Shetland’s
Single Outcome Agreement
with
The Scottish Government
In partnership with Shetland Community Planning Partners
HIE Logo
NHS Logo Northern Constabulary Logo Shetland Outcome Agreement
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1. Purpose of the Shetland Single Outcome Agreement
Shared Purpose between National and Local Government
“The Shetland Resolution” sets out our vision in its introduction;
“We shall work together for a future that’s better and brighter. In particular, we aim to create a secure livelihood, look after our stunning environment and care well for our people and our culture.”
The resolution then goes on to describe more detailed aims for our Economy, Environment and Society. It sets out the key “outcomes” for Shetland and is therefore the starting point for any agreement between Shetland and the Scottish Government, who have now also chosen to adopt this “outcome” approach.
Shared National and Local Objectives
There are 5 National Strategic Objectives which support the governments overarching purpose to enhance sustainable economic growth. They are;
o WEALTHIER & FAIRER - Enable businesses and people to increase their wealth and more people to share fairly in that wealth. o SMARTER - Expand opportunities for Scots to succeed from nurture through to life long learning ensuring higher and more widely shared achievements. o HEALTHIER - Help people to sustain and improve their health, especially in disadvantaged communities, ensuring better, local and faster access to health care. o SAFER & STRONGER - Help local communities to flourish, becoming stronger, safer places to live, offering improved opportunities and a better quality of life. o GREENER - Improve Scotland's natural and built environment and the sustainable use and enjoyment of it.
They, and the National Outcomes which underpin these are also very much in line with the objectives set out in the Shetland Resolution and already reported against through the information published in “Sustaining Shetland”
Shared Improvement and Communications
As “Sustaining Shetland” already reports trends, improvements and issues across Shetland Society, Economic, Environmental and Cultural trends it will be adapted and extended to include the monitoring of improvement targets on the indicators selected to manage the Shetland Single Outcome Agreement.
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2. Background to Single Outcome Agreement
The Concordat, published by the Scottish government on 14th November 2007, sets out the terms of a new relationship between the Scottish Government and local government, based on mutual respect and partnership.
It underpins the funding to be provided to local government over the period 2008-09 to 2010-11. The new relationship is represented by a package of measures, introduced in the concordat, and is endorsed by both the Scottish Ministers and by the COSLA Presidential Team. The Scottish Government and local government, through COSLA, will work together to develop policy in areas where local government has a key interest. Both sides will also work together to discuss and agree implementation and resource issues relating to these policy areas It is recognised that, in some instances, whether through the development of new policy initiatives or for other reasons, there may be exceptional funding pressures which local authorities are unable to meet. It is clearly impossible to anticipate all the pressures at the start of the process. In such cases, both sides agree that any difficulties will be addressed jointly between the Scottish Government and local government, as part of a developing mature relationship.
A central proposal of the Concordat was the creation of a Single Outcome Agreement (SOA) between each Council and the Scottish Government, based on 15 key national outcomes agreed in the Concordat. The national outcomes reflect the Scottish Government’s National Performance Framework, but they also reflect established corporate and community plan commitments across Scotland’s Councils and Community Planning Partnerships. As importantly, progress on the mutually agreed outcomes for Scotland as a whole (the ‘national’ outcomes) cannot in most cases happen unless progress is made at local level. Through the Concordat, Councils are committed to supporting progress at national level through improvement in outcomes at local level.
Key Points from the Concordat
The following bulleted points are the key areas proposed in the package of measures held within the Concordat,
Each local authority would aim to reach a Single Outcome Agreement (SOA) with the Scottish Government at the earliest opportunity, however by the 31st March 2008 at the latest, based on the national outcomes and, under a common framework, local outcomes to take account of local priorities.
In 2007-08, funding to local government was provided in the local government finance settlement and in a series of ring fenced specific grants. In 2007-08, these specific grants (which include Police Grant) totalled £2.7 billion. As part of the package proposed, a considerable
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number of these specific grants will be rolled up and transferred into the local government settlement.
In particular, the Scottish Government will work with local government on a new performance reporting system which over time will replace the myriad of existing systems and will provide regular, timely and transparent reporting to the Scottish Government on progress against national outcomes, and to local communities on progress against related local outcomes (and indicators). Each council will be required to submit a single report around the turn of the financial year on the year just finished and plans for the year to come, starting in 2008-09, setting out progress and achievements towards the national outcomes. Over and above these, with the exception of the requirements associated with statutory requirements, any agreed transitional arrangements in moving to an outcomes based approach, ongoing statistical returns and formal inspections, local authorities will not be asked to submit any other monitoring returns or plans to the Scottish Government without prior agreement.
That local authorities will be able to retain – for the first time - all their efficiency savings to re-deploy against ongoing pressures.
That COSLA and the Scottish Government will put in place arrangements jointly to oversee and monitor the new partnership and, as part of this, to assess how the new arrangements are working, how each side is fulfilling the commitments made, and how any significant new pressures associated with the ongoing development of government policy might best be accommodated.
For the entire package to remain intact, and as part of their contribution to the new relationship, the Scottish Government, local government and community planning partners will each do what is required to ensure delivery of key government policies and programmes.
3. Scope of the Agreement.
The Shetland Single Outcome Agreement has been developed to include all aspects of local authority services, including those delivered with partners. Full Community Planning partnership engagement has been obtained through relevant strategic groups and the Shetland Community Planning Board have endorsed the agreement at its meeting on the 10th March 2008.
4. Community Planning, Best Value, Equalities & Sustainable Development Duties.
As part of their obligations under the Local Government Act (2003) the Council and our Community Planning Partners are committed to meeting a
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range of duties relating to Community Planning, Best Value, Equalities & Sustainable Development.
The Shetland Single Outcome agreement seeks to reinforce our commitment to discharging these duties through its inclusive development with Community Planning partners, its governance, consultation and communication methods and its specific outcome commitments to key indicators of equality and sustainable development.
Commitment to Equality
As part of our obligation under the Local Government Act (2003) the Council and our Community Planning Partners are committed to ensuring that equal opportunities exists for all, throughout all our services. We, the council and our Community Planning Partners, have also committed to decreasing any inequalities, which may exist within Shetland.
Commitment to Sustainable Development
Shetland Islands Council believe that we must meet our present needs without impinging on future generations. We view sustainable development as economic development, social development, environmental protection and cultural development
On a day-to-day level, sustainable development is about incomes and money, health, housing and education, a safe and pleasant environment, how we use and manage biodiversity and access to transport, leisure and other services: and about these areas working in balance rather than in competition for resources.
It is not about specific actions so much as believing in a set of values based on:
The wise use of all resources (economic, human and natural); A strong commitment to inclusive local decision making and democracy; and More integrated working.
Generally, people have a natural desire to improve their quality of life. Sustainability means that, in doing so, progress in (for example) the quality of jobs, housing, transport and amenities is shared by all and does not come at the expense of the environment or earth’s resources. Tomorrow is important, in terms of the economy, communities and the environment but a sustainable approach also offers benefits for today1. . Commitment to Best Value through ensuring we are being efficient in everything we do
1 Report to SIC Executive Committee, 20.06.06
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We are committed to ways of improving our business to make sure that the priorities outlined in the plan can be delivered in an efficient and sustainable way.
5. Stakeholder Consultation & Community Involvement
The Shetland community was consulted in 2004 on what it felt were the most important issues for Shetland over the next 20 to 30 years (Long- range Forecast). The produced “The Shetland Resolution” and the detailed results of this exercise, as well as the feedback from “Your Voice” (a panel of 600 volunteers from Shetland) and other data sources went into creating “Sustaining Shetland”. This document sets out the key measures of social, economic, environmental and cultural trends in Shetland.
From this data, a set of “Shetland Priorities and Targets” were developed by the Community Planning Board, as a way of setting some long-term aspirations for Shetland. The Community Planning Board agreed these on 2nd April 2007. The Shetland Islands Council, as a lead member of the Community Planning Board, agreed on the 4th July 2007 to help achieve and support these aspirations. These Targets and Priorities, which align effectively with the purpose targets set out in the Scottish Government’s National Performance Framework, are set out in “Sustaining Shetland”.
