C1 General Information C2 Ticket Types & Summary of Validities C3
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National Rail Conditions of Travel
i National Rail Conditions of Travel From 5 August 2018 NATIONAL RAIL CONDITIONS OF TRAVEL TABLE OF CONTENTS NATIONAL RAIL CONDITIONS OF TRAVEL Part A: A summary of the Conditions 3 Part B: Introduction 4 Conditions 5 Part C: Planning your journey and buying your Ticket 5 Part D: Using your Ticket 11 Part E: Making your Train Journey 15 Part F: Your refund and compensation rights 21 Part G: Special Conditions applying to Season Tickets 26 Part H: Lost Property 29 Appendix A: List of Train Companies to which the National Rail Conditions of Travel apply as at 5 August 2018 30 Appendix B: Definitions 31 Appendix C: Code of Practice: Arrangements for interview meetings with applicants in connection with duplicate season tickets 33 These National Rail Conditions of Travel apply from 5 August 2018. Any reference to the National Rail Conditions of Carriage on websites, Tickets, publications etc. refers to these National Rail Conditions of Travel. Part A: A summary of the Conditions The terms and conditions of these National Rail Conditions of Travel are set out below in Part C to Part H (the “Conditions”). They comprise the binding contract that comes into effect between you and the Train Companies1 that provide scheduled rail services on the National Rail Network, when you purchase a Ticket. This summary provides a quick overview of the key responsibilities of Train Companies and passengers contained in the contract. It is important, however, that you read the Conditions if you want a full understanding of the responsibilities of Train Companies and passengers. -
Retail Market Review Consultation on the Potential Impacts of Regulation and Industry Arrangements and Practices for Ticket Selling
Retail market review Consultation on the potential impacts of regulation and industry arrangements and practices for ticket selling September 2014 Contents Executive Summary 4 1. Introduction 10 Purpose of the document 10 Why we are reviewing the regulations and industry arrangements and practices for ticket selling 11 Scope of the Review 12 Approach to the Review 13 Structure of the document 14 Questions for Chapter 1 15 2. Rail ticket buying and selling practices 16 Introduction 16 Ticket buying trends in rail 16 Ticket selling behaviour in rail 18 Questions for Chapter 2 22 3. The regulation and industry arrangements and practices for selling tickets 24 Introduction 24 Retailers’ incentives to sell tickets 25 Obligations on retailers to facilitate an integrated, national network 26 Governance arrangements in retailing 29 Industry rules 32 Industry processes and systems 34 Question for Chapter 3 37 4. The impact of retailers’ incentives and of retailers’ obligations to facilitate an integrated, national network 38 Introduction 38 The impact of retailers’ incentives in selling tickets 38 The impact of obligations on retailers to facilitate an integrated, national network 40 Questions for Chapter 4 44 5. The impact of industry governance, rules, processes, and systems 45 Introduction 45 The impact of industry governance arrangements 45 Office of Rail Regulation | September 2014 | Retail market review consultation 2 10866832 The impact of industry rules 47 The impact of industry processes and systems 52 Questions for Chapter 5 58 6. Emerging -
FINAL REPORT V1.0
FINAL REPORT v1.0 DfT - TRANSPORT DIRECT Project Support & Consultancy Services Framework FareXChange Scoping Study Project Reference - TDT / 129 June 2006 Prepared By: Prepared For: Carl Bro Group Ltd, Transport Direct Bracton House Department for Transport 34-36 High Holborn Zones 1/F18 - 1/F20 LONDON WC1V6AE Ashdown House 123 Victoria Street LONDON SW1E 6DE Tel: +44 (0)20 71901697 Fax: +44 (0)20 71901698 Email: [email protected] www.carlbro.com DfT Transport Direct FareXChange Scoping Study CONTENTS EXECUTIVE SUMMARY __________________________________________________ 6 1 INTRODUCTION ___________________________________________________ 