ANAND Group's Response To

INTERACTIONVOL LXXIV, NOVEMBER 2020

ANAND Group's Response to festive season saw strong demand which appears to be sustaining, post festive season, due to strong sentiment and liquidity from rural and semi urban markets and rise in preference for personal mobility in urban centres. Most segments have shown healthy growth in Editorial October and November months over the same period in 2019. Even M&HCV segment has started recovering fast with the economy and Table of Contents infrastructure sector recovering. Exports demand is also coming back as the markets in US, Europe and Asia are experiencing good recovery. This bodes well for ANAND as we are ramping up our operations in alignment with our customers’ demand and many of our companies have clocked record production numbers in October and November months. Managing Editor COMPANY HIGHLIGHTS Garima Gupta Our Chairperson, Ms. Anjali Singh, was once again nominated for ‘Business Woman of the Year - ETPrime Women Leadership Awards’. 4 Feature Editor She was nominated amongst various outstanding women achievers in Chethan R. Kumar India. Anjali is also actively associated with key Indian industry bodies CORRESPONDENTS like Automotive Component Manufacturers’ Association (ACMA), SNSF HIGHLIGHTS Confederation of Indian Industry (CII) and the Maruti Suzuki and Tata 10 ANAND CY Myutec Automotive Motors Supplier Councils, holding important positions in each of them. Vishal Tomar ANAND is proud of her active contribution in these Associations, helping the Industry navigate through these turbulent times. AWARDS ANAND I-Power Vijay Nikumbh It was a privilege for the ANAND Group to host the first ever 11 Message from the CEO e-Technology Day for its esteemed customer MAHINDRA and Anchemco ANAND / Ansysco ANAND MAHINDRA especially on their 75th anniversary. The event saw Neha Khatri participation from senior MAHINDRA dignitaries like Mr. Vinod Sahay, ANAND E-TECHNOLOGY Executive Vice President & Chief Purchase Officer, Mr. Lalit Verma, Sr. CY Myutec ANAND Dear Team ANAND and friends, DAY FOR MAHINDRA K. Latha Vice President- CDMM, Mr. Raghu Veeraraghavan, Head - Strategic 12 We are back with you through this year-end issue of INTERACTION. Sourcing, Heads of departments and other colleagues from CDMM & Faurecia Clean Mobility I hope that you and all your family members had a rather quiet but Strategic Sourcing at MAHINDRA. It was a very productive and fruitful Bharati Ingale event which saw the active participation from both MAHINDRA and enjoyable festive season and are safe and healthy, coping well with ANAND teams. Gabriel India the pandemic which has had a devastating impact throughout the Jayant Ubhedal world during virtually the entire 2020. While some parts of the world COVER STORY: ANAND GROUP'S Since hand hygiene is now of paramount importance, ANCHEMCO are slowly limping back to normalcy, others including the US, part of ANAND, India’s leading manufacturer and supplier of premium quality RESPONSE TO COVID-19 Haldex India Europe and Northern part of India are experiencing a second strong 14 car care products, introduced ANSANITIZER, which is an advanced Amol Wagh wave of new cases. The silver lining appears to be the success of the hand sanitiser with moisturiser, in June 2020. ANSANITIZER is an advanced stage testing of several of the vaccine candidates being Henkel ANAND India environmentally friendly product, which rapidly inactivates a wide developed and the prospect of approval for their mass usage starting Vivek Tyagi array of potentially harmful micro-organisms, thereby ensuring clean early 2021. LAUNCH OF ANSANITIZER, and sanitised hands. The product is now available to both institutional Joyson ANAND Abhishek and retail customers through multiple channels including prominent ADVANCED HAND SANITIZER Safety Systems The past nine months have been difficult as we battled the COVID-19 18 E-Commerce platforms like Amazon and Flipkart. Jassu Jain pandemic and the resultant lockdowns and other restrictions. At ANAND, the health and safety of our people has always been a top Despite the hospitality industry being severely affected due to MAHLE ANAND Filter Systems priority. ANAND Crisis Management Team (CMT) set up at the group COVID-19, it gives me immense pleasure to share that SUJÁN Ruchi Dhawan Sharma level as well as the CMTs across our companies instituted many continued to receive accolades from some of the most reputable GABRIEL EMBRACES stringent preventive measures and took necessary actions from time MAHLE ANAND Thermal Systems and prestigious publications of the global travel industry. The Travel to time as the situation demanded and have done a commendable TECHNOLOGY Mahima Ken & Leisure IBA 2020 awards nominated SUJÁN as India’s Best Hotel 20 job in managing these tough times. Post the lockdowns getting lifted, Group. SUJÁN was amongst the winners of Vanity Fair’s 2020 Travel all ANAND companies were able to successfully ramp up operations Mando Automotive India Awards, while Condé Nast Traveller UK recognised SUJÁN JAWAI Tamilarasi in alignment with customers’ demand. You can read more about as one of the 9 Best Family Hotels in the World 2020. In addition, Mr. it in the cover story of this issue. I Would like to thank each one of Jaisal Singh has been appointed as Patron of The Conscious Travel SNS Foundation Team ANAND for your rising admirably to the occasion and for your SUJÁN Foundation. Damayanti Bhowmik cooperation, commitment and dedication. In view of the pandemic still 22 raging strong in many parts of the country and the world, we need to Spicer India Being the final edition of 2020, I would like to take this opportunity to Suchita Kadam continue to be vigilant, using masks, maintaining social distancing and wish you all and your loved ones, Merry Christmas and a very ‘Happy keeping ourselves and our surroundings well sanitized and hygienic. New Year’. I do hope that we leave the stresses and disappointments of SUJÁN 2020 behind and that 2021 turns out to be a much safer, healthier and The good news on the business front however is that post the lifting Yusuf Ansari successful year for all of us. of lockdowns, the pace of the economy has been picking up. The Valeo Friction Materials India infrastructure sector with road building, construction and mining is Warm Regards, Arun Kumar Nayak rebounding. Demand for Steel, cement and non-ferrous metals is fast recovering. Growth has come back for Automotive sector, for Design: Divya Thakur Consumer Durables including White Goods, for FMCG sector and

E-Commerce companies. Agriculture sector and rural demand is Production: Corporate Communications Team very buoyant. Hotels and hospitality industry and Airlines and Travel Deepak Chopra industry are still suffering though, which continues to affect our Group Chief Executive Officer Hospitality vertical SUJÁN. On the strength of this recovery in majority ANAND of sectors of the economy, the earlier estimate of 11 to 12 % GDP de- growth for India for FY 2020-21 has now improved to a de-growth of 9 % to 10%. FY 2021-22 appears much more promising with double digit GDP growth being projected, partly due to the lower FY 20-21 base effect.

Talking about the Automotive Industry ; the mainstay for ANAND, there has been almost a V shaped recovery for almost all segments except Medium and Heavy Commercial vehicles (M&HCV) and Three wheelers for passenger transport. The recently concluded COMPANY HIGHLIGHTS

LADAKH

JAMMU in the Spotlight AND KASHMIR ANAND GROUP DONATED TO THE ANAND HIMACHAL ‘CHIEF MINISTER’S COVID-19 PRADESH

PUNJAB RELIEF FUND’ CELEBRATING WOMEN LEADERS WHO UTTARAKHAND HARYANA ARE SCRIPTING THE FUTURE DELHI ETPrime ARUNACHAL PRADESH

SIKKIM Mrs. Anjali Singh, Executive Chairperson, ANAND, was once again nominated for India’s most WOMEN prestigious ‘Business Woman of the Year – ETPrime Women Leadership Award’ for 2020. ETPrime RAJASTHAN ASSAM LEADERSH P UTTAR PRADESH Women Leadership awards celebrate the achievements of women trailblazers in the business world NAGALAND AWARDS 2020 MEGHALAYA and honour the virtues of entrepreneurship, innovation and excellence. These awards also seek to BIHAR MANIPUR inspire millions of women professionals to come forward and wield the baton of leadership. MIZORAM

Mrs. Singh was nominated in the ‘Business Woman of the Year’ category, which recognises a leader TRIPURA JHARKHAND WEST who is making exemplary strides in her career while helping build an ecosystem to learn, grow and MADHYA PRADESH GUJARAT BENGAL connect with. The nomination from amongst several outstanding women achievers in India is a matter of great pride for the ANAND Group and is an inspiration for all its women employees. CHHATTISGARH Over the last few years, Mrs. Anjali Singh has demonstrated strong industry connect ODISHA by being actively associated with various key Indian industry bodies, currently holding important portfolios such as Executive Committee Member of the Automotive Component MAHARASHTRA Manufacturers Association of India (ACMA); Member of the CII International Council and Member of the Governing Body of CII-CSM (VLFM) Initiative; Member of the India Japan Business Leaders Forum (IJBLF); Executive Committee Member of the Maruti Suzuki Suppliers TELANGANA Welfare Association (MSSWA); Member of the Tata Motors Supplier Council. he pandemic has had a far-reaching socio-economic impact well Through these positions, she has been working towards her commitment to establish an inclusive, beyond just the spread of the disease. In this regard, ANAND interactive and sustainable business environment. With virtual meetings becoming the new normal, GOA T ANDHRA Group took some steps to help the people within the communities Mrs. Singh has been driving key agenda in various forums to contribute to the industry as it PRADESH KARNATAKA in which it operate. The Group made corporate donations of more navigates through turbulent times. She is also leading the way as ANAND endeavours to become than INR 5 Crore to support initiatives on relief and containment more technology-savvy in line with the need of the hour. efforts for COVID-19 across India. Through SNS Foundation, its At the recently held ACMA leadership talk on ‘Power of Partnership and Succession Planning’, as CSR arm, it has already donated to different institutions for buying the Chair of the ‘Strategic Partnerships’ Pillar’, she shared her experience on: additional ventilators, personal protective equipment including face masks as well as providing food to daily wage and migrant TAMIL NADU • The relevance of JV Model – its strengths and the challenges; as also how to forge lasting workers across India. ANAND Group donated to the ‘Chief Minister’s KERALA partnerships COVID-19 Relief Fund’ in the states where ANAND has its presence. The company will continue to contribute towards the relief and • How to carefully navigate cultural sensitivities and diversities that are an integral part of managing rehabilitation initiatives until the pandemic is behind us. JVs and TCs She also talked about succession planning as a critical focus area at ANAND to ensure perpetuity and stability of organisation, culture and values. Map not to scale. This map is purely for representational use. for representational Map not to scale. This map is purely She is being looked upon by many women professionals not only as an exemplary woman leader States where ANAND Group made donations but also as a role model who is successfully managing both business and industry relationships.