The “Shetland Resolution” has been widely circulated, “Shetland Priorities and Targets”, were put on partners internet sites and the Council’s intranet, handed out to local shops and put up as flyers around council offices to initiate and encourage debate. There are different mechanisms which will be used for engaging with wider Shetland community to enable ownership of the Single Outcome Agreement. The Council and Its partners propose to achieve this by engaging with various local groups and media resources. This could be – but is not limited to - Local Service Delivery Groups, Dialogue Youth, Local Youth Clubs, WRVS, Schools, use of the local radio, newspapers and online bulletins and Shetland council of Social services.
6. Governance of the Agreement
As required at this stage, the Shetland Single Outcome Agreement is a formal relationship between Shetland Islands Council and the Scottish Government. However it has been developed with the understanding that neither National or Local outcomes can be delivered by individual agencies. Governance arrangements for the Shetland Single Outcome Agreement are also expected to develop over time.
As a key strategic document the SOA will be agreed by a meeting of the full Shetland Islands Council, and initially monitoring and scrutiny
7 Shetland Outcome Agreement arrangements are the official responsibility and obligation of the Council. In practice these sign-off, monitoring and scrutiny arrangements will be discharged from the outset in full co-operation with Community Planning partners through the Shetland Community Planning Board, and the strategic groups which deliver Community Planning on the ground.
Examples of these groups are; Community Health Partnership, ZetTrans, Environmental Action team, Community Safety Partnership, Regeneration Partnership and Health Action Team.
Broadly speaking each outcome, or group of outcomes, has been identified as the lead responsibility of one or more local agencies or strategic groups to deliver, although it is readily acknowledged that many require the concerted effort of a number of groups.
These strategic groups are Community Planning in practice and already have established monitoring and scrutiny arrangements in place with Council Committees, NHS Board, Northern Constabulary and other partners.
These arrangements will remain in place and it will be the week to week responsibility of these strategic groups to co-ordinate the delivery of the actions required to achieve the outcomes we seek. They will gather the data that informs the indicators and targets we have agreed, and report progress to the relevant Council committee or other partner board. They will also propose and bring forward recommendations on the actions of partners required to bring outcomes on track as necessary.
It is proposed that the Community Planning Board’s performance management framework will move away from independent performance reporting by each strategic group, to a twice yearly shared update of “Sustaining Shetland” which will include Single Outcome Agreement performance information. This will provide the opportunity for performance across all outcomes to be discussed by the full Community Planning Partnership, and further priorities, actions or targets debated and agreed.
Issues requiring the routine or more immediate attention or action by partner organisations will be dealt with through a core group of key officers and office bearers from the main agencies meeting on a frequent and regular basis.
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7. Partnership and Best Value Focus
These governance proposals start from the basic assumption underlying the concept of a Single Outcome Agreement. That it is the shared objective of the Scottish Government and Shetland Islands Community Planning Partners to minimise bureaucracy and focus all possible resources and efforts on delivering the best services to the advantage of Scotland and Shetland’s citizens.
They are therefore set out to move locally towards the most streamlined arrangements which will meet all partners needs for accountability and transparency, and be the most effective at delivering the desired outcomes with the minimum overhead in duplication or repetition.
It is anticipated that the Scottish Government adopts the same overall approach in management of the SOA
8. Ongoing Development of the SOA
At whatever point formal relationships with Community Planning Partnerships come within the scope of Single Outcome Agreements these governance arrangements will be updated and adapted. It is expected that the practical joint working, planning and progress monitoring of partners will have become that much more embedded by that stage.
Until that point is reached it is not expected that the Governance arrangements of partners can be changed. Therefore the translation of Single Outcome Agreement priorities and targets into actions will require independent partner endorsement in line with their own arrangements.
Once there is a full integration of all partners within the Single Outcome Agreement arrangements it is anticipated that the Council will no longer be required to develop and monitor an independent Corporate Plan. Indeed at that stage the fully integrated development of the strategies and action plans of partnership strategic groups may render departmental and service plans of many parts of the Council, or other organisations also largely redundant.
9. Refreshing Community Ownership of the SOA
The democratic accountability of the Council and the commitment of the Council and all its partners to meaningful consultation with communities and individual service users will continue to be the fundamental basis for the establishment of priorities and key actions. A significant number of priority national and local outcomes can only be measured through canvassing customer or citizen’s opinions. We shall also seek to continue to update our understanding of individuals and communities opinions and aspirations when doing that work.
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10. Change and Development
The agreement of significant changes to the content or prioritisation of the Single Outcome Agreement will require formal adoption by Shetland Islands Council at this stage. However the Council will also require adequate consultation to have been held with relevant Community Planning Partners.
11.Local Context, Outcomes and Commitments
This is covered through a combination of the Shetland Outcomes, Indicators, Targets and Actions table and “Sustaining Shetland” which are appended to this Report.
In “Sustaining Shetland” (appendix 2) we have;
A comprehensive profile of Shetland drawing on a wide range of indicators Trending and comparative information set out simply and clearly against these. National Strategic Objectives Cross referenced to Shetland Priorities and Targets,
In “Shetland Outcomes, Indicators, Targets and Actions” (appendix 1) we have;
National Outcomes cross referenced to Local Outcomes . Improvement targets for Local Outcomes where appropriate. The selected National and Local Indicators by which local outcomes will be tracked. Actions and commitments by the Council, Community Planning Partners and the Scottish Government to enable delivery of the local outcomes as shared priorities.
The data in Sustainable Shetland provides a comprehensive report on all main factors affecting quality of life outcomes in Shetland.
The Shetland Single Outcome Agreement highlights those outcomes with particular improvement targets, and the relevant actions and commitments required locally, and from the Scottish Government, to deliver them.
12. Performance Management
The Councils current performance management framework requires progress against the Shetland Island Councils Corporate Plan to be formally reported and monitored twice yearly to the full Council. During the
10 Shetland Outcome Agreement initial implementation of the Single Outcome Agreement this twice yearly cycle will become a joint performance reporting requirement against the Councils Corporate Plan and an update of Sustaining Shetland provided to all Community Planning Partners as the SOA monitoring vehicle.
This will allow the Council to focus on those areas and actions where it specifically needs to take action in this interim phase. As far as possible the Councils Service planning and Service performance will be integrated to the reporting of Strategic Groups with any duplication being eliminated. This may result in the remaining Service plan and performance information only needing to be reported in a simplified form through the management chain rather than through an independent series of member briefings.
This alignment of performance reporting should ensure that the significant overlap between the Councils Corporate Plan and the Shetland Single Outcome Agreement does not require dual reporting and that the multiple planning. It should also mean reporting of the same information does not need to be done by strategic groups and services in so many local and national forums.
The Council and other partners continue to have independent financial arrangements but all will more towards a unified cycle of Single Outcome Agreement Update, Strategic Plan Review, budget setting, and as long as still necessary, Corporate and Service Planning.
13. Self-Assessment and Collective Assessment
The principle self-assessment activity will be the bi-annual update of Sustaining Shetland, which will highlight those areas where outcomes and / or the actions required to achieve them are off plan.
The full range of Community Planning Partners will produce this update, including critical contributions by the Scottish Government, particularly in respect of nationally collated data and required national actions.
It is assumed that the Scottish Government will require external scrutiny and inspection regimes to migrate towards Single Outcome Agreement arrangements and will conduct their activity on that basis.
14. Risk Management
The Councils risk management arrangements will be updated to align Corporate and Community risks alongside the Single Outcome Agreement arrangements. Community Planning Partners will be invited to share and participate in those activities.
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15. Arrangements for Arbitration & Dispute Resolution
It is anticipated that national guidance on these aspects will be provided where the Scottish Government is involved or that where governance and accountability issues determined nationally are potentially affected.