10 1.1 __ What is FareXChange? _____________________________________ 10 1.2 __ Background _______________________________________________ 10 1.3 __ Scoping Study Objectives ____________________________________ 11 1.4 __ Acknowledgments __________________________________________ 11 2 CONSULTATION AND RESEARCH ___________________________________ 12 2.1 __ Who we consulted _________________________________________ 12 2.2 __ How we consulted __________________________________________ 12 2.3 __ Overview of Results ________________________________________ 12 3 THE FARE SETTING PROCESS AND THE ROLES OF INTERESTED PARTIES _____________________________________________________________ 14 3.1 __ The Actors _______________________________________________ 14 3.2 __ Fare Stages and Fares Tables ________________________________ 16 3.3 __ Flat and Zonal Fares ________________________________________ 17 -
Kent Rail Strategy 2021
Kent Rail Strategy 2021 County Hall, Maidstone March 2021 1 Contents Map of Kent Rail Network ……………………………………………………………… 3 Foreword by Roger Gough, Leader of Kent County Council ………………………. 4 Executive Summary ……………………………………………………………………. 5 1. Introduction ……………………………………………………………………… 7 2. National Rail Policy …………………………………………………………….. 9 3. Kent’s Local Transport Policy …………………………………………………. 15 4. Key Drivers of Demand for Rail Services in Kent ………………..……….… 18 5. Rail Infrastructure Outputs Required in Kent ……………..……………….… 23 6. Rolling-Stock Outputs Required in Kent ……………………………………... 29 7. Rail Service Outcomes Required in Kent ……………………………………. 33 8. Passenger Communications and Station Facilities in Kent ………………... 43 9. Community Rail Partnerships in Kent ………………………………………... 46 10. Rail Freight Services in Kent …………………………………………..…….…50 11. International Rail Services in Kent ……………………………………………. 55 12. Conclusion …………………………………………………………………….… 58 Summary of Recommended Actions …………………………………………………. 60 Glossary of Railway Terminology……………………………………………………... 64 Sources ………………………………………………………………………………….. 66 Tables and Maps ……………………………………………………………………….. 67 Appendix A - Proposed Service Specifications ……………………………………… 68 Front cover image The new Class 800 series produced by Hitachi is one example of a new train design that could provide the bespoke additional fleet which will be required for Kent’s High Speed services. The picture shows a Class 800 train on a test run before entry into service. [source: Hitachi Ltd, 2015] 2 3 Foreword By the Leader of -
Smarter Travel for Solihull
SMARTER TRAVEL FOR SOLIHULL TRAVEL INFORMATION PACK Whitlocks End Tythe Barn Lane Tythe Barn Lane Tilehouse Lane 8 7 6 Tilehouse Lane Tilehouse Rumbush Lane 5 Birchy Leasowes Lane Brixfield Way Fishers Drive Birchy Close 4 Main Street Dickens Heath Road Rumbush Lane Cleobury Lane Beech Lane 2 Dickens Heath Road 3 1 FREE VOUCHERS AND EXCLUSIVE OFFERS INSIDE, PLUS A PRIZE DRAW! 2 3 WELCOME TO FREE THE SOLIHULL INCENTIVES CONTENTS As a resident of Dickens Heath, TRAVEL PACK! you are entitled to an array of Welcome 2 incentives to support more This pack has been produced by sustainable travel choices. Local news 4 Solihull Metropolitan Council for residents in your area* of Dickens You may also enter the prize draw to win either: Map 5 Heath to provide information on all your local travel options, travel news • A one year adult public transport Cycling in the area 6 season ticket, and money saving tips along with • Or an electric bike. Walking in the area 8 free vouchers and exclusive offers to get you travelling sustainably. Bus travel 12 CYCLE TRAINING We’ve created this pack to become a useful A free 1 hour adult cycle training resource for you to refer back to with any Train travel 14 session. All abilities are welcome. If journey or travel needs. Inside you will find there is a particular route you would Greener car travel 17 journey times for all modes of transport to like to improve your confidence on local amenities along with your local map, then our trained cycle instructors will Personal travel plans 20 cycle routes, footpaths and bus stops. -
