News Digest™ April 2014 The Premier Organization for Municipal Clerks Since 1947

Municipal Clerks Week Proclamation Page 25

View from the Riverwalk

The Domes The Fonz Discovery World Museum

Milwaukee Art Museum Milwaukee Zoo 10 Chimney’s IIMC STAFF DIRECTORY BOARD OF DIRECTORS News Digest™ ADMINISTRATION PRESIDENT • Executive Director Marc Lemoine, MMC, Winnipeg, Manitoba, Canada Professionalism [email protected] In Local Government Chris Shalby [email protected] PRESIDENT ELECT Through Education Brenda K. Young, MMC, Nashville, Indiana Volume LXV No. 4 ISSN: 0145-2290 • Office Manager [email protected] Denice Cox VICE PRESIDENT April 2014 [email protected] Monica Martinez Simmons, MMC, Seattle, Washington Published 11 times each year the News Digest • Finance Specialist [email protected]> is a publication of The International Institute of Municipal Clerks Janet Pantaleon IMMEDIATE PAST PRESIDENT 8331 Utica Avenue, Suite 200 [email protected] Brenda M. Cirtin, MMC, Springfield, Missouri Rancho Cucamonga, CA 91730 [email protected] • Administrative Assistant Chris Shalby, Publisher Maria E. Miranda [email protected] DIRECTORS - 2014 EXPIRATION [email protected] Vincent Buttiglieri, MMC -- II, Township of Ocean, New Jersey Emily Maggard, Editor EDUCATION [email protected] Telephone: 909/944-4162 • (800/251-1639) Mary J. Kayser, MMC - IV, Garland, Texas • Associate Director of Education FAX: (909/944-8545) [email protected] E-mail: [email protected] Roxanne Schneider, MMC - VI, Dysart, Iowa • Communications Coordinator [email protected] Founded in 1947, IIMC has more than 60 years of experience Kittie Kopitke, MMC - VII, Streamwood, Illinois improving the professionalism of Municipal Clerks. IIMC has more than 9,500 members representing towns, small • Verification Specialist [email protected] municipalities and large urban jurisdictions of more than Ashley Carroll Donna Geho, CMC -- VIII, Glenrock, Wyoming [email protected] several million people. [email protected] A portion of your annual membership dues goes toward Gail E. Pomroy, MMC -- X, Conception Bay South, NF, Canada publishing and distributing the monthly News Digest. MEMBERSHIP [email protected] • Director of Member Services Samantha Shippen, CMC -- XI, Seaford, East Sussex, UK Janis Daudt [email protected] IIMC is affiliated with 49 U.S., & Nine Canadian Associations. [email protected] National affiliations: DIRECTORS - 2015 EXPIRATION • Member Services Representative • ATAM (Portugal) • JOSZ (Hungary) Shawn Cullinane, MMC - I, Lindenhurst, New York Tammy Schultz • IAM (Israel) • SLCC (England) [email protected] • UDITE (Europe) • VVG (The Netherlands) [email protected] Kelly J. Lovette, MMC -- III, Goose Creek, South Carolina • IMASA (South Africa) • SOLAR (Scotland) Accounting & Association [email protected] • NAMCB (Bulgaria) • ADSO (England) • Software Group Patty Dupuis, MMC - IV, Breaux Bridge, Louisiana [email protected] Pilar Archer Inside… Terri , MMC - V, Auburn Hills, Michigan President’s Message...... 3 [email protected] [email protected] Linda Rappe, MMC - VI, Kasson, Minnesota Engaging the Modern Citizen: Leaderhip Computerized Business Solutions [email protected] Strategies for the 21st Century...... 4 • Doug Griffith Lana McPherson, MMC - VII, De Soto, Kansas Lenexa City Clerk David Bryant named [email protected] [email protected] 2014 Kansas Clerk of the Year...... 6 Joann Tilton, MMC - IX, Manteca, California CCMFOA: 64th Annual Spring Conference & [email protected] IIMC Region VII Conference...... 8 Jaap Paans, MMC - XI, Rotterdam, the Netherlands New TB Screening Guidelines Overseas [email protected] Save U.S. Estimated $15 Million...... 10 Top 10 Ways To Beautify Your City ...... 11 DIRECTORS – 2016 EXPIRATION Paul Bergeron, MMC, I, Nashua, New Hampshire ‘No Profanity Please’ Signs Unveiled; [email protected], Council Approves Placement Along Boardwalk...... 12 Kimberley Rau, MMC – II, Laurel, Maryland Milwaukee Conference Spread...... 14 [email protected] Administrator Greenlee Announces Aaron Bishop as Commissioner, Lynnette Ogden, MMC – III, Millport, Alabama Administration on Intellectual and Developmental Disabilities...... 16 [email protected] 45th Annual Municipal Clerks Week...... 17 Lanaii Benne, MMC – V, Franklin, Tennessee [email protected] Master Municipal Clerk (MMC) Academy Sessions...... 18 Nancy Vincent, MMC – VIII, Thornton, Colorado Proclamation Declares Municipal Clerks Week...... 25 www.iimc.com [email protected] Alice Attwood, CMC – IX, Tonasket, Washington IIMC Registration Form • Delegate Information...... 27 Copyright 2014 by the [email protected] Calendar of Events ...... 29 International Institute of Municipal Clerks. Karla Graham, MMC – X, North Vancouver, BC, Canada MCEF Annual Report...... 30 All rights reserved. [email protected]

2 April 2014 IIMC News Digest 3 In May of 2014, at the upcoming conference in In May of 2014, at the upcoming conference time to sign up for the forget that there is still Don’t the board have worked towards implementing this action towards implementing this action the board have worked last were met. IIMC has had a great plan to ensure goals say that just because I’ve been President year and I don’t membership is up to almost IIMC’s for the last year. is better than ever, an all-time high, financial stability our education and and our most important deliverables, many years, consistently certification programs are, after than pissing them off. needs again rather meeting Clerk’s is due in part to but rather None of this has come easily, planning. Many of hard work, part to luck, and part to year were set out in the accomplishments from the past the 2010 strategic plan. will once again Board of Directors Milwaukee, IIMC’s a long term begin the process of updating / developing looking at the strategic plan for the organization, since 2010 under successes / failures that we have had to the organiza- the old plan, identifying potential risks years and projecting tion coming up over the next 3 to 5 in the future. As what needs our members will have staff will bring with any such task, the board and IIMC’s forward its knowledge and experience to project how IIMC can best serve our most important asset, you, our members. If you have any input or advice that you wish to provide to that process, please feel free to contact myself or the Board of Directors from your region at any Our email addresses are on value your input. time. We Page 2 of this News Digest. upcoming conference in beautiful Milwaukee, Wisconsin. The host hotels, the Hyatt and Hilton delay. But don’t are filling up quickly and the early bird deadline is soon want to miss out! Until next don’t approaching. You month, Cheers from Winnipeg. IIMC President, 2013-2014 IIMC President, President’s Message President’s MMC Lemoine, Marc It is no different for an organization like IIMC. IIMC As I imagine it is like in most City Clerk’s offices, our Clerk’s As I imagine it is like in most City April 2014 faces the day to day demands from its approximately 10,000 members, 50 Institute partners and many other sources that require immediate attention. But at the same time, change is constantly affecting the organiza- ensure that IIMC tion and the services it delivers. To can continue to be successful and meet the needs of its members for many years to come, IIMC has been undertaking long term strategic planning. On May 22, Board of Directors approved a long term 2010, IIMC’s strategic plan focusing on five key areas: Membership, Board Develop- Finances, Communications Technology, each key area, measurable ment and Education. Within goals were established and an action developed to meet staff and those goals. Over the last three years IIMC’s office in Winnipeg seems to run constantly at break-neck Winnipeg office in continuous issues to speed. There is a non-stop flow of to require immediate be addressed, many of which seem that the City action. This is not surprising, considering Government, provid- Clerk is truly at the centre of Civic supporting the ing responses to the demands of citizens, / the administration requirements of the City Manager and each member and serving the needs of the Mayor undertaking the of Council. This is accomplished while Clerk including wide variety of duties assigned to the place, elections are ensuring that public meetings take are maintained, undertaken and public records / archives This constant need for action often to name but a few. important task, that leaves little time to undertake a very we are prepared for of planning for the future, ensuring budgets and all the staffing, major changes in technology, other factors that constantly bombard and affect us. “Fail to Plan, Plan to Fail” Fail” to Plan Plan, to “Fail – Benjamin Franklin IIMC News Digest

Engaging the Modern Citizen: Leadership Strategies for the 21st Century Clerk By Katie Burke Government Program Strategist, Laserfiche

The clerk has always played a vital role in foundation For example, the Center for Digital Government of democracy—clerks are connectors, bringing citizens notes that “a citizen-to-citizen CoP can gather input and government together. Yet, in a world of tweets, texts for parks planning through collaborative online discus- and tablets, citizen engagement is a moving target. sions among community members and invitations to post Simply setting up a microphone at council meetings and sketches and design documents. Citizen-to-government creating a generic [email protected] inbox is no CoPs can invite input on budget proposals, transportation longer enough. needs and development planning, with relevant docu- Today’s public views citizen engagement as a partici- ments available for citizens to download or view online.” patory process, not an event, with continual cycles of Via tools such as online meetings, chat and wikis, dialogue and feedback around government decisions. But CoPs provide a venue for increasing citizen engagement these conversations are rarely happening at city hall. that is more structured and focused than other online Citizens are turning to apps, websites and social media methods. as primary resources. Admittedly, citizen participation in a government- How, then, can clerks lead their municipalities to run community of practice is a bit of a wildcard. But better engage and service citizens, and what technology democracy calls for an active citizenry, and communities is available to help? such as Oakland, CA, and Honolulu, HI, have built CoPs (Oakland Answers and Honolulu Answers, respectively) The New Collaboration Tool for Government to better serve their residents. To ensure citizen partici- According to the Center for Digital Government, pation, it is vitally important to thoughtfully structure some public sector entities have begun using social and administer your CoP. media, online forms and surveys to better engage with today’s citizens. But technology alone isn’t the answer The Clerk’s Vital Role in Building for increasing engagement—governments also need a a Community of Practice new way of organizing collaborative work and sharing As champions of both civic engagement and citizen information. Forward-thinking municipalities are turning service, city clerks need to be at the forefront of techno- to online communities of practice to meet these goals. logical advancements in order to enhance the delivery A basic definition of a community of practice (CoP) is and access of information to the public, provide transpar- a group of people who share a common concern, a set of ency and enrich community relations. As such, clerks problems or interest in a topic, and who come together to are in the perfect position to shape their municipalities’ fulfill both individual and group goals. It’s a great way for CoPs. municipalities, city councils and other government agen- In the Step-by-Step Guide for Designing and Cultivat- cies to “hack” into the minds of citizens to: ing Communities of Practice, authors Darren Cambridge, • Foster trust in government. Soren Kaplan and Vicki Suter tie four components of intelligent networks—relationships, learning, action • Secure buy-in for program design. and knowledge—to specific technology features such as • Build social capital. access management, collaboration wikis, conferencing • Guide government decision making. Continued on page 5 4 April 2014 IIMC News Digest

Engaging the Modern Citizen…Continued from page 4 and keyword search. While this is an interesting tactic, and posted documents, so procedures and guidelines other methodologies exist. should be carefully defined before launching a CoP.” Consider a governance-based knowledge manage- Leading the Way to Innovation ment method that matches the following components: Governing bodies at every level face increased scru- • People: Access and rights management, participant tiny from the American public. Developing a well-planned ranking, online meetings, chat, e-learning. CoP will help your municipality: • Policies: Records management, content manage- • Invite and capture conversations with citizens. ment, version management, project management. • Integrate citizen feedback into the decision-making • Technology: Structured databases and tools, process. conferencing, websites, wikis, team and project • Share results and encourage continuous workspaces. improvement. • Information management: Keyword and full text search, library services. With the right tools in place, the possibilities for engagement and innovation are endless. Of course, government CoPs must maintain compli- ance with strong and extensive privacy laws and state To learn more about CoPs, join me at the IIMC Annual Conference or local rules about public disclosure, open meetings and on Monday, May 19, at 3:00 pm for a presentation titled, “Engag- other aspects of public communication—another compel- ing the Modern Citizen: Leadership Strategies for the 21st Century ling reason to ensure that city clerks are driving the Clerk.” development of their cities’ CoPs. The Center for Digital Government explains that “these legal and regulatory requirements typically apply to both online discussions

April 2014 5 Lenexa City Clerk IIMC News DigestIIMC David Bryant, MMC named 2014 Kansas Clerk of the Year

City Clerk David Committee since 2005, creating the quarterly “WINGS” Bryant, MMC was newsletter for the membership. He also currently serves selected to receive the on the IIMC Public Relations and Marketing Committee. Mildred Vance City Clerk Bryant serves as an instructor for the Learning About and Municipal Finance Lenexa Program, volunteers for Boy Scouts of America, Officer of the Year Award served as Assistant program director for St. Agnes Cath- on March 13, 2014, olic Church, and volunteers with the Shawnee Mission during the annual confer- West High School Marching Band. Bryant achieved the ence of the City Clerks designations of Certified Municipal Clerk (CMC) in 2003 and Municipal Finance and Master Municipal Clerk (MMC) in 2010. Officers Association To be eligible for the award, nominees must: (1) be a (CCMFOA) of Kansas. current City Clerk or Finance Officer in Kansas, who has Bryant was recom- held the position for at least three years; (2) be a member mended for the award of the City Clerks and Municipal Finance Officers Asso- for his dedication and ciation (CCMFOA) of Kansas for at least three years; and commitment to his community, as well as to CCMFOA (3) have attained the status of Certified Municipal Clerk International and the Institute of Municipal Clerks (CMC) or have received the Government Finance Officers (IIMC). Lenexa City Administrator noted, “Our early Association (GFOA) Certificate of Achievement in Finan- implementation of paperless packets was innovative and cial Reporting. Nominations may be submitted by fellow forward-thinking, David’s leadership in this process was City Clerks, Mayor, Council members, City Managers/ insightful, progressive and made a significant impact.” Administrators, or fellow employees. The award is presented each year to a City Clerk or Bryant will be formally presented the Clerk of the Finance Officer who has made significant contributions Year Award at the League of Kansas Municipalities to the State association, the profession, and to their city. Conference in Overland Park in October. The award is named in honor of Mildred Vance, former auditor and City Clerk/Finance Officer for the City of For further information, contact: Brenda Davis, City Parsons, Kansas, who served her community from 1948 of Scott City (620) 872-5322. to 1988. Mildred strongly believed that city clerks and finance officers should contribute to their communi- ties and she unselfishly gave of her time and talents in church, community, and civic activities. Bryant has worked for the City of Lenexa since 1996; serving as Administrative Clerk, Assistant City Clerk, and was appointed as City Clerk in 2009. Bryant has served on numerous CCMFOA committees, including 68th Annual Conference serving on the Education/Program Planning Commit- Milwaukee, WI tee, the Membership/Mentoring/Regional Committee, the IIMC Scholarship Committee, and the Nominating Sunday, May 18 thru Committee. He has chaired the Newsletter/Publicity Thursday, May 22, 2014