16. Public Reporting
Sustaining Shetland” will continue to be published in full and summary form. Further consideration will be given to its dissemination, and to the publication of any commentary and/or update provided by the Scottish Government on their progress.
From;
The self-assessment activity undertaken around “Sustaining Shetland”, Any relevant adjustment identified through Council or Community Planning Partners scrutiny or monitoring, Consultation with communities and individuals and Any external assessment,
17. Annual Review
An annual update to the SOA will be prepared based on analysis and recommendations made by the relevant strategic groups, services and agencies.
This update will be the basis for discussion and agreement between local partners within their organisations and in the Community Planning Partnership, and then final discussion and agreement with the Scottish Government.
12 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
National Outcomes Shetland Resolution Outcomes (Wealthier) (Economy) 1: We live in a Scotland that is the most attractive place 1: We want to be known for carefully crafted products and excellent for doing business in Europe: service. 2: We realise our full economic potential with more and 3: We’ll promote fine quality and unique origin because they’re vital better employment opportunities for our people: to our customers. 4: We’ll seek to create fulfilling, well-paid jobs for all, whatever their talent. 6: Public sector resources will be used to stimulate a stronger private sector.
Local Context – refer to economy section of Sustaining Shetland
Key Delivery Partners Shetland Economy Outcomes
Shetland Islands Council Economic Development Service, Increase the number of jobs and reduce unemployment Shetland Development Trust, HIE Shetland, UHI, Shetland Increase overall GDP and GVA, productivity and average College, NAFC Marine Centre, Shetland Businesses earnings Increase the value of quality exports Increase research and development activity Increased availability and uptake of broadband communications
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Improvement Indicator frequency / type / source Baseline Local Target (2006/07) NI 1: At least halve the gap in total National and International figures The average level of Research & Increase R&D spending to 1.6% of research and development spending from ONS, Scottish Government Development spending in the EU in GDP compared with EU average by 2011 and OECD annually. Shetland 2003 was 1.93% of GDP. Support 4 new research & source to be established development projects per annum NI 2: Increase the business start-up rate ONS Nationally. In 2006 there were 111 business Increase business starts to 5.5 per Shetland from HIE business survey. start-ups in Shetland, a rate of 5.1 1,000 head of population per 1,000 head of population. Support 20 new business start- ups, including 2 childcare businesses, each year. NI 3: Grow exports at a faster average National figures from ONS and Export value in 2005 estimated to be Growth in value of exports by rate than GDP Global Connections Survey £150m (HIE; November 2007). Total 4.6% annually. value of exports in 2005 was down 10 businesses engaged in Shetland base from periodic Input / by 6% from 2002. new/extended international Output study adjusted annually business development activity per annum NI 5: Increase the percentage of Nationally from Higher Education To be established but this will be 72% of local graduates to move Scottish domiciled graduates from Statistics Agency later in year. from FE/HE into positive Scottish Higher Education Institutions in Shetland base will require new destinations positive destinations survey work NI 6: Improve knowledge transfer from Nationally from Scottish Funding In 2007/08 and 2006/07 there were 2 Involvement in 2 projects linking research activity in universities Council annually. projects linking research in Aberdeen university research with priority Shetland base will require further University with priority economic economic activity and local research. activity. business per annum LI 11: Improve the availability, reliability Economic Development/SIC 82% of respondents to Your Voice Increase broadband coverage to and uptake of broadband said they have a PC at home. 49% of 80% of Shetland population by communications Data - Your voice, 600 panel those have ADSL Broadband, 24% 2011 members, spring 2007 – 57% use other broadband and 20% use a response rate. modem.
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LI 31: Maximise benefit uptake among Citizens’ Advice Bureau / SIC 120 welfare benefits checks were At least 120 welfare benefits those groups experiencing poverty and Revenues Service carried out during 2007-08. checks to be carried out each disadvantage across Shetland year. 100 benefit claims (Council Tax and Housing Benefit) were refused owing Benefits applications refused due to a failure to provide sufficient to insufficient information: information during 2007-08. 2008-09 – less than 80 2009-10 – less than 50 2010-11 – less than 25
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. Growth sectors identified for Shetland include North Sea decommissioning, renewable energy, food and Required Actions/commitment by drink, niche market tourism and creative industries. Increasing the potential and number of diverse local partners for these businesses in these new and growing sectors will be prioritised. outcomes . Effort and influence will be directed towards Shetland’s higher impact businesses in terms of size, innovation and growth potential. Also, through business gateway, there will be a focus on increasing the number of start-up businesses within Shetland. . There is significant potential for the development of research and development focussing on growth sectors and areas of strength in Shetland. . Employment Opportunities: Restructure Graduate Placement Scheme to provide higher quality outputs for both graduates and employers Support and promote the current Graduate Placement Schemes to provide 20 high-quality placements per annum Set up detailed structure in the training sector to determine training needs in Shetland . Food and Drink: Offer support for industry groups and businesses engaged in the marketing of Shetland agricultural products Implement targets and recommendations contained in the Shetland Seafood Plan . Creative Industries: Engage with HI-Links on improving knowledge transfer activity within the local economy Achieve full integration of fibre-optic cable Engage with recommendations and actions from report “Creative Industries in Shetland Today” Engage consultants to produce a study into R & D potential in Shetland Establishment of 20 new businesses dependent on high-speed data links offering direct employment to 60 people 20 new businesses engaged in the creative industry sector, offering direct employment to 40 people . External Transport Links Develop freight link connecting Shetland markets with mainland European markets Develop air and sea links to Scandinavia through promotion and study . Energy: Achieve delivery of raw gas from Laggan gas field into SVT for further production in 2011 Encourage commitment of Rosebank/Lochnagar finds to SVT by 2011 All crude oil tanks to be refurbished by 2011 Commitment of Phase II of Clair field development to SVT by 2011 Diversify port of Sullom Voe to be less reliant on oil production; SVT port study concluded by March 2008
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. Provision of easily accessible financial resources for research and development and innovation Scottish Government required . Help in negotiations with BT on local broadband connectivity action/commitment to support . Facilitation of European Fisheries Fund and LEADER delivery of local outcome . Support in lobbying on valid state aid issues with implications for the Islands . Recognition and support of locally significant projects as part of the national agenda . Continued engagement in discussion of options and issues to enhance affordable and sustainable transport links . Support Shetland as a preferred location for decommissioning in Scotland
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National Outcomes Shetland Resolution Outcomes (Smarter) (Education & Learning) 3: We are better educated, more skilled and more 2: We shall nurture creativity, build skills and encourage enterprise successful, renowned for our research and innovation: 19: Expand knowledge, extend opportunities and improve access 4: Our young people are successful learners, confident individuals, effective contributors and responsible citizens.
