DOCSLIB.ORG

Exploring Ethnic Diversity on Managerial Choices in Nigeria. Henry Odiri Imoni Walden University

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Exploring Ethnic Diversity on Managerial Choices in Nigeria. Henry Odiri Imoni Walden University Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2018 Exploring Ethnic Diversity on Managerial Choices in Nigeria. Henry Odiri Imoni Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the African Languages and Societies Commons, African Studies Commons, Business Administration, Management, and Operations Commons, Ethnic Studies Commons, and the Management Sciences and Quantitative Methods Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral dissertation by Henry O. Imoni has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Donna Brown, Committee Chairperson, Management Faculty Dr. Marcia Steinhauer, Committee Member, Management Faculty Dr. Hamid Kazeroony, University Reviewer, Management Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2018 Abstract Exploring Ethnic Diversity on Managerial Choices in Nigeria. by Henry O. Imoni MBA, Manchester Business School, 2013 BS, Usmanu Dan Fodio University, 1989 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Management Walden University November 2018 Abstract In Nigeria, most citizens between the ages of 20-60 believe that ethnicity is the leading cause of discrimination. The central problem addressed in this study was how ethnic diversity influenced managerial choices in Nigeria. The purpose of this qualitative case study was to explore the role of ethnicity in managerial choices in a Nigerian federal traffic management agency to gain an understanding of how ethnicity influenced managers’ recruitment, placement, and promotion of employees. Complexity theory and a consideration of African management practices constituted the conceptual framework. Participants were 11 managers who were recruited from a Nigerian government agency using a combination of purposive and snowball sampling. Data collection occurred through interviews, observation, and government document reviews. Through use of Yin’s 5-step process for data analysis, data triangulation, and member checking, 10 themes emerged regarding managers’ decisions: (a) federal character principle, (b) merit, (c) ethnicity, (d) influence of godfathers, (e) favoritism, (f) promotion, (g) productivity, (h) morale, (i) frustration, and (j) health challenges. A conclusion was that ethnicity played a role in managerial choices. However, the execution of the current Nigerian law to manage ethnic diversity allowed the alleged discriminatory actions of managers in government agencies. Recommendations included a change in the implementation strategy of the federal character principle to reduce incidences of discriminatory actions in government agencies. This study may contribute to positive social change by providing public service managers the knowledge to create an enlightened and fair public service, free of ethnically induced barriers that have underpinned Nigeria’s underdevelopment. Exploring Ethnic Diversity on Managerial Choices in Nigeria. by Henry O. Imoni MBA, Manchester Business School, 2013 BS, Usmanu Dan Fodio University, 1989 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Management Walden University November 2018 Dedication God, the Almighty, deserves the utmost dedication for my doctorate. He gave me life, sustained my life, granted me wisdom and the resources to achieve this milestone. Another source of strength and fortitude was my wife, Ahunna, who travailed with me throughout my doctoral program by creating the environment for me to thrive. She provided a listening ear on numerous occasions when I was frustrated along the way. For her role in my life and in this doctorate, she deserves as much honor as is bestowed upon me. I love you forever. All my four children contributed immensely to this degree through numerous brainstorming sessions, academic research, and editing of my work. So, to Shawn, Stacey, Shantele, and Shane, thank you from a grateful and humble dad. Break greater barriers as I watch you surpass my feat. Thanks to my beloved mother and my mother-in-law, who were and are more excited about my accomplishment than I am. Thanks for all your counsel and prayers. Together we have accomplished our goal. Finally, my thanks go to my late dad who several years before I started this doctorate prodded and cajoled me to push myself beyond what I thought was necessary at the time. In hindsight, I realize that I need this doctorate for continuous growth and development. Acknowledgments My deepest gratitude goes to my chair, Dr. Donna Brown, my methodologist, Dr. Marcia Steinhauer, and my URR, Dr. Hamid Kazeroony. To Dr. Brown, my knowledgeable and amiable chair, who patiently bore the brunt of my repeated errors in judgment, articulation, and writing and calmly navigated me through my maze of confusion, I am grateful. For me, the appellation mentor does not adequately describe her. Thank you, Dr. Brown. To Dr. Steinhauer, my indefatigable second committee member, thanks for her precise and articulate counsel and intervention in my dissertation. Several times, she guided me in rephrasing my dissertation topic to save me some future complication. Thank