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Code of Conduct Jaguar Land Rover

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Code of Conduct Jaguar Land Rover CODE OF CONDUCT JAGUAR LAND ROVER -1- -1- THE JAGUAR LAND ROVER CODE OF CONDUCT CONTENTS FOREWORD MESSAGE FROM DR RALF SPETH - JAGUAR LAND ROVER CEO A. Our Values B. Scope And Purpose Of This Code C. Our Core Principles D. Our Personnel E. Our Customers F. Our Communities And The Environment G. Our Value-Chain Partners H. Our Financial Stakeholders I. Governments J. Our Group Companies RAISING CONCERNS ACCOUNTABILITY NOTES -2- THE JAGUAR LAND ROVER CODE OF CONDUCT FOREWORD This Jaguar Land Rover (JLR) Code of Conduct is based on the Tata Code of Conduct, which represents the values and core principles that guide the conduct of every Tata business. It is important that JLR and its personnel meet the standards of conduct expected of members of the Tata group of companies. The Code of Conduct lays down the ethical standards that Tata and JLR colleagues need to observe in their professional lives. The Tata Code of Conduct was first crafted in 1998, under the visionary leadership of Mr. Ratan Tata. It articulates a value system which has served the Tata group well since it was founded in 1868. The JLR Code has evolved to align with the Tata Code and to reflect global best practices and regulatory changes in key markets in which we operate. It explicitly references Tata’s five core values (which are shared by JLR), and in line with the Tata mission to improve the quality of life of the communities we serve globally through long-term stakeholder value creation, it clarifies the duties and responsibilities of JLR and its personnel in relation to these stakeholder groups. The Code is intended to be a contemporary and relevant guide for our times. It cannot, however, provide an answer to all possible questions or ethical dilemmas that may arise at the workplace. JLR Personnel who feel uncertain about the appropriate professional conduct in any situation must seek guidance from their managers or from the JLR Group Compliance team, using appropriate channels or platforms identified in the Code. Our success and the enormous equity enjoyed by the Tata brand and the Jaguar Land Rover brands are due in large measure to the integrity and professional commitment of our colleagues and our companies. Consequently, we must not only comply with the laws and regulations that govern our business but strive to go beyond and set an example of business conduct that meets the highest ethical standards. Each Tata and JLR colleague has the ability to make a vital difference to the quality of life of the communities we serve. This Code represents our individual and mutual commitment to discharge our responsibilities through the most sustainable and ethical means, and our shared determination to reinforce the Tata reputation of Leadership with Trust. -1- THE JAGUAR LAND ROVER CODE OF CONDUCT MESSAGE FROM DR RALF SPETH JAGUAR LAND ROVER CEO Jaguar Land Rover is built on two global iconic brands, known and admired the world over. I am very proud of those brands and I want you all to share that pride. As we continue to unlock the potential of our great brands and build a sustainable profitable business for the future, we must safeguard against reputational harm. As part of Tata Motors, JLR is a member of the Tata Group which has a long history of promoting ethical business behaviour. Tata and JLR share the same five core values: Integrity, Pioneering, Excellence, Unity and Responsibility. These five values underpin our Company Purpose - Experiences Customers Love, For Life. This Code of Conduct sets out the shared standards of conduct expected of JLR, JLR Personnel and those within the wider Tata Group. Our reputation is one of our most valuable assets. A good reputation takes a long time to build, but can be damaged by a single dishonest, illegal or unethical act. To protect the reputation of JLR, Tata and ourselves as individuals, we must always do business in the right way; fairly, with honesty and transparency. The integrity of our actions and those of the people we do business with is vital for our continued success. If we do not act with integrity we will jeopardise the trust of our customers and other stakeholders. We can all think of examples of successful companies that have suffered severe damage to their reputation due to the failure of their people to act with integrity and responsibility. We should take no comfort from others suffering such reputational damage, but instead we must be inspired to avoid similar issues. The more successful we are, the more scrutiny we will come under from our customers, the media, regulators, investors and local and global communities. They will be watching us closely, both as a company and as individuals. The JLR Code of Conduct is the foundation of our approach to doing business in the right