Local Context – refer to Education section of Sustaining Shetland
Key Delivery Partners Shetland Education & Learning Outcomes
SIC Schools Service, Shetland College, NAFC Marine Increased availability of pre-school, school, FE & HE & Centre, SIC Adult Learning, Careers Service, Skills informal adult education opportunities with particular regard to Development Scotland, Voluntary Sector and Shetland learners with special educational needs and lesser-used Childcare Partnership languages. Better uptake and participation and/or attendance at each level, particularly among those less likely to take part, with teachers and learners sharing high quality environments and learning experience. Improved attainment of pupils and students at all levels especially in the core skills of literacy and numeracy. Equip learners with skills, duties, attitudes and expectations to prosper in a changing society and ensure positive destinations for more individuals following later stages of Education
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Improvement Indicator frequency / type / Baseline Local Target source (2006/07) LI 12: Maintain the sustainability of childcare SIC Children’s Services 20 Local Authority nurseries, predominantly Maintain current provision and pre-school provision. Schools service for pre-school education 1 Local Authority childcare facility 7 Partner Providers 3 out of school clubs 4 community or private enterprises providing childcare
NI 12: Increase the proportion of pre-school Nationally from HMIE, 100% Maintain 100% centres receiving positive inspection reports Shetland from SIC Schools Service Annually LI 13: Increase percentage of P3-P7 pupils SQA for Scotland 2007 2010/2011 attaining or exceeding age and stage levels SIC Schools Service Reading in Reading, Writing and Maths. Annually Reading 86.2% Writing 77.7% P3-P7 - 86.5% Maths 87.5% Secondary 2 - 68% Writing
P3-P7 78% Secondary 2 - 55% Maths P3-P7 - 87.5% Secondary 2 - 68%/ C
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NI 8: Increase the proportion of schools Nationally from HMIE, 83% Increase to 100% receiving positive inspection reports Shetland from SIC Schools Service Annually II40: II40: Increase the percentage of S4 SQA for Scotland SIC Schools Service 2007 2010/2011 pupils with Annually a) 88.5% a) 89.9% a) 5 or more Standard Grades or equivalent at General level or better b) 42% b) 5 or more Standard Grades or equivalent b) 45% at Credit level or better
II41: Increase the percentage of SQA for Scotland SIC Schools Service 2007 2010 a) S5 pupils with 5 or more Highers or Annually a) 9.7% a) 10.5% equivalent b) S6 pupils with 1 or more Advanced b) 12.9% Highers or equivalent b) 14%
NI 7: Increase the proportion of school- Nationally and locally 05/06 – 06/07 positive destination = 91% (up 92% in 08/09 leavers (from Scottish publicly funded from Careers Scotland from 88% the previous year 93% in 09/10 schools) in positive and sustained annually 95% in 10/11 destinations (FE, HE, employment or training) Longer term aspiration to have 100% positive destinations
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LI 14: Increase the availability and uptake of National performance Baseline community learning opportunities, specifically information collected by 1,799 participants in Adult Learning classes Increase participation by 2 % targeting the hard to reach within Scottish Govt 07/08 communities 619 enrolments: Shetland College Annual collection of data (community learning) by CLD partnership 33,122 youth work attendances and 132 participants in VALDO training
Number of learning opportunities 21 courses VALDO Increase no of learning 160 Courses Adult Learning opportunities by 2% 108 courses College Community Learning
Library Statutory Percentage of population as borrowers from Performance Indicators Libraries & users of Learning Centre 35.1% & Maintain uptake in face of 26% national decline
Profiling of participation to be done 08/09 6 projects targeting hard to reach learners each year NI 30: Reduce number of working age people No National source 06-08 estimate 2500 or about 20% of the Target of 320 people low levels of literacy and numeracy (at or available. Shetland stats adult working age people in Shetland. 83% of participating in adult literacies below SCQF level 4) from survey and 2007 your voice respondents felt that adult learning per annum who estimate. education and training was tackled well. achieve at least 1 learning goal
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Required Actions/commitment by local Sustain and develop the More Choices, More Chances Strategic Partnership partners for these outcomes Review and develop pre 16 and post 16 provision to better meet the needs of all young people, with a particular focus on those who require more choices and more chances e.g. Maintain Bridges Project for 15-19 year olds Ensure Future Skill Seeker places are available Maintain Club xl and develop other group work responses for 14+ age group Review number of Get Ready for Work places available Explore a more flexible approach to post 16 curriculum with High Schools and Shetland College – in line with Curriculum for Excellence Put in place rigorous monitoring and tracking systems Earlier identification and timely interventions utilising Integrated Assessment Framework Utilise funding opportunities such as Fairer Scotland Fund, Inspiring Scotland to develop responses to identified need. . Continued support for partner providers from Shetland Childcare Partnership, Shetland Association of Pre-School Play NHS Shetland should continue to support schools in the promotion of health . Shetland College should continue to support the development of vocational courses in partnership with the Schools Service . Support from Community Learning and Development for the implementation of a Curriculum for Excellence and the Parental Involvement legislation . Shetland Adult Literacy and Numeracy Partnership to work together to produce and monitor Strategic Plan to set and meet local targets and outcomes . CLD Partnership to work together to profile participation in community learning, to monitor participation and work to engage ‘harder to reach’ learners
Continue to provide quality development opportunities, which are accessible and affordable to all local Scottish Government required authorities to support the development of their policy initiatives in education. In doing so, they should action/commitment to support delivery of take account of the considerable additional costs incurred for staff from island authorities accessing local outcome events. Produce its expected early years Strategy in the timescales given. Roll out of new model to replace Youth Training Guarantee
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National Outcomes Shetland Resolution Outcomes (Healthier) (Health) 5: Our children have the best start in life and are ready to 14: Encourage Shetland’s people to be healthier; succeed: 6: We live longer, healthier lives.
Local Context – refer to Health of Shetlands Citizens section in Sustaining Shetland
Key Delivery Partners Shetland Health Outcomes
NHS Shetland, Shetland Community Health Partnership, Reduction in avoidable death from cancer, coronary heart Health Action Team, SADAT, Voluntary Sector. disease, stroke and suicide. Reduction in harm from alcohol and drugs Reduction in obesity and smoking Improved Healthcare experience
Improvement Indicator Frequency / type / Baseline Local Target source (2006/07) NI 11: 60% of school children in primary 1 will National Dental Inspection 2006 baseline NDIP is 59.7% Target for 2008/9 = 62% have no signs of dental disease by 2010 Programme NI 14: Reduce the proportion of children with Not yet National Statistics but Will set baseline from Shetland data Local target to be developed their Body Mass Index out with a healthy range available from 2009. Will in 2009 (from Child Health once baseline established by 2018: have Shetland Data by 2009. Surveillance System being implemented this year)
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NI 15: Increase the average score of adults Not yet National Statistics but Baseline to be developed in 08/09 Local target to be developed engaged with drug and alcohol treatment and available from 2009, once baseline established mental health services on the Warwick- Shetland will not be available Edinburgh Mental Well-being Scale by 2011: until 2012. NI 16: Increase healthy life expectancy at birth in General Register Office for Baseline - Shetland’s Life Target 2014/16 – 83.0 years Shetland Scotland - Annually expectancy at birth (2004/06) - 79.0 years NI 17: Reduce the percentage of the adult Scottish Household survey Baseline: 2004 - 22.2% Reduce to 18.4% of adult population who smoke to 22% of by 2010 published annually. Shetland population smoking by 2010 data through Your Voice. NI 18: Reduce alcohol related hospital ISD annually and NHS Baseline 2006/07: 153 admissions Target of less than 150 admissions by 2011: Information Department more which gives a Standardised rate of admissions by 2011 frequently 660 per 100,000 population
ISD annually and NHS LDP Targets: NI 19: Achieve annual milestones for reducing st inpatient or day case waiting times culminating in Information Department more Outpatients Baseline at April 08: 40 15 weeks from GP referral to 1 the delivery of an 18: week referral to treatment frequently outpatient appointment – no time from December 2011: patients waiting over 15 weeks by March 2009 Inpatients Baseline at April 08: 5 15 weeks for inpatient or day case treatment – no patients waiting over 15 weeks by March 2009 by March 2009 Diagnostics Baseline at Oct 07: 2 6 weeks for key diagnostic tests – no patients waiting over 6 weeks by March 2009 NI 21: Reduce mortality from coronary heart ISD annually and NHS The mortality from Coronary Heart Target of below 5 deaths by disease among the under 75s in Shetland Information Department more disease (CHD) in Shetland; 8 deaths 2011 frequently which gives a standardised rate of 31.6 in 2006 NI 44: Improve the quality of healthcare Annual Patient Survey being Baseline to be set using Autumn Local target to be developed experience introduced from Autumn 2008 survey data once baseline established 2008
