Corporate Magazine Wilhelmsen Ship Management | Issue 2 - 2016

Special feature: – It’s everyone’s problem

NAMING CEREMONY Dry-docking Viking Sea Aurora LPG Entrusts Make It A Great Experience Goes To Sea 4 New Vessels To Us

Professional. Like you. CONTENTS pg 20 PRESIDENT’S MESSAGE

Piracy – It’s Everyone’s Problem 2 Hello readers, WSM Joins Sigtto As Full Member 7 Change is inevitable especially during A Grand Naming Ceremony 8 Aurora LPG challenging times. A recent decision to Organisational Changes In WSM 10 split our Malaysia vessel management into Two Vessel Groups two groups, dry cargo group and LNG/LPG WSM Wins NYK Car Carrier Of The Year 2015 11 group, proved to be a good move. 25 Years With InterManager 12 WSM Shapes The Maritime Industry The new structure allows greater efficiency Viking Sea Goes To Sea 14 for managers to have better control over asset types and streamline the growing fleet under pg 24 our management. In recent months, the LNG/ At Wilhelmsen, we are proud to be a shaper LPG group has taken over several vessels in of the maritime industry and WSM has News And Stories... swift succession and more are expected for done so from our Barber times. 25 years Norway Maritime Conference the remainder of 2016. ago, we were among the Group of Five that At Cebu, Philippines 16 laid the foundation for ISMA (International Speaking of which, read more about the A Trainee’s Tale On Ship Management 18 Ship Manager Association), now known naming ceremony of the four Aurora LPG From Ship To Shore 19 as InterManager. This year, InterManager vessels that we subsequently took over The Right People And Tools Make For A Great celebrates its anniversary of setting Dry Docking Experience 20 and our full membership with the Society best practices across the industry and WSM Maintaining An Inventory Of Hazardous of International Gas Tanker and Terminal continue to contribute towards the Materials Is Not An Option 24 Operators Ltd. (SIGTTO) in this magazine. Improving Seafarers’ Life With Internet On Board 26 highest standards of ship operations. This issue’s feature story is a review of piracy Norwegian Students Get To Before you turn the page, I’m happy to Know WSM And Malaysia 28 in South East Asian waters. In this turbulent share that we are always looking for ways And Much More... economy, the last thing you want is to have to improve the lives of our seafarers and your ship under attack and cargo stolen. shore-staff. Read more about having Internet As ship managers, we take a proactive role connectivity in vessels and also a testimonial in safeguarding your vessels and crew by from a long-serving employee who served EDITORIAL consistently assessing high risk areas and from ship to shore. Amanda Loh always staying vigilant in transit. Editor I hope you enjoy reading the magazine. [email protected] pg 14 EDITORIAL PRODUCTION & GRAPHIC DESIGN Milk Design www.theudderones.com

PUBLISHER Yours sincerely, Wilhelmsen Ship Management Carl Schou Malaysia President, Wilhelmsen Ship Management 19th Floor, 1 Sentral Jalan Rakyat, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia T +6 03 2084 5600 © All rights reserved 2016

Issue 2 - 2016 1 Special Feature: In the last decade, more than 3,000 actual and attempted pirate attacks took place and at its highest point, over 400 attacks were recorded every year from 2009-2011. In these 3 tumultuous years, Somali pirates in the Gulf of Aden seized ships and looted them so Piracy– rampantly that international navies were called to protect these waters. It’s everyone’s Over 3,000 pirate attacks were recorded between 2006-2015 0 100 200 300 400 problem 2006 2007 Being Prepared For Risky Waters 2008 2009 2010 2011 2012 2013 2014 2015

eature Source: The International Chamber of Commerce’s International Maritime Bureau F Since last two years, not a single attack was recorded in the once riskiest Gulf known to the Maritime Industry.

In contrast, we saw a dramatic spike of piracy in from 40 reported incidents in 2010 to 108 last year. Vietnam is the new hotspot with 27 incidents recorded last year compared to just 12 six years ago. Piracy in the South East Asian region accounted for 60% (147 reported) of global incidents (246 reported).

Those estimates in South East Asia are conservative. We all know that there are more pirate attacks not reported to safeguard the names of shippers.

