University of Prizren “Ukshin Hoti” Institutional and Study Program Evaluation

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

UNIVERSITY OF PRIZREN “UKSHIN HOTI”

INSTITUTIONAL AND PROGRAM EVALUATION

SELF-EVALUATION REPORT

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2019, PRIZREN

TABLE OF CONTENTS Contents TABLE OF CONTENTS ...... 2 1. INTRODUCTION ...... 6 1.1. A brief overview of the institution and program under evaluation ...... 6 2.1. Public mission and institutional objectives ...... 8 2.2. Strategic planning, governance and administration ...... 13 2.3. Financial planning and management ...... 16 2.4. Academic integrity, responsibility and public accountability ...... 20 2.5. Quality management ...... 22 2.6. Learning and teaching ...... 25 2.7. Research ...... 27 2.8. Staff, employment processes and professional development ...... 29 2.9. Student administration and support services ...... 39 2.10. Learning resources and facilities ...... 41 2.11. Institutional cooperation ...... 44 1.2. Program 1 – Business Administration, BA, re/accreditation ...... 51 1.2.1. Mission, objectives and administration ...... 54 SWOT analysis for mission statement, objectives and administration: ...... 56 1.2.2. Quality Management ...... 58 SWOT analysis for quality management: ...... 58 1.2.3. Academic staff ...... 60 SWOT analysis for academic staff: ...... 62 1.2.4. Content of the educational process ...... 62 SWOT analysis of the content of the educational process: ...... 112 1.2.5. Students ...... 114 SWOT analysis for students: ...... 116 1.2.6. Research ...... 118 SWOT analysis for research: ...... 118 1.2.7. Infrastructure and resources ...... 120 SWOT analysis for the infrastructure and resources: ...... 121

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1.3. Program 2 – International Management, BA, re/accreditation ...... 122 1.3.1. Mission, objectives and administration ...... 124 SWOT analysis for mission, objectives and administration: ...... 126 1.3.2. Quality Management ...... 128 SWOT analysis for quality management: ...... 129 1.3.3. Academic staff ...... 130 SWOT analysis for academic staff: ...... 133 1.3.4. Content of the educational process ...... 134 SWOT analysis of the content of the educational process: ...... 187 1.3.5. Students ...... 187 SWOT analysis for students: ...... 190 1.3.6. Research ...... 191 SWOT analysis for research: ...... 191 1.3.7. Infrastructure and resources ...... 193 SWOT analysis for infrastructure and resources: ...... 194 3. Bachelor of Law ...... 218 4.1.1. Mision, aims and administration...... 219 SWOT analysis for mision, aims and administration: ...... 220 4.1.2. Quality Assurance ...... 221 And any other useful instrument, such as: double entry, external consultancy as defined in the university's legal documents...... 222 6. UPZ did the evaluation of professors at each semester, based on the evaluation drafts the report which it submits to UPZ management. It is within the competence of the management to make decisions and measures based on the overall evaluation results at the university...... 222 SWOT Analysis for Quality Assurance: ...... 222 4.1.3. Academic Staff ...... 223 SWOT Analysis for Academic Staff: ...... 226 4.1.4. Course Table of Content: ...... 227 SWOT Analysis for the content of the curriculum: ...... 231 4.1.5. Students ...... 231 SWOT Analysis for Students: ...... 232 4.1.6. RESEARCH ...... 233

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

SWOT Analysis for RESEARCH: ...... 234 4.1.7. Infrastructure and Resources ...... 235 SWOT Analysis for infrastructure and resources: ...... 237 Program 4 – Software Design, BSc, re/accreditation ...... 239 3.2.1. Mission, objectives and administration ...... 241 SWOT analysis for mission statement, objectives and administration: ...... 242 3.2.2. Quality Management ...... 243 SWOT analysis for quality management: ...... 244 3.2.3. Academic staff ...... 244 SWOT analysis for academic staff: ...... 246 3.2.4. Content of the educational process ...... 248 SWOT analysis of the content of the educational process: ...... 287 3.2.5. Students ...... 288 SWOT analysis for students: ...... 290 3.2.6. Research ...... 291 SWOT analysis for research: ...... 291 3.2.7. Infrastructure and resources ...... 292 SWOT analysis for the infrastructure and resources: ...... 294 Program 5 – Information Technologies and Telecommunication (ITT), BSc, re/accreditation ...... 295 3.2.8. Mission, objectives and administration ...... 298 SWOT analysis for mission, objectives and administration: ...... 299 3.2.9. Quality Management ...... 301 SWOT analysis for quality management: ...... 301 3.2.10. Academic staff ...... 302 SWOT analysis for academic staff: ...... 304 3.2.11. Content of the educational process ...... 305 SWOT analysis of the content of the educational process: ...... 350 1.2.5 Students ...... 350 SWOT analysis for students: ...... 353 1.2.6 Research ...... 355 SWOT analysis for research: ...... 355

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1.2.7 Infrastructure and resources...... 356 SWOT analysis for the infrastructure and resources: ...... 357 4. RECENT EVOLUTION AND DEVELOPMENTS RECORDED SINCE THE PREVIOUS EVLUATION (if applicable) ...... 359 6. APPENDICES (if available) ...... 361 Study program 6 - Master Programme in Constitutional and Administrative LAW ...... 369 General ...... 369 Mision, Aims and Administration...... 369 Strength of the Programme Mision ...... 370 Weakenss of the Programme Mision ...... 370 Threat/Challenges ...... 370 Aims of the study programme: ...... 371

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1. INTRODUCTION

1.1. A brief overview of the institution and program under evaluation

Please provide a brief description of:  University of Prizren is established on 09.10.2009 with the decision number 01/87 of the government of the Republic of Kosovo and after an intensive preparation work with international consultants started officially in 2010. Tradition of higher education in Prizren starts earlier with its Higher Pedagogical school in 1962 which University of Prizren inherited. HPS got independent from the University of Prishtina which is the oldest HE institution. HPS in Prizren has been transformed to Faculty of Education in Prizren under the umbrella of the University of Prishtina. Since 2010/2011 Faculty of Education which until that time was under UP got transferred to UPZ. Specifics of the Faculty is that studies are offered also in community languages (Bosnian, Turkish)  Institutional leadership, management structures and administration and staffing arrangements; Organization and management of the UPZ is based on Statute of UPZ article 15, approved in the Parliament of the Republic of Kosovo. 3.2 1. The main governing authorities of the University are Board, Rector and Senate. • All university governing authorities operate the on the principle of majority voting, unless specified otherwise in this Statute.

• The mandate of all government officials and ruling authorities members shall commence on October 1, unless otherwise provided in this Statute

Statute. (For more details please refer to the statute atached to the report on electronic form on cd, article 17-47) Participation of the student representatives in different bodies of UPZ is also regulated by the statute of UPZ, article 79. • Student Council shall discuss and decide on all matters regarding the rights and responsibilities of students in college. • The Student Council conducts its own interests related to the performance the learning process, through their representatives on the council of the faculty. • Members of the faculty council students participate in proposal the candidates for the dean.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

• Students have the right to establish student organizations which student interest will be represented within the university with the following bodies: • Parliament students at university level; • The students at academic unit. • Student Parliament is the highest authority of students’ representatives. All academic staff shall be appointed by the Rector according Senate decision based on the proposal of the council of respective academic units. 2. If the proposal is rejected, he returns to council review to the academic units. 3. If the council of the academic unit upon reconsideration bring the same proposal, the Senate takes a final decision. 4. Procedures for appointment will be made in a transparent manner with public advertisement for the vacancy.

Academic Staff can be appointed in these titles: 1.1. Academic Teaching; 1.2. Scientific research; 1.3. Artistic. 2. The academic staff consists of: 2.1. Full professors; 2.2. Associate professors; 2.3. Assistant professors; 2.4. Assistant University; 2.5. Lecturers . 3. Official abbreviations for academic staff are: 3.1. Full Professor - Professor dr .; 3.2. Associate Professor - Professor Assoc. dr .; 3.3. Assistant Professor - Professor ass. dr .; 3.4. Assistant University - Asst. For more details regarding this titles please refer to the article 171-179 of the Statute of UPZ.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2. INSTITUTIONAL EVALUATION

2.1. Public mission and institutional objectives

Standards 1.1 - The institution has a defined mission statement that includes three main pillars: teaching, research and community service. Standard 1.2 - It has been defined based on a consultation process involving external and internal stakeholders. It was an extensive process of drafting and adapting of the mission statement of the institution and was sponsored by the TEMPUS project which involved partners from universities accros Europe including: Innsbruck, University of Edinburgh, Chalmers Uiversity – Gothenburg, also nationals stake holders including Ministry of Education and Kosovo Accreditation Agency itself. Standards 1.3 – 1.5 - The mission and vision of the university is recognized by the members of the academic community of the institution and provides an effective guide for strategic planning, decision making and operations of the institution and was the base for the further draft of the development strategy of the university. Medium and long term institutional objectives are consistent with and support the mission.

Mission statement of the university:

The University of Prizren serves the region of Prizren and The Republic of Kosovo by recruiting, developing and educating students to be successful graduates in the labour market of Kosovo, the region and Europe.

The University of Prizren and its Management is committed to quality enhancement of its learning and teaching and associated activities of the University, in order to strengthen its comparability and standing with other institutions in the region and Europe.

Mission of UPZ as states in its statute (article 5 of UPZ statute):  To act as a leading center for advancing the institution's knowledge, ideas and research in the higher education system in Kosovo;  To act as an institution and play a leading role in the development of education, science, culture, society and economy of Kosovo;  To assist in the process of promoting democratic citizenship;

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Aim to create and maintain the highest standards infield of teaching and learning, research andartistic creativity;  Utilize its resources in the most efficient way;  Fully cooperate and participate in allHigher education activities at national, regional and international;  Adapt to European standards;  Fully integrated in the European area of higher education Research is one of the priorities of UPZ. One of the first steps the UPZ did is establishment of the committee for research, as the result of, the first research paper was published and a number of scientific conferences are held at our university.

Attached to the SER you can find the development strategy for of UPZ. This strategy is the first strategic development document at the UPZ, which defines priorities of of UPZ in 5 years period. This paper work denotes relevant and permanent nature of the University which in meanwhile, depending on the possible needs and reasons, which can be periodically reviewedand changed, respectively added and it can serve as a compilation of action plans in the short, medium and long term in the field ofquality assurance. The main goal of drafting this strategy is the achievement of the presented legal aims and the vision of further developmentof the higher education at the university and broad. In order to achieve its long-term fundamental goals theUniversity commits itself on the following:  Progress of the comprehensive higher education qualityat the university and its programmes.  Enhancement of the study efficiency.  Improvement of the quality in study programs, teachingand learning and working conditions.  Improvement of the scientific-research and pedagogicwork of the academic staff at the university.  Increase of the contribution, academic life of theUniversity and the contribution that is to be provided tothe local and Kosovar community in general.

For more details of the quality assurance strategy please refere to the document attached on CD.

Guideline of development for our university is our QA strategy which is presented to all units and the same are obliged to harmonize their daily work on it.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The public higher education institutions of Kosovo, including University of Prizren (UPz), are legally supported by the Ministry of Education, Science and Technology of Kosovo (MESTK), to sustainably conduct, develop, shape and evaluate the reforms based on the following principles: effectiveness and efficiency; the role of management, academic and administrative staff; participation of students in the governing bodies; student support; promotion of academic and student mobility; creation of opportunities for staff development; cooperation with relevant stakeholders; guaranteeing transparency, freedom of study and scientific and artistic research, respecting inclusive education; compliance and comparability of the study programs with the European standards and guidelines; institutional social responsibility.

UPZ sends academics and other staff on regular bases on trainings and conferences. Staff is able to see and learn from others about the new trends and experiences and bring knowledge and implement at UPZ. One of the conference is Quality assurance forum, where we regularly follow and try to bring best practices back at university.

UPZ is still a program of MEST. All of the decision made by MEST are automatically implemented at UPZ. As known MEST and all state HEI follow European Union Guidelines regarding higher education. UPZ also clearly stated in its Quality Assurance Strategy that as base for further development of the institution will be the following documents:

1. Bologna Declaration; 2. “Standards and Guidelines for Quality Assurance in the European Higher Education Area”, European Association for Quality Assurance in Higher Education (ENQA) 3. Lisbon Convention; 4. Kosovo Law on Higher Education; 5. Kosovo Accreditation Agency guidelines.

Many of the reforms in education cost. It is sometimes hard to follow trends. Fortunately we beneficiary of many TEMPUS projects and were able to improve many things that could be difficult to fulfill with our possibilities. More than 1000 new titles are bought as part of a TEMPUS project on Increasing Quality Assurance at UPZ. IT labs, Conference rooms, training of staff abroad.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

As already mentioned UPZ follows its Quality Assurance strategy in its reformation and development. All of the priorities forseen in the strategy are also planned to be fulfilled in particular time. Attached to the development strategy you may find the dynamic plan of implementation.

UPZ has its Vice rector for quality assurance and coordinator for quality assurance. Both of bodies are responsible to harmonize their daily work on QA strategy (find attached) and follow the dynamic plan of implementation of priorities comming out from the quality assurance strategy.

Responsibilities of QA coordinator:

 Raising awareness activities within the institution with regard to Quality Assurance (QA) importance.  Coordinates with other staff members of the institution development of a QA Strategy for the UPPz.  Develops other necessary documents/guidelines on QA as it will be necessary based on the previous developed Strategy for the internal and external QA system and based on the needs of the UPPz.  Actively contributes in the institution on performing QA related activities: o Compiles internal self-evaluation reports; o Collects/develops necessary documents as required by the Kosovo Accreditation Agency. o Supports overall accreditation process of the UPPz.

A. Strengths Offer of studies in community languages Small size Long tradition in teaching Infrastructure Located in the cultural capital of Kosovo

B. Weaknesses Underfunding in many departments and programs Lack of financial support for faculty Scholarship Lack of full time academic staff Lack of PHD UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

C. Opportunities International and off-campus study and exchange programs  more conversations and partnerships with local employers – those in the private, nonprofit, and public sectors – so that our students are more appealing to them

D. Threats Reduced public funding

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.2. Strategic planning, governance and administration

Standard 2.1. The institution has a strategic plan for a period of five years 2018-2022. Standard 2.2-2.3 It was drafted in close consultation with the academic community at the institution, as well as external stakeholders and private sector as well as student representative. The strategic development plan is attached to the Self Evaluation Report and also shows clearly the members who were engaged on drafting the plan. Strategic planning is integrated with annual and longer term budget processes that provide for regular adjustments including the responsible people to carry out certain activities. 2.4-2.5 The strategic plan takes full and realistic account of aspects of the internal and external environment affecting the development of the institution. 2.5 The implementation of the strategic plan is supposed to be monitored on short and medium term targets, and outcomes are evaluated, however due to sometimes often changes in the management, the process is not fully carried out. 2.6 University of Prizren has a decision making system and internal operating regulations in conformity with current legal provisions which include Law on Higher Education, Statute of The University of Prizren which was approved in the Parilament as well as regulations for specific initiatives which were drafted and are in line with higher regulation acts. 2.7 The election criteria and processes of the decision makers and other elected positions are clear, transparent and published in institutional regulations in all acts mentioned above and are published on the website and open to public. 2.8 The responsibilities of the decision making bodies are defined in such a way that the respective roles and responsibilities for overall policy and accountability, the senior administration for management, and the academic decision making structures are clearly differentiated and followed in practice. This can be easily proved by analyzing the recrucement process and procedure of any academis or administrative staff employed at the University of Prizren. 2.9 Student representatives are members of all decisional, executive and consultative bodies including the highest organ of the university, the Board of Governors having the right of the vote as well as Senate. The mechanism for electing student representatives is clearly explained in internal regulations. There is a democratic, transparent and non-discriminatory election procedure that does not limit students’ right to represent and to be represented. The institution is not involved in the process of electing student representatives exept of providing infrastructure and other capacities for a normal and transparent process. University of Prizren has an administration that is effective in terms of organization, staffing levels and qualifications, and functions rigorously.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.10 – 2.11 University of Prizren established all vital offices and services for a vital and normal functioning of the university. The responsibilities of administrative staff are clearly defined in position descriptions and they match the qualifications of the individual.Responsibilities such as finance and budget, staffing policies, strategic planning, quality assurance, facilities, etc.

2.2 1. The main governing authorities of the University are Board, Rector and Senate.

• All university governing authorities operate the on the principle of majority voting,

Unless specified otherwise in this Statute.

• The mandate of all government officials and ruling authorities

Members shall commence on October 1, unless otherwise provided in this Statute

Statute. (For more details please refer to the statute atached to the report on electronic form on cd, article 17-47) 2.3 Participation of the student representatives in different bodies of UPZ is also regulated by the statute of UPZ, article 79. • Student Council shall discuss and decide on all matters regarding the rights and responsibilities of students in college. • The Student Council conducts its own interests related to the performance the learning process, through their representatives on the council of the faculty. • Members of the faculty council students participate in proposal the candidates for the dean. • Students have the right to establish student organizations which student interest will be represented within the university with the following bodies: • Parliament students at university level; • The students at academic unit. • Student Parliament is the highest authority of students’ representatives.

2.41. All academic staff shall be appointed by the Rector according Senate decision based on the proposal of the council of respective academic units. 2. If the proposal is rejected, he returns to council review to the academic units. 3. If the council of the academic unit upon reconsideration bring the same proposal, the Senate takes a final decision.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

4. Procedures for appointment will be made in a transparent manner with public advertisement for the vacancy.

2.5 Academic Staff can be appointed in these titles: 1.1. Academic Teaching; 1.2. Scientific research; 1.3. Artistic. 2. The academic staff consists of: 2.1. Full professors; 2.2. Associate professors; 2.3. Assistant professors; 2.4. Assistant University; 2.5. Lecturers .

3. Official abbreviations for academic staff are: 3.1. Full Professor - Professor dr .; 3.2. Associate Professor - Professor Assoc. dr .; 3.3. Assistant Professor - Professor ass. dr .; 3.4. Assistant University - Asst.

A. Strengths Unitary organisation Accessibility of senior staff Governance and strategic compliance

B. Weaknesses Bureaucratic (some areas) Modernisation C. Opportunities Digitalisation Further development of staff Increasing of human resource capacities

D. Threats Reduced funding Loss of key individuals/experience/ expertise

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.3. Financial planning and management

Standard 3.1 University of Prizren can demonstrate that it has sufficient financial resources in the short (one year) and medium term (a minimum of three successive years) to adequately reach its mission as well as objectives set out in the strategic plan as showen in the table below on the three year budget plan presented. 3.2-3.3 University of Prizren has a realistic, stable and guaranted annual budget and a three- year budget, as well as financial policies which address its financial sustainability. Oversight and management of the institution’s budgeting and accounting functions are carried out by a specialised unit responsible to a senior administrator. The unit posses all required qualifications and certifications in order to carry out all responsibilities in professional and effective way. 3.4-3.5 There is an accurate monitoring of expenditure and commitments against budgets with reports prepared many times during the fiscal year and auditing by internal and external audits. University of Prizren usis a financial software licenced and offered by the Ministry of Education named “Free Balance” which complies with accepted professional accounting standards and as far as possible attribute total cost to particular activities.

UPZ for re-accreditation of existing programs are that the infrastructure for their normal work is re-built in full compliance with the required standards or has been remedied existing, which guarantees the normal functioning of studies in those programs. This inftrastructure has been proven starting in 2010 and has been further advanced.

There are sufficient financial resources to fund the work of academic and civil staff needed for their work this year and in the years to come. There are sufficient financial resources for a normal job security for goods and services, communal services, stimulation of the success of the work of distinguished students and for further improvement of the conditions - the study infrastructure. For successful work of academic and administrative staff UPZ has allowed the necessary number of staff.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The academic and administrative staff are funded to update the knowledge about their work and for the same financial opportunities to invest in raising their performance in the years to come.

Studies are conducted in three local languages: Albanian, Bosnian and Turkish, which provides greater opportunities for students to join the labor markets not only in the Republic of Kosovo. investigated with regard to filling in jobs with adequate academic staff, which possess the necessary academic degrees and calls are being eliminated on the move. Weaknesses pertaining to civilian staff are being eliminated by the training of existing staff or by filling in new jobs.

There are sufficient financial opportunities for the preservation and further advancement of the work of existing study programs and this also helps to further cooperate with other Universities of the world with whom UPZ has signed Cooperation Agreements and Donations from abroad (European Union, Government Croatian, Turkish Government, etc.).

the main topic that is presented during the re-accreditation of existing UPZ study programs is the inadequate labor market in the Republic of Kosovo for the students who complete the studies.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

UPZ Budget Plan and the way of its finance (2019-2021)

Budget for the year 2019

Budget Category/nr.of Number of Approved Nr: employers: Employees Budget 1. Employed in 2019 147 2. Wages 1,597,944.00 3. Goods and Services 600,000.00 4. Utilities 73,000.00 5. Self income 255,828.00 6. Subventions and Transfers 100,000.00 7. Capital Expenses 200,000.00 Total: 2,826,772.00

2. Budget for 2020 per academic year Academic Year: Academic Year: Academic Year: Budget Category / nr. Of Nr: employers: 2019 2020 2021 1 Number of Employees 147 147 147 2 Wages and Salaries 1,853,772.00 1,853,772.00 1,853,772.00 3 Goods and Services 600,000.00 600,000.00 600,000.00 4 Utilities 73,000.00 73,000.00 73,000.00 5 Subventions and Transfers 100,000.00 100,000.00 100,000.00 6 Capital Expenses 200,000.00 200,000.00 200,000.00 Total: 2,826,772.00 2,826,772.00 2,826,772.00

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

3. Financial resources for 2021

Academic Year: Academic Year: Academic Year: Nr: Resource : 2019 2020 2021 Consolidated Budget 1 of Kosovo 2,600,944.00 2,600,944.00 2,600,944.00 2 Subventions 0.00 0.00 0.00 3 Self income 225,828.00 225,828.00 225,828.00 Total: 2,826,772.00 2,826,772.00 2,826,772.00

A. Strengths Financial stability Sufficient budget for normal running of all units at the university B. Weaknesses Unable to use the self-income Limited budget for academic and administrative staff development Not sufficient budget for scholarship and research C. Opportunities Total usage of self-income Increase of the budget from the government D. Threats Budget cut from the government

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.4. Academic integrity, responsibility and public accountability

Standard 4.1.- 4.3 University of Prizren has a code of ethics and academic integrity through which it defends the values of academic freedom, institutional autonomy and ethical integrity. The regulation on code of ethics as well as the decision on establishment of the commission and their duties and responsibilities can be handed to the expert for further details.The code of ethics requires that all internal stakeholders act consistently with high standards of ethical conduct in research, teaching, performance evaluation, and in the conduct of administrative duties, and avoid conflicts of interest. This issue is further more regulated by the statute and the law. The code is drafted by the experts of the field and is enforced through clear processes and mechanisms that our university has, and it applies to all staff and structural units in the institution. 4.4 - 4.6 The UPZ has established Ethics Committee responsible for the analysis and resolution of any potential breaches in the code of ethics. So far there have been many cases that this committee has been working on and can be taken as an evidence that the institution is applying the code of ethics and its associated processes and mechanisms on all activities related to management, administration, teaching and research. The results of its application are made public to parties as well as broad public. All internal regulations, procedures, self-evaluation reports and decisions of governing bodies are made publicly available on official webpage of the university. 4.7 The web page of the university is regurarly refreshed and updated with variety of information by publishing clear, accurate, objective, relevant, accessible and detailed information regarding its academic staff, its research and academic activities, the programmes it offers, the number of students enrolled, the intended learning outcomes of its programmes, the qualifications they award, the teaching, learning and assessment procedures used, the pass rates and the learning opportunities available to its students, graduate employment information, scholarship opportunities, as well as tuition and administrative fees.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

University has approved the code of ethics which is transparent and available on the universities website www.uni-prizren.com. It defends the values of academic freedom, institutional autonomy and ethical integrity.

Student Accountability, Community Standards, & Academic Integrity promotes good citizenship within the University of Prizren community through education. Students are expected to respect themselves and others, to act responsibly, and to be accountable for their actions. The student accountability system addresses student violations of University policy through fair, consistent, and confidential procedures.

A. Strengths Regulations that ensure the rights of students Involvement of students in all levels of government at university bodies Regulations in line with law and statute of UPZ B. Weaknesses Lack of more social activities Advanced level of transparency C. Opportunities Transparency Involvement of diverse groups of interest in all spheres of university development D. Threats Lack of founding

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.5. Quality management

Standard 5.1- 5.4 University of Prizren has formally adopted a quality assurance strategy in line with the general development strategy of the UPZ that describes the institutional quality assurance system, its processes, mechanisms, instruments, reporting, data collection, timeframes, quality cycle, responsibilities of all individuals and units involved in these processes. The policy is a public document on university website as well as on the project website [email protected]. The quality assurance strategy was drafted in the framework of the above mentioned project and part of the team were well known experst of the field from University of Edinburg, Chalmers University, Kosovo Accreditation Agency, staff from the Unievrsity of Prizren. UPZ provided Adequate human, financial and material resources for the leadership and management of quality assurance processes. 5.5 – 5.6 University of Prizren does annual evaluation of the overall teaching/learning processes at the university as well as the services which are offered for students. Challanges are recognized by those responsible and used as a basis for planning for improvement and consultation by the management of the university. Quality assurance functions throughout the institution are fully integrated into normal planning and development strategies in a defined cycle of planning, implementation, assessment and review. The quality assurance system covers the whole range of institutional activities including monitoring and evaluation. Regular evaluations are carried out at the end of each semester and reports prepared that provide an overview of performance for the institution as a whole and for organizational units and major functions within it. Evaluations take into account inputs, processes and outputs, but give particular attention to the quality of outcomes. Evaluations deal with performance in relation to continuing routine activities as well as to strategic objectives. They also ensure that required standards are met, and that there is continuing improvement in performance. 5.7 All academic and administrative units within the institution including the governing body and senior management are focus of monitoring and evaluation and participate in the processes of quality assurance and contribute to its continuous improvement. This is done mainly by the quality assurance office but also by the central administration office which uses its own inntruments mainly focused on administration. Also academic uits do regular monitoring of teaching learning processes within faculties. 5.8 A quality assurance office is established within the institution’s central administration and it has one fully employed staff, resources and administrative support are provided for the office to operate effectively.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

5.9 There is not a quality committee explicitly but the Senat coveres the responsibilities which consists with members drawn from all types of members of the academic community, including students. 5.10 The roles and responsibilities of the quality assurance office are clearly specified. The activities of the quality assurance office are clearly specified and effectively coordinated under the supervision of a representative of institutional highest management including the rector and the vice-rector for quality assurance and international relationship. Common forms and survey instruments are used for similar activities across the institution (academic activity, student services, administration, etc.) and responses are used in analysis of results including trends over time. Survey data is collected from students, staff, graduates and employers; the results of these surveys are made publicly available. 5.11 Instruments for quality assurance The following qualitative and quantitative instruments are used to assure and enhance quality: 1. Questionnaires 2. Interviews 3. Monitoring 4. Appraisal scheme 5. Self-Assessment Report And any other useful instrument such as: double marking, external consultancy as defined in legal documents of theuniversity. Statistical data is being processed and handed to the management of the university and is not made public. It is used as a base for the management for improvements in the fields where might be challenges.

In March 2012 the Management of the University of Prizren established the Quality Assurance Office with the remit to facilitate the implementation of the principles outlined above.At national and European level the University of Prizren is committed to use as guiding documents within the European Higher Education Area as well as those of the Republic of Kosovo:

1. Bologna Declaration; 2. “Standards and Guidelines for Quality Assurance in The European Higher Education Area”, European Association for Quality Assurance in Higher Education (ENQA) 3. Lisbon Convention; 4. Kosovo Law on Higher Education; UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

5. Kosovo Accreditation Agency guidelines.

Regulations for procedures of quality assurance There are three filters that a program has to go through in order to be applicable for the evaluation by Accreditation Agency. Focus Group of the particular faculty (consists of Dean of the faculty, Professors, students) after study of labour market, proposes a study program in Senate of UPZ to be approved, offering facts and feasibility. The Senate than gives the recommendations to the rectorate who takes a final decision.

Review procedures of study program Study programs are prepared by committees of faculties lead by the dean of faculty. Usually programs are reviewed based on the recommendations during the debate in Senate and Focus groups of faculties and international experts after the evaluation.

Mechanism for implementation of quality assurance measures Quality assurance measures are lead by office for quality assurance in close relationship with vice-rector for quality assurance and rector.

A. Strengths Established office Higher level of management involved Qualified staff B. Weaknesses Lack of human resources C. Opportunities Engagement of more HR capacities Continues training of the staff D. Threats Lack of funding for the further development

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.6. Learning and teaching

Standard 6.1 – University of Prizren, specifically each academic unit has drafted and adopted policies and procedures applicable to all academic programs; the institution monitors the extent to which those policies and procedures are effectively implemented. UPZ fully follows and is based on standards and guidelines provided by Kosovo Accreditation Agency whi derive by The European Standards and Guidelines. 6.2 There are tens of regulation which is well formed base to provide an effective system for ensuring that all programs meet high standards of learning and teaching through initial approvals, regular changes and monitoring of performance. 6.3 UPZ academic units appoint study commissions who monitor quality indicators, identify and investigate study programs, and take action and decesion required to ensure that all programs meet required performance standards. 6.4 Each study program is based on correlations between learning outcomes. A study program is presented in the form of a series of documents which include: general and specific objectives of the program; the curriculum, with the subjects’ weight expressed in ECTS credits and disciplines distributed over the study period; thematic programs and syllabuses expressing learning outcomes in the form of cognitive, technical or professional and affective-value competences achieved by a discipline; the assessment methods for each discipline taking into consideration the planned learning outcomes; the method and content of the graduation examination which certifies the assimilation of cognitive and professional competences corresponding to the academic qualification. 6.7 Study programs are fully based on Bologna system and on best practices in European Higher Education Area and as such are consistent with the National Qualifications Framework and with the Framework for Qualifications of the European Higher Education Area. There are effective processes in place to ensure the fitness and effectiveness of the assessment methods for the achievement of the intended learning outcomes. UPZ regurarly opens calls for academic staff based on the statute of The University of Prizren. UPZ anly recruts academic staff which is appropriately qualified and experienced for their particular teaching responsibilities, they use teaching strategies suitable for the different kinds of learning outcomes and participate in activities to improve their teaching effectiveness. 6.8 Teaching methodology is based on the study program accredited and professors are required to adapt learning methods and environments that are student-centred and stimulate students’ motivation, self-reflection and engagement in the learning process. 6.9 As already mentioned above teaching quality and the effectiveness of programs is evaluated through student assessments and graduate and employer surveys with evidence from these sources used as a basis for plans for improvement. UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

University of Prizren offers optimal conditions for learning and teaching for teachers, students, educational researchers. It is the place to explore together new possibilities in education, to develop and to test in practice. All stakeholders have the possibility to improve together their own education and inspire colleagues with new ideas. University of Prizren is in all senses a place for educational innovation and consists of suitable environment and infrastructure for a nice experience.

The processes are based on the law, statute and regulations which are in accordance with each other. The statute of the university also foresees the procedure from the beginning to the accreditation of the particular study program. Study programs are strictly based on the regulations of the KAA manual on drafting the study programs. After the accreditation the study programs are precisely carried out based on the curriculum approved by te international experts after the accreditation process. The programs are continuously improved every three years based on the recommendations of the experts.

A. Strengths Qualified academic staff Adequate infrastructure Accredited curriculum B. Weaknesses Lack of full time PHD academic staff C. Opportunities International cooperation D. Threats Lack of PHD academic staff

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.7. Research

Standard 7.1-7.2 University of Prizren does not have an independent explicit research strategy. A research development plan is incorporated within two major documents of the university: General development strategy as well as Quality Assurance Strategy. Both documents are consistent with the nature and mission of the institution and the economic and cultural development needs of the region is prepared and made publicly available. 7.3 – 7.5 Uiniversity of Prizren formally adopted an adequate research budget (including allocations for research equipment and facilities) to enable the achievement of its research plan and is clearly to be seen in the detailed budget plan. University of Prizren provides sufficient financial, logistic and human resources for achieving the proposed research objectives. It is important to mention that University professors are doing also independent research and publish research papers on their own due to lack of enough financial support for the research. The research is mainly made public through scientific and applied research publications, artistic products. 7.6 – 7.8 It is well regulated and required that each academic staff member and researcher publishes at least an average of one scientific/applied research publication or artistic outcome/product per year for the past three years. This activities are vital for further promotion of the staff. Expectations for teaching staff involvement in research/scholarly/artistic activities is specified, and performance in relation to these expectations is considered in the individual performance review system and in promotion criteria. It is a well known practice that teaching staff includes in their teaching information about their research and scholarly activities that are relevant to courses they teach, together with other significant research developments in the field. 7.9 Uniersity of Prizren professors publish under the name of the institution in Kosovo they are affiliated to as full time staff, During the visit of the experts at our institution and the visit in the university library many of the publications will be avoilable for the experts to have a look at. 7.10 Policies for intelectusal property are well defined at the national and international level and there are clear procedures set out for commercialization of ideas developed by staff and students. 7.11 There is study committyy on the university level which works based on clear policies, procedures and relevant structural units to ensure the safeguarding of ethical principles in research.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

UPZ appointed a research group which is currently working on putting in place this very important condition of being a meaningful university. One of the goals of the group is setting a link where all of the professors can publish their scientific work. They are currently working on research plans and priorities that our academic staff should concentrate in future.

As specified above, research group that is already appointed is working on creating the data base where all of the publications can be uploaded. We are aware of the importance of research and give a lot of effort in establishing the necessary administrative infrastructure, appoint the administrative staff who will take care of the data base.

List of publications and attendance on national and international conferences can be found on CV of professors for each faculty on digital form.

Projects that are currently running at UPZ

TEMPUS projects that are being implemented at UPZ;

a. QA@UPPZ – Quality Assurance capacity building

b. EUREQA – Enforcment of quality assurance structure

c. Master in Cultural Heritage and Tourism Management

d. Integration of Students Union in EU students Union

e. Financial System

A. Strengths Human resources International cooperation B. Weaknesses Not enough budget C. Opportunities International cooperation in research projects Establishment of research journal within university D. Threats Budget limitations UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.8. Staff, employment processes and professional development

Standard 8.1 Staff, employment processes and professional development is one of the areas which is most regulated. A comprehensive set of policies and regulations is included in an employment statute of the university as well as national laws and regulations. All above mentioned documents are accessible to public including all teaching and administrative staff. It includes rights and responsibilities, recruitment processes, supervision, performance evaluation, promotion, support processes, and professional development. 8.2-8.3 Beginning from the open call and following recruitment processes ensure that staff have the specific areas of expertise, qualification and experience for the positions they occupy. The recruitment processes ensure equitable treatment of all applicants. Candidates for employment are provided with full position descriptions and conditions of employment. 8.4 Academic teaching staff is given an effective orientation to ensure familiarity with the institution and its services, programs and student development strategies, and institutional priorities for development. 8.5 – 8.7 The level of provision of teaching staff (the ratio of students per full time staff member) is adequate for the programs offered. Teaching loads are equitable across the institution, taking into account the nature of teaching requirements in different fields of study. All staff employed in the institution (academic, scientific, administrative) hold the relevant qualifications so that they are able to effectively manage educational, scientific, research, creative activities and administrative processes. Criteria and processes for performance evaluation are clearly specified and made known in advance to all staff. 8.8-8.9 Academic staff evaluation is done at least through self-evaluation, students, peer and superiors evaluations, and occur on a formal basis at at the end of every semester. If staff performance is considered less than satisfactory, clear requirements are established for improvement. The top management of the university including the rector holds regular consultation meetings with such staff after each evaluation process. The institution is closely monitoring the improvements in staff activity, especially in the segments underlined during the evaluations. . 8.10-8.11 The institution has clear plan for all staff professional development, a structured approach in identifying such needs, and allocates appropriate resources for its implementation. All staff are given appropriate and fair opportunities for personal and career development, with special assistance given to any who are facing difficulties.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1. Full time academic staff

Name and surname Academic Faculty title

1 Agon Kokaj Asistent FSHK

2 Ajka Aljilji Prof.ass ED

3 Albana Milaimi Prof.ass. FSHJM

4 Albulena Alidemaj Asistent ED

5 Anera Alishani Asistent EKONOMIK

6 Arif Riza Prof.ass JURIDIK

7 Armend Podvorica Prof.ass JURIDIK

8 Artan Nimani Prof.ass EKONOMIK

9 Artan Reshani Asistent ED

10 Bajram Cupi Prof.ass ED

11 Behxhet Brajshori Prof.ass EKONOMIK

12 Bekim Berisha Prof.ass EKONOMIK

13 Betim Maloku asistent FSHK

14 Dardan Vuniqi Asistent JURIDIK

15 Drita Krasniqi Prof.ass EKONOMIK

16 Dhurate Hyseni asistent FSHK

17 Elsev Brina-Lopar Prof.ass ED

18 Ercan Canhasi Prof.Ass. FSHK

19 Fahredin Shabani Prof.asc ED

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

20 Festim Tafolli Asistent EKONOMIK

21 Flamur Shala Prof.Ass FILOLOGJIË

22 Florije Govori Prof.ass EKONOMIK

23 Gani Gjini Prof.ass. EKONOMIK

24 Halil Kukaj Prof.ass EKONOMIK

25 Halim Bajraktari Prof.ass JURIDIK

26 Hamdi Hoti Prof.ass EKONOMIK

27 Hysni Terziu Prof.ass. EKONOMIK

28 Ilir Murturi asistent FSHK

29 Ismet Temaj Prof.asc ED

30 Izer Maksuti Prof.ass FILOLOGJIË

31 Isuf Lushi Prof.aso EKONOMIK

32 Kadri Kryeziu Prof.ass JURIDIK

33 Kimete Canaj Prof.ass.dr FILOLOGJIË

34 Leonora Sopaj Asistent EKONOMIK

35 Malush Mjaku prof.ass FSHK

36 Marigona Geci Asistent EKONOMIK

37 Muharrem Faiku Prof.ass JURIDIK

38 Munevver Muyo Prof.ass ED

39 Naim Baftiu prof.ass FSHK

40 Nerimane Prof.ass EKONOMIK Bajraktari

41 Nol Krasniqi Asistent FSHJM

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

42 Ragip Gjoshi Prof.ass ED

43 Sabaudin Cena prof.dr. ED

44 Sadik Idrizi Ligjerues ED

45 Samedin Krrabaj prof.ass FSHK

46 Sejdi Sejdiu Prof.Ass FILOLOGJIË

47 Selman Jagxhiu prof.ass FSHK

48 Sermin Turtulla Prof.Ass FILOLOGJIË

49 Soner Yildirim Prof,ass ED

50 Shefki Shterbani Asistent JURIDIK

51 Shemsi Morina Prof.ass ED

52 Shkelqim Millaku Prof.ass FILOLOGJIË

53 Shukri Maxhuni Prof.ass. EKONOMIK

54 Teuta Kafexholli Prof.Ass FILOLOGJIË

55 Vedat Bajrami Asistent ED

56 Vjollca Dibra Prof.Ass FILOLOGJIË Ibrahimi

57 Xhafer Beqiraj Prof.Ass FILOLOGJIË

58 Xhevair Bajrami prof.ass FSHK

59 Ylli Kortoqi Prof.ass FSHJM

60 Zirije Hasani prof.ass FSHK

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Part time academic staff

Name and surname Academic Faculty degree 1 Abdullah prof.i.rreg FSHK Zejnullahu 2 Abdylkader Muqaj Ligjerues JURIDIK 3 Adelajda Baftiu Asistent FILOLOGJIË 4 Adelina Rakaj Asistent JURIDIK 5 Adem Shala Ligjerues JURIDIK 6 Aferina Skeja Asistent EKONOMIK 7 Ahmed Bihorac Ligjerues ED 8 Aida Alla Ligjerues FILOLOGJIË 9 Akif Gashi asistent FSHK 10 Albana Krasniqi Ligjerues ED 11 Albolena Morina Asistent EKONOMIK 12 Amanda Zeqiri Asistent ED 13 Amantina Pervizaj Ligjerues EKONOMIK 14 Amela Lukac- Ligjerues ED Zoranic 15 Arben Hajdari prof.aso EKONOMIK 16 Arber Beshiri asistent FSHK 17 Arleta Rifati Nixha Prof.ass. FSHJM 18 Armend Bytyci Asistent FILOLOGJIË 19 Arsim Susuri ligjerues FSHK 20 Arsim Thaqi Asistent JURIDIK 21 Arta Hallaci Asistent FILOLOGJIË 22 Astrit Hulaj ligjerues FSHK 23 Avdyl Pantina Asistent ED 24 Ayla Gasi Ligjerues ED 25 Azem Kolloni Asistent JURIDIK 26 Bahtije Gerbeshi Prof.asc. EKONOMIK 27 Bajram Demollari Ligjerues JURIDIK 28 Baki Koleci Prof.ass. EKONOMIK

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

29 Bardha Buza Ligjerues ED 30 Becir Sabotic Ligjerues ED 31 Behxhet Gaxhiqi Prof.ass ED 32 Bekim Gashi Prof.ass. FSHJM 33 Berat Aqifi Prof.ass JURIDIK 34 Berkant Basha ligjerues FSHK 35 Berna Babayonuz Ligjerues ED 36 Bertan Karahoda ligjerues FSHK 37 Besarta Avdyli Asistent ED 38 Besim Gallopeni prof.ass EKONOMIK 39 Besnik Hajdari asistent FSHK 40 Brikena Kadzadej Prof.dr.ord FILOLOGJIË 41 Cengiz Çesko Ligjerues ED 42 Dafina Abdullahu Asistent EKONOMIK 43 Dalila Lekaj Asistent ED 44 Dardan Berisha Asistent JURIDIK 45 Dardane Bojaxhiu Asistent FILOLOGJIË 46 Dashurie Saramati Asistent FILOLOGJIË 47 Dorinë Rakaj Asistent FILOLOGJIË 48 Edis Pajaziti asistent FSHK 49 Edmond Beqiri prof.i.asoc FSHK 50 Egzon Tahirukaj Asistent FSHJM 51 Egzona Samahoda Asistent JURIDIK 52 Elez Osmani prof I rreg EKONOMIK 53 Elsa Vula Asistent FILOLOGJIË 54 Elvir Shtavica Asistent EKONOMIK 55 Engin Melekoglu ligjerues FSHK 56 Engul Galo ligjerues FSHK 57 Eqerem Zenelaj Ligjerues JURIDIK 58 Ergin Gashi ligjerues FSHK 59 Ergin Kala ligjerues FSHK 60 Esad Kurejsepi Ligjerues ED 61 Esen Spahi Ligjerues ED 62 Esma Canhasi Ligjerues ED 63 Fadil Kryeziu Ligjerues JURIDIK 64 Fadil Novalic prof.i.asoc FSHK 65 Faruk Bojaxhi Ligjerues FSHJM

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

66 Fatime Gashi asistent FSHK 67 Fatmir Mehmeti Asistent ED 68 Fatos Haziri Ligjerues JURIDIK 69 Fehim Huskovic Prof.dr. ED 70 Fesal Baxhaku ligjerues FSHK 71 Fevzi Berisha Prof.ass EKONOMIK 72 Fitore Abdullahu Prof.ass ED 73 Gresa Mjaku Asistent EKONOMIK 74 Gjyle Totaj Salihu Asistent FILOLOGJIË 75 Hajrija Skrejli ligjerues FSHK 76 Haki Xhakli Prof.ass ED 77 Halit Shabani Prof.ass EKONOMIK 78 Hamide Begaj ligjerues FSHK 79 Haris Bibujlica asistent FSHK 80 Herolinda Asistent FILOLOGJIË Bylykbashi 81 Hivzo Golos Ligjerues ED 82 Hysnie Koro Ligjerues ED 83 Ibrahim Krasniqi Prof.ass. EKONOMIK 84 Ibrahim Mala Ligjerues JURIDIK 85 Ilir Islami Ligjerues FSHJM 86 Ilir Krusha Asistent FILOLOGJIË 87 Ismet Ahmeti Asistent ED 88 Ismet Bujupaj Ligjerues FILOLOGJIË 89 Jusuf Mustafa prof.i aso EKONOMIK 90 Kadri Krasniqi Ligjerues EKONOMIK 91 Kajtaz Bllaca prof.ass. FSHK 92 Kastriote Vllahna Ligjerues JURIDIK 93 Kushtrim Xhaferi Ligjerues FILOLOGJIË 94 Laura Naka Ligjerues ED 95 Liridon Bucaj Asistent FSHJM 96 Luan Vardari Asistent EKONOMIK 97 Martina Drecher Lektore FILOLOGJIË 98 Mejdin Saliji Ligjerues ED 99 Meleq Bahtijari Prof.asoc FSHJM 100 Mentor Hamiti ligjerues FSHK 101 Mentor Lecaj Ligjerues JURIDIK

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

102 Mevlan Qafleshi ligjerues FSHK 103 Mirlinda Vula Ligjerues ED 104 Muhamet Hamiti prof.Asc FILOLOGJIË 105 Muhamet Zogaj Asistent FSHJM 106 Muljaim Kacka Ligjerues ED 107 Musa Murati asistent FSHK 108 Musaj Paqarizi Prof.ass. FSHJM 109 Myfail Zylbehari Asistent EKONOMIK 110 Myrtez Zekolli Ligjerues JURIDIK 111 Myzafer Saracevic prof.i.asoc FSHK 112 Naim Berisha Ligjerues FILOLOGJIË 113 Naim Spahiu Ligjerues JURIDIK 114 Nalan Kazaz Ligjerues ED 115 Naser Mrasori Prof.ass.dr FILOLOGJIË 116 Naser Pajaziti Prof.asoc ED 117 Nazli Tyfekci Ligjerues FILOLOGJIË 118 Nuri Bexheti prof.asoc JURIDIK 119 Nuri Brina Ligjerues ED 120 Nysret Pllana Prof.ass. EKONOMIK 121 Njomza Bajraktari ligjerues FSHK 122 Njomza Elezaj Asistent FSHJM 123 Onat Baymak Ligjerues ED 124 Osman Sertolli Asistent FSHJM 125 Pajtime Shala Asistent FSHJM 126 Petrit Hasanaj Prof.ass EKONOMIK 127 Qazim Elshani Prof.ass ED 128 Qufli Osmani prof.i aso EKONOMIK 129 Ramadan Cikaqi asistent FSHK 130 Rifat Hoxha Dr. EKONOMIK 131 Rrezarta Ramadani Asistent FILOLOGJIË 132 Sadete Pllana Prof.ass JURIDIK 133 Safet Hoxha Ligjerues JURIDIK 134 Sanela Lutvic ligjerues FSHK 135 Saranda Buzhala Asistent FILOLOGJIË 136 Sejdi Rexhepi prof.i rreg EKONOMIK 137 Selver Pepic prof.i.asoc FSHK 138 Senad Jusufi Asistent EKONOMIK

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

139 Serdan Kervan Ligjerues ED 140 Sindorela Doli Prof.ass ED 141 Suada Dzogovic Ligjerues ED 142 Shanoela Zaqe Asistent JURIDIK 143 Shefik Bajmak prof.i.rreg FSHK 144 Shkurte Veliu- Ligjerues FILOLOGJIË Ajdini 145 Shpejtim Zymberaj Msc EKONOMIK 146 Shykrane Germizaj Prof.dr. FILOLOGJIË 147 Uran Zogaj Asistent JURIDIK 148 Vehbi Sofiu ligjerues FSHK 149 Vilson Marku Ligjerues FILOLOGJIË 150 Vjosa Hamiti Prof.Ass FILOLOGJIË 151 Xhevdet Rusinovci Ligjerues FILOLOGJIË 152 Ylvije Kraja Prof.ass EKONOMIK 153 Yllka Imeri Asistent FILOLOGJIË 154 Yyxhel Spahi ligjerues FSHK

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Staff, employment processes and professional development is based on the law for work and other supporting regulations including the statute of the university. The recruitment processes ensure that staff have the specific areas of expertise, qualification and experience for the positions they occupy. The recruitment processes ensure equitable treatment of all applicants. Candidates for employment are provided with full position descriptions and conditions of employment. All staff employed in the institution (academic, scientific, administrative) hold the relevant qualifications so that they are able to effectively manage educational, scientific, research, creative activities and administrative processes. All issues dealing with Staff, employment processes and professional development are regulated with the law, statute of the university and regulations which have been adapted to treat several issues specifically.

A. Strengths Regulated process based on the statute and law B. Weaknesses Not enough budget C. Opportunities Professional development of the administrative staff Participation of staff and training in international projects D. Threats Financial support for staff development

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.9. Student administration and support services

Standard 9.1 – 9.12 Admissions requirements are clearly specified and appropriate for the institution and its programs; admission requirements are consistently and fairly applied. Complete information about the institution, including the range of programs and courses, program requirements, services, scholarship opportunities, tuition and administrative fees and other relevant information are made publicly available prior to application for admission usually on the university website as well as daily national newspapers and mediums. A comprehensive orientation program is organised for starting students to ensure thorough understanding of the range of services and facilities available to them, policies and procedures at the institution and of their rights and responsibilities presented usually in brochures wich are avoilable online but also in hard copies at the university. A range of scholarships and financial support are available to students in order to both stimulate and reward performance, as well as to socially support students with disadvantaged backgrounds. These two categories and their criteria are operated separately; these scholarships and financial support can be cumulated. Student central administration and office for academic purposes run effective processes to collect and analyse reliable data referring to the profile of the student population, student progression, success and drop-out rates, students’ satisfaction with their programmes, learning resources and student support available, career paths of graduates. The statistical data is used for quality assurance purposes, as well as in supporting decision making. This information is made widely available within the institution, covering all information required for all phases of the student „life cycle” - admission, progression, recognition and certification – including all concerning regulations, the rights and responsibilities of students, actions to be taken for breaches of discipline, responsibilities of relevant officers and committees, and penalties that may be imposed. Student appeal procedure is specified in statute and specific regulations, published and made widely known within the institution. The regulations make clear the grounds on which academic appeals may be based, the criteria for decisions, and the remedies available. The appeals procedures guarantee impartial consideration by persons or committees independent of the parties involved. Appropriate national but lso university policies and procedures are in place to deal with academic misconduct, including plagiarism and other forms of cheating. The range of services provided and the resources devoted to students cover all requirements of the student population. Formal plans are developed for the provision and improvement of student services; the implementation and effectiveness of those plans is being monitored on a regular basis and is adjusted based on needs.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The effectiveness and relevance of student services is regularly monitored through processes that include satisfaction surveys. Services are modified in response to evaluation and feedback. This surveys which are in a form of questionaires are handed to students who give can give their opinions about the overall effectivnes and relevance of the university administration. Student Service Office established in the frame of QA@UPPZ offers academic counselling, career planning and employment advice as well as personal or psychological counselling services are made available with easy access for students from any part of the institution. Opportunities are provided through appropriate facilities and organizational arrangements for extracurricular activities for students. Arrangements are made to organize and encourage student participation in extracurricular activities.

Student administration and support services are fully in accordance with the standards foreseen in the manual of the KAA. The procedures are transparent and clearly defined for each process and administrative procedure which could face students during their studies at our university.

A. Strengths Experienced and qualified staff B. Weaknesses Lack of human resource capacities C. Opportunities D. Digitalisation E. Threats Limited number of administrative staff

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.10. Learning resources and facilities

Standard 10.1. University of Prizren offers a modern infrastructure and a conviniont learning environment for students on the first plae but also for teaching and administrative staff. Adequate financial resources are provided for acquisitions, cataloguing, equipment, and for services and system development. 10.2 -10.3 Two university libraries offer books, journals and other materials in Albanian, Turkish, Serbo-Croatian, English and German for programs and research organised at the institution. University also offers access to electronic reliable and efficient access to online databases, research and journal materials relevant to the institution’s programs is available for users. 10.4 University libraries are adequate facilities to host learning resources in a way that makes them readily accessible. Up to date computer equipment and software are provided to support electronic access to resources and reference material. 10.5-10.6 Library and associated facilities and services are available for extended hours beyond normal class time to ensure access when required by users. Librarians working in two of the university libraries are adequately trained and offer professional services as well as use reliable systems for recording loans and returns, with efficient follow up for overdue material. Effective security systems are used to prevent loss of materials. 10.7 The study environment is adequate, clean, attractive and well maintained physical environment of both buildings and grounds. Facilities fully meet Kosovo legislation on health and safety. All facilities and infrastructure at university campus is certified and technically accepted before use. 10.8 Quality assurance processes used include both feedback from principal users about the adequacy and quality of facilities, and mechanisms for considering and responding to their views. 10.9 -10.10 Appropriate provision for both facilities and learning resources is made for students and staff with physical disabilities or other special needs including acces to classrooms infrastructure such as lifts and easy to access infrastructure. Complete inventories are maintained of equipment owned or controlled by the institution including equipment assigned to individual staff. Space utilization is monitored and when appropriate facilities reallocated in response to changing requirements. Responsible for maintaining the equipment is IT office and a professional employee for the laboratories at the Faculty of Life Sciencs and Faculty of Education. 10.11Adequate computer equipment is available and accessible for teaching, staff and students throughout the institution. The adequacy of provision of computer equipment is regularly

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

evaluated through surveys or other means. All classes are equipped with modern IT equipment including audio systems and projectors. 10.12 Technical support is available for staff and students using information and communications technology. Training programs are provided to ensure effective use of computing equipment and appropriate software for assessments, teaching and administration.

University offers two university libraries within campus with optimal conditions for study and research. Two librarians are employed and offer services to students. The literature in the library is constantly updated and enriched with new titles. University also offers online database and has cooperation with the national library of Kosovo.

There are also many labs in all faculties and are open for use to students during their classes but also for their research activities. It is also important to be mentioned that libraries are also equipped with computers which are connected to internet and can be used for research.

The existing location of the University of Prizren is located within the city, in the areas where the former High School of Education (SHLP XHEVDET DODA), the geographic position of this location is relatively flat, with a lightweight configuration and has a surface area of 2.5 ha.

Prizren University campus provides the service of 10000 thousand young students and does not offer the possibility of expansion in the future. The University Campus has these faculties: • Faculty of Education • Economy Faculty • Law faculty • Faculty of Computer Science • Faculty of Life and Environmental Sciences.

The University of Prizren started the first steps in the existing building, and went further with the renovation of other facilities that were located within the UET yard. Initially renovated the former Ymer Prizreni High School building. Existing facilities built in the 1970s, having a distinctive architecture and strong construction. 1. The facility of the former Faculty of Education in Prizren with S + B + P + 1 floors and surface S = 5000m2 2. The facility of the former High School of Economics with the B + P + 2 floor and the surface S = 3500 m2. 3. Ex Works of Former Physical Education Hall with B + P floors with surface S = 800m2. 4. Facility of the convoy with etaction S + B + P + 2 with surface S = 5000m2 UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

These facilities have been partially renovated and adapted to the University Space with contemporary standards but without altering (damaged) the facility's construction by preserving the cultural and historical heritage of the buildings and especially from the outside of the buildings. The existing site has a surface of 2.5 ha this University can not expand with you at this location and the facilities have been refurbished.