12 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
II25: Increase the percentage of the local Shetland data from Shetland Attendance at all Shetland pools; per Ongoing increase population taking part in sport and leisure Recreational Trust 1,000 of the population, 15,496 in activities. 2006/07. Attendance at indoor sport facilities (ex. pools) per 1,000 population, 17,120 in 2006/07. Conduct local survey to Increase the number of people Local target to be developed establish numbers continuing involved in the GP referral scheme once baseline established with activity after referral for exercise who maintain activity period after programme completion LI: 32 No person will wait more than 6 weeks to ISD monthly statistics Baseline March 2008: zero Maintain at zero be discharged from hospital into a more appropriate care setting LI33: Increase the number of funded community Joint Health Improvement No funding specifically requires the 1 funding source per year to ventures that have a positive impact on health Team fundee to make a positive impact on include ‘making positive impact health on health’ in grant conditions Fairer Scotland reference group
Monitored annually
13 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
(Evidence based programme that it is effective) Required Actions/commitment by local 1. Continue with established nursery tooth brushing schemes. partners for these outcomes 2. Ensure full coverage of nursery tooth brushing schemes across all local authority nurseries 3. Use health board support workers for quality standards and training 4. Use early years assistants in schools to supervise daily brushing 5. Ensure full coverage of nursery tooth brushing schemes across all partner providers 6. Ensure all nursery establishments have the necessary infrastructure (e.g. sinks etc.) 7. Support NDIP programme in nursery and P1 for continued measure of oral health and use as vehicle for dental registration 8. Support "Childsmile" implementation
See Healthy Weight Strategy, Local Delivery Plan, Active Schools Programme, Active Lives Strategy. Local implementation of Nutrition & School Meals bill. See Mental Health Strategy inc. tackling stigma, suicide prevention and mental health in the workplace. Community focussed Health Promotion Antenatal education programme Tobacco Control Strategy inc. prevention & education, smoking cessation, passive smoking, protection & control Drink Better campaign SADAT Alcohol Action Plan Licensing laws Education in schools NHS establishing a project team locally to lead the work on this, with specific support provided by a newly established Waiting Times Manager post. Analysis of current data to identify main causes Specialist nurses working to avoid inappropriate hospital admission CHD Group workplan Health Promotion work on key risk factors: smoking, physical activity and obesity PFPI work NHS100 Public Partnership Forums
14 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Scottish Government required 1. Adequate funding for staff in both education and health board departments. action/commitment to support delivery of 2. Capital grants for equipment / facilities for tooth brushing schemes. local outcome Scottish Government to advise on healthy weight intervention programmes Nutrition & School Meals bill implementation National Programme for Mental Health & Well-being Continued enforcement and development of ban on smoking in public places Appropriate funding made available in relation to National indicator 19 specifically. Implementation of Scottish Government “Better Together” programme Appropriate funding made available for GP Exercise Referral Scheme
15 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
National Outcomes Shetland Resolution Outcomes (Fairer) (Social Welfare) 7: We have tackled the significant inequalities in Scottish society: 18: Promote justice and equality, here and overseas 8: We have improved the life chances for children, young people and families at risk.
Local Context – Refer to Social Welfare section in Sustaining Shetland
Key Delivery Partners Shetland Social Welfare Outcomes
Shetland Community Health Partnership, SIC Community Reduction in deprivation, family poverty and particularly Care Service, Integrated Children’s Services, SIC Housing childhood poverty Service, SIC Revenues Service, SIC Community Ensure children with care or other additional needs can obtain Development Service, Voluntary Sector, COPE, Citizens’ the best life chances Advice Bureau Increase the proportion of those with disabilities or additional needs living independently, finding employment or obtaining training Assist older people to continue living longer in or near their own homes Enhance the experience and efficiency of social care services through prompt assessment and ensure our staff are trained to deliver more effective, higher quality services
16 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Improvement Indicator frequency / type / source Baseline Local Target (2006/07) NI 26: Increase the percentage of people aged Scottish Government Community 37% 37% 65: and over with high levels of care needs who Care Statistics and ISD annually. are cared for at home Shetland from Community Health Partnership Annually LI 7: Reduce the number of people on the SIC Social care 116 Reduce by 50% to 58 by 2008/09 Occupational Therapy waiting list NI 20: Reduce proportion of people aged 65: and ISD annually and NHS Information Baseline at March 35.3 people per 1,000 population by over admitted as emergency inpatients 2: or more Department more frequently 05: 44.2 people per March 2009 – LDP Target times in a single year 1,000 population LI 10: Improve user / carer satisfaction rate of SIC Social Care / Your Voice 85.9% 87% by 2008/09 community care assessment process and services received LI 4: Increase the percentage of qualified staff SIC Social Care 49% 51%, by 2008/09 looking after adults and older people in residential accommodation LI 5: Increase the percentage of Children’s SIC Social Care 52% 55% by 2008/09 Hearings reports submitted within target time LI 6: Increase the percentage of care staff in SIC Social Care 50% 52% by 2009/10 residential children's homes with an appropriate qualification LI 8: Increase the number of carers assessments SIC Social Care 44 by 2008/09 40 done by 10% LI 9: Increase the number of Single Shared SIC Social Care 65% by 2008/09 49% Assessments done within the target date
17 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
LI34: Decrease the level of personal and housing Citizens’ Advice Bureau (personal The Shetland CAB Continue to take action to stem and debt in Shetland debt) dealt with £3,500,000 then reduce the level of new personal SIC Revenues (Council Housing rent of personal debt debt. Seek to use legislation to reduce arrears) during 2007-08, of the number of people who are in debt Hjaltland Housing Association (other which £2.2 million by 50 per year. Housing rent arrears) was new debt. This amounted to 104 new cases.
Rent arrears Seek to continue to decrease the levels amounted to 3.86% of rent arrears by working with of Council House individuals to ensure they are charges raised in accessing benefits etc. 2007-08.
LI35: Increase the employment rates of Moving On Project and Community 6 placements CBP aim to provide 6 placements each employable vulnerable adults (e.g. adults with Bikes Project produce annual figures. provided by year, with 5 expected to go into learning disabilities, mental health problems, drug Community Bikes employment. or alcohol misuse problems and physical Project (CBP). disabilities) living in Shetland ‘Job Crew’ Project aims to work with at least 40 new clients each year. Moving On ‘Job Crew’ project had 30 new clients during 2007-08.
18 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
LI36: Decrease the levels of children that are Poverty and deprivation in Shetland to 216 children claimed Maximise uptake of benefits available – living in households that are experiencing be measured by the level of: free school meals seeking to maintain % of those eligible deprivation and social exclusion and and claiming. Overall, seek to reduce Free school meals – Schools Service 386 children claimed the number entitled to receive benefits. Clothing grants – Schools Service Clothing Grants as at Children in Need Grants – Shetland February 2008 Council of Social Service 67 Children in Need grants were issued during 2007-08. These helped 153 children in Shetland.
LI37: Increase the number of young people from SIC Schools Service Seek to increase this number and families experiencing poverty or disadvantage 22 young people focus on developing participation in who are supported to participate in extra- were supported to go other extra-curricular activities. curricular activities, including trips away from on school trips during Shetland. 2007-08
LI38: Increase the number of children from Shetland Childcare Partnership 19 pre-school At least 19 pre-school children families experiencing poverty, disadvantage or ill- children are currently supported to access nursery schooling health who are supported to attend formal supported to access each year. nursery education. nursery schooling in Shetland
Required Actions/commitment by local Continue the Delivery of Comprehensive programme of training to care staff to meet SSSC registration partners for these outcomes requirements To deliver our aims and objectives outlined in our Extended local Partnership Agreement To enhance our assessment and care management processes to improve the quality of people's lives (as detailed in the SSA & Care Management Procedure). Undertake a rolling programme of consultation to evaluate service user satisfaction.
