Evergreen CSR 2016
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About the CSR Report 4 04、Care for employees and Environmental Safety 72 I. Talent attraction and development 74 A Message from the Chairman 6 II. Employee communication and care 82 III. Protection of working environment 86 Stakeholders and Issue Management 9 、Promotion of Education and 、Business Status and 05 01 Contribution to Society 88 Operating Strategies 24 I. Promotion of education 90 I. Company profile 26 II. Contribution to society 92 II. Operating strategies 30 III. Compliance 33 CONTENTS IV. Risk control 35 02、Partnership and Customer Management 38 I. Supplier management 40 II. Associate partner 44 III. Customer management 45 IV. Cargo safety 48 03、Environmental protection and Sustainable Shipping 50 I. Energy management 52 II. Emission management 59 III. Waste and water resource management 61 IV. Sustainable shipping development 68 Corporate Social | Responsibility Report | Interval of issuance disclose relevant performance information, the information of the fleet regarding the environmental and educational training also involves our subsidiaries in Britain and We have issued the Corporate Social Responsibility (CSR) Report Singapore. The information about the expatriates covers the individuals under the since 2013. The CSR Report covers the actions and achievements centralized management the Evergreen Group (Evergreen International Corporate). There of the Evergreen Marine in regards to its economical, social, and is no substantial change of the Company in terms of the scale, organizational structure, environmental aspects in 2016 (from January 01, 2016 to December 31, or ownership that may seriously affect the CSR Report during the report period. For more 2016). About the CSR Report information about the organizational structure of the Company, refer to Pages 16 to 18 of We issue the CSR Report every year, the 2015 report was released the 2016 Annual Report. on September 30, 2016. The next issue will be released in November The information is disclosed under the editing structure of the CSR Report according 2018. to the “core" options of the GRI G4 (Global Reporting Initiative). Editorial policy All the local or important operating bases disclosed or referred External assurance to in the CSR Report indicate those in the Taiwan area. To completely We commissioned Deloitte Taiwan to conduct limited assurance in accordance with the ROC Statements of Assurance Engagements Standards No 1. “Assurance Engagements other than Audits or Reviews of Historical Financial Information". Contact information You are welcome to download the CSR Report from our website https://www. evergreen-marine.com/tw/ (PDF file). If you have any question about the CSR Report, please contact us: CSR Committee, Evergreen Marine Corporation Address: No.163, Sec. 1, Xinnan Rd., Luzhu Dist., Taoyuan City Tel.: 03-312-3247 E-mail: [email protected] 4 2016 EMC CSR Report 5 Corporate Social | Responsibility Report | The year 2016 was a tough year for all the container shipping service environmental protection pages on our website to describe our emission control and waste disposal providers in the world. In addition to the low growth rate of the global trading measures for the fleets, and instantly reply to the query of our customers about the information of our business and the recession of the global economy, the acquisition and merger of environmental protection. We won the Excellent Environmental Protection Award from the Los Angeles the five giants in the shipping industry, the bankruptcy of the international top- Harbor Department as a praise for our outstanding performance in executing the Vessel Speed Reduction seven shipping companies. The increasingly dropped freight due to imbalance of (VSR) program of the San Pedro Bay, California, in 2015 and our contribution to the protection of the A Message from the Chairman the supply and demand on every shipping route brought great challenge to the environment. In addition to the environment-friendly fleets, the e-Commerce website (ShipmentLink.com) operation of the shipping companies. In the pessimism of the participants over the of the Company introduced a comprehensive service platform to continuously improve the quality of our development of the market, all of the Evergreen folks persisted in keeping with the e-Service. We introduced online registration and remittance information upload functions in the Greater operating philosophy of sustainability and positively enhanced the management China Region to enable the customers to understand the status of the remittance by clicking the mouse. of the operating income and cost, increased the fuel-saving efficiency, extended The navigation safety is our most concern in the training of the employees in terms of the the cooperation with our strategic associate partners to develop new markets, management and business operation. The EVERGREEN Seafarer Training Center is equipped with and improved the training of the employees in order to strengthen the core comprehensive training facilities and provides various training courses. A total of 30 professional training competitiveness of the Company. Thanks to the growth starting in the fourth courses in 359 phases were held in 2016 and 2,576 seafarers participated in the training. Our seafarer quarter, all the business indicators including the utilization of the shipping space training center is recognized by the U.K. Maritime and Coastguard Agency (MCA) and the Maritime and and the average freight income have been substantially improved. Port Authority (MPA) of Singapore. The “ship-shore rotation" system originated from us has been a good Regardless of the unprecedented impact on the container shipping market example in the industry since it was put into practice. It not only provides an opportunity for the seaman in 2016, we always believe that we must be serious with environmental protection, to work on land, but also facilitates the conformity of the shipping schedule arrangement, allocation of employee care, and public service responsibility under our operating philosophy of shipping space, loading and unloading at the wharf, and ship repair to the requirements of the marine sustainable development while pursuing the highest income and shareholders´ work with the help of the outstanding seamen and their professional knowledge. This is very helpful to interests, because only placing more importance on the environmental protection improve the overall operation efficiency of the entire transportation service chain. The seamen will have and CSR can we demonstrate the value more opportunities for their work on the ship and land and can take more care of their family thanks to of the sustainable development. the ship-shore rotation and expiration system. A tacit understanding will be formed in the ship-shore cooperation by changing the roles of the seamen. Creativity always originates from professionalism and In the environmental insight. In addition to the internal and external professional training, our online learning system enables the protection, all of our new employees to learn professional knowledge required for their work and improve their competence at any ships meet the requirements time. of the latest environmental protection standards in As for the social responsibility, we have provided maritime schools and colleges with cooperative the industry. We also take education programs and practical training opportunities for many years. We are currently implementing continual actions to cooperative education programs with 3 maritime colleges in Taiwan and promoting the Intern Pre-selection improve existing fleets and, thus, system. A fixed number of candidates for the internship are provided to each school and college every ensure compliance with year to train the talents needed for the shipping industry in the future. As for the projects, we enhance the the requirements of the cooperation with the National Kaohsiung Marine University to train maritime talents on a broader basis. California Air Resources We also offer special shipping technology classes for the graduates in the hope to train young people who Board (CARB). We have not yet graduated from maritime colleges with a series of complete professional knowledge and frequently update the techniques and give them an opportunity to work on a ship. We work with the Chang Yung-Fa Foundation 6 2016 EMC CSR Report 7 Corporate Social | Responsibility Report | for public service by sponsoring the activity of fostering a search and rescue dog and donating funds to the Taiwan Elites´ Search and Rescue Association to support them in their engagement in the rescue Stakeholders and Issue Management mission. We give required assistance to the victims in addition to the donation. We will continuously No business can be successful without the support and collaboration of the stakeholders. Hence, integrate the resources of the Evergreen Group and work with other public service organizations to take smooth communication and interaction are indispensable in business operations. As the most important shipping company in Taiwan, we know how important the opinions of the stakeholders are. Hence, we try care of disadvantaged minorities and promote various public welfare undertakings. Lecture courses on the to understand them and their concerns through analysis and give them feedbacks. Fair Trade Act, Evergreen Group Loss Prevention symposiums, and other courses beneficial to the public service are provided on an irregular basis as well. I. Identification