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Ruby Hutchison Memorial Lecture Co-Hosted by CHOICE and Presented by Julian Morrow

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Ruby Hutchison Memorial Lecture Co-Hosted by CHOICE and Presented by Julian Morrow 2021 National Consumer Congress virtual lecture series How can we rebuild a safer, fairer and more sustainable Australia post pandemic? Program Session 1: Monday 15 March—World Consumer Rights Day Ruby Hutchison memorial lecture Co-hosted by CHOICE and presented by Julian Morrow 4:30–4:35 pm Welcome Delia Rickard, Deputy Chair, ACCC 4:35–4:40 pm Acknowledgement of Country 4:40–4:50 pm Introduction to Ruby Hutchison and CHOICE Alan Kirkland, CEO, CHOICE 4:50–4:55 pm Ruby Hutchison biography Video presentation 4:55–5.25 pm Ruby Hutchison memorial lecture Julian Morrow, Co-creator and Executive Producer, The Checkout 5:25–5:55 pm Q&A session Moderated by ACCC/CHOICE staff via Teams Live chat 5:55–6:00 pm Closing comments Delia Rickard Australian Eastern Daylight Time (AEDT) #ConsumerCongress2021 @acccgovau Speaker Biographies (in order of appearance) Delia Rickard Deputy Chair, Australian Competition and Consumer Commission Delia Rickard is the Deputy Chair of the Australian Competition and Consumer Commission (ACCC). She has been working in the area of consumer protection for around 30 years. Delia is passionate about ensuring consumers can operate in a well-regulated, fair and ethical marketplace and have access to the information and tools they need to make good choices and exercise their rights. Prior to her current role, Delia spent time in senior roles at the Australian Securities and Investments Commission and the ACCC. She is also trustee of the Jan Pentland Foundation and chairs the Good Shepherd Microfinance—Financial Inclusion Action Plan Advisory Group. On Australia Day 2011 Delia was awarded the Public Service Medal for her contribution to consumer protection and financial services. Kylie Johnson Acting Director, Australian Competition and Consumer Commission Kylie Johnson currently leads the Operations team within the ACCC’s Infocentre. She has previously worked in the areas of small business, franchising, and Indigenous outreach at the ACCC. Kylie’s work has primarily centred on educational and compliance materials for businesses and consumers, with a focus on legislative change. During 2020, Kylie led the Infocentre through the surge in public contacts as a result of the COVID-19 pandemic. Alan Kirkland Chief Executive Officer, CHOICE @AlanKirkland Alan Kirkland has been CEO of CHOICE, Australia’s largest consumer organisation, since 2012. Alan has a strong background in access to justice, having worked as CEO of Legal Aid New South Wales, Executive Director of the Australian Law Reform Commission and Chair of the National Legal Assistance Advisory Body. He has also been a part-time member of a number of state and federal tribunals. Alan has also served on the boards of a number of social justice organisations, including the Australian Council of Social Service, the Public Interest Advocacy Centre and the Welfare Rights Centre. In 2016–17, Alan was a member of the panel for the Review of the Financial System External Dispute Resolution and Complaints Framework (the Ramsay Review). Julian Morrow Co-creator and Executive Producer, The Checkout Julian Morrow has made a career of public nuisance in various forms, co-founding satirical media empire The Chaser and joke company Giant Dwarf, as well as making TV shows including The Election Chaser, CNNNN, The Chaser’s War on Everything and The Checkout. His work has been nominated, unsuccessfully, for many awards, and prosecuted successfully in many courts..
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