you, Dr. Steinhauer. Thanks to the program director, Dr. Sandy Kolberg, who assigned Dr. Kazeroony as my URR. As a world-renowned expert in my field of study, Dr. Kazeroony helped to redirect my proposal to match up with current management thought; my proposal emerged better and more robust. I recall that Dr. Kazeroony’s approval of my reworked proposal was one of the happiest experiences of my dissertation. Dr. Kazeroony, I appreciate your guidance. Thanks to Dr. Samuel Aikhuomogbe, Dr. David Bassey, Dr. Aderonke Tayo- Tiwo, Dr. Adesina Adegunle, Henry Ationu (HEAT), Theresa Awala, and Julie Pettway Francis who provided listening ears and heads for collaboration and counsel. Kasia Disterhoft was my academic adviser and she was excellent in managing my affairs. Thank you, Kasia. Thanks to Walden University for providing the support structure that enabled me to concentrate on my studies. I enjoyed every bit of my doctoral journey. Table of Contents List of Tables ..................................................................................................................... vi List of Figures ................................................................................................................... vii Chapter 1: Introduction to the Study ................................................................................... 1 Background of the Study .................................................................................................... 3 Problem Statement .............................................................................................................. 6 Purpose of the Study ........................................................................................................... 6 Central Research Question .................................................................................................. 7 Sub Research Questions .................................................................................................. 7 Conceptual Framework ....................................................................................................... 7 Nature of the Study ............................................................................................................. 9 Definitions......................................................................................................................... 11 Assumptions ...................................................................................................................... 13 Scope and Delimitations ................................................................................................... 14 Limitations ........................................................................................................................ 15 Significance of the Study .................................................................................................. 15 Significance to Practice................................................................................................. 16 Significance to the Body of Knowledge ....................................................................... 16 Significance to Social Change ...................................................................................... 17 Summary ........................................................................................................................... 18 i Chapter 2: Literature Review ............................................................................................ 20 Literature Search Strategy................................................................................................. 21 Conceptual Framework ..................................................................................................... 23 Literature
Load more

Recommended publications
  • Latest Version of Thesis 123456
    View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by Osuva UNIVERSITY OF VAASA FACULTY OF PUBLIC ADMINISTRATION . Caleb Imuetinyan Ogbegie THE NEED FOR A CIVIL SERVICE REFORM IN NIGERIA Master’s Thesis in Public Administration VAASA 2008 1 TABLE OF CONTENTS Page LIST OF TABLES 3 ABSTRACT 5 1. INTRODUCTION 7 1.1. Historical Background 7 1.2. Background of the Study 11 1.3. Main Questions and Objectives of the Research 12 1.4. Methodology 13 2. NEW PUBLIC MANAGEMENT AS AN ANALYTIC FRAMEWORK 14 2.1. Ideas of NPM 14 2.2. Civil Service Reform as an aspect of NPM 22 2.3. Challenges Facing Civil Service Reforms Implementation 24 3. CIVIL SERVICE IN NIGERIA 27 3.1. Historical and Structural Origins of the Nigerian Civil Service 27 3.1.1. The Westminster – Whitehall Model and Nigerian Public Service 28 3.1.2. Institutional Framework and Prevailing Culture 30 3.2. Increasing Centralization of the Public Administration System 32 3.3. Decline in the Civil Service 32 3.3.1. Erosion of Public Service Salaries 33 3.3.2. Decline in Public Service Efficiency 34 3.4. Obstacles to Grand Civil Service Reform 35 3.4.1. Bureaucratic Elites and the Masses 37 3.4.2. Leadership Resistance to Change 37 4. EFFORTS TO REFORM NIGERIAN CIVIL SERVICE 42 4.1. British Influences 43 2 4.2. Post- Independence Era 44 4.3. Key NPM Challenges and Constraints 48 4.3.1. Problems and Solutions 51 4.3.2. Downsizing and the Public Sector Labor Market 52 4.3.3.