Your Staff Guide to Fares and Ticketing
Staff Guide to Fares and Ticketing From 2nd January 2017 Book 1: Fares and tickets Fares and tickets Fares and tickets The Staff Guide to Fares and Tickets is divided into three separate booklets plus Appendices: Book 1: Fares and tickets. This booklet: • summarises the range of ticket types and ticket media that are accepted on TfL and National Rail services in London • details fares and ticket prices for all services, split down by main passenger types • ONLY INCLUDES A GENERAL GUIDE TO SINGLE FARES ON TfL’s RAIL SERVICES IN ZONES 1-9. Please use single fare finder to check the fare between any two named stations Book 2: Types of tickets, ways to pay and how to use Oyster and contactless payment cards Book 3: Discounts and concessions Appendices: includes maps and tables of where to buy each ticket type What has changed since September 2016? • The following fares are frozen until 2020 o All fares on buses and trams o All single pay as you go fares and paper single tickets on Tube and DLR services o Most single pay as you go fares and paper single tickets on London Overground and TfL Rail services • Pay as you go fares set by Train Operating Companies will change, including: o TfL/NR through fares o journeys on former Greater Anglia London Overground routes and TfL Rail, between: – Liverpool Street and Cheshunt (and intermediate stations) – Shenfield and Zone 2 or Zone 3 Fares and tickets • Cash single fares set by Train Operating Companies will increase: o TfL/NR through fares o most TfL Rail o most London Overground journeys on the former Greater Anglia routes and from Shadwell southwards • Rail/all modes caps have changed • Travelcard prices have changed o Zones 2-9 and Zones 4-9 will be withdrawn. -
Access to Transport for Disabled People
House of Commons Transport Committee Access to transport for disabled people Fifth Report of Session 2013–14 Volume I Volume I: Report, together with formal minutes, oral and written evidence Additional written evidence is contained in Volume II, available on the Committee website at www.parliament.uk/transcom Ordered by the House of Commons to be printed 9 September 2013 HC 116 [Incorporating HC 1002, Session 2012-13] Published on 17 September 2013 by authority of the House of Commons London: The Stationery Office Limited £22.00 The Transport Committee The Transport Committee is appointed by the House of Commons to examine the expenditure, administration, and policy of the Department for Transport and its Associate Public Bodies. Current membership Mrs Louise Ellman (Labour/Co-operative, Liverpool Riverside) (Chair) Sarah Champion (Labour, Rotherham) Jim Dobbin (Labour/Co-operative, Heywood and Middleton) Karen Lumley (Conservative, Redditch) Jason McCartney (Conservative, Colne Valley) Karl McCartney (Conservative, Lincoln) Lucy Powell (Labour/Co-operative, Manchester Central) Mr Adrian Sanders (Liberal Democrat, Torbay) Iain Stewart (Conservative, Milton Keynes South) Graham Stringer (Labour, Blackley and Broughton) Martin Vickers (Conservative, Cleethorpes) The following were also members of the committee during the Parliament. Steve Baker (Conservative, Wycombe), Angie Bray (Conservative, Ealing Central and Acton), Lilian Greenwood (Labour, Nottingham South), Mr Tom Harris (Labour, Glasgow South), Julie Hilling (Labour, Bolton West), Kelvin Hopkins (Labour, Luton North), Kwasi Kwarteng (Conservative, Spelthorne), Mr John Leech (Liberal Democrat, Manchester Withington) Paul Maynard, (Conservative, Blackpool North and Cleveleys), Gavin Shuker (Labour/Co-operative, Luton South), Angela Smith (Labour, Penistone and Stocksbridge), Julian Sturdy (Conservative, York Outer) Powers The Committee is one of the departmental select committees, the powers of which are set out in House of Commons Standing Orders, principally in SO No 152. -
Gwr Super Off Peak Return Terms and Conditions