6 April 2014 IIMC News Digest

Pinsville specializes in the design and production of:

Pinsville specializes• Custom Lapel in the Pins design and• productionYears of Service of: Lapel Pins • Challenge Coins • Keys to The City • Recognition Lapel Pins • Embroidered Patches Custom Lapel Pins Years of Service Lapel Pins& Logo and PromotionalChallenge Products Coins Keys to The City Recognition Lapel Pins Embroidered Patches & LogoPlease and consider Promotional Pinsville Products for your next custom lapel pin order or when you are ready to replenish your current lapel pin supply. Please consider Pinsville for your next custom lapel pin order or when you are ready to• replenishSpecial Discounts your current for lapel• FREE pin Setupsupply. Fcc ($65 value) • FREE Shipping UMCA Members Special Discounts for UMCA Members Free Setup Fee ($65 value) Free Shipping • FREE Custom Design Service • We will beat any competitive Price by 25% Free Custom Design Service We Will Beat any Competitor Price by 25% Please allow us to help with your next lapel pin or promotional product project Please allow us to help with your next lapel pin or promotional product project Contact: Scott Black (Mayor of Pinville) • P.O. Box 751375, Las Vegas, Nevada 09136 Contact: Scott Black (Mayor of Pinsville)[email protected] PO Box 751375, • www.pinsville.comLas Vegas, Nevada •89136 888-629-4310 [email protected] www.pinsville.com 888-629-4310 April 2014 7 IIMC News Digest

CITY CLERKS AND MUNICIPAL FINANCE OFFICERS ASSOCIATION OF KANSAS CCMFOA: 64th Annual Spring Conference & IIMC Region VII Conference Wichita, Kansas

It was my honor and pleasure to be invited to attend the CCMFOA Annual Spring Conference and the IIMC Region VII Conference in Wichita, KS on March 12 – March 14, 2014. IIMC President Elect Brenda K. Young, center, with Kansas Clerk of the Year, I left Nashville, Indiana on Tuesday, March 11th and David Bryant and IIMC Region VII Directors, Lana McPherson, far left; and Kittie Kopitke, far right, during the the weather seemed unusually warm considering there 64th Annual Spring Conference in Wichita, KS. were possible storm warnings and most of our country had encountered a very severe long winter. Not knowing if the weather would cooperate I was a little uneasy since CCMFOA President Deb Mootz and Vice-President Bobby there was a snowstorm brewing in Illinois and northern Busch,MMC were those colleagues who welcomed me to Indiana. (The weather in Illinois had already altered Kansas and to a whole association of new friends. the travel for our friend and Region VII Director Kittie Those of you who already know me wouldn’t be Kopitke, MMC. She was determined to attend and was surprised that conversation was not an issue when the able to fly out safely the next day. We were so glad to see three of us starting talking about our associations, our her smiling face in Kansas!) My flight departed without cities and towns, IIMC, leadership, our public service. I any trouble and I was headed to Atlanta and then on to don’t think we stopped talking for the three days! Wichita. While in flight I was preparing what I would What a special feeling to be able to travel to other speak about at the CCMFOA Annual Business meeting as states, regions, countries and have so much in common I was to represent IIMC as President- Elect. By the time and feel welcome and at home. The opportunity to share I was to land in Wichita, the winds had picked up, and our experiences and learn from each other is so impor- the airplane came in way faster than I was accustomed tant and can really have an impact on our communities to and by listening to those around me, I was not the only and our quality of life. one holding my breath. It was an amazing landing! The pilot was able to land the fast plane and more impor- The 64th Annual CCMFOA Conference began on tantly come to a stop without any issues at all. It really Wednesday, March 12th with a first time attendees orien- was one of the lightest, easiest landings I have ever tation and then the Opening Ceremony where President experienced. Deb Mootz, MMC welcomed the attendees and guests. My thoughts then went to the question about how I The program for the conference was titled, CCMFOA: would recognize CCMFOA President Deb Mootz, MMC Leading the way on the road to success facilitated by who had graciously volunteered to pick me up at the Institute Director Gayle Martin of Wichita State Univer- airport. Would she recognize me since I do have a habit sity. The attendees experienced general sessions and of changing my hair style and color numerous times? were given solution tracks to choose from. Wednesday Would she be carrying a sign? How funny the thoughts I attended sessions on The 5 Languages of Apprecia- we have when we are faced with the unknown. As soon tion in the Workplace, Human Resources Management: as I walked down the hallway there they were! I’m sure Employee Evaluations: Facts and Fallacies, Risk it would have been a humorous video to watch but we Management: Prevent & Assess. I took away some valu- smiled at each other and gave each other a questioning able ideas and was really appreciative of how much of the look and that was all it took, for I was greeted by two of information was relative to me in my own community. my colleagues who know and understand our profession. Continued on page 9 8 April 2014 IIMC News Digest

CCMFOA…Continued from page 8

After the sessions were completed, the vendors Leadership Lessons of Dr. Seuss by Kathie Novak, Direc- hosted a reception and then friends gathered for dinner tor, Colorado Municipal Clerks Institute and Lecturer, at various favorite restaurants allowing for more time to University of Denver. share ideas and laughter. After the riveting session with Director Novak the Thursday, March 13th the day began with a breakfast CCMFOA 64th Annual Conference then came to a close. at 7:30 am then an overview of CMC and MMC require- Registration then began for the afternoon IIMC ments and applications. What a way to start the day! Go Region VII meeting for the states of Kansas, Illinois and Kansas! Missouri. Region VII Directors Lana McPherson, MMC After the review, we had the pleasure of a general and Kittie Kopitke, MMC updated the members on IIMC session with Bob Myers, City Attorney, City of Newton, news and information. The meeting was then followed Kansas who spoke about working with your city attorney. by a session titled “Working with Elected Officials : He was followed by a general session where John Sweet, Moving Your Community Forward”, presented by staff City Administrator, City of Lyons, Kansas discussed the and faculty at the Hugo Wall School of Urban and Public City Clerk’s Role In Pre-Crisis Planning and distributed Affairs, Wichita State University, and area city managers/ excellent materials to take back to our own communi- administrators. ties for reference. Delegates then attended their chosen My time in Kansas was coming to an end and I found solution tracks until the CCMFOA Annual Business myself saying good bye to old friends and new friends Meeting and the award of the prestigious Clerk of the alike. Year Award. Many, many heartfelt thanks to CCMFOA, IIMC Congratulations to CCMFOA President Deb Mootz, Region Directors Lana McPherson and Kittie Kopitke the Executive Board, Officers and members for complet- and Institute Director Gayle Martin for three wonderful ing a very successful year. IIMC Region VII Directors days of education, hospitality and friendship. Lana McPherson, MMC and Kittie Kopitke, MMC gave a report to the membership and it was evident that they Best, Brenda K. Young, MMC, IIMC President Elect have been active directors who are very much appreci- ated by the members. What a pleasure for me to be able to represent IIMC with these dedicated region directors. The announcement of the 2014 Mildred Vance City Clerk/Finance Officer of the Year Award came as a pleas- ant surprise to recipient David Bryant, MMC of Lenexa, Kansas. The election of the Officers and Board Members for the upcoming year was then held and I was honored to be asked to give the Oath of Office to the newly elected Offi- cers and Board Members. The dedication to our Clerks profession was demonstrated by the service of those who have served and those who will be serving their associa- tion in the upcoming year. After the luncheon & business meeting, we were off to our respective solution tracks for an afternoon filled with very informative information in the Administrative, Financial and Human Resources areas. Thursday evening we were treated with a trip to the Mosley Street Melodrama for dinner and entertainment. A delicious dinner and fun was had by all who attended. Friday morning began with a KS/IIMC delegation meeting followed by a legislative update by Nicole Proulx Aiken, Attorney, League of Kansas Municipalities. Delegates were energized and enlightened by The

April 2014 9 IIMC News DigestIIMC New TB Screening Guidelines Overseas Save U.S. Estimated $15 Million

Thousands receive treatment prior to coming to the for a visa to come to the United States undergo a medi- United States. cal examination that includes TB screening. Prior to 2007, applicants received a chest X-ray and microscopic Updated CDC recommendations for overseas tuber- sputum smear test to identify persons with active TB. culosis (TB) screening of immigrants and refugees have Those who had a positive smear test received TB treat- identified hundreds of cases that otherwise would have ment prior to arriving in the United States. However, gone undetected until after arrival in the United States, these tests often missed persons with mild cases of TB. saving taxpayers an additional $15 million in medical In 2007, CDC began implementing new requirements, costs. which require people suspected of having tuberculosis In 2012, the most recent year for which data are to receive a much more sensitive sputum culture test to available, overseas physicians identified more than 1,100 confirm TB so that patients receive treatment prior to cases of tuberculosis, including 14 cases of multidrug- arriving in the United States. These requirements have resistant (MDR) TB, according to a report published in now been completely rolled out to all countries with U.S.- CDC’s MMWR today. Due to screening changes that bound immigrants. require newer, more sensitive sputum-culture tests, During the past 20 years, people born abroad have about 60 percent of the cases – about 660 cases plus the made up a larger and larger proportion of U.S. TB cases. 14 MDR TB cases - would not previously have been iden- Currently, 65 percent of people in the United States with tified and treated prior to coming to the United States. TB are foreign-born. The change in screening procedures The $15 million cost savings estimate is a rough esti- is estimated to have decreased the percentage of immi- mate based on the cost of treating TB cases that would grants and refugees who tested negative for TB, while not have otherwise been identified and treated prior abroad, but who developed TB after their arrival from 7 to the immigrants’ and refugees’ arrival in the United percent to 1 to 2 percent. States. Those costs are primarily borne by U.S. public In addition to requiring sputum cultures, the 2007 health departments, both federal and state, that provide guidelines require testing of children ages 2-14 who are care and treatment for TB patients diagnosed after their coming to the United States from countries with high arrival. Additional economic analyses are under way. rates of TB since TB often goes undetected in children. “This program has been one of the largest and most The 2007 guidelines also require the use of directly successful interventions in U.S. tuberculosis control observed therapy (DOT), the gold standard for treatment. during the past decade,” said Martin Cetron, M.D., direc- DOT is a practice where health care professionals admin- tor of CDC’s Division of Global Migration and Quaran- ister and document each dose of medicine throughout the tine. “In addition to creating major savings in health entire course of treatment. care costs, is the program ensures that immigrants and refugees get prompt care and correct treatment, which is vital to their health, the health of their loved ones, and For more information on immigration and testing overseas, please the U.S. communities where they settle.” visit: www.cdc.gov/immigrantrefugeehealth/index.html More than one-third of the world’s population is thought to be infected with Mycobacterium tuberculosis, the bacterium that causes TB. In 2012, nearly 9 million people around the world became sick with TB disease. Since the early 1900s, immigrants and refugees applying

10 April 2014 IIMC News Digest

Top 10 Ways To Beautify Your City

It takes an entire community effort to beautify your plant exchange. In her article “How to Clean Up & city, but how can you manage it? Cull from these ten Beautify Your Neighborhood for Free” on Yahoo! Voices, innovative ways to beautify your city, build community C. Jeanne Heida writes, “…plants and native grasses all engagement, and have fun doing it! find their way into new yards at no cost to others.” 1. Clean Up. What areas of your community need TLC? 7. Recycle. Investigate which parts of your community Are waste and trash being washed up from nearby water- do not have available recycling collector bins. Does ways, or are trash cans overflowing at the parks? Santa your community have a recycling plan? Read up here on Cruz Neighbors provides a great checklist for planning a the initial steps your community needs to take to begin community wide clean up. making recycling inclusive and a habit. 2. Paint. Involve students and teachers of local school 8. Clean Out. Organize a dumpster collection service art classes, asking for designs, ideas, and locations for to visit your communities during spring cleaning. Read murals and other public art. Read up about communities up on Prince William County’s plan in Virginia for incen- and their implementation of public art. tivizier residents to keep their community clean and 3. Plant Locating areas that could use some spruc- organized. ing up could be a great way to connect your community. 9. Create. Create spaces where your residents can enjoy Read about GrowNYC Open Space Greening programs their town and one another. Place seating and small and the effort that has rejuvenated over 60 community garden spaces that otherwise would be unused and make gardens across New York City. Some of your residents your community an inviting environment. Have you might not have yard space to plant their own gardens. heard about “parklets”? San Francisco and Washington, Create a community garden space where residents are D.C., have both created parklets to give each block its able to rent spaces to grown their own veggies and own miniature green space. This article asks us, what if flowers. we had a park for every block? 4. Brighten. Does your community have enough light- 10. Enjoy. Does your community sponsor a music ing in areas surrounding public transportation, land- festival or an annual Friday night get together? Check marks, and public spaces like parks and fields? Read up out an example we found in Maryland. Catonsville on different design plans and functions for light fixtures. sponsors an event called Frederick Road Fridays where Your city is bound to have a logo or a crest. Remarket local bands perform a free concert on their Main Street. your city and create branded freebies, like magnets and These events have been known to prompt 1,000 people bumper stickers. Let the world know why your city is to come out, enjoy the community, and support their local great. Take that design to the streets with streetlight businesses. banners. Read up on Salt Lake City’s regulations and What does your community do to beautify your city? plans for its city’s banners. What actions can you take to making your community 5. Sell. Organize community garage sales and be sure even better? to provide names and locations of nearby thrift shops and donation centers where community members can donate Reprinted with permission from a June 6, 2013, web article copy- what they don’t sell. Read up on ways to stay organized righted and published by ICMA, the International City/County when planning your community yard sale. Don’t forget to Management Association, Washington, D.C. advertise in papers, newsletters, and online. (http://icma.org/en/icma/knowledge_network/blogs/blogpost/1379/ 6. Exchange. Create a gardening exchange program in top_10_ways_to_beautify_your_city) your community. Those who have extra seeds and seed- lings can nurse these plants and start a neighborhood April 2014 11 IIMC News Digest