ACMA: India Taiwan Partnership: Virtual Match Making Expo ACMA Annual Session 2020 CMA recently organised the ‘India Taiwan Partnership: CMA held its 60th Annual Session on 5th September 2020 on Gabriel India, Chakan unit, receives the ISO 27001 certification AVirtual Match Making Expo’ to explore new opportunities for Athe theme of ‘Shaping the New Normal’. Focused discussion partnership with Taiwanese electronics/telematics companies to points included Alternative Fuels, Localisation, CV Growth, EV and abriel India’s, Chakan unit (head office and plant) has been certified with the ISO 27001 – the Recognised & Trusted Information Security source technologies and increase localisation in India. ANAND Group Aatmnirbhar projects. ANAND contributed to the session as a Gold GManagement Standard. The unit started its ISO 27001 journey in July 2019 and received the certification in October 2020. The objective of this showcased a wide portfolio of products in future technology and Sponsor. All the key stakeholders of the Group as well as eminent certification is to avoid breach of legal, statutory, regulatory or contractual obligations related to information security and any security requirements emerging areas like BS-VI, Fuel Efficiency, Safety, Light Weighting and ministers like Shri Nitin Gadkari, Shri Piyush Goyal and Shri Prakash to protect information, information assets along with those mandated by our stakeholders. Gabriel will now have increased reliability and security of EV, in addition to regular products. Javadekar attended the event. systems and information.

4 Interaction November 2020 Interaction November 2020 5 Joyson ANAND Abhishek Safety Systems (JAAI) celebrates its name change Spicer India (SIPL) Manesar plant completes six years without case incidents

n 17th August 2020, all JAAI plants formally celebrated its name change. Activities included unveiling of the new board, cake cutting as well as a IPL completed six years without any lost time case incidents and recordable case incidents. The team recently also celebrated the highest axle Ospecial lunch for all the employees. To make the day memorable, a tree plantation drive was initiated. HR policies for all JAAI plants were finalised Sproduction. and set in motion.

ANAND CY Myutec Automotive (ACYM) digitally launches its Quality Circle Projects for Shop Floor Engineers Engagement with Okinawa CYM digitally launched its Quality Circle projects on 29th June he automotive industry is going through a tectonic shift, with A2020 to inculcate the culture of problem solving among its Shop Faurecia Clean Mobility (FCM) successfully dispatches its Tenvironment consciousness and passenger safety at the core of all Floor Engineers. The projects were reviewed by Mr. Himadri Shekhar first batch of parts to KIA Motors Mando Automotive India donates face masks and PPE Kits innovative practices. ANAND Group actively supports the shifting trend Mukherjee, Vice President, Group Quality, ANAND, and Mr. R.K. Jain, towards Electric Personal Mobility and engaged with Okinawa Scooters COO & Senior Vice President, ACYM. This drive will not only lead to CM’s Bangalore plant joyfully celebrated the successful dispatch of s part of its CSR activities, Mando Automotive India, Chennai, to promote its Electric Scooters at Gabriel India’s Khandsa Plant. It a reduction in COPQ but will also educate the engineers about the Fthe first batch of parts for KIA. A special puja was also performed Adonated around 10,000 N95 face masks and 10,000 PPE Kits received good response from Gabriel India and MAHLE ANAND Filter advantages of a systematic approach to problem solving in creating before the consignment was sent off. across the state of Tamil Nadu. Systems. world-class quality standards.

Spicer India (SIPL) launches the Inclusion and Diversity Movement 1st Batch of MEDHAVI Graduates find employment im Kamsickas, Dana Chairman and CEO, initiated the ‘Inclusion and Diversity Movement’ across DANA Group companies worldwide. SIPL Jemployees supported the initiative by observing an 8-minute 46-second silence across all its plants. The employees assembled in the common n spite of the COVID-19 pandemic 70% graduates have found employment. Employers include companies within ANAND viz. JAAI, MAFS, areas of their respective plants while the Work From Home staff enthusiastically participated with their family members at home. This demonstrates IMando Automotive India, CY Myutec ANAND, SIPL and outside of ANAND at Napino Auto & Electricals Limited, Manesar; John Deere, Dewas etc. that every individual can drive change and stand in solidarity with global movements. The above image is of graduates working at Napino.

6 Interaction November 2020 Interaction November 2020 7 COMPANY HIGHLIGHTS COMPANY HIGHLIGHTS

ENVIRONMENT DAY CELEBRATIONS AT ANAND GROUP COMPANIES NAND Group companies such as ANAND ACY Myutec Automotive, CY Myutec ANAND, Ansysco ANAND, Anchemco ANAND, Haldex India, MAHLE ANAND Filter Systems and Spicer India celebrated World Environment Day on 5th June 2020 in their respective plants. The celebrations were held to create awareness as well as to encourage employees to protect and Spicer India (SIPL) Satara conducts the Jishuken Workshop The Hyundai Motor India Limited VD team visits CY Myutec conserve our environment. Several activities like tree ANAND plantation drives, essay writing competitions, poster picer India, Satara plant, conducted the Jishuken Workshop which competitions, nature photography competitions Swas hosted by the SIPL Environment, Health and Safety (EHS) team epresentatives of the Hyundai Motor India Limited (HMIL) VD team were conducted. This year World Environment Day along with the Satara plant head. The workshop focused on six themes: Rvisited CY Myutec, to check the status of its monsoon preparedness took on a special significance in the light of the Elimination of Utility Knives, Adequate Cut Level Gloves, Hammer and contingency plan, if required. Mr. Saravanakumar, HMIL, addressed COVID-19 pandemic. Employees wholeheartedly Utilisation, Conservative Care (CC) Process Implementation, On the the CY Myutec ANAND team, highlighting the importance of safety took a pledge to 'celebrate biodiversity', the theme job training sheet implementation and proper hand placement placards awareness. This was followed by a full factory internal and external of World Environment 2020 — a concern that is posted at workstations. inspection. The HMIL team appreciated the safety protocols being both urgent and existential. followed as well as suggested a few areas for improvement.

ANAND GROUP COMPANIES CELEBRATE INDEPENDENCE DAY n 15th August 2020, employees across all ANAND Group companies, including OAnchemco ANAND, Ansysco ANAND, MAHLE ANAND Filter Systems, MAHLE ANAND Thermal Systems, Spicer India, Haldex India, ANAND I-Power and Faurecia Spicer India (SIPL) Jodalli Plant – Toyota Tundra Dispatch Clean Mobility, enthusiastically celebrated Independence Day.

IPL Jodalli successfully dispatched the first batch of prototype parts for Toyota Tundra. The biggest program for SIPL Jodalli in 2020 has been the Flag hoisting ceremonies were held and the national anthem sung. However, due SToyota Tundra 18PL. For the plant it proved to be very challenging, taking into consideration the COVID-19 lockdown, and having to fulfil the task to the COVID-19 pandemic, only a few OEs and staff were present. All the safety of developing all the seven child parts within a short span of four months. precautions were followed and there were strict restrictions on employee gatherings. The security guards’ parade and flag hoisting took place while maintaining the social distancing, mask-wearing and sanitization protocols.

CELEBRATING GANESH CHATURTHI IN THE TIMES OF COVID-19

picer India’s Chakan plant, MATS and SHaldex observed Ganesh Chaturthi with great enthusiasm across all locations by carefully following social-distancing norms and other safety measures. Celebrations included transmitting the Ganesh Sthapna live to Microsoft teams for the benefit of online users who were unable to attend the event. In spite of the precautions, employees joyfully participated in the festivities.

8 Interaction November 2020 Interaction November 2020 9 SNS FOUNDATION HIGHLIGHTS AWARDS & RECOGNITION SNS Foundation Highlights AWARDS AT ANAND

POSHAN Maah Celebrations

NSF celebrated the 3rd Rashtriya POSHAN Maah (National Nutrition Month) during September 2020 across all its locations by organising Sexhibitions and talks on the importance of eating nutritious meals, particularly immunity booster foods to fight the COVID-19 infection. This annual national event, sponsored by the Ministry of Women and Child Development, addresses malnutrition amongst young children and women, thus ensuring health and nutrition for everyone.

