2020 Annual Review 8.63MB

About the BVRLA Established in 1967, the BVRLA is the UK trade body for companies engaged in vehicle rental, leasing and fleet management. BVRLA members register around 50% of all new cars, vans and trucks sold each year and are responsible for a combined fleet of over five million vehicles, that’s 1-in-8 cars, 1-in-5 vans and 1-in-4 trucks operating on UK roads. These fleets are leading the charge to decarbonise road transport. The BVRLA’s Plug-in Pledge will see the sector registering 400,000 battery electric vehicles (BEVs) per year by 2025, making it responsible for 80% of new battery electric car and van sales. On behalf of its 1,000+ member organisations, the BVRLA works with governments, public sector agencies, industry associations and key business influencers across a wide range of road transport, environmental, taxation, technology and finance-related issues. The vehicle rental and Transport Secretary of State, leasing industry supports over 465,000 jobs, adds Grant Shapps MP £7.6bn in tax revenues and contributes £49bn to the UK economy each year. BVRLA membership provides customers with “ The UK vehicle rental and leasing industry is the reassurance that the company they are an important part of our economy and will dealing with adheres to the highest standards of professionalism and fairness. remain so in the future. The industry not only BVRLA ANNUAL REVIEW 2020 REVIEW BVRLA ANNUAL The association achieves this by maintaining industry standards and regulatory compliance via directly employs tens of thousands of people its mandatory Codes of Conduct, inspection and and generates significant value in GDP terms governance programme and government-approved Alternative Dispute Resolution service. To support but also has a vital role in UK’s transition to this work, the BVRLA promotes best practice through its extensive range of training, events zero-emission road transport.” and information-sharing activities. 9 November 2020 2 Committee of Management The Committee of Management is the BVRLA’s board of directors, responsible for strategic direction and policy as well as ensuring that the association is run on a sound financial basis. Nina Bell Nick Brownrigg Chairwoman Vice Chairman In her role of Managing Director Nick joined Alphabet (GB) Limited as of Avis Budget Group and Zipcar Chief Executive Officer in July 2016, Northern Region, covering the UK, having previously been CEO of the Norway, Sweden and Denmark, Pre-Owned Vehicle Division for Abdul Nina Bell is responsible for the Latif Jameel, the largest automotive general management of the group in the Middle East. company’s operations and strategic direction, as well as more than A qualified Automotive Production 1,800 employees and overseeing Engineer, Nick has extensive Alfonso Martinez Margaret Speirs Paul Gilshan revenue generation across all automotive and financial services Leaseplan UK Arnold Clark Car Tusker business sectors. sector experience and has held & Van Rental leadership positions within the UK Brian Back Peter Cakebread She previously held a number of and international leasing industry. BVRLA Honorary Mark Gallimore Marshall Leasing Treasurer Go Plant Fleet Services senior positions in strategy and Richard Jones finance, working at Travelport, He has fulfilled many senior positions Jon Lawes Martin Brown Lex Autolease a global IT distribution company, including several UK, pan-European Hitachi Capital Fleet Alliance Tim Buchan where she was Vice President of and global CEO positions for Ally Vehicle Solutions Market Strategy and Planning, Financial Inc, previously GMAC and Miguel Cabaca Zenith and Vice President of Strategic Masterlease Group. Khaled Shahbo Arval UK Enterprise Rent-A-Car Programmes. She qualified as a Neal Francis Chartered Accountant with PwC. Pendragon Vehicle Management COMMITTEE MEMBERS AS AT 14 DECEMBER 2020. 2020 REVIEW ANNUAL BVRLA 3 Chairwoman’s Comment For many years we have talked about support through loans, grants, and job and learning and development programmes the challenge of uncertainty that faces retention schemes, implementing new could all continue throughout the pandemic. our industry and this year started protocols to keep staff and customers in a similar vein. We entered 2020 safe, and navigating a constantly changing The increasing interactions and influence knowing that we would need to supply and demand environment. with Government ministers and senior manage and respond to changes officials have continued to strengthen and relating to transport decarbonisation, The BVRLA team has been at the forefront our collective voice is being heard. This has new mobility solutions and the end throughout, guiding us through the ongoing not only helped to keep our policy agenda of the EU Exit transition period. changes, working with Government on track, but has also had direct and departments to ensure that our industry tangible benefits operationally, helping to