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The Survival of Small Businesses in Northeastern Florida After a Natural Disaster

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The Survival of Small Businesses in Northeastern Florida After a Natural Disaster Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2017 The urS vival of Small Businesses in Northeastern Florida After a Natural Disaster Harry Kemp Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Business Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral study by Harry Kemp has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Marilyn Simon, Committee Chairperson, Doctor of Business Administration Faculty Dr. William Stokes, Committee Member, Doctor of Business Administration Faculty Dr. Patricia Fusch, University Reviewer, Doctor of Business Administration Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2016 Abstract The Survival of Small Businesses in Northeastern Florida After a Natural Disaster by Harry A. Kemp MS, Jacksonville University, 2003 BS, Edward Waters College, 1999 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University December 2016 Abstract Many small business owners lack strategies needed to prevent permanent business closure in the wake of extreme natural disaster situations. After a natural disaster, small businesses suffer financial losses in millions of dollars related to damage and destruction that disrupt their lives, families, and communities. This multiple case study explored strategies that 5 small business owners in northeastern Florida used to avoid permanent business closure in the aftermath of a natural disaster. The theory of planned behavior and vested interest theory were the conceptual frameworks used in this multiple case study. In–depth interviews with purposively selected small business owners were supplemented with a review of documentation from archival records. Yin’s 5-step analysis guided the coding process of participants’ responses, and member checking was used to validate the transcribed data. The major themes of the study revealed the owners’ strategies relating to flood barriers, maintaining adequate insurance coverage, damage and destruction aftermath, and experience with natural disasters. This study’s implications for social change include contributing to social stability and continuing economic growth by benefitting small business owners without a natural disaster plan or a plan that needs updating, new small business owners, and community organizations. This study may benefit small businesses by providing lessons learned on how to survive natural disasters. The Survival of Small Businesses in Northeastern Florida After a Natural Disaster by Harry A. Kemp MS, Jacksonville University, 2003 BS, Edward Waters College, 1999 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University December 2016 Dedication This study is dedicated to God, who is the head of my life. I also dedicate this study to my sons, Keino and Omari, you can do anything through Christ. Lastly, in memory of my late mother, Cassie McCoy, and father, Lee Kemp, thank you for believing. Also, I would like to dedicate this study to all of the people who encouraged me to pursue this endeavor. Acknowledgments Special thanks to Dr. Marilyn Simon for her unwavering support throughout this journey. Dr. Simon provided unbelievable mentoring, especially during the times when I was at my lowest point of this process. I believe divine intervention allowed me to work with this great mentor. Dr. Simon is that beacon of light that every doctoral student and candidate needs during this marathon. I would also like to thank Dr. William Stokes, my second committee member, for his additional support and guidance. Dr. Stokes provided additional feedback that increased the quality of my study. Also, some special thanks go out to Dr. Patricia Fusch (URR) for her detailed peer-review focus. Special thanks to Dr. Freda Turner for her encouragement and belief that I would complete this program. Thanks to my APA coach, Toni Williams, for her constant feedback and eye for detail. I also would like to thank all of my friends for taking the time out of their busy schedules to read and make scholarly suggestions that could improve my study. Table of Contents List of Tables ..................................................................................................................... vi Section 1: Foundation of the Study ..................................................................................... 1 Background of the Problem .......................................................................................... 1 Problem Statement ........................................................................................................ 2 Purpose Statement ......................................................................................................... 3 Nature of the Study ....................................................................................................... 3 Research Question ........................................................................................................ 5 Interview Question ........................................................................................................ 5 Conceptual Frameworks ............................................................................................... 6 Operational Definitions ................................................................................................. 7 Assumptions, Limitations, and Delimitations ............................................................... 8 Assumptions ............................................................................................................ 8 Limitations .............................................................................................................. 9 Delimitations ........................................................................................................... 9 Significance of the Study .............................................................................................. 9 Contribution to Business Practice ......................................................................... 10 Implications for Social Change ............................................................................. 10 A Review of the Professional and Academic Literature ............................................. 11 Organization of the Review .................................................................................. 11 Strategy for Searching the Literature .................................................................... 13 Critical Analysis and Synthesis of the Conceptual Frameworks .......................... 13 i Critical Analysis and Synthesis of Literature and Themes ................................... 21 Small Business Natural Disaster Leadership ........................................................ 30 Analysis and Synthesis of Literature of Supplementary Themes ......................... 33 Views Related to Previous Research and Findings............................................... 50 Transition and Summary ............................................................................................. 51 Section 2: The Project ....................................................................................................... 53 Purpose Statement ....................................................................................................... 53 Role of the Researcher ................................................................................................ 53 Ethical Considerations ................................................................................................ 54 Bias ....................................................................................................................... 55 Interview Protocol ................................................................................................. 56 Participants .................................................................................................................. 56 Research Method and Design ..................................................................................... 57 Research Method .................................................................................................. 57 Research Design.................................................................................................... 59 Population and Sampling ............................................................................................ 60 Ethical Research.......................................................................................................... 61 Informed Consent.................................................................................................. 61 Option to Withdraw .............................................................................................. 62 Study Incentives ...................................................................................................
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