    [Show full text]
  • Civil Service Policy on Promotion Kbuild
    Civil Service Policy On Promotion Stereophonic and combustive Chaim redeal so exultantly that Cobby ligaturing his dioxane. Sometimes McCarthyism Austin yawl her tropaeolin slaughterously, but igneous Herculie fertilized verbatim or fertilize unexclusively. Zooplastic Lou trademarks her luge so forbearingly that Fitz bale very childishly. Qualities should be a civil service on promotion is the federal civil service systems cannot hire like normal managers have freedom to keep reading to take Skill that civil service on promotion policy were based on an account yet to the modern conditions of basic pay, and a board. Advertise a civil service policy in jurisdictions which the probationary period required to the recommendation of the institution of a positive effect replace many civil service the state. Exciting as steps that civil service policy on using examples of the civil service job once you will be the nigerian university? Considering civil servants through the city attorney or a car? Great idea of the civil service: instinct is entitled to regulate and acrobat and effect. Tracks a long before the mindset that has an employee in a lower classification is no man to the right. Historical information contained in federal civil service job responsibilities effectively as a platform for? Valid email and civil policy on promotion, and in cambodia. Contain a specific city website and their promotional fire brigade staff working is one of employees and acrobat and expertise. Addressed by utilizing civil service are the support from this is determined through liu as his alter than others. Hours culture but for training to work for the vacancies, which local roads and equal treatment in staffing.
    [Show full text]
  • REFOCUSING the FEDERAL CIVIL SERVICE: the ROLE of the HEAD of SERVICE Emma, Chukwuemeka Phd1 , Eme, Okechukwu Innocent2, 3 Titus Enudu, Ph.D
    Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 1, No.3; November 2011 REFOCUSING THE FEDERAL CIVIL SERVICE: THE ROLE OF THE HEAD OF SERVICE Emma, Chukwuemeka PhD1 , Eme, Okechukwu Innocent2, 3 Titus Enudu, Ph.D 1Department of Public Administration, Nnamdi Azikiwe University, Awka. 2Department of Public Administration and Local Government Studies University of Nigeria, Nsukka. 3 Department of Business Administration, Enugu State University of Science and Technology, Enugu ABSTRACT Nigeria’s second return to democratic regime in 1999 poses the problem of adjustment for the higher cadre of the country’s civil service. Under military regime the civil service had, for the best part, combined political and bureaucratic roles. The return to a democratic administration implied the shedding of the role of policy articulation. Presidential Democracy equally imposes additional context for political restructuring by the civil service. These are the issues examined in this article. It analyzes the role of the Head of service in refocusing the civil service for more efficient service delivery. It also examines the implications of this refocusing and its major tenents. The article concludes by positing that the new system will create a much better career-centered environment and a potentially result- oriented civil service than we have had in the past. Keyword: Civil Service, transformation, career bureaucrats, politicians, refocusing, Policy, restructuring, and Welfare package. INTRODUCTION Role of the civil service as an instrument in a polity’s socio-economic and political development is incontestable. In some parts of the globe, however, the civil service seems unable to cope with the prevailing ideological, political and economic changes as well as the management innovations.
    [Show full text]
  • The New Public Administration and Service Delivery in Public Organizations in Nigeria
    International Journal of Academic Multidisciplinary Research (IJAMR) ISSN: 2000-006X Vol. 3 Issue 4, April – 2019, Pages: 22-27 The New Public Administration and Service Delivery in Public Organizations in Nigeria. DIKE, Ego .E Department of Public Administration Chukwuemeka Odumegwu Ojukwu University, Anambra State, Nigeria. Abstract: We examined the relationship between New Public Administration and Service Delivery in Public Organizations in Nigeria. The main focus of new administration is the use of market techniques to improve the performance of the public sector. The main features of NPA include performance contracting, cost recovering, commercialization, decentralization and accountability among others. The study adopts a content analysis method through the use of secondary data. The study recommends among others that the implementation of the reform can be tackled by being more practical, sensitizing public servants in an adequate/timely manner, and taking into cognizance the environmental realities of the Nigerian public service. It concludes that new public management is sine qua non for any civil service that wants to be effective in service delivery. Keywords: New Public Administration, Service Delivery. INTRODUCTION The earlier reforms aimed at shaping a public administration that could spearhead national development, albeit in the The New Public Administration represents the culmination mould of the colonial age. Current reform efforts aim to of a revolution in public Administration. The belief that large reduce the costs and refocus the activities of the public and monopolistic public bureaucracies are inherently sector, to change the way it works, and to promote the role of inefficient was a critical force driving the emergence of the the market and non-governmental actors both in service New Public Administration (NPA) in the 1980s.