Gwr Super Off Peak Return Terms And Conditions Otherworldly Martino still blacktop: evocative and uncumbered Mohammed whirrying quite egoistically but composing her interfaces propitiatorily. Pantagruelian and unresting Socrates cozed: which Ebenezer is elegiac enough? How wigglier is Morris when step-up and convolvulaceous Hogan window-shopping some beachheads? To the ultimate wave flag kits from wessex trains as possible document off peak return and gwr terms The train company refuses your booking thresholds and push through these off and keep it would not been an out? There surface also follow four are off-peak services from Bristol Temple Meads to. Parkway returning on the 1256 Cardiff Central-London Paddington HST. If you when accompanied by case study the new questions can return and gwr peak or accidents involving trespassers. You manage even ever sat in does same resume for the entire expression you'll catch have two tickets rather than another It's perfectly legit according to the National Rail Conditions of Travel the pledge rule in that the backbone MUST call at recognize the stations you buy tickets for. As me why H W the answer is plan the ticket doesn't have evening restrictions. Wave G Price sfocus. Great Western Railway GWR is a British train operating company owned by FirstGroup that. Prices for other unregulated tickets like super off-peak and rural are vast by train companies in December. Book equity value tickets for Avanti West Coast GWR LNER National Express anything more. Going county to GWR's website when data select a Super off-peak ticket. -
Your Staff Guide to Fares and Ticketing
F For staff use only Staff Guide to Fares and Ticketing From 1 March 2021 Book 3 Discount schemes and photocards Discount schemes and photocards The Staff Guide to Fares and Ticketing consists of three separate booklets plus appendices: Book 1: Fares and tickets Book 2: Types of tickets and ways to pay Book 3: Discount schemes and photocards Appendices: includes maps, tables showing where to buy tickets, a list of Out of Station Interchanges (OSIs) and POD codes Discount schemes and photocards This guide gives information about the different discount schemes available, what discounts are offered, who is eligible and how to apply. This guide gives details for each of the following: Adults: • 18 + Student Oyster photocard • Apprentice Oyster photocard • Older people o 60+ London Oyster photocard o Freedom Pass o English National Concessionary Travel Scheme • Disabled people o Freedom Pass • Veterans • Unemployed persons and those on Income Support o Jobcentre Plus participants o Bus & Tram Discount • National Railcards • Gold Card holders Under 18s • 16+ Zip Oyster photocard • 11- 15 Zip Oyster photocard • 5 - 10 Zip Oyster photocard • Under 5s • School Party Travel Scheme Discount schemes and photocards Other discount schemes and photocards: • Athletes Oyster photocard • Staff Passes • Privilege Ticket Authority cards (PTAC) • Engineers passes • Contractor Oyster card • Police Oyster card • Armed Forces • Council Attendants • Puppy walkers A photocard or Oyster photocard is needed to buy some of our discounted tickets or to get free travel. Customers with a discount set on their Oyster card must have their supporting photocard with them at all times. Oyster photocards allow the holder to travel free or to buy tickets at reduced rates. -
National Rail Conditions of Travel
i National Rail Conditions of Travel From 11 March 2018 NATIONAL RAIL CONDITIONS OF TRAVEL TABLE OF CONTENTS NATIONAL RAIL CONDITIONS OF TRAVEL Part A: A summary of the Conditions 3 Part B: Introduction 4 Conditions 5 Part C: Planning your journey and buying your Ticket 5 Part D: Using your Ticket 11 Part E: Making your Train Journey 15 Part F: Your refund and compensation rights 21 Part G: Special Conditions applying to Season Tickets 26 Part H: Lost Property 29 Appendix A: List of Train Companies to which the National Rail Conditions of Travel apply as at 11 March 2018 30 Appendix B: Definitions 31 Appendix C: Code of Practice: Arrangements for interview meetings with applicants in connection with duplicate season tickets 33 These National Rail Conditions of Travel apply from 11 March 2018. Any reference to the National Rail Conditions of