DOCSLIB.ORG

Ticketing Settlement Agreement

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text

Load more

CONFORMED COPY DatedU 23 July 1995 THE OPERATORS NAMED IN SCHEDULE 1 - and - RAIL SETTLEMENT PLAN LIMITED TICKETING AND SETTLEMENT AGREEMENT VOLUME 1 THE MAIN AGREEMENT CONTENTS RECITALS Page CHAPTER 1: STATUS OF THIS AGREEMENT 19 1-1 BINDING NATURE OF THIS AGREEMENT 19 1-2 APPROVAL OF THIS AGREEMENT 19 CHAPTER 2: DEFINITIONS 20 2-1 DEFINED TERMS 20 2-2 THE DEFINITIONS 20 CHAPTER 3: GENERAL PROVISIONS 53 3-1 COMMENCEMENT 53 3-2 TERMINATION 54 3-3 NOTIFICATION TO THE OPERATORS 54 3-4 CONFIDENTIALITY 55 3-5 ACTION BY THE AUTHORITY 57 3-6 GENERAL PROVISIONS CONCERNING THE RSP 57 3-7 NON-ASSIGNABILITY 58 3-8 DELEGATION BY THE OPERATORS 59 3-9 DELEGATION BY THE RSP 59 3-10 REVIEW OF THE ACTIVITIES OF THE RSP’S AND THE OPERATORS’ DELEGATES 61 3-11 AGREEMENTS ENTERED INTO BY THE RSP 61 3-12 ACTIONS OF THE REPRESENTATIVE BODIES 62 3-13 SERVICE OF DOCUMENTS 63 3-14 TIME LIMITS 64 3-15 INVALIDITY 64 3-16 TIME OF THE ESSENCE 64 3-17 WAIVERS 64 3-18 LIABILITY OF THE OPERATORS 65 3-19 FORCE MAJEURE 65 3-20 GENERAL VAT INDEMNITY 66 3-21 COMPLIANCE WITH VAT PROCEDURES 67 3-22 GOVERNING LAW AND DISPUTE RESOLUTION 67 CHAPTER 4: THE INTRODUCTION OF RAIL PRODUCTS AND NON- RAIL PRODUCTS 68 PART I: CREATION OF FARES 68 4-1 THE FARES SETTING ROUND 68 4-2 TYPES OF FARE 68 4-3 PROCESS OF CREATING A FARE 68 4-4 REQUIREMENT TO CREATE FARES PRIOR TO SELLING THEM 69 4-5 THE CREATION OF FARES BY OPERATORS 69 4-6 NATIONAL CLASSES OF ACCOMMODATION 71 4-7 CREATION OF NEW FLOWS, MODIFICATION AND ABOLITION OF EXISTING FLOWS 71 4-8 PROCEDURE FOR OBTAINING THE AUTHORITY’S CONSENT 74 4-9 EXISTING PRODUCTS 74 4-10 CHANGING OR REMOVING A FARE 74 ( ii ) PART II: INCLUDING RIGHTS TO OTHER GOODS AND SERVICES IN A FARE 80 4-11 ABILITY TO INCLUDE OTHER RIGHTS WITHIN A FARE 80 4-12 INCLUSION OF RIGHTS WITHIN FARES BY OTHER OPERATORS 81 4-13 SETTLEMENT WITH THIRD PARTIES 82 PART III: CREATION OF FARES UNILATERALLY OR BY AGREEMENT 83 4-14 APPLICATION OF PART III 83 4-15 DEDICATED FARES 83 4-16 THROUGH FARES AND INTER-AVAILABLE FARES CREATED BY AGREEMENT BETWEEN OPERATORS 83 PART IV: CREATION BY LEAD OPERATORS OF THROUGH FARES AND INTER-AVAILABLE FARES ON COMPULSORY INTER-AVAILABLE FLOWS 84 4-17 APPLICATION OF PART IV 84 4-18 COMPULSORY INTER-AVAILABLE FLOWS 84 4-19 THE LEAD OPERATOR 84 4-20 CREATING FARES FOR A COMPULSORY INTER-AVAILABLE FLOW 85 4-21 DUTY OF THE LEAD OPERATOR TO ACT IN AN EVEN-HANDED MANNER 85 4-22 RESTRICTION ON THE CREATION OF ADVANCE PURCHASE TRAIN- SPECIFIC FARES 86 4-23 RESTRICTION ON THE CREATION OF FARES WHICH REQUIRE A RESERVATION 86 4-24 RESTRICTION ON THE CREATION OF FIRST CLASS FARES 86 4-25 RESTRICTION ON THE CREATION OF FARES UNDER PART III 87 4-26 INTER-AVAILABILITY DIRECTIONS 90 4-27 PROCEDURE FOR MAKING AN INTER-AVAILABILITY DIRECTION 91 4-28 CHANGING THE LEAD OPERATOR 91 4-29 NOTICE TO THE RSP OF A NEW LEAD OPERATOR 93 4-30 THE POWERS OF THE NEW LEAD OPERATOR 93 PART V: CREATION OF THROUGH FARES BY MAJOR FLOW OPERATORS 94 4-31 APPLICATION OF PART V 94 4-32 MAJOR FLOW OPERATORS 94 4-33 CREATING A THROUGH FARE FOR A NON-COMPULSORY INTER- AVAILABLE FLOW 94 4-34 RESTRICTION ON THE CREATION OF ADVANCE PURCHASE