A. Strengths Capacities Labs B. Weaknesses Lack of dormitory Lack of University cantina C. Opportunities Renovation and adaptation of the dormitory and university cantina Development of student public social spaces

D. Threats Budget for development and maintenance of labs

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2.11. Institutional cooperation

Standard 11.1. –The University of Prizren has drafted and adopted the General Development Strategy which covers the institutional cooperation and internationalization strategy that guides the institutional decisions and resource allocation in this area. 11.2 The University of Prizren has created and assigned the portfolio for institutional cooperation and internationalisation to a member of the upper management that is directly mandated and accountable for the initiatives and results in this area. 11.3 UPZ signed different agreements and memorandums of understanding with relevant national and international partners and organisations. The responsibilities of partners are clearly defined in formal agreements. 11.4-11.5 UPZ takes part as a partner, in international projects. A list of projects that have been runned at UPZ is listed below.UPZ organises national and international conferences, open lectures, debates, cultural events of international visibility. 11.6 UPZ is encouraging the international visibility of its staff and students by supporting their participation in different study mobility, forums, events, internships, summer schools, seminars, etc. Professors and administrative staff have been participating in teaching and workshops accros Europe and beyond. 11.7-11.10 Engagement in international cooperation and contributions to the community are included in promotion criteria and staff performance review. Vice-rector for International relationship, office for internatonal relationship as well as other mechanisms are established to support cooperation with international higher education institutions, networks and organisations. Assistance is given for teaching staff to develop collaborative arrangements with the international community. All staff are encouraged to participate in forums in which significant community issues are discussed and plans for community development are considered. Relationships are established with local industries and employers to assist program delivery, student’s internship and possible future employment opportunity for students. 11.11 Local employers and members of professions are one of the bases for study program development.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

International relationships for The UPZ are priority. We know the fact that our university can profit a lot from the developed universities and universities with tradition. Establishment of the Office and appointment of the coordinator for International Affairs is just one step of the internationalization of our university. The establishment of the office has been done in partnership with the TEMPUS project. In coming months UPZ will work on drafting the strategic plan for internationalization. It is our aim that during the period of time 2015-2018 to sign a contract of cooperation with tens of universities in different fields, like: exchange of students, research, workshops, organization of seminars and many more.

Projects that are currently running at UPZ TEMPUS projects that are being implemented at UPZ; a. QA@UPPZ – Quality Assurance capacity building b. EUREQA – Enforcment of quality assurance structure c. Master in Cultural Heritage and Tourism Management d. Integration of Students Union in EU students Union e. Financial System f. BESTSDI g. Establishing of Theory to practice centers – T2P

We established partnership with the following universities and institutions from the country, region and the world:

1. University of Bremen, Germany 2. University of Cologne, Germany 3. University of Hamm-Lippstadt, Germany 4. Sakaria University, Turkey 5. University of Prishtina "Hasan Prishtina" 6. Balikesirit University, Turkey 7. University of Nigde, Turkey 8. Bharathi University, India 9. University of Kocaeli, Turkey 10. …

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

A. Strengths Cooperation with universities across Europe and US B. Weaknesses Lack of human resources responsible for IR C. Opportunities Establishment of the office and staff for IR D. Threats Budget

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

3. RECENT EVOLUTION AND DEVELOPMENTS RECORDED SINCE THE PREVIOUS EVLUATION (if applicable)

Recommendation of the Expert The solution the provider has Team in previous External implemented in addressing the Other relevant comments Review Report recommendation  We believe that our mission and vision suits very well to  Recommendation: Like our capacities and needs. We 2012 the experts have worked on it with recommend again a international experts with specification of the participant from Universities mission statement and the of many EU universities. strategy of the Have taken UPZ University. There is still circumstances in, also a need to advance the consideration and came out research profile of the with the mission and vision whole university. presented in our self- evaluation report.

 Recommendation: The experts recommend that the organizational chart of the UoPz should be presented for the next  Organizational chart is time in a version, which already formatted in a can be read more easily. documents that can be read Furthermore the easily. organizational chart should be presented at the homepage of the university in English language, too.

 Recommendation (to the  Only professors that fulfil Ministry): The experts the criteria to get employed recommend that the full time can get a contract of contract period for part- three years. Others can only time staff should not be

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

less than two or three be engaged for a period of years after the first six months based on law. positive evaluation.

 Recommendation: The experts again strongly recommend that policy should offer more  In the upcoming year we will financial resources for the try to convince the ministry UoPz. Only with a higher with our projects to get budget UoPz can grow to higher budget. a University of international standard and reputation.

 Working group is already  Recommendation: The appointed for the new experts recommend again development plan 2016- that the development plan 2020. We belive that in the should be finished as beginning of the 2016 we quickly as possible. will have the draft.

 Recommendation: The Experts recommend again, that research should be integrated in the upcoming development plan. The  We already agreed that focus should be put on research will be part of the both, project-oriented and development plan. Already application oriented discussed form of support research. It could be for researchers, professors helpful, to establish or and students. use formal contacts with businesses in the region with the perspective of performing research on their behalf.

 Recommendation: The  University of Prizren

experts recommend, that regularly supplies its library UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

the books in the library with new books. Recently should be modernized more than 1000 new titles continuously. There still have been bought and are great lacks in German supplied within a TEMPUS literature (primary and project. Books are of all scientific literature), in fields based on lists that law and in IT-related professors asked for. books and journals.

 Academic staff that fulfilled  Recommendation: The criteria for retracement has Experts recommend that contracts permanent contracts with staff, contracts. Staff that doesn’t which should be renewed fulfill retracement criteria must contain at least three can only be engaged for a years, if a staff member short period of time. We has been evaluated after regularly open call for his first working period in retracement unfortunately a positive way not many fulfill the criteria foreseen by law.

 Recommendation: International contacts have been intensified in the last three years. Several foreign universities were visited. In the future more exchange programs with  Homage is already foreign universities translated. Please check the should be started. The following link: http://uni- experts - again - strongly prizren.com/en/Home? recommend, that the homepage of the UoPz must be translated into English language as soon as possible, because a Internet Presence is one important base of international visibility.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Recommendation: Weakness of the University from students’ side is administrative staff, who are not polite and they are not doing their job properly. Students are not sure with administrative  Upz employed students’ professional capability. service officers in all So some extra training for faculties. Students now have them by external much better treatment and consultancy or by they finish their needs much management should be faster. provide. Also staff from UoPz should work more on visibility of mobility opportunities for students (ex. Open debates, presentation of the programmers, visible information on the web site etc.).

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

4. PROGRAM EVALUATIONS

1.2. Program 1 – Business Administration, BA, re/accreditation

The name of the study program Business Administration

Qualification level by KCF (BA, MA, PhD, BA doctoral program, university degree, certificate or professional diploma) The academic degree and the title of diploma Bachelor of Science in Business Administration - BSc in full and short form The Field of the study according to Erasmus Subject 04 Aresa Codes (ESAC) Profile of the academic program Business Administration Minimum duration of the study 3 years (6 semesters) The Form of the study (regular, without Regular 250 + 50 part-time breaks from work, distance study, etc.) Number of ECTS 180 ECTS or 60 ECTS/Year Modules/Subjects (Short overview) 1. Business Mathematics 2. Financial Accounting I 3. Microeconomics 4. Entrepreneurship 5. Basics of Marketing 6. Business English I 7. Financial Accounting II 8. Macroeconomics 9. Statistics 10. International Business 11. Basics of Management 12. Business English II 13. Academic Writing 14. Corporate Finance 15. E-Marketing 16. Business Decisions Making 17. Business Information System 18. Organization of Enterprises 19. Business Communication

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

20. German Language 21. Human Resources Management 22. Market Research 23. Negotiating Skills-Leadership 24. Management of Change 25. Project Management 26. Ethics in Business 27. Turkish Language 28. Audit 29. Supply Chain Management 30. Financial Reporting 31. Business Hotel Management 32. Quality Management 33. Accounting Information System 34. Business English III 35. Management Accounting 36. Financial Analysis 37. Corporate Governance 38. Professional Practice 39. Thesis

Number of study places Regular 250 + 50 Part Time = 300 Leadership/ study program leader Prof. Ass. Dr. Behxhet Brajshori

Permanent academic staff Eleven (11) Professors: (2 Professor asoc., 9 Prof.ass) (scientific/artistic) and (4) Assistants (Number by category of staff) Study Fees 25 euros per semester

University of Prizren “Ukshin Hoti” (UPZ) has started work in 2010 after the decision taken by the Government of Kosovo to establish the university. The headquarter of the University is in Prizren, one of the oldest cities in Kosovo. UPZ is the second public university in Kosovo. In 2010, the number of students was close to 1700, and now, in 2018, the number of students is around 17,000 students. The University is accredited since 2010. Currently, the University offers studies in the Bachelor and Master cycle. The mission of this University is to provide quality education, research, and innovation in order to create leaders in the field of Technology, Economics, Law, Education, Philology, etc., who will adapt to the needs of a fast changing world.

The Strategic Goals are: UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Academic advancement of staff, research, and the offering of scholarships are among the priority services of the University;  The improvement of teaching methods, research and services in the University by retaining and hiring new staff;  Growing the teaching environment of the University with the purpose of attracting and retaining excellent students;  The development and establishment of the University of Prizren in a university that offers quality education and quality studies for students with the goal of becoming the most prestigious university in Kosovo and beyond.

The Faculty of Economics operates within the University of Prizren “Ukshin Hoti”. The Faculty of Economics of the University of Prizren “Ukshin Hoti” in Prizren offers two programs of Bachelor studies: The “Business Administration” program and “International Management” program and two programs of Master studies: The “Business Administration” program and “Accounting and Auditing” program. The development of these programs is closely related to the needs of the labor market and to the needs of business development, not only in the region of Prizren but also beyond. The number of students who graduate from the secondary school from this region have the opportunity to choose one of these programs for pursuing undergraduate studies and then also for master studies. Given the ongoing demand for registration in these programs, which have been constantly increasing, there is full justification for developing these programs at the Bachelor level of studies at the Faculty of Economics at the University of Prizren “Ukshin Hoti”. This University serves the region of Prizren and the country with recruiting, developing and educating students to be successful in the labor market in Kosovo and beyond. The University aims through the programs to provide students with the necessary skills and knowledge in order to be equal and prepared to apply their knowledge and skills in the real world.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1.2.1. Mission, objectives and administration

The study program Bachelor of Business Administration is a carefully designed interdisciplinary program for students who are interested in the field of business administration. The mission of the Business Administration program (AB) is to prepare students with practical managerial skills in the context of global enterprises by achieving sufficient professional skills and capacity for a productive leadership career in the economic system of free markets and private enterprises based on the spirit of competitive entrepreneurship. This study program also has the mission of providing quality education and advancing the students' practical knowledge and skills in business competition and business management, not only in the domestic market but also in the international market. Important for this study program is to increase the level of research in the business field and for students to develop creative, innovative and communicative thinking skills in solving business and decision- making problems based on the use of extensive analytical, research and practice based literature to create leaders in the field of Economy. Such a level of knowledge is guaranteed by the Curriculum of this program, which includes subjects from the field of Entrepreneurship development, then Modern Management of Business, Marketing, Macroeconomics, Microeconomics, Corporate Finance, Accounting, International Business etc., (see Curriculas of the programs). The study program Bachelor of “Business Administration” is a three year study program and includes 6 semesters with a total of 180 ECTS. This program enables students to achieve a good level of basic knowledge in the field of Business Administration, to recognize the complexity of local and international business organizations, the interrelated business-to- business interactions and local and international legislation on which they develop businesses and learn to manage difficulties faced in business administration. This study program will provide students with sufficient knowledge of contemporary business management in a competitive business environment. By studying this program, students will be able to fully master the core business courses principles including: Management Bases, Financial Accounting, Corporate Finance, Marketing Bases, Entrepreneurship, Macroeconomics, Microeconomics, Business Communication, Corporate Governance, Making Business decisions, etc. This program offers students practical experience and thus prepares them for immediate access to various positions, including managerial positions in different business sectors. This concept of professional practice will be implemented by practical programs conceived in cooperation with local and international business entities. We have now established a program for professional practice with Raffeisen Bank in Kosovo, and with the Kosovo Economic Bank, where our students pursue an internship lasting from one to three months. We also have a written agreement with the Kosovo Business Alliance through which we place all third-year students in businesses, financial institutions, municipal assemblies and public enterprises for the duration of 60 hours of professional practice. The Faculty of Economics has signed a cooperation agreement with the Chamber of Commerce and Industry of Edirnes - Turkey, where every year, third-year students (priority

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

will give to those who know the Turkish language) will be able to partake for their professional practice placement.

The objectives of this program are to:  Enable students to embrace theoretical and practical knowledge of business organizations;  Enable students to develop essential analytical skills to conduct research and encourage innovative ideas;  Enable students to be knowledgeable and skilled to manage different businesses;  Enable students to develop the accessibility and flexibility of access and the ability to initiate and respond positively and appropriately to changes;  Prepare students for a career in business or business related areas and to develop their skills to contribute to society;  To enhance students lifelong learning skills, communication skills and personal development;  Students should be able to approach the problem with problem solving skills that they may face in the business competition;  In the field of this program, students will benefit from social and intercultural experiences;  Prepare students to successfully manage changes in the corporation as well as to develop and practice the need to apply business ethics and social responsibility.

Also, study visits for students will be required, from which students will be able to closely monitor the flows of management, governance, finances, etc. in international and local corporations. Agreements have been signed with the Turkish Chamber of Commerce, as well as with Business Associations of the Western Countries and with the Kosovo Chamber of Commerce.

Upon completion of studies in the "Business Administration" program, students:  Will have a higher level of knowledge in both theoretical and practical terms;  Will have the necessary practical and theoretical skills developed to analyze and solve problems as well as to apply their knowledge in practice through various forms of communication and reporting;  Will be able to make decisions and manage businesses independently and responsibly;  Will be prepared to enter the internal and external labor market;  Will be able to operate in a competitive business environment.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

defines the criteria of undergraduate studies starting with the program definition, student enrollment and ending with graduation. The Faculty of Economics, part of which is this program, has satisfactory academic, administrative and financial resources to enable the full implementation of the program. Firstly, the Faculty of Economics has its own facility with 11 study halls. For the management of students' requests and dossier is the Secretary of the Faculty of Economics and the Services Officer of Bachelor students at the Faculty of Economics. The Dean of the Faculty of Economics and the Chief of the Business Administration Program are responsible for the process of teaching and other academic issues.

SWOT analysis for mission statement, objectives and administration:

Strengths:  The Business Administration program mission is in line with the UPZ mission;  Specific objectives are realistic and achievable, and are the result of consultations between members of this program;  The expected results of the program as a whole and of the subjects are in line with the levels of qualification in the NQF;  The progress of the program from registration to completion / graduation is clear and in accordance with the UPZ Statute and the regulations of the Faculty of Economics which are also published online;  The Faculty has sufficient academic, administrative and financial resources to enable the full implementation of the program;  The faculty has its own facility with 11 separate halls on 3 floors. The faculty is also equipped with elevators to meet the needs of people with special needs;  11 regular professors and 4 regular assistants are engaged in the teaching process;  The administration of the Faculty of Economics supports the program including the student's dossier and its progress until the end of studies;  The Faculty of Economics has largely implemented the Key Performance Indicators (TKP).

Weaknesses:  The technical support staff for maintenance of new equipment’s is scarce and not qualified for this purpose;  The Faculty of Economics is not yet equipped with a Computer Hall;  Technological Equipment’s like the Projectors are amortized.

Opportunities:  It is the only program of its kind in the country;  Alluring to students outside of Kosovo, especially those who are close to the borders of our country like students from Northern Albania;

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Opportunity to bring innovative ideas through the functionality of the Business Incubator;  Qualification that deals with this program allows the continuation of PhD level studies.

Threats:  High unemployment rate in the country;  The lack of opportunities to compete in the labor market outside of Kosovo;  The labor market in the country is not defined and structured.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1.2.2. Quality Management

The Quality Assurance Office at the institutional level organizes quality assurance, quality management and quality monitoring. Moreover, the quality assurance coordinators for each faculty are responsible for monitoring more closely the necessary procedures for quality assurance and management. In this regard, the commission of studies at the Faculty of Economics fulfills its mission, especially in the design of curricula and the control in their implementation. At the University level, regulations and procedures for quality assurance have been adopted, such as: The work Regulation of Committee’s quality assurance, the quality assurance guidelines, and the Strategy for quality assurance. These documents provide the necessary procedures and mechanisms for the quality of teaching and research to be equivalent to international standards for quality assurance in teaching, learning and research. In these documents it is foreseen to use quantitative and qualitative instruments for quality assurance, such as: Questionnaires, interviews, monitoring, evaluation scheme, self-evaluation reports, but also double assessment, and external consultancy.

SWOT analysis for quality management:

Strengths:  There are relevant bodies, human resources and adequate legal infrastructure to ensure the quality assurance process;  There is professional coordination of all relevant bodies and human resources, academic staff and students in the development of internal and external evaluation processes;  Compared to the earlier stages of the quality assurance process, there is now a greater experience both in terms of quality management, but also by staff and students, all of whom contribute to quality through delivering quality programs;  Modernization of methods in collecting the necessary information from staff, students, administrative services and so on.

Weaknesses:  Lack of funding for continuous quality assurance;  Lack of interest among students to engage in quality assurance procedures.

Opportunities:  A wholesome quality assurance system increases the opportunities for partaking in international projects;  Increases the employability of graduates in the labor market outside Kosovo; UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Involvement of students and stakeholders in the quality assurance process enhances students' awareness of studying in quality programs recognized nationally and internationally.

Threats:  Lack of a developed labor market.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1.2.3. Academic staff

In the "Business Administration" Program at the Faculty of Economics, an academic staff with relevant academic and professional qualifications provides lecturing services. The academic staff so far has been selected on the basis of open competition where job vacancies and employment conditions have been clearly described. So far, the Faculty of Economics has 2 Associate Professors, 9 Assistant Professors and 4 Assistants. In this program there are also 10 Adjunct Professors and 4 Regular Assistants. Besides, during this semester, as adjunct staff are hired 4 Professors with an academic call of Prof.Dr or Prof.Asoc, 3 Professors with the academic call Dr.Sc. and 2 with MSc degrees and 7 Assistants with MSc degrees. In this program, 53% of Professors are full-time and the rest of the Professors are hired as adjunct staff. Full-time professors also cover 62% of all lecturing hours. Adjunct professors cover the rest of the lectures. 4 regular assistants and 7 adjunct assistants cover exercises. Regular assistants cover 55% of exercise hours. More details on Professors and Assistants are given in the following table for the semester of the academic year 2018/2019:

Table 1: The list of academic staff for the winter semester of the academic year 2018/191

Nr. of teaching hours Regular professors and assistants Duration of Contract per staff member Academic Start End L E Total NR Name and Surname call Grade 1 Halil Kukaj Prof.Asoc Dr.Sc 20.04.2018 19.04.2022 6 2 8 2 Bekim Berisha Prof.Asoc Dr.Sc 20.04.2018 19.04.2022 10 0 10 3 Behxhet Brajshori Prof.Ass Dr.Sc 15.12.2015 14.12.2019 4 0 4 4 Drita Krasniqi Prof.Ass Dr.Sc 09.03.2016 08.03.2020 2 0 2 5 Florije Govori Prof.Ass Dr.Sc 15.12.2015 14.12.2019 6 0 6 6 Gani Gjini Prof.Ass Dr.Sc 15.12.2015 14.12.2019 4 0 4 7 Hamdi Hoti Prof.Ass Dr.Sc 01.10.2014 30.09.2019 3 0 3 8 Hysni Terziu Prof.Ass Dr.Sc 01.10.2014 30.09.2019 8 0 8 9 Nerimane Bajraktari Prof.Ass Dr.Sc 01.10.2014 30.09.2019 2 0 2 10 Shukri Maxhuni Prof.Ass Dr.Sc 20.04.2018 19.04.2022 6 0 6 11 Anera Alishani Ass MSc. 22.05.2017 21.05.2020 0 9 9 12 Festim Tafolli Ass MSc. 09.03.2016 08.03.2019 0 11 11 13 Leonora Sopaj Ass MSc. 17.05.2018 16.05.2021 0 7 7 15 Marigona Geci Ass MSc. 15.12.2015 13.12.2019 0 6 6 Total 51 35 86

1 The data presented in the table above are for the winter semester 2018/2019, as commitments are made according to the semester plan UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Nr. of teaching hours Part-Time Professors and Assistants Duration of Contract per staff member Academic Name and surname Grade Start End L E Total NR call 1 Isuf Lushi Prof. Asoc Dr.Sc. 01.10.2018 30.01.2019 4 0 4 2 Fevzi Berisha Prof. Dr. Dr.Sc. 01.10.2018 30.01.2019 2 0 2 3 Halit Shabani Prof. Dr. Dr.Sc. 01.10.2018 30.01.2019 4 0 4 4 Ylvije Kraja Prof. Ass. Dr.Sc. 01.10.2018 30.01.2019 4 0 4 5 Enis Kervan Ligjerues Dr.Sc. 01.10.2018 30.01.2019 1 2 3 6 Kushtrim Braha Ligjerues Dr.Sc. 01.10.2018 30.01.2019 4 0 4 7 Rifat Hoxha Ligjerues Dr.Sc. 01.10.2018 30.01.2019 4 0 4 8 Petrit Hasanaj Ligjerues Dr.Sc. 01.10.2018 30.01.2019 4 0 4 9 Amantina Pervizaj Ligjerues M.Sc. 01.10.2018 30.01.2019 2 0 2 10 Shpetim Zymberaj Ligjerues M.Sc. 01.10.2018 30.01.2019 2 4 6 11 Nol Krasniqi Ass M.Sc. 01.10.2018 30.01.2019 0 6 6 12 Rinor Kurtishi Ass M.Sc. 01.10.2018 30.01.2019 0 6 6 13 Kestrim Avdimetaj Ass M.Sc. 01.10.2018 30.01.2019 0 4 4 14 Albolena Morina Ass M.Sc. 01.10.2018 30.01.2019 0 2 2 15 Armend Mehmetaj Ass M.Sc. 01.10.2018 30.01.2019 0 4 4 16 Marigona Lahu Ass M.Sc. 01.10.2018 30.01.2019 0 4 4 17 Egzon Zariqi Ass M.Sc. 01.10.2018 30.01.2019 0 1 1 Gjithsej 31 33 64

In terms of full time Professors, a criterion has been taken into consideration that for every 60 ECTS credits in the Business Administration program there should be employed a full time Professor with a doctorate degree. Responsible for the Business Administration program, are: • Prof. Ass. Dr. Behxhet Brajshori; • Prof. Ass. Dr. Gani Gjini; • Prof. Ass. Dr. Nerimane Bajraktari.

On the other hand, the infrastructure of the Faculty of Economics is such that it has enabled each academic staff to have an office equipped with computers and other equipment to carry out their duties and to prepare projects or scientific papers. These offices serve the academic staff to conduct consultations with students as well. Each Professor has announced the schedule UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

for student consultations. Professors are also available to make other constituencies for the benefit of the community and society. For assessing the performance of the academic staff, self-assessments are undertaken and assessments undertaken by students. At the end of each semester, students have the opportunity to express their satisfaction or remarks by completing the forms of assessment made for each Professor and Assistant.

SWOT analysis for academic staff:

Strengths:  Adequate number of qualified staff. 53% of the academic staff (Professors) are full time staff and have a doctorate degree Dr.Sc. and cover 68% of lecturing hours at the Business Administration Program;  Provides training on teaching methodologies for new academic staff;  Participation of academic staff in projects, scientific conferences and trainings with international universities that impact their professional development.

Weaknesses:  The institution in word does not provide training programs for new or current staff on developing their teaching skills;  Lack of application of online courses and online learning;  Not hiring adjunct academic staff for a whole academic year but only for a semester;  Lack of literature improvement according to contemporary developments;  Insufficient knowledge of the English language by a considerable number of the academic staff.

Opportunities:  Opportunities for developing the new academic staff by partaking in PhD programs at prestigious universities abroad;  Exchange of staff and students through ERASMUS programs.

Threats:  Increased demand for qualified staff in the Higher Education sector in the country;  Little support from MEST for staff development.

1.2.4. Content of the educational process

Semester 1

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Hours/ Professor Nr. C/E Module/Subject Weeks ECTS L E 1 C Business Mathematics 2 3 6 Fevzi Berisha 2 C Financial Accounting – I 2 3 6 Bekim Berisha 3 C Microeconomics 2 2 5 Florije Govori 4 C Entrepreneurship 2 2 5 Behxhet Brajshori 5 C Basics of Marketing 2 2 4 Hysni Terziu 6 C Business English – I 2 2 4 Kadri Krasniqi Σ 30

Semester 2 Hours/ Professor Nr. C/E Module/Subject Weeks ECTS L E 1 C Financial Accounting – II 2 3 6 Bekim Berisha 2 C Macroeconomics 2 2 5 Gani Gjini 3 C Statistics 2 3 5 Artan Nimani 4 C International Business 2 2 5 Halil Kukaj 5 C Basics of Management 2 2 5 Behxhet Brajshori 6.1 2 2 Jusuf Mustafaj E Business English - II 4 . 6.2 2 2 Flamur Shala E Academic Writing 4 . Σ 30

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Semestr 3 Hours/ Professor Nr. C/E Module/Subject Weeks ECTS L E 1 C Corporate Finance 3 2 6 Halil Kukaj 2 C E- Marketing 2 2 5 Hysni Terziu 3 C Business Decision Making 2 2 5 Ylvije Kraja 4 C Business Informatics 2 2 5 Naim Baftiu 5 C Organization of Enterprise 2 2 5 Hamdi Hoti 6.1. E Business Communication 2 2 4 Kushtrim Braha 6.2. E German Language 2 2 4 Sadete Pllana Σ 30

Semestr 4 Hours/ Professor Nr. C/E Module/Subject Weeks ECTS L E 1 C Human Resources Management 2 2 6 Hamdi Hoti 2 C Market Research 2 2 5 Rifat Hoxha 3 C Negotiating Skills - Leadership 2 2 5 Drita Krasniqi 4 C Management of Changes 2 2 5 Hamdi Hoti 5 C Project Management 2 2 5 Nerimane Bajraktari 6.1 Ethics in Business Kadri Kryeziu E 2 2 4 . 6.2 Turkish Language Enis Kervan E 2 2 4 . Σ 30

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Semester 5 Hours/Weeks Professor Nr. C/E Module/Subject ECTS L E 1 C Audit 3 2 6 Bekim Berisha 2 C Supply Chain Management 2 2 5 Mentor Gashi 3 C Financial Reporting 2 2 5 Rifat Hoxha 4 C Business Hotel Management 2 2 5 Petrit Hasanaj 5 C Quality Management 2 2 5 Kushtrim Braha 6.1. E Accounting Information System 2 2 4 Elez Osmani 6.2. E Business English – III 2 2 4 Amantina Pervizaj Σ 30

Semester 6 Hours/Weeks Professor Nr. C/E Module/Subject ECTS L E 1 C Management Accounting 2 2 6 Bekim Berisha 2 C Financial Analysis 2 2 5 Florije Govori 3 C Corporate Governance 2 2 5 Hamdi Hoti 4 C Internship/Professional Practice 1 0 4 Drita Krasniqi 5 E Paper Thesis 10 6 E Σ 30

* Explanation: This program proposal has undergone changes from the existing program to the following: The "Accounting" and "Agrobusiness" profile that were developed in the third year of studies are now not included in this proposal of the "Business Administration" program because the Agrobusiness profile has been implemented in the framework of the Faculty of Life and Environmental Sciences within the University of Prizren “Ukshin Hoti”, while the subjects from the Accounting and Auditing profile are largely included in this program proposal for reaccreditation.

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Description of Modules/Subjects

Module / Subject

BUSINESS MATHEMATICS Short content

At the end of this course students will be able to use and to understand Mathematical notions with the aim to use this knowledge as an aide in other subjects which use mathematical apparatus. In more details, students will know the concept of matrix and their determinants, to know the properties of determinants which are used in solving of the system of equations. Solve systems of equations in a different manner. To create sequences given their general formula and how to apply arithmetic and geometric sequences in solving various problems. To graphs of elementary functions. To apply the limit of the function in order to determine the continuity of the function. The Elements of Financial Mathematics; Measuring simple interest; Computation of compound interest; Deposits and rent; Loans; Amortization Plan. Expected learning goals and outcomes

The purpose of Business Mathematics is to enable students to achieve knowledge from math needed for applying to science of the economy. The student will be able to use and understand the notions of high mathematics so that that knowledge can help them as a support device in the subjects in which the mathematical apparatus is necessary.

Forms of teaching and learning lessons Interactive lectures, exercises, discussions, assignments, etc.

Assessment methods and passing criteria: Students' assessment will be based on their attendance and engagement, written assignments, successes in the intermediate tests as well as in the final exam. The eligibility criteria are based on the decision of the faculty council presented in the SER.

Means of concretization /IT White Board, marker and IT equipment.

The relationship between theoretical and practical part of the study The relationship is 2:3

Literature: 1. Ajet Ahmeti (2012), “Matematika për ekonomistë”, Prishtinë 2012

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

FINANCIAL ACCOUNTING - I Content

The course is designed to address the importance of accounting information for decision makers, enabling students to use double entry bookkeeping to register financial transactions; General Accepted Accounting Principles; Financial statements and their components; The process of recognizing revenues and expenditures; The accrual basis of accounting; Prepayments and deferred income, and other issues related to financial accounting. Aim and the expected outcomes of the student

This course is oriented to the needs of students who have the main field accounting. The course provides students with basic accounting knowledge for service, trading and manufacturing companies. The aim is that the students to develop skills to be able to record general accounting transactions, understand and interpret the underlying financial statements and use accounting information to help make better business decisions. Forms of teaching and acquisition: Lecturers, exercises, interactive approach, consultations, seminar paper work etc. Evaluation methods and criteria of passing

Student evaluation will be based on attendance and commitment to their written work, success in Colloquia and final exam. Retention criteria are based on the decision of the faculty council presented above in the SER. Concretization tools / IT Table, marker and IT equipment. The ratio between the theoretical and practical study The report is 2:3 Literature: 1. Asllanaj, Rr., Kontabiliteti financiar, 2010, ISBN 978-9951-00-117-5 2. Monger, R., Financial Accounting, A global Approach, 2010. 1th Edition, ISBN 9780470518403 3. Authorized lectures prepared by Prof. Ass. Dr. Bekim Berisha.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

MICROECONOMICS Short content

This is a subject that relates the behavior of economic agents in society and making decisions in the conditions of insufficient economic resources. It includes: market analysis through supply and demand curves, consumer behavior, rational choice and customer preferences, and price theory at firm and market level, principles of cost-benefit analysis in decision- making. Objectives and expected results of the lesson

The purpose of this course is to teach students the basic concepts of microeconomics, the theory of market structure and price formation, the theory of consumer behavior and rational choice, profits and costs, the effect of a tax on purchasing and selling decisions on goods and services. The course enables students to develop economic intuition and skills in using technical tools for detailed analysis of real problems. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipment The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature: 1. Ahmet Mançellari, Sulo Haderi, Dhori Kule,Stefan Qirici: Hyrje ne ekonomi, Pegi, Tiranë, 2007 2. Hal R.Varian: “Mikroekonomia”, Onufri, Tiranё, 2000 3. Robert H. Frank: Microeconomics and Behaviour, McGraw-Hill, Inc 2014

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Modul/ Subject

ENTREPRENEURSHIP Short Description

The ccourse aims to conceptually present the complexity of development and growth of a new business, including the assessmeent of the advantages or strengths and weaknesses, opportunities and threats that surround the business environment. The course provides basic knowledge on theoritical and practical issues in the field of entrepreneurship and small enterprises, testing ideas, innovation, assessing opportunities, buyers, business plans, market, E—market and lounching joint investments. Aim and learning Outcomes:

Students will develop their skills needed for a successful entrepreneur. They will analyze the specific aspects they will face while developing entrepreneurship and acquire the necessary skills in efficient resourrce management. The metodology for the realization of course topics: Lectures, interactive discussions, seminars, papers ,ect. Evaluation methods and criteria:

Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Conditions for realization of lecture topics Basic literature, the usage of TL equipments. Teoretical and practical share: The ratio is 2:2 Literature: 1. Dr. Emeric Solomossy, Dr Safet Merovci, “ Entrepreneurship”, University of Prishtina, Faculty of Economics, 2008, Prishtina. 2. Dr.Djuro Horvat, Zeljko Tinter, “ Entrepreneurship, University Koleg” Victoria” ,2008 ,Prishtina 3. DANDA,MEST”Entrepreneurship”, 2011, Prishtina.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/Subject

BASICS OF MARKETING Short content

The course content is expected to affect the level of knowledge, skills and attitudes of students: Marketing Concepts and Definitions, Marketing Study Objectives, Principles and Other Marketing Principles. The process, activities, tasks and marketing actions. Plan marketing research and application of research results. Macro-environmental impact and factors affecting consumer behavior, mix marketing tools. Etc. Objectives and expected results of the lesson

The purpose of the course program is to gain the knowledge and skills for the management and economic development, the treatment and the object of the marketing study in general. The purpose of the course Essentials of Marketing is to prevail the methodology for preparing entrepreneurial programs in economics as well as management skills for marketing leadership in general. The results of this course are for students to gain some knowledge of marketing and to get acquainted with the theoretical and practical formatting of forms, different methods of applying marketing plans and implementing projects that derive from their direct business in marketing area, gain knowledge of the practical implementation of all models and the development of relevant strategies. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Literature:

1. Prof. Bardhyl Ceku, As.prof.dr. Ilia Kristo, Dr.Arjan Abazi and Dr. Artan Duka; Introduction to Marketing 1998 Tirana. Prof. Ali Jakupi "Marketing Basics", Prishtina, 2000. University of Prishtina Faculty of Economics. 2. Prof. Bardhyl Ceku, and Prof.Dr.Nail Reshidi "Marketing" University of Prishtina, 2006 Economic Faculty. 3. Philip Kotler and Keven Keler: Μaarketig Μanagment, 2012 Prof.Dr. Nexhmi Rexha, "Marketing" Prishtina 1982 University of Prishtina Faculty of Economics. 4. Prof.Ass.Dr. Liliana Elmazi "Marketing Strategy" Tirana 2002 University of Tirana.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BUSINESS ENGLISH I Short content

The 'Market leader' method is a business course in English aimed to business people and especially business/economic students. It contains 12 units based on topics of great interest to students involved in international business. The course reflects the latest trends in the business world and will help students develop basic communication skills in business, such as presentations, participation in meetings, conversations, phone calls, and the use of English in various social circumstances. It will also help students to develop listening skills such as; listening to information and receiving notes. Above all, this course will capture the communicative skills of students you need to be successful in business and at the same time increase their knowledge of the business world. Students who study this course will have greater fluency and confidence in the use of business language and will increase their career prospects. Objectives and expected results of the lesson

The main objective of this course is to familiarize students with general language skills that will help them communicate more effectively in a variety of formal and informal circumstances / situations. Upon successful completion of this course, students must be able to:  Expand professional vocabulary.  Communicate with greater confidence.  Speak more accurately and fluently.  Improve written English through various exercises, and  Become through social networks with greater confidence and also to work successfully in multi-cultural environments. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Literature: 1. David Cotton, David Falvey, Simon Kent. (2007). Market Leader-Business English, Student’s Book. Longman: England (obligative) Pre-Intermediate 2. John Rogers. (2007). Market Leader-Business English, Practice File. Longman: England (obligative) Pre-Intermediate 3. Dictionary: Pauli Qesku. Fjalori Anglisht – Shqip 4. Dictionary: Oxford Advanced Learner’s Dictionary

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/Subject FINANCIAL ACCOUNTING- II Content

The course is designed to address the importance of accounting information for decision makers, to enable students to apply the general accounting principles; compilation of financial statements; depreciation of assets; inventories; cash flow statement; The framework of audit concepts; financial analysis, and other issues related to financial accounting. Aim and the expected outcomes of the student

This course is the second part of the course financial accounting. This subject discusses the theory and practice of compiling financial statements for external needs and external users. Namely, this course focuses on how financial statements reflect the company's economic events. We will be discussed Kosovo accounting standards for these events, their alternatives and their limitations. The purpose of this course is for students to gain considerable knowledge and to be able to compile the financial statements of businesses. Forms of teaching and acquisition Lecturers,exercises,interactive approach, consultations, seminar paper work etc. Evaluation methods and criteria of passing Student evaluation will be based on attendance and commitment to their written work, success in Colloquia and final exam. Retention criteria are based on the decision of the faculty council presented above in the SER. Concretization tools / IT Table, markers and IT equipements. The ratio between the theoretical and practical study The report is 2:3 Literature: 1. Asllanaj, Rr., Kontabiliteti financiar, 2010, ISBN 978-9951-00-117-5 2. Monger, R., Financial Accounting, A global Approach, 2010. 1th Edition, ISBN 9780470518403 3. Authorized lectures prepared by Prof. Ass. Dr. Bekim Berisha.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

MACROECONOMICS Short content

This course examines exactly the economic side of social life, the behavior of economic agents in society and the economic conditions of their interaction. Its complexity corresponds to the complexity of social sciences, the behavior of individuals to social groups. So what is the burden that accompanies various forms of taxation? What are the effects of free trade with other countries? What is the best way to protect the environment? How does budget deficit affect the economy? Objectives and expected results of the lesson

The main purpose of this course is to students gain knowledge on problems economic mainstream of theories macroeconomics. In this context will put emphasis on economic and political behaviors that affect investment and consumption trade balance and payer determinants in changing wages and price policies monetary and fiscal money supply the state budget interest rates and national debt. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio between theoretical and practical part is 2:2 Literature: 1. N. Gregory Mankië dhe Mark P.Taylor Ekonomiksi Makroekonomia UET Press, 2012 Tirane. 2. Rudiger Dormbush, Stanley Fischer . Makroekonomia, Botimi ndërkombëtar . 3. Ahmet Mançellari, Sulo Hadë ri, Dhori Kule Stefan Qiriçi. Hyrje në ekonomi “ Pegi” Tiranë . 4. Ligjeratat dhe materialet tjera .

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

STATISTICS Short content

Statistics is the science of information that lets you discover patterns behind the data. Statistics as a science of data learning plays a vital role in every area of human activity, especially in economics. In economic research, statistics helps us to use different statistical techniques and methods for data collection, grouping and analyzing data, testing hypotheses and others. The relationship between demand and supply is a statistical study, imports and exports, inflation rate, income per capita are problems that require good knowledge of statistics. Trend and regression analysis also help to evaluate the current situation and make predictions, so the knowledge gained from this subject is important for both students and researchers, businessmen, governors, and so on. Expected learning goals and outcomes:

The purpose of the of Statistics is to enable students to gain the necessary knowledge on the role and importance of general and in particular economic statistics regarding the fundamental principles, methods and models of statistics and how to apply them during lectures and exercises in economic analysis. Forms of teaching and learning lessons

Interactive lectures, exercises, discussions, assignments, etc. Assessment methods and passing criteria:

Students' assessment will be based on their attendance and engagement, written assignments, successes in the intermediate tests as well as in the final exam. The eligibility criteria are based on the decision of the faculty council presented in the SER. Means of concretization / IT

White Board, marker and IT equipment The relationship between theoretical and practical part of the study

The ratio between theoretical and practical part is 2:3 Literature:

1. Rahmije Mustafa - Topxhiu: HYRJE NË STATISTIKË, Prishtina, 2016

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

INTERNATIONAL BUSINESS Short content

The whole material addressed in this module is divided into four parts. The first part handles issues relating to the meaning of some terms that relate to this field and the theories and politics of international business. The second part handles issues that are related to the rules and conditions under which business can be developed internationally, which determine national institutions and international economic institutions. In the third section, various types of international business operations and other actions needed to realize them (customs procedures) are treated. In the fourth section, financial materials regarding international trade, such as international trade financing, payment terms, warranties and payment instruments are handled. Objectives and expected results of the lesson The course "International Business" aims to provide students with theoretical and practical knowledge regarding the conditions under which develop international business activities as well as methods and procedures of international business development activities. After completing the course, students: - Will understand right contents of different notions in the field of international business, - Will have knowledge of the conditions under which develop international business activities, - Will have knowledge of the different types of international business operations, - Will be able and skilled to perform different operations to international business, - Will be able to foresee the risks which they are exposed in the implementation of business operations and implement adequate protective measures, - Will be competent in running operations International business to business entities. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2: 2

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Literature: 1. Halil Kukaj, Biznesi Ndërkombëtar, Universiteti “Ukshin Hoti” Prizren, Prizren, 2017. 2. Ilia Kristo, Biznesi Ndërkombëtar, PEGI, Tiranë, 2007 3. Hill, Charlls W.: “ International Business”, McGraw-Hill, New York, 2007. 4. Daniels D. John, Radebaugh H. Lee and Daniel P. Sullivan: International Business – Environments and Operations, Pearson, Prentice Hall, New Jersey, 2004.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Modul/ Subject

BASICS OF MANAGEMENT Short Description

The course aims to at elaborating the integrative management function and tools needed to implement managerial policies (knowledge, analysis and interpretation). Students will also gain knowledge on management intentions, knowledge on the methods and mechanism of implementation of the management goals as well as the opportunities for their application. Since managers will be the main problem solving provider, this course will be in the function of student knowledge to be able to become a successful manager in certain management areas. Aim and learning Outcomes

By the end of this course, students will gain knowledge from this area which they will apply in the exercise of their activity regarding the conduct of managerial activities in companies with extensive business scope and requiring contemporary management, efficient and decision –making. Which bring positive business results in competitive business environments. The methodology for the realization of course topics: Lectures, interactive discussions, seminars, papers ,ect. Evaluation methods and criteria:

Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Conditions for realization of lecture topics Basic literature, the usage of TL equipment. Theoretical and practical share: The ratio is 2:2 Literature: 1. Prof.Dr.Berim Ramosaj, Management-The Management Basis, University of Prishtina, 2010. 2. Robins/Decenzo,” Management Basis”, basic concepts and applications, 2011. 3. Prof Dr.Vasilika Kume” Marrja e vendimeve menaxherike/”Making managerial decisions” , Tirana,2008.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BUSINESS ENGLISH II Short content

The purpose of this course is to help students acquire the necessary knowledge of English in order to acquire and actively use the basic theoretical and practical knowledge of the elementary level of knowledge of English. To develop elementary student communication skills for understanding and interpreting in general, through dialogue, mutual communication and through open debate, especially for the elementary level of English language recognition. Objectives and expected results of the lesson

Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature: 1. David Cotton, David Falvey, Simon Kent.(2012). Market Leader-Business English, Student’s Book. Longman: England (obligative) 2. David Cotton, David Falvey, Simon Kent.(2012). Market Leader-Business English, Workbook Book. Longman: England (obligative) 3. Mini – Dictionary, A modern English Dictionary, Fjalori : Anglisht – Shqip – Anglisht 4. Dictionary: Oxford Advanced Learner’s Dictionary

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/ Subject

ACADEMIC WRITING Short description

Academic writing is one of the subjects that is closely related to other subjects of linguistics and it teaches text-writing techniques: topic selection, research methods, the general plan for thesis writing, text writing, and review as a necessary technique. It is about writing a text containing sentences and paragraphs with coherence between these parts, relating to the organization of the text. Aims and expected results

The aim of the course is: -To raise the level of language use and written communication -To develop the communication skills and transmit knowledge -To develop the ability of judging, comparing, analyzing, synthesizing, etc Students should: -Apply and differentiate writing techniques like: -Analysis/ Topic selection; Research/ Collecting material; Curriculum; Information grouping and categorization; Text review/ editing. -To have profound, complete, and accurate knowledge about the subject which will allow them to speak and write appropriately.

Teaching and learning methods: Interactive lectures, discussions, semiranrs, etc. Assessment methods and evaluation criteria Students’ assessment will be based on their attendance and engagement, written assignments, performance in class, and final exam. The eligibility criteria are based on the decision of faculty council presented in SER. Means /IT Table, marker, and IT equipment The relationship between theoretical and practical knowledge The report between theoretical and practical part is 2:2 Literature: 1. A basic and two aditional titles, not older than 10 years

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

CORPORATE FINCANCE Short content The course "Corporate Finance" deals with different matters such as: - The functions of the manager who manages the corporate finances and the areas of decision-making, - Financial analysis, - Capital budgeting, - The cost of structure of capital, - The operative and financial leverage, - Dividend policy and the Working capital management. Objectives and expected results of the lesson: The subject "Corporate Financial Management" aims to provide students to be familiar with the concepts, roles, tasks and decision-making areas of corporate finance executives. After completing the course, the student will be able: - To get knowledge of the legal forms of organization of enterprises and the forms of corporate organization, - To know how to calculate the change of the value of money in time, - To know how to analyze and determine the financial situation in which the corporation is, - To have the ability and skills to evaluate investment projects and make appropriate investment decisions, - To choose the financial resources which can fund the corporation, - To make appropriate decisions regarding the distribution of net profit: for dividends and reinvestment, - To determine the average cost of capital, - To know how to better manage corporate net working capital etc.

Teaching and learning forms/methods Interactive lectures, exercises, discussions, seminar papers, etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Table, marker and IT equipment The ratio between the theoretical and practical part of the study The ratio is 3:2

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Literature: 1. Gazmend Luboteni, Financat e Korporatave, FE, Prishtinë, 2014. 2. Isa Mustafa, Menaxhmenti financiar, RIINVEST, Prishtinë, 2007. Additional Literature: 3. Brealey, Richard, Myers, Markus, “Fundamentals of Corporate Finance”, McGraw-Hill, Boston, 2004. 4. Ross, Westerfield, Jordan, “Fundamentals of Corporate Finance”, McGraw-Hill, Boston, 2003.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/Subject

E- MARKETING Short content

Course content is expected to affect the level of knowledge, skills and attitudes of students: Concepts and Definitions of E-Marketing (Electronic Marketing). E-marketing Study Objectives, Defining Internet Marketing. The need for internet marketing. Marketing on the Internet as a vital part of the integrated marketing strategy. Website, a platform for online marketing in the business-consumer sector. Creating relationships with consumers. Internet customer experience and the importance of creating a web. Web site marketing service and Web impact on consumer behavior, etc. Objectives and expected results of the lesson

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Literature: Standing, C. (2002). Methodologies for Developing Web Applications Information and Software Technology StrategjiaNdërsektorialepërShoqërinë e Informacionit Susan Sweeney, CA,CSP, HoF,101 Ways to Promote your website Sharma dheSheth, ”Electronic Services Quality” 2004 Shneiderman, 1998 Electronic services quality Teo and Pian, Internet Marketing, 2003 Tourism Concern ( 2003), Annual Reports and accounts Wolfinbarger&Gilly, 2003 Electronic service quality

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/Subject

BUSINESS DECISION MAKING Short content

In the first part of the subject will be given a general overview of decision making. In the second part will be introduced the two main forms of decision making. In the third part will be given the main concepts about the efective decion making. In the fourth part will be the techniques and criterias about decision making. During the classes we will have even different case study to share with students. Objectives and expected results of the lesson

The purpose of the Business Decision Making is to deepen the student's knowledge in the process of making decisions. It also aims to provide important concepts on the decision- making process. Offering an effective decision-making process. Show how organizations develop and create patterns for making business decisions. Teaching methods and styles of making decision. To deepen the knowledge on the decision-making process of managers of different level. This course will improve, increase and theoretical and practical knowledge in business decision making. It will help students, in making decisions, in pursuing those alternatives that will provide satisfactory results. It will help students to understand the importance of the process of making managerial decisions. Enabling students to increase the quality of their decisions. This knowledge increases employment opportunities as independent or employed managers. Provide the necessary basis for continuing master's studies. Methodology of teaching

Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Method of assessment Intermediate test, seminars, case study, participation in active way in the seminar, and also final exam Blackboard, marker and presentation with power points Ratio lecture/seminars is 2:2 Literature: 1. Prof. Dr. Vasilika Kume, “Marrja e vendimeve menaxheriale”, Tiranë, 2002 2. Prof. Dr. Justina Pula Shiroka, “Menaxhmenti dhe Vendosja” Prishtinë, 2006

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BUSNIESS INFORMATION SYSTEM Short content The business information technology system facilitates us in some of the high-level business applications that are: - Administration system in final business accounts, invoices, warehouses, etc. - ticket reservations in the aviation system - banking and other insurance systems Modern business-based technologies have increased not only in the use of authorized means of collecting, transmitting and processing information, but also in profitable business profits as well as facilitating the exchange of data and the computer. Objectives and expected results of the lesson Lectures and exercises will be held in one semester and that is 2 hours of lectures and 2 hours of exercises (the number of hours is preferred to increase). This course is evaluated with 6 credits. Lectures will be held in groups of 30 to 40 students, and the exercises will be made in groups of 25 to 30 students. During the lectures students are activated with additional comments, questions and explanations. A maximum of 60 hours of formal contact time (lectures and labs) is needed. Likewise, project tasks will be performed according to the instructions of the professor and the assistant who will strengthen the student's practical and independent future work in studies or work. Consultations with the student will also be held according to the agreement. Students have the right to communicate via email with the professor and the assistant.

Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature: 1. Edmond Beqiri, Resurset e internetit me biznes elektronik, Prishtinë 2010, 2. Bashkim Ruseti, Kozeta Sevrani “Sisteme të Informacionit të Menaxhimit”,2008 3. Ken Laudon, Jane Laudon “Management Information Systems”, 2009, 4. Zlejko Panian, “Poslovna Informatika” Zagreb,2005

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

ORGANIZATION OF ENTERPRISES Short content

The course aim to provide the main categories of analysis and design of the organizational structure of the company in order to develop an ability to analyze organizational contexts and determine operational needs and methods. Key methods for effective staff management and introduction of technological innovation in organizational processes will be discussed. Particular emphasis will be given to methods for promoting organizational change in public and private organizations. Objectives and expected results of the lesson The course aims to develop topics such as: selecting the most appropriate organizational structure, the accurate dimensions of resources within the structure, process management, standardization of physical flows and information, rules for resource co-ordination, load management and job constraints, performance monitoring (measurement, stimulation, and feedback), communication and reporting systems, continuous improvement processes.

Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2:2 Literature: 1. Cocozza A. (2014),Organizzazione. Culture, modelli, governance, Franco Angeli, Milano (tranne cap. 4 per 12CFU e capp. 4, 5 e 6 per 6CFU); 2. Dafano F. (2014), Individuo e organizzazione: suggestioni e chiavi d’interpretazione, Aracne editrice, Roma; 3. Dafano F. a cura di Petardi F. (2010-2014) - Lezioni di organizzazione aziendale - Dispensa di supporto alle lezioni (vedi Materiali didattici sulla bacheca on line).

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BUSINESS COMMUNICATION Short content

This subject provides practical lessons related to the tools and knowledge required for traditional advertising. It focuses on the essential process of developing an advertising campaign: - The model of brand development and positioning and the development of their identity. - Creating and evaluating marketing concepts. - Advertising planning and media issues. - Advertising control. - Managerial agencies. Objectives and expected results of the lesson

After completing this course, students should: - Understand how effective advertising is built and why we are confronted with adverts. - Identify the appropriate strategic, creative and executive advertising tools. Demonstrate the knowledge necessary for correct communication with customers and other business, institutional and public subordinates. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2:2 Literature: 1. Joseph R. Dominick. Dinamika e komunikimit masiv. Media në periudhën digjitale. 2010. UET, Tiranë 2. Michael Bregendahl, Jan Madsen, Morten Haase. 2006. Market Communication. Systime. Danimarkë. 3. Wells, Burnett dhe Moriarty. Advertising:Principles and Practices.6th Edition Pearson Education International. New Jersey.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

GERMAN LANGUAGE I Short content

This course is a training course designed for students of the first year of the Faculty of Economics. The course begins with the alphabet, vowels, diphthongs and the consonants of the German language, and the rules of pronunciation and spelling of the learned words. The rules of the definite and indefinite articles: der/ein, die/eine, das/einof the nouns of the German language will be explained, as well as the plural endings of nouns. The rules of the conjugation of regular and irregular verbs, separable verbs, and modal verbs in the present tense (Präsens), in the past tense (Präteritum), and in the perfect tense (Perfekt–with the verbs: haben and seinwill be taught. Adjectives, temporal prepositions, and the word formation from two or more nouns (Composition) will also be treated. Objectives and expected results of the leson

 Realization of conversational language;  Enrichment of the vocabulary of everyday life and economic terms;  Using regular, irregular verbs, and modal verbs in speech and writing;  The correct use of definite and indefinite articles in Nominative and Accusative;  Writing short paragraphs;  Acquiring translation skills for the text (short sentences and texts).

Teaching and learning forms/methods

Interactive lectures, exercises, discussions,group work, etc.Contemporary methodology is applied in the teaching process. Various forms of modified lecture, independent work of students according to contemporary forms of cooperation (individual reflection orally and in writing, work in pairs, small group work, attentive reading and written assignment).