Little did we know what the year has a strong voice and advising us all on the keep many businesses operating. was about to bring. implications of new Covid-19 regulations and support available to us. Together we must look ahead with Just before the Covid-19 outbreak optimism. I sincerely hope that the Covid-19 engulfed the UK, we gathered This year’s Annual Review provides a vaccination programme will turn the tide, to celebrate the industry’s great overview of the association’s and 2021 will be the year of recovery as achievements and enjoy each achievements during this unprecedented market conditions start to improve and other’s company at the year. This 40-page report includes UK businesses get more clarity on what association’s Annual Dinner. members views collated from our recent life beyond ‘Brexit’ will look like. For most of us, that wonderful annual Member Survey and other feedback evening proved to be the last provided by members and partners. As a member of the BVRLA family, you opportunity of the year to will not be alone, and your association will socialise with colleagues. Members have reported an increase in continue to support you every step of the overall satisfaction with the BVRLA, with 82% way. As you read through this report, you The Covid-19 pandemic caught us citing that they are either satisfied, or very will see what the association has to offer all by surprise and it is a testament satisfied. Our members have clearly seen you, your business and your colleagues and to the strength and depth of the value in being able to rely upon the I would encourage you to get involved as talent in our industry that we BVRLA as a trusted source of information much as you can. acted quickly and decisively to and advice during difficult times. Queries for take the necessary action to see advice increased by 20% this year and We thank you for your support and look us through. The BVRLA has been members have been keen to express their forward to continuing our work together in 2021. BVRLA ANNUAL REVIEW 2020 REVIEW BVRLA ANNUAL there by our side supporting us all appreciation for the regular and timely the way keeping us informed and email bulletins and industry seminars. advised on the key developments and changes affecting our sectors The BVRLA team has done us proud and and for many this was a lifeline. members have really felt the benefit of being a part of the BVRLA family. As well Since March, we have continued as continuing to support members, the to adapt to the ever-changing association swiftly implemented tight Nina Bell, situation; finding new ways of cost control measures to ensure that key BVRLA Chairwoman working, maximising government services such as audits, dispute resolution 4 Chief Executive’s Foreword 2020 will go down in the history books over £40,000 as well as obtaining longer- the BVRLA will continue to support as being one of the toughest and term clarity on company car tax rates. members as we work together on most challenging times that the world key issues affecting us all, including Access to Government ministers, has faced. business recovery, Covid-19 response, policymakers, regulators and other trade road transport decarbonisation We have all had to adapt and respond bodies appears to have been further and EU Exit. at pace to a global health pandemic and enhanced by moving to digital. This was the subsequent fall out of a national particularly evident at our recent Fleets Although 2021 is set to be another recession and a series of local and in Charge event, which saw around 500 year of change, some things will national lockdowns, destroying the lives members and guests be addressed by remain the same: and livelihoods of many. the Transport Secretary of State, Business • Our industry’s commitment to Minister, Officials from the Cabinet The impact of Covid-19 continues to bear being customer-focussed, ensuring Office, OZEV and the CBI as well as many down hard on businesses of all sizes, that we stand ready to meet the senior leaders from across our industry. affecting many industries, communities needs of customers not only A stellar line up of speakers for our first and families - changing the way we do today, but tomorrow. ever digital conference. business and the way we live our lives. • Our industry’s commitment Accelerating the drive to digitisation has We acted quickly, adapting our own to delivering road transport been one of the few positive impacts of business processes in March to ensure decarbonisation, driving the the pandemic, progressing our use of that we could continue to support transition to cleaner vehicles. technology at such a pace that we have members throughout the crisis. Working adapted in six months to a level that • And finally, the BVRLA’s together, with members as well as with may have otherwise taken six years unwavering commitment to others across the automotive demand to achieve.

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