TRAIN- SPECIFIC FARES 95 4-35 RESTRICTION ON THE CREATION OF FARES WHICH REQUIRE A RESERVATION 95 4-36 DUTY OF THE MAJOR FLOW OPERATOR TO ACT IN AN EVEN-HANDED MANNER 95 PART VI: CREATION OF NON-RAIL PRODUCTS 97 4-37 TERMINOLOGY 97 4-38 ABILITY TO CREATE NON-RAIL PRODUCTS 97 4-39 CHANGING OR REMOVING A NON-RAIL PRODUCT 97 PART VII: CREATION OF DISCOUNT CARDS AND DISCOUNT SCHEMES 99 ( iii ) 4-40 TERMINOLOGY 99 4-41 ABILITY TO CREATE DISCOUNT CARDS AND DISCOUNT SCHEMES 99 4-42 USE OF TICKETS AND OTHER DOCUMENTS AS DISCOUNT CARDS 99 4-43 DISCOUNT CARDS EXISTING AT THE DATE OF THIS AGREEMENT 99 4-44 CHANGING OR REMOVING A DISCOUNT CARD OR DISCOUNT SCHEME 100 4-45 PROVISION OF INFORMATION TO THE RSP 100 PART VIII: RESERVATIONS 103 4-46 TERMINOLOGY 103 4-47 ABILITY TO CREATE RESERVATIONS 103 4-48 OPERATORS’ ABILITY TO REQUIRE OR MAKE AVAILABLE RESERVATIONS 103 4-49 CHANGING OR REMOVING A RESERVATION 104 4-50 PROVISION OF INFORMATION TO THE RSP 104 PART IX: UPGRADES 106 4-51 TERMINOLOGY 106 4-52 ABILITY TO CREATE UPGRADES 106 4-53 OPERATORS’ ABILITY TO REQUIRE OR MAKE AVAILABLE UPGRADES 106 4-54 CHANGING OR REMOVING AN UPGRADE 106 4-55 PROVISION OF INFORMATION TO THE RSP 106 PART X: INFORMATION ABOUT RAIL PRODUCTS AND NON-RAIL PRODUCTS 108 4-56 PROVISION OF INFORMATION ABOUT PERMANENT FARES 108 4-57 USE OF INFORMATION ABOUT RAIL PRODUCTS AND NON-RAIL PRODUCTS 108 4-58 FARES DATA 108 4-59 THE ROUTEING GUIDE 109 PART XI: GENERAL PROVISIONS 111 4-60 NOTIFICATION TO THE RSP ON BEHALF OF A GROUP OF OPERATORS 111 4-61 CREATION OF TRAVELCARDS 112 4-62 SYSTEMS LIMITATIONS 113 4-63 EFFECT OF CHANGES TO THE RATE OF VAT 113 4-64 CALCULATION OF CHARGES 114 PART XII: TRANSITIONAL PROVISIONS FOLLOWING THE TERMINATION OF A FRANCHISE 115 4-65 EFFECT ON EXISTING RAIL PRODUCTS AND NON-RAIL PRODUCTS 115 CHAPTER 5: PRODUCT BRANDS AND SOFTWARE 117 5-1 OWNERSHIP 117 5-2 THE TRADE MARKS LICENCE 117 5-3 CHANGES TO THE USER RULES 118 5-4 REGISTRATION OF THE MARKS 118 5-5 CHANGES TO SCHEDULE 13 119 5-6 LICENCE AGREEMENTS 119 5-7 GOODWILL 120 5-8 WRITTEN MATERIAL 120 5-9 NO PASSING OFF 120 5-10 MAINTAINING TRADE MARK REGISTRATIONS 120 5-11 INFRINGEMENT 120 5-12 WARRANTIES 122 ( iv ) 5-13 ASSIGNMENT 123 5-14 PROHIBITION ON CHARGING 123 5-15 TERMINATION OF THE TRADE MARKS LICENCE 123 5-16 SOFTWARE AND COPYRIGHT WORKS LICENCE 123 5-17 OWNERSHIP OF SOFTWARE AND COPYRIGHT WORKS 124 5-18 OPERATION AND MAINTENANCE OF THE SOFTWARE 125 5-19 SUB-LICENCE OF RAILTRACK SOFTWARE 125 5-20 OWNERSHIP OF RAILTRACK 125 5-21 MAINTENANCE OF THE RAILTRACK SOFTWARE 126 CHAPTER 6: RETAILING 127 PART I: LEAD RETAILERS 127 6-1 LEAD RETAILERS 127 6-2 NEW STATIONS 127 6-3 CHANGING THE LEAD RETAILER 128 6-4 WHERE THE LEAD RETAILER'S TRAINS NO LONGER STOP AT A STATION 129 6-5 PROCEDURE FOR THE MAKING OF CHANGES 130 PART II: RAIL PRODUCTS AND NON-RAIL PRODUCTS WHICH OPERATORS HAVE A RIGHT TO SELL 132 6-6 RAIL PRODUCTS THAT MAY BE SOLD 132 6-7 RESTRICTIONS ON THE SALE OF FARES 134 6-8 THE ISSUE OF PERMITS TO TRAVEL 136 6-9 NON-RAIL PRODUCTS THAT MAY BE SOLD 137 6-10 AMOUNT THAT MAY BE CHARGED 137 6-11 DISCOUNTS FOR CHILDREN 140 PART III: RAIL PRODUCTS AND NON-RAIL PRODUCTS WHICH OPERATORS MUST OFFER FOR SALE 141 6-12 REGULATED STATIONS 141 6-13 DEFINITION OF "BASIC