Assessment methods and criteria of passing:

Course book, workbook, additional material, computer, projector, loudspeaker, whiteboard, marker

The ratio between the theoretical and practical part of the study: The ratio is: 2:2

Basic literature:

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1. Menschen A 1.1, Deutsch als Fremdsprache, Kurs- und Arbeitsbuch, Hueber Verlag, Ismaning 2012. 2. Duden 4 (Grammatik des Deutschen), Duden 2005. 3. Helbig/Buscha: Deutsche Grammatik: Ein Handbuch für den Ausländerunterricht, Langenscheidt 2008. 4. Dreyer/Schmitt: Lehr- und Übungsbuch der deutschen Grammatik. Max Hueber Verlag. München 2010. 5. http://deutschtraining.org/course/deutschkurs-a1-online/

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

HUMAN RESOURCES MANAGEMENT Short Content

Subject has to purpose to offer advance knowledge, to be able students for specific use of theory concept and methods from human resources management. Objectives and expected results of the lesson

Aims and excepted learning result (knowledge, skills and competencies)

Understanding that Human Resources Managing is process for ensuring of right people and on the right time. Students will understand basic elements of Human Resources Managing Forms of teaching and learning

In two hours and one hour exercises per week it will elaborated learning material, and it will organize group discusion.It will present paper seminary, that will present and discuss together with students. Students encouraged following managing aspects and institution organizing, public and private companies and they take topics for discussion. Estimated methods and passing criteria

Hall equipped with computer/ Laptopand projector for presentation of materials,Table, marker. Report between theoric and practic part is 2:2 The ratio between the theoretical and practical part of the study: The ratio is: 2:2

Literature 6. Manaxhimi i Burimeve Njerëzore, Dr. Shyqri LLACI,Dr. Zana KOLI, Tiranё 7. Paul Banfield-Rebecca Kay :Hyrje në Menaxhimin e Burimeve Njerezore, Përkthyer nga: Jonida Bregu, Botimi UET Press 2011 Tiranë; 8. Menaxhimi i Resurseve Humane, Enver KUTLLOVCI, Prishtinë, 2004 UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

MARKET RESEARCH Short content

This course offers basic knowledge about scientific research and especially for marketing research. The topics that are discussed are: Understanding the role of marketing research, SIM and relationship with research disciplines, research marketing process, types of research and data types, qualitative research and quantification, data collection tools, samples, data collection, data analysis and compilation of research report. Objectives and expected results of the lesson

The course objectives are for the student to prepare to understand the basics of marketing research and its relevance to decision-makers in the marketing management of firms. The student will understand the importance of Marketing Research in marketing management decision making as well as the rules and forms of realization of successful research. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature: 1. Fjalori i Gjuhës shqipe dhe 2. Fjalor të tjerë të terminologjisë nga marketingu, biznesi dhe ekonomia. 3. William G. Zikmund, Exploring Marketing Research, 8E. Thomson, South – ëestern, 2002. 4. Gilbert A. Churchil, Basic Marketing Research, 4E. South-ëestern Thomson- Learning, 2001. 5. Donald S. Tull and Del I. Hakins, Marketing Research. Fourth Edition, University of Oregon, Eugene., etj

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

NEGOTIATING SKILLS - LEADERSHIP Short content

The main object of the course is to familiarize students with: -Ways and contemporary forms of leadership, namely classic and creative management, and educate permeant manager. -Leadership-The sense of leadership and authority. -Leadership at a low level, leadership with vision and other new forms of leadership -Issues open for Kosovan business management. Objectives and expected results of the lesson

At the end of learning the subject, students should be able to: - Students will develop the skills needed for a successful manager. - Gain knowledge on open issues on the management of Kosovo businesses. - The forms and methods of communication. - The creation of teams and their leadership and challenges for the teams. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature: 1. Boriçi, Gjon “Pushteti dhe lidershipi”, Tiranë, Geer 2007 2. Prof.Dr. Berim Ramosaj “Bazat e menaxhimit” Prishtinë, 2007 3. Prof.Dr. Berim Ramosaj “Managment-Menaxhmenti Kreativ & lidershipi” Prishtinë, 2006 4. Prof.Dr. Berim Ramosaj Teste dhe Raste studimore, 2007

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

MANAGEMENT OF CHANGES Short content

This course aims to develop the student concept of Managing Changes in Individuals, Teams, Organizations and Societies. Change management is a process for managing the human side of change. Objectives and expected results of the lesson

The course aims to provide advanced knowledge, to enable students to use specific concepts, theories and methods of change management. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature: 1. CHANGE MANAGEMENT: Elsevier Butterworth- Heinemann Linacre House, Jordan Hill, Oxford OX2 8DP 30 Corporate Drive, Burlington, MA 01803 First published 2005; 2. Menaxhmenti i Ndryshimit, Ligjërata të autorizuara, dispense,Dr.Sc. Hamdi HOTI, Universiteti i Prizrenit 2014/2015; 3. Bazat e Menaxhimit, Koncepte dhe aplikime themelore: ROBBINS/ DeCENZO, Kap.7. Menaxhimi i ndryshimit, UET, Tiranë; 4. Metodologjia e punës shkencore kërkimore: Ali JAKUPI, dispense, Prishtinё.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/ Subject PROJECT MANAGEMENT Short summary

The course "Project Management" will help prepare qualified experts to design a business plan plan to be the most productive activity. Furthermore, this course is intended to help students to gain knowledge of what the project plan is, detailed index of a detailed plan, content, current situations, objectives, management (firm data), customers, competition, risks, market analysis, SWOT analysis, prices and profit sales tactics, distribution, advertising & promotion, public relations, business relationships, manufacturing, financial design, examples and assignments. Expected goals and expected learning outcomes

To familiarize students with the basic notions and contemporary concepts of project operation. The material is intended for students to understand the essence of project design and how their operation is managed. Also, students will learn how to get support from investors and lenders for an independent enterprise. Students, in consultation with the faculty, will prepare market analyzes, determine the organizational structure, specify operational objectives, and prepare projects for the first year of activity (with a concrete task). Students will learn the complex interconnection and scrutiny of all phases in which the project passes. This discipline includes the development of a project plan that contains clearly defined goals and objectives, describing the way they will be achieved, so it is an attempt carefully planned and well organized for doing a job. Forms of teaching and learning lessons

Lectures, student presentations, discussions, seminars, research projects, group projects. Assessment methods and passing criteria

Students' assessment will be based on their attendance and engagement, written assignments, successes in the colloquium as well as the final exam. The eligibility criteria are based on the decision of the faculty council set out above in the RVV. Means of concretization / IT Table, marker and IT equipment The relationship between theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Dr .Elez Osmani,Dr.Bledar Striniqi,Dr.Dorjan Deltina:Drejtimi –Project Operations,-Project management,Shkoder 2006. 2. Vllatko Mileta: Project management. 3. Ekonomia dhe Ndërmarësia, DANIDA@MASHT, 2013, Prishtinë, Kosovë. 4. Kalpakjian, Serope; Steven Schmid (August 2005). Manufacturing, Engineering & Technology. Prentice Hall, 22–36, 951–988. ISBN 0-1314-8965-8.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

5. Enterprise Project – Quality Management: Guide Lines to Quality in Project Management http//ansi.org

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

ETHICS IN BUSINESS Short content

Ethics and moral reasoning, Principles in business, Market and ethics, Ethics of consumer goods and advertising, Discrimination of work and ethical aspects of it, Ethics and Ethics, Ethics of Ethics, Ethics of Ethics, Ethics of Business Organizations, Ethical and Social Reporting and Auditing, Ethical and Social Issues, Ethical and Social Audits, Ethics Auditing Concept and Its Role in Assessing Ethical Management Programs. Objectives and expected results of the lesson

The course aims at elaborating the ethics function in order to contribute to the recognition of norms, values, basic ethical standards and codes of ethical behavior during business and business activities by students. Moreover, the focus of this course is oriented to the social responsibilities that we as a society have or what we should have. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Sadushi S., E Drejta Administrative, Shtëpia Botuese Ora, Tiranë 2008 2. Richard A. Chapman, Etika në Shërbimin Publik për Mijëvjeçarin e Ri, Nju Jork, 2002 3. Pasha, Llaci, Skreli, Tanku, Çepani, Etika, ekonomia dhe biznesi, Instituti për kërkime dhe alternativazhvillimi, Tiranë 2003. - Dr.M. Baraliu-Trajtime Etike,

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

TURKISH LANGUAGE Short content

The course covers general language skills that will help students communicate effectively in a wide range of formal and informal situations to increase fluency and confidence in the use of Turkish Language in Professional Contexts and to enable participants to prioritize of their own language learning needs. Objectives and expected results of the lesson

Topics to be developed during 15 weeks (one semester) are as follows: Facts & Figures; Where and when; Family & Friend; Breakfast & Breakfast; Movies - Television; Work & Study; News - Weather; Coming - Going; A Planet, a Place! Life & Style. Teaching and learning forms/methods

Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Yabancılar için Türke 1 , Gazi Universıty, Ankara 2006

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

AUDIT Short content

Historical development of the audit profession; Documentation and audit evidence; Audit planning and creation of audit programs; Internal controls; Control tests; Sampling in auditing concepts and frames; Audit of financial statements elements; Audit Review and drafting of the audit report. Objectives and expected results of the lesson

This course includes a study of external financial audit topics mainly oriented in an audit of financial statements. The course focuses on concepts and auditing procedures applied to the audit of financial statements. Topics covered include professional ethics of accountants and consideration of other assurance services, such as public accounting profession and international standards of quality control. Teaching and learning forms/methods

Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 3:2 Literature: 1. Whittington and Pany, botimii 17’te, Basis of Auditing , 2010, 1the Edition. 2. T.J. Louwers, R.J. Ramsay, D. Sinason, J.R. Strawser, Auditing & Assurance Services, 2007, 3th Edition. 3. IEKA, Manualiipasqyravefinanciare, shërbimet e përsigurisëdheetikës, 2010 1the Edition. 4. Lectures authorized by Prof. Ass. Dr. Bekim

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Module / Subject

SUPPLY CHAIN MANAGEMENT Short content

This course focuses on managing and improving the supply chain processes and performance. Will be valid for students who want to pursue a career in consultations or take up a position in operations, marketing or finance at a manufacturing or distribution firm. We explore the tricycle supply chain, key trading in supply chain decisions, and effective and efficient core supply chain management tools, inventory planning and inventory control, order fulfillment and supply chain, coordination. Objectives and expected results of the lesson

At the end of the course, the student should be able to:  Distinguish the reorganization processes that are being developed within the economic systems in the light of the relationship between customers and suppliers at the front and at the end of management,  Be able to analyze the relationship between various links in the production, sale and distribution of goods.  Understanding logistical and marketing management Within business processes and also of supply chain management,  The student will be more equipped to handle and understand the business economy, marketing and international courses. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students are evaluated through testing, whereas the final grade consists of four components:  Attendance and activity classes: 0 - 10 points  First colloquium: 0 – 45 points  Working seminar: 0 – 10 points  Second colloquium: 0 - 45 points Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2:2

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Literature:

1. Prof. Ibrahim Krasniqi, Authorized Lectures, UPZ, 2017_18 2. P. ROMANO-P. DANESE, Supply Chain Management, McGraw-Hill, Milan, 2006. 3. M. CHRISTOPHER, Supply Chain Management, Create Value with Logistics, Pearson Italia, 2005. 4. D.J.BOWERSOX-D.J.CLOSS-M.B.COOPER, Supply Chain Logistics and Management Manual, New Techniques, Milan, 2011. 5. Recommended reading 6. F.DALLARI-G.MARCHET, Logistics Outsourcing in the Wide Consumption Industry, Ed. Sun 24 Hours, 2008.

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Module / Subject

FINANCIAL REPORTING Short content

This subject is the first part of the Financial Reporting case. This subject discusses the theory and practice of compiling financial reports for external (external) needs. Namely, this subject focuses on how the financial statements reflect the company's economic events. Expected learning outcomes (knowledge, skills and competences)

The course objectives are for students to gain considerable insight into the financial reporting as well as the importance of the financial statements analysis in making the decision about the company's future on the part of the management and other users of these statements. Forms of teaching and learning

Two hours of lectures and two hours of weekly exercises will cover the teaching material, and a group discussion will be organized. There will be seminars, which will then be presented and discussed jointly with the students. Assessment methods and passing criteria

Literature:

1. RrustemAsllanaj “Financial Accounting” Prishtinë 2010 2. HalitXhafa, BeshirCiceri ”Financial Direction” Tiranë 2006 3. Prof.Dr. Skender Ahmeti, “Financial Accounting”, Prishtine ,Universiteti i Prishtinës Fakulteti Ekonomik. 2007 4. Intermediate Accounting, 12th ed. (Kieso, Weygandt, Warfield) – Albanian translated version.

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Module / Subject

BUSINESSES HOTEL MANAGEMENT Short content

This subject analyses hotel management and helps towards their understanding and recognition, it gives a wide description of planning and measuring the tourism needs on a macro and micro level. Students will develop necessary skills for managing hotel businesses. They will analyse specific aspects which they will come across during their career and will gain skills necessary for hotel businesses’ management. Objectives and expected results of the lesson

The analysis, recognition and respect of clients will be related to the means of communication to them. The subject allows the future managers to use the overbooking and pricing techniques as well as the use of metric marketing methods. The definition of attractions and tourist areas, the planning of hotels according to the necessary elements of sustainable tourism will be developed in conjunction with a thorough analysis of the decision-making process regarding current and future developments. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. RoyA.Cook.,LauraJ.Yale.,JosephJ.Marqua(2009)Tourism: The BusinessofTravel,Pearson 2. G.MichaelHall.(2009)TourismPlanning:Policies,Processesand Relationships,Pearson 3. Jean-Pierre Lozato-Giotart.,Michel Balfet (2009) Progettazione e gestione di sistemi turistici. Territorio, sistemi di produzione e strategie,FrancoAngeli 4. Leksione të përgatitura të Strategji Turizmi, nga Petrit Hasanaj

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Module / Subject

QUALITY MANAGEMENT Short content

SOIL- General knowledge on soil, soil notions including physical and physical-mechanical, chemical and physical-chemical properties of soil and mineral nutrition elements etc. PLANT - the physiological bases of plant production, the transformation of energy and nutrients, and the ways of plant growth and development, irrigation system, growth and development of plants, etc. CLIMATE - The impact of climate factors on the growth and development of plants is addressed. This chapter explains in a separate way the influence of temperature, light humidity and CO2 in the growth of plant development. Objectives and expected results of the lesson

The main objective of this course is to that the students will be provided with knowledge regarding of managing the agriculture products and the development of a basic understanding of the role of crops in agriculture to provide knowledge on plant production functions, climatic- conditions, yield, quality of production and sustainability. This management will contribute to alternative productions to decision makers and intermediaries. Provide necessary knowledge about market structures, production position and market prices, as well as processors: about the power of firms in the market and about deal-purchase agreements. Moreover, this course aims to help students understand the wide range of disciplines and opportunities that exist in the agrarian field and their contribution to mankind. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Upon completion of this course, students will be able to recognize soil characteristics, morphological and physiological characteristics of the plant and climatic factors that affect the growth and development of agrarian products. - To define the basic understanding of the concepts and principles oof agrarian products; - Get to know what are the factors that influence decision-making in managing the main crop production, and how they affect those in cultivation. -The students will be able to recognize the key linkages of management technology and basic production of agri-product cultivation. Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2: 2

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Literature:

1. Menaxhimi i Cilësisë, Venetike Nakuqi, Tiranë 2009, 2. The Management and Control of Quality; James R. Evans, William M. Lindsay; Thomso-Southwestern, 6th Edition, 2005 3. Quality Management: Introduction to Total Quality Management for Production, Processing and Services, 5th edn, , Goetsch, DL & Davis, B 2006, Pearson 4. Six Sigma For Managers, Greg Bruce, McGraw-Hill, 2002Sotiraq Dhamo “Kontabiliteti financiar”, Tranë 5. Financial Accounting and Reporting, Barry Elliott and Jamie Elliott, 14th Edition, 2011

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Module / Subject

ACCOUNTING INFORMATION SYSTEM Short content

The content of this course is based on the meaning of the management information system in general, then the orientation becomes more specific, namely in the student's ability to build an accounting information system where orientation is mainly done for system building, system control and decision-making based mainly in the built accounting system.

Objectives and expected results of the lesson

After successful completion of the course, students will develop their skills and will be able to: -To gain knowledge of the business environment where the economic entity operates, -Application of strategic sustainability instruments and methods and environmental management, -Registration of transactions, posting in books and preparation of the confirmation balance sheet, -The ability to integrate knowledge gained in contexts and the ability to work in teams and in practical projects, -The importance of the accounting plan for the design of a sustainable accounting system. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Sistemi Informacionit Kontabël, Agim Binaj, 2012 2. Accounting Information Systems, Controls and Processes,Turner Weickgenannt, 2009

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Module / Subject

BUSINESS ENGLISH III Short content

The course content is specifically relevant English Language Program for business and economic development as well as Entrepreneurship. The chapters and the lexicon that make basic literature fall apart with regard to study areas and the average level of foreign language recognition by students of higher education.

Objectives and expected results of the lesson

Bringing learners up to date with the language they need for business today, this book explains words and expressions and also provides practice of using the new language. This second edition reflects recent developments in technology, global relations and financial practice and covers a wide range of topics from Finance to Culture at Work. It also helps learners develop skills in key areas including Presentations, Meetings and Negotiations. With vocabulary drawn from the Cambridge Business English Corpus – a collection of real English compiled from authentic sources including business magazines, professional journals and educational books – learners can be sure that the language they're learning is up-to-date, relevant and natural. This second edition comes with or without a new CD-ROM, which offers practice exercises and games, audio of each word or phrase, tests and a phonemic chart for pronunciation support. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2:2 Literature:

1. Sistemi Informacionit Kontabël, Agim Binaj, 2012 2. - Accounting Information Systems, Controls and Processes,Turner Weickgenannt, 2009

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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Module / Subject

MANAGEMENT ACCOUNTING Short content

This course will give third-year Business Administration Accounting-Accounting basic knowledge on basic concepts on management accounting and strategies. It determines the role of the manager in the business of the enterprise, recognizes the importance of planning and the impact of macro and micro economic environments in setting business goals. This course will address issues such as planning, organization, motivation, and management accounting management, which will deepen further in the coming years based on international standards. Particular importance is given to the role of management in society and businesses whether they are profitable or not. Objectives and expected results of the lesson

The logical understanding of the basic concepts of Management Accounting and its role in relation to the organization and society as a whole, the understanding of managerial functions and the relationship between them, the ability to associate theoretical concepts with different situations in managerial accounting in practice, consolidation of knowledge basis, in order to further develop them in other managerial subjects, generate a strategic perspective, manage the change process, create and develop groups in Accounting Management, Finding Information Resources, and Valuation of Real Situations as well as Development critical thinking, improving communication and verbal and written presentation. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Kontabiliteti I Menaxhmentit, Prof.Dr.sc. Skender Ahmeti,2008 2. Dispenca, “Kontabiliteti i Menaxhimit”, 2012 Prof,Ass.Dr. Adem Zogjani -Prof. Dr. Flutra Kalemi, “Kontabiliteti i drejtimit”, Tiranë 2008. 3. “Cost Accounting and Managerial”– Homgren T.Charles, George Fostes, Srikant M. Datar.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

FINANCIAL ANALYSIS Short content

This subject is a scientific discipline which is based on most of the operational economic trials for the achievement of the enterprise, their progress, medium and long term periods, as well as solvency and so on. This analysis enables a complex review of all phases over which the financial statements pass. This discipline includes the development of a financial statement that contains clearly defined goals and objectives, also describing how they will be achieved for that enterprise, ie a carefully planned and well-organized effort to carry out this analysis. Objectives and expected results of the lesson

The course "Analysis of Financial Statements" course will help students to get acquainted with the basic notions and the contemporary concepts of financial statement operation. The material is intended for students to understand the essence of compiling a financial analysis analysis. During the development of lectures and exercises in this subject, students will be able to recognize complex reviews of all phases over which the process of compiling the financial statements passes. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT Tables, markers and IT equipments The ratio between the theoretical and practical part of the study The ratio is 2:2 Literature:

1. Analiza financiare (leksione) prof.dr sc.Nerimane Bajraktari dhe Fatbardha Molla 2. Analiza e bilancit prof.dr.Palok Kolnikaj ,prof.as.dr.Hydajet Shehu 3. Teknikat e flukseve financiare prof.dr.Palok Kolnikaj,prof.as.dr.Hydajet Shehu

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

CORPORATE GOVERNANCE Short content

This course is oriented for needed of student who will be recognized with corperative governance system, as an oriented case in global level. The course is design to ensure a deep insight in a way how corporate and companies are governed. Objectives and expected results of the lesson

Understand Corperative Governance system that are formed in the past from economic forces, politics, social and culture. To identify conqesuences of reflection forces nowdays that impact in controlling of corperative for the future of corporative governance. To choose and identify best models of Corporate Governance system for corporate and other Institutions. Students will understand basic elements of right management of Corporate Governance. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Shyqyri Llaçi & Jorida Tabaku, Qeverisja e korporatave , 2008 Cikël leksionesh. 2. Claesssens, World Bank, Corporate Governance and Development, 2003 Candbury Code, The Code of best practise”, 1992 London

Module / Subject

PROFESSIONAL PRACTICE

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The "Business Administration" program is in full compliance with the new European higher education guidelines as specified in the Bologna agreement. In the business administration program, studies last for 3 years, or 6 semesters each having 30 ECTS, which means that studies are completed after the compendium of 180 ECTS. The amount of engagement hours for an ECTS is 25 hours of study (1 ECTS = 25 hours). • 1 ECTS = 25 hours of engagement; • 1 semester = 30 ECTS; • 1 year = 60 ECTS x 25 hours = 1,500 hours of engagement; • 3 years = 180 ECTS x 25 hours = 4,500 hours of engagement.

Throughout the study period, the practical part will reach about 65% of the theoretical part of classroom learning. Meanwhile, in the last semester of the third year of studies, students will partake on the professional practice which counts 4 ECTS. The University of Prizren “Ukshin Hoti” has signed an agreement with the Kosovo Business Alliance for professional practice placement in public companies, private companies, financial institutions, banks and other companies. There is also an agreement signed with the Edirne-Turkey Chamber of Commerce and Industry for students to pursue their professional practice.

SWOT analysis of the content of the educational process:

Strengths:  Active involvement of academic staff in program development;  Expected results tailored to the appropriate level (level VII) in the National Qualifications Framework;  Syllabus plans contain detailed information on the learning process (course content, student load, assessment methods, literature, etc.);  Extensive use of IT tools during the learning process;  The Business Administration Program is comparable to similar study programs organized at the University of Vienna (Universität Wien-Guidelines for the Bachelor's Degree Program in Business Administration) and the University of Kent -Philosophy and Business Administration BA). We are also based on study programs organized at Strayer University in the USA;  Professional Practice is part of the curriculum which is equivalent to 4 ECTS.

Weaknesses:  Poor level of knowledge of English language by students;  Lack of contemporary literature in Albanian.

Opportunities:  Offering the program in English language;  ERASMUS exchange programs for staff and students; UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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 Increasing the level of cooperation with foreign universities especially with those from Europe and the region.

Threats:  Large student groups;  Translating literature from English to Albanian.

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1.2.5. Students

The "Business Administration" program is dedicated to all candidates who have completed secondary education (which is certified by diploma). As such, all candidates holding a high school diploma will be eligible to apply for a place in the announcement of UPZ for the admission of new students at the Bachelor level. The criteria for student enrollment are foreseen by the Law of Higher Education in Kosovo, by the Statute of the University of Prizren and are stated in the public announcement for admission of new students. Determining the quota for admission of students is made by the Senate of the University of Prizren, and in this academic year there were 300 open places for regular students and 50 places for students with correspondence. The announcement is posted in the UPZ website and is available in Albanian and Bosnian language. The announcement also indicates the terms and conditions of the application, the manner of application, the documents to be handed, the organization and the manner of holding the entrance exam, the deadlines of the announcement, the deadline for complaints and other important information. The announcement also reserves the right to admit students with special needs, students belonging to the close family of martyrs as well as students from minority communities. Candidates are eligible for admission to UPZ and for enrollment after they successfully pass the exam, based on the number of points earned. Students, after being admitted, on the date of the beginning of the academic year, are welcomed by the Dean and the academic staff and instructed for administrative and technical issues. Students also have a student card that enables them to join the University Management System (UMS) After the student enrollment, they are divided into groups as defined in the regulation nr.prot.01-121, dated 20.04.2018. Separation of groups for both lectures and exercises is done in order to ensure an effective and interactive process of teaching and learning.

Compulsory Elective lectures Exercises for compulsory lectures / elective subjects Faculty of Up to 150 Min.20 – Max 70 Up to 50 Economics

The table below presents data on the number of students who are active during the last three years and the number of students who are unregistered.

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Faculty of Economics – Business Year 2016/2017 2017/2018 2018/2019 Administration Number of active 607 637 698 students Number of students that have been 78 99 14 unregistered

The table below shows the number of students enrolled in the first semester during the last 3 years. This number includes students who enrolled for the first time and those who have repeated the academic year.

Faculty of Year 2016/2017 2017/2018 2018/2019 Economics Business Administration - 376 284 338 TOTAL F M F M F M According to Gender 147 229 126 158 157 181

The table below shows the number of students enrolled in the first semester during the last 3 years for the first time and that continue to be active.

Faculty of Year 2016/2017 2017/2018 2018/2019 Economics Business Administration - 269 240 296 TOTAL

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The Faculty of Economics has a Regulation on the Determination of Undergraduate Studies Criteria that informs students of their rights and obligations and information on any other aspect related to undergraduate studies. This regulation is published online and is accessible by any student. Students are also organized and have within each faculty the Student Council and Student Parliament to guarantee their rights. Students in certain percentages are also part of the UPZ senior management team, such as the Senate, but also at the faculty level as well as at the Faculty Council, and are part of the various commissions that are created at the faculty level. The average percentage of students passing through the "Business Administration" program is around 54.5%. Meanwhile, the percentage of students who drop out of studies ranges from 8.3 to 11.2%.

SWOT analysis for students:

Strengths:  Transparent and publicized procedures for admission of students;  A significant number of students at bachelor level, who are potential to continue to the master level;  Small exercise groups that provide higher effectiveness;  Involvement of students at all levels of decision-making in UPZ;  A transparent and well-known assessment system for students;  Administrative support during studies;  Motivating distinct students (Offering scholarships for excellent students);  UPZ's cooperation agreements with other educational institutions abroad enable students to complete one semester abroad.

Weaknesses:  There are no media promotion campaigns of UPZ study programs that would inform interested parties;  Lack of professional counseling for students with emotional problems (psychologist) and lack of provision of health services (doctor, dentist, etc.);  Lack of training on teaching staff in the theory and practice of student assessment methods;  There is no electronic monitoring system for students' participation in the classroom.

Opportunities:  ERASMUS mobility programs for students;  Active participation in lectures and exercises;  Development of knowledge and skills for independent research.

Threats:

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 Orienting students towards other easier areas of study;  Insufficient support towards science and research.

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1.2.6. Research

The University of Prizren “Ukshin Hoti” has signed a significant number of agreements with various international Universities for cooperation in research and student and academic staff mobility. As far as the research plan is concerned regarding this program, that plan will be implemented within the general research program at th University level. Research and scientific work by the academic staff are rather individual and co-authorship (up to three co-authors) and their own scientific papers are published in various international scientific journals. The University Senate has approved a list of names of international scientific journals where academic staff can publish their own scientific papers according to the criteria of a particular journal. The costs of publishing scientific papers and participating in scientific conferences abroad are covered by the University Board's decision in cases when such a request exists by the academic staff. To further develop the scientific research process, within the Faculty of Economics an initiative was taken to establish the Faculty of Economics Institute which, after passing to the Faculty Council, is expected to be further elaborated.

SWOT analysis for research:

Strengths:  Diversity of research and scientific publications in the field of business administration and entrepreneurship development, accounting, marketing, and project management;  Active participation in international scientific conferences by the academic staff;  Significant number of scientific publications in prestigious international journals;  Collaboration with international institutions and universities for joint scientific research projects;  Organization of scientific conferences.

Weaknesses:  Lack of opportunities for accessing international projects due to the lack of freedom of movement in EU countries as well as due to the political statute of Kosovo;  Lack of student participation in projects or scientific research;  Lack of an office for compiling and developing research projects within the faculty;  Bureaucratic procedures for project implementation;  Lack of group work in research and projects development.

Opportunities:  Compounded experience and eventual results achieved in the field of scientific research are good opportunities for cooperation and for offering consultancy to institutions, companies or other stakeholders;

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 An increase in international cooperation for joint research;  Utilizing human resources (academic staff) and students for quantitative and qualitative growth of scientific projects, especially interdisciplinary scientific projects;  Increase cooperation with the business community;  Involvement of students in scientific projects;  Generating revenues by writing projects and developing strategies for relevant businesses and institutions.

Threats:  The need to stimulate academic staff to do research and write scientific projects;  High unemployment in the country;  The lack of cooperation with Partner Universities due to the barriers of free movement of the academic staff and students.

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1.2.7. Infrastructure and resources

The Faculty of Economics possesses a suitable environment, sufficient human resources and technological equipment for the development of a quality teaching process. Just as mentioned in the previous points of this report, the Faculty of Economics possesses its own object facing the city park of Prizren. As such, this object offers favourable conditions for the development of the learning process as well as a reactionary environment around it. The faculty of the Faculty of Economics has 11 halls including the Amphitheatre divided into 3 floors with an area of about 3500 m2. The facility is also equipped with elevators to meet the needs of people with special needs or other people. The facility also has offices for the Dean, Heads of Teaching, Secretariat, Bachelor-level Students Officer, Master-level Students Officer, and offices for 7 full-time Professors. The facility also has a specific hall for Professors and a Library. The library has 70 seats, 10 computers and possesses 1,159 contemporary books in both Albanian and foreign languages. The table below presents the detailed information about the classes in the Faculty of Economics.

II The list of classes in Faculty of Economics with space S=3500m2 Number of Number of Classes Space in m2 Capacity in chairs Computers Projectors Books S200 55 30 / 1 S201 52 30 / 1 S202 100 80 / 1 Bibliotheca 203 100 80 10 / 1159 S204 60 40 / 1 S205 52 35 / 1 S206 100 80 / 1 S207 100 80 / 1 S208 100 80 / 1 S209 55 30 / 1 S210 52 30 / 1 S211 120 100 / 1 S212 120 100 / 1 S213 150 150 / 1 Office 214 34 2 / / Office 215 30 2 / / Meeting Room 60 20 / /

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Office 217 30 2 2 1 Office 218 30 2 2 1 Office 219 35 2 2 1 Office 220 30 2 2 1 Office 221 30 2 2 1 Office 221 35 2 2 1 Amfiteatrat/ A 350 150 / / Central Heating Space 400 / / 1 Holle and Stairs 1310 / / 1

SWOT analysis for the infrastructure and resources:

Strengths:  The number of halls and chairs is in accordance with the number of students;  The building is equipped with elevators;  The library is available to students.

Opportunities:  The proximity of the facility to the city park is so close that it can serve to students for any particular recreational activity.

Threats:  In the long-run there might be not enough space to accommodate all needs due to lack of budget.

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1.3. Program 2 – International Management, BA, re/accreditation

The "International Management" study program is a three-year study program and includes 6 semesters with a total of 180 ECTS at the Faculty of Economics at the University of Prizren “Ukshin Hoti”. The aim of the program is to achieve a qualified level of basic knowledge in the field of management and international business. This program enables students to recognize the complexity of local and international business organizations, interdependent business-to-business interactions and domestic and international legislation on which they develop business as well as difficulties faced in business management. This student program will provide you with sufficient knowledge of contemporary business management in a competitive global business environment.

The name of the study program International Management

Qualification level by KCF (BA, MA, PhD, BA doctoral program, university degree, certificate or professional diploma) The academic degree and the title of diploma Bachelor of Science in International Management- in full and short form BSc The Field of the study according to Erasmus Subject 04 Aresa Codes (ESAC) Profile of the academic program International Management Minimum duration of the study 3 years (6 semesters). The Form of the study (regular, without Regular 250 + 50 Part-time breaks from work, distance study, etc.) Number of ECTS 180 ECTS or 60 ECTS/year Modules/Subjects (Short overview) 1. Business Mathematics 2. Basics of Accounting 3. Basics of Economics 4. Basics of International Management 5. Intercultural Communicative Management 6. Business English – I- 7. Financial Accounting 8. Basics of Finance 9. Statistics 10. Basics of Marketing 11. International Business Environment 12. Business Law

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13. Academic Writing 14. Operational Management 15. Project Management 16. Informatics in Business 17. Business English – II- 18. Market Research 19. Customer Behaviour 20. Career Development 21. International Finances 22. Entrepreneurship 23. E- Marketing 24. Quantitative Analyses in Business 25. German Language –I 26. Financial Analyses 27. Turkish Language 28. Corporative Governance 29. International Business 30. Human Resources Management 31. Ethics in Business 32. Professional Internship 33. Business English – III- 34. German Language – II- 35. Strategic Marketing 36. Touristic Potential Management 37. Logistics and Distributions 38. European Economical Integrations 39. Diploma Thesis Students number Regular 250 + 50 Part-time = 300

Leader of the study field/program Prof. Ass. Dr. Artan Nimani Permanent academic personnel (scientific/artistic) Eleven (11) Professor Assistants (Number according to personnel categories) Four (4) Assistants Study fees 25 euros per semester

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1.3.1. Mission, objectives and administration

The Faculty of Economics at the University of Prizren “Ukshin Hoti” offers two programs of Bachelor studies: The "International Management" program and the "Business Administration" program. The development of these programs is closely related to the needs of the labour market and business development not only in the Prizren region but broader. The number of students who are completing secondary school from this region have a real opportunity to choose one of these two undergraduate programs. Bearing in mind the historical demand for enrolment in these programs, which have been steadily increasing, there is complete justification to develop these programs at the Bachelor level of studies at the Faculty of Economics of the University of Prizren “Ukshin Hoti”. In the academic year 2013/2014 at the Faculty of Economics, the implementation of the master program in "Cultural Heritage and Tourism Management" has began, a program funded by the TEMPUS program in partnership with 10 international Universities. In the academic year 2014/2015, the organization of studies has begun in the master level in the program: Master of “Business Administration”, and in the academic year 2015/2016 in the program "Accounting and Auditing". Consequently, in these programs mainly enrol students who complete their bachelor studies in the "Business Administration" and "International Management" programs at the Faculty of Economics, University of Prizren “Ukshin Hoti”. This fact adds to the justification of the implementation of these programs at the Bachelor level of studies. The Faculty of Economics of the University of Prizren “Ukshin Hoti” has established a partnership with Raffeisen Bank Kosovo to place students for professional practice, and with the Economic Bank of Kosovo, where our students commence their professional practice in duration of one to three months. We also have a written agreement with the Kosovo Business Alliance through which we place all third-year students in businesses, financial institutions, municipal assemblies and public enterprises for the duration of 60 working hours. The Faculty of Economics has signed a cooperation agreement with the Chamber of Commerce and Industry of Edirnes - Turkey, where each year, third-year students (priority will give to those who know the Turkish language) will be able to carry out their professional practice. The mission of the International Management program is to prepare students with the necessary practical managerial skills in the context of global enterprises, acquiring sufficient intellectual skills and capabilities for international business careers, and reach a productive leadership in the economic system based on the free market, private enterprises and on the spirit of managing a competitive entrepreneurship. The University of Prizren “Ukshin Hoti” serves in the region of Prizren and the country for the sole purpose of the development and education of students to be able to get involved in the labour market in Kosovo and beyond. The University aims to develop the competency skills of the students through the above- mentioned programs in order for the students to be equal and prepared with the necessary knowledge and skills for their practical implementation. The purpose of the International Management Program is to build, develop and implement a practical orientation of knowledge in the field of management, especially in the management

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of international businesses. Moreover, the International Management Program offers opportunities for our graduate students to gain sufficient knowledge of the global market and the behaviors in the global market. The International Management Program as part of the BA studies includes courses in the field of Management, International Management, Statistics, Business and International Business Law, Marketing, E-Marketing, Accounting, International Accounting Standards, Company Laws, Corporate Governance and Intercultural Communication and Quantitative Analysis in business, etc. The other goal of this program is for students to develop creative, innovative and communicative thinking skills in solving business and decision-making problems based on the use of extensive analytical, research and practical literature. The "International Management" study program is a three year program of studies and includes 6 semesters with a total of 180 ECTS. The aim of the program is to achieve a qualified level of basic knowledge in the area of management and international business. This program enables students to recognize the complexity of local and international business organizations, interdependent business-to-business interactions and domestic and international legislation on which they develop businesses as well as difficulties faced in managing a business. This student program will provide students with sufficient knowledge on contemporary business management in a competitive business environment. Also, one of the other goals of this program is to provide to students practical experience for preparing them for access to various positions, including managerial positions in various domestic and international business sectors. This professional practice biography will be implemented by practical programs conceived in co-operation with local and international business entities where students will also grasp the organizational working culture and behaviors of managers in the organization.

The objectives of this qualification program are:  The program will enable students to embrace sustainable theoretical and practical knowledge of on behaviors, and local and international business activities;  Through the International Management Study Program, students will be able to develop the necessary analytical skills and reflect on business issues happening in the global markets;  Students will be able to develop adaptability and flexibility of access and the ability to initiate and respond positively and appropriately to changes;  International Management as a program will prepare students for career in business, efficient management or areas related to management and leadership for the sole purpose of contributing to our society and to global management;  The goal of this program is to increase student skills in terms of communication skills, knowledge of globalization and their development as an international manager;  Students will be able to apply the knowledge gained to solve problems scientifically and without prejudice;  From the International Management Program, students will gain social and intercultural competences.

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 The ethical aspect is also important and students will be able to perceive ethical behaviors and norms, and apply them in practice.

For procedural and academic issues, students and academic staff may refer to the UPZ Statute published at https://uni-prizren.com/sq/statuti-i-university#breadcrumb and to the Regulation on the Determination of Bachelor Studies Criteria which is published online at https://uni-prizren.com/sq/rregullore-per-studime-bachelor#breadcrumb. This regulation defines the criteria of undergraduate studies starting with the program definition, student enrolment and ending with graduation. The Faculty of Economics, part of which is this program, has satisfactory academic, administrative and financial resources to enable the full implementation of the program. Firstly, the Faculty of Economics has its own facility with 11 study halls. For the management of students' requests and dossier is the Secretary of the Faculty of Economics and the Services Officer of Bachelor students at the Faculty of Economics. The Dean of the Faculty of Economics and the Chief of the International Management Program are responsible for the process of teaching and other academic issues.

SWOT analysis for mission, objectives and administration:

Strengths:  The mission of the International Management Program is in harmony with the mission of the Faculty of Economics, University of Prizren “Ukshin Hoti”;  The objectives set are realistic and achievable, and are the result of consultations between members of the International Management department;  Expected results of the program as a whole and of the subjects are in line with the level of bachelor studies and are based on qualifications in the NQF;  The progress of the program from registration to completion / graduation is clear and in accordance with the UPZ Statute and the regulations of the Faculty of Economics;  The Faculty has sufficient academic, administrative and financial resources to enable the full implementation of the program;  The Administration of the Faculty of Economics supports the program, including the student's dossier and their progress to the end of the studies;  In the FE Regulation for bachelor studies, the Student Complaint Procedure is foreseen in case of discontent with their assessment;  The facility in which the International Management Department operates meets the criteria for people with disabilities.

Weaknesses:  The Faculty of Economics has not yet managed to provide space to students for professional practice within the campus;  There is a lack of sophisticated cyber infrastructure and space for innovation; UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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 The labour market in the country is not well defined and well structured.

Opportunities:  It is a unique program, given that global markets today are the target of any economy;  Attractive for students outside Kosovo;  Provides opportunities for bringing new ideas for the establishment of new institutions in the country, such as institutes and centres for innovation and entrepreneurship, e- business etc;  The International Management as a program will prepare students for career in business, effective managerial and leadership skills to contribute to society and to global management;  The program will enhance student-learning abilities in terms of communication skills, knowledge on globalization and their development as an international manager.

Threats:  High unemployment rate in the country;  The lack of opportunities to compete in the labour market outside of Kosovo.

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1.3.2. Quality Management

Quality management is a continuous challenge to institutions in general and in particular for the International Management Program. In this case, the University has made concrete steps by adapting and offering solid opportunities to have a credible quality management and quality assurance process. Quality assurance, quality management and quality monitoring are organized by the Quality Assurance Office at the institutional level. Also, the quality assurance coordinators for each faculty are responsible for following and monitoring more closely the necessary procedures for quality assurance and management. In this regard, the commission of studies at the Faculty of Economics fulfils its mission, especially in the design of curricula and control in their implementation. At the University level, regulations and procedures for quality assurance have been adopted such as: Committee's Work Regulation for Quality Assurance, Guidelines for Quality Assurance, and the Strategy for Quality Assurance. These documents provide the necessary procedures and mechanisms for the quality of teaching and research to be equivalent to international standards of quality assurance in teaching, learning and research. These documents foresee the utilization of quantitative and qualitative instruments for quality assurance, such as: questionnaires, interviews, monitoring, evaluation scheme, self-evaluation reports, but also double assessment, and external consultancy. The Faculty of Economics, respectively the International Management Program organizes the evaluation process as well as the self-evaluation of the academic and administrative staff. Even students are part of this assessment by evaluating the teaching and pedagogical process of the academic staff, this assessment is made in full confidentiality and the results are provided to staff separately. It is worth mentioning that our faculty has taken these assessments into account in the cases of re-election and selection of the academic staff. Throughout the study period, the ratio between theoretical and practical part will be approximately 70%: 30%. This report is subject to changes in certain subjects if we take into consideration previous accreditation. Meanwhile, in the final semester of the third year of studies, students will also partake in the professional work, which will count 4 ECTS and mentored by an assigned professor.

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SWOT analysis for quality management:

Strengths:  There are relevant bodies, human resources and adequate legal infrastructure to ensure the continuity of the quality assurance process;  There is good coordination among all relevant bodies and human resources, academic staff and students in the development of internal and external evaluation processes;  The applying of IT systems, electronic communication and student networking has an overall positive impact. Communication between academic and administrative staff and students is also very advanced and credible. Also, the modernization of the electronic collection of necessary information from staff, students, administrative services and so on has been achieved;  Compared to the earlier stages of the process of quality assurance, there is now a greater experience both in terms of quality management, but also by the staff and students themselves, all of which contribute to quality assurance through providing quality programs.

Weaknesses:  Lack of funding for maintaining the quality assurance process;  Lack of spatial infrastructure for the implementation of study programs specifically of business incubators;  Lack of motivation among students to engage in quality assurance procedures.

Opportunities:  A good quality assurance system increases the opportunities for participation in international projects;  Increase the employability of graduates in the labor market outside Kosovo;  Involvement of students and stakeholders in the quality assurance process increases the student's awareness of studying at internationally recognized study programs.

Threats:  Lack of a well defined and well structured labor market.

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1.3.3. Academic staff

In the "International Management" Program at the Faculty of Economics, an academic staff with relevant academic and professional qualifications provides lecturing services. The academic staff so far has been selected on the basis of open competition where job vacancies and employment conditions have been clearly described. So far, the Faculty of Economics has 2 Associate Professors, 9 Assistant Professors and 4 Assistants. In this program there are also 9 Adjunct Professors and 4 Regular Assistants, all of whom are on the final phase of PhD studies, which is a good sign for the continuation of this program. Also during this semester, as adjunct staff are hired 1 Professor with the academic call Prof.Dr or Prof.Asoc, 2 professors with the academic call Prof.Dr, 4 Professors with the academic call Dr.Sc. and 2 with an MSc degree and 6 Assistants with an MSc degree. The Faculty of Economics is in the final recruitment stage of a professor for this program, where all the procedures have just been completed but the Rector's absence has caused the Senate report not to be voted. In this program, 53% of Professors are full-time and the rest of the Professors are hired as adjunct staff. Full-time professors also cover 67% of all lecturing hours. Adjunct professors cover the rest of the lectures. 4 regular assistants and 6 adjunct assistants cover exercises. Regular assistants cover 67% of exercise hours. More details on Professors and Assistants are given in the table below.

Nr. of teaching Duration of Contract hours per staff Regular professors and assistants1 member

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N Name and Academic Grad Start End L E Total R Surname Call e 1 Halil Kukaj Prof Asoc Dr Sc 20.04.2018 19.04.2022 6 2 8 2 Bekim Berisha Prof asoc Dr Sc 20.04.2018 19.04.2022 8 0 8 3 Artan Nimani Prof.Ass Dr.Sc 01.10.2017 30.09.2021 10 0 10 4 Drita Krasniqi Prof.Ass Dr.Sc 09.03.2016 08.03.2020 6 0 6 3 Florije Govori Prof.Ass Dr.Sc 15.12.2016 08.03.2020 2 1 3 4 Gani Gjini Prof.Ass Dr.Sc 15.12.2015 14.12.2019 6 0 6 5 Hamdi Hoti Prof.Ass Dr.Sc 01.10.2014 30.09.2019 5 2 7 Behgjet 6 Prof Ass Dr Sc 15.12.2015 14.12.2019 6 2 8 Brajshori 8 Hysni Terziu Prof Ass Dr Sc 01.10.2017 30.09.2020 4 2 6 Nerimane 10 Prof.Ass Dr.Sc 01.10.2017 30.09.2020 8 2 10 Bajraktari 10 Anera Alishani Ass MSc. 22.05.2017 21.05.2020 0 6 6 11 Festim Tafolli Ass MSc. 09.03.2016 08.03.2019 0 4 4 12 Leonora Sopaj Ass MSc. 17.05.2018 16.05.2021 0 8 8 13 Marigona Geci Ass MSc. 15.12.2015 14.12.2019 0 6 6 Total 61 35 96

Nr. of teaching Adjunct professors and assistants Duration of Contract hours per staff member

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N Name and Academi Grad Start End L E Total R Surname c Call e Prof. Dr.Sc 1 Jusuf Mustafai 01.10.2019 30.01.2019 6 0 6 Asoc. . Dr.Sc 2 Fevzi Berisha Prof. Dr. 01.10.2019 30.01.2019 4 0 4 . Dr.Sc 3 Bahtije Gerbeshi Prof. Dr. 01.10.2019 30.01.2019 4 0 4 . Dr.Sc 4 Agon Kokaj Lecturer 01.10.2019 30.01.2019 3 0 3 . Lecturer Dr.Sc 5 Ilir Islami 01.10.2019 30.01.2019 4 0 4 . Lecturer Dr.Sc 6 Enis Kervan 01.10.2019 30.01.2019 2 1 3 . Lecturer Dr.Sc 7 Mentor Gashi 01.10.2019 30.01.2019 2 0 2 . 8 Elvir Shtavica Lecturer M.Sc. 01.10.2019 30.01.2019 4 0 4 Amantina Lecturer 9 M.Sc. 01.10.2019 30.01.2019 1 4 5 Pervizaj 10 Senad Jusufi Mr. M.Sc. 01.10.2019 30.01.2019 0 3 3 11 Gentiana Mjaku Mr. M.Sc. 01.10.2019 30.01.2019 0 2 2 Liridona 12 Mr. M.Sc. 01.10.2019 30.01.2019 0 2 2 Gerxhaliu 13 Dafina Abdullahu Mr. M.Sc. 01.10.2019 30.01.2019 0 2 2 14 Aferina Skeja Mr. M.Sc. 01.10.2019 30.01.2019 0 2 2 15 Egzon Zariqi Mr. M.Sc. 01.10.2019 30.01.2019 0 1 1 Total 30 17 47

In terms of full time Professors, a criterion has been taken into consideration that for every 60 ECTS credits in the International Management program there should be employed a full time Professor with a doctorate degree. Responsible for the International Management Program, are:  Prof. Ass. Dr.Artan Nimani;  Prof. Ass. Dr. Drita Krasniqi;  Prof. Ass. Dr. Florije Govori.

On the other hand, the infrastructure of the Faculty of Economics is such that it has enabled each academic staff member to have an office equipped with computers and other equipment to carry out their duties and to prepare projects or scientific papers. These offices serve the academic staff to conduct consultations with students as well. Each Professor has announced the schedule for student consultations. Professors are also available to make other constituencies for the benefit of the community and society.

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For assessing the performance of the academic staff, self-assessments are undertaken and assessments undertaken by students. At the end of each semester, students have the opportunity to express their satisfaction or remarks by completing the forms of assessment made for each Professor and Assistant.

SWOT analysis for academic staff:

Strengths:  Satisfactory number of qualified staff. 67% of the academic staff (Professors) are full time professors and have a doctorate degree Dr.Sc. and cover 67% of lecturing hours at the International Management Program;  Provides training on teaching methodologies for new academic staff;  Participation of academic staff in projects, scientific conferences and trainings in international universities that impact their professional development.

Weaknesses:  The institution does not provide training programs for new or current staff on developing their teaching skills;  Insufficient application of online courses and learning;  Not hiring part-time academic staff for a whole academic year but only for one semester;  Lack of literature improvement according to contemporary developments;  Insufficient knowledge of the English language by a considerable number of the academic staff.

Opportunities:  Opportunities for developing the new academic staff by offering opportunities to partake in PhD programs at prestigious universities abroad;  Exchange of staff and students through ERASMUS programs.

Threats:  Increased demand for qualified staff in the Higher Education sector in the country;  Little support from MEST for staff development;  Many constraints posed by the central Institutions for recruitment purposes.

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1.3.4. Content of the educational process

The International Management Program is in full compliance with the new European higher education guidelines as specified in the Bologna agreement. In the International Management Program, studies last for 3 years, respectively 6 semesters, whereby each semester has 30 ECTS, which means that studies are completed after the collection of 180 ECTS. The amount of engagement hours for an ECTS is 25 hours of study (1 ECTS = 25 hours). The International Management Program is comparable to the program of studies organized at the University of Vienna (University of Applied Sciences in Würzburg-Schweinfurt, Germany), University of Applied Sciences in Poland and Kent University of Great Britain. We are also based on study programs organized at Strayer University in the USA (Strayer University). After completing studies in the "International Management" program, students will be prepared for:  Entering the internal and external labour market;  Establish national and international businesses;  Operate in a competitive business environment;  Analyse, solve problems and make fair decisions;  Learn different norms, behaviours and cultures in doing business in different parts of the world;  Applying their knowledge in practice through various forms of communication and reporting;  Manage time effectively and independently;  Manage businesses independently and responsibly by entering the global market.

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The information table of the study program under assessment should be completed as follows:

Semester 1

Hours/ Nr. C/E Module/Subject Weeks ECTS Professor L E 1 C Business Mathematics 2 3 6 Fevzi Berisha 2 C Accounting Basics 2 3 5 Bekim Berisha 3 C Basics of Economics 3 2 5 Gani Gjini 4 C Basics of International Management 3 2 5 Artan Nimani 5 C Intercultural Communication 2 2 Management 4 Nerimane Bajraktari 6 C Business English – I 2 2 5 Kadri Krasniqi Total 30

Semester 2 Hours/ Nr. C/E Module/Subject Weeks ECTS Professor L E 1 C Financial Accounting 2 3 6 Bekim Berisha 2 C Basics of Finance 3 2 5 Florije Govori 3 C Statistics 2 3 5 Artan Nimani 4 C The Basics of Marketing 2 2 5 Hysni Terziu 5 C International Business Environment 3 2 5 Drita Krasniqi 6.1. E Business Law 2 2 4 Armend Podvorica 6.2. E Academic Writing 2 2 4 Flamur Shala Total 30

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Semester 3 Hours/ Nr. C/E Module/Subject Weeks ECTS Professor L E 1 C Operations Management 3 2 6 Drita Krasniqi 2 C Project Management 2 2 5 Nerimane Bajraktari 3 C Business Informatics 2 2 5 Naim Baftiu 4 C Business English – II 2 2 5 Jusuf Mustafaj 5 C Market research 2 2 5 Rifat Hoxha 6.1. E Consumer Behaviour 2 2 4 Isuf Lushi 6.2. E Career Development 2 2 4 Bahtije Gerbeshi Total 30

Semester 4 Hours/ Nr. C/E Module/Subject Weeks ECTS Professor L E 1 C International Finance 2 2 5 Gani Gjini 2 C Entrepreneurship 2 2 5 Behxhet Brajshori 3 C E- Marketing 2 2 5 Hysni Terziu 4 C Quantitative Analysis in Business 3 2 6 Artan Nimani 5 C German Language - I 2 2 5 Sadete Pllana 6.1. E Financial Analysis 2 2 4 Florije Govori 6.2. E Turkish Language 2 2 4 Enis Kervan Total 30

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Semester 5

Hours/ Nr. C/E Module/Subject Weeks ECTS Professor L E 1 C Corporate governance 3 2 6 Hamdi Hoti 2 C International Business 2 2 6 Halil Kukaj 3 C Human Resource Management 2 2 5 Hamdi Hoti 4 C Ethics in Business 2 2 5 Kadri Kryeziu 5 C Internship 1 0 4 Drita Krasniqi 6.1. E Business English – III 2 2 4 Amantina Pervizaj 6.2. E German language – II 2 2 4 Sadete Pllana Total 30

Semester 6

Nr. C/E Hours/ Module/Subject Weeks ECTS Professor L E 1 C Strategic Marketing 3 2 6 Hysni Terziu 2 C Potential Tourist Management 2 2 5 Petrit Hasani

3 C Logistics and Distribution 2 2 5 Mentor Gashi 4 C European Economic Integration 2 2 4 Halim Bajraktari 5 C Thesis 10 Mentor 6 C Total 30

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Description of Modules/Subjects

Module / Subject

BUSINESS MATHEMATICS Short content

At the end of this course students will be able to use and to understand Mathematical notions with the aim to use this knowledge as an aide in other subjects which use mathematical apparatus. In more details, students will know the concept of matrix and their determinants, to know the properties of determinants which are used in solving of the system of equations. Solve systems of equations in a different manner. To create sequences given their general formula and how to apply arithmetic and geometric sequences in solving various problems. To graphs of elementary functions. To apply the limit of the function in order to determine the continuity of the function. The elements of financial mathematics; measuring simple interest; computation of compound interest; deposits and rent; loans; amortization plan. Expected learning goals and outcomes

The purpose of Business Mathematics is to enable students to achieve knowledge from math needed for applying to science of the economy. The student will be able to use and understand the notions of high mathematics so that the knowledge can help them as a support device in the subjects in which the mathematical apparatus is necessary.

Forms of teaching and learning lessons Interactive lectures, exercises, discussions, assignments, etc.

Assessment methods and passing criteria Students' assessment will be based on their attendance and engagement, written assignments, successes in the intermediate tests as well as in the final exam. The eligibility criteria are based on the decision of the faculty council presented in the SER.

Means of concretization / IT White Board, marker and IT equipment.

The relationship between theoretical and practical part of the study The relationship is 2:3

Literature: 1. Ajet Ahmeti (2012), “Matematika për ekonomistë”, Prishtinë 2012.

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Module / Subject

BASICS OF ACCOUNTING Content

The course is designed to address the importance of accounting information for decision makers, enabling students to use double entry bookkeeping to register financial transactions; general accepted accounting principles; financial statements and their components; the process of recognizing revenues and expenditures; the accrual basis of accounting; prepayments and deferred income, and other issues related to financial accounting. Aim and the expected outcomes of the student

This course is oriented to the needs of students who have the main field accounting. The course provides students with basic accounting knowledge for service, trading and manufacturing companies. The aim is that the students to develop skills to be able to record general accounting transactions, understand and interpret the underlying financial statements and use accounting information to help make better business decisions. Forms of teaching and acquisition Lecturers, exercises, interactive approach, consultations, seminar paper work etc. Evaluation methods and criteria of passing

Student evaluation will be based on attendance and commitment to their written work, success in colloquia and final exam. Retention criteria are based on the decision of the faculty council presented above in the SER. Concretization tools / IT White boards, markers and IT equipements. The ratio between the theoretical and practical study The report is 2:3 Literature: 1. Asllanaj, Rr., Kontabilitetifinanciar, 2010, ISBN 978-9951-00-117-5 2. Monger, R., Financial Accounting, A global Approach, 2010. 1th Edition, ISBN 9780470518403 3. Authorized lectures prepared by Prof. Ass. Dr. Bekim Berisha.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BASICS OF ECONOMICS Short content

Microeconomics study the economic behavior of small economic groups such as companies and households, is one of the largest subfields in the economy. This course aims to present the concerns of microeconomics overwhelming - efficient allocation of insufficient resources. Objectives and expected results of the lesson

Ability to argue in an analytical and economical way that enables comprehensive microeconomic analyzes of management decisions and institutional design.

Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Ahmet Mançellari, Sulo Hadëri, Dhori Kule, Stefan Qirici : “Hyrje nё ekonomi “, Pegi, Tiranё, 2007 2. John Sloman : ” Economics” Pearson Education, Sixth edition 2006 3. Hal R. Varian: “Mikroekonomia”, Onufri , Tiranё, 2000

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Module / Subject

BASICS OF INTERNATIONAL MANAGEMENT Short content

Businesses operate in global markets and face global competition. The global financial crisis has unequivocally highlighted that globalization is in reality, the new world order. Organizations should be globally competent to survive. The management of these international, multinational, and transnational organizations requires skills and knowledge beyond the traditional management principles and techniques. In the field of management studies, international management is one of the areas of recent interest. At present, knowledge about international management exists only in a fragmented format. Objectives and expected results of the lesson

It is the purpose of this course to present the current knowledge of how businesses can succeed in an international environment. Both, the effect of action in an international environment by organizations and management in general, and the effect of action in particular countries will be studied. In addition to developing a good mastery of relevant concepts and ideas, it is important for you to understand the practical implications of what has been studied and to be able to apply what you have learned. Teaching and learning forms/methods

Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. NIMANI, Dr Artan (2017) Bazat e menaxhimit nderkombetar, Universiteti i Prizrenit. 2. Adler, N. (2008) International Dimensions of Organizational Behavior, 5th Edition, South Western. 3. E, HELEN Deresky. International Management: Managing Across Borders and Cultures, Text and Cases, Global Edition 9.

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Module / Subject

INTERNATIONAL COMMUNICATIVE MANAGEMENT Short content

The purpose of this course is to get students acquainted with fundamental concepts, legalities and basic anthropological and cultural knowledge, as well as the challenges of contemporary international management in relation to intercultural communication. The course aims to point out that knowledge and understanding of cultural differences as well as knowing the principles and dimensions of intercultural communication, corporate executives and multinational corporations and international management in general is a prerequisite for success at work. Objectives and expected results of the lesson

Students will develop their theoretical knowledge of cultural anthropology, the typology of cultures, and their distinctive features. Students will know how to identify and respect the cultural factor as a factor influencing the success of entrepreneurship and management. Students will be able to analyze and decide which cultural components of culture will be specifically considered, in the case of negotiating processes for different agreements with relevant culture members, as well as for management in multicultural environments. Teaching and learning forms/methods

Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Judith N. Martin & Thomas K. Nakayama .”Hyrje në komunikimin ndërkulturor”. Tiranë: UET Press, 2010. 2. Michael J. Papa, Tom D. Daniels, Barry K. Spiker.” Komunikimi organizativ – Qasjet dhe prirjet”. Tiranë: UET Press, 2009.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BUSINESS ENGLISH I Short content

The main objective of this course is to familiarize students with general language skills that will help them communicate more effectively in a variety of formal and informal circumstances / situations. Upon successful completion of this course, students must be able to:  Expand professional vocabulary.  Communicate with greater confidence.  Speak more accurately and fluently.  Improve written English through various exercises, and  Become through social networks with greater confidence and also to work successfully in multi-cultural environments. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2:2

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

FINANCIAL ACCOUNTING Short Content

The course is designed to address the importance of accounting information for decision makers, enabling students to use double entry bookkeeping to register financial transactions; general accepted accounting principles; financial statements and their components; the process of recognizing revenues and expenditures; the accrual basis of accounting; prepayments and deferred income, and other issues related to financial accounting. Aim and the expected outcomes of the student

This course is oriented to the needs of students who have the main field accounting. The course provides students with basic accounting knowledge for service, trading and manufacturing companies. The aim is that the students develop skills to be able to record general accounting transactions, understand and interpret the underlying financial statements and use accounting information to help make better business decisions. Forms of teaching and acquisition Lecturers, exercises, interactive approach, consultations, seminar paper work etc. Evaluation methods and criteria of passing

White boards, markers and IT equipements. The ratio between the theoretical and practical study The report is 2:3 Literature:

1. Asllanaj, Rr., Kontabilitetifinanciar, 2010, ISBN 978-9951-00-117-5 2. Monger, R., Financial Accounting, A global Approach, 2010. 1th Edition, ISBN 9780470518403 3. Authorized lectures prepared by Prof. Ass. Dr. Bekim Berisha.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BASICS OF FINANCE Short content This course deals with basic concepts in finance, money, simple and compound interest, time value of money, risk and return, financial institutions, financial instruments, financial derivatives, valuation of securities, financing methods. Objectives and expected results of the lesson:

This course aims to help: understanding the main concepts in finance; solving problems related to the time value of money; choice of opportunities and forms of financing the economic activity of company. The course enables students to develop skills in the use of technical instruments for valuating financial risk and return from investment in viable and profitable projects. After completing the course the student will be able to: To explain the basic concepts in finance, the time value of money, risk and return; To evaluate the investment risk; To classify financial institutions depending on their functions and positioning on financial markets; To know the financial instruments, types and they functions; To know how to apply the valuation models of securities in the money markets, capital markets and derivative markets; To identify the sources of business financing and influencing factors in the relative proportion between funding sources. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Evaluation methods and criteria of passing

1. Fadil Govori: Financë, IMF, Prishtinë, 2010 2. Herbert B. Mayo: Financa, LU Tiranë, 2014 1. 3. Mishkin, Frederick: The Economics of Money, Banking, and Financial Markets, 8th edition, Pearson Addison Wesley

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

STATISTICS Short content

The purpose of the statistics is to enable students to gain the necessary knowledge on the role and importance of general and in particular economic statistics regarding the fundamental principles, methods and models of statistics and how to apply them during lectures and exercises in economic analysis. Forms of teaching and learning lessons

Interactive lectures, exercises, discussions, assignments, etc. Assessment methods and passing criteria

White Board, marker and IT equipments. The relationship between theoretical and practical part of the study

The relationship is 2:3 Literature:

1. Rahmije Mustafa - Topxhiu: HYRJE NË STATISTIKË, Prishtina, 2016

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/ Subject

BASICS OF MARKETING Short content

Course content is expected to affect the level of knowledge, skills and attitudes of students: marketing concepts and definitions, marketing study objectives, principles and other marketing principles. The process, activities, tasks and marketing actions. Plan marketing research and application of research results. Macro-environmental impact and factors affecting consumer behavior, mix marketing tools. Etc. Objectives and expected results of the lesson

The purpose of the course program is to gain the knowledge and skills for the management and economic development, the treatment and the object of the marketing study in general. The purpose of the course basics of marketing is to prevail the methodology for preparing entrepreneurial programs in economics as well as management skills for marketing leadership in general. The results of this course are for students to gain some knowledge of marketing and to get acquainted with the theoretical and practical formatting of forms, different methods of applying marketing plans and implementing projects that derive from their direct business in marketing area, gain knowledge of the practical implementation of all models and the development of relevant strategies. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

INTERNATIONAL BUSINESS ENVIRONMENT Short content International trade economics and policy, International financial transaction mechanics that allow trade initiation and settlement, accounting systems that allow countries to monitor and manage the transfer of resources and capital, trade agreements and globalization, NAFTA and the World Trade Organization (WTO), major institutions and intermediaries that facilitate resource leakage (super-national agencies MNC and financial institutions, government agencies, private financial institutions), legal mechanisms and arbitration agencies that allow for the resolution of international conflicts, the global environment and the people in terms of opportunities for markets and shops for new goods and services, ethical issues faced by the international business community. Aims and learning outcomes (knowledge, skills and competences)

Upon successful completion of this course, students will be able to: Analyze the role and impact of international business on national economic development. Explain how the economic, political / legal environment affects international finances business operations. Discuss how cultural and behavioral differences affect local business practices, and how these differences can be addressed by using the appropriate strategies. Discuss the theory of international trade and government influence and business decisions international trade. The method of teaching and learning Lectures, exercises, interactive access, consulting, seminar papers and presentations. Ways of assessing students Students' assessment will be based on their attendance and engagement, written assignments, successes in the colloquium as well as the final exam. The eligibility criteria are based on the decision of the faculty council presented in the SER. Concretization tools / IT Appropriate literature, lectures, use of IT. The relationship between the theoretical and practical part of the study: The ratio between theoretical and practical part is 3:2 Literature:

1. Dr. HalilKukaj, Biznes Ndërkombëtar 2. Ilia Kristo, Biznesi Ndërkombëtar, Tiranë 3. Hill, Charles; Global Business Today 6th ed, ©2008. McGraw Hill Irwin ISBN: 4. 9780073381398. 5. BiznesNdërkombëtar- Rastestudime,Ushtrime, 2009, Ilirjan Lip

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BUSINESS LAW Short content

Through this subject, students of the field of economics aim to achieve these basic goals: to provide knowledge on legal norms, state, and state bodies, and law subjects, legal meaning of enterprises, contracts and types of contracts, etc. The business law course will be taught by providing students with new and appropriate knowledge about the right and the needs of the economy for regulating it in legal terms. Objectives and expected results of the lesson

Business law lectures will provide students with theoretical and practical knowledge of the necessity of recognizing institutes and law institutions in certain areas. This, under the conditions and circumstances in which the economy is developed today, becomes more understandable, but it is also necessary that the treatment and explanation of the legal system also presupposes the basis of functioning and regulation of the economic and industrial system. Teaching and learning forms/methods

Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

2. Dr.Mazllum Baraliu "Business Law", Prishtina, 2010. 3. Dr. Mehdi Hetemi "Right to Basic Knowledge of Business Law" Prishtina 2004 4. Mr. Armand Krasniqi "Business Law for Economy" 2014 5. Dr. Mehdi Hetemi "Afarsite Right" Prishtina, 1998. 6. Dr. Riza Smaka "Business Law", Prishtina, 2000 7. Mr. Armand Krasniqi "Right to Tourism and Catering". 8. Dr. Nerxhivane Dauti "Right of Obligation"

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/ Subject

ACADEMIC WRITING Short description

The aim of the course is: -To raise the level of language use and written communication, -To develop the communication skills and transmit knowledge, -To develop the ability of judging, comparing, analyzing, synthesizing, etc. Students should: -Apply and differentiate writing techniques like, -Analysis/ Topic selection; Research/ Collecting material; Curriculum; Information grouping and categorization; text review/ editing, -To have profound, complete, and accurate knowledge about the subject which will allow them to speak and write appropriately.

Teaching and learning methods: Interactive lectures, discussions, semiranrs, etc. Assessment methods and evaluation criteria Students’ assessment will be based on their attendance and engagement, written assignments, performance in class, and final exam. The eligibility criteria are based on the decision of falucty council presented in SER. Means /IT White boards, marker, and IT equipments. The relationship between theoretical and practical knowledge The report between theoretical and practical part is 2.2 Literature:

1. A basic and two aditional titles, not older than 10 years

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

OPERATIONS MANAGEMENT Short Content

Case Operations Management relates to explaining theoretical and practical operations required and necessary for the efficient management of the function, planning, organizing, directing and controlling the resources of a business that needed to produce products and services with the aim of realizing as major benefits.

Aims and learning outcomes (knowledge, skills and competences)

At the end of this course, students shall be able to comprehend: - What represents the management of operations, which is the role of management in business operations, - What is the strategy of operations and make the difference between winning and competing priorities of a business, - To understand why it is important to design the product or service process and what are the stages of design, - Students will be able to build independent concepts related to the management of operations in manufacturing and service businesses through research and professional preparation of research projects in this area. The method of teaching and learning Lectures, exercises, interactive access, consulting, seminar papers and presentations. Ways of assessing students

Students' assessment will be based on their attendance and engagement, written assignments, successes in the colloquium as well as the final exam. The eligibility criteria are based on the decision of the faculty council presented in the SER. Concretization tools / IT Appropriate literature, lectures, use of IT. The relationship between the theoretical and practical part of the study The ratio between theoretical and practical part is 3:2 Literature:

2. Prof SuzanaPanaritiManaxhimi i Operacioneve, Konceptet, Metoda, Strategji, Tiranë, 2013 3. GrupautorëshMenaxhimi i Operacioneve, 2012 4. OperatinsManagment, Willians J. Stevenson, (Rochester Institute of Technology), McGraw Hill Irvin, 2008 UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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5. Operation Management, Jay Heizer (Texas Lutheran University), & Barry Render (Graduate School of Business, Rollins College), Prentice Hall, 2010. 6. Operation management, Lee J. Krajewsi, Larry P. Ritzman, Manoj K. Malhotra, Prentice Hall, 2009.Operation Management, Creating Value along the supply chain, Bernard W. Taylor & Roberta S. Russell, 2010

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module/ Subject:

PROJECT MANAGEMENT Short content

Students will learn the complex interconnection and scrutiny of all phases in which the project passes. This discipline includes the development of a project plan that contains clearly defined goals and objectives, describing the way they will be achieved, so it is a carefully planned and well-organized attempt for doing a particular job. Students get acquainted with the basic notions and contemporary concepts of project operation. This material is intended for students to understand the essence of project design and how their operation is managed.

Aims and learning outcomes (knowledge, skills and competences)

Students will also learn how to get support from investors and lenders for initiating an independent enterprise. Students, in consultation with the faculty, will prepare market analyses, determine the organizational structure, specify operational objectives, and prepare projects for the first year of activity of the enterprise (with a concrete task).

The method of teaching and learning Lectures, exercises, interactive access, consulting, seminar papers and presentations. Ways of assessing students

Students' assessment will be based on their attendance and engagement, written assignments, successes in the colloquium as well as the final exam. The eligibility criteria are based on the decision of the faculty council presented in the SER. Concretization tools / IT Appropriate literature, lectures, use of IT. The relationship between the theoretical and practical part of the study The ratio between theoretical and practical part is 2:2 Literature:

1. Dr .Elez Osmani,Dr.Bledar Striniqi,Dr.Dorjan Deltina:Drejtimi –Operimi i projekteve,Project mengment,Shkoder 2006. 2. Ekonomia dhe Ndërmarësia, DANIDA@MASHT, 2013, Prishtinë, Kosovë. 3. Kalpakjian, Serope; Steven Schmid (August 2005). Manufacturing, Engineering & Technology. Prentice Hall, 22–36, 951–988. ISBN 0-1314-8965-8. Module / Subject

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

INFORMATICS IN BUSINESS Short content

The business information technology system facilitates us in some of the high-level business applications that are: - Administration system in final business accounts, invoices, warehouses, etc. - Ticket reservations in the aviation system, - Banking and other insurance systems. Modern business-based technologies have increased not only in the use of authorized means of collecting, transmitting and processing information, but also in profitable business profits as well as facilitating the exchange of data and the computer. Objectives and expected results of the lesson

Lectures and exercises will be held in one semester and that is 2 hours of lectures and 2 hours of exercises (the number of hours is preferred to increase). This course is evaluated with 6 credits. Lectures will be held in groups of 30 to 40 students, and the exercises will be made in groups of 25 to 30 students. During the lectures students are activated with additional comments, questions and explanations. A maximum of 60 hours of formal contact time (lectures and labs) is needed. Likewise, project tasks will be performed according to the instructions of the professor and the assistant who will strengthen the student's practical and independent future work in studies or work. Consultations with the student will also be held according to the agreement. Students have the right to communicate via email with the professor and the assistant. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Essentials of Management Information System 6e, PRENTICE HALL, 2016 2. Informatika ne biznes - Mihane berisha, universiteti i Prishtines, 2016. 3. Teoria: “Business Driven Technology”; Stephen Haag, Paige Baltzan, Amy Philips. McGraw-Hill 4. 2006, USA. ISBN: 0-07-298301-9. 5. Microsoft Access”; Agni Dika. Prishtinë, 2006 si dhe njohuri ne programe softuerikë.

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6. Besnik Skënderi: Elemente themelore në Word dhe Excel-libra shqip për Power Point etj. Prishtinë 2011.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Module / Subject

BUSINESS ENGLISH II Short content

Also students are enabled to acquire the necessary knowledge of elementary English communication, to be able to understand and express their thoughts in English as well as to create the necessary basis to advance their knowledge and to move to higher levels of learning and communication in English. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Cambridge “Bussines Vovabulary in Use “ Intermediate By Bill Mascull; 2. Cambridge Business BENCHMARK Pre- Intermediate to Intermediate By Norman Whitby;

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Module / Subject

MARKET RESEARCH Short content

This course offers basic knowledge about scientific research and especially for marketing research. The topics that are discussed are: understanding the role of marketing research, SIM and relationship with research disciplines, research marketing process, types of research and data types, qualitative research and quantification, data collection tools, samples, data collection, data analysis and compilation of research report. Objectives and expected results of the lesson

1. Basic Literature: Prof.dr. Ramiz LIVOREKA, "MARKETING RESEARCH, (university book). Published by "Dinograf" Ferizaj, 2011. 2. Additional Literature:. 3. Albanian Language and Dictionary Glossary 4. Other terminology terms from marketing, business and economy. 5. William G. Zikmund, Exploring Marketing Research, 8E. Thomson, South-east, 2002. 6. Gilbert A. Churchil, Basic Marketing Research, 4E. South-East Thomson- Learning, 2001. 7. Donald S. Tull and I. Hakins, Marketing Research. Fourth Edition, University of Oregon, Eugene, etc. UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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Module / Subject

CUSTOMER BEHAVIOR Short content

Customer Behavior is a subject that studies why and how consumers make certain decisions and how their behaviors change under the influence of certain factors. The subject focuses heavily on the influence of the consumer's psychological factors, external environment factors, and the situation in which the customer may be whenever he or she decides to buy something. It should be noted that the subject does not only study the act of purchase but also studies the process before and after the purchase, even examines how possession or lack of things can affect consumer behavior in general. Objectives and expected results of the lesson

Customer behavior creates an opportunity to better understand why consumers choose certain products and companies, what is happening in the business world, why someone is successful and someone does not. If companies have information on what factors affect consumers' behavior and how they affect them, then they can tailor products and services to customers better. This serves as a first step in policy making and making the right decisions in marketing. The course provides the most advanced model for understanding consumer decision making, which serves as a program for business success in the market economy and in the time of hyper-competition. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2

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Literature:

1. Semiha Loca, Consumer Behavior, 2012 2. Vjollca Bakiu, Consumer Behavior, 2010. 3. Artan Xh. Duke, Consumer Behavior, 2009. 4. Michael Solomon, Gary Bamossy, Soren Askegaard, Margaret K. Hogg, Consumer Behavior, 2006. 5. Roger D.Blackwell, Paul W. Miniard, James F.Engel - Consumer Behavior, 2006. 6. Williams L. Wilke, Consumer Behavior, 1986. 7. Kotler & Armstrong (2008). Principles of Marketing. 8. Kotler & Armstrong (2013). Marketing Policies. The 13th edition. Module / Subject

CAREER DEVELOPMENT Short content

This course provides students with the opportunity to gain insight into career development issues. In addition, the course is presented as a good opportunity for students to know and evaluate the role of personal communication and written communication as important elements for career development. Also, through this course, students will gain knowledge not only of the role and the importance of career orientation education as well as career development, and additional knowledge about their professional development. The main topics included in this course are: reviewing career plans, career planning, role of recognition of personal values, beliefs and attitudes in career development, communication and careers, gender discrimination, job offers, negotiation, career development in the era of globalization, etc. Objectives and expected results of the lesson

The knowledge gained from this course will impact on improving students' knowledge of different career-related issues. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2

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Literature:

1. Mete, E. (2010). Your Career Guide. 2. Career Development Guide. Prepared by: Career Office, Coordination and Student Support at "Albanian University". Tirana, 2016. 3. Alite, R. Gender Discrimination in Career Management.

UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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Module / Subject

INTERNATIONAL FINANCE Short content

The main purpose of this course is for students to gain insight into the main current economic problems in International Finance. In this context, we will emphasize the economic and political behaviors that affect corporate finances. Moreover, in foreign exchange transactions in international markets and stock markets.

Objectives and expected results of the lesson

Students will receive general knowledge on international finance development. So they will gain insight into the financial crises and how to cope with these crises. Students will also be recognized on Financial derivatives and exposure to potential risks. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2:2 Literature:

1. Gani Gjini, International Finance, 2015, Prizren. 1. Frank J. Fabozzi - Franco Modigliani, Capital Markets Institutions and Instruments 2. publishing house, mediaprint - Tirana, year 2013. 3. Understand Burden Jeffrey B. Little & Lucien Rhodes 4. Frederic S. Mishkin & Stenly G. Eakins, Markets and Financial Institutions College Victory, year 2009 Prishtina.

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Modul/ Subject

ENTREPRENEURSHIP Short Description

The course aims to conceptually present the complexity of development and growth of a new business, including the assessmeent of the advantages or strengths and weaknesses, opportunities and threats that surround the business environment. The course provides basic knowledge on theoritical and practical issues in the field of entrepreneurship and small enterprises, testing ideas , innovation, assessing opportunities, buyers, business plans, market, E—market and lounching joint investments. Aim and learning Outcomes

Students will develop their skills needed for a successful entrepreneur. They will analyze the specific aspects they will face while developing entrepreneurship and acquire the necessary skills in efficient resourrce management. The metodology for the realization of course topics Lectures,interactive discussions, seminars, papers ,ect. Evaluation methods and criteria

1. Dr. Emeric Solomossy, Dr Safet Merovci, “ Entrepreneurship”, University of Prishtina, Faculty of Economics, 2008, Prishtina. 2. Dr.Djuro Horvat, Zeljko Tinter, “ Entrepreneurship, University Koleg” Victoria” ,2008 ,Prishtina 3. DANDA,MEST”Entrepreneurship”, 2011, Prishtina.

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Module/ Subject

E-MARKETING Short content

The course content is expected to affect the level of knowledge, skills and attitudes of students. Concepts and Definitions of E-Marketing (Electronic Marketing). E-marketing study objectives and defining Internet marketing. The need for internet marketing. Marketing on the Internet as a vital part of the integrated marketing strategy. Website, a platform for online marketing in the business-consumer sector. Creating relationships with consumers. Internet customer experience and the importance of creating a web site. Likewise, Web site marketing in services. Impact of the web site on consumer behavior. Objectives and expected results of the lesson

The purpose of the course program is to acquire the knowledge and skills for the management and economic development, the treatment and the subject of E-marketing study in general. The purpose of the E-Marketing course is to prevail the methodology for preparing entrepreneurial programs in the economy as well as managerial skills for direct marketing leadership. The results of this course are for students to gain specific knowledge of E-marketing and to get acquainted with the theoretical and practical formatting of forms, different methods of applying electronic marketing plans and implementation of business-related projects direct them in the field of E-marketing, to gain insight into the practical application of all models and the building of relevant strategies. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2

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Literature: Authorized lectures, Prof.Ass.Dr. Hysni Terziu, Faculty of Economics Prizren, 2016/2017. Philip Kotler, Marketing Management, 1999., P. S. &. Chaffey, Internet Marketing, 2005. Online Marketing Opportunity Report: Social Media, Blog, and Search Engine Activity by Industry, HubSpot.com., The Small Business Online Marketing Guide, Google, 2011, MSc. Shkumbin Misini, Market Place, Pristina: Universum College, 2012., R.E.H. &. M. Liebe, Economics Principles and Application, 2004. Standing, C. (2002). Methodologies for Developing Web Applications Information and Software Technology StrategjiaNdërsektorialepërShoqërinë e Informacionit Susan Sweeney, CA,CSP, HoF,101 Ways to Promote your website Sharma dheSheth, ”Electronic Services Quality”2004 Shneiderman, 1998 Electronic services quality Teo and Pian, Internet Marketing, 2003 Tourism Concern ( 2003), Annual Reports and accounts Wolfinbarger&Gilly, 2003 Electronic service quality.

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Module / Subject

QUANTITATIVE ANALYSIS IN BUSINESS Short content

The subject primarily focuses on analyzing business problems and using quantitative research methods as a tool for solving them. This course includes the understanding and implementation of modeling methods, statistical research, and the use of computer software for data analysis and decision making. Clarification and general rules for writing and submission of the report on the scientific research carried out course requirements. This module requires basic knowledge in statistics, quantitative methods, mathematics, computer knowledge, and economics. Objectives and expected results of the lesson

The benefit of research is by public opinion research and market research that are extremely practical to the very theoretical analysis of social impact. Planners and administrators use research on basic information about policy decisions. Economists are based on regular consumer research on household financial status and on business enterprise surveys to measure recent investment. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Nimani, Artan, BASICS OF STATISTICS, KB, Prishtina 2012 2. Ronald Jay Polland, RESEARCH AND ANALYSIS BASED STUDIES, NY 1998 3. Cooper, D. Schindler, P. Business Research Methods, 9th ed, McGraw Hill, 2006 4. Sekeran, U. RESEARCH METHODS FOR BUSINESS: A skill building approach, 4th ed, Nrw Jersey, John Wiley ans Sons, Inc.2003

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Module / Subject

GERMAN LANGUAGE I Short content

Interactive lectures, exercises, discussions, group work, etc. Contemporary methodology is applied in the teaching process. Various forms of modified lecture, independent work of students according to contemporary forms of cooperation (individual reflection orally and in writing, works in pairs, small group work, attentive reading and written assignment). Assessment methods and criteria of passing

Course book, workbook, additional material, computer, projector, loudspeaker, whiteboard, and markers. The ratio between the theoretical and practical part of the study The ratio is: 2:2

Basic literature:

1. Menschen A 1.1, Deutsch als Fremdsprache, Kurs- und Arbeitsbuch, Hueber Verlag, Ismaning 2012. Additional literature: UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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2. Duden 4 (Grammatik des Deutschen), Duden 2005. 3. Helbig/Buscha: Deutsche Grammatik: Ein Handbuch für den Ausländerunterricht, Langenscheidt 2008. 4. Dreyer/Schmitt: Lehr- und Übungsbuch der deutschen Grammatik. Max Hueber Verlag. München 2010. 5. http://deutschtraining.org/course/deutschkurs-a1-online/

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Module / Subject

FINANCE ANALYSIS Short content

This subject is a scientific discipline that is based on most of the operational economic trials for achieving the company, their progress, mid-term and long-term periods, as well as solvency, and so on. This analysis enables a complex review of all phases over which the financial statements pass. This discipline includes the development of a financial statement that contains clearly defined goals and objectives, also describing how they will be achieved for that enterprise, (i.e.) a carefully planned and well-organized effort to carry out this analysis. Objectives and expected results of the lesson

The course "Analysis of Financial Statements" course will help students to get acquainted with the basic notions and the contemporary concepts of financial statement operation. The material is intended for students to understand the essence of compiling a financial analysis. During the development of lectures and exercises in this subject, students will be able to recognize complex reviews of all phases over which the process of compiling the financial statements passes. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Financial Analysis (lectures) prof.dr sc.Nerimane Bajraktari and Fatbardha Molla 2. Balance Analysis prof.dr.Palok Kolnikaj, prof.as.dr.Hydajet Shehu 3. Financial Flow Techniques prof.dr.Palok Kolnikaj, prof.as.dr.Hydajet Shehu

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Module / Subject

TURKISH LANGUAGE Short content

Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Yabancılar için Türke 1 , Gazi Universıty, Ankara 2006

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Module / Subject

CORPORATIVE GOVERNANCE Short content

This course is oriented for needed of student who will be recognized with corporative governance system, as an oriented case in global level. The course is design to ensure a deep insight in a way how corporate and companies are governed. Objectives and expected results of the lesson

Understand corporative governance system that are formed in the past from economic forces, politics, social and culture. To identify consequences of reflection forces nowadays that impact in controlling of corporative for the future of corporative governance. To choose and identify best models of Corporate Governance system for corporate and other Institutions. Students will understand basic elements of right management of Corporate Governance. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Qeverisjakorporative, “Boton Shoqata e Kontabilistëve të Çertifikuar dhe Auditorëve të Kosovës me licencë dhe autorizimtë BPP Learnin Media”ISBN 9780 7517 3296 2. 2. British Library Cataloguing-in-Publication data. 3. Shyqyri Llaçi & Jorida Tabaku, Qeverisja e korporatave , 2010 Cikël leksionesh., 4. Claesssens, World Bank, Corporate Governance and Development, 2003, 5. Candbury Code, The Code of best practise”, 1992 London.

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Module //Subject

INTERNATIONAL BUSINESS Short content

The course "International Business" aims to provide students with theoretical and practical knowledge regarding the conditions under which develop international business activities as well as methods and procedures of international business development activities. After completing the course, students: - Will understand right contents of different notions in the field of international business, - Will have knowledge of the conditions under which develop international business activities, - Will have knowledge of the different types of international business operations, - Will be able and skilled to perform different operations to international business, - Will be able to foresee the risks which they are exposed in the implementation of business operations and implement adequate protective measures, - Will be competent in running operations, -International business to business entities. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2

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Literature:

1. Halil Kukaj, Biznesi Ndërkombëtar, Universiteti “Ukshin Hoti” Prizren, Prizren, 2017. 2. Ilia Kristo, Biznesi Ndërkombëtar, PEGI, Tiranë, 2007 3. Hill, Charlls W.: “International Business”, McGraw-Hill, New York, 2007. 4. Daniels D. John, Radebaugh H. Lee and Daniel P. Sullivan: International Business – Environments and Operations, Pearson, Prentice Hall, New Jersey, 2004.

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Module/Subject

HUMAN RESOURCES MANAGEMENT Short Content

Subject has to purpose to offer advance knowledge, to be able students for specific use of theory concept and methods from human resources management. Aims and excepted learning result (knowledge, skills and competencies)

Understanding that Human Resources Managing is process for ensuring of right people and on the right time. Students will understand basic elements of Human Resources Managing. Forms of teaching and learning

In two hours and one hour exercises per week it will elaborated learning material, and it will organize group discussion. It will present paper seminary that will present and discuss together with students. Students encouraged following managing aspects and institution organizing, public and private companies and they take topics for discussion. Estimated methods and passing criteria

Hall equipped with computer/ Laptop and projector for presentation of materials, table, marker. Report between theoretical and practical part is 2:2 Literature:

1. Manaxhimi i Burimeve Njerëzore, Dr. Shyqri LLACI,Dr. Zana KOLI, Tiranё 2. Paul Banfield-Rebecca Kay :Hyrje në Menaxhimin e Burimeve Njerezore, Përkthyer nga: Jonida Bregu, Botimi UET Press 2011 Tiranë; 3. Menaxhimi i Resurseve Humane, Enver KUTLLOVCI, Prishtinë, 2004

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION Module / Subject

ETHICS IN BUSINESS Short content

Ethics and moral reasoning, Principles in business, Market and ethics, ethics of consumer goods and advertising, discrimination of work and ethical aspects of it, ethics and ethics, ethics of ethics, ethics of business organizations, ethical and social reporting and auditing, ethical and social issues, ethical and social audits, ethics auditing concept and Its role in assessing ethical management programs. Objectives and expected results of the lesson

Module / Subject

PROFESSIONAL PRACTICE

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Module / Subject

BUSINESS ENGLISH III Short content

Objectives and expected results of the lesson

Bringing learners up to date with the language they need for business today, this book explains words and expressions and also provides practice of using the new language. This second edition reflects recent developments in technology, global relations and financial practice and covers a wide range of topics from Finance to Culture at Work. It also helps learners develop skills in key areas including Presentations, Meetings and Negotiations. With vocabulary drawn from the Cambridge Business English Corpus – a collection of real English compiled from authentic sources including business magazines, professional journals and educational books – learners can be sure that the language they're learning is up-to-date, relevant and natural. This second edition comes with or without a new CD-ROM, which offers practice exercises and games, audio of each word or phrase, tests and a phonemic chart for pronunciation support. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing: Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Offered to students in all possible forms of actual development - in physical print, in PDF, and as App for smart phones. 2. Business Vocabulary in Use: Intermediate with Answers and CD-ROM 2nd Edition ISBN: 9780521748629 CEF Level: B1 - B2 Publication date: April 2010

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Module / Subject

GERMAN LANGUAGE II Short content

This course is a training course designed for students of the first year of the Faculty of Economics. The course begins with alphabet, vowels, two vowels and consonants. German and the rules of pronunciation and spelling of words learned. The rules of prominent and unsaved joints will be clarified: der / ein, die / eine, das / ein for the names of all. German as well as the names of names. The rules of choice of regular and irregular verbs, divisive verbs, and modal verbs at the present time (Präsens), past time (Präteritum), and at the time performed (Perfekt - verbs: haben and sein. The names, timelines, and names of two of the many names (Compositions) will be treated. Objectives and expected results of the lesson

Realization of conversational language; Enriching the vocabulary of everyday and economic expressions; Using regular, irregular verbs, and modal verbs in speech and writing; The correct use of prominent and unsaved joints in the denominations and accents; Writing short paragraphs; Acquiring translation skills for text (short sentences and texts). Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Duden 4 (Grammatik des Deutschen), Duden 2005. 2. Helbig / Buscha: German Grammar: Ein Handbuch für den Ausländerunterricht, Langenscheidt 2008. 3. Dreyer / Schmitt: Lehr- und Übungsbuch der deutschen Grammatik. Max Hueber Verlag.

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Module/ Subject

STRATEGIC MAREKTING Short content

Course content is expected to affect the level of knowledge, skills and attitudes of students: Strategic marketing concepts and definitions, marketing strategy definition, marketing strategy analysis methods, market segment strategy, enterprise strategy alternatives, market kinked with market economy, marketing management, understanding and adapting the strategy base, market segmentation strategy, alternative market strategy, choice of market strategy, and target. Objectives and expected results of the lesson

The purpose of the course program is to gain knowledge and skills for the treatment and study of Strategic Marketing in general. The purpose of the Strategic Marketing is to prevail the methodology for preparing strategic entrepreneurial programs in economics as well as managerial skills for strategic marketing leadership. The results of this course are for students to gain some knowledge of strategic marketing and to get acquainted with the theoretical and practical formatting of forms, different methods of applying strategic marketing plans and implementing projects that derive from direct business in the field of strategic marketing, gain insight into the practical implementation of all models and the building of relevant strategies. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

1. Prof.Ass.Dr. Liliana Elmazi "Marketing Strategy" Tirana 2002 University of Tirana. 2. Prof. Ali Jakupi "Marketing Basics", Prishtina, 2000. University of Prishtina Faculty of Economics. 3. Prof.Ass. Hysni Terziu, Authorized Lectures, Faculty of Economics, Prizren, 2014/2015. 4. Pһilip Kotler and Keven Keler: Marketing Management, 2012. 5. Prof. Nexhmi Rexha, "Marketing" Prishtina 1982 University of Prishtina, Economy Faculty. 6. Prof.Dr. Nail Residi, Marketing, Pristina University 2007.

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Module / Subject

TOURIST POTENTIAL MANAGEMENT Short content

This subject analyses hotel management and helps towards their understanding and recognition, it gives a wide description of planning and measuring the tourism needs on a macro and micro level. Helps towards management of tourism potentials. The analysis, recognition and respect of clients will be related to the means of communication to them. The subject allows the future managers to use the overbooking and pricing techniques as well as the use of metric marketing methods. Objectives and expected results of the lesson

The definition of attractions and tourist areas, the planning of hotels according to the necessary elements of sustainable tourism will be developed in conjunction with a thorough analysis of the decision-making process regarding current and future developments. The student should be able to:  Understand the organization of a modern hotel company;  Recognize and perform the jobs of the reception branch upon arrival;  Analyze tourist policies. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Roy A.Cook.,Laura J.Yale.,Joseph J.Marqua (2009) Tourism: The Business of Travel, Pearson 2. G.Michael Hall.(2009) Tourism Planning: Policies, Processes and Relationships, Pearson 3. Jean-Pierre Lozato-Giotart.,Michel Balfet (2009) Progettazione e gestione di sistemi turistici. Territorio, sistemi di produzione e strategie,FrancoAngeli 4. Prepared lectures on Tourism Strategy by Petrit Hasanaj 5. Application of FAS model in managing tourism potentials, by Petrit Hasanaj

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Module / Subject

LOGISTICS AND DISTRIBUTION Short content

The course aims to illustrate the features and opportunities associated with managing the integrated supply chain (SCM) within an economic system. The analysis focuses on the production management, commercial and distribution of goods and allows identification of the outsourcing of logistical transfer and the strategic role taken by third-party logistics operators. The methodological approach followed is that of supply chain management and distribution channels (commercial and logistic) where the company is positioned within a system of production, commercial and distribution relations at the front and back ends of the supply chain. The course examines customer-supplier relationships, commercial and logistic networks (distribution channels), strategies of various players in the market, techniques for optimization and management of physical flows (goods) and information (ICT). Objectives and expected results of the lesson

At the end of the course, the student should be able to:  distinguish the reorganization processes that are being developed within the economic systems in the light of the relationship between customers and suppliers at the front and end of supply management;  be able to analyze in a summarized way the relationships between different links in the production, sale and distribution of goods;  understand the meaning of logistics and marketing management within business processes and also supply chain management;  the student will be more equipped to handle and understand the business economy, marketing and international courses. Teaching and learning forms/methods Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing Students will be evaluated according to their attendance and commitment, homework, colloquium’s success and eventually the final exam. The criterions of passing are based on the council’s decision as presented above in the Self Evaluation Report (SER). Means of concretization / IT White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2

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Literature:

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Module / Subject

EUROPEAN ECONOMIC INTEGRATION Short content

The Meaning and history of creating regional economic integration. Levels of regional economic integration. Background and motives of EU creation. EU bodies and institutions. Policy Making in the European Union. EU Joint Policy. EU policy-making following the Treaty of Lisbon. Objectives and expected results of the lesson

This module aims to provide students with the necessary information on regional economic integration, with special emphasis on the European Union. Students will be introduced to the history of the creation of the European Union, its organs and institutions. EU macroeconomic policies, etc. Teaching and learning forms/methods

Interactive lectures, discussions, seminary works etc. Assessment methods and criteria of passing

White boards, markers and IT equipments. The ratio between the theoretical and practical part of the study The ratio is 2: 2 Literature:

1. Shpresa Shehu - Kursani; (2015), Policy Making in the European Union, College Juridika, Pristina. 2. Musa Limani; (2012), European Economic Integration, Universum College, Pristina. 3. Baldwin R :, & Wyplosz; (2009), The Economics of European Integration, Mc Graw Hill.

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SWOT analysis of the content of the educational process:

Strengths:  Active involvement of the academic staff in program development based on interactivity;  Expected results adjusted to the right level (level VII) of the National Qualifications Framework;  Syllabus contains detailed information on the learning process (subject matter, student load, assessment methods, literature, etc.);  Organize groups such as to simulate an international business environment, and visit internationally owned companies at home country and abroad;  Extensive use of IT tools to uphold the learning process;  E-business students' training;  The International Management Program is comparable and similar to the program of studies that are organized at the University of Vienna (Universitat Wien - Degree Programme in International Business Administration), University of Applied Sciences Würzburg-Schweinfurt in Germany, University of Information Technology and Management in Poland and with the University of Kent in Great Britain;  The professional practice is part of the curriculum and is equivalent to 4 ECTS. Weaknesses:  Poor level of knowledge of English language and global business languages by students;  Lack of contemporary literature in Albanian.

Opportunities:  Offering the program in English language based on commerce character;  ERASMUS exchange programs for staff and students;  Increasing the level of cooperation with foreign universities especially with those from Europe and the region.

Threats:  Large student groups (although a request has been made to the Steering Council for the reduction of groups);  Translating literature from English to Albanian;  Likelihood of student mobility abroad is limited due to visas.

1.3.5. Students

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The "International Management" program is dedicated to all candidates who have completed secondary education (which is certified by diploma). As such, all candidates holding a high school diploma will be eligible to apply for a place in the announcement of the UPZ for admission of new students at the Bachelor level. The criteria for student enrollment are foreseen by the Law of Higher Education in Kosovo, by the Statute of the University of Prizren and are stated in the public announcement for admission of new students. Determining the quota for admission of students is made by the Senate of the University of Prizren, and in this academic year there were 250 open places for regular students and 50 places for students with correspondence. The announcement is posted on the UPZ website and is available in Albanian and Bosnian language. The announcement also indicates the terms and conditions of the application, the manner of application, the documents to be handed, the organization and the manner of holding the entrance exam, the deadlines of the announcement, the deadline for complaints and also there are presented other important information. The announcement also reserves the right to admit students with special needs, students belonging to the close family of martyrs as well as students from minority communities. Candidates are eligible for admission to UPZ and for enrollment after they successfully pass the exam, based on the number of points earned. Students, after being admitted, on the date of the beginning of the academic year, are welcomed by the Dean and academic staff and instructed for administrative and technical issues. Students also have a student card that enables them to join the University Management System (UMS). After students enrol, they are divided into groups as defined in the regulation nr.prot.01-121, dated 20.04.2018. Separation of groups for both lectures and exercises is done in order to ensure an effective and interactive process of teaching and learning.

Compulsory Elective lectures Exercises for compulsory lectures / elective subjects Faculty of Up to 150 Min.20 – Max 70 Up to 50 Economics

The table below presents data on the number of students who are active during the last three years and the number of students who are unregistered.

Faculty of Economics – International Year 2016/2017 2017/2018 2018/2019 Management Number of active 423 452 462 students Number of students that have been 42 76 21 unregistered

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Faculty of Year 2016/2017 2017/2018 2018/2019 Economics International Management - 218 219 257 TOTAL F M F M F M According to Gender 80 138 92 127 132 125

The table below shows the number of students enrolled in the first semester during the last 3 years for the first time and that continue to be active.

Faculty of Year 2016/2017 2017/2018 2018/2019 Economics International Management - 163 176 224 TOTAL

All regular students are required to attend lectures and exercises as well as to perform all other duties related to the attendance of day-to-day learning until completion of studies. The attendance of students is verified according to the signatures given in the evidence sheets. Attendance is considered by the professors and assistants when evaluating the student's performance. Students also undertake tests, seminars, presentations and exams to receive their final grade. Evaluation results are provided in short timeframes. The professors hold consultations both before the exam and after the exam to assist and counsel the students. The final results achieved during the entire process of studies for each subject are certified in the transcript of records. The Faculty of Economics has a Regulation on the Determination of Undergraduate Studies Criteria that informs students of their rights and obligations and information on any other aspect related to undergraduate studies. This regulation is published online and is accessible by any student. The average percentage of students passing through the "Business Administration" program is around 60%. Meanwhile, the percentage of students who drop out of studies ranges from 8.3 to 11.2%. (faculty level). Students have a significant representation in the Faculty's bodies, namely the International Management Program and the students' interests are represented at the university and at the faculty through these two bodies:  The student parliament at university level created from free and democratic elections; UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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 The student councils at the academic level, as well as;  Each program and group of students within each academic year have their representatives elected by votes and in a transparent manner. The legal basis for this representation derives from the UPZ Rules of Procedure: https://uni- prizren.com/repository/docs/RREGULLORJA_NR.01-34_73953.pdf

SWOT analysis for students:

Strengths:  Transparent and publicized procedures for the admission of students;  Significant number of students at bachelor level, who are potential to continue to the master level;  Small exercise groups that provide higher effectiveness;  Involvement of students at all levels of decision-making in UPZ;  A transparent and well-known assessment system for students;  Administrative support during studies;  Motivating distinct students (Offering scholarships for excellent students);  UPZ's cooperation agreements with other educational institutions abroad enable students to complete one semester abroad.

Weaknesses:  There are no media promotion campaigns of UPZ study programs that would inform interested parties;  Lack of professional counseling for students with emotional problems (psychologist) and lack of provision of health services (doctor, dentist, etc.);  Lack of training of teaching staff in the theory and practice of student assessment methods;  There is no electronic monitoring system for students' participation in the classroom.

Opportunities:  ERASMUS mobility programs for students;  Active participation in lectures and exercises;  Increasing knowledge and developing necessary skills for independent research.

Threats:  Orienting students towards other easier areas of study;  Insufficient support for science and research.

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1.3.6. Research

The Faculty of Economics for the International Management program has developed a research plan and has compiled a dynamic research plan in the field of International Management, such as: Identifying market needs for study program development. University of Prizren "Ukshin Hoti", has signed a significant number of national and international agreements with various Universities for cooperation in research and mobility of academic staff and students. While the research plan in regard to this program will be implemented within the overall research program at faculty level and University level. The research and scientific work completed by the academic staff will be completed in accordance with the Administrative Instruction of MEST, no. 01/2018 for works that will be published in internationally scientific journals indexed in Platforms and Databases defined under the above mentioned Administrative Direction. The University Senate also in compliance with the Administrative Instruction has adopted a Recommendation with a list of 3 electronic platforms and 3 platforms proposed by the academic units of the University of Prizren “Ukshin Hoti”, where academic staff can publish scientific papers and publications in scientific journals that are indexed on electronic platforms according to the AI and the Senates Recommendation and according to the criteria set by scientific journals. While the costs of publishing scientific papers and attending international conferences under the AI’s are covered by MEST and the University of Prizren “Ukshin Hoti”, with the approval of the Steering Committee.

SWOT analysis for research:

Strengths:  Diversity of research and scientific publications in the field of International Management;  Active participation of the academic staff in national and international academic conferences;  Publication of scientific papers in international journals indexed in electronic platforms according to the MEST Administrative Instruction and UPZ Senate Recommendation;  Cooperation with local and international universities and with research institutes for joint research projects;  Organization of scientific conferences by the Faculty of Economics with other local and international partners;  Initiative for the establishment of the Economic Institute at the Faculty of Economics in cooperation with other public universities in the country and with international partners.

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Weaknesses:  The lack of financial means or lack of budget for scientific research that is distributed by MEST or the University of Prizren “Ukshin Hoti”;  Lack of opportunities for access to international projects due to the lack of free movement in EU countries;  Lack of incentives by the university and MEST for research and cooperation between academic units at the Faculty of Economics;  Lack of student participation in projects or scientific research;  A small number of research institutions in the country are dedicated to the Economic sciences;  Lack of cooperation between the Faculty of Economics and other faculties in the country;  Bureaucratic procedure for the implementation of economic projects at faculty level.

Opportunities:  The experience and the results achieved by scientific research are good opportunities for cooperation and for offering consultancy to institutions, companies and other stakeholders;  Increased international cooperation for joint scientific research;  Utilization of Human Resources (academic staff) and students for the quantitative and qualitative growth of scientific research and especially interdisciplinary projects;  Efforts to increase co-operation with the private business community in the country;  Revenue generation from research projects through support from MEST, donors and support from private businesses;  Increased involvement of students in research and scientific work.

Threats:  Lack of cooperation between the academic staff and students of the Faculty of Economics with faculties and other similar universities in the country and region;  Lack of financial incentives for academic staff in support of research and scientific research;  High rate of unemployment in the country.

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1.3.7. Infrastructure and resources

The Faculty of Economics possesses a suitable environment, sufficient human resources and technological equipment for the development of a quality teaching process. Just as mentioned in the previous points of this report, the Faculty of Economics possesses its own object facing the city park of Prizren. As such, this object offers favourable conditions for the development of the learning process as well as a reactionary environment around it. The faculty of the Faculty of Economics has 11 halls including the Amphitheatre divided into 3 floors with an area of about 3500 m2. The facility is also equipped with elevators to meet the needs of people with special needs or other people. The facility also has offices for the Dean, Heads of Teaching, Secretariat, Bachelor-level Students Officer, Master-level Students Officer, and offices for 7 full-time Professors. The facility also has a specific hall for Professors and a Library. The detailed information is presented in the table below:

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Office 218 30 2 2 1 Office 219 35 2 2 1 Office 220 30 2 2 1 Office 221 30 2 2 1 Office 221 35 2 2 1 Amfiteatrat/ A 350 150 / / Central Heating Space 400 / / 1 Holle and Stairs 1310 / / 1

The Faculty has an electronic software for student management according to international norms and standards.

SWOT analysis for infrastructure and resources:

Strengths:  Sufficient number of halls and chairs according to student needs;  Power supply throughout the learning process;  Halls are equipped with Projectors;  Library for reading available to students with a significant number of available titles and books;  The facility is equipped with an Elevator.

Weaknesses:  Amortized projectors;  Lack of technical staff for maintenance of existing equipment;  There is no funding for the purchase of textbooks for the subjects that are being held.

Opportunities:  The proximity of the facility to the city park that can serve for any recreational activity;  With modest investment, a modern infrastructure can be created at the Faculty of Economics.

Threats:  In the long run, a challenge of lack of space might be encountered due to lack of budget.

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2. RECENT EVOLUTION AND DEVELOPMENTS RECORDED SINCE THE PREVIOUS EVLUATION (if applicable) Recommendation of the Expert The solution the provider has Team in previous External implemented in addressing the Other relevant comments Review Report recommendation

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3. APPENDICES (if available)

Please attach any documents relevant in supporting the statements made in the Self-Evaluation Report. It is mandatory for the first Annex to be the List of Evidences - a table listing, with a self- explanatory title, all annexes the provider is attaching to the SER. The annexes should be structured by domain and standard/performance indicator, in the same order they are listed in the KAA Accreditation manual.

3.1. Models of two Syllabuses for Business Administration

University “Ukshin Hoti” Prizren Faculty of Economics Program: Business Administration

SYLLABUS

Level of Bachelor Program Business Academic year 2019/20 studies Administration SUBJECT Corporate Finance Year II The Semester III status of Oligatory Code ECTS credits 6 Subject Teaching Lectures Exercise weeks 15 Teaching classes s 3 2 Teaching Methodology Interactive lectures, exercises, discussions, seminar papers, discussions Consultation The teacher Prof. Asoc. Dr. Halil Kukaj e-mail halil.kukaj@uni- prizren.com Tel. 044 185 570 / e-mail /

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Assistant Tel. / The purpose of the module Expected learning outcomes The course "Corporate After completing the course, the student will be able: Finance" provides the - To get knowledge of the legal forms of organization of students with mid-level enterprises and the forms of corporate organization, knowledge about the - To know how to calculate the change of the value of money in functions and areas of time, decision-making of - To know how to analyze and determine the financial situation corporate finance managers. in which the corporation is, So the purpose of the course - To have the ability and skills to evaluate investment projects is to enable students to be and make appropriate investment decisions, able to manage corporate - To choose the financial resources which can fund the finances after finishing their corporation, studies. - To make appropriate decisions regarding the distribution of net profit: for dividends and reinvestment. - To determine the average cost of capital. - To know how to better manage corporate net working capital etc.

Methodology for the implementation of educational topics: Interactive lectures, seminar papers, discussions etc. Conditions for realization of educational topics: Hall with the possibility of obscuring, computer and projector. Assessment methods and criteria of passing (in %) Students are evaluated through testing, whereas Evaluation in% Final grade the final grade consists of four components: 91 - 100 10 ( ECTS – A) - Attendance and activity classes: 0-10 points 81 – 90 9 ( ECTS - B) - First colloquium: 0 – 45 points 71 – 80 8 ( ECTS - C) - Working seminar: 0 – 10 points 61 – 70 7 ( ETCS - D) - Second colloquium: 0- 45 % points 51 – 60 6 ( ETCS - E) 40 - 50 5* ( ETCS – FX) - Exam: 0 - 100 points

Obligations of the student:

Lectures Exercises

- Attending lectures, - Attending of hours of exercise - Participation in debates, - Adhering to the code of courtesy, etc. - Adhering to the code of courtesy, etc. UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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Student’s workload for the subject Activity classes Days / Week Total: Lectures 3 15 45 Exercises 2 15 30 Consultation with teachers 1 5 5 Field work visits 3 5 15 Seminars 2 5 10 Own study time 2 5 10 Preparation for final exam 5 6 30 Time spent on assessment (tests, exams, etc.) 2 2 4 Projects, presentations, etc. 1 1 1 Note: 1 ECTS credit = 25 hours of commitment, example -if the In total: 150 subject has 6 ECTS credits a student must have 150 hours during the semester commitment

Week Lecture Exercises

Topic classes Topic classes 1 - Introduction 3 Questions and 2 discussions 2 Financial Management Relations with the 3 Questions and 2 Financial Environment discussions The value of Money in time 3 Exercises related to 2 3 - The value of future cash the calculation of future value of money The present value of money 3 Exercises related to 2 4 the calculation of present value of money Financial analysis: 3 Examples of 2 5 Financial statements calculation and Financial Analysis Reports interpretation of financial reports Investments 3 Examples of 2 6 - Capital budgeting calculating investment profitability indicators Capital budgeting - continued 3 Examples of 2 7 calculating investment profitability indicators

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The first Colloquium 3 Preparations for the 2 8 colloquium Funding sources: 3 Questions, discussions 2 - Internal funding sources and examples 9 - External funding sources: Sources of short-term funding Long-term funding sources 3 Questions, discussions 2 10 and examples Long-term funding sources - continued 3 Questions, discussions 2 11 and examples

- Cost of capital 3 Questions, discussions 2 - Operating leverage and financial and examples 12 leverage

3 Questions and 2 13 Dividend policy discussions

3 2

Working capital Management Questions and 14 discussions Second colloquium 3 Preparations for the 2 15 colloquium LITERATURE: • Gazmend Luboteni, Financat e Korporatave, FE, Prishtinë, 2014. • Isa Mustafa, Menaxhmenti financiar, RIINVEST, Prishtinë, 2008. • Brealey, Richard, Myers, Markus, “Fundamentals of Corporate Finance”, McGraw-Hill, Boston, 2010. • Ross, Westerfield, Jordan, “Fundamentals of Corporate Finance”, McGraw-Hill, Boston, 2003 Notice: -In the exam each student must have a calculator while mobile phones will not be allowed to be used for calculations.

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University “ Ukshin Hoti” Prizren Faculty of Economics Programie: Business Administration

LEARNING PROGRAME – SYLLABUS Level of Studies Bachelor Program BA Academic Year 2019/20 Course STATISTICS Year I Status of the Obligative Code ECTS 5 Semester II Course credits Lectures Exercises Learning Hours: 75 Learning Weeks 15 2 3 Learning Methodology Lectures, exercises, homework, tests, consultations. Consultations e-mail artan.nimani@uni- Lecturer Prof. Ass. Artan Nimani prizren.com Tel. - e-mail anera.alishani@uni- Assistant Ass. Anera Alishani prizren.com Tel. 045 280 532

Study purpose of the course Student Benefits After completing this course, the studentswill The purpose of Statistics is make students be able to use and understand the notions of familiar with the basic notions of this subject statistics. In more details, students will be able by applying the elements of statistics related to: to different spheres of life (economics, politics, social, etc.). In addition statistics • To reflect on the importance of statistics, the prepares the students to use different statistical notion of statistics and its application on methods necessary to participate in research, different fields; either individually or as part of various • To understand the elements of statistical scientific teams. analysis the difference between the qualitative and quantitative variables as well as the ways of statistical observations;

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• To understand types of statistical grouping, series of frequency distribution and the presentation of statistical data into tables and graphs; • To be able to calculate arithmetic, geometric and harmonic average; • To be able to find mode, median and quartiles; • To know how to use absolute indicators of variation and statistical analysis; • To know how to use relative indicators of variation; • To understand, classify and calculate indexes; • To apply indicators of structure, of dynamics and of intensity; • To understand and apply the methods of dynamic analysis; • To be able to use the theory of probability during the analysis of massive phenomena; • To know how to implement functional connections between two measures among others. Forms of teaching and learning lessons

Lectures, exercises, presentation, solutions for of exercises and of problems, consultations Conditions for realization of the subject: Table marking, problem solving, discussions; student engagement in exercises Methods of assessment and passing criteria (in%) The assessment is done through the test, Assessment in % Final Grade while the final grade consists of five 91 - 100 10 ( ECTS – A) components: 81 – 90 9 ( ECTS - B)  Regular attendance and engagement 10% 71 – 80 8 ( ECTS - C)  Engagement in Exercises 10% 61 – 70 7 ( ETCS - D)  First intermediate evaluation 15% 51 – 60 6 ( ETCS - E)  Second intermediate evaluation 15% 40 - 50 5* ( ETCS – FX)  Final exam with oral or written test 50% Total: 100% Obligations of the Students: Lectures Exercises The student should be regular in lectures and exercises, to use of all opportunities for UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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learning, to use compulsory and The student should be active in the exercises contemporary literature, to be active and to and reflect the readiness and knowledge of respect the rules on high school ethics in initiatives, ideas and demonstrations of the courtesy and co-operation. knowledge acquired in the lectures.