Eighth Edition of CII National 3M Competition 18 September 2020 Winner Category: MUDA Kaizen

MAHLE ANAND Thermal Systems Private Limited

Gabriel India, Dewas and Chakan MAHLE ANAND Thermal Systems, Noida MAHLE ANAND Thermal Systems secured 3rd plants, finished 2nd and 2nd runner-up plant won the first prize in the 17th Quality place in the TPM (Total Productive Maintenance) respectively, among 52 teams at the 15th Circle Competition organised by ACMA in Club of India and CII’s 8th 3M Competition. It Western Region Quality Circle Competition August 2020. Around 63 teams from the received the award under the MUDA Kaizen organised virtually for the first time by industry participated in the first ever online category, which is one of the pillars of 3M. ACMA. Both qualified for the nationals. competition.

MAHLE ANAND Thermal Systems (MATS) supports alumni trained at a tailoring centre, Talegaon Plantation Initiatives at the Upcoming Model Village Rohile, Nashik he COVID-19 lockdown in April 2020 seriously affected existing Tsources of livelihood. In order to meet their basic needs, a few aking advantage of the recent monsoon season, residents of Village alumni of the tailoring centre supported by MATS in Talegaon moved TRohile focused their engeries on increasing the village’s green cover to the stitching of cloth face masks. This initiative was further boosted by planting thousands of seeds and saplings across 2.5 acres of land Congratulations when it received its first order of 1000 face masks from the Talegaon donated by the Department of Forests. Additionally, mango, golden on your Graduation Municipal Corporation. Since June 2020, ANAND Group companies duranta, black ficus, golden ficus saplings were planted to beautify the Mahle Anand Thermal Systems Pvt Ltd including GIL, SIPL as well as some private vendors have placed orders village. This endeavour received support from local government and to help the women in their enterprise. SNSF members. Year 2019-2020 Best wishes for ‘ ’ing Journey Towards Zero Defect

Gabriel India, Chakan plant, received Toyota India presented Joyson ANAND MAHLE ANAND Thermal Systems, Pune the prestigious Zero PPM, Best Quality Abhishek Safety Systems (JAAI) with the plant was awarded the ‘AMaZe’ (Accelerated Certificate from Toyota India for 2019. Best Quality and Delivery Award for Zero Move towards Zero-defects) Certification by This award is given in recognition of the Defect Supplies to Toyota in 2019, a CUMMINS. The programme was launched outstanding performance of achieving testament to JAAI’s quality improvement in July 2019 to drive quality culture and four Zero Defect Supplies during 2019. journey and commitment to zero defect. projects were successfully completed in 2020.

DocuSign Envelope ID: E925B4EC-ECF0-41FE-AD2B-A7B4B2137AFB

General Motors Company 30001 Van Dyke Avenue Warren, MI 48083 www.gm.com

July 20, 2020

Mr. Se Joon Oh & MR.PANNEER SELVAM Dear Supplier, MANDO AUTOMOTIVE INDIA PRIVATE LIMITED S1A & S5, SIPCOT INDUSTRIAL PARK I would like to congratulate you on your outstanding performance in 2019! You are receiving CHENNAI, TN, 602105 this letter because your manufacturing location(s) is being recognized for meeting the criteria for our GM Supplier Quality Excellence Award for the 2019 calendar year. This is the eighth year our Global Supplier Quality & Development organization has recognized suppliers who Subject: Q1 Award have demonstrated consistent quality performance throughout the year.

Self-Help Groups (SHGs) at Upcoming Model Village Dear Mr. Se Joon Oh & MR.PANNEER SELVAM: This special award recognition is given to specific top performing supplier manufacturing locations. Suppliers who receive this award recognition have met or exceeded a very stringent We are pleased to inform you that MANDO AUTOMOTIVE INDIA PRIVATE LIMITED, set of quality performance criteria and have achieved the cross-functional support of the entire CHENNAI, location code, HE4JA, has met the requirements of Q1 effective July 20, 2020. GM organization. General Motors’ mission is to design, build and sell the world’s best vehicles with the highest With schools closed community classes are the new Chalkewadi receive loans from UMED-MSRLM To acknowledge this achievement, you will receive a Q1 plaque and flag, which we hope you levels of quality and safety on the road. Achieving this mission depends largely on the quality will proudly display as a symbol of your accomplishment and dedication to quality. of the parts you produce day in and day out. We know that maintaining a focus on the details to deliver defect-free product to our assembly plants consistently is not an easy task, so much We congratulate MANDO AUTOMOTIVE INDIA PRIVATE LIMITED, CHENNAI, for this that only a fraction of our suppliers has earned this prestigious recognition. You are a critical achievement and look forward to seeing the results of your efforts in the quality of the vehicles part of the team who helps ensure the customer is delighted with their product purchase and classrooms: with no walls and no roofs we produce. we want to recognize and thank you for that. (Maharashtra State Rural Livelihoods Mission) Please accept this letter as an official notification of your award status. Due to the Please extend our congratulations and appreciation to your employees, whose hard work was unprecedented events with COVID-19, we had to make a tough decision on how we normally critical in enabling the CHENNAI facility to achieve Q1. We ask that you reinforce to all award plaques. This year we will distribute a special recognition certificate in place of an award employees that Q1 is not the end of the road, but the first step toward continuous improvement plaque. We are still working out the details around the delivery of the certificates and in the quality of our products. recognitions. Your GM SQEs will contact your manufacturing location directly once the details are finalized. Please be patient with us as we navigate through these circumstances. Sincerely, Again, congratulations on an exceptional team effort that helped your facility to win this

ith the lengthy closure of schools and the digital divide making o promote the economic development of women, 7 SHGs with a award. Thank you for all you do and your support during these unprecedented times.

Warm regards,

Richard Demuynck online education inaccessible to many students, SNSF has ______total membership of 70 women were formed between September Richard Demuynck, W Thomas Manoj Linda Cai T STA Regional Director Purchasing Director Executive Director, Global Supplier Quality & Development resorted to COMMUNITY TEACHING to minimise the loss of learning. and December 2019. Guided by the SNSF team, the groups With due permission from panchayats and local administration, SNSF successfully put into practice the training they received from UMED- Mando Automotive India was awarded MAHLE ANAND Thermal Systems, Pune plant; Mando Automotive India, Chennai plant, and Henkel ANAND teachers and volunteers hold classes in open or largish closed spaces MSRLM. In October 2020, each group was awarded a loan of 1 lakh to Q1 Quality status by Ford India. To India, Gurugram and Chennai plants, received the ‘General Motors Supplier the Quality Excellence Award Revision Date: February 2019 so that children continue their education. This approach is supported start micro-enterprises in several areas including poultry and dairy, by acknowledge Mando Automotive India’s 2019’ for outstanding performance in 2019 by meeting or exceeding stringent set of quality performance dedication to quality, a Q1 plaque and by parents and associated communities. criteria and achieving cross-functional support of GM. the end of the financial year 2020-21. flag were also presented.

10 Interaction November 2020 Interaction November 2020 11 ANAND E-TECHNOLOGY ANAND E-TECHNOLOGY DAY DAY FOR MAHINDRA FOR MAHINDRA

ANAND

Mr. Vinod Sahay Mr. Velusamy Mr. Lalit Verma Mr. Raghu Mr. Deepak Chopra -TECHNOLOGY DAY Veeraraghavan FOR MAHINDRA Mr. Mahendra K Goyal Mr. Manoj Kolhatkar Mr. Sunil Kaul Mr. Jagdish Kumar

THE ANAND GROUP ORGANISED ITS FIRST EVER E-TECHNOLOGY DAY FOR ITS ESTEEMED CUSTOMER MAHINDRA ON 9TH OCTOBER 2020. IT WAS A PRIVILEGE FOR THE ANAND GROUP TO HOST THE E-TECHNOLOGY DAY FOR MAHINDRA ON ITS 75TH ANNIVERSARY.

The event was attended by Mr. Vinod Sahay, Executive Vice the need to achieve the same. He also emphasised on the President & Chief Purchase Officer, Mahindra; Mr. Lalit Verma, need to further strengthen the relationship consolidated over Sr. Vice President & Chief CDMM, Mahindra; Mr. Raghu time. Veeraraghavan, Head, Strategic Sourcing Unit, Mahindra; HODs and team members from Mahindra's Component Finally, Mr. Deepak Chopra thanked the Mahindra leadership Development and Materials Management (CDMM) Department while emphasising on the five decade-long relationship with & Strategic Sourcing Unit (SSU). The ANAND Group was Mahindra. He also reiterated the ANAND Group’s aspiration represented by Mr. Deepak Chopra, CEO, ANAND; ANAND to achieve 1000 Cr INR business with Mahindra. Executive Committee members: Mr. Mahendra Goyal, Mr. Post inauguration, key management representatives from Manoj Kolhatkar, Mr. Sunil Kaul and Mr. Jagdish Kumar; both companies participated in a ‘Management Review respective senior management along with engineering and Session’, where the ANAND Business Overview was marketing teams from 14 Group companies; and other senior presented by respective ANAND Group companies and ANAND representatives. focused discussions were held on the technology offerings.

The event was inaugurated with a video of the lamp lighting Technology sessions were conducted by respective Group ceremony. companies in three areas: Chassis/ Drivetrain/Transmission; Mr. Manoj Kolhatkar welcomed the Mahindra team and Cabin Cooling, Engines & Peripherals; and Body/Trims. thanked them on behalf of the ANAND Group for giving them The event was able to achieve its objectives with the active the opportunity to conduct this event. participation from both companies. The overall interaction It was followed by an address by Mr. Vinod Sahay, who was encouraging, which further strengthened the long- thanked ANAND Group leadership for conducting the event. standing association as well as established the roadmap for He spoke on the business target set by earlier leadership and a promising future.