PRODUCT” 141 6-14 LEAD RETAILERS' OBLIGATIONS IN RESPECT OF BASIC PRODUCTS 142 6-15 APTIS AND SPORTIS 144 6-16 TICKET OFFICE OPENING 144 6-17 MINOR CHANGES TO THE SCOPE OF A LEAD RETAILER'S OBLIGATIONS 145 6-18 MAJOR CHANGES TO THE SCOPE OF THE LEAD RETAILERS' OBLIGATIONS 147 6-19 CONSIDERATION OF MAJOR CHANGES BY THE AUTHORITY 151 PART IV: RETAILING THROUGH INTERNET SITES AND TELEPHONE SALES OFFICES AND SITES 153 6-20 INTERNET SITES, TELEPHONE SALES OFFICES AND SITES THAT ARE IMPARTIAL POINTS OF SALE 153 PART V: COMMISSION 159 6-21 ENTITLEMENT TO COMMISSION 159 6-22 NATIONAL STANDARD RATES OF COMMISSION 160 6-23 AGREEMENT ON RATES OF COMMISSION 161 6-24 PAYMENT OF COMMISSION 163 PART VI: RETAILING STANDARDS 165 6-25 RIGHTS AND RESTRICTIONS 165 6-26 ISSUE OF TICKETS AND RESERVATION VOUCHERS 165 ( v ) 6-27 SALE OF DISCOUNT CARDS 167 6-28 DESIGNATION OF POINTS OF SALE 168 6-29 DESIGNATION OF INFORMATION CENTRES 169 6-30 THE IMPARTIALITY OBLIGATION 170 6-31 MATCHING OF FARES TO PRODUCE A THROUGH JOURNEY 173 6-32 SALE OF FARES THROUGH SELF-SERVICE TIMS 173 6-33 PROVISION OF INFORMATION AT IMPARTIAL POINTS OF SALE AND IMPARTIAL INFORMATION CENTRES 173 6-34 ROUTEING GUIDE 174 6-35 OPERATOR SUPPORT 175 6-36 SERVICE QUALITY 176 6-37 STAFF 177 PART VII: PROMOTIONAL MATERIAL 180 6-38 ALLOCATION OF DISPLAY SPACE 180 6-39 USE OF DISPLAY SPACE 181 6-40 CONTACTS 181 6-41 PROMOTIONAL MATERIAL AT INFORMATION CENTRES 182 PART VIII: MISCELLANEOUS 183 6-42 PERFORMANCE MONITORING 183 6-43 REMEDIAL ACTIONS 183 6-44 RESERVE POWERS 184 6-45 DELEGATION OF POWERS 185 6-46 DISPUTES 185 6-47 REFERRAL TO THE AUTHORITY 185 6-48 DUPLICATE TICKETS AND DUPLICATE DISCOUNT CARDS 186 6-49 REFUNDS 187 6-50 SEASON TICKET FARE EXTENSIONS 189 CHAPTER 7: METHODS OF PAYMENT 190 PART I: GENERAL 190 7-1 REQUIREMENT TO ACCEPT CERTAIN METHODS OF PAYMENT 190 7-2 ABILITY TO ACCEPT OTHER METHODS OF PAYMENT 190 7-3 PAYMENT DEFAULTS 191 PART II: NOMINATED CREDIT CARDS 192 7-4 DESIGNATION OF CREDIT CARDS AS NOMINATED CREDIT CARDS 192 7-5 NOMINATED CREDIT CARDS AT THE DATE OF THIS AGREEMENT 192 7-6 REMOVAL OF A CREDIT CARD'S DESIGNATION AS A NOMINATED CREDIT CARD 192 PART III: PROCESSING OF INFORMATION RELATING TO NOMINATED CREDIT CARDS 194 7-7 FUNCTIONS OF THE RSP 194 7-8 MASTERCARD/EURO AND VISA SALES WHICH ARE PROCESSED MANUALLY 194 7-9 PROVISION OF INFORMATION ABOUT CREDIT CARD SALES TO THE RSP 195 7-10 PROVISION OF INFORMATION ABOUT CREDIT CARD REFUNDS TO THE RSP 196 7-11 THE RSP’S REQUIREMENTS ABOUT THE INFORMATION WHICH IS TO BE PROVIDED 196 7-12 SUPPLYING DATA 198 7-13 DATA RE-CREATION IN RELATION TO CREDIT CARD SALES AND REFUNDS 199 ( vi ) 7-14 THE RSP’S CHARGES FOR DATA RE-CREATION 200 7-15 PROVISION OF INFORMATION BY THE RSP TO THE CREDIT CARD COMPANIES 201 7-16 DAILY NOTIFICATION TO THE NOMINATING OPERATORS 201 7-17 SUPPLY OF ACCOUNTING INFORMATION TO THE OPERATORS 202 7-18 NON-ACCEPTANCE OF INFORMATION BY A CREDIT CARD COMPANY 203 PART IV: MISCELLANEOUS PROVISIONS 204 7-19 CHARGEBACKS 204 7-20 "HOT CARDS" AND OTHER INFORMATION 204 PART V: WARRANTS AND THE WARRANTS ADMINISTRATOR 205 7-21 USE OF WARRANTS 205 7-22 PAYMENT TO THE RSP 206 7-23 REFUNDS 206 7-24 THE WARRANTS ADMINISTRATOR
Recommended publications
  • National Rail Conditions of Travel