19 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Scottish Government required The Scottish Index of Multiple Deprivation is a limited measure of deprivation and social exclusion action/commitment to support delivery of in Shetland. When funding, such as the Fairer Scotland Fund, is being allocated on an national local outcome basis, a greater appreciation needs to be had of rural areas with spatially dispersed poverty. Development of indicators of rural deprivation, that are complimentary to SIMD, is required
20 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
National Outcomes Shetland Resolution Outcomes (Safer) (Crime & Safety) 9: We live our lives safe from crime, disorder and danger: 15: Keep Shetland’s people safe
Local Context – Refer to Health of Shetland Citizens Section of Sustaining Shetland and to Crime Section
Key Delivery Partners – Shetland Crime & Safety Outcomes
Northern Constabulary, Community Safety Partnership, Regional Reduction in volume and rates of crime affecting Community Justice Authority, Shetland child protection committee, individuals and households Shetland Reporter to Children’s Panel, Highlands and Islands Fire Improved reporting and detection of crime Service, Coastguard, SADAT, Community Drugs and Alcohol Reduction in the harm caused by illegal activities Programme, Women’s Aid and children’s services particularly Alcohol, Drugs and driving offences. Reduction in the fear of crime affecting quality of life Increased efficiency in justice processed Increased effectiveness in the management of offenders Reduced incidence of accidents resulting in casualties, particularly home fires, road accidents and marine incidents.
21 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Improvement Indicator frequency / type / Baseline Local Target source (2006/07) NI 23: Reduce overall reconviction rates by National and Local data Scottish Executive Statistical Reduce reconviction rate to 33% 2 percentage points by 2011 from the Northern Bulletin 2005-2007 shows Community Justice that there was a 35% Authority reconviction rate of offenders discharged from custody or given non custodial sentences
Internal audit of 88 risk 75% of substance misusing offenders subject assessments completed in to community based supervision to participate 2007 / 2008 showed that 78 in drug and alcohol programmes offenders had alcohol and or drug problems. NI 24: Reduce overall crime victimisation Annual / Quantitative / Rates of victimisation in rates by 2 percentage points by 2011 Northern Constabulary Scotland, per 10,000 Number of recorded non-sexual households/individuals, o Class 1 reduction from 33 – 25 Shetland from Your Voice. crimes against the person – Class 1 April ‘05 – March’06, o Class 2 reduction from 24 – 23 All household = 2,615 o Class 3 reduction 269 – 250 Number of recorded crimes of All Personal = 1,313 o Class 4 reduction 247 – 220 Indecency – class 2 Number of recorded crimes of Ten percent of 2008 Spring This will be achieved by 2011 Dishonesty – class 3 your voice respondents said Number of recorded crimes of that they had been a victim of malicious mischief and vandalism – crime in the past 12 months. class 4 This rose to 16% of respondents aged 45-54 years. LI 20: Incidence of domestic abuse per Annual / Quantitative / 1350 Increase until confidence in reporting levels reached 100,000 population Northern Community Justice (2205/06) Authority
22 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
LI 21: Reports of racist incidents Annual / Quantitative / 4 Increase until confidence in reporting levels reached Northern Constabulary 2007/08 LI 22: Increase % of adult protection Six monthly / Shetland Have only just agreed our Hope that we would investigate 100% within referrals investigated within agree Islands Council Social Care procedures, so to soon for the timescales. timescales baseline figure.
LI 23: Overall proportion of inspection Shetland Child Protection 90% The proportion of identified improvement reports which include positive evaluation of Committee activities included in the CPC annual Business the work of area child protection committees Plan which are achieved within the agreed timescale LI 24: Percentage of children on the child Six monthly / Shetland Exempt from publishing data Target to have no children on the register for protection register for more than 12 months Islands Council Social Care due to small numbers. May more than 12 months. be identified LI 15: % of children re-registered on the Six monthly / Shetland Exempt from publishing data Target to have no children re – registered on child protection register Islands Council Social Care due to small numbers. May child protection register. be identified NI 29: Decrease the estimated number of ISD Annually 132 problem drug users seen Target is to increase the capacity of our problem heroin drug users in Shetland by And at CADSS in 2007/08 but services, through increased funding (applied 2011 CADSS estimate 200 problem heroin for) to allow ensure the estimated 200 heroin drug users throughout users are receiving treatment and support. Shetland NI 18: Reduce alcohol related hospital ISD annually and NHS Baseline 2006/07: 660 Have not had chance to discuss this with all admissions by 2011: Information Department Standardised rate per relevant professionals so have not set target more frequently 100,000 population as yet NI 31: Increase positive public perception of National data from Scottish 2007 - 96.25% of people feel 97% by 2010/11 the general crime rate in local area Household Survey the area they live in is very annually. Shetland data safe or fairly safe. from Your Voice Annually.
LI 25: Increase percentage of residents who Bi-Annual / Quantitative / 96.2% 97% rate the area within 15 minutes walk of their Northern Constabulary (2007/08) (2010/11) home as fairly safe or very safe
23 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
LI 26: Reduce number of people killed or Monthly / Quantitative / 5 Reduce the number of people killed in Road seriously injured on our roads Northern Constabulary (2006/07) Traffic Collisions by 33% (2010/11) LI 27: Reduce number of fatal and non fatal Monthly / Quantitative / 0 0 fire casualties Highland and Islands Fire (2006/07) (2010/11) and Rescue Service
24 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
To resource partnership working and service delivery through the Community Safety Partnership, Required Actions/commitment by local Community Planning Board and Child Protection Committee. partners for these outcomes To continue to promote Shetland as a safe place to live, work and do business To carry out evaluations of the Safer Shetland Action Line, the alcohol byelaw, the “It’s Your Life, It’s Your Choice” road safety DVD To maximise focus to ensure each contact with the police is customer oriented and high quality To monitor the quality of service complaints to identify patterns and trends To ensure high visibility policing is intelligence led and links with focused patrols Monitoring the types and number of crimes and offences reported
1. Establish a base line as soon as possible by asking the question in Your Voice, “How would you rate your local area as a good place to live?” using the five-point scale e.g. very good, fairly good, fairly poor, very poor, no opinion. 2. LSDGs to identify within their areas how good their community rates as part of the community profile. 3. LSDGs to identify issues that effect community well being, and look to local actions that will improve on these. 4. All Services to: -
Develop an understanding of deprivation and social exclusion in Shetland within communities and agencies; Work less in isolation, breakdown organisational and service boundaries and treat individuals and households as a whole rather than in relation to service specific issues; and Be more creative in the way that people experiencing deprivation and social exclusion are reached and involve them in developing solutions. We would require our partners to sign up to the procedures and participate in the Adult Protection Committee when this is established
25 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
To ensure that ensure consideration is given to launching initiatives, which are relevant to all local areas Scottish Government required rather than just focusing on urban areas, by recognising that the diversity of local areas does not action/commitment to support delivery of always fit with national initiatives local outcome To continue to support Community Safety Partnerships, both financially with short-term initiatives and in an advisory capacity Understand that the Scottish Index of Multiple Deprivation (SIMD) does not identify those in Shetland communities who suffer social exclusion, deprivation and poverty. Take into consideration the social exclusion and deprivation research. Provide better data and a larger sample for Shetland households in the Scottish National Household Survey Review of Anti-Social Behaviour policy, guidance, funding and evaluation within reasonable timescales. Prioritisation of alcohol misuse as key community safety activity, including reducing drink driving levels and alcohol related crime.
26 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
National Outcomes Shetland Resolution Outcomes (Stronger) (Transport) 10 We live in well-designed, sustainable places where we 11 Everyone should be able to access the places, services and are able to access the amenities and services we need: opportunities that they need to reach.
Local Context – Refer to Transport and Communications Section of Sustaining Shetland
Key Delivery Partners Shetland Transport Outcomes
ZetTrans, SIC Transport Service, Bus Operators, Ferry Improved Journey Times and Connections Operators, Air Service Operators Improved Quality, Affordability and Accessibility Reduction in Emissions
27 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Improvement Indicator frequency / type / source Baseline Local Target (2006/07) LI1: Increase the availability, accessibility, ZetTrans, Bus Passenger Numbers, Bus passenger numbers had an increase of 0.7% 1% increase affordability and usage of internal public annual, by financial year in 2006/07 with a total of 420,035 compared to 07/08 and for transport 416,966 in 2005/06. 08/09.