Student load for the subject

Activity Hours Days/Weeks Total: Lectures 2 15 30 Exercises 3 15 45 Consultations with the Lecturer/Assistant 1 5 5 Time for self-study 1 15 15 Preparation for final exam 2 15 30 Total: 125

Week Lecture Exercises Topic Hours Topic Hours Notion and the subject of

Statistics:  Presentation of the subject and of the curriculum 1.  Working and evaluation 2 Discussion and questions from 3 methods; the Notion and Subject of

 Mutual Student-Teacher Statistics Obligations  Meaning, Importance, Methods and Object of Statistics Analysis of samples and their

characteristics 2. 2 Discussion questions from 3 • The activity of statistical sample analysis and their research characteristics Phases of statistical research Observation, grouping, presentation, analyses and 3. 2 Exercises from the Phase of 3 publication of statistical data. Statistical Research • Summary and grouping of statistical data;

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• Organization (grouping) and graphic presentation of qualitative data; • Organization (grouping) and graphic presentation of quantitative data Average measures (arithmetic,

harmonic, geometric)  Understanding 4. 2 Exercises from Average 3  Averages for Ungrouped data Measures (arithmetic, harmonic,  Averages for Weighted/ geometric) grouped data Position Averages(median, mode,

quartiles)  Median (the middle value) Exercised from Position 5.  Mode (dominant value) 2 Averages 3  Links between arithmetic averages, media, and mode  Quartiles Indicators of Variation  Absolute variation indicators  Linear deviation, 6. 2 Exercises from Indicators of 3  Average quadratic standard Variations deviation,  Variance Relative Indicators of Variation 7.  Variation coefficient, 2 Exercises from Relative 3  Quartile variation coefficient Measures of Variation Distribution of Frequencies Analysis of forms and 8. concentration of statistical series 2 Exercises from Distribution of 3 (symmetric distributions, Frequencies asymmetric distributions). Dynamic analysis, individual and

group indexes 9.  Understanding of indexes 2 3 Exercises from Individual

 Individual indices (for price and Indexes quantity) Physical volume index, price 10. 2 3 index and value index

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 Weighted aggregate quantity index, Exercises from Grouped  Weighted aggregate price index, Indexes  Value Index Labor productivity index and

seasonal index  Some special forms of aggregate indexes and their 11. 2 Exercises from Labor 3 application productivity index and seasonal  The average change rate - the index geometric mean of the variable indices Trends  Understanding of trends, 12. 2 3  Their use Exercises from Trends  Linear trend Regression • Understanding regression 13. • Linear regression 2 3 Exercises from Regression • Nonlinear regression • Parabolic regression Practical Examples • Pacification 14. 2 Exercises from Practical 3 • Development Examples • Realization of a Research Preparation for EXAM 15. 2 3 Review and Exercises Review Exercises

LITERATURE:

Rahmije Mustafa - Topxhiu: HYRJE NË STATISTIKË, Prishtinë, 2016 Prem S. Man, Introductory Statistics, Seventh Edition, John Wiley & Sons, 2010, USA, Ajet Ahmeti, Statistikë për biznes dhe ekonomiks, 2016 Milan Papiq, Statistika e aplikuar në MS Excel, përkthim nga kroatishtja, Kolegji Universitar “Victory”. Prishtinë, 2007, Remarks:

 The student should be mindful and respect the rules and the institution.  Must observe the schedule of lectures, exercises, and be attentive to the lesson.  It is mandatory to have a test ID.  When designing works, the student must adhere to the instructions provided by the teacher.

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 Do not use mobile phones during the test hours.

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3.2. Models of two Syllabuses for International Management

University of Prizren “Ukshin Hoti” Fakulty Ekonomik Program:International managment

Course Program – SYLLABUS Level of studies Master Program International Academic 2019/20 Management year COURSE TITLE ENTREPRENEURSHIP Year Second Course Semester Fourth status Mandatory Code ECTS 5 Lectures Seminars LECTURING 15 Teaching weeks 2 2 WEEKS Teaching methodology Intercative lectures, in-class discussion, seminars, papers, tests. Consultation Course Professor Dr.Sc. Behxhet Brajshori e-mail [email protected] Tel. 044507018 e-mail Course assistant Tel.

Course objectives Learning Outcomes

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The course aims to conceptually present the Students will develop their skills needed for complexity of development and growth of a a successful entrepreneur. They will analyze new business, including the assessment of the specific aspects they will face while the advantages or strengths and weaknesses, developing entrepreneurship and acquire the opportunities and threats that surround the necessary skills in efficient resource business environment. The course provides management. basic knowledge on theoretical and practical issues in the field of entrepreneurship and small enterprises, testing ideas, innovation, assessing opportunities, buyers, business plans, market, E-market and launching joint investments.

The methodology for the realization of course topics Lectures, interactive approach, consultations, seminars, papers.

Conditions for realization of lecture topics Revelante literature, use of IT tools. Evaluation methods (in %)

Evaluation in % Final grade Seminar paper Up to 10 points and 51-61% = Grade 6 those points are 61-70% = 7 included in the total 71-80%% = 8 points reached from 81-90% = 9 the first mid-term test 91-100% = 10 and final exam. 50% of the possible points + 1, the mid- - Mid-term exam term exam is considered as succussfully passed and the points from it will be added to the points reached in the final exam. 50% of the possible points +1, the final exam is considered as successfully passed. - Final Exam Those points will be added by the points UPZ | Rruga e Shkronjave No.1, 20000 Prizren, Kosovë Tel. 029 232 140; email: [email protected]; www.uni-prizren.com

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gained in the mid-term exam to make the final evaluation. Points Note: The points scored in exam will be added from the mid-term by the points gained from seminar/assignment exam and seminar paper will be taken into account for the finale grade (if the final exam is passed), only in the first final exam after the end of lectures. Obligations for students Lectures: To participate regularly in lectures, Seminars: Students are expeted to be active and to be active, to use all possibilities to gain new reflect readiness and knowledge for initiatives, knowledge, to use the basic literature and are ideas and demonstrate the knowledge they have highly encouraged to use additional literature gained during the lectures. as well, to respect the students code of ethics.

Students’ workload for the course Activities Hours Days/Weeks Total Lectures 2 15 30 Exercises 2 15 30 Practical work Consultations with the professor 1 15 15 Practice in the field Seminar Papers and scientific researches 1 15 15 Homeworks Time of self studying 1 15 15 Final Preparations for Exam 1 15 15 Time spent on evaluation (tests, quizes, final 2 2 4 exam) Projects, presentations 1 1 1

Note: 1 ECTS = 25 obligated hours, e.g, if the course has 5 Total: ECTS, students have to participate 125 hours during the semester. 125

Week Lecture Seminar

1. Topics Hours Topis Hours

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General introduction to the 2 Questions for discussions 2 subject, what is entrepreneurship, definitions, entrepreneurship as social technology, who is an entrepreneur, the behavior of entrepreneurs, business wishes and what are entrepreneurs?

2. Market analysis and research, 2 Questions for discussions and 2 identification of opportunities, examples creativity, innovation, problem solving, encouragement of creativity, sources of innovative opportunities.

3. Feasibility study, the feasibility 2 Examples 2 process, self-analysis, action plan.

4. Testing the entrepreneurial idea, 2 Examples 2 prospective buyer.

5. The Business Plan, industry and 2 Examples of business plan 2 business ‘environment’ analysis.

6. Marketing Plan and Financial 2 Examples 2 Plan

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7. Production plan, plan and 2 Examples 2 organizational format, operational plan.

8. Mid-term exam 2 2 Consultation

9. Get ready and go, Managing the 2 Practical examples, interactive 2 company, building the business discussions

10. Management style, human 2 Practical examples, interactive 2 resources, right people. discussions

11. Management style, human 2 Practical examples, interactive 2 resources, right people, discussions inventory management, financial management, loan.

12. International Business 2 Examples and discussions 2 Opportunities, Expansion and Change of Management

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13. Managing human potential 2 Examples 2 (human potential planning, source and methods of employee acceptance/hiring), -Motivation and leadership (motivation, leadership, knowledge management). - Control and evaluation (understanding of control, control effectiveness, total quality management, trends in financial control)

14. Funding, problems, 2 Examples and discussions 2 understanding and forms of funding. -Financial structure (vertical and horizontal). Expenditures and Expenditures Management. - Understanding and types of spending

15. The ratio between expenditures 2 Examples and consultations for 2 and effects (their the final exam harmonization). - Coverage point - Expenditures management - Preperation for the exam

Literature 1. Dr. Emeric Solymossy and Dr. Safet Merovci, “ENTREPRENEURSHIP”, University of Prishtina, Faculty of Economics. 2. Djuro HORVAT, Zeljko Tinter – ” ENTREPRENEURSHIP”, University College “VIKTORIA & Scientific Research Institute”, Prishtina, 2008. 3. Danda, MASHT, “ENTREPRENEURSHIP”. 2011 4. Online researches. Remarks

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Remarks for student

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PUBLIC UNIVERSITY "UKSHIN HOTI" PRIZREN Economic Faculty Program – International Management

CURRICULUM - SYLLABUS Level of studies Bachelor Program IM Academic year 2019/20 SUBJECT FINANCIAL ACCOUNTING - I Year I-st The status BA ECTS 6 Semester I-st of Subject O Code credit Lectures Exercises Teaching weeks 15 Teaching hours 60 2 2 Teaching Methodology Interactive lectures, seminar papers, discussions. Consultation The teacher e-mail [email protected] Prof. Ass. Dr. Bekim Mob. 377 (0) 44 504 122 Berisha Tel. 377 (0) 45 577 804

e-mail Assistant Tel.

The purpose of the case study Expected learning outcomes This course is oriented to the needs of After completing the course, students to be students who have the main field able to: accounting. The course provides students 1. Understand the importance of accounting with basic accounting knowledge for information and identify information users service, trading and manufacturing from accounting; companies. The aim is that the students to 2. Recognize general accepted accounting develop skills to be able to record general principles; accounting transactions, understand and 3. Learn the techniques of double registration interpret the underlying financial statements of financial transactions; and use accounting information to help 4. Understand the components of the balance make better business decisions. sheet and income statement;

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5. Recognition of Revenues and Expenditures; 6. Accrual principle and prepayments, etc.

Methodology for the implementation of educational topics: Interactive lectures, seminar papers, discussions etc.

Conditions for realization of educational topics: Hall with the possibility of obscuring, computer and projector. Method of student assessment (in %) Evaluation in% Final grade Active participation in class 10% participation in the final mark Seminar work / Colloquia 30% participation in the final mark Final Exam (mor than 60% correct 60% participation in answers) the final mark

51-60% - grade 6 Evaluation of the final grade include four 61-70 7 evaluation criteria (attendance - 10%, 71-80 8 project - 30%, final exam - 60%) Total 81-90 9 100% 91-100 10 Obligimet e studentit: Lectures Exercises

The student must be regular lectures and The student must be active in exercises and exercises, the use of all opportunities for reflect willingness and knowledge initiatives, learning knowledge, to use literature ideas and demonstration of knowledge gained obliged and wider, to be active and to in lectures and prepare and present to the respect the rules on higher education ethics class project and actively participates in the courtesy and cooperation. critical gaze of the other presenters. Student’s workload for the subject Activity Activity Activity Activity Lectures 2.0 15 week 30.0 Practical work (Internship) 2.0 15 week 30.0 Consultation with teachers 1.0 15 week 15.0 Field work visits 1.0 15 week 15.0 Projects, presentations, etc. 1.0 15 week 15.0 Own study time 2.0 15 week 30.0

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Preparation for final exam 1.0 15 week 15.0 Note: 1 ECTS credit = 25 hours of commitment, example -if Total loads: the subject has 6 ECTS credits a student must have 150 hours 150 hour during the semester commitment.

Wee Lectures Exercises k 1. Topic Hour Topic Hour Presentation of the syllabus and 2 Discussion questions. 2 Introduction to Accounting

2. General Accepted Accounting 2 Questions for Discussion and 2 Principles Tasks

3. The framework of concepts, 2 Questions for Discussion and 2 principles and basic assumptions Tasks

4. Double entry accounting 2 Questions for Discussion and 2 Tasks

5. Accounting Equation 2 Questions for Discussion and 2 Tasks

6. Trial balance 2 Questions for Discussion and 2 Tasks

7. Trial balance 2 Questions for Discussion and 2 Tasks

8. Colloquia 2 Colloquia 2

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9. Balance sheet and its components 2 Questions for Discussion and 2 Tasks

10. Balance sheet and its components 2 Questions for Discussion and 2 Tasks

11. Income Statement and its 2 Questions for Discussion and 2 components Tasks

12. Income Statement and its 2 Questions for Discussion and 2 components Tasks

13. Recognition of Revenues and 2 Questions for Discussion and 2 Expenditures Tasks

14. Accruals and Prepayments 2 Questions for Discussion and 2 Tasks

15. Accruals and Prepayments 2 Questions for Discussion and 2 Tasks

LITERATURE 1. Asllanaj, Rr., Kontabiliteti financiar, 2010, ISBN 978-9951-00-117-5 4. Monger, R., Financial Accounting, A global Approach, 2010. 1th Edition, ISBN 9780470518403 5. Ligjërata të autorizuara të përgatitura nga Bekim Berisha.

NOTE During each lecture students will be offered to various film materials (DVDs, and other materials) relating to methods of research, writing essays, thesis design, data collection, analysis, and ethical implications of plagiarism and referencing. During each session will be organized approach and conversation with students.

Note to the student: By the students will required to be regular in the lectures and exercises. The contribution of students during final discussion and together with students will be assessed. It is not allowed to use mobile phones during the testing time.

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3. Bachelor of Law

The Bachelor - General Law Program offered by the Faculty of Law of UPZ aims at theoretical and practical formation of students, realized through the provision of knowledge and basic concepts of the field of study. The main areas of study included in this program are related to public law, constitutional law, administrative law, penal and criminal procedural law, civil law and civil procedure, commercial law, contract law and the right of the Union European and International law. Scientific research is achieved through the organization of academic activities, national and international conferences and the publication of scientific articles in scientific journals, which are provided with ISSN. Short-term, mid-term and long-term strategies have aimed at the realization and functioning of the Bachelor program in accordance with the "Bologna Process" and the requirements of the Law "On Higher Education in the Republic of Kosovo", the consolidation of academic staff and international co-operation. The mission of the Bachelor program is to prepare students with practical management skills in the context of modern European legislation by achieving sufficient intellectual skills and capacities for productive leadership career in the justice system in state administrative institutions and jurispodences the spirit of European legislation. The University of Prizren serves the region of Prizren and the country with recruiting, developing and educating students to be successful in the labor market in Kosovo and beyond. The Universities aims to develop competency skills through programs through the programs, in order to be equal and prepared with the knowledge and skills for their practical implementation. The purpose of this field of study is to offer students the opportunity to acquire general legal knowledge that will serve them as a basis for further specialization in various fields in the legal and other fields, also students, with that knowledge in general theoretical and practical justice and comprehension in its broadest sense. The goal is not to educate students in a specific and specialized part of the law, but to enable them to understand the goals, principles and instruments of the law and their fields. It is also important to ensure an interdisciplinary understanding of the law that will link the various aspects in the field of justice-law in its economic, social and historical context. The more purpose is for students to become familiar with international law and compare them with national law. In this regard, the English language will be compulsory in two semesters. One of the main goals is to raise student awareness of ethical norms in the field of law, direct application of the law, and awareness of the legal context in the democratic society. The other purpose of this program is for students to develop creative, innovative and communicative thinking skills in solving business and decision-making problems based on the use of extensive analytical, research and practical literature.

Academic Structure of the Faculty

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The faculty consists of the Chair - Department of Constitutional and Administrative Law; by the Department - Criminal Law Department; by the Department - Department of Civil Law; by the Department - Department of International Law.

Management Staff for Academic Unit -LAW: Dean: Kadri Kryeziu Vice dean: Armend Podvorica Chief for Teaching: Dardan Vuniqi Secretary: Enver Buzhala Clerk for Students: Enver Buzhala

Approximately this is the socio-economic-Program - BACHELOR structure of the students : 10-15 % rich; First year Second year Third yerar Fourth year

40-45% medium; 30% poor; Semestre 10-20% heavy poverty. Semestre I Semestre III Semestre V VII Fakulty Departament/Program M F T M F T M F GJ M F T

Total bachelor LAW Law 107 156 263 65 132 197 86 150 236 56 128 184 880

Teaching, learning and curricula. Throughout the study period, the studies are theoretical, but the institution also provides a legal clinic, where students are sent to local and central state institutions to obtain information from practice in institutions. However, according to the legislation in force, students who complete the studies are provided with practice in courts or prosecutors. Classes for lectures in the first and second year will be up to 150 students, while in the exercises will be more than 50 students. Number of regular and engaged clasess and the average of the clasess for Professors according to the faculties anfd in general. Regula Average= r Avera Engaged Averag Total=Regular+eng Regular.+ No. Faculty clasess ge clasess e aged Engaged.

3 LAW 79 11.2 138 4.1 217 5.4

4.1.1. Mision, aims and administration

The Bachelor program of the Faculty of Law is compiled in accordance with the rules of the curriculum of the first cycle of study in (General Law), which is based on the Law "On Higher Education in the Republic of Kosovo" and the Statute of the UPZ. The study program and 219 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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diploma issued are accredited. The study program is designed in accordance with the objectives of the respective study program, its curriculum and its teaching activities. First-cycle studies provide basic knowledge on general scientific methods and principles and specific skills in a wide variety of professions and specialties. Studies in this cycle are realized with 240 credits and their normal duration is 4 (four) years. At the end of the first cycle study programs the student is provided with Bachelor's Degree. The Bachelor study program aims to equip the student with: a. Knowledge and basic concepts of the field of study; b. Ability to a profession or a professional license; c. General civic formation; d. Basic Skills for Research; e. General Practical Applicative Skills; f. Personal promotion training; With regard to the changes in the syllabus compared to the licensed programs for the effect of improving the program, the changes relate to the increase in the importance of basic and indispensable training courses, especially in category B, by increasing their weight in program and credits for this purpose. Thus, some subjects that were previously 5 ECTS have passed 6 ECTS or 7 ECTS or vice versa. The syllabi of each subject are stored and maintained by the program's administrative staff or Head of Learning. A copy of the program syllabus will be attached to this program.

SWOT analysis for mision, aims and administration:

E. Strenghts: The "General Law" study program is designed in accordance with the goals and mission of the institution. • The "General Law" study program has defined its objectives in providing knowledge in the field of law. Students are oriented on the objectives of the study program and expectations in gaining knowledge. • First cycle study programs aim at providing basic knowledge, general science methods and principles. • The possibilities of providing a variety of professions and specialties are guaranteed by the content of the curriculum. • Study programs aim to meet the needs of the labor market, in line with the strategic goals of national economic development;

F. Weakness: • Lack of realization of the park - clinical teaching within the faculty, respectively the courtroom. • Lack of financial means for the implementation of the plan in the practice of visiting the relevant institutions during the course of the lecture. • The plan does not foresee students' exchange during the 4-year learning cycle. 220 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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G. Opportunities: • The institution, for the assessment of labor market needs, conducts a market study, which includes: - employment opportunities for students in the local or regional market, national and international; - employers' requirements; - an approximate estimate of the expected number of students enrolled in this program; - the number of registered persons in similar programs in the sister institutions.Institucioni ofron programme studimesh që nuk bien ndesh meinteresat kombëtare; • The study program aims to assist and promote the preservation of national cultural values, based on the best domestic and foreign legal tradition.

H. Threats

• This program is highly advanced and rich in clinical subject bidding as a necessary course to gain practical knowledge that will enable Profesors to develop the professional experience of the Faculty with all other relevant institutions for students to experience the advantages of their studies in a professional environment, the main challenge is to combine practice with the relevant Institutions. • Program Compatibility with General Social Innovations. • Competing with other relevant international programs. • Implementation of the methods and experience of international institutions in the realization of plan programs.

4.1.2. Quality Assurance

For the internal quality assurance, the organizational management structures of the UPZ are more specifically upheld, which have been established and comply with the requirements of the Law "On Higher Education in the Republic of Kosovo", as well as the Quality Assurance Office. The activity is organized according to an annual plan (Action Plan) in which the controls in the sectors or processes subject to control are programmed and accompanied by reports with the respective findings. Meanwhile, the Quality Office informs faculty leaders, and through them all UPZ staff about the results of the conducted controls, with the aim of taking measures to continuously improve the performance of the institution, its core units and individuals in the future.

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guiding documents within the European Higher Education Area as well as those of the Republic of Kosovo:

1. The Bologna Declaration; 2. "Quality Assurance Quality Standards and Guidelines in the European Higher Education Area", European Association for Quality Assurance in Higher Education (AESC) 3. The Lisbon Convention; 4. Kosovo Law on Higher Education; 5. Guidelines of the Kosovo Accreditation Agency

2. There are three filters that a program must pass in order to be applicable for evaluation by the Accreditation Agency. The focus group of the particular faculty (consisting of the Dean of the faculty, professors, students) proposes a study program in the Senate of UPZ to be approved by providing facts and feasibility. The Senate then gives recommendations to the Rectorate, which brings a final decision.

3. Study programs have been prepared by faculty commissions guided by the dean of the faculty. Usually the programs have been reviewed based on the recommendations of international experts.

4. The following immeasurable and qualitative (quantitative) instruments are used to provide and extend the quality:

1. Questionnaires 2. Interviews 3. Monitoring 4. Evaluation schemes 5. Self-evaluation reports

And any other useful instrument, such as: double entry, external consultancy as defined in the university's legal documents.

6. UPZ did the evaluation of professors at each semester, based on the evaluation drafts the report which it submits to UPZ management. It is within the competence of the management to make decisions and measures based on the overall evaluation results at the university.

SWOT Analysis for Quality Assurance:

A. Stregths • Quality management is regulated by legal and sub-legal acts. 222 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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• The teaching process is monitored by the quality office within UPZ. • Respecting international standards in the teaching and learning process. • Quality management is done according to the European market, where faculty promotes quality culture.

B. Weakeness • Lack of electronic-digital monitoring of professors in the teaching process. • Lack of online literature in Albanian. • Lack of electronic-digital monitoring of students in the learning process. • Lack of an office within the faculty for quality monitoring.

C. Opportunities • Both internal and international quality assurance experts have maintained working tables with academic staff, administration and students in relation to quality assurance. • In terms of external quality control, frequent accreditation processes continue to maintain the quality issue as a point in the agenda of Ukshin Hoti University's Law Faculty in Prizren. • The experience created by the academic and administrative staff will affect the quality of the program and the achievement of the objectives of the Program.

D. Threats • Creation of new halls and spaces of internship within the University. • Application of clinical teaching in the courtroom of the law faculty. • Online communication between students and students.

4.1.3. Academic Staff

• Number of full time and part time teachers by number and gender

Full time Part time Total

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No. Fakulty F M T F M T F M T

1 LAW 0 7 7 11 22 33 11 29 40

Academic No. Name and Surname Title Degree Faculty Status 1 1 Arif Riza Prof. Ass Dr Law Full time Law Full time 2 2 Armend Podvorica Prof. Ass Dr Law Full time 3 3 Dardan Vuniqi Ass. Msc. Law Full time 4 4 Halim Bajraktari Prof. Ass Dr Law Full time 5 5 Kadri Kryeziu Prof. Asoc Dr Law Full time 6 6 Muharrem Faiku Prof. Ass Dr Law Full time 7 7 Shefki Shtërbani Ass. Msc. Law 8 1 Abdulla Azizi Prof. Asoc. Dr Part time Law Part time 9 2 Adelina Rakaj Ass. Msc Law Part time 10 3 Altin Shegani Full Prof. Dr Law Part time 11 4 Arsim Thaqi Ligjerues Msc Law Part time 12 5 Avdyl Kadermuçaj Ligjerues Msc Law Part time 13 6 Azem Kolloni Ass. Msc Law Part time 14 7 Bahrije Besimi Lecturer Msc Law Part time 15 8 Baki Koleci Prof Asoc Dr Law Part time 16 9 Berat Aqifi Prof Ass Dr Law Part time 17 10 Besim Gollopein Prof Ass Dr Law Part time 18 11 Dardan Berisha Ass. Msc

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Law Part time 19 12 Diellza Kukaj Ass. Msc Law Part time 20 13 Driola Susuri Ass. Msc Law Part time 21 14 Egzon Qovanaj Ass. Msc Law Part time 22 15 Eqrem Zenelaj Prof Ass Dr Law Part time 23 16 Fadil Kryeziu Lecturer Dr Law Part time 24 17 Ibrahim Mala Lecturer Msc Law Part time 25 18 Kastriote Vlahn Ass. Msc Law Part time 26 19 Kosovare Sopi Ass. Msc Law Part time 27 20 Lirak Karjagdiu Prof Asoc Dr Law Part time 28 21 Lulzim Ramiqi Ass. Msc Lecturer Law Part time 29 22 Mentor Lecaj Dr Lecturer Law Part time 30 23 Murtez Zekolli Msc Lecturer Law Part time 31 24 Naim Spahiu Msc Lecturer Law Part time 32 25 Safet Hoxha Msc Lecturer Law Part time 33 26 Saranda Lekaj Msc Lecturer Law Part time 34 27 Sedat Kryeziu Msc Lecturer Law Part time 35 28 Sevdie Kadriu Dr Lecturer Law Part time 36 29 Shadan Ramadani Msc Law Part time 37 30 Shanoela Berisha Ass. Msc Law Part time 38 31 Shqipe Morina Ass. Msc Law Part time 39 32 Simeana Beshi Ass. Msc Law Part time 40 33 Visar Hoxha Ass. Msc

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Nr. of regular classes and engagements as well as the average hours for teachers, by faculties and in general. Regular Engaged Total=Regular Average=Reg.+ Nr. Fakulty Clasess Average Clasess Average +engaged Engaged.

1 LAW 79 11.2 138 4.1 217 5.4

The staff part consists of staff with academic titles, scientific degrees and a part in the process for obtaining ranks. Academic staff is divided into full-time and part-time staff. Full-time academic staff is contracted for a term of 4 (four) years, and consists of executives, internal academic staff with a call to Porf.ass.dr. and Prof.asoc.dr. The part-time academic staff consists of external academic staff, assistant, lecturer and invited professor. The selection of members of the academic staff as well as the evaluation of their performance is regulated by the relevant provisions of the Labor Law, the Law on Higher Education, the UPZ Statute and the special regulations. Each Department - Department after a detailed analysis of capacities and loads finds the need for new academic staff, submits the proposal for recruitment of academic staff to the Faculty Council. The proposal contains the professional profile of the academic staff proposed to be recruited, as well as the reasoning of this proposal, and depending on the expected workload, if internal or guest professors are needed. In addition to teachers with titles and degrees, for special needs and for certain periods, teachers who have no titles and degrees can be hired but who have a long and successful experience in their profession and institution are unique in the field of their specialization.

SWOT Analysis for Academic Staff:

A. Stregths:

• Full time academic staff at the faculty have local and international expertise in teaching and learning. The selection of regular staff is in line with the plan and legislation in force.Selection and re-election opportunities, according to the subjects and qualifications of the staff.Average age of full time staff 43-48 years, means that it is a good opportunity for institution development.Applying contemporary teaching methods from the Faculty of Law.

B. Weakeness: • Delays in completing regular staff in accordance with free time schedules provided by the program. • Lack of exchange of regular staff with other international universities. • Lack of female employment within academic staff. • Inadequate Funding of Academic Staff Ideas for Projects - Works or Conferences.

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C. Opportunities • The institutional experience of lecturers is also an additional benchmark for students to experience with experience in State Building processes. • Also, the engagement of the Reports from the countries of the region will be a new experience for the students. • Employment of regular staff, professors and assistants in accordance with the plan.

D. Threats • The conduct of academic staff from the countries of the European Union and the United States of America • Expenditures for guest professors - professionals from EU countries or US.

4.1.4. Course Table of Content:

I Year I Semester Clasess/Week Nr. O/E Courses L E ECTS Professors 1. O ABC of the Law and State 3 2 7 2. O History of the State and the Law 3 2 7 in general and in particular the Albanian State. 3. O English Language (Legal) I 3 1 6 Alternative: German language I, French I. 4. O Philosophy Law 3 2 6 5. E Choose one of the following 2 1 4 courses: Introduction to Economics; Legal Sociology; Professional and Legal Ethics; Banking and Insurance Law. 30

II Semester 1 O Roman Law 3 2 6

2 O International Protection of 3 2 7 Human Rights.

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3 O Constitutional Law 3 2 7

4 O English (legal) II 3 2 6

5 E Alternative: German II, French 2 1 4 II

II Year III Semester Clasess/Week Nr. O/E Courses L U ECTS Professors 1. O Civil Law the general part 3 2 7

2. O Criminal Law I (general part) 3 2 7

3. O Public International Law 3 2 6

4. O Administrative law 3 2 6

5. E Choose one of these courses: 2 1 4 Business Law; Copyright ; Ecological Right; Methodology and legal writing. 30

IV Semester 1 O Civil Law Special Part 3 2 7 (Porperty Right)

2 O Positive Constitutional Law 3 2 6

3 O European Law 3 2 6

4 O Criminal Law II (special 3 2 7 section)

5 Z Choose one of these courses: 2 1 4 Organized Crime; Settlement of International Disputes; 228 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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Special Administrative Procedure.

III Year V Semester Clasess/Week Nr. O/E Courses L U ECTS Professors 1. O The Civil Procedure Law The 3 2 7 Contested Part

2. O The Right to Criminal 3 2 7 Procedure

3. O Criminology 3 2 6

4. O Administrative Procedure 3 2 6

5. E Choose one of these courses: 2 1 4 Diplomatic and Consular Right; Legal Medicine; Criminalogy 30

VI Semester 1 O Civil Procedure Law II Non- 3 2 7 contentious

2 O The Right to Criminal 3 2 7 Procedure II

3 O Private International Law 3 2 6

4 O Family Law and Inheritance 3 2 6

5 Z Choose one of these courses: 3 2 6 Company Law; victimology; Right of Public Procurement;

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Computer Science and Computer Crimes. 30

IV Year VII Semester Clasess/Week Nr. O/E Courses L U ECTS Professors 1. O Financial Law 3 2 6

2. O The Obligation Law 3 2 7

3. O International Criminal Law 3 2 7

4. O The Labour Law with Social 3 2 6 Security

5. E Choose one of these courses: 2 1 4 Theory of international relations Customs law; Legal, I, Constitutional, Criminal, Civil and Financial Clinics; Local Self-Government 30

VIII Semester 1 O Constitutional Justice 3 2 7

2 O The Rights of International 3 2 7 Organizations

3 O Contract Law 3 2 6

4 O Criminology 3 2 6

5 E Choose one of these courses: 2 1 4 International Humanitarian Law; Bankruptcy Right; Constitutional Clinic II; Criminal policies 30

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SWOT Analysis for the content of the curriculum:

A. Stregnths • The subjects envisaged in the plan program are funded by the law faculties' programs (U.Vienne and U.Munich) • Proposed courses are novelty in the Republic of Kosovo. • The courses envisaged in the curriculum are needed for the labor market.

B. Weaknesses • Lack of regular academic staff with regard to course coverage.

C. Opportunities • The institutional experience of lecturers is also an additional benchmark for students to experience with experience in State Building processes. • Professional preparation - adequate for the labor market.

D. Threats • Realizing the teaching of this program with engaged staff. • Organization of tables, conferences in accordance with the group of subjects of the respective fields. • Realization of clinical practice practice.

4.1.5. Students

Regarding student admission policies and procedures, specific guidelines have been developed, including information and awareness, principles, admission criteria and admission procedures. In the first cycle study programs, they are admitted to enroll Kosovar or foreign citizens up to 350 + 50 who meet these criteria: The selection of candidates for Bachelor study programs is done by a commission which is assigned by the Faculty Unit, based on an admission form and based on the submitted documentation and the average of the high school or another degree of the First Level. The number of admissions is based on the real possibilities of each faculty, for a normal lesson and within the standards required by MEST in accordance with the Law on Higher Education in the Republic of Kosovo, respective bylaws and the UPZ Statute. Participation in workshops, establishment of contacts through collaborative memorandums with public institutions as well as with private sector operators are some of the ways that are used to inform students and enable their access to the labor market, in accordance with the requirements of his. Graduated students will be encouraged, further enriched by academic knowledge and vocational training, enabling them to attend the second and third cycle studies, thus making them more competitive in the labor market. 231 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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Student information about study programs and curricula is realized at the first moment of their contact with UPZ academic and administrative staff when they are concerned about the opportunities for pursuing studies at this institution of higher education; during the orientation week at the beginning of each academic year, as well as through ongoing announcements announced by the secretariat or deanery and through the UPZ website. The number of students enrolled in the study program in the last 4 years was 1316, of which 254 were enrolled in the first year of study, and 35 were transferred in the intermediate years. Data on student employment 30-40% of graduate students continue their studies in the second cycle of studies, while 40% of graduates lack information since they did not respond to the Query Office request.

The Office of Student Support Services is in close cooperation with the Student Parliamentary Service, who are represented at all levels of their organization, members of this Parliament have a major role within the internal and external activities student co-operation with other universities. We provide assistance and advice within the support services office throughout their basic studies at UPZ every day, five days a week from 8-16. We promote and offer a climate focused on supporting education of student success and interest motivation. for participation in training.- Quick information about the flow of information within UPZ.

Activities of student’s cooperation in local and international level.

In the past and for the moment we have had some students exchanged with some of our partner universities, in which we have a joint student exchange agreement, but this joint cooperation is still ongoing. Some of our students have returned to study at our University after their stay abroad one year in their respective previous study program. Also our goal is the most desirable requirement for organizing international educational training within our country and partners involved in various projects, as this will facilitate our students to be more knowledgeable and inspired, and admirable with the experiences shared with faculties of students / colleges of different cultural backgrounds and different ways of developing the education of other Western countries. Regarding the professional training of our students, the university has several agreements with local companies, where students of the Faculty of Economics and Law Faculty carry out their practice in their premises, and the Faculty of Education perform their professional practice in the respective elementary and secondary schools, as required within their core curriculum program.

SWOT Analysis for Students:

A. Strenghts • Admission to the first cycle of study is done in accordance with the Law "On Higher Education in the Republic of Kosovo", UPZ Statute and applicable by-laws. 232 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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• The institution has specific criteria for selecting candidates; the Regulation stipulates that admission of new students to academic units. • Students are informed in detail about the study program, organization and duration of the study program. • Students evaluate the pedagogue of each subject at the end of the semester. • The learning process is developed according to the interactive method, through slides and so on. • Students have access to professors most of the time - 4 days a week. • Institution possesses data on the progress of students during the course of the study program from admission to graduation.

B. Weakeness • Lack of sufficient space for lessons, cabinets, labors, • Insufficient attendance, • Do not adjust working time with your studies.

C. Opportunities • Financing the first year of studies by UPZ. • Release semester payments for cheaper multiples compared to private ones. • Providing Scholarships from the Institution - UPZ, by the Municipality, by the Government - MEST. • Relief and facilitation of procedures for enrollment of students originating from social families, witnesses, veterans etc. as regulated by internal regulations.

D. Threats • Exchange of students with University of EU countries. • Financing international and national cooperation. • Provide internships with the page. • Employ mentoring after graduation.

4.1.6. RESEARCH

Along with teaching, one of the important dimensions is also scientific research in line with UPZ's philosophy and mission, in line with university, academic and student staff's interests, and consistent with human and financial capabilities. Scientific research at UPZ is a central place and is the basis of teaching and is based on three pillars: Doctoral School, Scientific Magazines, and Library as well as a methodology course unit at the UPZ, ranging from Bachelor to Doctoral level (intends in the future). The actors involved in all three of these pillars are first the departments - the Departments, as well as the Research Center - the Institutes, which provide expertise in a number of research areas or research

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priorities of the UPZ. Also, the departments have close cooperation with the Office of Projects, Co-operation and Development. The purpose of scientific journals is to stimulate the scientific debate between UPZ and Kosovar, Albanian and international academic community, as well as publishing the scientific work of the academic staff. Each faculty intends to make its own scientific journal. Within the Faculty of Law, a scientific journal designed to serve as a periodical in the function of the scientific and professional formation of academic staff, students and practitioners at the UPZ Law Faculty will be opened, will be functional during the year 2019. It is published two or three times a year and is intended to earn the prestige of a prestigious magazine. It will be distinguished for the dynamics and variety of the rubrics that reflect on it. Each issue has a central topic on the subject of a scientific conference held at the Faculty, which reflects the works of this activity. It is recommended that the conferences have the same theme as the faculty scientific journals concerned. Scientific conferences generally correspond to the faculties' respective field of study. UPZ has funded these conferences with a special budget. Regular professors are encouraged to publish science books in the context of UPZ. These scientific papers must be authentic, with strict academic criteria, subject to all Western criteria for such publications. They should be of interest and value to the UPZ search areas. Scientific publications can be new or adapted to previous works (Themes, Essays, master's degree topics, Doctorate etc.). The Faculty determines, upon the request of the professor, the scientific value, the titles and the calendar. Academic staff with degrees and titles have the right every four years of uninterrupted work for up to 6 (six) months to work for their academic progress to carry out an authentic study / monograph published by UPZ . This time period is paid. During this period, academic staff are not assigned a teaching assignment. In such a case, his research project is required to be approved by the Scientific Council of the Faculty and UPZ. UPZ encourages the creation and activity of research groups, structured around professors with titles and degrees within the Faculty or departmental department, or collaborations between the departments. These activities should have a specific theme, of interest to the fields of study, research and development projects of UPZ. This is done in accordance with student diploma work, third project projects, etc. The research groups are coordinated with the themes of magazines and conferences.

SWOT Analysis for RESEARCH:

A. Strenghts

• Active participation in national and international academic conferences of academic staff, • Publication of scientific papers in international journals indexed in electronic platforms according to the MEST Administrative Instruction and UPZ Senate Recommendation,

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• Collaboration with local and international universities and research institutes for joint research projects, • Initiative for the establishment of the Law Institute at the Faculty in cooperation with other public universities in the country and international partner. • UPZ- The Faculty of Law has organized three types of activities: • Scientific Activities: 33 activities organized by the Faculty of Law. • National or International Projects, where UPZ has participated as a partner: 15 National and International Conferences. • Open lectures with native or foreign Professor: 60 • Student activities of the Law Faculty were organized by USAID, ERASMUS +, which in total have realized over 25 activities, with different guests, domestic and foreign, visits to judicial institutions, Student Conferences.

A. Weakeness • Do not have access to freedom of movement by students and professors. • Lack of an international plagiarism research program. • Delays in starting the functioning of the scientific journal at the faculty. • Lack of sufficient funding to fund research and research. • Delays in starting the Institute's functioning at the faculty.

B. Opportunities • UPZ encourages the creation and operation of research groups, structured around professors with titles and rankings within the department, or collaborations between departments. • Realization of works and publications through the Institutes. • Applying to MEST and international projects on Research funding

C. Threats • Limited number - small to students and professors for conducting research. • Lack of access agreements to archives of scientific research institutes of countries and international organizations. • Failure to recognize the University "UKSHIN HOTI" from other international institutions.

4.1.7. Infrastructure and Resources

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The Faculty of Law has a good building infrastructure for the development of teaching activities and other activities with adequate teaching, amphitheater, comfortable office for executive staff and administration, functional elevator, teacher room, functional library with sufficient reading places students and a considerable number of books, sanitary nodes, etc. which we present in the table below:

III List of spaces in the premises of the Faculty of Law and Computer Sciences with P + 3 floor area S = 2400m2

Halls/H Facilities in Kap/ Of Computers Kap/ m2 Projecto r Ground floor Office 300 30 2 S301 100 1 S302 100 1 S303 90 1 Storage 304 15 Storage 305 15 First Floor Office 306 30 2 Office 307 30 2 S308 100 1 S309 100 1 S310 90 1 Second Floor Office 311 30 2 Office 312 30 2 S313 100 1 S314 100 1 S315 90 1 Third Floor Office 316 30 2 Office 317 30 2 S318 100 1 S319 100 1 S320 90 1

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Hall, Stairs 1000 and Sanitary Equipment Total: 2400 58 12

SWOT Analysis for infrastructure and resources: A. Streghts:

1. UPZ is investment-oriented for quality. 2. Provides very good infrastructure and facilities for students and Professors. 3. The Bachelor study program in General Law is in accordance with organizational criteria, and is designed in accordance with the mission and strategy of the institution. 4. Cooperation Agreements with Foreign Universities (for the lawyer study program I overall). 5. Provides scholarships for high-performing students and students in need. 6. Stimulates internal and external staff as well as students for research and science. 7. Institutionalized agreements with the public and private sector for the development of practices.

B. Weakeness:

1. The recruitment of recently recruited staff is increasing but is not yet in the required level and should be consistently trained. 2. In any subject (2 cases) there are lecturers of external academic staff without the "Doctor" degree but who have long experience in teaching and are personalities in the field of justice. 3. Do not have access to the online libraries' use of the students and pedagogues outside UPZ's premises.

C. Opportunities: 1. Given that there are many Institutions offering law studies, further specialization in specific areas of law would strengthen the faculty profile and give added value to participation in study programs. 2. Since there is cooperation with other foreign Universities, the organization of exchange programs would be possible.

D. Threats: 1. I consider financial sustainability as a challenge for the institution.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2. Limited number of free academic staff with degrees / degrees to be employed full time.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Program 4 – Software Design, BSc, re/accreditation

The name of the study program Software Design

The Field of the study according to Erasmus Subject 11.3 Aresa Codes (ESAC) Profile of the academic program Software Design Minimum duration of the study 3 years (6 semesters) The Form of the study (regular, without Regular 180 + 0 part-time breaks from work, distance study, etc.) Number of ECTS 180 ECTS or 60 ECTS/Year Modules/Subjects (Short overview) Semester I 40. Introduction to Informatics 41. Mathematics I 42. Introduction to Programming 43. Introduction to Networking 44. IT and Entrepreneurship 45. English for Computer Science I 46. New Media and Multimedia

Semester II 47. Algorithms & Data Structures 48. Introduction to Web Languages and Technologies 49. Discrete Math 50. Operating Systems 51. Internet protocols 52. English for Computer Science II 53. Human-Computer Interaction

Semester III 54. Software Engineering and Project management

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

55. Database Systems 56. Object Oriented Programming 57. Web Design 58. Machine Learning 59. English for Computer Science III 60. 3D Modeling and Animations

Semester IV 61. Computer Graphics and Image Processing 62. Cloud Computing 63. Advanced Web Development 64. Research Methods 65. Information Systems Design 66. E-Business 67. Online Marketing

Semester V 68. Artificial Intelligence 69. Game Development 70. Advanced Databases 71. Network Programming 72. Meetings and Negotiations 73. Software Quality Assurance 74. Internet of Things

Semester VI 75. Mobile Computing 76. IT-Security 77. Distributed Systems 78. Thesis

Number of study places Regular 180 + 0 part-time Leadership/ study program leader Prof. Ass. Dr. Ercan Canhasi

Permanent academic staff Five (5) Professors: (2 Prof. Asoc., 3 Prof.Ass.) and (6) (scientific/artistic) Assistants (Number by category of staff) Study Fees 25 euros per semester

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The Strategic Goals are:  Academic advancement of staff, research, and the offering of scholarships are among the priority services of the University;  The improvement of teaching methods, research and services in the University by retaining and hiring new staff;  Growing the teaching environment of the University with the purpose of attracting and retaining excellent students;  The development and establishment of the University of Prizren in a university that offers quality education and quality studies for students with the goal of becoming the most prestigious university in Kosovo and beyond.

3.2.1. Mission, objectives and administration

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The mission of this study programme is to promote the study of Computer Science based on European (Bologna process) programs and experience. These programs guaranties that our students will be specialist in the area of computer science, with main focus in Software Design. Through this program, the Faculty for Computer Science of Public University of Prizren offers knowledge about basic and advanced science and technological challenges in field of computer science and its application in an IT-industry. Knowing that engineers in modern time should be able to solve more and more complex issues, to design and to implement software packages, to design and implement network solution, or to improve information technologies, it will be offered this bachelor program which cover techniques that will increase productivity in software development and information technology. The program thus offers training which covers every stage in the software life cycle. The teaching and learning methods used in the program are specially tailored to the needs of working students. During the study, the students will be covered with all necessary information and knowledge from theory and practice. On this bachelor the students will be able to apply the knowledge gained through three years of study, in order to develop, implement and progress towards master study within a country or abroad. By successful completion of the Faculty of Computer Science, students will be able to: • Demonstrate fluency and competency in an object-oriented programming language. • Identify and analyze requirements and specifications for computing problems and plans strategies for their solution. • Compare and evaluate design and algorithm choices used to solve computing problems. • Work effectively as an individual under guidance and as a member of a team. • Apply relational database concepts, principles, and theories to designing and creating information systems. • Apply operating system and computer architecture concepts and principles to problem solving in the context of computer systems. • Apply knowledge of networking concepts and principles to solving problems related to networked computer systems. • Communicate technical problems and solutions to a range of audiences. Graduates of this program "Software Design" are expected to be employed frequently in the software development sector in very broad range of positions. This target group is well versed in all phases of software development. They can work as systems analysts, in systems modeling and implementation, as well as software engineers and project managers. They can also be positioned in many database development and management positions. Even web and mobile development is suitable since there are many related courses.

SWOT analysis for mission statement, objectives and administration:

Strengths:  The Sofware Design program mission is in line with the UPZ mission;  Specific objectives are realistic and achievable, and are the result of consultations between members of this program; 242 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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 The expected results of the program as a whole and of the subjects are in line with the levels of qualification in the NQF;  The progress of the program from registration to completion / graduation is clear and in accordance with the UPZ Statute and the regulations of the Faculty of Computer Science which are also published online;  The Faculty has sufficient academic, administrative and financial resources to enable the full implementation of the program;  The faculty has its own facility with 6 separate halls on 2 floors and 1 amphitheatre. The faculty is also equipped with elevators to meet the needs of people with special needs;  5 full time professors and 6 full time assistants aswell are engaged in the teaching process;  The administration of the Faculty of Computer Science supports the program including the student's dossier and its progress until the end of studies;

Weaknesses:  The technical support staff for maintenance of new equipment’s is scarce and not qualified for this purpose;  Technological Equipment’s like the Projectors are amortized.

Opportunities:  It is the one of rare programs of its kind in the country;  Alluring to students outside of Kosovo, especially those who are close to the borders of our country like students from Northern Albania;  Opportunity to bring innovative ideas  Qualification that deals with this program allows the continuation of PhD level studies.

Threats:  High unemployment rate in the country;  The lack of opportunities to compete in the labor market outside of Kosovo;  The labor market in the country is not defined and structured.

3.2.2. Quality Management

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

At the University level, regulations and procedures for quality assurance have been adopted, such as: The work Regulation of Committee’s quality assurance, the quality assurance guidelines, and the Strategy for quality assurance. These documents provide the necessary procedures and mechanisms for the quality of teaching and research to be equivalent to international standards for quality assurance in teaching, learning and research. In these documents it is foreseen to use quantitative and qualitative instruments for quality assurance, such as: Questionnaires, interviews, monitoring, evaluation scheme, self-evaluation reports, but also double assessment, and external consultancy.

SWOT analysis for quality management:

Weaknesses:  Lack of funding for continuous quality assurance;  Lack of interest among students to engage in quality assurance procedures.

Opportunities:  A wholesome quality assurance system increases the opportunities for partaking in international projects;  Increases the employability of graduates in the labor market outside Kosovo;  Involvement of students and stakeholders in the quality assurance process enhances students' awareness of studying in quality programs recognized nationally and internationally.

Threats:  Lack of a developed labor market.

3.2.3. Academic staff

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In the "Software Design" Program at the Faculty of Computer Science, an academic staff with relevant academic and professional qualifications provides lecturing services. The academic staff so far has been selected on the basis of open competition where job vacancies and employment conditions have been clearly described. So far, the Faculty of Computer Science has 2 Associate Professors, 3 Assistant Professors and 6 Assistants. In this program there are also 3 Adjunct Professors, 3 Adjunct lecturers and 4 Adjunct Assistants. Besides, during this semester, as adjunct staff are hired 3 Professors with an academic call of Prof. Dr or Prof.Asoc. Dr., 1 lecturer with the scientific degree Dr.Sc. and 2 with MSc degrees and 5 Assistants with ongoing PhD studies. In this program, 60% of Professors are full-time and the rest of the Professors are hired as adjunct staff. Full-time professors also cover 64% of all lecturing hours. Adjunct professors cover the rest of the lectures. 6 regular assistants and 4 adjunct assistants cover exercises. Regular assistants cover 55% of exercise hours. More details on Professors and Assistants are given in the following table for the semester of the academic year 2018/2019:

Table 2: The list of academic staff for the academic year 2018/191

Nr. of teaching hours Regular professors and assistants Duration of Contract per staff member NR Name and Surname Academic call Grade Start End L E Total 1 Samedin Krrabaj Prof. Asoc. Dr. Dr.Sc 20.04.2018 19.04.2022 4 0 4 2 Naim Baftiu Prof.Asoc.Dr. Dr.Sc 20.04.2018 19.04.2022 2 0 2 3 Ercan Canhasi Prof.Ass. Dr. Dr.Sc 03.03.2015 02.03.2019 14 0 14 4 Arsim Susuri Prof.Ass. Dr. Dr.Sc 01.10.2018 30.09.2022 16 0 16 5 Malush Mjaku Prof.Ass. Dr. Dr.Sc 01.10.2017 30.09.2020 6 0 6 6 Dhuratë Hyseni Ass. Dr.Sc. 16.10.2018 15.10.2019 4 2 6 7 Zirije Hasani Ass. PhD.c 22.05.2017 21.05.2020 6 8 14 8 Agon Kokaj Ass. Dr.Techn. 16.10.2018 15.10.2019 4 4 9 Arbër Beshiri Ass. PhD.c 01.10.2018 30.09.2021 8 8 10 Betim Maloku Ass. PhD.c 09.03.2016 08.03.2019 2 2 11 Ilir Murturi2 Ass. PhD.c 09.03.2016 08.03.2019 0 0 0 Total 28 24 52

Nr. of teaching hours Part-Time Professors and Assistants Duration of Contract per staff member NR Name and surname Academic call Grade Start End L E Total

1 The data presented in the table above are for the winter semester 2018/2019, as commitments are made according to the academic year plan 2 Currently, Ilir is completing his PhD in TU WIEN 245 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1 Abdullah Zejnullahu Prof. Dr Dr.Sc. 01.10.2018 30.01.2019 4 0 4 2 Arbnor Pajaziti Prof. Dr. Dr. Sc. 01.10.2018 30.01.2019 2 2 4 3 Edmond Beqiri Prof. Asoc. Dr. Dr.Sc. 01.10.2018 30.01.2019 2 2 4 4 Mevlan Qafleshi Dr.Sc. 01.10.2018 30.01.2019 2 2 4 5 Nazli Tyfekxhi PhD.c 01.10.2018 30.01.2019 4 4 8 6 Astrit Hulaj PhD.c 01.10.2018 30.01.2019 4 0 4 7 Fesal Baxhaku PhD.c 01.10.2018 30.01.2019 2 2 4 8 Fatime Gashi PhD.c 01.10.2018 30.01.2019 8 8 9 Arta Misini MSc. 01.10.2018 30.01.2019 20 20 10 Elissa Mollakuqe PhD.c 01.10.2018 30.01.2019 2 2 Total 20 42 62

In terms of full time Professors, a criterion has been taken into consideration that for every 60 ECTS credits in the Business Administration program there should be employed a full time Professor with a doctorate degree. Responsible for the Software Design program, are: • Prof. Ass. Dr. Ercan Canhasi • Prof. Asoc. Dr. Samedin Krrabaj • Dr. Sc. Dhuratë Hyseni

On the other hand, the infrastructure of the Faculty of Computer Science is such that it has enabled each academic staff to have an office equipped with computers and other equipment to carry out their duties and to prepare projects or scientific papers. These offices serve the academic staff to conduct consultations with students as well. Each Professor has announced the schedule for student consultations. Professors are also available to make other constituencies for the benefit of the community and society. For assessing the performance of the academic staff, self-assessments are undertaken and assessments undertaken by students. At the end of each semester, students have the opportunity to express their satisfaction or remarks by completing the forms of assessment made for each Professor and Assistant.

SWOT analysis for academic staff:

Strengths:  Adequate number of qualified staff. 60% of the academic staff (Professors) are full time staff and have a doctorate degree Dr.Sc. and cover 64% of lecturing hours at the Software Development Program;  Relatively young staff, mainly educated in western countries in well known universities  Sufficient knowledge of the English language by a considerable number of the academic staff.

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 Participation of academic staff in projects, scientific conferences and trainings with international universities that impact their professional development.

Opportunities:  Opportunities for developing the new academic staff by partaking in PhD programs at prestigious universities abroad;  Exchange of staff and students through ERASMUS programs.

Threats:  Increased demand for qualified staff in the Higher Education sector in the country;  Little support from MEST for staff development.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

3.2.4. Content of the educational process

The SD Program is in full compliance with the new European higher education guidelines as specified in the Bologna agreement. In the SD Program, studies last for 3 years, respectively 6 semesters, whereby each semester has 30 ECTS, which means that studies are completed after the collection of 180 ECTS. The amount of engagement hours for an ECTS is 25 hours of study (1 ECTS = 25 hours). International comparability of the programme:  Conform Bologna Accord and in compliance with the European Quality Standards  In the spirit of the mission and the vision of the Public University of Prizren, and based on specifics of the Computer Science program,  Provision of quality studies based on the most advanced international practices is the main objective of this Faculty. The process for achieving this objective is realized by building upon the Bologna Accord, European Quality Standards, and international academic institutions. The study plan of the Faculty of Computer Science has been harmonized with study plans of these universities: Vienna University of Technology, Johannes Kepler University in Linz, Kingston University, Imperial College London, Muenchen University of Technology.  In Kosovo there are some Universities (public and private) which offer the different programs in Computer Science and Technology. University of Prishtina (Mathematic Faculty and Technical Faculty) provides two programs mainly software oriented. Technical Faculty provides also a new program in Mechatronic, but all these programs are only partly similar to our proposed program.  The main private Universities that provide programs in Computer Science and Technology are UBT (University for Business and Technology), AAB-Riinvest as well as Iliria. Although the programs of these Universities are in some relationships with some Universities from abroad (case UBT), there is no indication of any big achievement regarding the labor market and society needs. This first of all because the programs do not meet the requirements of labor market. Entering the internal and external labor market; Graduates of this program Software Design are expected to be employed frequently in the software development sector in in very broad range of positions which require a combination of specialist knowledge and interdisciplinary.