Carriage on websites, Tickets, publications etc. refers to these National Rail Conditions of Travel. Part A: A summary of the Conditions The terms and conditions of these National Rail Conditions of Travel are set out below in Part C to Part H (the “Conditions”). They comprise the binding contract that comes into effect between you and the Train Companies1 that provide scheduled rail services on the National Rail Network, when you purchase a Ticket. This summary provides a quick overview of the key responsibilities of Train Companies and passengers contained in the contract. It is important, however, that you read the Conditions if you want a full understanding of the responsibilities of Train Companies and passengers. -
Research Project on Fares Contract No: NRP10026 Final Report: Analysis, Recommendations and Conclusions 28Th February 2011
RAIL VALUE FOR MONEY STUDY DfT / ORR Research Project on Fares Contract No: NRP10026 Final Report: analysis, recommendations and conclusions 28th February 2011 research project on fares RAIL VALUE FOR MONEY STUDY DfT / ORR Research Project on Fares Contract No: NRP10026 Final Report: analysis, recommendations and conclusions 28th February 2011 research project on fares Prepared for: Prepared by: Rail Value for Money Study Steer Davies Gleave 5th Floor 28-32 Upper Ground 55 Victoria Street London London SE1 9PD SW1H 0EU +44 (0)20 7910 5000 www.steerdaviesgleave.com Although this report was commissioned jointly by the Department for Transport (DfT) and the Office of Rail Regulation (ORR), the findings and recommendations are those of the authors and do not necessarily represent the views of the DfT and the ORR. While the DfT and the ORR have made all reasonable efforts to ensure the information in this document is accurate, the DfT and the ORR do not guarantee the accuracy, completeness or usefulness of that information; and cannot accept liability for any loss or damages of any kind resulting from reliance on the infor- mation or guidance this document contains. Department for Transport Office of Rail Regulation Great Minster House 1 Kemble Street 76 Marsham Street London London SW1P 4DR WC2B 4AN Telephone: 0300 330 3000 Telephone: 020 7282 2000 Website: www.dft.gov.uk Website: www.rail-reg.gov.uk © Crown copyright, 2011, except where otherwise stated You may re-use this information (not including logos or third-party material) free of charge in any format or medium, under the terms of the Open Government Licence. -
Your Staff Guide to Fares and Ticketing
For staff use only Staff Guide to Fares and Ticketing From 1 March 2021 2021 Book 1 Book Fares 1: Fares and tickets and tickets For staff Fares and tickets Fares and tickets The Staff Guide to Fares and Ticketing consists of three separate booklets plus appendices: Book 1: Fares and tickets. This booklet: • summarises the range of ticket types and ticket media that are accepted on TfL and National Rail services in London • details fares and ticket prices for all services for main passenger types • includes a general guide only to single fares on TfL’s rail services in zones 1 - 9. Use single fare finder to check the fare between any two named stations Book 2: Types of tickets and ways to pay Book 3: Discounts schemes and photocards Appendices: includes maps, tables showing where to buy tickets, a list of Out of Station Interchanges (OSIs) and passenger oriented display (POD) codes Which fares changed in March 2021? • Pay as you go and paper ticket single fares: TfL, NR only and TfL/NR through fares • Pay as you go fares for various journeys on former Greater Anglia London Overground routes and on TfL Rail • Paper ticket single fares on former Greater Anglia London Overground routes • Paper ticket single fares on TfL Rail • Pay as you go and paper ticket single fares between Shadwell and New Cross/ Crystal Palace/ West Croydon • Pay as you go fares on Thames Clipper River Bus services • Pay as you go daily and weekly caps • Pay as you go entry and exit charges Fares and tickets • Day Travelcards (including Group Day Travelcards) • Travelcard