    National Rail Conditions of Travel

    i National Rail Conditions of Travel From 5 August 2018 NATIONAL RAIL CONDITIONS OF TRAVEL TABLE OF CONTENTS NATIONAL RAIL CONDITIONS OF TRAVEL Part A: A summary of the Conditions 3 Part B: Introduction 4 Conditions 5 Part C: Planning your journey and buying your Ticket 5 Part D: Using your Ticket 11 Part E: Making your Train Journey 15 Part F: Your refund and compensation rights 21 Part G: Special Conditions applying to Season Tickets 26 Part H: Lost Property 29 Appendix A: List of Train Companies to which the National Rail Conditions of Travel apply as at 5 August 2018 30 Appendix B: Definitions 31 Appendix C: Code of Practice: Arrangements for interview meetings with applicants in connection with duplicate season tickets 33 These National Rail Conditions of Travel apply from 5 August 2018. Any reference to the National Rail Conditions of Carriage on websites, Tickets, publications etc. refers to these National Rail Conditions of Travel. Part A: A summary of the Conditions The terms and conditions of these National Rail Conditions of Travel are set out below in Part C to Part H (the “Conditions”). They comprise the binding contract that comes into effect between you and the Train Companies1 that provide scheduled rail services on the National Rail Network, when you purchase a Ticket. This summary provides a quick overview of the key responsibilities of Train Companies and passengers contained in the contract. It is important, however, that you read the Conditions if you want a full understanding of the responsibilities of Train Companies and passengers.
  • 25897 Chapter 19 Cover 6Mm.Indd