MR. VINOD SAHAY MR. DEEPAK CHOPRA Executive Vice President and Group Chief Executive Officer Chief Purchase Officer

“The e-Technology Day reaffirms the strong relationship “I would like to thank the Mahindra leadership between the companies and provides a platform for attending the e-Technology Day and further to explore new avenues. The expectation from the strengthening our five decade-long relationship. ANAND Group is to focus on innovative solutions that The ANAND Group is committed in its endeavour to can be quickly adopted and implemented, along with achieve 1000 Cr. INR business with Mahindra and simplification and reengineering of current products to will explore opportunities arising from tractors, safety optimise cost without reducing the value for Mahindra” systems and our other innovative offerings”

12 Interaction November 2020 Interaction November 2020 13 ANAND GROUP'S RESPONSE TO COVID-19

Innovative means adopted by Group ANAND Group's Response to Companies for Employees Safety:

All the ANAND Group Companies adopted several measures to ensure the health and safety of their employees, contractors, partners and customers. Some of those initiatives are listed below.

Mando Automotive India: Recently organised a grocery store for its employees’ convenience to buy fresh vegetables and grocery items due to the revised change in shift timings.

The Socio-Economic Impact CY Myutec ANAND: Food at the canteen is served on banana leaves daily to increase immunity. Banana leaves contain large amounts of polyphenols and natural antioxidants. When food is served on it, the food absorbs the COVID-19, the pandemic which struck havoc across the globe in early 2020, nutritional benefits. has also had a far-reaching socio-economic impact in India The pandemic and the subsequent lockdown have been a wake-up call for everyone and Herbal water is given twice daily as per the following schedule: have brought out varied facets of individual personalities, be it resilience, discipline, humility, hygiene consciousness, or respect for one another and Monday Tuesday Wednesday Thursday Friday Saturday the environment. Mukia Drumstick Coriander Cardiospermum & Solanum Kabasura scabrella leaf & Ginger Kudineer onion pepper mixed

Every weekend 1 kilo of fruit is given to all employees to increase immunity

Faurecia Clean Mobility: Immunity booster, Kabasura Kudineer comprising 15 herbal ingredients, distributed among employees. This is a traditional preparation used for various viral infections, fever, cough and difficulty in breathing. Employee Health and Safety Kabasura Kudineer provides immunity for most respiratory problems.

At the ANAND Group, the health and safety of employees have always been a priority and the ANAND Crisis Management Team and Crisis Management Teams (CMTs) across all Group companies have done a commendable job in managing the tough times and taking necessary actions as and when required.

Impact on Automobile Sector The initial impact of the outbreak was severe on the auto industry, which was already reeling under the effect of a protracted downturn. With concerted efforts from the Indian Government, various institutions, organisations as well as responsible behaviour from individuals, the pandemic was slowly contained by July-August 2020, with higher recovery rates and one of the Walkaways clearly demarcate the 6-foot distance norm lowest fatality rates in the world. The pace of the economy has also slowly started picking up with improving market sentiment, pickup in rail freight, power consumption and tax collections. The government’s push for self- reliance through ‘Atmanirbhar Bharat’ also helped in driving manufacturing activity. All these factors reflected in positive trends for the auto industry. Recording body temperature of each employee as he/she enters the Driven by the growing demand for personal mobility, the sales numbers for premises August and September 2020 have hinted at a revival of the auto sector. The trend is expected to continue in the coming months of the festive season.

Pre-Unlock Preparation Post the unlock, the ANAND Group companies were able to successfully ramp up operations in alignment with customers’ demands. All the companies underwent extensive pre-unlock preparations for the smooth reopening of plants and offices. Stringent preventive and precautionary measures were put in place according to the lines of the Government of India’s guidelines. Internal committees were formed to monitor adherence to the guidelines and ensure compliance. Office cleaning personnel in full PPE kit Distance seating arrangements at office canteens

14 Interaction November 2020 Interaction November 2020 15 Key Measures undertaken by ANAND GROUP'S the ANAND Group Companies: RESPONSE TO COVID-19

Posters displayed at premises to promote Do’s and Don’ts given to employees on the safety measures with respect to COVID-19 shop floor to create awareness Employees are encouraged to sanitize hands with sanitizers placed in the office premises at different locations, and to wash hands with soap frequently

Wearing of face masks has been made compulsory and are being issued to all employees twice a day – while entering the Focus more on technology and premises and after lunch. Face shields have promoting online meetings All activities in factory and office premises are been issued to operating engineers carried out with proper social distancing norms

Office canteens are sanitized at regular intervals Visitor management system to capture and a pre-plated service of food implemented to records such as temperature, Arogya Setu avoid queues. Distant seating arrangements are status, health status and the person whom Body temperature of each employee is in place for eating in the canteens he/she is supposed to meet recorded before he/she enters the company

Disinfecting surfaces (desks, tables, floors) Pre-approved hospital and doctor Personal hygiene kits which consist of mask, and objects (telephones, keyboards) consultation services in case of emergency sanitizer bottle distributed to all employees regularly

Daily monitoring of Employee Health Status via Biometric attendance for employees Google form and monitoring over the phone Closed bins are kept at various places in the stopped to prevent the spread of COVID-19 of those who have marked themselves unwell. plants for the hygienic disposal of face masks Supporting employees & families reporting sick

Floor spaces have markers to ensure that social distancing is Daily checking of oxygen levels Checkpoints to monitor the health status of employees and visitors Vehicle being disinfected at the gate maintained

Wearing of face masks is compulsory at all times All activities follow social distancing norms Precautionary measures are maintained at all times Social distance of 6 feet during stand up meetings

16 Interaction November 2020 Interaction November 2020 17 LAUNCH OF ANSANITIZER, LAUNCH OF ANSANITIZER, ADVANCED HAND SANITIZER ADVANCED HAND SANITIZER

FEATURES OF ANSANITIZER

THE MOST TRUSTED BRAND IN THE The ongoing global pandemic has brought out INDIAN AUTOMOTIVE INDUSTRY INTRODUCES ECO Friendly the importance of maintaining hand hygiene among the masses. ANCHEMCO addresses this market need by offering a high-quality Germ Protection Environmentally Friendly Kills potentially harmful The product is formulated with hand hygiene product – ANSANITIZER. It microorganisms on your no harmful chemicals. Recycled is manufactured as per WHO formulation hands bottles are used for sanitizer packaging guidelines, using high purity Alcohol. I can assure you that ANSANITIZER is a superior product which guarantees effective cleaning of hands leading to complete protection against germs.

ADVANCED HAND SANITIZER WITH MOISTURIZER Mr. Jaisal Singh Director, ANAND Supervisory Board Hand Moisturizing Pure Active Ingredient Co-owner, ANCHEMCO ANAND Quickly evaporates, restores Indian Pharmacopoeia (I.P.) NCHEMCO ANAND, India’s leading manufacturer and Pradesh. It uses high purity alcohol (99.9% purity), resulting in a moisture, leaves no residue, Grade Iso Propyl Alcohol / Ethyl Asupplier of premium quality car care products including car air superior product which guarantees the highest level of protection no irritation on your hands Alcohol used conditioning, disinfectants and other automotive chemical-based against germs. Its unique moisturizing formula helps retain moisture, consumables, entered the hand hygiene market in June 2020, by leaving hands soft and supple. introducing ANSANITIZER, ADVANCED HAND SANITIZER WITH MOISTURIZER. The product is available in 500 ml, 1 litre and 5 litre bottles, both in Liquid and Gel variants with Alcohol and Lemon Fragrance, ANSANITIZER is an environmentally friendly Hand Sanitizer with respectively. The product will be available to both institutional and HIGHEST QUALITY STANDARDS Moisturizer that rapidly and effectively improves hand hygiene, by retail customers through multiple channels across major retailers, inactivating a wide array of potentially harmful microorganisms. It is medical distributors, and prominent E-Commerce platforms like manufactured at the ANCHEMCO factory in Parwanoo, Himachal Amazon and Flipkart.

GC With increased awareness on the importance of hand Complies with Product covered Product Raw materials Each batch of hygiene post COVID-19, there WHO hand under CDSCO manufactured as per checked through Gas inactive ingredients has been a growing need for rub formulation Composition GMP Standards Chromatography for are tested in guidelines purity approved labs getting instant and on-the-go protection against germs. I am incredibly proud to offer ANSANITIZER, a medical- grade hand sanitizer that is manufactured by following ANCHEMCO LAUNCHES ANSANITIZER, ADVANCED HAND SANITIZER the highest levels of quality TO HELP FIGHT AGAINST THE COVID-19 VIRUS standards. ANSANITIZER PRODUCTS AVAILABLE AT comes with the promise of offering consumers any time and anywhere protection against life-threatening microorganisms.

Mrs. Anjali Singh Executive Chairperson, ANAND Co-owner, ANCHEMCO ANAND

www.anandgroupindia.com/ansanitizer/

18 Interaction November 2020 Interaction November 2020 19 GABRIEL EMBRACES TECHNOLOGY Gabriel conducted its first ever Annual e-Town Hall event: ‘Communication from Leadership’ on 9th Sep 2020. The e-Town Hall focused on various aspects of business & technology and Cost Reduction drive (CORE 90) initiatives. The e-Town Hall was conducted through Microsoft Teams via LIVE telecast, keeping social distancing norms in mind. All the staff and operating engineers across locations joined the e-Town Hall via respective laptops/mobiles.

