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Services for Seniors in TORONTO

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Services for Seniors in TORONTO Services for Seniors IN TORONTO HEALTH & WELLNESS / HOUSING / LEGAL & FINANCIAL HELP EDUCATION & EMPLOYMENT / TRANSPORTATION / RECREATION & MORE... SERVICES FOR SENIORS INTRODUCTION Introduction elcome to the governments and non-prot waiting lists, catchment areas rst edition of organizations. ese are or other criteria that may not “Services for oered in Toronto unless be listed. WSeniors” from the City of otherwise indicated. Services Also, information may Toronto’s Shelter, Support are grouped according to have changed since time of and Housing Administration subject with an index provided publication. Please call ahead Division. e focus of this at the back to help you locate to verify information and guide is to provide vulnerable information. avoid a wasted trip. seniors and their caregivers While general information with information about For more information about service access services that can help them to about this or other service and eligibility criteria is maintain their independence directories, contact provided along with service and stay housed. e listings [email protected]. descriptions, it is important to are restricted to programs note that many programs have and services provided by ISBN 978-1-895739-69-5 JG1310v2 Services for Seniors IN TORONTO 1 TABLE OF CONTENTS TABLE TABLE OF CONTENTS Crisis and Emergency ................................................................4 General Information and Referral ..............................................5 Elder Abuse ...........................................................................6-7 Health and Wellness Crisis and Emergency .................................................................8 In Case of Emergency Form ..................................................9-10 General Information and Referral ............................................11 Assistive Devices ................................................................12-13 Bed Bugs ................................................................................14 Community Hubs ....................................................................15 Counselling ........................................................................16-17 Dental Clinics .....................................................................18-19 Heat Alerts ..............................................................................20 Hoarding ................................................................................21 Home Supports ..................................................................22-26 Hospitals and Post-discharge care ......................................26-27 Palliative Care and Hospice Programs .................................28-30 Meals, Community Kitchens ...............................................31-32 Meals, Food Banks .............................................................32-33 Meals on Wheels ...............................................................33-34 Meals, Group Dining ...........................................................34-38 Meals, Nutritional Counselling ...........................................38-39 Medication .............................................................................39 Mental Health and Addictions ............................................40-44 Housing Eviction Prevention and Housing Help ................................45-46 Tenant Concerns and Complaints ............................................46 Housing Access and Applications .......................................47-48 Co-ops and Non-prots .....................................................49-53 Home Safety and Injury Prevention ..........................................53 Home Maintenance, Yard Work and Snow Removal ...........54-55 Utility, Property Tax and Home Renovation Assistance .........56-57 2 Services for Seniors IN TORONTO TABLE OF CONTENTS TABLE Legal and Financial Benets and Income Programs ...........................................58-60 Budgeting ..........................................................................61-62 Complaints ........................................................................63-64 Fraud ......................................................................................65 Income Tax ..............................................................................66 Legal Clinics .......................................................................67-71 Power of Attorney ..................................................................72 Senior Drivers ..........................................................................73 Service Canada and Service Ontario Centres ......................73-74 Veterans .................................................................................75 Education and Employment Employment Centres ...............................................................76 Education ..........................................................................76-77 Things to Do Adult Day Programs ...........................................................78-84 Libraries .............................................................................85-93 Friendly Visiting ..................................................................94-95 Community Centres .........................................................96-107 Toronto Historic Museums .....................................................108 Volunteering .........................................................................109 Transportation Accessible Parking .................................................................110 Toronto Transit Commission ..................................................110 Wheel-Trans ..........................................................................111 Non-prot Transportation Services ..................................111-115 Services for Seniors IN TORONTO 3 CRISIS & EMERGENCY CRISIS & EMERGENCY Worried about a Eviction & Eviction 911 for all neighbour? Prevention emergencies Concerns about someone’s If you are facing eviction call (police, re, ability to care for himself, the Tenant Hotline, a housing ambulance) or about the safety of a help centre (pages 45-46), a neighbouring property, can community legal clinic (pages be directed to Toronto Health 67-71) or Central Intake (see Crisis Lines Connection, 416-338-7600, number below). Mon-Fri, 8:30 am-4:30 pm. Distress Centres of Toronto After hours and weekends, Tenant Hotline 416-408-HELP (4357) call 311. 416-921-9494 Seniors Safety Line Mon-Fri 8:30 am-6 pm 1-866-299-1011 If you are concerned about • Service in 150 languages (150 Languages) an older person’s health and Seniors Crisis Access Line safety contact the Seniors 416-619-5001 Crisis Access line, Emergency Shelter St. Elizabeth Health Centre 416-619-5001. Staff will not Call 311 or Central Intake. Community Crisis Response be able to share personal (Etobicoke, North York) details, but will conrm they 311 416-498-0043 have made contact. or Central Intake Elder Abuse Wandering Persons 416-338-4766 If you are concerned about an Registry Toll free 1-877-338-3398 individual’s physical or mental state or housing conditions, Alzheimer Society of 24/7 contact the Seniors Crisis Toronto Access Line, 416-619-5001. Safely Home The team will make a visit 416-322-6560 alzheimertoronto.org/ and report back that they safelyHome.htm have contacted the individual. safelyhome.ca They may not be able to share Safely Home is a Canada- details because of privacy wide registry designed to requirements. help police nd missing persons with Alzheimer’s or You can also call Toronto dementia and assist in a safe Police Service, 416-808-2222 return home. Registration or contact the Elder Abuse fee applies. Contact the Co-ordinator, 416 808-0130. Alzheimer Society of Toronto See also Elder Abuse, pg 6. for more information. 4 Services for Seniors IN TORONTO GENERAL INFORMATION & REFERRAL GENERAL INFORMATION GENERAL Government of Ontario Mental Health Helpline 416-326-1234 Toll free 1-866-531-2600 INFORMATION & Toll free 1-800-267-8097 mentalhealthhelpline.ca REFERRAL TTY 416-325-3408 • Confidential information TTY Toll free 1-800-268-7095 and referral to mental health 211 Toronto ontario.ca services and supports Findhelp • General information on • Access to interpreters for Information provincial services, including more than 170 languages Services health services, Ontario 211 Toll free Guaranteed Annual Income Public Health Agency of TTY 1-888-340-1001 System and Reduced Co- Canada 211toronto.ca Payment for Lower Income Division of Aging and Seniors • Information about community Seniors 416-973-0003 programs and social services phac-aspc.gc.ca/seniors-aines • Multi-lingual Community Care Access • General information on • 24/7 Centre (CCAC) public health issues affecting • 211 staff search community 416-310-2222 seniors and healthy aging services by name, language 310ccac.ca or location • Information, referral and Seniors Canada assessment for health and Toll free 1-800-622-6232 311 Toronto home care services TTY Toll free 1-800-926-9105 311 • There are several different seniors.gc.ca TTY 416-338-0889 CCAC ofces serving • General information [email protected] Toronto, each with a about federal government toronto.ca/311 different phone number programs such as services • Information about programs • To find the office nearest and benets for seniors, and services provided by the you, visit the website or call information about elder City of Toronto, including the central number abuse waste collection,
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