“No Profanity Please” Signs Unveiled; Council Approves Placement Along Boardwalk

City’s own Public Works Department, which recently invested in a sign machine. The signs are available in 12-by-18-inch and 24-by-18-inch dimensions. Councilman Brent Ashley pointed out the Virginia Beach Hotel-Motel Association also posts a “Rules of Common Decency” on its website, Dewey Beach, Del. just recently more than doubled their fines for public urina- tion, and Wildwood, NJ. last year enacted an ordinance against “saggy pants” being worn on its Boardwalk. “I think it’s fair to say that our competitors are dealing with similar decency behavior situations and are taking steps to protect their family-friendly images, and “No Profanity Please” signs will be posted on each so are we. Although this is not an ordinance but rather a block of the Boardwalk this summer in an effort to serve suggestion, it’s the right thing to do and sends the right as a reminder that Ocean City strives to be a family- message. We respect each visitor that comes to our town friendly resort. and we are just asking that they do the same. Now, if we could just add ‘no saggy pants’ to the sign we might have Earlier this month, after several months of delibera- something but that is not going to happen tonight,” said tion, the Police Commission voted unanimously to recom- Ashley, who has been an advocate for allowing police to mend the Mayor and City Council approve the installa- fine individuals for “saggy pants” on the Boardwalk. tion of “No Profanity Please” signs along the Boardwalk at street ends. The council voted 6-0 with Council President Lloyd Martin absent to approve the motion. On Monday evening, the recommendation came before the council. “This is showing how commissions work. This idea was brought to me by two hoteliers, and I brought it to “You all recall earlier this year Council Secretary the Police Commission. The research was done, and it [Mary] Knight received a suggestion by her constitu- was determined it was not going to be anything finable. ents after visiting Virginia Beach that Ocean City move It is just a general reminder. The whole idea is it shows forward with ‘No Profanity’ signs on the Boardwalk. The Ocean City cares … families will see it, and people will Mayor and City Council referred that matter for further remember when they see it that maybe they shouldn’t discussion to the Police Commission. The police depart- use the kind of colorful language that some folks use,” ment and Lt. Scott Harner drafted several iterations of Knight said. the graphic to make the signs family-friendly for Ocean City,” City Manager David Recor said. The concept was first brought before the Police Commission in January. At that time, Police Commis- Recor presented to the council on Monday the sion Chair and Councilman Doug Cymek recognized the graphic, which will also be made available to the public public is entitled to the First Amendment and the signage on the town’s website to allow businesses an opportunity should not enforce a fine or an arrest. He recommended to use as well. The signs have been produced by Ocean adding “Please” to the sign to help differentiate between

Continued on page 13 12 April 2014 IIMC News Digest

‘No Profanity Please’…Continued from page 12 asking for no profanity versus implementing a law. Both Police Chief Ross Buzzuro and City Solicitor Guy Ayres agreed. In February, Harner returned to the commission with a preliminary design of a “No Profanity Please” sign, which differentiates between a friendly suggestion versus a crime. Unlike Ocean City, Virginia Beach has a law in place that states, “If any person shall, in the presence or hearing of another, curse or abuse such other person, or use any violent abusive language to such other person concerning himself or any of his relations, or otherwise use such language under circumstances reasonably calculated to provoke a breach of the peace, he shall be guilty of a Class 3 misdemeanor”, which is a fine up to $500.

This story is reprinted with permission from the Maryland Coast Dispatch, found at http://mdcoastdispatch.com.

April 2014 13 IIMC News Digest

It will be smooth sailing at the 68th Annual Conference, Milwaukee, WI

68th Annual Conference Milwaukee, WI

Sunday, May 18 thru Thursday, May 22, 2014

Proud Sponsor of Education Programs and Speakers

2014 Annual Conference Sponsors

14 April 2014 IIMC News Digest Milwaukee Public Museum Our exhibits are the lifeblood of the Museum. From the Hebior Mammoth in the museum atrium to the hall of shells in our Living Ocean exhibit, the public floors of MPM are filled with wonders to pique the interest of visitors young and old. In addition to the Museum’s permanent treasures, MPM also frequently welcomes special traveling exhibitons that offer unique and exciting experiences for visitors. Tour the Museum’s 150,000 square feet of exhibit space to visit Africa, stroll through the bustling Streets of Old Milwaukee of a century past, witness a modern-day powwow, and more!

Bison Hunt

The “Bison Hunt on Horseback” diorama portrays an event that was a regular part of life for the American Plains Indians. The bison hunt on horseback was common from the late 1700s until the late 1880s, when the commercial hunters had nearly exterminated the bison. This diorama is in the North American Indians wing on Second Floor.

Third Planet

Dinosaurs-perhaps the all-time favorite attractions of Museum visitors-are found in the “Third Planet” exhibit, that explores the origins of life here on the third planet from the sun. Earth has been home to many life forms over the millions of years of its existence. This exhibit takes you on a journey through geologic time (measured in eras and periods) to see many of the life forms that have appeared and disappeared due to the Streets of Old Milwaukee forces that have changed the surface of the Earth over time. Experience the turn of the 19th century, when Milwaukee’s atmosphere was that of exuberance and prosperity. The “Aaaay!” city’s ornate “gingerbread” architecture, cream city brick, gas streetlights and plush interiors are recreated to capture see you in Milwaukee the atmosphere of this period. The “Streets of Old Milwau- kee” exhibit is on the First Floor.

P R E M I E R SPONSOR

April 2014 15 Administrator Greenlee Announces Aaron Bishop

IIMC News DigestIIMC as Commissioner, Administration on Intellectual and Developmental Disabilities

Administration for Community Living Administrator Greenlee. “With Aaron’s leadership, in collaboration with Kathy Greenlee announces the appointment of Aaron our partners in the Developmental Disabilities Network, Bishop as Commissioner, Administration on Intellectual we will continue to build momentum on these critical and Developmental Disabilities (AIDD). issues, especially in the areas of self-advocacy, access to Bishop has been serving as Acting Commissioner community supports, diversity, and youth transitions.” since November, 2013, when his predecessor, Sharon Mr. Bishop has almost 20 years of experience work- Lewis, took on the roles of deputy administrator of ACL ing with and for individuals with disabilities in both the and disability policy advisor to Secretary of Health and direct practice and public policy sectors. Aaron was the Human Services Kathleen Sebelius. Executive Director of the National Council on Disability “It is has been a pleasure working with Aaron from November 2010 until February 2013. In 2006, he during his time as Acting Commissioner. By making his received a Kennedy Foundation Public Policy Fellowship appointment permanent, he will be able to continue to to work on federal disability policy and legislation for the focus on directing the policy and day-to-day operations U.S. Senate Committee on Health, Education, Labor and of AIDD with and on behalf of persons with intellectual Pensions. and developmental disabilities across the country,” said Aaron’s previous experience also includes serving as the Project Coordinator for the Waisman Center Univer- sity Center for Excellence in Developmental Disabilities, W where he managed projects that advanced the rights of NE individuals with disabilities. He also served as the Site Coordinator and Director of Technical Assistance for the National Service Inclusion Project for the Association of University Centers on Disabilities. Aaron received his Master of Science in Social Work degree, with an emphasis in public policy, and two Bachelor of Science in Natural Sciences degrees from the University of Wisconsin–Madison. AIDD provides financial and leadership support to organizations in every state and territory in the United States to ensure that individuals with intellectual and developmental disabilities and their families can fully participate in and contribute to all aspects of community life. AIDD oversees four grant programs established by the Developmental Disabilities Assistance and Bill of Rights Act of 2000, oversees the President’s Committee for People with Intellectual Disabilities, and administers the disability provisions of the Help America Vote Act. In each state or territory, the four grant programs form a developmental disabilities network, or DD Network. www.acl.gov

16 April 2014 Cities Seize Momentum…Continued from page 17

IIMC News Digest

45th Annual Municipal Clerks Week May 4 - 10, 2014

IIMC’s 45th Annual Municipal Clerks Week, to material and sharpen old skills- all in order to give the take place May 4 - May 10, 2014, will feature a week- best service possible! long series of activities aimed at increasing the public’s IIMC has sponsored Municipal awareness of Municipal Clerks and the vital services they Clerks Week since 1969. In 1984 provide for local government and the community. and in 1994, Presidents Ronald Although it is one of the oldest positions in local gov- Reagan and Bill Clinton, respective- ernment, few people realize the vital services Municipal ly, signed a Proclamation officially and Deputy Clerks perform for their community. Primar- declaring Municipal Clerks Week ily, they act as the cornerstone of their council. Do you the first full week of May and rec- know what your Municipal Clerk does for your Commu- ognizing the essential role Munici- nity? Here’s just a few of the many duties your Municipal pal Clerks play in local government. Clerk may do: During this week, Municipal Clerks • Maintain the official council minutes, ordinance throughout the world will host open books and all records and documents. houses and tours of the Municipal Clerk’s office, visit local schools and • Index all official actions of council. participate in other various events. • Issue licenses and permits. • Process contracts and agreements. • Keep community history and vital records. • Receive, distribute and file correspondence from

citizens and other governmental agencies. You can find promotional materials for Municipal Clerk’s Week under the • Administer election, registration and voting. It Membership tab> Municipal Clerk’s Week at www.iimc.com. can take Municipal Clerks months to organize and prepare this key element in the democratic process See poster on page 26. which must be done correctly for the whole system to work! • Act as a key liaison between local government and its citizens. Where Nature and Wonder Meet… • Handle significant financial responsibilities includ- the Milwaukee Zoo ing preparation of tax rolls, special assessments and budgets. • Provide central services such as personnel, purchas- ing, etc. One of local government’s deep-rooted titles is the Municipal Clerk, and duties have expanded over the years. Today, modern technology assists with all of the increasing responsibilities. IIMC provides the tools to be sure all Municipal and Deputy Clerks can properly operate new computer applications, are current regard- ing the latest records management techniques and other relevant information, and can return to the classroom to increase their knowledge of these issues, to learn new

April 2014 17 IIMC News Digest

Master Municipal Clerk (MMC) Academy Sessions

This year, we have 8 four-hour Master Municipal Clerk Acad- By the end of the session you will have identified projects emy (MMC) Sessions. The topics range from Ethical Leader- to be delegated and to whom they should be delegated to. ship, Delegation, Facilitation, Grant Writing, Negotiation, You will also know and be able to implement the model for Technology and Communication, Diversity and Understand- delegating the projects and providing feedback on them. ing and Influence. Attendees must pre-register for Academy sessions. Academy sessions are open to members pursuing Juliet Daniels is the Southeast Area Community Develop- the CMC designation. Each Academy Session is worth 2 CMC ment Educator for the University of Wyoming Extension and Education points or 2 MMC Advanced Education points. In the Director of the Wyoming Municipal Institute for Clerks, order to receive points, each participant is required to com- Treasurers and Finance Officers. She received her Master of plete an assessment within 30 days of the session. Please Science degree in Agricultural and Applied Economics with see each course description for details and costs. an emphasis in community development from the University of Wyoming and her Bachelor of Science degree from Colo- rado State University in Agricultural Business. Saturday, May 17, 2014 8:00 a.m. - 12:15 p.m. Fee: $179.00 Pre-registration and payment of a $179.00 fee is required to attend this Academy session. In order to receive certifica- tion points, each participant is required to complete an The Art of Delegating: Get More assessment within 30 days of the session. Of the Important Stuff Done Well u Juliet Daniels Saturday, May 17, 2014 8:00 a.m. - 12:15 p.m. Community Development Educator Fee: $179.00 University of Wyoming Extension Cheyenne, WY Effective Groups: Local Government Facilitation Techniques In a time of budget cuts and staff reductions, Clerks are being expected to do more with less. This can often seem u Gordon McIntosh, Ph.D & CLGM daunting. By using delegation well, Clerks can ensure that Local Government Leadership Institute the important work of their cities and towns is not only North Saanich, BC, CANADA being done, but is done well. During this session, you will gain a greater understanding and appreciation of delegat- Exemplary leaders indicate ‘facilitating others’ as a critical ing projects and how it can benefit you and the people you competency for success in local government. Effective group work with. We will explore a simple strategy for delegating, facilitation builds strategic and problem solving capacity in deciding what should be delegated, and to whom it should your workplace and organization. Municipal Clerks need to be delegated. The session will conclude with a discussion on engage stakeholders, elected officials and civic staff in the how to provide feedback to ensure you get results. This will resolution of complex challenges, strategic priorities and be an interactive workshop where participants practice the policy matters. skills they are learning as we go. This highly interactive session will use ‘real time’ matters During this session you will learn: facing Municipal Clerks to examine facilitation techniques, • The importance of using delegation group dynamics and solution seeking steps. You will learn strategies to solicit and focus ideas, assess and enhance • How to effectively delegate projects group effectiveness, and define and address challenges. • How to identify appropriate projects for delegating and the appropriate person they should be delegated to, You will apply contemporary concepts to the political and even to people to who don’t report to the Clerk administrative aspects of local government through: • The difference between delegating and • Four divergent techniques to solicit ideas assigning work tasks • Four convergent tools to focus discussions • How to effectively assign work tasks • The Four ‘P’ Assessment tool – Product, People, Purpose • How to implement a simple feedback and Process model that gets results • The Change Curve to understand group development stages 18 April 2014 IIMC News Digest

Master Municipal Clerks Academy Sessions…Continued from page 18 • A Four step Solution Seeking Model for Saturday, May 17, 2014 1:30 p.m. - 5:45 p.m. developing recommendations Fee: $179.00 You will be ready to make a leadership difference with skills to: Understanding and Promoting • Avoid common facilitation errors Ethical Leadership • Assess group and meeting effectiveness u Ellen Freeman-Wakefield • Deal with different personalities in groups • Address common group process dilemmas Director of Professional Programs University of Nebraska – Omaha • Guide creative group problem solving School of Public Administration Be ready to make a facilitative leadership difference in your Omaha, NE organization with a tool kit of techniques and ideas from your peers for challenges you are currently facing! Interest in ethical leadership has been growing as public confidence in our leaders has, and continues, to decline. Dr. Gordon McIntosh has 34 years of management, educa- Repeated scandals about unethical behavior have been pub- tor and consultancy roles in local government. As President licized in the news media, books and movies. This course will of the Local Government Leadership Institute, he provides offer a practical guide to ethical decision making in public strategic facilitation, organizational/governance develop- organizations. Rather than right-or-wrong principles, it is ment, and leadership training services. He has conducted based on examination of expectations of public employees 900 workshops involving 110,000 civic officials. in specific workplace and occupational applications. There is no ethically neutral ground of leadership, because it always Pre-registration and payment of a $179.00 fee is required to involves values and implicit assumptions about proper forms attend this Academy session. In order to receive certifica- of influence. During this session you will learn to define an tion points, each participant is required to complete an ethical issue, identify alternative courses of action, imagine assessment within 30 days of the session. probable consequences, and choose an appropriate alterna- tive.