. Decrease road traffic levels . Increase bus passenger numbers . Increase the ratio of passengers to cars on inter-island ferry routes. . Increase the population served by DRT services. . Monitor affordability. . Increase integration between different transport services . Decrease road traffic levels. . Increase bus passenger numbers.
28 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
NI 36: Increase the proportion of journeys to National figures from ONS, Scottish 2005/06 baseline: 65% Car work made by public or active transport Households Survey annually. Walking 14% Shetland data from annual workforce Car Driving 70% - Walking 16 – 12% Cycling 2% and school surveys Cycling 1% - Bus 3 – 4% Bus – 6% . Increase the use of sustainable modes of transport . Decrease the use of single occupancy private cars
Or
LI 3: Increase the proportion of journeys made by public or active transport
LI2: Increase the reliability, affordability and ZetTrans Reliability excluding weather related (2007-08) appropriateness of external air and sea links Loganair performance on Shetland routes: 99.8% 99.8% Still waiting for reliability statistics from NorthLink 99.8% . reliability . affordability Affordability: . number of primary destinations Sea: Lerwick/Aberdeen, Adult Single: High Season £22.89 £25 Air: Sumburgh to Glasgow, adult single, with ADS £60 and taxes, £57.60
External Destinations (2007/08) External Ferry Services: 2 2 Primary Destinations of External Air Services : 6 7
. Required Actions/commitment by local Continued commitment and implementation of the Shetland Transport Strategy (including Delivery partners for these outcomes Plan when completed and approved) and Transport Services Service Plan
29 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Scottish Government required Approve the Shetland Transport Strategy and provide appropriate support for the implementation of action/commitment to support delivery the Delivery Plan. of local outcome
30 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
National Outcomes Shetland Resolution Outcomes (Stronger) (Housing, Transport & Communications) 10 We live in well-designed, sustainable places where we are 10 Live in well-designed, sustainable homes and settlements able to access the amenities and services we need: 11:All be able to access the amenities and services we need.
Key Delivery Partners Housing Outcomes Improve access to housing in Shetland across all Housing Strategies Steering Group tenures Support the long term future of our communities Meet targets to eradicate fuel poverty by 2016. Support high quality housing standards across all tenure types
Shetland Indicator Monitored by Baseline Local Target (2006/07) NI 22: All unintentionally homeless households will be entitled to settled Housing accommodation by 2012 Strategies 48% of all homeless Steering Group – 70% of all homeless applications assessed as Chair Anita applications to be assessed priority unintentional. Jamieson, SIC as priority unintentional in Housing 2008/09. NI 27: Increase the rate of new house building Housing Strategies Steering Group – 120 house completions 100 house completions in Chair Anita within 2006/07 2008/09. Jamieson, SIC Housing
31 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
LI39: Increase the supply of affordable housing for rent and low cost home Housing HHA planned Strategies developments in 2008/09 – ownership. SIC Total Housing Steering Group – 89 rental, 6 shared Housing Assoc. Chair Anita ownership Stock = stock = Jamieson, SIC 1990. 418 SIC planned developments Housing in 2008/09 – 8 rental LI40: Increase the level of support provided to low income households for Shetland data 92 private sector housing Household grant awards repair and adaptation of their houses. from Fuel Poverty grants were provided that are awarded after Strategic Group during 2007-08. means testing: 2008-09 - 55% 53.3% of these were 2009-10 – 60% means tested. 2010-11 – 65%
LI41: Reduce the number of households that are experiencing fuel poverty Shetland data Combined data from the each year through the Fuel Poverty Grants Scheme from Fuel Poverty 2003-04, 2004-05 and Strategic Group 2005-06 Scottish House Scottish House Condition Surveys, 15 households to be taken Condition Survey indicates that 31% of out of fuel poverty each data households in Shetland year were in fuel poverty or extreme fuel poverty at May 2005.
32 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Complete the analysis of the Local Housing System in order to inform the development of a new Local Required Actions/commitment by local Housing Strategy. partners for these outcomes Work with partners to complete a homeless needs assessment, using this to plan how households assessed as non-priority will be entitled to permanent accommodation by 2012.
Commence preparation of the Shetland Local Development Plan in accordance with the requirements of the Planning Etc. (Scotland) Act 2006.
Await agreement of the Scottish Housing Quality Standard Delivery Plans from Communities Scotland.
Continue to prioritise households in fuel poverty for private sector repair and improvement grants.
Scottish Government required Provide adequate funding to support the provision of good quality, affordable permanent homes across all action/commitment to support delivery of housing tenures in Shetland. local outcome Designated affordable housing and land use class in local and structure plans.
Ensure that Private sector housing grants allocation process is “rural-proofed”.
Support to seek fairer fuel prices. Heating and transport fuel prices are much higher than UK average. This impacts on the amount of income households have to spend on items like food and clothing. Those who are getting out of fuel poverty are falling back into fuel poverty due to continuing increases in fuel prices.
Support to introduce a more equitable electricity system across Scotland. Households that rely on Electricity card meter systems are paying more for their electricity – those on low income are more likely to have card systems.
33 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
National Outcomes Shetland Resolution Outcomes (Greener) (Natural Resources) 12: We value and enjoy our built and natural environment 5: We’ll use the natural resources at our disposal responsibly and and protect it and enhance it for future generations. seek more control over them: 14: We reduce the local and global environmental impact 7: Take pride in our heritage, natural or manmade, and respect it for of our consumption and production. its own sake; 8: Recognise that our livelihood depends on our environment and use the gifts of nature responsibly 9: Work with nature in all its diversity, not against it and restore our environment where it has been damaged 12: Play our part as responsible members of the world community.
Local Context – refer to Natural Resources section of Sustaining Shetland
Key Delivery Partners Shetland Natural Resources Outcomes
SIC Environment Service, SEPA, SNH, RSPB, KIMO, Reduce marine and terrestrial litter and improved water and Shetland Amenity Trust air quality Reduced waste production and increased recycling Reduced energy consumption and reduced ecological footprint Conserve and restore our natural & built environment and preserve and restore biodiversity
34 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Improvement Indicator frequency / type / source Baseline Local Target (2006/07) NI 32: Reduce overall ecological National Data source not Shetland’s ecological The Ecological footprint is measured as part of the footprint available. Shetland Data footprint is currently 5.39 national scheme run by WWF and SSN, many of the from SIC Environment global hectares per capita policy relating to CO2 reduction, transport and waste will Service all help to reduce the ecological footprint.
NI 33: Increase to 95% the National & Shetland Data Designated features in Increase to 95% the proportion of protected nature sites proportion of protected nature from SNH Annually favourable or recovering in favourable condition by March 2010 sites in favourable condition condition at March 2007 – (proportions of features) 79% Another 13% were described as ‘no on-site action’, e.g. climate change, however these are reported separately. NI 34: Improve the state of National Data from Historic Number of listed buildings To reduce the number of listed buildings assessed as Scotland's Historic Buildings, Scotland – Frequency tba. assessed as at risk 49 being at risk. monuments and environment Shetland data requires (NB. Errors and omissions further research. in the baseline data need to Re-survey over 5 year period, c. 70 buildings per year. be addressed). Prioritise buildings according to risk. The Planning Authority will monitor the condition of all listed buildings in its area, to identify those at risk or vulnerable to becoming so, and will work with owners and others to develop strategies to bring these buildings back into good repair and beneficial use.