248 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Year I

Semester I Hours/weeks

Nr. M/E Subject L E ECTS Lecturer

6. M Introduction to Informatics 2 2 6 Dr. Samedin Krrabaj

7. M Mathematics I 2 2 6 Dr. Abdullah Zejnullahu

8. M Introduction to Programming 2 2 6 Dr. Ercan Canhasi

9. M Introduction to Networking 2 2 6 Dr. Arsim Susuri

10.E IT and Entrepreneurship 2 2 6 Dr. Edmond Beqiri

11.E English for Computer Science I 2 2 6 PhD. C Nazli Tyfekgji

12.E New Media and Multimedia 2 2 6 Dr. Dhuratë Hyseni

Total 30

Semester II

1 M Algorithms & Data Structures 2 2 6 Dr. Ercan Canhasi

2 M Introduction to Web Languages 2 2 6 PhD. C Zirije Hasani and Technologies

3 M Discrete Math 2 2 6 Dr. Abdullah Zejnullahu

4 M Operating Systems 2 2 6 Dr. Arsim Susuri

5 E Internet protocols 2 2 6 Dr. Naim Baftiu

6 E English for Computer Science II 2 2 6 PhD. C Nazli Tyfekgji

7 E Human-Computer Interaction 2 2 6 Dr. Mevlan Qafleshi

Total 30

249 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Year II

Semester III Hours/weeks

Nr. M/E Subject L E ECTS Lecturer

1. M Software Engineering and 2 2 6 Dr. Malush Mjaku Project management

2. M Database Systems 2 2 6 PhD. C Zirije Hasani

3. M Object Oriented Programming 2 2 6 Dr. Ercan Canhasi

4. M Web Design 2 2 6 PhD. C Zirije Hasani

5. E Machine Learning 2 2 6 Dr. Arsim Susuri

6. E English for Computer Science 2 2 6 PhD. C Nazli Tyfekgji III

7. E 3D modeling and animations 2 2 6 Dr. Samedin Krrabaj

Total 30

Semester IV

1 M Computer Graphics and Image 2 2 6 Dr. Ercan Canhasi Processing

2 M Advanced Databases 2 2 6 PhD. C Zirije Hasani

3 M Advanced Web Development 2 2 6 PhD. C Zirije Hasani

4 M Research Methods 2 2 6 Dr. Malush Mjaku

5 E Information Systems Design 2 2 6 PhD. C Fesal Baxhaku

6 E E-Business 2 2 6 Dr. Naim Baftiu

250 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

7 E Online Marketing 2 2 6 PhD. C. Zirije Hasani

Total 30

251 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Year III

Semester V Hours/weeks

Nr. M/E Subject L E ECTS Lecturer

1. M Artificial Intelligence 2 2 6 Dr. Arsim Susuri

2. M Game Development 2 2 6 PhD. C Fesal Baxhaku

3. M Cloud Computing 2 2 6 Dr. Arsim Susuri

4. M Network Programming 2 2 6 Dr. Ercan Canhasi

5. E Meetings and Negotiations 2 2 6 Dr. Mevlan Qafleshi

6. E Software Quality Assurance 2 2 6 Dr. Malush Mjaku

7. E Internet of Things 2 2 6 Dr. Dhuratë Hyseni

Total 30

Semester VI

1 M Mobile Computing 2 2 6 PhD. C Fesal Baxhaku

2 M IT-Security 2 2 6 Dr. Naim Baftiu

3 M Distributed Systems 2 2 6 Dr. Arsim Susuri

4 M Thesis 2 2 12 All

Total 30

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Short description of the content: The objective of the course is to give the students an: Introduction to the basic concepts of computer science: Data and information encoding (ASCII, Unicode), number systems (decimal, binary, hexadecimal, octal), hardware (from Neumann architecture), software, basics of networking and programming languages. Expected learning aims and outcomes: After the course, each student is expected to be able to: practice and use(ASCII, Unicode), number systems (decimal, binary, hexadecimal, octal) describe hardware (from Neumann architecture ) have an overview on different software have an overview on basics of networking and programming languages. Teaching and learning methods: This module is taught through a series of weekly lectures and laboratory sessions. The learning outcomes are achieved through a combination of lectures, supervised practical 1O1. work and independent study/practice. Introduction to Evaluation methods and passing criteria: Informatics 50% from 2 Lab. Projects and 50% Final exam. Concretization means / IT: Office 2013, Visual Studio, Simulation Software for digital circuits Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Total module study time, classes and independent study time: 150 hours. Literature. 1. Moriss M. Mano, Digital Design, ISBN-10: 0131989243 2. Dr. Agni H. DIKA, Qarqet Kompjuterike Kombinuese, UP, Prishtinë 3. J. Glenn Brookshear Computer Science-An Overview, 9th Edition Addison Wesley Longman, 2007 Short description of the content: The objective of the course is to give the students a basic knowledge in mathematical logic (statements and predicate logic), formal foundations, Moduloarithmetik, identification of (pseudo-) prime numbers (Fermat, Carmichael, ...), factorization, series development and 1O2. fundamentals of computer graphics. Mathematics I Expected learning aims and outcomes: After the course, each student is expected to be able to: understand practical benefit of Mathematic in Computer Science have on overview on a basic knowledge in mathematical logic and analysis able to use math formulas in order to solve problems in computer science (programming)

253 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

253

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Teaching and learning methods: This module is taught through a series of weekly lectures and problemm solving sessions. The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. Evaluation methods and passing criteria: 20% Coursework and 80% Final exam. Concretization means / IT: Mathlab, Mathematics Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Total module study time, classes and independent study time: 150 hours. Literature. 1. Matematika 1, Isak Hoxha 2. Depends from professor Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about compiler and linker in comparison to the interpreter, fundamentals of classical procedural programming such as comments, data types and variable declarations, commands, operators, assignments, control structures and functions. Expected learning aims and outcomes: After the course, each student is expected to be able to: have an overview in Fundamentals of classical procedural programming such as comments, data types and variable declarations, commands, operators, assignments, control structures 1O3. and functions. Introduction to understand Compiler and linker in comparison to the interpreter. Programming to write a small procedural program Teaching and learning methods: This module is taught through a series of weekly lectures and laboratory sessions. The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. Evaluation methods and passing criteria: 40% Labor Exercise and 60% Final exam. Concretization means / IT:

254 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

254

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Visual Studio, Java, C++ Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. H.M. Deitel, P. J. Deitel, How to Program C++, Prentice Hall, Upper Saddle River, New Jersey, ISBN 0-13-111881-1, 2. Agni Dika, Bazat e Programimit në C++Universiteti i Europës Juglindore, Tetovë,ISBN 9989-866-23- 3. Java how to program 11th Edition – Dietel and Dietel 4. A good web site with books and material for Java, can be found: 5. http://www.freeprogrammingebooks.net/free_ebook_java_free_ebooks_java/index.php

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about the key elements, standards, products, and problems that play in building and operating a network of a role. In addition to an overview of the various computer networks and network topologies, the basics of data transmission and the different transmission media are detailed below. Furthermore, the participants learn the TCP / IP protocol suite in comparison to the OSI reference model know. In addition, the basics of switching and routing will be taught. Expected learning aims and outcomes: After the course, each student is expected to be able to: have an overview of the key elements, standards, products, and problems that play in building and operating a network understand and use the various computer networks and network topologies, learn and use the 1O4. TCP / IP protocol suite in comparison to the ISO OSI reference model Introduction to to understand switching and routing. Networking Teaching and learning methods: This module is taught through a series of weekly lectures and laboratory sessions. The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. Evaluation methods and passing criteria: 40 % from assignments and 60% from Final Exam Concretization means / IT: OPNET, PacketTracer Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study 255 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Literature. 1. James F. Kurose, Keith W. Ross; Computer Networking – A Top-Down Approach, 7th edition, 2018. 2. Todd Lammle; Network +; Deluxe Study Guide, 2009 3. Shivendra S. Panwar, Shiwen Mao, Jeong-dong Ryoo dhe Yihan Li; TCP/IP Essentials, Cambridge University, 2004

Short description of the content: In this course the students will be familiar with Inspirations, How are ideas generated, Brainstorming. Theories and tools for Creative Thinking, Vision. Mission Statement, Personality analysis. Management in IT and innovative companies. They will learn further about Organization. Company culture and organisational behaviour. Money. Introduction to macro- and microeconomics, supply & demand, How to read a balance sheet. Expected learning aims and outcomes: After the course, each student is expected to be able to:  Explain how creativity and innovation come about. Critically assess the unique characteristics of high-tech and IT innovation.  Apply the most important management theory and practice to the requirements of innovative companies.  Analyze budget calculations and identify tax issues.  Critically assess the elements needed for a good business plan. 1Z1. IT and  Critically discuss the network, procedures and perspectives which are important in Entrepreneurship establishing a company Teaching and learning methods: Students will be expected to spend a total of 150 hours on the module including independent study. Evaluation methods and passing criteria: 20 % from 2 assignments, 30% from Project, and 50% from Final Exam Concretization means / IT: Office 2013 Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study Literature. 1. Mellor, R. B. (2003). Innovation Management. Globe, ISBN 87-7900-196-3; 2. Kirby, D. A. (2003). Entrepreneurship. McGraw-Hill, ISBN 0-07-709858-7 256 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

256

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Short description of the content: Students will be taught basic English course by practicing pronunciation, writing skills, work on improving their listening and understanding of spoken English. Students will study conversational techniques and practice these techniques through structured dialogs, dialog improvisation and pair practice conversations. Expected learning aims and outcomes: After the course, each student is expected to be able to: To broaden and expand the students’ proficiency and knowledge in General English;to provide material for the students to revise, consolidate and extend their command of English grammar and vocabulary; To develop the students’ reading skills to enable them to skim the text for main idea To develop the students’ listening skills to enable them to understand and apply specific information from the input Teaching and learning methods: Method include class lectures and continuous practice. In addition, the class will participate in 1Z2. English for discussion groups, peer work and group work. There will be several individual and group Computer projects which then will be presented to the class. Students will complete individual in-class Science I assignments as well as regular formal homework tasks Evaluation methods and passing criteria: 50 % from 2 assignments and 50% from Final Exam Concretization means / IT: Office 2013, other software depends from lectureer Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study Literature. 1. Viney, P & Viney, K. (1989) Grapevine.. Oxford University Press. Grant, D. & McLarty, R. (2003) Business Basic. Oxford University Press Greenall, Swan (1997) Effective Reading. CUP 2. Depends from the Lecturer

1Z3. New Media and Multimedia Short description of the content:

257 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

257

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Introduction to Multimedia, New Media and Internet Hypertext, Hypermedia, Information systems Web Usability Color models and raster images, vector diagram, image compression Audio formats, -techniques, -compression Video formats, -techniques, -compression. Expected learning aims and outcomes: After the course, each student is expected to be able to: have an overview into Multimedia, New Media and Internet Hypertext understand practical benefit of Multimedia able to use image compression Audio formats, -techniques, -compression Video formats, - techniques, -compression Teaching and learning methods: This module is taught through a series of weekly lectures and laboratory sessions. The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. Evaluation methods and passing criteria: 20% Laboratory Exercise and 80% Final exam. Concretization means / IT: Office 2013, other software depends from Lecturer Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Nigel Chapman And Jenny Chapman, Digital Multimedia, Wiley, 2009 2. Myzafere Limani, Bazat e Multimediave, Universiteti i Prishtinës, 2005

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about fundamental algorithms such as search, sort, traversal algorithms and fundamental data structures, linear lists, queues, stacks, sort algorithms, search algorithms, hashes, trees, 2O1. Algorithms graphs, and formal characteristics of algorithms, identification of efficiency, & Data Expected learning aims and outcomes: Structures After the course, each student is expected to be able to: have on overview on fundamental data structures and algorithms use linear lists, queues, sort algorithms, search algorithms, tree, graphs to implement programs with efficient algorithms Teaching and learning methods:

258 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

258

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The learning outcomes will be achieved through a combination of lectures, laboratory, exercises and independent study. Students will be expected to spend a total of 150 hours on the module including independent study Evaluation methods and passing criteria: 50% from 2 Lab. Projects and 50% Final exam. Concretization means / IT: Visual Studio, C#, Java Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study Literature. 1. R. Sedgewick: Algorithms in Java (or C++) , Part 1-5. 2. Cay Horstmann, “Big Java” (2007) Wiley Press. 3. How to Program, H. M. Deitel, P. J. Deitel. Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about Cascading Style Sheets: document, font, text, box, selectors and specificity. Dynamic HTML: Specifying style dynamically, controlling content dynamically, positioning and animation with JavaScript. Markup languages: Structuring information with XML. Expected learning aims and outcomes: After the course, each student is expected to be able to: Design and implement web pages using (X)HTML, CSS and JavaScript (DHTML) with 2O2. simple interactivity and/or animation. Introduction to Use XML and CSS to create simple web pages with markup that is not HTML. Web Languages Validate web pages for use with different browsers and platforms and Differentiate between standards and appreciate the role of the W3C Technologies Teaching and learning methods: The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum independent Study: 90 hours Evaluation methods and passing criteria: In-course assessment: 50%, Final exam 50% Concretization means / IT: Visual Studio,Java, SQL Server Ratio between the theoretical and practical part of teaching;

259 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

30 hours teaching hours , 30 hours laboratory and 90 hours independent study

Literature. 1. Teague, J.C. “CSS, DHTML and Ajax”, Peachpit, 2006. and Negrino, T. & Smith, D. “JavaScript and Ajax for the Web”, Peachpit, 2006. or Powers, S. “Learning JavaScript”, O’Reilly, 2006. 2. Meyer, E.A. “CSS Pocket Reference.” O’Reilly (any edition). 3. Flanagan, D. “JavaScript Pocket Reference.” O’Reilly (any edition). 4. Yuen, P.K. and Lau, V. “Practical Web technologies.” Addison-Wesley, 2003.

Short description of the content: Mathematical reasoning; propositions; negation disjunction and conjuction; implication and equivalence; truth tables; predicates; quantifiers; natural deduction; rules of Inference; methods of proofs; use in program proving; resolution principle; application to PROLOG. (10 lectures) Set theory; Paradoxes in set theory; inductive definition of sets and proof by induction; Peono postulates; Relations; representation of relations by graphs; properties of relations;equivalence relations and partitions; Partial orderings; Posets; Linear and well- ordered sets; (10 lectures) Graph Theory; elements of graph theory, Euler graph, Hamiltonian path, trees, tree traversals, spanning trees; (4 lectures) Functions; mappings; injection and surjections; composition of functions; inverse functions;special functions; Peono postulates; pigeonhole principle; recursive function theory; (6 lectures) Definition and elementary properties of groups, semigroups, monoids, rings, fields, vector 2O3. Discrete spaces and lattices; (4 lectures) Math Elementary combinatorics; counting techniques; recurrence relation; generating functions; (6 lectures) Expected learning aims and outcomes: The student gets detailed on elementary set theory, number theory, logic, counting techniques, graph theory and algorithms and will be able to use it during algorithms developing. Teaching and learning methods: The learning methods are a combination of lectures, practical and independent study. Students will be expected to spend a total of 150 hours on the module including independent study. Evaluation methods and passing criteria: 50 % from 1 Project and 50% from Final Exam Concretization means / IT:

260 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Mathematics, Mathlab Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours Literature. 1. C.L.Liu, Elements of Discrete Mathematics, second edition 1985, McGraw-Hill Book Company. Reprinted 2000. 2. K.H.Rosen, Discrete Mathematics and applications, fifth edition 2003, TataMcGraw Hill publishing Company. Reference Books 3. J .L.Mott, A.Kandel, T.P .Baker, Discrete Mathematics for Computer Scientists and Mathematicians, second edition 1986, Prentice Hall of India. 4. W.K.Grassmann and J.P.Trembnlay, Logic and Discrete Mathematics, A Computer Science Under development

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about an introduction to Windows, Unix/Linux as well as other Operating Systems. An overwiew of functions (eg user interface, machine and peripheral management etc). Further the information about fundamental and important tasks of Unix/Linux system administration as well as the operation of the system by the use of the most important commands will be detailed introduced. Expected learning aims and outcomes: After the course, each student is expected to be able to: understand and use the most important commands of UNIX 2O4. Operating understand the differences between Unix and other operating system Systems understood the very essentials of Unix/Linux system architecture understand fundamental and important tasks of Unix/Linux system administration to fulfill basic tasks in system administration: use file permissions, devices and processes Administration of users and groups Administration of file systems Teaching and learning methods: The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum independent Study: 90 hours Evaluation methods and passing criteria:

261 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2 Course Projects: 40%, Final exam 60% Concretization means / IT: SOsim and other software depending from lecturer Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study Lit. 1. Operating System Concepts : Abraham Silberschatz, Peter B. Galvin , Greg Gagne 8th Edition, 2018. 2. The Official Ubuntu Book (6th Edition) 2011, B.M.Hill, M.Helmke, A.Graner, C.Burger 3. A Practical Guide to Ubuntu Linux 3rd Edition (Aug 2010, Prentice Hall), M.G.Sobell

Short description of the content: Basic optical communication, Optical routing, Basic wireless communication, Challenges within IP-routing, Router architecture, Label routing (Multi Protocol Label switching), Unicast and Multicast Routing, Active Networks, Overlay networks, Quality of Service (ao. Diffserv, Intserv, RSVP), Demands from Multimedia applications and possible solutions, Adaption, Challenges using heterogeneous networks, Core vs. Access networks. Expected learning aims and outcomes: After completing the course student should be able  knowledge about the communication solutions of the future, herein optical and wireless networking to offer high performance  knowledge about how to design high-end IP routers implementing Points of Presence (PoP) in the Internet 2Z1. Internet  understanding of why multicast is becoming ever more important along with the streaming Protocols based Internet of the future, and knowledge of the most important multicast protocols  knowledge about concepts to offer Quality of Service and guarantees in the Internet of the future  knowledge about how Internet of Things (IoT) will allow people and all kind of things to be connected at any time  understanding of cyber threats and advanced malware trying to control Internet  knowledge about IPv6 and the Internet protocol of the future Teaching and learning methods: The learning methods are a combination of lectures, practical and independent study. Students will be expected to spend a total of 150 hours on the module including independent study. Evaluation methods and passing criteria:

262 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

262

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1 Course Projects: 40%, Final exam 60% Concretization means / IT: OMNet simulation software Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours Literature. 1. Adrian Farrel, The Internet and Its Protocols, 2004. 2. Eric Hall; Internet Core Protocols, 2000.

Short description of the content: Students will be taught intermediate level English course by practicing pronunciation, writing skills, work on improving their listening and understanding of spoken English. Students will study conversational techniques and practice these techniques through structured dialogs, dialog improvisation and pair practice conversations. Expected learning aims and outcomes: After the course, each student is expected to be able to: To broaden and expand the students’ proficiency and knowledge in Intermediate English;to provide material for the students to revise, consolidate and extend their command of English grammar and vocabulary; To develop the students’ listening skills to enable them to understand and apply specific information from the input Teaching and learning methods: 2Z2. English for Method include class lectures and continuous practice. In addition, the class will participate in Computer discussion groups, peer work and group work. There will be several individual and group Science II projects which then will be presented to the class. Students will complete individual in-class assignments as well as regular formal homework tasks Evaluation methods and passing criteria: 50 % from 2 assignments and 50% from Final Exam Concretization means / IT: Depends from professor Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study Literature. 1. Opportunities Pre-intermediate Language Powerbook Patricia Reilly, Michael Dean, Anna Sikorzynska , Hanna Mrozowska

263 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

263

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

2. New Opportunities Pre-Intermediate Students book David; Harris, Michael; Sikorzynska, Anna Mower Mini – Dictionary, A Modern English Dictionary, Fjalori Anglisht-Shqip-Anglisht

Short description of the content: Developments in technology: workstation environment eg screens, keyboards, pointing devices, other I/O devices (eg speech), related processing and storage requirements. Developments in HCI: virtual machines, command line input (command sets), menu selection and the methods of selection, graphical interfaces, speech, screen design for intensive data entry, intelligent HCIs, virtual personas (engaging with the computer within a virtual reality), concept of ‘look and feel’. Development of systems: new developments (eg hypertext, event driven systems, use of multimedia), modelling techniques, implication of new developments on user interfaces. Applications: range of applications, selection of HCIs for specific applications. Health and safety considerations: ergonomics and the surrounding environment, eg lighting, seating, RSI, legal implications. HCI support for less common environments: identification of applications. Expected learning aims and outcomes: This unit aims to give students a full understanding of the human computer interface (HCI) and the part it plays in the construction of software which is usable, attractive, efficient and 2Z3. Human- effective. Computer On successful completion of the module the student will be able to: Interaction Describe HCI-related developments and their application Determine the issues related to a chosen HCI Develop and evaluate an HCI prototype. Teaching and learning methods: The learning outcomes will be assessed by in-course assessment (ICA) methods made up of time constrained exercises and specified assignments: Evaluation methods and passing criteria: The in-course assessment will be based on three specified assignments (80%) and one time constrained exercise (20%) completed throughout the year. Concretization means / IT: Depends from Lecturer

264 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study Literature. 1. B. Shneiderman, "Designing the User Interface", Addison Wesley Longman, ISBN 0201694972 2. B. Laurel, "The Art of Human-Computer Interface Design", Addison Wesley,ISBN 0201517973. Short description of the content: The objective of the course is to present the technical, organizational and economic aspects of software engineering. Organizational structuring models of software development are explained via process models, such as the waterfall model, spiral model and unified process. In terms of the technical aspects of software engineering, particularly the generation of object oriented systems and their modeling are focused on. Further the focus will be on Analysis , Planning , Implementation , Factors of Software-Project , Unified Process, Introduction to UML ,Requirements Analysis, System planning, Implementation of object- oriented Systems Test methods , Delivering, Service, Maintenance, Software-quality insurance.Project definition, -planning, - controlle, -finish, Project management-Tools Claim Management, Case study. Expected learning aims and outcomes: 3O1. Software On successful completion of the module the student will be able to: Engineering and Project To explain and apply a broad range of concepts from software engineering, spanning all Management aspects the software engineering process Be able to recognize, define, and make correct use of generally accepted software engineering terminology. Have experience of working as a member of a team on a software engineering project Have experience applying a representative cross section of software engineering techniques Be able to create and use planning, requirements analysis, domain analysis and design artifacts and carry them into code. Be able to document all phases of the software development processes. Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, tutorials and independent study (project work).

265 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Students are expected to spend a total of 150 hours on the modules including project work. Evaluation methods and passing criteria: Project Deliverables 40 (%) Continuous Assessment: 10 (%) Final Examination 50(%): Concretization means / IT: Visual Studio, C#, Java, UML, SQL Server etc Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. I. Sommerville, Software Engineering, Addison Wesley; 8 edition (May 25, 2006) 2. Book 1: B. Boehm, R. Turner, Balancing Agility and Discipline: A Guide for the Perplexed, Addison-Wesley Professional; 1st edition (August 15, 2003) 3. Book 2: Jacobson Ivar, Booch Grady, Rumbaugh James: The unified software development process, Addison-Wesley, 1999

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about concepts of Database Management Systems, Data Structures and Data Models, Architectural Levels, Relational Databases, Relational Algebra, Integrity of Databases, Normalization, Transaction Processing, Distributed Databases, Data Security Students should learn basic knowledge in data base theory; giving the theoretical basis and the practical benefit of data base technologies. 3O2. Database Systems Expected learning aims and outcomes: After the course, each student is expected to be able to: practice and use basic knowledge in data base theory, understand practical benefit of data base technologies, use a basic concepts of Database Management Systems, Data Structures and Data Models, Relational Databases, Normalization, Transaction Processing, and implement a practical database project Teaching and learning methods:

266 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

266

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The learning outcomes are achieved through a combination of lectures, laboratory exercises and independent study. This module will involve lectures and work in small groups on related structured exercises, together with appropriate computer workshops using an interactive SQL tutorial. Students are expected to spend a total of 150 hours on the modules including independent study. Evaluation methods and passing criteria: Coursework 50% , Final Examination 50% Concretization means / IT: SQL Server/Oracle Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Database Solutions – A step-by-step guide to Building Databases/ Carolyn Begg and Thomas Connolly, Addison Wesley / ISBN : 0321173503 2. Oracle SQL and PL/SQL Handbook/ Palinski. Addison Wesley 2002/ISBN:0-201-75294- 8/ 3. Fundamentals of Database Systems / Elmasri & Navathe, Addison Wesley, 1999. 4. Database Modeling and Design, Fifth Edition: Logical Design (The Morgan Kaufmann Series in Data Management Systems) by Toby J. Teorey Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about Classes: object, attributes, methods, representation of Abstract Data Types, the control of scope of attributes (member data) and messages (member functions) within a class, constructors and destructors, inheritance, dynamic binding, virtual functions and polymorphism, parameter based types (templates). 3O3. Object Oriented Expected learning aims and outcomes: Programming On successful completion of the module the student will be able to: Assimilate and use basic object-oriented programming concepts Use an object-oriented programming design method Reuse system components using object-oriented programming principles Teaching and learning methods:

267 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The learning outcomes will be achieved through a combination of lectures, workshop exercises, tutorials and independent study. Evaluation methods and passing criteria: In-course assessment will be based on two specified exams (60%) and project work (40%) completed throughout the year. Concretization means / IT: Visual Studio, Java Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. D. Parsons, "Object-Oriented Programming", Letts Educational, ISBN 0826454283 2. Shaw, "Java Simplified", A.D.R.(1999) ISBN 1901197883

Short description of the content The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about: • Structured Documents, basic concepts of markup languages, • meta-languages for defining markup languages using the example of XML • Document type definition XML (DTD), distinguishing "well-formed" / "valid"; namespace concept (namespaces) • processing of XML documents with XSL: XSLT Processing Model, XSLT style sheets, XSLT language features including control structures, recursion, parameterized templates, sorting / grouping, XSL-FO • Use of XPath to identify document parts: concepts (axes, path expressions, functions), used 3O4. Web in XSLT stylesheets Design • Introduction to XML Schema: overview, comparison with DTDs • Overview of standard APIs for processing XML data in a universal programming language: parsing of XML data, different processing models • the SAX API (architecture, handler approach, typical use) • The DOM API (architecture, navigation through a DOM tree, creating and manipulating DOM trees) • use of XSLT style sheets from a universal programming language, parameterization of style sheets, transformation of DOM trees • XML application examples from different areas (e.g. multimedia, mobile communications, data exchange formats, vector graphics) Expected learning aims and outcomes After the course, each student is expected to be able to: 268 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

268

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

have an overview in Structured Documents, basic concepts of markup languages, have an overview of standard APIs for processing XML data in a universal programming language to write a small XML application from different areas (e.g. multimedia, mobile communications, data exchange formats, vector graphics) Evaluation methods and passing criteria; 50% course work and Final Examination 50% teaching and learning methods; The learning outcomes are achieved through a combination of lectures, laboratory exercises and independent study. Students are expected to spend a total of 150 hours on the modules including independent study Concretization means / IT: Java, CSS, .NET, Ajax Ratio between the theoretical and practical part of teaching; 60 hours teaching hours , and 90 hours independent study. Basic literature to be used in each module

Literature: 1. PHP and MySQL Web Development, prej Luke Welling, Laura Thompson 2. Learning PHP, MySQL, and JavaScript (1st Edition), prej Robin Nixon. O'Reilly & Associates, 2009 3. Head First Ajax, prej Rebecca Riordan, O'Reilly & Associates, 2008.

Short description of the content: In this course, you'll learn about some of the most widely used and successful machine learning techniques. Students will have the opportunity to implement these algorithms by yourself, and gain practice with them. Students will also learn some of practical hands-on tricks and techniques help get learning algorithms to work well. This is an "applied" machine learning class, and we emphasize the intuitions and know-how needed to get learning algorithms to work in practice, rather than the mathematical derivations. 3Z1. Machine Expected learning aims and outcomes: Students should be familiar and able with Learning programming, basic linear algebra (matrices, vectors, matrix-vector multiplication), and basic probability (random variables, basic properties of probability) is assumed. Basic calculus (derivatives and partial derivatives) would be helpful and would give students additional intuitions about the algorithms, but isn't required to fully complete this course. Teaching and learning methods: The learning outcomes are achieved through a combination of lectures, laboratory exercises and independent study. Students are expected to spend a total of 150 hours on the modules including independent study 269 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Evaluation methods and passing criteria: 50% course work and Final Examination 50% Concretization means / IT: Java, Prolog, Python Ratio between the theoretical and practical part of teaching; 60 hours teaching hours , and 90 hours independent study. Literature: 1. Ethem Alpaydin; Introduction to Machine Learning, 2nd edition, 2010. 2. Tom M. Mitchel; Machine Learning, 1997 Short description of the content: Students will be taught the upper level of the English language by practicing pronunciation, writing skills, work on improving their listening and understanding of spoken English. Students will study conversational techniques and practice these techniques through structured dialogs, dialog improvisation and pair practice conversations. Lit. 1. Opportunities Intermediate Student book, Michael Harris 2. Opportunities Intermediate Language Powerbook, Michael Dean, Elizabeth Sharman, Anna Sikorzynska and Hanna Mrozowska Mini – Dictionary, A Modern English Dictionary, Fjalori Anglisht-Shqip-Anglisht

Expected learning aims and outcomes: On successful completion of the module the student will be able to: 3Z2. English for  To gain advanced knowledge in General English. Computer  They will be able to apply reading skills, to interpret the text for inferences, attitudes Science III and styles, to deduce meanings from the context;to develop the students advanced writing skills to enable them to respond to input applying information to a specified task, to elicit, to select, to summarize information in a range of writing activities, such as essays, articles, reports;  To develop the advanced level on listening skills and to enable them to understand and apply specific information from the input; to develop the students’ speaking skills to enable them to use general, social and professional language, to negotiate, report, explain, summarize and develop a discussion; Teaching and learning methods: Methods include class lectures and continuous practice. In addition, the class will participate in discussion groups, peer work and group work. There will be several individual and group projects which then will be presented to the class. Students will complete individual in-class assignments as well as regular formal homework tasks

270 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Evaluation methods and passing criteria:

 Group Project 50% , Examination: 50% Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Viney, P & Viney, K. (1989) Grapevine.. Oxford University Press. Grant, D. & McLarty, R. (2003) Business Basic. Oxford University Press Greenall, Swan (1997) Effective Reading. CUP

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about in Modeling and Animation. This subject teaches 3D basics as well as the handling of 3D programs. Technical terms and techniques are described and transferred into practical use by modeling 3D objects. After forming an object, texturing takes place (it is the definition of the object's surface). Expected learning aims and outcomes: After the course, each student is expected to be able to: Have on overview on Modeling and Animation Technology apply this technologies in order to model 3D objects to implement a Simple animation within the 3D program Teaching and learning methods: 3Z3. 3D The learning outcomes will be achieved through a combination of lectures, individual projects Modeling and and independent study Animations Evaluation methods and passing criteria: 100 % Individual Project Concretization means / IT: Java , Mthlab, CAD Ratio between the theoretical and practical part of teaching;

 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Ablan, D. (2005) Inside Lightwave 9 - Signature. Chicago, USA 2. The Art of 3D Computer Animation and Effects, Isaac Kerlow

271 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

271

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about Fundamentals of Computer Graphics: rendering pipeline, geometric modeling, coordinate systems and transformations, lighting and shading, texture mapping Fundamentals of image processing: digitization and sampling theorem, gray and color images (color models), image sequences, point operations (scaling, plains), filters in the spatial and frequency domain, feature extraction, image segmentation and classification Expected learning aims and outcomes: On successful completion of the module, students will be able to:

 Understand and distinguish between the key principles and techniques of the fields of Computer Graphics and of Digital Image Processing.  Demonstrate understanding of, and competence in, applying these principles  Understand how Computer Graphics and Digital Image Processing are applied in real, modern applications.  Implement different image processing procedures such as scaling, rotation, translation and filtering. Teaching and learning methods: 4O1. Computer Graphics and The learning outcomes will be achieved by a combination of lectures and workshops. Image Students will be expected to spend a total of 150 hours on the module including independent Processing study. Evaluation methods and passing criteria: 40% Coursework, 60% Final Examination Concretization means / IT: Matlab, Java, Open Source Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Literature. 1. Foley J.D. and Van Dam, A., Fundamentals of Interactive Computer Graphics, Revised Edition, Addison Wesley Publishing, 1984. 2. Fundamentals of Computer Graphics, Peter Shirley, Michael Ashikhmin, Steve Marschner 3. Image Processing: The Fundamentals by Maria Petrou

272 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

272

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Short description of the content: This course offer more advanced features of databases in design, administration, and applications. Topics include advanced data modelling and design, implementation, database scripting, database transaction, database security, database maintenance, and data warehouse. Furthermore the course provides using of advanced Databases in Dynamic Web Application. Expected learning aims and outcomes: Students should be able to understand and describe current database models and technologies. To design and implement relational database solutions for general applications. To develop database scripts for data manipulation and database administration. To understand and perform common database administration tasks, such as database monitoring, performance tuning, data transfer, and security. To understand the concepts and practices of data warehouse and OLAP. Teaching and learning methods: The learning methods are a combination of lectures, practical lab based work and independent study. During this course each student has to absolve three small lab exercises. Students will 4O2. Advanced Databases be expected to spend a total of 150 hours on the module including independent study. Evaluation methods and passing criteria: 30% from 3 Lab. Projects , 30 % Midterm Exam and 40% Final exam. Concretization means / IT: SQL Server / Oracle , Visual Studio Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study Literature. 1. Database Modeling and Design, Fifth Edition: Logical Design (The Morgan Kaufmann Series in Data … by Toby J. (2011) 2. Database Administration: The Complete Guide to DBA Practices and Procedures (2nd Edition) (Addison-Wesley Professional 2012)

Short description of the content: The nature of research: What is research? Role of the supervisor. Topic selection and scope. 4O4. Research The importance of theory and the links between theory and practice. Feasibility and value. Methods Organisational, legal, social and ethical implications. The literature search: Planning and undertaking a literature search.

273 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Research approaches: Research objectives, methodology, underpinning theoretical concepts, frameworks. Different research philosophies, inductive and deductive research approaches. Quantitative and qualitative research etc. Methods of data collection and analysis: Techniques for collecting primary data including observation, focus groups, (structures, semi structured) interviews and questionnaires. Sources of secondary data. Quantitative analysis techniques (e.g. graphical and statistical techniques) and qualitative techniques (i.e. pattern matching and explanation building Presentation of research findings: Dissertation structure. Framing the academic context. Convention on citation and quotations. Style of writing. Critical reflection, critical analysis, argument and clarity of thought. Expected learning aims and outcomes: Select and justify a research topic. Formulate strategies for successful research within a variety of settings. Select and utilise appropriate research methods effectively to collect data to meet both academic and organisational requirements. Communicate research findings in an appropriate manner. Manage a research project and understand the relevant techniques and tools needed in order to bring it in successfully on time and within pricing limits. Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, workshop exercises, group based activity and independent study Evaluation methods and passing criteria: In-course assessment: 100% Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Cornford, T. & Smithson, S. (2005), Project Research In Information Systems: A Student's Guide, Macmillan 2. Core Text: Sharp, J.A., Peters J and Howard, K. (2002), The Management of A Student Research Project, Third Edition (Gower) 3. Recommended Reading: 4. Creswell, J. W. (2002), Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, Sage.

274 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

274

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Short description of the content: In this course, learners review evaluations of different types of software and their applications in organizations. Emphasis is on practical skills, spreadsheet modeling, and database design. Learners discuss techniques for developing systems that are responsive to managerial needs. Expected learning aims and outcomes: Evaluate the feasibility of launching an information systems development process. Analyze the functionality of existing information systems and the organizational requirements for an organizational information system solution. Construct project plans for the execution and management of appropriate information systems development methodologies. Manage the logical and physical systems design, program development, testing, implementation, maintenance, and documentation components of the information systems development process. Ensure the ethical, legal, socially responsible, and secure conduct and outcome of the information systems development process. 4Z1. Information Systems Design Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, workshop exercises, group based activity and independent study

Evaluation methods and passing criteria:

 100% coursework, Concretization means / IT: Depends from Professor Ratio between the theoretical and practical part of teaching;

 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Haag, S., & Cummings, M. (2013). Management information systems for the information age (9th ed.). New York, NY: McGraw-Hill.

Short description of the content: 4Z2. E-Business  Trends in consumer focussed e-businesses including aggregated markets, niche retailing, peer-to-peer, business-to-consumer, and viral marketing.

275 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

275

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Server and delivery architectures including security, streaming and load balancing.  Trends in convergence including implications of mobile devices, interactive television and multiplatform delivery.  Integration issues, content management and XML standards.  Creating a store online using one of the hosted e-commerce environments including management of content and user tracking.  Case studies of successful and unsuccessful ventures and small businesses identifying technical, market and people reasons for success. Learning from failure.  Social, legal and ethical issues of e-business. Expected learning aims and outcomes:  On successful completion of the module, students will be able to:  Evaluate the technologies, components and technology trends including security, standards and CRM that allow the creation and delivery of e-businesses and e-business systems.  Create and manage a prototype e-commerce store using on-line tools within a hosted environment.  Analyse the technical opportunities and barriers to the creation of e-businesses.  Apply appropriate tools and techniques to design an e-business architecture.  Understand in detail the social, legal and ethical issues of on-line business. Teaching and learning methods:

 The learning outcomes will be achieved through a combination of lectures, workshop exercises, practical lab based work, group based activity and independent study. Directed reading and a major case study will be used to support the learning process. Evaluation methods and passing criteria:

 100% coursework, Concretization means / IT: Depends from Professor Ratio between the theoretical and practical part of teaching;

 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Kalakota, R. and Robinson, M., (July 1999) E-Business, (Addison Wesley Longman Publishing Co) ISBN: 0201604809 2. Reynolds J, (October 2000), The Complete E-Commerce Book: Design, Build & Maintain a Successful Web-based Business, CMP Books; ISBN157820061X

276 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

276

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Short description of the content: The objective of the course is to make the students able to identify customer needs, and teach them to communicate information about products and services to potential customers. Courses include study in the areas of marketing research, public relations, consumer behavior and international marketing. Individuals need to develop creative, analytical and leadership abilities to function in this field Expected learning aims and outcomes: After the course, each student is expected to be able to: organize and plan effective advertising campaigns by determining the public demand for services and products. Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, individual projects and independent study 4Z3. Online Evaluation methods and passing criteria: Marketing 50% from individual project and 50 % Final Exam Concretization means / IT: Depends from Professor Ratio between the theoretical and practical part of teaching;

 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. The McGraw-Hill 36-Hour Course: Online Marketing (McGraw-Hill 36-Hour Courses) by Lorrie Thomas 2. Marketing in the Age of Google: Your Online Strategy IS Your Business Strategy by Vanessa Fox

Short description of the content: This is an introduction to the theory and practice of artificial intelligence. It covers areas like reasoning under uncertainty, learning, natural language, vision and robotics. The course also explains some of the more recent ideas in the field, including simulated annealing, memory-bounded search, global ontologies, dynamic belief networks, neural nets, 5O1. Artificial inductive logic programming, computational learning theory, and reinforcement learning. Intelligence Expected learning aims and outcomes: This course will prepare you to understand how AI can be used in your work, and it will prepare you to take advanced courses and to begin working on AI research projects. Another objective is to provide the student with experience using AI techniques. Toward this end, the student will have both the chance to program a variety of AI techniques as well as to concentrate on an AI project during a substantial portion of the course.

277 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

277

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

By the end of the course, you should have a general knowledge of the eld of AI. You should be able to recognize when AI techniques are necessary to solve a problem. You should be Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, individual projects and independent study Evaluation methods and passing criteria: Homework and programming assignments: 25% Project: 25% Final Exam: 50% Concretization means / IT: Prolog, Python, Mathlab and Java Ratio between the theoretical and practical part of teaching; 15 hours teaching hours , 15 hours laboratory and 45 hours independent study. Literature. 1. Artificial Intelligence: A Modern Approach (3rd Edition), Stuart J. Russell 2. Artificial Intelligence: A Systems Approach (Computer Science), M. Tim Jones Short description of the content: This course contains all relevant elements of inventing and programming a 2D game. Topics include 2D graphics, animation, interactivity and UI, sound, 2D platform, collision, AI, scripting, persistence... Expected learning aims and outcomes: This course will prepare students to use different tools and methods how to programe games. Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, individual projects and independent study. 5O2. Game Evaluation methods and passing criteria: Development 100 % Project work Concretization means / IT: Java , GameMaker 8.1 Ratio between the theoretical and practical part of teaching; 15 hours teaching hours , 30 hours laboratory and 55 hours independent study. Literature.

278 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

278

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1. The Game Maker's Apprentice: Game Development for Beginners by Jacob Habgood and Mark Overmars 2. The Game Maker's Companion by Jacob Habgood and Nana Nielsen

Short description of the content Developing applications for the server-side Definition of cloud computing: what is cloud computing, purpose, role and importance, objectives Challenges: Infrastructure Management, Application Architecture for cloud, data storage, security, other aspects Features: on demand self-provisioning, elasticity and scalability, access in the form of services, monitoring, sharing of resources (pooling), etc.. Service models: IaaS (Infrastructure-as-a-Service), PaaS (Platform-as-a-Service), SaaS (Software-as-a-Service), XaaS Detailed overview of IaaS: • Overview of concepts, architectural perspective • Private cloud, public cloud, hybrid cloud, virtual cloud • Getting to know and compare the most important IaaS technologies Detailed overview of PaaS: • Overview of concepts, architectural perspective • Changes in development models: data persistence: distributed file systems, unstructured storage, NoSQL database, SQL database in the cloud; Business tier: Web services, REST services, other technology runtime environment • Understanding and comparison of major PaaS technologies: Java EE, Azure, Google App Engine, etc. 5O3. Cloud Detailed overview of SaaS: Computing • Overview of concepts, architectural perspective • Access Models, Development Concepts • Business models, Cloud Services (location, data delivery, data enrichment, integration services, business intelligence, etc.). Deployment models • Private, public, hybrid, shared cloud • On premises, remote, hybrid model, overview of providers Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam. Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Basic literature to be used in each module 1. Borko Furht, Armando Escalante; Handbook of Cloud Computing, Springer, 2010. 2. Barrie Sosinsky; Cloud Computing Bible, Wiley; 2011. 3. George Reese; Cloud Application Architectures: Building Applications and Infrastructure in the Cloud, O'Reilly Media; 2009.

279 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

279

UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Short description of the content: Programming with an overview of the principles of computer networks, including an overview of the OSI reference model and various popular network protocol suites. Concentration on Unix interprocess communication (IPC), network programming using TCP and UDP, as well as client-side and mobile programming. Programming projects in Java or Python are required.

Expected learning aims and outcomes: By the end of this course, you will be able to:  Understand the OSI reference model and a variety of network protocols.  Implement specific network programming constructs on Unix platforms to create robust real-world sockets-based applications.  Design and implement client/server programs using a variety of protocols and platforms.  Apply the concepts of the Java or Python programming language to the construction of moderately complex software implementation problems. 5O4. Network Teaching and learning methods: Programming This module is taught through a series of weekly lectures and laboratory sessions. The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. Evaluation methods and passing criteria: 40% Labor Exercise and 60% Final exam. Concretization means / IT: Java, Python Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Java Network Programming Fourth Edition Edition; Elliotte Rusty Harold 2013 Foundations of Python Network Programming; Authors: Rhodes, Brandon, Goerzen, John; 2014

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about the 5Z1. Meetings course Meetings and Negotiations aims to provide students with the necessary skills required and Negotiations for planning, organizing and conducting meetings in English. This course has a strong focus on speaking skills, which means that a lot of time will be dedicated to group work in which meetings will be simulated. In addition to that, students will acquire specific vocabulary and

280 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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typical phrases frequently used in meetings, as well as theoretical input necessary for successfully planning (and taking part in) meetings. Expected learning aims and outcomes: The students will gain skills needed to negociate and to discus in English. Teaching and learning methods: The learning methods are a combination of Theory, practical project work and independent study.` Evaluation methods and passing criteria: 100 % Final Exam Concretization means / IT: Office Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. The Negotiation Fieldbook, Second Edition: Simple Strategies to Help You Negotiate Everything by Grande Lum 2. 9 Ways to Create a Win-Win Negotiation with Speakers (Meeting Planning) by Jeff Davidson

Short description of the content: In this course the students will be familiar with the following topics : Software quality factors, The components of the SQA system, Development and quality plans, Software testing strategies, Test-driven development, Configuration management

Software quality metrics

Expected learning aims and outcomes: 5Z2. Software On successful completion of the module the student will be able to: Quality  Select an appropriate approach to software development and software quality assurance Assurance (SQA) for different situations and organizations.

 Use his/her knowledge and understanding of SQA to undertake a variety of SQA tasks (e.g. develop quality plans or estimate software quality using metrics)  Discuss theoretical aspects of SQA without referring to sources Teaching and learning methods:

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The learning outcomes will be achieved through a combination of lectures, seminars, classroom exercises and independent study. Students will be expected to spend a total of 150 hours , including independent study Evaluation methods and passing criteria: Coursework: 50%, Final Examination: 50% Concretization means / IT: Depends from professor Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Galin, D., (2004) Software Quality Assurance - From theory to implementation (Harlow: Pearson Education Limited) 2. Gillies, A.,Software Quality: Theory and Management, 2nd ed. (London: International Thomson Computer Press) 3. Schulmeyer, G. Gordon and McManus, James I. (Eds) Handbook of software quality assurance, 3rd ed. (Upper Saddle River, N.J.: Prentice Hall) Short description of the content: The Internet of Things (IoT) is a course about the new paradigm of objects interacting with people, with information systems, and with other objects. The course will focus on creative thinking and on hands-on project development. The students will learn: – IoT concepts – IoT technologies – Creative thinking techniques – Co-creation techniques This subject does not have the intention of being a comprehensive course about the technologies involved in IoT. The focus will be more on the possibilities offered by the different technologies, and on the creative thinking techniques to find innovative applications of combinations of such technologies in real-life scenarios. Several presentations will also be scheduled in which people from industry will make presentations about selected topics related to the IoT. 5Z3. Internet of things Expected learning aims and outcomes: On successful completion of the module, students will be able to: Explain in a concise manner how the general Internet as well as Internet of Things work. Understand constraints and opportunities of wireless and mobile networks for Internet of Things. Use basic measurement tools to determine the real-time performance of packet based networks. Analyse trade-offs in interconnected wireless embedded sensor networks. Teaching and learning methods:

 Individual and group workshops

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 Assignments, based on independent study and on workshop activities. Independent study 90 h. Students are expected to spend a total of 150 hours on the modules including independent study Evaluation methods and passing criteria:

 In course assessments 50%. Open book topic based exams (three one hour papers) 50% Concretization means / IT: Presentatios, coding, research Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. "Internet of Things: A Hands-on Approach", by Arshdeep Bahga and Vijay Madisetti (Universities Press) 2. ”Designing the Internet of Things”, Authors: Adrian McEwen, Hakim Cassimally Publishing: John Wiley & Sons, 324 pages, Dec 9, 2013

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about technical and other limitations of mobile computing, Mobile computing: in-vehicle computing and fleet computing Portable computing devices Expected learning aims and outcomes: On successful completion of the module, students will be able to: to use the technology to wirelessly connect to and use centrally located information and/or application software through the application of small, portable, and wireless computing and 6O1. Mobile communication devices Computing Teaching and learning methods: The learning methods are a combination of Theory, Home-work and independent study.` Evaluation methods and passing criteria: Coursework: 50%, Final Examination: 50% Concretization means / IT: Depends from professor

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Ratio between the theoretical and practical part of teaching;

 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Mobile Computing, Raj Kamal 2. Mobile Computing Principles: Designing and Developing Mobile Applications with UML and XML, Reza B'Far

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about information systems, databases and distributed networked applications have become pervasive in today's commercial world, organizations and individuals recognize the importance of security for systems engineering, operation and administration. In this lecture we will mainly deal with application level security. This includes the following topics: Basics of Cryptography Cryptographic Primitives Cryptographic Protocols User Authentication Access Control Security Management Software Security and Secure Coding The Human Factor in Security 6O2. IT-Security Expected learning aims and outcomes: On successful completion of the module, students will be able to: Use different chryptographic methods and algorithms To apply different security levels and protokols for authentification and access control. To develop new chryptographics algorithms Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, individual projects and independent study

Evaluation methods and passing criteria: 50 % Project, 50 % Final Exam Concretization means / IT: Java

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Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. IT Security Metrics : A Practical Framework for Measuring Security & Protecting Data, Lance Hayden 2. Computer and Information Security Handbook (The Morgan Kaufmann Series in Computer Security) by John R. Vacca and John R. Vacca

Short description of the content: The objective of the course is to give the students information about  Process  Naming , Synchronization  Consistency and Replication  Fault Tolerance Security  OSI-Open Standard Interface, network protocols, Ethernet, Physical and MAC layers, network security and distributed systems. Expected learning aims and outcomes: On successful completion of the module, students will be able to: Understand and explain the concept of communication Understand and explain layered protocols and OSI Understand and explain network security Learn by self-study using course textbooks and use software modelling tools Contribute to discussion on aspects of local and wide area networks and also to discussion on 6O3. Distributed distributed systems Systems Teaching and learning methods: Teaching methods are through lectures, seminars, exercises and animated work. Students will be expected to spend a total of 150 hours on the module including independent study. Evaluation methods and passing criteria: Seminar Works: 30% , Final Exam : 70%, Concretization means / IT: C Language Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature. 1. Maarten van Steen, Andrew S. Tanenbaum; Distributed Systems, 3rd edition, 2017. 2. A.Tannenbaum, Distributed Systems: Principles and Paradigms, Pearson 2008

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3. George Colouris, Distributed Systems: Concepts and Design, Addison Wesley, 2005

The bachelor’s thesis is a professionally and independently work of students in the 6th semester with 18 ECTS credits. The aim of the bachelor’s thesis is to make the students able to apply the gained knowledge and skills during the study into practical professional tasks. Theses as such should deepen the knowledge and skills of a student in a professional area (Software Engineering, Software Design and Internet Technology) and to show that the student has developed a capacity for independent analytical thought.

In the bachelor thesis the students should be able to document their individual contribution in 6O4. Final form of written documentation. This document should include the relevance of the problem of thesis/ project the topic, its relationship to existing knowledge, issue or hypothesis, methodology, results and discussion. Bachelor’s thesis process begins with contacting the professor of student’s field of interest and agreeing on the topic of the thesis. Once a topic and a supervisor for the thesis have been agreed, an official topic application must be submitted to the relevant institute. The institute confirms the topic and appoints the supervisor and the instructor for the thesis.

The "Software Design" program is in full compliance with the new European higher education guidelines as specified in the Bologna agreement. In the business administration program, studies last for 3 years, or 6 semesters each having 30 ECTS, which means that studies are completed after the compendium of 180 ECTS. The amount of engagement hours for an ECTS is 25 hours of study (1 ECTS = 25 hours). • 1 ECTS = 25 hours of engagement; • 1 semester = 30 ECTS; • 1 year = 60 ECTS x 25 hours = 1,500 hours of engagement; • 3 years = 180 ECTS x 25 hours = 4,500 hours of engagement.

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SWOT analysis of the content of the educational process:

Strengths:  Active involvement of academic staff in program development;  Expected results tailored to the appropriate level (level VII) in the National Qualifications Framework;  Syllabus plans contain detailed information on the learning process (course content, student load, assessment methods, literature, etc.);  Extensive use of IT tools during the learning process;  The Software Design Program is comparable to similar study programs organized at some well ranked universities in reagon and broarder in south eastern Europe;  Offering the program in Bosnian and Turkish language;

Weaknesses:  Poor level of knowledge of English language by students;  Lack of contemporary literature in Albanian.

Opportunities:  Offering the program in English language;  ERASMUS exchange programs for staff and students;  Increasing the level of cooperation with foreign universities especially with those from Europe and the region.

Threats:  Large student groups;  Translating literature from English to Albanian.

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3.2.5. Students

The "Software Design" program is dedicated to all candidates who have completed secondary education (which is certified by diploma). As such, all candidates holding a high school diploma will be eligible to apply for a place in the announcement of UPZ for the admission of new students at the Bachelor level. The criteria for student enrolment are foreseen by the Law of Higher Education in Kosovo, by the Statute of the University of Prizren and are stated in the public announcement for admission of new students. Determining the quota for admission of students is made by the Senate of the University of Prizren, and in this academic year there were 180 open places for regular students and 0 places for students with correspondence. The announcement is posted in the UPZ website and is available in Albanian and Bosnian language. The announcement also indicates the terms and conditions of the application, the manner of application, the documents to be handed, the organization and the manner of holding the entrance exam, the deadlines of the announcement, the deadline for complaints and other important information. The announcement also reserves the right to admit students with special needs, students belonging to the close family of martyrs as well as students from minority communities. Candidates are eligible for admission to UPZ and for enrolment after they successfully pass the exam, based on the number of points earned. Students, after being admitted, on the date of the beginning of the academic year, are welcomed by the Dean and the academic staff and instructed for administrative and technical issues. Students also have a student card that enables them to join the University Management System (UMS) After the student enrolment, they are divided into groups as defined in the regulation prot. no. 01-121, dated 20.04.2018. Separation of groups for both lectures and exercises is done in order to ensure an effective and interactive process of teaching and learning.

Compulsory Elective lectures Exercises for compulsory lectures / elective subjects Faculty of Computer Science – Software Up to 90 Min.20 – Max 70 Up to 30 Design

The table below presents data on the number of students who are active during the last three years and the number of students who are unregistered.

Faculty of Computer Science – Software Year 2016/2017 2017/2018 2018/2019 Design Number of active 232 274 298 students

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Number of studentthat have been 78 56 10 unregistered

Faculty of Computer Year 2016/2017 2017/2018 2018/2019 Science Software Design – 232 274 298 TOTAL F M F M F M According to Gender 38 194 56 218 68 231

The table below shows the number of students enrolled in the first semester during the last 3 years for the first time and that continue to be active.

Faculty of Computer Year 2016/2017 2017/2018 2018/2019 Science Software Design - 95 92 134 TOTAL F M F M F M According to Gender 13 82 76 16 29 105

All regular students are required to attend lectures and exercises as well as to perform all other duties related to the attendance of day-to-day learning until completion of studies. The attendance of students is verified according to the signatures given in the evidence sheets. Attendance is considered by the professors and assistants when evaluating the student's performance. Students also undertake tests, seminars, presentations and exams to receive their final grade. Evaluation results are provided in short timeframes. The professors hold consultations both before the exam and after the exam to assist and counsel the students. The final results achieved during the entire process of studies for each subject are certified in the transcript of records. The Faculty of Computer Science has a Regulation on the Determination of Undergraduate Studies Criteria that informs students of their rights and obligations and information on any other aspect related to undergraduate studies. This regulation is published online and is accessible by any student. Students are also organized and have within each faculty the Student Council and Student Parliament to guarantee their rights. Students in certain percentages are also part of the UPZ senior management team, such as the Senate, but also at the faculty level 289 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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as well as at the Faculty Council, and are part of the various commissions that are created at the faculty level. The average percentage of students passing through the Computer Science Faculty is around 70%. Meanwhile, the percentage of students who drop out of studies ranges from 10% to 30%.

SWOT analysis for students:

Opportunities:  ERASMUS mobility programs for students;  Active participation in lectures and exercises;  Development of knowledge and skills for independent research.

Threats:  Orienting students towards other easier areas of study;  Insufficient support towards science and research.