April 2014 19 IIMC News Digest

Master Municipal Clerks Academy Sessions…Continued from page 19

At the end of this session, you will: • Thoughtful research among potential grant makers is vital before putting the pen to paper • Have mastered the complexity of managing ethical dilemmas • Each grant application must be custom-tailored to the funding interests of the recipient • Have a better understanding of how to model and • An application must follow all guidelines encourage high standards of honesty and integrity governing the grant competition • Be able to promote ethical practices in all organizational • A grant application must focus tightly on the activities and demonstrate consistency between words project’s “ESP” – Exceptional Selling Point and actions • Get help! Enlisting colleagues to comprise a “Grants Ellen Freeman Wakefield has more than twenty-five years Group” will share the workload and increase likelihood administrative experience in agency administration both of success in the public and nonprofit sector. Previous to her work in After this session you will: higher education, she spent her early career advocating and administering early childhood education programs. • Have a “can-do” sense of confidence and competence to tackle grant seeking, which may have seemed daunting Ms. Freeman-Wakefield also holds a position with School of before Community Service and Public Affairs University of Nebraska • Have the capability and willingness to evaluate each at Omaha College of Public Administration where she is the municipal project through the lens of potential grant Director of Professional Programs and for the past twenty- makers, determining its suitability for a grant proposal two years an adjunct faculty member teaching in both the • Be able to form a “Grants Group” to sustain momentum undergraduate and graduate program. In addition to teach- and enthusiasm generated by participation ing at UNO Ms. Freeman-Wakefield also teaches at Midland University in Fremont, Nebraska. Joe Gaunt has four decades of experience as a grants spe- cialist for Wisconsin Public Broadcasting and the University Pre-registration and payment of a $179.00 fee is required to of Wisconsin. He currently serves grant seeking clients in attend this Academy session. In order to receive certifica- the fields of medicine/health, education, religion and public tion points, each participant is required to complete an broadcasting. Joe is an instructor of grant seeking skill- assessment within 30 days of the session. building workshops and has a broad range of clients, proj- ects, and relationships with grant makers. He also has a BA Saturday, May 17, 2014 1:30 p.m. - 5:45 p.m. degree in broadfield communication. Fee: $179.00 Pre-registration and payment of a $179.00 fee is required to Grant Writing Strategies: attend this Academy session. In order to receive certifica- tion points, each participant is required to complete an A Skill Building Workshop assessment within 30 days of the session. u Joseph H. Gaunt Independent Consultant Sunday, May 18, 2014 8:00 a.m. - 12:15 p.m. Grants Development, Green Bay, WI Fee: $179.00 Does your municipality have a project on the backburner due Is Technology Undermining Our to budget cuts? Have you ever wondered if there is a grant to support the project? Do you know how to write a success- Ability To Effectively Communicate? ful grant? This Academy session will introduce you to the u Faith Wood field of grant seeking. You will learn sources for researching grant makers suitable for specific projects, techniques for Facilitator Inspiring Minds Consulting, Ltd crafting them, how to convincingly and concisely describe Airdrie, AB, Canada the projects and how to write a structured grant. These skills will enable you to leave the session with a draft grant pro- The digital revolution has given us new tools to meet people posal that you can use back in the office. and stay in touch. It’s also changed the way we relate to each other — at home and at work. During this session, you will learn that: Cell phones, smartphones, e-mail, tablets, Skype, Face- • Other organizations are winning grants and your munici- book, Twitter, and a wide range of other tools provide us pality deserves its share of this funding with immediate and constant access to friends, family and

20 April 2014 IIMC News Digest

Master Municipal Clerks Academy Sessions…Continued from page 20

ence positive and productive non-face time dialogues using co-workers. But fewer and fewer people are using these the new electronic mediums. tools to actually talk to each other. Instead, they are texting, emailing, posting, tweeting and instant messaging. For more and more of us, technology may actually be damaging our Faith Wood, Facilitator and Influence Trainer, has over two relationships with others. Within the Municipal Clerk profes- decades of experience swaying human behaviour. Her 14 sion, this is particularly true with the need to facilitate Board years as a Canadian Peace Officer coupled with a Master’s in Development (Councils) and respond to both internal and Neurolinguistic Psychology; not to mention her proficiency external requests and dialogues. in negotiation allows her to offer a unique understanding and interpretation of interpersonal conflict and change man- E-mailing, posting, tweeting, instant messaging and texting agement. Change your mind…change your experience. eliminate eye contact, posture, vocal nuances and other physical and audio cues people rely on when building trust Faith believes we have the ability to engineer our own and establishing social relationships. The ability to under- future, to become great, to realize our full potential, and stand and use non-verbal communication is a powerful tool to change our life. Are You Ready to Unleash the Power of in helping connect with others, express what we really mean, Faith? navigate challenging personal situations, and build trust. Pre-registration and payment of a $179.00 fee is required to Are you ready to discover how powerful your non-verbals are attend this Academy session. In order to receive certifica- in strengthening human interactions? During this session, tion points, each participant is required to complete an we will explore the value of non-verbal communications – assessment within 30 days of the session. the assumptions, interpretations and evaluations that are being inferred from your day to day communiques. We will focus on how to improve the effectiveness of electronic com- munication in the absence of face time.

At the end of this session, you will have the ability to influ-

April 2014 21 IIMC News Digest

Master Municipal Clerks Academy Sessions…Continued from page 21

Sunday, May 18, 2014 8:00 a.m. - 12:15 p.m. Sunday, May 18, 2014 1:30 p.m. - 5:45 p.m. Fee: $179.00 Fee: $204.00 (cost includes DiSC materials fee) Participants must register for this session by May 1, 2014. Negotiating Skills Every Municipal Clerk Needs To Know Understanding and Influencing Others u Brian Kathenes u Eric Coryell President and CEO Owner, Core Connections, Brookfield, WI Progressive Business Concepts, Inc., Hope, NJ This session will help you have difficult conversations in a You are negotiating every day. The public, bosses, elected productive fashion that will not only help you get what you and appointed officials, employees, co-workers and even want, but maintain and build relationships at the same time. family members are negotiating with you all of the time. This You will learn to look at other people through a different exciting, hands-on practical session will provide you with lens – one of understanding and the realization that they see five negotiating concepts that are paramount to your success and process the world differently and that is the root cause and effectiveness as a professional. In addition, five negoti- of many of our interpersonal struggles. You will learn how to ating secrets will be shared and explained. get yourself emotionally ready and how to structure difficult conversations that you may have avoided in the past. During this session you will learn: • To identify and utilize five negotiating concepts critical During this session you will learn: to any successful negotiation • The importance of working in a world of • To explore your negotiation style and how to use it understanding and not “being right” effectively • We are all hardwired differently and to look at that as a • To create a template for running a successful negotiation good thing and not a negative • To identify major negotiating tricks and how to neutral- • The importance of coming to grip with your motives ize them • How to operate from a position of understanding and • To understand the critical components of not “being right” during the most difficult of conversa- conflict and how to use/manage conflict in tions any negotiation At the end of this session you will: • To proficiently apply these tips and techniques to lead to better negotiation outcomes • Be able to better understand yours and others natural styles as it relates to responding to problems and chal- At the end of this session you will know how to apply the lenges, influencing others, managing change and follow- concepts learned and be able to manage your time more ing policy and procedures effectively, reduce conflict, improve departmental and gov- • Understand your own motivators and those of others ernment effectiveness, and participate in negotiations that lead to more productive results for you and your municipal- • Know the five stages of developmental thinking and ity. how that affects your ability to have and receive difficult conversations Brian Kathenes is a consultant, writer, speaker and • Why there is a tendency to shy away from these conver- published author who specializes in management develop- sations and how to overcome that fear ment and organizational performance. He is President and by changing your core assumptions around CEO of Progressive Business Concepts, Inc., a firm founded confrontation in 1986. Brian has designed and delivered more than 13,672 supervisory and advanced management development train- • Know how to manage your own anger and stay genera- ing programs for U.S. and global clients. He also serves as an tive in the face of the most difficult conversation instructor for the Rutgers University Center for Government • Have the magic formula for constructing or having con- Services, where he has taught courses for the Municipal versations with anybody at any time Clerks Institute. Eric Coryell is the Principal and Founder of Core Connec- Pre-registration and payment of a $179.00 fee is required to tions, LLC, a consulting organization in New Berlin, Wis- attend this Academy session. In order to receive certifica- consin, that is dedicated to helping companies with their tion points, each participant is required to complete an organizational transformation efforts through the creation assessment within 30 days of the session. of functional and accountable teams. He also works with

22 April 2014 IIMC News Digest

Master Municipal Clerks Academy Sessions…Continued from page 22 organizations and senior executives on strategic position- tation, encompassing undergraduate recruitment activity, ing, leadership development, and as an executive coach. the enrollment process, and matriculation to degree comple- He received his bachelor’s degree in Economics from the tion. She consults with faculty and students on academic University of Wisconsin-Madison. issues, including administrative withdrawal, assisting with the concurrent enrollment program, coordinating the rep- Pre-registration and payment of a $204.00 fee is required to resentation of the college at admissions programs, repre- attend this Academy session. In order to receive certifica- senting the college with Kansas community colleges, and tion points, each participant is required to complete an analyzing student data. She is a lecturer; author; motivation- assessment within 30 days of the session. al speaker, public Intellectual, and Leader ...Her research and academic interests include mental health, leadership, child Sunday, May 18, 2014 1:30 p.m. - 5:45 p.m. and youth programs, and diversity. Fee: $179.00 Assistant Dean Fleming-Randle earned her Bachelor’s degree in elementary education her Masters in adult and continu- The Gumbo Analysis of Diversity ing education from Kansas State University. She earned her u Marché Fleming-Randle, Ph.D. Doctorate in adult education with emphasis in diversity, and her Ed. D. in child and youth studies from Nova Southeastern Assistant Dean University. Fairmount College of Liberal Arts and Sciences Wichita, KS Pre-registration and payment of a $179.00 fee is required to attend this Academy session. In order to receive certifica- This session will give you a taste of diversity International tion points, each participant is required to complete an style! Life all over the world is a mixture of influences assessment within 30 days of the session. from cultures. This session is “hot and spicy” with the right ingredients to give you the skills, knowledge and abilities to honor the multiplicity and variety of life around the world.

During this session you will learn to: • Recognize prejudices and stereotypes common in the workplace • Understand the true meaning of diversity • Explore how cultural differences and similarities impact the workplace • Improve your communication skills At the end of this session you will: • Understand and appreciate individual and cultural dif- ferences and commonalities • Have developed cultural competencies and improve cross-cultural communication skills and stronger work- ing relationships across cultural groups and ethnicities within and outside the work environment • Have gained a better understanding of yourself and how you see the world in general • Be able to discuss diversity topics without fear and intimidation • Know how to learn and benefit from your interactions with others and the elements of your environment • Know how to analyze complex diversity issues and situations Dr. Marché Fleming-Randle is an Assistant Dean for the Fairmount College of Liberal Arts and Sciences. She is the college liaison for student services planning and implemen-

April 2014 23 IIMC News Digest

The Municipal Clerks Education Foundation is a diverse team of volunteers who are passionately committed to raising endowed dollars whose earnings help IIMC pursue its educational objectives.

 Invest in municipal clerk education  Walk the talk  Fund CMC scholarships  Strengthen global learning  Fund MMC scholarships  Honor yourself  Strengthen Institute attendance  Honor your profession  Remember a loved one  Honor MCEF’s first President Lyle A.  Thank and honor a mentor Schwarzkopf  Thank and honor Institute Directors  Fund Regional conference registration  Sponsor conference speakers grants  Give at a higher Society level  Upgrade technology for IIMC HQ  Support State/Provincial/National grants  Honor past IIMC/MCEF Board  Begin or grow an endowment members  Pay it forward  Increase awareness of MCEF’s mission  Thank MCEF for prior scholarship  Make a tax deductible donation  Fund educational materials  Show gratitude to MCEF  Honor IIMC’s first President Arthur J.  Support Institute Director’s Colloquium Shinners  Strengthen the profession  Support IIMC education programs  Thank IIMC staff

Name:

City/Agency:

Address:

Amount: $30 Other: $ Email:

Why are you giving? Return flyer and check payable to MCEF to: Return flier and check payable to MCEF to: MCEF Treasurer 410MCEF Washington Treasurer Street 410Iowa Washington City, IA 52240 Street For credit cardIowa payments City, call IA IIMC 52240 at 909.944.4162 For credit card payments call IIMC at 909-944-4162 24 April 2014 IIMC News Digest

Proclamation Declares Municipal Clerks Week May 4-10, 2014

A Proclamation, issued by (name of issuing body), on (date) resolves that the week of May 4 - 10, 2014 is designated as “Municipal Clerks Week.” Unanimously adopted by (name of issuing body), the Proclamation extends appreciation to all Municipal and Deputy Clerks for the services with which they provide their communities. Specifically, the Proclamation cites that the Clerk “serves as the professional link between the citizens, the local governing bodies and agencies of government at other levels.” The Proclamation was presented to (name of Clerk), and signed by (name of issuing body). It also honors Municipal and Deputy Clerks for “continually striving to improve the administration of their duties through participation in education programs, seminars, workshops and annual meet- ings of their state, province, county and international professional organizations.” The International Institute of Municipal Clerks (IIMC), a professional association of City, Town, Township, Village, Borough, Deputy and County Clerks, sponsors Municipal Clerks Week. IIMC has 9,500 members throughout the United States, Canada and 15 other countries. IIMC President Marc Lemoine, MMC, City Clerk for the City of Winnipeg, Canada urges Municipal and Deputy Clerks to highlight the importance of their roles and functions and the impact the Municipal Clerk’s office has on the public. “There are many responsibilities of the Municipal and Deputy Clerk that the public takes for granted, such as keeping the council advised of legislation that affects them,” said Lemoine. “Yet, if Clerks are negligent in their duties, then the smooth operation of our local government is greatly affected. “The functions of the Clerk require a thorough knowledge of law procedure, administration and interpersonal relations. To keep up with the constant changes in local government, many Clerks participate in continuing education and seminars and attending Clerk Institutes,” said Cirtin. (Your name) has served as (municipality’s name) (your title), since (date) and has been a member of IIMC since (date). (Your name) is also very active in (list your professional affiliations and community activities). (NOTE: Fill in areas and print on your letterhead. Then submit to your local newspaper along with a black and white photo of yourself.)

April 2014 25 IIMC News Digest We’re looking forward to seeing you in Milwaukee!

