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2020 Sustainability Report

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2020 Sustainability Report 20 Sustainability 20Report Fabiana Ianhez Buzzutti Researcher 20 Sustainability 20Report FOREWORD Every day, Oxiteno seeks to fulfill its purpose: to contribute to the well-being of people through chemistry. That is how the company achieved its leadership position in the production of surfactants and specialty chemicals in the Americas. There were many factors associated with Oxiteno reaching this position, including the dedication of qualified professionals, efficient management, and the quality of the company’s vast portfolio. Today, this portfolio contains more than 700 products and 3,000 applications in the various segments, such as Crop Solutions, Home Care and Industrial & Institutional, Personal Care, Coatings, Oil & Gas, Industrial Applications, Functional Fluids, and Nutrition & Health, and these are exported to more than 50 countries. Oxiteno connects chemistry to change the world, therefore, the company recognizes not only the importance of its business but also its impacts. Its work is based on creating increasingly innovative solutions while caring for people and the environment. Since 2020, this work has been guided by the 2030 Strategic Sustainability Plan. There are eight pillars with objectives and goals that help guide our efforts in overcoming challenges, balancing economic prosperity, observing principles of ethical governance, valuing people, protecting the environment, and creating value for all stakeholders. As a result of this commitment, the company once again discloses the information contained in this report in accordance with the standards set out by the Global Reporting Initiative (GRI), ensuring a transparent dialogue with all its stakeholders. Enjoy your reading! 20 Sustainability 20Report 2 MENU MESSAGE FROM RESULTS FOR ACTIONS IN CONNECTION PURPOSE SUSTAINABLE EVOLUTION WITH WAY BEYOND THE CEO THE YEAR THE FACE OF THROUGH AND VALUES GROWTH RESPONSIBILITY CHEMISTRY THE PANDEMIC CHEMISTRY ABOUT THE REPORT GRI CONTENT INDEX Sustainability and innovation go hand in hand at Oxiteno. Throughout the report, this icon EXTERNAL ASSURANCE represents outstanding projects developed from these two premises. CORPORATE CREDITS 20 Sustainability 20Report At the beginning of the year, we had positive by the increase in demand for specialty expectations based on a process of chemicals in the Home & Personal Care macroeconomic improvements in Brazil. In fact, and Crop Solutions segments. We saw sales our first quarter results exceeded expectations. volumes in these segments increase by But in March, when the pandemic hit, we were 13% and 14%, respectively, compared with forced to adapt to a new scenario, where the 2019. Our net revenue reached R$ 5.22 billion, priority became protecting the health of our up 22% over the previous year. employees while maintaining the stability of the business. After all, many of our products are The pandemic has further reinforced our connected to the essential needs of people, pledge to build an increasingly responsible MESSAGE including those used to fight Coronavirus. industry for people, society, and the environment. Oxiteno operates with FROM THE In response to this new environment, we sustainability as a core element of our quickly created a crisis committee to strategy. With the development of our coordinate our actions, including social actions. Sustainability Plan in 2019, this topic has CEO We implemented home offices for been dealt with across the company and 102-14 administrative employees and adopted several embedded into all our development and protective measures to reduce the risk of innovation processes. We want to grow and The year 2020 will be forever infection for people who continued working create value for our shareholders and leave a marked in our memory. It went onsite in factories and laboratories. We did all positive legacy for all our stakeholders, as well. this to ensure the health of our professionals down in history as a period that and the continuity of our operations. Despite the challenges of social distancing, we managed to advance in a series of tested our capacity to adapt It is important to point out that a market initiatives, such as strengthening actions that and showed us the power of change took place in this past year. Many promote quality of life, launching our diversity sectors where we operate were paralyzed, and inclusion program, improving our unity and resilience. For Oxiteno, especially those related to mobility. On the supplier assessment process, and adopting in particular, it represented a other hand, markets associated with more ambitious action plans in our safety agriculture, hygiene, and cleaning have grown. and environmental processes, with special period of learning. After a turbulent second quarter, we noticed a attention given to the goals set out in our return with a major replenishment of 2030 plan. In 2019 we developed our plan, inventories in the industries, which was and in 2020 we communicated the essence João Parolin strengthened by the emergency aid programs. of Oxiteno’s culture through training, CEO qualification, and cascading of plans to the Despite the pandemic scenario that we are entire team, looking to evolve in all eight facing, Oxiteno ended 2020 with its best pillars to place our company as a benchmark performance in the last five years, driven mainly in sustainable development in our industry. 