The Gabriel leadership team addressed employees and answered the questions which the employees shared in advance through – ‘Questions, Embraces Technology Which Matter The Most’.

abriel India, the flagship company of the ANAND Group, has always The COVID-19 global pandemic and subsequent lockdown presented Gbeen at the forefront of adapting to the growing use of technology in Gabriel India with an opportunity to go digital and conduct some of its various activities. annual events online.

Gabriel conducted its 9th Large Scale Interactive Process (LSIP) online on 31st July 2020

The annual goal-setting process was successfully conducted through Microsoft teams. The e-LSIP brought together about 150 employees from the mid-managerial level and above from all the locations. The common objective was to work towards exceeding customer expectations and reaching new milestones as ‘One Gabriel, One Team’. An inspirational video message expressing the expectations of Mrs. Anjali Singh, Executive Chairperson, Gabriel India, set the e-LSIP rolling. The voices of customers were also shared to give a 360-degree perspective of business. SBU Heads and Functional Heads presented their focus areas for FY 2020-21. The e-LSIP was able to effectively capture internal customer expectations and bring in the alignment with Functional Heads. The day concluded with awards being distributed to plants that go the extra mile to make a difference.

The annual Gabriel Vendor Meet was conducted online for the first time on the theme of ‘Succeeding Together in The New Normal’.

A total of 320 individuals (i.e. vendor partners and Gabriel team members) across locations registered for the e-Vendor Meet. The vendors were encouraged to share their views and stories with the audience on this platform. Mr. Giridhar Sanganeria of M/s. Sangkaj Engineering shared his thoughts on ‘Managing Operations in Challenging Times’ and Mr. Dipen Patel of M/s. Cast & Alloys expressed his belief in ‘Opportunities in New Normal’.

The Vendor Meet concluded with the recognition of best performing vendors in various categories.

All the annual events were successfully conducted online with the enthusiastic and active participation from all stakeholders – employees, shareholders, vendors and top management. This once again reiterates Gabriel’s commitment and ability to quickly adapt to the growing use of technology and to be the trendsetter for others to emulate.

The 58th Annual General Meeting of Gabriel India The e-voting facility was available to shareholders Limited was conducted on 7th August 2020 at during the e-AGM, which was effectively utilised. 2.30 p.m. IST through an online platform (e-AGM). Registered speakers addressed the meeting and sought clarifications on the Company’s accounts Mrs. Anjali Singh, Executive Chairperson, Gabriel and businesses. India, chaired the first ever e-AGM, which was Reducing Carbon Footprints conducted in compliance with circulars issued The reappointment of Mrs. Anjali Singh as Director by the Ministry of Corporate Affairs due to the on the board, the appointment of Ms. Matangi COVID-19 pandemic. The Annual Report was Gowrishankar as Non-Executive Independent e-Vendor e-Town Virtual Plant Virtual dispatched through electronic means to all Director and dividends were some of the e-LSIP shareholders. It was heartening to see that the resolutions successfully passed electronically. Meet Hall MOR's Trainings requisite quorum, including all the directors of the + + + + = 640 Company, was present on the online platform for Considering that it was the first ever online AGM, it 36.34 77.5 48.5 4.9 36.4 (kgCo2e) the e-AGM. Mrs. Anjali Singh delivered her speech was conducted successfully in a flawless manner which was followed a by presentation from Mr. and by fully complying with all the statutory Manoj Kolhatkar, Managing Director, Gabriel India. guidelines

20 Interaction November 2020 Interaction November 2020 21 Best FamilyHotelsintheWorld' 2020. Condé NastTraveller UKwentontorecognise SUJÁNJAWAI asoneofthe'9 all hotelsaround theworld. Small' &'BestRomantic'hotelsinIndiaandwere alsoplacedinthetop1%of SUJÁN alsowontwo2020Tripadvisor Travellers ChoiceAwards boththe'Best those whoneeditmost. inspire amore meaningful,intentionalwayofexploringtheworld-givingbackto Foundation, establishedtoreinforce thepositiveimpactof the travel industry and Mr. JaisalSinghwasbeenappointedPatron ofTheConsciousTravel conservation. the TheVanity Fair'Changing Your MindAwards' 2020fortheirdedicationto At thebeginningofyearMr. Jaisal&Mrs.AnjaliSinghwere winnersof prestigious publicationsoftheglobaltravelmedia. receive glowingcoverage&accoladesfrom someofthemostreputable and Despite theunprecedented SUJÁNhelditsownandcontinuedto downturn severely disruptedandthehospitalityindustrywasamongstworsttosuffer. In ayeardominatedbytheeffects oftheCOVID-19pandemic,globaltravelwas 22 Interaction November2020 T H E N

EXPERT SPEAK COVER STORY G E W A T A M

B O E C D R - O

I C T E U D H I S N S A H S R T N

T R TA P G E Y R I I

Y N I W A V N C G A E M AT

A T E U E K K T

I E

Tourism O N W A I O D N E O U pandemic world?We spoke to thebestofandthey B

S L H What’s thebigideathat cankickstart tourism inapost- S L N E I O N Reboot D S in E E how CA

S shared sometransformative thoughtswithus S T U O O S U

T R E

E T N R T E i A T ndiA post-covid 28 travel n wE M E A N I N Q R G ? O U F O I U E L T T

A V A I B Y S O N D

F E

L F T MA L D O A S V O H U T N E

Y R B O N E

N D

E T D

T S E A O Y

U D M O U

R S I I T P R

P N L E A E 3 I Y C D G S 2 S

I E A M L

05-2F A MI LY 9 B 4 -F

E O C Aman across allkey tourism verticals. Letthemlay therules. agents, restaurants, tour operators andtourist transporters the complete value chain ofIndiantourism hotels, travel IATO, ICPB, IHHA, ITTA, TAAI, TAFI. Together theyrepresent ofIndia—ADTOI, industry hospitality ATOAI, FHRAI, HAI, associations representing thecomplete tourism, travel and a strategic&federation thinktank ofallthenational is awell-intended organisation, theapex platform, policy (Federation ofAssociationsinIndianTourism &Hospitality) you? Justaskthetradeto lay pro-growth policies. FAITH continuity inthestudiesto preach veteran teachers, can thatthisisn’thearts true. You can’t have alearnerwithlittle the pulseandholdssolutions, theyshouldknow intheir o R-T n S

d N E é T E

N EEm NS

a F s _2631. t

A T r a M v R e l l a e ind I r

L N M

a Y n

a H a 94 y

2 h 0 2 ath 0 OTEl o l i T Priya Paul tourism inIndiatrulywonderful. and safety continues beyond andmakes thepandemic travellers complain about. Ihopethatafocus onhygiene secure andhygienic always. Thisissomethingthat how we canmake ourjourneyanddestinationssafe, lack ofsafety isnotinourhands. Butwe could lookat or intimidating. Unfortunately, thispandemic-related in India. Travelling shouldbeeasyandnotoverwhelming happily andsecure iswhatIthinkwilltransform tourism d

S y l t Pa a f l c t w a a t a i h – o u o h T J v l o t e T k b m l s I i t

e w a e d l u e e o r t t a N n e l k h s h o i w y m h S n h , e m n journey isequally important. Theideaoftravelling ravelling isnotjustaboutthedestination, the n o o a c n s y e s

y e e u

S a o

t l R e i s g n h a e a

p s e p t i s

d s t

s t n c I t

h s t , e i w t r g e e h r i f , D

o e

n B e u i

v d p t s s i a k H k i r l l r o a l a i s l l i u h e , c v

n g r O - l l v

r l

g A s e

t u u s a d w , a , n e e k d t t R

t ’

s b n s

i r s s a l w O s e i n o s

a e s o s h

a n v o e

c h n l

T d t p

r d j r o e i e o n i e a K o g a s

k o c a

n a d S f

g h still thinksitknows the Tourism Ministry down to footfalls. If don’t really zoom on endlesswebinars, flattering appearances and afew mildly written orspoken The stageofwords Transform to Save. or reverse itto: by Transforming should besaying Save not alternatives. We these two words are i l p d f l P OTEl s r u i t

b l e o n y n a k l u

b s

c i i

e r s

COVER STORY t o l w r I n

a t EXPERT SPEAK

a n a t o r

n y a

n l

T i B o t i t

y t p a s

n t

n g h r s o e

o d e w

t n e r o t a p o s ,

o s T

a o h e

u a e e f s

s r i p d m c t g t s p u n c o t

n e s s t d t e t c r h . n b I thinkthat ave orTransform. e r h r s

a e

e i n - s

p k n J o C a a o

h n a i

d w e s r a t

u m s r o r a

g i p t p a r r o g r t ; h e g n r t i d r d

s i a i p t

n w e h s e r a e h t r e l s S

m m a p e :

d u e m i a r , a

g 34 R f f a c e d

A y n

decision theyare proud of. time going forward, isa money andvaluable holiday people choose to spendtheir decision, andthatwhere will beamore responsible unforgettable! We hopetravel being spoiling, luxuriousand force for good, whilststill become atransformative travel, like allbusinesses, can culture. SUJÁNisproof that conservation orthelocal perhaps ispromoting wildlife its localcommunities, or the way ahotel supports could bevisiblethrough many different facets, for example through are operatingresponsibly andclearlymakingapositive impact. This carefully aboutwhere theyholiday andtake timeto research hotels that goals.sustainable-impact We hopethattravellers willthinkmore rolling uptheirsleeves andvisiblyworking towards measurable the ‘sustainability’ travellers talk; shouldlookfor evidence ofhotels bubble. Itisnotenoughfor hotels to dolittlegestures andsimplytalk wider world, incommunities andecosystems outsideofourown we have always believed itshouldbeseenasaninvestment inthe regions where theyare located. To travel but isundoubtedly aluxury to helpmake apositive impact, notjustfor theirguests, butfor the businessesthataresupport honestlyandtransparently usingtourism come for otherhotels to follow suitandtravellers themselves needto was builtasaresponsible conservation tourism model, thetimehas more thanever, peopleneedto travel withapurpose. WhilstSUJÁN Jaisal Singh Anjali Singh&