    25897 Chapter 19 Cover 6Mm.Indd

    Civil Aviation Act 2012 CIVIL AVIATION ACT 2012 AVIATION CIVIL CHAPTER 19 Explanatory Notes have been produced to assist in the understanding of this Act and are available separately Published by TSO (The Stationery Office) and available from: Online www.tsoshop.co.uk Mail, Telephone, Fax & E-mail TSO PO Box 29, Norwich, NR3 1GN Telephone orders/General enquiries: 0870 600 5522 Fax orders: 0870 600 5533 E-mail: [email protected] Textphone: 0870 240 3701 The Houses of Parliament Shop 12 Bridge Street, Parliament Square London SW1A 2JX £18.50 Telephone orders/General enquiries: 020 7219 3890 Fax orders: 020 7219 3866 Email: [email protected] Internet: http://www.shop.parliament.uk TSO@Blackwell and other Accredited Agents Civil Aviation Act 2012 CHAPTER 19 CONTENTS PART 1 AIRPORTS CHAPTER 1 REGULATION OF OPERATORS OF DOMINANT AIRPORTS General duties 1 CAA’s general duty 2 Secretary of State’s general duty Prohibition 3Prohibition 4 Prohibition: exemption Dominant airports 5 Dominant areas and dominant airports 6 Market power test 7 Market power determinations 8Publication of market power determinations 9 Operators of areas 10 Operator determinations 11 Publication of operator determinations 12 Advance determinations 13 Appeals against determinations Licences 14 Application for licence ii Civil Aviation Act 2012 (c. 19) 15 Granting licence 16 Refusing to grant licence 17 Content and effect of licence Licence conditions 18 Licence conditions 19 Price control conditions 20 Conditions relating to CAA charges 21 Content and effect
  • Schedule 8 Recalibration for CP6: Phase 1 Monitoring Point

    Schedule 8 Recalibration for CP6: Phase 1 Monitoring Point

    www.pwc.co.uk Schedule 8 Recalibration for CP6: Phase 1 Monitoring Point Weights (MPWs) Prepared for Rail Delivery Group (RDG) and Cancellation November 2017 Minutes (CMs) Contents 1 Introduction 3 1.1 Context 3 2 Methodology 4 2.1 General approach 4 2.2 Principles for recalibrating MPWs and CMs 4 2.3 MPWs 8 2.4 CMs 9 3 Modelling 12 3.1 Process 12 3.2 Data sources and data cleansing 12 TOC engagement 12 MOIRA 12 PEARS 12 TOC specific data 13 3.3 Modelling MPWs 13 3.4 Modelling CMs 13 3.5 Model Review 14 Appendix 1 15 2 1 Introduction 1.1 Context The Office of Rail and Road (ORR) is currently in the process of reviewing the access charges and related matters for Network Rail for Control Period 6 (CP6), which runs from 1st April 2019 to 31st March 2024. As part of this review, the Rail Delivery Group (RDG) is leading the recalibration of Schedule 8, the performance regime which compensates train operators for the impact of unplanned service disruption. RDG commissioned PwC to undertake Phase 1 of the review, which focused on two key parameters used in the Schedule 8 performance regime1: Monitoring Point Weights (MPWs) A Monitoring Point is a point on the network (almost always a station) at which the lateness of trains in a Service Code within a Service Group in a given direction (forward/reverse) is measured. MPWs are calculated for each Monitoring Point. They reflect the proportion of a Service Group’s passengers alighting and interchanging at that Monitoring Point and any preceding stations which are not captured by a Monitoring Point.
  • DIRECTIONS and GUIDANCE to the Strategic Rail Authority

    DIRECTIONS and GUIDANCE to the Strategic Rail Authority

    DIRECTIONS AND GUIDANCE to the Strategic Rail Authority ESTABLISHMENT OF THE STRATEGIC RAIL AUTHORITY 1. The Strategic Rail Authority (“the Authority”) has been established under section 201(1) of the Transport Act 2000 (“the Act”) as a body corporate. PURPOSES OF THE STRATEGIC RAIL AUTHORITY 2.1. The Authority is to provide leadership for the rail industry and ensure that the industry works co-operatively towards common goals. This objective should underpin the whole range of the Authority’s activities. The Authority will set priorities for the successful operation and development of the railway. It will work with other industry parties to secure continuing private investment in the railway, and to deploy public funding to best effect. To this end, the Authority has been given a wide range of statutory powers and duties. 2.2. Section 205 of the Act sets out the Authority’s purposes as: • to promote the use of the railway network for the carriage of passengers and goods; • to secure the development of the railway network; and • to contribute to the development of an integrated system of transport for passengers and goods. 2.3. Section 207 of the Act requires the Authority to exercise its functions with a view to furthering its purposes and it must do so in accordance with any strategies that it has formulated with respect to them. In so doing the Authority must act in the way best calculated: • to protect the interests of users of railway services; • to contribute to the achievement of sustainable development; 1 • to promote efficiency and economy on the part of persons providing railway services; • to promote measures designed to facilitate passenger journeys involving more than one operator (including, in particular, arrangements for the issue and use of through tickets); • to impose on operators of railway services the minimum restrictions consistent with the performance of its functions; and • to enable providers of rail services to plan their businesses with a reasonable degree of assurance.
  • Railway Operations and the Environment Guidance

