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August-Sept 2021 SAW CREEK NEWS The official publication of the Saw Creek Estates Community Association August/September 2021 Staffing Shortage Affects There’s a New Chef in Town! Our Community TOP Restaurant by Jessica M. VanDerVliet, Director of Community Relations Manager and Chef, As you may have seen throughout our many avenues of communication, Michael Guerra we are facing a staff shortage in all departments of the Association. This issue by Amelia Battipaglia, is not just significant to our community. We are doing our best to advertise Communications Assistant and promote opportunities to onboard the most qualified employees for our openings, but we have had some difficulties. It’s my pleasure to introduce Saw Two departments that are greatly affected have been the Top of the Creek’s new TOP Restaurant Manager World Restaurant and the Recreation Department. In a normal summer, and Chef, Michael Guerra. I sat down the Recreation Department would employ approximately 30-32 lifeguards. with Michael and had a wonderful con- Currently, we have approximately 22 lifeguards that have limited working versation with him about his experience hour capabilities due to either age limits or secondary jobs. This is the first in the restaurant business and his plans season of lifeguarding for many of the guards you are seeing this year at the for the TOP Restaurant. He is a Saw pools. We are also in constant competition with the surrounding HOA’s and Creek Estates resident himself who is the local waterparks for our employees. excited to bring his personal touch to We have not been able to successfully secure the ratio needed to operate revive the community’s restaurant. our summer day camp program this year, either. Some things that people Michael moved around the country, may not realize are that ALL our Recreation staff undergo a tedious screen- all the while gaining experience in the ing process that includes an FBI Criminal History Clearance, PA Child Abuse restaurant and food industry. His journey started as a child. His parents were History Clearance, PSP Criminal History Clearance, and a drug screening. This Italian pastry chefs. They moved their business from Italy to America where alone takes some time to complete and was especially more daunting this Michael spent most of his childhood in their kitchen. year due to COVID-related delays. Michael says, “Growing up I was always in the kitchen, whether I was work- Our restaurant is currently operating with minimal staff due to this nation- ing in my parent’s shop or even home during the holidays you could find me wide staff shortage. Everywhere you go there is a “Help Wanted” sign. We next to my parents peeling shrimp or preparing the stuffed mushrooms.” want to ensure that we are hiring the most qualified applicants to provide Michael’s work experience started in his parents “mom-and-pop” shops, but the top-notch service our members and their guests deserve. then transitioned into owning his very own pizzeria in New York as a young Thanks to our new Restaurant Manager, Michael Guerra, our General adult. He and his brother ran this business for about six years before they Manager, Elijah Jones, and Kathi Connell, our Board of Directors President, decided to venture off into different routes in life. we have been able to operate until now with very few hiccups. I am happy to Michael decided to leave New York to move to Vermont where he worked announce that we have recently onboarded a few more staff members for in the Equinox Hotel. Here is where he was first introduced to the corporate the restaurant and are looking forward to seeing the new changes Michael side of the restaurant business and learned so much about the culture of the and his staff have in store for this upcoming Fall. business and how all the aspects of the restaurant business work together. In closing, I am just asking that we all have a little patience as we ease After this hotel was sold to another company, Michael decided to take a back into the swing of things. For now, we will continue to have some limited leap across the country and take a job in Arizona where he worked for the operating hours and a few procedures in place to allow everyone the oppor- Miraval Resort. He mentioned that his experience there was special because tunity to use the amenities. Remember, it may seem a little inconvenient at it required a different type of healthier cooking where he learned a lot about times to the residents, but we are doing the best we can to operate with the different types of grains and nutritious foods. staff that we have while providing a safe and enjoyable environment for our Although he enjoyed his time at Miraval, he moved again to go back to members and their guests. working for the Equinox Hotel, but this time in Colorado. Michael mentioned If you know anyone looking for employment and meets our qualifications, that he opened this hotel “from scratch.” He was able to shape it into his own please send them our way! which he really enjoyed. The only issue was that he felt so far from home, so he relocated to Massachusetts to be closer to his family in New York. In the busy city life of Boston, he ran the restaurant in the Colonnade Ho- tel. “It was such a fun, lively city, yet I continued to feel that I was not where I really wanted to be. There’s something about the city life that wasn’t for me,” Michael said. He looked for work elsewhere and happened upon a job in Reno, Nevada on a private golf course. Still, it did not seem like a perfect fit. “A friend in the business wound up calling me and asked if I wanted to come down to Utah and open up another hotel,” Michael explained. He was happy to accept and was able to open the St. Regus in Park City, Utah. He finished out the rest of his time in Utah working at the Montage Hotel which he mentioned was one of his favorite experiences. He spent four years there as the banquet and PERMIT NO. 18 NO. PERMIT restaurant chef. 18661 White Haven PA Haven White Bushkill PA 18324 PA Bushkill e was then offered a job in Panama City, Florida to open a new hotel, H PAID 5728 Decker Road Decker 5728 The Pearl. Although he was enjoying his time in Utah, the experience that Saw Creek Estates Creek Saw was offered to him felt like something he could not pass up. He moved down U.S. POSTAGE U.S. PRSRT STD STD PRSRT (continued on page 8) 2 | August/September 2021 | SAW CREEK NEWS Manager’s Message President’s Message by Elijah Jones, CMCA, AMS, General Manager by Kathi Connell, SCE Board President As some of you may know, I completed my first year at Greetings Saw Creek Neighbors, Saw Creek Estates on June 11, 2021. For me, it was a great I hope you and your family are doing well. While we year as I learned a lot about Pennsylvania, the Poconos still have work ahead of us battling the pandemic, health and Saw Creek. What a beautiful place for many to call care professionals are doing a remarkable job, vaccinating home! From time to time I do get out of the office, and Americans at a healthy clip. The CDC and state of PA have I am still amazed of the beauty that surrounds us all in materially adjusted face mask guidelines and a return to this community. I appreciate each one of you who has gone out of their way normalcy seems closer than ever. to make sure I felt welcome over the past year. Individually and collectively, The Association is still following CDC guidelines for keeping our amenities, you made the transition for this southerner an easy one! common areas, staff, residents, and guests safe and thank you to everyone I did miss seeing all of you at our 2021 Community Day. I made an unex- for your understanding, patience, and support while we follow the pandemic pected trip to South Carolina for a family member who passed away. That trip guidelines as published from the CDC and PA Recreation and Parks. Your Saw conflicted with Community Day. I look forward to experiencing my first one Creek association will remain dedicated to ensuring our community remains now in 2022. I did enjoy seeing some of you at the July 4th BBQ event (which safe and prosperous. was at capacity shortly after the buffet was opened) and look forward to a The economy seems to be gearing up for another Roaring 20’s given all similar event on Labor Day weekend as well! of the pent-up demand. Today, houses in PA as well as in and around our During my first annual review with the Board in June, we agreed to mutually community are selling like toilet paper did last year! terminate my initial two-year contract (with one year remaining) and enter a Many Americans have left higher cost cities for good, and Saw Creek is one new three-year employment contract, which ends in June 2024. The Board of many communities with increased real estate sales and new neighbors. I and I are both pleased with the way we have worked together over the past have been fortunate enough to meet many of you and hope to meet many year, and I am looking forward to a successful future for everyone’s benefit more! If you are one of our new neighbors to Saw Creek, welcome.
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