2 WManager Issue 2 - 2016 3 Pirate attacks more than doubled in Indonesia in six years At WSM, we assess high risk areas based on salient industry guidelines such as BMP-4, Change in the number of pirate attacks recorded in selected locations from 2010-2015 EUNAVFOR Assessments, UKMTO Briefings, IMB, ReCAAP, BIMCO and Flag State Advisories/ Circulars and findings from Private Security Companies & Consultants. 0 20 40 60 80 100 120 Rakesh Kumar, Company Security Officer for WSM, said, “We have a setup dedicated solely for security. This has been very fruitful for keeping assets under our care safe and secure. We play an active advisory role to Management Indonesia who in turn keep owners and other stakeholders informed on Maritime Security issues and concerns.” Vietnam How WSM manages transit in high risk areas

Somalia

Gulf of Aden

Source: The International Chamber of Commerce’s International Maritime Bureau Vessel Owner WSM

Looking from a commercial, geographical and 1. 2.

judicial standpoint, the increase makes sense: Notify intent to transit Send latest security information to vessel and

eature management center

F A third of the world’s cargo passes through 4. the Straits of Malacca and Straits. Owner considers requirements Asian economies and consumption have 5. and gives approval to proceed with route grown in the last decade and trades moving Verify commence transit 3. checklist & implement self between Europe and China are made in protection measures CSO, vessel manager, fleet manager/ general these channels; manager, DPA/ HSEQ conduct a risk assessment and review requirements The bottleneck and crowded waterways 6. 7. with owner Owner make it easier for pirates to blend in. Commence transit All parties monitor transit WSM It’s hard to tell if two huddled vessels are 10.

transferring fuel or cargo or under siege; Experience transfer 8. (knowledge-share)

The dense traffic in South East Asia with Provide transit feedback and completed checklist different national territorial waters adjacent

to each other makes it very hard to distinguish 9. who has patrol responsibility. Transit complete

These conditions make South East Asia a very attractive target for pirates.

4 WManager Issue 2 - 2016 5 Our managed vessels pass through the risky We are also looking at the potential of cybercrime Wilhelmsen Ship Management waters of Somalia, South East Asia and the in the seas and have begun efforts by introducing joins SIGTTO as full member Gulf of Guinea hundreds of times a year. We the Information Security Programme to all our On 1 March 2016, Wilhelmsen Ship With the full membership, Wilhelmsen Ship are definitely no less exposed to pirates than managed vessels. Officers, owners and seafarers Management became a full member Management has voting rights at the SIGTTO other trading ships. To-date, we have done will have the opportunity to take the course of the Society of International Gas Tanker Annual General Meeting. exceptionally well in preventing and preparing and learn how to enhance their awareness of and Terminal Operators Ltd. (SIGTTO). for such attacks. cybersecurity. Although losing a ship or cargo Andrew Clifton, General Manager and CEO from cyber disruption is not yet a reality, the “It is our privilege to be part of SIGTTO of SIGTTO, is delighted to welcome its newest Our crew undergoes training that encourages risk is there and we are ready for it. and indirectly working with LPG member, Wilhelmsen Ship Management, into and builds good attitude towards surveillance. industry players to implement best the society. “Our newest member is a major The key to avoid attacks is to be on constant Are you? practices across the gas shipping and LPG vessel operator and they will be a key watch of surroundings. Our crew is after all, terminal industries,” said Carl Schou, contributor to the work of the Society while the first line of defence. President of WSM receiving the extensive benefits of membership SIGTTO can offer. Joining SIGTTO shows the “The membership allows valuable information commitment to safe and efficient operation sharing as LPG industries continue to expand Wilhelmsen Ship Management has to the and larger ships with newer technologies industry. Welcome to the SIGTTO family!” in fleets are challenges we have to face as a third party ship manager. We want to ensure our supply of crew are competent with these

Stay safe with Wilhelmsen advances and compliant to the highest

Wilhelmsen Insurance Services AS (WIS) is an insurance broker licenced by the Financial Supervisory Authorities of Norway and owned 100% standards by regulation,” Schou said.

eature by Wilhelmsen Maritime Services. WIS is ready to provide the clients of Wilhelmsen Ship Management (WSM) with all types of marine insurances.