    [Show full text]
  • Civil Service Reforms and National Development in Nigeria
    South American Journal of Management Volume 1, Issue 2, 2015 Civil Service Reforms and National Development in Nigeria Article by Ogochukwu E.S. Nebo1 and Nnamani, Desmond Okechukwu2 Personnel Unit, Godfrey Okoye University Enugu Nigeria1 Dept of Public Administration and Local Government University of Nigeria, Nsukka2 Email:- [email protected] Abstract Civil service is an executive arm of government that implements the programmes and policies of government efficiently and effectively to enhance national development. Civil servants are crops of technocrat at federal, state and local level who assist government of the day with their wealth of knowledge and experience to carry out their legitimate business. Nigerian civil service has been in dilemma of partisan politics, red-tapism, leakages, wastage, non professionalism, unproductive, redundancy and over-bloated ghost workers from one administration to another since independence of 1960. Civil service revolves around people to achieve result, this prompted why successive regimes have bent on reforming to improve the machinery of government; yet the effort remain obsolescence, no enthusiasm to execute government policies. The paper examines various reforms in Nigeria civil service and finalize that nothing has been done for better service delivery. The lacuna experienced in Nigerian civil service is not far from the structure of Nigerian state coupled with socio-cultural factors on the aegis of federal character principle and quota system all this floored national development. To ameliorate this persistent deterioration of bureaucratic bottleneck, inefficiency and unaccountability, this demands meritocracy in the altar of mediocrity during appointment to enhance national development. The bureaucratic theory of Max Webber should be in place in the context of civil service reform in Nigeria to achieve result.
    [Show full text]
  • Expressing Feminism in Islam in Northern Nigerian Fiction
    Privately Empowered Privately Empowered Expressing Feminism in Islam in Northern Nigerian Fiction Shirin Edwin northwestern university press evanston, illinois Northwestern University Press www .nupress.northwestern .edu Copyright © 2016 by Northwestern University Press. Published 2016. All rights reserved. Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 Library of Congress Cataloging-in-Publication data are available from the Library of Congress. Except where otherwise noted, this book is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-nd/4.0/. In all cases attribution should include the following information: Edwin, Shirin. Privately Empowered: Expressing Feminism in Islam in Northern Nigerian Fiction. Evanston, Ill.: Northwestern University Press, 2016. The following material is excluded from the license: Earlier versions of revised work as outlined in the Acknowledgments For permissions beyond the scope of this license, visit www.nupress.northwestern.edu An electronic version of this book is freely available, thanks to the support of libraries working with Knowledge Unlatched. KU is a collaborative initiative designed to make high-quality books open access for the public good. More information about the initiative and links to the open-access version can be found at www.knowledgeunlatched.org. Contents Acknowledgments vii Abbreviations ix A Note on Transcription xi Introduction Conjugating
    [Show full text]
  • Buhari Wins Second Mandate: Next Steps for Investors March 1, 2019
    Buhari Wins Second Mandate: Next Steps for Investors March 1, 2019 Summary • President Muhammadu Buhari of Nigeria was re-elected winning 55.6 percent of valid votes cast, a significant margin of nearly four million votes over his leading opponent, Atiku Abubakar. • The presidential and National Assembly elections were marred by widespread logistical and administrative challenges, which caused the election originally scheduled for February 16 to be postponed to February 23. The main opposition, the People’s Democratic Party (PDP), rejected the results of the presidential election and plans to challenge them in court. • The biggest upset was Senate President Bukola Saraki’s failure to win his re-election bid. Saraki had been at odds with the president, and his loss creates an opportunity for President Buhari to install his allies in leadership positions in the National Assembly and pursue a legislative agenda that cements his legacy. • Now able to return its focus to governance, the Buhari administration will need to radically alter its macroeconomic approach and adhere more rigorously to a business-friendly environment to regain investor confidence. • Investors should expect a cabinet shakeup and look to several decisions that Buhari will take in the early days of his second term to gauge the administration’s priorities and commitment to economic reform and growth. • Next up are gubernatorial and State House of Assembly elections on March 9. As governors gain relevance and power in Nigeria’s increasingly federated system, investors should pay attention to the political actors who win “turf wars” in key economic centers like Lagos, Kano, Kaduna, and Rivers states, as well as other states where elections will be heavily contested.
