on the last day)

7500 6697 7000 6458 6206 6500 5737 6000 5478 5500 4984 5000 4615 4094 4500 3899 4050 4000 3500 3000 2500 2000 1500 1000 500

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20 Addition of new vehicles

2000

1660

1500 1371 1263 1190 1046 995 1000 800 685 665 657

500

0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20

Vehicles scrapped

1000

837

800 701 710 660 637 622 640

600 516 521 476

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0709-10 2007-08 2010-11 2008-09 20 Effective kms. operated per day (In lakh)

24 23.09 23.86 22.20 22 20.76 18.92 20 17.51 18 15.92 14.70 15.36 16 14.26 14 12 10 8 6 4 2 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11

Effective kilometers ( In crore)

95 90 84.28 87.08 85 81.04 80 75.98 75 69.04 70 63.92 65 58.10 56.22 60 53.66 55 52.05 50 45 40 35 30 25 20

2001-02 2002-03 2003-04 2004-05 2005-0608-09 2006-07 2009-10 2007-08 2010-11 20 Vehicle utilization (In kms.)

370

367 367 365 365 364 363 362 362 362 360 360

350 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 20 08-09 2009-10 2010-11

Percentage Cancellation of kms.

4.0 3.7 3.5

3.0 2.4

2.0 2.4 1.9

1.0 1.8

1.3

0.9

0.0

2001-02 2002-03 2003-04 2004-05 2005-0608-09 2006-07 2009-10 2007-08 2010-11 20 KMPL (HSD)

6.0 5.25 5.28 5.13 4.88 5.02 5.07 5.02 4.92 4.84 4.85

4.0

2.0

0.0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 20 08-09 2009-10 2010-11

Average age of vehicles (In lakh kms.)

6

5 4.44 4.42 4.41 4.23 4.11 4.17 4.18 3.93 4 3.61 3.66

3

2

1

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200 Load factor ( Percentage)

73.9 72.2 72.8 75 70.7 70.7 70.2 69.5 69.0 68.6 70.8

55

35

15

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200

Break downs

8000 0.14

0.12 7000 0.12

6000 0.09 0.10 0.09 0.08 5000

6065 0.08

4420 0.08

4000 0.06 6986 5252 0.05 6316 4657 0.05 0.06 3000 0.06 5193 0.05 0.04 2000 3762 2539 2604

1000 0.02

0 0.00 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-0808-09 20 2009-10 2010-11

No. of Break down Rate per 10000 kms 10000 15000 20000 25000 30000 35000 5000 1000 1200 1400 1600 200 400 600 800 0 010 020 030 040 050 060 070 080 200 2008-09 2007-08 2006-07 2005-06 2004-05 2003-04 2002-03 2001-02 23085 010 020 030 040 050 060 070 20 2007-08 2006-07 2005-06 2004-05 2003-04 2002-03 2001-02 0.17 904 35 23626 23655 0.18

951 0.16 838 Staff employed Accidents No. ofNo.Accidents 24989 0.17 933 24866 0.18 1122 0.16 Rateper 100000 kms 27255 1125 0.18

27505 1400 0.17 80 091 2010-11 2009-10 08-09

32100 1393 0.15 1257 33299 -02010-11 9-10

1278 0.15 34019 0.14 0.15 0.16 0.17 0.18 0.19 Staff ratio

5.92 6.00 5.82 5.77 5.76

5.83 5.84

5.64 5.33 5.26 5.11 5.41 5.40 5.44 5.05 5.36 5.17 5.08 5.00 4.83 5.17 5.16 5.05 4.99 4.98 4.79 4.78 4.59 4.62 4.64 4.58

4.07 4.00

2001-02 2002-03 2003-04 2004-05 2005-06 2006-07009-10 2007-08 2010-11 2008-09 2

Per on road VehiclesPer Scheduleper vehicle

Effective kms. per employee per day

80 75.5 69.4 70.4 70.1 65.0 69.2 69.3 63.7 61.6 62.2

60

40

20

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20 Traffic revenue (Rs. in crore)

2000 1768.99 1800

1600 1515.06 1429.53 1400 1320.10

1200 1173.99

1000 989.12 798.99 800 749.16 680.63 621.48 600

400

200 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11

Traffic rev. earned per bus held (In Rs.)

8000

7000 6765

5763 5760 5928 6000 5508 5215 4760 5000 4665 4063 4347

4000

3000 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20 Traffic rev. earned per employee per day (In Rs.)

1600

1425 1400 1311 1220 1247 1180 1200 1090

1000 866 876

738 788 800

600 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20

Gross revenue earned (Rs. in crore)

2400

2200 2078.68

2000 1746.36 1800 1639.36 1600 1448.11 1400 1271.80

1200 1085.69

1000 895.46 730.57790.83 800 685.65

600

400

200 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-102007-08 2010-1120 Gross rev. earned per bus held (In Rs.)