SUJ R n e r o a i

f o r t b

e l m f

r f t i e l k

s s r t a o t a a o c

a a n

r l f

o A , r r u o p s S - e o

h o

g a j t . c k m

r n

o m t a d a

o o v

t s m o i i a

e m m A r b

i h t

n n

J t e f

s s n s a u i f f s h n a o

a e

h u e S

A t . - f g a o s

d s

e e i c

n n p t e d h i t l s p l e w A d s t p h b s

y h o t t e

k a AN

S a

r h

s a r

e a a - h e a e . e o

d s

s e s r e m

n n s t n ujÁN e u w r d L d i l

d T

c x i c u r h h

u n a s t a e n p d d l

t i p c a e

i e h g h p H o f t n v n i e s e n i e

g times, travellers must alsolookfor newways ofexploring. Now, s theworld continues to manoeuvre through thesechallenging e

s e t i u a

r e s

s b o d e e u i

£ d i

s m

e e t r n n k f e

s m p

a e A n i u

o s i

w r o o n

w s n

b g o l b d p v r w . d t p a s

l r f

i J u a g o N i u

s i f h r t g e

i a i

d h r n t R r n l s r

h e c t

h g november 2020

r e o u h t h A y b e n p r w d h c - h d - g

a n a t i e d s

v , n r ,

t i c o

r r w

e e i

b a s r b k h t

, o w i i s o a i a a f d

d h ﬁ d n I n n u W h r

a f u s e

a h e c e f r l g N h l h a w a e

c s : g

j h g t e y e

l s r c

r k a e a t r s t u

l s

u a d e s i e

t o i a s a

h a l s c r

t e e n r g t n b D e

g h n r k

t a , e m , i n

s c . h i AI b l x t r

r t

h a g s o v e i

e m t w i y h T m u h gROu u i l d ’ d i p I f y k s

e l .

n m a

r e t g c

s o A b m e b h

h i

r e e H d e

r h r o c n g t h .

r i r r

t c e l w s d d e r v e e i a a g s e u y . r e t p

d u m e o i

d a e o

r m ,

e e T n n r d

a o

o i a i m r n e h o c t s i , e n c . n e e t i d e r s n

h w

n d

e a h m u u T k s s o g i h ,

c n

- e c

s i a f n s g r e t t s a i r p a s

d e e h o t l

e o

a r

c e h

d e

y a

f S u o e l t

i n s a i l w e r l d s o h t u v s l w e

u r n d

e d e i r s n o d r

t t e s e r a

r h v a p e a j e t i i o t h s e a

g t a e n v n r s i o t d

e o e o s a s

’

t a g c

s a s

n h r

s e o g c .

u t i e

r l f i f

a t f h t e i g

e h e

a o n g o a n h t t

b t o d s t P o s

w o v n

e e n h n n n l d h r i s l i e l a

i a y a d n e e i m

a m d l m d

e i e n i t v e t

i w l g t s o s e t l m t p l h

l h

d e a r e s y e o

e l t a u h G p

, p i i i e r e i r

m e

c n n n l

t n

k a b t i n a b

o l a a a r

o v h d t t

, e g g d o c

y o p r n r i u a t o l a r i

n r

s t r e d l l d

n h f i r a i m e s c a r d r t o n n n s o

g a s e e i . g t h e s y i e e e s d e n g r ,

. n s i e s e s r s r s

outlook traveller

I Yeshwant Rao h feed. Thefuture then, to me, isinwhatIlike to call‘Connected Travel’. meaningful andlastingconnections thatgo farbeyond whatremains onone’s Instagram learning abouttherich ofthecraftanditsartisans. history Such experiences creating of years. Theyspendtimewiththetraditionalhandloomweavers ofREHWA Society, experience ourfamily’s ancestral rituals, which have continued unbroken for hundreds connection to each destination. AttheAhilya Fort HeritageHotel, for instance, guests that we offer more thanjustauniqueexperience; hospitality onethatleadsto alasting traditions. AtAhilya, bothinMaheshwar andinGoa, ouraimhasalways beento ensure hotel’s walls andconnect with, thelocalculture, understand history, people, andtheir environmentally conscious, Ibelieve discerning travellers willwant to go beyond a see thetravel experience evolving. Goingforward, from apart beingsociallyand 06/ Features 03/

Tatler aHilY 20 204 with thosearound us. Andto stay connected. Infact, Ithinkthat’s alsohow I f 2020hastaught usanything, itisto slow down. To beinthemoment. To connect

13: PHOTOGRAPHS: HAJRA AHMAD; LUCY LAUCHT; ANJALI SINGH; AUBREY STOLL/GETTY IMAGES 50 African safaris on goes frequently India, in Suján of CEO and founder Singh, Jaisal page: Opposite Peru. of towns charming and landscape dramatic the across travels Explorer the Belmond Andean crave; tastemakers some what is Patagonia, byAwasi offered that like holiday, A nature-led 29 a ExPERi

EXPERT SPEAK COVER STORY

ENCES BRIGHT BURNING 62 STORY MARIASHOLLENBARGER passion for thecountry’s pristine wilderness, marriedwithpeerless hospitality Suján is India’s greatconservation success story, theresult of20years of I Syed JunaidAltaf hold multi-fold insocietytoday. importance that gives back to thecommunity—all values that environmentally conscious andresponsible, andone This isadestinationthatsafe for travellers, is by ourlocalexperts attractive atavery price. offer for solotravellers orgroups, curated specially offering bespoke experiences, much like thosewe tourism willbeledby developing new destinations and undiscovered surroundings. We believe that adventure andfolk sports againstpristine art luxury, eclecticgastronomy, holisticliving, culture, serenity, hospitality, unsurpassed differentiated destination for new-age travellers lookingfor Valley, tourism anewmountain andlifestyle have justlaunched SkyviewPatnitop atSanget we atEmpyrean were aheadofthecurve aswe shift gears andthinkanew. Fortunately for us, halt. Everyone related hadto to theindustry and travel across theworld cameto agrinding the year 2020was overtaken by theCovid pandemic

MAY/JUNE 2020

EmPYREa with theintroduction ofcommercial aviation, f the1920schanged how theworld travelled olkar WISH Features Tatler N 204 Sk African safaris on goes frequently India, in Suján of CEO and founder Singh, Jaisal page: Opposite Peru. of towns charming and landscape dramatic the across travels Explorer the Belmond Andean crave; tastemakers some what is Patagonia, byAwasi offered that like holiday, A nature-led YVi E w P w

ROj

ECTS

I Guidelines onWorld Tourism Day (September 27). Society ofIndiajustlaunched asetofResponsible Traveller triggering many others...In fact, theResponsible Tourism then we canallbeinahappy cycle ofonegood action to responsible travel inturnand ideasby theindustry next bigthing. This‘customer’ canalsotrigger compliance travelspositive from impact his/her thenthiscanbethe focus theattention oneducatingthetravellerto have a indeed government policiesmore eco-oriented, ifwe can more and work doneonmakingtheindustry sustainable as thesecanbegood orbad. Whilstthere hasbeensome Mandip SinghSoin

i and responsibility interms theymake oftheimpacts think we have to pay attention to thetravellers’ role b T Amit Sankhala the journey. you through experience guide travel andletthe etc. Adoptslow culture, festivals, its history, food, knowing itspeople, time inaregion, you. Spendmore enjoy theexperience alongtheway thatwilltransform tick offthelist. everything Slow itdown, take itallinand travel. Indiaissobeautiful, andwe are always runningto E

b x ExPEdiT

a Images Luciano Bacchi (Chile); Richard James Taylor (Belmond) conscious andmove aboutimpact towards slow he neweraoftravel needsto bemore sustainable, N d H amazing region.” amazing of continue and array antipasti to new see towns in this nonna’s five-hour-long Sunday lunches endless an with in Turin.Cerruti In Puglia, we look to relishing forward villa of reclusive the collector Italian Francesco Federico We years. the through plan to visit newly the opened company Italian an we and past in the have kept ties the alwayshas asecond been home for us. We worked with at them afresh with eye.” documentaries made appreciate us them more look and related watching and them up on “Reading wanderlust. acquired on previous worked also trips to satiate their ing to complete experience,” the says Toledo. excellent book on collection, the which we enjoyed read donated British to the Museum. out It there turns was an pieces prized cabinet the from the that of curiosities were visited Waddesdon Manor summer last but discovered seeing new old and places online We books. through and Europe for design lifestyle and shows. Indonesia Vietnam, and while them sees in latter the half centres antique and year visiting craft dealers in Thailand, of the They normally half Philippines. spend first the design and most popular furniture boutiques in the ToledoRicky Chito and Vijandre Firma, run one of the in boutique the Philippines adesign Founders ofFirma, VIJANDRE CHITO TOLEDO AND RICKY year, this trip definitely and visit New Zealand.” whichCalifornia, was supposed our to anniversary be IwouldVirgilio love Martinez. also to do aroad tripin Machusee Picchu perhaps and cook my with friend to work. “In 2021, Iwant to go to Peru my with and wife places, but more to unwind gather and inspiration than world.of culinary the says he abroader sees slowing down of “insane the pace” were inevitably cancelled due pandemic, to the he and ceremonies.” Most of events the Royer was invited to du Monde Asia the World’s and and 50 Restaurants Best events Grandesattend like Les annual Tables the culinary promote my work. If my to schedule try Ialso permits, Spain, Japan, Indonesia, Maldives the and Germany to to set up my restaurant Louise, but went Ialso to India, travel calendar. “Last year Itravelled alot to Hong Kong ning—work-related bulk the commitments of his fill the topped restaurant Odette—whose of chef-owner For the Kong Hong in Singapore and in Louise ofOdette Chef-owner ROYERJULIEN a In 2021, duo the hopes to visit Turin Puglia. and “Italy moreLearning about objects paintings and the they “During lockdown, we travelling, did alot of virtual He still, however, of going dreams has to far-flung V Asia’s 50 Best Restaurants gaRH i ONS j u N glE list for second the year run