Humboldt penguins mate for life. They are extremely social animals and are often found in groups. They are also great swimmers and can reach speeds up to 20 miles per hour.

l Clerk’s Week icipa 201 un 4 M

M ay 4 – 10

26 April 2014 IIMC News Digest IIMC Registration Form • Delegate Information

Print or type all information First Name ______Last/ ______CMC ______MMC ______First IIMC Conf. ( Y/ N) Home Phone ( ) ______First Name or Nickname to appear on badge ______Job Title/Position ______Municipality ______State/Province ______Country______Mailing Address ______City______ZIP/Postal Code ______Work Phone ______FAX ______E-mail ______Please check box if you need special assistance (physically challenged, etc.) Type of Assistance Type of Assistance ______Discount Program (circle) Deduct discounts on this form prior to Total before submiting payment to IIMC. 2 or more Academies, save an additional $50.00 for each additional Academy registration. No.______@ $50.00 $______• First Timer Yes No $50.00 • Region 6 or 7 Member Yes No $50.00 GUEST INFORMATION (IIMC Members Cannot Register As Guests) Name ______First name to appear on badge ______Municipality ______State/Province ______Country______

REGISTRATION FEES IN U.S. DOLLARS (Payment must be received by 4/04/14) On or Before After DELEGATE PACKAGE (Payment must be received by 4/04/14) No. 4/04/14 4/04/14 Total IIMC Member/Associate ______@ $575.00 $625.00 $ ______IIMC Retired Member* ______@ $195.00 $245.00 $ ______Multiple Delegate*-Name(s) ______@ $475.00 $ ______IIMC Region X* (Canada) ______@ $460.00 $510.00 $ ______IIMC Region XI* (Outside North America) No Other Discounts Apply ______@ $395.00 $445.00 $ ______Non-Member ______@ $695.00 $745.00 $ ______Guest Package ______@ $265.00 $315.00 $ ______

OPTIONAL ACTIVITIES (All costs in U.S. Dollars) Saturday, May 17 - Academy Seminars • The Art of Delegating: Get More Of the Important Stuff Done Well ______@ $179.00 $ ______• Effective Groups: Local Government Facilitation Techniques ______@ $179.00 $ ______• Understanding and Promoting Ethical Leadership ______@ $179.00 $ ______• Grant Writing Strategies: A Skill Building Workshop ______@ $179.00 $ ______Saturday, May 17 - Athenian Dialogue • The Woman Behind the New Deal: The Life of Francis Perkins, FDR’s Secretary of Labor and His Moral Conscience by Kirstin Downey ______@ $100.00 $ ______Sunday, May 18 - Athenian Dialogue • Jack Kennedy - Elusive Hero by Chris Matthews ______@ $100.00 $ ______Sunday, May 18 - Academy Seminars • Is Technology Undermining Our Ability To Effectively Communicate? ______@ $179.00 $ ______• Negotiating Skills Every Municipal Clerk Needs To Know ______@ $179.00 $ ______• Understanding and Influencing Others ______@ $204.00 $ ______• The Gumbo Analysis of Diversity ______@ $179.00 $ ______Sunday, May 18 • MCEF WALK/RUN ______@ $25.00 $ ______All Week • “Explore Milwaukee” MCEF fundraiser ______@ $30.00 $ ______*No other discounts apply

Submit Registration Form with payment by check/money order credit card (in U.S. funds) by above dates. Apply All Discounts $ ______Payment must accompany registration form. Do not mail and FAX same registration form. TOTAL $ ______CHECK ENCLOSED PAYABLE TO IIMC

American Express /Visa /Mastercard # ______Total Amt. Charged $ ______Expiration Date ______Card Holder’s Signature ______

You can FAX this Form to IIMC at 909/944-8545 OR mail to IIMC, 8331 Utica Avenue, Suite 200, Rancho Cucamonga, CA 91730 postmarked by May 5, 2014. If you miss this deadline, please bring this Form and payment with you to the Conference Registration Desk at the WISCONSIN CENTER. WI Used by 93% of all US Courts

THE DM246 FOUR CHANNEL DIGITAL COURTROOM RECORDER

THE MOST WIDELY USED COURTROOM RECORDER IN US FEDERAL & STATE COURTS

DM246

STAND-ALONE NEW CD RECORDER, ONE TOUCH 2 MICROPHONE RECORDER PACKAGE the only Digital recorder in the world that records and finalizes as it records.

▪ 2 separate channels ▪17 hours of recording ▪Silent Skip, Adjustable Auto Track ▪Professional inputs & outputs ▪Records in MP3, WAV, & CD ▪Built in 4GB hard drive ▪Instant CD burning ▪Convenient and Portable ▪One-touch record operation ▪Time Date Stamped ▪Pre-Record Background Record L A N I E

The DM430 has all the same buttons as R a tape recorder so you can’t get lost. It comes with 2 Conference Grabber microphones, so recording a meeting with up to 35 people is easy. The microphones will pick up a room that is 60 by 60 feet. The recordings are recorded onto a SD memory card in the MP3 format which is universally playable by all devices.The LCD screen can swivel down or be completely upright for easy viewing from your seat. Records 70 Hours. $398.00 $299.00 1-800-553-5536 or www.MartelDirect.com 28 April 2014 IIMC News Digest Calendar of Events 2014

April 22-24, 2014 July 23-25, 2014 Ohio Spring Institute- Dublin, Ohio Iowa Academy: Gateway Hotel and Conference Center- Ames, IA May 13, 2014 August 21-23, 2014 SC Municipal Finance Officers, Clerks and Treasurers Association Spring Academy All NCAMC Annual Conference- Wrightsville Beacher, NC Day @ Columbia Conference Center October 12 - 17, 2014 May 18 -22, 2014 FACC 2014 Fall Certification Academy @ the Orlando Marriott Lake Mary- IIMC Annual Conference- Milwaukee, WI Lake Mary, FL June 8 -11, 2014 October 14 - 17, 2014 FACC 2014 Summer Academy- St. Augustine, FL SC Municipal Finance Officers, Clerks and Treasurers Association Annual Academy and Conference@ Hyatt Regency June 19-20, 2014 Texas Municipal Clerks Certification Program’s Public Funds Investment November 3-7, 2014 Seminar- Tyler, TX KS/IIMC Certification Institute- Wichita, KS July 13 -17, 2014 November 6-7, 2014 Cornell Institute-CMC Institute& MMC Academy- Ithaca, NY KS/IIMC Master Clerks Academy- Wichita, KS July 14-18 and July 21-23, 2014 Iowa Institute: Gateway Hotel and Conference Center - Ames, IA

Ed2Go- an Online Alternative Did you know IIMC has approved online courses through ed2go? Courses completed through ed2go will earn 1 CMC Experience point per 6 hours or 1 MMC Advanced Education point per 6 hours. Each course is approximately 24 hours long. For a list of approved course offerings, please see a listing available on the IIMC website at iimc.com> Home > Education > Online Learning Opportunities > Ed2Go. The ed2go network consists of more than 1,800 top colleges, universities, and other organizations. Each ed2go course can be taken from home or the office, as they are taken completely online over a 6 week period. Each course will be led by a well- qualified instructor, and through an accredited college in your area. Once enrolled, students will be able to engage with their classmates, post questions and comments, and take quizzes that are automatically graded upon completion. Upon successful completion of the course assess- ment, a certificate will be awarded. If you have any questions, please feel free to contact the Education Department at IIMC Headquarters.

69th Annual Conference 70th Annual Conference 71st Annual Conference 72nd Annual Conference Hartford, CT Omaha, NE Montreal, Canada Norfolk, VA Sunday, May 17 thru Sunday, May 22 thru Sunday, May 21 thru Sunday, May 20 thru Wednesday, May 20, 2015 Wednesday, May 25, 2016 Wednesday, May 24, 2017 Wednesday, May 23, 2018 Municipal Clerks Education Foundation 2013 ANNUAL REPORT

MCEF celebrates the past looking forward to the FUTURE

Finding Ways to Grow Together!

MCEF’s Mission MCEF is a diverse team of volunteers who are passionately committed to th raising endowed dollars whose earnings help IIMC pursue its educational 30 objectives. Anniversary 1984 - 2014 30th Anniversary 1984 - 2014

MCEF Board of Directors

President Dale Barstow, Tallahassee, FL Vice President Buster Brown, Omaha, NE Secretary Kathleen A. Thorpe-Holder, South Brunswick, NJ Treasurer Marian K. Karr, Iowa City, IA

John R. Devine Ruidoso, NM Faith Elford Fort Atkinson, WI Beverly Hammerstrom Temperance, MI Wayne Hussey Guelph, Ontario, Canada Helen Kawagoe, MMC Carson, CA Dyanne Reese, MMC Savannah, GA Kimberly Samuelson Long Beach, CA James B. Tinnin, Ph.D. Kent, OH Marc Lemoine, MMC Winnipeg, Canada Colleen Nicol, MMC Riverside, CA Brenda Kay Young, MMC Nashville, IN Monica Martinez Simmons, MMC Seattle, WA Stephen Wolf Cincinnati, OH Chris G. Shalby Rancho Cucamonga, CA Let Us Grow Together!

2 2013 Annual Report 30th Anniversary 1984 - 2014

From the President

Dear IIMC Members:

Your Municipal Clerks Education Foundation is proud to celebrate its 30th year as IIMC’s Foundation. The Board thanks the IIMC membership for their support over the past 30 years. The dedication and generosity of the membership have allowed the Foundation’s funds to grow over the years to more than $1.8 million and, at the same time, have provided IIMC with more than $823,411 to use toward Educational Programs over the past 30 years. We are PROUD and we want YOU as IIMC Members to be PROUD and CELEBRATE with us.

The Board focused on updating its Strategic Plan, amending its Governance Bylaws and adding two new fundraisers for 2014 to raise money for IIMC Educational Programs: • Explore Milwaukee • $30 for 30 Years

VOLUNTARY DONATIONS For the past several years including 2013, Voluntary Donations have been in decline. Voluntary Donations are integral to MCEF. The donations are necessary to grow our Unrestricted Fund basis and that generates revenue for IIMC’s Educational Programs. This is the Voluntary Donation that is itemized on your IIMC annual membership dues notice. As the fund in- creases, more money is available for IIMC to fund Educational Programs for our members. The recommended contribution on the dues notice is $25; however, this amount can be more or less, depending on your comfort level. The key is to give. Please consider MCEF/IIMC when you receive your IIMC annual dues invoice. A member of the Friend’s Level is a donation of $25--$49.

ANNUAL GIVING SOCIETY Annual Giving Society donations are donations in addition to the Friend’s Level. There are five Society Levels of giving. Additional donations place you in a higher Society Level of Giving and include Endowments, Memorials and Tributes. Annual Giving decreased again in 2013. We need to increase our Society Giving and we encourage you to advance to the next level of giving.

SPECIAL EVENTS Special Events revenue (Walk/Run, Silent Auction, Live Auction, Hawaii Trip and Raffles) for 2013 decreased from 2012. We have to get these donations back on track. We have added two additional events this year to help: • Explore Milwaukee • $30 for 30 Years

Exploring Milwaukee (during IIMC’s Conference) This will be fun! We have a list of local establishments that will participate by offering specials if you visit their establish- ment. This event will run for three days and, on Wednesday, May 21 of the annual conference, there will be a drawing of prizes for those that participated in this fun, fundraising event!

$30 for 30 Years Support us and help our Foundation grow. Give your $30 for our 30 years of success. This contribution can make a differ- ence. If just the members that attend the IIMC Annual Conference give $30 for 30 Years, it could be as much as $21,000 or more in one week’s time. If all IIMC members give the $30, it could be as much as $270,000, annually. You don’t have to attend the IIMC Conference to give. Just think what this could do for IIMC Educational Programs.

We need your help! Many of these events occur at IIMC’s Annual Conference, but you can participate even if you do not attend the Conference. We thank those attendees that have participated in the past and trust you will continue to take part in future Conferences.

2013 Annual Report 3 30th Anniversary From the President 1984 - 2014 (continued) This May, we will be in Milwaukee, WI. If you’re interested in helping, bring your Silent Auction item (or ship if unable to attend) to the Conference. These donations play a major role in our fund raising efforts. If you can’t attend the Conference, you can buy your Hawaii Trip Raffle tickets by going to IIMC’s website (www.iimc.com) or look for the Hawaii Flyer at your State Association meeting during the year. The Hawaii raffle has been a great fundraiser and a fantastic trip while doubling in donations over the years. Please remember our annual Silent Auction and Raffles in Milwaukee this year. We welcome all contributions and your participation in these events. PLANNED GIVING Planned Giving is designed to provide IIMC retirees and members an opportunity to be remembered in perpetuity while continuing to support MCEF/IIMC Educational Programs. Special thanks go out to this group of dedicated supporters. We have started an active campaign this year. Please take time to review our Planned Giving information when you receive it and consider your commitment for this most important program.

DONOR RECOGNITION Donor Recognition is on going. We recognize our donors in our annual reports and during special events.

SPONSORS As part of the MCEF/IIMC sponsorship agreement, IIMC donates 10 percent of its annual sponsorship revenue to MCEF. In spite of the economy, our sponsors have shown their commitment to MCEF by their continuous support for Clerk Education. We thank our Sponsors for their commitment. MCEF continues to work hard to control and keep expenses to a minimum. MCEF Board Members volunteer their time and dollars by paying a portion, if not all, of the travel, lodging or operational costs out of their own expenses. Special thanks go out to the IIMC Board and Staff for their continued efforts to support all of MCEF’s fund raising programs. In 2013, MCEF provided $41,466 for IIMC’s Educational Programs. These funds include our returns recognized from Unrestricted Funds and Restricted Endowment Funds and were used for Special Educational Programs, CMC and MMC Scholarships, Distance Learning Scholarships, State Grants and support of the Institute Directors Colloquium. This can be contributed to two areas: our IIMC members believe in MCEF’s mission and their continuous giving; and MCEF’s diligence in growing the Foundation. Thank you for supporting your Foundation throughout these 30 years.