20 Sustainability 20Report 4 MESSAGE FROM THE CEO WHAT WE EXPECT FROM THE FUTURE Despite the pandemic scenario that we faced during We learned a lot in 2020. Our quest for At the end of 2020, we also held our XLead the year, Oxiteno ended 2020 product consumption and solutions with less meeting in a completely virtual format. impact on the environment was already Sustainability is a core element in reviewing with its best performance in progressing quickly; with social distancing, our strategy, and the event gathered the entire consumer awareness was heightened, adding Oxiteno team and included several the last five years. pressure for the positioning of sectors and presentations by our leaders on the year’s brands. I am happy to announce that we have highlights, with the participation of several advanced in several initiatives in this direction customers and industry representatives, such and that in 2021, we anticipate many solid as the Global Compact. On this occasion, I had results. the privilege of announcing sustainability as a Amanda Martins Jordão core element of our strategy, pursuant to the Research Technique A highlight is the internal management of our steps outlined in our 2030 planning. product portfolio from a sustainable development standpoint. The study, Finally, I want to take the opportunity to thank developed through a methodology from the everyone who makes up the Oxiteno team, as World Business Council for Sustainable well as all our partners and customers. It was Development (WBCSD) framework, analyzes thanks to their trust and partnership that we each product’s sustainability performance managed to get through 2020 and successfully and helps us implement action plans to drive overcome all the challenges stemming from improvements. This is another important step the pandemic and achieve good results. that Oxiteno is taking toward a more Together, we are stronger. sustainable portfolio. The year 2021 will still present many Another very important pillar in our strategy is challenges. Nevertheless, we are certain that people appreciation. We have an exceptional our resilience and adaptability will take us even team that has been working very hard and is further and that our formula will continue to committed to materializing our vision of the do good for more and more people. future. Even during social distancing, we continue to invest in well-being, growth, and the development of an increasingly diverse, João Parolin creative, and innovative team. CEO at Oxiteno 20 Sustainability 20Report 5 WORD FROM THE EXECUTIVE BOARD Alberto Slikta - COO USA Anna Paula Dacar - COO Mercosur Carlos Brasil - COO MAC (Mexican, WORD The year 2020 was characterized by the COVID-19 In 2020, we had to redefine priorities The pandemic ended up revealing pandemic. Our focus was on protecting our and change our way of working. the resilience of Oxiteno’s business. employees and defending our business while We dealt with uncertainty and low It also stressed the importance of FROM THE continuing to serve our customers, whose markets demand, mainly in the durable our purpose, especially in sectors have suffered significant volatility throughout goods segment, but we have such as Crop Solutions and Home & EXECUTIVE the year. We continued the work of presenting also seen other segments grow, Personal Care. With our operational to and approving Oxiteno’s products at new such as the hygiene and cleaning flexibility, made possible by our customers, many of whom opened their doors market. By prioritizing health, a factories in Mexico, we guarantee BOARD to new suppliers after the serious disruptions in strategic and solid portfolio, and a diversified portfolio and the use their production chains caused by climate effects operational excellence, we managed of different technologies that have in 2020. We also dedicated a huge amount of to overcome critical situations, helped us navigate this challenging effort into improving our processes, increasing guarantee the health of our period. productivity, and reducing energy consumption, employees, and supply the market. utilities, and the generation of washing water per
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