    Railway Operations and the Environment Guidance

    RAILWAY OPERATIONS AND THE ENVIRONMENT GUIDANCE A CONSULTATION DOCUMENT Published by the Office of the Rail Regulator July 1994 Environmental guidance Contents 1. The Regulator’s Environmental Guidance................................................................1 Introduction....................................................................................................................1 The Regulator's environmental guidance .......................................................................2 The environmental policy...............................................................................................2 The policy statement ......................................................................................................2 Objectives.......................................................................................................................3 Management arrangements and systems........................................................................3 Monitoring......................................................................................................................4 Other sources of advice on environmental policy..........................................................4 Updating the guidance....................................................................................................5 Appendix 1: Summary of Issues, Current Best Practice and Options for Improvement........................................................................................................................7 Enclosure
  • Timetable Information Data Feed Interface Specification

    Timetable Information Data Feed Interface Specification

    Timetable Information Data Feed Interface Specification Document Ref: RSPS5046 Version: 03-00 Rail Settlement Plan Limited Registered Office, 2nd Floor, 200 Aldersgate Street, London EC1A 4HD www.raildeliverygroup.com 020 7841 8000 Registered in England and Wales No. 03069042 Ref: RSPS5046 03-00 Timetable Information Page: 2 of 39 Data Feed Interface Specification Date: 01-Aug-2018 Version History Version Date Author Comments 00-00-A 24-Jan-14 Edna Kelly First draft. 00-00-B 21-May-14 Edna Kelly Reviewed by iBlocks. JIRA STD-612: ‘Copyright text to be added’ 00-00-C 22-May-14 Edna Kelly Addressed internal review comments. Neil Barkham 00-00-D 05-Jun-14 Neil Barkham More internal review comments addressed. 00-00-E 16-Jul-14 Neil Barkham Final external review comments addressed. 01-00 04-Aug-14 Neil Barkham Issued. 01-00-A 19-Jan-17 Edna Kelly Next Review Date reached. 01-00-B 08-Feb-17 Neil Barkham Correction of file references (§ 2.4). Train schedule clarification (§ 5.2.3.3). 01-00-C 28-Mar-17 Neil Barkham External review comments addressed. 01-00-D 19-Apr-17 Neil Barkham Addressed final external review comment. 02-00 15-May-17 Neil Barkham Issued. 02-00-A 05-Mar-18 Neil Barkham Updated to include ‘Additional Fixed Links File’ and the ‘TOC Specific Interchange Times File’. General review. Restructure to put example data with the feed definitions. 02-00-B 16-Apr-18 Neil Barkham Updated after internal review. 02-00-C 22-May-18 Neil Barkham Updated after external review.
  • The National Rail Penalty Fare Guidelines

    The National Rail Penalty Fare Guidelines

    Contents Page number SECTION A 1. FOREWORD BY RAIL DELIVERY GROUP 4 2. INTRODUCTION TO THE GUIDELINES 4 3. GLOSSARY OF TERMS 5 SECTION B 1. PEOPLE WHO MAY BE CHARGED A PENALTY FARE 6 1.1 On a train 6 1.2 At a station 6 1.3 Amount of Penalty Fare if issued on a train 6 1.4 Amount of Penalty Fare if issued at a station 7 1.5 Amount of a Penalty Fare if issued at a Compulsory Ticket Area 7 2. PEOPLE WHO MAY CHARGE PENALTY FARES 7 2.1 Customer Expectations 8 3. DISPLAYING WARNING NOTICES 9 4. NON-PENALTY FARE TICKETLESS TRAVEL 10 4.1 Exemptions 10 4.1.1 Travelling in the wrong class 10 4.1.2 Being present in a Compulsory Ticket Area 10 4.1.3 Travelling on a train 11 5. ARRANGEMENTS FOR CHARGING AND PAYING PENALTY FARES 5.1 Continuing your journey 12 6. PROVIDING INFORMATION 12 7. APPEALS 13 7.1 First Stage Appeal 13 7.2 Second Stage Appeal 13 7.3 Final Stage Appeal 14 8. CHANGES TO A PENALTY FARES SCHEME 15 9. COMMENCEMENT AND TRANSITIONAL ARRANGEMENTS 15 Appendix A – The Railways (Penalty Fares) Regulations 2018 16 These guidelines feature numbered INFO BOX sections. These are separate to the guidelines and are to provide additional information and examples around Penalty Fares. PLEASE NOTE: National Rail and Transport for London services This edition of the guidance will apply from 15 September 2019. They do not apply to services in Northern Ireland, certain Scottish railway passenger services or to services operated on behalf of Transport for London; such as London Overground and TfL Rail or stations served only by those services.
  • The Transport Act 2000 (Consequential Amendments) Order 2001 No