lOdgES

Features National Park Singh inRanthambore Suján SherBagh;Anjali a sumptuoustent at sunrise at SujánJawai; Suján SherBagh; correspondence at cuisine; keepsakes and Singh; Relais &Chateaux Anjali SinghandJaisal Jawai; Yusuf Ansari, dining tent at Suján Jaisal Singh;theliving/ Clockwise from far left: Tatler 200 - - Escape Great The made amore sustainable, pursuit. mindful aboutthink nature of the travel itself how and it be can stuck in one place encouraged also has many people to countries, allowed and wildlife to reclaim habitats. Being activity, resulting in clearer skies cleaner and in many air silver lining. It given has nature abreather from human giantthe pause brought on by pandemic the had a has rolecant it plays in our lives. demonstratethat our to yearning travel signifi the and replete images with coupled of trips past captions with Maldives; aglorious is drive. Instagram sunset on asafari long, lunches lazy in Tuscany; glistening the waters of the of on media: answers social elicits photos of types all right now it if weren’t for Covid-19? It’s a question that of nostalgia among avid travellers. Where would you be enjoy lost. been has demic, freedom spontaneity the and and we to used all protocols.safety Travel of Covid-19 the is acasualty pan government regulations health and to time-consuming border is littered speed bumps, with from ever-changing in just clicks. afew Today, idea the of even crossing a land around world the halfway was something you coulddo A year ago, alast-minute booking holiday to adestination on where to go in 2021 tumultuous times, and their personal picks their views on travel have changed during Globe-trotting tastemakers discuss how South Zambia Luangwa, right now.” not been for pandemic, the my family I would and in be rience gorillas to the see in Rwanda lined up, had and it for year. next cancelled safaris “We exciting had an expe ing Safaris.” He hopes able also to be to reschedule his Tristan the with Mara Masai Voorspuy’sthe Rid Offbeat by riding and ganised Ker through &Downey Safaris, ing of being back in amobile tented camp in Kenya or fortaken granted,” Singh says of “I’m future. the dream before ensure and is one tripwe every take is never that longer aweek, on unless than Iam safari,” says Singh. eight past the “Rarely years. have in Ibeen one place for on averagesays aflight taken he has 4.5 every days over in India,based Jaisal Singh is constantly on move. the He head the ofAs Suján, aconservation-led hotel brand Founder and CEO ofSuján SINGH JAISAL While there is acollective itch to get back on road, the Being homebound created overwhelming an has sense “We appreciate will wilderness the more we did than Jaipur; its extraordinary clifftop fort was once home to to home once was fort clifftop extraordinary its Jaipur; century the Maharajas of became the 17th private of hunting grounds late the in that stronghold Mughal time his childhood in Ranthambore, He the spent one- parts of Jawai’s guests tosee. Rajasthan; this, western whatis said, he we want of tract Somehow, this share to how impossible.out sorted have predators and mention people to be would not Brazil in disingenuous, Pantanal the in or happen Mara Maasai they the way the story. experiences the wildlife of Staging centre the at culture human charismatic equally and megafauna charismatic between unique-in-the-world symbiosis this put to – founder 41-year-old Rajasthan. agrarian other stretch of bar looked, what those rock extraordinary formations, more or less like of any midst the in conservation pursuing wildlife of viability the about then aloud wondered I guest, inaugural visiting on assignment for the its was I 2013. December in Suján company travel Indian the Jawai by at opened was this which Camp, learned Leopard I ago. years 150 than more was leopard a by killed was human a time last the here, but one; populationat– has fraught – a billion been 1.3 times freshwater crocodiles called muggers. large the and species bird of dozens to home andlake, a now – river Jawai the contain to 1946 in built dam the Bandh, Jawai surrounding area entire cats;the populate the they for habitat ideal an are rocks the in crevasses and networks cave The leopard. centuries: for here been woodsmoke. scent of buffalo and, in the dark-blue lowing evenings,of the acrid with the persistent along rocks, of sides the into built temples from air the on faintly carry devotionals Hindi bush. sparse through and roads dirt along sheep goatsand turbans,their drive Rabari white in Nomadic ascetic and fields. tall tribesmen, mustard and wheat castor, of slumbering stone. net over masses of dawndisc in – the it muddled casts light a of delicate pink orange perfect a – rises sun the When shade. of trickles with scarlet blossoms. Cactus and mesquite cast pools and capped lime-green vivid sides,their of tentacles bristling winds and monsoons. Tall euphorbia clings tenaciously to of millennia countless by shaped and eroded beige, rosy and grey deep striated rock, igneous of undulations and peaks in plain the from emerge They old. years million 850 around are Rajasthan, Jawai,western in of hills The Wilderness is in Singh’s bones – and in his pedigree. pedigree. his in and – bones Singh’s in is Wilderness Suján’s Singh, Jaisal said point, the was that But man The and coexistence big of cats elsewhere in India that’s one population, resident another has Jawai But Jawai’s flats are dotted with villages, set in a patchwork

stakeholders andstategovernments. Adventure Tourism must focusThe policy onimproving ourrankingonthe be adopted andimplemented by allstategovernments. an enablingenvironment for investors. must Thispolicy Tourism withclearguidelines, policy onlineprocesses and Washington University. IndianeedsaNationalAdventure of theAdventure Travel Trade Association, USA andGeorge countries inthe2019Adventure Travel Development Index (pre-COVID-19)industry andisranked 96outof163 adventure tourism inIndiaispresently a2,000-crore report for ofTourism theMinistry estimates, andindustry through adventure tourism alone. According to aNielsen inthenexttourists (UNWTO) three years (post-Covid) easily doubleourinboundfigures, presently at10million vis-a-vis adventure tourism, andsustainable we can Annual Growth rate since 2012. Given ourhuge potential globally showing a21percentbillion industry Compound the country, ofthepolicy. aspart Adventure travel isa$683 tourism criteria must beadopted inletter andspiritacross to beaddressed urgently. global sustainable TheUNWTO issues of‘over-tourism’ thatneed capacity andcarrying amongtourheartburn operators andtourists. There are hasledto inUttarakhand immense camping inbugyals As anexample, therecent onbeach ban campingand Green Tribunal interventions mostlyto activities. ban changes asalsocourtcasesandNational inrulesandtariffs Tourism Policy leadingto immenseissueswithfrequent avifauna. TheonethingmissingisanationalSustainable culturally diverse Himalayan range, rich fauna, floraand are aglobal bio-diversity hotspot, have 73percent ofa In Indiawe have everyconceivable geographical terrain, Ajeet Bajaj Images Luciano Bacchi (Chile); Richard James Taylor (Belmond)