F For vessels trading in high risk areas a war risk insurance is highly recommended and WIS would preferably place this insurance with The Norwegian Shipowners’ Mutual War Risks Insurance Association (DNK) at very favourable terms and competitive insurance conditions. The DNK standard There are three classes of membership; insurance covers loss and damages, costs to avert or minimize loss, crew liability and loss of hire caused by piracy. DNK is one of the major operators in the marine war risk market with a comprehensive reinsurance scheme in the international market. full member, associate member and

In the South East Asia area, Indonesia / Malaysia / Philippines are listed as conditional war risk areas but for the time being additional premium is “non-contributory” member. Full members required only for calling the port of Jakarta. The Straits of Malacca is a “free” area according to DNK terms and conditions and ships can navigate without a duty to give notice and declare calls. In 2008 DNK introduced a No Claims Bonus and has since returned a total of USD 77 000 000 to must fulfil the prerequisite of owning or the assured members. operating assets such as ship or terminals. For more information, please contact: A annika Kättström Insurance Manager / Senior Insurance Broker Wilhelmsen Insurance Services AS E-mail: [email protected] About SIGTTO SIGTTO was incorporated as a non-profit making company, registered in Bermuda in October 1979. Formed originally with 13 members, the Society has continued to grow and now has more than 170 members. Collectively, SIGTTO’s membership represents nearly all the world’s LNG businesses and more than half of the global liquefied petroleum gas (LPG) businesses. SIGTTO also has observer status at the IMO as a non-governmental organisation (NGO).

6 WManager Issue 2 - 2016 7 A Grand Naming Ceremony WSM manages Aurora LPG’s four new vessels from the start

On 10 March 2016, a very special and traditional naming ceremony was held for four Aurora LPG new buildings at the Hyundai Heavy Industries Shipyard,

Ulsan, South Korea. Aurora Var and Aurora Njord. Captain Oleksandr Trufkin, Master, and Lourdes Nathan M Devadoss, Chief Engineer, of Aurora Balder with Leiv Askvig of Aurora LPG. As managers for the new vessels, WSM witnessed the commemoration of VLGCs Aurora Balder, Aurora Brage, Aurora Njord and Aurora Var.

By 22 April 2016, all four vessels came into WSM Malaysia’s technical management.

ews U pdate ews Carl Schou, President of Wilhelmsen Ship Management (sixth N at front row from right) and Captain Sundeep Dhaliwal, General Manager of LNG/LPG Group (fifth from the right) – Wilhelmsen Ship Management, with senior officers of all four Aurora vessels at naming ceremony (Aurora Balder and Aurora Brage in background).

Carl Schou with all four masters of the new Aurora vessels.

Masters of all four vessels with ship staff at the ribbon cutting ceremony on the bridge of Aurora Balder. The two gentlemen on the right are Leiv Askvig, Chairman of the Aurora LPG Board and Borge Johansen, CEO of Aurora LPG (far right).

8 WManager Issue 2 - 2016 9 Organisational changes in WSM wins NYK Car Carrier of WSM Malaysia the Year 2015 Now with two vessel groups Another year of being awarded for outstanding performance

“Change is inevitable. Change is constant” General Manager of WSM Malaysia, Rajiv Nigam, NYK has awarded WSM-managed vessels We would like to congratulate the team, Benjamin Disraeli – former British will lead the Dry Fleet Group while Captain Shohjin and Hudson Leader the Car Carrier both onshore and shore-based staff, for the Prime Minister. Sundeep Dhaliwal is now the new General of the Year 2015 Award and Special Award recognition. Thank you for your tremendous Manager for the LNG/LPG group. Rajesh Giri respectively. support, contribution to safety and efficient In line with our growing fleet in WSM has been promoted to Fleet Manager of LNG/ operations. Malaysia, we have recently restructured Shohjin was awarded Car Carrier of the Year LPG group. Giri was our Vessel Manager in our organisation in the technical department. 2015 based on several criteria including WSM has been receiving the NYK WSM for the last 10 years. He reports to Captain The decision was to ensure we do not safety, vessel age and performance. Car Carrier of the Year award since Dhaliwal in his new capacity. compromise our service delivery to clients. 2009. That’s 7 years of continuous Hudson Leader was chosen to receive the With such competency in leadership, service excellence! The new organisation structure comprises Special Award for dedicated service of 28 we are confident that we are able to align two fleet groups in the Kuala Lumpur office; years with NYK. The awards come with a our goals to meet our service targets this one for the dry cargo and one for LNG/LPG commemoration plague and custom-made year. In WSM, we are constantly anticipating vessels. With this new structure, each fleet polo T-shirts for all crew, Masters and Chief and embracing changes! group will be able to streamline their Engineers on board. resources to achieve greater efficiency for the common asset type. Captain Sundeep Dhaliwal General Manager of WSM Malaysia LNG/LPG Group ews U pdate ews N