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3.2.6. Research

The University of Prizren “Ukshin Hoti” has signed a significant number of agreements with various international Universities for cooperation in research and student and academic staff mobility. As far as the research plan is concerned regarding this program, that plan will be implemented within the general research program at University level. Research and scientific work by the academic staff are rather individual and co-authorship (up to three co-authors) and their own scientific papers are published in various international scientific journals. The University Senate has approved a list of names of international scientific journals where academic staff can publish their own scientific papers according to the criteria of a particular journal. The costs of publishing scientific papers and participating in scientific conferences abroad are covered by the University Board's decision in cases when such a request exists by the academic staff. There are 81 papers published in the last 3 years and those papers have been cited 243 times.

SWOT analysis for research:

Strengths:  Diversity of research and scientific publications in the field of CS;  Active participation in international scientific conferences by the academic staff;  Significant number of scientific publications in prestigious international journals;  Collaboration with international institutions and universities for joint scientific research projects;  Student participation in projects or scientific research  Organization of scientific conferences.  Group work in research and projects development Weaknesses:  Lack of opportunities for accessing international projects due to the lack of freedom of movement in EU countries as well as due to the political statute of Kosovo;  Lack of an office for compiling and developing research projects within the faculty;  Bureaucratic procedures for project implementation; Opportunities:  Compounded experience and eventual results achieved in the field of scientific research are good opportunities for cooperation and for offering consultancy to institutions, companies or other stakeholders;  An increase in international cooperation for joint research;  Utilizing human resources (academic staff) and students for quantitative and qualitative growth of scientific projects, especially interdisciplinary scientific projects; 291 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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 Increase cooperation with the business community;  Involvement of students in scientific projects;  Generating revenues by writing projects and developing strategies for relevant businesses and institutions.

3.2.7. Infrastructure and resources

The Faculty of Computer Science possesses a suitable environment, sufficient human resources and technological equipment for the development of a quality teaching process. Just as mentioned in the previous points of this report, the Faculty co-uses the building with Faculty of Law. As such, this object offers favourable conditions for the development of the learning process as well as a reactionary environment around it. The faculty of the Faculty of CS has 7 halls including the Amphitheatre, divided into 2 floors with an area of about 1762 m2. The facility is also equipped with elevators to meet the needs of people with special needs or other people. The facility also has offices for the Dean, Vice dean, Head of Teaching, Secretariat, Bachelor-level Students Officer, Master-level Students Officer, and offices for 5 full-time Professors. The table below presents the detailed information about the classes in the Faculty of Computer Science.

II The list of classes at the Faculty of Computer Science with space S=1762 m2 Capacity in Number of Number of No Classes Space in m2 Books chairs Computers Projectors S421 Teaching class 1 Computer Lab 100 50 25 1 Building IV

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S422 2 Teaching class 100 80 / 1 Building IV S423 3 Teaching class 90 80 / 1 Building IV S430

4 Computer Lab 100 50 25 1 Building IV S431 5 Teaching class 100 80 / 1 Building IV S432 6 Teaching class 90 80 / 1 Building IV Amphitheatre 7 Building III 600 280 / 1 Library 8 Building I 350 90 30 / 200 Office 419 9 Dean 20 1+5 1 / Building IV Office 420 10 Vice dean 16 2+3 2 / Building IV Office 428 11 Professors 20 3 3 / Building IV Office 429 Secretary and Head of 12 Teaching 16 2 2 / Building IV Office 418 13 TA Office 100 10 / / Building IV Office 401 14 Administration 60 2+5 2 / Building IV Other supporting areas 15 (toilets, halls, stairs …) 500

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SWOT analysis for the infrastructure and resources:

Strengths:  The number of halls and chairs is in accordance with the number of students;  The building is equipped with elevators;  The library is available to students.  Modern building  Modern, well equipped ICT/computing Lab Facilities  Library resources  Secure  Smoke-free  Access to public transportation  Accessibility for disabled

Weaknesses:  Amortized projectors;  Lack of technical staff for maintenance of existing equipment’s;  There is lack of funding for the purchase of contemporary textbooks for the courses being taught.  More space needed  More quiet study spaces needed  Poor internet, Wi-Fi – need more wireless options.  Lack of specialized lab/studio spaces

Opportunities:  The proximity of the facility to the city park is so close that it can serve to students for any particular recreational activity.  Setting the new specialized lab/studio spaces throw international funding  Providing the better internet connectivity throw national/local funding

Threats:  In the long-run there might be not enough space to accommodate all needs due to lack of budget.  Overflow of undergrad students  Lack of specialized lab/studio spaces

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Program 5 – Information Technologies and Telecommunication (ITT), BSc, re/accreditation

The name of the study program Information Technologies and Telecommunication

Qualification level by KCF (BA, MA, PhD, BA doctoral program, university degree, certificate or professional diploma) The academic degree and the title of diploma Bachelor of Science in Computer Science – BSc in full and short form with concentration in : Information Technologies and Telecommunication The Field of the study according to Erasmus Subject 11.3 Aresa Codes (ESAC) Information Technologies and Profile of the academic program Telecommunication Minimum duration of the study 3 years (6 semesters). The Form of the study (regular, without Regular 250 + 50 Part-time breaks from work, distance study, etc.) Number of ECTS 180 ECTS or 60 ECTS/year Modules/Subjects (Short overview) Semester I 1. Mathematics 1 2. Programming 3. Digital Technology 4. Fundamentals of Data Communication 5. IT and Entrepreneurship 6. English for Computer Science I 7. Introduction to Networking Semester II 8. Algorithms & Data Structures 9. Discrete math 10. Sensors and Interfaces 11. Computer Architecture and OS 12. English for Computer Science II 13. Introduction to Web Languages and Technologies

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14. E-Business Semester III 15. Transmission Methods 16. Object-oriented Analysis and Design 17. Software Engineering 18. Electronic Devices 19. English for Computer Science III 20. Operating Systems 21. Requirements in System Design Semester IV 22. TCP/IP Technology 23. Microcontrollers 24. Authentication and Cryptography 25. Research Methods 26. English for Computer Science IV 27. Human–Computer Interaction 28. Web Design Semester V 29. Databases Systems 30. Security in IT-Networks 31. Advanced IP-Technologies and Networks 32. Tools for Internet Security 33. Quality Management 34. Information Management 35. Finite Automata and Formal Languages Semester VI 36. Dynamic Contents of Web-Engineering 37. Concepts of Mobile Telecommunication 38. Cloud computing 39. Final Thesis/Project

Students number Regular 180 + 0 part-time

Leader of the study field/program Prof. Ass. Dr. Arsim Susuri Permanent academic personnel

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(scientific/artistic) Five (5) Professors: (2 Prof. Asoc., 3 Prof.Ass.) and (Number according to personnel categories) (6) Assistants

Study fees 25 euros per semester

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3.2.8. Mission, objectives and administration

The Faculty of Computer Science operates within the University of Prizren “Ukshin Hoti”. The Faculty of Computer Science of the University of Prizren “Ukshin Hoti” in Prizren offers two programs of Bachelor studies: The “Software Design” (SD) and the “Information Technologies and Telecommunication” (ITT) program and a master of science program “Computer and Technologies of Communication”. The development of these programs is closely related to the needs of the labor market and to the needs of business development, not only in the region of Prizren but also beyond. The number of students who graduate from the secondary school from this region have the opportunity to choose one of these programs for pursuing undergraduate studies and then also for master studies. Given the ongoing demand for registration in these programs, which have been constantly increasing, there is full justification for developing these programs at the Bachelor level of studies at the Faculty of Computer Science at the University of Prizren “Ukshin Hoti”. This University serves the region of Prizren and the country with recruiting, developing and educating students to be successful in the labor market in Kosovo and beyond. The University aims through the programs to provide students with the necessary skills and knowledge in order to be equal and prepared to apply their knowledge and skills in the real world. The mission of this study programme is to promote the study of Computer Science based on European (Bologna process) programs and experience. These programs guaranties that our students will be specialist in the area of computer science, with main focus in Information Technologies and Telecommunication. Information Technologies and Telecommunication interlink ever more closely in practice. New applications are constantly arising at the interfaces of safe data processing and data communication: from solutions for the operators of rail and road systems and for the security of electronic money transfer to domestic support of patients and the elderly. Enterprises and authorities are taking advantage of ever more comprehensive communication networks and dynamic web pages, as they are required for interactive Web applications, portal systems and online shops. The study program provides students with a holistic perspective, as well as technical expertise with economical elements and the ability to work in a team, elements which are demanded not only in education but also in profession. Expected learning outcomes; • Students will obtain an elementary and intermediate level knowledge of telecommunication and information technologies; i.e., the distinguishing characteristics of these technologies, the basic technical underpinnings of these technologies, and the uses of these technologies. • Students will obtain an elementary and intermediate level knowledge of wired and wireless local and wide area network technologies, how they work, what their functions are, and how they are established.

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• Students will have an understanding of the information that is transported on the network, and the importance of its accuracy and security. • Students will obtain an elementary level knowledge and will be able to apply relational database concepts, principles, and theories to designing and creating information systems. • Students will obtain an elementary level knowledge and will be able to apply operating system and hardware (microprocessors) concepts and principles to problem solving in the context of computer systems. • Students will be able to explain the theory and principles of information and telecommunication technologies. • Students will be competent in the professional practices associated with information and telecommunication technologies. During the study, the students will be covered with all necessary information and knowledge from theory and practice. On this bachelor the students will be able to apply the knowledge gained through three years of study, in order to develop, implement and progress towards master study within a country or abroad.

For procedural and academic issues, students and academic staff may refer to the UPZ Statute published at https://uni-prizren.com/sq/statuti-i-university#breadcrumb and to the Regulation on the Determination of Bachelor Studies Criteria which is published online at https://uni-prizren.com/sq/rregullore-per-studime-bachelor#breadcrumb. This regulation defines the criteria of undergraduate studies starting with the program definition, student enrolment and ending with graduation. The Faculty of Computer Science, part of which is this program, has satisfactory academic, administrative and financial resources to enable the full implementation of the program. Firstly, the Faculty has its own facility with XX study halls. For the management of students' requests and dossier is the Secretary of the Faculty of Computer Science and the Services Officer of Bachelor students at the Faculty of Computer Science. The Dean of the Faculty of Computer Science and the Chief of the ITT program are responsible for the process of teaching and other academic issues.

SWOT analysis for mission, objectives and administration:

Strengths:  The mission of the ITT Program is in harmony with the mission of the Faculty of Computer Science and the University of Prizren “Ukshin Hoti”;  The objectives set are realistic and achievable, and are the result of consultations between members of the ITT department;  Expected results of the program as a whole and of the subjects are in line with the level of bachelor studies and are based on qualifications in the NQF;  The progress of the program from registration to completion / graduation is clear and in accordance with the UPZ Statute and the regulations of the Faculty of CS; 299 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 The Faculty has sufficient academic, administrative and financial resources to enable the full implementation of the program;  The Administration of the Faculty of CS supports the program, including the student's dossier and their progress to the end of the studies;  In the FCS Regulation for bachelor studies, the Student Complaint Procedure is foreseen in case of discontent with their assessment;  The facility in which the ITT Department operates meets the criteria for people with disabilities.

Weaknesses:  The Faculty of CS has not yet managed to provide space to students for professional practice within the campus;  There is a lack of sophisticated cyber infrastructure and space for innovation;  The labour market in the country is not well defined and well structured.

Opportunities:  It is a unique program, given that global markets today are the target of any economy;  Attractive for students outside Kosovo;  Provides opportunities for bringing new ideas for the establishment of new institutions in the country, such as institutes and centres for innovation and entrepreneurship, e- business etc;  The ITT as a program will prepare students for career in business, effective managerial and leadership skills to contribute to society and to global management;  The program will enhance student-learning abilities in terms of communication skills, knowledge on globalization and their development as an international manager.

Threats:  High unemployment rate in the country;  The lack of opportunities to compete in the labour market outside of Kosovo.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

3.2.9. Quality Management

Quality management is a continuous challenge to institutions in general and in particular for the ITT Program. In this case, the University has made concrete steps by adapting and offering solid opportunities to have a credible quality management and quality assurance process. Quality assurance, quality management and quality monitoring are organized by the Quality Assurance Office at the institutional level. Also, the quality assurance coordinators for each faculty are responsible for following and monitoring more closely the necessary procedures for quality assurance and management. In this regard, the commission of studies at the Faculty of CS fulfils its mission, especially in the design of curricula and control in their implementation. At the University level, regulations and procedures for quality assurance have been adopted such as: Committee's Work Regulation for Quality Assurance, Guidelines for Quality Assurance, and the Strategy for Quality Assurance. These documents provide the necessary procedures and mechanisms for the quality of teaching and research to be equivalent to international standards of quality assurance in teaching, learning and research. These documents foresee the utilization of quantitative and qualitative instruments for quality assurance, such as: questionnaires, interviews, monitoring, evaluation scheme, self-evaluation reports, but also double assessment, and external consultancy. The Faculty of CS, respectively the ITT Program organizes the evaluation process as well as the self-evaluation of the academic and administrative staff. Even students are part of this assessment by evaluating the teaching and pedagogical process of the academic staff, this assessment is made in full confidentiality and the results are provided to staff separatel. It is worth mentioning that our faculty has taken these assessments into account in the cases of re-election and selection of the academic staff.

SWOT analysis for quality management:

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Compared to the earlier stages of the process of quality assurance, there is now a greater experience both in terms of quality management, but also by the staff and students themselves, all of which contribute to quality assurance through providing quality programs.

Weaknesses:  Lack of funding for maintaining the quality assurance process;  Lack of motivation among students to engage in quality assurance procedures.

Threats:  Lack of a well defined and well structured labor market.

3.2.10. Academic staff

In the "Software Design" Program at the Faculty of Computer Science, an academic staff with relevant academic and professional qualifications provides lecturing services. The academic staff so far has been selected on the basis of open competition where job vacancies and employment conditions have been clearly described. So far, the Faculty of Computer Science has 2 Associate Professors, 3 Assistant Professors and 6 Assistants. In this program there are also 3 Adjunct Professors, 3 Adjunct lecturers and 4 Adjunct Assistants. Besides, during this semester, as adjunct staff are hired 3 Professors with an academic call of Prof. Asoc. Dr or Prof.Ass. Dr., 1 lecturer with the scientific degree Dr.Sc. and 2 with MSc degrees and 5 Assistants with ongoing PhD studies. In this program, 60% of Professors are full-time and the rest of the Professors are hired as adjunct staff. Full-time professors also cover 64% of all lecturing hours. Adjunct professors cover the rest of the lectures. 6 regular assistants and 4 adjunct assistants cover exercises. Regular assistants cover 55% of exercise hours. More details on Professors and Assistants are given in the following table for the semester of the academic year 2018/2019:

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Table 2: The list of academic staff for the academic year 2018/191

Nr. of teaching Regular professors and assistants Duration of Contract hours per staff member NR Name and Surname Academic call Grade Start End L E Total 1 Samedin Krrabaj Prof. Asoc. Dr. Dr.Sc 20.04.2018 19.04.2022 4 0 4 2 Naim Baftiu Prof.Asoc.Dr. Dr.Sc 20.04.2018 19.04.2022 2 0 2 3 Ercan Canhasi Prof.Ass. Dr. Dr.Sc 03.03.2015 02.03.2019 14 0 14 4 Arsim Susuri Prof.Ass. Dr. Dr.Sc 01.10.2018 30.09.2022 16 0 16 5 Malush Mjaku Prof.Ass. Dr. Dr.Sc 01.10.2017 30.09.2020 6 0 6 6 Dhuratë Hyseni Ass. Dr.Sc. 16.10.2018 15.10.2019 4 2 6 7 Zirije Hasani Ass. PhD.c 22.05.2017 21.05.2020 6 8 14 8 Agon Kokaj Ass. Dr.Techn. 16.10.2018 15.10.2019 4 4 9 Arbër Beshiri Ass. PhD.c 01.10.2018 30.09.2021 8 8 10 Betim Maloku Ass. PhD.c 09.03.2016 08.03.2019 2 2 11 Ilir Murturi2 Ass. PhD.c 09.03.2016 08.03.2019 0 0 0 Total 28 24 52

Nr. of teaching Part-Time Professors and Assistants Duration of Contract hours per staff member NR Name and surname Academic call Grade Start End L E Total 1 Kajtaz Bllaca Prof. Ass. Dr. Dr.Sc. 01.10.2018 30.01.2019 4 0 4 2 Arbnor Pajaziti Prof. Dr. Dr. Sc. 01.10.2018 30.01.2019 2 2 4 3 Edmond Beqiri Prof. Asoc. Dr. Dr.Sc. 01.10.2018 30.01.2019 2 2 4 4 Mevlan Qafleshi Dr.Sc. 01.10.2018 30.01.2019 2 2 4 5 Njomza Bajraktari PhD.c 01.10.2018 30.01.2019 4 4 8 6 Astrit Hulaj PhD.c 01.10.2018 30.01.2019 4 0 4 7 Fesal Baxhaku PhD.c 01.10.2018 30.01.2019 2 2 4 8 Fatime Gashi PhD.c 01.10.2018 30.01.2019 8 8

1 The data presented in the table above are for the winter semester 2018/2019, as commitments are made according to the academic year plan 2 Currently, Ilir is completing his PhD in TU WIEN 303 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

9 Arta Misini MSc. 01.10.2018 30.01.2019 20 20 10 Elissa Mollakuqe PhD.c 01.10.2018 30.01.2019 2 2 Total 20 42 62

In terms of full time Professors, a criterion has been taken into consideration that for every 60 ECTS credits in the ITT program there should be employed a full time Professor with a doctorate degree. Responsible for the ITT program, are: • Prof. Ass. Dr. Arsim Susuri • Prof. Asoc. Dr. Naim Baftiu • Prof. Ass. Dr. Malush Mjaku

SWOT analysis for academic staff:

Weaknesses:  The institution in word does not provide training programs for new or current staff on developing their teaching skills;  Lack of application of online courses and online learning;  Not hiring adjunct academic staff for a whole academic year but only for a semester;  Lack of literature improvement according to contemporary developments; 304 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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Opportunities:  Opportunities for developing the new academic staff by partaking in PhD programs at prestigious universities abroad;  Exchange of staff and students through ERASMUS programs.

Threats:  Increased demand for qualified staff in the Higher Education sector in the country;  Little support from MEST for staff development. 3.2.11. Content of the educational process

The ITT Program is in full compliance with the new European higher education guidelines as specified in the Bologna agreement. In the ITT Program, studies last for 3 years, respectively 6 semesters, whereby each semester has 30 ECTS, which means that studies are completed after the collection of 180 ECTS. The amount of engagement hours for an ECTS is 25 hours of study (1 ECTS = 25 hours). International comparability of the programme:  Conform Bologna Accord and in compliance with the European Quality Standards  In the spirit of the mission and the vision of the Public University of Prizren, and based on specifics of the Computer Science program,  Provision of quality studies based on the most advanced international practices is the main objective of this Faculty. The process for achieving this objective is realized by building upon the Bologna Accord, European Quality Standards, and international academic institutions. The study plan of the Faculty of Computer Science has been harmonized with study plans of these universities: Vienna University of Technology, Johannes Kepler University in Linz, Kingston University, Imperial College London, Muenchen University of Technology.  In Kosovo there are some Universities (public and private) which offer the different programs in Computer Science and Technology. University of Prishtina (Mathematic Faculty and Technical Faculty) provides two programs mainly software oriented. Technical Faculty provides also a new program in Mechatronic, but all these programs are only partly similar to our proposed program.  The main private Universities that provide programs in Computer Science and Technology are UBT (University for Business and Technology), AAB-Riinvest as well as Iliria. Although the programs of these Universities are in some relationships with some Universities from abroad (case UBT), there is no indication of any big achievement regarding the labor market and society needs. This first of all because the programs do not meet the requirements of labor market. Entering the internal and external labor market;

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Graduates of this program " Information Technologies and Telecommunication" are expected to be employed frequently in the telecommunication and software development sector in in very broad range of positions which require a combination of specialist knowledge and interdisciplinary.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The information table of the study program under assessment should be completed as follows:

Year I

Semester I Hours/weeks

Nr. M/E Subject L E ECTS Lecturer

M Mathematics 1 2 2 6 Dr. Kajtaz Bllaca

M Programming 2 2 6 Dr. Ercan Canhasi

M Digital Technology 2 2 6 Dr. Samedin Krrabaj

M Introduction to Networking 2 2 6 Dr. Arsim Susuri

E IT and Entrepreneurship 2 2 6 Dr. Edmond Beqiri

E English for Computer Science I 2 2 6 Dr. Njomza Bajraktari

E Fundamentals of Data 2 2 6 Dr. Dhuratë Hyseni Communication

Total 30

Semester II

1 M Algorithms & Data Structure 2 2 6 Dr. Ercan Canhasi

2 M Discrete math 2 2 6 Dr. Kajtaz Bllaca

3 M Sensors and Interfaces 2 2 6 Dr. Arsim Susuri

4 M Computer Architecture and OS 2 2 6 Dr. Samedin Krrabaj

5 E English for Computer Science II 2 2 6 Dr. Njomza Bajraktari

6 E Introduction to Web Languages 2 2 6 Dr. Dhuratë Hyseni and Technologies

7 E E-Business 2 2 6 PhD.C Zirije Hasani

Total 30

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Year II

Semester III Hours/weeks

Nr. O/E Subject L E ECTS Lecturer 1. M Transmission Methods 2 2 6 Dr. Malush Mjaku

2. M Object-oriented Analysis and 2 2 6 PhD.C Fesal Baxhaku Design

3. M Software Engineering 2 2 6 PhD.C Fesal Baxhaku

4. M Electronic Devices 2 2 6 Dr. Mevlan Qafleshi

5. E English for Computer Science 2 2 6 Dr. Njomza Bajraktari III

6. E Operating Systems 2 2 6 Dr. Arsim Susuri

7. E Requirements in System Design 2 2 6 Dr. Dhuratë Hyseni

Total 30

Semester IV

1 M TCP/IP Technology 2 2 6 Dr. Malush Mjaku

2 M Microcontrollers 2 2 6 Dr. Samedin Krrabaj

3 M Authentication and 2 2 6 PhD.C Fesal Baxhaku Cryptography

4 M Research Methods 2 2 6 Dr. Malush Mjaku

5 E English 4 2 2 6 Dr. Njomza Bajraktari

6 E Human–Computer Interaction 2 2 6 Dr. Mevlan Qafleshi

7 E Web Design 2 2 6 Dr. Dhuratë Hyseni

Total 30

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Year III

Semester V Hours/weeks

Nr. O/E Subject L E ECTS Lecturer 1. M Cloud computing 2 2 6 Dr. Arsim Susuri

2. M Security in IT-Networks 2 2 6 Dr. Naim Baftiu

3. M Advanced IP-Technologies and 2 2 6 Dr. Malush Mjaku Networks

4. M Tools for Internet Security 2 2 6 Dr. Naim Baftiu

5. E Quality Management 2 2 6 Dr. Naim Baftiu

6. E Information management 2 2 6 Dr. Dhuratë Hyseni

7. E Finite Automata and Formal 2 2 6 To be decided Languages

Total 30

Semester VI

1 M Dynamic Contents of Web- 2 2 6 PhD.C Zirije Hasani Engineering

2 M Concepts of Mobile 2 2 6 Dr. Arsim Susuri Telecommunication

3 M Databases Systems 2 2 6 Dr. Samedin Krrabaj

4 M Final Thesis/Project 0 1 12 All

Total 30

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about mathematical logic (statements and predicate logic), formal foundations, Moduloarithmetik, identification of (pseudo-) prime numbers (Fermat, Carmichael, ...), factorization, series development and fundamentals of computer graphics. Expected learning aims and outcomes: After the course, each student is expected to be able to: understand practical benefit of Mathematic in Computer Science have on overview on a basic knowledge in mathematical logic and analysis able to use math formulas in order to solve problems in computer science (programming) Teaching and learning methods: This module is taught through a series of weekly lectures and problemm solving sessions. The learning outcomes are achieved through a combination of 1O1. Mathematics 1 lectures, supervised practical work and independent study/practice. Evaluation methods and passing criteria: 20% Coursework and 80% Final exam. Concretization means / IT: Matlab Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Total module study time, classes and independent study time: 150 hours.

Literature. 1. Matematika 1, Isak Hoxha

Short description of the content The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of 1O2. Programming indrodutionary concepts about identifiers, variables, constants, assignment statement, arithmetic operators, integer, floating point representations, the accuracy of computations, expressions and

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

statements, arrays, records, functions, lists. Basic control constructs: sequencing, iteration, selection, recursion, sample of algorithms.

Expected learning aims and outcomes Programming Essentials is a core module in Computer Science module s and is an important prerequisite for later advanced modules in programing. The module aims to introduce fundamental programming concepts that are common to all programming tasks and to develop students’ confidence in writing programs. On successful completion of this module, the student will be able to:  To understand and use the fundamental components of a programming language.  Define fundamental programming constructs and data structures.  Review algorithms as abstractions independently of any computing environment  To undertake basic problem solving using appropriate techniques.  To document source code using appropriate tools and procedures.  To write and use suitable tests for programs and program components.  To use the language and library documentation to find and use appropriate objects and their methods.

Teaching and learning methods; This module is taught through a series of weekly lectures, laboratory and problem solving sessions. A ‘problem solving’ session is also provided each week to allow students to obtain help with understanding material and to encourage them to think through the programming assignments in a structured way before attempting to write the code. The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is available. Independent study/problem solving sessions: 90 hours Total module study time, classes and independent study time: 150 hours. evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Concretization means / IT: Java, C++ , Visual Studio Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module 1. Robert Sedgewick, Algorithms in C#, 2010 2. Sprankle M (2006). “Problem Solving and Programming Concepts”. Pearson. 3. Cay Horstmann, “Big Java” (2007) Wiley Press. 4. Paul Vickers, “How to Think Like a Programmer: Problem Solving for the Bewildered” (2008), CENGAGE Learning.

Short description of the content The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about binary logic and its application. Students learn binary number representation and the representing of numbers in different ways. Logic networks are explained and extended to synchronous sequential logic systems by introducing states (state machine).

Expected learning aims and outcomes Students will learn also the fundamentals of Boolean algebra, as well as logic functions of n variables, logic gates and circuits, algebraic expressions of logic circuits. Simplifications both algebraic and with 1O3. Digital Technology Karnaugh Veitch Diagram, number representations, unsigned, ones complement, twos complement, sign and absolute value, floating point. Addition on gate level (half adder, full adder). Conversion between binary, decimal and hexadecimal. CMOS technology. Flip Flops, synchronous sequential logic systems. Computer architecture, simple assembler commands. After the module , each student is expected to be able to: understand and use binary logic and its application understand and use Boolean algebra, as well as logic functions of n variables, logic gates and circuits, algebraic expressions of logic circuits write simple assembler commands

Teaching and learning methods;

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

This module is taught through a series of weekly lectures, laboratory and problem solving sessions. Independent study/problem solving sessions: 90 hours Total module study time, classes and independent study time: 150 hours. Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam.

Concretization means / IT: Different simulation software for digital circuits Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module

Lierature:. 1. Dr. Agni H. DIKA, Qarqet Kompjuterike Kombinuese, UP, Prishtinë 2. Moriss M. Mano, Digital Design, ISBN-10: 0131989243 Short description of the content The objective of the course is to give the students information about: • Wireless LAN • Switching in the LAN • Routing in the LAN • Virtual LANs • Packet filtering • Heterogeneous environments Expected learning aims and outcomes 1O4. Introduction to Student will lern basics about the networking, topologies, design, Networking cabling, LAN, WAN,MAN etc Teaching and learning methods; This module is taught through a series of weekly lectures and and labs. During this course each student has to absolve three small lab exercises. Students will be expected to spend a total of 150 hours on the module including independent study. Evaluation methods and passing criteria;

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50 % from and 50% from Final Exam Concretization means / IT: OPNET, PacketTracer

Ratio between the theoretical and practical part of teaching 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Basic literature to be used in each module. Literature 1. James F. Kurose, Keith W. Ross; Computer Networking – A Top- Down Approach, 7th edition, 2018. 2. Todd Lammle; Network +; Deluxe Study Guide, 2009 3. Shivendra S. Panwar, Shiwen Mao, Jeong-dong Ryoo dhe Yihan Li; TCP/IP Essentials, Cambridge University, 2004

Short description of the content Inspiration. How are ideas generated, Brainstorming. Theories and tools for Creative Thinking. Innovation versus discovery. Radical & incremental Innovation – IT case studies. Vision. Mission Statement, Personality analysis. Management in IT and innovative companies. Targets. SWOT and Porter. Value Chain and the “4P’s”. Organization. Company culture and organisational behaviour. Money. Introduction to macro- and microeconomics, supply & demand, How to read a balance sheet The Marketing Plan. Market research and customer behaviour. Pricing Information. How to inform the world 1Z1. IT and that the company exists? Branding Leadership and Communication. Entrepreneurship Stakeholders, Ethics & values Expected learning aims and outcomes

Explain how creativity and innovation come about. Critically assess the unique characteristics of high-tech and IT innovation. Apply the most important management theory and practice to the requirements of innovative companies. Analyze budget calculations and identify tax issues. Critically assess the elements needed for a good business plan. Critically discuss the network, procedures and perspectives which are important in establishing a company. Discuss social, legal and ethical issues associated with innovation

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Teaching and learning methods; The learning methods are a combination of lectures, practical lab based work and independent study. During this course each student has to absolve three small lab exercises. Students will be expected to spend a total of 150 hours on the module including independent study. Concretization means / IT: Depends from professor

Ratio between the theoretical and practical part of teaching; 100% coursework Basic literature to be used in each module. 1. Mellor, R. B. (2003). Innovation Management. Globe, ISBN 87- 7900-196-3 2. Kirby, D. A. (2003). Entrepreneurship. McGraw-Hill, ISBN 0-07- 709858-7 Short description of the content Students will be taught basic English course by practicing pronunciation, writing skills, work on improving their listening and understanding of spoken English. Expected learning aims and outcomes Students will study conversational techniques and practice these techniques through structured dialogs, dialog improvisation and pair practice conversations. 1Z2. English for Computer Science I Teaching and learning methods;

This module is taught through a series of weekly lectures and problem solving sessions. The learning methods are a combination of lectures, practical lab based work and independent study. During this course each student has to absolve three small lab exercises. Students will be expected to spend a total of 150 hours on the module including independent study.

Evaluation methods and passing criteria; 50 % from and 50% from Final Exam

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Concretization means / IT: No software needed Ratio between the theoretical and practical part of teaching 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module. Literature: 1. Opportunities Elementary Student’s Book – Michael Harris , David Mower , Anna Sikorzynska 2. Opportunities Elementary Language Powerbook – Michael Dean , Olivia Johanson 3. Mini – Dictionary, A Modern English Dictionary, Fjalori Anglisht-Shqip-Anglisht Short description of the content (maximum 5 sentences); The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about the basic techniques and basic module of data communication and data network. Acquisition of the most important TCP/IP protocols and the operating mode of the IP routing systems. The students learn Network Principles (Circuit Switching, Packet switching), OSI Model, Wide Area Networks (X.25, ISDN, Frame Relay, ATM Basics), LAN Principles, Legacy Ethernet, High Speed Ethernet, Layer 2 Transparent Bridging, Spanning Tree Protocol, 1Z3. Fundamentals of Layer 2 Switching, VLAN, Layer 3 Routing) .The student gets Data Communication detailed insight of internet techniques and is able to configure and operate Cisco IOS based IP networks. Transmission Principles, Protocol Principles, TDM Techniques (PDH, SDH) Expected learning aims and outcomes After the course, each student is expected to be able to: understand and use basic techniques and basic module of data communication and data network, to get basic of Knowledge of the basic techniques and basic module of data communication and data network. to configure and operate Cisco IOS based IP networks.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Concretization means / IT: Depends from Lecturer Basic literature to be used in each module. 1. Barrie Sosinsky; Networking, Wiley Publishing, 2009 2. Todd Lammle; Network +; Deluxe Study Guide, 2009, 1. 3. Shivendra S. Panwar, Shiwen Mao, Jeong-dong Ryoo dhe Yihan Li; TCP/IP Essentials, Cambridge University, 2004

Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about fundamental algorithms such as search, sort, traversal algorithms and fundamental data structures, linear lists, queues, stacks, sort algorithms, search algorithms, hashes, trees, graphs, and formal characteristics of algorithms, identification of efficiency, Expected learning aims and outcomes: After the course, each student is expected to be able to: have on overview on fundamental data structures and algorithms 2O1. Algorithms and use linear lists, queues, sort algorithms, search algorithms, tree, graphs Data Structures to implement programs with efficient algorithms Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, laboratory, exercises and independent study. Students will be expected to spend a total of 150 hours on the module including independent study Evaluation methods and passing criteria: 50% from 2 Lab. Projects and 50% Final exam. Concretization means / IT:

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Visual Studio, C#, Java Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study Literature. 1. R. Sedgewick: Algorithms in Java (or C++) , Part 1-5. 2. Cay Horstmann, “Big Java” (2007) Wiley Press. 3. How to Program, H. M. Deitel, P. J. Deitel.

Short description of the content The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about Electronics. Students are able to characterize and analyze simple Circuits. The students know the components and fundamental Electronic circuits, which are very often applied in electronic systems and they know the performance characteristics and the limiting factors of operations. The students are familiar with different principles of sensors and the typical range of application The student gets detailed insight into measurement of non-electric quantities different principles of electro-mechanical sensors are presented. Furthermore interface-circuits, bus-systems and analog to digital converters as well as measures for the compensation of interfering effects (e.g. non-linearities or temperature dependencies) 2O3. Sensors and will be demonstrated. By means of examples (e.g. traffic guidance Interfaces systems) the principles and limiting factors will be shown in a practical way. Expected learning aims and outcomes After the course, each student is expected to be able to: Students are able to characterize and analyze simple Circuits. to understand the different principles of sensors and the typical range of application do examples (e.g. traffic guidance systems) Teaching and learning methods; The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is available. Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam. Concretization means / IT:

319 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Depends from professor Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module. 1. Nathan Ida; Sensors, Actuators, and their Interfaces: A Multidisciplinary Introduction, 2014 2. Ian Sinclair - Sensors and Transducers, Third Edition, Plant a Tree, 2001. 3. Ekbert Hering - Heinrich Steinhart u.a. – Taschenbuch der Mechatronik, Fachbuchverlag Leipzig, 2005. 4. W. Bolton – Mechatronics – Electronic Control Systems in Mechanical and Electrical Engineering, 3rd Edition, Pearson, Prentice Hall, 2003. 6. SIEMENS: Magnetic Sensors. Application Notes 10.98. 7. Analog Devices: Sensorseminar Autumn-Winter 1999. Short description of the content (maximum 5 sentences); The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about Computer System: Processor: description of components (Von-Neuman architecture), identification of factors affecting performance (eg MIPS, FLOPS, clock speed, computed performance indexes, bus architecture, etc). Operating Systems: Operating system functions: overview of functions (eg user interface, machine and peripheral management etc). Computer operations: use of a proprietary operating system, 2O4. Computer generation of environment and systems for a computer user Architecture and (file/directory structures, tailoring of screen interface, backup systems Operating Systems etc). Network administration: the management of users (maintenance of work groups, logical and physical security). Data representation: number system conversions (eg binary, denary, hexadecimal, floating point numbers, ASCII, Unicode, bit masks, graphic bitmaps, role of different number systems).

Expected learning aims and outcomes (5-7); On successful completion of the module the student will be able to: Evaluate performance of a selected computer system Employ operating systems

320 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Understand data representation, simple logic and the fetch-execute cycle of a model microprocessor. Write simple working low-level programs.

Teaching and learning methods; The learning outcomes will be achieved through a combination of lectures, workshop exercises, tutorials and independent study. Students are expected to spend a total of 150 hours on the modules including independent study. It is expected that centres will use current personal computer and networking resources. Students should be encouraged to read current journals to investigate and evaluate new hardware and software developments.

Evaluation methods and passing criteria; 30% Assignmenet, 70% Final exam

Concretization means / IT: CPU Sim, HASE

Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module: 1. D. Dick, "The PC Support Handbook", Dumbreck Publishing (2000), 2. Englander, "Architecture of Computer Hardware and Systems Software: An IT Approach", 2nd Edition, John Wiley (2000) ISBN 0471361093 3. Hennessy & Patterson, "Computer Architecture: a Quantitative Approach", Morgan Kaufmann (1995) ISBN 1558603727 4. M. Murdocca, "Principles of Computer Architecture", Prentice Hall (2000), ISBN

Short description of the content 2Z1. English for Advanced Writing Skills Computer Science II Master pre- writing strategies. Write a variety of texts in the target language.

321 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Revise and edit their or their friend’s work, Demonstrate awareness about the audience, tone and purpose of a written text. Advanced Reading Skills : Use pre-reading strategies (skimming, scanning, predicting, previewing) to identify main ideas of a text, develop critical thinking while reading the text and improve the reading speed View and read a variety of texts in the target language and respond appropriately. Advanced Listening and Speaking Skills Discuss information from readings or from listening of audio tapes, Develop vocabulary through exposure to authentic spoken language, by conversation and discussion of current business/cultural/topical issues , Have a good pronunciation developed through pronunciation practice, from sounds to connected speech , Express opinions and prepare, organize and deliver presentations to an audience or participate in a large group discussion.

Expected learning aims and outcomes By the end of themodule student will be able to: To gain advanced knowledge in General English. They will be able to apply reading skills, to interpret the text for inferences, attitudes and styles, to deduce meanings from the context;to develop the students advanced writing skills to enable them to respond to input applying information to a specified task, to elicit, to select, to summarize information in a range of writing activities, such as essays, articles, reports; To develop the advanced level on listening skills and to enable them to understand and apply specific information from the input; to develop the students’ speaking skills to enable them to use general, social and professional language, to negotiate, report, explain, summarize and develop a discussion;

Evaluation methods and passing criteria; 50%, Examination: 50% , 95 hours: independent study

Teaching and learning methods; Methods include class lectures and continuous practice. In addition, the class will participate in discussion groups, peer work and group work. There will be several individual and group projects which then will be presented to the class. Students will complete individual in- class assignments as well as regular formal homework tasks ratio between the theoretical and practical part of teaching; 322 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module; 1. Viney, P & Viney, K. (1989) Grapevine.. Oxford University Press. Grant, D. & McLarty, R. (2003) Business Basic. Oxford University Press Greenall, Swan (1997) Effective Reading. CUP

Short description of the content On successful completion of the module the student will be able to: Critically discuss the major developments occurring in the Java environment and their use in commerce and industry. Design and write Client and Server components of Web applications. Apply, in detail, Database Access, Object-Relational-Mapping (ORM) and Model-View-Controller (MVC) frameworks and techniques for developing Web applications. Apply the power of Java Enterprise Edition (JEE) technology using the Spring framework.

Expected learning aims and outcomes The learning outcomes will be achieved through a combination of lectures, workshop exercises, practical lab based work and independent study. Directed reading will be

2O3. Introduction to Web Evaluation methods and passing criteria; Languages and 50% , Examination: 50% final exam, 95 hours: independent study Technologies Teaching and learning methods; Methods include class lectures and continuous practice. In addition, the class will participate in discussion groups, peer work and group work. There will be several individual and group projects which then will be presented to the class. Students will complete individual in- class assignments as well as regular formal homework tasks Concretization means / IT: Java, .NET, CSS Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module;

323 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1. Walls, C. (2008) Spring in Action, 2nd Edition, Manning Publications Co.

Short description of the content e-Business models are perhaps the most discussed and least understood aspect of the web. There is so much talk about how the web changes traditional business models. This course aims to explain the different e-Business categories (Internal Business Systems, Enterprise Communication, Electronic Commerce), as well as several e-Business Models (E-shops, E-commerce, E-Procurements, e- Auctions, Third-party marketplaces, etc.).

Expected learning aims and outcomes This course provides the students also an understanding of service design, mainly online-service design.

Evaluation methods and passing criteria; 50% , Examination: 50% final Exam

Teaching and learning methods; 2Z3. e-Business Methods include class lectures and continuous practice. In addition, the class will participate in discussion groups, peer work and group work. Students will complete individual in-class assignments as well as regular formal homework tasks ratio between the theoretical and practical part of teaching; Concretization means / IT: Depends from professor Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module;

1. E-Business and E-Commerce Management: Strategy, Implementation and Practice (4th Edition) by Dave Chaffey 2. E-Business: Strategic Thinking and Practice by Brahm Canzer Short description of the content 3O1. Transmission The objective of the course is to know current signal transmission Methods techniques and the principle structure of communication systems.

324 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The student gets detailed insight into: Continuous-time / Discrete-time signals, spectra, Linear time-invariant systems, Frequency response, Level, Interference signals, Channel capacity,

Expected learning aims and outcomes Intersymbolinterferenz, Baseband/passband signal transmission, Line codes, Digital modulation techniques (FSK, QAM, PSK; OFDM), Multiple access techniques (TDMA, CDMA, FDMA, SDMA), Fundamentals of circuit and packet switching

Teaching and learning methods; The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is available.

Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam.

Concretization means / IT: Mathlab and other software depending from professor Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module 1. I.A. Glover, P.M. Grant - Digital Communications. Prentice Hall 2. Tarmo Anttalainen - Introduction to Telecommunications Engineering. Artech House 3. Salem Lepaja - Telekomunikacioniet, Authorised Lectures. University of Prishtina 4. Leon W. Couch - Digital and Analog Communication Systems. Pearson Prentice Hall Short description of the content (maximum 5 sentences); The objective of the course is to give the students oportunity to define, 3O2. Object-oriented understand, apply, analyze, evaluate and create ideas on wide range of Analysis and Design indrodutionary concepts about classes: object, attributes, methods, representation of Abstract Data Types, the control of scope of 325 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

attributes (member data) and messages (member functions) within a class, constructors and destructors, inheritance, dynamic binding, virtual functions and polymorphism, parameter based types (templates). Design method: familiarization with a formal (e.g. OMT) or informal (e.g. CRC cards) object based design method to clarify the roles of the objects within the system. Design refinement: clarification of a design using principles of maximum coherence and minimum coupling between the classes. Class libraries: use of classes from libraries to produce ‘off-the shelf’ solutions to typical software problems eg encapsulated file system object or other current uses such as Java applets, databases or visual components. Class modification: extension of functionality of a supplied class using inheritance (this is an opportunity to use ‘windows’ objects, elements of the Java, C++ (or C#) , STL or other class libraries relevant to the language development platform and environment in use).

Expected learning aims and outcomes On successful completion of the module the student will be able to: Assimilate and use basic object-oriented programming concepts Use an object-oriented programming design method Reuse system components using object-oriented programming principles.

Evaluation methods and passing criteria; In-course assessment will be based on two specified exams (60%) and project work (40%) completed throughout the year.

Teaching and learning methods; The learning outcomes will be achieved through a combination of lectures, workshop exercises, tutorials and independent study. Students are expected to spend a total of 175 hours on the modules including independent study. Students should be encouraged to read current journals to investigate and evaluate new hardware and software developments.

Concretization means / IT:

326 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Java, .NET, Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 45 hours laboratory and 100 hours independent study.

Basic literature to be used in each module 1. D. Parsons, "Object-Oriented Programming", Letts Educational, ISBN 0826454283 2. Shaw, "Java Simplified", A.D.R.(1999) ISBN 1901197883 3. Horton, "Beginning Java 2", WROX (1999) ISBN 1861002238

Short description of the content Analysis , Planning , Implementation Factors of Software-Project , Unified Process, Introduction to UML Requirements Analysis, System planning, Implementation of object- oriented Systems Test methods , Delivering, Service, Maintenance, Software-quality insurance Project definition, -planning, - controlle, -finish, Project management- Tools Claim Management, Case study

Expected learning aims and outcomes The course is a survey of the field of software engineering, with a 3O3. Software practical component. On successful completion of the module the Engineering student will be able to: To explain and apply a broad range of concepts from software engineering, spanning all aspects the software engineering process Be able to recognize, define, and make correct use of generally accepted software engineering terminology. Have experience of working as a member of a team on a software engineering project Have experience applying a representative cross section of software engineering techniques Be able to create and use planning, requirements analysis, domain analysis and design artifacts and carry them into code. Be able to document all phases of the software development processes.

327 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Evaluation methods and passing criteria; Project Deliverables 40 (%) Continuous Assessment: 10 (%) Final Examination 50(%): 1 hour written examination

Teaching and learning methods; The learning outcomes will be achieved through a combination of lectures, tutorials and independent study (project work). Students are expected to spend a total of 150 hours on the modules including project work.

Concretization means / IT: Java, UML, Visual Studio Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module:

1. I. Sommerville, Software Engineering, Addison Wesley; 8 edition (May 25, 2006) 2. B. Boehm, R. Turner, Balancing Agility and Discipline: A Guide for the Perplexed, Addison-Wesley Professional; 1st edition (August 15, 2003) 3. Jacobson Ivar, Booch Grady, Rumbaugh James: The unified software development process, Addison-Wesley, 1999 Short description of the content: The objective of the course is to give the students oportunity to define, understand, apply, analyze, evaluate and create ideas on wide range of indrodutionary concepts about fundamentals of electrical engineering, essential properties of semiconductors and integrated circuits (e.g. operational amplifiers), basic circuits with operational amplifiers 3O4. Electronic Devices (inverting / non-inverting amplifier, integrator, comparator) and their application areas. The students comprehend the main terms of electrical and electronic engineering and they are able to characterize and analyze simple electrical networks. The students know the components and basic electronic circuits, which are applied in essentially every electronic system and they are able to define the characteristic specifications and

328 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

limits for a given application. Practical applications are given in exercises in parallel to the lecture. Expected learning aims and outcomes After the course, each student is expected to be able to: use a basic gained knowledge about the fundamentals of electrical engineering able to characterize and analyze simple electrical networks understand and use the basic electronic circuits, which are applied in essentially every electronic system Teaching and learning methods; The learning methods are a combination of lectures, practical lab and independent study. During this course each student has to absolve three small lab exercises. Students will be expected to spend a total of 150 hours on the module including independent study. Evaluation methods and passing criteria; 50 % from 1 Project and 50% from Final Exam Concretization means / IT: Depends from professor

Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours

Basic literature to be used in each module 1. ELECTRONIC DEVICES AND CIRCUIT THEORY - Robert Boylestad, Louis Nashelsky, PRENTICE HALL. 2. SCHAUM’S OUTLINE OF THEORY AND PROBLEMS OF ELECTRIC CIRCUITS – Mahmood Nahvi, Joseph A. Edminister, McGRAW-HILL. 2005. 3. Elektronika, Luciana Toti; Elektronika , Rozeta Mitrushi/Tirane

Short description of the content Students will be taught the upper level of the English language by 3Z1. English for practicing pronunciation, writing skills, work on improving their Computer Science III listening and understanding of spoken English. Expected learning aims and outcomes

329 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Students will study conversational techniques and practice these techniques through structured dialogs, dialog improvisation and pair practice conversations. Teaching and learning methods; The learning methods are a combination of lectures, practical and independent study. Students will be expected to spend a total of 150 hours on the module including independent study. Evaluation methods and passing criteria; 50 % from 1 Project and 50% from Final Exam Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours Basic literature to be used in each module

Lit. 1. Opportunities Intermediate Student book, Michael Harris 2. Opportunities Intermediate Language Powerbook, Michael Dean, Elizabeth Sharman, Anna Sikorzynska and Hanna Mrozowska 3. Mini – Dictionary, A Modern English Dictionary, Fjalori Anglisht-Shqip-Anglisht Short description of the content Computer System: Processor: description of components (Von- Neuman architecture), identification of factors affecting performance (eg MIPS, FLOPS, clock speed, computed performance indexes, bus architecture, etc). Operating Systems: Operating system functions: overview of functions (eg user interface, machine and peripheral management etc). Computer operations: use of a proprietary operating system, generation of environment and systems for a computer user 3Z2. Operating Systems (file/directory structures, tailoring of screen interface, backup systems etc). Network administration: the management of users (maintenance of work groups, logical and physical security). Data representation: number system conversions (eg binary, denary, hexadecimal, floating point numbers, ASCII, Unicode, bit masks, graphic bitmaps, role of different number systems). Expected learning aims and outcomes On successful completion of the module the student will be able to:

330 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Evaluate performance of a selected computer system Employ operating systems Understand data representation, simple logic and the fetch-execute cycle of a model microprocessor. Write simple working low-level programs. teaching and learning methods; The learning outcomes will be achieved through a combination of lectures, workshop exercises, tutorials and independent study. Students are expected to spend a total of 150 hours on the modules including independent study. It is expected that centres will use current personal computer and networking resources. Students should be encouraged to read current journals to investigate and evaluate new hardware and software developments. evaluation methods and passing criteria; 30% Assignment, 70% Final exam concretization means/ IT; SOsim, YASS, etc ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. basic literature to be used in each module; 1. Operating System Concept: Abraham Silberschatz, Peter B. Galvin, Greg Gagne 8th Edition, 2018. 2. The Official Ubuntu Book (6th Edition) 2011, B.M.Hill, M.Helmke, A.Graner, C.Burger 3. A Practical Guide to Ubuntu Linux 3rd Edition (Aug 2010, Prentice Hall), M.G.Sobell Short description of the content The objective of the course is to show the students, which tools and actions are necessary to get well defined requirements. Additional the clustering of the requirement engineering parts are shown and explained based on best practice examples. At the end of the lecture course the students should be capable to set 3Z3. Requirements in the right actions, to come to well defined and traceable requirements System Design for a new product or software. The student gets detailed insight into introduction how requirements engineering works. Furthermore all important parts of the requirement engineering will be shown and discussed by using best practice examples.

Expected learning aims and outcomes 331 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The student gets detailed insight also into IEEE P1220 standard for requirement engineering, Roles and responsibilities in the requirement engineering process, Skills which are necessary for good requirement engineering, Integration of the requirement engineering process in other (overall) quality management systems, Planning, organizing and managing of the requirement engineering process, Best practices in requirement engineering Teaching and learning methods; The learning methods are a combination of lectures, practical and independent study. Students will be expected to spend a total of 150 hours on the module including independent study.

Evaluation methods and passing criteria; 50 % from 1 Project and 50% from Final Exam

Concretization means / IT: Office, UML and other software depending from Professor Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours

Basic literature to be used in each module 1. Ernst, H.: Success factors of new product development, in Journal of Management Reviews., 4. Jg., 2002 S 1-40; 2. Brockhoff, K.: Die Beeinflussung der Entwicklungsdauer, in: Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung, Sonderheft 23, 1988, S. 1-42; 3. Wagner, M. / Thieler, W.: Wegweiser füe den Erfinder, Berlin, 1994, S. 28; 4. Software Engineering – Ian Sommerville, Eighth Edition, Addison Wesley.

Short description of the content The objective of the course is to get knowledge and understanding of basics in data communication and net technology. Knowledge of 4O1. TCP/IP Technology common TCP/IP protocols and IP routing system. The student is able to configure and to administrate Cisco IOS router based networks The student gets detailed insight into IP Technology (TCP/IP Protocol Suite, RFC), IP Addressing, IP Forwarding, IP in Detail (IP, ICMP,

332 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

ARP, PPP), Transport Layer (TCP/UDP), TCP Performance, IP Routing (RIP, OSPF, CIDR, BGP Introduction) TCP/IP Administration: BootP, DHCP, TFTP, SNMP, DNS, TCP/IP Standard Applications: Telnet, FTP, Email and SMTP, WWW and HTTP Cisco-IOS, Configuration of Cisco Router, Focus on OSPF Routing After the course, each student is expected to be able to: have an overview of basics in data communication and net technology Expected learning aims and outcomes learn and use the TCP / IP protocol, TCP Performance, IP Routing to configure and to administrate Cisco IOS router based networks Teaching and learning methods; Combination of lectures, practical lab based work and independent study. During this course each student has to absolve two small lab exercises and one project. Students will be expected to spend a total of 100 hours on the module including independent study. Evaluation methods and passing criteria; 50 % from and 50% from Final Exam Concretization means / IT: CCNA Router Simulator , other software depending from professors Ratio between the theoretical and practical part of teaching; 50 % from and 50% from Final Exam Basic literature to be used in each module 1. Sh. S. Panwar, Sh. Mao, J. Ryoo, Y. Li - TCP/IP Essentials - A Lab-Based Approach, 2. Cambridge University Press – 2004 3. Networking - A Beginner's Guide - Bruce A. Hallberg, Fifth Edition, 2010 4. Comptia Network + - Deluxe Study Guide, Todd Lammle, 2009

Short description of the content The objective of the course is to solve a simple problem by designing hard- and software. 4O2. Microcontrollers Expected learning aims and outcomes Students will solve an example with given Hardware (Primer2 - STM32 - ARM Cortex M3) by programming the controller in C .

333 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Fundamentals of microcontrollers (8051), components of an actual microcontroller (timer, NVIC, ADC, UART,..) and LCD display. Teaching and learning methods; This module is taught through a series of weekly lectures, laboratory and problem solving sessions. The learning methods are a combination of lectures, practical lab based work and independent study. During this course each student has to absolve three small lab exercises. Students will be expected to spend a total of 150 hours on the module including independent study.

Evaluation methods and passing criteria; 50 % from and 50% from Final Exam

Concretization means / IT: Edsim, C, Assembler Ratio between the theoretical and practical part of teaching 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Basic literature to be used in each module. 1. Dr. Agni H. Dika, Qarqet kompjuterike kombinuese 1, 2. Dr. Agni H. Dika, Qarqet digjitale sekuenciale, 3. D. V. Hall, Microprocessors and digital systems, McGraw-Hill 4. S. MacKenzie, The 8051 microcontroller, Prentice-Hall

Short description of the content The objective of the course is to be familiar with fundamentals and tangible applications of cryptographic. Technical aspects of data security and protection are presented as well as the legal situation in general. So the students will be enabled to rate the cryptographic 4O3. Authentication and methods, which have been in operation in various projects and Cryptography applications, as well as to develop and evaluate security concepts. Other topics are the identification of security risks and threats, which exist on the LAN or TCP/IP layer, the methods of defense of potentially attacked networks, for example through firewalls and intrusion detection systems. The course will give an insight into the basic elements, which are essential for building up IP-security 334 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

protocols. In the course of the lecture the main important security protocols will also be explained. Expected learning aims and outcomes The student gets detailed insight into principles of cryptography such as symmetric and asymmetric encryption as well as data security will be discussed. The main topics are for example the process of encryption and decryption of data, digital signatures, general cryptographic protocols and the practical field of operation of these mechanisms. In addition to the related key management aspects like the comprehensive security infrastructure will be addressed. Tangible examples of use are shown for illustration and for getting familiar with the functionality. In the tutorial the students have the possibility to practice the formerly presented approaches, getting more familiar with them. Approaches of possible cryptanalysis will also be discussed. Teaching and learning methods; The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is available. Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam. Concretization means / IT: Java Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module . 1. Bruce Schneier Applied Cryptography, ISBN=0-471-12845-7, 1996 2. Alfred J. Menezes, Paul C. van Oorschot and Scott A. Vanstone Handbook of Applied Cryptography , ISBN: 0-8493-8523-7 1996, 3. Cryptograpfy Decrypted H.X. Mel & Doris Baker, ISBN=0-201- 61647-5, 200 4. C# Data Security Matthew MacDonald & Erik Johansson, ISBN=1-86100-801-5, 2003

4O4. Reseach Methods Short description of the content:

335 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 The nature of research: What is research? Role of the supervisor. Topic selection and scope. The importance of theory and the links between theory and practice. Feasibility and value. Organisational, legal, social and ethical implications.  The literature search: Planning and undertaking a literature search.  Research approaches: Research objectives, methodology, underpinning theoretical concepts, frameworks. Different research philosophies, inductive and deductive research approaches. Quantitative and qualitative research etc.  Methods of data collection and analysis: Techniques for collecting primary data including observation, focus groups, (structures, semi structured) interviews and questionnaires. Sources of secondary data. Quantitative analysis techniques (e.g. graphical and statistical techniques) and qualitative techniques (i.e. pattern matching and explanation building  Presentation of research findings: Dissertation structure. Framing the academic context. Convention on citation and quotations. Style of writing. Critical reflection, critical analysis, argument and clarity of thought. Expected learning aims and outcomes:  Select and justify a research topic.  Formulate strategies for successful research within a variety of settings.  Select and utilise appropriate research methods effectively to collect data to meet both academic and organisational requirements. Communicate research findings in an appropriate manner.  Manage a research project and understand the relevant techniques and tools needed in order to bring it in successfully on time and within pricing limits. Teaching and learning methods: The learning outcomes will be achieved through a combination of lectures, workshop exercises, group based activity and independent study Evaluation methods and passing criteria: In-course assessment: 100% Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Literature.