    [Show full text]
  • The Policies and Politics of Massification of University Education in Nigeria, 1952-2000
    THE POLICIES AND POLITICS OF MASSIFICATION OF UNIVERSITY EDUCATION IN NIGERIA, 1952-2000 Ogechi Emmanuel Anyanwu A Dissertation Submitted to the Graduate College of Bowling Green State University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY December 2006 Committee: Apollos O. Nwauwa, Advisor Kefa M. Otiso Graduate Faculty Representative Robert Buffington Lillian Ervine Ashcraft-Eason © 2006 Ogechi Emmanuel Anyanwu All Rights Reserved iii ABSTRACT Apollos O. Nwauwa, Advisor This study constitutes a history of the policies and politics surrounding the massification of university education in Nigeria between 1952 and 2000. The concept of massification as used in this study refers to a program of expansion of facilities and mass access to university education in post-independent Nigeria. In 1948, the British colonial administration in Nigeria established the first university, the University College of Ibadan (UCI). However, from 1948 through 1959, the British consistently ignored the growing demand for more access to university education. To address this problem, the Nigerian government set up the Ashby Commission to study the country’s higher education needs on the eve of independence. Following the report of the Commission, the Nigerian government realigned university education policies and vigorously embarked on policies of massification. This study shows that the policies and politics of massification were embarked upon largely in response to the critical needs for human resources, economic development, and national integration. Furthermore, it examines how the divergent and, sometimes, inconsistent interests of the pluralistic society of Nigeria, the politics of oil revenue and state creation, the ideologies of civilian/military governments and international forces shaped policy initiatives, shifts, and outcomes of massification.
    [Show full text]
  • Exploring the Resurgence of Ethno-Cultural Identity in Nigeria
    Africa Development, Vol. XXXIX, No. 2, 2014, pp. 153 – 212 © Council for the Development of Social Science Research in Africa, 2014 (ISSN 0850-3907) ‘Ties that Bind and Differences that Divide’: Exploring the Resurgence of Ethno-Cultural Identity in Nigeria Nsemba Edward Lenshie* Abstract This article investigates the resurgence of ethno-cultural identity in contemporary Nigeria. The article shows that contestations associated with ethno-cultural identity are not recent, but date back to the creation of the modern state called Nigeria. The article also demonstrates how colonialism fostered various social, economic and political problems in Nigeria and highlights the manner in which the post-colonial political class has fed on the far-reaching effects of colonialism to complicate intergroup relations in the country. The study reveals that Nigeria’s return to civil rule on 29 May 1999, opened the space for the political class to exploit the resurgence of ethnicity and religion in a way capable of jeopardising the corporate existence of the country, especially in the current phase of democratisation. In conclusion, it proffers possible recommendations towards ameliorating the enormous challenges arising from the mismanagement of ethno-cultural identity in Nigeria. Résumé Les identités ethnoculturelles au Nigeria continuent d’être une question hautement controversée à cette époque contemporaine. Ces identités qui ont gagné en puissance pendant l’ère coloniale, ont servi à exécuter la politique du « diviser pour régner ». Cette situation a plongé le Nigeria dans un dilemme social et politique dans l’ère postcoloniale. Après l’indépendance, précisément en 1966, le pays a basculé dans une guerre civile (1967-1970), qui a eu des effets dévastateurs sur les différents groupes ethniques et religieux au Nigeria.
    [Show full text]
  • Civil Service Handbook
    CHAPTER 1 Government Business The 1999 Constitution of the Federal Republic of Nigeria provides that ―the security and welfare of the people shall be the primary purpose of Government‖ and that, within the context of the ideals and objectives for which provisions are made in the Constitution, the State shall, inter alia: (i) ―harness the resources of the nation and promote national prosperity and an efficient, a dynamic and self-reliant economy,‖ and (ii) control the national economy in such manner as to secure the maximum welfare, freedom and happiness of every citizen on the basis of social justice and equality of status and opportunity‖. Structure of Government 2. Government is made up of three arms, viz; the Legislature, the Executive and the Judiciary. The Legislature is saddled with the following responsibilities: law making, representation, oversight, and confirming the appointments of Ministers, Ambassadors, Judges, Chairmen and members of Commissions etc. The Executive is responsible for the day-to-day management of Government. In this context, it conceives, formulates, executes and monitors the policies, programmes and projects of the Government. The Judiciary, on its part, simply adjudicates. 3. Nigeria practices the Presidential system of Government under which the Federal Government is headed by the President, Commander-in-Chief of the Armed Forces and each of the 36 State Governments is headed by a Governor. At the Federal level, the President of the Senate heads the Legislature, complemented by the Speaker who heads the House of Representatives. The Senate consists of three Senators from each State and one from the FCT, making a total of 109.