Rajiv Nigam General Manager of WSM Malaysia Dry Fleet Group

Captain Md. Rahim Ullah, Master of MV Shohjin received the award from Taro Nakamura from NYK.

Hudson Leader crew holding up their T-shirts to commemorate their win. “With this segregation of groups, we are building a solid foundation to accommodate future growth whilst continuing our focus in achieving operational excellence through our people,” said Paal Gunnulfsen, WSM Vice President of Region Asia.

10 WManager Issue 2 - 2016 11 25 Years with InterManager Ship managers are very important! Keeping us on our toes Carl Schou talks about WSM’s role in shaping the maritime industry A ship manager’s role, as we see it, has The shipping KPI project which started in 2003 evolved over time. Decades ago traditional was a great system for WSM to benchmark our ship management was mainly human capital operational performance against the industry intensive, process and technology driven. average. The industry benchmark provides some clarity on setting realistic targets as Today, in addition to the above role, ship well as a reality check on where we are for management includes regulatory compliance further improvement. and strategic planning to ensure uninterrupted supply chain. So in short, ship managers play an important role in the shipping industry.

Ship managers are evolving into competence centres. With economies of scale, ship managers Our history with InterManager are able to build up specialist departments in WSM has a long history of membership many areas where traditional owners are not beyond the formation of InterManager. able to. WSM was one of the 5 leading ship management companies known as the “Group of Five” which played a pivotal role in the founding of ISMA (International Ship Manager Association). In reality, WSM has been a member right from the inception Thank you for visiting us of ISMA. ews U pdate ews at Posidonia! N We had a great time meeting all of you and A reason for continuous membership Staying relevant in the shipping industry your support puts a smile on our faces. Back then, being part of the founding group InterManager shapes the ship management See you again next time. of ISMA (now InterManager) WSM wanted standards in the shipping industry. The to establish a solid basis for improving the association plays an important role in image and quality of ship management. facilitation of best practices across the Today, InterManager has taken more of industry, thereby constantly improving a role as a “voice” for the industry. the base standards of ship operations.

As such InterManager is contributing to a For WSM, it is important that a base standard The WSM team at Posidonia (L-R): Torbjoern Aaker – Head of Marketing and Business Development for Region Americas & Europe, Carl Schou – President of WSM, Geir Michaelsen – Global Head of Business Development, number of quality initiatives for the industry. is established, it creates a level playing Haakon Lenz – Vice President for Region Europe, and Srinath Medepalli – Sales and Marketing Manager for Region Asia. Besides that, InterManager also provides a field for international ship managers like platform for all members’ voices to be heard. us to compete and differentiate. In addition, InterManager was forefront in developing Together with other members, WSM would KPI’s for the industry – and with this has in like to play a part in influencing the ship our opinion contributed to a new and higher management industry towards the highest level for third party managers. standards of ship operations.

12 WManager Issue 2 - 2016 13 Viking Sea was successfully delivered on She is the sister ship of Viking Star, the 24 March 2016 from Fincantieri’s Ancona delivered 1 April last year, also under Viking Sea shipyard in Italy to Viking Ocean Cruises and WSM Norway management. Viking Star Wilhelmsen Ship Management (Norway) AS. has had a very successful first year of operation, taking in several awards from goes to sea Viking Sea is a modern cruise vessel catering the industry, amongst others, being for the premium cruise segment. She is Viking Sea Joins Sister Ship Viking Star named “Best New Ocean Ship” by the technically advanced, being fitted with editorial team of Cruise Critic. Under WSM’s Management state-of-the-art exhaust gas scrubbers, an advanced wastewater treatment system We wish Captain Atle Knutsen, on board and high-tech entertainment systems for crew and vessel manager Yngve Beite the guests. safe and smooth operations.