    The Transport Act 2000 (Consequential Amendments) Order 2001 No

    Document Generated: 2017-11-19 Draft Legislation: This is a draft item of legislation. This draft has since been made as a UK Statutory Instrument: The Transport Act 2000 (Consequential Amendments) Order 2001 No. 4050 SCHEDULE Article 2 PART I CONSEQUENTIAL AMENDMENTS RELATING TO AVIATION Aviation Security Act 1982 1. In section 38 of the Aviation Security Act 1982(1) (interpretation etc.) in subsection (2)(b) for “the manager of an aerodrome” there shall be substituted “the person”. CONSEQUENTIAL AMENDMENTS RELATING TO STATUTORY AND OTHER UNDERTAKERS PART II Welsh Development Agency Act 1975 2. In section 27 of the Welsh Development Agency Act 1975 (interpretation)(2)— (a) in subsection (1) in the definition of “statutory undertakers” in paragraph (b) after “the Civil Aviation Authority,” there shall be inserted “a person who holds a licence under Chapter I of Part I of the Transport Act 2000 (to the extent that the person is carrying out activities authorised by the licence)”; and (b) after subsection (1) there shall be inserted— “(1B) The undertaking of a person who holds a licence under Chapter I of Part I of the Transport Act 2000 shall not be considered to be a statutory undertaking for the purposes of this Act except to the extent that it is the person’s undertaking as licence holder; and references in this Act to the person’s undertaking shall be construed accordingly. (1C) A person who holds a licence under Chapter I of Part I of the Transport Act 2000 shall not be considered a statutory undertaker for the purposes of section 21C above.”.
  • Buy Before You Board

    Buy Before You Board

    Further information Great Western Railway Buy before you board GWR.com 03457 000 125* (0600 to 2300 daily) Buy before Find us on Facebook Messenger Search for Great Western Railway you board Follow us @GWRHelp Download our app Search GWR in your app store Earn Nectar points When you buy our train tickets online at GWR.com Don’t miss out on our latest offers, special deals and news from GWR. Register your email address now at GWR.com/enews * Standard network charges apply. Calls from mobiles may be higher. Advice on ticket purchasing and how to avoid Penalty Fares Information correct at time of print. Valid from November 2015 486762/02 Buy before you board Penalty Fares are something that most people who travel with us never experience. Please ensure you avoid the consequences of inadvertently travelling without a valid ticket. You must always have a valid ticket to travel on GWR trains. If you board any of our trains without a valid ticket, at a station where ticket buying facilities are available, you may be charged the full Single or Return fare relevant to your journey, be reported for prosecution, or receive a Penalty Fare if travelling from a station within the Penalty Fares Zones (see maps overleaf). You will not be eligible to use a Railcard or receive other discounts. How to buy a ticket There are several methods available to purchase tickets. Ticket Office We have ticket offices at many of our stations. Tickets can be bought for any journey, including one starting from a different station, and those that include London Underground stations.
  • Retail Market Review Consultation on the Potential Impacts of Regulation and Industry Arrangements and Practices for Ticket Selling

    Retail Market Review Consultation on the Potential Impacts of Regulation and Industry Arrangements and Practices for Ticket Selling