Dale Barstow MCEF President 2013 Year End Charts

Operating Expenses: Income: (Total Income $97,359.79) (Total Operating/Other Expenses $83,996.86) Annual Contributions to IIMC Educational Programs: Voluntary Contributions from IIMC members – 45% .. ($43,955.00) Professional Fees – 21% ...... ($17,265.50) Education Funds to IIMC – 57% ...... ($48,216.87) Raes – 19% ...... ($18,523.73) Board Travel – 7% ...... ($5,645.00) Restricted CMC & MMC Scholarships – 7%...... ($6,000.00) Society Donations –11% ...... ($10,837.09) Supplies/Printing/Postage – 2% ...... ($1,455.52) Unrestricted CMC & MMC Scholarships – 4% ...... ($3,400.00) Silent Auction – 7% ...... ($6,710.00) IIMC Annual Contract – 0% ...... ($0.00) LaserFiche Institute Directors Colloquium – 1%...... ($1,313.97) Other – 6% ...... ($5,859.22) Legacy Plan – 0% ...... ($0.00) State Education Grants – .5% ...... ($500.00) Sponsorships from IIMC – 5% ...... ($4,404.75) Distance Learning – .5% ...... ($200.00) Endowments – 3% ...... ($3,290.00) Walk/Run – 2% ...... ($2,425.00) Actual operating expense to total revenue NAGARA Grant Program Memorials & Tributes – 1% ...... ($1,175.00) for the year is 25% Funds Paid Out - $1,000.00 Explore Milwaukee – 1% ...... ($180.00) Funds Received/Reserved – $0.00

4 2013 Annual Report 30th Anniversary 1984 - 2014

Municipal Clerks Education Foundation Endowed Education Funds and Scholarships American Legal Publishing Corporation Education Fund Mary Lynne Stratta Education Fund Cincinnati, Ohio Bryan, Texas California City Clerks Education Fund Municipal Clerks Education Foundation Sacramento, California Rancho Cucamonga, California Coded Systems Education Fund Microvote, Inc., Education Fund Avon, New Jersey Minneapolis, Minnesota General Code Education Fund Robert W. Pritchard Education Fund Rochester, New York Kitchener, Ontario, Canada Tak & Helen Kawagoe Education Fund Norma Rodriguez Education Fund Carson, California San Antonio, Texas Elizabeth H. Kiss Education Fund Lyall Schwarzkopf Education Fund East Brunswick Township, New Jersey Minneapolis, Minnesota LaserFiche (Institute Directors Colloquium only) Chris & Patrick Wilder Education Fund Long Beach, California Hamilton Township, New Jersey City Clerks of California Scholarship Fund (CA Clerks only) Dyanne Reese Education Fund California Savannah, Georgia Municipal Code Corporation Education Fund Marianne Edwards Education Fund Tallahassee, Florida Normal, Illinois Robert T. Thorpe Scholarship Fund New Mexico Municipal Clerks Education Fund South Brunswick, New Jersey (NM Clerks only) Business Records Corporation Education Fund New Mexico Minneapolis, Minnesota 2013 Atlantic City Conference Walk/Run Participants

2013 Annual Report 5 30th Anniversary 2013 Foundation Donors 1984 - 2014 Shinners ($1,000 and above) Turtle ($250 to $499) American Legal Publishing Corporation Cirtin, Brenda Barstow, Dale Devine, John & Irma Barstow, Donny Dornan, Kathryn Bollhauer, Ray Hogelin, Barbara Brown, Buster Jacobs, Carol De Llamas, Caroline Kopitke, Kittie Elford, Faith Lamblack, Susan McCoy, Patricia Frommeyer, Rich McPherson, Lana General Code Pritchard, Robert International Institute of Municipal Clerks Schneider, Roxanne Langford, Lawton Shalby, Chris Laserfiche Document Imaging Spence, Linda McDonough, Joe Susen, Allan Municipal Code Corporation Tokar, Charles Nicol, Colleen Wisconsin Clerks/Treas & FOA Rodriguez, Norma Young, Brenda Schwarzkopf, Lyall Stratta, Mary Lynne New Century ($100 to $249) Thorpe-Holder, Kathy Arkansas City Clerks, Rec, Treas Tinnin, James Briney, Stacey Winkel, Parker & Foster, CPA PC Chisum, Denise Wolf, Stephen Cox, Denice Daudt, Janis Dupuis, Pattie Geho, Donna Schwarzkopf ($500 to $999) Iowa Municipal Finance Officers Assn. Buttiglieri, Vincent Kansas - CCMFOA Granicus Kayser, Mary Hammerstrom, Bev Kentucky Municipal Clerks Hyland Software Kowal, Terri Kalasz, Stephanie Maggard, Emily Karr, Marian Maine Town & City Clerks Assn Lemoine, Marc Minnesota Municipal Clerks & FOA Martinez Simmons, Monica Moore, Shari New Mexico Municipal Clerks & FO Assn. Municipal Clerks Assn. of New Jersey Reese, Dyanne Ohio Municipal Clerks Assn. Rickard, Muriel Rasmussen, Steffanie Shippen, Samantha Texas Municipal Clerks Vermont Municipal Clerks Vincent, Nancy Wanat, Linda Ward, Jennifer Wilder, Christina

6 2013 Annual Report 30th Anniversary 2013 Foundation Donors 1984 - 2014

Patron ($50 to $99) Abrams, Jeffrey Pinsonault, Sandra Alakayak, Jeri Ascencion, Michelle Alvarez, Conchita Pitman, Camilla Albright, Sarah Asikainen, Megan Barhydt, Patricia Polito, Helen Aldrich, Doreen Atkins, Alice Batliner, Debra Pomroy, Gail Alessi, Susan Attwood, Craig Biedenkopf, Cynthia Rappe, Linda Alexander, Regina Austin, Nona Bracamontes, June Reece, Carla Alig, Julie Avrit, Britt Bright, Nancy Ridley, Denise Allard, Sandra Ax, Stephanie Brown, Sue Rogers, Pamela Allen Burt, Tracy Baca, Mary Lucy Campbell, Phil Romanowski, Renee Allen, Debra Badley, Scott Cassler, Sharon Schoneman, Tani Allen, Jennifer Bailey, Jean Cowley, Carol Sedlak, Michael Allmond, Kelly Bailey, Mike Crowley, Tabitha Seigfried, Michele Almas, Sara Bailey, Reynaldo Dixon, Bernice Slay, Brenda Ambrosier, DeAnza Bailey, Star Edwards, Sandra Sloan, Robert Ames, Amber Bailor, Kathleen Epps, Bridget Thompson, Kimberly Amico, Virginia Bains, Angila Frederickx, Ronny Utah Municipal Clerks Assn. Amspaugh, Anita Baker, April Gipson, Rae Vann, Tameeka Anderson, Bonita Baker, Donna Gladwell, Diane White, Bernie Anderson, Carolyn Baker, Judy Guevara, Gustavo White, Sara Anderson, Janet Baker, Kelly Hansen, Carol Williams, Brenda Anderson, Leisa Baker, Marilyn Hernandez, Cynthia Willis, Tricia Anderson, Robert Baker, Ruth I Compass Technologies Yancey, Chris Anderson, Sandrea Bakken, Mark Johns, Tammy Young, Kathryn Anderson, Teresa Balbinot, Marty Johnston, Lisa Anderson, Tina Balke, Cheryl Jones, Sonya Friend ($25 to $49) Andreae, Laurie Ball, Beth Jordan, Amber Aalderink, Pam Andrews, Amanda Ballard, Deborah Karr, Marilyn Abel, Terri Angel, Joye Ballman, Lisa Kennedy, Natasha Abrahamson, Dawn Anglemyer, Janet Balluch, Eddie Lewis, Jami Ackroyd, Tracy Anglin, Lisa Banks, Denise Madonna, Mary Acy, Shirley Anguiano, Leticia Banks, Nancy Martin, Dale Adams, Diane Appling, Wendy Baranski, Phyllis Martin, William Adams, Jill Aquilante, Carol Barber, Douglass Mason, Sherry Adams, Melissa Arco, Shauna Barefoot, Sheila Masse, Irene Adams, Trevie Arledge, Kathryn Bargsley, Jessica Meltzer, Kim Adamson, Teresa Armbrister, Donna Barhydt, Cynthia Migliacio, Shelia Adkins, Pam Armour, Nicole Barker, Sharon Miller, Kerri Ady, Dianne Armstead, Jo Ann Barks, Jerrod Miller, Vicki Aguilar, Annabelle Armstead, Thomas Barlow, Vance Oglesby, Sally Ahnefeld, Marilyn Arnold, Amy Barnes Hall, Vicki Osler, Lesia Ainsworth, Gina Arnold, Patricia Barnes, Linda Parham, Jenny Akande, Bola Arthur, Jackie Barnett, Juanita Phillips, Marguerite Akers, Joanna Asay, Lynette Barra, Robert

2013 Annual Report 7 30th 2013 Foundation Donors Anniversary 1984 - 2014

Bartell, Sherrie Bielefeld, Joyce Brown, Anna Campbell, Shawn Bartholomew, Tonni Bigelow, Kerry Brown, Anne Campos, Margarita Barto, Karen Billings, Angie Brown, Beverly Cano, Annette Barwick, Carol Bishop, Crystal Brown, Beverly K. Cano, Elaina Basarab, Julie Bitzer, Dianne Brown, Carolyn Cantrell, Mandi Bashor, Kristi Bjorklund, Patrice Brown, Garry Carey, Paullyn Bass, Debbie Black, Nigel Brown, George Carlock, Mary Ann Bassett, Callie Blackerby, Tashia Brown, Marla Carlson, Alyeen Batts, Jamie Blackmon, Lisa Brown, Neysa Carlson, Beth Bauer, Brenda Blackmon, Rhonda Brown, Pat Carnduff, Katie Bauer, Laura Bloom, Virginia Browning, Erica Carnegie, Robert Baumann, Mary Kay Bloomer, Lisa Bryan, Lori Carpenter, Tina Bayer, Elaine Blot, Jamie Bryant, David Carter, Fredia Bayless, Ellen Boan, Linda Bryant, Sandra Carter, Lauren Bazzano, John Boelter, Deborah Buckman, Jennifer Casados, Vandora Beach, Teri Boersma, H. Carolyn Buckmaster, Theresa Case, Kathleen Beadle, Sue Bolser, Sandi Buhr, Lois Casey, Pamela Beadle, Tracey Lee Bond, Alan Bulloch, Danice Casperson, Linda Beal, Tammy Bond, Wendy Bullock, Judy Castillo, Barbara Beaman, Janice Boone-Caldwell, Donna Bunce, Theresa Castruita, Orfadina Beckner, Daylene Borchert, Daniel Burlew, Linda Cathcart, Kathleen Behunin, Roxanne Botica, Renee Burlison, Jackie Chamberlain-Berman, Beirne, Esther Bowen, Peggy Burrell, Jason Carole Bell, Susan Bower, Janette Burroughes, Claire Chaney, Nancy Belleau, Suzanne Bower, Mary Burrows, Wanda Chaplin, N. Dawn Bellinger, Jeana Bowin, Annette Burrows-Johnson, Chapman, Danielle Beltran Goodwine, Agnes Box, Mark Wendy Chase, Carol Benavides, Gerri Boyer, Margaret Burton, Melissa Chavez, Josephine Benevides, Edward Braatz, Steven Buss, Katie Chel, Lisette Benne, Lanaii Bradford, Vicki Bustion, Margaret Cherry, Teresia Bennett, Kathy Bradley, Paulette Butler, Amy Chitwood, Lindsey Bennett, LaDonna Brady, Andrea Byers, Krista Choate, Peggy Benoit, Rose Breese, Larry Cabral-Ruiz, Mercy Christensen, Lara Benson, Kimberly Bremner, Cathy Cabrera, Alberto Christopher, Linda Bentley, Kimala Brewer, LeAnn Cain, Lisa Chumley, Debra Berger, Melanie Brigan, Allan Cain, Susan Church, Joell Bergh, Lisa Briggs, Melanie Calderon, Marie Churney, Cindy Berigan Spira, Molly Brock, Laura Calender, Carolyn Cimics, Peggy Berry, Darla Broderick, Jennifer Calhoun, Marilee Claar Tee, Sonya Berry, Kelly Brodie, Maureen Camarena, Clara Clancey, Karin Bertram, Jeanette Brooks, Tamara Campanello, Josann Clark, Angela Bethune, Linda Brooks, Tish Campbell, Deborah Anne Clark, Carol Bianchi, Lynn Brooks, Vicky Campbell, Keith Clark, Donna Bickford, Kelly Brower, Jeannie Campbell, Kenneth Clark, Kimberlie

8 2013 Annual Report 30th Anniversary 2013 Foundation Donors 1984 - 2014

Clark, Larry Cowan, Charlotte Davis, Suzette Doyle, Linda Clark, Melanie Cowdin, Mary Dawson, Amanda Drynan, Leslie Clark, Nancy Cox, Elizabeth De Amaral, Anita Dubey, Christine Clark, Phyllis Cox, Suzie De La O, Maria Dueck, Marnie Clark, Shelly Craig, Stacy Deahl, Sandie Dugas, Brenda Clark, Shirley Crary, Wendy Dean, Tina Dukowitz, Heather Claudio, April Criswell-Rickman, Jane DeAngelis, Richard Dula, Sherry Clingman, Diane Cromer, Jade DeCastro Lawdanski, Lyla Dunbar, Lisa Clodfelter, Terry Crosland, Lisa Deerton, Lisa Duncan, Tammela Cogdill, Michele Cross, Amy DeFuniak, William Duncanson, Frances Cohen, Camille Crotts, April Degrassi, Carol Dunlap, Danette Coil, Gladys Crotts, Wanda Deiter, Michele Dupack, Denise Colby, Martina Crowder, Melissa DeLaFuente, Manuela Dupuis, Sue Colegrove, Brenda Crowell, Dana Dell, Lisa Duque, Jennifer Coleman, Beverly Crowell, Debra Deloa, Ursula Durrence, Gayle Coleman, Pamela Crowell, Kellie DeMouth, Pam Dyckman, Michelle Colligan, Michele Crumley, Juanita Deno, Julie Easter, Angela Collins, Cynthia Crumrine, Toni Deppe, Wendy Eaton, Carolyn Collins, Deborah Csete, Linda Desiderio, Christa Edwards, Frances Collins, Rene’ Cuello, Sonia DesPres, Donna Edwards, Harriett Collins, Scott Cullinane, Shawn DeVaney, Lorie Egbert, Judy Colombo, Lucie Culp, Barbara DeWitt, Shari Eggehorn, Donna Colvin, Pauline Cummings, Ann Di Carlo, Donna Eidsvaag, Laura Conaway, Starr Cummings, Ella Di Rado, Nicole Elbert, Kimberly Concepcion, David Cummings, Marlene Diaz, Connie Elkins, Mary Lou Conner, Angie Cunningham, Barbara Dick, Sharee Elliott, Barry Conner, Janett Cuppy, Mindy Dickens, Danielle Elliott, Chasity Conrardy, Cynthia Curling, Amada Dickson, Jane Ellison, Shannon Conroy, Constance Curtis, Emalee DiGregorio, Terri Embry, Erin Cook, Johnette Curtis, Michelle Dilts, Margaret Emert, Tina Cook, Mishawn Dale, Denise DiMartino, Jonica Emery, Thomas Cook-Osborne, Lynette Dale, Jarod Disher, Jannene Engbretson, Linda Coons, Tammy Dango, Flo-Ann Dixon, Ronnie Enoch, DiAnne Cordon, Christine Daniel, Deborah Doane, Lanette Enterkin, Janise Cordova, Diane Daniel, Priscilla Doane, Sandra Eoff, Peggy Cordova, Mary Danielle, Rhonda Doerfling, Elaine Estep, Barbara Corin, Shannon Dankenbring, Martha Doherty, Brenda Estes, Dawn Cornell, Debbie Dauzat, Cynthia Donabauer, Liza Evans, Janice Cortum, Joyce Davidson, Brent Donaldson, Lorelei Evans, Sharon Cousino, JoAnne Davidson, Dionne Donowho, Abigail Ezzell, Cynthia Coutney, Frank Davidson, Nannette Doucette, Anita Faessen, Margaret Cova, JoAnn Davis, Brenda Dougherty, Linda Fahlen, Mary Covino, Cecilia Davis, Debbie Doughty, Sandy Falanka, Richard Cowan, Cathy Davis, Donna Douglas, Alice Falardeau, Michelle