About Viking Sea About Viking Cruises 228m long Viking Cruises is an international travel Gross tonnage of 47800 tons company that operates the world’s largest Sails under the Norwegian flag fleet of river cruising vessels along the rivers Occupancy of 930 passengers of Europe, Russia, China, Southeast Asia and Egypt; and with the Viking Star and Viking Sea, had a very successful launch into ocean cruising. The company was founded and is headed by Torstein Hagen. ews U pdate ews N

Viking Sea at Santorini, Greece, where she was at anchorage on 31 March 2016. The day was historic for Viking Ocean Cruises as it was the first time their two vessels met. Viking Star and Viking Sea rendezvoused in the early morning and sailed in formation into the volcanic crater of Santorini.

14 WManager Issue 2 - 2016 15 Norway Maritime Conference at Cebu, Philippines Waves of change. Setting the course together

The Norway Maritime Conference took place Norway Maritime Conference was aimed at in The Philippines from 28-29 January 2016. sharing information on the maritime trends Held in Shangri-La Macton Resort, Cebu, the and expectations and addressed the buzz Conference was jointly organised by The Royal for green technology to create a sustainable Norwegian Embassy in Manila, the Norwegian environment. With a wide range of expert Maritime Foundation of the Philippines and speakers and participants, the venue became Philippines Norway Business Council. one giant dynamic conversation platform. Topics also navigated around workforce Dag Schjerven, President and Chief Executive competence in a highly competitive and Officer of Wilhelmsen Maritime Services, high-tech environment. gave a well-received presentation on getting the right results through the right way. This enforces our practice of being transparent to our customers and compliant to maritime regulations. He was also part of an interactive forum to debate on technology in the shipping industry. vents E

From left: Dag Schjerven, President and Chief Executive Officer of Wilhelmsen Maritime Dag Schjerven as panelist in a forum for “Is Technology the Savior?” Services; Aldrin A Tagsip, Deck Cadet; Vivian Diana, Office Manager of WSBMI Philippines; Helge Oliversen, Employer’s Representative for Philippines – WSM Marine Personnel; and Espen Sending, Vice President of Marine Personnel, WSM.

16 WManager Issue 2 - 2016 17 A trainee’s tale on ship management From Ship to Shore Tore Stang shares on his rotation with WSM from WSM paves way for career growth and change 1 September 2015–31 January 2016 This is Kisan Karnad. He is the Manager of One of his prized memories with us was in Tore Stang summed up his five months as a He enjoyed the balance of being in and outside Quality & Recruitment for WSM India and 2004 when he was interviewed by National trainee working with WSM in the Oslo office the office where he saw how his onshore efforts has come a long way since his days as a Geographic for a documentary. He was as a fun and instructive journey. materialised onboard. He learnt even more by second officer. then a Captain of a vessel that was docking simply talking to the crew and found it very at Singapore. “What I enjoyed most in WSM is the Karnad joined Wilhelmsen as a second officer motivating that his work is making an impact mixture of competence in the office. in 1988, and came to shore from 2010 to Another career highlight was when group on operations and their lives. I learned new things every day from become a manager at our manning office CEO Thomas Wilhelmsen visited Mumbai in experienced chiefs, masters, engineers “My two dry-docking experiences in Lisbon and in Mumbai, India. 2011. He fondly recalled how Mr Wilhelmsen and other highly competent colleagues, Stavanger taught me some of the responsibilities encouraged friendly interaction so everyone Every day he spends his hours motivating who are more than willing to share and challenges a vessel manager meets in his can have open, honest exchanges. It was a a team serving customers ranging from their knowledge,” Stang said. work,” he said. huge morale boost for all of them. individual seafarers to vessel owners. In fact, He was also greatly appreciative of the “While early dry-docking plans are crucial for being once a sea-going personnel himself, Reflecting on over 30 years in the shipping responsibilities and tasks entrusted to him successful docking, relationship-building also he is able to put his experiences into good industry, including 13 years as a Captain, from the very start. During his rotation, he plays an important role when the need arises.” use at his current role. Karnad notes that working conditions are learned about fuel efficiency of ships, different becoming better. Stang is now on his second rotation in the Karnad identifies diversity and opportunity technical issues with scrubbers and ballast technical department of Wilh. Wilhelmsen ASA. as the key reasons why he’s “stuck” with WSM “As a result of international work by regulators water treatment systems, went on board for 28 years. and pioneering efforts by companies like vessels and experienced how dry-docking Read more about Stang’s account on Wilhelmsen, I have seen significant strides Stories was done. dry-docking procedures on page 22. “Wilhelmsen has provided a multicultural made in safety and environmental protection. work environment and supported my desire Adapting to new technologies through proper to pursue higher academic studies, but the training and processes will be key to our main reason I’ve stayed is how closely I’m success looking forward.” aligned with the core values of the group. I can sleep soundly at night knowing we always do business in the right manner.”

During Stang’s visit to MV Tarago in November 2015, he learned how Stang was also grateful for the opportunity to attend a fuel saving the newly installed bulb can save fuel. seminar in Oslo, where suppliers and experts presented their systems and shared their knowledge in the subject.

18 WManager Issue 2 - 2016 19 The right people and tools make for a great dry- docking experience Dry-docking is a costly and time-consuming How does this work? Prior to dry-docking “We are using the software practically to its process for shipowners and managers, but the ship crew uses an onboard REFMAN full capability because we have set up a small new digital tools and are making it easier module to communicate with NETS which group of superusers who do all the work in than ever to keep unexpected costs and then uses that information, data from lifecycle the software,” explains Rastogi. “This group of delays under control. inspections, and previous dry-dockings to specialists executed 30 dry-docking projects in prepare accurate specifications, manage 2015. A Vessel Manager, who may have one or WSM has been using dedicated defect quotations and evaluate potential shipyards two annual dockings can go to shipyard with ews U pdate ews

N reporting and docking software for the within the software. a professionally readymade Docking package. past three years and seen clear benefits The vessel managers are thus freed up to to the predictability, cost-control and During the dry-dock the software is used for concentrate on normal Vessel operations.” transparency of the dry-docking process. daily reporting and monitoring to anticipate The software, REFMAN (short for Refit any issues and it creates a detailed report Rastogi believes the use of digital tools will Management), is used to collect, analyse and project analysis after the dock is finished. continue to grow and benefit both shipowners and manage various project data from All relevant data is stored in the same and shipyards. NETS is also currently involved schedules to quotations. database for easy access. in the construction of a large gas carrier in “We now have in one database the full While REFMAN and similar software is South Korea and REFMAN will be used from details of 60 dry-dockings we have done increasingly used by shipowners and the start. and we know what to expect from different management companies, what sets WSM The future is digital. types of ships,” says Sanjiv Rastogi, Head of apart is its comprehensive approach. New Building and Technical Services (NETS), a specialised dry-docking team at WSM Asia. “We are trying to minimise any unplanned costs by knowing all the vessels well and by preparing every detail before the dry-dock so we go and do exactly what was specified.”

20 WManager Issue 2 - 2016 21 Tore Stang shares his first impression on dry-dock

Looking from the fresh perspective of a trainee’s point of view on dry-docking, Tore Stang, a Wilhelmsen Maritime Trainee, had the opportunity to participate in different dry-docking activities during his rotation with WSM.

“For a five-year class enewalr docking, I have learned that early planning is crucial to ensure a successful docking. The requirements from owner, class and operator should be addressed as early as possible, to be able to prepare a specification without allowance for expensive surprises during the docking.

“By making a detailed specification, you ensure a fair competition between the yards, minimise the budget uncertainty and off-hire. For the owner, this means a high level of cost control, where the work scope can be discussed and Dry-docking changed according to budget and preferences,” ews U pdate ews

N Stang said. Dry-dock is a narrow basin where inspections, Dry-dock is an expensive project not only due constructions, repairs and maintenance of to its size, but also because the vessel is out of Through his observations, he has many good vessels can be carried out. The basin can be commercial service for the duration of the work. things to say about REFMAN. It is a great tool filled with water to move a vessel or drained Costs are best managed with thorough planning for any vessel manager and believes that ship empty to expose a vessel’s underwater which should be started a year prior to the actual owners can see results and control costs if they parts. A dry-dock may be a floating dock or dry-dock. Defect reporting for next docking fully optimise it. a Graving dock. can commence on completion of docking.

It is mandatory for every vessel to undergo Dry-docking is available at shipyards around one intermediate and one complete the world, prominent areas include China, , inspection within every five-year period. Singapore, , Iberian peninsula and Northern Europe. A large shipyard handles Dry-dock typically takes 10 to 14 days, 150-200 dry-dock projects per year. but this can increase by weeks or even months if a vessel is older or needs extensive repair work. Different types of dry-docking methods are used depending on the required maintenance and repair.

22 WManager Issue 2 - 2016 23 Maintaining an Inventory of Hazardous Materials is not an option The value of your ship lies within

Rakesh Bhargava General Manager of Lay-up, IHM, Green Recycling at WSM

In 2009, the Ship Recycling Convention (HKC) like asbestos, polychlorinated biphenyls, Bhargava explains how the process works: Even if the ship owner does not wish to was adopted in Hong Kong; it’s currently tributyltin and chlorofluorocarbon. The list “Wilhelmsen Ship Management has set up recycle the vessel or the ratification of the ews U pdate ews N awaiting ratification. must show the location and approximate a team of certified Hazmat experts who HKC is delayed, there is no escape from quantities of these materials on board. can spend two to three days on the ship the IHM list as every ship visiting EU ports The Convention sets down new rules to make gathering the necessary information and must soon have an up-to-date IHM as the recycling of ships, in the future, as safe “Regardless of whether the vessel owner collecting samples which are analysed by per the EU-SRR. and environmentally friendly as possible. plans on recycling the ship, we want all approved laboratories. The IHM report is our ships to be as ‘green’ as possible for Meanwhile, the new European Union-Ship then prepared and submitted to the ship’s our crew and cargo. So this IHM process fits Recycling Regulation (EU-SRR) which was Classification Society for review and an in perfectly with our group’s environmental enacted in December 2013 will soon be onboard survey. Then the ship receives objectives,” says Rakesh Bhargava, General enforced; it will include an approved list a Statement of Compliance.” Manager of IHM, Green Recycling at WSM. of recycling yards where EU-flagged vessels can be recycled. This list is expected by The preparation process for IHM, he admits, the end of 2016. is time consuming and tedious as it means going through lots of documentation and All ships larger than 500 tonnes must now planning for a ship inspection. keep an inventory of all the hazardous (and potentially hazardous) materials (IHM) on board the vessel. This includes materials

24 WManager Issue 2 - 2016 25 Improving Seafarers’ Life with Dae-Woo Lee Internet on Board HSEQ Manager, WSM Korea Overview of published interview by Maritime Korea Additional benefits for crew Crew & Training Manager Kim disclosed One of the most requested facilities for crew is onboard internet connectivity. Nothing that maritime remote medical care and rejuvenates a tired sailor more than seeing their family over a video call after a hard education system has been set-up as well. day at work. With these, crew can take better care of WSM Korea operates one of the world’s largest car carriers, EUKOR Car Carriers, Inc., (EUKOR), their personal health and upgrade their Improvements and need equipped with latest maritime satellite communication. This is the third year since Internet was skills through online learning. Even though Internet speed in Korea is one of the world’s introduced in EUKOR ships and the system has seen a recent upgrade to Global Express (GX). online learning is not real-time, the training best but onboard satellite Internet cannot Onboard Internet connectivity allows all crew to freely use social networks to communicate program enables crew to study, take tests match that for our ships. We definitely with their family. At the same time, networking facilities between ships and offices have and check their results in line with their job. aim to improve in future and hope that improved considerably. ship owners can see how much this can benefit them. Internet speed onboard Pyong-Hee Kim “Kakao Talk can be used in the middle of “The initial installation cost is high but Crew & Training Manager, WSM Korea the Pacific Ocean and web surfing works Captain Keun-Seop Woo companies who care for the welfare of WSM Korea well too. The speed may be lower in the their crew should put that above the evenings when crew are mostly resting. cost,” said HSEQ Manager Dae-Woo Lee. Online search and music apps can be used The benefits in terms of crew and news portals are accessed without happiness, safety and efficiency problems,” Captain Woo said. ews U pdate ews