    Retail market review Consultation on the potential impacts of regulation and industry arrangements and practices for ticket selling September 2014 Contents Executive Summary 4 1. Introduction 10 Purpose of the document 10 Why we are reviewing the regulations and industry arrangements and practices for ticket selling 11 Scope of the Review 12 Approach to the Review 13 Structure of the document 14 Questions for Chapter 1 15 2. Rail ticket buying and selling practices 16 Introduction 16 Ticket buying trends in rail 16 Ticket selling behaviour in rail 18 Questions for Chapter 2 22 3. The regulation and industry arrangements and practices for selling tickets 24 Introduction 24 Retailers’ incentives to sell tickets 25 Obligations on retailers to facilitate an integrated, national network 26 Governance arrangements in retailing 29 Industry rules 32 Industry processes and systems 34 Question for Chapter 3 37 4. The impact of retailers’ incentives and of retailers’ obligations to facilitate an integrated, national network 38 Introduction 38 The impact of retailers’ incentives in selling tickets 38 The impact of obligations on retailers to facilitate an integrated, national network 40 Questions for Chapter 4 44 5. The impact of industry governance, rules, processes, and systems 45 Introduction 45 The impact of industry governance arrangements 45 Office of Rail Regulation | September 2014 | Retail market review consultation 2 10866832 The impact of industry rules 47 The impact of industry processes and systems 52 Questions for Chapter 5 58 6. Emerging
  • FINAL REPORT V1.0

    FINAL REPORT V1.0

    FINAL REPORT v1.0 DfT - TRANSPORT DIRECT Project Support & Consultancy Services Framework FareXChange Scoping Study Project Reference - TDT / 129 June 2006 Prepared By: Prepared For: Carl Bro Group Ltd, Transport Direct Bracton House Department for Transport 34-36 High Holborn Zones 1/F18 - 1/F20 LONDON WC1V6AE Ashdown House 123 Victoria Street LONDON SW1E 6DE Tel: +44 (0)20 71901697 Fax: +44 (0)20 71901698 Email: [email protected] www.carlbro.com DfT Transport Direct FareXChange Scoping Study CONTENTS EXECUTIVE SUMMARY __________________________________________________ 6 1 INTRODUCTION ___________________________________________________ 10 1.1 __ What is FareXChange? _____________________________________ 10 1.2 __ Background _______________________________________________ 10 1.3 __ Scoping Study Objectives ____________________________________ 11 1.4 __ Acknowledgments __________________________________________ 11 2 CONSULTATION AND RESEARCH ___________________________________ 12 2.1 __ Who we consulted _________________________________________ 12 2.2 __ How we consulted __________________________________________ 12 2.3 __ Overview of Results ________________________________________ 12 3 THE FARE SETTING PROCESS AND THE ROLES OF INTERESTED PARTIES _____________________________________________________________ 14 3.1 __ The Actors _______________________________________________ 14 3.2 __ Fare Stages and Fares Tables ________________________________ 16 3.3 __ Flat and Zonal Fares ________________________________________ 17
  • Daily Report Monday, 23 July 2018 CONTENTS

    Daily Report Monday, 23 July 2018 CONTENTS

    Daily Report Monday, 23 July 2018 This report shows written answers and statements provided on 23 July 2018 and the information is correct at the time of publication (07:01 P.M., 23 July 2018). For the latest information on written questions and answers, ministerial corrections, and written statements, please visit: http://www.parliament.uk/writtenanswers/ CONTENTS ANSWERS 8 DEFENCE 15 ATTORNEY GENERAL 8 Afghanistan: Armed Forces 15 National Fund 8 Air Force: Alcoholic Drinks and BUSINESS, ENERGY AND Drugs 15 INDUSTRIAL STRATEGY 8 Armed Forces: Sexual Companies: Registration 8 Offences 15 Conditions of Employment: EU Army 16 Action 9 AWACS 17 Department for Business, Conflict, Stability and Security Energy and Industrial Strategy: Fund: Islamic State 17 Former Members 9 European Fighter Aircraft 17 Electricity Interconnectors 9 Military Aircraft 17 Maternity Leave 10 Ministry of Defence: Buildings 18 Modern Working Practices Ministry of Defence: Former Review 10 Members 18 Retail Trade: Insolvency 11 NATO 19 CABINET OFFICE 11 NATO: Maritime Patrol Aircraft 19 Civil Servants: Pay 11 NATO: Military Aircraft 19 Civil Servants: Redundancy 11 Patrol Craft 20 Conflict, Stability and Security Warships 20 Fund 12 Yemen: Military Intervention 20 Electoral Register 13 DIGITAL, CULTURE, MEDIA AND Government Departments: SPORT 21 Location 13 Arts: Small Businesses 21 Oral Statements 14 Department for Digital, Public Sector: Job Creation 14 Culture, Media and Sport: Former Members 21 Electronic Commerce: EU Law 21 Pupils: Mental Health 44 Gambling: