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Cruise WEEKLY Thursday 29 Jun 2017 THURSDAY 24 JULY 2008 www.cruiseweekly.com.au Cruise Weekly today Nat Geo Quest delay Swan Hellenic, VOD payouts Expeditions’ new Cruise Weekly today features LINDBLAD MORE than $1 million is set to Australian travel agents. vessel National Geographic Quest Ph: 1300 799 220 four pages of all the latest be paid to Australian travel agents Australian Federation of Travel was damaged while it was being Email: [email protected] cruise industry news. hit by credit card chargebacks in Agents ceo Jayson Westbury has launched and its 08 Jul and 15 Jul Editors: Bruce Piper & Katrina Archer Medallion to Aus relation to the collapse earlier been lobbying on the issue for sailings have been cancelled. this year of the parent company months, and yesterday confirmed On 14 Jun during the launch PRINCESS Cruises’ Ocean of Swan Hellenic and Voyages of that 308 claims had been lodged operation the vessel slid from Medallion will be made available Discovery (CW 05 Jan). on behalf of the local industry the ramp and the aft section in Australia on Golden Princess British company All Leisure which was hit heavily by credit was grounded, damaging one from Nov 2018. Group ceased trading just after card chargebacks after the failure. propeller and rudder. The cruise line revealed Golden Christmas, disrupting the travel ABTA will make the payouts in In a letter to affected guests, Princess, Crown Princess (Nov plans of more than 13,000 the coming weeks, he said. founder Sven Lindblad said “At 2018) and Ruby Princess (Jan consumers. MEANWHILE, similar collapses first this seemed like fixable 2019) will be the next three ships Many of them were from the in the future will have much damage within the time frame to be fitted with the technology. UK, with about 400 of those on less impact on agents in terms required to repair but we have “With the addition of Golden trips at the time repatriated at no of credit card chargebacks, with now learned that the damage is Princess to the fleet of Medallion cost under the UK Civil Aviation the launch yesterday of the AFTA more severe,” noting “we still do Class ships, we will make available Administration’s Air Travel Insolvency Chargeback Scheme not know exactly how long it will a more personalised holiday Organiser’s Licensing (ATOL) (AICS) (Travel Daily yesterday). take to fully repair”. to guests sailing in and around consumer protection scheme. Agents who have their credit Affected guests can transfer to Australia,” said Jan Swartz, group Forward bookings for cards processed by an AICS another sailing in 2017 or 2018 president, Princess Cruises and passengers on cruises departing participating merchant provider and receive a 50% reduction in Carnival Australia. from the UK were financially will be protected by the scheme the cost of the new fare, or opt Regal Princess, Royal Princess, protected by the Association of via a small levy included in the for a full refund and a $2,000pp Caribbean Princess and Island British Travel Agents (ABTA) - but merchant fee - for more details contribution for a future voyage. Princess will be the first four that protection initially did not and to register, see the website at Lindblad will issue a more vessels to sport the new tech. extend to bookings made through www.afta.com.au/aics. detailed statement on Tue. ™ LAST CHANCE THE FINEST CUISINE AT SEA OFFERS30 JUNEEND NEW 2018/2019 W orldwide Itineraries FOR A LIMITED TIME RECEIVE PLUS FREE UNLIMITED INTERNET PLUS FREE SHORE EXCURSIONS OR FREE BEVERAGE PACKAGE OR REQUEST A FREE SHIPBOARD CREDIT BROCHURE 2016 Best for Dining TODAY CLICK HERE FOR ITINERARIES Mid Size Ship OR CALL OUR SYDNEY CONTACT CENTRE ON 1300 355 200 *Visit www.OceaniaCruises.com for full terms and conditions. Website: www.cruiseweekly.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 1 Compare the range of onboard thrills available in the cruise June issue of travelBulletin. CLICK HERE to read WEEKLY Thursday 29 Jun 2017 Celebrity Edge’s Eden unveiled Travelmarvel Russia TRAVELMARVEL has released Brochure its 2018 Russia brochure which introduces the MS Kronshtadt Spotlight river ship on three full charters. The 11-day Treasures of Russia Cruise is the lead-in itinerary, priced from $5,795ppts and sails Scenic - China & from St Petersburg to Moscow via Japan 2018/19 Lake Lagoda, Lake Onega, White Lake, the Volga River and the Moscow Canal. Guests can extend their stay with a pre-cruise three-night stay in Helsinki to create the 14-day Treasures of Russia & Helsinki, priced from $7,195 per person CELEBRITY Cruises’ new ship At sunset the space will twin share. Celebrity Edge will feature a transition into “Eve at Eden”, three-story garden-inspired and the Eden Restaurant will Tops for call centre restaurant, bar and lounge called serve “a choreographed series of Eden when it debuts in Dec 2018. experiential culinary temptations PRINCESS Cruises was named SCENIC’S 2018/19 China and The venue has nearly 650m2 to surprise and delight”. by Australian travel agents as Japan brochure has packed in a of outward-facing glass and After dinner passengers can the top cruise line for call centre range of tour & cruise combos. will offer different experiences relax on Deck Five at Eden Bar, service in Cruise Weekly’s 2017 New to the season is the depending on the time of the day. which features the “Library of Cruise Industry Survey, not P&O 12/14/25-day North Asian In the morning, Eden will be a Plants” - a 5m tall vertical garden. Cruises as we reported in May. Odyssey which includes a place of relaxation, where guests Other highlights of the venue The error appeared in data Yangtze River cruise on the can partake in yoga, or visit are a 90-metre ramp which wraps supplied to Cruise Weekly and Yangzi Explorer. the cafe and in the afternoon around the space and hanging has since been corrected. the venue will host enrichment plant pillars. seminars including wine tastings, Celebrity Edge will homeport in ING CRUISE W USTRALIA’S LEAD HOLESALER cocktail-making classes and Fort Lauderdale, Florida. A performances from musicians. Renders of Eden are pictured. CruiseAgents is your premier independent cruise wholesaler located in Sydney CBD. We specialise in cruise holiday Over 20 Cruise Lines packages and exclusive No Registration cruise tours! Required Maximise your sales No Hidden Fees with CruiseAgents! Dedicated Team Easy Payment Options OPEN 7 DAYS A WEEK Call 1300 558 864 www.cruiseagents.travel 1300 362 599 * $50,000 worth of Gift Cards to giveaway! Click here > Website: www.cruiseweekly.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 2 The Joy of a christening cruise WEEKLY Thursday 29 Jun 2017 Port Douglas visits THE number of cruise ship visits to Port Douglas is expected to PORTHOLE nearly double in the next two years, compared to this year. Tara Bennett, executive officer of Tourism Port Douglas and MOVE over the humble, Daintree (TPDD) said ship arrivals flightless Kiwi. would climb to 36 in 2018-19, up A flock of ducks on New from 20 over the past year. Zealand’s Lake Taupo is proving “Port Douglas is well-situated NORWEGIAN Cruise Line has marks the end of a month-long to be the latest tourism hit in terms of the growing interest christened Norwegian Joy, its first grand inaugural tour where she based on the bird’s abilities to in the Asia-Pacific region and we ship designed for the Chinese has been showcased at the ports swoop upon morsels of bread have had excellent feedback from market, in a ceremony held on of Singapore, Qingdao, Shenzhen offered up by tourists. cruise companies and individual board in Shanghai. and Hong Kong. Each day up to a dozen ducks tourists on the welcome they There were multiple Pictured above: Chinese will fly alongside a cruise vessel receive,” Bennett said. performances by the ship’s pop musician Wang Leehom and pluck offerings from the godfather, singer songwriter, performing on board the ship hands of tourists, Stuff reports. HAL vp promotion music producer, actor and film during the christening. director, Wang Leehom. Achieving speeds of 30kph, America Line has HOLLAND A highlight of the event was the birds are reportedly promoted Paul Grigsby, a 17-year MSC Cruises appoints when Leehom joined NCL execs showing a preference for white veteran of the company, to vp and govt officials in smashing MSC Cruises Australia and New bread with some tourists revenue planning and analysis. bottles of champagne against the Zealand has appointed Leisa Chell professing it’s the highlight of Based in Seattle, he becomes side of a replica ship hull, which as marketing manager. the cruise on a cloudy day. responsible for revenue, business released an oversized bottle of Chell was previously gm The cruise operator said it intelligence, planning, forecasting champagne that shattered against Australia and Southeast Asia at would consult with the DOC and analytics. the ship’s actual hull. Big Splash Media and in her new and look into producing its own Grigsby was most recently Norwegian Joy’s christening role will work alongside current “duck bars” to feed the birds. senior director, revenue planning. marketing mgr Donna Anderson. Website: www.cruiseweekly.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 3 Do you have the cruise Cruise Weekly app? WEEKLY Thursday 29 Jun 2017 Viking’s new itinerary Ventus Australis floated out VIKING Cruises has released a new itinerary departing Jan-Mar 2019, a peak period for aurora borealis sightings.