8000 7949

6833 7000 6606 6305 5856 6000 5525 4900 4962 5000 4391 4606

4000

3000

2000

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200

Gross rev. earned per employee per day (In Rs.)

1800

1674 1600 1437 1438 1399 1400 1278

1200

982 1196 1000 846

800 915 814

600

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200 Revenue earned from advertisements (Rs. in lakh)

150 137.96135.31 140 130 123.58 120 110 100 92.63 90 72.53 80 70 60.10 60 48.86 50.88 50 46.49 40 34.38 30 20 10

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200

Revenue earned from sale of scrapped vehicles & materials (Rs. in lakh)

2200 2142.83 2002.36 2000

1800 1670.05 1553.36 1600 1488.56

1400

1200 1010.12 903.27915.32 1000 853.97829.01

800

600

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200 Revenue earned from commercial establishments (Rs. in lakh)

1800 1705.421709.191748.49 1779.85

1600 1495.73

1329.46 1400 1266.10 1221.22 1200

1000 861.15

800 650.24

600

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200

Variable cost per kilometer (In paise)

1600 1500 1417.3 1400 1255.8 1257.2 1300 1162.91165.0 1200 1100 1040.2 1000 854.7 900 800 721.2 739.4 700 579.0 600 500 400 300 200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200 Fixed cost per kilometer (In paise)

1000 897.6

800 756.8 689.2 695.8 623.6 627.6 584.6 586.3 601.0 606.1 600

400

200

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0709-10 2007-08 2010-11 2008-09 20

Financial Margin on Gross Revenue (Rs. in crore) 70 65 62.05 57.71 60 55 48.85 50 45 40.54 40 32.74 33.90 35 30 25.87 26.63 26.78 25 20 16.52 15 10 5 0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20 EPKM & CPKM ( In paise) 2600

2100

1600

1100

600

100 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-0808-09 20 2009-10 2010-11 EPKM 1317.3 1361.4 1406.8 1541.3 1698.5 1842.0 1905.9 2022.8 2072.0 2387.2 CPKM 1285.5 1300.4 1360.8 1495.5 1656.6 1792.9 1852.5 1951.6 2014.1 2315.9

Components of Gross revenue during 2010-11

Other rev. 10.2% (Rs.212.34crore) + Rs.0.04crore adj.) Subsidy 4.7%

(Rs.97.38 crore)

Traffic revenue 85.1% (Rs.1768.99 crore) Components of traffic revenue during 2010-11

Rs.73.68 crore (4.16%) Rs.60.56 crore (3.42%) From sale of Rs.1.00 crore (0.06%) passes From C.C Others

Luggage revenue Rs.11.41 crore (0.65%)

Rs.1622.34 crore (91.71%)

From Sale of tickets

DISTRUBUATION OF COST IN PERCENTAGE 2010-11

Others 8.58 Staff 31.12

Depreciation 9.47 Staff

Interest 0.94 Fuel

Tyres & tubes M.V.tax 4.84 Spares

Spares parts 2.50 M.V.tax

Interest

Tyres & tube 382 Depreciation

others

Fuel 38.43 DISTRIBUTION OF COST IN PERCENTAGE FOR 2010-11

Staff 31.12

Staff Others 30.45

Fuel

Others

Fuel 38.43

DISTRIBUTION OF COST IN PAISE FOR 2010-11

Others 701.9 Staff 720.8

Staff

Fuel

Others

Fuel 893.2 DISTRIBUTION OF COST (RS. IN LAKH) FOR 2010-11

Staff 62764.96

Others Staff 61393.39

Fuel

Others

Fuel 77504.67

Profit/M.V.Tax/ Subsidy from Govt (Rs. in crore)

110 100 90 80 70 60 50 40 30 20 10 0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20 profit 16.52 32.74 25.87 26.63 26.78 33.90 40.54 57.71 48.85 62.05

M.V. tax36.91 40.72 53.33 61.64 76.30 90.88 101.26 89.74 83.67 97.56

Subsidy43.13 21.00 10.62 63.53 60.00 52.10 81.81 70.73 77.80 97.38 Medical reimbursement paid to employees (Rs. in lakh)

650 612.00 584.00 600 550 500 467.32 431.50 440.00 450 400 374.05

350 301.22 300 250 230.21

200 157.30 150 112.47 100 50

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200

Number of de-addicted checks & cases detected

35000 32630 54 60

27694 30000 49 50 14026 25000 15658 37 40 22282 13258 21253 30 26 20000 18068 30 32 17 17270

15000 28 20 11248 12 10000 9 10

5000 0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20

No. of checks No. of cases detected Number of De-addicted employees treated

300

251 246 250 232 212

200 180 160 151 149 145 150 134

100 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2008-09 2010-11 200

Number of Buses checked

750000 738494 680402 700000 642424 650000 600000 564122 550000 500000 450000 400000 374989 350000320635325051312628314733 300000 268848 250000 200000 150000 100000 50000

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200 Pilferage amount and penalty collected (Rs. in lakh)

90 80.81 78.41 79.14 80 70.79 70

60 53.32

50 43.55 45.18 44.04 40.85 40 29.39 30

20 12.14 12.42 9.72 10.69 10.25 11.15 7.70 9.35 10 4.46 5.70

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20

Pilferage amt.Penalty

Smoke emission checks

90000 1.60 80719 80000 73282 1.40 1.45 1.23 70000 60925 61101 1.20 60000 53567 5048852169 50488 1.00 49890 5000044944 0.80 40000 0.72 0.65 0.60 30000 0.40 20000 0.52 0.52 0.47 0.27 0.22 0.20 10000 0.28 0 0.00 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20

Number Percentage No. of MVC/MFA cases disposed

3000 2630

2220 2117 2162 2114 1910 2000 1833

1495 1462 1453

1000

0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2010-11 2008-09 200

Compensation paid (In MVC & MFA cases) (Rs.in crore)

50

45 40.07 40

35 31.49 30 25.88 25.73 25 20.01 18.57 20 15.83 15.71 12.94 15 11.40 10

5

0 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2010-11 2008-09 200 Expenditure incurred for infrastructure (Land & Building) (Rs.in crore)

125.61 125

101.37 105

85 80.43

65

42.03 45

23.61 24.08 20.72 25 14.29 17.12 9.88 5 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-0809-10 2008-09 2010-11 20

Cumulative expenditure incurred for infrastructure (Land & Building) (Rs.in crore)

500 442.39 450 400.15 400

350

300 274.71

250 218.35

200 176.32 155.52 138.39 150 114.31 90.70 100 80.82

50 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2010-11 2008-09 200 Value of fixed assets (Rs. in crore)

1435 1360 1285

1210 1 1 7 4 . 6 6 1135 1060 9 8 8 . 7 2 9 5 7 . 7 5

985 9 2 2 . 3 4 910 835 760 7 4 7 . 1 5

685 6 1 8 . 4 2 610

535 5 0 0 . 8 5

460 4 0 0 . 3 1 3 8 2 . 9 1 3 6 6 . 4 5 385 3 4 4 . 6 0

3 0 4 .7 5

310 2 4 9 .6 5

235 1 9 3 .6 8

1 5 1 . 8 9

1 3 2 . 0 0

1 1 5 .7 0

160 9 2 . 2 9

7 6 . 8 1 7 7 . 6 6 7 6 . 5 9

7 4 .5 2 8 0 . 7 2 7 4 . 5 3 6 5 . 8 6 5 9 . 8 1 6 2 . 2 7 5 3 . 9 5 4 0 . 4 4 4 3 . 4 6 3 6 . 9 3 3 8 . 2 6

2 4 . 0 7 3 1 . 1 6 3 0 . 7 7

85 2 2 . 2 5 2 2 . 7 8 2 3 . 5 9 2 4 . 4 3 2 4 . 6 7 2 5 . 0 6 1 4 . 3 6 1 1 . 0 3 10

2001-02 2002-03 2003-04 2004-05 2005-0608-09 2006-07 2009-10 2007-08 2010-11 20

Buses Land BuildingsPME JnNURM

Loan availed (Rs. in crore)

145 127.75 125 117.00

105

79.16 85 75.00 64.83 59.33 65 55.86

45 33.13

25 7.90 5

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200 Value of stores inventory held (Rs.in crore) (As on 31st March)

40

35 31.73

30 27.78 28.36

25 22.32 19.70 20 16.23 14.68 15 10.90 11.32 11.08 10

5 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-089-10 2010-112008-09 200

Net worth (Rs.in crore)

480 450.40 440 400 364.23 360 320 284.58 280 240 183.94 200 160 103.27 120 67.21 80 26.85 40 0 -40 2001-02 2002-03 2003-04 2004-05 2005-06 2006-0708-09 2009-10 2007-08 2010-11 20 -80 -42.16 -78.08 -14.27 Return on capital (Rs.in crore)

90 89.37 81.09 80 73.92

70 65.53 58.57 60 52.57 50 44.94 43.50 39.74 40.03 40

30

20

10 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11

Accumulated loss (Rs.in crore)

100 43.15 50

0

2001-02 2002-03 2003-04 2004-05 2005-06 2006-079-10 2007-08 2010-11 2008-09 200 -50

-18.90 -100 -67.75

-150 -125.46

-200 -166.00 -199.89 -250 -226.67

-253.31 -300 -279.18 -311.92 -350