N can in the long run, outweigh the initial investment. Crew internet use Internet for safe navigation and “While many other companies do management of ships Sung-Min Kim provide Internet to crew, there are Chief Officer, WSM Korea With better network, real-time discussions limits to access. We are considerably can be held to assess issues and quickly free compared to them,” said Crew & respond to emergency situations. In the Training Manager, Pyong-Hee, Kim. event of crisis, the ship can make group contact with the emergency team, onshore Sharing on crew experience, Captain Keun- engineers, maritime supervisors and other Seop Woo and Chief Officer Sung-Min Kim experts on shore side. revealed that 2GB quota per crew has been Life changing experience allocated for their personal use. Access “I heard the birth of my first born “In the past, large file transfers were is not blocked but crew will only use them while I was on board,” Chief Officer difficult between onshore and offshore. off duty. Kim reminisced. “It was a video call It took a long time as well. Now, photos over my mobile phone and it changed of accidents and cargo conditions Before the Internet upgrade, the quota was my life. The welfare of our crew has can be transferred immediately and enough for crew who only exchanged text improved so much through Internet.” business efficiency can be improved through Kakao Talk. Now that video calls have instantaneously,” said Captain Woo. become popular and social applications like Captain Woo felt that real time communication Facebook consume higher data capacity, with family through the Internet keeps us happy WSM Korea is already in talks with EUKOR and satisfied even working away from home. to expand the quota to 5GB. Internet calls are free and communications expenses have greatly reduced.

26 WManager Issue 2 - 2016 27 Norwegian students get to New website launch know WSM and Malaysia The Wilhelmsen Group launches a brand new website in the second half of 2016. http:/ /www .wilhel m WSM Malaysia hosts student delegation from NTNU Trondheim sen .com With completely new architecture and in Kuala Lumpur design, the new site will significantly 40 students from the Norwegian University More in-depth presentations about WSM’s improve online presence and availability of Science and Technology came to Malaysia business in Asia, the global manning for the Wilhelmsen group and our customers. as part of their educational field trip. operations, governance, our values, All companies within Wilhelmsen Maritime HR focus and demographics in Asia were These students are in their third year of Services will be covered. Stay tuned by shared by Vice President of Region Asia, studies and will graduate as marine engineers; following us on Facebook. Paal Gunnulfsen; Vice President of Marine contributing to the industry that is the Personnel, Espen Sending; and Vice backbone of the Norwegian economy. President of Human Resources, Kenny Lee. On 18 March 2016, WSM prepared a Thereafter, everyone enjoyed a lunch of local comprehensive program to enable the and international delights and had a good WSM Malaysia relocates reception students to better appreciate our business time learning more about Malaysia and WSM. and its establishment in Asia. area and mailroom We wish the students success in their future Kuala Lumpur office reception and mailroom moved one floor above Carl Schou, President of WSM, gave a warm undertakings as they return home with the welcome speech. We were also honoured good experience received from this visit. Visit us and send your posts to: to have the Deputy Head of Mission of Wilhelmsen Ship Management Malaysia the Royal Norwegian Embassy, Constantin 19th Floor, 1 Sentral Nicolaysen Karamé, to provide insights on Jalan Rakyat ews U pdate ews N the Norwegian business entities and how the Kuala Lumpur Sentral Embassy supports these entities in Malaysia. 50470 Kuala Lumpur Malaysia

Students from the Norwegian University of Science and Technology. Also in the picture are (from right) Kenny Lee, Vice President of Human Resources – WSM; Julia Christy, Organisational Development Specialist – WSM HR & OD; Espen Sending, Vice President of Marine Personnel – WSM; and Carl Schou, President of WSM.

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