336 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1. Cornford, T. & Smithson, S. (2005), Project Research In Information Systems: A Student's Guide, Macmillan 2. Core Text: Sharp, J.A., Peters J and Howard, K. (2002), The Management of A Student Research Project, Third Edition (Gower) 3. Creswell, J. W. (2002), Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, Sage.

Short description of the content Students will be taught advanced level English course by practicing pronunciation, writing skills, work on improving their listening and understanding of spoken English. Students will study conversational techniques and practice these techniques through structured dialogs, dialog improvisation and pair practice conversations. Expected learning aims and outcomes This level is aimed at preparing student to attain 550 score in TOEFL or equivalent. evaluation methods and passing criteria; Final Examination 100% teaching and learning methods; The learning outcomes are achieved through a combination of lectures, laboratory exercises and independent study. Students are 4Z1. English for expected to spend a total of 150 hours on the modules including Computer Science IV independent study Concretization means / IT: No software nedded ratio between the theoretical and practical part of teaching; 60 hours teaching hours , and 90 hours independent study. basic literature to be used in each module

Lit. 1. Opportunities Upper-Intermediate: Students' Book, Michael Harris, Anna Sikorzynska, David Mower 2. Opportunities Upper-Intermediate Language Powerbook, David Mower, Michael Harris, Anna Sikorzynska 3. Mini – Dictionary, A Modern English Dictionary, Fjalori Anglisht-Shqip-Anglisht Short description of the content 4Z2. Human-Computer The objective of the course is to give the students information about Interaction Human-computer interaction which is a discipline concerned with the design, evaluation and implementation of interactive computing

337 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

systems for human use and with the study of major phenomena surrounding them. Expected learning aims and outcomes Student will get the overview on how the technology and human iterct with each other, methods and techniques. Expected learning aims and outcomes This level is aimed at preparing student to attain 550 score in TOEFL or equivalent. evaluation methods and passing criteria; Final Examination 100% teaching and learning methods; The learning outcomes are achieved through a combination of lectures, laboratory exercises and independent study. Students are expected to spend a total of 150 hours on the modules including independent study Concretization means / IT: Depends from Lecturer ratio between the theoretical and practical part of teaching; 60 hours teaching hours , and 90 hours independent study. basic literature to be used in each module Lit. 1. Human-Computer Interaction, Edited by Alain Dix, Janet Finlay, Gregory D. Abowed, Russel Beale, Pearson Prentic Hall, Publishers,2004 Short description of the content The objective of the course is to give the students information about: • Structured Documents, basic concepts of markup languages, • meta-languages for defining markup languages using the example of XML • Document type definition XML (DTD), distinguishing "well- formed" / "valid"; namespace concept (namespaces) • processing of XML documents with XSL: XSLT Processing Model, 4Z3. Web design XSLT style sheets, XSLT language features including control structures, recursion, parameterized templates, sorting / grouping, XSL-FO • Use of XPath to identify document parts: concepts (axes, path expressions, functions), used in XSLT stylesheets • Introduction to XML Schema: overview, comparison with DTDs • Overview of standard APIs for processing XML data in a universal programming language: parsing of XML data, different processing models

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

• the SAX API (architecture, handler approach, typical use) • The DOM API (architecture, navigation through a DOM tree, creating and manipulating DOM trees) • use of XSLT style sheets from a universal programming language, parameterization of style sheets, transformation of DOM trees • XML application examples from different areas (e.g. multimedia, mobile communications, data exchange formats, vector graphics) Expected learning aims and outcomes After the course, each student is expected to be able to: have an overview in Structured Documents, basic concepts of markup languages, have an overview of standard APIs for processing XML data in a universal programming language to write a small XML application from different areas (e.g. multimedia, mobile communications, data exchange formats, vector graphics) Expected learning aims and outcomes This level is aimed at preparing student to attain 550 score in TOEFL or equivalent. evaluation methods and passing criteria; 50% course work and Final Examination 50% teaching and learning methods; The learning outcomes are achieved through a combination of lectures, laboratory exercises and independent study. Students are expected to spend a total of 150 hours on the modules including independent study Concretization means / IT: Java, XML, CSS, Ajax ratio between the theoretical and practical part of teaching; 60 hours teaching hours , and 90 hours independent study. basic literature to be used in each module

1. PHP and MySQL Web Development, prej Luke Welling, Laura Thompson 2. Learning PHP, MySQL, and JavaScript (1st Edition), prej Robin Nixon. O'Reilly & Associates, 2009 3. Head First Ajax, prej Rebecca Riordan, O'Reilly & Associates, 2008.

Short description of the content 5O1. Cloud Computing Developing applications for the server-side

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Definition of cloud computing: what is cloud computing, purpose, role and importance, objectives Challenges: Infrastructure Management, Application Architecture for cloud, data storage, security, other aspects Features: on demand self-provisioning, elasticity and scalability, access in the form of services, monitoring, sharing of resources (pooling), etc.. Service models: IaaS (Infrastructure-as-a-Service), PaaS (Platform-as-a-Service), SaaS (Software-as-a-Service), XaaS Detailed overview of IaaS: • Overview of concepts, architectural perspective • Private cloud, public cloud, hybrid cloud, virtual cloud • Getting to know and compare the most important IaaS technologies Detailed overview of PaaS: • Overview of concepts, architectural perspective • Changes in development models: data persistence: distributed file systems, unstructured storage, NoSQL database, SQL database in the cloud; Business tier: Web services, REST services, other technology runtime environment • Understanding and comparison of major PaaS technologies: Java EE, Azure, Google App Engine, etc. Detailed overview of SaaS: • Overview of concepts, architectural perspective • Access Models, Development Concepts • Business models, Cloud Services (location, data delivery, data enrichment, integration services, business intelligence, etc.). Deployment models • Private, public, hybrid, shared cloud • On premises, remote, hybrid model, overview of providers • Internet of things Expected learning aims and outcomes The technical knowledge provided in the course on different aspects of the cloud will help the participant in understanding the functioning of the cloud inside out. This will further help in providing the necessary expertise required by the industry. Teaching and learning methods; The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is available.

Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam. Ratio between the theoretical and practical part of teaching; 340 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Basic literature to be used in each module 1. Borko Furht, Armando Escalante; Handbook of Cloud Computing, Springer, 2010. 2. Barrie Sosinsky; Cloud Computing Bible, Wiley; 2011. 3. George Reese; Cloud Application Architectures: Building Applications and Infrastructure in the Cloud, O'Reilly Media; 2009.

Short description of the content The objective of the course is an introducing into fundamentals and tangible applications of cryptography. Technical aspects of data security and protection are presented as well as the legal situation in general. So the students will be enabled to rate the cryptographic methods, which have been in operation in various projects and applications, as well as to develop and evaluate security concepts. Other topics are the identification of security risks and threats, which exist on the LAN or TCP/IP layer, the methods of defense of potentially attacked networks, for example through firewalls and intrusion detection systems. The course will give an insight into the basic elements, which are essential for building up IP-security protocols. In the course of the lecture the main important security protocols will also be explained. Expected learning aims and outcomes 5O2. Security in IT- Student gets detailed insight into Information Security, Computer Networks Security, Network Security; Threats and attacks on LAN- and TCP/IP-Layer; Firewalls and Intrusion Detection Techniques; Elements for End-to-End Network Security: Secret-Key Algorithm (DES, IDEA, AES), Public-Key Algorithm (RSA, Diffie-Hellmann), Authentication and Integrity (MAC, Hash, HMAC), Digital Signatur, IP Security Protocols: IPsec (AH-Protocol, ESP-Protocol, Tunnel Mode. Transport Mode), IPsec SA Management and Key Exchange (IKE), IPsec and NAT, SSL (Secure Socket Layer), PGP (Pretty Good Privacy), Kerberos Authentication, PKI (Public Key Infrastructure) Teaching and learning methods; The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is available. Evaluation methods and passing criteria; 341 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

50% from 2 Lab. Projects and 50% Final exam. Concretization means / IT: Java Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Basic literature to be used in each module 1. Network Security Bible by Ronald L. Krutz and Eric Cole 2. Security+ Guide to Network Security Fundamentals by Mark D. Ciampa. Short description of the content The objective of the course is to get an Overview about advanced IP technologies, Insights in underlying mechanisms, Fundament for own investigations upon business demands, Fundament to understand the big picture Expected learning aims and outcomes The student gets detailed insight Architecture of the Internet, BGP, IP Multicast, IPv6, MPLS, VoIP und QoS Teaching and learning methods; The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is 5O3. Advanced IP- available. Technologies and Evaluation methods and passing criteria; Networks 50% from 2 Lab. Projects and 50% Final exam. Concretization means / IT: CCNA Router Simulator , other software depending from professors Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Basic literature to be used in each module

1. F. Kurose & Keith W. Ross, Computer Networking

Short description of the content The objective of the course is to teach students how to be abl 5O4. Tools for Internet to describe currently advanced security methods in the field o Security IT-Security explicitly, to recognize security leaks in configured networks and propose solutions, to understand and implement 342 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

security management, compare different current VPN techniques and rate their security levels, describe the functionality of ongoing firewall architectures, build 'global' enterprise security conception which is based on network admission control

Expected learning aims and outcomes Student gets detailed insight into Level 2-Security: ARP Protection, Attacks on STP and VLANs, Private VLANs, Rate Limiting, 802.1x and EAP, WLAN Security Firewall Principles and Design, TCP Protection (Intercept, SynCookies), Failover, NAT Issues, Access Lists, Stateful Inspection, Proxy Authentication and Intrusion Detection and Prevention

Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam.

Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module 1. Cyber Warfare: Techniques, Tactics and Tools for Security Practitioners by Jason Andress and Steve Winterfeld 2. Security Power Tools by Bryan Burns, Dave Killion, Nicolas Beauchesne and Eric Moret. Short description of the content The objective of the course is to have an overview and basic understanding of quality management according ISO 9000 and EFQM/AFQM. 5Z1. Quality The most relevant methods of quality planning an improvement and Management also implementation of an process oriented QM system are known.

Expected learning aims and outcomes Student gets detailed insight into Basics of quality management,

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Methods and tools of QM, Process management and optimization, ISO 9000 Standard of QM, TQM according to EFQM/AFQM. Teaching and learning methods; The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is available.

Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam. Concretization means / IT: Office, UML

Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module 1. Quality Management (2nd Edition) by Donna C. S. Summers 2. Quality Management Demystified by Sid Kemp

Short description of the content This course introduces students to Information Management (IM) as a

different career paths and the representative capabilities and skills are required of any IM graduate.

Students are also introduced to concepts and theories that explain or motivate methods and practices in the development and use of information systems in organizations. The concepts and theories 5Z2 Information include systems, management, and organization, information, quality, Management and decision making, relationship of information systems to organizational strategy. Expected learning aims and outcomes

Student can explain how information is used in organizations and how IT enables improvement in quality, timeliness, and competitive advantage.

Teaching and learning methods; 344 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The learning outcomes are achieved through a combination of lectures, supervised practical work and independent study/practice. A maximum of 60 hours formal contact time (lecture and lab) is available.

Evaluation methods and passing criteria; 50% from 2 Projects and 50% Final exam.

Concretization means / IT: Office, Projector

Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module 1. Stair & Reynolds, Principles of Information Systems. Short description of the content This course is about using mathematical tools to formally prove that for some problems, no matter how smart you are, you can't write a program to solve them, or you can't write a fast program to solve them. In other words, we will be using mathematics to address the inherent limitations of computer programs. The techniques we develop for doing so turn out to have many other interesting applications in computer science, such as compilers, string searching, program testing and verification, computer security, cryptography, and bioinformatics.

5Z3 Finite Automata and Formal Languages Expected learning aims and outcomes  Convert between finite automata and regular expressions  Construct regular expressions and context-free grammars for simple languages  Program automata and Turing machines to solve simple recognition problems  Apply the pumping lemma to prove that a language is not regular or context-free  Prove via reduction that a given language is Undecidable  Prove via reduction that a given language is NP-Hard 345 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Prove via reduction that a given language is PSPACE-Hard

Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam.

Concretization means / IT: Office, Projector

Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study.

Basic literature to be used in each module 1. Michael Sipser's "Introduction to the Theory of Computation", 3rd edition, Short description of the content The objective of the course is to implement the applications for the use of advanced computer network services, as well as to use the applications of the latest and most current standards and technologies. Expected learning aims and outcomes Student gets detailed insight into Languages in Web server (PHP, JSP, Servlets), Fundamentals of JSPs Frameworks in Web-Engineering, Java Server Faces. Web Services with Protocols and XML with Java, especially WSDL, 6O1. Dynamic Contents SOAP and UDDI of Web-Engineering teaching and learning methods; The learning outcomes will be achieved through a combination of lectures, workshop exercises, tutorials and independent study. Students are expected to spend a total of 150 hours on the modules including independent study. It is expected that centres will use current personal computer and networking resources. Students should be encouraged to read current journals to investigate and evaluate new hardware and software developments.

346 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

concretization means/ IT; .NET, Java Scripts, CSS, Ajax evaluation methods and passing criteria; . 1. Web Engineering: A Practioner's Approach by Roger S. Pressman and David Lowe 2. Web Engineering: The Discipline of Systematic Development of Web Applications by Gerti Kappel, Birgit Prýýll, Siegfried Reich and Werner Retschitzegger Short description of the content The main objective of the course is to provide a comprehensive and state of the art knowledge in the area of mobile communication. The course emphasis is on the structure and function of the complete system. A detailed study of the subsystems that comprises the overall system is carried out. Expected learning aims and outcomes The technical knowledge provided in the course on different aspects of the system will help the participant in understanding the functioning of the system. This will further help in providing the necessary expertise required by the industry. Teaching and learning methods; The learning outcomes are achieved through a combination of 6O2. Concepts of Mobile lectures, supervised practical work and independent study/practice. A Telecommunication maximum of 60 hours formal contact time (lecture and lab) is available. Evaluation methods and passing criteria; 50% from 2 Lab. Projects and 50% Final exam. concretization means/ IT; Depends from professor Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Basic literature to be used in each module 1. Mobile Telecommunications Protocols for Data Networks by Anna Ha 2. Mobile Telecommunications in a High-Speed World by Peter J. Curwen Short description of the content The exercise strengthens the competence of the student / students in 6O3. Databases Systems the field of database administration and database application development. It broadens the knowledge acquired in the module

347 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Databases. Data modeling and SQL is practiced. Complex SQL queries, DDL and DML are priority issues. The participant learns to create specific database objects. After the course, each student is expected to be able to: model a database for specific given problem use and create Complex SQL queries, DDL and DML create specific database objects to implement a small project

Expected learning aims and outcomes To provide the student with a sound understanding of the design and development process which begins with a real world problem and results in a database solution. On successful completion of the module, students will be able to: Understand the basic organization and functionality of a variety of types of database systems. Formulate data structures by using normalization rules Design a logical data model that captures an organization’s requirements for a database Design and develop a database application and evaluate the solution. Size a database (from a normalized logical data model) and perform first-cut physical design for a typical database management system Implement a database using SQL and understand how to optimise its performance Understand how the DBMSs manage recovery from failures and concurrent access to the database, and be able to criticise a system on these grounds Recognise the importance of data administration and security.

Evaluation methods and passing criteria; Coursework 50% , Final Examination 50%

Teaching and learning methods; The learning outcomes are achieved through a combination of lectures, laboratory exercises and independent study. This module will involve lectures and work in small groups on related structured exercises, together with appropriate computer workshops using an interactive SQL tutorial. Students are expected to spend a total of 150 hours on the modules including independent study

348 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Concretization means / IT: SQL Server, Oracle, Visual Studio

Ratio between the theoretical and practical part of teaching; 30 hours teaching hours , 30 hours laboratory and 90 hours independent study. Basic literature to be used in each module 1. Database Solutions – A step-by-step guide to Building Databases/ Carolyn Begg and Thomas Connolly, Addison Wesley / ISBN : 0321173503 2. Oracle SQL and PL/SQL Handbook/ Palinski. Addison Wesley 2002/ISBN:0-201-75294-8/ 3. Oracle Programming (A primer). Sunderraman, Rajshekhar. Addison Wesley 2000 4. Fundamentals of Database Systems / Elmasri & Navathe, Addison Wesley, 1999. The bachelor’s thesis is a professionally and independently work of students in the 6th semester with 18 ECTS credits. The aim of the bachelor’s thesis is to make the students able to apply the gained knowledge and skills during the study into practical professional tasks. Theses as such should deepen the knowledge and skills of a student in a professional area (Software Engineering, Software Design and Internet Technology) and to show that the student has developed a capacity for independent analytical thought.

In the bachelor thesis the students should be able to document their 6O4. Final thesis/ project individual contribution in form of written documentation. This document should include the relevance of the problem of the topic, its relationship to existing knowledge, issue or hypothesis, methodology, results and discussion. Bachelor’s thesis process begins with contacting the professor of student’s field of interest and agreeing on the topic of the thesis. Once a topic and a supervisor for the thesis have been agreed, an official topic application must be submitted to the relevant institute. The institute confirms the topic and appoints the supervisor and the instructor for the thesis.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

SWOT analysis of the content of the educational process:

1.2.5 Students

350 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The "Information Technology and Telecommunication" program is dedicated to all candidates who have completed secondary education (which is certified by diploma). As such, all candidates holding a high school diploma will be eligible to apply for a place in the announcement of UPZ for the admission of new students at the Bachelor level. The criteria for student enrolment are foreseen by the Law of Higher Education in Kosovo, by the Statute of the University of Prizren and are stated in the public announcement for admission of new students. Determining the quota for admission of students is made by the Senate of the University of Prizren, and in this academic year there were 180 open places for regular students and 0 places for students with correspondence. The announcement is posted in the UPZ website and is available in Albanian and Bosnian language. The announcement also indicates the terms and conditions of the application, the manner of application, the documents to be handed, the organization and the manner of holding the entrance exam, the deadlines of the announcement, the deadline for complaints and other important information. The announcement also reserves the right to admit students with special needs, students belonging to the close family of martyrs as well as students from minority communities. Candidates are eligible for admission to UPZ and for enrolment after they successfully pass the exam, based on the number of points earned. Students, after being admitted, on the date of the beginning of the academic year, are welcomed by the Dean and the academic staff and instructed for administrative and technical issues. Students also have a student card that enables them to join the University Management System (UMS) After the student enrolment, they are divided into groups as defined in the regulation no. prot.01-121, dated 20.04.2018. Separation of groups for both lectures and exercises is done in order to ensure an effective and interactive process of teaching and learning.

Compulsory Elective lectures Exercises for compulsory lectures / elective subjects Faculty of Computer Science – Information Up to 90 Min.20 – Max 70 Up to 30 Technology and Telecommunication

The table below presents data on the number of students who are active during the last three years and the number of students who are unregistered.

Faculty of Computer Year 2016/2017 2017/2018 2018/2019 Science – Information 351 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Technology and Telecommunication Number of active 319 315 294 students Number of students that have been 51 61 11 unregistered

Faculty of Computer Year 2016/2017 2017/2018 2018/2019 Science Information Technology and 319 315 294 Telecommunication – TOTAL F M F M F M According to Gender 83 236 80 235 68 216

The table below shows the number of students enrolled in the first semester during the last 3 years for the first time and that continue to be active.

Faculty of Computer Year 2016/2017 2017/2018 2018/2019 Science Information Technology and 122 91 101 Telecommunication - TOTAL F M F M F M According to Gender 21 101 21 70 24 77

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

consultations both before the exam and after the exam to assist and counsel the students. The final results achieved during the entire process of studies for each subject are certified in the transcript of records. The Faculty of Computer Science has a Regulation on the Determination of Undergraduate Studies Criteria that informs students of their rights and obligations and information on any other aspect related to undergraduate studies. This regulation is published online and is accessible by any student. Students are also organized and have within each faculty the Student Council and Student Parliament to guarantee their rights. Students in certain percentages are also part of the UPZ senior management team, such as the Senate, but also at the faculty level as well as at the Faculty Council, and are part of the various commissions that are created at the faculty level. The average percentage of students passing through the Computer Science Faculty is around 70%. Meanwhile, the percentage of students who drop out of studies ranges from 10% to 30%.

SWOT analysis for students:

Weaknesses:  There are no media promotion campaigns of UPZ study programs that would inform interested parties;  Lack of professional counselling for students with emotional problems (psychologist) and lack of provision of health services (doctor, dentist, etc.);  Lack of training on teaching staff in the theory and practice of student assessment methods;  There is no electronic monitoring system for students' participation in the classroom.

Opportunities:  ERASMUS mobility programs for students;  Active participation in lectures and exercises;

353 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

 Development of knowledge and skills for independent research.

Threats:  Orienting students towards other easier areas of study;  Insufficient support towards science and research.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

1.2.6 Research

The University of Prizren “Ukshin Hoti” has signed a significant number of agreements with various international Universities for cooperation in research and student and academic staff mobility. As far as the research plan is concerned regarding this program, that plan will be implemented within the general research program at University level. Research and scientific work by the academic staff are rather individual and co-authorship (up to three co-authors) and their own scientific papers are published in various international scientific journals. The University Senate has approved a list of names of international scientific journals where academic staff can publish their own scientific papers according to the criteria of a particular journal. The costs of publishing scientific papers and participating in scientific conferences abroad are covered by the University Board's decision in cases when such a request exists by the academic staff. There are 81 papers published in the last 3 years and those papers have been cited 243 times.

SWOT analysis for research:

Strengths:  Diversity of research and scientific publications in the field of CS;  Active participation in international scientific conferences by the academic staff;  Significant number of scientific publications in prestigious international journals;  Collaboration with international institutions and universities for joint scientific research projects;  Student participation in projects or scientific research  Organization of scientific conferences.  Group work in research and projects development Weaknesses:  Lack of opportunities for accessing international projects due to the lack of freedom of movement in EU countries as well as due to the political statute of Kosovo;  Lack of an office for compiling and developing research projects within the faculty;  Bureaucratic procedures for project implementation; Opportunities:  Compounded experience and eventual results achieved in the field of scientific research are good opportunities for cooperation and for offering consultancy to institutions, companies or other stakeholders;  An increase in international cooperation for joint research;  Utilizing human resources (academic staff) and students for quantitative and qualitative growth of scientific projects, especially interdisciplinary scientific projects; 355 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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1.2.7 Infrastructure and resources

II The list of classes at the Faculty of Computer Science with space S=1762 m2 Capacity Number of Number of No Classes Space in m2 Books in chairs Computers Projectors S421 Teaching class 1 Computer Lab 100 50 25 1 Building IV S422 2 Teaching class 100 80 / 1 Building IV S423 3 Teaching class 90 80 / 1 Building IV 356 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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S430

SWOT analysis for the infrastructure and resources:

Strengths:  The number of halls and chairs is in accordance with the number of students;

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 The building is equipped with elevators;  The library is available to students.  Modern building  Modern, well equipped ICT/computing Lab Facilities  Library resources  Secure  Smoke-free  Access to public transportation  Accessibility for disabled

Threats:  In the long-run there might be not enough space to accommodate all needs due to lack of budget.  Overflow of undergrad students  Lack of specialized lab/studio spaces

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4. RECENT EVOLUTION AND DEVELOPMENTS RECORDED SINCE THE PREVIOUS EVLUATION (if applicable) 5. Recommendation of the The solution the provider has Expert Team in previous implemented in addressing the Other relevant comments External Review Report recommendation SD: The new elective course, SD + ITT: Pay special attention namely “The internet of things” is to the emerging and important introduced areas in further development of ITT: (1) The new elective course, the academic programme (for namely “Finite Automata and

example, device-to-device Formal Languages” is introduce; communication, i.e. Internet of (2) some IOT related materials are things, IPR, licensing and agile added to existing Cloud Computing development methodologies). course

To ensure changes are taking place we organize meetings with lecturers who are willing to try them. For instance in programming related courses we Some of the modern pedagogy SD + ITT: Implement the try to prepare students to work in methods such as flipped classroom methods of modern pedagogy flipped method way by asking or community based learning are (for example, the flipped them to prepare next week’s iteratively introduced, but more in classroom method). materials and present summary of informal way. the materials in front of class. The learning communities are informally formed in such a way that students are able to work independently from lecturer/TA Nevertheless there have been few Since it is the calls for hiring full time new SD + ITT: a possibility to University/Senate/Rectorate teaching assistants/professor introduce long-term work competence directly we don’t have assistants/associate professors. As contracts for part-time academic any mechanism for implementing a result our faculty has been staff. the solution. enriched with few highly valuable new members. Beside of traditional computer Nevertheless, we managed to Unfortunately, given the budget labs, set up specialized renew existing labs via the grands constrains the new labs, especially technology labs for conducting of some EU funded projects such specialized ones, aren’t still set up. exercises on hardware-related as the BestSDI project. 359 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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courses, especially for the TIT academic programme.

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6. APPENDICES (if available)

6.1. Model of a Syllabuse

UNIVERSITY “UKSHIN HOTI” PRIZREN FACULTY OF COMPUTER SCIENCE

PROGRAM: Software Design

Curriculum - – SYLLABUS

Academic Level of studies Bachelor Program SD 2018/2019 year

SUBJECT Operating Systems

Year 1st Status Of the Obligatory Code ECTS credits 6 Semester II subject

Teaching weeks Hours Lectures Exercises 15 60 teaching 2 2

Teaching Methodology Lectures, exercices, seminar papers, consultations, etc.

Consultation 1 hr / week

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Prof. Ass. Dr. Arsim E-mail: [email protected] The teacher Susuri Tel.: 044 254 183

E-mail: Assistant Tel.:

Study goal and table of content Benefits of student Through this course it is possible for students to Upon completion of this course the student will be know the basic concepts, definitions and best able to: practices of the operating system. In particular, • Understand the functioning of the operating students will gain knowledge about: system • Historical Perspective and the evolution • Analyze the roles of the relevant components of operating systems in the last 50 years of the operating system • Process Management (Processes, • Implement laboratory exercises that show the Threads, Scheduling Processors, functioning of the respective operating system Synchronization, and Blocking) components • Memory Management (Segmentation, • Distinguish between different types of paging, replacement) operating systems • File systems • Experiment with timing of processes and other tasks of the operating system

Methodology for the implementation of educational topics: The course is a combination of lectures, discussions, discussions, numerical and laboratory exercises, the tasks are presented by the subject professor and assistant in the lab. Conditions for realization of educational topics: • Adequate literature, tables, computers, projectors and other IT tools for learning and exercises.

Ways of assessing of the student (in %) : Evaluation in% Final grade

51-60% - grade 6

61-70 7

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71-80 8 81-90 9

Total 100.00 % 91-100 10

Obligations of student:

Lectures Exercises The student should be regular in lectures and The student should be active in the exercises especially in exercises, make use of all and reflect the readiness and knowledge of learning opportunities, use compulsory and initiatives, ideas and demonstrations of the broader literature, be active and respect the knowledge acquired in the lectures. rules on high school ethics in courtesy and cooperation.

Activities Hour/ weeks Days/Weeks Total

Lectures 2 15 30

Laboratory exercises 2 15 30

Contacts with teachers / consultations 1 5 5

Practical work 1 2 2

Projects, presentations, etc. 1 2 2

Own study time 3 15 45

Preparation for final exam 5 6 30

Time spent in the assessment (tests, final exam, 2 3 6 etc.)

Notice: 1 ECTS credits= 25 hour commitment, e.g. if the subject has Total 6 ECTS credits student must have 150 hours during the semester 150 load: commitment.

Lectures Exercises

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Wee Hou Topic Topic k r

Presentation of the syllabus • Introduction - Chapter 1 (excluding 1.2 and 1.10) • What operating systems do 1 • Computer system architecture 2  Introduction 2 • Operating system structure and  Work with Linux operations • Process management, memory, and data storage space • Open source operating systems

Operating system structures - Chapter 2 (excluding 2.6, 2.8, 2.9 and 2.10) • Operating system services • User Interface and Operating System 2 2  Shell scripting 2 • System calls • Design and Implementation of the Operating System • The operating system structure

Processes - Chapter 3 (excluding 3.6)  Implement processor • Concept of processes scheduling  Round Robin 3 • Terminate processes 2  SJF (Shortest Job First) 2 • Process Operations  FCFS (First Come First Serve) • Communication between processes  Priority Threads - Chapter 4 (excluding 4.4) • Multiple core programming 4 • Multifaceted models 2  Implementing file allocation 2 strategies • Top issues • Examples of operating systems

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Synchronization of processes - Chapter 5 (excluding 5.3, 5.7 and 5.10) • The critical part of the problem • Synchronous hardware 5 2  Implementation of 2 • Mutex blockade semaphores • Traffic Lights • Monitor • Examples of synchronization

Scheduling processors - Chapter 6 (excluding 6.4 and 6.9) • Basic concepts

6 • Criteria for termination 2  Implementing techniques for 2 file organizing • Terminational algorithms • Real time scheduling of processors • Evaluating algorithms

Blocking - Chapter 7 (excluding 7.5, 7.6, and 7.7) • System model 2  Implementing the Bankers 2 • Block characterization algorithm to avoid blocking • Methods for blocking treatment • Blocking prevention

8 2  Repetition of exercises 2 Test 1  Reinforcement for the test 1 Main memory - Chapter 8 (excluding 8.6 9 and 8.7) 2  Implementing the block 2 detection algorithm • Background

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• Replacement • Distribution of non-detached momories • paging • Table layout of the pages

Virtual Memory - Chapter 9 (excluding 9.7, 9.8 and 9.9)  Implementing page • Background replacement algorithms 10 2  FIFO (First In First Out) 2 • Invoice requests  LRU (Least Recently Used) • Copy-on-Write  LFU (Least Frequently Used) • Replacing Pages

Mass Storage Structure - Chapter 10 (excluding 10.3, 10.7, 10.8 and 10.9)  Implementing common memory and IPC (Inter • Overview of the massive memory Process Communication) structure 11 2 2 • The disk structure • Scheduling and managing disk • Swap space management

File System Interface - Chapter 11  Implementation of (excluding 11.3.3, 11.3.4, 11.5 and 11.6) pagination techniques for memory management 12 • The concept of the files 2 2 • Access methods • The directory and disk structure

Implementing the file system - Chapter  Implementing the 12 (excluding 12.2.3, 12.7, 12.8, and 12.9) applications for threads and 13 2 synchronization 2 • The structure of the file system • Implementing the file system

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• Implementing Directories • Allocation Methods • Free space management • Efficiency and performance

I / O Systems - Chapter 13 (excluding 13.6)  System I / O calls • Overview • I / O hardware 14 2 • Application of the I / O interface • I / O kernel subsystem • Transform I / O requirements into hardware operations

 Repetition of exercises 15 2  Reinforcement for the test 2 Test 2

LITERATURE:

Main Literature:

1. Abraham Silberschatz, Peter Baer Galvin and Greg Gagne, Operating System Concepts, 10th Edition, John Wiley & Sons, 2018.

Additional literature:

1. Andrew Tanenbaum and Herbert Bos, Modern Operating Systems, Fourth Edition, Pearson Prentice Hall, 2015. 2. Remzi H. Arpaci-Dusseau and Andrea C. Arpaci-Dusseau, Operating Systems: Three Easy Pieces, version 0.90, 2015

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NOTICE:

In general, lecture presentations will be made through the PowerPoint system, the table, the use of materials and software and the Internet. • Also additional resources (scientific papers, publications, national bulletins, and recent discoveries and research) will be provided by the professor. • In the absence of the opportunity for practical work to be organized weekly, in cooperation with the University's management, this activity will be organized on certain days in: organizations, companies, ltd, farms, and manufacturing units. • During each session, dialogue and co-participation will be organized with the students.

Notice for the student:

Students are required to be regular in the lectures and exercises section. the form of conversation and cooperation with students will be evaluated.



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Study program 6 - Master Programme in Constitutional and Administrative LAW

General This proposed programme is referred to the Master level. Name of the study programme: Master Program (LL.M.) in Constitutional and Administrative law.

Mision, Aims and Administration University “UkshinHoti” Prizren - Faculty of Law The Master Program in the constitutional and administrative direction offered by the Faculty of Law of UPZ aims at theoretical and practical formation of students, realized through the provision of knowledge and basic concepts of the field of study. The main areas of study included in this program are related to constitutional and administrative law. Scientific research is achieved through the organization of academic activities, national and international conferences and the publication of scientific articles in scientific journals, which are provided with ISSN. Short-term, mid-term and long-term strategies have aimed at the realization and functioning of the Master program in the constitutional and administrative direction in accordance with the "Bologna Process" and the requirements of the Law "On Higher Education in the Republic of Kosovo", the consolidation of academic staff and international co-operation. The Master's mission in constitutional and administrative programme is to prepare students with practical management skills in the context of modern European legislation by achieving sufficient intellectual skills and capacities for career productive career in the justice system in state administrative institutions and jurisprudence. European legislation.The University of Prizren serves the region of Prizren and the country with recruiting, developing and educating students to be successful in the labor market in Kosovo and beyond. The University aims to develop competency skills through programs through the programs, in order to be equal and prepared with the knowledge and skills for their practical implementation. The purpose of this field of study is to offer students the opportunity to acquire general legal knowledge which will serve them as a basis for further specialization in various fields in the legal and other fields. Also students with these knowledge in general theoretical and practical justice and comprehension in its broadest sense. The Master Program in the constitutional and administrative direction is concentrated on the fundamental issues in the government at internal levels and the protection of constitutional rights, and is compared - analyzed with other major and emerging democracies around the world. The selection of the compulsory and elective courses allows for insight into the main problems of constitutionality, the protection of human rights and minorities, as well as issues that are important for the understanding of the domestic and European legal system. Constitutional problems at the time of transition to democracy and building constitutional institutions are among the key issues of expertise in this program.

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Therefore, the program aims to understand the relationship between legislation and analysis and the implementation of public administration policies. The values in administrative law and public administration are examined together with the practical aspects of implementing positive legislation. Strength of the Programme Mision • The Master study program in the constitutional and administrative direction is designed in accordance with the goals and mission of the institution. • The Master study program in the constitutional and administrative direction has its objectives set in providing knowledge in the field of law. Students are oriented on the objectives of the study program and expectations in knowledge acquisition. • First cycle study programs aim at providing basic knowledge, general science methods and principles. • The possibilities of providing a variety of professions and specialties are guaranteed by the content of the curriculum. • Study programs aim to meet the needs of the labor market, in line with the strategic goals of national economic development; Weakenss of the Programme Mision

• Lack of realization of the park - clinical teaching within the faculty, respectively the courtroom. • Lack of financial means for the implementation of the plan in the practice of visits to relevant institutions during the course of the lecture. • The plan does not foresee student exchange during the course of one year.

C. Opportunities • The institution, for the assessment of labor market needs, carries out a market survey, which includes: o employment opportunities for students in the local or regional market, national and international; o employers' requirements; o a rough estimate of the expected number of students enrolled in this program; o Number of enrolled persons in similar programs in sister institutions.

• The institution offers study programs that do not conflict with national interests; • The study program aims to help and promote the preservation of national cultural values, based on the best domestic and foreign legal tradition.

Threat/Challenges

• This program is highly advanced and rich in offering clinical subjects as a necessary course to gain practical knowledge that will enable Profesors to develop the professional experience of the Faculty with all other relevant institutions for students to experience the advantages of 370 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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their studies in a professional environment, the main challenge is the linkage to practice in the relevant Institutions. • Suitability of the program with general social innovations. • Competitions with other relevant international programs. • Implementation of the methods and experience of international institutions in the realization of plan programs. Aims of the study programme: The program's aim is for students to develop creative, innovative and communicative thinking skills in solving constitutional and administrative decision-making problems based on the use of extensive analytical, research and practical literature. A. Strength of the Programme Aim: After the student's graduation, the general objectives of Master's degree in Constitutional and Administrative Law are multiple: Legislation Analysis: Students should be willing to further analyze the legal system of the Republic of Kosovo (including the constitutional and administrative domain) and to develop critical skills of reading and understanding of legal authorities and the recognition of domestic and international legal issues through cases. B. Weakeness of the Programme Aims One of the weaknesses of the Program's objectives will be, without the possibility of additional payments for student research, but this vulnerability will be in search of change as it will apply to various programs for students aid through the Erasmus + program, or even other relevant programs. A. Opportunities of the Programme Aims Draft legal acts-legal writing: Students should have the ability to draft common legal documents such as complaints, contracts, legal requirements, amendments, constitutional annex and the constitution itself; They should be able to organize legal analysis and argument, use legal authorities in written documents, and practice compelling and argumentative writing.

D. Threats/Challenges of the Pogramme Aims To Conducting Research- Legal Researches: Students should learn to articulate effective research questions, to understand the importance of using primary authorities such as court cases (especially cases before the Constitutional Court of the Republic of Kosovo). And other skills: Students should be ready after graduation to have acquired interviewing skills and counseling or negotiation at all stages of legal drafting. 4.1.2 Quality Assurance For internal quality assurance more specifically the organizational structures are cared for leaders of UPZ, which have complied with the requirements of the Law "On Higher Education in the Republic of Kosovo", as well as the Quality Assurance Office. The activity is organized according to an annual plan of action (Action Plan) in which the controls in sectors or processes that are subject to control are programmed, accompanied by reports with relevant findings. Meanwhile, the Quality Office informs faculty leaders, and through them all UPZ staff about

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the results of the conducted controls, with the aim of taking measures for the continuous improvement of the performance of the institution, its core units and individuals in the future.

1. In March 2012, the Management of the University of Prizren has established the Quality Assurance Office with the task of facilitating the implementation of the principles listed above. At national and European level, the University of Prizren is committed to use as guiding documents within the European Higher Education Area as well as those of the Republic of Kosovo: 1. Bologna Declaration; 2. "Quality Assurance Quality Standards and Guidelines in the European Higher Education Area", European Association for Quality Assurance in Higher Education (AESC) 3. The Lisbon Convention; 4. Kosovo Law on Higher Education; 5. Guidelines of the Kosovo Accreditation Agency.

A. Strength of the Quality Assurance

• Quality management is regulated by legal and sub-legal acts. • The teaching process is monitored by the quality office within UPZ. • Respecting international standards in the teaching and learning process. • Quality management is done according to the European market, where faculty promotes quality culture. B. Weakness of Quality Assurance

• Lack of electronic-digital monitoring of professors in the teaching process. • Lack of online literature in Albanian. • Lack of electronic-digital monitoring of students in the learning process. • Lack of an office within the faculty for quality monitoring. • As weaknesses in quality management, the lack of space in institutions where students will perform the practical part and the surveillance space will be more narrowly considered.

C. Opportunities of the Quality Assurance

Both internal and international quality assurance experts have maintained working tables with academic staff, administration and students in relation to quality assurance. In terms of external quality control, frequent accreditation processes continue to hold the quality issue as a point in the agenda of Ukshin Hoti University's Law Faculty in Prizren. And the experience created by the academic and administrative staff will affect the achievement of the Program aims.

D. Threats/Chaleges of the Quality Assurance

• Creation of new halls and spaces of internship within the University. 372 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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• Application of clinical teaching in the courtroom of the faculty. • Online communication between students and students.

4.1.3. Academic Staff

Academic staff is divided into full time and part time employees. The full-time academic staff is contracted for a term of 4 (four) years, and consists of directors, internal academic staff with the call Porf.ass.dr. and Prof.asoc.dr. The part-time academic staff consists of external academic staff, assistant, lecturer and guest professor. Permanent academic staff for the implementation of this master program includes:

Bearer of the Programme

Prof.Asoc.Dr. Kadri Kryeziu

Academic Staff

a. Prof.Ass. Dr. Arif Riza b. Prof.Ass Dr. Armend Podvorica c. Prof. Dr Beqir Sadikaj d. Prof Dr Zemri Elezi e. Prof Dr Abdulla Aizi f. Prof Ass Dr Sadik Haxhiu g. Prof.Asoc Dr. Fejzulla Berisha h. Prof Ass Dr Halim Bajraktari i. Prof.Ass. Dr. Muharrem Faiku

B. Strength • The regulated academic staff at the faculty has local and international experience in teaching. • The selection of regular staff is in line with the plan and the legislation in force. • Selection and re-election opportunities, according to the subjects and qualifications of the staff. • Average age of regular staff 43-48 years, means that it is a good opportunity for institution development. • Applying contemporary teaching methods from the Faculty of Law.

C. Weakness • Delays in completing regular staff in accordance with free time schedules provided by the program. • Lack of exchange of regular staff with other international universities. • Lack of female employment within staff of academic regulations. 373 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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• Inadequate Funding of Academic Staff Ideas for Projects - Works or Conferences.

D. Opportunities • The institutional experience of lecturers is also an additional benchmark for students to experience with experience in State Building processes. • Also the Commitment of Recognition from the countries of the region will be a new experience for the students. • Employment of regular staff, professors and assistants in accordance with the plan.

E. Threats • The invitation of academic staff from the European Union and the United States • Expenditure coverage for guest professors - professionals from EU countries or the United States.

4.1.4. Content of the Currriculum

I Year Semeser I Clasess/Week Nr. O/E Courses L E ECTS Professor 1. O Comparative Constitutional 3 2 5 Prof. Asoc Dr. Kadri Kryeziu Law

2. O European Republics Regimes 3 2 5 Prof. Dr. Zemri Elezi and Governance

3. O Constitutional Justice 3 2 5 Prof. Ass Dr. Muharrem Faiku 4. O Administrative Act 3 1 3 Prof. Dr. Fejzulla Berisha

5 E Juridical Oratory and Rhetorics 3 0 3 Prof. Dr. Zemri Elezi of the Roman- Greek in Justice.

6 E Constitutional Clinic 3 0 3 Prof. Ass Dr. Arif Riza

Semester II 1 O Public Policy and Security 3 2 5 Prof. Asoc Dr Kadri Analysis Kryeziu

2 O Local Self-Government in 3 2 5 Prof. Dr Zemri Elezi Kosovo and Region

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3 O Political Rights and Electoral 3 1 3 Prof. Ass Dr. Sadik Haxhiu Law

4 O Methodology of Research 3 1 3 Prof. Asis Dr. Armend Podvorica 5 E Administrative Clinic 3 0 3 Prof Ass Dr Arif RIZA

6 E The Human Rights and 3 0 3 Prof. Ass Dr. Halim Freedoms Corps Bajraktari

7 O Thesis 20 The student makes a suggestion for the mentor and in Coordination with it is placed on the Counselor.

A. Strength

• Proposed courses a large part of them are novelty in the system of the Republic of Kosovo and are a necessity of the labor market. • The course envisaged in the plan program are eligible by the law faculties' programs (U.Vienne and U.Munich) • Proposed courses are novelty in the Republic of Kosovo. • The course envisaged in the curriculum are necessary for the labor market.

B. Weakness

• As a weakness we can find the lack of regular staff, but with that we are still in the constitution of Programs, this part is in the kalamite phase.

C. Opportunities

• The institutional experience of lecturers is also an additional benchmark for students to experience with experience in State Building processes. • Professional preparation - adequate for the labor market.

D. Threats

• Realizing the teaching of this program with engaged staff. • Organization of tables, conferences in line with the group of subjects of the respective fields. • Realization of clinical practice practice.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

A. Strength

Since this master study program requires that students, in addition to theoretical knowledge, also acquire practical skills in the implementation and interpretation of constitutional and administrative law, this supersedes the teaching - study in small groups of students, therefore, it is thought that in any case the quota the maximum of 80 students per academic year should not be exceeded. Master's program in constitutional and administrative law is an excellent start for successful career (career in the national or international system). The program is designed to provide students with extensive knowledge of constitutional and administrative law at national and international level, offering students the opportunity to apply different European perspectives. Graduates from this program will be able to respectively, work in law offices, courts or academic environments, head of state administration at central and local levels, etc. The constitutional and administrative program has focused heavily on the clinical part that will be offered over the two semesters. This is rather a new master program that for many years has been identified as a major gap for all graduates of the Law Faculty. This is a very general issue from the fact that graduates of a master's program in law have very little or no practical skills gained after graduation and therefore have difficulties with employment. By accepting this problem, the Faculty of Law has adapted the new master curriculum for these needs by introducing subjects such as clinical subjects in the two semesters of this program. Constitutional and administrative clinics, administrative control etc. are considered the main additions to this program, compared to other subjects offered. The purpose of this program is to give the practitioners permission to practice law enforcement. This valuable opportunity gives clinic students a market advantage because when they graduate take the title of the Master program, they gain experience of the academic world. We aim for the students to become effective clinical lawyers, judges and prosecutors, heads of state administration, central and non-central government. Clinical experience will be complemented by a hands-on practical program that offers a wide array of practical learning opportunities. The practice program will be run by a coordinator who will be engaged within the Faculty of Law. In this way, the Faculty of Law has already signed the MoU with relevant institutions to provide practical students with legal practitioners such as the Kosovo Chamber of Advocates, the Court, the Legal Aid Commission, the American Bar Association, the Government of Kosovo. These institutions are potential employers for law students after their graduation-after completing the Master program.

B. Weakness

The issue of Court availability which is underway as well, as a weak point can be obtained even without the possibility of supporting students to conduct study visits abroad but some efforts will be made with international organizations. 376 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

C. Opportunities

A number of lectures planned from will be invited international professors for this program are considered as an added value. This offer for students is considered as a straight path to practice. Participation in the constitutional and administrative clinics can help law students improve their practice skills and help general social practice. These courses provide an important educational base for students preparing to enter the jurisprudence profession. Clinical experience provides students with the opportunity to apply this knowledge to a professional and practical learning environment by representing certain subjects. Students who are enrolled in the clinic are not simply law enforcement employees.

D. Threats

Realization of Research - Legal Research: Students should learn to articulate effective research questions, to understand the importance of using primary authorities such as court cases (especially cases before the Constitutional Court of the Republic of Kosovo) And other skills: Students should be ready to gain the skills of interviewing and consulting or negotiating at all stages of legal drafting after graduation.

4.1.6. Research

Along with teaching, one of the important dimensions is also scientific research in line with UPZ's philosophy and mission, in line with university, academic and student staff's interests, and in line with human and financial capabilities. Scientific research in the UPZ occupies a central place and is the basis of teaching and is based on three pillars: Doctoral School, Scientific Magazines, and Library as well as the methodology unit at UPZ, starting from the Bachelor level to the PhD (future orientation). The actors involved in all these three pillars are first the departments - the Chair, as well as the Research Center - the Institutes, which provide expertise in a number of research areas or research priorities of the UPZ. Also, departments have close cooperation with the Office of Projects, Co-operation and Development. 377 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

The purpose of scientific journals is to stimulate the scientific debate between the UPZ and Kosovo Albanian, Albanians and International academic community, as well as publishing the scientific work of the academic staff. Each faculty intends to make its own scientific journal. Within the Faculty of Law, a scientific journal designed to serve as a periodical in the function of the scientific and professional formation of academic staff, students and practitioners at the UPZ Law Faculty will be opened, will be functional during the year 2019. It is published two or three times a year and is intended to earn the prestige of a prestigious magazine. Will be distinguished for the dynamics and variety of the rubrics that are reflected in it. Each issue has a central topic on the subject of a scientific conference held at the Faculty, which reflects the works of this activity. It is recommended that the conferences have the same theme as the faculty scientific journals concerned. Scientific conferences generally correspond to the fields of study of the respective faculties. UPZ has funded these conferences with a special budget. Regular professors are encouraged to publish science books in the context of UPZ. These scientific papers must be authentic, with strict academic criteria, subject to all Western criteria for such publications. They should be of interest and value to the UPZ search areas. Scientific publications may be new or adapted to previous works (Themes, Essays, Master's degree topics, Doctorate, etc.). The Faculty determines, upon the request of the professor, the scientific value, the titles and the calendar. Academic staff with degrees and titles have the right every four years of uninterrupted work, for up to 6 (six) months, to work for his academic progress to carry out an authentic study / monograph published by UPZ . This period of time is paid. During this period, academic staff are not assigned a teaching assignment. In such a case, its research project is required to be approved by the Scientific Council of the Faculty and UPZ. UPZ encourages the creation and activity of research groups, structured around professors with titles and degrees within the Faculty or Department-department, or collaborations between departments-departments. These activities should have a specific theme, of interest to the fields of study, research and development projects of UPZ. This is done in accordance with student diploma work, third project projects, etc. The research groups are coordinated with the themes of magazines and conferences.

A. Strength

The way of the research is done through seminars and practical sessions: Teaching methodology consists in combining theoretical and practical work for all subjects. A common distinctive feature for all practical sessions is the relatively small number of students who are usually enrolled in such sessions. Much of these practical sessions require students to write, draft, or prepare a significant amount of practical assignments. Most of them will be of intense practical nature, simulating problems from our everyday life; others are organized according to topics, including closely studying topics of contemporary interest. Moreover, it may sometimes be a good idea to invite people outside the academic community, such as 378 AKA | Qendra e Studentëve, kati 2-të, 10000 Prishtinë, Kosovë Tel. +381 38 213722 | Fax +381 38 213087 | www.akreditimi-ks.org

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

businessmen, judges, respectable law-oriented officials, or lawyers to make presentations at some of its sessions. They can also make presentations using remote distance technologies.

Simulation and problem solving: In the simulated clinical methodology, students are required to take a degree of responsibility for others and for themselves. Self-confidence and student confidence is very important for success in this regard. Skills for solving problems beyond the ability to understand classical doctrine or to analyze the solutions set by the courts are important in this regard.

Candidates should learn to interact with people outside of their school community. They have to test the knowledge, skills and theories of practice learned, versus the realities of the practices realized from day to day. According to this methodology, candidates are required to integrate the knowledge, skills and legal processes learned during schooling. They have to develop and extract facts from interviews and reading contracts and other documents rather than just giving them in a well organized form by their professors. They generate their actions, and determine their timelines and priorities. The message of competent, ethical legal practice can be followed through this method: simulated representation of clients in a controlled environment of the simulated legal office. The simulated clinical experience will emphasize the development of skills and professional values by assigning a student to represent "clients" in many environments. The emphasis here is to give law students direct experience with simulated "clients" facing the problems of the real world and providing oversight of academic staff as students want to know how classical doctrine applies every day in everyday life. In addition to providing the real world experience, students are expected to develop and take full professional responsibility for competent, professional, and ethical decision-making to help their clients solve their legal problems.

Traditional methods of lecture: Some of the best ways to teach the law can be achieved through the classical method of teaching. Most courses will use a limited number of large-scale lectures to ensure that candidates have a strong foundation in traditional legal doctrine. The method of practice and simulation is intended to supplement the knowledge and understanding of the doctrine presented in the lecture hall by understanding its implication and its use in day-to-day business activities. Along with the method of lecturing, it is expected that there will be time available for proper attendance and discussion of students at all venues meetings.

B. Weakness

Lack of an official journal in which students can publish their research.

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

C. Opportunities

The quality of this study program will be applied to all the standards and mechanisms established by the bodies of the Faculty of Law, respectively the University "Ukshin Hoti" - Prizren etc. Following the European trend, the Faculty promotes and develops a culture of quality. Both internal and international quality assurance experts have maintained working tables with academic staff, administration and students in relation to quality assurance. In terms of external quality control, frequent accreditation processes continue to hold the quality issue as a point in the agenda of Law Faculty at the University “Ukshin Hoti” in Prizren.

F. Threats The study program differs from other master programs at the Law Faculty as it will include clinical and rhetorical courses in the administrative and constitutional field that will enable students practical work in the respective field of affairs. Additionally, each student will work on the practical course-oriented thesis of relevant fields, closely supervised by an expert on constitutional / administrative law. Remains the writing style of the Dissertation of Students.

4.1.7. Infrastructure and Resources

In general, the Faculty of Law has appropriate and comfortable facilities for the teaching process, as well as satisfactory human resources and sufficient technological equipment for the development of the teaching process. The Faculty of Law has the facility for teaching students for both programs: Bachelor and Master. The facility provides favorable conditions for the development of the teaching process as well as the enabling environment for educational and research work. The Faculty of Law has a good construction infrastructure for the development of teaching activities and other activities with adequate instruction, amphitheater, comfortable office for executive staff and administration, functional elevator, teacher room, functional library with sufficient reading places students and a considerable number of books, sanitary equipments , etc. which we present in the table below: III List of spaces in the facility of the Faculty of Law and Computer Science with P + 3 floor area S = 2400m2

Hallls/S Facilities in Kap/ Computer Kap/ S m2 projector

Ground floor

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

Office 300 30 2

S301 100 1

S302 100 1

S303 90 1

Storage 304 15

Warehouse 15 305

I Floor

Office 306 30 2

Office 307 30 2

S308 100 1

S309 100 1

S310 90 1

II Floor

Office 311 30 2

Office 312 30 2

S313 100 1

S314 100 1

S315 90 1

III Floor

Office 316 30 2

Office 317 30 2

S318 100 1

S319 100 1

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UNIVERSITY OF PRIZREN “UKSHIN HOTI” INSTITUTIONAL AND STUDY PROGRAM EVALUATION

S320 90 1

Hall, Stairs 1000 and Sanitary Equipment

Total: 2400 58 12

A. Strength

The Faculty of Law of the University of Prizren possesses five (5) modern, spacious rooms equipped with video projectors. Four of them own 80 seats, while one is the Amphitheater. Which has about 300 sits. Halls offer good conditions for individual and team work.

B. Weakness

The absence of the aforementioned Court House, which would be used for clinical cases.

C. Opportunities

The budget assurance issue for the implementation of this study program, then the premises, equipment, teaching rooms, teaching cabinets etc. are regulated as for other study programs set by the Law Faculty and the University of Prizren through public funds and duties / revenues realized by the University. Since this is a modified master program, it also generates additional revenue for the University

F. Threats

Creating new spaces and compartments with Computers in which students will have easier access to databases on which they will have easy access to their research.

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