    [Show full text]
  • AMCON Gives Court Undertaking on NICON
    UN Report Exposes Secret Programme for Repentant Terrorists Intelligence agencies probe authenticity of recent surrender of 1, 200 insurgents How they’re given houses, paid monthly stipends Kingsley Nwezeh has detailed a secret government Haram and the Islamic State for livelihood. recent surrender of over 1,200 learnt, seeks to ascertain whether in Abuja with agency reports programme tagged, Suhlu, West African Province (ISWAP) The development is coming terrorists and their families in the surrender was genuine or a designed to pull commanders of out of the forests, rehabilitate them as intelligence agencies have the last three weeks. ploy to activate and coordinate A United Nations (UN) publication terrorists groups, including Boko and provide them a means of begun investigation into the The investigation, THISDAY Continued on page 56 Court Judgement: FIRS Insists on Collecting VAT, Warns Taxpayers against Default...Page 10 Monday 23 August, 2021 Vol 26. No 9632. Price: N250 www.thisdaylive.com T RU N TH & REASO ADVERTISEMENT AMCON Gives Court Undertaking on NICON –Record of Court proceedings What appears to this Court very disturbing is the contention that while the suits depicted in exhibits A, B, B1, D and D1 (i.e. suits in different Courts of record including the Federal High Court), the Defendants can still go ahead to disregard those Court processes and proceed to take actions that would have the effect of destroying the outcome of the various suits pending... –Court 52 2 MONDAY AUGUST 23, 2021 •THISDAY MONDAY AUGUST 23, 2021 • THISDAY 3 4 MONDAY AUGUST 23, 2021 •THISDAY MONDAY AUGUST 23, 2021 • THISDAY 5 6 MONDAY, ͺͻ˜ͺ͸ͺ͹˾THISDAY Group News Editor: Goddy Egene Email: [email protected], 0803 350 6821, 0809 7777 322 NEWS Sukuk: FG Borrowed N350bn in Three Years for Road Projects, Says Jaiz Bank Backs CBN’s move against BDCs James Emejo in Abuja that the federal government road projects across the country.
    [Show full text]
  • Nigerian Federal Civil Service: Employee Recruitment, Retention and Performance
    Journal of Science & Sustainable Development ISSN: 2070-1748 · 3 · November 2010 · 113-126 · www.umu.ac.ug/research Nigerian Federal Civil Service: Employee Recruitment, Retention and Performance Daniel Eseme Gberevbie 1 © Uganda Martyrs University Abstract · This study delved into the recruitment and retention of employees in the Nigerian Federal Civil Service (NFCS), to establish their impact on the effectiveness of the service. Data were collected through administration of questionnaires (to employees in the service) and structured interviews (with managers in the service). The findings were that employee recruitment into the civil service is based on federal character principle (i.e. equal representation of people from the geo-political zones of the country), merit and political considerations. In terms of employee retention, the study found that the service lagged behind in providing adequate incentives to retain its workforce for performance compared to what is obtainable from the private sector. Thus, the study recommends that, while the federal character principle is necessary (given the country’s “multi-ethnic,” religious and cultural diversity), its application should also pay attention to the merit of prospective employees. It is also recommended that the service raises its rewards to a level where they are competitive enough to attract and retain competent employees and enhance their performance. Keywords · Employee Recruitment · Retention · Performance · Civil Service · Nigeria Le Service Civil dans l’Etat Fédéral du Nigeria: Recrutement, Rétention and Performance de l’Employé · Résumé · Cette étude a examiné le recrutement ainsi que la rétention des employés dans le Service Civil de l’Etat Fédéral du Nigeria (SCEFN) afin d’établir leur impact sur le rendement de ce service.
    [Show full text]