way. We all need to be aware of the Code, understand it and apply its requirements in everything we do. It is important that we all follow the spirit, and not just the letter, of the Code. This will sometimes require us to make judgements on what is the right way to do business. If you are unsure how you should act in a particular situation, please discuss the issue with your manager. If you are still unsure of the right course of action, please consult with the JLR Group Compliance team. Dr Ralf Speth -2- THE JAGUAR LAND ROVER CODE OF CONDUCT A. OUR VALUES JLR SHARES THE FIVE CORE TATA VALUES. TATA HAS ALWAYS BEEN VALUES-DRIVEN. THE FIVE CORE VALUES THAT UNDERPIN THE WAY WE CONDUCT OUR BUSINESS ACTIVITIES ARE: INTEGRITY We will be fair, honest, transparent and ethical PIONEERING in our conduct; everything we do must stand the test of public scrutiny. We will be bold and agile, courageously taking on challenges, using deep customer insight to develop innovative solutions. EXCELLENCE We will be passionate about achieving the highest standards of quality. We will always promote meritocracy. OUR VALUES UNITY RESPONSIBILITY We will invest in our people and partners, enable continuous We will integrate environmental and social learning, and build caring and principles in our businesses, being responsible collaborative relationships based to the communities and environments in which on trust and mutual respect. we work. Our most valuable asset is our people, nothing is more important than their safety and well-being. These universal values serve as the foundation for this Code of Conduct. REMEMBER… We are committed to protecting our reputation and our brands by adhering to the values and principles set out in this Code. By doing so, we strengthen our unique culture and identity. -3- THE JAGUAR LAND ROVER CODE OF CONDUCT B. SCOPE AND PURPOSE OF THIS CODE 1. This Code sets out how we conduct ourselves with regard to: - JLR Personnel, or those who work with us; - Our customers; - Our competitors; - The communities and environment in which we operate; - Our value-chain partners, including suppliers and service providers, retailers, importers, distributors, sales representatives, contractors, channel partners, consultants, intermediaries and agents; - Our joint-venture partners or other business associates; - Our financial stakeholders; - The governments of the countries in which we operate; and - Other Tata group companies. 2. In this Code, “we” or “us” mean JLR, our Directors, officers, employees and those who work with us, as the context may require. 3. The term “JLR Personnel” refers to JLR officers, Directors and employees, together with any other persons acting on JLR’s behalf, including agency workers, consultants and other representatives. 4. The term “our group companies” in this Code means other companies within the Tata group of companies. 5. This Code sets out our expectations of all those who work with us. We also expect those who deal with us to be aware that this Code underpins everything we do and in order to work with us, they need to act in a manner consistent with it. -4- THE JAGUAR LAND ROVER CODE OF CONDUCT C. OUR CORE PRINCIPLES 1. We are committed to operating our business conforming to the highest moral and ethical standards. We do not tolerate bribery or corruption in any form. This commitment underpins everything that we do. 2. We are committed to good corporate citizenship. We treat social development activities which benefit the communities in which we operate as an integral part of our business plan. 3. We are committed to continuously improving the environmental performance of our business and products by reducing emissions, conserving natural resources, and optimising the use of sustainable energy and materials. 4. We seek to contribute to the economic development of the communities of the countries and regions we operate in, while respecting their culture, norms and heritage. We seek to avoid any project or activity that is detrimental to the wider interests of the communities in which we operate. 5. We shall not compromise safety in the pursuit of commercial advantage. We shall strive to provide a safe and healthy working environment for JLR Personnel and all those who work with us. 6. When representing JLR, we shall act with professionalism, honesty and integrity and conform to the highest moral and ethical standards. In the countries we operate in, we shall exhibit culturally appropriate behaviour. Our conduct shall be fair and transparent and be perceived as fair and transparent by third parties. 7. We shall respect the human rights and dignity of all our stakeholders. 8. We shall strive to balance the interests of our stakeholders, treating each of them fairly and avoiding unfair discrimination of any kind. 9. The statements that we make to our stakeholders shall be truthful and made in good faith*.
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