2013 Annual Report 9 30th 2013 Foundation Donors Anniversary 1984 - 2014

Falone, Katherine French Murray, Cindy Gilpin, Melissa Hagen, Brenda Farbaniec, Theresa French, Stephen Gitschlag, A. Hagood, Charles Farnsworth, Susan Fretueg, Marian Giusti, Jo Anna Haischer, Karen Farrar, Michelle Fritzen, Elizabeth Glanz, Tracy Hale, Valerie Faust, Linda Fruecht, Joshua Glasgow, Mary Hales, Roy Fawe, Chris Frye, Jessica Glasso, Louise Hall, Brenda Feeley, Teri Frye, Linda Goad, April Hall, June Fees, Gary Fryman, Crystal Gobbo, Martin Halleck, Hope Feibel, Teri Fuentes, Maria Goering, William Halvorson, Martha Fenner, David Fultz, Teresa Goerks, Kathleen Hamilton, Carolyn Ferebee, Rhonda Gadd, Holly Goertzen, Anita Hamilton, Yvonne Fernandez, Maritza Gafford, Roberta Goldberg, Letty Hammers, Pat , Tracy Gall, Dawn Gonnella, Linda Hammond, Asceleta Ferren, Sally Gallman, LeAnn Good, Lindsey Hammond, Dolores Feuerborn, Shara Galloway, Asa Goodwin, Tanya Hampton, Jacquelyn Fierro, Ida Galloway, Tiffany Gordon, Sonia Hamrick, Beth Figgs, Nyota Gallucci, Peri Gossett, Anita Hancock, Lana Figueroa, Jessica Galvin, Mary Gourley, Mary Haney, Vicki Findley, Rita Gamble Hatfield, Nancy Gourley, Rose Hann, Kathryn Finecy, Kim Garcia, Lisa Graham, Karla Hansen, Sally Finley, Michelle Garcia, Patti Graham, Mike Hansen, Tracy Fisher, Cynthia Garfinkel, Donna Graham, Miki Hanson, Sherri Flaming, Paula Garland, Joy Grandys, Anna Happel, Mary Flanders, Patricia Garness, Mary Grant, Mary Hardin, Phyllis Flatau, Nyla Garrison, Charmayne Gray, Anna Harding, Laurie Fleming, Douglas Garrison, Deanna Green, Gail Harding, Ronni Fletcher, Jennifer Garrison, Pam Green, Paige Harding, Tanya Flores, Julie Gates, Betsy Greene, Rodney Harms, Kim Fogarty, Tricia Gautreau, Sandra Gregory, Pam Harper, Deb Folbrick, Lori Gaw, Connie Grenlie, Sandy Harper, Linda Fonseca, Omara Gayler, Branson Griffin, Denise Harrington, Cathy Forbes, Joyce Gemme, Laura Griffin, Michael Harris, Alan Ford, Rachel Genievich, M. Elizabeth Griffin, Robin Harris, Cynthia Fornof, Nanette Genzale, Nicole Griffin, Sherri Harris, Delores Foster, Tonya George, Sharon Griffith, Robin Harris, Gina Fountain, Debbie George, Shelley Grimes, Leatha Harris, Inez Fountain, Samantha Gibson-Salgado, Cheryl Grissett, Kay Harris, Rayna Fowler, Kalecia Gill, John Guerrero, Lizette Harris, Sandra Fox, Glinda Gilleon, Linda Gundermann, Glenda Harris, Sharon Franklin-Ricks, Wendy Gillespie, Jane Guthrie, Cheryl Harrison, Melody Frasier, Janet Gilmore, C. Jean Haacke, Melissa Hartson, Tiffany Frazier, Wendy Gilmore, Susan Haag, Denisa Hartz, Sheri Freece, Susie Gilpin, Audrey Haddick, Pamela Harvell, Betty Freeman, Jennifer Gilpin, Jamie Hagen Mundy, Joyce Hass, Susan

10 2013 Annual Report 30th Anniversary 2013 Foundation Donors 1984 - 2014

Hatley, Marsha Hilty, Sandra Ingman, Colleen Jones, Susan Hawkins, Suzanne Hinton, Amber Ingram, Jackie Jordan, Tasha Hawkins-McGruder, LaKesha Hiseley, Connie Ireland, Tom Joseph, Jessie Hawrot, Patricia Hitshew, Tami Isaak, Kim Joyce, Jane Hawthorne, Robin Hobscheidt, Peggy Iverson, Susan Jurkovich, Nila Hayes, Jamie Hobson, Linda Jackson, Michelle Kachur, Richard Haynes, Robin Hoffman, Cindy Jackson, Nancy Kadlec, Mary Hayter, Virginia Hoffman, Sherry Jackson, Nykesha Kail, Lisa Hazelwood, Geri Hogue, Carol Ann Jacobs, Irene Kakacek, Tawnia Heard, Myra Hohenadel, Sherry Jacobs, Joseph Kammer, Kay Heaviland, Shelly Hoke, Nancy Jacobs, Susie Kamp, Melinda Hedberg, Elizabeth Holloway, Penny James, Treva Kamper, Beth Heins, Val Holtmeier, Vanee Jansen, Catherine Kanzig, Surekha Helder, Christine Honaker, Ashley Janssen, Johan Kaser, Linda Helton, Jessamyn Hool, Bradley Jernigan-Bush, Denise Kee, Mary Hendershot, Jennifer Hoosman, Dorene Jeske, Marcia Keeling, Lesslie Henderson, Jackie Hort, Kelli Jimenez, Brittani Keena, Anna Marie Henderson, Robin Housenga, Nona Johannemann, Jan Keene, Kristie Hendrix, Martha Howard, Jeremy John, Rose Keesler, Terry Henneman, Betty Howat, Ian Johnson, Andrew Kehl, Nancy Hennessy Mohan, Monica Howes, Laura Johnson, Angela Keith, Lillian Henninger, Cathy Hubbard, Dimitra Johnson, Carolyn Keller, Kristina Henry, Brenda Huber, Gay Johnson, Christie Kelly, Dennis Henson King, Brandi Huck, Doretta Johnson, Debby Kelly, Linda Hererra, Tiffni Hudgens, Louise Johnson, Debra Kelly, Lisa Herman, Carol Hudson, Brian Johnson, Dorothy Kemp, Glenna Herman, Michelle Hudson, Teresa Johnson, Jennifer Kenney, Kelly Hernandez, Awilda Huffman, Marcia Johnson, Joan Kenny, Robin Hernandez, Juana Hughes, Judy Johnson, Joan Kent, Joyce Hernandez, Maria Huhtala, Melissa Johnson, Kathy Kent, Kelly Hernandez, Rosalba Hummel, Terra Johnson, Kristina Kerley, Susan Herron, Susan Hunt, Cynthia Johnson, Leana Kerr, Linda Hess, Deborah Kay Hunt, David Johnson, Lora Kessler, Michelle Hester, Melanie Hunt, Joanne Johnson-Martin, Janice Kett, Carolyn Hewett, Robin Hunter, Julia Johnston, Mary Kewley, Regina Hicks, Cheryl Hust, Sandra Johnston, Suellen Keyworth, Helen Hicks, Jane Hutchison, Cynthia Jolley, Michele Kienitz, Doris Hicks, Sherry Hutton, Deborah Jones, Deanna Kimbro, Linda Hicks, Steven Hyde, Mary Beth Jones, Donna Kimbrough, Mona Higaki, Wanda Hynd, Linda Jones, Donna King, Donna Hildebrand, Becky Iannaco, Deborah Jones, Dorothy King, Karen Hilford, Bonnie Ide, Nancy Jones, Kelly King, Kristen Hill, Laura Idso, Nora Jones, Linda Kintaro, Sonya Hillman, Barbara Ilaria, Barbara Jones, Shadina Kintner, Judy

2013 Annual Report 11 30th 2013 Foundation Donors Anniversary 1984 - 2014

Kirchoff, Raquel Lang, Tina Lintner, Margaret Mansell, Cindi Kirkpatrick, Sheila Lange, Angela Little, Linda Mapp, Barbara Ann Kizer, Heather Lanier, Debbie Little, Linda Marentette, Benjamin Klassen, Rachelle Lara-Carranza, Rachel Littrell, Rhonda Marksberry, Carolyn Kline, Janelle Larsen, Cathy Litzan, Laura Marsh, Maria Klingenmeyer, Mary Larson, Emily Lobdell, Kathy Marsh, Vicky Klinke, Lonna Larson, Karen Lockett, Patricia Marshall, Michelle Kniefel, Amber Larson, Kathleen Lockhart, Fern Marshall, Wendy Knight, Melissa Larson, Patricia Lockwood, Marissa Martinelli, Cathy Knoles, Laurel LaSeure, Julia Lockyer, Kathryn Martinelli, Krista Koch, Christine Latimore, Pamela Loe, Stacey Martinez Groves, Koch, Kathryn Latray, Jerilee Logan, Phyllis Rosemarie Koger, Jim Laur, Juana Lomax, Amanda Martinez, Daniel Koll Anderson, Stephanie Laurain, Cara Lomax, Tina Martinez, Lavoana Koontz, Jeanne Lawrence, Barry Looman, Monica Martinez, Suzie Koos, Kelly Lawrence, Jason Lopez, Melissa Mast, Katherine Korson, Nancy Lawrence, Melissa Lopez, Sylvia Mastin, Thomas Kraft, Phyllis Lawson, Melanie Lovette, Kelly Mathes, Lee Krages, Deborah Laymon, Teri Lowry, Mary Matthews, Betty Kranenburg, Charlotte Layton, Kimberly Lubbers, Kathy Mattson, Lee Krehbiel, Helen Leathers, Kathy Lucas, Lisa Mayne, Patty Krepina, Jennifer Leavings, Rebecca Lucken, Charles Mazich, Pamela Kretz, Lori LeCount, Marcy Lyon, Diane McCaa, Dineki Kriley, Susan Lee, Kristi Mabe, Ladeana McCafferty, Gloria Krueger, Billie Jean Lee, Ursula Maben, Melanie McCarthy, Ann Marie Krumm, Lorene Leeflang, Ruanne MacConnell, Patricia McCarthy, Pamela Kubacz, Lorraine Lehr, Bren MacFarlane, Sandra McCarthy, Paula Kucera, Angela Leitch, Donald Macias, Marie McClellan, Robin Kudrna, Debbie LeJeune, Earlene Macintyre, Ava McClung, Marilyn Kuhlemier, Shanna Lenz, Kathy Mackey, Jennifer McCluskey, Marie Kukuk, G. Machele Leoncini, Jeanne Magee, Mary McCoy, Ashley Kumar, Elaine Leonhardt, Ronald Magno, Jeanie McCoy, Christy Kummer, Amber Letterman, Christine Malden, Christy McCoy, Gloria Kurtz, Teresa LeViner, Janet Maldonado, Mollie McCoy, Marcella Kuster, William Lewis, Judy Malinowski, Janice McCracken, Diana Kutzman, Wanda Lewis, Laurie Maliska, Deborah McCracken, Vickie Kwasniewski, Joanne Lewis, Peggy Mallotto, Lynn McCrory, Amanda La Margo, Joseph Lewis, Tonia Malone, Rosario McDuffee, Mary Laflin, Connie Leyva, Patricia Maloney, Onorina McElyea, Lisa Lamb, Susan Limb, Venadee Mann, Aimee McGee, Stefanie LaMora, Jennifer Linan, Catherine Mann, Lisa McGinnis, Angela Lane, Kimberly Lindsey, Joy Manning, Judy McInturf, Marty Lane, Susan Lingo, Lynne Manning, M. Charmagne McKay, Tami Lang, Monique Link, Vivian Manousos, Katherine McKechnie, Lonnie

12 2013 Annual Report 30th Anniversary 2013 Foundation Donors 1984 - 2014

McKenzie, Deloris Miller, Lonny Mueller, Sharon Ortiz, Norma McKenzie, Donna Miller, Monique Muhlberg, Ilene Osborne, Cynthia McKinney, Patti Miller, Oletha Mull, Donna Osborne, Walter McKivergan, Deb Miller, Vicki Muninger, Jason Osterby, Deborah McLeland, Vicky Miller-Viars, Amber Munoz, Mary Oswald, Linda McLeod, Deborah Mills, Debora Murley, Christine Ott, H. Stephen McMahon, Donna Mills, Mary Myers, Mary Overton, Angela McNamar, Toni Milner, Heidi Nader, Nadine Overton, Jean McQueary, Jennifer Minnis, Helen Nagoda, Joanne Owens, Kimberly Means, Pamyla Mirman, Sharmin Napolitino, Heidi Owens, Melisa Mears, Cheryl Mitchell, Alex Nathoo, Mavis Owens, Penny Mehalek, John Mitchell, Carolyn Neer, Susan Oyagak, Tonya Meisinger, Jan Mitchell, Esther Nelson, Cindy Paans, Jaap Mekeel, Tiffany Mitchell, Lori Nelson, Jan Paddock, Theresa Melancon, Dolores Mitchell-Mcintosh, Laney Nelson, Lynette Padovan, Deborah Melancon, Ellen Mixon, Demetra Nelson, Meredith Paetz, Patricia Melcher, Brenda Moak, Jeri Neve, Jean Pagnotta, Shawn Menard, ReBecca Mobbs, Misty Nevill, Marla Palmer, Kathryn Mendosa, Randy Mobley, Lisa Neville, Elizabeth Palmer, Lori Mendoza, Grace Modigh, Sandra Newkirk, Kathleen Parent, Linda Mendoza, Monica Montgomery, Kimberly Newman, Jamie Parker, Mary Menendez, Maria Montgomery, Teresa Nichols, Shirley Parker, Michelle Mense, Tamara Moore, Denise Nicholson, Jacqueline Parker, Robert Mercadante, Sabrina Moore, Frances Nielsen, Marta Parker-Evans, V. Michelle Mercer, Teresa Moore, Raenell Norr, Tracy Paserchia, Francine Meredith, Jodi Moosman, Kathryn Norris, T. Edwin Patek, Kerry Mericle, Carol Mootz, Debra Nyitrai, Barbara Patterson, Cynthia Merideth, Rebecca Morford, Julia Oberbroeckling, Angela Pavley, Diana Merritt, Rebecca Morgan, Glenda O’Connor, Mary Pavlica, Andrew Mesich, Suzanne Morgan, Judy Oelke, Kelly Pavlovic, Shirley Metzger, Margaret Morgan, Kari Ogan, Bobbi Pawluk, Susan Meyer, Dawn Moritz, Vanessa Ogden, Lynnette Payne, Cathy Meyer, Deann Morrison, Nancy O’Hara, Karen Payne, Lynette Middenway, Noelani Morrison, Suzanne Oilar, Elizabeth Payne, Nkenga Middleton, Janet Morse, Cheryl Okerlund, Marcia Payton, Connie Midgley, Linda Morse, Kelly Olea-Moger, Anna Peacock, Barbara Miles, Linda Morse, Louis Olives, Jessica Pearce, Dawn Miles, Mary Moser, Colleen Olsen, Lora Pedraza, Hilda Miller, Barbara Mosley, Gary Olsen, Michele Peery, Ida Miller, Debbie Mount-Taylor, Karen O’Neal, Donald Pegram, Alice Miller, Doris Moyers, Linda O’Rear, Kathy Pepper, Gay Nell Miller, Jacquelin Moyo, Nanci O’Rourke, Harold Perales, Anna Miller, Katrina Mueller, B. Dianne O’Rourke, Kathy Perdue, Lisa Miller, Laurie Mueller, Shari Orr, Martha Perez, Patricia