35 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
NI 35: Biodiversity: increase the By British Trust for Species Population index of abundance of terrestrial Ornithology & RSPB to SNH Proportion of GB population Target of increase, stabilisation or reduction in decline, breeding birds for National data annually. based on medium term trends dependant on species. Shetland data from Red-necked Phalarope 25- Environmental Action Team 30 pairs 90% Wild Birds: Songbirds Whimbrel (tang-whaup) 4- 500 pairs 95% Monitor sample of 7 species of national importance Red-throated Diver SBRC to co-ordinate (FIBO, Shetland Bird Club) (raingoose) 400 pairs 40% Wild Birds: Eiders - Monitor whole Shetland population of eiders Every 4 years SBRC/SOTEAG Wild Birds: Waders Monitor sample of 5-8 species of national importance
36 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
LI 28: Biodiversity: increase the By British Trust for Species Population index of abundance of sea birds Ornithology & RSPB to SNH Proportion of GB population for National data annually. Shetland data from Arctic Skua (skootie alan) Target of increase, stabilisation or reduction in decline, Environmental Action Team 1,100 pairs 52% based on medium term trends dependant on species. Arctic Tern (tirrick) 25,000 pairs 44% Fulmar (maalie) 190,000 pairs 38% Black Guillemot (tystie) 16,000 adults 41% Shag (skarf) 6,000 pairs 21% Puffin (tammie norie) 100,000 pairs 18% Gannet (solan) 26,000 pairs 12% Eiders - (monitored by counts of moulting flocks) 5,530
NI 37: Increase the proportion of Nationally from Scottish 200 managed routes, which All core paths signed, way marked and accessible by adults making one or more visits Household Survey annually. is equal to 560km 2011. to the outdoors per week Shetland Data from Your Voice Develop 2 new routes per year aimed at specific user groups. NI 38: 50% of electricity National Data from the Currently 14,122 kWh Shetland electricity needs to be fully provided for by generated in Scotland to come Department of Business, generated from renewable Viking Energy project by 2016 from renewable sources by 2020 Enterprise & Regulatory sources in Shetland (interim target of 31% by 2011) reform. Shetland data from Export energy from Shetland to UK Mainland via SIC Energy Unit Burradale Wind Farm interconnector to meet renewable meets 8-18% of Shetland’s electricity needs
37 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
NI 39: Reduce to 1.32: million National Data from SEPA 1169 tonnes Shetlands proportion of the 1.32 million tonnes target is a tonnes waste sent to landfill by annually. Shetland Data maximum of 2657 tonnes of MSW to Landfill; we are 2010 from SIC Environmental already comfortably achieving this target. Additional Service. stretch / enhanced recycling target to be established. NI 40: Increase to 70% key National Data from ICES Baselines on local Species targets to be established once baseline available. commercial fish stocks at full annually. Local data from commercial fish stocks to reproductive capacity and NAFC Marine Centre be established. harvested sustainably by 2015:
All CP partners to be aware of their responsibilities under the Nature Conservation (Scotland) Act Required Actions/commitment by local 2004, and to integrate them with the discharge of all their functions as relevant e.g. when partners for these outcomes undertaking direct works, acting as Planning Authority, or disbursing grants. SIC, HIE to participate actively in the RPAC for RDC-Rural Priorities, actively promote the scheme to crofters and farmers and support capacity building measures for applicants Continued collaborative working in terms of monitoring Review and delivery of Living Shetland, the suite of Local Biodiversity Action Plans
. Viking Energy Establishment of a fixed inter - connector to the UK mainland by 2013-16 Gain full planning permission for Viking Energy Viking Energy community wind farm project to be at construction stage by 2011 . 2 renewable energy projects in the marine environment supported . 4 terrestrial renewable energy projects supported . Expansion of PURE hydrogen project in Unst
38 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Scottish Government required SG to ensure adequate funding available for the RPAC to approve RDC-RP proposals addressing SSSI action/commitment to support delivery of management. local outcome SNH to provide advice to CP partners, when requested, on the discharge of their duties under the Nature Conservation (Scotland) Act 2004. SNH and SEPA to provide advice to the Planning Authority on developments that may affect SSSI’s Commitment to the continued and regular collection of data to ensure that data is relevant. Support for achieving inter - connector to mainland re: export of energy
39 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
National Outcomes Shetland Resolution Outcomes (Stronger) (Community) 11: We have strong, resilient and supportive communities where people 15: Foster confident, thriving communities across take responsibility for their own actions and how they affect others: Shetland; 13: We take pride in a strong, fair and inclusive national identity 16: Welcome visitors and new Shetlanders from 15: Our public services are high quality, continually improving, efficient wherever they may come; and responsive to local people’s needs. 13: Cherish and promote our traditions and our values;
Local Context – refer to Community section of Sustaining Shetland
Key Delivery Partners Shetland Community Outcomes
SIC Community Development, SIC Sports & Leisure, SIC Increased participation at elections Libraries, Shetland Arts, Shetland Amenity Trust, Increased size of Social / Voluntary Sector and increased Voluntary Sector, and SIC Executive Services. participation Greater participation in sports and cultural activities Better Community Inclusion High quality and efficient public services
40 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
Improvement Indicator frequency / type / source Baseline Local Target (2006/07) NI 13: Increase the social economy turnover National Data from the ONS Inter Further research required Increase SLA/Contract Departmental Business Register Services awarded to Social annually. Shetland Data may require Economy and Voluntary further research Organisations by 2%
Support 5 new/enhanced income generating social enterprise projects per year in Shetland NI 28: Increase the percentage of adults who National data from Scottish National Scottish National Your Voice rate their neighbourhood as a good place to Household Survey annually. Household Survey Establish a base line as soon live Shetland data from Your Voice. as possible by asking the Very good 53.4% (2007) question “How would you rate your local area as a good place Fairly good 40% (2007) to live?” using the five-point scale e.g. very good, fairly Local baseline to be good, fairly poor, very poor, no established in the opinion. forthcoming year (2008/09) Increase from your voice the baseline by 2% Your Voice Most people (91%) said that Scottish National Household they think they would still be Survey living in Shetland in the future. (95%) believed that it 5% increase for Very good over would still be in the same the national statistics. local area within Shetland.
41 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
rd NI 41: Improve people's perceptions, attitudes National Data from National Brands Shetland named 3 most Increase occupancy rates by and awareness of Scotland's (and Shetland’s) Survey desirable island destination 10% reputation by National Geographic Increase direct visitor spend to 2005/06 Visitor Survey £20m per annum recorded 104,241 visitors in total. NI 42: Improve public sector efficiency through Scottish Government & Audit Scotland SIC £115 million revenue £2.3 million efficiency savings the generation of 2% cash releasing efficiency will publish National & Local figures spend in 2006/07 annually savings per annum annually
NI 43: Improve people's perceptions of the Scottish Household Survey annually for Baseline to be established Target to be established once quality of public services delivered National Data. Your Voice for Shetland through Autumn citizens baseline available Data panel survey LI 29: Reduce the number and streamline local SIC Policy Unit Baseline to be confirmed Target to be extablished once strategic groups, committees, working groups, through review later this baseline available taskforces etc. year
LI 30: Increase the percentage of the local Participation figures from Shetland Arts, Baseline to be confirmed Targets to be established once population taking part in cultural and Voluntary Sector + Annual Your Voice through autumn survey baseline confirmed volunteering activities. survey information
42 Shetland Outcome Agreement Outcomes, Improvement Indicators, Targets and Actions
. Promotion of the Shetland Identity through international events such as Tall ships Required Actions/commitment by local . Development of Shetland promotional website to attract professionals & businesses to Shetland partners for these outcomes . Establish www.shetland.org as a user-friendly primary electronic entry point to Shetland . Adopt Heritage Tourism Investment Programme. . Support Shetland Geo Park status and 5 additional heritage projects. . Develop and agreement by all partners to a Shetland Compact . Provide training on Legislation and support for business planning to assist growth of social economy . To include social economy organisations in service planning and procurement . Increase the capacity of social enterprises through training, support and finance . Develop research and development project to gather baseline information
Scottish Government required . Help in negotiations with BT on local broadband connectivity action/commitment to support delivery of . Enhance affordable transport links local outcome . Support the promotion of Shetland as a unique island destination . Commitment to consult on legislation and the effects on social economy . Financial commitment for the growth of the social economy . Removal of the requirement to produce annual Statutory Performance Indicators (SPIs) would allow more effective focus on measures of Efficiency and Productivity. The SPIs, which are very process-focused, have over several years, proven to be inappropriate measures for this Council’s efficiency.
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