S NOw tak-tak-tak trip this year, this trip definitely and visit New Zealand.” whichCalifornia, was supposed our to anniversary be IwouldVirgilio love Martinez. also to do aroad tripin Machusee Picchu perhaps and cook my with friend to work. “In 2021, I want to go to Peru my with and wife places, but more to unwind gather and inspiration than world.of culinary the says he abroader sees slowing down of “insane the pace” were inevitably cancelled due pandemic, to the he and ceremonies.” Most of events the Royer was invited to du Monde Asia the World’s and and 50 Restaurants Best events Grandesattend like Les annual Tables the culinary promote my work. If my to schedule try Ialso permits, Spain, Japan, Indonesia, Maldives the and Germany to to set up my restaurant Louise, but went Ialso to India, travel calendar. “Last year Itravelled alot to Hong Kong ning—work-related bulk the commitments of his fill the topped restaurant Odette—whose of chef-owner For the Kong Hong amazing region.” amazing of continue and array antipasti to new see towns in this nonna’s five-hour-long Sunday lunches endless an with in Turin.Cerruti In Puglia, we look to relishing forward villa of reclusive the collector Italian Francesco Federico We years. the through plan to visit newly the opened company Italian an we and past in the have kept ties the alwayshas asecond been home for us. We worked with at them afresh with eye.” documentaries made appreciate us them more look and related watching and them up on “Reading wanderlust. acquired on previous worked also trips to satiate their ing to complete experience,” the says Toledo. excellent book on collection, the which we enjoyed read donated British to the Museum. out It there turns was an pieces prized cabinet the from the that of curiosities were visited Waddesdon Manor summer last but discovered seeing new old and places online We books. through and Europe for design lifestyle and shows. Indonesia Vietnam, and while them sees in latter the half centres antique and year visiting craft dealers in Thailand, of the They normally half Philippines. spend first the design and most popular furniture boutiques in the ToledoRicky Chito and Vijandre Firma, run one of the in boutique the Philippines adesign Founders ofFirma, VIJANDRE CHITO TOLEDO AND RICKY in Singapore and in Louise ofOdette Chef-owner ROYERJULIEN He still, however, of going dreams has to far-flung In 2021, duo the hopes to visit Turin Puglia. and “Italy moreLearning about objects paintings and the they “During lockdown, we travelling, did alot of virtual Asia’s 50 Best Restaurants lEOP pulse fgenerators and the of Financial Times and vermilion vermilion and djotis a development index, involving all R d By Kissa Castañeda outlook traveller ; and ; and a - - - - d - - 205 205 Features Tatler VENTu communities – are adapted for an ecosystem where where ecosystem an for adapted local are the – and culture, communities local the wildlife, and land the red bold recalling theRabaris’ turbans –were ready for guests. of hits in dressed and landscape, and animals of photographs white and black large-scale with hung big,airy,– tents monochrome, contemporary-cool 10 the December, early By instinct. his on acted – experiences of director and president vice as 2006 in full-time Suján joined author,who amateurnaturalist,an and – historian Ansari Yusuf friend family long-time and Anjali he, that 2013 spring in only was years,forit butmind Singh’s of idea for a wilderness camp in the Jawai area was in the back theirhaunting ballads underthestars.troupes perform musical Manganiyar nomadic and paths, fill line and candles alcoves of hundreds night at and floors, rosy local-stone and gardens walled have Thar suites the the where of Desert, sands the in canvas under India of dream Serai, opened outside Jaisalmer in 2008 – a high-style fever stays. And it leans toward design and rural heritage at The exclusive most Rajasthan’s of one parlayedinto instantly which in Suján 2015 took and over almost management of the Jaipur Palaceroyal family’s– one pleasure of redoubts, RajMahal Suján It Singhs’ the at experience. form urbane more Suján a takes whole the colours – Bagh Sher at JawaiFebruary,to last trip daysseveral spent also I when a seasoned guide. his predators withtheskillof apex knows and princes track also can Vosne-Romanée.he with his But Vougeotfrom polo plays he paternal Lutyens; Edwin Sir alongside His Delhi, New map helped committee. ancestors key standing board’s wildlife state decision-making Rajasthan the of member also is a elite he which members); all are (of properties Chateaux Suján’s alliance & Relais of member board executive and president vice a is He efforts. re-wilding pioneering to standards service bar-setting from travel, but importantly, very also throughhuman interaction.” historic countryside, a rural the through horses exploring riding or fortress, wildlife, observing and tracking heritage – not just through celebrating our many cuisines, cultural and natural our of experiences; “transformative wilderness purvey to both Suján for wish his describes Singh culture. and of experiences uncontrived but close up- and cuisine, design, artisanship, through shared are – the and 19th- emperors and pomp 20th-century and Rajputana pageantry of Mughal to princes medieval from – of history and textures, landscapes, stories region’s The Rajasthan. the sophistication, and thoughtfulness with curate, that destinations of portfolio small a createdhave –openedtothepublic.Bagh Suján property –thefirst in safaris Sher later months six high-end and land, the gavehim She super India? for playbook the write and Ranthambore), abuts (which farm family the to adjacent camp, tented exclusive an build not why plan: a business with mother his to went – university evade to joked, by Gandhi in1979. Indira Park,Nationalestablished Ranthambore became that km 1335sq the map helped they world), the preeminent in experts the tiger of one considered still is (who Thapar years;brother,50 Malvika’stogetheralmost with Valmik who have documented Ranthambore’s tiger population for Singh, are eminent Indian journalists and conservationists 45,000 people. His mother and father, Malvika and Tejbir Marathon bombing in 2013. falling in love After with She covered Libyan the Civil War in 2011 Boston the and corners from reported all of world.ini Effendi the has And Indonesia, in anchors news best-known the of One and storyteller journalist broadcast Award-winning EFFENDIANDINI dreaming ofdreaming going year. next view on travel evolved, has where and are they exactly from variousglobal tastemakers industries how their mersive wellness experiences. inclination an tions, be there and also will towards im which drive will greater interest in uber-local destina ment. Travellers for aim will alighter footprint, carbon by complications the in part around mobility at mo the ple opting for fewer but longer adecision trips, triggered likelyare to slow to areturn see travel, many with peo less-trodden for active, path holiday. an nature-driven We caused byes pandemic the go will beyond choosing a travel to remote destinations, but behavioural the chang of travel. There were signs also of in and eco-travel a rise there had to already amore ashift been conscious type sign Hotels year on last travel trends for decade, next the At Jawai, Suján’s founding tenets – of protecting protecting of – tenets founding Suján’s Jawai, At Conservation, though, is a – return a on learned I as – remit wide-ranging This modern Jaisal Singh’s spans experience the breadth of Singh, Anjali wife, his and Jaisalsince, years 20 the In once he effort, an in – Singh 21, atageof 2000, the In list for second the year run According to apre-pandemic study conducted by De As weAs look to travelling forward once again, we asked RES WISH the – core Suján value. The

MAY/JUNE 2020 - - 35 South Zambia Luangwa, right now.” not been for pandemic, the my family I would and in be rience gorillas to the see in Rwanda lined up, had and it for year. next cancelled safaris “We exciting had an expe ing Safaris.” He hopes able also to be to reschedule his Tristan the with Mara Masai Voorspuy’sthe Rid Offbeat by riding and ganised Ker through &Downey Safaris, ing of being back in amobile tented camp in Kenya or fortaken granted,” Singh says of “I’m future. the dream before ensure and is one tripwe every take is never that longer aweek, on unless than Iam safari,” says Singh. eight past the “Rarely years. have in Ibeen one place for on averagesays aflight taken he has 4.5 every days over in India,based Jaisal Singh is constantly on move. the He head the ofAs Suján, aconservation-led hotel brand Founder and CEO ofSuján SINGH JAISAL 63 “We appreciate will wilderness the more we did than

EXPERT SPEAK COVER STORY we were abletogetitdone.” keep chippingaway. We wanttobeablelookbackwhenwe’re oldandsay double theamountofprotected thatisalready wilderness there,” shesays.“We’ll which showsupdatesoftheirworkintheJAWAI area. “We’re hopingtoalmost Anjalishowedmetheirprivateapponherphone:adynamicmap As weparted, construction projects andpurchasing landtostrengthen frontiers ofnationalparks. is heavy, tohaltillegal includinghavingdiscussionswithlandownerstrying they havemanagedtoprotect more than50square kilometres, andtheworkload untried inIndia.Butifitworks,JAWAI couldbeatemplatefortheregion. Sofar, sounds likeaconservancy, alongthelinesofEastAfricanmodel,aninitiative “Without responsiblewoulddisappear.” tourismallthiswilderness To myear, it see whatweare doing,theybecomeambassadorsfortheproject,” Jaisalsays. to eventuallylinkupwithnearbyKumbhalgarhNationalPark.“Whenourguests critical, albeitsmall,patchesofcontiguouslandtocreate wildlifecorridors,aiming theyarecommunities, privatelandownersandgovernment, jigsawing together southwest Rajasthan,theirmostambitiousconservationproject. Working withlocal three more properties inquicksuccession,includingJAWAI intheAravalliHills 20 yearsago,before theymet,butaftercomingtogetherin2006,opened long tobein,”shesighs.Together, theyare aforce. Jaisalopenedhisfirstlodge she nowruns.“Itisallfactoriesandconferences, nothinglikethespacethatI Anjali grew upintheworldofautomotivebusiness,ahugeconglomeratethat “We’d sleepunderabanyantree, wewouldn’t evenpitchatent.”Bycontrast, my parents wouldpullmeoutofschoolsoIwouldn’t missthem,”Jaisalsays. filmmakers.“Whentigercubswere born, inIndiaanddocumentary wildlife experts Ranthambore NationalPark,watchinghisfatheranduncleatwork,bothrenowned Jaisal’s was abarefoot childhood,spentrunningaround of thewilderness Gaining Ground: Anjali andJaisal Singh ------

Image Luciano Bacchi (background) - - - - 205 205 Features Tatler Set 1 travel to Rwanda next Rwanda to travel and Africa to return to hopes she year; last Namibia to avisit during journalist Andini Effendi Indonesian broadcast 201 201 Features Tatler anniversary ofthecamp. Condé NastTraveller India2020Readers'ChoiceAward forBestSafariLodgeinIndia!Thisisanamazingaccoladetomarkthe20th was alsovotedoneofthetop15hotelsinIndiaforwhenitunderSUJAN’s management.SUJÁNSher Bagh,wasalsoawarded SUJAN TheSerai&JAWAI were bothvotedintheTop 15resorts inallofAsiabyCondeNastTraveller USA.RajmahalPalace SUJAN JAWAI, Rajasthanhasbeenawarded the'EditorsChoiceBestBoutiqueHotel inIndia'the2020 Best Boutique HotelBest Boutique in India Travel +Leisure India&SouthAsiaIndia’s BestAwards. TRAVEL &LEISUREINDIA Editors Choice ANAND CODE OF CONDUCT

Ensure confidentiality of information and data / No insider trading

Maintain Respect financial law of the reporting and land records

Follow Be equal Encourage ethical Join opportunities reporting conduct community employer of concerns service

Deny gifts Always protect and donations company assets

Obey anti- harassment policies

Avoid No conflict of concurrent interest employment

Consistent use of the ANAND brand

#followthecodeofconduct CODE OF OUR NEW ETHICS HELPLINE DETAILS CONDUCT T: 1800-102-6969 E: [email protected] https://anandethicshelpline.integritymatters.in