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Jaguar and Tata Europe share best practices at the Tata UK Learning Mission Enhancing the exciting agenda of learning and sharing within the , (JLR) and Europe shared best practices during the Tata UK Learning Mission held from February 29 to March 3, 2016.

Enhancing the exciting agenda of learning and sharing within the Tata group, Jaguar Land Rover (JLR) and shared best practices during the Tata UK Learning Mission held from February 29 to March 3, 2016. The 4-day Learning Mission, facilitated by the Tata Business Excellence Group (TBExG), comprised of a 1-day session by Tata Steel Europe and the remaining three days by JLR.

Through this Learning Mission, participants got a chance to learn outstanding internal practices of the host companies. As part of the Learning Mission, the participants toured the Works site of Tata Steel and JLR’s , as well as visited the Gaydon Design Studio and the British Motor Museum. The delegates interacted with Dr. , CEO, JLR, at the dinner that was hosted in the British Motor Museum.

The Learning Mission covered diverse areas in which JLR and Tata Steel Europe have best practices. Sessions during the 4 days included areas such as safety, strategy implementation methodology in Tata Steel Europe. For JLR, the following themes were covered:

1. ‘Jaguar Land Rover Way’ (strategy, Transformation, HR, CSR, etc.) 2. ‘Delivering our Core Value Chain’ (Design, Technology, Product, etc.) 3. ‘Experiences our customers love for life’ (Marketing, Sales & Service, Manufacturing, Quality, etc) The agenda also included two thrilling experiences that showcased the capabilities of these two vehicle families – the Jaguar test track experience and the Land Rover test drive experience.

The Tata UK Learning Mission saw participation of 34 senior Tata executives from 18 Tata companies, including TBExG. The details of participating companies are as follows: Sr No Company No of participants

1 Tata AIG General Insurance 2

2 Tata Business Excellence Group 3

3 Tata Business Support Services 1

4 Tata Capital 2

5 3

6 2

7 Tata Consultancy Services 3

8 Tata Global Beverages 2

9 2

10 Tata Realty and Infrastructure 2

11 Tata Sponge Iron 1

12 Tata Steel 2

13 Tata Steel Processing and Distribution 1

14 2

15 Tinplate 2

16 Titan 3

17 1

18 1

The genesis of Learning Missions TBExG, in its endeavour to assist group companies in achieving their improvement and overall business excellence goals, plays the crucial role of facilitating knowledge transfer and learning dissemination across Tata companies. To accomplish this goal of empowering Tata employees to learn and share knowledge across the group, TBExG has developed the cutting-edge digital platform ‘EDGE’, which promotes best practices sharing within the Tata group. In order to have a judicious mix of digital avenues as well as face-to-face sessions, TBExG set up the Learning Missions initiative. Through this initiative, employees from different group companies can interact closely with each other through a face-to-face process that makes it simpler to internalise learnings and imbibe best practices. This initiative focuses on a few important but reasonably deployable topics across various functions and verticals.

For more information about Learning Missions or the EDGE portal, write to [email protected].

To know more about the initiative, visit www.tatabex.com. To access the EDGE portal, log into www.tatabex.com or www.tataworld.com and click on the EDGE banner.