2013 Annual Report 13 30th 2013 Foundation Donors Anniversary 1984 - 2014

Perkins, Kay Power, Sydney Reynolds, Sandy Ross, Angela Perry, Desiree Powers, Holly Rhoton, Beth Rosson, Joyce Perry, Dora Powers, Jodi Richard, Brenda Roten, Rheba Pesek, Doreen Preston, Connie Richards, Karla Ruch, Brian Peters, Sue Price, April Richards, Susan Rue, Audrey Petersen, Lisa Price, Cindy Richardson, Betty Ruff, Sarah Peterson, Lee Ann Price, Judy Richardson, Elizabeth Ruff, Teri Peterson, Lynette Pugh, Evelyn Richardson, Kelly Rugg, Marlo Peterson, Marsha Pumm, Joyce Ricks, Linda Rumley, Bonnie Pettit, Martha Punzo-Arias, Maria Ricks, Teresa Rundle, Barbara Pewitt, Crystal Purvis, J. Andi Rickstrew, Diane Rush, Kristen Pflugfelder, Diane Putney, Doreen Rider, Kelly Rush, Tina Phelps Miller, Geneva Pyatte, Nancy Riege, Sandra Rushton, Mary Phenix, Patricia Quiceno, Yolanda Riley, Carolus Russell, Jennifer Phillips, Amy Quinlan, Jane Rincavage, Maureen Russomanno, Cheryl Phillips, Karen Quirk, Ann Ritchie, Cathie Ruth, Linda Phillips, Tonya Rae, Barbara Robbins, Ina Rutkowski, Nancy Pieknik, Gail Raggs, Suzette Roberson, Angie Ruttan, Mark Pierce, Charles Raish, Dencia Roberson, Jacqueline Ryan, Kim Pierce, Jennie Ramos, Claudia Maria Roberts, Amy Ryun, Ruth Pierce, Karen Ramos, Susan Roberts, Margaret Sade-Bartl, Madalyn Pierce, Marisa Ramos, Tamra Robertson, Ellen Sain, Emily Pierce, Sheri Randle, Nick Robillard, Laurie Salseina, Christine Pierce-Tamplen, Dianne Randolph, Bertha Robinette, Edward Samolchuk, Denise Pimentel, Nora Randolph, Rolaynne Robinson, Bridgette Samson, Venus Pitts, Dianna Ranieri, Kathy Robinson, Janet Samuelsen, Lucy Pock, Donna Ransom, Emery Robinson, Karen Sanders, Barbara Pogue, Nannette Ransom, Jennifer Robinson, Peter Sanders, Melissa Polakowski, Gayle Rasco, Kelly Robinson, Suzette Sanderson, Tammara Pollard, Cindy Rathbun, Ann Roblin, Jacqueline Sandlin, Barbara Pollok, Sherry Ray, Kay Rodriguez, Awilda Santamaria, Erika Pollowy, Marcia Rea, Larry Rogers, Kelsey Santos, Grace Pope, Byron Reale, Jeremy Rogers, Kristy Sargus Ross, Ruthanne Pope, Linda Red Olcese, Nancy Rogers, Maxine Sartin, Sandra Pope, Zella Redding, Annalea Rogers, Penny Sayler, Karla Porter, Kathy Reed, Alice Rombouts, Marie Sayre-Castro, Melinda Porter, Lynn Reed, Dana Ronemus, Barbara Jo Schafer, Gregory Poston, Pamela Reed, Rosalind Roome, Bruce Scherer, Karen Potter, Linda Rehkopf, Kim Roper, Loretta Schermeyer, Sundy Powell, Cheryl Reid, Jocelyn Rosales, Jessie Schillaci, Gina Powell, Joni Reilly, Michele Roseman, Evonne Schilling, Pamela Powell, Leona Reitberger, Carol Rosenbaum, Cecile Schinestuhl, Betty Powell, Susan Rentz, Sandy Roskens, Cynthia Schlaud, Julie Powell, Teresa Reyes, Angelina Ross Akridge, Sharon Schlegel, Danette

14 2013 Annual Report 30th Anniversary 2013 Foundation Donors 1984 - 2014

Schmitt, Robin Shelly, Kristie Soupene, Carol Suciu, Barbara Schneider, Angela Shelton, Dianne Sovey-Meyer, Denise Suggs, Cheryl Schnurr, Joleen Shepherd, Tania Sowa, Amy Suiter, Katherine Scholes, Sheila Shinska, Marcella Sparks, Cathy Sullivan, Patricia Scholink, Linda Shirey, Meredith Sparks, Mary Sullivan, Tracy Schouten, Amy Shuler, Rebecca Spediacci, Sheri Summers, Kim Schreiber, Dianalynn Sica, Laurie Speer, Doris Sumner, Stephanie Schuler, Susan Silbernagel, Julie Spicer, Gwendolyn Sunseri, Marie Schulkoski, Vickie Simms, Heather Spindler, Patty Swanson, Kristi Schult, Shirley Simpson, Linda Spinks, Meagan Swenson, Ann Schuurman, Susan Sinclair, Anika Spomer, Diane Swidnicki, Joni Sciara, Lorinda Singleton, Amy Spoon, Sharla Swing, Marilyn Scoggins, Sherry Sink, Cynthia Sprague, Steven Swinney, Angela Scott Grey, Patti Sirochman, Cynthia Squarcia, Kirsten Swinney, Gwendolyn Scott, Cheryl Sittlow, Barry Squires, Judy Swope, Chris Scott, Cynthia Skilbred, Vicky Stallings, Karen Sykes, Shuntai Scott, Harriet Skinner, Vicki Standridge, Janice Sypolt, Bethany Scott, Jennifer Skirko-Stewart, Susan Stanker, Kim Sy-Rodriguez, Lourdes Scott, Lisa Slagel, Krissy Stanley, Kim Taboada, Herlina Scott, Lynnette Slater-Schulte, Shirley Starling, Alton Talbert, Debra Scott, Mary Slaughterback, Ashley Staton, Tim Tanner, Katherine Scott, Yvonne Sloat, Kimberly Stechschulte, John Tate, David Scrogham, Susan Slusser, Rachel Steffel, Margo Taubert, Judith Scullawl, Judy Smale, Amber Stein, Marion Taylor, Carrie Seader, Melissa Small, Melissa Stephens, Jodi Taylor, Crystal Seager, Judith , April Stevens, Kelly Taylor, Debra Seibert-Volz, Marcia Smith, Debra Stewart, Oma Lou Taylor, Jonathan Seidl, Michelle Smith, Emily Stice, Janet Taylor, Rita Selchan, Katherine Smith, Jane Stickles, Tara Taylor, Selena Sellars, Douglas Smith, Joseph Stikeleather, Bonnie Taylor, Toni Sembach, Susan Smith, Kathy Stokes, Doris Taylor-Webb, Betty Sewell, Elizabeth Smith, Linda Story, Shannon Terwilliger, Paulette Sewell, Lisa Smith, Marilyn Stouder, Hester Testa, Tami Sexton, Michelle Smith, Mitzi Stoudt, Darlene Thall, Donald Shackelford, Renee Smith, Rebecca Strait, B. Thomas, Jane Shadix, Peggy Smith, Stephanie Strands, Sue Thomas, Kareen Shafer, Barb , Kristie Strasheim, Lynn Thomas, Sontidra Shah, Pramod Smollen, Charlene Strathman, Jane Thompson, James Shaughnessy, Catherine Sneddon, Susan Strauch, Margaret Thompson, Janice Shaver, Janelle Snyder, Karen Strickland, Kathleen Thompson, Priscilla Shaw, Amanda Sollena, Rosary Strickland, Kay Thompson, Sheralene Shaw, Rachel Solomon, Elaine Strickland, Michelle Thornburg, Belinda Shea, Joseph Solorio, Kory Stroup, Christy Thornburg, Denese Sheehan, Rita Soto, Caroline Stubbe, Morgan Thornley, Diane

2013 Annual Report 15 30th 2013 Foundation Donors Anniversary 1984 - 2014

Thurston, Sue Vance, Angelica Wendt, Debra Wilson, Karie Tibbitts, Pat Vecchiarella, April West, Anna Wilson, Kathleen Tillman, Sybil Ventura, Karen Westbrook, Mackie Wilson, Linda Timm, Jane Verrastro, Leonard Wester, Barbara Wilson, Mary Tisdall, Tammy Vervisch, Tine Wetzel, Suzy Wilson, Nicole Toberman, Rebecca Vidaurri, Beth Whealdon, Annette Wilson, Thomas Tobias, Janet Villarreal, Sue Wheatley, Catherine Winquist, Angela Tolsma, Joyce Vincent, Lisa Wheeler, Sarah Winter, Joanna Tommer, Melody Vinton, Jeanette White, Allison Wisniewski, Kathleen Tompkins, Cindy Virnig, Sue White, Chris Witte, Jennifer Toufar, Shannon Vock, Tammy White, Jean Wolf, Cherline Trainer, Eileen Volpe, Lisa White, Joy Womack, Ann Trakas, Louisa , Jody White, Lynette Wonner, Tracey Tranchida, Michael Vorwald, Cindy White, Mary Wonsor, Lucrecia Trentmann, Mary Voss, Diane White, Patricia Wood, Becky Trevett, Sarah Waddell, Mary Jo White, Sandra Wood, Beverley Trimble, Kristie Waibel, Gail Whitehead, Terry Wood, Jamie Trittschuh, Jennifer Wainscott, Carla Whitener, Beverly Wood, Wendy Trivette, Lynn Waldron, Dianne Whitlock, Mary Woodlee, Debbie Trobaugh, Holly Walker, Sharleen Whittington, Jane Woods, Sandra Trout, Nancy Wall, Kathryn Wickham, Terri Woodward, John Troyer, Tanner Walsh, Susanne Wicks, Amelia Worden, Marcia Turpin, Charles Walters, Becky Widner, Diane Worley, Kim Tweedy, Sandra Walters, Kelly Wieleba, Sandra Worley, Leighanna Tyler, Dana Wand, Julie Wigley, Linda Wormet, Carol Tymchyshyn, Douglas Ward, Kathy Wilcox, Debi Wouters, Jozef Ulmen, Stacy Ward, Patrick Wilhite, Janice Wright, Annette Underwood, Suzanne Warren, Linda Wilkerson, Patrice Wyers, Johnnie Unsworth, Robin Warren, Roberta Wilkerson, Stacy Yardley, Anona Usery, Beth Warren, Su Williams, Andrea Yester, Melinda Utt, Holly Warwick, Rebecca Williams, Athina Young, Donna Valdez, Cindy Washington, Pamela Williams, Carolyn Young, Sharon Valdez, Georgann Watkins, Sandra Williams, Jan Young, Vicki Valdez, Louie Watson, Connie Williams, Janice Younger, Brenda Valladares, Ela Weary, Debra Williams, Lisa Zabilansky, Kara Van Camp, Toni Weaver, Theresa Williams, Lori Zak, Teresa van de Moosdyk, Robin Weaver, Tracy Williams, Melissa Zamora, Crystal Van Der Linden, Johanne Weber, Claudia Williams, Sheila Zeidler, Amanda van der Rhee, John Wedel, Sherri Williams, Sheila Zito, Susan Van Der Schoot, Wim Weese, Kelli Williams-Warren, Jane Zoklu, Sercan van Hall, Merel Welborn, Christy Willis, Tony Zucchero, Lucille Van Loo, Patricia Welch, Augusta Wilsgard, Jon Zuver, Lisa VanBlargan, Clara Wells, Delcy Wilson, Dianne VanBuskirk, Patricia Wells, Sharon Wilson, Joyce

16 2013 Annual Report MCEF Memorials/Tributes The following is a list of donations made to MCEF on behalf of the deceased individuals.

On behalf of Alvin Simpson Mary Lynne Stratta

On behalf of Annette Stevens Mary Lynne Stratta Charles Tokar Dale Barstow Colleen Nicol Norma Rodriguez International Institute of Municipal Clerks Roxanne Schneider

On behalf of Arnold Cirtin International Institute of Municipal Clerks Mary Lynne Stratta Dale Barstow Roxanne Schneider

On behalf of Barbara Jeffers On behalf of Nell V King International Institute of Municipal Clerks Mary Lynne Stratta

On behalf of Betty Jo Phelps On behalf of Pat Hammers Mary Lynne Stratta International Institute of Municipal Clerks Mary Lynne Stratta On behalf of Edith Salinas Mary Lynne Stratta On behalf of Sandra Williams International Institute of Municipal Clerks On behalf of Francis Bradley Mary Lynne Stratta On behalf of Tom Wayman International Institute of Municipal Clerks On behalf of Frank Simpson Mary Lynne Stratta On behalf of Wanda Buckner Mary Lynne Stratta On behalf of Gordon “Gordy” Alexander International Institute of Municipal Clerks Marian Karr Roxanne Schneider MCEF Memorials/Tributes Wisconsin Clerks/Tres/FOA The following is a list of donations made On behalf of Hillie Sims to MCEF in recognition of the following- Mary Lynne Stratta individuals. On behalf of Lee Woods In recognition of Jean Bailey International Institute of Municipal Clerks Norma Rodriguez

2013 Annual Report 17